BEC中级口试话题归纳总结
bec中级口语自我介绍
bec中级口语自我介绍BEC对于学商务英语的同学很重要,下面店铺为你带来bec中级口语自我介绍的内容,希望你们喜欢。
BEC中级口语自我介绍话题归纳:Competition1What is important when dealing with competition?Pricing policiesAdvertisingstrategies2 What is important when setting prices for new productsProduction costsCompetitors' pricing;Keypoints: Pricing: Advertising, Production costs, Competitor’sprice; Marketing; A wide range of services and productsPricing:a.(For a consumer):all consumers would liketo go for higher quality and expensive product ,it is a common sense.b.(For a manager):correct pricing policiescan capture a large number of consumer in a short period of time.c.(For a newly built company): pricingpolicies are particularly important for newly built businesses at the earlystage is to draw the public attention and make their company and brand known tothe public. When a new product is put into market, there must be a lot of peopleknowing about it.Competitor’s pricea. Once a new product is put intomarket, it will immediately face the competition from rivals. The price war sometimescan be incredibly fierce and crude.b. Competitors’ price will mirrorthe consumer’s attitudeabout certain products and the satisfaction about theirprices.c. If you fixed the price higherthan your rivals without higher quality of service, you might soon findyourself in an unfavorable situation.d. Correct pricing could alsodefeat some competitors in a short period of time.For example: Safeway, Tescoprice war against all small bread manufactures. In this case, Safeway and Tescofixed their price for 7p per loaf, which is 23p cheaper than their competitors’offer. As a result of this , in 35 days time, most of their competitors wentinto liquidation.Advertising strategiesa. The fundamental task for acompany is to make its products and itself known to the public. There are manyways to achieve this, advertising is the most important one.b. Advertising through differentmedia can cover nearly every corner in the world. The major channels are :TV-Radio-Internet-Newspaper-BillBoard-Poster-Magazinec. The advantage of advertising isnot only about propagandizing your company but also competing against/with yourrivals. A company, through proper advertisements, can manage introduce theadvantages of their products would be the right choice. For instance, car manufacturescan put in their new designs to the ads, e.g. ABS, double airbags to convincethe prospective customers that their cars are safer than others.Motivating staff1.What is important when motivating staff?FinancialbenefitsCareerdevelopment opportunities2.What is important when introducing rewardsystem for staff?Purpose of thereward systemTypes of rewardoffered3. What is important when aiming to reward staffturnoverFinancialincentivesCareer structureKey points: Financialbenefits ; Career development/structure; reduce staff turnoverFinancialbenefita. Managers , company owners andsupervisors have always been frustrated and bewildered by employees with littleor no motivation.b. Staff always want reward fortheir contribution to the company and what they are worth. Such factors arejust like market forces. The fundamental reason of looking for a job is to getpay. Staff do the job what they are paid for. However, quite often, the staffwork overtime under their managers’ demand. If the company fails to give properfinancial benefits staff might subsequently feel not being fairly treated, andtherefore frustrate their enthusiasm for their work.c. Staff want some sort ofrecognition for the job they do. Correct financial benefits plan will arosetheir enthusiasm; otherwise they would feel being ignored.d. The job that the staff aredoing is not always interesting , or the working environment may not bepleasant, or their colleagues might not be very helpful and cooperative. Inthis kind of situation, the staff would become stressful and uninterested intheir job. Correct financial benefits can normally distract staff from theirdissatisfaction with…Careerdevelopment/structurea. Job-hunting is always a two-wayprocess. On one hand, the employees look for their ideal jobs, on the otherhand theemployer, at the same time, look for competitive people. An employerhas a number of methods to attract the best people into its business. Such ashigh pay, travelling opportunities, company cars and training/careerdevelopment opportunities.b. Good educational background isnot the only element that the employers will take into account when they lookfor someone in the job market. Postgraduate qualifications and professionaltraining are equally or even more important than the higher education degrees.When the HR managers only have 30 seconds to go through each applicant’s CV,the sector that will catch their eyes are normally your qualification andprofessional training experiences, which show whether you suit their vacantpositions.c. Nowadays, very few people wouldlike to go for that kind of job-for-life posts. They all wish to have theirjobs better and better, If an employee is able to get the opportunities toobtain some sort of professional training during the course of employment, thisexperience will definitely enhance his value in the employment market andtherefore benefits his future job-hunting.d. So in the two-way job-seekingprocess, while the employer is choosing its favorite people, the wise futureemployee will consider the training and career development opportunities withhis/her future employer and try to make himself/herself more competitive in theemployment market.Business premises;1.What is important when relocation abusiness?Local workforceavailableLocation of site2. What is important when choosing retailpremises to rentLocationLength ofcontractKey points: location ofthe premises; local workforce; rent a premisesLocal workforcea. Might technology support andskillful workforce are the two crucial elements leading a modern enterprise tosuccess. So when locating a business , the management people in the business goto consider local workforce.b. Skillful workers are just likethe hands of a business, they are the direct creators of company’s profits.c. The diversity of the workforce’sskills will diversify the quality of the products.d. Skillful workforce isparticularly important to hi-tech oriented companies. The hi-tech productsrequire the company to maintain a strong research and development team, whichare normally the more valuable assets of the company.e. When locating a business, themanagers need to consider whether the local workforce is capable of producingsuch a strong R&D team.f. Moreover, cheap local forcewill certainly reduce the production costs. (Consider why many foreigncompanies chooseChinaas their manufacturing base)Location ofthe business siteConsider thefollowing issues:a. Whether it is convenient andeasy for raw material supply and transporting out the products.b. Whether it is easy to get accessto the electricity, water, gas, and other supporting energy supplies.c. Whether it is convenient formost of staff to go to work.d. The property price theree. Environmental issuesf. Planning permissiong. Tax liabilitiesThe length ofthe contracta. Longer contract would covermore details. The contract should cover certain matter which are likely toincur, such as assignment , service charges, and rent review clause.Marketing1What isimportant when aiming to reach new market?Market researchAdvertising2. What isimportant when advertising a new product?Target marketChoice of mediaMarketresearch:a. Marketing is the performance ofbusiness activities that direct the flow of goods and services from producer toconsumer or user.b. Marketing research is always thefirst step before the company gets into the market.c. The fundamental goal ofmarketing is the satisfaction of consumer needs. No organization can survivefor long without meeting consumer needs. People will simply not purchase aproduct or service that they do not need.d. Thus, any organization, if itis to be successful , must proceed from the goal of consumer satisfaction andadjust its programs to deliver a n offering meeting consumers’ needs.e. E.g. foreign medium and highrange car manufacturers did not attempt to enter into the Chinese market untilrecentyears ,because following market research, they discovered that Chineseconsumers, in general, could not afford to buy and maintain expensive cars.f. E.g. Pizza ,Pizza…g. Talking about Market Research.--The companyhas done a lot of market research for the products.--Can you tellme how a company starts selling a new product?--Do you oftencarry out/conduct market research?--What’s of market research/--One of the purposeof market research is to find out whether there’s market for the product.--We did adetailed market analysis.--Marketresearch is actually an analysis of a specific market for a particular product.--We have to runthe market test for two months.--We have a wideproduct range.--The stockmarket is uncertain at the moment because interest rates are falling.Advertising:a. Advertising is the most usefulway to propagandize a company’s products and make them known to the public.Advertising is also the way to get the products orientated.(E.g. whether theproducts are for female/male market, high earning people or low earning people.Sports shoes…perfume )b. When advertising a new product,it is essential to consider the target markets. Consumers’ needs in the targetmarket.c. Choice of media: seeAdvertising StrategiesTradefairWhat is important when exhibiting at trade fair?Quality of displayStaff selectedKey issues: Quality of display in trade fairs; Staff selected fortrade fairQuality of display in trade fairsa. The quality of display will affect the public image of the company.b. Trade fairs are the irreplaceable means of propagandizing products.They provide the manufacturers with the formal stages to display theirproducts.c. A trade fair is an important link and activity in commercial sale.Before a trade fair takes place there normal are a lot of propagandas about it,and the organizer always try to attract as many as customers as possible toattend the trade fair.d. Consequently, a trade fair will have massive influence on the publicand market. And most visitors to a trade fair will be the genuine buyers or atleast would like to take interests in the companies and the products on thetrade fair. And therefore a high quality of display in a trade fair would bethe best opportunity for an ambitious company to promote its newest product andbuilt up its good image.Entertaining clientsWhat is important when Entertaining clients?Types activitiesCostTypesactivities:a. Entertaining client is done by way of series of activities. Such as asightseeing tour, a football match, a ballroom party, an orchestra performance,a ballet show, a fashion show, playingtennis and a formal meal, etc.b. The activities that you choose will constitute a part of the firstimpression that you will give your clients. So you should be careful whenchoosing the type of activities. You need consider the client’s aged,educational and cultural backgrounds and do some research about your clients’characters and hobbies.c. For well-educated clients, they may expect some highclass-associated activities, such as ballroom parties, and orchestraperformances. If you fulfill their expectation/standard., you efforts will puta lot of weight on your credibility.d. For some young clients, they may wish to take them to some more fashionableactivities , such as a music bar, a pop music show, a fashion show.e. For those sporty client-football, tennisf. However, you should always endup all kind of activities with having a formal meal. You don’t want to talkabout business with your clients in the tennis court or theatre; they are justwarming-up activities for the key matter-business. After a whole day or a fewdays’ entertainment, you may find the distance between the two sides are muchnarrower than the beginning, and there might be a lot of things that you bothwant to talk about.The cost ofentertainment:a. Not always the essential thing. Depending on thenature/characteristics of the transaction or the size of the deal.b. Should consider the point issue. If the company is expecting to makebig gain/profits out of a specific client, it should at least put inproportional investment to entertain/please its client.c. If the company foresees that the client is not very lucrative ,then…d. The ideal plan would be spending as little money as possible to getthe deal done. But you must not offend your clients. You should make them feelbeing welcomed.ComplaintbandingWhat is important whendealing with complaints from client?Offering an apologySuggesting a solution to the problema. Offering an apology is the very basic level.b. When the clients think that they have received unfair treatment, thefirst thing that come to my mind the company should do is to calm them down andtry to keep the client.c. An apology is the first step and a useful method to maintain controlof the situation.d. Offering an apology is an important gesture to show that the hostingcompany is fully aware of the situation and would like to take the potentialresponsibility for its mistakes.e. The complaining clients would feel that their complaints are beingpaid attention and may therefore happy to proceed to the transaction with thehosting company.f. It is necessary to suggest asolution to the problem as well..g. The clients want to enter into the transaction in good mood and witha reliable and trustworthy business partner. Apart from an apology, the clientwould want to have the problems and misunderstanding solved before theircommunication moves to the next level. If the hosting company failed or refusedto suggest a solution, its sincerity of entering into the transaction would beput into doubt.关于bec中级口语自我介绍相关文章推荐:。
BEC中级-口语第三部分常考话题
常考话题真题部分:(1)Staff MagazineYour company is planning to introduce an internal magazine to keep staff informed of company developments.You have been asked to help plan the staff magazine. Discuss the situation together, and decide:what type of information to include in the magazinewhich type of staff should contribute to the magazine.Follow-on questionsDo you think magazines are a good way to keep staff informed (Why?/Why not?)? Do you think companies of all sizes should have staff magazines? (Why?/Why not?) ? Is it important for senior managers to contribute to staff magazines? (Why?/Why not?)Would you like to contribute to staff magazines (Why Why not)Do you think an i nternal company website would be a good way of keeping staff informed? (Why?/Why not?)Do you think magazines for customers are a useful marketing tool (Why?/Why not?)(2)Video ConferencingThe company you work for is concerned about the amount of timestaff spend travelling to meetings in other branches of the company, and is looking at alternatives.You have been asked to make recommendations about introducing video conferencing.Discuss the situation together, and decide:what the company needs to know about the meetings that take place at present ? what the advantages and disadvantages of video conferencing might be.Follow-on questionsWould you prefer to have meetings face to face or through video conferencing? (Why?)In what other ways do yo u think a company could reduce the need for travelling to meetings? (Why?)Do you think the time spent on travelling to meetings is always time wasted? (Why?/Why not?)What do you think are the benefits to staff of business travel (Why?)Do you think modern technology has affected the amount of business travel in recent years? (Why?/Why not?)Do you think video conferencing will become more important for meetings in the future? (Why?/Why not?)(3)Seminars for StudentsYour company has been asked to deliver a series of one-day seminars to a group ofbusiness students to help them prepare for working in a large company.You have been asked to help with planning the seminars.Discuss the situation together, and decide:what kinds of information it would be useful to know about the studentswhat the most useful topics would be:Follow-on questionsWhat other preparations might the company need to make for the seminars?How do you think students can benefit from seminars like this (Why?)Would it be more useful at the beginning or the end of astudent's course to have advice from a company? (Why?)What other ways do you think there are for business students to prepare for work? (Why?)What areas of business would you like to have more experience of (Why?)What advantages are there for companies of offering work experience to students?(4)Sales Managers ConferenceYour company is organising a conference for the sales managers working in its offices around the world.You have been asked to help plan the conference.Discuss the situation together, and decide:what information you will need to send to the sales managers before the conference.what activities you could organise to help people to get to know each other better. Follow-on questionsDo you think a company benefits from holding conferences for its employees? (Why?/Why not?)Do you think you would enjoy going to a conference (Why/Why not?)How important is location to the success of a conference (Why?/Why not?)Could it be a problem if several managers in a company are away at conferences at the same time? (Why?/Why not?)Should a company stop sending staff to conferences if it is having financial difficulties? (Why?/Why not?)Apart from having conferences, w hat other ways can companies encourage teamwork among their employees? (Why?)其他常考话题:(1)Organising a stand in trade fairYour company will soon have a stand at a trade fair abroad for the first time. You have been given the job of organising the stand.Discuss the situation together, and decide:what information and products you will need to provide on the standwhat staffing requirements the stand will have.Follow up questions:Have you ever attended a trade fairHow useful do you think trade fairs can be in promoting a company’s products and services?Might there be any problems in attending trade fairsWhat other means are effective in promoting goods or servicesDo you think the role of marketing will change in the future(2)Promotional videoThe company you work for has decided to produce a promotional video about the company and its activities.You have been asked to make suggestions about the video.Discuss the situation together, and decide:which aspects of the company should be shown in the filmwhich members of staff should appear in the film.Follow-up questions:Have you seen examples of effective promotional videosWhat are the advantages to a company of having a promotional video?What other forms of promotion a re effectiveMight there be some forms of promotion which would not be effective?Do you think technology is changing the ways companies promote themselves?(3)Program for New StaffThe company you work for would like to introduce a full programme of training for new staff. You have been asked to help prepare the programme.Discuss the situation together, and decide:what should be covered in the training programmehow else new staff can be helped to settle into their jobs as quickly as possibl e(4)Negotiating DealsYou are the regional salesperson of a newly-established computer company. You have been asked to negotiate deals for the sale of the new range of computers.Discuss the situation together, and decide:what are the selling points o f your new range and how to display its advantages to "the potential customerswhat are the details of the products, e.g. special offer, price and delivery time.(5)Customer NewsletterYour company would like to introduce a newsletter to send to its customers regularly. You have been asked to co-ordinate the project.Discuss the situation together, and decide:what kinds of articles and information should be included in the newsletterwhat the newsletter should look like and how often it should be p roduced。
