商务英语写作-教案
商务英语写作训练 - 教案
商务英语写作训练教案一、引言1.1背景介绍1.1.1全球化背景下商务英语的重要性1.1.2商务英语写作在职业发展中的作用1.1.3当前商务英语写作教学的挑战与机遇1.1.4本教案的目的与预期效果1.2教学对象与前提1.2.1适用学生群体:大学生、商务专业人士1.2.2学生应具备的基础知识:英语基础、商务知识1.2.3教学前的准备工作:预习商务英语写作基础1.2.4教学环境要求:多媒体教室、网络资源1.3教学方法与策略1.3.1案例教学法:通过实际商务案例讲解写作技巧1.3.2小组合作学习:促进互动交流,提高写作能力1.3.3任务驱动法:以实际商务写作任务为驱动1.3.4形成性评价:持续跟踪学生写作进步二、知识点讲解2.1商务英语写作基础2.1.1商务英语写作的特点:正式、准确、简洁2.1.2商务英语写作的格式与结构:信函、报告、提案2.1.3商务英语写作的语言风格:专业术语的使用2.1.4商务英语写作的常见错误及避免方法2.2商务英语写作技巧2.2.4提高商务英语写作效率的工具与资源2.3商务英语写作中的跨文化因素2.3.1不同文化背景下的商务写作差异2.3.2跨文化沟通中的语言选择与表达2.3.3国际商务写作中的文化敏感性与适应性2.3.4跨文化商务写作的案例分析三、教学内容3.1商务英语写作概述3.1.1商务英语写作的定义与重要性3.1.2商务英语写作的常见类型与用途3.1.3商务英语写作的基本原则与标准3.1.4商务英语写作的发展趋势3.2商务英语写作技能训练3.2.1商务英语写作的基本步骤与流程3.2.2商务英语写作的语言技能训练:词汇、语法、句型3.2.3商务英语写作的实战演练:模拟商务场景写作3.2.4商务英语写作的反馈与改进:同伴评审、教师指导3.3商务英语写作案例分析3.3.1成功商务英语写作案例分析3.3.2失败商务英语写作案例分析3.3.3商务英语写作中的常见问题与解决策略3.3.4商务英语写作中的创新与突破四、教学目标4.1知识目标4.1.1掌握商务英语写作的基本概念与原则4.1.2理解商务英语写作的格式与结构4.1.3了解商务英语写作中的跨文化因素4.2技能目标4.2.2能够运用商务英语写作技巧提高写作效率4.2.3能够在跨文化商务沟通中有效运用英语写作4.3情感目标4.3.1培养对商务英语写作的兴趣与热情4.3.2增强商务英语写作的自信心与自我效能感4.3.3提高跨文化商务沟通的能力与意识五、教学难点与重点5.1教学难点5.1.1商务英语写作中的专业术语与表达5.1.2商务英语写作的格式与结构规范5.1.3跨文化商务写作中的语言选择与表达5.2教学重点5.2.1商务英语写作的基本原则与标准5.2.2商务英语写作的技巧与方法5.2.3商务英语写作的实际应用与案例分析六、教具与学具准备6.1教具准备6.1.1多媒体设备:用于展示PPT、视频等教学资料6.1.2白板和马克笔:用于板书和展示关键信息6.1.3商务英语写作教材和案例集:提供写作范例和练习材料6.1.4网络资源:提供在线商务英语写作资源和练习平台6.2学具准备6.2.1笔记本电脑或平板电脑:用于在线学习和写作练习6.2.2英语字典或翻译工具:帮助理解专业术语和表达6.2.3商务英语写作指南或手册:提供写作指导和参考6.2.4自我评估表格:用于学生自我评估写作进步6.3教学环境准备6.3.1安静、舒适的学习环境:有助于集中注意力和提高学习效率6.3.2小组讨论区域:促进互动交流和合作学习6.3.3写作辅导区域:提供个别化写作指导和反馈6.3.4展示区域:展示优秀学生作品和案例分析七、教学过程7.1导入与热身7.1.1引入商务英语写作的话题和背景7.1.2通过问答或讨论激发学生的兴趣和参与度7.1.3提供一个简短的商务写作案例进行分析和讨论7.1.4引导学生思考商务写作的重要性和应用场景7.2知识讲解与示范7.2.1讲解商务英语写作的基本原则和技巧7.2.2通过案例示范商务写作的格式和结构7.2.3强调商务写作中的语言风格和专业术语的使用7.2.4引导学生分析和讨论优秀商务写作案例7.3实践与练习7.3.1分组进行商务写作练习和讨论7.3.2提供具体的商务写作任务和场景7.3.3引导学生运用所学的写作技巧和表达方式7.3.4提供个别化写作指导和反馈八、板书设计8.1知识点梳理8.1.1商务英语写作的基本概念和原则8.1.2商务英语写作的格式和结构8.1.3商务英语写作的语言风格和专业术语8.1.4商务英语写作的技巧和方法8.2教学重点与难点8.2.1商务英语写作的重点和难点梳理8.2.2商务英语写作的常见错误和解决策略8.2.3商务英语写作的实际应用和案例分析8.2.4商务英语写作的评估和反馈8.3教学过程与活动安排8.3.1导入与热身活动的设计和安排8.3.2知识讲解与示范的内容和步骤8.3.3实践与练习的任务和场景设置8.3.4板书的设计和布局九、作业设计9.1基础练习9.1.1商务英语写作的基本原则和技巧回顾9.1.2商务英语写作的格式和结构练习9.1.3商务英语写作的语言风格和专业术语应用9.1.4商务英语写作的自我评估和反思9.2案例分析9.2.1分析和讨论商务写作案例9.2.2模拟商务写作场景和任务9.2.3提供反馈和改进建议9.2.4拓展阅读和研究商务写作相关话题9.3创新与挑战9.3.2运用创新的商务写作技巧和表达方式9.3.3探索商务写作中的跨文化因素和策略9.3.4分享和展示个人商务写作成果十、课后反思及拓展延伸10.1教学效果评估10.1.1学生参与度和互动情况的分析10.1.2学生写作进步和成果的评价10.1.3教学方法和策略的有效性评估10.1.4教学目标和预期的达成情况10.2教学反思与改进10.2.1教学中的优点和不足之处10.2.2教学策略和方法的调整和改进10.2.3学生反馈和建议的收集和分析10.2.4教学资源和材料的优化和重点和难点解析在商务英语写作训练的教案中,有几个环节需要特别关注,以确保教学的有效性和学生的积极参与。
商务英语备课教案模板及范文
一、教案名称商务英语写作课程教案二、教学目标1. 让学生掌握商务英语写作的基本原则和格式。
2. 培养学生撰写商务信函、报告、备忘录等应用文的能力。
3. 提高学生的商务英语沟通能力和专业素养。
三、教学对象商务英语专业本科生或职场商务人士四、教学内容1. 商务英语写作概述2. 商务信函的写作3. 商务报告的写作4. 商务备忘录的写作5. 商务英语写作常见错误及避免五、教学时间8课时六、教学准备1. 教材:《商务英语写作》2. 教学课件3. 商务英语写作范文4. 商务英语写作练习七、教学过程第一课时:商务英语写作概述1. 导入:介绍商务英语写作的重要性及在职场中的应用。
2. 讲解:商务英语写作的基本原则和格式。
3. 举例:分析商务英语写作的范文,让学生了解写作规范。
4. 互动:让学生举例说明商务英语写作在实际工作中的应用场景。
第二课时:商务信函的写作1. 讲解:商务信函的种类、格式及写作技巧。
2. 举例:分析商务信函的范文,让学生掌握写作方法。
3. 练习:让学生根据所学知识,撰写一封商务信函。
第三课时:商务报告的写作1. 讲解:商务报告的种类、格式及写作技巧。
2. 举例:分析商务报告的范文,让学生了解报告写作规范。
3. 练习:让学生根据所学知识,撰写一份商务报告。
第四课时:商务备忘录的写作1. 讲解:商务备忘录的种类、格式及写作技巧。
2. 举例:分析商务备忘录的范文,让学生掌握写作方法。
3. 练习:让学生根据所学知识,撰写一份商务备忘录。
第五课时:商务英语写作常见错误及避免1. 讲解:商务英语写作中常见的错误及避免方法。
2. 举例:分析商务英语写作中的错误,让学生引以为戒。
3. 互动:让学生分享自己在商务英语写作中遇到的问题及解决方法。
第六课时:商务英语写作综合练习1. 练习:让学生结合所学知识,完成一份商务英语写作综合练习。
2. 评讲:教师对学生的练习进行点评,指出优点和不足。
第七课时:课程总结与反馈1. 总结:回顾本课程的主要内容和重点。
《商务英语写作》电子教案-4
《商务英语写作》电子教案-4Part Four Internal Communication & ReportWritingUnit 1Skills for Writing MemorandumsSection 1: How to Write MemorandumsMemorandums or memos are business messages, which transmit information to those within a company. They are used for many of the same purposes for which business letters are used.The format for memos varies from company to company. However, all memos, regardless of format, include the following five guide words:(1) Memorandum or Memo, or Interoffice Memorandum.(2) Date.(3) To: (shows the name of the person who will receive the message. The receiver's job title is often included.)(4) From: (shows the name of the writer of the message.)(5) Subject: tells the topic of the memo. It should be clear, concise and complete.Some companies use the designation Re: (regarding) instead of Subject.Some companies purchase or print their own memorandum stationary with the five guide words mentioned above. This saves the writer some time when preparing memos.Memos usually serve the following purposes:(1) Give instructions or notify events which occurred.(2) Seek information.(3) Offer ideas and suggestions.Sample 1: Request Memorandums(1)MemorandumDate: 28 June1995To: All Training PersonnelFrom: R. MarkhamHead, Training DepartmentSubject: Providing Clear, Complete InstructionsIt has come to my attention that new employees are not performing their jobs satisfactorily. This is the fault of the trainer, not the trainee. You should give clear, complete instructions.Please follow these guidelines:1. Give an overview of the task. Make sure the task is understood.2. Describe each step in order.3. Describe each step thoroughly.4. Ask questions at each step. Do NOT ask: Do you understand? Ask: How do we begin? What do we do next? etc.5. Have trainees repeat the instructions.Answer the Following Questions1. What is the aim of this request memo?2. How is the request memo arranged?Words and Phrases1. Subject: Re:e.g. Subject: Operating Instructions for New Coping Machines2. come to one’s attention: draw one’s attentione.g. It has come to my attention that the stationary is running out very soon.3. perform: do, carry oute.g. We are to perform an experiment in the next class.4. instruction: the act of instructing, teachinge.g. He is not yet instructed, but still under instructions.5. overview: whole ideae.g. Give them an overview of the assignment.(2)MEMORANDUMTo: All members of staff, Northern BranchFrom: K.L.J.Date: 5 December 1994Subject: Personal ComputersThe board urgently requires feedback on our experience with PCs in Northern Branch. I need to know, for my report:1. What you personally use your PC for and your reasons for doing this. If you are doing working that was formerly done by other staff, please justify this.2. What software you use. Please name the programs.3. How many hours per day you spend actually using it.4. How your PC has not come up to your expectations.5. What unanticipated uses you have found for your PC, that others may want to share.Please fax this information directly to me by 5 p.m. on Wednesday 7 December. If you have any queries, please contact my assistant, Jane Simmonds, who will be visiting you on Tuesday, 6 December. Thank you for your help.Answer the Following Questions1. What is the main point of the memo?2. What is the secondary idea?Words and Phrases1. board: committee or association of company directorse.g. He has been elected to the board of a new company.2. feedback: information about the results of a set of actions, passed back to the person in charge, so that changes can be made if necessarye.g. The company welcomes feedback from the people who uses the goods it produces.3. justify: give a good reason fore.g. How can you justify your rude behavior?4. come up to: equale.g. Your recent work hasn’t come up to your earlier standards.5. queries: questions or doubtse.g. Please let me know if you should have any query.Sample 2: Instruction MemorandumsMemorandumTo: All employees of Carson BankFrom: Robert Dickinson, President RDDate: June 20, 2003Subject: Instructions for New SafesTen new safes have been installed in the offices to replace the old ones. To avoid any troubles, please follow the booklet of directions.Please contact me if you have any questions.Answer the Following Questions1. What is the object of the instruction memo?2. What are the style and the tone of the instruction memo?Words and Phrases1. install: set (an apparatus) up, ready for usee.g. I won’t have oil heating installed.2. booklet: a small book, usu. with a paper covere.g. Do you have a booklet of instructions for operating thecomputer?3. direction: order or instructionse.g. I couldn’t understand the directions.4. contact: get in touch with sbe.g. We’ll contact you by telephone.5. president: head of a companye.g. The president presides over the board of directors in thiscompany.Sample 3: Announcement MemoInternal MemoTo: All BranchesFrom: Sales ManagerDate: 26 November 1999Tour 3543----New Carrier1. We have found a new carrier for Tour 3543. This is DTL AviationCompany.2. All clients who still want to take this holiday must reconfirm theirbookings as soon as possible.3. They must also check in at Gatwick Airport by 0825 on the day ofdeparture.4. Please write to all agencies and tell them all.Answer the Following Questions1. What does the announcement memo provide?2. How does the writer arrange the information?Words and Phrases1. internal: of or in the insidee.g. The large organizations were forced to change their internal structure.2. carrier: a business that carries passengers from one place toanother for paymente.g. This airline is one of America’s biggest international carriers. 3. reconfirm: make certain againe.g. You’ll have to reconfirm the telephone message in writing.4. check in: report one’s arrival as at an airport, etc.e.g. You’d better check in at the airport an hour earlier beforethe plane takes off.5. agency: office or person who represents a businesse.g. The firm has many agencies in the world.Section 2: Guide for Writing MemorandaRules for Writing MemorandaWriting memoranda is different from writing letters, for they have different purposes. Therefore writing memoranda has its special requirements and rules.1. No normal greetingsBecause it is a kind of internal correspondence, it is unnecessaryto have the normal greetings, courtesy indications and concluding remarks found in external correspondence. The author should pay more attention to conciseness, to express himself as clearly as possible.2. Clear subject headingsThere should be a clear subject heading stating what the memorandum is about. In addition, there must be an indication about the name of therecipient and also the sender's name. Sometimes it is necessary to mention the position of both thesender and the recipient.3. Direct indication of the situation discussedIn the first paragraph, the writer must introduce briefly about the situation discussed. Or if it serves as a reply to a recipient's request, a statement must be made suggesting the reference number, e.g. Your reference: A/55 of 3rd May, 20...4. One point, one paragraphEach paragraph should discuss only one aspect of the subject considered in the memorandum. Do not put more than one point or morethan one topic in one paragraph.5. Numbering each paragraph clearlyThis allows the numbered paragraphs to be referred to in thefollowing paragraph. And at the same time, the numbered paragraphs improve the readability, making it very easy for the recipient to have a general idea about the content just at one glance.6. Be as objective as possibleThe language should be as objective as possible. If a personal ideais to be made, it should be made very clearly, e.g. in my opinion, etc.7. Request for immediate feedbackThe final paragraph should request the recipient to make immediate feedbacks, indicating the content or actions and the date of the reply.8. Brief signatureThe signature may take the form of just the sender's initialswritten before his typed name. It is unnecessary to sign in the fullname of the sender, for the recipient of the memo may know exactly whothe sender is within his company.Guide for Writing MemorandaGuide 