最新整理酒店客房服务英语口语情景对话 中英对照资料
酒店客房服务英语口语情景对话中英对照
酒店客房服务英语口语情景对话中英对照Scene 1: Checking in at the hotel reception景1：在酒店接待处办理入住手续接待员：晚上好，欢迎来到大酒店。
有什么可以帮您的？Guest: Good evening. I have a reservation under the name Smith.客人：晚上好。
我有一个预订，预订人是史密斯。
Receptionist: Alright, Mr. Smith. Let me just check our records. Yes, here it is. You have a deluxe double room reserved for three nights starting today. Can I have your passport, please?接待员：好的，史密斯先生。
让我查一下我们的记录。
是的，在这里。
您预订了一间豪华双人间，入住三晚，从今天开始。
可以给我您的护照吗？Guest: Of course, here you go.客人：当然可以，给您。
Receptionist: Thank you. I just need you to fill out this registration form while I prepare your room keys.接待员：谢谢。
我只需要您填写这份登记表，我会准备好您的房间钥匙。
Guest: Sure, no problem.客人：好的，没问题。
Scene 2: Requesting room service景2：请求客房服务Guest: Excuse me, can I order some room service?客人：打扰一下，我可以订一些客房服务吗？Room Service: Of course, sir. What would you like to order?客房服务：当然，先生。
酒店初级英语情景对话
酒店初级英语情景对话一、房务部（前厅）1、Making a Reservation 预订客房Reservationist(R): Good afternoon. What can I do for you?下午好，我能帮您什么吗？Client (C) : Good afternoon. I’m calling from Beijing Foreign Trade Company. Is it possible for me to have a suite?下午好，这里是北京外贸公司，我想订一间套房，有吗？R: Certainly, can you give me your name please, sir?有的，先生，可以告诉我您的名字吗？C: West, W-E-S-T.R: Thank you, Mr. West. But by the way, how long will you stay here? 谢谢，WEST先生。
请问你要住多久呢？C: I’ll stay here for quite a long time.我将会住很长一段时间的。
R: I’m glad you will be staying at our hotel for a long time.很高兴你将会在我们酒店长住。
C: How much is the suite, please?请问套房多少钱呢？R: Your suite is 320 yuan (RMB) per day.您订的套房一天是320元。
C: Does that include attendance?有包括服务费吗？R:Three hundred and twenty yuan a day, service included.320元一天，包含服务费。
C: Meals included?餐费有包含在内吗？R: Meals are extra, not included.餐费是另外算的，不包含在内。
Housekeeping 客房服务(酒店常用英语)
Housekeeping 客房服务(酒店常用英语) Key Sentences（重点句子）99．Housekeeping．May I come in？我是客房的，可以进来吗？100．When would you like me to do your room，sir？您要我什么时间来给你打扫房间呢，先生？101．You can do it now if you like．如果您愿意，现在就可以打扫。
102．I would like you to go and get me a flask of hot water．我想请你给我拿一瓶开水来。
103．I'm sorry that your flask is empty．很抱歉您的水壶空了。
104．May I do the turn-down service for you now？现在可以为您收拾房间了吗？105．Oh，thank you．But you see，we are having some friends over．噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。
106．Could you come back in three hours？你能不能过3小时再来整理？107．Certainly，madam．I'll let the overnight staff know．当然可以，女士。
我会转告夜班服务员。
108．Would you tidy up a bit in the bathroom？请整理一下浴室好吗？109．I've just taken a bath and it is quite a mess now．我刚洗了澡，那儿乱糟糟的。
110．Besides，please bring us a bottle of just boiled water．此外，请给我们带瓶刚烧开的水来。
