实用外贸英语函电教程unit twelve Payment and Balance
《外贸英语函电》(第二版)习题答案详细版第2部分
《外贸英语函电》（第二版）习题答案详细版第2部分目录Chapter 9 key to exercises (1)Chapter 10 key to exercises (5)Chapter 11 key to exercises (9)Chapter 12 key to exercises (14)Chapter 13 key to exercises (18)Chapter 14 key to exercises (23)Chapter 15 key to exercises (27)Chapter 16 Cross-border E-commerce (30)Chapter 9key to exercises1. Translate the following terms.（1）售货确认书（2）售货合同（3）会签（4）一式两份（5）支付条款（6）船唛（7）溢短装（8）存档2. Choose the best answer to complete each of the followingsentences.（1）B（2）D（3）C（4）B（5）A（6）B（7）C（8）A（9）C （10）B（11）B（12）A（13）B（14）C（15）A（16）C（17）B（18）C （19）B（20）C3. Take the correct order on the following sentences.（1）The shipment remains valid until the 10th day after shipment. （2）We will fulfill all the contract stipulations.（3）We will give you a 3% discount as an exception to our usual practice.（4）Commission is usually given as a percentage of the total value of a transaction.（5）To open an L/C will add to the cost of our imports.（6）The time draft will be sent to you for your acceptance within a couple of days.（7）We want the goods on our market at the earliest possible date. （8）The difference is calculated according to the contracted price at a later time.（9）We think all the terms should meet with comment agreement. （10）It is very difficult for us to get the goods in large quantity as well as make prompt shipment4. Fill in the blanks of the letter.Captioned, ready, approaching, covering, within, subsequent, to, attention, basis, due5.Fill in the Sales Confirmation for the transaction stated in the following letter.6.Situational writing:Chapter 10 key to exercises1. Translate the following terms.（6）信汇电汇票汇（7）不可撤销的信用证（8）付款交单承兑交单（9）即期汇票（10）冻结资金（占压资金）（11）支付条件（12）开具汇票（13）原来的支付条件2. Choose the best answer to complete each of the following sentences.C A A B B AD A B A C D A D B B B C B A3. Translate the following sentences.1.As for terms of payment, we require irrevocable L/C payment by draftat sight.2.We have opened an L/C in your favor with Bank of China for theamount of USD326, 000.3.As agreed, the terms of payment for the above orders are letter ofcredit of 60 days’ sight or D/P sight draft.4.Your irrevocable L/C has been duly received, the shipment can bearranged next Tuesdays.5.Today we informed our bank to send you all the amount by Y/T.6.We accept your proposition of changing the terms of payment, and afax has been sent for the confirmation.7.A letter of credit would increase the cost of my import.8.When I open a letter of credit, I have to pay a deposit. That will tie upmy money and increase my cost.9.In order to avoid any amendment, please make sure that the L/C is inaccordance with contract terms.10.Please arrange shipment on receipt of the covering L/C.4. Translate the following sentences.(1)装船日期临近，请及时开立相关信用证。
实用外贸英语函电教程第二版pdf
实用外贸英语函电教程第二版pdfPractical Foreign Trade English Letter Tutorial 2nd Edition PDFIntroduction:The Practical Foreign Trade English Letter Tutorial is a comprehensive guide for individuals and businesses engaged in international trade. This second edition provides updated information and examples to help improve your communication skills in English. Whether you are writing emails, formal letters, or negotiating deals, this guide will help you navigate the nuances of foreign trade communication.Chapter 1: Basic Business EnglishIn this chapter, you will learn the basic vocabulary and grammar structures commonly used in business communication. From greetings and introductions to sales pitches and negotiations, this chapter covers the essential language skills you need to succeed in foreign trade.Chapter 2: Writing EmailsEmail is a common form of communication in international trade. In this chapter, you will learn how to write professional andeffective emails, including how to format your messages, use appropriate language, and follow up on responses. Examples and templates are provided to help you craft your own emails.Chapter 3: Formal LettersFormal letters play a crucial role in foreign trade, especially when dealing with contracts, agreements, and legal matters. This chapter covers the structure and language of formal letters, including how to address the recipient, state your purpose clearly, and close the letter politely.Chapter 4: NegotiationsNegotiating deals in foreign trade requires a unique set of skills. In this chapter, you will learn how to navigate the negotiation process, including how to make offers, counteroffers, and concessions. Strategies for overcoming language barriers and cultural differences are also discussed.Chapter 5: Case StudiesTo put your skills into practice, this chapter includes several case studies that simulate real-world scenarios in foreign trade. You will have the opportunity to read and analyze communication exchanges, identify common mistakes, and suggest improvements for more effective communication.Conclusion:The Practical Foreign Trade English Letter Tutorial is an invaluable resource for anyone involved in international trade. By improving your communication skills in English, you can enhance your business relationships, close deals more effectively, and expand your global reach. Download the second edition PDF today and take your foreign trade communication to the next level.。
