专业酒店英语口语情景对话及单词分析

基础对话：

（1）

A: What can I do for you, sir? 先生,您要来点什么?

B: What have you got this morning? 今天早上你们这儿有什么?

A: Fruit juice, cakes and refreshments, and everything. 水果汁,糕点,各种茶点等等,应有尽有.

B: I'd like to have a glass of tomato juice, please. 请给我来一杯西红柿汁.

A: Any cereal, sir? 要来点谷类食品吗,先生?

B: Yes, a dish of cream of wheat. 好的,来一份麦片粥.

A: And eggs? 还要来点鸡蛋什么的吗?

B: Year, bacon and eggs with buttered toast. I like my bacon very crisp. 要,再来一份熏猪肉和鸡蛋,我喜欢熏猪肉松脆一点.

A: How do you want your eggs? 您喜欢鸡蛋怎么做?

B: Fried, please. 煎的.

A: Anything more, sir? 还要什么别的东西吗,先生?

B: No, that's enough. Thank you. 不要了,足够了.谢谢. Dialogue 2 (A couple waiting to be seated in a crowded restaurant) (一对夫妇在拥挤的餐厅外等待就座)

A: Do you have a reservation, sir? 请问您订位了吗?先生,太太?

B: No, I am afraid we don't. 没有.

A: I'm sorry. The restaurant is full now. You have to wait for about half an hour. Would you care to have a drink at the lounge until a table is available? 很抱歉,餐厅已经满座了.约要等30分钟才会有空桌.你们介意在休息室喝点东西直至有空桌吗? B: No,thanks. We'll come back later. May I reserve a table for two? 不用了,谢谢.我们等一会儿再来.请替我们预定一张二人桌,可以吗?

A: Yes, of course. May I have your name, sir? 当然可以.请问先生贵姓?

B: Bruce. By the way. Can we have a table by the window? 布鲁斯.顺便,我们可以要一张靠近窗口的桌子吗?

A: We'll try to arrange it but I can't guarantee, sir. 我们会尽量安排,但不能保证,先生.

B: That's fine. 我们明白了. (Half an hour later, the couple comes back.) 半小时后,布鲁斯夫妇回来了.

A: Your table is ready, sir. Please step this way. 你们的桌子已经准备好了,先生,太太.请往这边走.

Dialogue 3

A: Waiter, a table for two, please. 服务生,请给我一张两人的桌子.

B: Yes, this way please. 好的,请跟我来.

A: Can we see the menu, please? 能让我们看一看菜单吗?

B: Here you are. 给您.

A: What's good today? 今天有什么好吃的?

B: I recommand crispy and fried duck. 我推荐香酥鸭.

A: We don't want that. Well, perhaps we'll begin with mushroom soup, and follow by some seafood and chips. 我们不想吃香酥鸭.或许我们可以先吃蘑菇汤,然后再要点海鲜和

土豆片. B: Do you want any dessert? 要甜品吗?

C: No dessert, thanks. Just coffee. 不,谢谢. 咖啡就行了. (After a few minutes.) 过了一会儿.

A: I can have the check, please. 结帐.

C: George. Let's split this. 乔治,我们各自付帐吧.

A: No, it's my treat tonight. 不,今天我请客.

B: Cash or charge, sir? 现金还是记帐?

A: Charge, please. Put it on my American Express. 记帐.请记入我的"美国运通信用卡"帐号.

Dialogue 4

A: Good morning. Can I help you? 早上好.有什么能效劳的吗?

B: I want an American breakfast with fried eggs, sunny side up. 我想要一份美式早餐,要单面煎的鸡蛋.

A: What kind of juice do you prefer, sir? 您想要哪种果汁呢?

B: Grapefruit juice and please make my coffee very strong. 西柚汁,还有,我要杯很浓的咖啡.

A: Yes, sir. American breakfast with fried eggs, sunny side up, grapefruit juice and a black coffee. Am I correct, sir? 好的,一份美式早餐,要单面煎的鸡蛋,西柚汁及一杯清咖啡,对吗?

B: Yes, that's right. 是的.

A: Is there any thing else, sir? 还有什么吗,先生?

B: No, that's all. 没有了,谢谢. (Later) 稍后

A: Good morning, sir. I've brought the breakfast you ordered. 早上好,先生.您要的早餐送上来了.

B: Just put it on the table, please. 请放在桌上.

A: Do you need anything else, sir? 先生,还有其他需要吗?

B: No thanks. Ah, yes! Can I have some more juice for the minibar? 没有,谢谢. 啊!可否多放一些果汁在冰箱里?

A: What kind of juice would you like, sir? 哪种果汁呢,先生?

B: Tomato, orange and apple juice, please. 番茄汁,橙汁及苹果汁.

A: Yes, sir. I'll get them for you right away. Would you please sign this bill first? Thank you, sir. 好的,我立刻去取.麻烦您先签了这张帐单

. Dialogue 5

A: Oh, I'm starving. I'd like to try some real Chinese cuisine. What would you recommend, waiter? 啊,我快饿死啦.我想吃点真正的中国菜.您给我推荐什么呢,服务生? B: Well, it depends. You see, there are eight famous Chinese cuisines:for instance, the Sichuan cuisine, and the Hunan cuisine. 那要看情况了.您知道,中国主要有八大菜系.比方说,川菜,湘菜. A: They are both spicy hot, I've heard. 我听说这两种都很辣. B: That's right. If you like hot dishes, you can try some. 对.您要是爱吃辣的,可以试试.

A: They might be too hot for me. 对我来说可能太辣了点.

B: Then there's the Cantonese cuisine and the Jiangsu cuisine. Most southerners like them. 再有是粤菜和江苏菜.大多南方人都爱吃.

