商务英语热门话题42个
商务英语话题
商务英语话题
商务英语是一种特殊的英语语言，主要是用于商务交流、国际贸易、金融投资等方面。
在全球化的今天，商务英语已经成为了各行业必备的一项技能。
下面是一些常见的商务英语话题。
1. 商务会议
商务会议是商业活动中非常重要的一环，商务英语也是商务会议中必备的技能。
商务会议主要包括议程制定、发言、讨论、表决等环节，需要运用到丰富的商务英语词汇和技巧。
2. 商务谈判
商务谈判是商业合作中的关键环节，需要运用到各种商务英语技巧和策略，如破冰、沟通、协商、磋商、让步等。
3. 商务信函
商务信函是商业活动中不可或缺的一部分，它是商务英语中最重要的应用之一。
商务信函主要包括询问、回复、催款、邀请、感谢等各种类型，需要结合商务英语的规范和习惯来书写。
4. 商务演讲
商务演讲是商业活动中的一大特色，它需要运用到高超的口语表达技巧和商务英语词汇，能够有效地传递信息，提升自己的形象和影响力。
总之，商务英语是现代商业活动中必不可少的一部分，掌握好商务英语技能有助于与国际商业接轨，提升自己的竞争力。
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商务英语的热门话题参考
商务英语的热门话题参考A: Good Morning, sir, what can I do for you?早上好，先生，我能帮你忙吗？B: Well, I have got a new partner in a big transaction, and planned to sign a contract at the end of this month. So I’d like to know more about that pany.是这样的，我在一笔大买卖中结交了一位新的贸易伙伴，并方案在月底签约，因此，我想了解这家公司更多的情况。
A:Which country is that pany registered in?这家公司是在哪个国家的？B:Australia. What should I do if I want to get the credit information of our cooperate partner?澳大利亚。
如果我想了解我们合作伙伴的资信问题，我们应该做些什么？A: It’s not plic ated, the only thing for you to do is to fill in a form and sign it. Then we send it to our branch office or agent in the relevant country Via fastest method. They will do per your request, then send the report back. Of course it is in a Confidentiality, we will then pass the report to you as soon as we get it.这并不复杂，你所做的唯一一件事就是填表并签字，然后，我们将以最快的速度将表传到我们办事处或者代办处。
商务英语口语考试话题
商务英语口语考试话题1. customers: Have you ever experienced a situation that the customer care was very good? What do you think makes good customer care? Yes. A A good good good customer customer customer care care care is is is to to to serve serve serve the the the people people people by by by heart heart heart and and and make make make every every every effort.Even effort.Even effort.Even when when when a a situation is not easily resolved, a caring and motivated person can usually find a way to help. So a good customer care isn't to say "sorry,I can't" with smiling. 2. companies ：Do Do you you you know know know any any any famous famous famous company company company related related related to to to your your your major? major? major? Please Please Please describe describe describe one one one of of of them them briefly. Intel ,AMD,Samsung,Taiwan Semiconductor Intel: Intel: Intel Intel Intel Corporation Corporation Corporation (NASDAQ: (NASDAQ: (NASDAQ: INTC) INTC) INTC) is is is an an an American American American multinational multinational multinational semiconductor semiconductor semiconductor chip chip maker corporation headquartered in Santa Clara, California, United States and the world's largest semiconductor chip maker, based on revenue.[4] It is the inventor of the x86 series of microprocessors, the processors found in most personal computers. 6. retailing ：Have you ever used the Internet to shop? Compared with the traditional shopping, what are the advantages and disadvantages of Internet shopping? Yes , I have. Advantages: Shopping on the internet is convenient ，and I don’t have to go out . I can compare a variety of things selling on line . Disadvantages:Consumer Disadvantages:Consumer protection protection protection is is is difficult difficult difficult to to to rengulate rengulate rengulate on on on the the the Internet,and Internet,and Internet,and the the the consumers consumers may may get get get cheated.And cheated.And cheated.And consumers consumers consumers can can can only only only see see see the the the goods, goods, goods, but but but they they they can can can’’t t touch touch touch or or smell the goods. 7. products ：What are the four ways in which advertising can work? If you are given an aerobic workout machine, what do you want to advertise it? Advertising can inform or persuade or remind or motivate;obviously the type of ad depend on the products. Aerobic workout machine: At first,Let people know that we are very formal and professional in the aerobic workout machine. Then the Internet can be our friend.Make a Website for the aerobic workout machine. Advertising on the Internet and TV . Make sure you're clear about who is the main consumer. 