2017 中职 正式赛卷 职业英语技能 其他类专业组 - 在线测评 - 试卷
2017 中职 正式赛卷 职业英语技能 服务类-职场应用题目5
题目5For Contestant A Only选手A：某公司想要更换签约的快递公司（courier company），以得到更好的服务。
假设你是该公司的办公室主任，手上有对快递公司各方面的要求。
你的队友是办公室职员，手上有三家快递公司的资料。
请与你的队友沟通，选择一家你们认为最能符合要求的快递公司。
在比赛第一阶段，你需在30分钟内完成以下任务：1. 阅读公司对快递公司的各方面要求，填写任务单中的Section 1；2. 向队友询问三家快递公司的相关信息，填写任务单中的Section 2；3. 与队友讨论，选出一家你们认为最能符合公司要求的快递公司，完成任务单中的Section 3；（备注：任务单仅由选手A填写，供其在赛场陈述时参考。
）4. 准备第二阶段的汇报内容。
在比赛第二阶段，你需在3分钟内向裁判汇报任务完成情况，内容需涵盖以下要点：1)What is your group’s task?2)Which courier company have you chosen for the company?3)Why have you chosen this courier company? (Please give detailed reasons why youhave chosen this courier company and haven’t chosen the other two.)题目5For Contestant A OnlyPlease read the requirements for a new courier company.Dear Miss Hamilton,Based on our growing business and work efficiency, the current courier company has not been very reliable. So I would like you to find a new one. The new courier company should meet the following requirements:•Good national coverage, local offices in all major cities and be able to transport any package across the country within two days•Cost of delivery should be lower than 20 yuan per package since most of our packages are small•Available App to track the packages and for our employees to download and use •High customer satisfaction. You can look online at reviews, or speak to anyone you know who has used them already.Our last experience was so bad that I don’t want it to happen again. Can you look into different options and get back to me with your choice?Sincerely,Maria本试题所有权归中职组“职业英语技能”赛项执委会（服务类专业组）所有，盗版必究。
2017 高职 英语口语 赛题(赛项赛卷)
2017年全国职业院校技能大赛（高职组）英语口语赛项技能点技能要求：
参赛选手能正确理解日常和涉外业务活动中常用的英语语料，并能用英语在日常和涉外业务活动中进行较高层次的交流。
交际范围：
日常交际：
介绍、问候、感谢、致歉、道别、指路、天气、学习、爱好、饮食、健康等。
涉外业务交际：
迎送、安排日程与活动、安排食宿、宴请与迎送会、陪同购物、游览、就诊等一般涉外活动，面试、公司/工厂介绍（历史、现状）、产品介绍（类型、性能、规格、市场等）、业务洽谈（合作意向、投资意向、签订合同、人员培训、专家待遇、议价、折扣、佣金、订购、付款方式、订货日期、保险等）及主持业务交流会议等一般涉外业务。
职业英语 其他类 在线测评试卷 2017中职-拟设赛题
2017年全国职业院校技能大赛中职组职业英语技能赛项 其他类专业组在线测评环节样题考试时间：60 分钟（共7页）Part I Listening 听力 （20%）Section A (10%)In this section, you will hear ten short dialogues and questions. There are three pictures marked A, B, and C for each question. Choose the one that best matches the question. Each dialogue and question will be read just once and you will have 15 seconds for each question.（在本节中，你将听到10个短对话和相应的问题，每道题配有A 、B 、C 三幅图片，选出与题目内容相符合的一幅图片。
每个对话和问题读一遍，每题有15秒钟的作答时间。
）（ ） 1. How will the man pay?A.B.C.（ ） 2. What does the man order for the main course?A.B.C.（ ） 3. What has been the woman’s job?A. B. C.（ ）4. Where might the conversation take place?A. B. C.（ ）5. What kind of dressing does the man want on his salad?A. B. C.（ ）6. What does the woman recommend?A.B. C.（ ）7. What is Mr. Brown doing now?A. B. C.（ ） 8. What doesn’t work?A. B. C.（ ） 9. Where did the woman go in Los Angeles (洛杉矶)?A. B. C.（ ）10. Where is Peter?A. B. C.Section B (5%)In this section, you will hear a dialogue. After the dialogue, five questions will be asked. There are three choices marked A, B, and C for each question. Choose the one that best answers the question. The dialogue and questions will be read just once and you will have 15 seconds for each question.（在本节中，你将听到1段对话和5个相应的问题，每道题配有A 、B 、C 三个选项，选出与题目内容相符合的一个答案。
职业英语 服务类 在线测评试卷 2017中职-拟设赛题
2017年全国职业院校技能大赛中职组“职业英语技能”赛项在线测评环节样题本次考试包括听力和阅读两部分，共55道题目。
请在1小时之内完成。
听力测试现在开始。
Part I Listening 听力（40%）Task 1Directions: In this section, you will hear 10 short sentences and questions. There are three pictures marked A, B and C for each question. Choose the picture that best matches the question. Each sentence and question will be read out twice. You will have 10 seconds for each question.（在本节中，你将听到10个句子和相应的问题，每道题配有A、B、C三幅图片，请选择与题目内容相符合的一幅图片。
每道题读两遍。
每题你将有10秒钟的作答时间。
）1.A B C2.A B C3.A B C4.A B C5.A B C6.A B C7.A B C8.A B C9.A B C10.A B CScripts:1.W: If I were you, I’d ride a bike to work. Driving in rush hour is terrible.M: How does the woman prefer to go to work?2.W: Mary, hurry up! Mum says she will be back at 10: 30, and we have 20 minutes left!M: What is the time now?3.W: Airports are sad places. But we will keep in touch and I will fly over to see you at Christmas.M: Where are they?4.W: Susan has a sweet voice and she dreams to stand on the stage and sing songs in front of a large audience.M: What job does Susan want to do?5.W: Be sure to take an umbrella with you this afternoon.M: What will the weather be like this afternoon?6.W: Tom looks so confident. I believe he is quite used to making speeches.M: What is Tom doing?7.M: Hi, Jane, you don’t have to make a call on the pay phone. You can use my mobile phone. W: What does the man offer?8.M: Wonderful day, isn’t it? Want to join me for a swim?W: What will they do?9.W: Mm, that’s good. I’d like to pay by credi t card.M: Which means of payment does the woman choose?10.M: I need proof of citizenship to apply for a passport.W: What is the man applying for?Task 2Directions: In this section, you will hear a dialogue. Match the information according to what you hear and fill in the brackets with the letters. Notice there are two extra pieces of information you do not need. The dialogue will be read out twice. You will have one minute to complete the task. There is one example.（在本节中，你将听到一段较长的对话。
2017 中职 正式赛卷 职业英语技能 服务类-职场应用题目3
题目3For Contestant A Only选手A：某公司想要为员工提供健身房（health club）福利，以强健其体魄。
假设你是该公司的总经理助理，手上有对健身房各个方面的要求。
你的队友是办公室负责人，手上有三家健身房的资料。
请与你的队友沟通，选择一家你们认为最符合要求的健身房。
在比赛第一阶段，你需在30分钟内完成以下任务：1. 阅读公司对健身房的各方面要求，填写任务单中的Section 1；2. 向队友询问三家健身房的相关信息，填写任务单中的Section 2；3. 与队友讨论，选出一家你们认为最能符合公司要求的健身房，完成任务单中的Section 3；（备注：任务单仅由选手A填写，供其在赛场陈述时参考。
）4. 准备第二阶段的汇报内容。
在比赛第二阶段，你需在3分钟内向裁判汇报任务完成情况，内容需涵盖以下要点：1)What is your group’s task?2)Which health club have you chosen for the company?3)Why have you chosen this health club? (Please give detailed reasons why you havechosen this health club and haven’t chosen the other two.)题目3For Contestant A OnlyPlease read the requirements for a health club for staff use.Dear Mr. Lucas,To support our staff, I would now like to offer health club membership to all employees. Obviously, we do not have space to build a gym in our offices so can you find a suitable health club in the local area? The health club should meet the following requirements:•Be located near our offices• A wide range of facilities including a gym, a swimming pool and classes such as yoga •Open 24 hours a day•Have a social programme and a bar or a restaurant•Less than 350 yuan per month per personPlease look into the available options and get back to me as soon as possible.Sincerely,Sally题目3For Contestant A OnlyWorksheetSection 1 Read the requirements for a staff health club and complete the following form.Details RequirementsLocation It should be close to _______.Facilities The health club should have ______, _______ and _______. Opening hours It should be open _______.Social programme Have a social programme and a _________ or a ________.Cost Less than ________ per month per person.Section 2 Communicate with Contestant B and complete the following form.Details Information about each health clubLocation Health club A: ________________________________ Health club B: ________________________________ Health club C: ________________________________Facilities Health club A: ________________________________ Health club B: ________________________________ Health club C: ________________________________Opening hours Health club A: ________________________________ Health club B: ________________________________ Health club C: ________________________________Social programme Health club A: ________________________________ Health club B: ________________________________ Health club C: ________________________________Cost Health club A: ________________________________ Health club B: ________________________________ Health club C: ________________________________Section 3 Discuss the question with Contestant B and make a decision. Which health club do you choose for the company?□Health club A □Health club B □Health club C题目3For Contestant B Only选手B: 某公司想要为员工提供健身房（health club）福利，以强健其体魄。
2017年英语A试题
