酒店前台英语口语30句

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酒店前台常用英语口语

酒店前台常用英语口语经常接待一些外宾，要掌握一些英语口语，如何学英语口语?这个问题难倒了很多酒店人。

下面整理了一些酒店前台常用英语口语，希望对大家有所帮助！1、I don't have a reservation.我没有预约。

2、Can I book a double room?我可以订一间双人间吗?3、Do you have any vacancies for tonight?今晚还有空房吗?4、I'd like to make a reservation for tomorrow.我要预定明天的房间。

5、Do you have a double room for tonight?今晚还有双人房吗?6、I'd like to reserve a room with a single bed.我想预定一间单人间。

7、I can let you have a room with a bath.我可以给你一间带浴室的.房间。

8、I'd like a room with a view.我想要景观好的房间。

9、It has a wonderful view of the sea.在那里可以看到美丽的海景。

10、We will put you in a deluxe room at no extra charge.我们会给您一套豪华套房，不额外收费。

11、I'm atraid not, sir. We're booked solid right now.先生，抱歉没有房了，现在都客满了。

12、I'm sorry, but we're fully booked up.对不起，我们这里已经客满了。

13、How much is it per night?住一晚多少钱?14、What is the rate?住宿费用是多少?15、How much is a twin room?双人房要多少钱?16、Does it include tax and service charge?这个价格含税和服务费吗?17、When would you like to stay here?您什么时候来住?18、How long do you plan to stay here?您打算在这里住多久?19、Do you have less expensive rooms?有没有便宜一点的房间?20、Could you give me a discount if I stay for three nights? 共3个晚有没有折扣?21、May I see the room, please?我可以先看看房间吗?22、I'll take the room.我要订这间。

酒店前台英文礼貌用语1

酒店礼貌英语HOTEL COURTESY ENGLISH接待处礼貌服务英语COURTESY ENGLISH FOR RECEPTION1、请填写登记表。

Please fill in the registration form.2、请稍等。

Just a moment please.3、先生，您有没有预约？Do you have a reservation with us, sir?4、您预备如何付款呢？How would you like to pay your bill?5、请问怎么拼呢？How do you spell that, please?6、我在贵店预订了房间。

I have a reservation with you.7、请让我刷您的信用卡好吗？May I print down your card, please?8、早上好***先生（女士），有一位先生（女士）在大堂想和您通话，请稍候。

Good morning/afternoon/evening, Mr/Mrs….There is a Mr/Mrs…in the lobby whowants to speak to you. Just a moment, please. 9、对不起，电话没人接。

I’m sorry, but nobody is answering the phone. 10、请您在这里签一下字，好吗？Would you sign here, please?11、您打算在这里逗留多长时间？How long will you be staying here?12、能对一下您的护照吗？May I see your passport?13、这是房间钥匙，您的房间号码是***。

Here’s the room key. Y our room number is***.14、我能和David讲话吗？May I speak to David, please?15、我能给他留言吗？Could I leave a message for him?16、我们希望您在这里和我们一起度过的时光非常愉快。

酒店前台英文礼貌用语1

酒店礼貌英语HOTEL COURTESY ENGLISH接待处礼貌服务英语COURTESY ENGLISH FOR RECEPTION1、请填写登记表。

Please fill in the registration form.2、请稍等。

Good morning/afternoon/evening, Mr/Mrs….There is a Mr/Mrs…in the lobby whowants to speak to you. Just a moment, please. 9、对不起，电话没人接。

酒店前厅接待常用的27句英语口语及会话

酒店前厅接待常用的英语口语及会话1．I'd like to book a double room for Tuesday next week．下周二我想订一个双人房间。

2．What's the price difference？两种房间的价格有什么不同？3．A double room with a front view is 140 dollars per night，one with a rear view is 115 dollars per night．一间双人房朝阳面的每晚140美元，背阴面的每晚115美元。

4．I think I'll take the one with a front view then．我想我还是要阳面的吧。

5．How long will you be staying？您打算住多久？6．We'll be leaving Sunday morning．我们将在星期天上午离开。

