国际商务函电课件
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国际商务英语函电课件ppt
火灾袭来时要迅速疏散逃生，不可蜂 拥而出 或留恋 财物， 要当机 立断， 披上浸 湿的衣 服或裹 上湿毛 毯、湿 被褥勇 敢地冲 出去
火灾袭来时要迅速疏散逃生，不可蜂 拥而出 或留恋 财物， 要当机 立断， 披上浸 湿的衣 服或裹 上湿毛 毯、湿 被褥勇 敢地冲 出去
火灾袭来时要迅速疏散逃生，不可蜂 拥而出 或留恋 财物， 要当机 立断， 披上浸 湿的衣 服或裹 上湿毛 毯、湿 被褥勇 敢地冲 出去
火灾袭来时要迅速疏散逃生，不可蜂 拥而出 或留恋 财物， 要当机 立断， 披上浸 湿的衣 服或裹 上湿毛 毯、湿 被褥勇 敢地冲 出去
火灾袭来时要迅速疏散逃生，不可蜂 拥而出 或留恋 财物， 要当机 立断， 披上浸 湿的衣 服或裹 上湿毛 毯、湿 被褥勇 敢地冲 出去
火灾袭来时要迅速疏散逃生，不可蜂 拥而出 或留恋 财物， 要当机 立断， 披上浸 湿的衣 服或裹 上湿毛 毯、湿 被褥勇 敢地冲 出去
火灾袭来时要迅速疏散逃生，不可蜂 拥而出 或留恋 财物， 要当机 立断， 披上浸 湿的衣 服或裹 上湿毛 毯、湿 被褥勇 敢地冲 出去
火灾袭来时要迅速疏散逃生，不可蜂 拥而出 或留恋 财物， 要当机 立断， 披上浸 湿的衣 服或裹 上湿毛 毯、湿 被褥勇 敢地冲 出去
火灾袭来时要迅速疏散逃生，不可蜂 拥而出 或留恋 财物， 要当机 立断， 披上浸 湿的衣 服或裹 上湿毛 毯、湿 被褥勇 敢地冲 出去
火灾袭来时要迅速疏散逃生，不可蜂 拥而出 或留恋 财物， 要当机 立断， 披上浸 湿的衣 服或裹 上湿毛 毯、湿 被褥勇 敢地冲 出去
火灾袭来时要迅速疏散逃生，不可蜂 拥而出 或留恋 财物， 要当机 立断， 披上浸 湿时要迅速疏散逃生，不可蜂 拥而出 或留恋 财物， 要当机 立断， 披上浸 湿的衣 服或裹 上湿毛 毯、湿 被褥勇 敢地冲 出去
国际商务函电课件
(8)the signature
_______________________ typed name
e.g. ________________________ G. Manager, Alice Brown
Others: c.c. (carbon copy): c/o: care of Encl: enclosed (Encl 3 catalogue) p.s.: postscript used in informal letter
effective communicator?
Communication
(1)is a Two-way process; (2)is circular; (3)is divided into two categories:
Verbal Nonverbal(NVC)
Importance
Getting the job you want; Boosting your chances for promotion; Helping you get things done; Benefiting your own business; Advancing you socially; Ensuring your future; Enhancing your other skills;
(4)We have come to know the name of your corporation and have the pleasure of writing this letter to you in the hope of establishing business relations with you.
6. Format (1)Full block form (2)Modified block form (3)semi-block form
国际商务函电电子课件 3[1][1].1.5 Conclusion of Business
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• • •
Yours faithfully,
<例信2>
• 敬启者： • 非常感谢你方5月15日的传真，要与我方续订订单。 • 虽对你方好意不胜感激，但很遗憾，由于目前订单太多，
我方不能考虑上述货物的新订单。但是，我方一有新货到 库，会马上与你方联系。 • 考虑到目前尚有中国丝绸制品存货，我方同时随信附上 一份货单供你方参考，看是否有你方感兴趣的其它货物。 如有意，请告知你方详细要求，我方将随时关注。 • 谨启
• • •
Encl.