bec中级口语总结
bec中级口语总结EntertainingVenueWhen we choose the venue, we should consider how important is the client to us, and take his or her characters into consideration. If the client is quiet, then a concert is a good choice.Otherwise you can take your client to the sports event.Cultural differencesBe familiar with client’s manners and customs can show our respect for others. For example, when we talk to a Japanese do not use the color green, because they treat green as the symbol of misfortune. And don’t have mutton during a business dinner with a Japanese.Types of activitiesDifferent clients for different activities. In order to make them feel satisfied and comfortable we must choose the activities they prefer and are interested in. For example if you find your client has a taste for art or music then take him or her to a concert. If he or she is a sports fan take him or her to the sports event , and so on.CostIt is depend on the nature of the transaction or the size of the deal. Consider the profit issue.If the company is expecting to make big profits out of a specific client, it should at least put in proportional investment to entertain its clients. Information about the clientThe activities that you choose will constitute a part of the first impression that you will give to your clients. So you should be careful when choosing the type of activities. You need to consider the client’s age, educational and cultural backgrounds and do some research about you clients’ characters and hobbies.Company personnel involvedThe staff we select to meet customers should have appropriate skills as well as sufficient experiences. Fluent oral English is needed when we meet a foreign customer, and he or she must have the abilities to handle the emergency.A formal mealYou should always end up all kind of activities with having a formal meal. Activities are just the warming-up activities for the key matter-business. After a whole day or a few days’entertainment, you may find the distance between the two sides are much narrower than the beginning, and there might be a lot of things that you both want to talk about.New equipmentPrice and discountsDiscounting is common in business. Even if you are buying only one piece of furniture, you can still expect to receive about a 30% discount off. As the volume of your purchase increases, the discount should continue to increase to nearly half the original price。
bec中级口语指导汇总
bec中级口语指导汇总为了让大家更好的预备商务英语BEC考试,我给大家整理了bec中级口语指导,下面我就和大家共享,来欣赏一下吧。
bec中级口语指导(1)WHAT IS IMPORTANT WHEN ……?Negotiating a contract with a customerl Customer needsl Available budgetl【词汇短语】可持续的sustainable 共同愿望common desire双赢win-win 建立贸易机会conclude business互惠互利mutual benefit 一致coincides with通力合作close cooperation 报价quotations最新商品价格名目表latest catalogues 履行合同observe the contract商业信誉commercial integrity 国际惯例international practices【句型点击】I have some comment on…..The products meet with great favor.How to precede with 怎样来进行How to put…. Into practice….【参考范例】If I am negotiating a contract with a customer, I will firstly take the customers’ needs into consideration. The reason is very simple. It is the basis of the undergoing negotiation; we are sitting around the negotiation table because we need something from each other. It is our common desire to conclude the business.On the other hand, the success of the negotiation depends on the available budget. Without financial support, all the rounds of discussing and bargaining won’t make any sense. That is why it is an international practice to consider about the budget first and reasonable design of the contract comes after that.Besides the above mentioned points, long-term cooperation is also an essential element. Although the well-being of our own party is the main concern of us, we should insure that the prices we offered are very favorable, or we may even make some readjustment in our offer if the customer insists. The drive behind these behaviors is that sustainable profit and win-win outcome will make sure the contract can be held good for a long term. That is why we ought to make it our permanent principle to honor the contract and maintain commercial integrity.bec中级口语指导(2)WHAT IS IMPORTANT WHEN ……?Working as a teacherl Sharing expertisel Deciding responsibilitiesl【词汇短语】求助于resort to 零碎的piecemeal处理tackle with 前提premise倾向于apt to 灵敏的策略flexible policy指派assign 唤起心情invoke有机的,整体的organic 同时simultaneously【句型点击】The prime concern is… 首要考虑是..Given this premise…. 基于这样的前提Be expected to…【参考范例】When working as a teacher, the prime concern is sharing expertise. The need of the students should receive careful consideration. Through systematic training and teaching, the students should be able to resort to the professional skill of the teacher for reasonable solution of whatever problem they may come across in working experience.Secondly, the teacher is expected to decide the responsibility of his/her fellowman. In this case, it is better to tackle with the whole thing in an organic way rather than a piece meal basis. In other words, the person on the teaching position should be crystal clear of the strength and weakness of every student and assign them to the right positions based on this judgment. Given this premise, the whole team can work in an efficient way.Another crucial issue is how to monitor the students. Here we should adopt a flexible policy. It takes wisdom to let the students know that their behavior will be noticed b the supervisor and simultaneously to invoke the creative spirit out of them. In this way, we can improve the behavior pattern of the students and make full of their potentialities.bec中级口语指导(3)WHAT IS IMPORTANT WHEN ……?Considering setting a staff canteenl Employee’s opinionsl Cost to the companyl【词汇短语】至关重要的crucial 策略战术tactic能被利用的available 留意be aware of….交换意见compare notes 或者alternatively长期预定long-tern reservation 可行性feasibility以员工为中心的employee-oriented 建筑,建筑construction【句型点击】As far as…..concernedWith respect to….关于….To be specific 具体来说Be supposed to….Conserve no effort to…【参考范例】With respect to setting up staff canteens, I suggest that we should be aware of the following four factors. To start with, employees’ opinions are supposed to play a crucial role. Undoubtedly, we should conserve no effort to meet the needs of the employees. We can benefit a lot from this employee-oriented tactic. To be specific, we can compare notes with employees from different departments, or, alternatively, we can make them vote for a decision.Secondly, the cost of the company deserves to be taken into consideration. If there can be other more economic options, why bother to build an extra canteen? I mean, if the company can make a long term reservation with a restaurant probably, it saves time and money.Thirdly, the financial situation tends to interfere in the decision making. If building a canteen is a better choice compared with ordering foods from restaurants in the long run, we still have to consider the expenses in building the canteen--------an undergoing construction is a big deal for the company anyway. Lastly, the location of the canteen is also quite important. If you want to build a canteen, there should be space available for it.bec中级口语指导(4)WHAT IS IMPORTANT WHEN ……?Managing changeClear objectivesCommunication【词汇短语】企业目标business goal 蓝图blueprint核心竞争力core competence 与时俱进keep pace with time大的市场份额The lion’s share【参考范例】In this information age, the capacity to manage change is becoming increasingly important. Consequently, more and more managers begin to put this issue in the spotlight. In my perspective, when managing change, several factors should be taken into consideration. The first one is to set a clear objective, because it is the blueprint of a company’s future development. Without the guide of a clear objective, one will get lost in the business jungle.The second factor is communication skill. An effective communication can promote cooperation, and communication is usually considered as an inevitable way to effective management.The third one is technology and qualified personnel. They are the core competitiveness of the enterprises and they are the software and hardware that drive the enterprise to work in a full speed. Without them, it is hard to keep pace with the time. The last but not the least, creativity is also important. Even a single innovative idea may be capable of helping an enterprise to take the lion’s share of the market.。
剑桥商务英语考试中级口语话题汇总
剑桥商务英语考试中级口语话题汇总为了让大家更好的预备商务英语BEC考试,我给大家整理了商务英语考试中级口语话题,下面我就和大家共享,来观赏一下吧。
商务英语考试中级口语话题一What is important when exhibiting at trade fair?参与展销会需考虑哪些要点?Quality of displayStaff selectedFirstly, when exhibiting at trade fair, quality of display is very important. The quality of the display will affect the public image of the company. Therefore you should make sure that what you display should be of high quality and show the best of your products.Secondly, it is also important to select the right staff. There have to be people who are informative and have excellent communicative skills so as to answer any kind of questions produced by potential customers.All this is impossible without careful planning. So you have to plan in advance to make your display a complete success.商务英语考试中级口语话题二What is important when planning the layout of a stand at trade fair?展销会展位布置需考虑哪些要点?AttractivenessSecurity of exhibitsSpace arrangementFirstly, attractiveness is very important when planning the stand layout. In order to get more people to visit your stand, it should be designed in a creative way to make it as eye-catching as possible.Secondly, security of exhibits is also important. No one want to see any visitor to your stand be hurt due to the neglect of security of exhibits. So make sure your exhibits are placed in safe way to avoid any potential dangers.On top of that, space arrangement should be also taken into consideration.For instance, there should be area for demonstrating your products as well as for discussion with visitors.商务英语考试中级口语话题三What is important when organizing an in-house training course?course contentsparticipants selectedplanning carefullyFirstly, course contents are very important when organizing an in-house training. To ensure all the participants can really benefit from the training course, the contents should be something that the members are interested in and be practical to their work.Secondly, participants selected are also important. That includes trainers and trainees. To ensure effectiveness of the training, you should select experienced and informative trainers to give the course. As for trainees, they ought to be people who can spare time for the training so as to maintain high level of productivity.All this is impossible without careful planning. So you need to plan in advance to ensure a complete success of the training.商务英语考试中级口语话题四Promotion(method/how much discount should be offered/advertisement突出哪些特征) target consumers between X.X and X.X years oldWow, you see now the car industry is changing so rapidly that we can hardly imaging. Only three month passed , and the company brings out another new model of the car, especially whose target consumers ages from 18 to 25 years old.Well, this new product aims to target consumers between 18 to 25 years old .They are young and can be easily attracted by novel things, I mean, we should outline the unique design of the car model, which leaves the impression of fashion on consumers.They would prefer to things which are very eyecatching. However, I wonder if they can afford it for people under 25 years old do not havethat many savings. It’s necessary to convince them that this type of cars is good value for money.Then we are able to make profits from them.So that comes to the problem how to present the car to our target consumers effectively though an advertising campaign.I think TV commercials can meet our needs. For one can it can reacha large number of audience at a low cost per person. For another, television allows creative use of action, color, and sound which that cannot possible in any other medium.In addition, giving leaflets is another way to show them the new model.With both of the ways , I think we can our plan reach the expectation.Let get down to prepare for it.商务英语考试中级口语话题五Location and RelocationWhat is important when relocation a business?What is important when choosing retail premises to rent?Local workforce availableLocation of site (transportation)Length of contractDemand for products or servicesLabor costsCompetitionFirstly,Secondly, location of site is very important. You need to consider whether it’s convenient and easy for raw material supply and transporting out the products, whether it’s easy to get access to the electricity, water, gas and other supporting energy, whether it’s convenient for staff to go to work.Furthermore, length of contract is also important. Longer contract would cover issues in more details. The contract should cover certain matter, which are likely to happen, such as, assignment, service charges.Competition is another factor to consider. You shouldn’t locate in a place where there are already a lot of firms. Competition will severely affect a company’s revenue.。
BEC中级口试题目和答案解析归纳
