酒店常用英语词汇
酒店英语术语大全
酒店英语术语大全酒店英语术语对于在酒店工作的员工以及与酒店服务相关的人员来说是非常重要的。
以下是一些常见的酒店英语术语及其解释：1.Reception (前台):2.1.Check-in: 入住2.Check-out: 退房3.Front desk: 前台4.Receptionist: 前台接待员5.Guest registration: 客人登记6.Room key: 房间钥匙7.Room number: 房间号码3.Rooms and Suites (客房和套房):4.1.Single room: 单人间2.Double room: 双人间3.Triple room: 三人间4.Quadruple room: 四人间5.Suite: 套房6.King size bed: 特大床7.Queen size bed: 大床8.Twin beds: 双人床9.Room service: 客房服务5.Dining (餐饮):6.1.Breakfast: 早餐2.Lunch: 午餐3.Dinner: 晚餐4.Buffet: 自助餐5.À la carte: 点餐6.Restaurant: 餐厅7.Waiter/Waitress: 服务员8.Menu: 菜单9.Wine list: 酒单10.Bill: 账单7.Housekeeping (客房清洁服务):8.1.Maid service: 客房清洁服务2.Room cleaning: 房间清洁3.Change towels: 更换毛巾4.Change sheets: 更换床单undry service: 洗衣服务6.Ironing service: 熨烫服务9.Concierge (礼宾服务):10.1.Concierge: 礼宾员2.Luggage storage: 行李寄存3.Porter: 行李员4.Taxi service: 出租车服务5.Limousine service: 豪华轿车服务6.Tourist information: 旅游信息11.Other Terms (其他术语):12.1.Safe deposit box: 保险箱2.Wake-up call: 叫醒服务3.Room rate: 房间价格4.Discount: 折扣5.Valet parking: 代客泊车服务6.Gym/Fitness center: 健身房/健身中心7.Spa: 水疗中心8.Business center: 商务中心这些只是一些常见的酒店英语术语，实际上酒店行业还有许多其他的专业术语和表达方式。
酒店常用英语词汇
Hotel English Words:make a reservation:预定register：登记、注册Room Reservation: 客房预订处Book : 预订 book a room/ book a ticket Confirm : 确认Counter : 柜台Double room: 双人房Single room: 单人间Triple room:三人间Standard room : 标准间Family suite: 家庭套房Deluxe suite : 豪华套房Presidential suite : 总统套房Double room with tiwn beds:有两张单人床的双人间Double bed:双人床Room change : 房价Special rate : 优惠价Service change: 服务费Discount : 折扣 a 10 percent discount/offsuites: 套房How would you like to pay credit card or cash (您想怎么付款)---Credit card: 信用卡---Cash : 现金Name tag : 标签，行李牌Luggage/baggage: 行李Suitcase : 箱子Handbag : 手提包Valuables: 贵重物品Breakable : 易碎的Full name/complete name: 全名Fill in : 填写Nationality : 国籍Departure date : 离开日期Signature : 签名Passport :护照Receipt : 收据Fine : 罚金Sundry fee : 杂费Bill : 账单Invoice : 发票Mis-check : 算账出错Overpay : 多付Currency : 货币Airmail :航空邮寄Ordinary mail/bill:普通邮寄Registered mail : 挂号信Charge to the room : 挂账Free of charge :免费的Exchange rate : 兑换率Hotel policy : 酒店的规定Express : 快件Deposit : 压金Off-season : 淡季Peak-season : 旺季Arrival list : 来客单Telephone directory : 电话号码本A long distance :长途电话A local call : 市内电话Extension : 电话分机Elevator/lift : 电梯left--leaveSupermarket : 超市Suite n. 套房Discount n. 折扣Reception desk n. 前台front deskExpense n. 花费、经费、费用Charge v. 收费/nList n. 表、目录、名单 wine list 酒单, price list 价格单Rate n. ，汇率，等级Flight number n.飞行、航班号Conference n. 会议Check n. 支票Doorman n. 门卫人员Tag n. 标签Registration n. 登记、注册register .vReception ist n. 接待员artist, scienceBellman n. 应接员Recommend v. 推荐、介绍、建议Trunk n.行李箱（卡车）Baggage n.行李Cash n.现金、现款Credit n.信用贷款Lobby n.（剧院、旅馆等的）门廊、门厅Suitcase n.衣箱Cart n.小推车Entrance n.入口处出口 exit Attendant n.侍者、服务员，maid 女服务员Timetable n.时刻表Elevator n.电梯Duty n.责任Service n.服务Spacious a.广阔的、宽敞的space. placeSouvenir n.纪念品Restaurant n.饭店、餐馆Indoor a.室内的Salon n.沙龙、美容室Bill n.帐单Mini-bar n.（宾馆客房的）小冰箱Can n.听头、罐头 a can of beerReceipt n.收到、收据、收条Apologize v.道歉、谢罪Request n.& v.请求、要求Housekeeping department 房务部Laundry n. do the laundry 洗衣服Coordinate v.协调Comfortable adj.舒适的Business repeat rate 回头客率Maid n 女服务员Chamber maid 客房女服务员Houseman n.杂务工 doorman bellmanTrolley n.手推车 cartTowel n.毛巾Shower n.淋浴 take a shower洗澡When do you take a shower---Twice a day/Once a week /Coin n. 硬币Emergency n.紧急情况、突发事件Bar n.酒吧Cafeteria n.自助餐厅Coffee shop咖啡室Bartender n.酒保ID card n. 身份证Purchase n. 买、购买buyEarn v. 赚得、挣得 earn money Medical a. 医学的、医疗的 medical serviceExtinguisher n. 灭火器Alarm n. 警报、闹钟Exit n. 安全门Basement n. 地下室Shampoo n. 洗发水Soap n. 香皂Slipper n. 拖鞋Toothbrush n. 牙刷Toothpaste n. 牙膏Toothpick n. 牙签。
酒店常用英语词汇及语句
酒店常用英语词汇■服务台常用词汇management 经营、管理market price 市价cashier's desk 兑换处coin 硬币accounting desk 帐务处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房…per thousand 千分之…spare (形)多余的postpone (动)延期cancel (动)取消traveler’s cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card ##rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房…per cent 百分之…can't put somebody through 接不通ordinary telegram 普通receiver 听筒city phone 城市telephone numberreplace the phone 挂上Line, please. 请接外线。
The line is busy(engaged) 占线。
send a telegram(cable) 发电报long distance 长途telephone directory 簿call somebody up 打给某人can't hear somebody 听不见can't get through 打不通inland telegram 国内电报ordinary mail 平信switchboard 交换台central exchange 总局The connection is bad. 听不清。
某大酒店常用英语术语
某大酒店常用英语术语1. 前台接待•Reservation: 预订客房的行为或已经预订了客房的记录。
•Check-in: 入住酒店的行为。
•Check-out: 退房离开酒店的行为。
•Room Types: 不同类型的客房，如标准间（Standard Room）、套房（Suite）、单人间（Single Room）等。
•Room Rate: 客房的价格。
•Occupancy: 入住率，指客房的出租率。
•No Show: 未到店的预订客人。
2. 客房服务•Housekeeping: 酒店客房服务部门，负责打扫客房、更换床单等。
•Turn-down service: 晚间服务，包括打扫房间、整理床铺等。
•Do Not Disturb: 请勿打扰，客人要求不受打扰。
•Wake-up call: 酒店提供的叫醒服务。
•Room Service: 提供客房送餐服务。
•Mini-bar: 客房内的迷你酒吧，供客人购买小吃和饮料。
3. 餐饮服务•Buffet: 自助餐。
• A la carte: 餐厅提供的按菜品单点的服务。
客人可以根据自己的需求点单。
•Set menu: 固定套餐，提供给客人进行选择的套餐。
•Reservation: 预定餐桌的行为或已经预定了餐桌的记录。
•Cocktl: 鸡尾酒，通常为酒精饮料混合搅拌而成。
4. 会议及活动•Conference Room: 会议室。
•Banquet Hall: 宴会厅，用于举办大型宴会或活动的场所。
•Event Planner: 活动策划师，专门负责帮助客人策划举办各类会议、宴会等活动。
•Audio-visual equipment: 视听设备，如投影仪、音响等。
•Breakout session: 分组讨论会，在大型会议中的小组活动。
5. 其他服务•Concierge: 酒店门房，负责提供各种信息、帮助客人预定车票、机票等。
•Bellboy: 行李员，帮助客人搬运行李。
酒店英语词汇大全
酒店员工必备英文词汇住宿篇：company 陪伴，同伴single room 单人房double room 双人房intend 想要，打算party （参加共同活动的）一批，一组，一组人date 日期，日子kind 种，类bath 浴室shower 淋浴suite （一套）房间deluxe 豪华的presidential 总统的，总统职务的available 可用的，合用的，可得到的，可到达的fully 完全地，彻底地name 名字，姓，姓名，名称address 地址the phone number 电话号码be able to 能，会guarantee 保证，担保，包，管occupancy 占有，占用peak 最高的，高峰的arrival 到来，到达departure 启程，离开，出发book 预定，定hotel 旅馆offer 提出，提供discount 折扣vacancy 空，空房间solid 全部地be full up 全满include 包括，包含major 较大范围的，主要的international 国际的，世界的provide with 提供mini-bar 小冰柜sort 种类，类别price 价格，价钱dollar 美元service 服务，服侍of course 当然rate 价格，费用tax extra 另加税金look forward to 期待，希望receive 接待，接见，欢迎guest 旅客，宿客welcome to 欢迎到来bellboy 行李员，旅客服务员madam 夫人，女士，太太trip 旅行，旅程take care of管理，照看baggage 行李，carry 运送，手提suitcase 手提箱，衣箱。
酒店常用英语词汇
Hotel English Words:make a reservation:预定register：登记、注册Room Reservation: 客房预订处Book : 预订book a room/ book a ticket Confirm : 确认Counter : 柜台Double room: 双人房Single room: 单人间Triple room:三人间Standard room : 标准间Family suite: 家庭套房Deluxe suite : 豪华套房Presidential suite : 总统套房Double room with tiwn beds:有两张单人床的双人间Double bed:双人床Room change : 房价Special rate : 优惠价Service change: 服务费Discount : 折扣a 10 percent discount/off suites: 套房How would you like to pay ? credit card or cash ?(您想怎么付款？)---Credit card: 信用卡---Cash : 现金Name tag : 标签，行李牌Luggage/baggage: 行李Suitcase : 箱子Handbag : 手提包Valuables: 贵重物品Breakable : 易碎的Full name/complete name: 全名Fill in : 填写Nationality : 国籍Departure date : 离开日期Signature : 签名Passport :护照Receipt : 收据Fine : 罚金Sundry fee : 杂费Bill : 账单Invoice : 发票Mis-check : 算账出错Overpay : 多付Currency : 货币Airmail :航空邮寄Ordinary mail/bill:普通邮寄Registered mail : 挂号信Charge to the room : 挂账Free of charge :免费的Exchange rate : 兑换率Hotel policy : 酒店的规定Express : 快件Deposit : 压金Off-season : 淡季Peak-season : 旺季Arrival list : 来客单Telephone directory : 电话号码本A long distance :长途电话A local call : 市内电话Extension : 电话分机Elevator/lift : 电梯left--leave Supermarket : 超市Suite n. 套房Discount n. 折扣Reception desk n. 前台front deskExpense n. 花费、经费、费用Charge v. 收费/nList n. 表、目录、名单wine list 酒单, price list 价格单Rate n. ，汇率，等级Flight number n.飞行、航班号Conference n. 会议Check n. 支票Doorman n. 门卫人员Tag n. 标签Registration n. 登记、注册register .v Reception ist n. 接待员artist, science Bellman n. 应接员Recommend v. 推荐、介绍、建议Trunk n.行李箱（卡车）Baggage n.行李Cash n.现金、现款Credit n.信用贷款Lobby n.（剧院、旅馆等的）门廊、门厅Suitcase n.衣箱Cart n.小推车Entrance n.入口处出口exitAttendant n.侍者、服务员，maid 女服务员Timetable n.时刻表Elevator n.电梯Duty n.责任Service n.服务Spacious a.广阔的、宽敞的space. placeSouvenir n.纪念品Restaurant n.饭店、餐馆Indoor a.室内的Salon n.沙龙、美容室Bill n.帐单Mini-bar n.（宾馆客房的）小冰箱 Can n.听头、罐头a can of beerReceipt n.收到、收据、收条Apologize v.道歉、谢罪Request n.& v.请求、要求Housekeeping department 房务部Laundry n. do the laundry 洗衣服Coordinate v.协调Comfortable adj.舒适的Business repeat rate 回头客率Maid n 女服务员Chamber maid 客房女服务员Houseman n.杂务工doorman bellman Trolley n.手推车cartTowel n.毛巾Shower n.淋浴take a shower洗澡When do you take a shower?---Twice a day/Once a week /Coin n. 硬币Emergency n.紧急情况、突发事件Bar n.酒吧Cafeteria n.自助餐厅Coffee shop咖啡室Bartender n.酒保ID card n. 身份证Purchase n. 买、购买buyEarn v. 赚得、挣得earn moneyMedical a. 医学的、医疗的medicalserviceExtinguisher n. 灭火器 Alarm n. 警报、闹钟 Exit n. 安全门Basement n. 地下室 Shampoo n. 洗发水 Soap n. 香皂Slipper n. 拖鞋Toothbrush n. 牙刷Toothpaste n. 牙膏Toothpick n. 牙签。