1: Write clear subject headings.1. Subject: Installation of Coffee Machines2. Exp. Trade Fair, June 2oo43. Subject: Operating Instructions for New Copying Machines4. Re: Personal ComputersGuide 2: Make a direct indication of the matter or situation discussed.1. The Board is thinking of installing automatic coffee machines inthe offices of each division.2. As you know, the Board of Directors is now considering thefeasibility of participating in Exp. Brisbane 2004.3. I refer to your memorandum of 15th September and now wish toreport on my visit to Brisbane.4. To ensure the copier’s survival, it is important to keep the following procedures in mind.5. Ten new safes have been installed in the offices to replace theold ones. To avoid any troubles, please follow the booklet of directions.Guide 3: Be as objective as possible.1. It has been decided to buy some computers for certain numbers of the staff.2. I took samples of our full range of textiles with me to Brisbane and discussed these with wholesalers and retailers there.3. Hotel accommodation in Brisbane is plentiful and reasonablypriced.4. Several community colleges and high schools in the area have asked us about stocking videotapes in the following areas: Shakespearean plays, American literature, and reading tutorials for children. No other video company is carrying a rental inventory ofeducational materials.5. A new photocopier has been installed in the general office. Allstaff is welcome to use it.Guide 4: Make a request for immediate feedback.1. If possible, I would like to receive your report before the nextBoard Meeting on 1st June.2. Please find out for me what kind of computers are on sale in Hong Kong and what the prices of them are.3. I will be pleased to discuss my visit to Brisbane and recommendations with you at any time at your convenience.4. Please check the availability and the cost of tapes in theseareasand provide me with a list by July 15.5. You should give clear, complete instructions.Unit 2Skills for Writing Personal NotesSection 1: How to Write NotesA note is a piece of writing to call attention to something, or a short letter. It is an informal form of written communication and commonly used by business people. A note can take different forms. Its outstanding feature is shortness. Look at the following samples.1. A note with a printed headingNOTE FROM MR RICHARDSONPls send a letter to Naves Limon in C.R.Find out:Are they satisfied with the order?Can we provide any after-sales advice?Encourage repeat order.2. An apology in a short noteFrom the desk of Joan HughesDear Mr. Preston,I am very sorry I arrived late for your presentation. I was unavoidably detained. Again, my sincere apologies.Sincerely yours,[Signature]3. Note of a telephone messageStephyPlease call Edward Boyle on 075957785 about your order for 50 computers. It is not very urgent.Mary4. Note for the expected visitor when you are awayDear Miss BerryI am sorry that I'm not in the office to meet you. I'm in Mr. Lawrence's office. Please take the elevator to the 6th floor.His office is the first on the left.RichardAnswer the Following Questions1. What’s the outstanding feature of notes?2. Can you see the difference between the above notes? What’s the difference?Words and Phrases1. find out: learn or discovere.g. I won’t tell you---you must find out for yourself.2. after-sales: after the salese.g. What’s your after-sales service?3. presentation: thing or gift presented esp. on a formal ceremonye.g. We went to their new presentation.4. detained: delayede.g. She was detained in the office by unexpected callers.5. call sb about: phone sb aboute.g. My brother called me from Beijing about the book last night.Section 2: Guide for Writing Personal NotesHow to Write Personal NotesPersonal notes vary with the particular purposes of different types of note writing. More often, the personal note is used betweenfriends or acquaintances, and it can be left for the addressee by the writer himself (herself) or passed on to the addressee by someone else on a certain occasion. Generally, no envelope is needed, and the addresses of the addresser and addressee may be not written either. In the salutation, the word "Dear" can be omitted, and "Mr. so-and-so" or "Mrs. so-and-so" may be directly addressed. The wording tends to be casual and colloquial. Some notes,nevertheless, convey the immediate and brief messages on someoccasion. In this case the written format, wording and addressing mood can be all more casual and simple.Whatever form it takes or however brief it is, a note must include the basic parts: the date or the specific time, the salutation, the body and the signature.Guides for Writing Personal NotesGuide 1: Make a direct indication of the matter.1. Just a line to inform you that I am leaving for Shanghai toattend a meeting tomorrow.2. I am on an urgent mission and want to get to Hong Kong as soon as possible.3. I’m going to attend an important academic conference next Monday morning.4. A professor, who called himself Mr. John, arrived from Beijing a few days ago, and he has just rung up.Guide 2: Make a request or a promise to do something.1. You are requested to ring him up this evening any time from 9:00 to 12:00.2. I’ll write to you soon.3. Please charge the expenses entailed to my account.4. So I ask to be given permission to be absent from Spoken EnglishCourse on Monday morning.Guide 3: Express thanks.1. Thanks a lot.2. I’ll be grateful to you if you...Unit 3Skills for Writing NoticesSection 1: How to Write NoticesAs an effective means of written communication, notices areintended to publicize social events; to report on matters of general interest to staff; to inform staff of instructions, change of plan, new systems and regulations; and make the staff conform to certain arrangements, etc. Different from other forms of business writing such as memos, invitations, CVs, etc., notices are aimed to reach acomparatively large number of audience, i.e., to be sent to reach a lot of people.In general, there are two types of notices: notices that are circulated among those who are concerned, and notices that are to be put on the bulletin boards (it is necessary to remove outdated notices off a bulletin board before a new one is pinned on it).Look at the following samples:(1)UrgentUsing Machines CorrectlyFollowing an accident on Dec. 15 in which one of our staff had himself burnt, the company would like to remind everyone to follow the company’s health and safety instructions. The staff are particularly advised to observe the following safety regulations:! Do not wear long hair.! Do wear protective clothing.! Stay alert while working.(2)Company AnnouncementNew Corporate Staff, Executive AppointmentsAnnouncedCompany chairman XXXX today announced the creation of a newcorporate staff: technical personnel development.The new group will promote the technical vitality of the Company's professional, engineering, technological, and scientific communities throughout the world and will work to enhance the exchange of technical information among the Company's laboratories and itsbusiness units.Mr. XXX has been appointed to head the new staff.X. X. XXXX[ Typed name](3) Notice pinned on bulletin boardPaid Vacations1-3 years on job=1 week4-8 years on job=2 weeks9+years on job=3 weeksAnswer the Following Questions1. How many kinds of notices are there? What are they?2. What may be the subject of both formal and informal announcements?Words and Phrases1. staff: the group of workers who carry on a job or do the work ofan organizatione.g. The company has a staff of over 10,000.2. observe: act in accordance with...e.g. We must observe the local people’s customs.3. regulations: rules for doing sthe.g. As a member of the company’s staff, you should abide by thecompany’s regulations.4. alert: watchful and ready to meet dangere.g. Be alert while crossing the road.5. corporate: of or related to a corporatione.g. Corporate executives usually have high salaries.Section 2: Guide for Writing NoticesHow to Write NoticesAs notice is put into a poster, it should be: 1) eye-catchtng in layout; 2) clear in content; 3) brief in language.Guide for Writing NoticesGuide 1: The heading of the notice is usually in the middle of the page, in boldfaced words, some-times in block letters.1. Basketball Match2. The Opening of Della SupermarketGuide 2: The main information such as time, place, should also be made distinct. Sometimes apicture related to the event may make the notice more attractive. 1. We are pleased to announce that DELLA Supermarket will be open on May 1. This will be aspacious supermarket for the shopper at 56-58 Green Avenue. 2. Martin Shop has moved to a new location at 145-147 Marina Avenue.Guide 3: Give the name of the person who gives the notice. 1. General Manager’s Office2. Personnel DepartmentUnit 3Skills for Writing NoticesSection 1: How to Write NoticesAs an effective means of written communication, notices are intended to publicize social events; to report on matters of general interest to staff; to inform staff of instructions, change of plan, new systems and regulations; and make the staff conform to certain arrangements, etc. Different from other forms of business writing such as memos, invitations, CVs, etc., notices are aimed to reach a comparatively large number of audience, i.e., to be sent to reach a lot of people.In general, there are two types of notices: notices that are circulated among those who are concerned, and notices that are to be put on the bulletin boards (it is necessary to remove outdated notices off a bulletin board before a new one is pinned on it).Look at the following samples:(1)UrgentUsing Machines CorrectlyFollowing an accident on Dec. 15 in which one of our staff had himself burnt, the company would like to remind everyone to follow the company’s health and safety instructions. The staff are particularly advised to observe the following safety regulations:! Do not wear long hair.! Do wear protective clothing.! Stay alert while working.(2)Company AnnouncementNew Corporate Staff, Executive AppointmentsAnnouncedCompany chairman XXXX today announced the creation of a new corporate staff: technical personnel development.The new group will promote the technical vitality of the Company's professional, engineering, technological, and scientific communities throughout the world and will work to enhance the exchange of technical information among the Company's laboratories and its business units.Mr. XXX has been appointed to head the new staff.X. X. XXXX[ Typed name](3) Notice pinned on bulletin boardPaid Vacations1-3 years on job=1 week4-8 years on job=2 weeks9+years on job=3 weeksAnswer the Following Questions1. How many kinds of notices are there? What are they?2. What may be the subject of both formal and informalannouncements?Words and Phrases1. staff: the group of workers who carry on a job or do the work ofan organizatione.g. The company has a staff of over 10,000.2. observe: act in accordance with...e.g. We must observe the local people’s customs.3. regulations: rules for doing sthe.g. As a member of the company’s staff, you should abide by thecompany’s regulations.4. alert: watchful and ready to meet dangere.g. Be alert while crossing the road.5. corporate: of or related to a corporatione.g. Corporate executives usually have high salaries.Section 2: Guide for Writing NoticesHow to Write NoticesAs notice is put into a poster, it should be: 1) eye-catchtng in layout; 2) clear in content; 3) brief in language.Guide for Writing NoticesGuide 1: The heading of the notice is usually in the middle of the page, in boldfaced words, some-times in block letters.1. Basketball Match2. The Opening of Della SupermarketGuide 2: The main information such as time, place, should also be made distinct. Sometimes apicture related to the event may make the notice more attractive.1. We are pleased to announce that DELLA Supermarket will beopen on May 1. This will be aspacious supermarket for the shopper at 56-58 Green Avenue. 2. Martin Shop has moved to a new location at 145-147 Marina Avenue.Guide 3: Give the name of the person who gives the notice. 1. General Manager’s Office2. Personnel Department。
