体验商务英语(第二版)课件第2册课件Unit 5 Stress
体验商务英语2-Unit2
2. The name, number and expiry date on yourpcareydmitecnatrd
3. The way you choose to buy the goods you want
4. When you can pay some time after you buy, but at no extra cost
What’s B2B?
Business to business or B2B refers to electronic commerce between businesses rather than between a business and a consumer(B2C).
B2B businesses often deal with hundreds or even thousands of other businesses, either as customers or suppliers. Carrying out these transactions electronically provides vast competitive advantages over traditional methods.
1.What was good about e-toys? It offers a good service.
2. What problems did e-toys have? The real reason for the failure of e-toys
was that it ran out of money and therefore went into liquidation.
Text: Virtual Pocket Money
体验商务英语2-Unit2省公开课金奖全国赛课一等奖微课获奖PPT课件
Brainstorming
4/41
Warming -up Questions:
Do you do shopping online? What kind of goods do you usually buy online? Have you ever met any problems when you
A Credit card /cooling off Money back / method of
B Guarantee /stock
Interest-free /out of after sales
period /credit
1. The time when you can change your mind adnedtcaailnsc/eslearnviocreder
A stock B storage C warehouse
6 Products and services offered at a large
discount are generally a(n) ___.
Key: A/CA/B sale B bargain C offer
12/41
Combine words from boxes A and B. Make phrases that match definitions 1 to 7.
5. When the goods you require are not available
6. A promise to give your money back if you are not happy
7. The help you get from a company when you start to use their product
体验商务英语(第二版)课件第2册案例Dear Sirs or Madams
Dear Sirs or Madams:I am writing to invite you to attend this year’s conference, which will be held in Prague, Czech Republic, 21 – 24 November, 2008. The chief executive and the senior managers from the head office and the overseas sales managers will attend the conference. The purpose of the conference is, first of all, to enable the managers to know each other better. In addition, we would like to take this opportunity to thank you for your hard work. Most important of all, however, we will at the conference discuss how we can improve our products and services in the future.The venue we have chosen for this year’s conference is Hotel Moda. It is a 4-star hotel located about half an hour by underground to the city center. The hotel facilities are excellent with spacious bedrooms, a large swimming pool, sauna and Jacuzzi. Moreover, during the conference, we will arrange various activities for the participants, such as guided city tours, cultural tours, sightseeing and opera. I hope you will all be able to enjoy yourselves during the conference.The conference will commence on Saturday morning, 22 November. All the participants are required to arrive by Friday evening, 21 November, and leave by noon of Monday, 24 November. I sincerely wish that you can all attend this year’s conference and I look forward to meeting you in Prague.Sincerely yours,(226 words)。
体验商务英语第2课U2课件
Reading Describing your routine
D Decide whether these statements are true or false.
Many people think Ghosn is Japanese. False Ghosn speaks three foreign languages. False He lives in Europe. True He often travels between Europe and Asia. True He meets international customers at weekends. False 6 He has four children. True 1 2 3 4 5
security opportunities boss facilities promotion
helpful
company mobile
holidays
phone facilities
parking
car
sports
hours
Starting up
C Match some word partnerships from Exercise B to their meanings 1 to 6. 1 a lot of money high salary long holiday helpful colleagues travel opportunities
work (work) (work) for a shipping company
6 you can change the times when you start and finish work flexible hours
体验商务英语综合教程1第二版unit.ppt
Finance/Accounts
They have forgot to send a price list with this catalogue.
The photocopier has broken down again.
We’ve ordered 100 disks. There are only 50 here.
work problems money problems
communication problems
math problems
family/relationship problems
health problems
everyday problems political problems
environmental problems
Speaking
Have you had communication problems at work? What happened?
What was the last problem you had? How did you solve
It?
Business English
What is the most serious problem you have had to solve
in your life?
Describe a minor problem and how
you solved it.
How do you solve your communication problems?
Listen to five telephone calls. Identify the product and the problem.
