酒店礼宾部常用英语对话-值得收藏
礼宾部标准服务程序对话
Luggage storage帮客人寄存行李B: Good morning, sir/madam how may I help you?G: Yes, I want to keep my luggage.B: Certainly. Sir. May I have your room number, please? (What)G: My room number is 1002B: Thank you Mr. Victor. Is could you please tell me how many pieces of luggage do your have? (How)G: Two.B: Thank you. When will you pick up your luggage please? (When)G: Maybe six o’clock after.B: Could you please sign your name, here?G: Ok.B: Mr. Victor. Please keep this one portion for pick up your luggage.G: Thank you.B: Is there anything else I can do for you?G: Nothing special.B: Thank you Mr. Victor. Have a nice day!Good morning, Sir / Madam. How may I assist you?先生/ 小姐早上好,请问有什么可以帮到您?G: I’d like to keep my luggage here. I’d like to check my luggage.我想寄存我的行李.B: Certainly, Sir / Madam. May I have your room Number please?当然可以, 先生,请问您的房号?G: 1654.B: Thank you. Mr. Zhang, Is there any valuables or breakables in your luggage?谢谢, 张先生,请问有什么贵重物品或者易碎品吗?G: Nothing. Just cloth.没有,就只有衣服.B: Thank you, Mr. Zhang, Could you please tell me how many pieces of luggage do you have?谢谢,张先生,请问您一共要寄存几件?G: Only two.就两件.B: Thank you, Mr. Zhang, when will you pick up / collect your luggage? Please ? 谢谢张先生,请问您大概什么时候来取您的行李?G: 18:00 in this afternoon.下午六点.B: Thank you, Mr. Zhang, May I have your signature here ? / Could you please sign here?谢谢张先生,麻烦您在这里签个名?G: Ok.好.B: Mr. Zhang, please keep this one portion for pick up your luggage. 张先生,请保管好行李牌的这一联来取您的行李.B: Mr. Zhang, Is there anything else I can do for you?张先生,还有什么需要我帮忙的吗?G: Nothing special, thank you.没什么了,谢谢您!B: You are welcome, Mr. Zhang, have a nice day!不客气,张先生,再见!。
酒店礼宾部常用英语(最全版)
7.The bellboy will show you to your room, sir。 先生,行李生会送您到房间的。
8.Here is your room key。 给您房间钥匙。
I would like to apologize for the mistake. 为这个错误我深致歉意.
5.客人对自己说“Thank you.”时回答
You are welcome. 不客气。
Thank you, sir。 谢谢您,先生。
6。交给客人某些东西时,可以说
Here you are. 您要的东西在这里。
Pardon? 对不起?(你能重复一遍吗?)
Pardon me? 对不起?(你能重复一遍吗?)
Sorry? 对不起?(你能重复一遍吗?)
Could you repeat that, please? 请您重复一遍好吗?
情景对话
一、在门口迎接客人
Doorman[D]: Good evening, sir and madam.Welcome to our hotel.
Excuse me, sir。 Please let me pass。 不好意思,先生,麻烦让我过一下。
4。道歉。如果是自己的错就说“I am sorry."; 如果是公司的错,就说:“We are sorry。”.