A: What about any special Beijing dishes? 有什么特别的北京风味菜吗?

B: There's the Beijing roast duck. 有北京烤鸭啊.

A: Oh, yes. I've heard a lot about it. I'd like very much to try it. Where can I find it? 啊,对了,听过多次了.我很想试一试.在哪儿能吃到呢?

B: You can find it in most restaurants, but the best place is certainly Quanjude Restaurant. 大多数饭店都有烤鸭,可是最好的当然还是全聚德烤鸭店.

A: Is it near here? 离这儿近吗?

B: Not too near but not too far either. A taxi will take you there in 15 minutes, if the traffic is not too bad, I mean. 不太近也不算远.乘出租车15分钟能到.我是说,要是堵车不厉害的话.

A: Well, thank you for your information. But what is the name of that restaurant again? 好,多谢您的指点.请您再说一下那个饭馆的名字好吗?

B: Let me write it down on this slip of paper for you. You can show it to the taxi-driver. 我来给您写在这张纸片上.您好拿给出租车司机看.

A: That's very kind of you. Thanks a lot. 您真是太好了!多谢多谢.

B: You're welcome. 不客气

（2）

R: Good morning, Madam. There is front office. What can I do for you?

G: Good morning. I’d like to check in, please.

R: Do you make a reservation?

G: A reservation? No.

R: May I have your name, madam?

G: Shawna Zhang.

R:Mrs.Zhang，What kind of room would you like?

G: I want to a queen room with bath or shower, and the room with a balcony is better. R: Just a moment. I’ll check it up for you.

Thank you for waiting. There are two kind of room cater your requirement. Would you like a room with a front view or a near view?

G: Let me see. I think near view room is more suitable for me. Can you tell me the rate of the room?

R: sure. The daily rate of the queen room is $100.

G: As far as I know. It is the off season now. So can I get a discount?

R: yes. Staying in our hotel you can get 20 percent discount after the second night. G: that’s great.

R: How long will you stay with us? Mrs. zhang.

G: Three days.

R：I see. May I have your ID card and telephone number please?

G: sure. That’s……

R: How would you like to make payment, by credit Card or by Cash? G: well, I choose to pay the room rate by cash.

R: Would you please pay $500 as deposit? We will return the balance to you when you check out.

G: OK. Here you are.

R: Now everything is in order. Your room number is 1414. And here is your room card. Please make sure that you have it with you all the time．

G: OK. I’ll take good care of it.

R: If you are ready, I will call the bellboy and he will take you to your room. G: Thanks a lot.

R: You’re welcome. I hope you will enjoy your stay with us.

G: I will try. Thank you!

R: Good afternoon! This is front office. May I help you?

G: This is room 1414.I want to ask which one facility needs to pay extra in the hotel. R: Only the spa and massage is for a fee, the others are all free.

G: I know it, thank you.

R: It is my duty, I am very glad that I can serve you.

R: Good afternoon！Mrs. zhang. Are you checking out now?

G: yes. I know I’m a few minutes late.

R: It’s not a problem. How was everything?

G: The room was great. The bed was really comfortable. And I wasn’t expecting my own mini-bar.

R: I’m glad that you like it. Thank you for waiting. The total rate of your room is $300, including service charge. Would you like to check it?

G: OK. Let me to see. The figure seems right.

R: Here’s your change and receipt. If you need I’ll call the bellboy and he can help you.

G: yes. Thank you for your help.

R: you’re welcome. Thank you for staying in our hotel. welcome to our hotel again.

（3）

Guest: Hello, I’d like to check in please. 你好，我想入住贵酒店。Hotel staff: Certainly. Can I have the name please? 当然可以，能把姓名给我吗？

Guest: Mr Harold Smith. Harold Smith先生。

Hotel staff: Ok, Are you checking out tomorrow?好的，您是明天退房吗？Guest: Yes, I am. That’s right. 是的没错，是明天退房。

Hotel staff: Will you need a wake up call, sir? 先生您需要唤醒服务吗？Guest: Yes please. At 6.30am. 是的，请在早上6.30唤醒我。

Hotel staff: Ok then, your room is 502 on the fifth floor. Breakfast is served between 6.30am and 9am. Enjoy your stay.好的。您的房间号码是五层的502房间。早餐是早晨6.30到9点。祝您入住愉快。

Guest: Thank you.谢谢你。

Guest: Good evening, I have a reservation under the name of Tomlinson.晚上好，我有预定，名字是Tomlinson. Hotel

staff: Ok I’ve found it. Checking out on the 27th? 好，我找到了。是27日退房吗?

Guest: That’s right. 没错。

Hotel staff: Can I take a credit card for the deposit? 我能用您的信用卡划账押金吗？

Guest: Yes, sure. Also, I’d like a non-smoking room please. 当然可以。另外，请给我一间无烟房间。

Hotel staff: Certainly madam. Here’s your key. Your room is on the 7th floor and on the left. Room 781. Check out is at 12 noon. 当然可以，女士。这是您的房间钥匙。您的房间在7层左侧，房间号码781。退房需要在中午12点之前。

请问尊姓大名

May I have your check-out time, please?

请问您什么时候结帐离开？

May I see your passport, please?

请让我看一下您的护照好吗？

May I know your nationality, please?

请问您的国籍是什么？

2．麻烦客人时，可使用Could you ~

Could you fill out the form, please?

请您填写这张表格好吗？

Could you write that down, please?

请您写下来好吗？

Could you draft the fax, please?

请您写下传真的草稿好吗？

Could you hold the line, please?

请不要挂电话好吗？

3．询问客人的喜好或是做什么时，可使用Would you ~

Would you like tea or coffee?

请问您要喝茶还是咖啡？

Would you like to take a taxi?