《商务英语写作》 教学大纲
《商务英语写作》课程教学大纲一、教学目的本课程的教学目的是培养学生掌握商务英语写作的基础知识,商务英语函件的基本格式和写作技能,了解主要的商务英语写作类型,提高商务英语书面表达能力,为毕业后成为适应社会需要的应用型涉外商务工作者打下良好的基础。
通过学习有关商务活动的实用语言材料和实际操练,学生应能独立撰写一般的英语商务函件,意思表达清楚,用词比较准确,无重大语法错误。
二、学习要求本课程终结时,学生应达到如下要求:1. 熟悉常用商务英语文体。
2.能熟练掌握英语书信等商务文件的写作格式。
3.能较熟练地运用英语商务书信中常用的表达方式。
4.能结合各种实际情况,撰写用词语气都能较清楚表达写作者意图的一般商业书信等商务文件。
三、教学内容结构《商务英语写作》课程教学内容包括商业书信等商务文件的写作基础知识,包括商函、业务报告和会议记录等的格式、文体、语气、常用词语和标点符号等;基本的商务文件类型的写作技能,如一般商业函件及事务性函件包括介绍信、邀请信、祝贺信、求职信、证明信等,还有业务报告、会议记录和通告等。
要求学生在学习的过程中循序渐进,打好基础,每周学完一个Task,并完成课后练习及网上作业。
四、教学方法指导1.使用“过程体裁教学法”根据远程开放教育的特点,集中面授辅导除针对教学中的重难点适量讲解与答疑外,主要应为学生提供运用英语进行交流的机会。
辅导课以学生为中心(student-centered),教师的辅导围绕学生的活动来展开,以学习小组为单位,使用“过程体裁教学法”,结合传统教学与网络教学的优势,融合教与学两方面的内容,体现准备(范文分析)、初稿(模仿写作)、修改(互评)阶段和定稿阶段,以激发学生运用通过阅读获得的知识或信息来进行交流、表达思想情感的兴趣,同时也给学员提供相互学习,相互交流学习方法的机会。
2.重视过程学习指导网上统一安排4次形成性考核。
作业在网上平台公开互动交流,杜绝抄袭,提倡独立思考和独立完成。
商务英语写作课教案
商务英语写作课教案
课程概述
本课程旨在帮助学生提升商务英语写作能力,培养他们在商业环境中进行有效沟通的能力。
通过实践性的任务和练,学生将学会撰写商务信函、报告和提案,以满足实际职场需求。
研究目标
- 掌握商务英语写作的常用词汇和句型
- 学会撰写商务信函、报告和提案
- 培养有效的商务沟通技巧
- 提高写作表达的准确性和流畅性
- 发展批判性思维和分析能力
教学内容
第一课:商务信函的写作
- 商务信函的格式和结构
- 常用商务信函的写作技巧
- 商务信函的语言风格和表达方式
第二课:商务报告的撰写
- 商务报告的类型和要求
- 商务报告的结构和布局
- 商务报告的写作技巧和注意事项
第三课:商务提案的撰写
- 商务提案的目标和目的
- 商务提案的组织结构和内容要点
- 商务提案的语言和风格要求
教学方法
- 授课讲解:介绍商务英语写作技巧和要点
- 练任务:学生完成相关写作任务,如撰写商务信函、报告和提案
- 课堂讨论:学生分享写作经验和提供互相反馈
- 作业批改:对学生的作业进行评估和指导
评估方法
- 课堂参与度:学生在课堂上积极参与讨论和练
- 作业完成度:学生按时完成指定的写作任务
- 写作质量:对学生的商务写作作业进行评估,包括语言表达、思路逻辑和结构准确性
参考资料
- 《商务英语写作教程》
- 《商务英语写作指南》
- 相关商务英语写作网站和资源。
商务英语写作教案1
Unit OneⅠ. Teaching Objectives1.Let the students have a good understanding of business writing specifications andrequirements.2.Enable the students to enumerate the major steps of writhing process.Ⅱ. Teaching Difficulties1. The definition of some major terms and concepts related to business writing.EG: Expressive writingCommunicative writingBusiness writing2. Some techniques that are useful to solve possible writing problems.Ⅲ. Teaching MethodsDiscuss & TeachingⅣ. Teaching Periods4 periodsV. Teaching Content(1)The importance of business writing1. cost of poor communicationDifficult to read;Waste the reader’s time;May not produce the desired result2. benefits of good communicationSave time;Increase confidence;Increase efficiency and effectiveness;Build goodwill(2) Art of writing1. Purpose of the writer⊙expressive writing⊙communicative writing2. Style & Manner of writing⊙clarity⊙plain style⊙concision⊙rhetoric(3) Aspects of business writing(4) Business writing process1. planning2. researching3. organizing4. composing5. revising6. editing and proofreadingⅥ. Teaching AssignmentsKeys to In-class Exercise1T 2F 3T 4T 5T 6F 7T 8F 9T 10F 11F 12T 13F 14T 15T 16T 17T 18F 19T 20T Keys to After-class Exercise1.Expressive writing –Expressive writing is mainly concerned with academiclearning. It is personal and informal, employed to encourage comprehension and reflection on the part of the writer. Open-ended and creative, expressive writing isa good way to start learning about a topic. The process of writing –a restlesscycle of inquiry, composition, and revision – pushes students and learners toward the true goals of higher education: critical thinking, creativity, analysis, synthesis, and informed judgment. In this view, then, writing is primarily about thinking and learning, not showing off what you already know. If a writing task teaches you nothing, assignment has been a failure.municative writing–By contrast, communicative writing is analytic,formal and more or less impersonal. It presupposes that the writer already has considerable knowledge and understanding of the topic, and is writing to inform or to persuade a reader. It demands adherence to established conventions of tone, voice, diction, evidence, and citation; these conventions will vary according to discipline and type (e.g. memo, E-mail, business report, plan, and proposal, lab report, history paper, legal brief). Writers communicate their thoughts to others in writing via proper application of methods of Persuading and Informing.3.Business–According to the lexical definitions, the term of business coversoperations of all organizations, not just confined to the commercial organizations.Every organization or every business transaction (or dealing) requires communication –a phone call, meeting, letter, memo, oral presentation, formal report, contract, complaint or claim –and the success of the business dealings depends on the effectiveness of the oral and written communications. One of the clichés in business is that nothing happens until somebody sells something.Communication is central in business because it is central in life: it establishes relationships, and makes human organization possible.4.Business writing –It goes without saying that “business”covers an extremelybroad spectrum of entities and activities, and you probably also aware, at least intuitively, that “business writing”covers an equally broad spectrum of organizations and business activities. Therefore, when we talk about “business writing,” we’re talking about a great many different things. In other word, nobody reads business documents or writings for pleasure. Business writing differs from other writings in the following features:➢Purposeful–It solves problems, conveys information, calls for actions, records events and so on;➢Transactional (result-oriented) – Each writing or document must accomplish one specific task. If not, the writing is meaningless;➢Reader-oriented -- It focuses on the receiver, not the sender;➢Dynamic–Business writers are writing in the dynamic and changing business environments; and➢Economical – Time is money, and resources are limited. We must make full use of them, including time.5.Writing process –The writing process consists of series of steps (of planning,research, organization, composition, revision, editing & proofreading) carried out to complete a writing job in a definite order. It provides a framework to learn about business writing. Since writing is a recursive rather than linear business activities, it compels us to realize that writing is an ongoing, dynamic process.Indeed, a piece of writing is never really finished –it’s merely delivered to a deadline.Unit TwoⅠ. Teaching Objectives1.Let the students learn what resumes are, and how to formulate a quality resumefor themselves;2.Let the students study what resume cover letters are, and how to projectthemselves right in the right content format;3.Examine how to formulate other employment-related letters.Ⅱ. Teaching Difficultiesmon resume formats2.Essential contents of resumes3.The writing of Thank-you letter, Job rejection letter, Job acceptance letter andResignation letter.Ⅲ. Teaching MethodsTeaching & Writing PracticeⅣ. Teaching Periods6 periodsⅤ. Teaching Content(1) Resume Writing1. The definition of resumeA resume is a brief summary of one’s life history or the main events of his/her life, and gives a brief, factual summary of your qualifications beginning with the writer’s birth and listing his/her education background, work experience, professional accomplishments and hobbies.A shorter and more generic definition of resume is: resumes are the sum total of the reasons you give a prospective employer to hire you.2. Different meanings of the terms⊙Bio DataIt is a document containing the history of one’s professional and academic career, skills and goal sets.⊙The difference between a Curriculum Vita and a Resume3. Common Resume Formats⊙Chronological Resume⊙Functional Resume⊙Combination Resume⊙Targeted Resume4. Five primary goals of good resumeCut the clutterCatch the eyeSell your skillDirect the reader your wayGet you to the next step5. Essential Contents of a Resume⊙Identification (Personal Data)⊙Objective⊙Qualifications⊙Work experience⊙Achievements⊙Publications⊙References(2) Resume Cover Letter Writing1. The definition of a resume cover letterA resume cover letter introduces your resume and covers points that the resume does not. It is a well-written outline, with a brief summary of who you are and what you are doing, and what you want to do for the prospective employer.2. Types of Resume Cover Letter3. Content Format of a Resume CoverFirst Paragraph——Why you are writingMiddle Paragraph——What you have to offerConcluding Paragraph——How you will follow up(3) Other letters concerning employment1. Follow-up Letter2. Thank-you Letter3. Job Rejection Letter4. Job Acceptance Letter5. Resignation Letter6. Farewell LetterⅥ.Teaching AssignmentsKeys to In-class Exercise1F 2T 3T 4T 5T 6F 7F 8T 9T 10T11F 12T 13T 14T 15T 16T 17T 18T 19T 20TKeys to After-class Exercisemon resume formats –p.212.Essential contents of a resume - p.223.Resume objectives - p.234.Types of resume covering letters - p.255.Content format of a resume cover - p.266.Five important tips for writing a good cover letter p.27Ⅶ. Supplementary MaterialsUseful expressions related to resume cover letter writing:(1) Reference to advertisement1. I am writing in response to the position you advertised in the Nov. 9 issue of China Daily.2. I am interested in the post you advertised in yesterday’s China Daily.3. I am submitting my resume in response to your advertisement which was issued in Nov. 9.4. I should like to apply for the position of which you advertised in the Nov. 9 issue of China Daily.5. I read your advertisement …… with interest.6. I noted your advertisement for ….. in …..7. Your advertisement in ……. Seems a good match for my qualifications/ credentials/ background…8. I should very much like to be considered for the post of which was advertised in……9. I see from your advertisement in …… that ……10. The job which you described in your advertisement in the Nov. 9 issue of China Daily is one for which I think I can show you some excellent qualifications.11. I am looking for a job as ……, and would be grateful if you would consider me for such a post in your firm/ company./ university/ institute12. I am writing to inquiry about possible position as ……, my colleague/supervisor/friend……, suggested I contact you.(2) Brief summary of qualifications or credentials (with reference to position requirements)1.I am a graduate of …… with a degree in ……2.As you can see from my resume, I hold a degree in ……3.My qualifications include…..4.My strength is in ……(3) Enclosure explanation1.Please find enclosed my resume, which highlights…..2.Please review the enclosed resume.3.The enclosed resume will provide you with ……4.Enclosed is my resume which contains details of …..(4) Salary expectations (optional)1. My salary expectations are in the range between …and …2. My compensation requirements are in the $ … to $...(5) Request for response or contact information1.Thank you for your time and consideration, and I look forward to hearing fromyou shortly.2.I appreciate your consideration, and I look forward to the opportunity to have aninterview.3.Thank you for taking the time to review my resume.4.Should you be interested in my qualifications/ credentials/ background, I would bepleased to meet with you.5.I look forward to hearing from you and I do hope I shall have the opportunity ofan interview.6.I welcome the opportunity to talk to you at your earliest convenience.7.I can come for an interview at any time convenient to you.8.I can be reached by telephone/ E-mail/ ……Application for entry to a university.