第1 页 共6页 第2 页 共6页2017年河南省中等职业学校公共基础课水平测试英语测试试卷A（满分：100分;时间：90分钟)( ) 1. 家庭；家属A. houseB. homeC. familyD. member ( ) 2. 跟随；跟得上A ．followB ．fallC ．fellD ．following ( ) 3. 麻烦，困难A ．troubleB ．doubleC ．worryD ．difficult( ) 4. 忙碌的A. buyB. businessC. busyD. bus ( ) 5. 著名的A. popularB. popC. famousD. favorite ( ) 6. 冬季A. springB. summerC. winterD. autumn ( ) 7. 电脑A. computerB. computeC. brainD. company ( ) 8. 比赛A. watchB. matchC. catchD. teach( ) 9. 天气，气候 A ．wearB ．whetherC ．weatherD ．whenever( ) 10. 吵架，争吵A ．quarrelB ．quarterC ．apologizeD ．apology( ) 11. 微笑 A. smile B. laughC. cryD. shout( ) 12. 节日A ．frightB ．fashionC ．forestD ．festival( ) 13. 产品 A. produceB. productC. processD. progress( ) 14. 鲜艳的，多彩的A. colorfulB. wonderfulC. beautifulD. careful( ) 15. 梦想A. screenB. creamC. dreamD. stream ( ) 16. Early to bed and early to _____（起床）makes a man healthy.A. get upB. get toC. go upD. getting up( ) 17. He _____ a boy and I _____ a girl.A. is, areB. is, amC. am, areD. are, is ( ) 18. There _____ a river in the village.A. isB. areC. haveD. has( ) 19. I have two sisters and _____ are teachers. A. allB. bothC. othersD. either( ) 20. My pen is black. This is not _____.A. meB. myC. mineD. myself ( ) 21. The song is popular _____ the young. A. atB. inC. toD. with( ) 22. Mike practices _____ English every day. A. speakB. speakingC. spokeD. to speak( ) 23. Eating fast food is bad for our healthA. much tooB. too muchC. too manyD. many( ) 24.Will you please _____ basketball with me? A. play B. playingC. to playD. played( ) 25. _____, she is very kind and helpful.A. FactB. In factC. FactlyD. In factly( ) 26. Everyone here is kind and to me.A .friend B. friendly C. a friend D. help一、单项选择（每小题1分，共50分） 每小题选项中只有一个答案是正确的，请将正确答案的序号填入括号内。
职业英语 服务类 职场应用试卷 2017中职-拟设赛题
本试题所有权归中职组“职业英语技能”赛项执委会（服务类专业组）所有，盗版必究。
For Contestant A Only选手A: 假设你是某公司行政经理。
公司要举办年终晚会，你手上有老板发来的活动要求。
你的队友是你的部门同事，手上有三个可供挑选的活动方案。
请与队友沟通，选出一个符合要求的最佳活动方案。
在比赛第一阶段，你需在30分钟内完成：1. 阅读老板提出的活动要求，填写任务单中的Section 1；2. 向队友询问三个活动方案的信息，填写任务单中的Section 2；3. 与队友讨论，选出一个你们认为最佳的活动方案，完成任务单中的Section 3；4. 准备第二阶段的汇报内容。
备注：任务单限选手A 填写，供其在赛场陈述时参考用，不作为评分内容。
在比赛第二阶段，你需在3分钟内向裁判汇报任务完成情况，内容需涵盖以下要点：1) What is your group’s task?2) Which plan have you chosen for the party?3) Why have you chosen this plan? (Please give detailed reasons why you have chosen this plan instead of the other two.)本试题所有权归中职组“职业英语技能”赛项执委会（服务类专业组）所有，盗版必究。
For Contestant A OnlyPlease read the email from the boss. It is about her requirements for the plan.Dear Chris,As the end of the year is approaching, our company is going to hold an annual party on the evening of Dec. 31st. Will you please prepare the party?Since the average age of the 40 employees in our company is 26, the party should be interesting and attractive to young people. In addition, it should be held in some place with convenient transportation. We also look forward to some after-party activities, if possible. We are going to have the party after dinner, and the total budget for the party and dinner is no more than 25,000 yuan.Thanks! Don ’t hesitate to contact me if you have any questions.Yours,Cindy本试题所有权归中职组“职业英语技能”赛项执委会（服务类专业组）所有，盗版必究。
2017年贵州省中职单报高职升学考试英语综合练习题(一)
机密★启用前余庆县中等职业学校2017届中职单报高职统一考试英语综合测试试卷（一）本试卷分第I卷（选择题）和第II卷（非选择题）两部分。
考生作答时，将答案答在答题卡上，在本试卷上答题无效。
考试结束后，将本试卷和答题卡一并交回。
注意事项：1、答题前，考生务必将自己的姓名、准考证号填写在答题卡上，认真核对条形码上的姓名、准考证号，并将条形码粘贴在答题卡的指定位置上。
2、选择题答案使用2B铅笔填涂，如需改动，用橡皮擦干净后，再选涂其它答案标号；非选择题答案使用0.5毫米的黑色中性（签字）笔或碳素笔书写，字体工整、笔迹清楚。
3、请按照题号在各题的答题区域（黑色线框）内作答，超出答题区域书写的答案无效。
4、保持卡面清洁，不折叠、不破损。
不准使用涂改液、涂改胶带。
第I卷（选择题）I. 单项填空（本题10小题，每小题1分，共10分）从A，B，C，D四个选项中找出划线部分读音与其它三个不同的选项，并在答题卡上将该项涂黑。
1. A. plan B. practice C. any D. exam2. A. group B. trouble C. southern D. young3. A. letter B. chess C. guest D. item4. A. use B. huge C. ruler D. pupil5. A. holiday B. possible C. terrible D. kind6. A. note B. shop C. cold D. post7. A. ready B. idea C. heavy D. weather8. A. picture B. century C. nature D. patient9. A. longer B. stronger C. singer D. younger10. A. station B. attention C. operation D. suggestionII. 选择填空（本题20小题，每小题1分，共20分）从A，B，C，D四个选项中选出最佳答案，并在答题卡上将该项涂黑。
2017 中职 正式赛卷 职业英语技能 服务类-职场应用题目4
本试题所有权归中职组“职业英语技能”赛项执委会（服务类专业组）所有，盗版必究。
题目4For Contestant A Only选手A ：某公司要招聘一名实习生（intern ），工作时间为今年夏天。
假设你是该公司人力资源部负责招聘的经理，手上有对新实习生各个方面的要求。
你的队友是人力资源部员工，手上有三名候选实习生的资料。
请与你的队友沟通，选择一名你们认为最符合公司要求的实习生。
在比赛第一阶段，你需在30分钟内完成以下任务：1. 阅读公司对实习生的各方面要求，填写任务单中的Section 1；2. 向队友询问三名候选人的相关信息，填写任务单中的Section 2；3. 与队友讨论，选出一名你们认为最符合公司要求的实习生，完成任务单中的Section 3；（备注：任务单仅由选手A 填写，供其在赛场陈述时参考。
）4. 准备第二阶段的汇报内容。
在比赛第二阶段，你需在3分钟内向裁判汇报任务完成情况，内容需涵盖以下要点：1) What is your group’s task?2) Which candidate have you chosen for the company?3) Why have you chosen this candidate? (Please give detailed reasons why you havechosen this candidate and haven’t chosen the other two.)本试题所有权归中职组“职业英语技能”赛项执委会（服务类专业组）所有，盗版必究。
题目4For Contestant A OnlyPlease read the requirements for a new intern.Dear Mrs. Richmond,We have a position available this summer for a college student to gain work experience in our department. We often have lots of good letters and applications sent in that we keep on file. I would like you to look through these and choose a suitable candidate. Our requirements for the new intern are as follows:•An average academic results above 70% •Some experience of working with others •English at least at intermediate level and ideally one other language at a basic level •Be available for a minimum of 2 months this summer and longer if possible • Want to work in finance in the futurePlease look through the letters and come back to me with your choice.Sincerely,Harley本试题所有权归中职组“职业英语技能”赛项执委会（服务类专业组）所有，盗版必究。
2017 中职 正式赛卷 职业英语技能 服务类-情境交流题目
2017年全国职业院校技能大赛中职组“职业英语技能”赛项在线测评真题卷（服务类专业组）Part I Listening 听力（40%）Task 1Directions: In this section, you will hear 10 short sentences and questions. There are three pictures marked A, B and C for each question. Choose the picture that best matches the question. Each sentence and question will be read out twice. You will have 10 seconds for each question. （在本节中，你将听到10个句子和相应的问题，每道题配有A、B、C三幅图片，请选择与题目内容相符合的一幅图片。
每道题读两遍。
每题你将有10秒钟的作答时间。
）1．A B C2．A B C3．A B C4．A B C5． A B C6.A B C7.A B C8.A B C9.A B C10.A B CTask 2 Listen and Match.Directions: In this section, you will hear a dialogue or a passage. Match the information according to what you hear and fill in the blanks with the letters. Notice there are two extra pieces of information you do not need. The dialogue or passage will be read twice. You will have one minute to complete the task. There is one example.（在本节中，你将听到一段较长的对话或短文。
2017 技能大赛 高职 正式赛卷 外贸商务沟通能力模块赛题
2017年全国职业院校技能大赛高职组“互联网+国际贸易综合技能”赛项赛题外贸商务沟通能力模块竞赛赛题1.He needs a new car.2.They have only one car.3.I want to find a new job.4.May I take some samples?5.Hot is the opposite of cold.6.Jogging is a form of exercise.7.This is my rock-bottom price.8.She asked him to stop talking.9.We live on a very busy street.10.China is north of the equator.11.They don't have much money.12.Please cover the goods W.P.A.13.No one was injured in the fire.14.If you water plants, they grow.15.What she did was really awful.16.If it's sunny, fruit trees do well.17.Heating water causes it to boil.18.We have 10 branch companies.19.The factory was set up in 1990.20.We'll go to Moscow next week.21.Germany is in northern Europe.22.This is my home phone number.23.He’s an excellent public speaker.24.Our company is based in Beijing.25.He hasn’t read the new bulletin.26.Weight is measured with a scale.27.Saturn revolves around the Sun.28.Knives are used for cutting food.29.John went skiing with his family.30.A clock is used to measure time.31.There’s a bank on the next block.32.Here’s a list of our requirements.33.They aren't very good managers.34.His opinion changes every week.35.This circle has a 3-inch diameter.36.Unemployment is a serious issue.37.She wants to meet someone nice.38.She hurt her back in the car crash.39.The shipment can be made in July.40.Here is a catalogue and a price list.41.Please show me your identification.42.Jazz is an example of popular music.43.We are not certain how they got in.44.We live in a small town in California.45.Has she watched the new TV show?46.We can find that information online.47.You can pay with cash or credit card.48.Cartons are light and easy to handle.49.You can pay with cash or credit card.50.As you know, the market is declining.51.His wife asked him to buy some milk.52.A square has an area and a perimeter.53.That city has a major crime problem.54.They live on the west side of the city.55.They're going to purchase new desks.56.He won’t be back until next Thursday.57.Can you reduce the price by 5 dollars?58.The easiest way to get there is by taxi.59.You can use a ruler to measure length.60.She thinks that she might lose her job.61.Our office