外贸英语函电
10 the Modified block form with indented style In the sender's address is typed (or printed) in the up-middle part. The receiver's address starts from the left margin. The complimentary close as well as the signature are typed from the middle little towards the right.As the business letters are supposed to be simple and clear, so the Modified block form and Simplified form come out. In the Modified block form all the parts start from the left margin, except the date, complimentary close and signature which are positioned same as that in the Modified block form with indented style.
课程要求先修的知识
国际贸易 国际金融 国际市场营销 商务谈判 外贸会计
课程的主线
1、国际贸易的基本磋商程序 询盘—发盘—还盘—接受—订约—履约 2、商务谈判的过程 先期的准备——磋商——订立合同——争端 解决 3、合同的基本内容与格式
课程体系
CONTENS
外贸英语函电Unit 12 Complaints and claims
Make the demand itself. State it clearly, specifically and completely. Write a totally positive closing, one that tactfully expresses our confidence that the demand will be met.
我们向船运公司提出索赔，以补偿损失(vi.)
We claimed on the shipping company for the recovery of the loss
由于短装，我方提出索赔2050美元(vt.)
We claim US 2050 for short shipment
Ⅱ. Tips to Write a Good Complaint
Write a relevant opening that is as positive as it can reasonably be under the circumstances, one that avoids an angry or arrogant tone. State our case as we see it, and as we would like our reader to see it. Describe the detailed situation that has necessitated our communication, that is, the reasons why demand is needed.
向某人提出索赔
Claim with/against sb Claim on sth Claim / for account of Accept/settle/entertain 受理
外贸英语函电十二章
risks
3. 表示保额。后接for 如 insurance for 110％ of the invoice value 4. 表示保险费或费率， 后接at，如：insurance at a slightly
insurance that CIF is and of you risks Ocean the
China on extra by mentioned in Risks necessary You the China equitable
there be take in arrival the to damage for as in trouble
Specimen letter
P205 Letter-1（进口商来信，要求代办保险）
refer to 查看 place on a CFR basis 按CFR价格订购 desire to 想 have sth. Insured at your end 在你处对XX保险 on our behalf 代我们 refund to 退还 premium 保险费 draw on sb. 对xx开立汇票
投保，办理保险
Cover insurance Arrange insurance Effect insurance Provide insurance Take out insurance
说明情况时，insurance后介词的用法： 1.表示所保的货物，后接 on，如： insurance on the 100 ton of
7.to compensate for 赔偿 If any damage to the goods occurs a claim at your end, who will undertake to compensate for the loss sustained. 货物如发生损坏，可向贵地的保险代理提出索赔。他们将赔偿贵方遭受 的损失。
商务英语口语实训(上册)Unit12 Payment
❖ The seller: ❖ Let me hand you these shipping document one by
one.让我把装船单据一件件地交给你吧。 ❖ I have brought one set of the duplicate of our
shipping document. 我给你带来了我方的一整套装 船的各项单据的副本。
Reference Answers
❖ letter of credit(信用证，信用状) is a letter issued by a bank authorizing the bearer to draw a stated amount of money from the issuing bank, its branches, or other associated banks or agencies. 信用证是由银行发行的证书，这一证书授权持有者 可从开证行、其支行或其他有关银行或机构提取定 量的钱。
❖ We should like to advise you that payment by collection is acceptable.我方想告诉你们的是，以 托收形式来支付货款，我方是可以接受的。
❖ I wonder if we can make payment for this order by documentary collection.不知这笔定单是否可以用跟 单托收方式收款。
Reference Key Sentences
❖ The buyer： ❖ Please also send us the shipping document for
customs clearance.还要你把货运单证发给他用于 清关！ ❖ We require that transshipment be allowed.我们要 求允许转船。 ❖ Please amend the credit to allow transshipment.请 修改信用证允许转船。 ❖ The buyer has the right to cancel the contract unilaterally if the seller fails to ship the goods within the L/C validity. 假如卖方不能在信用证有效 期内交货的话，买方有权单方面取消合同。
对外经贸函电课程课件 Unit 12 Complaints and Adjustments
Rules followed in dealing with a complaint:
(1) Decide whether the complaint is justified. If yes, admit it readily, express your regret and promise to put things right. (2) If no, point out politely. To refuse the claim offhand is not a good policy. (3) If a complaint can’t be dealt with promptly, first acknowledge it. Tell the other party that you will look into it and send a full reply later. (4) Complaint should be treated seriously and investigation should be made thoroughly.