●I am writing to ask whether you could send me some information about youruniversity and for the application forms.●I am writing to you in the hope that I may obtain an opportunity to dograduate/ postgraduate study in your university.Application for scholarships/ assistantships/ memberships●I am thinking of applying for the scholarship of your institute. I would begrateful if you would let me know how I should go about it.●I am writing to apply for membership of your club. Would you be kindenough to let me know the facilities you provide?●I should be pleased if you could let me have details of any teachingassistantships in electric engineering.●I should like to apply for one of the scholarships that your university may beoffering to students from other countries. Would you please send me the necessary application forms and any further details about the scholarships?Unit ThreeⅠ. Teaching Objectives1.Let the students have a general knowledge about the basics of business memo andletter writing.2.Discuss the writing qualities of message formation.3.Examine short document writings.Ⅱ. Teaching Difficulties1.The format of a business memo2.8 C’s for message formationClarity correctness concreteness completenessConsideration courtesy conciseness coherenceⅢ. Teaching MethodsTeaching & PracticeⅣ. Teaching Periods4 periodsⅤ. Teaching Content(1)Basics of Memos and Business Letters1. The definition of MemoA memo is a short note written as a reminder.2. Format of a business memo⊙Heading SegmentMemorandum/ MemoTO:FROM:DATE:SUBJECT:⊙Body SegmentOpening paragraphsDiscussing paragraphsClosing paragraph(2)The 8 C’s for message formation1.clarity2.correctness3.concretenesspleteness5.consideration6.courtesy7.conciseness8.coherence(3)Writing Short DocumentsⅥ. Teaching AssignmentsKeys to In-class Exercise1T 2F 3T 4F 5T 6T 7T 8T 9T 10TKeys to After-class Exercise1.Clarity - The baseline of workplace writing is clarity, particularly in internationalcommunications. Letters must be clear in what they say. Clarity is a presupposition for other prescriptions, and is stressed by management theorists, gurus and practitioners. It involves a conscientious effort to ensure that our writing to both internal and external customers is as dear and easy to understand as possible. All writing advice has boiled down to one sentence; be succinct.Keep your message short and to the point.Good writer build ideas from sentence to sentence. The simple declarative sentence is the easiest way to process information. Sentences that differ from that simple structure may cause readability problems. The trick is to use conversational tone for your business writing because language used in letters and emails was supposed to be modeled on everyday speech of well-educated person, without slipping into vulgarities.2.Correctness– Correctness is all about making it right. Letters filled with errorsare distracting. Readers get so distracted by misspelled words and poor grammar that they miss the point. If you send a letter that’s filled with mistakes, your real message is that you are sloppy and careless. So, correctness is primarily concerned with the mastery of English grammar. This is no surprise. With a clear understanding of the fundamentals of grammar, one has a solid base on which to continually refine one’s knowledge of grammar.Allied with this competence is the mastery of the mechanics of writing. Again,this is no surprise. The ability to form coherent sentences and paragraphs is essential for great writing. One can also develop powerful skills such as predominantly using action words, delimiting subject matter within each paragraph, editing one’s writing so it read smoothly, and so on.3.Concreteness –Concreteness is about making it concrete rather than abstract.Concrete and abstract patterns of language reflect an author’s word choice.Abstract words (for example, “wisdom,”“power,”“beauty”and “dedication”) refer to general ideas, qualities, or conditions. They represent an abstract or intangible concept. Concrete words name material objects and items associated with the five senses –words like “rock,”“computer,”“operating manual”and “basketball.” They are objects and substances that exist physically. Both abstract and concrete languages are useful in communicating ideas. Generally you should not be too abstract in business writing. It is best to employ concrete words, naming things that can be seen, touched, smelled, heard, or tasted in order to support generalizations, topic sentences, or more abstract idea.Abstractions may be interpreted somewhat differently from one reader to the next and therefore may not always be appropriate for business writing for external audiences. Concrete nouns, however, help to convey specific detail and communicate facts rather than impressions.pleteness - Your responsibility as a communicator is to plan, shape andassemble your outgoing message and information so that it will be complete. The opposite side of complete message and information is incomplete. Let’s assume in a case where your decision was made based the incomplete message and information, and then what would happen? You either mightn’t get there or suffered a loss because of poor, deficient, distorted information and message. A complete message or information prevents a poor impressions and unwanted outcome, and saves time for the reader. Unnecessary letters add up to unnecessary time and costs.5.Consideration – Consideration is all about adaptation (writing in you customers’shoes). The styles of a memo and letter should be adapted to the reader and the subject. To superiors it should be respectful and deferential; to inferiors, courteous; to friends, familiar; to relations, affectionate; to children, simple and playful. On important subjects it should be forcible and impressive; on lighter subjects, easy and sprightly; in condolence, tender and sympathetic; in congratulations, lively and joyous.At some point in our lives, most of us have received an angry letter. Your letters may have come from a jilted lover, an ex-spouse and an angry relative, a creditor.What did you feel after reading those angry letters? You may feel ashamed, guilty and threatened, right? In business, letters filled with angry, blaming statements will alienate your customers, suppliers, any neutral decision-makers, mediators, hearing officers, or judges. Sarcastic, threatening and intimidating letters will create negative emotions in your clients’ memory bank. So if you’re tempted to fire off a letter, you may trigger a negative sympathy factor among your customers. It won’t do good to you and your business at all.Remembering to consideration requires business writers to write to be understood, not to overwhelm. This means you need to express ideas in a fashion your readers can read quickly, understand, remember and act upon. Let’s put it another way.Keep your business writing conversational. Your business writing should sound as natural as a telephone conversation. That’s all business writing is –conversation on paper.In his book, “Talking Straight,”Lee Iacocca wrote, “write the way you talk. If you don’t talk that way, don’t write that way.”In school, you are told to use various academic paradigms to impress people with your vocabulary. In the workplace, you should tap your knowledge of business language skillfully to inform, to persuade or to communicate. You will be not writing for getting a grade, but for getting your desired business result. The trick is not to make people guess what you mean.6.Courtesy–Minding your manners not only matters in your oralcommunication but equally, if not more, important in the written communication.Courtesy is a writing quality of message in which the writer must show his/her own sincere, polite and gracious manners. Writing in the reader’s shoes is not enough if you don’t care about your image-building in the written message.Business writers should not take it for granted simply because your style and tone of oral and written message in the eyes of the reader really has a short-and-long effect in the reader’s mind. For instance, a text full of biased, rude, hostile, belligerent and threatening language may leave an indelible mark on its audience.Writers do not have luxury of treating casually any writing that they do. Words outlive actions. Thus, courtesy requires you to write polite, considerate and diplomatic “Mr. Manners” Letters, listing the problems but keeping you style and tone pleasant, professional and businesslike.7.Conciseness –Emails and letters must be concise. Brevity is highly desirable. Onthe other hand, the subject matter should determine length, and clarity, above all, should not be sacrificed for conciseness. As discussed above, we must first make our messages clear in what they say, and then consider making it concise.Conversely, concise and succinct language enhances clarity.Conciseness is all about methods of eliminating wordiness. Conciseness means you write and say in the fewest possible words without sacrificing the other C qualities. A concise message saves time and expenses for both sender and receiver.Conciseness contributes to emphasis and make important ideas stand out, and last longer.8.Coherence –Coherence is a quality in effective writing that results from thecareful ordering of each sentence in a paragraph and each paragraph in the paper.If an essay (the paragraph) is coherent, each part (each sentence) will grow naturally and logically from those parts (sentences) that come before it.Following careful chronological, logical, spatial, or sequential order is the most natural way to achieve coherence in writing. The main devices used in achieving coherence are transitions, which help to connect one thought with another.Unity is another quality of effective writing closely associated with coherence.These two qualities can’t fall apart simply because cohesive sentences and parts are not necessarily unified or consistent with the central idea in an essay. Unity isa feature in an essay whereby all material relates to a central concept andcontributes to the meaning of the whole. To achieve a unified effect in an essay, the writer must design an effective introduction and conclusion, maintain consistent tone or point of view, develop middle paragraph in a coherent, congruent, and consistent manner, and above all stick to the subject, never permitting unimportant or irrelevant elements to enter.Congruity is also closely allied with coherence in writing. Making your message congruent is about making it harmonious and flowing. You may have many great ideas, but present them poorly. Readers may have hard time get at it. Congruity requires business writers to develop their ideas, concepts and thoughts in 2 directions of efforts to be congruent. In one direction, we must admit that “thinking and language are linked together,” as Albert Einstein said. In “so-called abstract concepts, language becomes an instrument of reasoning in the true sense of the word. But it is also this development which turns language into a dangerous source of error and deception.”In the other direction, “we may conclude that the mental development of the individual and his way of forming concepts depend to a high degree upon language.” (Albert Einstein’s essay on The Common Language of Science).Consistency of purpose (COP) is the most important writing virtue because without COP you can’t practice any other virtues consistently. In other word, you can practice any virtue erratically, but nothing consistently without COP. Unless your organization uses a specific style manual for its written communications, the most important thing is to remain consistent, both within a particular document, and from document to document. Furthermore, business writers must connect their writing with the company’s mission, objectives, strategies and policies. For instance, a company declares itself as a customer-focused, quality-oriented and environment-friendly organization. But in reality, the company has never adopted procedures in writing and trained its employees for execution. This may only create mistrust among the publics.