stays open all day and night.62.We’ll prepare the contract in duplicate.63.I’d rather you quote us your CIF prices.64.It doesn't take long to get there by bus.65.He can speak both French and Spanish.66.He didn't save enough money last year.67.What you need is a good pair of shoes.68.They want to buy some land for a farm.69.Hip-hop is a very popular kind of music.70.We usually ship goods by regular liners.71.His wife was ill, so he didn't go to work.72.He forgot to add sales tax to the invoice.73.Bad driving can lead to traffic accidents.74.You can’t get a refund without a receipt.75.A kilometer is approximately half a mile.76.The flight was cancelled after the storm.77.She works for a large department store.78.He's upset because he missed his flight.79.What are the dimensions of the carton?80.The goods must be shipped before June.81.They should have been hired last month.82.Insurance is to be covered by the buyers.83.She ate too much, so she didn’t feel well.84.Please give him access to your computer.85.It's hard to sleep when it's noisy outside.86.What’s the annual output of the factory?87.We can reinforce the cartons with straps.88.Our offer will remain valid for three days.89.We can arrange insurance on your behalf.90.They have a small pond on their property.91.This camera is guaranteed for three years.92.Here’s an enquiry sheet we’ve drawn up.93.Can you supply Article No. 45 from stock?94.That software is really reasonably priced.95.I always wear a raincoat when it's raining.96.People don’t always say what they mean.97.They didn't give me a copy of the invoice.98.People get their food from supermarkets.99.Buyer should cover insurance themselves. 100.We have fifteen retail outlets nationwide. 101.The closest ATM is just around the corner. 102.We can provide first class bank references. 103.The new restaurant is closed on Mondays. 104.Their new company is not doing well at all. 105.They can play several musical instruments.106.She's happy because she got a promotion. 107.We're employees in the same department. 108.Unless we leave soon, we’ll miss our flight. 109.Your son should apply for a driver's license. 110.No mammal can run faster than a cheetah. 111.We have not received your shipping advice. 112.You need a password to download that file. 113.Over 30 people were stopped by the police. 114.Nothing is more valuable than good health. 115.They don’t know why he changed his mind. 116.This price leaves us with a very small profit. 117.You won’t be able to get in without a ticket. 118.We need to increase the use of automation. 119.You should call me in case of an emergency. 120.Our laptop was stolen while we were eating. 121.They're happy because their son got the job. 122.Our company handles household appliances. 123.We’ll make you an offer in the next few days. 124.The ATM is around the corner from the bank. 125.The thick fog made it difficult to see the road. 126.There are five conference rooms in our office. 127.Their proposal is due by the end of next week.128.It's not convenient to walk to that restaurant. 129.She's always happy because she loves her job. 130.When is the earliest shipment we can expect? 131.Our price is in line with the prevailing market. 132.The ticket agent will need to see his passport. 133.The final report won't be available until Friday. 134.They don't have permission to use that printer. 135.The conference doesn't begin until October 22. 136.We're going to play tennis together tomorrow. 137.We're leasing the equipment month by month. 138.The distance to Beijing is about 200 kilometers. 139.The train station is located behind the hospital. 140.Our annual production capacity is 500,000 tons. 141.The store is open every day except Wednesday. 142.You can't use that software without permission. 143.May I refer you to Article No. 3 of the contract? 144.He doesn’t know when he is supposed to arrive. 145.The project failed because of bad management. 146.I’m afraid I’m not able to answer your question. 147.Please do your best to ensure timely shipment. 148.We have a wide variety for you to choose from. 149.Try not to interrupt him or he might get angry.150.The quotations are effective for one week only. 151.The plant is located on the outskirts of the city. 152.This is our FOB quotation sheet for silk blouses. st year our net profit reached 10 million yuan. 154.This three-story building is mainly used for R&D. 155.I think the insurance clause should be modified. 156.Is your production capacity up to our demands? 157.Exercising regularly will keep you in good health. 158.She failed to remind him about the dinner party. 159.High blood pressure may result in a heart attack. 160. A lot of people play several musical instruments. 161.Our products sell well both at home and abroad. 162.We want to find out if Article No. 15 is available? 163.As for insurance, please cover us against leakage. 164.We’ll get this matter resolved as soon as possible. 165.To pay by L/C is a little bit complicated and costly. 166.In an emergency, you need to call an ambulance. 167.It’s difficult for us to advance shipment to August. 168.We have a steady supply for most of the products. 169.All the workers are well trained and highly skilled. 170.They asked us to make a remittance for US$1,200. 171.The packaging must meet international standards.172.She should have attended that meeting yesterday. 173.We could only accept a confirmed, irrevocable L/C. 174.The shipment will be postponed for about 10 days. 175.Insurance charges are included in the quotation. 176.Do you have any suggestions on payment terms? 177.They are both planning to stay at the same hotel. 178.She contacted emergency services by cell phone. 179.You don’t need an export license in this situation. 180.Livestock in this region includes cattle and sheep. 181.Burning coal is still a major cause of air pollution. 182.She didn't finish the project until the last minute. 183.I don't really see the benefit of the policy change. 184.Doctors use this test to diagnose certain diseases. 185.Climate change is a serious problem in the world. 186.The use of fossil fuels is one cause of air pollution. 187.Buying online is the cheapest way to buy supplies. 188.It’s too windy to play tennis, so let’s go to a movie. 189.The police don't understand what caused the fire. 190.I’ll make an exception and give you a 10% discount. 191.If he keeps making mistakes, we'll have to fire him. 192.The weather is awful, so they won't be going hiking. 193.This is our lowest price and I can’t drop any further.194.They should remain calm until they get instructions. 195.All the packages must be ready for window display. 196.The contractors are still working on the new office. 197.November is the selling season for this commodity. 198.There's a high school on the other side of the park. 199.We'll meet her in Chicago and fly with her to Paris. 200.They have almost an hour before they've got to go. 201.She doesn't want to spend so much money on rent. 202.To encourage future business, we accept your price. 203.Our equipment uses the most advanced technology. 204.Our corporation specializes in the export of textiles. 205.Water freezes when it is cooled to 0 degrees Celsius. 206.They have to go to the store now or it will be closed. 207.We can't figure out what she did with her computer. 208.He used his computer to get the needed information. 209.He has been in a wheel chair ever since his accident. 210.We’ll have the Sales Contract made out in two days. 211.The game will be cancelled because of bad weather. 212.August is when many French people go on vacation. 213.One way to find a job is to attend networking events. 214.I’m sorry to say we can’t close business at that price. 215.Article No.F5915 is the most popular item of its kind.216.Can you dispatch the goods by air instead of by sea? 217.We're both angry because of what our manager said. 218.Hiking in the mountains isn't safe during a bad storm. 219.We abandoned the proposal for opening a new office. 220.I'm worried that sales are going to be terrible in Asia. 221.She still doesn’t know why he never mailed the letter. 222.Once the contract is signed, it comes into legal effect. 223.Profits haven't decreased this year, but may next year. 224.The workers are working overtime to advance delivery. 225.Let’s go to the workshop and see the production line. 226.She wants to travel, but she has never been overseas. 