7．And we look forward to seeing you next Tuesday．我们盼望下周二见到您。

8．I'd like to book a single room with bath from the after-noon of October 4 to the morning of October 10．我想订一个带洗澡间的单人房间，10月4日下午到10月10日上午用。

9．We do have a single room available for those dates．我们确实有一个单间，在这段时间可以用。

10．What is the rate，please？请问房费多少？11．The current rate is＄50 per night．现行房费是50美元一天。

12．What services come with that？这个价格包括哪些服务项目呢？13．That sounds not bad at all．I'll take it．听起来还不错。

酒店前台接待日常英语口语

HoteｌEnglishMarch２０１2Paｒt 1Greｅtｉngs问候１.Weｌcｏme to Sｈanxi World Tｒade Hotｅl . I’ｍ．.., wｈat sｈouｌdＩcallｙｏｕ,please?欢迎光临山西国贸大饭店。

我是...，请问我该怎么称呼你呢？2．Goｏd morｎｉｎg／afｔernoｏｎ/ｅvening，Ｓiｒ／Madam. Ｗhａt caｎＩdo for you？先生／女士,你好！请问我能为您做点什么?3．My nａme is .．.,ｉs ｔｈeｒe ａnything else Ｉcaｎｄo foｒyou, just ｌet me ｋnow.我叫．.．,如果需要我为您做些什么,请告诉我。

4.Iｆyoｕhａve any prｏblｅmｓ，ｐlｅasｅfｅｅl frｅｅtｏcontａct ｕs ．如果你有任何需要，请随时联系我们。

5.Have you make a reservａｔｉｏn ?＼Have youｂｏokeｄthe room?＼Arｅyou ｔhevip?请问有预订吗?\请问你是会员吗？6.Whａt kinｄoｆｒｏom ｗouldｙoｕlｉke?请问您需要什么类型的房间。

7．Soｒry ,I don’t quite understａnd ．对不起，我不是很明白。

8.I’m afraｉd wｅ’ｖｅfulｌy bｏoked fｏr ｔｈat ｔimｅ.抱歉，我们那个时段已给订满了。

９.It’s the hot ／pｅaｋ/bｕsｙｓeａson ,ｙoｕｋnｏｗ？这是酒店业的旺季。

１0．Excuseｍｅ，Hoｗｄo spell it ,ｐｌeａse?打扰一下，您能拼写一下您的名字吗？11.Ｗe cａn only kｅep your tabｌe/roomｔｉll…我们能保留您的房间直到...12.Let me show ｙou ｔo yｏｕr room ，tｈis way pleaｓe ．让我带您到房间,这边请。

酒店前厅常用英语口语

酒店前厅常用英语口语第一部分前厅Part one FRONT OFFICEUnit one Making a Reservation/Advance Reservation第一章预订Key Sentences例句1. Good morning/evening. Reservation. May I help you?早上好/晚上好，这里是...酒店客房预订部，请问需要什么帮忙吗？2. What can I do for you?我能为您帮什么忙吗？3. Hold on line, please. Could you please hold on?请稍等（电话中）请稍等，好吗？4. Could you wait a minute, please?请稍等，好吗？5. Are you with a company?您是公司预订吗？6. May I know you departure date?请问您的离店日期是哪天？7. How long will you stay with us?请问您住几天？8. How many people are there in your party?您们一共几个人？9. That will be four nights.四个晚上。

10. May I know the arrival date, please?请问哪天入住？11. Is it just for tonight?请问只住今天一晚吗？12. When do you check in?请问您什么时候入住？13. Would you like a single room or a double room?请问你想订单人间还是双人间？14. What kind of room would you like/prefer?请问您喜欢什么样的房间？15. Would you please tell me your full name, please?请问您的全名是？16. And your address, please?请问您的地址？17. May I know you telephone number, Mr Smith?史密斯先生，请问您的电话号码是？May I know your company name and how would you like to settle your payment?请问您的公司全称及付款方式？How would you like to guarantee your reservation?请问您的担保方式是？May I take your credit card number or Guarantee letterfor the guarantee?请提供您的信用卡号码或担保信给我做为担保。