111．It's growing dark．Would you like me to draw the curtains for you？天黑下来了，要不要我拉上窗帘？112．Is there anything I can do for you？您还有什么事要我做吗？113．I'm always at your service．乐意效劳。
酒店英语口语情景对话
酒店英语口语情景对话对话一：预订房间A: 早上好，欢迎光临酒店。
您需要预订房间吗？B: 是的，我需要预订一个双人间，入住时间是下周五。
A: 好的，我们有很多房间可供选择，请问您对房间的要求有什么？B: 我希望房间有一个大床和免费的无线网络。
A: 没问题，我们有符合您要求的房间。
您需要入住几晚？B: 我需要入住两晚。
A: 好的，请问您的姓名和联系方式是什么？B: 我的名字是张三，联系方式是。
A: 好的，预订完成后，我们会给您发送确认短信。
谢谢！B: 谢谢您的帮助！对话二：办理入住手续A: 晚上好，欢迎光临！您预订的是双人间，对吗？B: 是的，我是张三。
A: 您的预订已确认，这是您的房卡和钥匙，房间号是302。
B: 谢谢！A: 您需要支付押金500元，退房后会退还给您。
B: 好的，我可以用信用卡支付吗？A: 当然可以，我们接受信用卡付款。
您需要在离店时结算所有费用。
B: 了解，我会记住的。
A: 好的，请您填写一下入住登记表，包括您的姓名、国籍和护照号码。
B: 好的，我马上填写。
A: 感谢您的合作，祝您入住愉快！对话三：客房服务A: 早上好，有什么可以为您效劳的？B: 我的房间没有毛巾和洗漱用品，可以补充一下吗？A: 当然可以，我会马上给您送去。
B: 谢谢！还有一个问题，我需要一份早餐送到房间，大约几点可以送到？A: 我们可以在早上7点到10点之间送到您的房间，您需要什么样的早餐？B: 我想要一个咖啡和面包。
A: 好的，我会安排给您送早餐。
有其他需要的事情吗？B: 暂时没有了，谢谢您的帮助！A: 不客气，请随时告诉我们如果有其他需求。
对话四：结账离店A: 午安，您准备好结账离店了吗？B: 是的，我准备好了。
A: 您的账单总金额是800元，包括房费和其他消费。
请问您以什么方式支付？B: 我可以用支付宝支付吗？A: 当然可以，请打开您的支付宝扫描这个二维码进行支付。
B: 好的，我已经支付完成了。
A: 谢谢！这是您的和退还的押金。
酒店常用英语口语对话中英文对照翻译
酒店常用英语口语1、入住酒店A：Good evening. Welcome to Mansion Hotel.早安，欢迎入住大厦饭店。
B：I have a reservation. My name is Rodgers.我有预订，我的名字是罗杰斯。
A：OK! Your room number is B307. And here is the key to your room. Here you are. 好了。
你们的房间号码是B307. 这是房门钥匙。
给你。
B：Thanks! Where can I buy some cigarette?多谢！我在哪里可以买到香烟？A：It is so lucky to follow Janice's suggestion. If not, we would have to find a hotel in streets.幸亏听了贾尼斯的建议。
不然，我们就得露宿街头了。
B：Come on. Go straight to the reception desk and find our reserved room.快点。
直接去接待处，找我们预定的房间。
2、预定酒店A：The hotel operator. Anything I can do for you?这是宾馆总机。
有什么事情需要我为您效劳吗?B：I've been trying to get through to the booking office for the last ten minutes. But the line has been engaged all the time. Why is it taking so long?过去的十分钟我一直想接通订票处，可是该线一直占线。
为什么要花这么长时间呢?A：Elegance Hotel, is there anything I can do for you?这里是雅致宾馆，有什么可以为您做的吗？B：Hello, I would like to make a reservation for four nights next week, from Tuesday to Friday.你好，我想预订一间贵宾馆的房间。
酒店初级英语情景对话
酒店初级英语情景对话一、房务部（前厅）1、Making a Reservation 预订客房Reservationist(R): Good afternoon. What can I do for you?下午好，我能帮您什么吗？Client (C) : Good afternoon. I’m calling from Beijing Foreign Trade Company. Is it possible for me to have a suite?下午好，这里是北京外贸公司，我想订一间套房，有吗？R: Certainly, can you give me your name please, sir?有的，先生，可以告诉我您的名字吗？C: West, W-E-S-T.R: Thank you, Mr. West. But by the way, how long will you stay here?谢谢，WEST先生。
请问你要住多久呢？C: I’ll stay here for quite a long time.我将会住很长一段时间的。
R: I’m glad you will be staying at our hotel for a long time.很高兴你将会在我们酒店长住。