Letter 1 (Complain about the Wrong Delivery)
Situation 感谢及时交货。 买方提货后发现，有一箱内物与其他不同， 非所订之货，所以推测该箱货属于其他订单 项下。 由于所订的刀具是一个产品系列，缺失将导 致不完整，希望卖方尽快寄送缺失的型号。 随信附箱内物清单，货物听候处置。
The importer has filed a complaint with our corporation about poor packing of the goods. 进口商为货物的不良包装向我公司提出抱怨。
国际商务函电Unit 12 claim and settlement
LOGO
Part Two
Steps/Contents 1. Acknowledging the receipt of the incoming letter and expressing your regrets for what being complained about Typical Expressions With reference to your letter dated... we are deeply sorry over the unfortunate incident. 关于贵方……日 的来信,我们对信中提及的这一不幸事件深表遗憾｡ We have received your letter of... with great regret learning that... 贵方……的来函已收悉,我们非常遗憾 地获悉…… After going into the matter we find that... 在深入调查事件后我们发现……
Other Commonly Used Expressions and Sentences
Sample Letters
Practical Training
LOGO
Part One
1. The Purpose of Making Complaints The party making complaints aims at either the improvement of current products /services of their business partner, e.g. a supplier or a carrier, or the compensation for the losses caused by the wrongdoings of the business partner. Sometimes the two goals are combined when the party receiving complaints not only accepts the compensation request but also promises to deliver a better job in the future.
Unit 12Insurance《外贸英语函电》PPT课件
For CIF transactions，we usually effect insurance for 110% of the invoice value against …（risks），that is to say 100% is for CIF invoice value and 10% is to cover a reasonable profit and some expenses.Sometimes，buyers may request insurances to cover more than 110%.In such circumstances， the extra premium will be for buyer's account.
We hope our above information will provide you with all the information you wish to know and we are now looking forward to receiving your order.
实用外贸英语函电教程unit twelve Payment and Balance
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Specimen Letters（信函样例）
❖1. Payment Terms (付款条件)
❖Letter 1. Buyer Advise Seller that the L/C Has Been Opened (买方通知卖方信用证已开立)
❖ 见P149
❖Letter 2. Asking for Easier Payment Terms (要求 放宽付款条件)
❖ 见P150
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❖Letter 3. Asking for Reimbursement of Balance and Commission (要求补交结余款项和佣金)
❖ 见P152-153
❖Letter 4. Payment on Collection Basis (托收项下 支付)
外贸英语函电
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❖2. Settlement of Accounts (结算)
❖Letter 1. Final Settlement (决算) ❖ 见P152
❖Letter 2. Asking for Reimbursement of the Short-paid (要求补交短偿贷款)
❖ 见P152
❖ 见P15320Βιβλιοθήκη 0/10/12外贸英语函电
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Unit Twelve
❖Payment and Balance ❖支付与结算
外贸英语函电Unit 12 Complaints and Claims
When making a complaint, plan your letter as follows:
• Yours faithfully,
• Letter 2 Reply Accepting Complaint
• Dear Sirs, • Re: Printed Shirting • We are sorry to learn from u find our printed shirting supplied to your order of 10 May not up to the sample.