请问您要搭计程车吗？

Would you mind sitting here?

请问您介意坐在这里吗？

** 只要在疑问词后加“Would you ~”，就可以提出大部分的询问。

When would you like to visit Kunshan?

请问您想要何时参观昆山？

When would you like to have lunch?

请问您想在哪里用餐？

What time would you like to eat?

请问您想何时用餐？

Who would you like to contact?

请问您想和谁联络？

Which kind of room would you prefer?

请问您喜欢哪一种房间？

How would you like to settle your bill?

请问您的账单如何处理？

How long would you like to stay?

请问您要逗留多久？

How many tickets would you like to buy?

请问您要买几张票？

4．在提供建议协助、征求意见时，可使用Shall I ~ 或Would you like me to do ~?

Shall I draw the curtains?

请问需要我把窗帘拉上吗？

Shall I draw you a map?

请问要我为您画一张地图吗？

Shall I make the reservation for you?

请问要我为您安排预约吗？

（二）招呼语

Good morning. (用于中午以前)

Good afternoon. (用于中午至下午六点以前)

Good evening. (用于下午六点过后)

在这些招呼语的后面接句子，例如：

Good morning, sir. Are you checking-out?

早上好，先生，请问您要退房吗？

Good afternoon, sir. Welcome to LI JIA Hotel.

中午好，先生，欢迎光临丽嘉酒店

Good evening, Ms. May I help you?

晚上好，小姐，请问我能为您服务吗？

后面也可以接上自己酒店名称、部门名称，如：

Good morning, sir. This is the Front Desk. May I help you?

早上好，先生。这里是服务台，请问您需要服务吗？

（三）回答

1.一般性的回答

I see, sir.我明白了，先生。

Certainly, sir.好的，先生。

请对方再等一会儿

Just a moment, please.请稍等。

Thank you for waiting.您久等了，先生。

I am very sorry to have kept you waiting.很抱歉让您久等了。

Could you wait a little longer, please?请您稍候好吗？

3.要麻烦客人或是拒绝客人的要求时

拒绝客人时，不要一口回绝说“No.”，要委婉一些。

I am afraid I can’t do that.不好意思，我恐怕没办法那样做。

Excuse me, sir. Please let me pass.不好意思，先生，麻烦让我过一下。4.道歉

如果是自己的错就说“I am sorry.”; 如果是公司的错，就说：“We are sorry.”。

I am very sorry for the delay.很抱歉延误了时间

I am very sorry for the inconvenience.很抱歉造成您的不便。

I would like to apologize for the mistake.为这个错误我深致歉意。

5.客人对自己说“Thank you.”时回答

You are welcome.不客气。

Thank you, sir.谢谢您，先生。

Thank you very much.非常感谢您。

6.交给客人某些东西时，可以说

Here you are.您要的东西在这里。

Here is your room key.这是您的房间钥匙。

Here it is.这是您的东西。

7．当客人准备离开时，可以说：

Have a nice day.祝您有美好的一天。

Please enjoy your stay祝您住宿愉快。

We hope to see you again soon.希望不久能再次见到您。

Thank you for staying with us.谢谢光临。

8．当客人的英语难以理解时

面对客人的疑问，不要只是一味地傻笑，或是一直说Yes, Yes.如果听不懂事，要向客人提出疑问，或是先向对方说“Just a moment, please.”, 然后请求他人协助。

Pardon?对不起？

Pardon me?对不起？

I beg your pardon?对不起请再说一遍好吗？

Could you repeat that, please?请您重复一遍好吗？

若是不敢肯定对方所说的部分内容时，可以将不明白的部分重复一遍，如：Excuse me, sir. Do you mean you lost your room key？

不好意思，先生，您是说您丢了房间的钥匙？

电话英语的应对

1．接电话时不可以简单地回答“Hello”,而应报上自己的公司或所属单位的名称。例如：

“Hello, this is Information Desk.”您好，这里是问询处。

“Information Desk speaking. May I help you?”问询处，请问您要服务吗?

2.打错电话时

如果是外线打错时，可以回答：

I am afraid you have the wrong number.

不好意思，您打错电话了。

This is the LI JIA Hotel, 2234-1156.

这里是丽嘉酒店，电话是2234-1156。

如果是总线转错内线时，可以回答：

This is Room Reservations. I’ll transfer your call to Restaurant Reservations.

这里是客房预约处，我帮您转接到餐厅预约柜台。

I am afraid this is a direct line. We can not transfer your call to the Chinese Restaurant Could you dial 2234-1156, please.

不好意思，这是直接电话。我们无法为您转接中式餐厅。请您改拨2234-1156好吗？

当负责的工作人员不在时

I am afraid Mr.Lin is out at the moment. He should be back around 5 p.m. 不好意思，林先生现在外出。他应该会在下午5点左右回来。

I am afraid Mr.Hao is on another line. Could you hold the line, please?

不好意思，郝先生正在讲电话。请您在线上稍侯好吗？

I’ll tell him to call you back when he returns.

他回来时，我会请他回电。

May I have your name and phone number, please?

请告诉我您的大名和电话好吗？

4.当会话结束时

结束电话中的对话时，不可以简单说“bye-bye”,最好说：

Thank you for calling.

感谢您的来电。

You are welcome, sir.

先生，不客气。

We look forward to hearing from you.

我们静候您的佳音。

Please contact me if you have any further questions.

如果您有任何其他问题，请和我联络。

柜台服务

B=行李服务员（Bellman）

C=服务员 (Clerk)

H=客房服务员（Housekeeping）

BC=领班（Bell Captain）

G=客人（Guest）

To the Front Desk.

带客人到柜台

B: Good evening, Ms. Welcome to China-trust Hotel.