酒店专用英语词汇
酒店房态名词缩写：01.VC V acant Clean 空的干净房/可卖房02.VD V acant Dirty 空的脏房03.OC Occupied Clean 住客干净房04.OD Occupied Dirty 住客脏房05.PMU Please Make Up 即扫06.DND Do Not Disturb 请勿打扰07. OS Out Of Service 维修房（小）08. OOO Out Of Order 维修房（大）09.ECO Expectative Check Out 预退房10.D/L Double lock 双锁房11.S/O Sleep Out 外睡房12.R/S Refuse Service 拒绝服务13.LSG Long Staying Guest 长住客14.VIP V ery Important Person重要客人（贵宾）15.N/B No Baggage 无行李16.L/B Light Baggage 少行李17.C/O Check Out 离店结帐18.C/I Check In 入住登记19.D/U Day Use 小时房20.H/U House Use 自用房21. T/D T urn Down Service 夜床服务22.R/G Repeated Guest 回头客23.L/F Lost and Found 客人遗留物品24.MOD Manager on Duty 值班经理25.SK Standard King 标准单人间26.ST Standard Twin 标准双人间27.DS Deluxe Suite 豪华套房28.BS Business Suite 商务套房29.CR Connecting Room 公寓套房30.P A Public Area 公共区域31.EK Executive King 行政单人间32.ET Executive Twin 行政双人间33.ES Executive Suite 行政套房部门 DEP ARTMENT DEPT 职位 POSITION POS行政办 EXECUTIVE OFFICE EO财务部 FINANCE DEP ARTMENT FIC会计部 ACCOUNTING ACCT采购部 PURCHASING DEP ARTMENT PD酒水仓 BEVERAGE STORE食品仓 FOOD STORE日用品仓 GENERAL STORE市场及销售部 SALES & MARKETING DEP ARTMENT S & M 前厅部 FRONT OFFICE DEP ARTMENT F.O (F/O)管家部 HOUSEKEEPING HSKP洗衣房 LAUNDRY ROOM LR布草房 LINEN ROOM游泳池 SWIMMING POOL餐饮部 FOOD & BEVERAGE DEP ARTMENT F & B中餐厅 CHINESE REST AURANT CHN REST西餐厅 WEST REST AURANT WEST REST日本餐厅 JAP ANESE REST AURANT大堂吧 LOBBY BAR送餐部 ROOM SERVICE RMSVC宴会中心 BANQUET CENTRE会议厅 CONFERENCE HALL管事部 STEW ARD娱乐部 ENTERT AINMENT DEP ARTMENT ENT夜总会 NIGHT CLUB桑拿 SAUNA健身中心 HEAL TH CENTRE美容美发中心 BEAUTY & BARBER CENTRE保龄球室 BOWLING BALL工程部 ENGINEERING DEP ARTMENT ENG 保安部 SECURITY DEP ARTMENT SEC 人力资源部 HUMAN & RESOURCES DEP ARTMENT HR培训部 TRAINING DEP ARTMENT员工饭堂 ST AFF CANTEEN员工宿舍 ST AFF DORMITORY医务室 CLINIC ROOM图书馆 LIBRARY前厅各分部：接待处 RECEPTION RECP行政楼层 EXECUTIVE FLOOR E/F询问处 INFORMA TION INFM订房部 RESERV A TION RESV总机房 OPERA TOR / TELEPHONE ROOM OPT 礼宾部 CONCIERGE CON商务中心 BUSINESS CENTRE BC大堂副理 ASSIST ANT MANAGER AM车队 TRANSPORT A TION TRA账务处 CASHIER 、 ACCOUNTING DESK大堂 LOBBY楼层 FLOOR / F后勤办公室 BACK OFFICE员工通道 ST AFF ENTRANCE职位：总经理 GENERAL MANAGER GM行政助理 ASSIST ANT EXECUTIVE MANAGER AEM行政秘书 EXECUTIVE SECRET ARY财务总监 FINANCIAL CONTROLLER FC总会计师 CHIEF ACCOUNT成本会计师 COST ACCOUNT采购部经理 PURCHASING MANAGER PURCHASING MGR市场及销售总监 DIRECTOR OF SALES & MARKETING DOS市场及销售副总监 ASSIST ANT DIRECTOR OF SALES & MARKETING ADOS 市场及销售部经理 SALES MANAGER销售员 SALES SALES前厅经理 FRONT OFFICE MANAGER FOM前厅副经理 ASSIST ANT FRONT OFFICE MANAGER AFOM大堂副经理 ASSIST ANT MANAGER AM接待员 RECEPTIONIST / RECEPTION CLERK订房员 RESERV A TION CLERK RESV CLERK行李员 BELL BOY / BELL MAN门童 DOORMAN接线生 OPERA TOR司机 DRIVER行政管家 EXECUTIVE HOUSEKEEPER EH副行政管家 ASSIST ANT EXECUTIVE HOUSEKEEPER AEH助理管家 ASSIST ANT HOUSEKEEPER AH楼层服务员 ROOM A TTENDANT A TT餐饮总监 DIRECTOR OF FOOD & BEVERAGE DOFB行政总厨 EXECUTIVE SOUS CHEF点心总厨 DIM SUM CHEF人力资源部经理 HUMAN & RESOURCES MANAGER HR MGR 总工程师 CHIEF ENGINEER值班工程师 DUTY ENGINEER保安部经理 SECURITY MANAGER保安主管 CHIEF SECURITY经理 MANAGER MGR主任 SUPERVISOR SUP领班 CAPT AIN CAP秘书 SECRET ARY文员 CLERK服务员 W AITER行政值班经理 EXECUTIVE ON DUTY MANAGER EOD 值班经理 DUTY MANAGER DM酒店常用术语：接待处用语：入住 CHECK - IN C / I退房 CHECK - OUT C / O预订 BOOKING 、 RESERV A TION BKG预期抵店 ARRIV AL 、 DUTE IN ARL提前抵达 EARL Y ARRIV AL预期离店 DEP ARTURE 、 DUTE OUT DEPT确认 CONFIRMA TION CONFIRM再次确认 RE – CONFIRM RE-CFRM取消 CANCELLA TION CANCELL订金 DEPOSIT价格 RA TE RTE价钱 PRICE封房 BLOCK续住 EXTENSION EXTEN客类：顾客、宾客 CLIENT 、 GUEST散客 W ALK IN W / I 、 FIT团队 GROUP GRP商务客 COMMERCIAL GUEST COMM GST 商务合同 CORPORA TE CONTRACT长住客 LONG ST A Y GUEST L / S GST贵宾 VERY IMPORT ANT PERSON VIP旅行社 TRAVEL AGENT TVL AGT自用房 HOUSE USE H/U公司 COMP ANY COM付帐(动) P A Y付帐(名) P A YMENT]信用卡 CREDIT CARD现金 CASH尽快 AS SOON AS POSSIBLE ASAP 资料 INFORMA TION INFM 电话 TELEPHONE TEL传真 F ACSIMILE F AX电传 TELEX TLX电报 CABLE CBL地址 ADDRESS ADD复印(机) COPY (MACHINE)网络 INTERNET电脑 COMPUTER打印机 PRINTER机票 FLIGHT TICKET打字 TYPING充电 CHARGE A BA TTERY充电器 CHARGER留言 MESSAGE内播电影 IN-HOUSE MOVIE对方付费电话 COLLECT CALL酒店帐 HOUSE ACCOUNT H/A国内长途 ------ IDD国际长途 ------ DDD市内电话 CITY CALL分机 EXTENSION EXTN服务台 COUNTER唤醒服务 W AKE UP CALL叫早服务 MORNING CALL请勿打扰 DO NOT DISTURB DND 天气 WEA THER出租车 T AXI面包车 VEHICLE中巴 COACH报纸 NEW S P APER信件 MAIL电视 TELEVISION TV背景音乐 BACK GROUND MUSIC小酒吧 MINI BAR冰箱 REFRIGERA TOR客房保险箱 MINI SAFE / PERSONAL SAFE吹风筒 HAIR DRYER电热水壶 ELECTRIC HEA TING KETTLE中央空调 INDIVIDUAL CONTROLLED AIR-CONDITION洗衣 LAUNDRY干洗 DRY-CLEANING熨烫 V ALET SERVICE失物招领 LOST AND FOUND早餐 BREAKF AST B’F AST 美式早餐 AMERICAN BREAKF AST ABF 欧陆式早餐 CONTINENT AL BREAKF AST CBF 东方式早餐 ORIENT AL BREAKF AST OBF 午餐 LUNCH LNH 晚餐 DINNER DNR 人民币 ------ RMB港币 ------ HKD美元 ------ USD按摩 MASSAGE蒸汽浴 STEAM BA TH邻近房 ADJOINING ROOM付款方式 ADV ANCE P A YMENT礼仪 AMENITY住房平均价格 AVERAGE ROOM RA TE A.R.R 收款的指令 BILLING INSTRUCTION取消 CANCELLA TION不收费房 COMPLIMENT ARY COMP 连通房 CONNECTING续住 EXTENSION加床 EXTRA BED预报 FORECAST客人帐单 GUEST FOLIO管家部报表 HOUSEKEEPING REPORT加入 JOIN-IN超过退房时间 LA TE CHECK-OUT记事本 LOG BOOK净价 NET RA TE坏房 OUT OF ORDER O.O.O 包价 P ACKAGE长包房 PERMANENT ROOM门市价 RACK RA TE登记 REGISTER登记卡 REGISTRA TION CARD转房 ROOM CHANGE房价 ROOM RA TE房间种类 ROOM TYPE团体住房名单 ROOM LIST同住 SHARE WITH旅行社 TRAVEL AGENT升级 UPGRADE空房 VACANT ROOM贵宾 VERY IMPORT ANT PERSON V.I.P营业利润贡献 Contribution to T rading Profit CTP总经营利润 Gross Operating Profit GOP平均每间可卖房间的收入 Revenue Per Available Room RevP AR 收入产生指数 Revenue Generation Index RGI宾客意见调查系统 Guest Satisfaction T racking System GSTS员工满意度调查 Employee Satisfaction Pulse Survey ESPS全面质量管理 T otal Quality Management TQM质量评估系统 Quality Evaluation System QES酒店经营管理系统 Property Management System PMS (标准经营程序) Standard Operating Procedures SOP重要公司协议价 (Key Negotiated Rate) KNR当地"公司协议价 (Local Negotiated Rate) LNR合作协议申请 Request for Proposal RFP散客 Fully Independent T raveler FIT综合经营计划 Integrated Business Plan IBP预订中心的预订系统 Virtual Central Reservation Office VCRO。
常用酒店英语词汇
常用酒店英语词汇常用酒店英语词汇大全如今人们的经济条件开始变化，也有不少的人选择出国游玩，但是有没有想过不会点英语口语出国在外还真的很难跟外国人沟通，特别是住酒店的`时候，想要什么都不知道怎么用英语表达。
今天店铺来给大家分享常用酒店英语词汇大全。
常用酒店英语词汇1Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店Boutique hotel 精品酒店Resort 度假村King-size 特大号床Queen-size 大号床Twin beds 双床房Single bed 单床房Double room 双人间Single room 单人间Suite 套房Studio suite 公寓套房Adjoining room 相邻房Connecting room 连通房Executive Floor 行政楼层Bellboy 行李员Concierge 礼宾Receptionist 前台接待Reception/Front desk 前台Coach 旅游大巴Reservation 预订(不是预定)Doorman 门房门童Housekeeping staff 客房清洁人员Room service 客房服务，有时特指客房送餐服务Ground 花园Tip 小费Service charge 服务费Turn down 开夜床服务(指的是傍晚的时候再次整理房间，使客人晚上睡的舒服)Executive room 商务房Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌Please Make Up sign /PMU sign 请收拾房间牌check-out 退房check-in 登记入住lobby 大堂Owner response: 业主回复Porter门房Hotel Concierge酒店礼宾部Procurement Manager; Purchasing Manager采购部经理Food & Beverage Manager; Catering Manager餐饮部经理Table Hostess餐桌女服务员Kitchen Hand; Kitchen Help;Kitchen Worker厨工Cook; Chef厨师Head Chef厨师长Cook炊事员Assistant Manager大堂副理Lobby Manager大堂经理Tourist Guide导游Sauce Cook调味汁厨师Restaurant Manager饭店经理Rooms Division Manager房务部经理Second Chef副厨师长Second Waiter副领班Trainee Manager见习经理Receptionist接待员Bar Operative酒吧服务员Hotel Accountant酒店会计Chief Accountant; Financial Controller酒店主管会计;财务总监Housekeeping Manager客房部经理Executive