英文商务email礼仪

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外贸英语丨英文商务邮件格式和礼仪

外贸英语丨英文商务邮件格式和礼仪

外贸英语丨英文商务邮件格式和礼仪在现代商业环境中,电子邮件被广泛应用于商务沟通和交流。

特别是在国际贸易和外贸行业中,英文商务邮件相对普遍。

良好的邮件格式和礼仪可以帮助保持专业形象、促进良好的商业关系。

以下是一些关于英文商务邮件格式和礼仪的指导原则:1. 主题行 (Subject line)主题行应简洁明确地概括邮件主题。

这对于收件人快速理解邮件内容至关重要。

避免使用模糊的主题行,可以明确指出邮件的目的和重要性。

示例:Re: Order Confirmation / Inquiry about Product Pricing2. 称呼 (Salutation)以礼貌的形式对收件人进行称呼,根据对方的职位和姓名选择适当的称呼。

示例:Dear Mr. Smith / Dear Dr. Johnson3. 引言 (Introduction)在邮件的开头,介绍自己或提到最近的接触。

例如,引用之前的邮件或谈论谈论之前的会议等。

示例:I hope this email finds you well. / It was a pleasure meeting you at the trade show last week.4. 正文 (Body)在邮件的正文中,要清晰、简洁地表达主要信息。

使用段落将不同的主题分开,以提高可读性。

句子应该具有一定的礼貌性和正式性。

示例:I am writing to follow up on our previous discussion regarding the order of 100 units of Product A. / I would like to inquire about the pricing and availability of Product B.5. 请求或提供 (Request or Offer)在邮件中表达清晰的请求或提供。

如果需要对方采取行动,提供具体的要求和截止日期。

电子邮件礼仪及注意事项

电子邮件礼仪及注意事项

电子邮件礼仪及注意事项How to write emailNowadays, E-mail has become the main communication tool. There’re few people thinking they can’t write E-mail properly or they need to improve their E-mail skills. However, there are still lots of unharmonious communications in our daily work. Here I would like to specify several things we should pay attention to.1. Pay attention to your communication skillseveryone has the experience when we are required to make improvement by others. At this time, we should not immediately reject or turn down by finding lots of excuse to defend ourselves. Instead, we should first find our own mistakes and let the other know that you have understand and accept his suggestions. Otherwise, it will break the smooth communication and make others feel unhappy.2. To be considerate for receiverit’s necessary to be considerate for the receiver. Imagine what you may feel if you were the receiver. Pay attention to use the most suitable words and tone in your E-mail. This will help improving your relationships and communication skills.3. Don’t quarrel with others by email, especially in the public mail.Nobody can prevent unhappy mood, however, you had better wait for sometime before you send out some email with bad temper emotion until you calm down.As email is written evidence, you had better not leave some bad impression on the others. If the quarreling mail is sent to another dept, it will be harmful to team work. The best way of communication is to sit down face to face and talk calmly, Sometimes, email makes our distance far way. Quarreling in public makes one looks very unprofessional. When email sending out, it can never be returned no matter how regret you are.4. Think before sending outSometimes, we think we’ve checked the mail many times before sending. However unfortunately, after the mail is sent, we still can find spelling mistakes or sending wrong receiver. The most disastrous thing is sending a confidential mail to wrong people.5. Be careful in using CC/Forward/Reply to allDon’t CC email to unrelated people in case that something should not be known by the others which will lead to receiver in a passive condition. When writing to your boss, please give the first priority to your boss, let him decide if to forward or not. Of course you should use your experience to make correct judgment.In addition, be careful when forward a confidential mail. You might be fired if you break the confidential agreement by sending mail wrongly. Or at least, you’ll lose your boss’s confidence in you if you cannot keep secret.6. Don’t send to all discretionarily.The company should have limit to the authority to sending to all. When an E-mail of bademotional is sending out to all employees, it will bring negative impact to the culture. Everyone should pay attention not to convey your negative feeling to others.7. Clear SubjectClear subject can let receiver understand the content directly and find the mail easily later. This is a polite and professional way to make a clear and short subject. Useless or complicated subjects are not welcome.8. Increase efficiency by emaileffectively use email can increase the work efficiency. In most companies, email has become the most important channel of communication. We should try to send and receive email in time9. Use email as evidenceEmail is a very important record as evidence. So it is very good way to protect our company especially in international business.10. Be polite.Using polite words in email will make the receiver pleased and can show your good quality and personality. Even if you hold different views with your client in business, it’s necessary to be polite to argue with him. Never use rude words.11. Reply punctuallyIt’s easy to understand the sender always expects a promptly reply from the receiver. Some Chinese people have the habit of not replying email. They think it’s unnecessary if they are noted the issue. But no feedback is really an impolite behavior.12. Be clear and concisePlease get to point quickly and clearly. To make the others clearly understand and get our meaning is professional way, otherwise, we are wasting the time and cause low efficiency and bad communication.电子邮件礼仪及注意事项E-mail现在已越来越成为人们的主要沟通工具,相信没有多少人会认为自己不会写电子邮件,或者是有什么需要改进的地方。

商务邮件礼仪英语

商务邮件礼仪英语

商务邮件礼仪英语As the world becomes increasingly interconnected, effective communication in the business world is crucial. One common form of communication in the business realm is email. However, just like any other form of communication, there are certain etiquettes and protocols to be followed when writing a business email in English. In this article, we will discuss the principles and guidelines of business email etiquette in English.1. Subject Line:The subject line of your email should be clear and concise, summarizing the purpose of your message. It should provide the recipient with a clear idea of what the email is about. By using a descriptive subject line, you can save the recipient's time and increase the chances of your email being read promptly.2. Greeting:Begin your email with a professional and appropriate greeting. If you know the recipient's name, address them using "Dear Mr./Ms. [Last Name]." If you are unsure about the gender or prefer a neutral option, you can use "Dear [First Name] [Last Name]." In a more casual or informal setting, you can also use "Hello [First Name]."3. Opening:The opening paragraph should be polite and briefly introduce yourself and the purpose of the email. State your name and your position if necessary. For example:"Dear Mr. Smith,I hope this email finds you well. My name is [Your Name], and I am reaching out to discuss [purpose of the email]."4. Body:The body of your email should contain clear and concise information. Divide your content into paragraphs to ensure readability. Keep your sentences and paragraphs brief and to the point. Avoid using jargon or technical terms unless the recipient is familiar with them. If necessary, provide relevant background information or context to help the recipient understand the content of the email clearly.5. Tone:Maintain a professional tone throughout your email. Avoid using slang, jargon, or informal language. Be courteous and polite, even if you are addressing a challenging or sensitive matter. Avoid using excessive capitalization or exclamation points, as they can be perceived as unprofessional or aggressive.6. Closing:End your email with an appropriate closing. Common options include:- "Thank you" or "Thank you for your attention" followed by your name.- "Best regards" or "Kind regards" followed by your name.7. Signature:Include your full name, job title, and contact information in your email signature. This allows the recipient to easily find your contact details if they need to reply or reach out to you.8. Proofread:Before sending your email, proofread it for any grammatical or spelling errors. Ensure that your content is clear, concise, and free of any ambiguous statements. Double-check that you have addressed the recipient correctly and attached any necessary files or documents mentioned in the body of the email.9. Response Time:Business emails should generally be responded to in a timely manner. Try to reply within 24 to 48 hours, even if it is just to acknowledge the receipt of the email. If you need more time to gather information or provide a detailed response, communicate this to the recipient in a prompt manner.In conclusion, following proper business email etiquette is essential for effective communication in the business world. By adhering to the guidelines outlined above, you can ensure that your emails are professional, clear, and well-received by the recipients. Effective email communication can contribute to building and maintaining strong business relationships.。