• • • • •
ORDER No.682 Buyer: Qingdao Garments Imp/Exp Corp. Qingdao，P. R. China Quantity(doz) Item Size Singapore
Men’s shirts Ditto Ditto S M L Seller: Alice Trading Co. Ltd.
Specimen Letters
1.An order 订单 （1）Place an order 下订单/定购 <Letter 1> • Dear Sirs,
•
Many thanks for your quotation of October 10 and the samples of men’s shirts. We are satisfied with the quality of the items and pleased to enclose our Order No.682 for sizes listed in your quotation. We learn that you are able to supply the above mentioned goods from stock and hope you will deliver the goods within the next six weeks. We wish to effect payment by D/P 60 days. Please let us have your confirmation at your earliest convenience. Yours faithfully,
《国际商务函电》PPT课件
typing mistakes. Pay special attention to numbers, such as quantity, price and so on.
第五页，共18页。
e.g. 1. Our shop, in Canada, was destroyed by fire. e.g. 2. Our shop in Canada was destroyed by fire.
This style is widely used today because it is easy to type and therefore efficient.
第十三页，共18页。
第十四页，共18页。
also called Semi-block: : This is similar to the Fullblocked layout style but the date is placed on the right. The Subject is centered. The complimentary close and the signature start from the middle.
You say: We sent your Order 319 on 13 April.
第四页，共18页。
3) The third principle is correctness : You have to make sure that both the
language and facts are correct. In terms of language, you should make sure
You say: You will be pleased to hear that you will soon be able to have a free customer service for your newly purchased refrigerator for 3 years.
第五页，共18页。
e.g. 1. Our shop, in Canada, was destroyed by fire. e.g. 2. Our shop in Canada was destroyed by fire.
This style is widely used today because it is easy to type and therefore efficient.
第十三页，共18页。
第十四页，共18页。
also called Semi-block: : This is similar to the Fullblocked layout style but the date is placed on the right. The Subject is centered. The complimentary close and the signature start from the middle.
You say: We sent your Order 319 on 13 April.
第四页，共18页。
3) The third principle is correctness : You have to make sure that both the
language and facts are correct. In terms of language, you should make sure
You say: You will be pleased to hear that you will soon be able to have a free customer service for your newly purchased refrigerator for 3 years.
高教社2023国际商务英语函电教学课件chapter 1
– don't simply accept whatever changes the program recommends. • Re-reading the second day
– have a friend or colleague lቤተ መጻሕፍቲ ባይዱok it over
The written word is a part of a company's permanent record.
be formal.
• name, title and gender • ways of finding out:
– ask someone who does know – visit its Website to get background on the company and study it before you
Instructions of Business Writing
• Know your readers • Think before write • Get it organized • Ask for feedback • Proofreading and revising • Save a copy • Practice makes perfect
：a key element of being professional
• Take a global view of the document first. • Read aloud
– If something doesn't sound right, it probably isn't. • Use WPS carefully
skills.
4. Do save the document for future reference and don't modify it before re-sending it to
– have a friend or colleague lቤተ መጻሕፍቲ ባይዱok it over
The written word is a part of a company's permanent record.
be formal.
• name, title and gender • ways of finding out:
– ask someone who does know – visit its Website to get background on the company and study it before you
Instructions of Business Writing
• Know your readers • Think before write • Get it organized • Ask for feedback • Proofreading and revising • Save a copy • Practice makes perfect
：a key element of being professional
• Take a global view of the document first. • Read aloud
– If something doesn't sound right, it probably isn't. • Use WPS carefully
skills.
4. Do save the document for future reference and don't modify it before re-sending it to
国际商务函电课件(7个ppt)(英文版)5
To go over the terms and conditions of the contract;
There are still a fair few points left over to clear up;
To close the bargain;
to reinspect the cargo on its arrival;
Provisional rules暂行条例, eg. according to the ～ of procedure promulgated by the Arbitration Committee of CCPIT;
International prestige; Umpire 首席仲裁员
losing party. （3）争议应提交双方选定的仲裁员进行仲裁。 The dispute shall be submitted for arbitration by a mutually nominated arbitrator.