Housekeeper; Head Housekeeper客房部主管Chambermaid客房女服务员Head Waiter ;Captain领班Floor Attendant楼层服务员Travel Agent 旅游中介Doorman门童Pantryman配餐员Front Desk Manager前台经理Front Office Supervisor前台领班Front Office Manager前厅经理Assistant Front Office Manager前厅副理Cleaner清洁工Food Checker食品检验员Vegetable Cook蔬菜厨师Materials Manager物料经理Western-Style Restaurant Manager西餐部经理Executive Assistant Manager行政副经理Assistant Banquet Manager宴会部副经理Banquet Manager宴会部经理Night Manager夜班经理Hotel Greeter迎宾员Reservation Manager预订部经理Chinese-Style Restaurant Manager中餐部经理Resident Manager驻店经理Front Clerk; Reception Clerk总台接待员酒店岗位：客房预定 room reservation客满 fully booked房间种类 types of rooms双人房 double room标准房 standard room双床房 twin room高级房 superior room豪华房 deluxe room商务房 executive room套房 suite普通套房 junior room高级套房 senior suite总统套房 Presidential suite朝南的房间 a room facing south公寓套房 studio room连通房 connecting room相邻房 adjoining room没有按预定抵店 no show确认信 letter of confirmation服务费 service charge额外费用 extra charge班车 shuttle bus全价 full price折扣价 discounted price标准价 rack rate优惠价 special price免费 complimentary rate特大号床 king-size bed大号床 queen-size bed推迟 postpone空房 Vacancy/vacant room取消 cancel/cancellation更改 change预定 book/reserve自动门 automatic door登记入住 check in结帐 check out一件行李 a piece of baggage/luggage 背包 shoulder bag纸箱 cardboard box手提箱 briefcase汽车行李箱 luggage trunk送行李 send up填写 fill out名牌 name tag夜床服务 turn – down service打扫房间 make up稍稍整理 tidy up洗衣项目 laundry items加快服务 express service核对 check包间 private room菜单 menu套餐 set menu定满了 fully booked租 rent计划表 schedule推举 recommend酒店内设施adapter 连接器brief ease 公文包out of order 坏了coupon奖券Food Mall 食品街Ancient Culture Street古文化街fire sprinkler 灭火喷淋coat hanger 大衣架 pillow 枕头heating control 加热控制ice tongs 冰夹 chair 椅子bedside table 床头桌ceiling light 顶灯luggage stand 行李架swimming bag游泳袋power socket 电源插座note pad 记事簿shoe basket鞋篮ice bucket 冰桶security latch安全门dry cleaning docket 干洗单breakfast menu 早餐菜单light switch 灯开关air conditioner vent 空调排风口pillow case枕套coffee table 咖啡桌wall paper 壁纸hair dryer 吹风机standing lamp 地灯valet stand 衣物架switch 开关desk chair (与书桌配套的)椅子laundry docket 洗衣单Do Not Disturb Sign 请勿打扰牌 DND sign请勿打扰牌chest of drawers 带抽屉的柜厨sheer curtains 纱窗帘desk lamp 台灯television cabinet 电视柜single bed 单人床 double bed 双人床 desk书桌dusting 去尘toilet brush 马桶刷子refuse bag 废物袋mopping 拖地scrub 檫洗dustpan and brush 簸箕和刷子detergent 清洁剂vacuum cleaner 吸尘器mop 拖把shampoo 洗发水soap 香皂bath foam 浴液sewing kit 针线盒moisturizer 润肤露shower cap 浴帽shoehorn鞋拔shoe shine檫皮鞋Bedside lamp 床头灯wardrobe 衣柜television guide电视指南Please Make Up sign 请收拾房间牌 PMU sign 请收拾房间牌slippers拖鞋 drapes 布帘ceiling屋顶Laundry docket 洗衣单window sill 窗台shopping bag 购物袋bookshelf 书架ground floor (英)底，层，一楼cabinet 橱柜switch 开关Venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor (英)二楼，(美)一楼folding screen 屏风hanger 挂钩plug 插头wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉second floor (英)三楼，(美)二楼spring 弹簧cushion 靠垫，垫子socket 插座，插口sitting room 起居室voltage 电压floor 楼层，地板carpentry (总称)木器tea table 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos 热水瓶transformer 变压器酒店前台用语：market price 市价cashiers desk 兑换处coin 硬币accounting desk 帐务处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房spare (形)多余的postpone (动)延期cancel (动)取消travelers cheque 旅行支票pay (动)付款fill (动)填写 administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表酒店的种类：Designed hotel 设计酒店boutique hotel 精品酒店certified hotel for tourism 旅游定点旅馆family hotel 家庭旅馆B&B: 经济型酒店resort hotel 度假区酒店酒店部门：电脑部E.D.P.市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade其他：Oriental Plaza: 东方新天地Forbidden city:故宫High-speed wireless internet: 高速无线上网Owner response: 业主回复Expatriates/ expats:外籍人士/外籍员工F&B:餐饮Mansion/ service-apartment:酒店式公寓English tea:英式红茶/英式下午茶CTS:中国旅行社Prepaid cell: 预付型手机Toiletries: 洗漱用品Morning call 唤醒服务常用酒店英语词汇2ensuite 套房family suite家庭套房double room 双人房advance deposit 定金reservation 预订registration 登记rate sheet房价表tariff 价目表cancellation 取消预定imperial suite 皇室套房presidential suite 总统套房suite deluxe高级套房junior suite 简单套房mini suite 小型套房honeymoon suite 蜜月套房penthouse suite 阁楼套房unmade room 未清扫房on change 待清扫房valuables贵重品porter 行李员luggage/baggage行李registered/checked luggage 托运行李light luggage 轻便行李baggage elevator 行李电梯baggage receipt 行李收据trolley 手推车storage room 行李仓briefcase 公文包suit bag 衣服袋travelling bag 旅行袋shoulder bag 背包trunk 大衣箱suitcase 手提箱name tag 标有姓名的标签book/reserve a hotel room 预订宾馆房间full booked 已经订满vacant room 空房间available 有的，有空的types of rooms 房间种类standard room 标准房double room 双人房（一般是一张双人床）two beds/twin room 双床房（两张单人床）king-size bed room 特大号床房queen size bed room 大号床房suite 套房presidential suite 总统套房adjoining room 相邻房connecting room 连通房studio room 公寓套房executive floor 行政楼层lobby 大堂，大厅lounge 休息室information deskreception/front desk 前台receptionist 前台接待passport 护照identification card (ID) 身份证check-in 办理入住check-out time 退房时间money exchange 货币兑换exchange rate 兑换率business center 商务中心laundry 洗衣店room service 客户服务（可以给房间送餐）house keeping 房屋管理（打扫整理房间）Do Not Disturb 请勿打扰Please Clean/Make Up 请您打扫breakfast included 含早餐buffet 自助餐menu 菜单food & beverage 餐饮appetizer/starter 开胃菜main course 主食dessert 甜点waiter 男服务员waitress 女服务员cashier 收银员captain 领班check/bill 帐单receipt 收据room charge 房费shampoo 洗发液bath foam/shower gel 浴液shower cap 浴帽soap 香皂tooth brush 牙刷tooth paste 牙膏comb 梳子slippers 拖鞋accessible [ksesbl] adj.可到达的；可进入的luxury [lkri] v. 豪华的；舒适的；昂贵的three-/four-/five-etc.star三/四/五星级的Vacancies [‘veknsz] 空房。
酒店词汇：酒店专业英语术语
酒店词汇：酒店专业英语术语(1) Accommodation (住宿)：提供的给予睡觉休息的场所。
(2) Adjoining Room (邻近房)：指两间房间近连在一起。
(3) Advanced Deposit (订金)：客人为了确保能有房间而提前支付给酒店一笔直按金。
(4) Advance Payment（预付金/押金）：按照酒店财务规定和相关规定，前台服务员要求客人预先支付房费和不可预测费用的付费方式，如现金担保、信用卡预授权。
(5) Amenity（致意品）：指酒店免费向住店客人提供的一些礼品，如水果、鲜花或饮品等。
(6) Arrival(到店)：指客人入住酒店的抵店，如： Arrvial Date。
(7) Average Room Rate（平均房价）：指所有住房的平均价格，它是前台的一个常用术语。
即A.R.R.。
(8) Block (预告锁房)：指为了把某间房能够保留下来，而提前把此房间在某日锁起来，使其在该时间段显示被占用，有利于控制房间的预售。
(9) Cancellation (取消)：指客人取消订房。
(10)Check-In：指客人登记入住酒店，包括机场登机手续也是同样的叫法。
(11)Check-Out：指客人结账离开酒店。
(12)Complimentary(免费)：指由总经理批准提供给某个客人的不需要收费的房间，即COMP。
(13)Confirmation (确认)：指酒店发给订房客人的一种十分详细的订房书而协议，承认客人在将来的某一天有权居住在本酒店。
另，机票中的往返票，连程票，在中转途中要求做位置的Comfirmation，否则航空公司有权取消该位置而转售他人。
(14)Connecting (连通房)：指两间房中间有一扇门连通起来的房间。
(15)Corporate Rate (公司合同价)：指与酒店有协议而提供给公司的客人的房间价格，这类价格通常为特别价，且保密。
(16)Credit Card (信用卡)：指由银行签发的一种能够作为交易的卡片，代替现金支付的凭证。
酒店常用英语词汇
酒店常用英语词汇Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店Boutique hotel 精品酒店Resort 度假村King-size 特大号床Queen-size 大号床Twin beds 双床房Single bed 单床房Double room 双人间Single room 单人间Suite 套房Studio suite 公寓套房Adjoining room 相邻房Connecting room 连通房Executive Floor 行政楼层Bellboy 行李员Concierge 礼宾Receptionist 前台接待Reception/Front desk 前台Coach 旅游大巴Reservation 预订（不是预定）Doorman 门房门童Housekeeping staff 客房清洁人员Room service 客房服务，有时特指客房送餐服务Ground 花园Tip 小费Service charge 服务费Turn down 开夜床服务（指的是傍晚的时候再次整理房间，使客人晚上睡的舒服）Executive room 商务房Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌Please Make Up sign /PMU sign 请收拾房间牌check-out 退房check-in 登记入住lobby 大堂Owner response: 业主回复Porter门房Hotel Concierge酒店礼宾部Procurement Manager; Purchasing Manager采购部经理Food & Beverage Manager; Catering Manager餐饮部经理Table Hostess餐桌女服务员Kitchen Hand; Kitchen Help;Kitchen Worker厨工Cook; Chef厨师Head Chef厨师长Cook炊事员Assistant Manager大堂副理Lobby Manager大堂经理Tourist Guide导游Sauce Cook调味汁厨师Restaurant Manager饭店经理Rooms Division Manager房务部经理Second Chef副厨师长Second Waiter副领班Trainee Manager见习经理Receptionist接待员Bar Operative酒吧服务员Hotel Accountant酒店会计Chief Accountant; Financial Controller酒店主管会计;财务总监Housekeeping Manager客房部经理Executive Housekeeper; Head Housekeeper客房部主管Chambermaid客房女服务员Head Waiter ；Captain领班Floor Attendant楼层服务员Travel Agent 旅游中介Doorman门童Pantryman配餐员Front Desk Manager前台经理Front Office Supervisor前台领班Front Office Manager前厅经理Assistant Front Office Manager前厅副理Cleaner清洁工Food Checker食品检验员Vegetable Cook蔬菜厨师Materials Manager物料经理Western-Style Restaurant Manager西餐部经理Executive