C: How much is the suite, please?请问套房多少钱呢？R: Your suite is 320 yuan (RMB) per day.您订的套房一天是320元。
C: Does that include attendance?有包括服务费吗？R:Three hundred and twenty yuan a day, service included.320元一天，包含服务费。
C: Meals included?餐费有包含在内吗？R: Meals are extra, not included.餐费是另外算的，不包含在内。
酒店英语基本用语对话带翻译
酒店英语基本用语对话带翻译在国外旅行或出差时，如果要入住酒店，掌握一些基本的酒店英语用语会让您的住宿体验更加顺畅和愉快。
下面列举了一些常用的酒店英语基本用语对话，并附有中文翻译，希望对您有所帮助。
预订房间 - Booking a Room对话一Guest:Good afternoon. I’d like to make a reservation for a single room, please.Receptionist: Of course. For how many nights would you like to stay?Guest: Three nights, from the 15th to the 18th of this month. Receptionist: Great. May I have your name, please?Guest: My name is Lisa Smith.对话一翻译客人:下午好。
我想预订一间单人房。
接待员:当然。
您要住几晚呢？客人:三晚，从这个月的15日到18日。
接待员:很好。
请问您贵姓？客人:我叫丽莎·史密斯。
入住手续 - Check-In Procedures对话二Receptionist: Welcome to our hotel, Ms. Smith. Could I have your passport and credit card for check-in, please?Guest: Sure, here they are.Receptionist: Thank you. Your room key is number 305. The elevators are on the right. Enjoy your stay!Guest: Thank you.对话二翻译接待员:欢迎来到我们的酒店，史密斯女士。
请将您的护照和信用卡给我，用于办理入住手续。
酒店英语口语句型及对话讲解：Housekeeping 客房服务
酒店英语口语句型及对话讲解：Housekeeping 客房服务Key Sentences（重点句子）99．Housekeeping．May I come in？我是客房的，能够进来吗？100．When would you like me to do your room，sir？您要我什么时间来给你打扫房间呢，先生？101．You can do it now if you like．如果您愿意，现在就能够打扫。
102．I would like you to go and get me a flask of hot water．我想请你给我拿一瓶开水来。
103．I'm sorry that your flask is empty．很抱歉您的水壶空了。
104．May I do the turn-down service for you now？现在能够为您收拾房间了吗？105．Oh，thank you．But you see，we are having some friends over．噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。
106．Could you come back in three hours？你能不能过3小时再来整理？107．Certainly，madam．I'll let the overnight staff know．当然能够，女士。
我会转告夜班服务员。
108．Would you tidy up a bit in the bathroom？请整理一下浴室好吗？109．I've just taken a bath and it is quite a mess now．我刚洗了澡，那儿乱糟糟的。
110．Besides，please bring us a bottle of just boiled water．此外，请给我们带瓶刚烧开的水来。
111．It's growing dark．Would you like me to draw the curtains for you？天黑下来了，要不要我拉上窗帘？112．Is there anything I can do for you？您还有什么事要我做吗？113．I'm always at your service．乐意效劳。
酒店英语口语对话：客房清理服务
★频道为友整理的《酒店英语⼝语对话：客房清理服务》，供⼤家参考学习。
客房清理服务经典对话R=Room maid 客房服务员 G=Guest 顾客R：(knocking the door)Housekeeping. May I come in?(敲门)我是客房服务员，可以进来吗？G：Come on in , please.请进。
R：Good evening, ma’am. May I do your room now?晚上好，⼥⼠。
我现在可以清理您的房间吗？G：Sure. Could you tidy up the bathroom first? I’ve just taken a bath, and it’s quite a mess.当然可以。
你能不能先整理⼀下浴室？我刚刚沐浴过，⾥⾯很乱。
R：Certainly, ma’am.好的，⼥⼠。