• 2. The seller lodges claims with the buyer for compensation if the loss is caused by the buyer;
• 3. If the loss falls within the coverage of the insurance company, the party sustaining losses should lodge his claim with the insurance company;
• The printed shirting complained about is part of the batch of 100 pieces of 50 yards supplied to our No. AD108 of May 10. We have ourselves examined some of the printed shirting complained about and there is little doubt that some of them are shrinkable and others not color fast.
实用外贸英语函电教程-廖瑛主编(参考答案)
I. Comprehension questions.1. Generally speaking, practical English writings can be classified into eight kinds: letters, commercial documents, etiquette documents, contract or deed, informative and revelational documents, bills and vouchers, documents for meeting affairs, etc.2. The special commercial documents include quotation sheets, letters of credit, certificate of entrustment, letters of intent, letters of complaint, letters of claims, etc.3. Etiquette documents can be divided into congratulatory documents and condolatory documents.4. Contract or deed includes intention agreement, sales confirmation, agency agreement, contract cultural exchange agreement, letter of appointment, stipulation of agreement.5. Informative and revelational documents are used to inform the public of sth. or to bring sth. into a public notice.6. Expository writing is used to explain or illustrate something. For example, the instruction is used to explain the properties, quality and model of a products;caption is used to illustrate the film. Trademark is used to mark the brand of a product.7. Some stipulations of agreement, such as joint communiqué, joint statement, joint pledge, contract, etc. have the function of stipulation, which means that these documents are binding on every sides signed, and that the side who breaks the terms bear political, economical or moral responsibility.8. It means that to almost all the practical English writings, the first function is to inform or to remind the counterpart or the public of a certain thing or public affair. Besides expository writing has explanatory function. In a word; the so-called “Function of Information and Understanding” is to inform somebody of something and let him or her to act as the practical English writing told.9. The Function of voucher is the function of evidence. All the documents to external association almost have function of voucher. Especially all kinds of contracts, agreements, certificates, orders, letters of credit, bills, receipts, I.O.U., shipping documents, letters of introduction, letters of reservation, welding certificate,etc., have obvious function of vouchers.10. In order to write the practical English writings, the author should have a good command of standard modern English, all kinds of social knowledge, knowledge of technical terms, knowledge of social psychology and knowledge of various profession, such as secretary, management, business theory and practice, etc.11. Because practical English writing has its specific language style, that is, the essential language characteristics which are called the seven Cs: completeness, concreteness, clearness, conciseness, courtesy, consideration and correctness.12. Because a practical English writing is successful and functions well only when it contains all the necessary information to the readers, and answers all the questions and requirements put forward by the readers. The so-called “completeness” is to see to it that all the matters are stated or discussed, all the questions are answered or explained, and all information are provided.13. In a general and vague message, everything seemsto be mentioned, but actually, few are fully expounded. The readers only have a vague impression of what you try to achieve, so he or she is at a loss how to react upon reading your message. Especially for contracts, agreements, announcements notices, found, poster, advertisements and business letters calling for specific reply, as offer, inquiring trade terms, etc., the “concreteness” must be always stressed as the general or vague message will cause unnecessary troubles and disputes.14. The so-called “clearness” is to make sure what you write is so clear that it can’t be misunderstood. As a writer, you should have a concrete idea in your mind of what you are going to achieve. Only a clear mind can express clearly. In order to make what you write clear, you should pay attention to choose the concise and straight-forward expressions and try to avoid using the words and sentences equivocal in meaning; pay attention to the position of the modifier; pay attention to the object of the pronoun and the relations between the relative pronoun and the antecedent; pay attention to rationality in logic, the variety in the sentencestructure, the compact in plot and coherence in meaning; pay attention to the logicality of the fall text.15. “Conciseness” means you should clearly express what you need to do in a short and pithy style of writing as possible as you can