8. people What are the differences between men and women in the workplace? Whom do you think is easier to work with, men or women? Why? Men tend to be competitive ,while women method is collaborative. Men often think of the heart of the problems ,while women always look at various options. Men ’s body language include forceful gestures while women not. It is hard to say who is easier to work with.Generally speaking, women tend to be more emotional. Men are physically stronger than women. If I must make a choice,I think men is easier to work. with. So I can say and behave myself ,not worry about the jealousy. 9. business environment ：Many everyday brands used by people can have varying prices throughout the world. What do do you think you think are the possible factors which can influence price? Take a factor a s example, as example, and say why it can influence price. Possible factors:Some of the variations in price are due to differences in exchange rates,some are due to the differences in local raw materials and production or shopping costs and some are due to variation in taxes and the oil price. Oil Oil price:.For price:.For price:.For example,the example,the example,the cost cost cost of of of the the the increasing increasing increasing oil oil oil price price price is is is natural natural natural increase increase increase in in in transportation transportation fee.The increase cost of transportation can lead to higher price of every brands. 12. competition ：What are the three strategies which are very important for a company to become a market leader? If your company wants to launch a new product “Lucky Cola ”, what do you want to do to make your product more competitive? Cost :so reducing cost,producing more cheaply ,selling more cheaply Differetiation :that is making your pruducts appear very special in the market place Innovation Innovation :so :so :so finding finding finding new new new products products products and and and new new new ways ways ways to to to market market market products,which products,which products,which is is is particularly particularly important in the global market. Job interview: What would you like to do after you finish your studies? (Why?) l go abroad, look for a job, hunt for a job, study further, post graduate What are you doing now for the preparation of your future plan? l knowledge preparation: attend training course l psychological preparation: be mature l improve interpersonal skills 。
商务英语的话题 Advertisement广告营销
商务英语的话题 Advertisement广告营销关于商务英语的热门话题：Advertisement广告营销A: As far as I know, your products are being advertised only in the print media. That’s far from enough.据我所知，您的产品仅做了印刷广告，这远远不够。
B: What’s your idea? 您认为呢?A: I think the products should be advertised ontelevision as well.我认为还应该做电视广告。
B: Television? That’s awfully expensive. Do you think we can afford that type of campaign?电视广告?费用贵的可怕。
您认为我们能搞的起这种宣传吗?A: With the pany developing, more expensive media should be used…………..随着公司的'发展，应当做些费用更贵的广告………………………B: I’ll think over your suggestion and discuss it with my sales department.我会考虑你的建议，并且月销售部讨论一下。
A: Oh, by the way, here are two advertisement I’ve created for you. Would you like to have a look at them?哦，顺便说一声，这是我给你们设计的两份广告，您想看一下吗?B: Thank you, They look very appealing.谢谢，看上去很吸引人。
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商务英语：地道口语让你人气飙升
商务英语：地道口语让你人气飙升商务英语：十句地道口语让你人气飙升导语：在运用商务英语的职场环境中，如果同学们能够轻松说出下面十句口语，那么让让你的办公室人气爆声，赶快来看看吧。
1. What are you up to? 你正在做什么?假设你在办公室想跟同事沟通下工作情况，又怕耽误对方的工作，就可以先问同事"In the middle of something?" (你在忙吗?) 如果对方回答"Kind of."(算是吧。
)这时你就可以继续你的谈话了，比如可以做一下谈话前的“热身”，问对方："What are you up to?"(你最近在忙什么啊?)，然后再展开你想沟通的话题。
另外美国人见面时常用的问候语"What’s up?"就与"What are you up to?"在意思方面很接近，都是问“你最近在做什么啊?”但是需要注意一点：语气的.不同所表达的意思也不相同，比如你发现在未经你允许的情况下，别人正在你的办公桌上乱翻，就可以过去责问他"What are you up to?"(你正在搞什鬼?)。
除此以外"What are you up to?"还有其他意思，比如你的同事正在完成某个项目，你就可以说"What are you up to?"(目前进展如何?)当然"What are you up to?"与"What are you doing?"意思基本相同，可相互取代，但是多变的表达方式会令你在工作期间的交流中显得更加出彩。
2. In the middle of something? 你正在忙吗?在上面已经提到了In the middle of something? (你正在忙吗?)这句话，惯用的说法是"Are you busy?"，但是死啃一种说法显然过于单一化，把眼界放广一点，对于同一个概念要有不同的变化。
商务英语话题