Unit 5 book2 体验商务英语综合教程(课堂PPT)
1
Learning Points
1
Vocabulary:Eating out
2
Reading:Tipping
3 Listening:Ordering a meal
4
Language focus
5
Skills:Entertaining
6 Case Study:Which restaurant?
a) Never touch the customer
b) Visit the table often to make sure the customer is happy. ∨
c) Smile at the customer
∨
d) Be pleasant and helpful
∨
e) Introduce the customer to the manager.
I 2d02o0/n5/3’t0 think there is any good restaurants nearby.
19
Language focus 1:Exercise
A Tick the correct sentence & correct the mistakes in
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Pate
Pâté is a form of spreadable paste, usually made from meat (although vegetarian variants exist), and often served with toast as a starter. It is a French word which designates a mixture of minced meat and fat2020/5/30 Nhomakorabea2
体验商务英语2SellingOnlinePPT课件
Five business benefits of E-Commerce
Unit 2
Selling Online
Learning Objectives
Talking about selling online Vocabulary related to selling online Negotiating techniques Problem-solving abilities Business writing techniques by writing an
shopping online? What problems are they? What are the advantages and disadvantages of
doing shopping online?
IBM advertisement
Bad ideas don’t get better online
What’s B2B?
Business to business or B2B refers to electronic commerce between businesses rather than between a business and a consumer(B2C).
B2B businesses often deal with hundreds or even thousands of other businesses, either as customers or suppliers. Carrying out these transactions electronically provides vast competitive advantages over traditional methods.
体验商务英语综合教程第二版_unit
Business English
Work and Leisure
MARKET LEADER
a new language course for tomorrow’s leaders
What is your attitude about work?
Do you live to work or work to live?
overview
Vocabulary: Days, months, dates Leisure activities
Business English
Reading: Describe your routine
Case Study Independent Film Company
Skills Talking about work and leisure
Key Language
1
Months of the year
Business English
Write the months of the year under the correct seasons.
June April January August December February May October March September November July
1 high long helpful
colleagues salary
holidays
2 Friendly travel job
security opportunities
boss
3 company mobile parking
phone facilities
carrch April
May
体验商务英语2-Unit2
What are the advantages and disadvantages of doing shopping online?
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IBM advertisement
Bad ideas don’t get better online The main idea: a bad business idea will not work
By implementing E-Commerce, you save money, are online 24hr a day, 7days a week, no traffic jams, shopping crowds, carrying overloaded heavy shopping bags etc, just more business, the easy way.
an e-mail
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WarmingB-rauipnstorming
Look at the pictures of the homepages in the following page. • Are you familiar with them? • What are the characteristics of them?
体验商务英语(market leader) 第二册Unit 2 Selling online演示教学
Know what it will cost. Check out websites that offer price comparisons and then, compare “apples to apples.” Factor shipping and handling — along with your needs and budget — into the total cost of the order. Do not send cash under any circumstances.
Website:
should be easy and quick to use and provide lots of information about products
Prices:
should be low and good because customers want value for money
Keep a paper trail. Print and save records of your online transactions, including the product description and price, the online receipt, and copies of every email you send or receive from the seller. Read your credit card statements as you receive them and be on the lookout for unauthorized charges.
Know exactly what you’re buying. Read the seller’s description of the product closely, especially the fine print. Words like “refurbished,” “vintage,” or “close-out” may indicate that the product is in less-than-mint condition, while name-brand items with “too good to be true” prices could be counterfeits.
商务英语综合教程第二册unit 5 International Business[精]
I - Introduction
• International Business is all business transactions that involve two or more countries.
• International Business comprises a large and growing portion of the world’s total business.
Unit 5 International Business
Content
Warm-up Activities Background Information Text Analysis Extended Activip activities
Look at the following pictures. Talk about them with your partners.
Instincts
Separate legal entity not mortal
shareholders enjoy limited liability ease of transferring ownership interests Separation of ownership from management
2) Portfolio Investment: stock in a company or loans to a company or country in the form of bonds, bills, or notes that the investor purchases.
