民航地勤英语课件
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航空英语课件
航空英语1.常用名词术语：乘务员Flight Attendant (复数：Flight Attendants)空姐Air Hostess (复数：Air Hostesses)空乘Stewardess (复数：Stewardesses)空中乘务员 Cabin CrewCabin Attendant乘务长 Purser / Chief Attendant主任乘务长chief purser乘乘 - 乘务员的昵称CC - 乘乘 Cabin Crew 的缩写机长captain飞行员pilot副驾驶员copilotflight crew 机组人员air crew 空勤人员ground crew 地勤人员ground service staff 地面服务人员passenger 旅客international passenger 国际旅客domestic passenger 国内旅客connecting passenger 转机旅客transit passenger 过境旅客stand-by 候补旅客no-show 误机者unaccompanied passenger 无人陪伴儿童handicapped passenger 残疾旅客departing passenger 出港旅客arriving passenger 进港旅客Boeing 波音 , Airbus 空中客车airliner 班机passenger plane 客机.turbojet 涡轮喷射飞机turboprop 涡轮螺旋桨飞机plane, aircraft, airplane 飞机jet, supersonic plane 喷气机passenger aircraft 客机medium-haul aircraft 中程飞机long-range aircraft, long-haul aircraft 远程飞机propeller-driven aircraft 螺旋桨飞机jet (aircraft) 喷气飞机turbofan jet 涡轮风扇飞机aerodrome, airport 飞机场alternate airfield 备用机场control tower 管制塔台terminal departure building 机场大厦/候机楼international departure building 国际航班出港大厦domestic departure lobby 国内线出港候机厅2.常用表达：Where is my seat? 我的座位在哪里?Here you are, sir. 这是您的座位。
民航地勤英语 U-9
Dialogue – Domestic Passengers(1)
ቤተ መጻሕፍቲ ባይዱ国内旅客
Read the following dialogues with your partner and finish the exercise below: Setting：Mr. Wang and his team are going to the Luggage Claim Area.
Have you ever experienced a delayed flight? What would you do if your connecting flight were delayed? How can you find a hotel in a city you’ve never been to?
Business English
If you have a lot of luggage, you can use luggage trolley for free or choose trolley service. In order to prevent your luggage from being mistakenly taken, airport personnel will check your luggage tag/number at the entrance. Your cooperation is highly appreciated.
Business English
formalities of departing or arriving for passengers
A: Luggage Claim
B: Security Check
F: Luggage Check-in and Issue Boarding Pass
《民航英语》PPT课件
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Unit Five Telephone Reservations
• Dialogue • We have flights from Beijing to New York
every Monday, Wednesday and Friday. But the route is pretty well booked these days. • 我们每周一三五都有去纽约的航班，但是近 期该航线订座率很高。
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Unit Five Telephone Reservations
• Useful Expressions
• to reach sb. at 62580000 拨打电话62580000.
• to contact sb. by calling( dialing)62580000
• 拨打62580000电话与某人联系
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Unit Five Telephone Reservations
• Dialogue • What about a Friday flight? We have a few
seats left on Flight CA981 on that day, leaving Beijing at 1:00p.m. • 星期五的航班怎么样？CA981航班还有几个 空位，下午1点离开北京。
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Unit Five Telephone Reservations
• Warming up • III. Reservation information by telephone.
• a. passenger’s name b. departure date • c. destination d. class of service • e. single or return f. repeat the reservation • g. confirming the seat h. passenger’s telephone number.
民航地勤英语 unit 3
Translate the following regulation of carry-on baggage into Chinese
Keys
Dialogue – Carry-on baggage(2) 随身携带的行李
Listen to the statement and complete the following information on baggage
Vocabulary Assistant
Dialogue – Carry-on baggage(1) 随身携带的行李
practice
Each airline company has its own police on carry-on baggage. Suppose you work at the check-in counter of United Airlines, and explain the carry-on baggage allowance to passengers who travel worldwide by using the given information.
Assistant
Dialogue – Carry-on baggage(1) 随身携带的行李
Rearrange the dialogue in the correct order
d, j, f, e, k, b, a, I, h, l, c, g
regulation 规定 maximum 最大量 centimeter 厘米 volume 体积、容积 strictly 严格地 ensure 确保
Dialogue --- Overweight baggage(2)行李超重
How to deal with the excess baggage.
民航地勤英语 u4
Unit 4
Lead in -- Look at the pictures blow to answer the questions:
1. What items you usually need to show to the clerk when you are going through the security check?
Look at these items below. Point out which ones are prohibited items in cabin baggage only and which ones are even prohibited in checked-in luggage generally?
Dialogue --- Checking the Pass (1) 通
C: Good morning, sir. Please show me your ticket, boarding card and passport. P: Here you are. C: What is your destination? P: I’m going to Hong Kong. C: OK. You can pass the gate with your luggage, please. P: Thanks a lot. Bye. C: Bye. Wish you a pleasant journey.
