【商务英语写作】道歉信与祝贺信共61页
商务英语的道歉信
商务英语的道歉信导读：本文是关于商务英语的道歉信，希望能帮助到您！商务英语的道歉信范文一Dear Mr. GrisonThank you for your letter of 6 May 20XX concerning the faulty tableware.I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.I hope that you can use our company as your supplier in the future.Your sincerely商务英语的道歉信范文二Dear Sir.I am writing this letter to apologize to you for the mistake thatwe sent the shoes in wrong color. I have acknowledged that my fault has brought you great trouble and unconviniences. I hereby express my deep sorrow for this matter and we are going to do our best to make it up to you. I assure you that this mistake will not happen once again and would appreciate very much if you could give us a chance to show our sincerity on this matter.Best regards商务英语的道歉信范文三Dear Mr. ClintonThank you for your letter of 9 May 20XX concerning faulty goods purchased in our store in London.I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.Our company in always trying to improve the quality of its merchandise and we are very unhappy when one of our products does not give satisfaction. In fact, this was due to the breakdown of our packing machine.In the meantime I regret the disappointment you were caused. As a gesture of goodwill, I have pleasure in refunding the cost of the pencils. And enclose a gift voucher that you can use in our London branch.Thank you for bringing this matter to our attention. I hope any further purchases you many make at our stores will be up to our usual high standardsYours sincerely paul Harvey Customer Relations.。
【商务英语写作】道歉信与祝贺信
2020/3/20
12
Guidelines
The guidelines for such letters are very simple.
Begin with the reason for writing. You should present the congratulations at the first part of the letter.
my apologies. I hope you will kindly forgive my lapse of
attention. I am so sorry to have put you to/into so much
trouble.
2020/3/20
8
Sample version
Dear David:
2020/3/20
5
Guidelines
Begin with the apology and reveal the purpose of the letter.
Present the specific circumstance for which you apologize. And discuss methods to redress the situation, if needed.
of your unusual abilities. You deserve the position
after years of service in the company. Your
experience in this field will surely bring in more
profits for XYZ Company. We are sending you our
商务英语道歉信_道歉信_
商务英语道歉信在商务活动中，因为一些主客观的因素，难免会出现一些纰漏，这个时候给对方写封致歉信就显得很有必要。
以下是小编为大家整理的商务英语范文，欢迎大家参考!商务英语道歉信通常包括以下内容：表示歉意;道歉的原由;出现差错的原因;提出弥补措施;请求原谅。
写道歉信的语言要诚挚，解释的理由要真实，不要显出丝毫的虚情假意。
如果我们的道歉写的很到位，说不定还会增进彼此的感情呢!商务英语道歉信【一】Dear Mr. / Ms,We are sorry we cannot send you immediately the catalogue and price list for which you asked in your letter of March 10. Supplies are expected from the printers in two weeks and as soon as we receive them, we will send you a copy.Yours faithfully尊敬的先生/小姐，对三月十日来信所要目录和价格单，很抱歉不能马上寄去。
印刷商两周后供货，一旦收到，我们将给您寄去一份。
您诚挚的商务英语道歉信【二】Dear Mr. / Ms,I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.On referring to our earlier correspondence,I find that I had mistaken the date for completion. The fault is entirely mine and I deeply regret that it should have occurred.I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay. Ihave already given instructions for the work to have priority and the engineers working on the job to be placed on overtime. These arrangements should see the installation completed by next weekend.Yours faithfully尊敬的先生/小姐，昨天收到你的来信，抱怨你新家的中央加热系统未按规定时间装好，对此我非常关心。
商务英语道歉信范文加翻译
商务英语道歉信范文加翻译Dear [Recipient],I am writing this letter to express my sincere apologies for the mistake I made during our recent business meeting. I understand that my actions have caused inconvenience and frustration, and I take full responsibility for my error.I want to assure you that this was not intentional, and I deeply regret any negative impact it may have had on our collaboration. I will take immediate steps to rectify the situation and ensure that this type of mistake does not happen again in the future.I value our business relationship and the trust you have placed in me, and I am committed to doing everything in my power to regain your confidence. Please accept my apologies for any trouble this may have caused, and do not hesitate to reach out if there is anything I can do to make amends.Thank you for your understanding and continued partnership.Sincerely,[Your Name]对不起的道歉信尊敬的[收件人],我写这封信是为了向您表达我最诚挚的歉意，表示我在最近的商务会议中犯了错误。
道歉信与祝贺信
All
your
of
us
remarkable
achievements!
