管理学基础期末考试试卷

华南农业大学期末考试试卷（A卷）

2008学年第一学期考试科目：管理学基础

考试类型：（闭卷）考试时间：120 分钟

学号姓名年级专业

[Pay attention: please write your answers in the answer sheet]

[注意：请把答案填写在答题纸上]

I．True/False(1 point per statement, total 10 points)

1．The four processes of management are completely independent and should be treated as separate activities. 2．Scientific management theorists believed there was "one best way" for a job to be done.

3．Development of alternatives is the step between identification of decision criteria and allocation of weights to criteria.

4．Individuals who prefer the team role of explorer-promoter are patient and usually have the control skills to ensure that the ideas are followed through in detail.

5．If an individual is low in the authority hierarchy, he/she is also not close to the power core.

6．Mintzberg found that managers—regardless of the type of organization or the level in the organization—perform similar roles.

7．The norming stage of team development is one of intragroup conflict.

8．In order to fulfill the grand strategy, managers will seek to position their units so that they can gain a relative advantage over their competition.

9．According to Herzberg, working conditions and salary are examples of hygiene factors.

10．The method of monitoring, comparing and correcting is what we called controlling process.

II．Choose the only one correct answer for each question (2 point per question, total 40 points)

1. Which of the following is not one of the six elements of structure?

a) work specialization

b) chain of command

c) span of control

d) technology

2. If a college cuts the cost by using mostly part-time teachers and at the same time fails to adequately educate its students, it can be said to be doing the wrong things well. In other words, the college is_____:

a) efficient and effective

b) efficient but not effective

c) effective but not efficient

d) neither efficient nor effective

3. _____ is the term used to describe the hypotheses of the scientific management theorists and the general administrative theorists.

a)Contingency approach

b)Human resources

c)Human relations

d)Classical approach

4. Michael Porter proposed that management must select a(n) _____ ,which will give its unit a distinct advantage by capitalizing on the strengths of the organization and the industry it is in.

a)growth opportunity

b)competitive strategy

c)organizational chart

d)vision

5. An office supply firm that has three departments based upon retail, wholesale, and governmental customers is using which of the following types of departmentalization?

a) functional

b) product

c) customer

d) geographic

6. Mary Parker Follet was a social philosopher who taught that organizations should be based on _____ rather than _____.

a)individualism; group ethic

b)ethics; profits

c)efficiency; profits

d)group ethic; individualism

7. Which of the following is not a result of work that has become too specialized?

a)fatigue

b)low productivity

c)poor quality

d)lower turnover

8. Creative College is opening a satellite（卫星）campus to accommodate working adults. Creative College is pursuing a(n) _____ strategy.

a)acquisition

b)retrenchment

c)growth

d)combination

9. The management theory jungle was developed by_____.

a)Maslow

b)Herzberg

c)Ouchi

d)Koontz