Assistant Manager行政副经理Assistant Banquet Manager宴会部副经理Banquet Manager宴会部经理Night Manager夜班经理Hotel Greeter迎宾员Reservation Manager预订部经理Chinese-Style Restaurant Manager中餐部经理Resident Manager驻店经理Front Clerk; Reception Clerk总台接待员酒店岗位：客房预定room reservation客满fully booked房间种类types of rooms双人房double room标准房standard room双床房twin room高级房superior room豪华房deluxe room商务房executive room套房suite普通套房junior room高级套房senior suite总统套房Presidential suite朝南的房间 a room facing south 公寓套房studio room连通房connecting room相邻房adjoining room没有按预定抵店no show确认信letter of confirmation 服务费service charge额外费用extra charge班车shuttle bus全价full price折扣价discounted price标准价rack rate优惠价special price免费complimentary rate特大号床king-size bed大号床queen-size bed推迟postpone空房Vacancy/vacant room取消cancel/cancellation更改change预定book/reserve自动门automatic door登记入住check in结帐check out一件行李 a piece of baggage/luggage 背包shoulder bag纸箱cardboard box手提箱briefcase汽车行李箱luggage trunk送行李send up填写fill out名牌name tag夜床服务turn –down service 打扫房间make up稍稍整理tidy up洗衣项目laundry items加快服务express service核对check包间private room菜单menu套餐set menu定满了fully booked租rent计划表schedule推举recommend酒店内设施adapter 连接器brief ease 公文包out of order 坏了coupon奖券Food Mall 食品街Ancient Culture Street古文化街fire sprinkler 灭火喷淋coat hanger 大衣架pillow 枕头heating control 加热控制ice tongs 冰夹chair 椅子bedside table 床头桌ceiling light 顶灯luggage stand 行李架swimming bag游泳袋power socket 电源插座note pad 记事簿shoe basket鞋篮ice bucket 冰桶security latch安全门dry cleaning docket 干洗单breakfast menu 早餐菜单light switch 灯开关air conditioner vent 空调排风口pillow case枕套coffee table 咖啡桌wall paper 壁纸hair dryer 吹风机standing lamp 地灯valet stand 衣物架switch 开关desk chair （与书桌配套的）椅子laundry docket 洗衣单Do Not Disturb Sign 请勿打扰牌DND sign请勿打扰牌chest of drawers 带抽屉的柜厨sheer curtains 纱窗帘desk lamp 台灯television cabinet 电视柜single bed 单人床double bed 双人床desk书桌dusting 去尘toilet brush 马桶刷子refuse bag 废物袋mopping 拖地scrub 檫洗dustpan and brush 簸箕和刷子detergent 清洁剂vacuum cleaner 吸尘器mop 拖把shampoo 洗发水soap 香皂bath foam 浴液sewing kit 针线盒moisturizer 润肤露shower cap 浴帽shoehorn鞋拔shoe shine檫皮鞋Bedside lamp 床头灯smoke detector 烟感器wardrobe 衣柜television guide电视指南Please Make Up sign 请收拾房间牌PMU sign 请收拾房间牌slippers拖鞋drapes 布帘ceiling屋顶Laundry docket 洗衣单window sill 窗台shopping bag 购物袋bookshelf 书架ground floor (英)底，层，一楼cabinet 橱柜switch 开关Venetian blind 百叶窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor (英)二楼，(美)一楼folding screen 屏风hanger 挂钩plug 插头wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉second floor (英)三楼，(美)二楼spring 弹簧cushion 靠垫，垫子socket 插座，插口sitting room 起居室voltage 电压floor 楼层，地板carpentry (总称)木器tea table 茶几bedclothes 床上用品mattress 床垫thermos 热水瓶transformer 变压器酒店前台用语：market price 市价cashiers desk 兑换处coin 硬币accounting desk 帐务处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房spare (形)多余的postpone (动)延期cancel (动)取消travelers cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表酒店的种类：Designed hotel 设计酒店boutique hotel 精品酒店certified hotel for tourism 旅游定点旅馆family hotel 家庭旅馆B&B: 经济型酒店resort hotel 度假区酒店酒店部门：电脑部E.D.P.市场营销部sales & Marketing Division 销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade其他：Oriental Plaza: 东方新天地Forbidden city:故宫High-speed wireless internet: 高速无线上网Owner response: 业主回复Expatriates/ expats:外籍人士/外籍员工F&B:餐饮Mansion/ service-apartment:酒店式公寓English tea:英式红茶/英式下午茶CTS:中国旅行社Prepaid cell: 预付型手机Toiletries: 洗漱用品Morning call 唤醒服务。
酒店常用英语词汇
酒店常用英语词汇文档编制序号：[KKIDT-LLE0828-LLETD298-POI08]Hotel English Words:make a reservation:预定register：登记、注册Room Reservation: 客房预订处Book : 预订 book a room/ book a ticket Confirm : 确认Counter : 柜台Double room: 双人房Single room: 单人间Triple room:三人间Standard room : 标准间Family suite: 家庭套房Deluxe suite : 豪华套房Presidential suite : 总统套房Double room with tiwn beds:有两张单人床的双人间Double bed:双人床Room change : 房价Special rate : 优惠价Service change: 服务费Discount : 折扣 a 10 percent discount/offsuites: 套房How would you like to pay credit card or cash (您想怎么付款)---Credit card: 信用卡---Cash : 现金Name tag : 标签，行李牌Luggage/baggage: 行李Suitcase : 箱子Handbag : 手提包Valuables: 贵重物品Breakable : 易碎的Full name/complete name: 全名Fill in : 填写Nationality : 国籍Departure date : 离开日期Signature : 签名Passport :护照Receipt : 收据Fine : 罚金Sundry fee : 杂费Bill : 账单Invoice : 发票Mis-check : 算账出错Overpay : 多付Currency : 货币Airmail :航空邮寄Ordinary mail/bill:普通邮寄Registered mail : 挂号信Charge to the room : 挂账Free of charge :免费的Exchange rate : 兑换率Hotel policy : 酒店的规定Express : 快件Deposit : 压金Off-season : 淡季Peak-season : 旺季Arrival list : 来客单Telephone directory : 电话号码本A long distance :长途电话A local call : 市内电话Extension : 电话分机Elevator/lift : 电梯left--leave Supermarket : 超市Suite n. 套房Discount n. 折扣Reception desk n. 前台front desk Expense n. 花费、经费、费用Charge v. 收费/nList n. 表、目录、名单 wine list 酒单, price list 价格单Rate n. ，汇率，等级Flight number n.飞行、航班号Conference n. 会议Check n. 支票Doorman n. 门卫人员Tag n. 标签Registration n. 登记、注册 register .v Reception ist n. 接待员 artist, science Bellman n. 应接员Recommend v. 推荐、介绍、建议Trunk n.行李箱（卡车）Baggage n.行李Cash n.现金、现款Credit n.信用贷款Lobby n.（剧院、旅馆等的）门廊、门厅Suitcase n.衣箱Cart n.小推车Entrance n.入口处出口 exit Attendant n.侍者、服务员，maid 女服务员Timetable n.时刻表Elevator n.电梯Duty n.责任Service n.服务Spacious a.广阔的、宽敞的space. place Souvenir n.纪念品Restaurant n.饭店、餐馆Indoor a.室内的Salon n.沙龙、美容室Bill n.帐单Mini-bar n.（宾馆客房的）小冰箱Can n.听头、罐头 a can of beer Receipt n.收到、收据、收条Apologize v.道歉、谢罪Request n.& v.请求、要求Housekeeping department 房务部Laundry n. do the laundry 洗衣服Coordinate v.协调Comfortable adj.舒适的Business repeat rate 回头客率Maid n 女服务员Chamber maid 客房女服务员Houseman n.杂务工 doorman bellman Trolley n.手推车 cartTowel n.毛巾Shower n.淋浴 take a shower洗澡When do you take a shower---Twice a day/Once a week / Coin n. 硬币Emergency n.紧急情况、突发事件Bar n.酒吧Cafeteria n.自助餐厅Coffee shop咖啡室Bartender n.酒保ID card n. 身份证Purchase n. 买、购买buyEarn v. 赚得、挣得 earn moneyMedical a. 医学的、医疗的 medical service Extinguisher n. 灭火器Alarm n. 警报、闹钟Exit n. 安全门Basement n. 地下室Shampoo n. 洗发水Soap n. 香皂Slipper n. 拖鞋Toothbrush n. 牙刷Toothpaste n. 牙膏Toothpick n. 牙签。
酒店行业英文专业术语
酒店行业英文专业术语1. Accommodation - 住宿，提供的给予睡觉休息的场所。
2. Adjoining Room –相邻房间3.Advanced Deposit –订金，客人为了预定房间而提前支付给酒店一笔直按金。
4. Amenities - 设施5.Cancellation - 客人取消订房6. Banquet - 宴会7.Advance Payment - 预付金/押金，按照酒店财务规定和有关规定，前台服务员要求客人预先支付房费和不可预测费用的付费方式。
8. Bed and breakfast (B&B) - 早餐及住宿9. Bellboy - 行李员10. Booking - 预订11. Buffet - 自助餐12. Check-in - 办理入住手续13. Check-out - 办理退房手续14. Complimentary - 提供给某个客人的不需要收费的房间15. Concierge - 礼宾员16. Conference room - 会议室17. Customer service - 客户服务18. Deluxe - 高级豪华19. Double room - 双人间20. Doorman - 酒店门童21. Executive suite - 行政套房22. Front desk - 前台23. Full board - 全包24. Housekeeping - 客房服务25. Guest - 客人26. Gym - 健身房27. Hospitality - 款待28. Hostel - 青年旅社29. Hotelier - 酒店业者30. Housekeeper - 客房服务员31. In-room dining - 客房送餐32. Key card - 门卡33. Laundry - 洗衣房34. Linen - 床品35. Lobby - 大堂36. Mini-bar - 迷你酒吧37. Maid - 女仆38. Meeting room - 会议室39. No-show - 未到者40. Occupancy - 入住率41. Online booking - 网上预订42. Package - 套餐43. Porter - 行李搬运工44. Rate - 房价45. Receptionist - 前台接待员46. Reservation - 预订47. Restaurant - 餐厅48. Room service - 客房服务49. Suite - 套房50. Tip - 小费51. Valet parking - 代客泊车52. All-inclusive - 一切包括53. Arrivals - 到达/到店54. Average Room Rate - 平均房价55. Attractions - 景点56. Boutique hotel - 精品酒店57. Business center - 商务中心58. Concierge desk - 礼宾台59. Departures - 离开60. Destination - 目的地61. Front office - 前台办公室62. Full-service hotel - 全服务酒店63. Group booking - 团队预订64. Hospitality industry - 酒店业65. Housekeeping supervisor - 客房部主管66. Inn - 小旅馆67. Late check-out - 延迟退房68. Lounge - 休息室69. Loyalty program - 忠诚度计划70. Luxury hotel - 豪华酒店71. Meeting planner - 会议策划者72. Motel - 汽车旅馆73. Night audit - 夜审74. Occupancy rate - 入住率75. Online travel agency (OTA) - 网络旅行社76. Overbooking - 超售77. Pillow menu - 枕头菜单78. Reception - 接待处79. Resort - 度假村80. Revenue management - 收益管理81. Room rate - 房价82. Sales manager - 销售经理83. Self-catering - 自助式84. Single room - 单人间85. Spa - 水疗中心86. Staff - 员工87. Standard room - 标准间88. Staycation - 居家度假89. Turndown service - 晚间整理服务90. Upsell - 升级销售91. Vacation rental - 度假租赁92. Wi-Fi - 无线上网93. Butler - 男管家94. Conference center - 会议中心95. Reservation agent - 预订代理人96. Front-of-house - 前台部门97. Revenue per available room (RevPAR) - 每间可用客房收入98. Housekeeping cart - 打扫房间的推车99. Room occupancy - 房间占用率100. Reservations manager - 预订经理101. Concierge services - 门房服务102. Housekeeping department - 客房部门103. Room inventory - 房型库存104. Room service attendant - 客房服务员105. Guest satisfaction - 客人满意度106. Hospitality management - 酒店管理。