(Finish cleaning the room 清理完房间)R：Is there anything else I can do for you, ma’am？还有什么能为您效劳的吗，⼥⼠？G：Oh yes, where can I borrow a hair-dryer?对了，我在哪⼉能借到吹风机？R：I”ll send one up right away.我这就送⼀个上来。
G：Thank you, you’ve been very helpful.谢谢你，你对我很有帮助。
R：You’re welcome. Good night, ma’am. Have a nice dream.不客⽓，晚安，⼥⼠。
祝您做个好梦。
常⽤句型百宝箱1. 进房前1) Turn-down service. May I come in?收拾房间了。
我可以进来吗？2) I’m sorry to disturb you ,but may I clean the room now?很抱歉打扰您，我现在可以清理房间吗？3) Well, I’m a bit tied up now.哦，我现在有点事情。
酒店场景中英文对话
酒店场景中英文对话场景一：办理入住手续Receptionist: Good afternoon! Welcome to our hotel. How can I help you?前台: 下午好！欢迎来到我们酒店。
请问我能帮您什么？Guest: Hi, I have a reservation under the name Li Ming客人: 你好，我预订了一个房间，名字是李明。
Receptionist: Let me check. Yes, Mr. Li. I see your reservation here. Can I have your ID and credit card, please?前台: 让我查一下。
好的，李先生，我看到了您的预订。
请出示您的身份证和信用卡。
Guest: Sure, here they are.客人: 当然，给您。
Receptionist: Thank you. You’ve booked a deluxe room for three nights. Is that correct?前台: 谢谢。
您预订的是豪华房，住三晚，对吗？Guest: Yes, that’s correct.客人: 是的，没错。
Receptionist: Great. Here is your room key. You are in room 305 on the third floor.前台: 很好。
这是您的房卡。
您的房间在三楼的305号。
Guest: Thank you. What time is breakfast served?客人: 谢谢。
早餐几点开始供应？Receptionist: Breakfast is served from 7 AM to 10 AM in the dining areaon the second floor.前台: 早餐供应时间是早上7点到10点，在二楼的餐厅。
酒店客房服务英语口语情景对话 中英对照
酒店客房服务英语口语情景对话1．Housekeeping. May I come in?我是客房的，可以进来吗？2．When would you like me to do your room, sir?您要我什么时间来给你打扫房间呢，先生？3．You can do it now if you like.如果您愿意，我现在为您服务。
4．I'm sorry that your flask is empty.很抱歉您的水壶空了。
5．May I do the turn-down service for you now?现在可以为您收拾房间了吗？6．Oh, thank you. But you see, we are having some friends over.噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。
7．Could you come back in three hours?你能不能过3小时再来整理？8．Certainly, Madam. I'll let the overnight staff know.当然可以，女士。
我会转告夜班服务员。
9．Would you tidy up a bit in the bathroom？请整理一下浴室好吗？10. I would like you to go and get me a flask of hot water.我想请你给我拿一瓶开水来。
11. I've just taken a bath and it is quite a mess now.我刚洗了澡，那儿乱糟糟的。
12．Besides, please bring us a bottle of just boiled water.此外，请给我们带瓶刚烧开的水来。
13．It's growing dark. Would you like me to draw the curtains for you?天黑下来了，要不要我拉上窗帘？14．Is there anything I can do for you?您还有什么事要我做吗？15．I'm always at your service.乐意效劳。
酒店初级英语情景对话
酒店初级英语情景对话一、房务部（前厅）1、Making a Reservation 预订客房Reservationist(R）：Good afternoon。
What can I do for you？下午好,我能帮您什么吗？Client （C) : Good afternoon。
I’m calling from Beijing Foreign Trade Company。
Is it possible for me to have a suite？下午好,这里是北京外贸公司，我想订一间套房，有吗?R：Certainly, can you give me your name please, sir？有的,先生，可以告诉我您的名字吗？C：West, W-E-S-T。