1.Appointment2.Product Promotion3.The competitive features between retail chains and supermarkets in China.4.The effects of business communication on enterprise management5.The art of modern business communication6.The E-commerce roles in business affairs7.Customer-service skills for Chinese-foreign enterprises8.Multi-level marketing9.English for advertising and its translation10.A discussion on the strategic meaning of branding11.Branding images and benefits12.Skills for negotiation13.Countermeasures to control leaving personnel14.Conditions and strategies of multinational operation15.Financing problems of small and medium-sized enterprises16.The reform of commercial banks in China17.Disputes on stock markets in China18.Knowledge relating to international trading19.Intercommunication abilities of business English20.Features of current market competition and their countermeasures21.Countermeasures to the rising worldwide petrol price22.The effects of globalizing economy to our foreign trading23.The effects of globalizing economy to our foreign trading24.The importance of English intercommunication skills for the management of Sino-Foreign hotels25.A discussion on L/C balancing risks and their countermeasures26.Building up the social security system under the market economyrmation functions in industrial Management28.Advantages and disadvantages of E-business29.Transportation risks of international trading30.Some problems in business negotiation31.Marketing models for quick consumer goods32.Opportunities and Challenges of Retailing in China after its joining WTO33.Advantages and disadvantages of advertising language34.Advertising language features and rhetoric skills35.Views on job interview36.Dealer’s opportunities and challenges in China37.Word features of business English and its learning strategies38.Features of Spoken English for Business Negotiation39.Business administrative communication skills40.Factory tour。
BEC商务英语高级口语考试话题汇总
BEC商务英语⾼级⼝语考试话题汇总不论是报考BEC商务英语初级还是中⾼级别的同学们，平时的积累是通过考试的⼀种⽅法。
下⾯⼩编给考⽣们提供⼀篇有关BEC⾼级⼝语考试话题的内容仅供参考。
bec⼝语话题11.Different Communication Styles不同的交流风格The way people communicate varies widely between, and even within, cultures. One aspect of communication style is language usage. Across cultures, some words and phrases are used in different ways. For example, even in countries that share the English language, the meaning of "yes" varies from "maybe, I'll consider it" to "definitely so," with many shades in between.Another major aspect of communication style is the degree of importance given to non-verbal communication. Non-verbal communication includes not only facial expressions and gestures; it also involves seating arrangements, personal distance, and sense of time. In addition, different norms regarding the appropriate degree of assertiveness in communicating can add to cultural misunderstandings. For instance, some white Americans typically consider raised voices to be a sign that a fight has begun, while some Asian, African, Jewish and Italian Americans often feel that an increase in volume is a sign of an exciting conversation among friends. Thus, some white Americans may react with greater alarm to a loud discussion than would members of some American ethnic or non-white racial groups.bec⼝语话题22.Different Attitudes Toward Conflict对待冲突的态度不同Some cultures view conflict as a positive thing, while others view it as something to be avoided. In the U.S., conflict is not usually desirable; but people often are encouraged to deal directly with conflicts that do arise. In fact, face-to-face meetings customarily are recommended as the way to work through whatever problems exist. In contrast, in many Eastern countries, open conflict is experienced as embarrassing or demeaning; as a rule, differences are best worked out quietly. A written exchange might be the favored means to address the conflict.bec⼝语话题33.Different Approaches to Completing Tasks采⽤不同⽅法去完成任务From culture to culture, there are different ways that people move toward completing tasks. Some reasons include different access to resources, different judgments of the rewards associated with task completion, different notions of time, and varied ideas about how relationship-building and task-oriented work should go together.When it comes to working together effectively