(4) 恐怕我们在仲裁地点和仲裁机构方 面有不同的意见。
I’m afraid that we’ll have different opinions of the location for arbitration and arbitration organization.
Part Three Unit 9 Signing a Contract
Besides the main terms we have discussed from lesson 1 to 7, there are some other terms will be negotiated.
One is usually the inspection clause and the other is arbitration, esp. on purpose of handling with a claim.
There are still a fair few points left over to clear up;
To close the bargain;
to reinspect the cargo on its arrival;
Provisional rules暂行条例, eg. according to the ～ of procedure promulgated by the Arbitration Committee of CCPIT;
International prestige; Umpire 首席仲裁员
losing party. （3）争议应提交双方选定的仲裁员进行仲裁。 The dispute shall be submitted for arbitration by a mutually nominated arbitrator.
(4) 恐怕我们在仲裁地点和仲裁机构方 面有不同的意见。
I’m afraid that we’ll have different opinions of the location for arbitration and arbitration organization.
Part Three Unit 9 Signing a Contract
Besides the main terms we have discussed from lesson 1 to 7, there are some other terms will be negotiated.
One is usually the inspection clause and the other is arbitration, esp. on purpose of handling with a claim.
国际商务函电电子课件 3[1][1].1.3 Offers and Counter Offers
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3.1.3 Offers and Counter Offers Study Guide
•
• • • • • • • • • • • •s lesson, students are required to have the ability of writing offers and counter offers through learning about corresponding words, expressions and sentence menus existing in them; to grasp writing contents, writing methods, as well as writing skills in such a process. 1. Brief introduction of offers and counter offers Offers can be divided into two types: firm offers and non-firm offers. If it’s a firm offer , the period for which the offer is valid should be stated clearly .Otherwise , it’s a non firm offers , which is usually made by using such phrases as “ Subject to our final confirmation ” , “ Subject to prior sale ” or “ Without engagement ” . When an offeree partly agrees or disagrees to the price, packing, shipment or other trade terms given by the offer and states his own opinions instead, this is called counter offer. Such kind of business letters should be written with the utmost care and with an eye to good will and future development. 2. How to write offers and counter offers Good offers and counter offers usually have the following essential writing strategies: A typical firm offer should include the following: (1) An expression of thanks for the enquiry; (2)Name of the goods, quality, quantity, and specifications, details of prices, discounts, terms of payments, packing and date of delivery; (3)The validity of the offer. Usually use such phrases as “subject to your reply reaching us by(before)…”,“subject to your reply here within…days” “this offer is firm (valid ,open ,good ) for…days ” ; (4)An expression hopes for an order. Otherwise, a non-firm offer doesn’t include point 3, and sometimes might contain even fewer points of the above. In a non-firm offer such phrases are often used as “without engagement (obligation)” “subject to prior sale” or “subject to our final confirmation”. A counter-offer should include the following: (1) Thank the supplier for the offer; (2) Express regret at inability to accept and state reasons; (3) Put forward amendments or new proposals; (4) Suggest that there may be other opportunities to do business together. Replies to counter-offers, whether favorable or unfavorable, should be punctual, courteous and considerate.