酒店管理英语词汇 (已修改)
酒店管理英语词汇1.reservation Department 预订部2.front Office Department 前厅部3.reserve [rɪ'zɝv] n. 预订4.register ['rɛdʒɪstɚ] vt. 登记5.registration ['rɛdʒɪ'streʃən] n.登记, 注册6.receptionist [rɪ'sɛpʃənɪst] n. 接待员7.operator ['ɑpəretɚ]n. 电话接线员8.put somebody through 把某人接通9.deluxe [də'lʌks] n. 豪华房10.Suite [swit] n. 套房11.single room / double room 单人间/ 双人间12.client ['klaɪənt] n.顾客13.confirm [kən'fɝm] vt.确认，批准14.discount [dɪs'kaʊnt] vt.打折扣15.expense[ɪk'spɛns] n.费用16.charge [tʃɑrdʒ]n.费用；vi.索价；收费17.list [lɪst]n.清单；vt.列出18.rate [ret] n.（利息等的）费率19.check [tʃɛk] vt.检查，核对20.check in / check out 入住/退房21.recommend ['rɛkə'mɛnd] vt.推荐22.cash [kæʃ] n.现金；vt.支付现款23.credit card 信用卡24.loyalty card /member card会员卡25.take a print / swipe a credit ca刷卡26.personal check 私人支票27.keep the Change 不用找零mission charge /service charge/fee 服务费29.settle accounts 结帐，结算30.be clear about对…明白，对…明确；31.key deposit钥匙押金32.t raveler’s check旅行支票33.Housekeeping Department/ Room Division 客房部34.fill in /fill out 填写35.application form申请表36.bellman ['bɛlmən] n.行李员37.attendant [ə'tɛndənt]n.服务人员38.handcart ['hændkɑrt] n.手车，手推车39.turn-down 做夜床40.convenient[kən'vinɪənt] adj.方便的41.overnight ['ovənaɪt] adv.在晚上，在夜里，通宵42.tidy up v.整理，收拾；归置43.in vain白费地；徒劳无益地；无效果的；无用的44.free of charge 免费45.go wrong v.（机器等）发生故障46.turn on / turn off 打开/关掉47.solve the problem解决问题48.run out of v.用完49.sign the bill签账单50.take a message / leave a message 留言51.hold on 等一等，坚持52.make a compliant 投诉53.Food and Beverage Department餐饮部54.waiter/waitress n.服务员55.menu ['mɛnju] n.菜单56.vacant ['vekənt] adj.空闲的；空缺的57.reserve a table 预订座位58.book a seat 订座59.fully booked / booked solid 满座60.make an appointment with sb 与某人约会61.a table for two 两人桌62.be still available 有座位63.hold the table 保留座位64.phone booking 电话预约65.booking list 订位记录66.smoking section/ non-smoking section 吸烟区/无烟区67.lounge [laʊndʒ]n.休息厅；会客厅68.the dining hall 大厅69.high-chair 高脚椅子（小孩吃饭用的）70.roast [rost][rəʊst]vt.& vi.烤，烘，焙；71.fry [fraɪ] vt.油炸；油煎72.stew [stu, stju]vt.& vi.炖，煨；闷热73.crisp [krɪsp] vt.（使）变脆；卷曲；烘脆（面包等）74.ginger ['dʒɪndʒɚ]n.姜，生姜；姜黄色75.pepper ['pɛpɚ] ['pɛpɚ]n.胡椒；辣椒；胡椒粉76.garlic ['ɡɑrlɪk]n.大蒜；蒜头77.seasoning ['sizənɪŋ]n.调味品，佐料78.porridge ['pɔrɪdʒ] n.粥；麦片粥；稀饭；肉汤79.seafood ['sifud]n.海产食品，海鲜80.vegetable [ˈvɛdʒtəbəl; ˈvɛdʒətəbəl]n.蔬菜81.light meal 便餐82.help yourself to请随便吃；随便吃83.leftover ['lɛftovɚ]n.剩余物；残羹剩菜84.take off 剔除85.go Dutch各自付帐/AA制86.on me/ my account 我请客87.fifty-fifty 各付一半88.half-serve 半份89.conference ['kɑnfərəns]n.会议；讨论90.facility [fə'sɪləti]n.设备91.Video telephone conference 可视电话会议92.Convention hall 会议厅93.Multi-functional hall 多功能厅94.make presentations 做演示 tags 名牌（用语标识与会者身份及姓名）96.Human Resources Department 人力资源部97.Marketing Department 市场部98.Recreation and Entertainment Department 康乐部/娱乐部99.Security Department安保部100.Shopping Department 商务部。
酒店英语常用词汇
酒店英语常用词汇Appendix 1附录一Guest house宾馆Lobby entrance 门厅进口Hall大堂Corridor走廊Inquiry desk问讯处Lavatory;toilet洗手间Ball-room舞厅Barbershop理发室Beauty parlour 美容室Foreign exchange service外币况换处Post and telegraph service邮电服务处Billiard-room弹子房Bowling alley保龄球场Receptionist接待人员Weather forecast天气预报Climate气候Bright ;clear晴天Cloudy多云Sunny有太阳Dull; gloomy阴Stuffy; stifling hot闷热Rain雨Shower阵雨Drizzle细雨Snow雪Traveler’s cheque旅行支票Declaration form申报单Mellow醇香Hong Kong Dollar; HK$Pound sterling;£(stg)French france; F.FJapanese YenAustralian dollarCanadian dollarTraffic lights红绿信号灯Railway station火车站Airport机场Luggage行李Highway公路Minibus面包车Rush hours拥挤时间Peak hours高峰时间Single trip单程Round trip往返Have a (high)fever发（高）烧Have a cough咳嗽Have no appetite没胃口Have a headache头痛Have a sore throat喉咙痛Have a heart attack心脏病发作Take one’s temperature量体温Stay in bed在床休息Take medicine服药Have an injection打针Take an x-ray照一张片子Make a blood test验血Light清淡的Flu流感Gastric illness胃病Pain in the chest胸痛Chief doctor主治医生Dentist牙科医生Physician内科医生Surgeon外科医生Slippers拖鞋Bath curtain浴帘Bath-tub浴缸Toilet soap浴皂Towel毛巾W.C.Tooth-paste牙膏Tooth-brush牙刷Shampoo洗发水Comb梳子Single room单人间Double room双人间Standard room标准间Suite套房Presidential suite总套Sitting room客厅Manager’s office理经室Lounge休息室外Nightclub夜总会Clinic医疗室Reservation预订No vacancy客满Overbooking超订Check in Check outSkimpy味淡的Room charge(rate)房费Registration form登记表Passport Visa签证★signature签名identification身份证air-conditioner空调dressing table梳妆台wardrobe衣柜bedside cupboard床头柜tea table; side table茶几thermos flask热水瓶stool凳子sofa沙发baggage stand行李架bookshelf书架clothes hanger衣架television setcushion靠垫laundry bag洗衣袋sheet床单feather quilt鸭绒被mat席子mosquito net蚊帐ashtray烟灰缸carpet地毯blanket毛毯pillow枕头pillow-case枕套bedside rug床前小地毯pyjamas睡衣teapot茶壶toilet paper卫生纸crisp酥脆的tap水龙头sponge海绵socket插座telephone directory电话号码本elevator (or lift)电梯stairway楼梯service desk服务台service direction服务指南writing paper信纸envelope信封sewing kit针线包central heating暖气vacuum cleaner吸尘器tea canister茶叶罐fruit tray果盘mirror镜子vase花瓶spittoon痰盂blinds百叶窗ceiling lamp吊灯wall lamp壁灯desk lamp台灯balcony阳台IDD国际直拔电话Recreation center康乐中心Gymnasium健身房Swimming pool游泳池Sauna桑拿浴Video games游戏机Discotheque的士高Karaoke卡拉ＯＫTennis court网球场Business center商务中心Tantalizing诱人的Dining hall餐厅Banquet hall宴会厅Bar酒吧酒店英语常用词汇2（包括国家）Platform站台Make out the bill结帐Itinerary旅程安排Proposal建议Add to补充Historical sites历史遗迹Splendid scene壮丽景观Sight景色Catch弄清Noisy 吵闹lend sb. Ears注意听Turn back回去Tour观光The main gate正门Waltz华尔兹Oblige赏光Accept one’s arm请跳舞Join for同……一起玩Partner舞伴Dance with与……跳舞Don voyage一路顺风Happy landing顺利到达Have a wonderful journey旅途愉快Keep in touch保持联系Drop sb line写信Once in a while有空Someday有朝一日Consideration关怀备致Quick-fry爆炒Shower淋浴Confirm a room订房间Elevator电梯Corridor走廊Luggage行李Be located on位于……Be far from离……远It’s just near在……附近Make phone calls打电话Calm oneself冷静点Menu菜单Reserve预订Sign签字Chef主厨Be the fashion流行Be quit the rage流行Be out of fashion过时Favorite最喜欢的Exotic怪味的Pink粉红色的Dozen一打Size型号Medium-sized中号A size larger大一些型号的Drive车程Safety belt安全带Fasten系Shampoo洗发香波Shave off one’s beard刮胡子Trim削发Out short理短Wear one’s parting分发Hair set头发定型Cold-wave冷烫Ordinary perm热烫Cut理发Appendix 2Japan日本Hong Kong香港Macao澳门Singapore新加坡Thailand泰国Malaysia马来西亚Philippines菲律宾Korea韩国Indonesia印度尼西亚India印度Australia澳大利亚New Zealand新西兰Belgium比利时Turkey土耳其France法国Germany德国Italy意大利Russia俄罗斯Britain (UK)英国Spain西班牙Sweden瑞典Switzerland瑞士Netherlands (Holland)荷兰Norway挪威Canada加拿大U.S.A.美国Burma缅甸Mexico墨西哥Sri lanka斯里兰卡Poland波兰Iran伊朗Morocco莫洛哥Romania罗马尼亚Brazil巴西Israel以色列Lebanon黎巴嫩Greece希腊Afghanistan阿富汗Ethiopia埃塞俄比亚Vietnam越南Zaire扎伊尔Zambia赞比亚Libya利比亚Angolan安哥拉Albania阿尔巴尼亚Czech捷克Bangladesh孟加拉Algeria阿尔及利亚Kuwaiti科威特Portugal葡萄牙Chile智利Guatemala危地马拉Egypt埃及Ireland爱尔兰Finland芬兰Venezuela委内瑞拉Iraq伊拉克Denmark丹麦Argentina阿根廷South Africa南非Pakistan巴基斯坦Palestine巴勒斯坦Nigeria尼日利亚Namibia纳米比亚Jordan约旦Cambodia柬埔寨Cameroon喀麦隆Colombia哥伦比亚Uruguay乌拉圭Togo从哥Haiti海地Guinea几内亚Laos老挝Congo刚果Cuba古巴Ghana加纳Ugandan乌干达Syria叙利亚Somalia索马里Saudi Arabia沙特Panama巴拿马Tanzania坦桑尼亚Peruvian秘鲁Sudan苏丹。
酒店英语词汇集锦