R: Thank you, Mr。
West。
But by the way，how long will you stay here?谢谢，WEST先生。
请问你要住多久呢？C: I'll stay here for quite a long time.我将会住很长一段时间的.R: I’m glad you will be staying at our hotel for a long time.很高兴你将会在我们酒店长住。
C：How much is the suite, please?请问套房多少钱呢？R: Your suite is 320 yuan (RMB) per day。
您订的套房一天是320元。
C: Does that include attendance？有包括服务费吗？R:Three hundred and twenty yuan a day, service included.320元一天,包含服务费。
C: Meals included?餐费有包含在内吗?R: Meals are extra, not included.餐费是另外算的，不包含在内。
酒店基本服务用语中英文（全文5篇）
酒店基本服务用语中英文（全文5篇）第一篇：酒店基本服务用语中英文酒店基本服务用语一、欢迎和问候语：1)Good morning(afternoon, evening),sir(madam).早上(下午、晚上)好，先生(夫人)。
2)How do you do ?您好！(初次见面)How do you do ?您好！Glad to meet you.很高兴见到您。
3)How are you ?您好吗？Fine , thanks.And you ?好的，谢谢。
您呢？4)Welcome to our hotel(restaurant, shop).欢迎您到我们宾馆(餐厅、商店)来。
5)Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。
6)I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。
(客人刚入店时)I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。
(客人在饭店逗留期间)I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。
(客人离店时)7)Have a good time!祝您过得愉快！二、电话用语8)I’m Shangshui Hotel, Front Desk..Can I help you ?山水大酒店，前厅。
需要帮助吗？9)Sorry , I’ve dialed the wrong number.对不起，我拨错号了。
10)May I speak to your General Manager?能和你们总经理说话吗？Speaking.我就是。
11)Sorry.He is not in at the moment.对不起，他现在不在。
Would you like to leave a message ?您要留口信吗？12)Pardon ?对不起，请再说一遍好吗？I beg your pardon ?对不起，请再说一遍好吗？三、祝贺语13)Congratulations!祝贺您！14)Happy birthday!生日快乐！15)Happy New Year!新年快乐！16)Merry Christmas!圣诞快乐！17)Have a nice holiday!节日快乐！18)Wish you every success!祝您成功！四、答谢和答应语19)Thank you(very much).谢谢您(非常感谢)。
酒店英语口语：酒店服务
酒店英语口语：酒店服务【篇一】Good afternoon，sir Welcome to the International Hotel 下午好，先生，欢迎光临国际大酒店。
How many pieces of luggage do you have？请问您一共有几件行李？I’ll show you to the Reception Desk This way，please 我带您到接待台，这边请。
I’ll put your suitcases by the post over there 我把您的行李放在那边的柱子那里。
A bellman will show you to your room when you have finished checking in 您办理完住点手续后,行李员将带您到您的房间。
Good evening，sir I’ll show you to your room You have two suitcases and one briefcase Is this correct？晚上好，先生。
我将带您到您的房间去。
您有两只箱子和一只手提箱，对吗？Is there anything breakable in your briefcase？您的手提箱里有易碎的东西吗？Please follow me，sir Your elevator is this way 请跟我来，您的电梯在这边。
Watch your step，sir And come this way，please 您走好，先生，请这边走。
This is your room，sir，after you，sir May I put yoursuitcases here？这是您的房间，先生。
您请进，我能够把您的箱子放在这吗？Here is your room key，sir Is this the correct number of bags？先生，这是您的房间钥匙，您的行李件数对吗？Over here is the switch for the bedside lamp，and this is the volume control for the TV and this is the channel selector 这是床头灯开关，这是电视音量开关，这是电视频道开关。