I am very sorry for the delay. 很抱歉延误了时间
I am very sorry for the inconvenience。 很抱歉造成您的不便。
礼宾部常用英语及情景对话(中英文)
重要词汇礼宾部 Concierge行李生 Bell man / Bell boy门童 Doorman行李 Luggage / Baggage行李架 Luggage rack行李存放处 Luggage Depository行李车 Baggage trolley司机 Driver导游 Tour guide电梯 Elevator洗手间 Toilet机场 Airport火车站 Railway station商场 Shopping center超市 Super market小费 Tip雨伞 Umbrella接机服务 Pick-up service / Limousine service 行李寄存 Check baggage叫早服务 Morning call贵重物品 Valuables易碎物品 Fragile objects自助早餐 Buffet breakfast往前直走 Straight on常用词汇五星级酒店Five-star hotel前厅部 Front office department总台 Reception / Front desk总机 Operator / Service center商务中心 Business center票务 Ticket service游泳池 Swimming pool西餐厅 Western restaurant中餐厅 Chinese restaurant大堂吧 Lobby lounge / 医务室 Clinic Room桑拿 Sauna / 按摩 Massage / 美容厅 Beauty salon多功能厅 / 会议室 Powerlong Multi-Function Hall / Meeting room 停车场 Parking lot总经理 General manager / 经理 Manager大堂副理 Assistant manager [AM]宾客关系主任 Guest relation officer [GRO]主管 Director / 领班 Supervisor楼层服务员 Room boy / Room waiter总台接待 Receptionist / 维修人员 Repairman换钱change money明信片postcard洗衣袋Laundry bag小心轻放Handle with Care / 请勿倒立Keep Top Side Up常用句子Are these your baggage?这些是您的行李吗?Is this everything, sir?这是全部东西吗,先生?May I take them for you? / Let me help you with your luggage.我来帮您拿好吗? / 让我来帮您拿吧。
礼宾部常用英语及情景对话(中英文)
礼宾部常用英语及情景对话(中英文)重要词汇礼宾部 Concierge行李生 Bell man / Bell boy门童 Doorman行李 Luggage / Baggage行李架 Luggage rack行李存放处 Luggage Depository行李车 Baggage trolley司机 Driver导游 Tour guide电梯 Elevator洗手间 T oilet机场 Airport火车站 Railway station商场 Shopping center超市 Super market小费 Tip雨伞 Umbrella接机服务 Pick-up service / Limousine service 行李寄存 Check baggage叫早服务 Morning call贵重物品 Valuables易碎物品 Fragile objects自助早餐 Buffet breakfast往前直走 Straight on五星级酒店Five-star hotel前厅部 Front office department总台 Reception / Front desk总机 Operator / Service center商务中心 Business center票务 Ticket service游泳池 Swimming pool西餐厅 Western restaurant中餐厅 Chinese restaurant大堂吧 Lobby lounge / 医务室 Clinic Room桑拿 Sauna / 按摩 Massage / 美容厅 Beauty salon多功能厅 / 会议室 Powerlong Multi-Function Hall / Meeting room停车场 Parking lot总经理 General manager / 经理 Manager大堂副理 Assistant manager [AM]宾客关系主任 Guest relation officer [GRO]主管 Director / 领班 Supervisor楼层服务员 Room boy / Room waiter总台接待 Receptionist / 维修人员 Repairman换钱change money明信片postcard洗衣袋Laundry bag小心轻放Handle with Care / 请勿倒立Keep Top Side UpAre these your baggage?这些是您的行李吗?Is this everything, sir?这是全部东西吗,先生?May I take them for you? / Let me help you with your luggage.我来帮您拿好吗? / 让我来帮您拿吧。
礼宾部标准用语
FREQUENTLY USED SENTENCES – Concierge1 DOORMAN GUEST RECEPTION⏹Good morning/afternoon/evening Sir/Madam, welcome to Days Hotel Suits HenganChongqing!早上/下午/晚上好,先生/女士。
欢迎光临重庆恒安戴斯大酒店。
⏹Welcome back Sir /Madam (in case it is a repeat guest)欢迎您再次光临,先生/女士(如果是回头客)⏹My colleague will show you the way (handing over to Bellman).我的同事会为您带路。
(转给行李员)⏹After you Sir/ Madam您先请,女士/先生。
⏹This way please!您这边请!⏹Please follow me, I will show you the way.请跟我来,我带您去。
⏹You are welcome! (after the guest said ―Thank You‖)不客气。
(在回答客人说“谢谢”时)2 BELLMAN ESCORTS TO RECEPTION⏹Good morning/Afternoon/Evening, Sir/ Madam, may I help you with your luggage?早上/下午/晚上好,先生/女士,需要我帮您提行李吗。