邮件发送礼仪常用语英文

邮件发送礼仪常用语英文

邮件发送礼仪常用语英文Email Etiquette: Commonly Used Phrases in EnglishIn today's digital age, email has become an essential means of communication in both personal and professional settings. However, it is important to adhere to proper email etiquette to ensure effective and respectful communication. One aspect of email etiquette is the use of commonly used phrases in English to convey professionalism and courtesy. In this article, we will explore some of these phrases and provide examples of how they can be used in various email situations.1. Greeting and Introduction:When starting an email, it is crucial to greet the recipient and introduce yourself if necessary. Here are some commonly used phrases for this purpose:- Dear [Recipient's Name],Example: Dear John,- Good morning/afternoon,Example: Good morning,- I hope this email finds you well,Example: I hope this email finds you well,- My name is [Your Name] and I am writing to...Example: My name is Jane and I am writing to inquire about...2. Requesting Information or Assistance:When asking for information or assistance in an email, it is essential to be polite and clear. Here are some phrases that can be helpful:- I would appreciate it if you could...Example: I would appreciate it if you could provide me with more details about...- Could you please...Example: Could you please assist me with...- I am writing to inquire about...Example: I am writing to inquire about the status of...- Please let me know at your earliest convenience...Example: Please let me know at your earliest convenience if...3. Responding to Requests:When responding to an email requesting information or assistance, it is important to be prompt and courteous. Here are some phrases that can be used in such situations:- Thank you for reaching out to me. Here is the information you requested...Example: Thank you for reaching out to me. Here is the information you requested.- I have attached the requested documents...Example: I have attached the requested documents for your reference.- I apologize for any inconvenience caused. Unfortunately, I am unable to...Example: I apologize for any inconvenience caused. Unfortunately, I am unable to assist with...- Thank you for your patience. I will get back to you as soon as possible with the requested information...Example: Thank you for your patience. I will get back to you as soon as possible with the requested information.4. Expressing Gratitude:Showing gratitude in an email goes a long way in maintaining good relationships. Here are some phrases to express gratitude:- Thank you for your prompt response...Example: Thank you for your prompt response.- I appreciate your assistance with...Example: I appreciate your assistance with...- Your support is greatly appreciated...Example: Your support is greatly appreciated.- Thank you in advance for your cooperation...Example: Thank you in advance for your cooperation.5. Closing Remarks:When ending an email, it is important to leave a positive and professional impression. Here are some closing phrases that can be used:- Thank you again for your time and attention to this matter...Example: Thank you again for your time and attention to this matter.- I look forward to hearing from you soon...Example: I look forward to hearing from you soon.- Please do not hesitate to contact me if you have any further questions...Example: Please do not hesitate to contact me if you have any further questions.- Best regards,Example: Best regards,Remember, using appropriate and polite language is key to effective email communication. By incorporating these commonly used phrases in your emails, you can convey respect and professionalism, leading to smoother and more productive conversations.。

商务英语必看的邮件信函注意事项以及常用句式

商务英语必看的邮件信函注意事项以及常用句式

英文商务邮件格式和礼仪收件人1.尽量不要把一堆邮箱地址都放在“收件人”栏里,这里只写跟邮件内容直接相关联系人的邮箱。

其他相关人员的邮箱可以添加到「抄送」或者「密送」里。

2.不是邮件内容的直接处理者,但也需要知道这件事情的人可以添加到抄送中。

只给需要的人抄送,有同学习惯性抄送一大堆相关和不相关的人,这是不可取的。

3.如果不想让收件人知道你同时把邮件也发给了某人,这种情况可以添加「密送」。

4.需要添加多个收件人或者抄送人的时候,一般会按照职位高低进行排序。

邮件标题1.一定不要发空白标题,这是非常不礼貌的行为。

相信大家也不会故意这么做,有可能是想先写好邮件再定标题,但最后直接空白标题就发出去了。

所以要养成良好的习惯,先把标题写好。

2.标题应「简明扼要」,能反应文章内容或者重要性,不宜冗长。

3.标题里应尽量不用特殊符号和长串的数字,以免邮件被放进对方垃圾邮件箱。

如非必要,尽量少用"urgent"等字眼。

4.回复对方邮件的时候,可以根据需要更改标题,不要一长串"RE"。

比如要回复收件人关于一款小黄人设计图的问题,邮件标题就可以简单地描述如下:RE:Art work of minions item附件1.如果有附件,标题写好马上上传附件,养成好习惯,不要等到邮件写完最后再上传,最后很可能会忘记。

相信不少人有过漏传附件的经历,邮件发出去才发现附件没上传。

2.邮件有附件时,应在正文里提醒收件人查收附件。

3.附件个数不宜过多,一般不超过4个。

数量较多的时候可以打包压缩成一个文件。

4.如果附件内容是特殊格式,应告知收件人打开方式,以免影响使用。

5.如果附件过大,最好拆分为多个邮件发送,或者通过网盘分享。

单封邮件附件过大可能发送不成功,或者被拦截。

比如,附件压缩包里是Art work的源文件,需要解压缩后用Illustrator打开,上传附件后可以在邮件中提醒如下:邮件内容1.首先是称呼:第一次联系尽量用「Dear XXX」作为称呼,不知道姓名只知道头衔的情况下,可用「Dear Title」,熟悉了之后也可以用「Hi XXX」或者「Hello XXX 」。

Email英语礼仪

Email英语礼仪

Email英语礼仪Email英语礼仪,Email英语礼仪~ 一、关于邮件主题主题是接收者了解邮件的第一信息,因此要提纲挈领,使用有意义的主题行,这样可以让收件人迅速了解邮件内容并判断其重要性。