前台英文接待简单口语

前台英文接待简单口语1. "Hi there! Isn't it great to say 'Welcome!' with a big smile? For example, when a guest comes in, you can simply say 'Hi, welcome to our place!' "2. "How about 'May I help you?' That's super useful! Like whena customer looks a bit lost, you go 'May I help you, sir/madam?' "3. " 'Please have a seat.' Such a nice thing to say! Say it when you want to offer a guest a place to sit, like 'Please have a seat and I'll be right with you.' "4. "Aren't 'Follow me, please.' words that make things easy? When guiding a guest somewhere, just say 'Follow me, please.' "5. "Can you imagine saying 'Here you are.' with a friendly tone? It's like when you hand something to a guest and say 'Here you are, sir/madam.' "6. " 'Is there anything I can do for you?' is a great question! For instance, you could ask a client 'Is there anything I can do for you today?' "7. "Doesn't 'Thank you!' make everyone feel good? Just like when a guest thanks you, you reply 'Thank you!' "8. " 'Have a nice day!' is such a warm thing to say! Say it as a guest leaves, 'Have a nice day, sir/madam!' "9. "How cool is it to say 'Sorry for the wait.'? When a guest has been waiting, you can say 'Sorry for the wait.' "10. " 'Enjoy your stay!' is a great way to end a conversation. Say it to a guest before they go off, 'Enjoy your stay!'My view is that these simple English phrases for the front desk can make a big difference in creating a good impression and making guests feel welcome and cared for.。

【英语口语】酒店前台日常基本英语用语

【英语口语】酒店前台日常基本英语用语欢迎和问候语：1.Good morning/afternoon /evening , sir/madam早上(下午、晚上)好，先生(夫人)。

2.How do you do?您好!(初次见面)3.Glad to meet you!很高兴见到您!4.How are you?您好吗?Fine,Thanks.And you?很好，谢谢。

您好吗?5.Welcome to our hotel/restaurant.欢迎到我们宾馆(餐厅)来。

6.Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。

答谢和答应语:1.Thank you (very much).谢谢您(非常感谢)。

2.You are welcome.不用谢。

3.Not at all.不用谢。

4.It’s my pleasure.非常高兴为您服务。

5.Thank you for staying in our hotel.感谢您住在我们酒店。

6.I’m sorry.很抱歉。

7.Excuse me.对不起。

8.I’m sorry,It’s my fault.很抱歉。

那是我的过错。

9.Sorry to have kept you waiting.对不起，让您久等了。

10.Sorry to interrupt you.对不起，打扰您了。

11.I’m sorry about this.对此表示抱歉。

12.That’s all right.没关系。

13.I beg your pardon.对不起，没听明白14.I’m sorry,I don’t understand.Could you repeat that?对不起，没听懂，可以重复一遍吗?15.Just a moment,please.I’ll get the manager.您稍等，我去叫经理。

征询语：1.Can(May)I help you?我能帮您什么吗?2.What can I do for you.我能为您干点什么?3.Is there anything I can do for you?有什么能为您效劳的吗?4.Just a moment,please.请稍等一下。

酒店前台常用的英语口语有哪些

酒店前台常用的英语口语有哪些？在面试酒店英语口语又有哪些常用的对话的，怎么最快的掌握酒店英语口语，这个可能是在酒店行业比较关心的问题吧。

作为酒店每天都会遇到形形色色的客人和状况，为了提高酒店的服务质量获得客人的认可和满意就需要从各方面提高酒店工作人员的素质和能力。

其中就需要酒店工作人员掌握一定的酒店英语口语，让国外的客人满意。

下面我就把我整理的酒店英语情景对话分享一下，帮助酒店工作人员提高英语能力。

酒店英语情景对话：A Hello,this is QuaCheng hotel,is there anything I can help you,sir?你好，这里是泉城大酒店，请问您需要什么服务B Yes, I'd like to book a room.我需要预订一间房A Sure,we have different type of rooms,which would you like to choose?我们酒店有不同类型的房间，您需要哪种房间呢？B I'm not very certain,could you give me a brief introduction,please?我不是很确定，你能不能给我做一下简单的介绍？A Ok,our hotel provides standard single room and double room,accordingly,we also have special treatment for VIP.好的，我们酒店提供标准单人间和标准双人间，除此之外还有对贵宾的特殊套房B Thank you,I want to reserve a single room which is better located between 4th floor to 7 floor.Well,I need the personnel in your hotel to open the window and clean the room before I arrive there.Is that ok?谢谢，我想预定一间单人标准间，最好是介于4楼到7楼之间的。