小姐，晚安。欢迎光临中信酒店。

G: Thank you.

谢谢你。

B: How many pieces of luggage do you have?

请问您有多少件行李？

G: Just this three.

只有这3件。

B: Two suitcases and one bag. Is that right?

2个旅行箱和1个手提皮包，这样对吗？

G: Yes. That’s all.

对，就这些了。

B: I’ll show you to the Front Desk. This way, please. I’ll put your bags by the post over there.

我来带您到柜台，这边请。我先将您的行李放在柱子旁边。

G: I see, thanks.

我知道了，谢谢。

B: A bellman will show you to your room when you have finished checking-in. 当您办好住宿登记时，行李服务员会带您到房间。

G: OK. Fine.

好极了。

B : Please enjoy your stay.

祝您住宿愉快。

Taking a guest to the room

词汇

单人间：single room

双人间：double room

标准间：standard room

套间：suite room

总统套房：presidential suite

豪华套房：deluxe suite

标准套房：standard suite

高级套房：superior suite

商务套房：junior suite

沙龙套房：salon suite

外交套房：diplomatic suite

行政套房：executive suite

行政豪华套房：executive deluxe suite 豪华海景套房：deluxe ocean view suite 湾景套房：bay suite

家庭套房：family suite

客厅：sitting room

■服务台常用词汇

management 经营、管理

market price 市价

cashier's desk 兑换处

coin 硬币

accounting desk 帐务处

check_out time 退房时间

voucher 证件

price list 价目表

check, cheque 支票

sign (动)签字

interest 利息

form 表格reservation 预订

reception desk 接待处

tip 小费

reservation desk 预订处

luggage office 行李房

…per thousand 千分之…

spare (形)多余的

postpone (动)延期

cancel (动)取消

traveller's cheque 旅行支票

pay (动)付款

fill (动)填写administration 管理、经营note 纸币

registration desk 入宿登记处

lobby 前厅

luggage rack 行李架

visit card 名片

identification card 身份证

rate of exchange 兑换率

conversion rate 换算率

charge (动)收费

bill 帐单

change money 换钱procedure 手续、程序information desk 问询处

luggage label 行李标签

overbooking 超额订房

…per cent 百分之…

reasonable (形)合理的

cash (动)兑换

keep (动)保留、保存

bank draft 汇票

accept (动)接受

procedure fee 手续费

fill in the form 填表

information desk 问讯处

reception office 接待室

hotel register 旅客登记簿

registration form 登记表

newsstand 售报处

postal service 邮局服务处

shop 小卖部

bar 酒吧间

lounge 休息厅

roof garden 屋顶花园

billiard-room 球房

dining-room, dining hall 餐厅

men's room 男盥洗室

ladies' room 女盥洗室

cloak-room 存衣处

basement 地下室

cellar 地窖

broom closet 杂物室

room number 房间号码

room key 房间钥匙

suite 一套房间

single room 单人房间

double room 双人房间

sitting-room, living-room 起居室sofa, settee 长沙发

easy chair 安乐椅

armchair 扶手椅

wicker chair 藤椅

folding chair 叠椅

swivel chair 转椅

rocking chair 摇椅

stool 凳子

bench 条凳

tea table 茶几

desk 书桌

bookcase 书橱

bookshelf 书架

wardrobe 衣柜

built-in wardrobe, closet 壁橱chest of drawers 五斗橱

screen 屏风

hat rack 帽架

rug 小地毯

carpet 大地毯

single bed 单人床

double bed 双人床

twin beds 成对床

mattress 褥子

咖啡厅常用英语口语情景对话

Hao: Good morning madam. What can I get you? Hao: 早上好，您要点什么？ Jenny: I’d like a coffee please. Jenny: 我要一杯咖啡。 Hao: Certainly madam, what kind of coffee would you like? Hao: 您要哪一种？ Jenny: What have you got? Jenny: 你们都有什么？ Hao: Well we have espresso, cappuccino, latte, skinny latte or americano. Hao: 我们有义式浓缩咖啡，花式咖啡，拿铁咖啡，脱脂拿铁咖啡或美式咖啡。 Jenny: Goodness me! What a choice! I think I’ll have a cappuccino please Jenny: 这么多种类! 请给我一杯花式咖啡吧。 Hao: Here you are. You’ll find the sugar just over there. Hao: 给您，砂糖就在那边。 Ling: Would you like something to drink? Ling: 你想喝点什么？ Jenny: Yes please. Do you have any teas? Jenny: 好的，你们有茶吗？ Ling: Of course we have lots of teas? Ling: 当然，我们有很多。 Jenny: What do you recommend? Jenny: 你给推荐一种吧？ Ling: What about a green tea or perhaps a jasmine tea? Ling: 你看绿茶或茉莉花茶，怎么样？ Jenny: What’s this one? Jenny: 这是什么？ Ling: That’s Oolong tea – it’s a Cantonese tea. Ling: 这是乌龙茶-是一种广东茶。 Jenny: Ok, I’ll try that. Jenny: 好吧，我想试试。 What can I get you? 你要点什么？ What have you got? 你们有什么? What do you recommend? 你给推荐一下好吗？ I’ll try that. 我来试试那个。