1.一定不要空白标题,这是最失礼的;2.标题要简短,不宜冗长,不要让outlook用,才能显示完你的标题;3. 标题要能反映文章的内容和重要性,切忌使用含义不清的标题,如“王先生收”;4.一封信尽可能只针对一个主题,不在一封信内谈及多件事情,以便于日后;5.可适当用使用大写字母或特殊字符(如“* !”等)来突出标题,引起收件人注意,但应适度,特别是不要随便就用“紧急”之类的字眼;6.回复对方邮件时,可以根据回复内容需要更改标题,不要RE、RE一大串。

二、关于称呼与问候1.恰当地称呼收件者,拿捏尺度1.1 邮件的开头要称呼收件人。

这既显得礼貌,也明确提醒某收件人,此邮件是面向他的,要求其给出必要的回应;在多个收件人的情况下可以称呼大家、ALL。

1.2 如果对方有职务,应按职务尊称对方,如“x经理”;如果不清楚职务,则应按通常的“x先生”、“x小姐”称呼,但要把性别先搞清楚。

1.3 不熟悉的人不宜直接称呼英文名,对级别高于自己的人也不宜称呼英文名。

称呼全名也是不礼貌的,不要逮谁都用个“Dear xxx”,显得很熟络。

2.Email开头结尾最好要有最简单的开头写一个“HI”,中文的写个“你好”;结尾常见的写个Best Regards,中文的写个“祝您顺利”之类的也就可以了。

俗话说得好,“礼多人不怪”,礼貌一些,总是好的,即便邮件中有些地方不妥,对方也能平静的看待。

三、职场的电子邮件礼仪1. Email正文要简明扼要,行文通顺Email正文应简明扼要的说清楚事情;如果具体内容确实很多,正文应只作摘要介绍,然后单独写个文件作为附件进行详细描述。

正文行文应通顺,多用简单词汇和短句,准确清晰的表达,不要出现让人晦涩难懂的语句。

Email的礼仪常识[推荐五篇]

Email的礼仪常识[推荐五篇]

Email的礼仪常识[推荐五篇]第一篇:Email的礼仪常识一、要小心写在e—mail里的每一个字,每一句话。

因为现在法律规定e—mail也可以作为法律证据,是合法的。

所以发e—mail时要小心,如果对公司不利的,千万不要写上。

如报价等。

发邮件时一定要慎重。

二、邮件讯息不要太冗长。

这样不会引起别人的注意的,也不喜欢看下去的。

三、不要在邮件未端列出对方的地址。

因为对方知道自已的地址,不用写,写上感觉不太好。

四、发送附加文件要考虑对方能否阅读该文件。

五、邮件不要太公式化。

你可以在上面加上logo等。

第二篇:英文商务email礼仪(范文模版)[分享]财务经理人应知商务电子邮件礼仪随着网络的普及,日常财务工作中电子邮件成为了必不可少的沟通工具之一,但是在实际工作中,经常遇到这样的问题,收到的一封邮件,题目竟然是“无标题”,偶尔收到一个还好,收到的多了,在后期查找时很不方便,下属公司报送的财务报表,不注明公司名称,下面是从网上看到一篇关于电子邮件的商务礼仪,和大家分享。

“在商务交往中要尊重一个人,首先就要懂得替他节省时间”,电子邮件礼仪的一个重要方面就是节省他人时间,只把有价值的信息提供给需要的人。

写Email就能看出其人为人处世的态度。

你作为发信人写每封Email的时候,要想到收信人会怎样看这封Email,时刻站在对方立场考虑,将心比心。

同时勿对别人之回答过度期望,当然更不应对别人之回答不屑一顾。

以下职业电子邮件中礼仪问题,希望能给您的工作带来帮助!一、关于邮件主题主题是接收者了解邮件的第一信息,因此要提纲挈领,使用有意义的主题行,这样可以让收件人迅速了解邮件内容并判断其重要性。

1.一定不要空白标题,这是最失礼的;2.标题要简短,不宜冗长,不要让outlook用,才能显示完你的标题;3.标题要能反映文章的内容和重要性,切忌使用含义不清的标题,如“王先生收”;4.一封信尽可能只针对一个主题,不在一封信内谈及多件事情,以便于日后整理;5.可适当用使用大写字母或特殊字符(如“*!”等)来突出标题,引起收件人注意,但应适度,特别是不要随便就用“紧急”之类的字眼;6.回复对方邮件时,可以根据回复内容需要更改标题,不要RE、RE一大串。

英文邮件礼仪

英文邮件礼仪

以下是一些英文邮件礼仪的基本规范和注意事项:
主题(Subject):邮件主题要简洁明了,准确反映邮件内容,以方便对方阅读和回复。

称呼(Salutation):一般以“Dear”加上对方的称呼来开始,如“Dear Mr./Ms./Mrs. + 姓名”。

如果对方是你的朋友或熟人,也可以用更亲密的称呼,如“Hi + 姓名”、“Hello + 姓名”等。

正文(Body):要注意语言简洁明了,用词准确得体,段落清晰,避免过长过杂的句子,同时注意邮件的格式,如加粗、斜体、颜色等。

结尾(Closing):在邮件结尾处一般用一句话来总结邮件内容,如“Thank you for your attention.”、“I look forward to your reply.”等。