1.may your fortune be as boundless as the East Sea and may you live a long and happy life 。 福如东海，寿比南山 2.Wish you a good health and good luck in all events! 身体健康，万事如意
an
team; we
truly
work .
appreciate
your
excellent
1.wish you every future 2.congratulations
success on to your your the
in the
promotion!
3.we we believe, due brillant
相同级别之间的祝贺 上级对下级的祝贺
下级对上级的祝贺 晚辈对长辈的祝贺 长辈对晚辈的祝贺
1.please accept my warmest
congratulations on your......
2.my collegues join me in sending you
our warmest congratulations......
background
will
and
rich
experience
near
succeed in
future under you
leadership.
1.I was
delighted
to hear that
商务英文道歉信范文6篇
商务英文道歉信范文6篇Business English apology letter编订：JinTai College商务英文道歉信范文6篇前言：道歉信是要向对方陈述无法答应的所请所托的原因，对不愿为的事，可声明自己的一贯主张，对不能为的请托，更应陈述理由，说明自己为什么不能为。
本文档根据道歉信内容要求和特点展开说明，具有实践指导意义，便于学习和使用，本文下载后内容可随意调整修改及打印。
本文简要目录如下：【下载该文档后使用Word打开，按住键盘Ctrl键且鼠标单击目录内容即可跳转到对应篇章】1、篇章1：商务英文道歉信范文2、篇章2：商务英文道歉信范文3、篇章3：商务英文道歉信范文4、篇章4：给好朋友的英文道歉信文档5、篇章5：给好朋友的英文道歉信文档6、篇章6：给好朋友的英文道歉信文档道歉信是表达歉意的信件，你知道商务英文道歉信该怎么写吗?下面就让小泰带大家看看一系列的商务英文道歉信。
望大家采纳。
篇章1:商务英文道歉信范文Dear Mr. JohnsonThank you very much for your letter of 3 May 20xx.We wish to offer our sincere apologies for the long delay in replying to your letter. We haverecently moved our headquarters to a new location in the south of city and this has resulted in some considerable delay in replying to enquiries. The move has now been completed and I can assure you that there will be no more delays in the future.The catalogue you require are enclosed and I hope that you will continue to use us as your main supplier.Your sincerely篇章2:商务英文道歉信范文【按住Ctrl键点此返回目录】Dear Sir or Madam,Thank you for letter of 5 May 20xx.I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a timewhen several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.I enclose the price list of our company as requested and look forward to hearing from you.Your sincerely篇章3:商务英文道歉信范文【按住Ctrl键点此返回目录】Dear Mr. Harrison,Thank you for your telephone call of 18 May 20xx.I am extremely sorry for the delay in sending the sample shirt to you. It was late because David Murray, our Production Manager, has been sick for three weeks. The sample, is now on its way and you should get the sample within three days.I apologies again for the delay and I hope the sample will meet with your satisfaction.Your sincerely篇章4:给好朋友的英文道歉信文档【按住Ctrl键点此返回目录】Dear Susan,I’m very sorry that I was out when you came to see me yesterday evening. I’m afraid I’d gone to the pub with some friends and didn’t get back until 12 o’clock. I wish I had known you were in Luoyang as you could have come with us. It would have been a good introduction to the night life!Anyway, I will call on you at 10 o’clock on Saturday morning at your hotel. We can have the day together, if you have nothing else planned? I’ll show you some of the places of interest that you may not have seen.Please let me know if you will be available on Saturday morning.Best wishesChen Cheng篇章5:给好朋友的英文道歉信文档【按住Ctrl键点此返回目录】Dear Anne,Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow. I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward? If so, please don't hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you.Please allow me to say sorry again.Regards,Li Ming篇章6:给好朋友的英文道歉信文档【按住Ctrl键点此返回目录】Dear Mary,I’m very sorry for not having replied to your July 6th letter sooner. When your letter arrived, Iwas in Beijing. As my secretary couldn’t forward it to me, it has been lying on my desk until I got back.Thank you for all your news. It is good to know that your company has agreed to sign the contract to continue the cooperation with us. And we surely will have a bigger success in the near future.Look forward to catching up and once again apologize for the delay.Sincerely,Tom-------- Designed By JinTai College ---------。
商务英语道歉信范文(推荐十六篇)
商务英语道歉信范文(推荐十六篇)（经典版）编制人：__________________审核人：__________________审批人：__________________编制单位：__________________编制时间：____年____月____日序言下载提示：该文档是本店铺精心编制而成的，希望大家下载后，能够帮助大家解决实际问题。
