西工大软件项目组织与管理题库Quality

Question 200: Customer satisfaction means that customer requirements are met. Meeting customer requirements requires a combination of what two factors?D

A: Continuous improvement and prevention over inspection

B: Conformance to requirements and prevention over inspection

C: Continuous improvement and fitness for use

D: Conformance一致性 to requirements and fitness for use

Question 201: You are successful using the FMEA approach to assess implications of quality decisions on your project. Your client asks you what FMEA stands for. What is your answer?D

A: Failure model of effective analysis

B: Failed measurement and effect analysis

C: Failed measurement and effective assurance

D: Failure mode and effect analysis

Question 202: Modern quality management complements project management very highly, with both disciplines recognizing the importance of all the following characteristics except?D

A: Customer satisfaction

B: Prevention over inspection

C: Continuous improvement

D: Total quality management (TQM)

Question 203: Quality is planned, designed, and built into your project instead of being inspected in. What is the main reason that prevention of mistakes in quality is preferred over finding the mistakes via inspection?C

A: Because finding defects via inspection should be avoided at all costs.

B: Because if you are a good project manager and perform prevention well, you won’t have to deal with inspection.

C: Because the cost of preventing mistakes is generally much less than the cost of correcting them when they are found by inspection.

D: Because your quality management plan focuses on prevention.

Question 204: How would you best describe to your client the difference between precision and accuracy?B

A: Precision means the degree to which there is conformance to requirements. Accuracy refers to fitness for use.

B: Precision means the values of the repeated measurements are clustered群；簇；丛；串and have little scatter. Accuracy means that the measured value is very close to the true value. C: Precision is the degree to which the project quality assurance processes are being met. Accuracy is the degree to which the product meets customer specifications.

D: Precision is the ability to provide information to a six sigma level. Accuracy is the process of ensuring that the six sigma target is met.

Question 205: A member of your project team seems confused about the differences between quality approaches to the project and product. How would you best explain these differences?A