•
• • • • • • • • • • • •s lesson, students are required to have the ability of writing offers and counter offers through learning about corresponding words, expressions and sentence menus existing in them; to grasp writing contents, writing methods, as well as writing skills in such a process. 1. Brief introduction of offers and counter offers Offers can be divided into two types: firm offers and non-firm offers. If it’s a firm offer , the period for which the offer is valid should be stated clearly .Otherwise , it’s a non firm offers , which is usually made by using such phrases as “ Subject to our final confirmation ” , “ Subject to prior sale ” or “ Without engagement ” . When an offeree partly agrees or disagrees to the price, packing, shipment or other trade terms given by the offer and states his own opinions instead, this is called counter offer. Such kind of business letters should be written with the utmost care and with an eye to good will and future development. 2. How to write offers and counter offers Good offers and counter offers usually have the following essential writing strategies: A typical firm offer should include the following: (1) An expression of thanks for the enquiry; (2)Name of the goods, quality, quantity, and specifications, details of prices, discounts, terms of payments, packing and date of delivery; (3)The validity of the offer. Usually use such phrases as “subject to your reply reaching us by(before)…”,“subject to your reply here within…days” “this offer is firm (valid ,open ,good ) for…days ” ; (4)An expression hopes for an order. Otherwise, a non-firm offer doesn’t include point 3, and sometimes might contain even fewer points of the above. In a non-firm offer such phrases are often used as “without engagement (obligation)” “subject to prior sale” or “subject to our final confirmation”. A counter-offer should include the following: (1) Thank the supplier for the offer; (2) Express regret at inability to accept and state reasons; (3) Put forward amendments or new proposals; (4) Suggest that there may be other opportunities to do business together. Replies to counter-offers, whether favorable or unfavorable, should be punctual, courteous and considerate.
国际商务函电课件(7个ppt)(英文版)2
Chasing prog Sirs,
We refer to the L/C No.xx covering 500 dozen track suits. We wish to remind you that we have had no news from you about shipment of the goods.
Please accept my apology for the delay which has been caused by the unavailability of shipping space from Bombay to London.
The matter was, however, in hand and your consignment was shipped yesterday on board s.s. Pandit which is sailing directly to London. I enclose one set of shipping documents comprising:
----Invoice No.xx in triplicate;
----Packing list No.xx in duplicate;
----Insurance certificate No. xx
While we are confident that the goods will meet your satisfaction, we nevertheless welcome any of your comments and suggestions as to their quality, appearance and market reception.
国际商务函电Chapter_six ppt课件
▪ enable sth.
使某事成为可能
Please amend the L/C immediately to enable October shipment.
请立即修改信用证以便十月装船。
➢国际商务函电 Chapter_six
4. make n. （工业）产品；制造方 法或式样
▪ Chinese makes 中国牌子的产品；中国货
• execution n 执行；履行
We believe you will do your utmost to execute our first order as it will lead to a series of transactions between us. 1) 我们认为你方会尽最大努力执行我方第一个
订货信分为： • 1.行文式：适合对单一商品的订购 • 2.列表式：适合对多种商品的订购 • 3.填写订货单 • 4. 填写购货确认书 • 订货信是对报盘信的答复，因而具备答复信的特点。
• 订单(order)是为了要求供应具体数量的货物而提 出的一种要求。它是对报盘或询盘后发出报价而 促成的结果。订单可以用信或印制好的订单、传 真或email来发送。订单的主要特点是正确和清楚。 订单或订购信函应：
1. 包含所定购货物的品质、规格、数量、价格以 及货号等
2. 说明包装方式、目的港以及装运期
3. 确认在初期洽谈时所同意的付款条件
Key Words & ➢acceptance ➢confirmation of order ➢sales contract ➢purchase contract ➢sales confirmation ➢purchase confirmation ➢sign ➢signature ➢counter-signature
国际商务函电电子课件 3.2.6
3. The heavy d_____ for the goods mentioned above is familiar to you.
4. We’d like to sign a sole agency a______ with you on your electric fans for a p______ if three years. 5. We take the liberty of addressing this letter to you asking if you are interesting e_______ you export of wooden goods to our country by a_______ us agents for the sale of your products.
3. Please see to _____ that the letter of credit is established with the latest possible delay. A. them C. it A. represent C. representation B. their D. him B. representing D. representative