文档下载后可定制修改，请根据实际需要进行调整和使用，谢谢!并且，本店铺为大家提供各种类型的经典范文，如工作总结、工作计划、合同协议、条据文书、策划方案、句子大全、作文大全、诗词歌赋、教案资料、其他范文等等，想了解不同范文格式和写法，敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays for everyone, such as work summaries, work plans, contract agreements, doctrinal documents, planning plans, complete sentences, complete compositions, poems, songs, teaching materials, and other sample essays. If you want to learn about different sample formats and writing methods, please stay tuned!商务英语道歉信范文(推荐十六篇)商务英语道歉信范文(篇一)Dear Sir or Madam，I’m writing this letter to apologize to you.I’m so sorry that we made a mistake about the shipment of vacuum cleaners.Those vacuum cleaners we sent to you were meant to be sent to European countries， but as the old worker was retired， the new one wasn’t so eXperienced.Besides， the model number and the price of goods in March and July are so similar that the worker mistaken them.I am awfully sorry for this and we promise you a replacement shipment.We will also give a 10% discount to compensate.I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.商务英语道歉信范文(篇二)Dear Bob，I am writing to eXpress my apology to you.Several days ago，I borrowed your music CD when I lived in your house.Unfortunately， after I came back from Canada， I found it in my luggage.I was in such a hurry that I forgot to return it to you .I will send it to you by post or eXpress as soon Sincerely yours，Li Ming商务英语道歉信范文(篇三)Dear Mr.Wang，I am writing to apologize for my late homework.The paper which you have assigned to us last Monday was due this Friday，but to my regret， I havent even started it yet.I feel really sorry for not handing in the paper on time and for the inconvenience it would bring to you.I have caught a serious cold last week and the doctor asked me to stay in bed for a week since I was very weak and the weather was very cold these days.Therefore， I couldnt go to the library to get the necessary referential information which was needed for my paper.As a result of this， I have not started writing the paper yet and could not hand it in on time.Fortunately I have finally fully recovered.I will finish the paper as soon as I can and try my best to hand in homework on time in the future.Sincerely yours，Li Ming商务英语道歉信范文(篇四)Dear Bob，I am writing to eXpress my apology to you for my failingto return your music CD before I came back.Several days ago， I borrowed it when I lived in your house.Unfortunately， just now I found it in my luggage.I was in such a hurry that I forgot to return it to you.I will send it to you by post or eXpress as soon as possible.If necessary，I will compensate for any troubles it may cause.Once again，I feel so sorry for any inconvenience caused.Please accept my apologies.Sincerely yours，Li Ming商务英语道歉信范文(篇五)Dear Sir。
商务英语道歉信
商务英语道歉信篇一：Apologizeletter英文致歉信例文商务英语Apologizeletter__businessEnglish_byLQYDearSirorMadam,I’mwritingthislettertoapologizetoyou.I’msosorrythatwemadeamistakeabouttheshipmentofvacuumcleaners.ThosevacuumcleanerswesenttoyouweremeanttobesenttoEuropeanco untries,butastheoldworkerwasretired,thenewonewasn’tsoexperienced.Besides,themodelnumberandthepriceofgoodsinMa rchandJulyaresosimilarthattheworkermistakenthem.Iamawfullysorryforthisandwepromiseyouareplacementshipment.W ewillalsogivea10%discounttocompensate.IdoapologizeforanyinconveniencethismaycauseyouandIwilltrymy besttoavoidthesameaccidenthappeningagain.篇二：商务英文道歉信apologizeletter__businessenglish_bylqydearsirormadam, i’mwritingthislettertoapologizetoyou.i’msosorrythatwemadeamistakeabouttheshipmentofvacuumcleaners.thosevacuumcleanerswesentt oyouweremeanttobesenttoeuropeancountries,butastheoldworkerwasretired,thenewonewasn’tsoexperienced.besides,themodelnumberandthepriceofgoodsinmarchandjulyaresosimilarthat theworkermistakenthem.idoapologizeforanyinconveniencethismaycauseyou andiwilltrymybesttoavoidthesameaccidenthappeningagain.篇二：职场商务必备写作模板：英语致歉信怎么写？via安格英语职场商务必备写作模板：英语致歉信怎么写？在日常工作中难免会犯一些差错，学会正确的补救方法很重要。
道歉信英语范文（精选19篇）