BEC中级口试题目和答案解析归纳1.The first impression is vital. We should be neatly dressed to leave a good impression on the audience.2.If you have a good sense of humor, it helps to enhance atmosphere at thepresentation and the audience will become more friendly and engaging Teamwork(mutual trust, full co-operation)1. What is important when managing a project?●Encouraging team work●Keeping to schedule●Selection of the team membersFirstly, encouraging teamwork is very important when managing a project. Teamwork reflects the combined experiences, knowledge, intelligence and views of a group of people, so it will definitely improve the quality and efficiency of the work.Secondly, keeping to schedule is also important. Time is always of essence for a project. You should ensure that you would be running before the schedule rather than after it. Otherwise it will lead to late completion. On top of that, selection of the participants should bealso taken into consideration. People with a wide range of experiences can enhance the chance of the successfully sorting out problems.2. What is important when choosing people to work in teams?●Variety of experience●Personal qualities●AttitudeFirstly, variety of experience is very important to a team member, because you never know what kind of problems might suddenly come up to you. Experiences in different fields will enhance the chance of successfully sorting out problems with you knowledge which is based on your past experienceSecondly, personal qualities are also important. The basis of the team work is mutual trust and friendly atmosphere, which requires team members to be patient, modest and to have good interpersonal skills. What’s more, attitude should be also taken into account. As the old saying goes “Attitude is everything”. It has a direct impact on the success or failure of the teamwork.Recruiting & SelectingWhat is important when selecting staff for promotion? (selecting new applicants for candidates)●Work- related qualities(专业素养)●Personal qualities(人品)●Current performance●ExperienceFirstly, when aiming for promotion, work-related qualities are important .These qualities include qualifications, skills and abilities which are necessary for any job.Secondly, personal qualities are important as well, such as loyalty to the company, responsibility and so on, since these can help to establish personal credibility and integrity among colleagues.On top of that, current performance is another factor to consider. Successful performance can at least demonstrate some aspects of the staff’s ability, such as communication skills, sales experiences and so on. What is important when aiming to retain good staff? What is important when aiming to reduce staff turnover?What is important when motivating staff?●Pleasing work environment●Career opportunity/development/structure(1\2\3)●Flexible working hours●Financial benefits(1\2\3)●TrainingFirstly, creating a pleasing workplace is very important when aim to retain good staff. A pleasing workplace includes everything from having the right tools available to provide basic comfort, such as proper lighting and noise control, etc.Secondly, career opportunity is also important. Employees will remain withtheir employer if career opportunities are presented. Career plans for those who what to upward in the company undoubtedly improve morale and boost engagement. (This can lead to some motivational values and enhance employees’fulfillment.)On top of that, flexible working hours should be also taken into account. It allows the staff a certain degree of freedom, which is essential for the balance of life and work.Financial benefits are also important. Staff want some sort ofrecognition for the job that they do. Correct financial benefits plan will arouse their enthusiasm. Otherwise, they would feel being ignored (neglect/overlook). Besides, training cannot be neglected, since training can keep their skills current and up-dated, thus making them more competitive throughout their lives.What is important when aiming to improve career prospects?●Reading business articles●Learning a foreign language●TrainingFirstly, reading business articles is very important when trying to improve career prospects. This is a good way for you to keep up with the latest development in related field which may give you a clue of what to do next.Secondly, learning a foreign language is also important. For instance if you are good at speaking English ,that would add weight to the improvement of career prospects since the globalization economy and thewide-spread international corporation all needs the bridge of a common language ,and English is one of the most widely used languages.Thirdly, training is another factor to consider. By doing so , you get access to a range of skills to meet different sorts of needs from different jobs.Conference and PresentationWhat is important when organizing a conference?(Presention)●Conference speakers●Venue/Location●Topics covered●Facilities needed●Audience●Practicing beforehandFirstly, I think conference speakers are a very important factor to consider. If they are well-known people knowing a lot about a particular field ,or come from big multinationals, the conference/presentation will be likely to be informative and you may benefit a lot from it.(A good presenter knows what his audience want andis able to demonstrate (speak) in a clear, accurate and honest way to grab their attention and to raise their interest.)Secondly, location is also important. If the conference is held in a place with beautiful surroundings, more people will go and it’s good for you to do some useful networking. (Help you free from nervousness) On top of that, topics covered should be taken into account. To ensure all the audience can really benefit from the conference, what the speakers talk about ought to be something that the participants are interested inand relates to their workTo ensure the success of the presentation,some facilities are needed, such as OHP, microphone and PowerPoint that work. They can help to make details more clearly expressed and the presentation more impressive to the audience.The audience is also very important. Their participation and interaction can be helpful to the success to the presentation. It has to be decided first who is the target audience and then according to the result, send out the invitation letters to the right people before thepresentation.What do you think is important when planning a career?●Qualifications●Future trends●InterestFirstly, it’s important to consider qualifications, since qualifications, to some extent, means relevant education, knowledge and ability, which are essential to the development and success of your career in the future. With qualifications, it will be easier for you to be accepted and acknowledge by others. Secondly, it’s also important to consider future trends. Following future trends will keep you up with the times and bring you more chances. Persuing a career with good future trends is undoubtedly more promising. Furthermore, personal interest should be also taken into account. Interest will bring along active attitude, thus making it easier to overcome work stress. Marketing1、Advertisement2、Packaging包装3、Setting pricesWhat is important when dealing with competition?●Pricing polices●Advertising strategies●QualityWhat is important when aiming to reach new markets?●Market research /Target market( the first step before the company gets into the market.)●Pricing●AdvertisingFirstly, market research is important when aiming to reach new markets. By carrying out market research, a company can get such information as whether ther e’s a market for a new product, and what are customers’needs and tastes for new product. Thus, the new product will sell well when it is launched into the market.On top of that, pricing should be also taken into account. In order to capture a large market share, you must set a price lower than your competitors. If you fixed the price higher than your rivals without higherquality, you might soon find yourself in an unfavorable situation.(The fundamental task for a company is to make its products and itself know to the public. There are several ways to achieve this, advertising is the most important one.)What is important when advertising a new product?●Cost●Media●Target consumersFirst, cost is very important when advertising a new product. Without money, there can be no mentioning of training at all. The costs of advertisement should be calculated carefully and reasonably..The mount of advertising budget determines the scale and period of advertisement.Secondly, media is also important. A company, through proper advertisements, can manage to introduce the advantages of their products comparing to their rivals’and convince the consumers that their products would be the right choice.Thirdly, target consumers should be taken intoconsideration. For instance, bill board will likely be an important element for the target market that has a limited number of potential customers, while TV comer What is important when setting prices for new products?●Cost●Demand●Competition(competitors’prices)The first thing we must take into account is costs when setting prices for new products. Prices should cover the costs, such as insurance, raw materials, rent and equipment. Otherwise, the company will make a loss. Secondly, demand is also important. Consumer demand for the product clearly affects the price that can be charged. When demand is strong, we can set high prices, when demand is weak, we can set low prices.Besides, competition should be taken into account. If you fixed the price higher than your rivals without higher quality of service, you might soon find yourself in an unfavorable situation.(The company is supposed to consider the prices set by its competitors.(Last but not least, if a company wants its new products to be competitive, it must take competition into consideration. It must set the prices equal to or lower than its competition.)●What do you think is the basic objective underlying all promotion?I think it’s to provide information. Companies want to tell customers about themselves as well as what products are available, where they can be purchased, and for what prices.●What do you think are the promotional alternatives? They are advertising, sales promotion, personal selling, and publicityDelegationEntertaining Clients招待客户●Do you think it’s necessary for a company to establisha goodlong-term relationship with its clients?Yes. A good long-term business relationship with clients means better understanding and greater trust between you and your clients. That will definitely help retain clients.Location and Relocation●What is important when relocation a business?●What is important when choosing retail premises to rent?Local workforce availableLocation of site (transportation)Length of contractDemand for products or servicesLabor costsCompetitionFirstly,Secondly, location of site is very important. You need to consider whether it’s convenient and easy for raw material supply and transporting out the products, whether it’s easy to get access to the electricity, water, gas and other supporting energy, whether it’s convenient for staff to go to work.Furthermore, length of contract is also important. Longer contractwould cover issues in more details. The contract should cover certain matter, which are likely to happen, such as, assignment, service charges.Competition is another factor to consider. You shouldn’t locate in a place where there are already a lot of firms. Competition will severely affect a company’s revenue.DiscussionTrade fairWhat is important when exhibiting at trade fair?参加展销会需考虑哪些要点●Quality of display●Staff selectedFirstly, when exhibiting at trade fair, quality of display is very important. The quality of the display will affect the public image of the company. Therefore you should make sure that what you display should be of high quality and show the best of your products. Secondly, it is also important to select the right staff. There have to be people who are informative and have excellent communicative skills so as to answer any kind of questions produced by potential customers.All this is impossible without careful planning. So you have to plan in advance to make your display acomplete success.What is important when planning the layout of a stand at trade fair? 展销会展位布置需考虑哪些要点?●Attractiveness●Security of exhibits●Space arrangementFirstly, attractiveness is very important when planning the stand layout. In order to get more people to visit your stand, it should be designed in a creative way to make it as eye-catching as possible.Secondly, security of exhibits is also important. No one want to see any visitor to your stand be hurt due to the neglect of security of exhibits. So make sure your exhibits are placed in safe way to avoid any potential dangers.On top of that, space arrangement should be also taken into consideration.For instance, there should be area for demonstrating your products as well as for discussion with visitors.●Entertaining Clients(organise outdoor activities户外活动、商务活动)●Arrange a meeting(travelling and accommodation arrangement,information ,travelling) give presentation●How important is it for a company to have regular meetings? Very important. It is an effective way to collect ideas and to communicate. Also, it keeps employees well-informed with the latest developments of the company●Video conferencing●Training(seminar/programme) for new staff(students /appraisal\measure/evaluate1.offer a training on sth. for sb. It’s certainly a good chance to improve-----Training is to the mutual interest of both the individual and the company The growth of the company depends on the development of its staff.2.focus on issues/topics like XXXX, which are important when holding a training programme3.I am with you here./You bet./I couldn’t agree with you more. This aims to ---Besides that,------------It’s a very good idea.So that leads to the next item-----谈论如何做,以及这种做法的意义。
BEC商务英语考试中级口语对话集锦
BEC商务英语考试中级口语对话集锦bec的口语是考试的一个重要板块, 为了帮助大家在口语中拿分, 下面小编给大家带来BEC商务英语考试中级口语对话集锦。
BEC商务英语考试中级口语对话集锦11.Go across the street 过马路A: Let’s go across the street for a walk.B: Okay, sounds very nice.A:我们过马路走走吧。
B:好的,这主意不错。
2.Go around the lake 去湖边走走A: Would you like to go around the lake?B: Great idea!A:你想不想去湖边走走?B:好主意!3.How are things going? 怎么样?A: How are things going recently?B: Pretty good.A:近怎么样?B:很好。
4.How is your family? 家里人好吗?A: How is your family?B: They are doing well.A:家里人好吗?B:他们很好。
5.Let’s go and get some fresh air.我们出去呼吸一下新鲜空气吧。
A: After lunch, let’s go and get some fresh air.B: Good idea.A:吃完午饭,我们出去呼吸一下新鲜空气吧。
B:好主意。
BEC商务英语考试中级口语对话集锦2(1)A: We can offer you this in different levels of quality. B: Is there much of a difference in price ?A: Yes , the economy model is about 30% less. B: We’ll take that one .A: 这产品我们有三种不同等级的品质。
BEC口试话题介绍
BEC口试话题Part 11.常见问题关于基本个人信息(about basic personal information)What is your name?Where are you from?Tell me something special about your hometown.What do you do in your spare time?How do you spend your leisure time?What are your hobbies?What do you usually do in your holidays (on weekends)?关于学习How are you as a student?Do you enjoy your study?What’s your favorite subject?What’s your major?Do you like your major? Why?When and where did you graduate?关于工作What is your job?Give me a brief description about your current job? What does your job involve?What’s your position in the company?What are your job responsibilities?What exactly do you do in the company?How do you like your job?What are the advantages of your job?What do you enjoy most about your job?What are the disadvantages of your job?How do you handle pressure in your work?Do you have to work overtime?Do you like SOHO (small office, home office?)How would your friends or colleagues describe you?Do you like your colleagues?Do you often go on business trips?Do you like your working environment?What do you think of your boss?2.实用句型IntroductionsI’d like to introduce myself. My name is Jay. ----Nice to meet you. I’m Tom.Let my introduce myself. My name is Peter. ---- Pleased to meet you. My name is Jenny.May I introduce you to our manager, Mr Lee? ---- Y es, please. Pleased to meet you, Mr Lee.I’d like you to meet Jane Brown, our ----Nice to meet you, Ms Brown. My name department / line manager. Is Tom Jackson.Have you met Mrs Lee, our HumanResources Manager? --- Y es, I was introduced to her yesterday.GreetingsNice to meet you. --- Nice to meet you too.Glad to know you. --- It’s nice to meet you too.Pleased to meet you. --- Pleased to meet you too.How do you do? --- How do you do?HobbiesWhat do you do in the evenings / at weekends?Do you like sports?How do you spend your leisure time?EducationCould you tell me something about your education? ----I studied in a university for four years. I majored in foreign trade there. Then I continuedstudying for an MA degree with the same major.Where did you graduate from? ----I graduated from East China Normal University in1988.Where did you get your BA/ MA / BS / MS degree? --- I obtained my …. degree from ECNU.What was your major when you were studying ----I specialized in digital systems engineering,in university? And got my B.S. degree. // My major wasinternational business English.What were you most interested in when in school? ----I was very much interested in foreignlanguages. I’m now still quite fluent in Germanand Spainish. I want to learn another language,perhaps, French.OriginsWhere do you come from?Where do you live in China?Can you tell me something about your hometown?---- Well, I was born in Shanghai and grew up there.As we all know, Shanghai is one of China’s importantcentres of economy, finance, trade science andtechnology, information and culture. As a notedhistoric and cultural city, Shanghai attracts millions oftourists at home and abroad with its unique charm.Now it is experiencing such a boom that it cancompete with any other modern city in the world.Titles and PositionsWhat do you do in the company? ·I’m the group accountant for HBC.·At HBC, I work as an administrator for the internationalbusiness development group.·I deal with the systems administration for HBC.What’s your position in the company? ·I am one of the training officers at HBC.·I’m a credit controller. I report to the Finance Director ofHBC.·I’m the training supervisor at HBC. I report to the HumanResources Manager.Job ReponsibilitiesWhat exactly do you do in the company? ·I’m responsible for the day-to-day accounting for thegroup.·My responsibilites are responding to correspondenceand receiving and answering phone calls.What are your job responsibilities? ·In my job, there are all kinds of responsibilities, suchas responding to correspondence and receiving andanswering phone calls.·It’s my duty to reply to all the correspondence,receive and answer phone calls.Disadvantages of one’s jobWhat are the disadvamtages of your job? ·The disadvantages of my job are that I have to startearly and finish late.What are the things you don’t loke about ·The things I don’t enjoy are the routine back-ups of your job? all the data.·What I don’t like about my job is that I often have toworl overtime.·I don’t like the 9 to 5 system. I hope I can work withthe flexible system. Y ou know the SOHO.Advantages of one’s jobWhat are the advantages of your job? ·The advantages of my job are the flexible system andgood benefits.What do you enjoy most about your job? ·The thing I enjoy most about my work is that I feelcomfortable in the workplace.·The most important thing that I enjoy is the peoplehere at HBC.What do you like about your job? ·I find finance interesting.·I like the challenges in my job.·I think the nice part of my job is the pay.Part 21. 常考问题What’s important when looking for a new job?·Location ·Salary ·…..What’s important when selecting an applicant?·Work experience ·Qualifications ·….What's important when recruiting a secretary?