Ⅶ. Supplementary MaterialsBuilding Your Business Letters on “Skeletons”Business letters are not literary works. Many of writing conventions and rules students and learners have acquired during their studies of General English are not readily applicable in the corporate world. In fact, business writing is verbal “workhorses” with a purpose only to convey information, and what you want the reader to do with it, as quickly and clearly as possible.One of the writing strategies you can use is to deploy certain “Skeletons” or models or framework by making notes as if to yourself, and leads that guide your writing tasks. These notes and leads will come out in a direct style naturally, because you’re not intimidated or disquieted when writing to yourself. Don’t restrict yourself to a structure at this stage. Just write out everything you can think of that should gointo the letter.Now, match your notes to the sequence in one of the skeletons described below.Discard any notes that aren’t relevant.If you build up your letter along these lines you’ll find that your style is clear and straightforward, with no unnecessary adjectives, adverbs, business phrases such as “corporate speak”, clichés, red tape, or archaic language/legalist styles that some people are still using in business letters. Although our coverage is not complete, we believe that by noting these models and their special requirements, you will be able to adapt to any related situation not covered.M1 – 3-Step ModelThe letter writing in the 3-step mode (opener-body-close) is a conventional structure that sets the solid structural basis for business letter writing. The universally accepted 3-step model guides us to be engaged in the business letter writing in the following light.Opener(Star) –offers reasons and/or references why the letter is written. More specifically, a good star forces the writer to1.Design a sentence to catch the reader’s attention;2.Offer a reason and/or reference for the reader to read on;3.Make a smooth transition (including “buffer”) to the body content.Body (chain) – offers a chain of information, explanations, reasons, logic, emotional links that move readers from their first flicker of interest to the action. They are supposed to be the true “meat” of the business letter. A good chain answers readers’ questions, overcomes their objections, and involves them emotionally. The “meat” for the body of the letter includes, but not limited to, the following:rmation that readers will find useful;2.Explanations, reasons and logic (your selling points) that readers will findreasonable, logic and/or, at least, explorsible even if they do not buy, give, or agree to.Close (action knot)– offers conclusions and motivations for further actions and/or an action knot. The action knot in the business letter plays 4 roles of1.Telling your reader what to do:2.Offering a reason for acting promptly:3.Making the action sound easy:4.Ending with blended outcome:(Samples are omitted.)M2– 4-Step ModelThe 4-step model of business letter writing is developed and constructed by Dr.Joel P. Bowman, the co-author of Business English Writing. It’s a breakthrough, but it’s not a revolutionary one that turn the conventional model upside down. The 4-step model is more business process oriented that guides us to approach the business letter writing tasks tactically. Typically, the 4-step process would proceed as follows: In building up a business letter of making a claim1.Pace–定调(确定本信函的基调, 控制好节奏)I am writing to relate you to the unsatisfactory work you did for us last week.2.Lead–引领(提供信息、理由、解说,让读者明白本信函的中心点)As someone who has work with your company for over 3 years, were very disappointed to see the documents you produced for our latest ABC Company’s publicity campaign.3.Blended Outcome–创造/产生一种和谐的效果/结果As our written agreement stipulated, we expected full color leaflets with fancy explanatory texts, but instead, we found that black and white photos had been included in the prepared leaflets. I think you will agree that a communication problem exists.4.Motivate–激励/给予(做事的)动机We would like you to send out a photographer to provide us with the promised color coverage, or provide us with a refund.In replying the business letter of making an adjustment1.Pace –I was very disappointed to read your letter of xxxxx [date] dealing with the issueof incorrectly produced publicity leaflets.2.Lead –As someone who values your business, I have already begun to find a solution to resolve this problem.3.Blended Outcome–My top photographer will call you to arrange an appointment at your earliest possible convenience to re-take photos in full color.4.Motivate –Also, we will deduct another 5 percent of the bill for the misunderstanding. Thank you for your patience.M3 – 6-Step ModelSame as the 4-step process, the 6-step model would distinctively be:In building up a business letter of an outstanding account1 –Background提供/说明背景I see from our records that you were first invoiced for this amount four months agoand statements have been sent out to you each month since then2 –The sticky issue棘手的问题; 难题;议题This can’t go on, especially as you haven’t contacted us to discuss extending your credit3 –What I want to happen now你现在希望事情如何进展Pay up in the next seven days4 –Or else如行不通,你又如何或又有什么变通的办法We will be obliged to start legal proceedings against you5 –Sweetener增添对方采取行动的动力If you do pay up by return, we won’t take any information action and will restart your30 days’ credit as before6 –Next move接下来的行动/最后的提议Please contact me urgently and let me know what you intend to do Now, let’s say you were the recipient of the above letter and want to winkle out more。
商务英语商务信函写作 - 教案
教案商务英语商务信函写作教案1引言1.1教学背景1.1.1商务英语的重要性1.1.2商务信函在商务沟通中的地位1.1.3课程目的与学习意义1.1.4教学对象与预期效果2知识点讲解2.1商务信函的基本结构2.1.1信头、日期、称呼2.1.2、结束语、签名2.1.3附件、抄送、注释等附加信息2.1.4商务信函的语言特点与风格3教学内容3.1商务信函的种类与用途3.1.1询盘信、报价信、订单信3.1.2催款信、投诉信、道歉信3.1.3邀请函、感谢信、祝贺信3.1.4其他特殊用途的商务信函3.2商务信函写作技巧3.2.2商务信函的常见错误与避免方法3.2.3提高商务信函写作效率的工具与资源3.2.4商务信函的格式与排版要求3.3实际案例分析与应用3.3.1分析经典商务信函案例3.3.3商务信函写作的反馈与改进3.3.4商务信函写作的测试与评估教案商务英语商务信函写作教案4教学目标4.1知识与技能目标4.1.1掌握商务信函的基本结构与格式4.1.2学会不同类型商务信函的写作方法4.1.3提高商务英语写作能力与沟通技巧4.2过程与方法目标4.2.1通过案例分析,理解商务信函的写作特点4.2.2通过模拟练习,提升商务信函写作的实际应用能力4.2.3通过小组讨论,增强商务沟通与团队协作能力4.2.4通过反馈与评估,不断改进商务信函写作技巧4.3情感态度与价值观目标4.3.1培养学生对商务英语写作的兴趣与热情4.3.2增强学生对商务沟通重要性的认识4.3.3培养学生严谨、专业的商务写作态度4.3.4提升学生的跨文化商务沟通意识与能力5教学难点与重点5.1教学难点5.1.1商务信函的语言风格与用词准确性5.1.2商务信函的结构布局与逻辑表达5.1.3不同类型商务信函的写作技巧与要点5.1.4商务信函写作中的常见错误与纠正方法5.2教学重点5.2.1商务信函的基本结构与格式要求5.2.2商务信函写作的核心技巧与策略5.2.3商务信函写作的实际应用与案例分析5.2.4商务信函写作的反馈与评估方法6教具与学具准备6.1教具准备6.1.1多媒体教学设备6.1.2商务信函写作教材与案例集6.1.3商务英语写作参考书籍与工具书6.1.4商务信函写作模板与范文6.2学具准备6.2.1笔记本电脑或平板电脑6.2.2商务信函写作练习本与文具6.2.3商务英语词典与翻译工具6.2.4小组讨论与互动所需的辅助材料7教学过程7.1导入与预热7.1.1通过实际商务情境引入商务信函写作主题7.1.2回顾与复习商务英语写作的基础知识7.1.3引导学生分享对商务信函写作的理解与经验7.1.4提出本节课的教学目标与学习重点7.2知识讲解与案例分析7.2.1详细讲解商务信函的基本结构与格式要求7.2.2通过案例分析,解析不同类型商务信函的写作技巧7.2.3引导学生参与讨论,深入理解商务信函的语言风格与用词7.2.4强调商务信函写作中的常见错误与避免方法7.3练习与应用7.3.1分发商务信函写作练习材料,指导学生进行模拟练习7.3.2组织小组讨论,促进学生之间的交流与协作7.3.3提供实时反馈与指导,帮助学生改进写作技巧7.4.1回顾本节课的学习内容与重点7.4.2组织学生进行商务信函写作的测试与评估7.4.3提供详细的反馈与评价,指导学生进一步改进7.4.4鼓励学生持续练习与提升商务信函写作能力教案商务英语商务信函写作教案8板书设计8.1教学内容概览8.1.1商务信函写作的步骤与要点8.1.2商务信函的结构与格式8.1.3商务信函写作的案例分析8.2重点知识讲解8.2.1商务信函的开头与结尾8.2.2商务信函的结构与内容组织8.2.3商务信函的语言风格与用词8.3教学活动安排8.3.1小组讨论与互动环节8.3.2商务信函写作练习与反馈8.3.3商务信函写作的测试与评估9作业设计9.1基础练习9.1.2分析并改写提供的商务信函案例9.1.3完成商务信函写作的语法与用词练习9.2综合应用9.2.2小组合作,进行商务信函写作的互评与反馈9.2.3搜集并分析不同类型的商务信函案例9.3拓展阅读9.3.1阅读商务英语写作相关的书籍与文章9.3.2观看商务英语写作的教学视频与讲座9.3.3参与在线商务英语写作的讨论与交流10课后反思及拓展延伸10.1教学效果评估10.1.1学生对商务信函写作的理解与掌握程度10.1.2学生在商务信函写作中的进步与存在的问题10.1.3教学方法与活动的设计效果评估10.2教学改进与拓展10.2.1针对学生的反馈与表现,调整教学策略与方法10.2.2引入更多实际商务情境,增强教学的实用性10.2.3开展商务英语写作的竞赛与交流活动,激发学生的学习兴趣重点关注环节补充说明:教学难点与重点章节(5)中的“商务信函的语言风格与用词准确性”需要重点关注。
商务英语阅读与写作 - 教案
商务英语阅读与写作教案一、引言1.1商务英语的重要性1.1.1全球化背景下商务交流的需求1.1.2商务英语在职业发展中的作用1.1.3商务英语阅读与写作技能的必要性1.1.4课程的目的与意义1.2教案设计理念1.2.1实用性导向,贴近实际商务场景1.2.2系统性教学,覆盖阅读与写作全技能1.2.3互动式学习,提高学生参与度1.2.4持续性评估,确保学习效果1.3教学对象与前提1.3.1适用对象:具有一定英语基础的学生1.3.2先修课程:基础英语语法与词汇1.3.3教学环境:多媒体教室,网络资源1.3.4教学时长:每周两课时,共16周二、知识点讲解2.1商务英语阅读技巧2.1.1快速阅读与扫读技巧2.1.2精细阅读与理解策略2.1.3关键信息提取与归纳2.1.4阅读材料选择与难度匹配2.2商务英语写作基础2.2.1商务写作格式与结构2.2.2常用商务写作词汇与表达2.2.3写作逻辑与连贯性2.2.4写作风格与语气调整2.3商务案例分析2.3.1案例选择与背景介绍2.3.2案例分析与讨论方法2.3.4案例在商务英语学习中的作用三、教学内容3.1阅读材料选择3.1.1国际商务新闻报道3.1.2商务案例分析3.1.3商务合同与协议3.1.4商务信函与报告3.2写作技能培养3.2.1商务邮件写作3.2.3商务提案制作3.3实践活动设计3.3.1角色扮演与模拟商务谈判3.3.3商务英语演讲与陈述3.3.4商务英语写作比赛四、教学目标4.1知识目标4.1.1掌握商务英语阅读技巧4.1.2理解商务英语写作规范4.1.3扩展商务相关词汇与表达4.1.4了解国际商务文化差异4.2技能目标4.2.1能够高效阅读商务文本4.2.3能够进行商务沟通与交流4.2.4能够分析和解决商务问题4.3情感目标4.3.1增强商务英语学习的兴趣与自信4.3.2培养跨文化商务交流的意识4.3.3提高团队合作与沟通能力4.3.4塑造批判性思维与问题解决能力五、教学难点与重点5.1教学难点5.1.1商务英语专业词汇的理解与运用5.1.2商务文本的深度阅读与分析5.1.3商务写作的逻辑构建与风格把握5.1.4实际商务情境中的语言应用5.2教学重点5.2.1阅读技巧的系统训练与实际应用5.2.2写作技能的规范化培养与实践操作5.2.3商务文化背景知识的融入与理解5.2.4教学内容的实用性与时效性六、教具与学具准备6.1教学辅助工具6.1.1多媒体设备:用于展示PPT、视频等教学资源6.1.2白板与白板笔:用于书写关键词汇和句型6.1.3商务英语教材:提供阅读与写作素材6.1.4纸质词典与电子词典:辅助词汇查询6.2学生学习工具6.2.1笔记本与文具:记录重要信息和笔记6.2.2商务英语相关书籍:扩展阅读材料6.2.3电脑或平板电脑:用于在线学习和资料搜索6.2.4英语学习软件:如在线词典、语法检查工具6.3实践活动材料6.3.1角色扮演脚本:用于模拟商务谈判6.3.2小组讨论指南:引导有效的小组合作6.3.3商务案例分析资料:提供案例分析素材6.3.4商务写作模板:帮助学生规范写作格式七、教学过程7.1课堂导入7.1.1复习上节课内容,巩固知识点7.1.2通过提问或小测验检验学生预习情况7.1.3引入新课题,激发学生兴趣7.1.4明确学习目标,让学生了解课程重点7.2知识讲解与示范7.2.1讲解商务英语阅读技巧,举例说明7.2.2分析商务英语写作规范,展示优秀范文7.2.3通过案例分析,加深对知识点的理解7.2.4进行课堂互动,解答学生疑问7.3实践活动与小组合作7.3.1分组进行角色扮演,模拟商务谈判7.3.3学生展示,分享小组合作成果7.3.4教师点评,提供反馈与改进建议八、板书设计8.1阅读技巧板书8.1.1列出关键阅读技巧与策略8.1.2提供阅读练习示例8.1.3书写阅读材料中的难点词汇8.1.4绘制阅读理解的思维导图8.2写作技能板书8.2.1展示商务写作格式与结构8.2.2列出常用商务写作词汇与表达8.2.3示例优秀商务写作段落8.2.4强调写作中的常见错误与注意事项8.3商务案例分析板书8.3.1概述案例分析的方法与步骤8.3.2提供案例分析示例8.3.3强调案例分析中的关键点8.3.4引导学生进行案例分析讨论九、作业设计9.1阅读理解练习9.1.1选择一篇商务英语文章进行阅读9.1.2完成阅读理解题目,测试理解程度9.1.4分析文章中的商务术语与表达9.2商务写作练习9.2.2编写一份简短的商务报告9.2.3制作一份商务提案的提纲9.2.4修订之前的商务写作作业,改进错误9.3商务英语口语练习9.3.1准备一段商务英语演讲9.3.2与同学进行商务英语对话练习9.3.3录制自己的商务英语口语,自我评估9.3.4参加商务英语角或讨论会,实践交流十、课后反思及拓展延伸10.1教学效果评估10.1.1学生作业完成情况分析10.1.2学生参与课堂活动的积极性10.1.3学生对知识点的掌握程度10.1.4教学目标的达成情况10.2教学方法改进10.2.1调整教学内容的难易程度10.2.2优化教学活动的设计10.2.3提高课堂互动的有效性10.2.4引入更多实践性教学环节10.3拓展延伸活动10.3.1推荐相关商务英语阅读材料10.3.2组织商务英语写作比赛10.3.3开展商务英语角活动重点和难点解析在商务英语阅读与写作的教学过程中,有几个环节是需要特别关注的,以确保教学效果的最大化。
《商务英语写作》电子教案-2.doc