道歉信英语范文（精选19篇）英语范文篇1Dear Sarah,I am terribly sorry to tell you that I am unable to attend your birthday part next Thursday evening. That is owing to the fact that my younger brother suddenly fell ill and was taken to a hospital this morning. I have to go there immediately and take care of him. As told by the doctor in charge, it will take around five days for him to recover and I have asked my boss for a leave.I really regret that I cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends. I have chosen a small gift for you and will send it to you tomorrow to show my best wishes. Besides, please give my regards to our friends when you meet them at the party.Cordially,Li Ming道歉信英语范文篇2I feel terrible about the damage John did to your garden. Being a gardener myself, I realize how much work you put into making it productive. I know I would be displeased if someone were to run carelessly through my carefully planted tomatoes.John feels bad about what he did, and although he cannot repair the damage, he says he wants to compensate you by doing yard work for you this fall. If you agree, I think this would be a good lesson for John.道歉信英语范文篇3Dear Ashley,Please accept my deepest apologies for my mistake in regard to leaking customer information to people from the otherdepartment.It was not my intention to create such an awkward and embarrassing situation for our department.If there was any good that came out of this unfortunate experience, it is that I have grown and learned alternative approaches to these situations.Please feel free to let me of your thoughts and concerns over this matter. You can reach me at email.Sincerely,Jim道歉信英语范文篇4I apologize for the behavior of our second-grade classes at the dress rehearsal of your excellent show. They were certainly disruptive, and I was only amazed at how well your actors managed to keep going, in spite of the noise.Their teachers have spoken to them, and the children have prepared cards and pictures for the cast, to express their own apologies. Will you please pass these on to Mrs. Doe and the cast?In the meantime, I think we have learned from this experience that our second-grade students are too young to sit through a full-length show.We will exclude them in the future, if you open dress rehearsals to us again. Our older students and staff certainly appreciate your kindness in this area very much.道歉信英语范文篇5Dear ______,①I am truly sorry that ______(道歉的原因).②The reason is that ______(介绍原因).③Once again, I am sorry for any inconvenience caused.④Hope you can accept my appologies and understand mysituation.Yours sincerely,道歉信英语范文篇6Dear Tom,I feel terribly sorry to tell you that our trip to Beijing next weekend will be rearranged due to my personal reason. I was informed just now that I entered the final of the CCTV English Speech Competition. And the final is to be held next week. The winner of this competition will get an opportunity to study in Harvard University. Sounds fantastic, doesn’t it?For years, I have been dreaming about studying abroad as an exchange student to learn/experience different cultures. Now the chanceis coming. I think that if you were me, you would grasp it as I do.Is it possible for us to make another time to visit Beijing? I sincerely hope you can accept my apologies and understand me. Once again, I’m sorry for any inconvenience caused.incerely yours,Li Hua道歉信英语范文篇7Dear Anne,Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow. I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward? If so, please don't hesitate to drop me a line about your preferable date. I do longfor a pleasant chat with you.Please allow me to say sorry again.Regards,Li Ming道歉信英语范文篇8常用句式：1、I am writing to apologize for … /I am writing to say sorry for我写这封信是因……向你致歉。
商务英语道歉信函（通用10篇）
商务英语道歉信函（通用10篇）商务英语函篇1Dear Sir or Madam,Thank you for letter of 5 May 20xx.I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.I enclose the price list of our company as requested and look forward to hearing from you.Your sincerely商务英语道歉信函篇2Dear Mr. SationWith reference to your letter dated 3rd May 20xx, I am writing to apologies for the mistake we made.The mistake was made because our computer broke down on 29 April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay.Please accept our apologies for the inconvenience this error has caused you and we look forward to meeting you again.Your sincerely商务英语道歉信函篇3Dear Mr. GrisonThank you for your letter of 6 May 20xx concerning the faulty tableware.I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faultydelivery free of charge within three days.We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.I hope that you can use our company as your supplier in the future.Your