·Efficiency ·Good organization skills ·….What's important when choosing a business club to join?·Numbers of members ·Membership fee ·….What's important when promoting staff?·Personal qualities ·Current duties ·….What’s important when choosing a business language course?·Cost ·Size of group ·….What’s important when selling a new product?·Price ·Quality ·…What’s important when planning a business trip/·Necessities for the trip ·Knowledge of the destination ·….What’s important when choosing a travel agency?·Price ·Reputation ·….What’s important when finding a hotel for business travelers?·Room service ·Business facilities·….What’s important when holding a trade fair?·V enue ·Cost ·…..What’s important when attending a conference?·Cost ·V enue ·…What’s important when choosing a magazine to advertise a product or service in? ·Cost of advertising ·Target audience ·….What’s important when fighting stress?·Exercise ·Entertainment ·….What’s important when opening a branch in a new city?·The location ·The potential purchasing power ·…What’s important when arranging a sales conference?·Agenda ·Cost ·….What’s important when entering a new foreign market?·Exporting directly using the existing sales staff·Finding a joint-venture partner·…What’s important when planning a presentation?·Finding out about the audience ·Researching the topic ·….What’s important when aiming to improve customer service?·Staff training ·Customer satisfaction ·….What’s important when managing a project?·Encouraginging teamwork ·Keeping to schedule ·….What’s important when finding a perfect partner?·Size of the company ·Company history ·....W hat’s important when considering whether to invest in technology?Benefits to the company Cost involved …..W hat’s important when deciding whether to obtain a further qualification?Career benefits Profession concerned …..W hat’s important when placing a newspaper advertisement?Newspaper sales figures Cost of advertising …..What’s important when motivating staff?Financial benefits Career development opportunities[Training opportunities; Training opportunities]What’s important when dealing with competition?Pricing policies Advertising strategies …..[Advertising strategies; A wide range of goods or services]What’s important when planning health and safety training?Selecting topics Selecting staff to attend ….[Length ; Re-training]What’s important when choosing new office equipment?Price and discounts Brand names[Consulting staff before buying; after-sale service]2. 实用句型1) expressions for opening presentationIntroducing the purpose of a presentation·The purpose / aim / subject of my talk is to provide……·I’m going to talk about ….·My presentation will help….Providing a framework·There are three points I am going to make.·I am going to exmaine theree topics: firstly, the history, secondly, the markets, and thirdly, the staff. ·I’ve divided my talk into three parts.2) expressions for the presentation bodyIntroducing one subject·I’d like to start by / with ….·Let’s begin by / with …·The most important point to make is …Finishing one subject·That’s all I have to say about the first point.·This is all I want to say about this point.·That wraps up this point.Starting another subject·Now we’ll move on to the second point.·Now let me turn to the second point.·My second point is the staff of the company.·I'd like now to discuss the second point……Ordering·First…second…third… at last….·Firstly….secondly….. thirdly…. lastly……·First of all ….then….next…. after that….. finally….·To start with….. later…..to finish up….Using examples·For example / instance….·A good example of this is …..·To illustrate this, I have an example for you.·I’ll illustrate this by using the following example.3) expresssions for summarizing·To summarize, there are three main points.·Now, to sum up, I have covered three main points in my presentation.·In conclusion/ In short / In a word, I have covered three main points in my presentation.·So let me summarize what I’ve said. I have made three points: firstly, the history, secondly, the markets, and thirdly , the staff.Part 31.常考问题Program for new staffThe company you work for would like to introduce a full time program of training for new staff. Y ou have been asked to help prepare the program.Discuss the situation together, and decide:What should be covered in the training program.How else new staff can be helped to settle into their jobs as quickly as possible.Business seminarY our company is going to hold a seminar on a certain topics about marketing. Y ou have been asked to help with the preparation for the seminar.Discuss the situation together, and decide:What facilities and seminar arrangements you will need to make.Who you are going to invite to attend the seminar, and how to contact them.Negotiating dealsY ou are the regional salesperson of a newly-established computer company. Y ou have been asked to negotiate deals for the sale of the new range of computers.Discuss the situation together, and decide:What are the selling points of your new range and how to display its advantages to the potential customers.What are the details of the products, e.g. special offer, price and delivery time.Company visitorsA group of business people from a foreign trade delegation are visiting your company next month.Y ou have been asked to help prepare a program of activities for the visitors.Discuss the situation together, and decide:What kinds of activities would be suitable for the visitors.How to entertain the visitors outside working hours.Customer newsletterY our company woul like to introduce a newsletter to send to its customers regularly. Y ou have been asked to co-ordinate the project.Discuss the situation together, and decide:What kinds of articles and information should be included in the newsletter.What the newsletter should look like and how often it should be produces.Promotion videoY our company is planning to produce a short video to promote itself abroad. Y ou have been asked to help plan the contents of this video.Discuss the situation together, and decide:Who the target audienc will be, and how to make the video interesting and informative for them.Which aspects of the company you will need to include to introduce on the video.Work experience programY our company has decided to offer a 2-week work experience program for a small group of business students. Y ou have been asked to help with the preparations for this program.Discuss the situation together, and decide:What kinds of work experience should be offered to the students.What kind of informatio would it be useful for the students to know and how the participants should be selected.Trade fairY our company is attending a trade fair in a foreign country for the first time. Y ou have been asked to help with the preparations for this trip.Discuss the situation together, and decide:What travel and accomodation you will need to make before the trip.What kinds of business customs in the foreign country would it be useful to know about, and how to find out about these before the trip.Export officeYour company has decided to open an export office in order to deal with an increase in orders from abroad. This office will be responsible for the company’s exports, and will be visited by foreign representative.Discuss the situation together, and decide:●What kinds of jobs will be available in the new office●What training will be needed for these jobsCost cuttingYour company has decided to try to reduce costs. You have been asked to investigate the possibility of cutting the financial costs of operating your department.Discuss the situation together, and decide:●Which are the areas where costs could be cut?●What problems might arise from cutting costs?New factoryYour company is expanding and wants to open a new factory in another area. You have been asked to consider where the best place would be to locate it.Discuss the situation together, and decide:●What factors need to be considered in choosing a good location●Which of these factors are the most important to considerStaff recruitmentYour factory urgently needs to recruit a large number of temporary staff in order to fulfill an unexpected order. The staff needs to be ready to start work as soon as possible.Discuss the situation together, and decide:●What you need to do in order to fin d suitably skilled staff?●What type of induction program the new staff will need before they start work?Customer complaintsYour manager is not satisfied with the way staff reacts to complaints from clients about products or services. You have been asked to suggest how this could be improved.Discuss the situation together, and decide:●How the company can make effective use of will be available in the new office?●What training will be needed for these jobs?Language Courses AbroadYour company has offered you the opportunity of attending a six month English language course abroad. You have to decide whether to accept, and are therefore going to attend a meeting to find out more about the offer.Discuss the situation together, and decide:●What the adva ntages are of learning languages abroad●What plans you will have to make for work and home if you go away for a long periodPotential SupplierA potential supplier will soon be visiting you at your workplace. You think this supplier and the products or services or services they offer could be very important for the future of your company. Discuss the situation together, and decide:●What you need to find out about the supplier and the products or services before the visit●How you could entertain the supp lier the negotiationsCompany DirectoryYour company is going to be included in an international directory of all the types of businesses operating in your country. You have been asked to write a brief profile of your company for the directory.Discuss the situation together, and decide:● What information you will include about your company● How the directory would be useful to companiesBusiness PresentationA local business college has asked your company to give a short presentation to a group of young business students about the work of one of the departments in your company. You are in charge of organizing the presentation.Discuss the situation together, and decide:●Which department would be the most interesting for the students to hear about●Which methods or aids could be used to make the presentation interesting for young peopleOffice SpaceYour company’s offices have become too small. However, because of their excellent location, many of the staff are opposed to moving. You have been asked to suggest ways of solving the problem of lack of office space.Discuss the situation together, and decide:●How new technology could help to solve this problem●How staff could be persuaded to move to a new location if necessaryCommunity RelationsYour company has recently moved and would like to establish a good relationship with the local community. You have been asked for some suggestions on how to do this.Discuss the situation together, and decide:●What types of activities the company could become involved in●How these projects could benefit both the company and communityHealth and SafetyYour company intends to carry out a health and safety review of its premises. You have been asked to make the preparation for the review.Discuss the situation together, and decide:Which aspects of health and safety should be included in the reviewHow to ensure that the review runs smoothlyStaff FitnessYour company is keen to have a fit and healthy workforce. You have been asked to suggest ways in which this could be achieved.Discuss the situation together, and decide:● What the advantages are to a company of having a fit and healthy workforce● What facilities a company should provide in order to encourage staff to be fit and healthyInvesting in Staff TrainingYour company has recently had a problem with staff leaving the company shortly after completing training courses. You have been asked to write a report for senior management on this situation. Discuss the situation together, and decide:● How to encourage staff who have undertaken training courses to stay with the company● How to ensure that a company benefits from providing a range of facilities for its workforce Corporate EntertainmentYour company is keen to establish a policy for entertaining important clients.You have been asked to make recommendations for a policy for corporate entertainment.Discuss the situation together, and decide:● What are the advantages and disadvantages to a company of entertaining clients● What are the criteria for selecting entertainment for clients2.实用句型Stating problemsThere are some signs that moral is falling.We have difficulty getting staff to work overtime.Recruiting is not meeting our needs.Proposing objectivesThe thing I want to look at with you is how we can improve our service.The subject I would like to focus on this morning is “performance”.The issue I’d like to explore today is the customer service.Putting forward suggestionsWhy don’t we have a look at our procedures?What I think we should do is to increase training for our staff.I’d like to set up a task force to look at our service.ClarifyingSo, what you’re saying is that we should rethink the process?So you mean we ought to think it through again?In other words, you’re saying that the company could improve the service?Rejecting topicsI don’t think it’s related to our subject.What you are saying may be true, but it has nothing to do with the meeting designated topic. Keeping people on the subjectShelly, please don’t digress from the topic.Please focus on the topic.Michael, you’re wandering off the subject.Postpone a topicWe will come to that point later.Can we talk about it later?Expressing opinionsI believe we can finish it on time.In my opinion, it will be fine.It’s quite clear that we’ll have to do it.Personally, I don’t think we should change the budget.Soliciting opinionWhat do you think of the customer’s claim?How think we should deal with the matter?What’s your opinion on this?What are your view on this?Could you tell us something about that?InterruptingMay I get a word in?Sorry to interrupt you, but could you tell me the reason for this?I don’t want to interrupt you, but could you give me an example?Could I just make a point here?Strong recommendationsI strongly recommend that we put in more efforts in promotion.There’s no alternative. We have to put in more efforts in promotion.I think we have to put in more efforts in promotion.Neutral recommendationsI propose(formal) / suggest / recommend we put in more efforts in promotion.Why don’t we put in more efforts in promotion.Weak recommendationsPerhaps we could consider changing our procedures.Maybe we should think about changing our procedures.AgreeingI agree with you. I’m 100% behind you.I go along with you. I entirely agree with you.Y ou’re absolutely right.I could n’t agree with you more.DisagreeingI don’t agree with you. I don’t think it is workable.I don’t go along with that. I don’t see eye to eye with you on that.I understand you very well, but I have to to disagree.I’m not with you. I totally disagree.Limited agreementWaiting to be convincedI can see what you’re getting at. I’m not sure / convinced about the budget. There are two sides to the argument. I just think we need more time. Responding neutrallySummarizingRight, it looks as though we’ve covered the main areas/ points.I think that just about covers everything.Is there anything else to discuss?Shall we go over the main points now?In conclusion, we have discussed three points.If I can summarize what we have discussed so far, we have covered three points.To summarize, there seem to be three plans we can choose from.。
BEC备考:BEC中级口语考试必备话题汇编
BEC备考:BEC中级口语考试必备话题汇编在bec中级口语考试中,有哪些话题是必备的呢?下面小编给大家整理出来。
BEC备考:BEC口语考试必备话题11.Mutual trust2.Full co-operation3.Pre-buildingFull co-operation among team members has a direct impact the organizational performance. When the culture of team cooperation is built up in the team members, they would render collective efforts to achieve the common objectivesand ensure a higher level of quality and workmanship.员工之间的通力合作对企业绩效有着直接影响。
当团队协作理念建立后,他们将会共同努力达到共同的目标。
并确保高水平的质量及工艺。
Mutual trust is the first secret of successful teamwork. In the teamwork, the staff function better and cope with stress more easily when they are in a trusting relationship. They will tend to share their real thoughts and communicate with each other effectively. This helps to bring out the potentials and the reliable collective cohesion among employee.一个成功团队的首要秘诀是相互信任。
bec中级英语口语(汇总8篇)
bec中级英语口语(汇总8篇)bec中级英语口语第1篇SCENE② B 隔周,吉娜到老板的隔间去看他【我要提供你认股权】Vince: I want to 1) offer you more InfoKing stock 文斯:我要提供你资讯王的认股权。
Zina: When you hired me, you knew you were going to be low on cash, didn't you?吉娜:你在雇用我的当时,就知道你会缺现金,对吧?Vince: Let me To get more cash, I'll have to borrow more from Vikam, the 2) venture 3)文斯:容我解释。
为了要有更多现金,我就得跟投资我们的维康创投借更多的钱。
Zina: I know how it You don't want to give away any more of your future 4) profits than you have吉娜:我知道这种运作方式。
除非万不得已,你不会想把更多未来的利润拱手让人。
Vince: Instead of 5) increasing their 6) position, I want to increase文斯:正是。
我不增加他们的股权,反倒要增加你的。
语言详解A: I'm going to offer you a position in our sales 我要提供我们业务部的一个职位给你。
B: Thank谢谢您。
【I know how it 我知道规矩。
】这里的work不是指“工作”,而是指“事物运作的道理与规范”,类似于行规的概念:A:I am afraid we are going to have to fire我恐怕我们得要开除你了。
B:It's OK, I know how it You just don't like 没关系,我知道行规。
BEC中级-口语第二部分常考话题