酒店英语口语对话：客房清理服务
★频道为友整理的《酒店英语⼝语对话：客房清理服务》，供⼤家参考学习。
客房清理服务经典对话R=Room maid 客房服务员 G=Guest 顾客R：(knocking the door)Housekeeping. May I come in?(敲门)我是客房服务员，可以进来吗？G：Come on in , please.请进。
R：Good evening, ma’am. May I do your room now?晚上好，⼥⼠。
我现在可以清理您的房间吗？G：Sure. Could you tidy up the bathroom first? I’ve just taken a bath, and it’s quite a mess.当然可以。
你能不能先整理⼀下浴室？我刚刚沐浴过，⾥⾯很乱。
R：Certainly, ma’am.好的，⼥⼠。
(Finish cleaning the room 清理完房间)R：Is there anything else I can do for you, ma’am？还有什么能为您效劳的吗，⼥⼠？G：Oh yes, where can I borrow a hair-dryer?对了，我在哪⼉能借到吹风机？R：I”ll send one up right away.我这就送⼀个上来。
G：Thank you, you’ve been very helpful.谢谢你，你对我很有帮助。
R：You’re welcome. Good night, ma’am. Have a nice dream.不客⽓，晚安，⼥⼠。
祝您做个好梦。
常⽤句型百宝箱1. 进房前1) Turn-down service. May I come in?收拾房间了。
我可以进来吗？2) I’m sorry to disturb you ,but may I clean the room now?很抱歉打扰您，我现在可以清理房间吗？3) Well, I’m a bit tied up now.哦，我现在有点事情。
酒店客房常用英语对话
酒店客房常用英语对话小学英语对话课,是整个小学英语教学中一个必不可少的组成部分。
店铺整理了酒店客房常用英语对话，欢迎阅读!酒店客房常用英语对话一Good morning sir ,welcome to The ritz-carlton Shanghai! 早上好，欢迎来到上海丽思卡尔顿酒店Good morning,How are you? 早上好，你好吗?Pretty good,How many pieces of luggage do you have? 非常好!请问您有几件行李呢?Just one behind in the taxi! 就是出租车后面的一件!Have you made a reservation ,sir? 请问您有预定吗?Absolutely! 没错!This way sir! I will show you to the reception. 这边请先生，我带您去前台办理入住!酒店客房常用英语对话二Steven has checked in. Due to a meeting, he has to request an early morning call.史蒂文已经办理好了入住手续。
由于要参加一个会议，他不得不要求一个早叫服务。
Steven: Good evening! This is Mr. Smith in room 609.史蒂文：晚上好，我是609房间的史密斯先生。
Receptionist: Good evening, Mr. Smith, What can I do for you?接待员：晚上好，史密斯先生。
你需要什么服务?Steven: I'm going to Shanghai early tomorrow morning. So I would like to request an early morning call.史蒂文：我明天一大早要去上海，因此我想让你们明天早上叫醒我。
关于酒店客房服务的英语情景口语
关于酒店客房服务的英语情景口语推荐文章关于登机旅游英语口语热度：美国观光英语口语热度：美国旅游需要用到的英语口语热度：去美国旅游常用的英语口语热度：旅游英语口语句型大全热度：其实英语不困难的，今天小编给大家整理了有关英语口语的情景对话，这样才能更快的提升英语成绩哦，大家快点行动起来吧，有需要的可以收藏起来哦一我可以借用夹克和领带吗AWell, sir. We are asking all our guests to wear a jacket and a tie in our restaurant.哦，先生，我们的餐厅是要求所有的宾客都穿夹克和打领带的。
BIs that so? I didn't know it. can I possibly borrow a jacket and a tie?是那样吗?我不知道，我可以借用一件夹克和领带吗?AI am sorry; you can't borrow a jacket and a tie.抱歉，你不能借夹克和领带。
BThen we'll return to the hotel and come back, will you change the appointment?那么我们回饭店后再回来，请你改一下约定时间好吗?ACertainly, what time will you come back?可以，你们什么时候回来呢?BAt 7, please.7点钟。
AHow many in your party?你们宴会有多少人呢?BA party of 13.一共13个人。
AAlright, we are waiting for you at 7.好的，我们就在7点钟恭候你。