酒店前台接待英语口语实用用语

酒店前台接待英语口语实用用语On February 12, 2022, investing in oneself is the best way.酒店前台接待英语用语一、预订服务Good morning. This is Room reservation. May I help you早上好,预订处,我能为您做什么What kind of room would you like to reserve您想订哪种类型的房间A single room or a double room要单人间还是双人房间For which dates do you want to book the rooms您想订哪几天的房间呢What time will you be arriving您将在何时到达May I know your name您能告诉我您的名字吗How long will you be staying您将要住多久I’d like to confirm your reservation.我要确认一下您的预订;I’ll check the room availability.我查查客房预订情况;You should pay a deposit of US$1000 beforehand .您应预期付1000美元的定金;There is a 10 per cent discount .10%的折扣;二、接待服务What kind of room would you be prefer您要什么样的房间Have you got a booking您预订了吗A single room or a double room要单人间还是双人房间A double room costs 368 Yuan per night .双人房的房价是每晚368元;Breakfast is also included.早餐也包括在内;May I see your passport我能看一下您的护照吗Could you fill in this form, please请您填一下这张登记表好吗This is your room card and room key这是您的房卡和房间钥匙;Could you sign your name, please请您签一下名,好吗If you leave after 6:00 p.m , you’ll have to pay the full account.晚上六点以后退房,按全天收费计算.You’ll have to register individually, please.请你们分开登记;How would you like to pay , sir , in cash or by credit card先生,请问您是用现金付款还是用信用卡付账I feel terribly sorry . this is the busiest season and all kinds of rooms are fully booked.非常抱歉,这个季节人多,各种房间都订满了;Do you know which unit is responsible for the reception您知道您是由哪个单位负责接待的吗Could you keep your room key until you check out请您在住宿期间自己保管钥匙,直到结帐离开;三、收银服务Here is your bill . It’s 2000 Yuan in all.这是您的账单;总共2000元;How would you like to pay , sir , in cash or by credit card先生,请问您是用现金付款还是用信用卡付账Please check it and sign here.请核对一下,在这里签个字;I will write out a receipt for you .我给您开一张收据;May I check the details for you , please我能为您核对账单上的详细内容吗Do you have any charges for this morning您今天是否挂帐用酒店的服务We’ll have to charge you $10 extra.我们要向您额外收10美元;Did you make any phone calls from room, sir先生,您从房间打过电话吗Excuse me , sir , but I don’t think that will be enough.先生,对不起,我认为钱数不够;I am sorry ,sir ,there has been an error in your bill .Please wait a minute while I correct it .对不起,先生,您的帐单算错了;请稍候,我马上把它改过来;Is your baggage down yet, sir Could you check out after your baggage have been brought down, please先生,您的行李拿下来了吗能请您在行李拿下来后再结帐吗Sorry , your credit card has been stopped paying . According to the regulations of bank, it must be cancelled.对不起,您的信用卡已经止付;根据银行规定要取消;四、兑换外币The rates of exchange are on the board there .今天的兑换牌价在那里的牌子上;How much would you like to change您要换多少It’s 8.10 Yuan RMB for one US dollar1美元兑换8.10元人民币;情景对话一、 Check in1.C : Good afternoon , sir . Welcome to our hotel . May I help youG: Yes. I booked a room one week ago .C: May I have your name please , sirG: John Smith.C: Just a moment , sir . While I look through out list. Yes , We do have a reservation for you , Mr. Smith. A city view single room with bath . You’ve paid 2000 Yuan RMB as a deposit . Is that correctG: That’s it .C: Would you please fill in this registration card , sirG: Sure . Here you are. I think I’ve filled in everything correctly .C: Let me see …Name , address, nationality, forwarding address , passport number , signature and date of departure . Oh , here , sir . You forget to fill in the date of departure. May I fill it in for youYou are leaving on…G: October 24.C: May I see your passport , please Thank you ,sir. Now everything is in order . And here is your key . Mr. Smith . Your room number is 1107. It’s on the 11th floor and your room rate is 500 RMB per night . Here is your key card with all the information on your booking, the hotel services and the hotel rules and regulations on it. Please make sure that you have it with you all the time. You need to show it when you sign for your meals and drinks in the restaurants and the bars.G: Yes, I’ll keep it with care , thank you .C: I hope you enjoy yours stay with us.2. C: Good afternoon, madam. Can I help youG: Good afternoon, I want a single room, please .C: Have you made a reservationG: No, I haven’t.C: How long do you want to stayG: Three days.C: I’ll see what we have, madam. Oh, yes. I can offer you a room on the eight floor.G: Fine.C: May I see your passportG: Of course. Here you are.C: Thank you. Madam. Could you fill in this form, pleaseG: Yes. Here it is.C: Thank you, Here is your key. It’s Room 808 on the eight floor.G: Thank you very much. Good night.二、 Check out1. C: Good morning. Can I help youG: Yes. I would like to check out. Could I have my bill. PleaseC: Certainly, sir, May I know your name and your room number, pleaseG: Dennis black, Room 1108.C: All right. Here is your bill, Mr. Black. The total is 1800 Yuan.G: The figure seems right.C: How would you like to pay, Mr. Black , in cash or by credit cardG: In cash. Here is the money.C: Thank you, Mr. Black . Just a moment, please , I’ll write out a receipt for you .2．C: Good morning. Can I help youG: Yes, I’d like to check out now .C: Can I have your name and room number, pleaseG: John smith, room 1208 .C: May I have your room key, pleaseG: Sure. Here you are.C: Just a moment, please…..Mr. Smith . Here is your bill. Would you like to check itG: I’m sorry . What’s the 20 Yuan forC: That’s for the drinks you ordered from your room .G: I see .C: How would you like to make payment , Mr. SmithG: I’d like to pay in cash .C: That’ll be 2180 Yuan .G: Here you are .C: Here’s your change and receipt ,Mr. Smith , I’ll send a bellman up to get your luggage.G: Thank you .C: You are welcome , Good-bye .三、 Reservation1. C: Good morning . This is room reservation . May I help youG: Yes , I’d like to book a room , please .C: Fine , For which dateG: For Oct. 1st .C: For how many nightsG: Two nights.C: A single room or a double roomG: A double room .C: Could you give me your name , pleaseG: Mr. John Cook .C: May I have your telephone number , pleaseG:C: What time do you expect to arrive , sirG: At about 6.p.m .C: Fine , Mr. Jone Cook , a double room for Oct .1st and 2nd .G: That is right . Good-bye .C: Good-bye and we are looking forward to seeing you .2. C: Good morning . Room reservation . Can I help youG: I’d like to make a reservation .C: When forG: For Sept .9th .C: For how longG: About a week .C: Could you hold the line , please I’ll check….Thank you for waiting , sir . I’m afraid our hotel is fully booked on those days .G: That’s all right .C: We’re very sorry , sir . We hope you understand。