on a task, cultures differ with respect to the importance placed on establishing relationships early on in the collaboration. A case in point, Asian and Hispanic cultures tend to attach more value to developing relationships at the beginning of a shared project and more emphasis on task completion toward the end as compared with Americans. Americans tend to focus immediately on the task at hand, and let relationships develop as they work on the task. This does not mean that people from any one of these cultural backgrounds are more or less committed to accomplishing the task, or value relationships more or less; it means they may pursue them differently.bec⼝语话题44.Different Decision-Making Styles不同的做决定的风格The roles individuals play in decision-making vary widely from culture to culture. For example, in the U.S., decisions are frequently delegated -- that is, an official assigns responsibility for a particular matter to asubordinate. In many Southern European and Latin American countries, there is a strong value placed on holding decision-making responsibilities oneself. When decisions are made by groups of people, majority rule is a common approach in the U.S.; in Asia consensus is the preferred mode. Be aware that individuals' expectations about their own roles in shaping a decision may be influenced by their cultural frame of reference.bec⼝语话题55.Different Attitudes Toward Disclosure对待披露/曝光的态度不同In some cultures, it is not appropriate to be frank about emotions, about the reasons behind a conflict or a misunderstanding, or about personal information. Keep this in mind when you are in a dialogue or when you are working with others. When you are dealing with a conflict, be mindful that people may differ in what they feel comfortable revealing. Questions that may seem natural to you -- What was the conflict about? What was your role in the conflict? What was the sequence of events? -- may seem intrusive to others. The variation among cultures in attitudes toward disclosure is also something to consider before you conclude that you have an accurate reading of the views, experiences, and goals of the people with whom you are working.。
常用商务英语口语900句
常用商务英语口语90句1、Welcome to our company. 欢迎来我们公司。
2、May I offer you a cup of coffee? 我可以给您来杯咖啡吗？3、Would you like to have a seat? 请坐。
4、I'll inform Mr. Smith of your arrival. 我会通知史密斯先生您的到来。
5、Do you have any specific requirements? 您有什么特殊要求吗？6、Can I have your business card, please? 您可以给我您的名片吗？7、Let's get down to business. 现在开始谈正事。
8、Would you like to introduce your company first? 你们可以先介绍一下你们公司吗？9、May I know your thoughts on this matter? 您对这个问题有何看法？10、What's your target market? 您的目标市场是什么？11、How do you see the competition in this market? 您如何看待这个市场的竞争？12、What's your main product range? 您的主要产品是什么？13、How do you ensure the quality of your products? 您如何保证您的产品质量？14、What's your payment term? 您的付款方式是什么？15、What's your MOQ? 您的最小订购量是多少？16、Can you provide samples? 您可以提供样品吗？17、What's your delivery time? 您的交货时间是多久？18、What's your after-sale service policy? 您的售后服务政策是什么？19、May I know your price? 您能告诉我价格吗？20、Can we discuss the price in more detail? 我们可以详细讨论一下价格吗？21、We'd like to sign the contract today. 我们今天想签订合同。
商务英语情景对话100主题-真正完整版
Day today Office日常事务1 Faxes传真2 Telephone Calls电话3 Making Telephone Appointments电话预约4 Memos备忘录5 Business Correspondence商业信函6 Placing an Order下订单Office Talk办公室谈话7 Coworkers同事8 Bosses老板9 Brainstorming集体讨论10 Commuting乘公交车上下班11 The Working Lunch工作午餐Business Trip商务旅行12 International Business Travel国际商务旅行13 Dressing for Business商务着装14 Hotel Situations旅馆情景15 Negotiating the Subway乘地铁Client Reception接待客户16 Receiving Clients接待客户17 Entertaining Clients招待客户18 Accommodating Foreign Clients接待国外客户19 Factory Tours参观工厂Business Communization商务交流20 Personal Introductions个人介绍21 Small Talks聊天22 Delivering Bad News传达坏消息23 Polite Questions礼貌提问24 Farewells道别Negotiation谈判25 Clarifying the Stakes说明利害关系26 Making Concessions做出让步27 Discussing the Bottom Line讨论底线28 Accepting and Confirming接受和确认29 Hard Bargainers VS Soft Bargainers强硬的对手和温和的对手Company Organization公司结构30 CEO执行总裁31 Stockholders股东32 Board of Directors董事会33 Managerial Staff管理人员34 Labor Staff普通员工Meetings and Interviews会议和面谈35 Executing Meetings开会36 