⏹How many pieces of luggage do you have?请问您有几件行李呢?⏹Are you a member of our hotel? —> If they are, please say welcome back请问您是我们酒店的会员吗?如果是,请说欢迎回来。
⏹After you Sir/ Madam您先请。
酒店常用英语口语对话
酒店常用英语口语对话在酒店行业中,英语口语是必不可少的沟通工具。
以下是一些酒店常用的英语口语对话,帮助员工与国际客人进行有效沟通。
1. 欢迎客人- "Welcome to our hotel. How may I assist you today?"- "Thank you for choosing our hotel. We're glad to have you with us."2. 询问预订- "Do you have a reservation with us?"- "Could you please tell me your name and the date of your reservation?"3. 办理入住- "Here's your room key. Your room number is 305."- "Would you like help with your luggage?"4. 介绍酒店设施- "Our hotel has a fitness center, swimming pool, and a restaurant on-site."- "Breakfast is served from 7:00 AM to 10:00 AM in the dining room."5. 询问需求- "Is there anything else I can do for you?"- "Do you need any assistance with your stay?"6. 处理问题- "I'm sorry to hear that. Let me see how I can help."- "I'll make sure to address your concerns immediately."7. 推荐餐厅- "Our hotel restaurant offers a variety of international cuisines."- "There's a popular local restaurant just a short walk from here."8. 询问离店时间- "What time would you like to check out tomorrow?"- "Please remember to check out before 12:00 PM."9. 办理离店手续- "Thank you for staying with us. Have a safe trip home." - "Is there anything else we can do for you before you leave?"10. 感谢客人- "We hope you enjoyed your stay and look forward to seeing you again."- "Thank you for choosing our hotel. Your feedback is greatly appreciated."通过这些基本的英语口语对话,酒店员工可以更好地服务国际客人,确保他们有一个愉快的住宿体验。
酒店礼宾部常用英语(最全版)15页
酒店礼宾部常用英语(最全版)15页What’s your name? May I have your name?您贵姓? 请问您贵姓大名?Do you want some tea? Could you like some tea?您要喝茶吗? 请问您想喝茶吗?Over here, please. Could you come this way please?这边请。
请您往这边走好吗?* 不要说OK, Sure, Yeah等等,而要说Certainly, Sir.* Hey, uh-huh, Hang on等等,也不适合在酒店中使用。
* 别说“I don’t know.”回答“不知道”是非常不礼貌的说法。
可以说“just a moment, please. I’ll check that for you.”(请稍候,我来帮您确认),然后请有能力处理的人前来协助。
* 对男性客人,尊称为Sir; 面对女性客人时尊称为Ms.在招呼客人时,说“Excuse me, Sir(Ms)”, 不要直接称呼Mr.或Ms. 至于称呼小孩,可以直接使用Excuse me,但是不可以直接称呼boy或girl.* 正视对方的眼睛,以显示出你的信心和诚意。
但必须注意,注视对方的眼睛,并不是无理地盯着对方看。
* 在面对语言不通的外籍人士时,一定要多加利用手势和肢体语言。
但是使用手势时要特别小心,因为对于不同国家、民族而言,手势的意义也大不相同。
二.基本待客英语(一)在正式的英语表现里,疑问基本句型可分为下列四种:1. May I ~2. Could you ~3. Would you ~4. Shall I ~?只要理解这四种基本的句型,就可以处理大部分业务上的状况。
1. 自己要做什么事时,就使用May I ~ May I have your name, please?请问尊姓大名May I have your check-out time, please?请问您什么时候结帐离开?May I see your passport, please?请让我看一下您的护照好吗?May I know your nationality, please?请问您的国籍是什么?2. 麻烦客人时,可使用Could you ~Could you fill out the form, please?请您填写这张表格好吗?Could you write that down, please?请您写下来好吗?Could you draft the fax, please?请您写下传真的草稿好吗?Could you hold the line, please?请不要挂电话好吗?3. 询问客人的喜好或是做什么时,可使用Would you ~Would you like tea or coffee?请问您要喝茶还是咖啡?Would you like to take a taxi?请问您要搭计程车吗?Would you mind sitting here?请问您介意坐在这里吗** 只要在疑问词后加“Would you ~”,就可以提出大部分的询问。
酒店接待外宾各岗位服务英语
打招呼问候语1.Good evening,sir. 晚上好,先生。
2.Good night,madam. 晚安,夫人。
3.How are you?你好吗?4.Fine,thank you,and you?很好,谢谢,您呢?5.Fine,thanks. 很好,谢谢。