1. In _____ to your enquiry, we quote you as given below.
A. answering C. answered B. answer D. reply
2. The number of orders we have received last year _____ larger than ever before. A. was C. is B. were D. be
国际商务函电课件(7个ppt)(英文版)4
(2) Collection ----D/P (Document against Payment) ----D/A (Document against Acceptance)
(3) Letter of Credit ----What is L/C? ----Types of L/C Documentary L/C; Irrevocable L/C; Confirmed; Sight/Usance; Transferable; Revolving; Reciprocal; Back to Back; anticipatory; Standby;
----Parties in the L/C
applicant
1.contract 5.shipment
beneficiary
ቤተ መጻሕፍቲ ባይዱ
28
46
Issuing bank Paying bank
3
advising bank /negotiating
7
2.Procedure of the L/C Application Form; Advising the beneficiary; Examination of the L/C; (Amendment of L/C) Complementing the contract; Presenting the documents under the L/C; Negotiating or Paying for the L/C;
You may recall that the same thing happened to the execution of our last contract. It was only after the market had turned for the better that you opened the covering L/C, quite beyond the time limit. We should have refused then to effect shipment, but we acceded to your request for fulfillment of your order. At the same time we pointed out that you should take effective measures to prevent a similar occurrence.
国际商务函电课件(7个ppt)(英文版)3
boxes to a wooden case. It is our usual way to pack these goods in cartons.
Packing n./v. e.g. The packing must be seaworthy. Please ship the goods in strong packing to ensure good condition
Yours faithfully,
Words and phrases: Pack v.t. : put … together into a box, bag, etc. for transport or
storing. e.g. Our trip scissors are packed in boxes of one dozen each, 200
Drum; a cylinder-shaped container for carrying liquids, chemicals, paint. It is usually made of metal.
Bale, a package of soft goods, e.g. cotton, wool, sheepskin, tightly pressed together and wrapped in a protective material.
When you pack the goods please see to it that the package number, measurement, gross weight, net weight, the words “KEEP AWAY FROM MOISTURE”, and the following shipping mark shall be printed with fadeless paint on each package: SITC/PITC 12V 400ZC
Packing n./v. e.g. The packing must be seaworthy. Please ship the goods in strong packing to ensure good condition
Yours faithfully,
Words and phrases: Pack v.t. : put … together into a box, bag, etc. for transport or
storing. e.g. Our trip scissors are packed in boxes of one dozen each, 200
Drum; a cylinder-shaped container for carrying liquids, chemicals, paint. It is usually made of metal.
Bale, a package of soft goods, e.g. cotton, wool, sheepskin, tightly pressed together and wrapped in a protective material.
When you pack the goods please see to it that the package number, measurement, gross weight, net weight, the words “KEEP AWAY FROM MOISTURE”, and the following shipping mark shall be printed with fadeless paint on each package: SITC/PITC 12V 400ZC
《国际商务英语函电》课件-unit_1_信函写作1
2020/6/11
4
What are the functions of all business letters?
▪ 1) To ask for and give a reply to an enquiry, offer, order or complaint.
▪ 2)To keep a record of all the important facts for ready reference.
2020/6/11
9
1）Heading or Letterhead (信头)
信头对于任何信件来说都是重要的组成部分， 商业信函和官方公函尤其如此。
一般社交信函的信头包括发信人的姓名、地址、 邮政编码、电话号码、电传及传真号码以及email地址等，置于信笺右上角。
大多数商业信函和官方公函的信头一般采用社 交信函的信头，多数是专业设计的，且是已事 先印制好的信头（printed heading）,进行联系 时最好使用印有本公司或单位信头的信笺，
15
封内地址可采用齐头式（block style），也可 采用缩进式（indented style）,齐头式较为普 遍，但采用缩进式时，信函的其他部分也必须 都采用缩进式。
缩进式
Mrs. Miriam Schwarts
1280 Coleman Avenue
Omaha, Nebraska, U.S.A. 68014 如果信函时写给公司而不是个人的话，则应先
Salutation:
__________________________________________ _____________________B_o_d_y__________________ __________________________________________ __________________________________________ __________________________________________
国际商务函电Chapter_six ppt课件
1) 包装问题已得到充分重视，我方确信这 将使你方客户对各方面都会满意。
➢ Chinese version of the letter
执事先生：
你方4月16日函悉。十分遗憾，你们没有接受我们的还盘。 由于我客户对您的床单非常欣赏，并且市场需求量很大， 而且为了增进我们之间的友谊和合作，我们渴望与你方做成生 意，我们同意接受你的报盘：床单19．99美元/每条, 卡拉奇成 本运费加保险，数量500打。 我们很高兴经过两个月的函电往来，终于与你方做成了这 笔生意。我们渴望收到你们的销售确认书以便使我方及时开立 信用证。
请注意做到有关信用证的规定条款要与合同条款完全一致。
➢ Language Points
7.subsequent amendments 随后的修改（信用证）
8. pave v. 铺（设）；筑（路） △ pave the way for 为…铺平道路 The agreement paves the way for lasting peace. 该协议为维持和平铺平了道路。
订单，因为它将带来一系列交易。 We assure you of our punctual execution of your order.