Performance Reviews业绩评估37 Agendas会议议程38 Making Requests提出要求Presentations业务陈述39 Preparation and Developing Your Topic准备和展话题40 Introductions and Beginnings介绍和开头41 Making Transitions in the Presentation陈述中的过渡42 Conclusions结论43 O&A (Question and Answer Period)提问阶段Data数据处理44 Trends趋势45 Systems制度46 Scheduling日程安排47 SWOT An山sis态势分析48 Statistical Reports数据统计报告Technology技术49 Email电子邮件50 Computer Technology计算机技术51 Running an Internet Business网上做生意52 Electronic Gadgets数码产品53 Web based Marketing网上营销Financial Topics财务话题54 Costing成本55 Budgets预算56 Auditing审计57 The Economy经济58 Fundraising集资Legal Topics法律话题59 Confidentiality机密60 Lawyers律师61 Contracts合同62 Copyright版权63 Patents专利64 Environmental Regulations环境条例Marketing Topics营销话题65 Marketing Surveys市场调查66 Target Audience目标消费者67 Print and Media Advertising印刷和媒体广告68 Promotional Events促销活动69 Developing the Market市场开发Sales Topics销售话题70 Selling Points卖点71 Trade Shows贸易展览72 Sales Reviews检查销售额73 Product Demonstrations产品演示74 Following up on Leads线索追踪75 Customer Service顾客服务International Topics国际话题76 Sourcing得到供货77 Export／Import出口／进口78 Exchange Rates汇率79 International Greeting Methods国际问候方式Big Business跨国公司80 Mergers合并81 Competition竞争82 Climbing the Corporate Ladder进入管理层83 Branch Offices分支机构84 Consulting咨询Employment Practices雇用惯例85 Fair Pay公平薪酬86 Recruiting Personnel人员招聘87 Retirement退休88 Partnership合作关系89 R&um6s简历90 Job Interviews求职面试Social and Equality Issues社会和平等话题91 Women in the Workforce职业女性92 Discrimination歧视93 Welfare福利94 Labor Unions工会95 Strikes and Demonstrations罢工和示威游行Continuing Education继续教育96 Management Training管理人员培训97 Seminars／Workshops研究会／研讨会98 Company Retreats公司培训99 Teambuilding团队建设100 MBA工商管理硕士1 Faxes传真 (9)2\Telephone Calls电话 (11)3. Making Telephone Appointments电话预约 (13)4 Memos备忘录 (14)5/Business Correspondence (17)6 Placing an Order下订单 (19)7 Co-Workers (21)8 Bosses (23)9 Brainstorming (24)10 Commuting (26)011 The working lunch (28)12 International Business Travel (30)13 Dressing for Business (31)14 Hotel Situations旅馆情景 (33)015 Negotiating the Subway (35)Client Reception接待客户 (37)16/Receiving clients (37)017 Entertaining Clients (39)18 Accommodating Foreign Clients接待国外客户 (41)019 Factory Tours (43)020 Personal Introductions (45)021 Small talk (46)022 Delivering Bad News (47)023 Polite Questions (49)024 Farewells (51)25 Clarifying the stakes (53)No. 26 making concession (55)27 Discussing the Bottom Line讨论底线 (57)28/Accepting and Confirming (58)29/ Hard bargainers VS. Soft bargainers (60)30 CEO (62)31 Stockholders股东 (63)32 Board of Directors董事会 (65)33 Managerial Staff管理人员 (67)34 Laborial Staff普通员工 (68)Meetings and Interviews会议和面谈 (70)35 Executing Meetings开会 (70)36 Performance Reviews业绩评估 (72)37 Agendas会议议程 (74)38 Making Requests提出要求 (77)Presentations业务陈述 (79)39 Preparations and Developing Your Topic (79)40 Introductions and Beginnings介绍和开头 (81)41 Making Transitions in the Boay of the Presenta陈述中的过渡 (82)42 Conclusions结论 (84)43 Q&A (Question and Answer Period)提问阶段 (85)Data数据处理 (87)44 Trends趋势 (87)45 Systems制度 (89)46 Scheduling日程安排 (91)47 SWOT analysis态势分析 (93)48 Statistical Reports数据统计报告 (95)Technology技术 (96)49 Email电子邮件 (96)50 Computer Technology计算机技术 (98)51 Running an Intemet Business网上做生意 (100)52Electronic Gadgets数码产品 (102)53 Web based Marketing网上营销 (102)Financial Topics财务话题 (104)54 Costing成本 (104)55 Budgets预算 (105)56 Auditing审计 (107)57 The Economy经济 (109)58 Fundraising集资 (111)Legal Topics法律话题 (113)59 Confidentiality机密 (113)60 Lawyers律师 (115)61 Contracts合同 (116)62 Copyright版权 (120)66----Target Audience目标消费者 (127)74 FoUowing up on Leads线索追踪 (141)76---- Sourcing得到供货 (145)91 Women in the Worforce (171)92-----Discrimination 歧视 (173)93----Welfare福利 (175)94---Labor Unions工会 (177)96---Management Training管理人员培训 (180)97------Seminars/Workshops 研讨会 (181)98-------Company retreats (183)100/MBA (185)1 Faxes传真Dialogue oneM: Can you have the briefs from the Anderson firm's lawyer on my desk by tomorrow morning. There are quite a few very time sensitive matters with this case. I'm afraid I can't wait any longer.F: Getting those Anderson briefs has been harder than you can imagine. I have tried to contact their lawyer many times. But every time I call, H is secretary says he’s in a meeting or