“Please put your carry-on baggage on this belt and go through this door. Thank you for your cooperation.”
Dialogue --- Managing the crowds (1)
Lead in -- Look at the pictures blow to answer the questions:
1. What items you usually need to show to the clerk when you are going through the security check?
Look at these items below. Point out which ones are prohibited items in cabin baggage only and which ones are even prohibited in checked-in luggage generally?
Dialogue --- Checking the Pass (1) 通
C: Good morning, sir. Please show me your ticket, boarding card and passport. P: Here you are. C: What is your destination? P: I’m going to Hong Kong. C: OK. You can pass the gate with your luggage, please. P: Thanks a lot. Bye. C: Bye. Wish you a pleasant journey.
“Please put your carry-on baggage on this belt and go through this door. Thank you for your cooperation.”
Dialogue --- Managing the crowds (1)
民航地勤英语第一册课件-unit
航空器词汇
描述不同类型航空器的专用词汇，如客机、货机、直 升机等。
服务人员岗位词汇
涉及机场地勤人员的职位名称和职责描述，如机务、 安检、调度员等。
Common Phrases for Civil Aviation Ground
Handling
机场交通
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描述飞机、车辆在机场的移动和交通规则的常用 短语。
Beverage Service
In addition to meals, beverages are also essential for passenger comfort. The catering staff stocks the beverage cart with a variety of soft drinks, juices, and hot beverages such as coffee and tea. They also provide alcohol to passengers who are of legal drinking age.
Audio and Visual
Equipment
In addition to the in-flight entertainment options, the flight attendants also ensure that the audio and visual equipment on board is functioning properly. This includes the seatback entertainment systems, headphones, and any other audio or visual equipment provided by the airline.
描述不同类型航空器的专用词汇，如客机、货机、直 升机等。
服务人员岗位词汇
涉及机场地勤人员的职位名称和职责描述，如机务、 安检、调度员等。
Common Phrases for Civil Aviation Ground
Handling
机场交通
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描述飞机、车辆在机场的移动和交通规则的常用 短语。
Beverage Service
In addition to meals, beverages are also essential for passenger comfort. The catering staff stocks the beverage cart with a variety of soft drinks, juices, and hot beverages such as coffee and tea. They also provide alcohol to passengers who are of legal drinking age.
Audio and Visual
Equipment
In addition to the in-flight entertainment options, the flight attendants also ensure that the audio and visual equipment on board is functioning properly. This includes the seatback entertainment systems, headphones, and any other audio or visual equipment provided by the airline.
民航客舱服务英语综合教程PPT unit 2 Preflight Check
□1.Go to the assigned stations.
□2.Help the passengers put their baggage in the overhead lockers.
□3.Check the emergency equipment at their crew stations, in
lavatories, in overhead bins, in cupboards and under seats. □4.Change seats for passengers. □5.Check the uniform is smart.
□6.Write any discrepancies on the emergency equipment
checklist.
□7.Make sure food and duty-free items are on board. □8.Count passenger meals and crew meals. □9.Check waste bins, galley lockers, trolleys and toilets. □10.Report any suspicious items to the senior crew member.
Also check on the interphone and make sure it is functioning properly.
CA: All right.
民航客舱服务英语综合教程
Section 2 Conversations
Dialogue 2 Checking Demonstrator Life Jackets and Oxygen Masks Useful Expressions
□2.Help the passengers put their baggage in the overhead lockers.
□3.Check the emergency equipment at their crew stations, in
lavatories, in overhead bins, in cupboards and under seats. □4.Change seats for passengers. □5.Check the uniform is smart.
□6.Write any discrepancies on the emergency equipment
checklist.
□7.Make sure food and duty-free items are on board. □8.Count passenger meals and crew meals. □9.Check waste bins, galley lockers, trolleys and toilets. □10.Report any suspicious items to the senior crew member.
Also check on the interphone and make sure it is functioning properly.
CA: All right.
民航客舱服务英语综合教程
Section 2 Conversations
Dialogue 2 Checking Demonstrator Life Jackets and Oxygen Masks Useful Expressions
民航地勤英语第一册课件unit1 (5)
Here is a badge for an unaccompanied child. He will soon be escorted to the cabin crew. our ground staff at the airport will be informed of his arrival beforehand and will be ready to meet him.
Unit 6 Service for special passengers
Discussion: What are the special requests and needs that passengers have? As a clerk, how do you assist your passengers to solve their difficulties?
Read the above dialogue carefully and discuss the following question with a partner. Then make up short dialogues by reference to the language expressions in the boxes.