without sacrificing completeness, concreteness and courtesy.16. The definition of the “You-attitude” is to put yourself in the position of the recipient and take into consideration his demand, hope, interests and so on. 17. Because a letter expressed in the way of refined and courteous urbane can make yourself set up an honest and enthusiastic image with good artistic appreciation and professional ethics in the eyes of the readers who will be glad to cooperate with you and serve you wholeheartedly.18. If the sentence is rewritten like this: We assure you that the goods will be shipped by July 20, it will be better, because it explains the problem in a positive way.19. Correctness refers much more than that of grammar, punctuation and spelling of words, which are the basic elements. The writer should also bear in mind thefollowing: 1) choose the only accurate facts, words and figures; 2) take a matter-of-matter attitude to clearly state what you will say. Don’t over-state or understate; 3) pay attention to the correct understanding and using the commercial terms and jargons.20. Because if the practical English writings for international business is not correct, they may be misunderstood and even go astray. Practical English writings for international business, especially, business letters often are bases for various commercial documents such as contracts and agreements, so they are concerned with the rights, obligation, etc. of the both sides of a trade, the fact of which must call special attention from writers.II. Rewrite the following sentences and make them correct, positive and polite.1. For the past two years, no order has been given to us.2. We are afraid we can’t comply with your request.3. Would you please compare our goods with those of other firms?4. We hope you will effect a full settlement of our claim.5. We would like to make it clear that for furthertransaction, D/P will only be acceptable if the amount involved for each transaction is not up to U.S. $1 000 or its equivalent in RMB at the conversion rate than prevailing.6. We regret to inform you that the goods shipped by SS East Wind arrived in such an unsatisfactory condition that we can not take delivery, but lodge a claim with you.7. We request your immediate payment.8. We presume that there must be some reason for your having trouble with this article.9. We gladly refund when the returned items are clean and resalable.III. Compare the two letters, you will find Letter B is written in positive way. Then try to translate them into Chinese.Letter A译文：我们收到了你们9月21日关于来自西非和东南亚顾客对硫铵的询价信。
外贸英语教程 Chapter Twelve-上交课件
12.1.1 Preparations for Exporting
Successful export starts with full research on the markets. Market research is a process of conducting research into a specified market for a particular product.
Therefore in some business, the exporter may be required to apply for an exporting license before negotiating the trade terms and conditions of the transaction. If the exporter can’t obtain export license from the government, he needs to negotiate business under proper trade terms, for example, the price term under EXW in INCOTERMS 2000.
research before exporting, get familiar with the four stages in international
transaction, outline the function and contents of major export
documents.
Chapter Twelve
Import and Export Procedures
新编外贸英语教程
Contents
外贸英语函电 Unit 12 Packing
Bale: A large package of raw or finished material tightly bound with twine or wire and often wrapped. Can: A usually cylindrical metal container. Bundle: A group of objects held together, as by tying or wrapping.
• Case: A strong container made of wood used for small, heavy items. Box: A small case, which may be made of wood, cardboard or metal. Crate: A slatted wooden case not fully enclosed, used for storing or shipping, usually used for large and heavy objects like machines. Drum: A cylinder-shaped container for carrying liquids, chemicals, paint, powders, etc, made of metal, wood or cardboard.
3tral packing is a kind of packing without carrying the name and address of the manufacturer, the origin of country, the trade mark and brand on both outer and inner packages. The purpose of using neutral packing by exporters is to avoid the tariff and non-tariff barriers of some countries or regions, or meet the special demand of the transaction.
商务英语函电实训unit 12 Establishment of and amendment to an L C
Useful Expressions
Unit 12 Establishment of and amendment to an L/C
• 通知信用证的开立与有效期限 We have instructed the Bank of China to open an irrevocable letter of credit for US$35,000. This will be advised by the bankers’ correspondents, Beijing City Commercial Bank. They will accept your draft on them at 30 days after sight for the amount of your invoices. The credit id valid until September 30.
• 通知准备装运， 并督促尽早开立信用证 We are pleased to confirm your order for electric typewriters amounting to US$100,000. As requested, we are preparing to make shipment by the end of October and would request you open an irrevocable L/C in our favor as soon as possible, valid until November 20.