out of the office or away on business. I am beginning to think he is trying to avoid me.M: That's highly possible. He knows if we miss our filing deadline, we don’t stand a chance to compete against them for the bid. Try to get a hold of him again. Give him a call and see if he can fax them first thing.F: What if I can't speak to him directly?M: Ask his secretary to fax them. It’s t he same thing. Have them faxed over with a copy also faxed to Martin’s office.F: How do I find Martin’s fax number? Is he in your roller desk?M: No, but you can also call their office and ask the secretary to give you their fax number. I’ll email yo u their office number later today.F: Ok, I'll get on it first thing.M: Be sure you do, I need those briefs ASAPDialogue twoM: Did you put this morning's faxes on my desk? I’m waiting for some urgent faxes from headquarters, I'm pretty sure they came in last night.F: Everything that came in the office fax machine last night is all on your desk, but I noticed that some of faxes came through pretty blurred, maybe you take a look at them, if the copy is unreadable, I'll call then and ask them to refax.M: Yeah, you're going to have to call them and get them to be refax. These copies are so dark. I can't make out any of the words.F: What about that one?M: This one? This one is so light and I can barely read it. How can that be?F: You know, I think the fax machine is out of toner. I can change the toner cartridge. That should solve the problem.M: Yes, but this one will have to be refaxed as well. And look, there's about 3 pages missing. It looks like the fax machine ate half of my important faxes, and ones that made it through are so blurred or too light. They are unreadable.F: I guess the fax machine is out of paper too. Don't worry, I'll have someone look at it this afternoon, and in themeantime, I'll have your documents refaxed to our other fax machine.2\Telephone Calls电话Dialogue 1A: Hello, thank you for calling Bradford and Sons. This is Tracy speaking, How may I help you?B: Hello. I would like to speak to your director of human resources, Ms. Jenkins, Please.A: Just a moment. I'll check to see if she is at her desk. May I tell her who is calling?B: This is Bill Burton from Milford Insurance, I'm calling in regards to our meeting next Tuesday.A: Thank you, Mr. Burton. Can you please hold for a moment? I’ll check to see if she is available.B: No problem.A: I'm sorry. Ms. Jenkins is away from her desk. She has already left for lunch. Would you like to leave a message for her?B: Yes, please have her return my call when she returns to the office. It's best if she can get in touch with me before 3 pm today, she can reach me at my office number, 635-8799.A: I'm sorry. I didn't quite catch that, could you please repeat the number?B: No problem, my office number is 635-8799. Tell her to ask for extension 31.A: I'm sorry, Mr. Burton, just to confirm, your name is spelled B-U-R-T-O-N, is that correct?B: Yes, and I represent Milford Insurance.A: I will make sure Ms. Jenkins receives your message and returns your call before 3pm this afternoon.B: Thank you very much.Dialogue2A: Hello, Pasadena Inn, this is Sandy, how may I direct your call?B: I'd like to speak to someone about reservations.A: I can help you with that. What date would you like to make a reservation for?B: We'll be arriving May 12th, but I would like to make reservations for penthouse.A: Oh, I'm sorry Sir. I only handle bookings for our standard rooms. The person you need to speak with is Tony Parker, He makes all the arrangements for our executive accounts. Unfortunately, he's not here right now. Can I take your name and number and have him get back to you?B: When do you expect him back in?A: He'll be out all afternoon, he might not be able to return your call until tomorrow. Will that be alright?B: Yes. I suppose. My name is Sam Darcy. He can contact me at 660-843-3235.A: Could you please spell your last name for me?B: Sure. It's D-A-R-C-Y.A: Okay. Mr. Darcy, and your phone number is 660-843-3233?B: That's 3235.A: Sorry! 