sincerely商务英语道歉信函篇4Dear Ms Sciberras,I would like to apologise for not returning the books but I have been away from school for a week because I had the measles. I will not be coming to school for another week or so. I promise I will return the books as soon as I am back.Thank you.Regards,Anita Borg商务英语道歉信函篇5Dear Mr. ClintonThank you for your letter of 9 May 20xx concerning faulty goods purchased in our store in London.I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.Our company in always trying to improve the quality of its merchandise and we are very unhappy when one of our products does not give satisfaction. In fact, this was due to the breakdownof our packing machine.In the meantime I regret the disappointment you were caused. As a gesture of goodwill, I have pleasure in refunding the cost of the pencils. And enclose a gift voucher that you can use in our London branch.Thank you for bringing this matter to our attention. I hope any further purchases you many make at our stores will be up to our usual high standardsYours sincerelyPaul HarveyCustomer Relations.商务英语道歉信函篇6Dear Mr Gatt,I am sorry to hear about the problems you have been experiencing with the order you placed with us on the 23rd January. I cannot as yet say who is at fault but I assure you there will be a full investigation. Moyra Brown, who is our production assistant, will contact you shortly to arrange suitable compensation for the inconvenience that has been caused.I would like to apologise once more.Yours sincerely,George Hili商务英语道歉信函篇7Hi George,I’m really, really sorry but I just can’t make it for basketball practice this evening. We’ve got a biology test tomorrow and I haven’t yet started studying for it. I can’t afford to fail the test, because I already failed the last one.I promise to make up for it by the next practice session.Ron商务英语道歉信函篇8Apologize letter __ business English_ by LQYDear Sir or Madam,I’m writing this letter to apologize to you. I’m so sorry that we made a mistake about the shipment of vacuum cleaners.Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasn’t so experienced. B esides, the model number and the price of goods in March and July are so similar that the worker mistaken them.I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10% discount to compensate.I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.Yours商务英语道歉信函篇9Dear Mr. / Ms,I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.On referring to our earlier correspondence,I find that I had mistaken the date for completion. The fault is entirely mine and I deeply regret that it should have occurred.I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime. These arrangements should see the installation completed by next weekend.Yours faithfully尊敬的先生/小姐，昨天收到你的来信，抱怨你新家的中央加热系统未按规定时间装好，对此我非常关心。
商务英语写作道歉信
商务英语写作道歉信商务英语写作道歉信Apologize letter __ business English_ by LQYDear Sir or Madam,I’m writing this letter to apologize to you. I’m so sorry that we made a mistake about the shipment of vacuum cleaners.Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasn’t so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them.I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10% discount to compensate.I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.商务英语写作道歉信 [篇2]apologize letter __ business english_ by lqydear sir or madam,i’m writing this letter to apologize to you. i’m so sorry that we made a mistake about the shipment of vacuum cleaners.those vacuum cleaners we sent to you were meant to be sent to european countries, but as the old worker was retired, the new one wasn’t so experienced. besides, the model number and the price of goods in march and july are so similar that the worker mistaken them.i do apologize for any inconvenience this may cause you and i will try my best to avoid the same accident happening again.。
商务英语道歉信
but as the old worker was retired, the new one wasn’t so experienced. besides, the
（2）directions:
you failed to finish an important task assigned by your professor because of a
李明闪光词汇及词组：
occupy: v.占用，占
get-together: n.聚会，联欢会hesitate: v.犹豫，踌躇
drop sb. a line:给某人打一个电话
prefera:渴望万能句型：
thank you for your invitation to dinner at your home tomorrow evening.