6.How do you do?您好?7.How do you do!您好!8.Welcome to our hotel. 欢迎光临我们饭店。
9.May you enjoy your stay in our hotel. 祝您住店期间愉快。
10.Hope you had a good trip. 希望您旅途愉快。
11.Hope you have a good journey. 祝您旅途愉快。
12.It’s nice to meet you,sir. 见到您很高兴,先生。
13.Pleasant to meet you,sir. My name is……见到您很高兴,先生。
我叫×××14.Welcome you back,sir. 欢迎您回来,先生。
15.Nice to see you again,madam. 很高兴又见到您,夫人。
16.Goodbye,thank you for coming. Please come again. 再见,感谢您光临,希望您再次光临。
17.Have a nice day. 祝您今天愉快。
18.Have a good evening. 祝您度过一个愉快的夜晚。
19.Have a good weekend. 祝您周末愉快。
20.Good night and have a good rest. 晚安,祝您休息好。
21.Good night and pleasant dreams. 晚安,祝您做个好梦。
22.Good night and rest well. Hope you will come back tomorrow. 晚安,祝您休息好,明天再来。
最新整理酒店礼宾部英语.docx
最新整理酒店礼宾部英语礼宾部基本句型May I take your luggage for you?我来帮您拿行李,好吗?Just a moment ,please . I’ll bring a luggage cart.请稍等一下,我去推一辆行李车来。
Don’t worry , sir . Your luggage will be sent up at once .先生,别担心,您的行李很快就会送上去的。
When you check out , please call number 32 and we’ll help you with your luggage immediately.如果您要离店,请打xxx 32,我们会马上帮您运送行李的。
How many pieces of luggage do you have?请问您有几件行李?Two suitcases and one bag . Is that right?两只箱子和一个包,对吗?I’ll s how you to the Front Desk.. This way please.让我带您去总台,请走这边。
Is there anything valuable or breakable in your bag?您包里有贵重或易碎物品吗?May I have your room key , please.请把您房间的钥匙给我好吗?Most taxi drivers do not speak English . It is helpful if you have your destination written in Chinese.大多数出租车司机都不会英语,把您要去的目的地用中文写下来,会给您不少帮助。
When you return to the hotel, please show this hotel card to the taxi driver.当您要返回酒店时,请向出租车司机出示一下酒店名片。
礼宾部情景对话
订车服务B: Bellboy G: GuestB: Good evening , Concierge, *** is Speaking, How may I help you?B: 晚上好,礼宾部,我是***,有什么可以帮助您?G: Yes, I would like to book a car to take me to the airport tomorrow morning.G: 我想明天早上预订一辆车去机场。
B: Certainly sir. For what time, please?B:好的,先生,请问大概什么时间需要?G: My flight is at 10:00am so let’s say 8:30am.G: 我的航班是早上10:00,所以我想早上8:30从酒店出发B: No problem, sir. We have Audi A6 RMB 800, Buick RMB 600,which one would you like?B: 没有问题,先生,我们有奥迪A6车型,费用是800元,别克商务车型,费用是600元,请问您需要什么车型?G: Well there’s only my wife and I, so how about the Buick?G: 只有我和我的夫人,我想别克商务车应该可以。
B: Please let me check our reservation book, sir…… No problem sir, the Buick isavailable for tomorrow morning 8:30.B: 好的,稍等,让我检查下是否有别克车给您预定……没有问题,先生,明天早上8:30有别克商务车供您使用。
G: Great!G:太棒啦!B: May I know your room number and name, sir?B:不好意思,先生,方便告知我您的房号和姓名吗?G: 101, Bent Kevin.G:101,贝特.凯文B: Thank you, Mr. Kevin. How would you like to pay?B:非常感谢,凯文先生,您是要怎么付费呢?G: Put into my hotel account.G:挂我的房账把。
酒店礼宾部常用英语(最全版)
酒店礼宾部常用英语汇编重要词汇:礼宾部 Concierge行李生 Bell man门童 Doorman行李 Luggage行李架 Luggage rack行李存放处Luggage Depository行李车 Baggage trolley 司机 Driver电梯 Elevator洗手间 Toilet 机场 Airport火车站 Railway station 商场 Shopping center超市 Super market小费 Tip雨伞 Umbrella接机服务 Pick-up service 行李寄存 Check baggage 叫早服务 Morning call自助早餐 Buffet breakfast 往前直走 Straight on常用词汇:五星级酒店Five-star hotel前厅部Front office department 总台 Front desk总机 Operator商务中心 Business center 游泳池 Swimming pool西餐厅 Western restaurant 中餐厅 Chinese restaurant 大堂吧 Lobby lounge桑拿 Sauna会议室 Meeting room停车场 Parking lot总经理 General manager经理 Manager大堂副理Assistant manager [AM]宾客关系主任Guest relation officer [GRO] 主管 Director领班 Supervisor楼层服务员Room waiter总台接待 Receptionist 维修人员 Repairman货币兑换change money明信片postcard洗衣袋Laundry bag小心轻放Handle with Care 请勿倒立Keep Top Side Up常用句子1.Are these your baggage? 这些是您的行李吗?2.Is this everything, sir? 这是全部东西吗,先生?3.May I take them for you? 我来帮您拿好吗?4.Let me help you with your luggage.让我来帮您吧。