E - Other Operational Definitions
- Strategic Alliances
Unit 5 book2 体验商务英语综合教程2
a) Hotel rooms b) taxi c) Health center d) Restaurant e) Salon f) Hotel reception
Reading
C In which countries do people tip most often? Work in
pairs. Complete the table with the countries in the box . Then turn to page 141 and check your answers.
Description of the conteቤተ መጻሕፍቲ ባይዱts
Vocabulary
A Choose the odd one out in each group of food words
salmon tuna cod onion
beef apple lamb chicken
carrots peas trout broccoli
Paella – Valencia, Spain
Paella is a rice dish, originally from Valencia, Spain, where it is traditionally eaten on Sundays. The name paella is the word for "frying pan" in Valencian (from LatDinescpripatiotneolfltahe)c.onPteantsella is usually garnished with vegetables and meat or seafood. The three main ingredients are rice, saffron, and olive oil.
Unit 5 book2 体验商务英语综合教程(课堂PPT)
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Menu
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Menu
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Reading: Tipping
A Match these people to the place where they work . Then make sentences.
1.hairdresser 2.Waiter/waitress 3.Porter 4.Dentist 5.Maid 6.Cab driver
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Warming-up discussion
Is it necessary to entertain your business associates? Give at least 3 reasons to illustrate your point of view.
Mixing business with pleasure
any
Used in most questions
Have you got any accommodation for tonight?
Are there any good restaurants nearby?
Used in negative statements
We haven’t got any accommodation tonight.
Chinese Japanese Thai Indian Turkish Greek Italian French German Russian Swedish British
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Match the dishes to the adjectives & then
大学体验英语第二册unit5
3. Man is not made for defeat. A man can be destroyed but not defeated.
Watch the video
Can you tell us why he established this foundation?
Language Points
1.take advantage of: make use of ➢ You’d better take advantage of the fine
team spirit /cooperation with your fellow workers
good education
…
Passage A My Advice to Students: Education Counts
Culture Notes
Culture Notes
Who is Bill Gates? What do you know about him?
➢ The idea seems fine but we need to try it out in practice.
➢ The new engine must be thoroughly tried out before being out on the market.
Cf. try on (a hat, garment, shoes, etc)
﹡chairman of Microsoft Corporation ﹡founded Microsoft with his childhood
体验商务英语(第二版)课件第2册课件Unit 5 Stress
consultant, but she soon found the job too stressful. F
2. One day, she realised she was not giving enough care to her
husband because of her job.
T
3. It took her more than five years to achieve a good work-life
Alan Bradshaw
correct answer according to Alan. Do you agree?
1 Men/Women report less stress. 2 Men/Women are better at asking for and getting support. 3 Men/Women don’t like to appear vulnerable. 4 Men/Women are in fact often more vulnerable. 5 Men/Women cope with pressure better.
A career change
C Complete these phrases with verbs from the box.
do do keep make make spend 1. to ____________ a presentation
2. to ____________ a week somewhere
Vocabulary
Stress in the workplace
A Match the words to their definitions
1 lifestyle 2 workaholic 3 workload 4 deadline 5 flexitime
体验商务英语综合教程第二版_unit
June May
April January October March Spring March April May
August December February September November July Summer Autumn September October November Winter December January February
Task
Answer these questions.
1Why do some people call Ghosn ‘7/11’?
2Why is Ghosn’s schedule busy?
Business English
Task
Mark each statement true or false.
true
true
5. He meets international customers at weekends. false
6. He has four children. true
Business English
Task
Match the words in each box to make word partnerships.
Business English
Unit 2
Work and Leisure
MARKET LEADER
a new language course for tomorrow’s leaders
What is your attitude about work?
Do you live to work or work to live?
