雅思写作小作文范文 雅思写作饼状图pie chart 宾馆服务满意度.doc

雅思写作小作文范文雅思写作饼状图pie chart 宾馆服务满意度

今天我们雅思写作小作文范文的文章来研究下饼状图pie chart。该题目包含两个图形，显示了某项调查问卷在2005年和2010年的结果。该调查要求顾客对Parkway宾馆的客户服务给出评价，并将评价结果分为很差，差，满意，良好，优秀五个等级。小编搜集了一篇相关的考官范文，以供大家参考。

雅思写作小作文题目

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

雅思写作小作文范文

The pie charts compare visitors’ responses to a survey about customer service at the Parkway Hotel in 2005 and in 2010.

饼状图比较了2005年和2010年游客对Parkway宾馆客户服务满意度的调查结果。

It is clear that overall customer satisfaction increased considerably from 2005 to 2010. While most hotel guests rated customer service as satisfactory or poor in 2005, a clear majority described the hotel’s service as good or excellent in 2010.

很明显，从2005年到2010年，整体的客户满意度有了很大的提升。虽然大多数酒店顾客在2005年将客户服务评为满意或者质量差，但在2010年，绝大多数人都形容酒店服务为良好或者优秀。

Looking at the positive responses first, in 2005 only 5% of the hotel’s visitors rated its customer service as excellent, but this figure rose to 28% in 2010. Furthermore, while only 14% of the guests described customer service in the hotel as good in 2005, almost three times as many people gave this rating five years later.

首先来看下积极的评价。2005年，只有百分之五的酒店顾客评价其客户服务为优秀，但该数字在2010年上涨到了百分之28。此外，2005年只有百分之14的客人将客户服务描述为良好，而5年后，三倍以上的人给出这一评价。

With regard to negative feedback, the proportion of guests who considered the hotel’s customer service to be poor fell from 21% in 2005 to only 12% in 2010. Similarly, the proportion of people who thought customer service was very poor dropped from 15% to only 4% over the 5-year period. Finally, a fall in the number of ‘satisfactory’

ratings in 2010 reflects the fact that more people gave positive responses to the survey in that year.

至于消极的评价方面，认为酒店客户服务很差的顾客比例从2005年的百分之21，降到了2010年的百分之12。相似的，认为客户服务很差的客人比例在这5年间从百分之15降到了百分之4。最终，2010年满意评价比率的下降反映出更多的人对该调查给予了积极的回应。

雅思写作小作文高分范文，快速提升写作成绩