二我忘记拿手表了AI'm now on the Songshan airport getting ready for departure. I realized that I might have left my watch.我现在是在松山机场，正准备离境，我想我可能掉了我的表了。
酒店初级英语情景对话
酒店初级英语情景对话一、房务部(前厅）1、Making a Reservation 预订客房Reservationist(R): Good afternoon。
What can I do for you？下午好，我能帮您什么吗？Client (C) : Good afternoon。
I’m calling from Beijing Foreign Trade Company。
Is it possible for me to have a suite？下午好，这里是北京外贸公司,我想订一间套房，有吗？R: Certainly, can you give me your name please，sir？有的，先生，可以告诉我您的名字吗？C：West, W-E-S-T。
R：Thank you，Mr. West。
But by the way，how long will you stay here?谢谢，WEST先生.请问你要住多久呢？C：I’ll stay here for quite a long time.我将会住很长一段时间的.R: I’m glad you will be staying at our hotel for a long time.很高兴你将会在我们酒店长住。
C: How much is the suite，please?请问套房多少钱呢？R: Your suite is 320 yuan (RMB）per day。
您订的套房一天是320元。
C：Does that include attendance？有包括服务费吗?R:Three hundred and twenty yuan a day, service included。
320元一天，包含服务费.C: Meals included？餐费有包含在内吗？R：Meals are extra, not included.餐费是另外算的，不包含在内。
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酒店客房服务英语口语情景对话1．Housekeeping. May I come in?我是客房的，可以进来吗？2．When would you like me to do your room, sir?您要我什么时间来给你打扫房间呢，先生？3．You can do it now if you like.如果您愿意，我现在为您服务。
4．I'm sorry that your flask is empty.很抱歉您的水壶空了。
5．May I do the turn-down service for you now?现在可以为您收拾房间了吗？6．Oh, thank you. But you see, we are having some friends over.噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。
7．Could you come back in three hours?你能不能过3小时再来整理？8．Certainly, Madam. I'll let the overnight staff know.当然可以，女士。
我会转告夜班服务员。
9．Would you tidy up a bit in the bathroom？请整理一下浴室好吗？10. I would like you to go and get me a flask of hot water.我想请你给我拿一瓶开水来。
11.I've just taken a bath and it is quite a mess now.我刚洗了澡，那儿乱糟糟的。
12．Besides, please bring us a bottle of just boiled water.此外，请给我们带瓶刚烧开的水来。
13．It's growing dark. Would you like me to draw the curtains for you?天黑下来了，要不要我拉上窗帘？14．Is there anything I can do for you?您还有什么事要我做吗？15．I'm always at your service.乐意效劳。
Dialogue A (倒热水服务)A: Housekeeping. May I come in?客房服务员，请问我可以进来吗？B: Yes, please. 可以。
A: When would you like me to do your room, sir?您什么时候方便让我帮你打扫房间呢？B: You can do it now if you like. I was just about to go down for my breakfast when you came. But before you start, would you do this for me?如果你方便你可以现在就打扫。
你上来的时候我正准备下楼用早餐。
但是在你开始之前能否帮我做点事情呢？A: Yes, what is it?好的。
是什么事情呢？B: I would like you to go and get me a flask of hot water .I need some hot water to wash down（咽下）medicine after break－fast.我需要一壶热水。
我需要在用完早餐之后用热水服药。