点餐英语情景对话

餐厅英语情景对话 A: What can I do for you, sir? 先生，您要来点什么？ B: What have you got this morning? 今天早上你们这儿有什么？ A: Fruit juice, cakes and refreshments, and everything. 水果汁、糕点、各种茶点等等，应有尽有。 B: I’d like to have a glass of tomato juice, please. 请给我来一杯西红柿汁。 A: Any cereal, sir? 要来点谷类食品吗，先生？ B: Yes, a dish of cream of wheat. 好的，来一份麦片粥。 A: And eggs? 还要来点鸡蛋什么的吗？ B: Year, bacon and eggs with buttered toast. I like my bacon very crisp. 要，再来一份熏猪肉和鸡蛋，我喜欢熏猪肉松脆一点。 A: How do you want your eggs? 您喜欢鸡蛋怎么做？Ｂ: Fried, please. 煎的。 A: Anything more, sir? 还要什么别的东西吗，先生？ B: No, that’s enough. Thank you. 不要了，足够了。谢谢。 Dialogue 2 (A couple waiting to be seated in a crowded restaurant) （一对夫妇在拥挤的餐厅外等待就座） A: Do you have a reservation, sir? 请问您订位了吗？先生，太太？ B: No, I am afraid we don’t. 没有。 A: I’m sorry. The restaurant is full now. You have to wait for about half an hour. Would you care to have a drink at the lounge until a table is available? 很抱歉，餐厅已经满座了。约要等30分钟才会有空桌。你们介意在休息室喝点东西直至有空桌吗？ B: No，thanks. We’ll come back later. May I reserve a table for two? 不用了，谢谢。我们等一会儿再来。请替我们预定一张二人桌，可以吗？ A: Yes, of course. May I have your name, sir? 当然可以。请问先生贵姓？ B: Bruce. By the way. Can we have a table by the window? 布鲁斯。顺便，我们可以要一张靠近窗口的桌子吗？ A: We’ll try to arrange it but I can’t guarantee, sir. 我们会尽量安排，但不能保证，先生。

酒店前厅服务英语口语情景对话

Dialogue A Individual clients check in(散客入住) G=客人R:=接待员 R：Good afternoon. Madam.Welcome to Grand Park Kunming .May I help you? 下午好，欢迎光临昆明君乐酒店，请问有什么可以帮到您？ G：Yes, I’d like to check-in .please. 我要登记住宿。 R：Certainly, Madam. May I have you name, please? 好的，小姐。能告诉我您的姓名吗？ G：I’m Christine.Nolan 我叫克莉丝汀?诺兰 R：Do you have a reservation, Ms. Nolan? 诺兰小姐，请问您预定了房间吗？ G：Yes, form today. 是的，预定了。从今晚开始。 R：OK, Ms .Nolan, please show me your passport. 好的，诺兰小姐，麻烦您出示一下您的护照。 R：（双手接客人证件） R：（扫描客人证件后双手归还客人） R：Just a moment, please. I’ll check our reservation record. （After a while）Thank you for waiting. Ms. Nolan. Your reservation is for a business single room for one night, the room rate is ￥800 that including two breakfasts. Is that all right? 请稍等，我查一下预定记录。（过了一会）让你久等了，诺兰小姐，您预定了一个晚上的商务单间，房价￥800（房价用手指给客人不要说出报价）,含两份早餐是吗？ G：Yes. 是的 R：Print out the registration form? 打印住宿登记表。（再次与客人确认姓名，来店离店日期，房号，房价和早餐数等信息并礼貌的让客人在登记单上签名） R：You stay here one day, the deposit is ￥1500,you want pay for credit card or cash? 您住一天，押金是￥1500，请问您是刷卡还是付现金呢？ G：By Credit Card. 刷卡。 R：OK, Ms. Nolan, please show me your credit card, I’ll brush ￥1500 of per-authorization（预授权）as your deposit. Do you have a password of your card? 好的，诺兰小姐请您出示一下您的信用卡，给您刷￥500的预授权做您的押金，请问您的卡有密码吗？（刷卡前先核实是否为有效的信用卡，有无客人签名） G：Yes. 有密码 R：OK, please input the password. 好的，请您输一下密码。 R：（刷卡后双手将卡还给客人，礼貌的让客人在POS单上签名并再次告知刷卡的金额）R：This is for you to brush a ￥1500 per-authorization, please sign in POS list to confirm.

商务英语口语情景对话大全

英语面试自我介绍 A类： B: May I come in我可以进来吗 A: Yes, please.请进。 B: How are you doing, Sir My name is xxxx. I am coming to your company for an interview as requested.你好，先生。我叫xxx，我是应邀来贵公司面试的。 A: Fine, thank you for coming. Please take a seat. I am xxxx, the assistant manager.好的，谢谢你过来。请坐，我叫xxxx，是经理助理。 B: Nice to see you, .非常高兴见到你，吴先生。 A: Nice to meet you, too. Tell me about yourself and your past experience. 我也很高兴见到你。说说你自己和你过去的经历吧。 B: I have worked as a secretary for six years. I get along well with peers, clients, administrators and bosses. I thrive on challenge and work well in high-stress environments. 我已经做执行秘书6年了。开始是为一家贸易公司工作.现在是一家信托公司。我和同事、客户、行政管理员以及老板相处得非常好。我能应付挑战，而且在高压力环境中也能工作很出色。 A: So why did you choose our company B:As far as I know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working here would give me the best chance to use what I’ve learned. A: Sometimes we are very busy and need to work overtime. How do you feel about that 有时候我们工作很忙。需要加班。你觉得如何 B: That's all right. But could you tell me how often and how many hours I should work overtime 没关系。你能告诉我加班的频率和时间长度吗 A: It just depends. If we have important visiting delegations, you have to stay with us. It's not unusual. 这得看情况。如果我们有重要的访问代表团。你必须留在我们身边。这种情况很正常。 A: What are your salary expectations 你期望多少薪水 B: I really need more information about the job before we start to discuss salary. Maybe you could tell me what is budgeted for the position.