酒店宾馆常用英语口语及单词整理

酒店宾馆常用英语口语及单词整理1.Good morning，sir. 早上好，先生。

2.Welcome you back，sir. 欢迎您回来，先生。

3.Good evening，sir. 晚上好，先生。

4.Good night，madam. 晚安，夫人。

How are you？你好吗？Fine，thank you，and you？很好，谢谢，您呢？Fine，thanks. 很好，谢谢。

5.How do you do？您好？How do you do！您好！6.Welcome to our hotel. 欢迎光临我们饭店。

7.May you enjoy your stay in our hotel. 祝您住店期间愉快。

8.Hope you had a good trip. 希望您旅途愉快。

9.Hope you have a good journey. 祝您旅途愉快。

10.It’s nice to meet you，sir. 见到您很高兴，先生。

11.Pleasant to meet you，sir. My name is……见到您很高兴，先生。

我叫×××12.Good afternoon，madam. 中午好，太太。

13.Nice to see you again，madam. 很高兴又见到您，夫人。

14.Goodbye，thank you for coming. Please come again. 再见，感谢您光临，希望您再次光临。

15.Have a nice day. 祝您今天愉快。

16.Have a good evening. 祝您度过一个愉快的夜晚。

17.Have a good weekend. 祝您周末愉快。

18.Good night and have a good rest. 晚安，祝您休息好。

19.Thank you for waiting，sir. 谢谢您的等候，先生。

酒店常用英语(前台)