常考话题真题部分:(1)What is important when…?Trying to attract new staff• Competitive wages• Company reputation(2)What is important when…?Preparing to go away on a business trip• Informing colleagues and clients• Delegating essential tasks(3)What is important when...?Planning corporate hospitality• Guest list• Type of event(4)What is important when...?Writing a newspaper advertisement for a job vacancy • Description of t he work• Experience needed by applicants(5)What is important when...?Delegating work to others• Clear instructions• Choice of person for the task(6)What is important when...?Designing a company website• Type of information to include• Different language versions(7)What is important when...?Meeting foreign clients for the first time• Foreign language skills• Knowledge of cultural differences(8)What is important when...?Deciding whether to buy or rent office equipment• Cost• Sp eed of technological change(9)What is important when...?Aiming to increase staff productivity• Offering bonuses• Creating a pleasant environment(10)What is important when...?Aiming to keep good staff• Promotion opportunities• Salaries(11)What is important when...?Organizing a conference• Conference speakers• Facilities at conference centre (12)What is important when...?Producing a marketing plan• Identifying target customers• Setting a budget其他常考话题:(1)What is important when...?Aiming to improve production quality• Up-to-date equipment• Staff training(2)What is important when...?Aiming to improve customer service• Staff training• Customer satisfaction surveys (3)What is important when...?Preparing for a job interview• Studying the job advertisement• Finding out about the company• preparing for questions(4)What is important when...?Interviewing candidates for a job• Personal qualities• Qualifications(5)What is important when...?Aiming to reach new market• Market resea rch• Advertising(6)What is important when...?Conducting market research• Competition• Characteristics of sample(7)What is important when...?Organising a training programme• Availability• Cost(8)What is important when...?Planning a career• Qualifications• Future trends(9)What is important when...?Choosing a new supplier• Product quality• CostsChoosing suitable transport for a business trip• Convenience• Cost-effectiveness(11)What is important when...?Selecting employees for promotion• Personal qualities• Current performance(12)What is important when...?Setting up a new business• Management experience• Financial backing(13)What is important when...?Advertising a product or service• Appropriate media• Competition(14)What is important when...?Preparing to attend a conference• Information about the speakers• Planning the journey(15)What is important when...?Attracting investment• Strategic planning• Public relations(16)What is important when...?Choosing a business club to join?• Numbers of members• Membership fee(17)What is important when...?Finding a hotel for business travelers?• Room service• Business facilities(18)What is important when...?Choosing a magazine to advertise a product or service in?• Cost of advertising• Target audience(19)What is important when...?Fighting stress• Exercise• Entertainment(20)What is important when...?Opening a branch in a new city?• The location• The potential purchasing powerPlanning a presentation?• Finding out about the audience• Researching the topic(22)What is important when...?Managing a project?• Encouraging teamwork• Keeping to schedule。
BEC中级-常考口语话题
一、员工管理(1) 激励员工,提高工作效率短语: staff motivation,working efficiency措施:financial: bonus, good salary, stock options,Benefits system: family-care allowance, sick pay, transport subsidy, relocation expenses, holidayallowance, overtime payCareer development: training,promotion,flexi-time,Psychology: acknowledgement from above, a more challenging jobOthers: comfortable working environment, first-class air travel, paid holidayTravel chances作用:?Training, for career aspirations.? Acknowledgement form above:satisfy staff’s psychological needs.?Flexi -time:Advantages:For staff, it can improve staff satisfaction level.This not only helps staff keep a better balance between life and work, but also can save them alot of time and money on road, so that they can control their hours better, and reserve time forfamily, hobbies and other private affairs. It’s especially useful for those living m iles away fromtheir working place, and those who have heavy family burdens.For companies, it can reduce office space and overheads.Disadvantages:(1) It’s not suitable for everyone because it demands lots of self-discipline and self-motivation.(2) Without supervision 监督管理system support and competition from colleagues, staff willfind it hard to stay motivated.(3) Many family environment isn’t suitable for home working. These may lead to low efficiencyand poor performance which will seriously affect our company’s development.Solutions:(1) People should have a computer at home with access to the Internet so that they can get intouch with the head office at any time.(2) Meetings should be arranged regularly for face-to-face communication and the share of ideasto encourage staff interaction.(3) Performance appraisals should be conducted on a regular basis to check staff’s workprogress and to see whether they manage their time well.Working at office:Staff will get more chance to communicate with each other, share knowledge and ideas,.?Good salary: i t represents a decent and comfortable life, and social status?Comfortable working environment: working condition is crucial for the healthand safety of staff?promotion: encourage staff to continue their efforts步骤:?了解员工的喜好: A staff survey should be conducted to identify 支持,认出,识别staff’s requirements and expectations, and to find out their likes and dislikes about the company.?对不同的员工有不同的激励方式:Provide different incentives 动机,刺激,激励的for different staff. To motivate someone with strong career aspirations志向,抱负,强烈的愿望, we can provide promotion. When they make a great achievement, they will be promoted to a higherposition. For those who are not interested in management, we can introduce financial reward system. As forsenior managers, we can suggest stock option, longer paid holiday, first-class air travel, private car, etc.Besides, flexi-time and family-care allowance should be provided for those with heavy family burdens. In aword, staff should be motived according to their needs and preferences.The importance to a company of having well motivated staffFirstly, well-motivated staff often work harder, think more creatively, and are willing to take moreresponsibilities, all of which are essential for /to the development and success of a company.Secondly, well-motivated staff can also help stimulate刺激,激励 their colleagues’ morale andcreate a dynamic working environment where everyone are encouraged to put their talents intofull play. This helps a lot to bring out the potential and creativity of individual and maximize thecollective force of a team.Thirdly, making staff motivated also can encourage efficient internal communication, and create apleasant atmosphere sharing mutual help and understanding.员工的晋升短语:promotion晋升时的重要考虑因素:?领导才能:leadership qualityA prospective 预期,未来,可能的candidate must demonstrate outstanding qualitiesof leadership, such as directing a team, coordinating the relationship among colleagues,allocating tasks, nurturing培养 talents. Because people on managerial positionsdetermine the performance of both individual and the company. (Because people onsenior positions can directly affect the company’s future performance).?良好的教育背景:good education background: A well-trained and well-educated candidate has rich theories for his job, which is the basis of knowledge thatwill be gained in the future work.?相关工作经验:working experience: People without relevant working-throat market, anexperience won’t be able to direct their subordinates. In today’s cutimproper instruction may crash the whole company.?个人品质:Absolute loyalty and commitment to the company have alwaysbeen priorities. An ideal candidate must demonstrate the merit of regarding himself asa contributor rather than a taker to the company.怎样获得晋升机会:?发展工作相关技能develop work-related qualitiesThese qualities include Professional skills and managerial abilities. Professional skillsguarantee excellent job performance, while managerial skills and abilities,contribute to successful team work.?个人品质personal qualitiesPersonal qualities such as absolute loyalty to the company, a strong sense ofresponsibility are also necessary when seeking an opportunity of promotion. In aword, you should present yourself as a contributor to the company rather than ataker, and take every chance to demonstrate to your boss your desire andcompetence for being a leader.?从你的领导那里学习,了解个人优势和劣势Learn from your superior, and find out the differences between the two of you, make constantefforts to promote your strengths and make up for the shortages.公司应当制定合理的提拔政策:?从内部晋升 promote from within instead of external recruitment好处,原因:?there are abundant human resources we can make full use of.?Furthermore, external recruitment needs extra costs and time fortraining?Recruiting external candidates will undermine the morale andproductivity of our employees, while promoting someone from withinhas a motivating effect. It can serve as a reward for staff withoutstanding work performance and encourage people to continue theirefforts.?On the whole, promotion-from-within contributes to both thecareer development of individual and the overall growth and success ofour corporation.措施:However, as a coin has two sides, promotion-from-within, sometimes ,can lead to internal conflict among employees.guarantee fair competition.? A clear description for the requirements of the job should be given, involvingprofessional skills, relevant working experience, educational background, andpersonal qualities as well as track record.? Set up a sound appraisal process and a fair promotion system. Make sure that all members are evaluated openly and honestly and their promotion is onlybased on their contribution to the company, rather than race, sex, or otherirrelevant criteria. As we all know, discrimination can largely under'mine逐渐削弱the morale and satisfaction of its victims, and even force them toquit their jobs.? Secondly, people in charge of interviewing should be someone who has experience in associating with people from different background, who isrighteous and can avoid personal bias and discrimination.Personnel management: the importance of internal promotion as an incentive for staff?员工的培训制定培训计划时,需要考虑的内容?Identify training needs:When arranging a training programme, it’s very important for you to fully understand your staff’s requirements, and the results they expect to achieve from the training. You need to have a deep talk with your staff and encourage them to write a personal development planfrom which you can identify their career aspirations and training needs. Getting staff positively involved in this process will make them feel valued and respected and in turn they will take more seriously the opportunity of learning new skills and make the utmost of it.?Divide staffAfter pinpointing 准确描述,精确的your goals, the next task for you is to divide your staffinto several groups according to their personal abilities and then train them towards differentgoals. For staff with a high level of skills you should train them towards the managingdirection, however for those who have relatively weak abilities, you should focus onimproving their basic skills and knowledge.(3) CostsBesides, you need to set up a clear budget beforehand, and take it into account all the time.The amount of budget directly determines what level of training you can use and how you willarrange it.普通培训?Language training: The globalization of economy and wide-spread international cooperation have made English an indispensable 必需的,必不可少的tool for businesspeople. As we all know, language is a central element in communication. Staff who can speaka fluent foreign language are more likely to build a good relationship with their foreign clientsand achieve excellent performance in overseas transactions. On the contrary, it may pose abarrier to your job and even results in conflicts if you can’t communicate in a way that can accepted or understood by your clients. Therefore, foreign language ability is of greatimportance for the development of both individual and the company.?Time management:?E-commerce:?Management skills:新员工培训如何使培训更有效-throat 激烈,凶残market./competition.in today’s cutHow to achieve an effective cooperation within a company (improve teamwork)Firstly, set up a clear objective, and let staff know exactly what each member should do duringthe cooperation and what results they are expected to achieve.Secondly, try to 哦foster 培养 a spirit of teamwork among the whole workplace, and letmembers from different departments and levels realize the importance of team work and thesignificant strengths of cooperation so that a good atmosphere of mutual trust and help will becreated. To achieve this, we can conduct some outdoor activities like rafting, sailing, and rockproblem-solvingclimbing to promote team spirit. These activities will not only increase staff’sabilities but also can make realize the limitation of individual so that they will appreci ate others’ capabilities better.Thirdly, company should open supportive channels to encourage efficient internalcommunication. Organise leisure activities, like a tea party to promote face-to-face dialogue in aopen, sincere, friendly and staff-oriented atmosphere where everyone can express their opinionsfreely.When all the members develop a strong awareness of cooperation, they would make joint effortsto achieve their common goal and ensure a higher level of performance.2.弊端:A.信息交流不充足Inadequate information exchange makes it tough for staff to 了解最新情况,并列的keep abreast with/of what is happening in the company.B.交流环境官僚化,不开放Existing bureaucratic management stule creates an unequalcommunication environment which focuses too much on giving orders rather than sharing ideas.5. 加强沟通的重要性As an effective way to enhance mutual trust and understanding and to create a dynamicworking environment, internal communication undoubtedly has lots ofadvantages.(1) It helps staff keep track of 跟踪,知晓情况,追踪possible problems in their own workand make sensible adjustments at the right time. Besides, they can also usethe ideas and opinions from others to improve their future performance.(2) It also provide a platform for staff to show their talents and put their ideas across other, sothat they can acquire recognition and appreciation from your boss(3) Praise and compliment from above will in turn gives people a strong sense of honor andaccomplishment, which will impel them to work harder.Therefore, internal communication is of great significance for the development of bothindividual and the company.The importance of involving staff in setting the objectives of a company’s business planA: Firstly, Getting staff involved in the objective-setting process will make them feel valued andrespected.You actually have fostered a spirit of teamwork and every member who belongs to the teamshare a common objective. In a team, people work more systemically andcoordinate better with each other. This helps bring out the potential andcreativity of individual and maximize the collective force of a team.Secondly, The communication among your staff will be greatly enhanced and a good atmosphereof mutual trust and understanding will be created.All of these benefits will in turn bring out a higher working efficiency and better job performance,both of which are essential for the accomplishment of your goals.How to ensure effective communication.As the leader of the company, you should open supportive channels to encourage internalcommunication. Firstly, organise leisure activities, like a tea party to promoteface-to-face dialogue in a open, sincere, friendly and staff-orientedatmosphere where everyone can express their opinions freely. Managersshould be encouraged to sharing information with their subordinates. Theyshould let employees keep abreast with what’s happening in the company, sothat they can make provision for any possible changes before they actuallyoccur. Secondly, excessive competitions between units may hoard, ratherthan share information. To avoid this, a supervision mechanism thatsimultaneously rewards and disciplines knowledge-sharing activities shouldbe put in place.(11)招聘与求职招聘找什么样的人experienced, have excellent communication skills, hard-working, enthusiastic about, outgoing.怎样找到合适的人1.选人方式External recruitment:A good way to revitalize the organisations. Applicants hired from the outside can be a source of new ideas and may bring along with them the latest knowledge acquired from their previous employment.Dis: There are so many uncertainties. It will cost us a lot of money and time in training, and itmay undermine the morale and productivity of the in-house employees.Promotion from within: promoting someone from within has a motivating effect. It can serve as a reward for staff with outstanding work performance and encourage people to continue their efforts.Dis: promotion-from-within, sometimes, can lead to internal conflict among employees and havethe potential for creating tension, breakdown rather than fostering cooperation and support.2. 招聘方法Put advertisements on newspapers, and internet. Because of low cost and wide coverage Internet has become a convenient and effective tool for recruitment, which can reach a large audience of potential candidates.We can also outsource it to professional recruitment agency, which can save us a lot of time and efforts.3. 吸引员工的方法A decent salary, financial benefits: bonus, paid holiday, sick pay, systematic career development plan.4. 树立公司的名誉Make the company known in your field. Organisations that enjoy good reputation in the business have greater competitiveness in attracting prospective candidates than their competitors.