罗宾斯《管理学》第九版题库-10

Chapter 10 – Organizational Structure and Design

True/False Questions

A MANAGER’S DILEMMA

1.According to the boxed feature, “A Manager’s Dilemma,” Nokia was once involved in industries ranging

from paper to chemicals and rubber.

True (moderate)

2.A ccording to the boxed feature, “A Manager’s Dilemma,” Nokia has been competing in the

telecommunications industry since 1965.

False (moderate)

DEFINING ORGANIZATIONAL STRUCTURE

anizational design is the organization's formal framework by which job tasks are divided, grouped, and

coordinated.

False (difficult)

4. The concept of work specialization can be traced back a couple of centuries to Adam Smith's discussion of

division of labor.

True (moderate)

5. The degree to which tasks in an organization are divided into separate jobs is division of labor.

True (moderate)

6. Historically, many organizations have grouped work actions by function departmentalization.

True (moderate)

7. Grouping jobs on the basis of product or customer flow is termed customer departmentalization.

False (moderate)

8.Geographic departmentalization has greatly increased in importance as a result of today’s competitive

business environment

False (moderate)

9. A group of individuals who are experts in various specialties and who work together is a cross-functional

team.

True (moderate)

10. Authority is the individual's capacity to influence decisions.

False (difficult)

11. Authority is synonymous with responsibility.

False (easy)

12. Responsibility is the rights inherent in a managerial position.

False (easy)

13. A manager's span of control refers to the number of subordinates who can be effectively and efficiently

supervised.

True (moderate)

14. The classical view of unity of command suggests that subordinates should have only one superior to whom

they report.

True (easy)

15. The trend in recent years has been toward smaller spans of control.

False (easy)

16. When decisions tend to be made at lower levels in an organization, the organization is said to be

decentralized.

True (moderate)

17. Decentralization describes the degree to which decision making is concentrated at a single point in the

organization.

False (moderate)

18. In the last 35 years, there has been a trend of organizations moving toward increased decentralization.

True (easy)

19. Appropriate organizational structure depends on four variables: the organization's strategy, size, technology,

and degree of environmental uncertainty.

True (difficult)

20. Standardization refers to the degree to which jobs within the organization are standardized and the extent to

which employee behavior is guided by rules and procedures.

False (moderate)

ORGANIZATIONAL DESIGN DECISIONS

21. An organic organization tends to be characterized by high specialization, extensive departmentalization,

narrow spans of control, high formalization, a limited information network, and little participation in decision-making by low-level employees.

False (moderate)

22. An organic organization would likely be very flexible.

True (moderate)

23. Innovators need the efficiency, stability, and tight controls of the mechanistic structure.

False (easy)

24.The relationship between organizational size and structure tends to be linear.

False (difficult)

25. Joan Woodward attempted to view organizational structure from a technological perspective.

True (moderate)

26. Woodward demonstrated that organizational structures adapted to their technology.

True (moderate)

27. Woodward's findings support that there is "one best way" to organize a manufacturing firm.

False (moderate)

28.The strength of the functional structure is that it focuses on results.

False (moderate) it is the strength of divisional structure.