Reservation n. 保留、预定Suite n. 套房Discount n. 折扣Reception n. 接待，欢迎Expense n. 花费、经费、费用Charge v. 收费List n. 表、目录、名单Rate n. 价格等级Flight n.飞行、航班Conference n. 会议Check n. 支票Doorman n. 门卫人员Tag n. 标签Registration n. 登记、注册Receptionist n. 接待员Bellman n. 应接员Prefer v. 喜欢Recommend v. 推荐、介绍、建议 Tiring a. 使疲劳的Trunk n.行李箱（汽车）Baggage n.行李Cash n.现金、现款Credit n.信用贷款Lobby n.（剧院、旅馆等的）门廊、门厅 Suitcase n.衣箱Cart n.小推车Entrance n.入口处Attendant n.侍者、服务员Corridor n.走廊、通路Banquet n.宴会、盛宴Brochure n.小册子Timetable n.时刻表Elevator n.电梯Duty n.责任Service n.服务Spacious a.广阔的、宽敞的Souvenir n.纪念品Restaurant n.饭店、餐馆Indoor a.室内的Salon n.沙龙、美容室Convenience n.便利、方便Trip n.旅程Ordinary a.普通的Telex n.电传Fax n.传真电报Sightseeing n.观光pavilion n.亭子、楼阁Rockery n.石头假山Pearl n.珍珠Terrace n.平台、阳台Pond n.池塘Envelope n.信封Scenery n.风景、景色Band n.乐团Locate v.座落于、位于Jazz n.爵士音乐Scenic a.风景的Cashier n.出纳员Sign n.符号、招牌、迹象；v.签名、示意 Count v.数Bill n.帐单Mini-bar n.（宾馆客房的）小冰箱Can n.听头、罐头Miss-check v.计帐出错Equivalent a.相等的、相当的Memo n.备忘录、（商）便笺、便函File n.汇订的文件、卷宗、档案Receipt n.收到、收据、收条Apologize v.道歉、谢罪Overpay v.多付（钱款）Promise n.& v.应诺、诺言、保证 Regulation n.规则、规章、法规 Account n.帐目、帐Insist v.坚持Request n.& v.请求、要求Vacate v.使空出、腾出、搬出Housekeeping department 房务部 Product n.产品、产量Cleanliness n.清洁Laundry n.洗衣Valet n.洗烫工Coordinate v.协调Comfortable a.舒适的Business repeat rate 回头客率Opportunity n.机会Chamber n.房间Maid n.侍女、少女Chamber maid 客房女服务员Houseman n.杂务工Trolley n.手推车Nap n.（白天的）小睡、打盹Turn-down n.做晚床Overnight ad.通宵Mess n.混乱、混杂Towel n.毛巾Shower n.淋浴Electrician n.电工Maintenance n.维修Fix v.使固定、盯住，修好Sightsee v.观光、游览Refreshments n.点心、茶点Dial v.拨电话号码；n.拨号盘Sandwich n.三明治，夹心面包Biscuit n.饼干Kilo n.公斤、千克Kent n.健牌香烟Pastry n.面粉制糕点Notify n.通知Iron v.熨烫Dry-clean v干洗.Damage n.损坏Indemnity n.赔偿Mend v.修补、织补Stitch v.缝缀、缝合Coin n.硬币Panda n.熊猫Honesty n.诚实Excellent a.卓越的、优秀的、极好的Colorfast a.不褪色的Miscellaneous a.多种多样的，多方面的，混杂的Mattress n.床垫、褥垫Regulation n.规定Babysitter 照看儿童者Typewriter n.打字机Emergency n.紧急情况、突发事件Slip v.滑Bleed v.流血Pinch v.捏、拧Injury n.伤害Coast n.海岸Jet n.喷气客机Jet-lag因乘坐喷气机长途旅行而致的生理节奏的破坏 Bustle v.喧闹、活跃Dawn n.黎明Neighbor n.邻居Time difference 时差The standard time 标准时间Recover v.恢复Reputation n.名声、声望Factor n.因素、要素Rental n.租费、房租Variety n.多样化、种类Grill n.（炙烤肉等用的）烤架、炙烤的肉类食物Bar n.酒吧间Cafeteria n.自助餐厅Coffee shop咖啡室Mixture n.混合、混合物Total a.总的、全体的System n.系统、体制Bartender n.酒吧服务员Especially ad.特别、尤其、主要Extremely ad.极其、非常Atmosphere n.气氛Initial a.最初的、主动的Contact n.接触、联络Cocktail n.鸡尾酒Ingredient n.万分、配料Taste v.品尝Wine n.酒、葡萄酒Liquor n.烈酒Spirits n.（复）烈酒Soft a.柔软的、温和的Message n.留言、消息Rock n.岩石、小冰块Twist n.一捻、一卷、一片Aspirin n.阿斯匹林（解热镇痛药） Tablet n.药片Butter n.白脱、奶油Rum n.朗姆酒（一种甜酒）Gin n.杜松子酒、金酒Bitters n.苦啤酒Lemon n.柠檬Peel n.果皮Couple n.一对、一双Captain n餐厅服务员领班.Vacant a.空的、未被占用的Seat n.安排就座Whisky n.威士忌酒Martini n.马提尼鸡尾酒Harbor n.港口Celebration n.庆祝Broccoli n.花椰菜Crab n.螃蟹Sauce n.酱汁、调味汁Chef n.厨师长、厨头Delicious a.美味可口的Worth a.值得……的Cuisine n.烹饪法、菜系Light a.清淡的Heavy a.口味重Spicy a.多香料的Speciality n.特色菜Roast v.烤Suckling n乳兽.Hot a.辣的Style n.风格Cantonese a.广东的、广州的Steamed a.蒸的Garoupa n.石斑鱼Approach v.走近、趋前Bordeaux n.法国产波尔多白葡萄酒 Foil n.衬垫物；v.衬托Napkin n.餐巾Insert v.插入、嵌入Cork n.软木塞Screw n.螺旋启器Raw a.生的、未加工的Complimentary a.恭维的，（此处）优惠、免费的 Appointment n.约会Normal a.正规的、正常的Feast n.宴会Banquet n.盛宴Daily 日报China Daily中国日报Assorted a.拼合的Seafood n.海味Poultry n.家禽Shark n.鲨鱼Fin n.鳍Shark’s fin鱼翅Pigeon n.鸽子Dim sum点心Prawn n.明虾Invitation n.邀请Custom n.风俗Tie n.领带Appetizer n.（正餐前）开胃食品Tiny a.微小的Candle n.蜡烛Clap v.拍Noodle n面条.Bowl n.碗Symbolize v.象征Shrimp n.虾Applaud v.鼓掌Organizer n.组织者Consume v.消费、消耗Consumption n.消费Master n.主人Account n.帐户Delivery n.交付、交货Dollar n.元（美国、加拿大等国的货币单位）Calculate v.计算Express a.捷运的、快递的Print v.印刷、（此处）复印Sign v.签字、签名Exclude v.把……除外Contact n. &v接触、联系Lodge v.住宿Reminder n.提醒某人的事由或东西Fair n.博览会Consumer n.消费者Jewelry n.珠宝、首饰Handicraft n.工艺品（总称） Antique n.古玩Calligraphy n.书法Garment n.服装Tonic n.滋补品Keepsake n.纪念品Toy n.玩具Address n.地址Postage n.邮票费用Pack v.包扎、包装Ship v.托运Necklace n.项链Karat n.开（黄金成色单位） Jade n.玉Inlay v.镶嵌Emerald n.祖母绿Scratch v.刮Complimentary a.免费赠送的 Metal n.金属Sweater n.羊毛衫（此处）Close-fitting a.紧身的Loose-fitting a.宽松的Waist n.背心V-neck V字领Turtle neck 高领Cardigan n.羊毛开衫Faille n.花缎Suzhou brocad古香缎e n. Knitwear n.针织品T-shirt n. T恤衫Latest-designed a.最新设计的 Durable a. 经久耐用的Sports suit运动衫Porcelain n.瓷器China n.瓷器Egg-shell n.蛋壳（色）Egg-shell china 薄胎瓷器Tableware n.餐具Note n.钞票Embroidery 刺绣n.Price-tag n.标价牌Rug n.地毯Figured a.有花纹的、烂花的 Dacron n.涤纶Brocade n.织锦缎Needlework n.针线活Cloisonne n.景泰蓝Fantastic a.奇妙的Companion a.伙伴Pharmacy n.药房Foodstuff n.食品Nutritive a.有营养的Tonic a.滋补的、强身的；n.补药Cordyceps n.冬虫夏草Sweat n.汗；出汗Side-effect n.副作用Chop v.劈开Bean n.豆Broad bean蚕豆Floss n.絮状物Floss meat肉松Turnip n.萝卜Garlic n.大蒜Seal n.印章Seal-cutting刻图章Veteran n.老手、熟手Embrace v.拥抱Showcase n.陈列窗Touch v.接触Imitation n.仿制品Reproduction n.复制品Dynasty n.王朝、朝代Gallop v.（马）奔驰Stationery n.文具Ink brush毛笔Ink slab砚石Ink stick墨Tight a.紧的Photographical a.摄影术Film n.摄影胶卷Roll n.卷Kodak 柯达（美国名牌胶卷）Exposure n.底片Photographer n.摄影者Sunrise n.日出Develop v.（此处）冲洗The exchange control law外汇管理法 Official a.官方的Commercial a.商业的Teamwork n.集体协同Analysis n.分析Factor n.因素Theory n.理论Goal n.目标、目的Social a.社会的Economic a.经济的Determine v.决定Organization n.组织Train v.培训Discuss v.讨论Furnish v.装修、提供Host n.东道主，接待PR=Public Relations 公共关系Introduce v.介绍Distinguished a.尊贵的Extend v.表达Mongolian hot p蒙古火锅Bunch n.束Sale n.销售Sales promotion 促销Appointment n.约会Tariff n.收费表Commission n.佣金Agency n. 代理商Travel agency 旅行社Credit n. 赊帐Application n. 申请Credit application form 申请赊账表 Arrangement n. 安排Cancellation n. 取消Compensation n. 赔偿Addendum n. 附录Exhibition n. 展览会Multi-function n. 多功能Buffet n. 冷餐、自助餐Poster n. 招贴Guide v. 导游Coach n. 客车Shuttle n. 短程，来回运输Shuttle bus 班车Fashion n. 时装Fashion show 时装表演Diamond n. 钻石Lock v. 上锁Deposit v. 寄存、贮存Instruction n. 指示Rude a. 粗鲁的、无礼的Misunderstanding n. 误解Corked a. 软木塞气味的（酒等）Transfer n. 转送Fare n. 车费Cigarette n. 香烟、卷烟Bedcover n. 床罩Hole n. 洞、破洞Damage v. 损坏、毁坏Forgery n. 仿造的，愤怒的ID card n. 身份证Purchase n. 买、购买Earn v. 赚得、挣得Medical a. 医学的、医疗的Sensor n. 感应器Smoke sensor 烟感器Sprinkler n. 喷水设备Automatic sprinkler自动喷水系统Hydrant n. 消防龙头Hose n. 软管Fire hose 消防救火软管Extinguisher n. 灭火器Alarm n. 警报Exit n. 安全门Basement n. 地下室Mezzanine n. 夹层楼面Orientation n.（对周围环境等的）倾向性 Groom v. 修饰Uniform n. 制服，军服Beard n. 胡须、络腮胡子Body lotion n. 润肤露Shampoo n. 洗发水Hair conditioner n. 护发素Soap n. 香皂Slipper n. 拖鞋Cotton ball n. 棉花球Sewing kit n. 针线包Needle n. 针Thread n. 线Comb n. 梳子Toothbrush n. 牙刷Toothpaste n. 牙膏Toothpick n. 牙签Towel rack n. 毛巾架Towel rail n. （挂）毛巾横杆Bath gown n. 浴衣Bath mat n. 浴室防滑垫 Bath powder n. 痱子粉 Sponge n. 海绵Wardrobe n. 衣橱Shoe horn n. 鞋拔Shoe shine n. 鞋擦Shoe cloth n. 擦鞋布Hanger n. 衣架Curtain n. 窗帘Door knob n. 门把手Night light n. 夜灯Easy chair n. 安乐椅Stool n. 凳子Chair n. 椅子Desk n. 写字台/办公桌 Drawer n. 抽屉Map n. 地图Pen n. 钢笔Ball pen n. 圆珠笔Pencil n. 铅笔Fridge n. 冰箱Bottle opener n. 开瓶器 Spoon n. 勺子Ice cube n. 冰块Potato chip n. 薯片Mineral water n. 矿泉水 Nut n. 坚果。
酒店常用英语词汇
饭店英语基本词汇management 经营、管理rack rate 市价package rate包价group rate 团队价cashier's desk 兑换处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字form 表格reservation 预订reception desk 接待处house use 酒店使用executive floor 行政楼层tip 小费reservation desk 预订处luggage office 行李房spare (形)多余的postpone (动)延期cancel (动)取消traveler’s cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 大堂luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 账单change money 换钱procedure 手续、程序up grade 升级information desk 问询处luggage label 行李标签overbooking 超额订房reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表■ 电话服务operator 电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话can't put somebody through 接不通ordinary telegram 普通电话Wake-up call service 叫醒服务Switchboard 总机Area code 区号Extention 分机receiver 听筒city phone 城市电话telephone number 电话号码replace the phone 挂上电话Line, please. 请接外线。
酒店行业中常用的专业英语词汇