227.Our products are available in various models and sizes. 228.I’m sure you will find good prospects for our products. 229.When the sun is shining brightly, you need sunglasses. 230.You should demand compensation for short shipment. 231.Socks are packed in cartons, each containing 50 dozen. 232.Insurance companies here do not underwrite this risk. 233.We will send the contract to your hotel for you to sign. 234.Other terms will be the same as our previous contract. 235.This risk is subject to an additional insurance premium. 236.She won't take the new job unless she gets a big raise. 237.If she keeps working that hard, she'll be the next CEO.238.The weather looked really bad, so we stayed at home. 239.Our payroll has been cut by half in the last 12 months. 240.Can you quote us your lowest price for Item No. 1120? 241.I’m afraid you must compensate us £3,500 for our loss. 242.I’m afraid there is not much room for further reductions. 243.We normally insure this item against All Risks and TPND. 244.We export our products mainly to the European market. 245.We usually don’t grant any discount for small quantities. 246.We should include an arbitration clause in the contract. 247.Opinion is split on whether we should expand overseas. 248.The performance consisted of a variety of musical acts. 249.When you arrive at the airport, take the train into town. 250.The software is used to keep track of a variety of issues. 251.If stock prices go down, it’s likely that he’ll lose money. 252.Please remember to turn off the lights when you leave. 253.One alternative to the use of fossil fuels is solar power. 254.She worked for Federal Motors for more than 15 years. 255.We're planning to have the meeting Monday afternoon. 256.Do you want to make any modifications to the contract? 257.Without proper training, new employees won't succeed. 258.Are there any direct steamers from Lagos to Cape Town? 259.Don't forget to add the new rent to our monthly budget.260.I’m calling about the shipment of your Order No. DX311. 261.The goods are packed one per box, 20 boxes to a carton. 262.They couldn't go to the beach because of the heavy rain. 263.This coat is available in three colors: red, white and black. 264.I can assure you that we have a sound financial standing. 265.She couldn't catch her flight because traffic was so heavy. 266.The goods we received last week are of very poor quality. 267.Our factory covers an area of about 5,000 square meters. 268.Please pay attention to the design of the inner packaging. 269.We’ll have to cancel the meeting unless they arrive soon. 270.Her clothes are too old, so she's buying some new ones. 271.He's not available at the moment, but he'll be right back. 272.She wouldn't be so wealthy if she hadn't worked so hard. 273.She got home late last night because her car broke down. 274.Sometimes he doesn’t get enough sleep, so he feels tired. 275.They are supposed to stop playing loud music after 10:00. 276.They need to finish the evaluation as quickly as they can. 277.Several different Chinese dishes were served at the buffet. 278.Weight is measured in kilograms, pounds, and other units. 279.I am afraid a 10% reduction is beyond what we can accept. 280.The factory has four workshops and a total of 600 workers. 281.Turn left on Oak Street and then go straight for two blocks.282.I don’t like to use an umbrella unless it’s raining very hard. 283.How about Los Angeles as an optional port of destination? 284.Men’s shirts are packed in wooden cases of 10 dozen each. 285.She wanted to use her cell phone, but its battery was dead. 286.In movies, people often fall quickly in love with each other. 287.He was tired because he didn’t get enough sleep last night. 288.The movie began at 8:30, so we decided to eat dinner first. 289.The additional insurance premium will be for your account. 290.All the prices are quoted on a CIF basis without commission. 291.Candles are packed 20 pieces to a box, 40 boxes to a carton. 292.I’m afraid an L/C is our usual practice with all the customers. 293.The CEO was supposed to start the meeting two hours ago. 294.We usually cover insurance for 10% above the invoice value. 295.Our products are superior in quality and reasonable in price. 296.The profit from selling the stocks was due to perfect timing. 297.The majority of companies here are involved in technology. 298.We can't drive to Springdale because the highway is closed. 299.The following examples show why that idea will never work. 300.The CEO has announced some new policies and procedures. 301.The bad economy has caused many people to lose their jobs. 302.Which of our product lines are you particularly interested in? 303.If your prices are favorable, we can place an order right away.304.Can we change the payment terms to D/P, or D/A at 30 days? 305.I’m sorry to say that we cannot advance the time of delivery. 306.We notified human resources immediately after the incident. 307.Do you think our suggestion of payment by T/T is acceptable? 308.Our company’s laptop computers have a market share of 30%. 309.Allow me to repeat the main points that we have agreed upon. 310.It’s difficult for us to book the shipping space on s/s “Victory”. 311.The budget meeting is between lunch and the board meeting. 312.We didn't visit Belgium after Paris because we ran out of time. 313. A few minutes ago, while I was in the shower, the phone rang. 314.Under ordinary circumstances, these rules cannot be waived. 315.The meeting was delayed, so we went out for lunch together. 316.My company's been trying to expand into Asia for a year now. 317.If he hadn’t lowered prices, he wouldn’t have so many clients. 318.To be on the safe side, we insist on payment by letter of credit. 319.For the most part, we have met the goals we set for ourselves. 320.She's afraid that we won't be able to find a hotel room in May. 321.They haven’t held a board meeting for more than two months. 322.We won’t go to that restaurant unless they accept credit cards. 323.I can't let you go in until I see your driver's license or passport. 324.They received £4,000 in compensation for the damaged goods. 325.All the cartons are lined with plastic sheets and are waterproof.326.Productivity has gone up, but sales have remained unchanged. 327.The new manager had to be fired because she was always late. 328.Try to finish that report on time or our team will look very bad. 329.I’d like to give you a quick demonstration of our latest products. 330.If he hadn’t lost control of his car, he wouldn’t have hit the tree. 331.Many people profited because of the recent rise in stock prices. 332.The fastest way to finish the research is to hire another person. 333.Bali is well known for its incredible beaches and friendly people. 334.She can't take a long vacation until she saves a lot more money. 335.The presentation is the 15th, the day after we arrive in London. 336.She wouldn't have to take the bus if she hadn't crashed her car. 337.It’s possible that she’ll come to the party, but it’s not very likely. 338.We usually insure against All Risks for 110% of the invoice value. 339.They didn't find any housing, so they'll need somewhere to stay. 340.He hasn’t done well, so there’s a good chance that he’ll be fired. 341.That doctor is really popular, so I need to make an appointment. 342.An L/C provides a bank guarantee not only to us, but also to you. 343.If he hadn’t written the book, he wouldn’t have become famous. 344.He didn’t stay until the end of the lecture because it was boring. 345.The students showed great enthusiasm for the new gymnasium. 346.More people are traveling this year because of falling gas prices. 347.Meetings don't always cover the points that they are planned to.348.The Earth is warming because there are more greenhouse gases. 349.The snowpack in California is growing because of the heavy rains. 350.Most scientists believe that climate change is caused by humans. 351.If we had exercised more, we wouldn't be in such terrible shape. 352.We’re in a position to supply the products on the attached sheet. 353. A number of our clients have praised us for our customer service. 354.We don’t know when they’ll arrive, because it depends on traffic. 355.Fruits are packed in tins of 250 milliliters each, 30 tins to a carton. 356.We would suggest you strengthen the carton with double straps. 