（1）directions:
you should write about 100 words on answer sheet 2. do not sign your own name at the end of the letter. use li ming instead. do not write the address.范文：
to avoid the same accident happening again.篇二：英文致歉信_范文道歉信letter of apology我们在工作或生活中，有时难免会犯一些错误，写封致歉信就显得很有必要。道歉信通
常包括以下内容：表示歉意；道歉的原由；出现差错的原因；提出弥补措施；请求原谅。写
商务英语道歉信
商务英语道歉信商务英语道歉信范文商务英语道歉信范文【1】Dear Mr. Hunnicutt,I am writing to apologize for the incorrect invoice you received from us. Owing to a breakdown in communications, we did not credit you with a 10% discount, as agreed.We shall send you the correct invoice as soon as possible and make sure that such a mistake will not occur again. Please accept my apologies for any inconvenience we have caused.Your sincerely,Peter GibsonAccounts Manager**New words:商务英语道歉信范文【2】Dear_____,I am writing this letter to express my apology that ______________.I feel terribly sorry about this. Once again, I am very sorry for any inconvenience caused.I will be really appreciated if you can accept my apologies and understand my situation.Yours Sincerely______商务英语道歉信范文【3】Dear Ms Jeremy,Thank you for your letter of 6 October. After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality.After careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired.I can promise you that this type of problem will not happen again.According to the sales contract between us, we will, of course, replace your faulty delivery free of charge.I would like to offer our apologies once again and thank you being an excellent customer.Yours sincerely.09-2410-0909-2509-2309-2007-0512-1502-2501-0801-08。
商务英文道歉信范文
商务英文道歉信范文商务英文道歉信范文篇一：商务英语道歉信范文 apologize letter __ business english_ b lqdear sir or madam, i’m riting this letter to apologize to ou. i’m so sorr that e made a mistake about the shipment of vauum leaners.those vauum leaners e sent to ou ere meant to be sent to european ountries, but as the old orker as retired, the ne one asn’t so experiened. besides, the model number and the prie of goods in marh and jul are so similar that the orker mistaken them.i do apologize for an inonveniene this ma ause ou and i ill tr m best to avoid the same aident happening again.篇二：英文致歉信_范文道歉信 letter of apolog我们在工作或生活中，有时难免会犯一些错误，写封致歉信就显得很有必要。
道歉信通常包括以下内容：表示歉意；道歉的原由；出现差错的原因；提出弥补措施；请求原谅。
写道歉信的语言要诚挚，解释的理由要真实，不要显出丝毫的虚情假意。
好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。
写作三步走：表示歉意-说明具体原因、提出补救办法-再次致歉、希望得到理解 tips: 在写作过程中，尽可能提供比较合理的理由。
如果违反生活常识将导致扣分。
在解释完原因后，尽量提供一个合适的补救办法，使行文更加完满。
商务英语信函道歉信范文
商务英语信函抱歉信范文Dear Mr. GrisonThank you for your letter of 6 May xx concerning the faulty tableware.I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such oasion will not our and our supplies in the futurewill again be of our usual high standards.I hope that you can use our pany as your supplier in the future.Your sincerelyDear Mr. SationWith reference to your letter dated 3rd May xx, I am writing to apologies for the mistake we made.The mistake was made because our puter broke down on 29 April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay.Please aept our apologies for the inconvenience this error has caused you and we look forward to meeting you again.Your sincerelyDear Mr. ClintonThank you for your letter of 9 May xx concerning faulty goods purchased in our store in London.I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.Our pany in always trying to improve the quality of its merchandise and we are very unhappy when one of our products does not give satisfaction. In fact, this was due to the breakdown of our packing machine.In the meantime I regret the disappointment you were caused. As a gesture of goodwill, I have pleasure in refunding the cost of the pencils. And enclose a gift voucher that you can use in our London branch.Thank you for bringing this matter to our attention. I hope any further purchases you many make at our stores will be up to our usual high standardsYours sincerelyPaul Harvey。
商务英语的道歉信范文
商务英语的道歉信范文Dear Sir.I am writing this letter to apologize to you for the mistake that we sent the shoes in wrong color. I have acknowledged that my fault has brought you great trouble and unconviniences. I hereby express my deep sorrow for this matter and we are going to do our best to make it up to you. I assure you that this mistake will not happen once again and would appreciate very much if you could give us a chance to show our sincerity on this matter.Best regardsDear Mr. JohnsonThank you very much for your letter of 3 May 2021.We wish to offer our sincere apologies for the long delay in replying to your letter. We have recently moved our headquarters to a new location in the south of city and this has resulted in some considerable delay in replying to enquiries. The move has now been completed and I can assure you that therewill be no more delays in the future.The catalogue you require are enclosed and I hope that you will continue to use us as your main supplier.Your sincerelyDear Mr. GrisonThank you for your letter of 6 May 2021 concerning the faulty tableware.I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you thatsuch occasion will not occur and our supplies in the future will again be of our usual high standards.I hope that you can use our company as your supplier in the future.Your sincerely商务英语的道歉信感谢您的阅读，祝您生活愉快。