酒店礼宾部常用英语对话值得收藏图文稿
酒店礼宾部常用英语对话值得收藏集团文件版本号:(M928-T898-M248-WU2669-I2896-DQ586-M1988)酒店礼宾部常用英语对话,值得收藏!泛瑞翻译一、门童英语Goodmorning, sir. Welcome to our hotel.早上好,先生,欢迎光临。
Goodafternoon, madam. Are you going to check in下午好,女士,您打算登记入住吗?Pleasecheck in at the reception desk in the lobby.请到大堂接待处登记。
Wouldyou like a taxi您想叫出租车吗?Whereare you going, sir先生,您打算去哪里?Ittakes about ten minutes by taxi.坐出租车大约要10分钟。
Just amoment, please. I’m sure a taxi will be available in a few minutes.请稍等,过几分钟就会有出租车的。
There’sparking space in the garage.停车场有空位。
Parkingis free for guests of the hotel.宾客免费停车。
If youdon’t know how to come back, give us a call.如果您不知道怎么回来,可以给我们打电话。
Have apleasant trip, sir.先生,祝您旅途愉快。
二、行李员英语May Itake your luggage for you我来帮您拿行李,好吗?Just amoment, please. I’ll bring a luggage cart.请稍等一下,我去推一辆行李车来。
Don’tworry, sir. Your luggage will be sent up at once.先生,别担心,您的行李很快就会送上去。
酒店常用英语对话
酒店常用英语对话1、 Good morning/afternoon/evening, sir/madam. 早上/下午/晚上好,先生/女士。
2、 Good night. 晚安。
3、 Have a good time! 祝您过得愉快!4、 Wish you a most pleasant stay in our hotel. 愿您在我们酒店过得愉快!5、 I’m sorry. 对不起,很抱歉。
6、 Excuse me. 打扰一下,对不起。
7、 Sorry to have kept you waiting. 对不起,让您久等了。
8、 Just a moment, please. 请稍等一下。
9、 I apologize for this. 我为此道歉。
10、Can I help you. 我能帮您吗?11、It’s very kind of you. 您真客气。
12、Thank you. 谢谢您。
13、You are welcome. 不用谢。
14、I am at your service. 乐意为您效劳。
15、Turn left/right. 往左/右转。
16、 This way, please. 请这边走。
17、 It’s on the second floor. 在二楼。
18、 Happy birthday! 生日快乐!Happy New Year! 新年快乐!Merry Christmas! 圣诞快乐!19、 May I come in? 我可以进来吗?20、 May I know your room number and name? 我能知道您的房间号码和姓名吗?总台基本句型一、预订服务Good morning. This is Room reservation. May I help you?早上好,客房预订处,我能为您做什么?What kind of room would you like to reserve ?您想订哪种类型的房间?A single room or a double room ?要单人间还是双人房间?For which dates do you want to book the rooms ?您想订哪几天的房间呢?What time will you be arriving?您将在何时到达?May I know your name ?您能告诉我您的名字吗?How long will you be staying?您将要住多久?I’d like to confirm your reservation.我要确认一下您的预订。
酒店常用英语口语对话
酒店常用英语口语对话以下是一些酒店常用的英语口语对话:1.Good morning/afternoon/evening. (早上/下午/晚上好。
)2.How are you? (你好吗?)3.Fine, thank you. (很好,谢谢。
)4.Please have a seat. (请坐。
)5.Can I help you? (我能帮你吗?)6.Yes, please. (是的,请。
)7.Here is your room key. (这是你的房间钥匙。
)8.Here is your room. (这是你的房间。
)9.Enjoy your stay. (祝您住宿愉快。
)10.Can I have a wake-up call? (我能要个叫醒服务吗?)11.What time would you like the wake-up call? (您想要什么时间的叫醒服务?)12.Please wait a moment. (请稍等片刻。
)13.May I have your name, please? (请问您的姓名是?)14.May I have your room number, please? (请问您的房间号码是?)15.Please sign your name on the bottom line if you wantto cash the check. (如果您想兑现支票,请在底线上签名。