前厅部常用英语English for Front Office Dept.1,Good morning/ Good afternoon /Good evening !早上好/下午好/晚上好!2,Welcome to XXX Hotel 下午好!欢迎光临XXX酒店.3,How may I help you ?请问有什么可以帮到您?4,May I know your name ,please ?请问贵姓?5,Do you have a reservation with us?请问您预订了房间了吗? 6,I'll check our room availability 我来查一下是否有空房间. 7,Just a moment ,Please 请稍等8,I'm sorry. We have no record of a booking in your name.对不起,我们没有以您的名义预订的房间记录.9,We have standard rooms, single rooms, Garden suite and presidential suite.我们有标间,单人间,花园套房及总统套房. 10,How long do you plan to stay?请问您预计住几天?11,May I see your passport ?我能看一下您的护照吗?12,Your room charge for one night is RMB***,sir/madam.先生/女士,您一晚的房费是***元13,The room charge is include two breakfast.房价包含两份早餐.14,please pay RMB300 as deposit 请支付 300 元作为押金.15,How would you like to make the payment, in cash or by credit card?请问您打算如何付款?现金支付还是信用卡?16,If you need the room service ,please dial 8800.如果您需要客房送餐,请拨 8800.17,We hope you enjoyed your stay .希望您在这儿住的愉快. 18,May I have your room key ,please ?请把房卡给我好吗?19,Just a moment ,please .I'll draw up your bill for you.请等一下,我帮你您结算账单20,May I take a print of the card ,please?请让我划印一下您的信用卡,好吗?21,Could you please sign here ,please ?请您在这里签名,好吗? 22,Here is your card and your receipt .这是您的卡和收据.23,Have a nice trip .祝旅途愉快!24,May I know what is wrong ?请问有什么问题吗?25,I beg your pardon .请再说一次.26,I will speak to our manager about it.我会向我们经理报告这件事情.27,I will check it with the department concerned .Would you mind waiting for a minute ?我跟相关部门联系一下.请你等一分钟好吗?. 28,I will correct your bill.我来把您的账单改过来.29,We look forward to serving you again .我们期待能再次为您服务.30,Here's your room, Mr. Johnson .After you .这是您的房间,约翰逊先生.您先请. 31,It is open from 9 a.m. to 11 p.m.它的营业时间是早上 9 点到晚上 11 点. 32,You can call the housekeeping if you need laundry service,the number is 0.如果您需要洗衣服务,可以打电话给房务中心,号码是"0" .33,You can call the front desk directly if you need a taxi . the number is 8106.如果您需要出租车,可以直接打电话给前台,号码是 810634,If there is anything I can do for you , please call me .如果有什么我能为您效劳的,请给我打电话.35,Could you hold the line ,please ?请不要挂断电话,好吗? 36,Breakfast is served from 7:00 to 10:00, on the 22 floor 早餐是从上午 7 点到 10 点供应, 在22楼餐厅.37,At what time can we expect you ?您几点光临呢?38,I'm afraid another guest is using it .I will bring it to your room as soon as it's available ,will that be all right ?恐怕另一位客人正在使用.我会尽快送到您房间去,可以吗? 39,Please dial 8first ,then the room number .您打房间号码,请在房号前加"8" . 140.Please go through the formalities for extending your stay.请您办理一下续房手续. 41.Let bellboy lead you to your room. 让行李员送您上去.42.The room isn't cleaned completely. Please have a rest in sofa.房间暂时未打扫出来,请您在沙发上休息一会.43.Do you need bellboy take your baggage?您需要行李员为您搬运行李吗? 44,May I know your room number?我可以知道您的房号吗?45,At what time shall we call you ,sir?您需要几点钟叫醒呢,先生?46,For IDD line ,please dial 9 first ,then the country code ,area code and telephone number . 拨打国际长途电话,请先拨 9,然后再拨国家代码,区号和电话号码.47,For IDD line, the charge is RMB8 per minute.国际长途每分钟 8 元.48,For DDD line, the charge is RMB 0.7 per minute .国内长途每分钟 7 毛钱.50,We have sauna/massage /foot massage/ ……service, on the third floor. 我们三楼提供桑拿, 按摩,足浴等服务.51,We offer this service in our hotel.我们酒店提供此项服务. 52,You can take a sauna bath there.您可以在那洗桑拿浴.53,I'm terribly sorry to hear that .听到这样的事情,我真是非常遗憾.54,I will contact with engineer to repair it .我马上联系工程师将它修复. Housekeeping Dept.客房部。

