商务英语入门试题1

一、单项选择题

1. Those planes are for charter.

A. available

B. useful

C. handful

D. helpful

2. You must pay fare, because there is no discounts for this flight.

A. complete

B. all

C. enough

D. full

3. Is there any flight that leaves on Sunday?

A. toward

B. unchanged

C. direct

D. straight

4. The observation group traveled from South Africa to Oxford eight other African countries.

A. with

B. via

C. by

D. through

5. The baggage allowance for is kg.

A. a minor traveling unaccompanied (20)

B. an infant tra veling with his parents (10)

C. an adult flying C class (40)

D. an adult traveling economy with discount fare (20)

6. All applicable flight restrictions conditions must be coded in the ticket box.

A. endorsement

B. fare

C. name

D. address

7. Could you please me through San Francisco though I can’t set off tomorrow?

A. route

B. reroute

C .arrange D. send

8. The ticket indicates Air China as your carrier form San Francisco to Shanghai.

A. pointed

B. recognized

C. designated

D. thought

9. Chairman Hu Jingtao’s in United States is Obama.

A. position

B. role

C. same

D. counterpart

10. We'll you the full cost of your trip, if you are not satisfied with our service.

A. refund

B. repay

C. give back

D. send back

11. Generally speaking, the excess baggage is charged at .

A. per kg. 1% of the OW, normal, direct adult F class through fare

B. 1% of the economy class OW fare per kg.

C. 1.5% of the one-way normal, direct adult F class fare per kg.

D. per kg. 1.5% of the return normal, direct adult Y class fare

12. A baby is defined by most airlines as a child

A. who should be accompanied by parents

B. whose age is limited by airlines

C. who has not yet had a second birthday

D. who is not entitled to a seat

13. Baby service is available on most airlines but should be arranged

A. during the check in

B. when the seats are confirmed

C. before boarding

D. as soon as passengers board the flight

14. The passenger who travels on an international flight should

A. take valid documents such as a ticket, passport and visa

B. reconfirm his seats after booking the ticket

C. be at the airport at least one and a half hours for check in

D. both A and C

15. The passengers at Southampton.

A. disembarked

B. embarking

C. got on

D. got off

16. five by two. The product is ten.

A. Minus

B. Multiply

C. Divide

D. Plus

17. The evidence will my story.

A. declare

B. establish

C. verify

D. clarify

18. You will receive our Sales Contact and please and return one copy to us for file .

A. sign

B. resign

C. countersign

D. write your signature

19. Children are taught to certain regulations at school.

A. observe

B. obey

C. listen to

D. hear

20. He dedicated his whole life to novels.

A. writing

B. write

C. written

D. being written

二、词组翻译题

1. additional charge

2. endorsement box

3. recalculate the fare

4. in-flight catering

5. Ordering special meals at the check-in

三、句子翻译

1. We may exchange your ticket, but the ticket fare must be recalculated.

2. We don’t know the extent of the delay at moment.

3. Your ticket has been fraudulently used.

4. This special fare is the least expensive one.

5. A ticket can only be refunded at the office where it is issued.

四、问答题

1. What is e-ticket Electronic Ticket？

2. How to obtain useful information for reservations?