357.If you agree to accept D/P, we could compromise on other terms. 358.New rules and regulations were introduced by the local authority. 359.To facilitate selling, you must make delivery not later than May 31. 360.Before we draft the contract, let’s examine the details once more. 361.I’m afraid I’ll have to cancel the deal unless you reduce your price. 362.Please reinforce the wooden cases with metal straps at both ends. 363.The cases are to be marked with our initials in a diamond as usual. 364.The company was unable to meet the new government standards. 365.The company was spending too much money, so it went bankrupt. 366.Over the years, many people have died due to war and epidemics. 367.If you need more information, you can go to the company website. 368.The flight was delayed and then cancelled because of bad weather. 369.They tried to change their flight dates, but there was a big penalty.370. A lot of customers have enquired about hand-made leather gloves. 371.I’m afraid that the monthly installments are not within our budget. 372.You know it would be very difficult for us to push sales at that price. 373.I’m very glad our negotiations have reached a successful conclusion. 374.You can enjoy free after sales service if the watch is under warranty. 375.The dancing started a few minutes after she arrived at the reception. 376.More applicants can only be accepted in exceptional circumstances. 377.According to economists, credit cards are a major cause of inflation. 378.Please let us have your lowest quotation on the basis of CFR London. 379.Could you make an exception to accept Document against Payment? 380.She’s busy right now, but she can meet with you later this afternoon. 381.It was sunny and warm, so we wanted to go to the beach and swim. 382.I hope this initial deal will result in further transactions between us. 383.She was busy at work, so she didn't get to the restaurant until 9:00. 384.To be honest, your price is 20% higher than those of other suppliers. 385.If the restaurant weren’t so popular, we wouldn’t need reservations. 386.Our company is one of the largest exporters of textiles in East China. ing that new software is the most efficient way to create a budget. 388.Their poor service record has resulted in many customer complaints. 389.They haven't taken a vacation because they're worried about money. 390.We’re a joint venture company with registered capital of $10,000,000. 391.Yesterday while the CEO was giving a presentation, my boss sneezed.392.While we were skiing, a fire started in the lodge and burned it down. 393.We only accept D/P payment terms if the amount is under US$2,000. 394.This offer is subject to your acceptance reaching us before October 1. 395.Other medications for that disease can be obtained from your doctor. 396.She needs to work more quickly because the paper is due next week. 397.Our CEO hates to spend money on travel, but sometimes we have to. 398.The gross weight is 12.5 kilograms, and the net weight is 11 kilograms. 399.It's Tuesday morning in Beijing when it's Monday night in Los Angeles. 400.Transshipment adds to the costs and sometimes may delay the arrival. 401.Would you give us a quotation for Article No. 18 CIFC 5% Los Angeles? 402.There was a terrible accident near Chicago, so the highway was closed. 403.If she hadn't lost her passport, she wouldn't have come home so soon. 404. A better method of dealing with potential clients has been developed. 405.The boss is concerned that it's too early to open a new office overseas. 406.It’s not likely that he’ll be promoted unless he does a much better job. 407.They had planned to redo the advertisement, but then decided not to. 408.Sales for next year are difficult to predict because of political problems. 409.There's a chance my parents will visit next week, but it's still uncertain. 410.I am afraid you’re driving the price too close to our cost of production. 411.If she does well on the project, there's a possibility she'll be promoted. 412.Five minutes after we started the presentation, my computer crashed. 413.For many years, people have suffered because of economic downturns.pared with L/C payments, T/Ts are more convenient and less costly. 415.Unless they improve the durability of their products, sales will go down. 416.Please see to it that the packaging must be suitable for long sea voyage. 417.They were late for the conference, so they missed the first presentation. 418.If we don't talk to the director, we won't be able to hire a new engineer. 419.Research shows that automobiles are the biggest source of air pollution. 420.Our company was listed on the Hong Kong Stock Exchange 10 years ago. 421.They don’t want to bring more books than they can read during the trip. 422.If the train doesn’t arrive on time, they’ll be late for their music lessons. 423.Let me give you a detailed description of the capabilities of this product. 424.If they do well with the project, there's a possibility of hiring them again. 425.She won’t be able to keep her scholarship if she misses too many classes. 426.Her car may be having engine problems, so she needs to call a mechanic. 427.Let me give you some examples of how this product operates in practice. 428.War Risk is a special additional risk, and it should be arranged separately. 429.We’ll arrange shipment immediately after we receive your letter of credit. 430.She’s unhappy because someone broke into her van and stole her laptop. 431.We’d like to accept your proposal to change the unloading port to Seattle. 432.We always insure our goods with top insurance companies in our country. 433.The majority of employees were not happy with the new company policy. 434.Unless she sees a dentist as soon as possible, her toothache will get worse. 435.Scientists have shown that polar icecaps are melting due to global warming.436.I must point out that your price seems to be much higher than ever before. 437.Her income has doubled during the time she has worked for that company. 438.We have been in this line since 1995, with more than 20 years’experience. 439.Liner space for Vancouver up to the end of October has been fully booked. 440.His car broke down, so he needs to talk to a mechanic as quickly as possible. 441.We’ll agree to change the terms of payment from L/C at sight to D/P at sight. 442.Our air conditioner was awarded a gold medal at an international exposition. 443.If your order is big enough, we may consider adjusting our prices accordingly. 444.When you register at a doctor’s office, you need to have your insurance card. 445.Making this improvement would add to the commercial value of this product. 446.The sooner we get your letter of credit, the sooner shipment can be effected. pared with competing products, ours is more advanced anduser-friendly.448.He's the manager who is mostly responsible for developing an expansion plan.449.Indicative marks like “Keep Dry”and “Fragile”should be printed on the cartons.450.They won’t be able to leave early unless they get permission from their teacher.451.Since this is the first deal between us, I hope we can trade on customary terms.452.It is widely sold in big stores in China and chain stores in other countries aswell.453.We rescheduled the meeting because flights were cancelled due to bad weather.454.They have to decide whether to stay here or move to a better house in Oakdale.455.You can visit our customer service website to submit your questions or requests.456.Payment is to be made by an irrevocable letter of credit payable by draft at sight.457.She must always carry her passport with her when she travels out of the country.458.The instruction manual will have to be rewritten because it is so poorly organized.459.Our price is more favorable than the quotations you can get from our competitors.460.The negotiations with them broke down, so we have to look for another company.461.Transshipment will prolong the delivery and is likely to cause damage to the cargo.462.Unless a company complies with the new government regulations, it may be fined.463.That city has a high crime rate, so I don't recommend spending your vacation there.464.I hope this will mark the beginning of long and stable business relations between us.465.The airline had to cancel the flight because they couldn’t find a replacement aircraft.466.The buyer filed a claim for US$10,000 against the firm for short delivery of 200 cases.467.Unless they do something to improve their reputation, I won’t do business with them.468.You may rest assured that the shipment will be made within the stipulated time limit.469.I’m glad to have an opportunity to recommend to you our newly developed products.470.The highest bid we can give is US$ 15.5, which is a 10% reduction in your original offer.471.If your order is placed within the next three days, we can guarantee shipment in March.472.You can read online customer reviews to see how well received it is in overseas markets.st year we turned out 3 million color TV sets, an increase of 20% from the year before.。