酒店行业中常用的专业英语词汇I. 客房和设施A. 房间类型1. 标准间1)Standard Room - 标准间2)Single Room - 单人间3)Double Room - 双人间4)Twin Room - 双床间5)Queen Room - 大床间（通常指一张较大的床）6)King Room - 大床间（通常指一张特大号床）7)Room Amenities - 房间设施8)Bedding - 床上用品9)Ensuite Bathroom - 套间浴室10)Air Conditioning - 空调11)Heating - 暖气12)Television - 电视13)Mini Fridge - 小冰箱14)Desk - 书桌15)Chair - 椅子16)Wardrobe - 衣柜17)Luggage Rack - 行李架18)Room Service - 客房服务19)Housekeeping - 客房服务20)Wi-Fi Access - Wi-Fi接入2. 豪华间1)Luxury Room - 豪华间2)Deluxe Room - 豪华间3)Premium Room - 高级豪华间4)Executive Room - 行政豪华间5)Superior Room - 高级豪华间6)Luxury Suite - 豪华套房7)Executive Suite - 行政套房8)Presidential Suite - 总统套房9)Penthouse Suite - 阁楼套房10)Royal Suite - 皇家套房11)Grand Suite - 大套房12)Exclusive Suite - 独享套房13)Signature Suite - 特色套房14)Opulent Room - 奢华间15)Premier Room - 高级豪华间16)Luxury Room Amenities - 豪华间设施17)Luxury Room Features - 豪华间特色18)Luxury Room Decor - 豪华间装饰19)Luxury Room Service - 豪华间服务20)Luxury Room Experience - 豪华间体验3. 套房1)Suite - 套房2)Luxury Suite - 豪华套房3)Executive Suite - 行政套房4)Presidential Suite - 总统套房5)Penthouse Suite - 阁楼套房6)Royal Suite - 皇家套房7)Grand Suite - 大套房8)Junior Suite - 小型套房9)Family Suite - 家庭套房10)Duplex Suite - 复式套房11)Adjoining Suite - 相邻套房12)Connecting Suite - 连通套房13)Corner Suite - 角落套房14)Honeymoon Suite - 蜜月套房15)Signature Suite - 特色套房16)VIP Suite - VIP套房17)Exclusive Suite - 独享套房18)Spa Suite - 水疗套房19)Hospitality Suite - 欢迎套房20)Accessible Suite - 无障碍套房3. 单人间1)Single Room - 单人间2)Standard Single Room - 标准单人间3)Deluxe Single Room - 豪华单人间4)Superior Single Room - 高级单人间5)Executive Single Room - 行政单人间6)Premium Single Room - 高级单人间7)Single Occupancy - 单人入住8)Single Bed - 单人床9)Single Use - 单人使用10)Single Rate - 单人价11)Single Supplement - 单人附加费12)Single Room Reservation - 单人间预订13)Single Room Availability - 单人间可用性14)Single Room Request - 单人间要求15)Single Room Booking - 单人间预订16)Single Room Discount - 单人间折扣18)Single Room Configuration - 单人间布局19)Single Room Occupancy Rate - 单人间入住率20)Single Room Policy - 单人间政策4. 双人间1)Double Room - 双人间2)Twin Room - 双床间3)Queen Room - 大床间（通常指一张较大的床）4)King Room - 大床间（通常指一张特大号床）5)Standard Double Room - 标准双人间6)Deluxe Double Room - 豪华双人间7)Superior Double Room - 高级双人间8)Executive Double Room - 行政双人间9)Premium Double Room - 高级双人间10)Double Occupancy - 双人入住11)Double Bed - 双人床12)Double Use - 双人使用13)Double Rate - 双人价14)Double Supplement - 双人附加费15)Double Room Reservation - 双人间预订16)Double Room Availability - 双人间可用性18)Double Room Booking - 双人间预订19)Double Room Discount - 双人间折扣20)Double Room Amenities - 双人间设施B. 房间设施1. 床铺1)Bed - 床2)Single Bed - 单人床3)Double Bed - 双人床4)Twin Beds - 双床5)Queen Bed - 大床（通常指一张较大的床）6)King Bed - 大床（通常指一张特大号床）7)Bunk Bed - 双层床8)Trundle Bed - 拉床9)Murphy Bed - 墙床（可折叠收起的床）10)Sofa Bed - 沙发床11)Day Bed - 单人沙发床12)Futon Bed - 布团床（日式折叠床）13)Canopy Bed - 帷幔床14)Four-Poster Bed - 四柱床15)Platform Bed - 平台床16)Sleigh Bed - 雪橇床17)Adjustable Bed - 可调节床18)Hospital Bed - 医院床19)Cot - 小床（婴儿床）20)Air Mattress - 充气床垫2. 浴室1)Bathroom - 浴室2)Ensuite Bathroom - 套间浴室（即客房内部的私人浴室）3)Shower - 淋浴4)Bathtub - 浴缸5)Toilet - 厕所6)Sink - 洗手盆7)Mirror - 镜子8)Towel - 毛巾9)Toiletries - 洗浴用品10)Shampoo - 洗发水11)Conditioner - 护发素12)Body Wash - 沐浴露13)Soap - 香皂14)Toilet Paper - 厕纸15)Hair Dryer - 吹风机16)Bathrobe - 浴袍17)Slippers - 拖鞋18)Scale - 体重秤19)Bidet - 洗净器20)Towel Rack - 毛巾架3. 电视和娱乐设施1)Television (TV) - 电视2)Flat-Screen TV - 平板电视3)Smart TV - 智能电视4)Cable TV - 有线电视5)Satellite TV - 卫星电视6)Streaming Services - 流媒体服务7)Blu-ray Player - 蓝光播放机8)Gaming Console - 游戏机9)Video Games - 电子游戏10)Game Controller - 游戏手柄11)Board Games - 桌游12)Card Games - 纸牌游戏13)Books - 书籍14)Magazines - 杂志15)Music Player - 音乐播放器1)Air Conditioning (AC) - 空调2)Central Air Conditioning - 中央空调3)Room Air Conditioner - 房间空调4)HVAC System - 暖通空调系统5)Thermostat - 恒温器6)Cooling System - 冷却系统7)Heating, Ventilation, and Air Conditioning (HVAC) - 供暖、通风和空调系统8)Air Handler - 空气处理器9)Condenser Unit - 冷凝器单元10)Evaporator Coil - 蒸发器盘管11)Compressor - 压缩机12)Refrigerant - 制冷剂13)Ductwork - 风管系统14)Air Filter - 空气过滤器15)Ventilation Fan - 通风扇16)Air Duct - 风道17)Cooling Tower - 冷却塔18)Heat Pump - 热泵19)Chiller - 冷水机组20)Air Quality Control - 空气质量控制1)Heating - 暖气2)Central Heating - 中央供暖3)Room Heater - 房间加热器4)Radiator - 散热器5)Boiler - 锅炉6)Heat Pump - 热泵7)Baseboard Heater - 地板加热器8)Electric Heater - 电暖器9)Thermostat - 恒温器10)Heat Exchanger - 热交换器11)Furnace - 熔炉12)Hydronic Heating - 水暖供暖13)Underfloor Heating - 地暖14)Heat Vent - 暖气通风口15)Ductwork - 供暖管道16)Hot Water Radiator - 热水散热器17)Central Boiler System - 中央锅炉系统18)Gas Heater - 燃气加热器19)Heat Control System - 供暖控制系统20)Heat Recovery Ventilation (HRV) - 热回收通风C. 酒店设施1. 大堂1)Lobby - 大堂2)Reception Area - 接待区3)Front Desk - 前台4)Concierge Desk - 礼宾台5)Bell Desk - 行李服务台6)Check-in Counter - 办理入住手续柜台7)Check-out Counter - 办理退房手续柜台8)Guest Services - 客户服务9)Information Desk - 信息咨询台10)Waiting Area - 候客区11)Seating Area - 座位区12)Lobby Lounge - 大堂休息区13)Business Center - 商务中心14)Wi-Fi Zone - Wi-Fi 区域15)Meeting Point - 集合点16)Concierge Services - 礼宾服务17)Valet Service - 代客泊车服务18)Porter - 行李员19)Hotel Lobby Bar - 酒店大堂酒吧20)Decor - 装饰风格2. 接待处1)Front Desk - 前台2)Reception Desk - 接待处3)Check-in Counter - 办理入住手续柜台4)Check-out Counter - 办理退房手续柜台5)Guest Services Desk - 客户服务柜台6)Concierge Desk - 礼宾台7)Information Desk - 信息咨询台8)Reservation Desk - 预订台9)Guest Relations Desk - 客户关系柜台10)Key Card Issuance - 发卡处11)Bell Desk - 行李服务台12)Valet Desk - 代客泊车服务台13)Lost and Found - 失物招领处14)Business Center - 商务中心15)Tour Desk - 旅游咨询处16)Currency Exchange - 货币兑换处17)Complaints Desk - 投诉处18)Feedback Counter - 反馈柜台19)VIP Check-in Counter - VIP办理入住手续柜台20)Express Check-out - 快速退房服务3. 餐厅1)Restaurant - 餐厅2)Fine Dining Restaurant - 高级餐厅3)Casual Dining Restaurant - 休闲餐厅4)Buffet - 自助餐5)Café - 咖啡厅6)Bar - 酒吧7)Lounge - 休息厅8)Dining Area - 就餐区9)Private Dining Room - 私人包厢10)Outdoor Dining - 户外用餐11)Kitchen - 厨房12)Chef - 厨师13)Sous Chef - 副厨师14)Cook - 烹饪员15)Waiter/Waitress - 服务员16)Host/Hostess - 主持人/女主持人17)Menu - 菜单18)Wine List - 酒单19)Table Setting - 桌面布置1)Bar - 酒吧2)Lounge Bar - 休息厅酒吧3)Cocktail Bar - 鸡尾酒吧4)Pub - 酒吧5)Sports Bar - 运动酒吧6)Wine Bar - 葡萄酒吧7)Beer Bar - 啤酒吧8)Pool Bar - 游泳池酒吧9)Rooftop Bar - 屋顶酒吧10)Whiskey Bar - 威士忌酒吧11)Champagne Bar - 香槟酒吧12)Bar Counter - 酒吧柜台13)Bartender - 调酒师14)Barback - 酒吧助理15)Bar Stool - 酒吧高脚凳16)Bar Menu - 酒吧菜单17)Happy Hour - 欢乐时光18)Last Call - 最后呼叫19)Drink Specials - 特色饮品20)Bar Tab - 酒吧账单1)Swimming Pool - 游泳池2)Outdoor Pool - 室外游泳池3)Indoor Pool - 室内游泳池4)Lap Pool - 游泳池5)Kiddie Pool - 儿童游泳池6)Hot Tub/ Jacuzzi - 按摩浴缸/水疗浴缸7)Poolside - 游泳池旁8)Pool Deck - 游泳池平台9)Pool Bar - 游泳池酒吧10)Pool Towel - 游泳池毛巾11)Poolside Lounge Chairs - 游泳池边的躺椅12)Pool Maintenance - 游泳池维护13)Pool Rules - 游泳池规定14)Pool Lifeguard - 游泳池救生员15)Pool Temperature - 游泳池水温16)Pool Depth - 游泳池深度17)Pool Float - 游泳池浮板18)Pool Fence - 游泳池围栏19)Pool Pump - 游泳池水泵20)Poolside Service - 游泳池边的服务6. 健身房1)Fitness Center/Gym - 健身中心/健身房2)Gym Equipment - 健身器材3)Treadmill - 跑步机4)Elliptical Trainer - 椭圆机5)Stationary Bike - 动感单车6)Weightlifting Area - 举重区7)Free Weights - 自由重量器械8)Resistance Machines - 阻力器械9)Exercise Mat - 运动垫10)Stretching Area - 拉伸区11)Fitness Class - 健身课程12)Personal Trainer - 私人教练13)Fitness Assessment - 健身评估14)Locker Room - 更衣室15)Shower Facilities - 淋浴设施16)Towel Service - 毛巾服务17)Hydration Station - 补水站18)Fitness Schedule - 健身课程表19)Fitness Membership - 健身会员资格20)Fitness Center Policies - 健身中心规定1)Conference Room - 会议室2)Meeting Room - 会议室3)Boardroom - 董事会议室4)Function Room - 多功能厅5)Seminar Room - 研讨会室6)Training Room - 培训室7)Auditorium - 礼堂8)Banquet Hall - 宴会厅9)Exhibition Hall - 展览厅10)Breakout Room - 分组会议室11)Conference Facilities - 会议设施12)Audio-Visual Equipment - 音视频设备13)Projector - 投影仪14)Screen - 屏幕15)Microphone - 麦克风16)Podium - 讲台17)Whiteboard/Flipchart - 白板/翻页板18)Conference Call - 电话会议19)Catering Service - 餐饮服务20)Meeting Planner/Coordinator - 会议策划/协调人1)Banquet Hall - 宴会厅2)Ballroom - 舞厅3)Function Hall - 多功能厅4)Event Hall - 活动厅5)Reception Hall - 接待厅6)Dining Hall - 餐厅7)Grand Hall - 大厅8)Social Hall - 社交厅9)Wedding Venue - 婚礼场地10)Gala Venue - 庆典场地11)Conference Hall - 会议厅12)Exhibition Hall - 展览厅13)Meeting Space - 会议空间14)Party Room - 派对厅15)Cocktail Lounge - 鸡尾酒休息室16)Function Room - 功能室17)VIP Lounge - 贵宾休息室18)Venue Rental - 场地租赁19)Hall Decoration - 大厅装饰20)Catering Service - 餐饮服务II. 酒店服务A. 预订和登记入住1. 