客房服务英语(一)

酒店客房常用实用英语

美联英语提供

整房员部分:

1．When would you like me to do your room，sir？

您要我什么时间来给你打扫房间呢，先生？

2．You can do it now if you like．如果您愿意，现在就可以打扫。

3．May I do the turn-down service for you now？

现在可以为您开夜床服务（收拾房间）了吗？

4．（客人）Could you come back in three hours？

你能不能过3小时再来整理？

5．It“s growing dark．Would you like me to draw the curtains for you？

天黑下来了，要不要我拉上窗帘？

6．We will come and clean room immediately.我们马上就来打扫您的房间。

7．Turn-down service ,May I come in?夜床服务，我可以进来吗？

8．I’m sorry to trouble you, sir. May I clean the room now?先生，对不起麻烦您了。现在我可以打扫房间吗？9．I’m coming to change the sheets and pilloweases.我来调换床单和枕套。

10. When would it be convenient?什么时候比较方便（打扫您的房间）？

11．I’ll come later.我等会再来。

房务中心部分

1．I’ve come to collect your laundry.我来取您要洗的衣服。

2．When would you like your laundry back?您要什么时候取回送洗的衣服？

3．Would you please fill in the laundry list?请您填一下送洗衣服的清单，好吗？

4．Are they to be dry-cleaned?要不要干洗？

5．Your laundry is back, madam. 小姐，您的衣服送来?。

6．You’d better check your laundry.您最好查看一下洗好的衣服。

7．Please sign on the laundry list, sir.请您在送洗衣服清单上签字，先生。

8．I’ll inform the Maintenance Department right now.我马上通知维修部。

9．We have express laundry service.我们有快洗服务。

10．If you are in a hurry, we have a two-hour quick service.如果您急着要，我们有两小时的快速服务。11．One moment, madam. I“ll bring them to you right away。等一会儿，夫人。我马上送来。

12．Leave your laundry in the laundry bag.请把要洗的东西放入洗衣袋中。

13．Just a moment, please, miss. I’ll go and get it right away.小姐，请稍等，我马上给您去拿来。

14. We“ll send someone to repair it immediately．我们会马上派人来修的。

15. What“s the trouble？哪儿坏啦？

16. If you need anything ,please dial 9 and you will get the housekeep.如果还需要别的什么东西，请告诉我们。

17.I’ll send them up right away.我马上拿来。

18．I’m not really sure.我吃不准/我不能肯定。

19．Sorry ,he’s not staying in our hotel.对不起，他不住在我们酒店。

20．Have you checked your room?您在房间内找过了吗？

21．Don’t worry. We will help you to look for it.不要担心，我们帮您寻找。

22．The mini-bar is over there.小冰箱在那里。

23．The repairman will come to your room within minutes.修理人员马上就到您房间。

24．The tap is out of order.水龙头坏了。

25．I hope you did nor hurt yourself.我希望您没有受伤。

26. How do you like this room?您觉得这个房间怎么样？

美联英语：