前台接待日常英语口语

前台接待日常英语口语前台接待日常英语口语1 问候1 . I’m..., I , ?欢迎光临酒店。

我是...，请问我该怎么称呼你呢？2. , . I ?先生/女士，你好！请问我能为您做点什么？3. ..., I , .我叫...，如果需要我为您做些什么，请告诉我。

4 , .如果你有任何需要，请随时联系我们。

5 a ?\ ?\ ?请问有预订吗？\请问你是会员吗？6 ?请问您需要什么类型的房间。

7 ’t .对不起，我不是很明白。

8’ ’ .抱歉，我们那个时段已给订满了。

9’ ?这是酒店业的旺季。

10 ?打扰一下，您能拼写一下您的名字吗？11 …我们能保留您的房间直到...12 .让我带您到房间，这边请。

2 帮助入住1 a a , I’ .请在那边稍坐一会儿，我将会为您办理入住手续。

2. ?, I’ .请把您的护照和信用卡交给我，我帮您办理入住手续。

3. ?这次入住您会住多少天？4. , ...?您是要哪种房间？5. , . , （）?先生/女士，不好意思，打搅一下。

请问您是要付现金还是刷卡（分开付押金还是一起付）呢？6 . ?这是您的房卡和早餐券。

请您在这里签个名好吗？7. . I ..这是给回您的护照和信用卡。

现在您可以上房间了。

希望您在这里居住愉快。

3 居住期间服务1常规服务(1) a . I’ . .请稍等一下，马上为你转接过去。

(2) , .您比原定退房的时间提前了两天，所以我们需要收回二张现金券。

(3) a a酒店后面有很漂亮的花园和水塘，那里是非常适合跑步和散步的地方。

(4) ’m ’t , .您的钱（纸币）上有裂口（污迹），按酒店的规定，我们不能为您兑换。

(5) I’m . I a .不好意思，酒店规定不可以用信用卡来套取现金，如果您需要，我可以安排车送您去银行（机）上提取现金。

(6) ?你想要什么面值的人民币呢？(7)I’m , .对不起，我们这里不收版的美金。

(8) I ?我可以传真这份文件吗？, . ?当然可以，先生。

酒店英语口语：酒店前台简单接待服务英语

以下是⽆忧考整理的《酒店英语⼝语：酒店前台简单接待服务英语》，希望⼤家喜欢！简单接待 & 服务英语⼀ Cheek in1、 GreetingGood morning/ Afternoon /Evening ,sir /madam.Welcome to our hotel.2、Do you have a reservation? /Have you booked the room? 您预订过吗？Please show me your passport , and fill in these forms. 请出⽰⼀下您的护照，并将这些单⼦填写⼀下。

How many days do you want to stay? 您想住⼏天？How do you wish to settle your account, in cash or by credit card?您想⽤什么⽅式结帐，现⾦还是信⽤卡？(1.please give me XXX yuan as deposit,you room charge is XXX,the other we will refund you when you check out. 请付XXX 的预付⾦，您的房费是XXX，剩下的钱将在您结帐时退还给您。