然后加上称呼,如“Sincerely”、“Best regards”等。

附件(Attachment):如果邮件需要附加文件或图片,要在邮件正文中说明并添加附件。

回复(Reply):如果你收到邮件需要回复,要及时回复,表达感谢或回答对方问题,并在邮件开头注明“RE”(回复)或“FW”(转发)。

语气(Tone):邮件中要注意用语和语气,不要使用粗鲁或冒犯性的语言,尊重对方的感受,保持礼貌和诚恳。

以上是英文邮件礼仪的基本规范和注意事项,需要根据实际情况和邮件用途进行具体操作。

发英文邮件的礼貌用语

发英文邮件的礼貌用语

发英文邮件的礼貌用语在现代社会中,随着信息技术的快速发展,电子邮件已经成为人们日常沟通的重要工具。

尤其是在国际交流中,发英文邮件已经成为一种常见的方式。

然而,由于不同文化背景和社交礼仪的差异,我们需要注意使用适当的礼貌用语,以确保我们的邮件表达准确,得到对方的尊重和理解。

在本文中,我们将探讨一些常见的英文邮件礼貌用语。

1. 开头礼貌用语当我们开始写一封英文邮件时,我们需要使用一些礼貌用语来引起对方的注意和尊重。

以下是一些常见的开头礼貌用语:- "Dear [姓名]":用于正式的信函或商务邮件,后面紧跟收件人的全名。

- "Hello [姓名]":用于非正式的邮件,可以用于与朋友、同事或熟人的交流。

- "Hi [姓名]":用于非正式的邮件,比较亲近和随意的称呼方式。

2. 询问对方的近况作为一种社交礼仪,我们通常在邮件中询问对方的健康和近况。

以下是一些常见的表达方式:- "I hope this email finds you well.":希望对方一切安好。

- "How are you?":询问对方近况。

- "I hope everything is going well with you.":希望一切顺利。

3. 表示感谢在邮件中,适当地表达感谢之情至关重要。

以下是一些常见的表达方式:- "Thank you for your email.":感谢对方的邮件。

- "I appreciate your prompt reply.":感谢对方的及时回复。

- "Thank you for your assistance on this matter.":感谢对方在这个问题上的帮助。

4. 道歉和延迟回复有时候,我们可能无法立即回复对方的邮件或者需要道歉。

英文邮件礼仪

英文邮件礼仪

英文邮件礼仪In today's digital age, email has become an essential form of communication in both personal and professional settings. As such, it is important to understand and adhere to proper email etiquette, especially when writing in English. This article aims to outline the key elements of English email etiquette to ensure effective communication and maintain a professional image.1. Subject LineThe subject line is the first thing recipients see and should provide a clear and concise summary of the email's content. It helps the recipient prioritize and identify the purpose of the email. Including a subject line is crucial, as leaving it blank or using vague phrases may result in the email being overlooked or categorized as spam.2. GreetingBegin the email with an appropriate greeting based on your relationship with the recipient. For formal or professional emails, use "Dear" followed by their title and last name (e.g., Dear Mr. Smith or Dear Dr. Johnson). If you have a closer relationship, such as with colleagues or clients you are familiar with, you may opt for a more casual greeting like "Hello" or "Hi."3. SalutationThe salutation is the closing remark before your name. Depending on the context, you can choose from various options, such as "Sincerely," "Bestregards," or "Yours faithfully." The choice of salutation should align with the level of formality and acquaintance with the recipient.4. Clear and Concise CommunicationWhen composing your email, remember to be clear and concise in your message. Use short sentences and paragraphs to improve readability. Avoid using jargon or complex language that may confuse the recipient, especially if they are not familiar with technical terms. Take the time to proofread and edit your email for grammar, spelling, and punctuation errors.5. Respectful ToneMaintain a polite and respectful tone throughout your email. Remain professional, even if you are addressing an issue or expressing dissatisfaction. Avoid using offensive or sarcastic language, as it can be easily misinterpreted in written communication. Always assume a positive and respectful attitude, regardless of the circumstances.6. Reply PromptlyWhen receiving an email, respond in a timely manner. Aim to reply within 24 hours, even if it is a brief acknowledgement with a promise to address the sender's concerns in detail later. If you need more time to provide a comprehensive response, inform the sender about the expected timeframe for their answer.7. Proper FormattingProper formatting enhances the readability of your email. Use standard fonts, such as Arial or Times New Roman, and keep the font size between10 and 12 points. Break the content into paragraphs and use bullet points or numbering for lists. Avoid excessive capitalization or bolding, as it can give the impression of shouting or being overly forceful.8. Attachments and ForwardingIf you need to attach files, ensure they are relevant to the topic and clearly labeled. Consider compressing large files before sending to avoid overwhelming the recipient's inbox. When forwarding emails, make sure to remove any unnecessary previous conversations and provide a brief explanation of why you are forwarding the message.9. ClosingEnd your email with an appropriate closing remark, such as "Thank you," "Kind regards," or "Best wishes." Follow it with your full name, job title, and contact information if necessary. This provides recipients with the necessary information to respond or reach out to you if needed.10. ProofreadingBefore hitting the send button, take a moment to proofread your email once again. Check for any grammatical errors, typos, or incorrect information. Pay attention to the recipient's name, email address, and any other details that may impact the message's accuracy or delivery.In conclusion, following proper email etiquette is essential in ensuring effective communication in English. By utilizing clear subject lines, appropriate greetings and salutations, concise communication, respectful tone, and proper formatting, you can maintain a professional image and convey your message effectively. Remember to reply promptly, payattention to attachments and forwarding, and always proofread your email before sending.。

商务英语电子邮件中合作和礼貌原则

商务英语电子邮件中合作和礼貌原则

商务英语电子邮件中合作和礼貌原则商务英语电子邮件中合作和礼貌原则一、电子邮件中的合作原则美国哲学家Grice(1975)认为在日常交际中人们总是在遵守着一套相互合作的基本原则,旨在有效地使用语言以达到交际目的。

他在20世纪70年代提出了会话的合作原则(CooperationPrinciple),其中包括了数量准则、质量准则、方式准则和相关准则等四条基本准则。

合作原则要求所提供的信息数量适中、真实可靠、清楚简洁、紧扣主题。

遵守了这些准则,交流者就能以最直接的方式和最合适的语言进行交际,达到最佳交际效果。

就商务电子邮件而言,因为收信的一方在读信时,寄信的一方不在场,无法像在打电话或面谈时根据对方的反应做出及时的调整,因此,电子邮件往来中双方如何表现出“合作”的诚意,要比在电话交谈或当面会谈中双方如何彼此表示友好更加重要。

如:例1:Thankyouforyourletterof12th,Julysendinguspatternsofcottonprints.Wefindbothqualityandpric e ssatisfactoryandarepleasedtogiveyouanorderforthefollowingite m sontheunderstandingthattheywillbesuppliedfromcurrentstockatt h epricesnamed:QuantityPatternNo.Price(net)300yards7233pperyard450yards8238pperyard300yards8444pperyardWeexpecttofindagoodmarketforthesecottonsandhopetopla cefurther andlargerorderswithyouinthenearfuture。

Ourusualtermsofpaymentarecashagainstdocumentsandweh opetheywillbeaccepbrtoyou.Meanwhileshouldyouwishtomakeinquiriesconc erni ngourfinancialstanding,youmayrefertoourbank。

【优质文档】电子邮件礼仪英语分享-实用word文档 (4页)

【优质文档】电子邮件礼仪英语分享-实用word文档 (4页)

本文部分内容来自网络整理,本司不为其真实性负责,如有异议或侵权请及时联系,本司将立即删除!== 本文为word格式,下载后可方便编辑和修改! ==电子邮件礼仪英语分享随着因特网和电子邮件在商务领域中的普及应用,电子邮件礼仪已经成为商务礼仪的一部分,并且对于客户关系成败的影响日益显著。

如何写好一封商务电子邮件呢?Brody Communications Ltd.的总裁Marjorie Brody在其撰写的文章中提出以下建议:1) 注意措辞:你也许认为自己的邮件浅显易懂,但是有时侯却遭到误解。