招聘员工时需要考虑哪些因素 (晋升的条件)1.工作经验(working experience)A prospective candidate must have rich experience in relevant working field. His performance in previous work helps us a lot in examining his capabilities and in determining whether he is competent for the job. Besides, applicants with abundance experience will also save us a lot oftime and money on training.2.个人品质(Personal qualities)High loyalty and commitment to the company have always been priorities. A perfect applicant should demonstrate the merit of regarding himself as a contributor rather than a taker to the company.3. 教育背景和学术成绩(Education background and academic achievements)A well-trained and well-educated candidate has rich theories for his job, which is the basis of knowledge that will be gained in the future work. The certificates and achievements he has gained are the evidence of his basic knowledge and skills. These are especially important for graduate recruitment and for job which requires lots of expertise.求职如何准备面试1.研究招聘广告(Study the job advertisement)Read between the lines and interpret what kind of person and what qualities the job really asksfor.2.了解要面试的公司(Learn about the company)Collect relevant information about the company have you applied for, such as its history, background, culture, short-term and long-term goals. Equipping yourself with all of the detailedinformation will help you perform better in the interview.3.了解个人优势Do a thorough evaluation about yourself to identify your priorities and to identify your strengthsand weaknesses and to determine whether you are competent for the job. Prepare a brief introduction about yourself, as well as some real-life situations that can manifest your talents and capabilities.4.心理准备(Psychological preparation)Don’t take the results too seriously. Regard it as a chance to acquire experience and improveself-confidence. You can calm yourself down by taking deep breath and by treating it as anordinary talk with old friends rather than an interview with examiners.5. 着装,举止(Appearance, clothes, manner)A decent dressing and elegant manners help you leave a good impression on the interviews. Thishas direct influence on the results and your career prospect. Besides, good looking can alsolargely enhance self-confidence.选择工作需要注意哪些1. Working conditionsWorking conditions can largely affect staff’s performance and efficiency. In a pleasant environment, staff are more productive and efficient and are more likely to bring out theirpotential and creativity.2. Management systemIn an advanced and people-oriented management style, staff will feel free to express their opinions, communicate with each other openly and create a dynamic atmosphere, which is essential for the success of a company.3. Career opportunityI prefer to work in a company which provides lots of training opportunities for staff to improvetheir professional skills and personal qualities. These are indispensable for their career development.4. SalarySalary represents your quality of life and social status.5. Additional benefits6. line of business: must be related to my educational background.7. location of the premises ( shouldn’t be too far away from home, and transportation there isconvenient)(6)降低工作压力短语:heavy workload,pressure, time managementHow to manage a heavy workload effectively, how to cope with pressure in work自己: 1. Training courses should be arranged to improve staff’s time management skills so that they can work more efficiently and reserve more time to relax themselves.2. Establish sports facilities and organize sports activities to enhance staff’s health awareness and to improve their health condition.3. Learn some useful tips to relieve the bad feelings, like listening to soft music, taking deepbreath, etc.公司: 4. Introduce better benefits system, involving family-care allowance, and flexi-time to burden caused by family, so that they can save more energy to cope with the alleviate staff’sstress on work.5. Besides, a psychological consultancy is also needed to care about staff’s mentalhealth.The importance of being able to cope with the stress in a jobA: In today’s cut-throat market, businessmen tend to take an increasing number ofresponsibilities and constantly bear the burden of heavy workload. If they can’t cope withthe stress appropriately, it will not only result in low efficiency and poor performance at workbut also lead to serious stress-related illnesses, such as high blood pressure, fatigue, etc. All of these will in turn largely reduce staff satisfaction level, which then further cause a high turnover rate, and seriously influence the operation and stability of the whole company.Therefore the ability to cope with the stress in our jobs is one of the necessary skills thateveryone should acquire in today’s business world. A strong anti-pressure ability can help usremain dynamic and motivated even in face of big challenges. On the other hand, it will also help us keep a better balance between life and work. Therefore, ,.. is of great importance, because it will benefit your whole life.(7)时间管理1. 加强时间管理的重要性:The importance of time managementIn today’s cut-throat market, businessmen tend to take an increasing number of responsibilities and constantly bear the burden of heavy workload. If they can’t manage their time well, it will not only result in low efficiency and poor performance at work but also lead to serious stress-related illnesses, such as high blood pressure, fatigue, etc. All of these will in turn largely reduce staff satisfaction level, which then further cause a high turnover rate, and seriously influence the operation and stability of the whole company. Therefore, the ability to controland arrange working hours is one of the necessary skills that everyone should acquire in today’s business world. A excellent time management ability can help us remain dynamic and motivated even in face of big challenges. From the perspective of family life, it will keep a better balance between life and work. Therefore, time management is of great importance, because it will benefit your whole life.2. 时间管理方法1. Make a list of tasks that you need to accomplish at the outset of each day and rank all tasks inorder of importance and urgency. This helps us identify our priorities and avoid wasting time on trivial matters.2. Make a sensible allocation of time and effort for each part of your businesses. This requiresyou to find out your prime time and leave it for your top priorities. During this creative time,you can achieve 80% of results with only 20% of the effort.3. Before starting your work, you should first make your office and desk neat and comfortable.This can help you stay motivated and bring out your potential and creativity.(9)工作安全与员工健康现状:1. some employees lack self-protection awareness and violate regulations and rules frequently.2. Many overused equipment is still in operation without proper maintenance and upgrade.原因1. Because of our lack of effective means of safety communication, supervisors can’t explainthoroughly the correct working procedures, potential hazards to staff.2. Inadequate inspection on working facilities also reflects managers’negligence in safetyproblems.加强公司安全管理应做哪些工作?适用员工Safety and health training is very important, especially for those handling hazardous chemicals, dangerous machines, or working in environment with potential dangers.A. 怎样提高员工的安全意识:1. 参加培训(1) Inform staff of relevant rules and regulations, and demonstrate to them the correctoperational methods of office facilities. We should also warn them what serious consequences it may cause if they don’t follow rules.2. 举办考试(2) Examinations and seminars should be organized to constantly strengthen staff’s self-protection awareness.3. 建立监督机制 A supervision mechanism should be put in place to enforce theimplementation of rules and regulations and to discipline those who violate so that they willnot commit the same mistake again.B。
(完整)bec中级口语part 2常见话题
Explain why you brought one of the products。
strong sense of brand loyaltyreasonable pricegood after—sales servicereliability of the productgood and consistent qualityuser—friendly designgood value for moneyin styleWhat determines the price of a product?● The price of a product is influenced by the costs. 1● This is because firms have to charge a price which is greater than costs to make a profit. 2 ● However in the short run a firm may sell a product at a loss. This may be to gain m arket share or because the product is still at the introduction phase and has high research and launch costs. 3● Overall it depends on whether we are considering a short or long term pricing policy. Firms may be willing to make a loss in the short run。
It will also depend on the objectives of the firm。
Some public sector organisations, e.g。
BEC真题口语总结
BEC真题口语总结第一篇:BEC真题口语总结第四辑TEST1 : Part 2:1、marketingimportance of advertising slogans in promoting a brand or product..广告标语对宣传品牌和产品的重要性2、information managementimportance of keeping staff informed about company policies and plans让员工了解公司政策和计划的重要性3、purchasinghow to achieve and maintain good relations with all suppliers 怎样取得和保持和供应商的良好关系Part3: your company proposing send a team of staff abroad six months to set up an office and train local employees.Recommendations for that.公司拟派员工出国开设分公司或机构培训当地员工,提建议。
1、how to select appropriate staff to manage the project怎样选择合适的员工2、what preparation and advice the staff would need before leaving员工出发前应该做哪些准备,得到什么建议Follow: 在国外短期工作有什么优势,在国外工作会遇到什么问题,在国外工作怎么获得信息,国际交流频繁对公司运作的影响,公司在国外开分机构多重要TEST2 Part 2:1、Time management: the importance of planning work time effectively.有效安排工作时间的重要性2、project development: how to ensure inter-departmental co-operation on new project怎样确保各部门之间在新项目中的合作3、purchasing: how to evaluate and select new projects怎样评估和选择新项目Part 3: finance director of your company is concerned that the majority of its income comes from one main client.recommendations on expanding customer base.财务主管担心主要收入来自一个大客户,所以想扩大客户群1、what the potential dangers are of having only one main client 只有一个大客户的潜在危险2、how the company could try to gain additional clients公司怎样才能拉到客户Follow :一个相对较小的客户群的好处,除了好的客服以外怎么才能巩固和客户之间的关系,跨国企业怎么长期让客户高度满意,怎样应对日益激烈的竞争TEST 3 Part 2:1、Product promotionhow to make effective use of the media when promoting a new product or service.怎样有效利用媒体对新产品和服务进行宣传2、Information managementimportance of an effective internal communication system ina company.一个有效的内部交流机制的重要性3、Technologythe factors involved in assessing the cost-effectiveness of new technology对新技术成本有效控制的因素Part 3: Pharmaceutical company you work for keen to participate in an international conference abroad.recommendations about participation.你工作的医药公司想出国参与一个国际会议,提建议1、how to select staffs to represent the company at the conference.怎样选择员工2、what practical arrangements should be made before the meeting.会前准备Follow:是否愿意参加国际商贸会议,国际会议对公司有公司有什么好处,对员工有什么好处,对举办城市有什么好处,你认为会议对商务交流有持续影响吗TEST 4 Part 2:1、Personal skillshow to motivate employees to achieve their full potential 怎样激励员工发挥潜能2、Project managementImportance of teamwork for effective management of a project 团队工作队项目有效管理的重要性3、Health and safetyhow to develop a responsible attitude among staff to it 怎么树立员工对健康安全负责的态度Part 3:1、your company has been invited to take in a trade fair, which will take place during the busiest time of the year.You have been asked to decide if staff should be there.公司应邀在一年中最忙的时候参加交易会,决定去不去1、what the advantages and disadvantages are of attending it.去的有利和不利方面2、which members of staff would most usefully represent a company at it.哪些员工最能代表公司参会Follow:参会有趣吗,参展公司怎么布置展台吸引游客,对展会来说最合适的产品和服务是什么,有哪些将公司产品推向国际的其他方法,交易会对当地就业有多重要第三辑 TEST1 Part 2:1、Customer relationsimportance to a company of reliable customer opinions of products顾客对产品的信赖对公司的重要性2、Staff developmentimportance to a company of developing effective career plans for staff对员工进行有效的职业规划对公司的重要性3、Business strategyhow to maintain the confidence of company shareholders怎么样保持股东信心Part 3:Your company’s location in a busy city centre means the staff often complain about the time taken to get to work.Recommendations.公司位置在市中心,员工抱怨上下班时间,建议1、whether it would be better for staff to use public or private transport.乘坐私人或者公共交通工具是否更好2、what the effects might be of allowing staff to work flexible hours 让员工灵活安排工作时间有什么影响Follow:你愿意每天花很长时间上下班吗,公司是否给予交通补贴,什么会影响公司选址在市中心的决定,科技对今后人们工作地点的影响,改变员工工作时间和地点会带来哪些长远的影响TEST 2 Part 2:1、Quality controlimportance to a company of monitoring the quality of its goods and services 对产品和服务监控的重要性2、Information managementhow to ensure information is managed effectively怎样确保信息管理的有效性3、Financial planningthe factors involved in deciding on appropriate pricing strategies 要制定合理的价格策略要考虑哪些因素Part 3:Your company is about to take over another company and keen to encourage staff from both companies to work together effectively.Prepare proposal for team building接管另一个公司,要让两个公司员工在一起有效工作,建议1、what kinds of work projects and leisure activities would be suitable to encourage teamwork什么工作项目和业余活动能促进团队合作2、what kinds effective teamwork could bring to the company.团队合作的好处Follow:在一个好的团队中个人所获的益处,一个工作团队最好多少人,你认为公司既需要个人主义者还需要团队工作者吗,让全体员工作为一个整体融洽工作是所有员工或者说是公司的责任吗,对公司进行长远规划时应该对团队打造做多远的考虑TEST3 Part 2:1、Staff relationsimportance to provide a range of facilities for all staffs公司对员工提供设施的重要性2、Technologyimportance to regularly upgrade its technological equipment经常升级技术设备的重要性3、Strategic planningfactors involved in managing change effectively有效的应变管理要考虑哪些因素Part 3:Company is considering funding a regional educationalproject for 16-18 years old students interested in following a business course.recommendations for the schemes.公司投资当地教育,让有兴趣的年轻人学习企业课程,建议1、how the project could be used to promote the name of the company怎么利用这个项目宣传公司品牌2、how to monitor the progress and outcomes of the project怎么检测这个项目的结果和进展Follow: 什么方法更能广泛传播公司品牌,公司怎样选择年轻人来这个教育投资项目,参加培训项目对年轻人有什么好处,公司对教育项目的投入重要吗,国家范围内对商业人士的培训有多重要TEST 4 Part 2:1、Customer serviceimportance of providing effective after-services for customer 售后服务的重要性2、Purchasingimportance of maintaining personal contact with potential suppliers和供应商保持联系的重要性3、Recruitmenthow to ensure that the advertising of job vacancies is effective怎样保证对空余职位的广告宣传有效性Part 3: Your branch has been identified as having the lowest turnover of staff.Suggest ways in reducing turnover in other branches.你所在部门员工换手率最低,建议如何在其他部门降低换手率1、what the reasons for high staff turnover in a company might be造成换手率高的原因2、what effect high staff turnover might have on future methods of selecting staff今后怎样考虑选择员工Follow: 在一个换手率很高的部门员工会受到什么影响,高换手率会影响客服吗,高换手率对公司也有好处吗,公司招募新员工进现存团队有好处吗,在以后员工跳槽会越来越频繁吗第二辑 TEST 1 Part 2:1、Customer relationsimportance of making customer feel valued让顾客觉得有价值的重要性2、Company growthimportance to a company of controlling expansion掌控扩大发展的重要性3、Marketinghow to ensure that agents maintain a high level of effectiveness when representing a company怎么样确保代理人保持对公司的高度代表性Part 3:Your company planning to introduce a suggestion scheme and encourage staffs at all levels to contribute ideas.Consider ways of setting up the scheme.公司拟定了一个计划,想让全体员工建言献策,考虑制定这个计划的方法1、how to set up the scheme so that all staff feel they can contribute 怎样制定这个计划才能让所有人感到他们能参与进来2、how suggestions from members of staff could be evaluated.怎么评定员工提出的建议Follow:什么类型的公司最受益这种计划,公司还有哪些其他方式激励员工对公司发展建言献策,让员工更多参与公司活动的其他方法,公司获取顾客建议和评价有哪些渠道,新点子对公司保持竞争力有多重要TEST 2 Part 2:1、Communication skillsimportance of foreign language training for selected employees外语培训的重要性2、Advertisinghow to select a suitable agency to handle a company’s advertising怎么选择合适机构来进行广告宣传3、Financehow to decide whether to float a company on the stock market怎样决定公司是否上市Part 3: Company needs to relocate several members of staff to a new branch opening in another part of the country.You have been asked to submit ideas on how to make relocation attractive for staff.公司需要在其他城市的分部重新安置新人员,提出观点怎样让新地点吸引员工1、which types of financial incentives the company could offer to staff 公司应该对员工提供哪些财政激励2、what information staff could need to know about the new location 公司员工应该知道哪些新址的信息 Follow:重新安置的员工还需要哪些帮助,怎样鼓励不愿意重新安置的员工进行安置,选择分公司的位置对公司有什么影响TEST 3 Part 2:1、Personal managementimportance to a company of having well-motivated staff积极主动的员工对公司的重要性2、Strategic planninghow to decide whether to purchase or rent companypremises怎么决定是否购买或者租用厂房3、Saleshow to ensure price levels for new products are set appropriately怎样确保合理定价Part 3:Company consider providing a fitness center on premises to help employees improve their health and fitness.Recommendation for the scheme.公司考虑在公司用地建一个健康中心,建议1、what benefits the center would bring for the company健康中心给公司带来哪些好处2、how to promote the need for health and fitness to all staff怎样促进所有员工的健康Follow:公司的健康设施在全体员工那里都受欢迎吗,员工要付费使用吗,保持员工身体健康的其他方式有哪些,对员工家人也应该提供这方面的服务吗,这是员工所关心的合理的福利待遇吗TEST 4 Part 2:1、Market researchimportance of finding out about cus tomer’ habits and attitudes.发掘客户喜好和态度的重要性2、Financial managementhow to identify ways of reducing costs in a company怎样确定降低成本的方法3、Communicationhow to achieve an effective working relationship between different departments within a company在不同部门间怎么形成一个有效的工作关系Part 3:Considering setting up an incentive scheme to improve staff performance.Recommendations for that.公司正计划激励机制来改进员工绩效,建议1、what benefits an incentive scheme for staff would bring to the company.员工激励计划给公司带来哪些好处2、what types of incentives could be offered 可以提供何种激励Follow:那种激励方式最能让员工努力工作,激励计划不利因素,公司对员工额外劳动的奖励非常重要吗,公司怎么增强员工的忠心度,传统的员工之间或员工与上级之间的关系在将来有何种变化第二篇:BEC中级口语真题剑桥商务英语(BEC)中级口语考试试题口语考试分为三部分:第一阶段:考官和考生交流,时间大约3分钟Example 1.Q:What’s your name? A:My name is(Kate)(注:括号内的为参考答案).Q:Where are you from? A:I come from(JiangSu Province)3.Q:Are you a student or worker?A:I am a(student/worker)要点::以上问题,只要你简单阐述就行了,不要长篇大论,而且老师问什么,你回答什么,千万不要拖泥带水。
BEC中级口试话题归纳总结