2.could you show me your credit card? I will make a deposit of XXX yuan which will be frozen through bank, when you check out, you should show me your credit card again, we will deduct charge for room by your real consumption and off-line出⽰⼀下您你信⽤卡好吗？我刷您XXX的预授权，结帐时您需要再出⽰⼀下您的信⽤卡，我们将根据您的实际消费扣除您的费⽤，然后做离线交易。

酒店前台接待日常英语口语

酒店前台接待日常英语口语酒店前台接待日常英语口语有哪些你知道吗?你对酒店前台接待日常英语口语了解吗?下面是yjbys 小编为大家带来的酒店前台接待日常英语口语的知识，欢迎阅读。

Part 1 Greetings 问候1.Welcome to XXXX Hotel. Im..., what should I call you, please?欢迎光临XXX 酒店。

我是...，请问我该怎么称呼你呢?2. Goodmorning/afternoon/evening, Sir/Madam. What can I do for you?先生/女士，你好!请问我能为您做点什么?3. Myname is ..., is there anything else I can do for you, just let me know.我叫...，如果需要我为您做些什么，请告诉我。

4.If youhave any problems, please feel free to contact us .如果你有任何需要，请随时联系我们。

5.Haveyou make a reservation ?\Have you booked the room?\Are you the vip?请问有预订吗?\请问你是会员吗?6.Whatkind of room would you like ?请问您需要什么类型的房间。

7.Sorry,I dont quite understand .对不起，我不是很明白。

8.Imafraid weve fully booked for that time .抱歉，我们那个时段已给订满了。

9.Itsthe hot /peak/busy season ,you know ?。

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前台英语口语30句
Wish you a most pleasant stay in our hotel . 愿您在我们宾馆过得愉快How was your stay in our hotel? 请问在我们酒店住的好吗？
Is there anything I can do for you ? 有什么我能为您效劳的？
How would you like to settle your account? 请问您用什么方式结帐？
Would you mind give me your business card? 请问能给我一张您的名片吗？
The room service is 24 hours in our hotel. 客房送餐服务是24小时的Would you like to leave a message? 您要留口信吗？
It’s on the second(third) floor.在二(三) 楼
Congratulations! 祝贺您！
Thank you for staying in our hotel. 感谢您在我们饭店下榻
I’m sorry . It’s my fault .对不起，那是我的过错
Excuse me. Where is the washroom（restroom, elevator）对不起，请问盥洗室(电梯) 在哪儿？
It’s in the lobby near the main entrance. 在大堂靠近门口的地方
Please don’t leave anything behind.请别遗忘您的东西Wish you a pleasant journey! Good luck! 祝您旅途愉快！
I’m afraid our hotel is fully booked on that date.对不起，我们饭店那一天的客房全部订满了
May I reconfirm your departure date? 我可以再次确认您的离店日期吗？
I’m sorry, madam. We don’t have any vacancy at the moment.对不起，小姐，我们现在没有空房间
Just a moment, please, sir. I’ll put you through.请稍等一下，先生。

我马上为您接通
Sorry , I’ve dialed the wrong number.对不起，我拨错号了
Sorry. He is not in at the moment . 对不起，他现在不在
How was your stay in our hotel? 请问在我们酒店住的好吗？
For outside calls, please press 9 first and when you hear the dialing tone, press the number you want.
打外线请先按9，听到声响后再按您所要的号码
The rate of your room will be paid by your company while the others should be at your expense..
您的房费将由接待单位支付，而杂费则应由您自己付
I’ll cancel Mr Bell’s reservation from Februar y 27th for three nights. 我将取消BELL先生从2月27日开始3个晚上的预订
You can get your money changed at the last counter
您可以去最后一个柜台兑换钱
According to today’s exchange rate, 100 USD is equal to 800 RMB
根据今天的外汇排价，100美金可以换取800元人民币
Here is your change and receipt, sir. I’ll send a bellman up to get your luggage.先生，这是您的找钱和收据。

我马上叫行李员上去取您的行李。

Anything from mini bar since last night, sir?
请问先生昨天晚上小酒吧用过吗？
Have you empty your safety box already?
请问房间保险箱东西都带走了吗？
Here is a brochure of our hotel and tariff.
这是介绍我们饭店的小册子和价目表。