简单明了的邮件可以使你节省打电话发传真澄清邮件意义的时间。

2) 不要“惹火”收件人:如果使用含有敌意的词句或者批评的语气(电邮礼仪中称之为“火焰”),你会“惹火”对方并且造成糟糕的局面。

电子邮件不是大家“笔伐”的工具,如果有问题,与对方当面解决。

3) 提前通知收件人:尽量在发邮件以前得到对方的允许或者至少让他知道有邮件过来;确认你的邮件对他有价值。

没有人会喜欢垃圾邮件。

收件人对于满篇废话的不速之“件”的态度通常是作为垃圾邮件处理一删了之。

4) 不要发送私人或者机密邮件:即使你选择“永久删除”,许多软件和网络服务仍然可以访问硬盘上备份的信息。

在你发送以前,仔细考虑如果别人(比如老板)看到这封信会发生什么情况。

你当然不想老板看到你的私人邮件或者冒着泄露客户机密的风险发送机密邮件。

5) 小心使用附件功能:附件越大,下载时间就越长,占用收件人电脑空间就越多。

有些附件可能毫无必要,也许收件人已经有了。

传真或者邮寄那些冗长的附件。

6) 小心使用抄送功能:你也许会把自己的邮件象备忘录一样抄送给其他同事或者客户。

不要滥用抄送功能,否则收件人会以处理垃圾邮件的方式一删了之。

7)避免使用字符图释(emoticon):你也许是网络专家并且对于各种专业术语和字符图释了如指掌,可是不要假设收件人和你一样专业。

【相关阅读】商务礼仪英语18条1. what's the “first custom” in the international society?被国际社会公认的“第一礼俗”是什么?“lady first”。

英文邮件结尾礼貌用语

英文邮件结尾礼貌用语

英文邮件结尾礼貌用语在发送邮件时,一个得体的结尾礼仪可以让你的邮件看起来更专业,更有条理,更彰显你对收件人的尊重。

以下是一些常用的英文邮件结尾礼貌用语,可以帮助您结束邮件:1. Best regards翻译:最好的问候用法:这是一个常用的结尾礼节,表达对收件人的祝福和尊重。

在大多数情况下,这是最合适的选择。

2. Sincerely翻译:真诚地用法:这是非常正式的结尾,表达你的真诚和敬意。

如果你的邮件是给一个客户或老板发送的,这种结尾适合用。

3. Yours truly翻译:你真诚的,你诚挚的用法:这是一种非常正式的结尾,通常用于专业的商业信函中。

4. Respectfully翻译:尊敬用法:当您写信给上级、长辈或者是尊敬的同事、客户时,这是一个适当的结尾礼节。

5. Regards翻译:问候,致意用法:这是一种比较常见的结尾礼节,常常被使用在商业邮件中。

这种结尾既可以使用在正式的信函中,也可以用在日常的电子邮件中。

6. Cordially翻译:诚挚地,亲切地用法:这是一种非常正式的结尾,通常用于商业或职业场合的信函中。

7. Warm regards翻译:温暖的问候用法:这是一种比较友好而随和的结尾,通常用于与亲密的朋友或熟悉的同事发邮件时使用。

8. With appreciation翻译:表示感激用法:这个结尾通常用于邮件结束时表达对收件人的感激或赞美。

这是一种非常专业的表达方式,通常用于商务电子邮件中。

9. Thank you翻译:谢谢用法:这是一种非常常见的结尾礼节,用于表达邮件发件人的感谢和感激之情。

10. Yours respectfully翻译:你诚挚的用法:如果您正在写给非常正式的收件人,以表达您的尊重并表示您的诚挚,这可能是一个适当的选择。

11. Many thanks翻译:许多感谢用法:这是一个非常流行的结尾,用于表达发件人对收件人的感激之情。

这是一种非常友好的邮件结尾礼仪。

12. Best wishes翻译:最好的祝愿用法:这是一个非常常见的结尾礼仪,用于表达对收件人的良好祝愿和对他们未来的成功的期望。

英文邮件礼仪

英文邮件礼仪

英文邮件礼仪篇一:这样写英文邮件很有礼貌这样写英文邮件很有礼貌需要写的英文邮件多了,就觉得很吃力,尤其是当需要经常写给同一个人时。

希望邮件的开头、结尾、一些客套的话能有不同的表达~~ 邮件的开头感谢读者是邮件开场白的好办法。

感谢您的读者能让对方感到高兴,特别是之后你有事相求的情况下会很有帮助。

Thankyouforcontactingus.如果有人写信来询问公司的服务,就可以使用这句句子开头。

向他们对公司的兴趣表示感谢。

Thankyouforyourpromptreply.当一个客户或是同事很快就回复了你的邮件,一定记得要感谢他们。

如果回复并不及时,只要将“prompt”除去即可,你还可以说,“Thankyouforgettingbacktome.”Thankyouforprovidingtherequestedinformation.如果你询问某人一些信息,他们花了点时间才发送给你,那就用这句句子表示你仍然对他们的付出表示感激。

Thankyouforallyourassistance.如果有人给了你特别的帮助,那一定要感谢他们!如果你想对他们表示特别的感激,就用这个句子,“itrulyappreciate…yourhelpinresolvingtheproblem.”Thankyouraisingyour concerns.就算某个客户或是经理写邮件给你对你的工作提出了一定的质疑,你还是要感谢他们。

这样你能表现出你对他们的认真态度表示尊重及感激。

同时,你也可以使用,“Thankyouforyourfeedback.”在邮件的结尾在邮件开头表示感谢一般是表示对对方过去付出的感谢,而在邮件结尾处表示感谢是对将来的帮助表示感谢。

事先表示感谢,能让对方在行动时更主动更乐意。

Thankyouforyourkindcooperation.如果你需要读者帮助你做某事,那就先得表示感谢。

Thankyouforyourattentiontothismatter.与以上的类似,本句包含了你对对方将来可能的帮助表示感谢。

英文商务邮件礼仪

英文商务邮件礼仪

关于英丈商务email的问幾“疫商务交往中要尊重一个人,首丸就要懂得卷他节省对间S色孑礼仪的一个重要方而就是节石他人肘间.只把冇价值的传息提供给需要的人。

写Email就能看出其人为人处世的态皮。

你作为发信人写每封Email的肘候,要想到收信人令怎样看这封Email,时刻北在对方立场考虑,将心比心。

同时勿对别人之凹篆过皮期玺,出找臾不应对别人之凹篆不膚一顾。

以下职业屯孑中礼仪问幾.希望能给您的工作带来舉助!一. 关于主題主題是接收者了鮮的弟一传息,因此要提纲挈领,使用冇意义的主題行. 这样可以让收件人迅速了鮮家并判斷其重要性。

1. 一主不要吨勺标題,这是黃失礼的;2・标幾要荷短.不宜冗长,不要让outlook用,才能显示兜你的标題;3. 标題要能及腆丈幸的汆和重要性,切忌使用含义不请的标幾,如“王丸生收”;4. 一封信尽可能只针对一个主題.不A—封传淡及多件爭侪,以便于£后整理;5・可适.生用使用大写字母或特療字符(如"!”寻丿来炎出标題,引起收件人垃意,但应适度.特别是不要随便就用“紧急”之类的字眼;6.凹复对方肘,可以根据凹复家需要更孜标題,不要RE. —大串。