• 督促对方确认订单并开立信用证 We are pleased to confirm your fax order today and inform you that your order No. 100 is now ready for shipment per M/S Pacific leaving Jilong around June 10. Therefore we are anxious to receive your advice of L/C against this order.
商务英语函电 Unit 12
General inquiry Hello sir/madam,
We have been informed of your company through AliExpress. We are an international business firm and very interested to purchase gift and toy items for kids.
Response to general inquiry
Dear Sirs, We welcome your inquiry and thank you for your interest in our products. We have been in this industry for 15 years and manufacture a wide range of gifts and toys items for kids in which we think you may be interested. A copy of our illustrated catalogue is being sent to you today, with samples of gift and toy items for kids. We would be grateful if you would follow our customary practice of payment. Hope to hear your reply soon. Adam Lynch
04 Writing tips
Writing tips
State clearly and concisely what you want—general information, a catalogue, price list, sample, quotation, etc.
外贸英语函电Unit12
113Unit 12 Urging Establishment of L/CIntroductionⅠ．When shall L/C be opened?It is the usual practice that the letter of credit is to be opened and to reach the sellers 30 days ahead of shipment so as to give the seller enough time to make preparation for shipment,such as making the goods ready and booking shipping space.For prompt shipment,it is advisable that the letter of credit be issued in good time.Ⅱ．Principles of writing letters urging establishment of L/C:No suggestion of annoyance is allowed to be shown in the letter urging establishment of L/C.It is not advisable,except under special conditions,to start off too strongly by blaming the buyer for not executing the contract.The first message sent should therefore be a polite note saying that the goods ordered are ready but the relevant letter of credit has not yet be received.If the first message brings no reply,a second one will be sent.This one, though still restrained,will express disappointment and surprise.114 外贸英语函电教师参考书资料Ⅲ．The following structure is for your reference in writing a letter urging establishment of L/C1．Open the letter in a positive way.For example,in the first paragraph the seller usually informs the buyer that the goods are ready for dispatch or that the shipping space has already been booked.2．Politely push the buyers to open the L/C without delay,either by referring to the stipulations of the contract or by reminding the buyers of the seriousness of not opening the L/C in time. 3．Express expectations and ask the buyers to take immediate action.Chinese Versions of the TextsSample Letter Ⅰ敬启者：我们很高兴地通知你们，你方第TY213号购货合同下的货物已备妥待运。
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❖Letter 1. Final Settlement (决算) ❖ 见P152
❖Letter 2. Asking for Reimbursement of the Short-paid (要求补交短偿贷款)
❖ 见P152
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❖Letter 3. Asking for Reimbursement of Balance and Commission (要求补交结余款项和佣金)
4
❖Letter 5. L/C Amendment (修改信用证) ❖ 见P151
❖Letter 6. Asking the Seller to Accept the Draft (要求卖方接受汇票)
❖ 见P151-152
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❖2. Settlement of Accounts (结算)
❖ 见P152-153
❖Letter 4. Payment on Collection Basis (托收项下 支付)
❖ 见P153
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Specimen Letters（信函样例）
❖1. Payment Terms (付款条件)
❖Letter 1. Buyer Advise Seller that the L/C Has Been Opened (买方通知卖方信用证已开立)
❖ 见P149
❖Letter 2. Asking for Easier Payment Terms (要求 放宽付款条件)
❖ 见P150
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外贸 to Letter 2 (对信件2的回复) ❖ 见P150
❖Letter 4. Urging Establishment of Letter of Credit (催开信用证)
❖ 见P151
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外贸英语函电
实用外贸英语函电教程unit twelve Payment and Balance
Brief Introduction（业务简介）
❖ 支付在国际贸易过程中起着重要的作用。一切贸 易活动的最终结果就是取得所供的货物价值和服 务的价值。如果付款得不到保证，那么，一切将 都是无意义的。
❖ 国际贸易支付是复杂的。国外账目的结算方式有 许多，如预付货款、赊账业务、托收等。但是在 外贸中经常采用的付款方法是以信用证支付。每 笔交易的支付方法买卖双方在订货或签约之前应 达成一致的协议。