3235. Great. I'll have Tony call you first thing tomorrow morning.3. Making Telephone Appointments电话预约Dialogue oneM: Hello, Bill Breton speaking. What can I do for you?F: Hello, Mr. Breton, this is Jenny Jenkins of Bradford and sons returning your call. I’m sorry you missed me when you called my office this morning. My secretary said you called concerning our meeting next Tuesday?M: Yes Ms Jenkins, thank you for returning my call. I’m glad to finally get hold of you. I want to let you know I will not be able to make our meeting next Tuesday. I would be out of town that day. Is there any possibility we can move the meeting to Monday?F: I am sorry. I’m afraid I am completely booked on Monday. Would it be Possible to postpone until you return? M: Oh, dear. I was counting on taking care of our meeting before I leave. But I suppose I can shut off a few things. Yes, we can arrange something. I will be back Thursday morning. What about Thursday afternoon? Would that work for you?F: That should be fine. S hall we say about two o’clock? M: Perfect! I look forward to seeing you at tw o o’clocknext Thursday afternoon. If you need to change the time, pls feel free to call me on my cell phone.F: Thanks Burdon, I’ll see you on Thursday.Dialogue twoF: HelloM: Hello, is Doras available?F: This is Doras, who is calling please?M: Hi, Doras, this is Mike calling from parker’s dentistry. I’m calling to confirm your appointment for tomorrow morning at 9am with Doctor Parker.F: Oh, I almost forgot. Thank you for calling to remind me. Actually, I do need to change the time of my appointment.I have a scheduling conflict, A nd I can’t make it that early.M: If I put you in that later slot, would that work out?F: It would have to be after lunch. Do you have anything available about 2 o’clock?M: Sorry, Mam. The only opening we have after lunch is 1: 15, but I might be able to work you in at 4: 00. Would that be a better time?F: That’s all right. I think I should be able to make it at 1: 15. Can you put me down for that time slot?M: No problem, I have your appointment changed from tomorrow morning to tomorrow afternoon at 1: 15F: Wonderful. Thanks very much.4 Memos备忘录A: I have been waiting here in the conference room for ten minutes already, what time is the meeting start? Where is anyone anyway?B: Didn't you hear about that, our meeting was postponed until Friday.A: Why the meeting was postponed? No one told me anything about it.B: Did you get the memo?A: What memo? They haven’t any memo this whole week, I check my inbox every day. And I haven’t seen anything.B: The memo went out 3 days ago. It should have made to your inbox, but maybe lost in all collectors on your desk. A: You know how things get pilot about my desk when I'm busy. I know sometimes I do many please things, But I always read all the memos go around; they go directly to my inbox. Are you sure were send to whole office?B: It should have got around to everybody, they also post a copy of the memo in the break room. Don't you ever look at messages post on the bulletin board?A: I'm usually too busy to take a bunch of coffee break by the water cooler, Anyway, I'm sure the memo never get to my inbox, I'll have to talk our secretary about it. B. That's right, You will never know what your missing out of it if you don't read the memos.A: Ms. Dorsen, I need to take a dictation for me,B: Yes, sir.A: They should go out intra office memorandum to all employee by this afternoon, are you ready?B: Yes, sir, Go ahead.A: Attention all staff: effective immediately, all office communication are restricted to email correspondence as official memos, the use of instance message program by employee during work hour are strictly prohibited.B: Sir, Does this apply to intra office communication only or relate also restrict external communications?A: It should apply to all communications. Not only in this office between employees, but also any outside communications.B: But sir, many employees use instance messaging to communicate with clients.A: This were just have to change the communication methods, I don't want any one use instance messaging in this office, it waste too much time. Now, please, continue the memos. Where were we?B: This apply to internal and external communications. A: Yes, any employee who persist using