BEC中级口语题目及答案归纳1.The first impression is vital. We should be neatly dressedto leave a good impression on the audience.2.If you have a good sense of humor, it helps to enhance atmosphere at the presentation and the audience will become more friendly and engagingTeamwork (mutual trust, full co-operation)1. What is important when managing a project?Encouraging team workKeeping to scheduleSelection of the team membersFirstly, encouraging teamwork is very important when managing a project. Teamworkreflects the combined experiences, knowledge, intelligence and views of a group of people, so it will definitely improve the quality and efficiency of the work.Secondly, keeping to schedule is also important. Time is always of essence for a project. You should ensure that you would be running before the schedule rather than after it. Otherwise it will lead to late completion.On top of that, selection of the participants should be also taken into consideration. People with a wide range of experiences can enhance the chance of the successfully sorting out problems.2. What is important whenchoosing people to work in teams?Variety of experiencePersonal qualitiesAttitudeFirstly, variety of experience is very important to a team member, because you never know what kind of problems might suddenly come up to you. Experiences in different fields will enhance the chance of successfully sorting out problems with you knowledge which is based on your past experienceSecondly, personal qualities are also important. The basis of the team work is mutual trust and friendly atmosphere, which requires team members to be patient, modest and to have good interpersonal skills.What's more, attitude should be also taken into account.As the old saying goes “Attitude is everything ”. It has a direct impact on the success or failure of the teamwork.Recruiting & SelectingWhat is important when selecting staff for promotion?(selecting new applicants for candidates)Work- related qualities(专业素养)Personal qualities(人品)Current performanceExperienceFirstly, when aiming for promotion, work-related qualitiesare important .These qualities include qualifications, skills and abilities which are necessary for any job.Secondly, personal qualities are important as well, such as loyalty to the company, responsibility and so on, since these can help to establish personal credibility and integrity among colleagues.On top of that, current performance is another factor to consider. Successful performance can at least demonstrate some aspects of the staff 's ability, such as communication skills, sales experiences and so on.WHAT IS IMPORTANT WHE?Selecting applicants for a jobWorking experiencePersonal qualitiesI choose topic A-what is important when selecting applicants for a job. As to this topic, as far as I amconcerned, there are 3 things to consider.First, I think working experience is very important when selecting applicants. Applicants who have already had the work experience in the relevant fields will learn the new job easier and quicker. And it will also save the companya lot of training fees if the applicant has related experience.Second, we must consider the personal qualities of the applicants, such as personality and health. Companies tend to employ people whose character fits a special job. For example, consulting companytends to employ applicant who is analytical and knowledgeable, but advertising agents like their employees to be energetic and creative.Third, I believe language is of great importance when selecting applicants. Nowadays, we do business with people from all over the world. Always we buy goods from Africa, and sell our electronic product to Europe; a foreign language especially English is needed if the company wants to expand to the world. Applicants whocan speak one or more foreign languages will have a better chance to get the job.WHAT IS IMPORTANT WHEN常考)Preparing for a job interviewStudying the job advertisementFinding out about the companyBefore you go for an interview, you must makepreparations so as to face the interviewer with more confidence. They include studying the job advertisement, finding out about the company, preparing yourself psychologically, etc.Firstly, you should study the job advertisement carefully so that you can match your knowledge, skills and abilities with the specifications required for the post. You must assure the interviewer that you have all the qualifications required, so you are the right sort of person they are looking for.Secondly, you should know more about the company, such as its profile, structure, existing problems, requirements, campaigns and future plans. As a Chinese saying goes: “know the opponent and know yourself, and you can fight a hundred battles without defeat. ”Finally, you should also prepare yourself psychologically and this will help you combat stress. Rehearsing the interview with your friends, forexample, is a good relaxation exercise that can install confidence in you.What is important when aiming to retain good staff?What is important when aiming to reduce staff turnover?What is important when motivating staff?Pleasing work environmentCareer opportunity/development/structure(1\2\3)Flexible working hoursFinancial benefits(1\2\3)TrainingFirstly, creating a pleasing workplace is very important when aim to retain good staff. A pleasing workplace includes everything from having the right tools available to provide basic comfort, such as proper lighting and noise control, etc.Secondly, career opportunity is also important. Employees will remain withtheir employer if career opportunities are presented.Career plans for those who what to upward in the company undoubtedlyimprove morale and boost engagement. (This can lead to some motivational values and enhance employees ' fulfillment.)On top of that, flexible working hours should be also taken into account. It allows the staff a certain degree of freedom, which is essential for the balance of life and work.Financial benefits are also important. Staff want some sort of recognition for the job that they do. Correct financialbenefits plan will arouse their enthusiasm. Otherwise, they would feel being ignored (neglect/overlook).Besides, training cannot be neglected, since training can keep their skills current and up-dated, thus making them more competitive throughout their lives.What is important when aiming to improve career prospects?Reading business articlesLearning a foreign languageTrainingFirstly, reading business articles is very important when trying to improve career prospects. This is a good way for you to keep up with the latest development in related field which may give you a clue of what to donext.Secondly, learning a foreign language is also important.For instance if you are good at speaking English ,that would add weight to the improvement of career prospects since the globalization economy and the wide-spread international corporation all needs the bridge of a common language ,and English is one of the most widely used languages.Thirdly, training is another factor to consider. By doingso , you get access to a range of skills to meet different sorts of needs from different jobs.Conference and PresentationWhat is important when organizing a conference?(Presentation)Conference speakersVenue/LocationTopics coveredFacilities neededAudiencePracticing beforehandFirstly, I think conference speakers are a very importantfactor to consider. If they are well-known people knowing a lot about a particular field ,or come from big multinationals, theconference/presentation will be likely to be informative and you may benefit a lot from it.(A good presenter knows what his audience want and is able to demonstrate (speak) in a clear, accurate and honest way to grab their attention and to raise their interest.)Secondly, location is also important. If the conference is held in a place with beautiful surroundings, more people will go and it ' s good for you to do some useful network ing. (Help you free from nervousness)On top of that, topics covered should be taken into account. To ensure all the audience can really benefit from the conference, what the speakers talk about ought to be something that the participants are interested in and relates to their workTo ensure the success of the presentation, some facilities are needed, such as OHP, microphone and PowerPoint that work. They can help to make details more clearly expressed and the presentation more impressive to the audience.The audience is also very important. Their participation andinteraction can be helpful to the success to the presentation. It has to be decided first who is the target audience and then according to the result, send out the invitation letters to the right people before the presentation.What do you think is important when planning a career?QualificationsFuture trendsInterestFirstly, it 's important to consider qualifications, since qualifications, to some extent, means relevant education, knowledge and ability, which are essential to the development and success of your career in the future. With qualifications, it will be easier for you to be accepted and acknowledge by others.Secondly, it 's also important to consider future trends. Following future trends will keep you up with the times and bring you more chances. Persuing a career with good future trends is undoubtedly more promising.Furthermore, personal interest should be also taken into account. Interest will bring along active attitude, thus making it easier to overcome work stress.Marketing1、Advertisement2、Packaging 包装3、Setting pricesWhat is important when dealing with competition?Pricing policesAdvertising strategiesQualityWhat is important when aiming to reach new markets?Market research /Target market( the first step before the company gets into the market.)PricingAdvertisingFirstly, market research is important when aiming to reach new markets.By carrying out market research, a company can get such information as whether there 's a market for a new product, and what are customers ' needs and tastes for new product. Thus,the new product will sell well when it is launched into the market.On top of that, pricing should be also taken into account.In order to capture a large market share, you must set a price lower than your competitors. If you fixed the price higher than your rivals without higher quality, you might soon find yourself in an unfavorable situation.(The fundamental task for a companyis to makeits products and itself know to the public. There are several ways to achieve this, advertising is the most important one.)What is important when advertising a new product?CostMediaTarget consumersFirst, cost is very important when advertising a newproduct. Without money, there can be no mentioning of training at all. The costs of advertisement should be calculated carefully and reasonably..The mount of advertising budget determines the scale and period of advertisement.Secondly, media is also important. A company, through proper advertisements, can manageto introduce the advantages of their productscomparing to their rivals ' and convince the consumers that their products would be the right choice.Thirdly, target consumers should be taken into consideration. For instance, bill board will likely be an important element for the target market that has a limited number of potential customers, while TV comerWhat is important when setting prices for new products?CostDemandCompetition(competitors ' prices)The first thing we must take into account is costs when setting prices for new products. Prices should cover the costs, such as insurance, raw materials, rent and equipment. Otherwise, the company will make a loss.Secondly, demandis also important. Consumerdemandfor the product clearly affects the price that can be charged. Whendemand is strong, we can set high prices, when demandis weak, we can set low prices.Besides, competition should be taken into account. If you fixed the price higher than your rivals without higher quality of service, you mightsoon find yourself in an unfavorable situation.(The company is supposed to consider the prices set by its competitors.(Last but not least, if a company wants its new products to be competitive, it must take competition into consideration.It must set the prices equal to or lower than its competition.)What is important when packaging?imageproduction processconvenienceFirst of all, when packaging, it 's very important tochoose the color, shape and design that convey the high-quality image to our customers. With special appearance, it helps make the product distinct from others and attract consumers 'attentionSecond, production process is also important, the product will be handled for many times during its production process, so the packaging material we use should be strong enough to resist any damage.(we should also consider the transit process so that the package we design will protect the product against spoilage.Apart from this two aspects, it 's also of great import ance to offer consumers convenience. Packaging should be designed in such as way to make it easier for customers to open the container and use the product.What do you think is the basic objective underlying all promotion?I think it ' s to provide informat ion. Companies want totell customers about themselves as well as what products are available, where they can be purchased, and for what prices.What do you think are the promotional alternatives?They are advertising, sales promotion, personal selling, and publicity DelegationEntertaining Clients 招待客户Do you think it ' s necessary for a company to establisha good long-termrelationship with its clients?Yes. A good long-term business relationship with clients means better understanding and greater trust between you and your clients. That will definitely help retain clients.Location and RelocationWhat is important when relocation a business?What is important when choosing retail premises to rent?Local workforce availableLocation of site (transportation)Length of contractDemand for products or servicesLabor costsCompetitionFirstly,Secondly, location of site is very important. You need to consider whether it 's convenient and easy for raw material supply and transporting out the products, whether it 's easy to get access to the electricity, water, gas and other supporting energy, whether it 's convenient for staff to go to work.Furthermore, length of contract is also important. Longer contract would cover issues in more details. The contract should cover certain matter, which are likely to happen, such as, assignment, service charges.Competition is another factor to consider. You shouldn 't locate in a place where there are already a lot of firms.Competition will severely affect a company ' s revenue.DiscussionTrade fairWhat is important when exhibiting at trade fair? 参加展销会需考虑哪些要点Quality of displayStaff selectedFirstly, when exhibiting at trade fair, quality of display is very important. The quality of the display will affect the public image of the company. Therefore you should makesure that what you display should be of high quality and show the best of your products.Secondly, it is also important to select the right staff.There have to be people who are informative and have excellent communicative skills so as to answer any kind of questions produced by potential customers.All this is impossible without careful planning. So you have to plan in advance to makeyour display a complete success.What is important when planning the layout of a stand at trade fair?展销会展位布置需考虑哪些要点?AttractivenessSecurity of exhibitsSpace arrangementFirstly, attractiveness is very important when planning the stand layout. In order to get more people to visit your stand, it should be designed in a creative way to make it as eye-catching as possible.Secondly, security of exhibits is also important. No one want to see any visitor to your stand be hurt due to the neglect of security of exhibits. So makesure your exhibits are placed in safe way to avoid any potential dangers.On top of that, space arrangement should be also taken into consideration.For instance, there should be area for demonstrating your products as well as for discussion with visitors.Entertaining Clients (organize outdoor activities 户外活动、商务活动)Arrange a meeting(travelling and accommodationarrangement, information ,travelling) give presentationHowimportant is it for a companyto have regular meetings?Very important. It is an effective way to collect ideas and to communicate. Also, it keeps employees well-informed with the latest developments of the companyVideo conferencingTraining(seminar/program) for newstaff(students/appraisal\measure/evaluate1.offer a training on sth. for sb. It 's certainly a good chance to improve ---Training is to the mutual interest of both the individual and the companyThe growth of the companydepends on the development of its staff.2.focus on issues/topics like XXXX, which are important when holdinga training program3.I am with you here./You bet./I couldn 't agree with you more. This aims to --Besides that, ----------It 's a very good idea.So that leads to the next item ---谈论如何做,以及这种做法的意义。
BEC口试总结完整版[1]
口试总结完整版口试总结06121.完美做好第二部分互动-notes的字写大写清晰2.记住对如何点,especially第三部分,务必务必进行原因的分析,整个BEC的考试即是对所述的点进行原因分析的过程;3.回答问题过程中尽量不要复述原题的内容,可用so、it之类的替代词进行替代――因为复述往往会出现错误,并且浪费时间;4.一些常见的错误表达:1)facilities虽然字面的意思为设备,但其实际的意思为“a system that makes a particular activities possible”、“a place or building for a particular activity”,因此,其意思为配套设施,如大学的facilities指图书馆、操场等。
2)慎用famous,最好用well-known;3)always not为错误表达法,用never;4)We can through…we must according to…the staff must to know为错误表达法,因为情态助动词后只能跟动词原形,不可跟介词或不等式。