常用英语口语对话海关入境

常用英语口语对话海关入境 Prepared on 22 November 2020

常用英语口语对话：海关入境情景 (1)MayIseeyourpassport,please. 麻烦请给我你的护照。 (2)Yourcustomsandhealthdeclarationforma,please请出示您的海关申报表和健康申明表。 (3)Hereismypassport/Hereitis. 这是我的护照。 (4)Whereareyoustaying 将在哪儿住宿 (5)lwillstayatBostonHotel. 我将住在波士顿饭店。 (6)1wanttotakealookatyourbag. 我想看看你的背包。 (7)Nothingbutpersonalbelongings. 只有些私人物品。 (8)Yourpassportseemstobeinorder. 您的护照看来没问题。 (9)DoyouhaveareturntickettoTaiwan 是否有台湾回程机票 (10). 有的，这就是回程机票。

(11)HowlongwillyoubestayingintheUnitedStat。一预计在美国停留多久 (12)1plantostayforabout10days. 预计停留约10天。 (13)Howmuchmoneydoyouhavewithyou 你随身拥带多少现金 (14)lhave800dollars. 大约吕的美元。 (15)Anyotherformalities 还有别的手续吗 (16). 你所有的东西都需要特殊检查，请稍候。 (17),youmustbefined200USdollars. 新鲜水果是不允许带人境的。根据规定你被罚款200关元。 (18)Youmaylockupyoursuitcase. 你可以将行礼锁上了. (19). 祝你玩得愉快。

酒店英语情景对话

酒店英语情景对话;唤醒服务句型： 1．I'm going to Tianjln early tomorrow morning．我明天一大早要去天津。 2．So I would like to request an early morning call．因此我想让你们明天早上叫醒我。 3．At what time would you like us to call you tomorrow morning？您想让我们明天早上什么时候叫醒您？ 4．But I have to be at the conference room of the Garden Hotel in Tianjin by 10 o'clock．但我是10点钟必须赶到天津花园宾馆会议室。 5．That means that I'll have to be on the road by 7 o'clock at the latest．就是说我明天早晨最迟也要7点钟上路。 6．In that case，I would like you to call me at 5∶45？那样的话，你们明早5点45分叫醒我好吗？ 7．OK．So we will wake you up at 5∶45 tomorrow morning．好，那么我们明早5点45分叫醒您。 8．Will you do me a favour，Miss？小姐，能帮个忙吗？ 9．I wonder if your hotel has the morning call service．不知道你们饭店是否有叫早服务。 10．Would you like a morning call？您要叫醒服务吗？ 11．I want to go to the Bund to enjoy the morning scenery there．我想到外滩去欣赏那儿的景色。

英语口语情景对话(有用的英语场景对话)

英语口语情景对话一、祝愿、祝贺和应答（Good wishes, congratulations and responses） 1.- Well done and congratulations to you. - Thanks very much. 2.- I hope you‘ll succeed in everything. - So do I. 3.- I wish you success. - Thank you. 4.- We send you our best wishes. - Thank you very much. 5.- Happy new year ! - Happy new year! (The same to you.) 6.- A merry Christmas to you. - Thank you. 7.- I hope you‘ll have a good time. - Thank you. 8.- Happy birthday! - Thank you. 二、邀请和应答（Invitations and responses） 1.- Would you like to come to the party? - Oh yes, thank you. 2.- I hope you can come to the dance next Saturday. - I‘m sorry, but I can‘t. 3.- Will you go dancing with us? - Of course. I‘ll be glad to. 4.- Will you come to our English Evening? - Yes, thank you. 5.- Would you please give us a talk on English Learning? - OK. When? 6.- You and your friends must come over to my house and see mooncakes. - OK. Thank you very much. 三、表示同意和不同意（Expressing agreement and disagreement） 1.- I think the shop is closed at this time of day. - No, I think it‘s open. 2.- I think foreign languages are more interesting than science. - I really can‘t agree with you. I prefer science. 3.- I think I shall read a book instead. - Good idea. That‘s much better than watching a bad TV Programme. 4.- I don‘t think that it‘s true. He‘s always telling strange stories. - I know. But this time I can‘t decide if he is right or not.

(完整word版)英语日常用语情景对话

?日常用语：就是日常生活中的交际用语，如Thank you. Sorry.等谚语：即是人们生活中常用的现成的话。谚语类似成语，但口语性强，通俗易懂，而且一般都表达一个完整的意思，形式上差不多都是一两个短句。例如：Helaughsbestwholaughslast.谁笑到最后，谁就笑得最好。 Nopains,nogains.没有付出，就没有收获。 ?英语日常交际用语分类：打招呼与告别用语（Greeting and Saying Good-bye） 1.－How are you ? －I’m fine, thanks. 2. －Nice to meet you. －Nice to meet you, too. 谈论颜色（Talking about colour） 1. －What colour is it? －It’s red. 2. －What’s you favourite colour, Jenny? －My favourite colour is blue. 3. －How many colours do you like? －Three. 谈论高度（Talking about height） 1. －Are you short or tall? －I’m short／tall. 2. －How tall am I, Mr Wood? －You’re 1.6 metres tall. 看病用语（Seeing a doctor） 1. －What’s the matter? －I cut my knee. It hurts. 就餐用语（Having meals） 1. －Would you like some dumpling? －No, thanks.／ Yes please. 2. I’d like porridge for breakfast. 3. It’s ／Thery’re delicious. 4. What would you like for supper? 5. －Are you ready to order? －Yes, please. I’d like……. 谈论天气（Talking about weather） 1 －How is the weather today?／What’s the weather like today?