Information Bank – Unaccompanied minor requested for carriage-handling advice
无成人陪伴儿童乘机申请书 UNACCOMPANIED MINOR REQUESTED FOR CARRIAGE-HANDLING ADVICE 日期(DATE): 至(To) 售票服务处(OFFICE CEA) 儿童姓名(NAME OF MINOR): 年龄(AGE):___________________ （包括儿童乳名－INCLUDING NICKNAME） 性别(SEX):___________________ 航程(ROUTING) 航班号 FLT NO 日期 DATE 自 FROM 至 TO
Unit 6 Service for special passengers
Discussion: What are the special requests and needs that passengers have? As a clerk, how do you assist your passengers to solve their difficulties?
Read the above dialogue carefully and discuss the following question with a partner. Then make up short dialogues by reference to the language expressions in the boxes.
Information Bank – Unaccompanied minor requested for carriage-handling advice
无成人陪伴儿童乘机申请书 UNACCOMPANIED MINOR REQUESTED FOR CARRIAGE-HANDLING ADVICE 日期(DATE): 至(To) 售票服务处(OFFICE CEA) 儿童姓名(NAME OF MINOR): 年龄(AGE):___________________ （包括儿童乳名－INCLUDING NICKNAME） 性别(SEX):___________________ 航程(ROUTING) 航班号 FLT NO 日期 DATE 自 FROM 至 TO
《民航实用英语》课件02Passenger Reception
Quiz Directions：Please fill in the blanks with the appropriate words. 1． Can I take a look at your ________ pass, Sir? 2． There are a lot of people, who stand in a ________ please. 3． I prefer a ________ seat when taking an airplane, because I can enjoy the beautiful views outside. 4． The red seats in a bus are for ________ and the senior.
Dialogues Dialogue A (CC=Cabin Crew, P=Passenger) CC： Good morning, Miss. Welcome aboard! P： Good morning. Where can I find my seat? CC： Could you show me your boarding pass, Miss? P： OK. Here you are. CC： It’s 14F. That will be a window seat. This way, please. P： Thank you.
Dialogue B CC： Good afternoon, Sir. May I see your boarding pass, please? P： Here you are. CC： Sorry, Sir. This is your passport. P： Oh, really? Is there any difference? CC： Yes. As a matter of fact, you can’t board the plane if you don’t have the boarding pass. P： Oh, my god. I must have left it in the waiting lounge.
民航地勤英语件unitPPT课件
aisle seat
靠过道的座位
window seat 靠窗口的座位
baggage check 李牌
conveyor belt 传送带
第6页/共3g dialogue and practice with your partner
Keys
1. may I have your ticket and passport, please
2, P: a heavy smoker / prefer a window seat in a smoking area C: smoking is not allowed
3, P: prefer a seat in the forward cabin away from the engine C: that particular seat is not available / assign an aisle seat in the rear of the cabin
3, P: four of us traveling together / request party seats away from the engine C: two are together / two are separated but close to each other
第12页/共33页
第2页/共33页
Suppose you are a clerk at the check-in counter of Beijing Capital International Airport and giving passengers some information about check-in. Here are some useful sentences.
民航英语Unit2PPT课件
• /p/ pea pie top cap • /b/ bee by black • /t/ let feet team • /d/ led sad feed • /k/ lack take class • /g/ big glass good • /f/ face fast leaf • /v/ very five never
_______ ________, _______,where she is _______ to and the ______ of the person who is going to______ him up ___ the _______. • P: Sure. • S: ______ your _______. • P: Thank you.
2021/7/23
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• S: Good morning,sir. _____ i have your ticket and passport, please?
• P: I'm ________ in for my daughter today. • S: How old is your daughter? • P: She is ten years od. • S: Ok. You will have to _____ in a form with detail,
2021/7/23
• 办理登机手续 • 柜台 • 在机场 • 机票 • 护照 • 填表格 • 详情，细节 • 联系电话 • 地址 • （开车）接人
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• at the airport • counter • passport • ticket • contact number • pick up • fill in a form • detail • address • check-in
_______ ________, _______,where she is _______ to and the ______ of the person who is going to______ him up ___ the _______. • P: Sure. • S: ______ your _______. • P: Thank you.
2021/7/23
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• S: Good morning,sir. _____ i have your ticket and passport, please?
• P: I'm ________ in for my daughter today. • S: How old is your daughter? • P: She is ten years od. • S: Ok. You will have to _____ in a form with detail,
2021/7/23
• 办理登机手续 • 柜台 • 在机场 • 机票 • 护照 • 填表格 • 详情，细节 • 联系电话 • 地址 • （开车）接人
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• at the airport • counter • passport • ticket • contact number • pick up • fill in a form • detail • address • check-in
《民航地勤英语》(李瑛)017-8教案 project2-task3
能力目标
Ask passengers for basic information andcheckedbaggageservice.
Learn to be professional when replying to passengers’ inquiries.