Part Two Basic Requirem ents for BusinessWritingUnit 1Functions & Essential Qualities of Business Writing1. Functions of Business WritingGenerally speaking, the functions of business writing are: (1) to inform, (2) to influence and (3) to entertain.1.1. The First Function—To InformMessages to inform are used to convey the large amount of information needed to complete the day-to-day operations of the business, such as explaining instructions to employees, announcing meetings, acknowledging orders, accepting contracts. The major purpose of most of these messages is to have the receiver understand a body of information and concentrate on the logical presentation of the content.1.2. The Second Function—To InfluenceA business message must also influence the readers* attitudes and actions. These messages might include letters promoting a product or service and seeking support for ideas and worthy causes presented to supervisors, stockholders, customers/clients, and others.1.3. The Third Function—To EntertainTo secure the desired response, it is necessary to have an adequate knowledge of the English language and an understanding of human nature. The writer should have an acquaintance with the particular interest and, if possible, the emotions of the reader. It seems easy enough, for example, to ask payment of a bill, but it is quite difficult to secure payment without offending the reader and losing his or her future patronage. No communication is wholly successful unless it retains the reader's goodwill.2. Essential Qualities of Business WritingEffective business writing has five characteristics, which can be summed up in the Five C's, i.e. 1 )Correctness; 2) Clearness;3) Completeness; 4) Conciseness and 5) Courteousness.2.1. CorrectnessCorrectness means using standard grammar and spelling. It means choosing suitable stationary and a format acceptable for the situation.It means avoiding obvious erasures or corrections. Certainly, it means choosing the exact word, selecting the appropriate sentence structure, and creating careful paragraphs. Above all, it means accuracy of facts and figures. In short, every effort should be made to ensure the correctness of business messages in all respects.2.2 ClearnessClearness is the keynote of the other four characteristics. Clarity relates most directly to the effectiveness of business writing. A business message does not fulfill its function if its reader does not understand it. So a business message must be clear so that it will be understood the first time it is read.You achieve clarity by thinking before you write, by defining your purpose and by using clear, plain language, avoiding jargon and fancy words. They will only conceal the meaning of the message. Don't puzzle your reader with long, involved sentences and make sure that what you have written cannot be misunderstood. But you should include necessary details for the reader to understand the subject completely. Inclusion of pertinent information is necessary to make the meaning clear. Good, straightforward, simple English is what is needed for business writing.a. CompletenessIn addition to clarity, business message must be complete. Completeness refers to providing enough information so that the intention of the message is understood by the reader. Business writing that leaves out necessary essential information invariably leads to extra work, extra letters, extra memos --- hence extra cost ---to add information that should have been included in the original.The businessman who forgets to include any relevant details in his message will make a poor impression on his reader. An incomplete message is almost worse than none. Exclusion of pertinent information is exasperating. Compare the following notices: Incomplete: All sales representatives will meet at 9:00 on Monday. Complete: All sales representatives will meet at 9:00 on Monday, February 27, in Conference Room C.Be Sure you include all the details that will be needed by the reader of your message. Say every thing that must be said but do not waste your reader's time.b. ConcisenessConciseness is the soul of business writing. In a business message every word counts and every sentence carries the message. Business people receive many messages every day. If you overburden them with unduly long expressions and tire their eyes with excess words, they might just toss your message in the nearby wastebasket.To make your message as concise as possible, you must:4. get to the heart of the message immediately and stick to the point. For example, instead of saying "I would like to take this opportunity to", begin with the information you want to convey.5. Strike out extra words and omit words that repeat. Never use several words when you can say the same thing with a single word. For instance, the words underlined can be omitted in the following, during the year of 1 994costs the sum of full and complete details6. Avoid phrases that say nothing, such as "I think", "I feel" and "I believe", for your reader will know that the message contains your thoughts, feelings, or beliefs.7. Use simpler constructions to save the reader's time. Use a word instead of a phrase and a phrase instead of a clause for the same thing.8. Discuss each point in a separate paragraph. Business writing can be made clearer, easier to read and more attractive to look at by careful paraphrasing. A paragraph for each point is a good rule. Be concise without sacrificing courtesy.c. CourteousnessFinally, business message must show courteousness. People respond positively to those who treat them with respect and kindness. Nothing can tak e the place of words like "please" and “thank you". It should be remembered, however, that true courtesy requires more than the use of polite words and phrases. For instance, timely information with the desire to be helpful and useful is a genuinely courteous message. It will please your customer who dislikes waiting for a long time before he gets a reply to his inquiry. A friendly and sincere tone transmits courteousness and opens the way to the pleasant transaction of business.You may list other attributes of effective writing (creativeness). But if you can master the above mentioned Five C*s: correctness, clarity, completeness, conciseness and courteousness, you'll be a competent writer of business messages.ExerciseRewrite the worn-out, trite and wordy phrases in the following sentences with fresh, more concise ones.b. In the event that we cannot meet the deadline, we will refund your money.c. We are reluctant to commit to that date due to the fact that our plant closes for vacation July 4—11.d. It is not within our power to obtain the letter he has in his possession.e. We will write to you at an early date.f. We will furnish all the required documents.g. Consequent upon the changes made, you will be in charge of the general office.h. We are in receipt of your remittance in the sum of US $ 7890.i. We hope to receive your catalogue by return mail. Thanking in advance.j. We have duly received your order No. 68 dated March 5, for which please accept our thanks.Read the following letter and tell what is used by the writer to achieve accuracy.Dear Sirs,Sub. Children's Leather ShoesWe have received your letter of March 12, 2003 and the enclosure requesting quotes for the captioned shoes.As requested, we are submitting our quotation in triplicate and are anxious for your placing your orders with us as early as possible because we have a large backlog.We await your decision.Yours faithfully,Unit 2Basic Writing SkillsSimply learning the Five C's does not make you a skilled business writer. To master the Five C's or to be able to write business messages containing all these characteristics, you must study business writing techniques or skills and practice them. Needless to say, good English is the important foundation of the writing skills we discuss.1. Create an Appropriate ToneTone may be defined as the overall impression or feeling a message conveys to its reader. In writing business messages you should match tone to purpose. Try to strike a balance between being formal and being familiar. Be confident, but not aggressive. Be courteous but not stuffy. Try to sound natural without becoming too chummy. Try to create a friendly and sincere tone so that your readers will understand that you sincerely wish to be of service. Your purpose in writing is to persuade them to agree with you. Therefore, adopt a tone that will allow you to be convincing. Remember what is said is often not as significant as how it is said. Compare:a. We received our order No. CL 81 8 yesterday. But when we turned on the machine, it did not work. Because of this badexperience, we doubt your company*s ability to make high quality products. (Angry tone)b. I am writing with reference to order No. CL 818 which we received yesterday. When we turned on the machine, it did not work. It seems that the machine was not tested before dispatch. Please let us know what you intend to do in this matter. (Better tone)(When turning down an offer)Unfortunately, we got a better offer. (Poor tone)We were pleased to receive your offer, but ... (Better tone) From the above examples, you can see clearly how a poor tone can offend your reader.2. Cultivate the "You*' AttitudeEffective business writing should show "you", the reader, what the writer can do for "you'*--- how "yoiT will profit and why. The business message written from the point of view of the reader is known as the "you” attitude. If you can see things from the point of view of your reader and express your ideas in terms of his experience, you can most readily create an appropriate tone and produce a favorable impression. Therefore, the purpose of the message will be achieved. Employ the "you” attitude and stay away from the "I” attitude by emphasizing such words as “you二"your” and “yours”,to make your message more effective. For example,The "I" attitude: I need a lot of information on the way business people react to the current crises in our colleges, and I selected you and some others to send this questionnaire to because your names were mentioned in the newspapers.The "You” attitude: You and several other promine nt business people were recently quoted in the newspapers concerning the current crises in our colleges and your comments so interested me that I decided to send this questionnaire to you.3 Consider the Level of DictionDiction may be defined as the manner or style of expression. Generally, there are four levels of diction: learned, popular, colloquial, and slang.While there are special times and places for all these levels, you will generally choose the popular level of diction for your business writing. Popular diction is the language used by the mass media: TV, radio and newspapers. These are the words most often used in business world.Business people have given up the stiff, formal and obsequious style of past generations in favor of the natural, conversational, unpretentious and inconspicuous modern style. The old-fashioned business language which made use of many ornate, formal phraseshas become obsolete.Arranging plain English words in concise sentences that say clearly what you mean will leave a favorable impression.Select the Appropriate Writing StyleEssentially, two writing styles can be created: the personal and impersonal.The personal writing style places emphasis on the person who will receive the message, to create the "you" attitude. Since many business messages are written to assure a certain action on the partof the reader (whether it's buying from your company or granting youa credit), the personal style is preferred. You should use this style in memos, letters, and some kinds of reports, those in which you want the reader to feel a part of your activities.The impersonal writing style is used when more distance is needed in a message. For example, job descriptions, policy statements and many reports.Personal style is characterized by the use of first and second person pronouns "I, we, us, ours, you, yours'* and so forth. The impersonal can be created in three ways: (a) the use of the impersonal pronoun “one” (This is seldom used in business because of its formality); (b) the use of third person pronouns: "he, she, their, its" and so on, and (c) the use of job titles such as electrical engineer, sales representative and so on.One final point should be made about writing styles: do not mix the two. The result