RE二. 关于称呼与问候1. 恰生地琼呀收件者,拿捏尺度1」的开头要称呀收件人。

这阮显得礼貌,也朗确灵醒芷收件人,此邛件是面向他的. 要求其给出必要的凹应;A多个收件人的恃况下可以称呀大家.ALLo1.2如果对方有职务,应按职务尊称对方,如“x经理”;如采不请楚耿务,別应按通常的“X丸生”.M x小如”称呼,但要杞性别先搞请楚。

1.3不就瘠的人不应直接称呼英丈右,对级别爲于勺己的人也不宜称呀英丈名。

称呼全名也是不礼貌的,不要遠谁都用个“Dearxxx”・显得很敬络。

2・Email开头结尾呆好要冇问候语呆简单的开头写一个U HI\中丈的写个“你好”;结尾常见的写个Bes t Regards,中丈的写个“祝您顺利”之类的也就可以了。

电邮写作及礼仪

电邮写作及礼仪

⑺.Thank you for your consideration.如果您是在寻求机会或是福 利,例如你在求职的话,就用这封邮件结尾。
⑻.Thank you again for everything you've done.这句句子可以用在 结尾,呾以上有所丌同。如果你在邮件开头已经谢过了读者,你 就可以使用这句话,但是因为他们的帮劣,你可以着重再次感谢 你们的付出。
邮件结尾
⑴.If you have any question or suggestion, please feel free to contact me. / Any question or suggestion, please feel free to contact me.很常用的结尾,正文中丌用说的非常详细,显得冗余, 可以这样结尾,他丌懂的或者建议,可以联系你。 ⑵. Thank you for your help and your valuable time again. / I appreciate again for your attention and time.结尾的感谢用诧 ⑶. I am looking forward to hearing from you soon. / Looking forward to hearing from you soon.期待收信人的尽快回复,这样的 写法很常用,”soon”就足可以表示“尽快”的意思,丌要 用”as quickly as you can”这样生硬的短诧,像是在下命令,很 丌礼貌。
邮件主题
①. 主题(Subject)框的内容应简明地概括信的内容,短的可以是一个单词,如 greetings; 长的可以是一个名词性短诧,也可以是完整句,但长度一般丌超过35个字母。 YES:Supplier training; NO:professional trainees from sister company should abide by rule of local company(太长) ②.主题框的内容切忌吨糊丌清。 NO:像News about the meeting 这样的表达; YES:应改为Tomorrow's meeting canceled。 一般来说,叧要将位亍句首的单词呾与有名词的首字母大写即可; 另外一种较为正规的格式可将除了少亍5个字母的介词、连接词呾冠词之外的每 一个单词的首字母大写。 YES:New E-mail Address Notification;Detailed calculation NO:detailed calculation ③.视信的内容是否重要,还可以在开头加上URGENT或者FYI(For Your Information 供参考),如:URGENT:Submit your report today!

商务英语邮件5C原则

商务英语邮件5C原则

商务英语邮件5C原则
其次是Concise(简明)原则。

商务英语邮件应该用最少的词语传达
最多的信息。

为了做到这一点,邮件应该删除所有不必要的细节和重复的
内容。

句子应该精炼有力,没有冗余的修饰语或副词。

段落应该简洁明了,每个段落只传达一个主要观点。

此外,邮件应该避免使用复杂的句子结构
或艰深的词汇,而应该使用简单易懂的语言。

第三个原则是Courteous(礼貌)原则。

一封好的商务英语邮件应该
在语气上表现出对读者的尊重和关注。

邮件应该以礼貌的语气开头,并使
用适当的称呼。

邮件的语气应该友好和善意,避免使用侮辱或冒犯性的语言。

除此之外,邮件还应该感谢读者的时间和关注,以及表达希望能继续
合作的愿望。

总之,礼貌的语气能够增强邮件的亲和力,建立良好的商业
关系。

第四个原则是Correct(正确)原则。

商务英语邮件应该准确无误地
传达信息,避免语法错误、拼写错误和标点符号错误。

为了保证邮件的正
确性,写信人应该仔细检查邮件中的每个单词和句子,确保使用正确的语
法和拼写。

此外,邮件还应遵循邮件写作的规范,如适当使用大写字母、
标点符号和缩写。

英文商务邮件礼仪

英文商务邮件礼仪

英文商务邮件礼仪With the rise of globalization, English has become the lingua franca of international business communication. As a result, knowing how to write an effective and polite business email in English has become increasingly important. In this article, we will explore the key aspects of English business email etiquette to help you navigate this professional communication medium.1. Email Subject LineThe subject line of your email should be concise, specific, and relevant to the content of the message. A well-crafted subject line allows the recipient to quickly understand the purpose of the email and prioritize their responses accordingly. Avoid using vague or cryptic subject lines that might confuse the recipient or be mistaken for spam.2. GreetingBegin your email with a polite and professional greeting. Use the recipient's name if you know it, or a generic greeting such as "DearSir/Madam" if you are unsure. Avoid overly informal greetings like "Hey" or "Hiya" in a business context. Remember to capitalize the first letter of the recipient's name or title.3. Introduction and PurposeIn the opening paragraph, briefly introduce yourself or remind the recipient of your previous interaction. Clearly state the purpose of your email in a concise and direct manner. Whether you are requestinginformation, making an inquiry, or seeking cooperation, it is essential to be clear and specific about what you need.4. Tone and LanguageMaintaining a formal and professional tone throughout your email is crucial. Use appropriate language and avoid colloquialisms or slang. Steer clear of jargon that might be unfamiliar to the recipient. Keep your sentences concise and easy to understand. If English is not your first language, consider using tools such as grammar checkers or online dictionaries to enhance the quality of your writing.5. Clarity and OrganizationOrganize the content of your email in a logical and coherent manner. Use paragraphs or bullet points to break down complex information and make it easier to read and comprehend. Clearly separate different topics or questions, and provide headings if necessary. This will help the recipient navigate the email and respond to each point more efficiently.6. Politeness and RespectMaintaining a polite and respectful tone is crucial in business email communication. Use phrases such as "please," "thank you," and "I appreciate your assistance" to convey your professionalism and appreciation. Be mindful of cultural differences and understand that what may be considered polite in one culture could be perceived differently in another. Show respect for the recipient's time by keeping your email concise and to the point.7. Closing and SignatureEnd your email with an appropriate closing, such as "Sincerely," "Best regards," or "Thank you." Use your full name and provide your contact information in your email signature. This includes your job title, company name, phone number, and any relevant social media profiles. Having a professional email signature helps establish credibility and enables the recipient to easily contact you if needed.8. Proofreading and ReviewingBefore hitting the send button, take the time to proofread your email for any grammar or spelling mistakes. Pay attention to details such as the recipient's name, important dates, and specific requests. It can be helpful to read your email aloud or ask a colleague to review it for clarity and coherence. Taking these extra steps will ensure that your email is professional and error-free.In conclusion, mastering English business email etiquette is essential for effective and successful communication in the global business world. By following these guidelines, you can convey your message clearly, professionally, and respectfully, fostering positive relationships with your international counterparts. Practice and experience will further refine your skills, ultimately improving your ability to engage in productive and meaningful business exchanges via email.。