)16.Your room is ready, sir. (您的房间已经准备好了,先生。
)17.Here is your key. (这是您的钥匙。
)18.Your room is on the second floor. (您的房间在二层。
)19.Goodbye and thank you for coming to our hotel. (再见,感谢您光临我们的酒店。
)。
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酒店礼宾部常用英语对话,值得收藏
一、门童英语
Goodmorning, sir. Welcome to our hotel.早上好,先生,欢迎光临。
Goodafternoon, madam. Are you going to check in?下午好,女士,您打算登记入住吗?Pleasecheck in at the reception desk in the lobby.请到大堂接待处登记。
Wouldyou like a taxi?您想叫出租车吗?Whereare you going, sir?先生,您打算去哪里?Ittakes about ten minutes by taxi.坐出租车大约要10分钟。
Just amoment, please. I’m sure a taxi will be available in a few minutes.请稍等,过几分钟就会有出租车的。
There’sparking space in the garage.停车场有空位。
Parkingis free for guests of the hotel.宾客免费停车。
If youdon’t know how to come back, give us a call.如果您不知道怎么回来,可以给我们打电话。
Have apleasant trip, sir.先生,祝您旅途愉快。
二、行李员英语
May Itake your luggage for you?我来帮您拿行李,好吗?Just amoment, please. I’ll bring a luggage cart.请稍等一下,我去推一辆行李车来。
Don’tworry, sir. Your luggage will be sent up at once.先生,别担心,您的行李很快就会送上去。
Whenyou check out, please call number 32 and we’ll help you with your
luggageimmediately.如果您要离店,请拨打32,我们会马上帮您运送行李。
Howmany pieces of luggage do you have?请问您有几件行李?Isthere anything valuable or breakable in your bag?您包里有贵重物品或易碎物品吗?May Ihave your room key, please?请把您房间的钥匙给我,好吗?Isthis the correct number of bags?您的行李数目对吗?Twosuitcases and one bag. Is that right?两只箱子和一个包,对吗?I’llshow you to the Front Desk. This way please.让我带您去总台,请走这边。
三、情景对话(一)-欢迎客人
D: Doorman门童S: Mr. Smith 史密斯先生D: Goodafternoon, sir. Welcome to Sheraton Hotel.下午好,先生!欢迎光临喜来登酒店。
S:Thanks, good afternoon. I want to stay in.下午好,谢谢。
我想办理入住。
D:Please come in and contact the reception desk.请到前台办理手续。
S:Where is it?在哪里?D:It’s straight ahead. The porter will help you to handle the baggage.前方直走,行李员会帮您运送行李。
S: OK.好的。
D:Please step this way. It’s slippery, please mind your step.请小心脚下,地面有些滑,注意前方台阶。
S:Thank you.谢谢。
四、情景对话(二)–欢送客人
D: Doorman门童L: Miss Li 李小姐D:Madam, can I help you?女士,有什么可以为您效劳的吗?L:Could you call a taxi for me? I have just checked out.你能帮我叫辆出租车吗?
我刚已经办理了离店手续。
D:Yes, madam, where to go?好的,女士,您准备去哪里?L: Theairport.机场。
D:Just a moment, please.请稍等。
D: Thetaxi is waiting for you at the entrance.出租车已经在门口等您了。
L:Thank you. Would you help me with my baggage?谢谢你,能帮我拿下行李吗?D:Certainly, madam.当然了,女士。
D:There are two pieces in trolly. Is that correct, madam?女士,就这车上的两件行李,是吗?L:You're right.对的。
D:Please.请。
L:Thank you very much. Goodbye.非常感谢你,再见。
D:Goodbye, have a nice trip.再见,祝您旅途愉快。
五、情景对话(三)-运送行李
P:Porter 门童G: Mr. Green 格林先生P:Good afternoon, sir. Welcome to Grand Hyatt hotel.下午好,先生!欢迎光临君悦酒店。
G:Thank you.谢谢。
P: Howmany pieces of luggage do you have?请问您有几件行李?G:Just these three.
就这里的三件。
P: Twosuitcases and one bag. Is that right?2个行李箱和一个袋子,对吗?G:Yes, that’s all.是的,就那么多。
P:I’ll show you to the front desk. This way please, I will put your bags by thepost over there.我带您到前台,这边请,行李我会帮您运送到前台的。
G: Isee, thanks.好的,谢谢。
P:Another porter will show you to your room when you have finished checking in.您办完手续后会有行李员帮您将行李运送到房
间。
G: Ok,fine.好的,谢谢。
P:Please enjoy your stay.祝您入住愉快。