will sound garbled: friendly one moment, detached the next.Outline and Organize the Material Before WritingIf you want your writing to be clear and easy to follow, you should decide what you are going to say before you start to write. You can'tlet your readers get confused when you move from one point to the next or when you change the direction of your ideas. In other words, your message should be so well organized that there is unity and coherence in it. A good method to achieve unity and coherence is to make a mental or written outline before writing. There are two basic patterns to follow in organizing your ideas.Two basic patterns of organizationTwo basic patterns of organization are available for outlining ideas: inductive and deductive.Inductive organization is also known as the indirect pattern outline that means beginning with the specific facts that are obvious and movingto a general conclusion. The following example shows how this pattern functions.Facts: a. Today, the outdoor temperature is 33. b: The temperature in my office today is 30. c. No air is circulating in my office.Conclusion: The air-conditioner in my office isn't functioning today. Deduction organization is also called the direct pattern outline. This pattern begins with a conclusion, and works backward to try to find the facts on which the conclusions are based. For the same situation, the deductive pattern would be:Conclusion: The air-conditioner in my office isn't functioning today because ...Facts: a. No air is circulating in my office.The temperature in my office today is 30.Today, the outdoor temperature is 33.There are many variations of the inductive and deductive patterns: the cause/effect development, the problem/solution development, the com parison/contrast development and so on. Here, we won5t analyze which pattern or which variation we will use. We simply know that for certain types of information, one pattern or variation is better than the other. For example, favorable messages follow the deductive or direct method, while unfavorable messages use inductive or indirect method. Be aware of the two basic patterns and variations and choose a suitable one in organizing your ideas to assure that your reader will understand how each idea relates to the others in your message.Careful paragraphingOnce you have decided on a pattern of organization for your message, you must construct paragraphs carefully. Clear paragraphing promotes comprehension and is particularly necessary when a message deals with a number of things. Good paragraphing is easy to master. Essentially, a paragraph should contain only one main, complete idea. A topic subheading or the initial sentence usually indicates the principal idea. Each sentence in the paragraph should contribute to the main idea. Short paragraphs are preferable. But avoid too many short, jerky paragraphs.ExerciseImprove the following sentences:Mr. Smith wrote to Mr. Wang that he had received his order.We have duly received your order, for which please accept our thanks.We have ordered the goods, and they will be received by us in two weeks.We hope to receive your catalogue by return mail. Thanking you in advance.Your letter of recent date to hand and contents noted with thanks. We shall appreciate a line from you at an earliest date.。
【优选推荐】商务英语写作全套教案
Business English Writing
Chapter 1 Business English Writing: Classifications and Principles Business Communication Writing Principles ——8C Principles I. Business Communication What is Communication? What is Business Communication? Objectives of Business Communication Classification of Business Communication 1. Definition of Communication Communication is the sending and receiving of information, ideas, attitudes and emotions― either verbal or nonverbal ― that produce a response between people. 2. Business communication is the communication which takes place in the business field. 3. Objectives of Business Communication 1) To be understood exactly as we intended; 2) To secure a desired response to what we communicate; 3) To build up and develop goodwill between the sender and receiver of the message. 4. Classification of Communication 1) Downward Communication is from superiors to subordinates, from bosses to employees, from decision-makers to operating personnel. 2) Upward Communication is the opposite flow of downward communication. Messages from the bottom move up through many stages until they reach the top. 3) Horizontal Communication is the exchange flows between or among organizational units on the same hierarchical level.
商务英语写作-教案
商务英语写作-教案Chapter 1 Introduction to Business WritingI Teaching Objectives:Students will be able to1. Learn the functions and basic pattern of business writing;2. Aware the criteria for effective business writing;3. Master the effects of information-communication in business writing.4. Learn the basic patterns of business writingII Contents:1 Topic: An Overview of Business Writing2 Key words: functions criteria effects patterns3 Function: Understand why practical writing is so important and what business writing is.III Procedure:1.1 IntroductionQ: Why the ability to write effectively is a valuable business asset?A great deal of business is transacted in writing.Effective business writers can promote good relations with customers, employees and the general public. Then they can help to increase their company’s sales and profits.Proficiency in writing gives one a personal advantage in business; and contributes substantially to one’s self-confidence.1.2 Functions of business writing★To inform: you explain something or tell readers something ★To persuade or request: you want the reader to act. The word “request” suggests that the action will be easy or routine; “persuade “suggests that you will have to motivate andconvince the readers to act.★To entertain★To build goodwill: you create a good image of yourself and of your organization- the kind of image that makes people want to do business with you.Most messages have multiple purposes. When you answer a question, you’re informing, but you also want to buil d goodwill by suggesting that you’re competent and perceptive and that your answer is correct and complete. In a cla ims adjustment, whether your answer is yes or not, you want to suggest that the reader’s claim has been given careful consideration and that the decision is fair, businesslike, and justified. Document Description of document Purpose(s) of documentQuotation Letter giving price for a specificproduct, fabrication(装配), or service Inform,build goodwill (price is reasonable)Claims adjustment Letter granting or denying customerrequest to be given credit for defectivegoodsInform, build goodwillJob description Description of qualifications and dutiesof each job. Used for performanceInform, persuade goodcandidates to apply; buildappraisals, setting salaries, and for hiring goodwill (job duties matchlevel, pay)10-K report Report filed with the Securities andExchange Commission (SEC) detailingfinancial information.informThank-you letter Letter to suppliers, customers, or otherpeople who have helped individuals orthe companyBuild goodwill1.3 Criteria for effective business writing (6 C’s):A successful business message: (1) the receiver interprets the msg as the sender intended it. (2) it achieves the sender’s purposes.Six C’s principles:Courtesy: treating people with respect and friendly human concern.Correctness: correct grammar, punctuation and spelling; choosing the correct level of language and using accurate information and data.Conciseness: to write in the fewest possible words without sacrificing completeness and courtesy.Clarity: short familiar words and simple short sentences are better.(your writings are totally understood) ?Concreteness: vivid, specific, definiteCompleteness: include all necessary information and dataBASIC FIVE CRITERIA:1. It’s clear (Clarity). The meaning the reader gets is the meaning the writer intended. The reader doesn’thave to guess.2. It’s complete (Completeness). All of the reader’s questions are answered. The reader has enoughinformation to evaluate the msg. and act on it.3. It’s correct (Correctness). All of the information in the msg. is accurate. The msg. is free from errorsin punctuation, spelling, grammar, word order, and sentence structure.4. It saves the reader’s time.---- (Conciseness) The style, organization, and visual impact of the msg.help the reader to read, understand, and act on the information as quickly as possible.5. It builds goodwill. The msg. presents a positive image of the writer and his or her organization. Ittreats the reader as a person, not a number. It cements [to make a relationship between people, countries, or organizations firm and strongcement a relationship/alliance]a good relationship between the writer and the reader.1.4 Adapting to modern changes in business writing (communicate effects)goodwill effects: It is desirable in letter[formal something that is desirable is worth having or doing]because: (1) for business reasons (2)It is the effect most of us want in our relations.other effects: sometimes ensure the success of business letters.(1)the techniques of persuasion(2)techniques that emphasize your qualification (3) play down the unwelcome partAchieving the desired effects, we can do the following:Conversational Style: warm and natural languageResisting Tendency to Be Formal: There is a misconception that big words and difficult words are preferred in business letters. They resulted in a cold and unnatural style—do not produce goodwill effect.Avoiding the Old Language of Business: cold tone, formallanguage of law and flowery language of nobility.E.g.: Your letter of the 7th inst (-dated or fml commerce-instant (of this month));Please be advised to…;Wherein you state as per (根据) your letter;Thanking you in advance.You-viewpoint (you-attitude你式写法)---building goodwill: focus interest on the reader—for persuasion and for influencing people favorably—emphasize “you” and “your”, de-emphasize “we”and “our”—not just using second pronouns, but placing the reader in the center of things—Read your msg. over as if you were in your readers shoes. How would you feel if you received it?—avoid insincerity, obviously flattery, too chummy [friendly亲切的], avoid slang, clic hés, and “in”jokes[shared by or appealing to a small group (小圈子内)分享的或感兴趣的: an in-joke一则内部笑话.].—using it for good goals.Accent on Positive Language: best for letter goals, put the reader in the right frame of mind; create the goodwill atmosphere.●Y ou emphasize the positive when you:(1) Put positive information first, give it more space, or set it off visually in an indented[缩进的] list.(2) Eliminate negative words whenever possible.(3) Focus on what is possible, not what is impossible.Singling Ou t Your Reader: write for the reader’s particular situation, and the reader gets individual treatment. “We look forward to the possibility of sending our executives to you in theyears ahead.”Using the Reader’s Names: It makes the reader feel that his/her ident ity as individual is recognized.---once or twice, not too often.Avoiding Anger: jeopardize goodwill—sarcasm, insult, exclamation; but when positive words have not brought desired results, negative words may be justified.1.5 Basic patterns of business writing:deductively[using the knowledge and information you have in order to understand or form an opinion about something] or inductively[using known facts to produce general principles] inductive argument是总结,归纳。
英语教案 商务英语和正式书信写作
英语教案商务英语和正式书信写作英语教案商务英语和正式书信写作教案目标:通过本课学习,学生将能够理解商务英语写作的基本要素,以及正式书信的写作准则,并能够运用所学知识撰写商务英语和正式书信。