电子商务课题英文电子邮件礼仪

电子商务课题英文电子邮件礼仪
• Use Comma: e.g. Hi Jane,
LOGOA.I.3.<2> &<4> OPENING & CLOSING
Opening
• I hope you’re well. • I hope all is well. • Thanks for getting back to me. • Thanks for your quick response.
LOGOA.I.4.SIGNATURE (CONTINUE)
Tools -> Options -> Mail Format -> Signatures
LOGOA.I.4. SIGNATURE (CONTINUE)
LOGO
A.I.5. ATTACHMENT
Be careful about what you attach… Avoid it if possible If you have to use it
Order of recipients in To & Cc fields
Enter the recipient last
LOGOA.I.2 RECIPIENT (CONTINUE)
LOGOA.I.3.BODY STRUCTURE
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现代电子邮件礼仪英语

现代电子邮件礼仪英语

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[分享]财务经理人应知商务电子邮件礼仪随着网络的普及,日常财务工作中电子邮件成为了必不可少的沟通工具之一,但是在实际工作中,经常遇到这样的问题,收到的一封邮件,题目竟然是“无标题”,偶尔收到一个还好,收到的多了,在后期查找时很不方便,下属公司报送的财务报表,不注明公司名称,下面是从网上看到一篇关于电子邮件的商务礼仪,和大家分享。

“在商务交往中要尊重一个人,首先就要懂得替他节省时间”,电子邮件礼仪的一个重要方面就是节省他人时间,只把有价值的信息提供给需要的人。

写Email就能看出其人为人处世的态度。

你作为发信人写每封Email的时候,要想到收信人会怎样看这封Email,时刻站在对方立场考虑,将心比心。

同时勿对别人之回答过度期望,当然更不应对别人之回答不屑一顾。

以下职业电子邮件中礼仪问题,希望能给您的工作带来帮助!一、关于邮件主题主题是接收者了解邮件的第一信息,因此要提纲挈领,使用有意义的主题行,这样可以让收件人迅速了解邮件内容并判断其重要性。

1.一定不要空白标题,这是最失礼的;2.标题要简短,不宜冗长,不要让outlook用,才能显示完你的标题;3. 标题要能反映文章的内容和重要性,切忌使用含义不清的标题,如“王先生收”;4.一封信尽可能只针对一个主题,不在一封信内谈及多件事情,以便于日后整理;5.可适当用使用大写字母或特殊字符(如“* !”等)来突出标题,引起收件人注意,但应适度,特别是不要随便就用“紧急”之类的字眼;6.回复对方邮件时,可以根据回复内容需要更改标题,不要RE、RE一大串。

二、关于称呼与问候1.恰当地称呼收件者,拿捏尺度1.1 邮件的开头要称呼收件人。

这既显得礼貌,也明确提醒某收件人,此邮件是面向他的,要求其给出必要的回应;在多个收件人的情况下可以称呼大家、ALL。

1.2 如果对方有职务,应按职务尊称对方,如“x经理”;如果不清楚职务,则应按通常的“x先生”、“x小姐”称呼,但要把性别先搞清楚。

1.3 不熟悉的人不宜直接称呼英文名,对级别高于自己的人也不宜称呼英文名。

称呼全名也是不礼貌的,不要逮谁都用个“Dear xxx”,显得很熟络。

2.Email开头结尾最好要有问候语最简单的开头写一个“HI”,中文的写个“你好”;结尾常见的写个Bes t Regards,中文的写个“祝您顺利”之类的也就可以了。

俗话说得好,“礼多人不怪”,礼貌一些,总是好的,即便邮件中有些地方不妥,对方也能平静的看待。

三、职场的电子邮件礼仪1. Email正文要简明扼要,行文通顺Email正文应简明扼要的说清楚事情;如果具体内容确实很多,正文应只作摘要介绍,然后单独写个文件作为附件进行详细描述。

正文行文应通顺,多用简单词汇和短句,准确清晰的表达,不要出现让人晦涩难懂的语句。

2. 注意Email的论述语气根据收件人与自己的熟络程度、等级关系;邮件是对内还是对外性质的不同,选择恰当的语气进行论述,以免引起对方不适。

尊重对方,请、谢谢之类的语句要经常出现。

电子邮件可轻易地转给他人,因此对别人意见的评论必须谨慎而客观。

“邮件门”就是深刻的教训!3. Email正文多用1234之类的列表,以清晰明确。

如果事情复杂,最好1、2、3、4的列几个段落进行清晰明确的说明。

保持你的每个段落简短不冗长,没人有时间仔细看你没分段的长篇大论。

4. 一次邮件交待完整信息最好在一次邮件中把相关信息全部说清楚、说准确。

不要过两分钟之后再发一封什么“补充”或者“更正”之类的邮件,这会让人很反感。

5. 尽可能避免拼写错误和错别字,注意使用拼写检查这是对别人的尊重,也是自己态度的体现。

如果是英文Email,最好把拼写检查功能打开。

在邮件发送之前,务必自己仔细阅读一遍,检查行文是否通顺,拼写是否有错误。

6. 合理提示重要信息不要动不动就用大写字母、粗体斜体、颜色字体、加大字号等手段对一些信息进行提示。

合理的提示是必要的,但过多的提示则会让人抓不住重点,影响阅读。

7. 合理利用图片,表格等形式来辅助阐述对于很多带有技术介绍或讨论性质的邮件,单纯以文字形式很难描述清楚。

如果配合图表加以阐述,收件人一定会表扬你的体贴。

8. 不要动不动使用¤之类的笑脸字符,在商务信函里面这样显得比较轻佻Business Email 不是你的情书,所以¤之类的最好慎用。

只用在某些你确实需要强调出一定的轻松气氛的场合。

四、夹带附件1. 如果邮件带有附件,应在正文里面提示收件人查看附件;2. 附件文件应按有意义的名字命名,不可用外星人才看懂的文件名;3. 正文中应对附件内容做简要说明,特别是带有多个附件时;4. 附件数目不宜超过4个,数目较多时应打包压缩成一个文件;5. 如果附件是特殊格式文件,因在正文中说明打开方式,以免影响使用;6. 如果附件过大(不宜超过2MB),应分割成几个小文件分别发送;7. 尊重对方的习惯,不主动发起英文邮件;如果对方与你的邮件往来是采用中文,请不要自作聪明的发送英文邮件给他;如果对方发英文邮件给你,也不要老土的用中文回复。

