管理学专业英语教程(第二版)-Unit 8 Operations Management

beyond short-term economic self-interest.
Group level
Operations management
管理学专业英语教程（精编版） （第二版）
LOGO
Outlines
1
What is Operations Management
2 Globalization and Operations Decisions
3
Corporate Social Responsibility
Cultural and economic differences
Impact
Day-to-day activities of operations management
Does this mean that
operations should be
designed to accommDodoaetsethis mean that we are
4
Environmental Responsibility
5
Technology
6
Knowledge Management
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What is Operations Management
❖Definition: the activity of managing the resources which are devoted to the production and delivery of products and services.
shared values, norms of behaviour and systems of
accountability
Globalization and Operations Decisions
Organizations and their operations functions have responsibility for the general well-being of society
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The operations
function
The product/
service develop-
ment function
What is Operations Management
? Routine aspects
of business
Forefront of business challenges
the cultural reactionsimofposing lower standards
people in different paortns loefss wealthy parts of the
the world?
world?
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Globalization and Operations Decisions
Operations managers
Managing some, or all, of the resources
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What is Operations Management
❖One of the three core functions
The marketing (including sales) function
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Technology and Telecommunications
Should trade liberalization Should the rabtee foofrced on nations, even liberalizationifotfhterayddeisrauglersee with the be reined in tpootlaickieesaocfctohuonste who wish of other factotrose–xport to them? environmental protection, for example?
Globalization
A few themes to consider
Knowledge management
Corporate social
responsibility
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Technology awareness
Environmental protection
Globalization and Operations Decisions
1. Acknowledging shared responsibilities for addressing global challenges and affirming
that our common humanity doesn’t stop at national borders
2. Recognizing that all individuals are equal in dignity and have the
right to certain entitlements, rather than viewing them as objects of benevolence or charity
Typical aims include the
following
3. Embracing the importance of gender and the need for
Globalization and Operations Decisions
But the ethical globalization movement seeks to reconcile
the globalization trend with how it can impact on societies.
attention to the often different impacts of economic and social
FudpaLonOliGcOies on women and men
4. Affirming that a world connected by technology and trade must also be connected by