2017年陕西单招示范高职考试英语试卷
2017年省高职单招考试-英语科目参考答案与解析英语第一卷一．语音知识〔共5小题：每题1.5分，共7.5分.)在以下各组单词中，有一个单词的划线局部与其他单词的划线局部的读音不同，找出这个词。
二．词汇与语法知识〔共15小题：每题1.5分，共22.5分.)从每题的四个选项中，选出最正确的一项。
6.The weather report says it again tomorrow.A. rainedB. rainsC. has rainedD. will rain7.Bill has a very high price for the car.A. spentB. paidC. boughtD. cost8.Tom attended evening school for month or two.A. an; theB. the; aC. an; 不填D. 不填；the9.Spring is by far time to visit the island.A. the betterB. betterC. the bestD. best10.The next morning people found the world outside their houses completely .A. changingB. changeC. to changeD. changed11.These books should not be from the library.A. taken offB.taken awayC.taken overD.taken down12.There is nobody here in the office—they have all gone home.A. mustB. canC.wouldD. should13.Mary looks great this pair of trousers.A. byB. inC. atD. on14.—Will you please open the door for me?— .A. My pleasureB.Yes, pleaseC.You’re welcomeD. Not at all15. James got lost in the city, he had to ask for help.A.soB. orC. forD. but16.By the time I got home, my grandmother the dinner and was watching TV.A. preparedB. preparesC.had preparedD. has prepared17.The reason the president kept silent is still unknown.A. whyB.howC.whatD. when18.Dogs have a very sense of smell.A. clearB. niceC.highD.good19.Mrs. Smith persuaded her husband the right thing.A. didB. doC.doingD. to do20.My parents and I couldn’t get into the house last nightbecause of us had the key.A. eitherB. allC. noneD.neither三．完形填空.通读下面的短文，掌握其大意。
2017中职英语学业水平测试卷
中职英语学业水平测试试卷（2）总分：100分（考试时间：120分钟）班级：座号：姓名: 成绩：I、单词辨音（5%）1. A. jacket B. favourite C. candy D. manager2. A. expect B. dress C. design D. collection3. A. suggest B. hungry C. subway D. button4. A. couch B. outdoor C. southwest D. trouble5. A. respected B. created C. landed D. stoppedII、词汇、语法（35%）Part A: 词汇。
A、B、C 三个选项中选出最佳选项，（每题1分，共计15分）。
（选出一个与句子括号的中文意思相一致的选项）6. I want to order now, and I ’ d like the vegetable soup to _____（以…开始）.A. startB. beginC. start with7. You’d better _____ (改掉) habit . Early to bed and early to rise makes aman healthy ,wealthy and wise.A. give outB. give upC. give off8. Because of my carelessness, I ____(犯错误）. I pressed the wrong button and the machine broken down.A. made the mistakeB. made a mistakeC. made mistake9. One way to ___（旅行）in big cities like Beijing and Shanghai is to rent a car.A. get offB. get aroundC. get up10. “Trick or Treat”means if you don’t treat them with candies, they will______ (搞恶作剧) on you.A. play tricksB. play the trickC. tricks（选出一个与句子划线部分意思相近的选项）11. Can you help me , Lilei ? The printer is jammed. It doesn’t work again.A .give me your hand B. give you my hand C. give me a hand12. Juzhaigou is well-known for its beautiful scenery.A. is know forB. is famous asC. is famous for13. Aunt Julia asked me to take care of her little baby when she was out.A. take carefullyB. look forward toC. look after14. Billy enjoys making fun of others.A. playing jokes onB. making faces toC. laughing at15.Watching cartoon films is of great fun.A. very surprisingB. very excitingC. very interesting （选出一个适合填入空白处的最佳选项）16. Of all the students in the class , Tom is _____ .A. goodB. betterC. the best17. The girls ____ as cashiers in the shop now .A. worksB. are workingC. worked18. I’ve got a new ____ in a factory and began working today.A. workB. jobC. machine19. Excuse me . Could you tell me the ___ to the railway station ?A. wayB. roadC. street20. _____ it doesn’t rain tomorrow , we will go hiking .A. WhyB. If C WherePart B:选择正确的答案填空。
2017全国职业院校技能大赛中职组酒店服务赛项英语口试题库(F)
2017全国职业院校技能大赛中职组酒店服务赛项英语口试题库一、中餐宴会摆台与服务部分情景应答及答题要点：1. Q: Ask the guests if they have a reservation with your restaurant.A: Good evening. Do you have a reservation?2. Q: How do you check upon the guest’s name of the reservation?A: Good evening. Under whose name was your reservation made?3. Q: The guests need a table for 4, and they would like to dine somewhere quiet.A: Very well. This way please. Here’s a window table for four overlooking the lake. It’s very nice and quiet here.4. Q: Can you explain the terms of breakfast both for adults and children in the hotel?A: Sure, we offer breakfast at the rate of 128 RMB for each adult, and it’s free of charge for children under 6.5. Q: The guests would love to try some Chinese food, and they ask for your advice onwhere to have a dinner party.A: The Rose Restaurant of our hotel serves very good Chinese food. It’s on the 2nd Floor.6. Q: Inform the guest that the restaurant is fully booked this evening, and suggest thathe book a table the same time tomorrow evening.A: I’m sorry. We are fully booked this evening. How about tomorrow? We still have some nice tables available for tomorrow evening.7. Q: Ask the guests their preference for the egg dishes.A: How would you like the eggs done, Scrambled Eggs, Fried Eggs or Omelets?8. Q: Ask the guests their preference for food, Chinese, Western, Japanese or Korean.A:Which style of cuisine would you prefer? We serve Chinese, Western, Japanese and Korean food here.9. Q: How do you offer to take order for the guests in the evening?A: Good evening. May I take your order now? / Are you ready to order now?10. Q: How do you ask the guest to check his bill?A: Here’s your bill. Please check it. The fruit combination is on the house.11. Q: Visit the table to check if your service is satisfactory. Inform the guest the lastcourse will be dessert?A: Is everything to your satisfaction? All the dishes have been served as the menu goes, except for the dessert to follow.12. Q: Ask the guest his preference for fruit juice.A: What kind of fruit juice would you prefer? We have grape juice, kiwifruit juice and orange juice.13. Q: Ask the guest’s choice of wine.A: Would you like a bottle of red wine to go with your Sirloin Steak?14. Q: What do you say when serving the guests their dessert?A: Here is your dessert. Please enjoy.15. Q: Ask the guest how he would like his steak prepared.A: How would you like your steak done? Rare, Medium or Well-done?16. Q: What is the duty of a Food and Beverage Manager?A: A Food and Beverage Manager is in charge and directs the work ofthe Department.17. Q: Tell the guests the general sequence of a Chinese dinner.A: Chinese dinner usually starts with cold dishes and ends with a soup.18. Q: What do you recommend if the guest orders a fresh white water fish?A: May I suggest steaming the fish to retain its freshness?19. Q: How do you ask about the guest’s preference for buffet or a la carte service?A: How would you like your dinner served? A buffet or an a la carte service?20. Q: How do you ask about the guest’s preference for salad?A: What kind of salad would you prefer? We have Ham Salad, Prawn Salad, and Fresh Vegetable Salad.21. Q: How do you respond to a guest’s compliments to your service?A: Thank you for your compliments. It’s our greatest pleasure to be of service.22. Q: Tell the guest where to pay his bill.A: You may pay the bill at the cashier’s desk. This way please.23. Q: Ask the guest what vegetable he’d like to have with his chicken.A: What vegetable would you like to go with your Roast Chicken?24. Q: What do you say in seeing off the guests?A: I’m glad you enjoyed. Thank you for coming! Good-bye.25. Q: Tell the guest what exactly is the dish of “Spaghetti with Lamb”.A: “Spaghetti with Lamb” is actually lamb cooked with herbs and served with spaghetti.26. Q: As a hostess, what’s the first thing you need to find out when the guest arrives?A: I have to find out whether the guest has a reservation or not.27. Q: What will a bartender tell the guests about Margarita?A: A Margarita is a popular cocktail made by mixing one part of tequila and three parts of dry wine and lemon.28. Q: What would you say if the guest wants to know the business hours of yourrestaurant?A: We provide restaurant service from 6:30 a.m. to 10:00 p.m. every day.29. Q: What information do you give when introducing your restaurant to the guest?A: I would tell the guest about the style, the specialties, the popular dishes, the business hours of the restaurant.30. Q: What would you say when you want to recommend something to the guest?A：May I recommend this one, madam? / May I suggest you try this one, sir? / Would you like to take a look at this, Miss?31. Q: After you have finished taking order for the guests, what would you say?A: Thank you. Please wait a minute. We’ll be back with your order soon.32. Q: If the guest wants to try some dishes that are typical local specialty of Suzhou, buthe has no idea what to order, what would you recommend to him?A: I will recommend the Squirrel-shaped Mandarin Fish, the Quick-boiled White Shrimp, and the Stir-fried Shredded Eel with Hot Oil.33.Q: What would you say to the guest when you are recommending your housespecialty？