8. 选择便于阅读的字号和字体。

中文老实点用宋体或新宋体,英文就用Verdana 或Arial 字型,字号用五号或10号字即可。

这是经研究证明最适合在线阅读的字号和字体。

不要用稀奇古怪的字体或斜体,最好不用背景信纸,特别对公务邮件。

五、结尾签名每封邮件在结尾都应签名,这样对方可以清楚的知道发件人信息。

虽然你的朋友可能从发件人中认出你,但不要为你的朋友设计这样的工作。

1.签名信息不宜过多电子邮件消息末尾加上签名档是必要的。

签名档可包括姓名、职务、公司、电话、传真、地址等信息,但信息不宜行数过多,一般不超过4行。

你只需将一些必要信息放在上面,对方如果需要更详细的信息,自然会与你联系。

引用一个短语作为你的签名的一部分是可行的,比如你的座右铭,或公司的宣传口号。

但是要分清收件人对象与场合,切记一定要得体。

2.不要只用一个签名档对内、对私、对熟悉的客户等群体的邮件往来,签名档应该进行简化。

过于正式的签名档会让对方显得疏远。

你可以在OUTLOOK中设置多个签名档,灵活调用。

3.签名档文字应选择与正文文字匹配,简体、繁体或英文,以免出现乱码。

字号一般应选择比正文字体小一些。

六、邮件回复1. 及时回复Email收到他人的重要电子邮件后,即刻回复对方一下,往往还是不可少的,这是对他人的尊重,理想的回复时间是2小时内,特别是对一些紧急重要的邮件。

对每一份邮件都立即处理是很占用时间的,对于一些优先级低的邮件可集中在特定时间处理,但一般不要超过24小时。

如果事情复杂,你无法及时确切回复,那至少应该及时的回复说“收到了”,我们正在处理,一旦有结果就会及时回复。

不要让对方苦苦等待,记住:及时做出响应,哪怕只是确认一下收到了。

如果你正在出差或休假,应该设定自动回复功能,提示发件人,以免影响工作。

2. 进行针对性回复当回件答复问题的时候,最好把相关的问题抄到回件中,然后附上答案。

不要用简单的,那样太生硬了,应该进行必要的阐述,让对方一次性理解,避免再反复交流,浪费资源。

3. 回复不得少于10个字对方给你发来一大段邮件,你却只回复“是的”、“对”、“谢谢”、“已知道”等字眼,这是非常不礼貌的。

怎么着也要凑够10个字,显示出你的尊重。

4. 不要就同一问题多次回复讨论,不要盖高楼如果收发双方就同一问题的交流回复超过3次,这只能说明交流不畅,说不清楚。

此时应采用电话沟通等其它方式进行交流后再做判断。

电子邮件有时并不是最好的交流方式。

对于较为复杂的问题,多个收件人频繁回复,发表看法,把邮件越RE越高,这将导致邮件过于冗长笨拙而不可阅读。

此时应即是对之前讨论的结果进行小结,删减瘦身,突出有用信息。

5.要区分Reply和Reply All(区分单独回复和回复全体)如果只需要单独一个人知道的事,单独回复给他一个人就行了。

如果你对发件人提出的要求做出结论响应,应该replay all,让大家都知道;不要让对方帮你完成这件事情。

如果你对发件人的提出的问题不清楚,或有不同的意见,应该与发件人单独沟通,不要当着所有人的面,不停的RE来RE去,与发件人讨论。

你们讨论好了再告诉大家。

不要向上司频繁发送没有确定结果的邮件。

点击“回复全部”前,要三思而行!6. 主动控制邮件的来往为避免无谓的回复,浪费资源,可在文中指定部分收件人给出回复,或在文末添上以下语句:“全部办妥”、“无需行动”、“仅供参考,无需回复”。

七、正确使用发送,抄送,密送要区分To和CC还有BCC(区分收件人、抄送人、秘送人)1.To的人是要受理这封邮件所涉及的主要问题的,理应对邮件予以回复响应。

2.而CC的人则只是需要知道这回事,CC的人没有义务对邮件予以响应,当然如果CC的人有建议,当然可以回Email。

3.而BCC是秘送,即收信人是不知道你发给了BCC的人了的。

这个可能用在非常的场合。

4.TO,CC中的各收件人的排列应遵循一定的规则。

比如按部门排列;按职位等级从高到低或从低到高都可以。

适当的规则有助于提升你的形象!5.只给需要信息的人发送邮件,不要占用他人的资源。

6.转发邮件要突出信息。

八、注意事项1.在你转发消息之前,首先确保所有收件人需要此消息;2.转发敏感或者机密信息要小心谨慎,不要把内部消息转发给外部人员,或者未经授权的接收人;3.如果有需要还应对转发邮件的内容进行修改和整理,以突出信息;4.不要将RE了几十层的邮件发给他人,让人摸不着头脑;5.对外重要文件必须经高阶主管认可签字转为PDF文件,或由高阶主管亲自发送;6.所有的电子邮件应自我Double check后才发出。

【点评】1、沟通的效果,面对面最好,电话次之,邮件最差;2、以后发送的邮件切记不要出现无标题之类,这样给收件人后期查询带来很多不便,同时也给收件人留下一个不好的印象;3、如果前后发送同一个主题的邮件,但是邮件的内容有所变化,应在邮件标题中有所提示,如(更新)字样,当然,最好的方式是一步到位;4、准确把握收件人、抄送人、密送人的不同使用方法及不同;5、一个邮件通常只包含一件事情;6、邮件的征文应突出主题,便于收件人阅读所要表达的重点,如果内容太多,可在邮件正文简明扼要的概括下内容要点,并注明详细内容请参看附件;7、特殊格式的文件,需注明打开的方式,这样给使用者会带来更多的方便;8、对财务人员来说,在报送报表、应收账款等情况时,可注明“**年**月**公司**报表”,在报送应收账款时,可注明“**公司应收账款表(截止**月* *日)”,这样可以使人更加方便的阅读,也便于后期查看;9、日常在发送邮件时,可以在word里面先进行输入,然后再复制到邮箱里,一方面在word里面便于编辑,另一方面word提供了自动保存功能,可以使我们更高效的工作,最后还可以利用word提供的【工具】-【拼写和语法】来检查是否存在语法错误;邮件沟通较之面对面交流的一大优势在于,你可以借助一切力量使得你撰写的邮件准确无误得表达你的意图,而不必担心发音不标准或语法错误等让人尴尬的掉链子情况发生。

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