2) 我们保证准时执行你方订单。
7.satisfactorily ad. 令人满意地；符合要求地 • satisfactory adj. 令人满意的
Special attention has been paid to its packing, which we trust will prove satisfactory in every respect to your clients.
2. find both quality and price satisfactory 认为质量和价格都令人满意 △ be satisfied with both the quality and price 认为质量和价格都令人满意 3.on the understanding that 以…为条件；如果
➢ Chinese version of the letter
执事先生：
你方4月16日函悉。十分遗憾，你们没有接受我们的还盘。 由于我客户对您的床单非常欣赏，并且市场需求量很大， 而且为了增进我们之间的友谊和合作，我们渴望与你方做成生 意，我们同意接受你的报盘：床单19．99美元/每条, 卡拉奇成 本运费加保险，数量500打。 我们很高兴经过两个月的函电往来，终于与你方做成了这 笔生意。我们渴望收到你们的销售确认书以便使我方及时开立 信用证。
请注意做到有关信用证的规定条款要与合同条款完全一致。
➢ Language Points
7.subsequent amendments 随后的修改（信用证）
8. pave v. 铺（设）；筑（路） △ pave the way for 为…铺平道路 The agreement paves the way for lasting peace. 该协议为维持和平铺平了道路。
订单，因为它将带来一系列交易。 We assure you of our punctual execution of your order.
2) 我们保证准时执行你方订单。
7.satisfactorily ad. 令人满意地；符合要求地 • satisfactory adj. 令人满意的
Special attention has been paid to its packing, which we trust will prove satisfactory in every respect to your clients.
2. find both quality and price satisfactory 认为质量和价格都令人满意 △ be satisfied with both the quality and price 认为质量和价格都令人满意 3.on the understanding that 以…为条件；如果
国际商务函电课件(7个ppt)4
书山有路勤为径， 学海无涯苦作舟
•4
3. Objectives in L/C business (1)Exporter urges importer to open a L/C; (2)Importer notices seller for the L/C; (3)Amendment of L/C; (4)Dispute arise in dealing with the L/C;
We are awaiting your bank’s credit amendment.
书山有路勤为径， 学海无涯苦作舟
•12
5. useful expressions
(1) Our terms of payment are by confirmed, irrevocable letter of credit in our favor, available by draft at sight, reaching us one month ahead of shipment, remaining valid for negotiation in China for another 21 days after the prescribed time of shipment, and allowing transshipment and partial shipments.
国际商务函电课件(7个 ppt)4
书山有路勤为径， 学海无涯苦作舟
2020年4月10日星期五
(2) Collection ----D/P (Document against Payment) ----D/A (Document against Acceptance)
(3) Letter of Credit
国际商务函电电子课件 3.2.3
voyage charter
16. broker
17.call----the ship will call at Hongkong. 18. ETA --- estimated time of arrival 19. Booking note 20. Shift 21. Freight ton
<letter 1> Packing Requirement
1. Brief introduction
Packing:
inner packing for sales outer packing for transportation Shipment clause: time of shipment the port of loading
the port of destination
(1)One non-negotiable copy of the bill of lading; (2)Commercial invoice in duplicate; (3)One copy of the certificate of quality;
(4)One copy of the certificate of quantity;
3. weight memo
4. inconvenience 5. keep dry do not turn around do not turn over handle with care 6. delivery make delivery take delivery deliver
7. warning marks 8. shipment
making the specific request for future packing requirements asking for approval