A: Would you like to try our house specialty? It’s very popular among our guests. 34. Q: How do you respond to a guest’s complaint about the dish being too salty?A: I will apologize and say: “Let me organize another dish for you”.35. Q: If the guest tells you that his wife is a vegetarian, what would you say?A: We do serve delicious vegetarian food in our restaurant. Actually the Tofu dishesare very popular among the guests.36. Q: If a guest wonders whether he could smoke at the bar, what will you probably say?A: I will say “I’m sorry. But smoking is not allowed anywhere inside the bar.”37. Q: What would you ask when the guest orders whisky?A: I will ask “Do you want it straight up or on the rocks?”38. Q: What is the duty of an Executive Chef?A: An Executive Chef decides on the items on the menus, and coordinates the preparation of the food and beverage.39. Q: What will you do when the guest tells you that there’s a miscalculation in the bill?A: I will check with the guest carefully. If there is a mistake, I will apologize and then bring the bill back to the cashier’s desk to correct it.40. Q: What would you ask if the guest wants to settle his bill?A: How would you like to pay? In cash, by credit card, or room charge?41. Q: How do you make sure of the number of people in the dinner party?A：How many people are there in your party?42. Q: How do you ask the guests who is paying for the dinner?A: Do you want separated bills or just one single bill? / May I know who is paying, please?43. Q: How do you ask the guests to take their seats?A: Would you please take your seats?44. Q: What do you ask to see if the guest would like to have an aperitif before ordering?A: Would you like an aperitif before you order? / Do you care for a drink before you order?45. Q: If the guest complains that the soup is cold, what should you do?A: I will apologize to the guest and promise to return the soup to the chef immediately and get a fresh hot bowl of soup for the guest.46. Q: What question would you ask further when the guest orders coffee?A: Would you like your coffee black or white? / Would you like your coffee with cream or milk?47. Q: What are the five main kinds of restaurant services?A: There are mainly 5 kinds of restaurant services. They are gueridon service, silver service, plate service, buffet service and takeaway service.48. Q: What’s the standard of excellence for restaurant service in a deluxe hotel?A: The restaurant service in a deluxe hotel is expected to be fast, polite, very professional and of top quality.49. Q: Tell the guests about the choices they have for main course.A: What would you like to have for main course? We have Sirloin Steak, Roast Lamb, Grilled Prawns and Scallops with Ginger Sauce.50. Q: Ask and see if the guests would like to have something for dessert.A: What would you like for dessert? / What shall I bring you for dessert?二、客房中式铺床部分情景应答及答题要点：1. Q: How do you respond if a guest wants to buy something nice to take back to his little girl?A: I will recommend the hotel gift shop to the guest. And if time permits, I will recommend the local market to him as well.2.Q: You come to make up room for a guest, but he tells you that he prefers it laterbecause he is busy doing some paper work, what will you say?A：I will say: That’s all right. I will come back later. What time would it be convenient for you, sir?3.Q: What will you do if the guest says that she wants to use her hairdryer, but it’s 110volts?A: I will tell the guest that the electrical voltage in China is 220 volts. And I will send her a transformer or a hairdryer for 220 volts.4.Q: What will you say if the guest tells you the temperature in the room is notagreeable?A: Don’t worry. I will adjust the air-conditioning for you.5.Q: If the guest comes to you and says he can’t open the door with the key to his room,what will you do?A: I will go and have a check with him, and help to have his key changed if necessary.6.Q: Try to introduce the different types and styles of rooms in the hotel to Mr. Bellowswho is making a reservation over the phone.A: What kind of room would you like, Mr. Bellows? We have single rooms, double rooms, suites and deluxe suites in Japanese, British，Roman, French and presidential styles.7.Q: A guest tells you that he is attending an important conference, and wants to havehis suit dry-cleaned as soon as possible. What will you do to help?A: I will suggest that he take the express laundry service. There will be an extra charge of 50% for the express, but the laundry will be sent back to him in four hours.8.Q: What’s the information you give when you’re introducing a guestroom to theguest？A: I will introduce the equipment, the services provided, special facilities and the view the guest may get from the room.9.Q: You show the guest to his room, and he asks where he can get the slippers. Whatwill you say?A: “Let me get the slippers for you, they are here in the wardrobe.”10.Q: If the guest says he would like to sleep late the next morning, what will yousuggest?A: Please press the “Do Not Disturb” (DND) button before you go to bed, and you won’t be disturbed the next morning.11.Q: A guest wonders if the outdoor swimming pool of the hotel is a right place to cooloff and relax.A: Our outdoor roof-top swimming pool features a 150-metre long pool. It presents an excellent oasis for the guests to cool off and relax after a busy day.12.Q: If the guest asks you to look after the baby for her, what will you say?A: I’m sorry, madam. I can’t do that. It’s against our hotel’s regulation. But we have a very good baby-sitting service. The sitters are well-educated and reliable.13.Q: What will the attendant say to help if a guest asks to have a stain on his clothesremoved?A: Sure. We will try our best to remove the stain but we cannot guarantee the result. 14.Q: What will you say if the guest complains the beef steak sent by Room Service israre, while he asked for well-done?A: I’m terribly sorry. I will inform the Food and Beverage Department; they’ll see to the matter and have another steak prepared to your appetite.15.Q: What will you say if there is no room available for the guest who is calling tomake a reservation?A: I’m sorry, but we are fully booked. Shall I put you on the waiting list? We will contact you if there is a cancellation.16.Q: How do you respond to an unexpected request from the guest?A: I’m not sure, but we’ll see what we can do for you. / I can’t guarantee, but let’s see what we can do.17.Q: Tell the guest how to use the “Make up Room” sign.A: If you want the housemaid to make up your room earlier, just hang the “Make up Room” sign outside on the door.18.Q: Tell the guest how to ask for Room Service by telephone.A: You can dial 515 to ask for Room Service. Room Service is available round the clock.19.Q: Explain to the guest the hotel preference policy in making up rooms.A: We always make up the check-out rooms first, unless there is a request.20.Q: Explain to the guest the use of the Hotel Service Directory.A：By referring to the Hotel Service Directory on the writing desk, you’ll find detailed information about all the services we provide in the hotel.21.Q: Inform the guests about the free shoe shining service of the hotel.A: The hotel provides free shoe shining service for the guests. Just put