A: I'm sorry that your flask is empty. I'll go and get you another flask that's full at once.非常抱歉热水瓶是空的，我现在立即去拿一个装满热水的水瓶。
B: Thank you. 谢谢Dialogue B (The Turn-d own Service) 开夜床服务A: Good evening, madam and sir. May I do the turn down service for you now?晚上好女士和先生。
我现在可以为你做开业床服务吗？B: Oh, thank you. But you see we are having some friends here. We're going to have a small party here in the room. Could you come back in three hours?噢，谢谢。
但是我的一些朋友马上会到。
我们准备举办一个小聚会。
您可以三个小时之后再来吗？A: Certainly, madam. I'll let the overnight staff know. They will come then.好的，女士。
我会让上通宵班的同事知道。
他们到时候会来。
B: That's fine. Well, our friends seem to be a little late .Would you tidy up a bit in the bathroom? I've just taken a bath and it is quite a mess now. Besides, please bring us a bottle of just boiled water.好的。
哦。
我的朋友可能要晚到了，你可以帮我收拾一下洗浴间吗？我刚刚洗澡了浴室显得有点乱。
另外，请帮我拿一瓶纯净水过来。
A: Yes, I’ll bring in some fresh towels together with the drinking water.好的女士，我马上哪一些干净的毛巾和饮用水过来。
B: OK.好的A: May I turn on the lights for you?我可以为您开灯吗？B: Yes, please .I'd like to do some reading while waiting.好的我需要写字及阅读。
A: Yes, sir. Is there anything I can do for you?好的先生，还有什么可以帮到您的吗？B: No more. You're a smart girl/boy indeed. Thank you very much.没有了。
你的确是一个好女孩/男孩，非常感谢你。
A: I'm always at your service. Goodbye, sir and madam, and a very pleasant night。
我将一直为你们服务。
拜拜女士先生，祝你们有个非常愉快的夜晚。
overnight a. 终夜的，一夜间的Service n. 服务帮助Dialogue C （Explaining How to Get the Service for laundry）向客人解释如何享有洗衣服务A：Room Attendant客房服务员B：Guest 客人A：Excuse me. Have you any laundry(需要洗的衣服)？The laundry man is here to collect it. 打扰一下。
请问您有需要洗的衣服吗？洗衣工将在这儿为你服务。
B：No, not now, thank you.哦。
现在没有，多谢。
A：If you have any, please just leave it in the laundry bag. The laundry man comes over to (过来)collect it every morning.当您需要的时候请将衣物留在洗衣袋中，洗衣工会在每天早上过来收取。
B：Thank you.谢谢A：Please tell us or notify in the list whether you need your clothes laundry, dry-cleaning or pressing and also what time you want to get them back.当您需要衣物的湿洗，干洗机熨烫服务时请随时告知我们或者是填写洗衣，并告诉我们您需要取回衣物的时间。
B：I see. What if there is any laundry damage？I wonder if your hotel has a policy on dealing with(处理) it.好的，我想知道当出现衣物损坏贵酒店会如何处理呢？我想知道贵酒店是否有相关的政策去处理。
A：In such a case, the hotel should certainly pay for it. The indemnity（赔偿）shall not exceed ten times the laundry（烫洗费用）.在这种情况下，酒店当然需要赔偿。
赔偿金额不超过烫洗费用的十倍。
B：That sounds quite reasonable. I hope there's no damage at all.这样听起来是比较合理的，当然我希望是不会有任何损坏。
A：Don't worry, sir. The Laundry Department has wide experience in their work.不用担心，先生。
洗衣部门有着非常丰富的经验。
B：All right. Thank you for your information.好的。
感谢您带来的信息。
A：Not at all.不客气。
notify v．通知dry-clean v．干洗indemnity n．赔偿express service 快洗服务starch v．给（衣服等）浆，浆硬。