英语口语之常用餐厅对话

At Breakfast 吃早餐 Coffee shops are popular and reasonably priced restaurants for breakfast, lunch, dinner or just a snack. 咖啡馆是大众化的，价格公道的餐馆。在这里可以吃早餐，午餐和晚餐，也可以只吃点点心。 1. A: You're having coffee, aren't you? B: Yes, I always have coffee in the morning. A: What are you going to have to eat? B: I'm going to order scrambled eggs and toast. (炒蛋和土司)What about you? A: That sounds good to me. I'll have the same. 2. A: You'd like coffee, wouldn't you? B: I think I'd rather have tea this morning. A: What else are you going to have? B: Just an English muffin.（英式松饼）What are you going to have? A: That sounds good. I'm going to order the same thing. 3. A: You're going to have coffee, aren't you? B: Yes. I could use a cup of coffee. A: Are you going to have anything to eat? B: French toast sounds good. What are you going to order? A: I'll have that too. 4. A: A cup of coffee sounds good, doesn't it? B: Yes, but I think I'll have orange juice first. A: Do you feel like having anything to eat? B: Well, I think I'll try the pancakes.（煎薄饼）How about you? A: Sounds great. That's just what I feel like having. At Lunch 吃午餐 Lunch is usually served between noon and 2:00. Sandwiches are a very popular quick lunch in both the United States and Canada. 午餐通常从中午供应到下午两点。在美国和加拿大，三明治是极大众化的午间快餐食品。 1. A: Please have another sandwich. B: Thank you, but I really can't eat any more. A: You're going to have dessert, aren't you? B: Well, I'll join you if you're having something. 2. A: You'll finish the chicken, won't you? B: No, thank you. I'm trying to cut down.（削减） A: Aren't you going to have dessert? B: No, thank you. I just can't eat any more. 3.

酒店情景英语对话LIST

Remark n.陈述、言语Nerve n.神经 Realization n.实现Operation n.经营 Ruin υ.崩溃、毁灭Reservation n.预订Register υ.登记、注册Assign υ.分配、指定Baggage n.行李Distribute υ.分发 Deliver υ.投递、递交Occupancy n.居住、占用Currency n.货币efficiency n.效率personality n.个性 smart α.活泼的、精明的appearance n.外表 good manners 彬彬有礼adaptability n.适应性figure n.数字 settle υ.解决、安定complaint n.投诉、抱怨soothe υ.安抚 financial α.财政的、财经的satisfaction n.满意

Reservation n.保留、预定 Suite n.套房 Roman α.罗马的 Presidential α.总统的 Confirm υ.进一步确定、证实Discount n.折扣 Program n.议程、节目Reception n.接待，欢迎Expense n.花费、经费、费用charge υ.收费 reservationist n.预订处值班员deluxe n.豪华 list n.表、目录、名单 rate n.价格等级 flight n.飞行、航班conference n.会议 guarantee υ.保证 check n.支票 Doorman. 门卫人员 Tag n.标签 registration n.登记、注册receptionist n.接待员 bellman n.应接员 prefer v.喜欢 recommend v.推荐、介绍、建议tiring a.使疲劳的

最全大学英语口语情景对话

口语对话 1 赶时髦(go after fashion) A: Fashion show is around the corner, I’m so excited! 时装表演即将来临，我很兴奋！ B: Are there any good!这有什么好的！ A: I didn't see anything wrong with the clothes; they looked pretty nice to me. I think you don’t like it! Why?我没看出衣服有任何问题；在我看来它们都很不错。我觉得你不喜欢！为什么？ B: It was dumb. I think it's stupid for women to wear clothes like that. 这是愚蠢的。我认为女人们穿成那样是很愚蠢的。 A: The benevolent see benevolence and the wise see wisdom. 仁者见仁，智者见智。B: Do you really think people can wear that stuff and walk around the streets? 你真的认为人们可以穿那种东西走在街上？ A: Yes, I do. At least, some people certainly can. They wear high-fashion clothes to show off their sense of style and wealth. 是的，我这样认为。至少，有人一定会。他们穿着时尚的衣服展示他们的时尚感和财富。 B: Well. I still think they're dumb. It makes more sense to spend the money on more practical purposes.我仍然认为他们是愚蠢的。把更多的钱花在更有意义的地方比较实际。 A: So you think it's bad if I wear it?所以你认为我穿成这样很不好吗？ B: If you wear it I must speak nice! 如果你穿成这样我一定说它很好看！ A: I know you will say that.我就知道你会这样说。 B: Only you know me!知我者非你莫属！

酒店情景对话(英语·前台·入住)

English Drama of Hotel Management English英语话剧酒店管理英语 Service Counter （A：Receptionist/the waitress B：Guest） A: Good afternoon. Welcome to Qingdao Sea-view Garden Hotel. Can I help you, sir? B: Well, I’m~~~ from `````. I’d like to check in, please. A: All right. Do you have a reservation with us, sir? B: Sorry, I didn’t book any room before. I would like to know which standard room do you have ？ A: Wait a moment, please。 We have triple room, standard double room, and standard single room. What kind of room do you need? B ：what’s the price for standard double room？ A：oh，sir。the price for standard double room is 288 Yuan。 B: What! Why is so expensive？ A：yes，sir。Our hotel is an international 5-star chain hotel，and adopts international standard price。triple room is 476 yuan, is 288 yuan, and standard single room is 136 yuan. all the room has TV, AC (air conditioner), free internet access and breakfast. Oh, excuse me ，the dinning room locates at 6th floor, between 7am to 9am. B：OK， I know now。i’d like to check in a standard double room. A: All right. how many days are you planning to stay? B: oh, I want to stay here for 3 days. A: one moment, please. Sir，please show your ID ，just like driver's license, passport or ID card。 B：here you are。 A：wait a moment ，please。 Could you please fill in the registration card? B: Sure. Here it is. Is it all right? A: Yes, thanks. Your room number is 202. Here is your key. The room bellman will show you to your room. I hope you will enjoy your stay. the check-out time is 1pm of forth day later。 B: Thank you. A：you’re welcome。Good luck。