them into the shoe basket if you want to have them polished.22.Q: Tell the guests about the voltage difference between the USA and China; remindhim that the sockets in the bathroom are for 110 volts and 220 volts respectively.A: The voltage here is much higher than that in the USA. There’re two sockets in the bathroom, one is for 110 volts and the other 220 volts.23.Q: The guest would prefer the turndown service for him after 9:00 pm when you’ll beoff duty. How do you respond?A: Don’t worry, sir. I will make sure to let the night staff know, and he’ll do the turndown service for you after 9:00 pm.24.Q: Explain to the guest how to use the door knob menu to order and have hisbreakfast in the room.A：You may use the door knob menu to order Room Service. Just tick the items you’d like for breakfast, write down the time, and hang the door knob menu outside the door before you go to bed tonight25.Q: The guest orders Room Service, and now you are delivering his breakfast to theroom. What do you say after knocking on the door?A: This is Room Service. I’ve brought you your breakfast.26.Q: Phone the guest and tell him that you’ve found the cell phone he lost the other day.A: This is Lost and Found. We have found your cell phone.27.Q: Apologize to the guest for the delay of his baggage delivery.A: I’m sorry for the delay. But the bellman is delivering your baggage up to your room now.28.Q: A visitor comes to meet Mr. Smith in Room 2501, but he is not in the room now,what do you say to the visitor? .A: I’m afraid Mr. Smith is not in the room now. Would you like to leave a message? 29.Q: How do you respond if a guest complains that one of the pillows in his roomsmells funny?A: I’m sorry, sir. I will have a new pillow sent to your room right away.30.Q: How do you check with the guest when sending up his luggage? .A: Here we are, Room 1208. You’ve got three pieces of luggage in all. Is that right, sir?31.Q: How do you ask the guest to make sure if there is something identical attached tohis luggage?A: Is there a tag or anything identical attached to your luggage, sir?32.Q: The guest wants to know if he can make a direct dial international call from hisroom.A: Yes, sir. You can make a direct-dial international call from your room. Please dial 9 first, and then the country code, the area code and finally the telephone number.33.Q: Tell the guest where to leave his laundry. .A: Just leave your laundry in the laundry bag behind the bathroom door. The attendant will come and collect the laundry.34.Q: Tell the guests to contact you when they have requests. .A: If you have any requests, please feel free to let us know, we are always at your service.35.Q: You’re sending back the laundry to Mr. Dave. Tell him a button on his shirt ismissing, and you’ve sewed on a new one for him. .A：Mr. Dave, here’s your laundry. By the way, one button was missing from your shirt, and we’ve sewed on a new one.36.Q: One guest looks worried, show your concern and offer your help. .A: Good afternoon, you look worried. What has happened? How can I help you? / Can I be of assistance?37.Q: Apologize for the inconvenience caused to the guest, and assure him it will nothappen again. .A: I’m sorry for the inconvenience, sir. I assure you this won’t happen again.38.Q: The guest tells you that he’s just had a shower, and the bathroom is quite a mess.A: Don’t worry sir. I will tidy up your bathroom right away.39.Q: How do you greet the checking-in guests at the Front Desk?A: Good morning. Welcome to the Hotel. Do you have a reservation?40.Q: What are the items of information a receptionist should ask the guests to enterwhen filling out the registration form?A: The receptionist should make sure that such information items as the guest’s full name, address, nationality, forwarding address, visiting purpose and signature are all entered correctly and legibly.41.Q: How do you ask for guests’ personal information politely?A: Excuse me. May I have your name, address and your telephone number?42.Q: Inform the guest that you are able to accept his booking.A: We are glad to tell you that we are able to accept your booking.43.Q: How to ask about the Room Rate for a double room?A: What is the price for a double room? / How much is a double room per night? 44.Q: You’ve helped the guest check in at the Front Desk. And now tell him to follow thebell boy to his room.A: If you are ready, the bell boy will show you up to your room.45.Q: How do you inform the guest of the arrival of his visitor?A: A certain Mr. Zhang wants to see you, sir. He is now waiting in the lobby.46.Q: How do you ask the speaker to slow down?A: Excuse me, but would you please slow down a little? / Excuse me, madam, but would you mind slowing down a bit?47.Q: Give two examples of making courteous parting remarks.A: Thank you for calling us, sir. / Thank you for choosing us for your service, sir. / Thank you for staying with us, sir. / Thank you for using Room Service, sir.48.Q: How do you talk about distance when showing guests the way?A: It takes about 20 minutes to get there by taxi/bus/on foot. /It is 20 minutes’ taxi ride/ bus ride/ walk from here.49.Q: How do you check if the visitor of a guest, named Williams, has an appointment?A: Did Mr. Williams know that you were coming? / Is Mr. Williams expecting you? / Do you have an appointment with Mr. Williams?50.Q: How do you offer to take a message for a guest?A: Would you like to leave a word/message? / Anything you’d like me to tell/pass along to the guest?。
职业英语 其他类 情境交流试卷 2017中职-拟设赛题
注： 此环节比赛，选手从所给赛题中抽取一组，进入备赛室备赛30分钟，备赛室提供英汉、汉英词典供选手使用，选手在备赛过程仅可用
英文交流。
比赛过程中，一名选手在90秒内用英语对图片内容做出描述并阐释个人见解，剩余15秒时有提示音；另一名选手回答外籍裁判就图片主题及描述内容提出的三个问题，从选手开始回答第一个问题时计时，问答时间90秒，剩余15秒时有提示音。
2017年全国职业院校技能大赛中职组职业英语技能赛项 其他类专业组 情境交流环节样题。
2017 中职 正式赛卷 职业英语技能 服务类-职场应用题目1
题目1For Contestant A Only选手A：某公司业务扩大，现需要租用新的办公室。
假设你是该公司办公室主任，手上有总经理对选址的具体要求。
你的队友是办公室职员，手上有三个可供挑选的办公地点。
请与你的队友沟通，选出一个符合要求的最佳地点。
在比赛第一阶段，你需在30分钟内完成以下任务：1.阅读总经理提出的选址要求，填写任务单中的Section 1；2.向队友询问三个办公地点的信息，填写任务单中的Section 2；3.与队友讨论，选出一个你们认为最佳的地点，完成任务单中的Section 3；（备注：任务单仅由选手A填写，供其在赛场陈述时参考。
）4.准备第二阶段的汇报内容。
在比赛第二阶段，你需在3分钟内向裁判汇报任务完成情况，内容需涵盖以下要点：1)What is your group’s task?2)Which office have you chosen for the company?3)Why have you chosen this office? (Please give detailed reasons why you have chosenthis office and haven’t chosen the other two.)题目1For Contestant A OnlyPlease read the requirements for an office.Dear Mr. Holt,As you know our company is getting bigger and we will shortly need a new office. I would like you to find a suitable place for us to move to. Ideally, it should have good public transport connections because people travel from all over the city. So, one located near the metro or bus stops would be really helpful for staff. The offices themselves should have space for a minimum of 150 people but it would be better if there was enough space for 200 because our company is likely to keep getting bigger. Our budget is limited to 200,000 yuan per month. Included in the office, I would like you to find one with a canteen for staff to eat in. There should be parking for 50 cars for senior management and visitors. Lastly, I would like an office with space for a staff gym. It’s important for our staff to be happy and healthy.Sincerely,Michael题目1For Contestant A OnlyWorksheetSection 1 Read the requirements for an office and complete the following form.Details RequirementsLocation Near _______ or __________Space Between ________ and _______ peopleCost Limited to ___________Facilities _________, _________ and ___________Section 2 Communicate with Contestant B and complete the following form.Details Information about each officeLocation Office A: ________________________________ Office B: ________________________________ Office C: ________________________________Space Office A: ________________________________ Office B: ________________________________ Office C: ________________________________Cost Office A: ________________________________ Office B: ________________________________ Office C: ________________________________Facilities Office A: ________________________________ Office B: ________________________________ Office C: ________________________________Section 3 Discuss the question with Contestant B and make a decision. Which office do you choose for the company?□Office A □Office B □Office C题目1For Contestant B Only选手B：假设你是某公司办公室职员，你的队友是办公室主任。