教学重点:1. 商务英语写作的基本要素;2. 正式书信的写作准则;3. 商务英语和正式书信的常用句式和表达。
教学难点:1. 商务英语写作如何提高语言表达的专业性和准确性;2. 正式书信怎样在礼貌和正式的语言表达中达成目标。
教学准备:1. 教材:《商务英语写作教程》2. 工具:黑板、书信范例材料、PPT教学过程:Step 1:导入(5分钟)1. 老师通过播放一段商务英语对话视频,引发学生对商务英语写作的兴趣。
2. 老师简要介绍商务英语写作在商业活动中的重要性,以及正式书信在商务沟通中的作用。
Step 2:商务英语写作的基本要素(15分钟)1. 老师向学生讲解商务英语写作的基本要素,包括语言准确性、专业性、简洁性和逻辑性等。
2. 老师通过PPT展示商务英语写作的范例,结合实际案例分析,帮助学生理解并掌握商务英语写作的基本要素。
Step 3:正式书信的写作准则(20分钟)1. 老师向学生介绍正式书信的写作准则,包括信头、称呼、正文、结尾等要素。
2. 老师通过PPT展示正式书信的范例,结合实际案例分析,帮助学生掌握正式书信的写作准则。
Step 4:商务英语和正式书信的常用句式和表达(20分钟)1. 老师向学生介绍商务英语和正式书信常用的句式和表达,包括询问、推荐、请求、建议等。
2. 老师通过PPT展示商务英语和正式书信的范例,结合实际案例分析,帮助学生掌握商务英语和正式书信的常用句式和表达。
Step 5:练习与巩固(25分钟)1. 学生分小组进行商务英语写作和正式书信写作的小练习,完成指定任务。
2. 各小组派代表上台演讲,展示所完成的商务英语和正式书信范例,并接受其他学生和老师的点评和评分。
Step 6:总结与反思(10分钟)1. 老师总结本节课的学习内容,强调商务英语写作和正式书信写作的重要性。
柯林斯商务英语写作教案
Section One Who Are My Readers?1.Teaching emphasisa.Unit 1 Choosing the correct amount of informationb.Unit 3 Planning the document2.Teaching difficultiesa.Unit 1 who are our readersb.The definition of the concept “reader”3.Teaching Proceduresa.Discuss the topic “who will read your documents?”b.Explain the situation where the business happened4.Knowledge & Languagesa.How to plan the document?b.The four-box document plan(1)Purpose(2)Background or explanations(3)Details(4)What next?5.Exercisesa.Unit 1 P5-P7b.Writing an essay named “what is the definition of reader?”Section Two What Structure and Organization for My Document?1. Teaching emphasisa. Unit 4 Layout for an email or letter2. Teaching difficultiesa. Unit 5 Linking 1: Connecting sentencesb. Unit 6 Linking 2: Sentence structure3. Teaching Proceduresa. Discuss the different between business letter and private letterb. Explain the basic layout of business letterc. Case study via PPT4. Knowledge & Languagesa. Classical structure of a business letterb. Logical connectionsc. Chronological connectionsd. Sentence structure(1) simple sentence(2) compound sentence(3) complex sentence5. Exercisesa. Unit 4 P17-P19b. Unit 5 P21-P23c. Unit 6 P26-P27Section 3 What Tone For My Readers?1. Teaching emphasisa. Unit 7 Recognizing and using tone2. Teaching difficultiesa. Unit 8 Varying tone with words and expressionsb. Unit 9 Varying tone using sentences structure and sentence length3. Teaching Proceduresa. Discuss the basic definition of this section –“tone”b. Explain the different situations or relations of business eventsc. Presentation by student to show their ideas and make the conclusionrespectively4. Knowledge & Languagesa. tone comes from(1) your choice of words(2) your sentence structure and sentence length(3) the structure, order, clarity, and precision of the information youpresentb. there are two main challenges for business writers:(1) recognizing the range of tones in written documents(2) producing the appropriate tone in your documents5. Exercisesa. Unit 7 P30-P31b.P33-P35c. P38-P39Section 4 What Language For My Document1. Teaching emphasisa. unit 10 starting off: Greeting, introduction and referenceb. unit 11 The main part: Signaling intentionsc. unit 12 Finishing off: Next steps, pre-closing and farewell2. Teaching difficultiesa. unit 11 The main part: Signaling intentions3. Teaching Proceduresa. Read Appendix I on P84b. Make sentences by using sentence patterns in Appendix I on page84c. Try to make combination and form a standard letter by choosingdifferent parts in unit 10, 11, and 12 respectively4. Knowledge & Languagesa. The key to starting off the document(1) A reason for writing(2) A plan for the document(3) Some key phrases for the beginningb. The main parts at the beginning of an emailc. Sentences and phrases in Appendix I5. Exercisesa. Unit 10 P41-P43b. Unit 11P45- P47c. Unit12 P49-P51Section 5 How Do I Write Efficiently?1. Teaching emphasisa. Unit 15 Writing quicklyb. Unit 16 Editing for accuracy: Checking and correcting language2. Teaching difficultiesa. Unit 13 Writing clearly and simplyb. Unit 14 Writing transparently3. Teaching Proceduresa. Discuss the topic “What are the significant factors that contribute tosimple writing and easy reading?”b. Review Unit 4, 5 and 6c. Then discuss the topic “What are the techniques to make thedocument more transparent in a visual sense?”4. Knowledge & Languagesa. Main language points to check for when editing the document:(1) Grammar(2) V ocabulary and expressions(3) Spelling(4) Sentence linking(5) Sentence structure(6) Sentence length5. Exercisea. Unit 13 P53- P55b. Unit 14 P58-P59c. Unit 15 P61- P63d. Unit 16 P66- P67。
《商务英语写作》教学大纲
商务英语写作一、课程性质与目的本课程是商务英语专业的专业核心课程,也是文秘、国贸等涉外专业的重要选修课程,旨在培养学生英语五项技能中的英语写作能力。
此课程涵盖了商务英语基本写作类型、写作规范、写作格式和写作方法,课程内容与现实商务生活紧密结合,既提供各种实例,又设计了一体化的实训,训练学生用英语有条理地组织商务信息,起草规范得体、条理清晰的商务文书,合理利用商务交流中的礼节和技巧,建立有效的商务沟通。
二、基本要求开设本课程旨在使学生对商务情景中最常见和最常用的各种应用文的用途及格式有一个总的了解,使其不仅能熟悉商务文体的各种惯用英文表达法,而且能广泛增加有关商务知识,并在模拟及实景中运用这些知识进行商务交际。
充分利用教材中的商务材料以及老师所给的案例,并结合所学商务知识,与现实商务活动进行多种形式的联系,提高学生对各种商务写作材料的准确理解和把握。
经过反复学习、模仿和套用,掌握商务应用文的书写规律和方法,逐渐学会撰写各类商务应用文,力求语言正确,表达得体,在实际操作中活学活用。
(1)能够根据招聘广告并结合个人实际情况,熟练撰写英语求职信、应聘信、求职追踪信和个人简历等求职类文书(2)能够运用商务交际中的礼节和技巧,撰写英语邀请函、感谢信、祝贺信常见社交类文书(3)能够规范地起草英语启示、通知、备忘录、商务报告、会议纪要等常用公务文书(4)能够比较规范地撰写英语名片、简章、商品使用说明书、推销函等主要商务宣传文书(5)能够正确、得体地处理询盘信、发盘信、还盘信、订单与合同等常规外贸商务函电。
三、教学内容与学时本课程教学总时数为64课时,分为基础商务英语写作与高级商务英语写作, 分别在第四、五学期开设。
选用教材:步雅芸.《商务英语写作》.北京大学出版社,2009年求职与应聘、商务交际、事务处理、对外宣传、业务磋商求职信个人简历面试与应聘邀请函祝贺函、感谢函电子邮件通知与启事备忘录商务报告会议纪要商务会议名片公司简章商品使用说明书推销函交易会询盘与发盘还盘与反还盘合同的拟定商务谈判四、教学原则与方法本课程教学以课内与课外相结合的形式完成。
- 1、下载文档前请自行甄别文档内容的完整性,平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益,请联系客服反馈,我们会尽快为您处理(人工客服工作时间:9:00-18:30)。
Chapter 1 Introduction to Business WritingI Teaching Objectives:Students will be able to1. Learn the functions and basic pattern of business writing;2. Aware the criteria for effective business writing;3. Master the effects of information-communication in business writing.4. Learn the basic patterns of business writingII Contents:1 Topic: An Overview of Business Writing2 Key words: functions criteria effects patterns3 Function: Understand why practical writing is so important and what business writing is.III Procedure:1.1 IntroductionQ: Why the ability to write effectively is a valuable business asset?♦ A great deal of business is transacted in writing.♦Effective business writers can promote good relations with customers, employees and the general public. Then they can help to increase their company’s sales and profits.♦Proficiency in writing gives one a personal advantage in business; and contributes substantially to one’s self-confidence.1.2 Functions of business writing★To inform: you explain something or tell readers something★To persuade or request: you want the reader to act. The word “request” suggests that the action will be easy or routine; “persuade “suggests that you will have to motivate and convince the readers to act.★To entertain★To build goodwill: you create a good image of yourself and of your organization- the kind of image that makes people want to do business with you.Most messages have multiple purposes. When you answer a question, you’re informing, but you also want to buil d goodwill by suggesting that you’re competent and perceptive and that your answer is correct and complete. In a cla ims adjustment, whether your answer is yes or not, you want to suggest that the reader’s1.3 Criteria for effective business writing (6 C’s):♦ A successful business message: (1) the receiver interprets the msg as the sender intended it. (2) it achieves the sender’s purposes.♦Six C’s p rinciples:➢Courtesy: treating people with respect and friendly human concern.➢Correctness: correct grammar, punctuation and spelling; choosing the correct level of language and using accurate information and data.➢Conciseness: to write in the fewest possible words without sacrificing completeness and courtesy.➢Clarity: short familiar words and simple short sentences are better.(your writings are totally understood) ➢Concreteness: vivid, specific, definite➢Completeness: include all necessary information and dataBASIC FIVE CRITERIA:1. It’s clear (Clarity). The meaning the reader gets is the meaning the writer intended. The reader doesn’thave to guess.2. It’s complete (Completeness). All of the reader’s questions are answered. The reader has enoughinformation to evaluate the msg. and act on it.3. It’s correct (Correctness). All of the information in the msg. is accurate. The msg. is free from errorsin punctuation, spelling, grammar, word order, and sentence structure.4. It saves the reader’s time.---- (Conciseness) The style, organization, and visual impact of the msg.help the reader to read, understand, and act on the information as quickly as possible.5. It builds goodwill. The msg. presents a positive image of the writer and his or her organization. Ittreats the reader as a person, not a number. It cements [to make a relationship between people, countries, or organizations firm and strongcement a relationship/alliance]a good relationship between the writer and the reader.1.4 Adapting to modern changes in business writing (communicate effects)✧goodwill effects: It is desirable in letter[formal something that is desirable is worth having or doing]because: (1)for business reasons (2)It is the effect most of us want in our relations.✧other effects: sometimes ensure the success of business letters.(1)the techniques of persuasion(2)techniques that emphasize your qualification (3) play down the unwelcome part✧Achieving the desired effects, we can do the following:✓Conversational Style: warm and natural language✓Resisting Tendency to Be Formal: There is a misconception that big words and difficult words are preferred in business letters. They resulted in a cold and unnatural style—do not produce goodwill effect.✓Avoiding the Old Language of Business: cold tone, formal language of law and flowery language of nobility.E.g.: Your letter of the 7th inst (-dated or fml commerce-instant (of this month));Please be advised to…;Wherein you state as per (根据) your letter;Thanking you in advance.✓You-viewpoint (you-attitude你式写法)---building goodwill: focus interest on the reader—for persuasion and for influencing people favorably—emphasize “you” and “your”, de-emphasize “we”and “our”—not just using second pronouns, but placing the reader in the center of things—Read your msg. over as if you were in your readers shoes. How would you feel if you received it?—avoid insincerity, obviously flattery, too chummy [friendly亲切的], avoid slang, clichés, and “in”jokes[shared by or appealing to a small group (小圈子内)分享的或感兴趣的: an in-joke一则内部笑话.].—using it for good goals.✓Accent on Positive Language: best for letter goals, put the reader in the right frame of mind; create the goodwill atmosphere.●You emphasize the positive when you:(1) Put positive information first, give it more space, or set it off visually in an indented[缩进的] list.(2) Eliminate negative words whenever possible.(3) Focus on what is possible, not what is impossible.✓Singling Out Your Reader: write for the reader’s particular situation, and the reader gets indiv idual treatment. “We look forward to the possibility of sending our executives to you in the years ahead.”✓Using the Reader’s Names: It makes the reader feel that his/her identity as individual is recognized.---once or twice, not too often.✓Avoiding Anger: jeopardize goodwill—sarcasm, insult, exclamation; but when positive words have not brought desired results, negative words may be justified.1.5 Basic patterns of business writing:deductively[using the knowledge and information you have in order to understand or form an opinion about something]or inductively[using known facts to produce general principles] inductive argument是总结,归纳。