体验商务英语(第二版)课件第2册案例Dear Ms
Dear Ms. WangI am writing to thank you for your kind and efficient assistance to make our conference so successful. All our participants said that your staff were friendly and helpful. The conference rooms were well-equipped and everything worked perfectly throughout the conference.In addition, I would like to send my special thanks to the staff in your restaurants: the food was excellent and was served quickly, which was extremely important at lunchtime as we only had a 45-minute break.Thank you again for all your help. We will certainly use the Plaza for a similar conference that we are organizing in two years’ time.Yours sincerely(103 words)Dear Mr. RobinsonI am writing to complain about the facilities and the service during our recent conference at your hotel. We organized a successful conference at the Plaza two years ago, but this time we were very disappointed.The most serious problem was the interpreters from the agency recommended by your hotel. They did not speak the languages fluently and this led to misunderstandings between the participants and caused a lot of bad feelings.Considering the inconvenience we experienced at your hotel, I suggest a 20 percent reduction in the bill for the conference.I am looking forward to receiving your prompt reply.Yours sincerely(101 words)。
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Listening
Listen to the second part of the interview and
Listening
Dealing with stress
A What do you think are the main causes of stress at
work?
B
Listen to the first part of the interview on Alan, a stress management consultancy, and fill in the notes.
3. to ____________ research
4. to ____________ one’s afternoons free
5. to ____________ yoga
6. to ____________ steady progress
D In pairs, discuss these questions.
consultant, but she soon found the job too stressful. F
2. One day, she realised she was not giving enough care to her
husband because of her job.
T
3. It took her more than five years to achieve a good work-life
A career change
C Complete these phrases with verbs from the box.
do do keep make make spend 1. to ____________ a presentation
2. to ____________ a week somewhere
The trouble with the rat race is that even if you win, you are still a rat.
Useful quotes about stress
Maturity is achieved when a person accepts life as full of stress. Stress is the spice of life. No one dies from working too hard. But when people don't get any recognition in their work, the stress of that lack of control can kill them. It’s not stress that kills us, it is our reaction to it. One of the symptoms of an approaching nervous breakdown is the belief that one's work is terribly important. Stress is an ignorant state. It believes that everything is an emergency. Stress is the trash of modern life - we all generate it but if you don't dispose of it properly, it will pile up and overtake your life.
Vocabulary
Stress in the workplace
A Match the words to their definitions
1 lifestyle 2 workaholic 3 workload 4 deadline 5 flexitime
a) a time or date by which you have to do something
Starting up B What do you do to relax?
Starting up
C Rank these situations from 1 (most stressful) to 8
(least stressful). Then discuss your choices. • making a presentation to senior executives • leading a formal meeting • telephoning in English • writing a report with a tight deadline • negotiating a very valuable contract • meeting important visitors from abroad for
b) A system where employees choose the time they start and finish work each day
c) The way people choose to organize their lives
d) Someone who cannot stop working and has no time for anything else
time. 8 are more likely to become angry when
stressed.
Reading A Before you read the article, discuss these questions.
A career 1 Do you prefer a slow or a fast pace of life? Why? change 2 What can people do to have a good work-life balance?
2. They train managers by raising their awareness of stress
and giving them skills to prevent and reduce stress at work.
D Listen to the third part of the interview. Underline the
going to the hairdresser
finding a place to park
Starting up
having an interview
making a speech travelling by air
Which of these situations is the most stressful for you? Can you add any others to the list?
C answer this question.
Dealing with stress
What are the two main ways in which In Equilibrium helps
companies deal with stress?
1. By investigating causes of stress.
1. What three questions would you most like to ask Philomena Tan if you could interview her?
2. What are the advantages and disadvantages of stressful jobs?
balance.
T
4. She did not write her first book exclusively for business
people.
T
5. These days, she works up to 70 hours a week, but she is
happy.
F
Reading
the first time • asking your boss for a pay rise • dealing with a customer who has a major
complaint • being afraid of losing your job
Can you think of any other stressful situations?
Listening Dealing
with stress
Alan Bradshaw
E In your opinion, which of the following apply more
to men or women. Why?
Men/Women: 1 are better time managers. 2 are less worried about deadlines. 3 have more pressure outside work. 4 are less ambitious. 5 worry more about making mistakes. 6 pay more attention to detail. 7 are better at doing many things at the same
Alan Bradshaw
correct answer according to Alan. Do you agree?
1 Men/Women report less stress. 2 Men/tting support. 3 Men/Women don’t like to appear vulnerable. 4 Men/Women are in fact often more vulnerable. 5 Men/Women cope with pressure better.