英语生活日常情景口语对话

英语生活日常情景口语对话导读：我根据大家的需要整理了一份关于《英语生活日常情景口语对话》的内容，具体内容：学习好英语在很多地方都是有需要的，下面我就给大家整理了英语的情景口语对话，大家快来看看吧A picnic野餐ChinChin: I love g... 学习好英语在很多地方都是有需要的，下面我就给大家整理了英语的情景口语对话，大家快来看看吧 A picnic 野餐 ChinChin: I love going on a picnic to the mountain! ChinChin: Mimi,have some fruit. ChinChin: They are really fresh. Mimi: Thank you. Mimi: Its a lot of fun! Costa: Fun? Costa: Who is having fun? Costa: Hmmm. Look at that fruit. Costa: I want to have some too. Costa: Hey,red wolf! Costa: Scared them and bring that fruit to me! Samsik: Hey,give me the fruit!

Samsik: My master wants it. ChinChin: Your master? ChinChin: That must be Costa! ChinChin: Hey, Suri Suri,I need your help. Suri: Yes,sir! Costa: Oops,I lost again... 晨晨：我喜欢去山上野餐! 晨晨：咪咪，吃一些水果。晨晨：它们真的很新鲜。咪咪：谢谢你。咪咪：这真有趣! 科斯达：有趣? 科斯达：谁玩得开心了? 科斯达：嗯。看看那些水果。科斯达：我也想要一些。科斯达：嘿，红太狼! 科斯达：去吓走他们，把水果给我带过来! 桑姆斯克：嘿，把水果给我! 桑姆斯克：我的主人想要得到它。晨晨：你的主人? 晨晨：那一定是科斯达! 晨晨：嘿，苏瑞苏瑞，我需要你的帮助。

餐厅点餐英语口语情景对话

餐厅点餐英语口语情景对话大家好，我是豆子。许多朋友都问在国外的餐厅怎么样点餐，我今天准备了小对话跟大家分享一些基本词汇和短语帮助你可以顺利的点餐买单，希望对大家有所帮助。我们下面的对话是从两个朋友的聊天开始的 Hi everyone! This is 豆子。A lot of my friends are trying to figure out how to order food and drink in the restaurant in foreign countries. Today, I would like to share some words and phrases about ordering food and drink in English. The following conversations start with two friends' chat. Veronica: I am a little bit hungry right now, let’s get something to eat! 我有点饿了，咱们去吃点东西吧! Luna: Me too. You know me so well!Is there any good restaurant nearby that we can get something to eat? 我也饿了，你咋这么了解我呢!附近有什么好吃的餐厅么? Veronica: I am not familiar with this area, let me check my phone to see the app. Maybe some recommendations there. 不太熟这片地儿，我看看手机上的软件，没准有推荐 Luna: Ok.

有关交通的英语口语情景对话

有关交通的英语口语情景对话 Part One: Expressions 1.Can't you see there's a line?你没有看到有一条线吗? 2. You haven't taken the bus before?你以前没有坐过公车? 3. Besides, you should let old people on first.除此之外，你该让老人先上(车)。 4. Excuse me, how do I get to Wall Street?打扰一下，去华尔街怎么走? 5. You should be able to find it from there.在那儿你就可以找到了。 6. Let the people off the train before you get on.乘坐火车先下后上。 7. It's faster than taking the bus or the subway.这比坐公车或搭地铁快。 8. Can I help you?有什么可以效劳吗? 9. Would you like a window or an aisle seat?你要靠窗的还是靠过道的座位? 10. I want an aisle seat.我要一个靠过道的座位。 Part Two Dialogues 1. Buses 坐公车 A: Hey, buddy, can't you see there's a line?B: Oh, sorry. I didn't know. A: What? You haven't taken the bus before?B: No, I'm afraid not. A: Well, you have to wait in line like everyone else. Besides, you should let old people on first.B: Sorry. A: It's all right. Where are you going?B: I wanted to see the White House. A: Oh, well you don't want this bus, anyway. It goes to Georgetown.B: Oh, no. A: It's all right, though. Just get off at the next stop and catch the 79A.B: Oh, well thank you very much. A: You're welcome. A: 嘿，朋友，你没看到有一条线吗?B: 哦，对不起。我不知道。 A: 什么?你以前没有坐过公车吗? B: 没有，恐怕我真没有。 A: 那么，你必须和其他人一样排队等候。而且，你应该让老人先上(车)。B: 很抱歉。 A: 没什么了。你去哪里? B: 我想去瞧瞧白宫。 A: 哦，可是，你不用坐这趟公车的。这车是开往乔治敦的。B: 噢，糟糕。 A: 不过也没关系。可以在下一站下车改坐79A.B: 噢，好的，很感谢你。 A: 不客气。 2. Subways & Urban Railways地铁和市区铁路 A: Excuse me, how do I get to Wall Street? B: Take the A train south to the Liberty Ave. stop. You should be able to find it from there. A: I'm sorry, but how do I know the subway train is going south? B: The southbound A trains say Brooklyn. A: O.K., so it's this one? B: Yeah. Hey? What are you doing? Let the people off the train before you get on. A: Oh, sorry. B: Jeez. Tourists. A: 打扰一下，请问去华尔街怎么走? B: 坐往南开的A 列车到自由大街站。在那儿你就可以找到了。 A: 抱歉。我如何知道地铁是往南开的呢?B: 往南开的A列地铁上写着“布鲁克林”。 A: 噢，所以就是这列了。B: 对了。嘿，你在干什么?坐车先下后上。 A: 噢，抱歉。B: 天哪，这些游客。 3. Taxicabs 出租车 A: Oh, no. We're going to be late for the meeting.