素质目标
Developproblem-solving qualitywhendealing withchecked baggage.
receipt/rɪˈsiːt/n.收据；发票
2. Listening Practice
You should better pay for the excess baggage fee at the excess baggage desk over there.
Relevant sentence patterns for solving problems encountered inchecked baggage service
四、教学资源与教学方法
教学资源
The Teacher’s Reference Book
教学方法
situation teaching、methodtask-based approach、discussionmethod
Let everyonelist 5 handy baggage tips for passengers to help them have a smooth trip.
第一步：介绍背景知识，创设语言环境
1.通过翻译练习的方式，让学生了解行李的相关规定
2.小组讨论，为乘客提供一些关于行李的小建议，使学生进一步掌握有关行李的各种信息及其英文表达
10min
Step3.Dialogue
Ask passengers for basic information andcheckedbaggageservice.
Learn to be professional when replying to passengers’ inquiries.
素质目标
Developproblem-solving qualitywhendealing withchecked baggage.
receipt/rɪˈsiːt/n.收据；发票
2. Listening Practice
You should better pay for the excess baggage fee at the excess baggage desk over there.
Relevant sentence patterns for solving problems encountered inchecked baggage service
四、教学资源与教学方法
教学资源
The Teacher’s Reference Book
教学方法
situation teaching、methodtask-based approach、discussionmethod
Let everyonelist 5 handy baggage tips for passengers to help them have a smooth trip.
第一步：介绍背景知识，创设语言环境
1.通过翻译练习的方式，让学生了解行李的相关规定
2.小组讨论，为乘客提供一些关于行李的小建议，使学生进一步掌握有关行李的各种信息及其英文表达
10min
Step3.Dialogue
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For international flights, … arrive at the airport …before the scheduled flight of departure and check-in.
The airline will stop checkin … before the scheduled flight of departure.
13. Verifying the passengers passport and visa if traveling internationally
14. Instructing each passenger to proceed to the appropriate concourse and gate for flight departure
2. Notifying the meal supplement 4. Showing Flight Information Boards
3. Notifying the chief steward of the passengers’ amount and information about any important and special ones
Now answer the questions
1. What are valid travel documents?
2. What’s the limitation for the check-in baggage?
3. What are the provisions for liquid items in carry-on baggage?
第七章 经济法主体的一般原理
第一节 经济法主体概述 第二节 经济管理主体 第三节 市 场 主 体 第四节 社会中间层主体
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第一节 经济法主体概述
一、 经济法主体的概念和特征 二、 经济法主体的体系 三、 经济法主体的资格
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一、 经济法主体的概念和特征
• 经济法主体，亦称经济法律关系主体，是指在国 家协调本国经济运行过程中，依据经济法享有权 利(权力)和承担义务的组织体和个人。
For domestic flights, …arrive at the airport … before the scheduled flight of departure and check-in.
…with the ticket and personal effective statements
5. Issuing boarding pass
6. Weighing each checked bag
7. Handing in tickets and the preparactive form of the departure flight to the conservator
8. Checking the amount of tickets and boarding pesses
English for Civil Aviation Ground Service
Unit 2 Check-in Service
Look at the following Check-in Procedures. Can you put them in the right order?
1. Filling up the information form of passengers’ amount and baggage
9. Checking airline tickets and valid ID cards
10. Assisting to look for the unboarded passenagers
11. Attaching a baggage sticker to each checked bag
12. Checking the amount and acceping the backup passengers
• 依据我国现行立法的规定，经济法主体资格的 取得方式主要有：
1. 根据法律、法规的规定或者根据有关国家机关的决 定、命令和特别授权而取得。
2. 经审批（特许）和登记注册而取得。 3. 经登记注册而取得。 4. 经法律、法规认可而取得。 5. 经章程、合同认可而取得。
Checking in online saves you time at the airport, and enables you to print your boarding passes from the comfort of your home or office.
The luggage allowance and requirements at Beijing Capital International Airport are...
• 关于经济法主体体– （二） “政府—社会中间层—市场”框架
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三、 经济法主体的资格
• 经济法主体资格，又称经济法人格，即一定社 会实体依法能够成为经济法主体的法律资格。
• 对不同的社会实体或经济法主体而言，取得经 济法主体资格的方式不尽相同。
Suppose you are a clerk at the check-in counter of Beijing Capital International Airport and giving passengers some information about check-in. Here are some useful sentences.
• 经济法主体较之民法、行政法的主体，具有如下 特征：
第一，主体外延的广泛性。 第二，主体资格的重叠性。 第三，主体形态的多样性。 第四，主体能力的差异性。
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二、 经济法主体的体系
• 经济法主体的体系，依存和受制于所在的 经济体制，以经济法主体的分类为基础， 表明各种经济法主体之间的组合关系，综 合展示各种经济法主体的法律地位。