预订房间1)Room Reservation - 房间预订2)Booking - 预订3)Reservation Confirmation - 预订确认4)Check-in - 入住5)Check-out - 退房6)Room Type - 房间类型7)Room Category - 房间类别8)Room Rate - 房价9)Room Availability - 房间可用性10)Room Inventory - 房间库存11)Occupancy - 入住率12)No-show - 未到13)Cancellation Policy - 取消政策14)Early Check-in - 提前入住15)Late Check-out - 延迟退房16)Reservation System - 预订系统17)Booking Engine - 预订引擎18)Booking Confirmation Number - 预订确认号19)Group Booking - 团体预订20)Waitlist - 候补名单2. 入住登记1)Check-in - 入住2)Guest Registration - 客人登记3)Guest Check-in - 客人入住登记4)Registration Card/ Form - 登记卡/表格5)Identification - 身份证明6)Passport - 护照7)Driver's License - 驾驶证8)ID Card - 身份证9)Room Assignment - 房间分配10)Key Card/Room Key - 门卡/房间钥匙11)Welcome Package - 欢迎礼包12)Check-in Time - 入住时间13)Late Arrival - 晚到14)Early Arrival - 早到15)Express Check-in - 快速入住16)Front Desk - 前台17)Concierge Desk - 礼宾台18)Bellboy/Porter - 行李员/门童19)Room Inspection - 房间检查20)Check-in Procedure - 入住流程3. 结账1)Check-out - 退房2)Billing - 结账3)Payment - 付款4)Invoice - 发票5)Final Bill - 最终账单6)Settlement - 结算7)Payment Method - 付款方式8)Credit Card - 信用卡9)Debit Card - 借记卡10)Cash Payment - 现金支付11)Room Charge - 房费12)Additional Charges - 附加费用13)Incidental Charges - 杂费14)Mini Bar Charges - 迷你吧费用15)Telephone Charges - 电话费用16)Internet Charges - 上网费用17)Discounts - 折扣18)Receipt - 收据19)Refund - 退款20)Payment Confirmation - 付款确认B. 客房服务1. 房间清洁1)Housekeeping - 客房服务2)Room Cleaning - 房间清洁3)Housekeeper - 客房服务员4)Housekeeping Supervisor - 客房服务主管5)Cleaning Schedule - 清洁计划6)Cleaning Checklist - 清洁检查表7)Housekeeping Staff - 客房服务人员8)Turn Down Service - 整理服务9)Bed Making - 整理床铺10)Vacuuming - 吸尘11)Dusting - 擦拭灰尘12)Mopping - 拖地13)Trash Removal - 垃圾清理14)Linen Change - 更换床上用品15)Towel Replacement - 更换毛巾16)Toiletry Restocking - 补充洗漱用品17)Room Inspection - 房间检查18)Deep Cleaning - 深度清洁19)Sanitization - 消毒20)Cleaning Supplies - 清洁用品2. 补给品1)Amenities - 便利设施2)Toiletries - 洗漱用品3)Guest Supplies - 客房用品4)Complimentary Items - 免费用品5)Hotel Amenities - 酒店设施6)In-room Amenities - 客房设施7)Shampoo - 洗发水8)Conditioner - 护发素9)Body Wash - 沐浴露10)Soap - 香皂11)Lotion - 乳液12)Toothpaste - 牙膏13)Toothbrush - 牙刷14)Shower Cap - 浴帽15)Razor - 剃须刀16)Shaving Cream - 剃须膏17)Hairdryer - 吹风机18)Coffee/Tea Supplies - 咖啡/茶供应品19)Bottled Water - 瓶装水20)Snack Basket - 小吃篮3. 服务员1)Waiter/Waitress - 服务员2)Server - (美式英语) 服务员3)Host/Hostess - 主人/女主人4)Bartender - 调酒师5)Barista - 咖啡师6)Concierge - 礼宾员7)Bellhop/Porter - 行李员/门童8)Room Attendant - 房间服务员9)Housekeeper - 客房服务员10)Housekeeping Supervisor - 客房服务主管11)Housekeeping Manager - 客房服务经理12)Front Desk Clerk/Agent - 前台接待员/代理13)Receptionist - 接待员14)Doorman - 门童15)Valet - 代客泊车员16)Porter - 行李员17)Room Service Attendant - 客房服务员18)Sommelier - 品酒师19)Catering Staff - 餐饮服务人员C. 餐饮服务1. 早餐1)Breakfast - 早餐2)Buffet Breakfast - 自助早餐3)Continental Breakfast - 欧式早餐4)Full English Breakfast - 英式丰盛早餐5)American Breakfast - 美式早餐6)Brunch - 早午餐7)Breakfast Menu - 早餐菜单8)Breakfast Bar - 早餐吧台9)Breakfast Service - 早餐服务10)Breakfast Buffet Spread - 早餐自助餐11)Breakfast Selection - 早餐选择12)Continental Buffet - 欧式自助餐13)Hot Breakfast Items - 热食早餐项目14)Cold Breakfast Items - 冷食早餐项目15)Healthy Breakfast Options - 健康早餐选择16)Grab-and-Go Breakfast - 随取随走早餐17)Breakfast Hours - 早餐时间18)Breakfast Attendant - 早餐服务员19)Breakfast Specials - 早餐特色菜20)Breakfast Package - 早餐套餐2. 午餐1)Lunch - 午餐2)Lunch Menu - 午餐菜单3)Lunch Specials - 午餐特色菜4)Business Lunch - 商务午餐5)Set Lunch - 套餐午餐6)Buffet Lunch - 自助午餐7)Express Lunch - 快捷午餐8)Working Lunch - 工作午餐9)Lunch Hour - 午餐时间10)Lunch Break - 午餐休息时间11)Lunch Service - 午餐服务12)Lunch Reservation - 午餐预订13)Lunch Meeting - 午餐会议14)Takeout Lunch - 外卖午餐15)Lunch Buffet Spread - 午餐自助餐16)Healthy Lunch Options - 健康午餐选择17)Chef's Special Lunch - 主厨特色午餐18)Daily Lunch Special - 每日午餐特价菜19)Lunch Combo - 午餐套餐3. 晚餐1)Dinner - 晚餐2)Dinner Menu - 晚餐菜单3)Dinner Specials - 晚餐特色菜4)À la carte Dinner - 单点晚餐5)Fine Dining - 高档餐饮6)Gourmet Dinner - 美味晚餐7)Formal Dinner - 正式晚餐8)Casual Dinner - 休闲晚餐9)Dinner Service - 晚餐服务10)Dinner Reservation - 晚餐预订11)Dinner Buffet - 晚餐自助餐12)Chef's Dinner Special - 主厨晚餐特色菜13)Candlelit Dinner - 烛光晚餐14)Family Dinner - 家庭晚餐15)Private Dinner - 私人晚餐16)Themed Dinner - 主题晚餐17)Three-course Dinner - 三道菜晚餐18)Dinner Entertainment - 晚餐娱乐节目4. 自助餐1)Buffet - 自助餐2)Buffet Spread - 自助餐品种3)Buffet Table - 自助餐桌4)Buffet Service - 自助餐服务5)Buffet Area - 自助餐区域6)Buffet Counter - 自助餐柜台7)Buffet Menu - 自助餐菜单8)Buffet Breakfast - 自助早餐9)Buffet Lunch - 自助午餐10)Buffet Dinner - 自助晚餐11)Buffet Catering - 自助餐餐饮服务12)Buffet Selection - 自助餐选择13)Buffet Setup - 自助餐布置14)Buffet Attendant - 自助餐服务员15)Buffet Price - 自助餐价格16)Buffet Style - 自助餐风格17)Buffet Spread Layout - 自助餐摆放布局18)Buffet Station - 自助餐工作台19)Buffet Hours - 自助餐时间5. 客房送餐服务1)Room Service - 客房送餐服务2)In-Room Dining - 房内用餐服务3)Dining in the Room - 房内就餐4)Room Service Menu - 客房送餐菜单5)Room Service Hours - 客房送餐时间6)Room Service Charge - 客房送餐费用7)Room Service Order - 客房送餐订单8)Room Service Attendant - 客房送餐服务员9)Room Service Tray - 客房送餐托盘10)Room Service Etiquette - 客房送餐礼仪11)Room Service Breakfast - 客房送餐早餐12)Room Service Lunch - 客房送餐午餐13)Room Service Dinner - 客房送餐晚餐14)Late Night Room Service - 夜间客房送餐服务15)Special Requests for Room Service - 客房送餐特殊要求16)Room Service Wait Time - 客房送餐等待时间17)Room Service Tip - 客房送餐小费18)Room Service Delivery - 客房送餐送达19)Room Service Beverage - 客房送餐饮品20)Room Service Amenities - 客房送餐设施。
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Hotel English Words:
make a reservation:预定
register：登记、注册
Room Reservation: 客房预订处
Book : 预订book a room/ book a ticket Confirm : 确认
Counter : 柜台
Double room: 双人房
Single room: 单人间
Triple room:三人间
Standard room : 标准间
Family suite: 家庭套房
Deluxe suite : 豪华套房Presidential suite : 总统套房
Double room with tiwn beds:有两张单人床的双人间
Double bed:双人床
Room change : 房价
Special rate : 优惠价
Service change: 服务费
Discount : 折扣a 10 percent discount/off suites: 套房
How would you like to pay ? credit card or cash ?(您想怎么付款？)
---Credit card: 信用卡
---Cash : 现金
Name tag : 标签，行李牌
Luggage/baggage: 行李
Suitcase : 箱子
Handbag : 手提包Valuables: 贵重物品Breakable : 易碎的
Full name/complete name: 全名Fill in : 填写
Nationality : 国籍Departure date : 离开日期Signature : 签名
Passport :护照
Receipt : 收据
Fine : 罚金
Sundry fee : 杂费
Bill : 账单
Invoice : 发票
Mis-check : 算账出错
Overpay : 多付
Currency : 货币
Airmail :航空邮寄
Ordinary mail/bill:普通邮寄Registered mail : 挂号信Charge to the room : 挂账
Free of charge :免费的Exchange rate : 兑换率
Hotel policy : 酒店的规定Express : 快件
Deposit : 压金
Off-season : 淡季
Peak-season : 旺季
Arrival list : 来客单Telephone directory : 电话号码本
A long distance :长途电话
A local call : 市内电话
Extension : 电话分机
Elevator/lift : 电梯left--leave Supermarket : 超市
Suite n. 套房
Discount n. 折扣
Reception desk n. 前台front desk
Expense n. 花费、经费、费用
Charge v. 收费/n
List n. 表、目录、名单wine list 酒单, price list 价格单
Rate n. ，汇率，等级
Flight number n.飞行、航班号
Conference n. 会议
Check n. 支票
Doorman n. 门卫人员
Tag n. 标签
Registration n. 登记、注册register .v Reception ist n. 接待员artist, science Bellman n. 应接员
Recommend v. 推荐、介绍、建议
Trunk n.行李箱（卡车）
Baggage n.行李
Cash n.现金、现款
Credit n.信用贷款
Lobby n.（剧院、旅馆等的）门廊、门厅
Suitcase n.衣箱
Cart n.小推车
Entrance n.入口处出口exit
Attendant n.侍者、服务员，maid 女服务员
Timetable n.时刻表
Elevator n.电梯
Duty n.责任
Service n.服务
Spacious a.广阔的、宽敞的space. place
Souvenir n.纪念品
Restaurant n.饭店、餐馆
Indoor a.室内的
Salon n.沙龙、美容室
Bill n.帐单
Mini-bar n.（宾馆客房的）小冰箱 Can n.听头、罐头a can of beer
Receipt n.收到、收据、收条
Apologize v.道歉、谢罪
Request n.& v.请求、要求
Housekeeping department 房务部
Laundry n. do the laundry 洗衣服
Coordinate v.协调
Comfortable adj.舒适的
Business repeat rate 回头客率
Maid n 女服务员
Chamber maid 客房女服务员
Houseman n.杂务工doorman bellman Trolley n.手推车cart
Towel n.毛巾
Shower n.淋浴take a shower洗澡When do you take a shower?
---Twice a day/Once a week /
Coin n. 硬币
Emergency n.紧急情况、突发事件
Bar n.酒吧
Cafeteria n.自助餐厅
Coffee shop咖啡室
Bartender n.酒保
ID card n. 身份证
Purchase n. 买、购买buy
Earn v. 赚得、挣得earn money
Medical a. 医学的、医疗的medical
service
Extinguisher n. 灭火器 Alarm n. 警报、闹钟 Exit n. 安全门
Basement n. 地下室 Shampoo n. 洗发水 Soap n. 香皂
Slipper n. 拖鞋
Toothbrush n. 牙刷
Toothpaste n. 牙膏
Toothpick n. 牙签。