5.下列词汇的发音应该非常注意:(老是有些人屡教不改)image applicant competition competitive口试总结06061.下列单词发音许多学员读误(拼错或重音错误)think读成sink;representative,image,mutual,client,potential,luxury, bonus; premise;candidate, scheme, content (n.), corporate (a发音为【i】),enthusiasm, subcontract, reliability, applicant, appropriate2. 下列几组词发音或意思混淆value—cost; capital—cost; display—exhibition; staff—employee; internet---intranet;corporate—cooperate; I can’t agree with you more.--- I can’t agree with you any more.3. Part III围绕两个点展开讨论,You must give reasons for your opinions and decisions. 除了两个大点外,不可再自行加题外的点;另切记:该部分务必“点对题原因分析对点”。
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B E C中级口试话题归纳总结内部编号:(YUUT-TBBY-MMUT-URRUY-UOOY-DBUYI-0128)BEC中级口语题目及答案归纳first impression is vital. We should be neatly dressed to leave a good impression on the audience.you have a good sense of humor, it helps to enhance atmosphere at the presentation and the audience will become more friendly and engaging Teamwork (mutual trust, full co-operation)1. What is important when managing a projectEncouraging team workKeeping to scheduleSelection of the team membersFirstly, encouraging teamwork is very important when managing a project. Teamwork reflects the combined experiences, knowledge, intelligence and views of a group of people, so it will definitely improve the quality and efficiency of the work.Secondly, keeping to schedule is also important. Time is always of essence for a project. You should ensure that you would be running before the schedule rather than after it. Otherwise it will lead tolate completion.On top of that, selection of the participants should be also taken into consideration. People with a wide range of experiences can enhance the chance of the successfully sorting out problems.2. What is important when choosing people to work in teamsVariety of experiencePersonal qualitiesAttitudeFirstly, variety of experience is very important to a team member, because you never know what kind of problems might suddenly come up to you. Experiences in different fields will enhance the chance of successfully sorting out problems with you knowledge which is based on your past experienceSecondly, personal qualities are also important. The basis of the team work is mutual trust and friendly atmosphere, which requires team members to be patient, modest and to have good interpersonal skills.What’s more, attitude should be also taken into account. As the old saying goes “Attitude is everything”. It has a direct impact on the success or failure of the teamwork.Recruiting & SelectingWhat is important when selecting staff for promotion (selecting new applicants for candidates)Work- related qualities(专业素养)Personal qualities(人品)Current performanceExperienceFirstly, when aiming for promotion, work-related qualities are important .These qualities include qualifications, skills and abilities which are necessary for any job.Secondly, personal qualities are important as well, such as loyalty to the company, responsibility and so on, since these can help to establish personal credibility and integrity among colleagues.On top of that, current performance is another factor to consider. Successful performance can at least demonstrate some aspects of the staff’s ability, such as communication skills, sales experiences and so on.WHAT IS IMPORTANT WHEN…Selecting applicants for a jobWorking experiencePersonal qualitiesI choose topic A-what is important when selecting applicants for a job. As to this topic, as far as I am concerned, there are 3 things to consider.First, I think working experience is very important when selecting applicants. Applicants who have already had the work experience in the relevant fields will learn the new job easier and quicker. And it will also save the company a lot of training fees if the applicant has related experience.Second, we must consider the personal qualities of the applicants, such as personality and health. Companies tend to employ people whose character fits a special job. For example, consulting company tends to employ applicant who is analytical and knowledgeable, but advertising agents like their employees to be energetic and creative.Third, I believe language is of great importance when selecting applicants. Nowadays, we do business with people from all over the world. Always we buy goods from Africa, and sell our electronic product to Europe; a foreign language especially English is needed if the company wants to expand to the world. Applicants who can speak one or more foreign languages will have a better chance to get the job.WHAT IS IMPORTANT WHEN…(常考)Preparing for a job interviewStudying the job advertisementFinding out about the companyBefore you go for an interview, you must make preparations so as to face the interviewer with more confidence. They include studying the job advertisement, finding out about the company, preparing yourself psychologically, etc.Firstly, you should study the job advertisement carefully so that you can match your knowledge, skills and abilities with the specifications required for the post. You must assure the interviewerthat you have all the qualifications required, so you are the rightsort of person they are looking for.Secondly, you should know more about the company, such as its profile, structure, existing problems, requirements, campaigns andfuture pla ns. As a Chinese saying goes: “know the opponent and know yourself, and you can fight a hundred battles without defeat.”Finally, you should also prepare yourself psychologically and this will help you combat stress. Rehearsing the interview with your friends, for example, is a good relaxation exercise that can install confidencein you.What is important when aiming to retain good staffWhat is important when aiming to reduce staff turnoverWhat is important when motivating staffPleasing work environmentCareer opportunity/development/structure(1\2\3)Flexible working hoursFinancial benefits(1\2\3)TrainingFirstly, creating a pleasing workplace is very important when aim to retain good staff. A pleasing workplace includes everything from having the right tools available to provide basic comfort, such as proper lighting and noise control, etc.Secondly, career opportunity is also important. Employees will remain withtheir employer if career opportunities are presented. Career plans for those who what to upward in the company undoubtedly improve morale and boost engagement. (This can lead to some motivational values and enhance employees’ fulfillment.)On top of that, flexible working hours should be also taken into account. It allows the staff a certain degree of freedom, which is essential for the balance of life and work.Financial benefits are also important. Staff want some sort of recognition for the job that they do. Correct financial benefits plan will arouse their enthusiasm. Otherwise, they would feel being ignored (neglect/overlook).Besides, training cannot be neglected, since training can keep their skills current and up-dated, thus making them more competitive throughout their lives.What is important when aiming to improve career prospectsReading business articlesLearning a foreign languageTrainingFirstly, reading business articles is very important when trying to improve career prospects. This is a good way for you to keep up withthe latest development in related field which may give you a clue of what to do next.Secondly, learning a foreign language is also important. For instance if you are good at speaking English ,that would add weight to the improvement of career prospects since the globalization economy and the wide-spread international corporation all needs the bridge of a common language ,and English is one of the most widely used languages.Thirdly, training is another factor to consider. By doing so , you get access to a range of skills to meet different sorts of needs from different jobs.Conference and PresentationWhat is important when organizing a conference(Presentation) Conference speakersVenue/LocationTopics coveredFacilities neededAudiencePracticing beforehandFirstly, I think conference speakers are a very important factor to consider. If they are well-known people knowing a lot about aparticular field ,or come from big multinationals, theconference/presentation will be likely to be informative and you may benefit a lot from it.(A good presenter knows what his audience want and is able to demonstrate (speak) in a clear, accurate and honest way to grab their attention and to raise their interest.)Secondly, location is also important. If the conference is held in a place with bea utiful surroundings, more people will go and it’s good for you to do some useful networking. (Help you free from nervousness) On top of that, topics covered should be taken into account. To ensure all the audience can really benefit from the conference, what the speakers talk about ought to be something that the participants are interested in and relates to their workTo ensure the success of the presentation, some facilities are needed, such as OHP, microphone and PowerPoint that work. They can help to make details more clearly expressed and the presentation more impressive to the audience.The audience is also very important. Their participation and interaction can be helpful to the success to the presentation. It has to be decided first who is the target audience and then according to the result, send out the invitation letters to the right people before the presentation.What do you think is important when planning a careerQualificationsFuture trendsInterestFirstly, it’s important to consider qualifications, since qualifications, to some extent, means relevant education, knowledge and ability, which are essential to the development and success of your career in the future. With qualifications, it will be easier for you to be accepted and acknowledge by others.Secondly, it’s also important to consider future trends. Following future trends will keep you up with the times and bring you more chances. Persuing a career with good future trends is undoubtedly more promising.Furthermore, personal interest should be also taken into account. Interest will bring along active attitude, thus making it easier to overcome work stress.Marketing1、Advertisement2、Packaging包装3、Setting pricesWhat is important when dealing with competitionPricing policesAdvertising strategiesQualityWhat is important when aiming to reach new marketsMarket research /Target market( the first step before the company gets into the market.)PricingAdvertisingFirstly, market research is important when aiming to reach new markets.By carrying out market research, a company can get such information as whether there’s a market for a new product, and what are customers’ needs and tastes for new product. Thus, the new product will sell well when it is launched into the market.On top of that, pricing should be also taken into account. In order to capture a large market share, you must set a price lower than your competitors. If you fixed the price higher than your rivals without higher quality, you might soon find yourself in an unfavorable situation.(The fundamental task for a company is to make its products and itself know to the public. There are several ways to achieve this, advertising is the most important one.)What is important when advertising a new productCostMediaTarget consumersFirst, cost is very important when advertising a new product. Without money, there can be no mentioning of training at all. The costs of advertisement should be calculated carefully and reasonably..Themount of advertising budget determines the scale and period of advertisement.Secondly, media is also important. A company, through proper advertisements, can manage to introduce the advantages of their products comparing to their rivals’ and convince the consumers that their products would be the right choice.Thirdly, target consumers should be taken into consideration. For instance, bill board will likely be an important element for the target market that has a limited number of potential customers, while TV comer What is important when setting prices for new productsCostDemandCompetition(competitors’ prices)The first thing we must take into account is costs when setting prices for new products. Prices should cover the costs, such as insurance, raw materials, rent and equipment. Otherwise, the company will make a loss.Secondly, demand is also important. Consumer demand for the product clearly affects the price that can be charged. When demand is strong, we can set high prices, when demand is weak, we can set low prices.Besides, competition should be taken into account. If you fixed the price higher than your rivals without higher quality of service, youmight soon find yourself in an unfavorable situation.(The company is supposed to consider the prices set by its competitors.(Last but not least, if a company wants its new products to be competitive, it must take competition into consideration. It must set the prices equal to or lower than its competition.)What is important when packagingimageproduction processconvenienceFirst of all, when packaging, it’s very important to choose the color, shape and design that convey the high-quality image to our customers. With special appearance, it helps make the product distinct from others and attract consumers’ attentionSecond, production process is also important, the product will be handled for many times during its production process, so the packaging material we use should be strong enough to resist any damage.(we should also consider the transit process so that the package we design will protect the product against spoilage.Apart from this two aspects, it’s also of great importance tooffer consumers convenience. Packaging should be designed in such as way to make it easier for customers to open the container and use the product.What do you think is the basic objective underlying all promotionI think it’s to provide information. Companies want to tell customers about themselves as well as what products are available, where they can be purchased, and for what prices.What do you think are the promotional alternativesThey are advertising, sales promotion, personal selling, and publicityDelegationEntertaining Clients招待客户Do you think it’s necessary for a company to establish a good long-term relationship with its clientsYes. A good long-term business relationship with clients means better understanding and greater trust between you and your clients. That will definitely help retain clients.Location and RelocationWhat is important when relocation a businessWhat is important when choosing retail premises to rentLocal workforce availableLocation of site (transportation)Length of contractDemand for products or servicesLabor costsCompetitionFirstly,Secondly, location of site is very important. You need to consider whether it’s convenient and easy for raw material supply and transporting out the products, whether it’s easy to get access to the electricity, water, gas and other supporting energy, whether it’s convenient for staff to go to work.Furthermore, length of contract is also important. Longer contract would cover issues in more details. The contract should cover certain matter, which are likely to happen, such as, assignment, service charges.Competition is another factor to consider. You shouldn’t locate in a place where there are already a lot of firms. Competition will severely affect a company’s revenue.DiscussionTrade fairWhat is important when exhibiting at trade fair参加展销会需考虑哪些要点Quality of displayStaff selectedFirstly, when exhibiting at trade fair, quality of display is very important. The quality of the display will affect the public image of the company. Therefore you should make sure that what you display should be of high quality and show the best of your products.Secondly, it is also important to select the right staff. There have to be people who are informative and have excellent communicativeskills so as to answer any kind of questions produced by potential customers.All this is impossible without careful planning. So you have to plan in advance to make your display a complete success.What is important when planning the layout of a stand at trade fair展销会展位布置需考虑哪些要点AttractivenessSecurity of exhibitsSpace arrangementFirstly, attractiveness is very important when planning the stand layout. In order to get more people to visit your stand, it should be designed in a creative way to make it as eye-catching as possible.Secondly, security of exhibits is also important. No one want to see any visitor to your stand be hurt due to the neglect of security of exhibits. So make sure your exhibits are placed in safe way to avoid any potential dangers.On top of that, space arrangement should be also taken into consideration.For instance, there should be area for demonstrating your products as well as for discussion with visitors.Entertaining Clients(organize outdoor activities户外活动、商务活动)Arrange a meeting(travelling and accommodation arrangement,information ,travelling) give presentationHow important is it for a company to have regular meetingsVery important. It is an effective way to collect ideas and to communicate. Also, it keeps employees well-informed with the latest developments of the companyVideo conferencingTraining(seminar/program) for newstaff(students/appraisal\measure/evaluatea training on sth. for sb. It’s certainly a good chance to improve-----Training is to the mutual interest of both the individual and the companyThe growth of the company depends on the development of its staff.on issues/topics like XXXX, which are important when holding a training programam with you here./You bet./I couldn’t agree with you more. This aims to ---Besides that,------------It’s a very good idea.So that leads to the next item-----谈论如何做,以及这种做法的意义。