instance messaging, will first receive a warning, and placed on prohibition, and the second sense, the employment will be termination. Any question regarding this new policymaybe directly to the department of his.B: Is that all?A: Yes, please give this memo type out and distribute to all employees before 4: 00 PM5/Business CorrespondenceDialogue one.A: Did you see the letter I got from Bradform films? They sent the responds to your phone call last week.B: If you want to see something about my call last week, why didn't they sent it to me?A: I guess it must have contact information, so they sent it addressed in care of your department head, anyhow, they wrote to confirm in reading what you discussed about Milton contract.B: Can I see it first in seconds?A: Sure, here it is.B: Dear Mr. Clock, bother to your telephone call last Friday, I'm reading to confirm our meeting on July 21st, as we discussed, our meeting is to review the contract details.A: Did they ask you to sent the files beforehand?B: Let's see, We'll be grateful for the complete to send related materials to our office prior to our meeting. It looks like. . . Hey! Was there anything else was send along with this letter?A: I don't think so, why do you ask?B: The letter writes: please find the enclosed copy of our agenda for your review, I don't see anything else in the envelope.A: Maybe they forgot to attach it to the letter. You should give them another call.Dialogue 2.A: Can you help me for a minute?B: Sure, what I can do for you?A: I'm try to write a letter to one of our clients, But I just don't know exactly what to say, I don't even know how to get started, I know I should write dear Mr. Mrs. or Ms. , but the problem is I don't know the name of contact person.B: You can just put Dear Sir or Madam, officialese not personal, you can write to whom may concerned.A: OK, So I first thanks them for their business, I can say something like "we are very grateful for your continue support", How is that?B: Good! But also, write off the bed you want to tell them the reason of your writing, give them more reference. A: Like "Regarding our new product line, we would like to announce a special price discount"B: Right, do you need them to respond?A: Yes, the letter would have a survey inside, and they should complete it and return to our office. How should I write that?B: You can tell them" Please finding the enclosed customer service survey, else also, you can say: "Attach a customer survey". If you need resource it right away, you can tell them the urgent by saying " Please return the survey without delay as soon as possible. Maybe it more polite with this as early as convenience. "B: Great! and what do you think I should close it with?A: Since you don't know them that well personally, probably the best way is would be your ? or your sincerely, you can also say Best Regards. But I don't think it would be property because you don't have the name. And obviously, should have them.B: OK, Thanks a lot for your help!6 Placing an Order下订单Dialogue 1A: Our toner cartridges are already out of ink. . . Could you make an order for a new set?B: We will need new cartridges for all of the office printers? That will be a large order, probably about two or three cases. The office supply store we usually go through might not have that many in stock.A: You can double check with the housekeeping department, but I am pretty sure all of the machines will need new cartridges. Last time when we made our order to the supplier, the quantity was also especially high. They are used to receiving such bulk orders from us . Aslong as we give them a heads up a couple days in advance, they can usually fill the order.B: OK, I will make a few calls and run our order by housekeeping first to make sure. Is there anything else we need to order while I am at it?A: I think the only thing is toner. Try to see if they can deliver it before the end of business day tomorrow. We should really try to do better about waiting until the last minute to fill orders that are usually made on a monthly basis. Anyhow, see what you can do to expedite the order this time.B: OK, will do.Dialogue 2A: May I help you?B: Yes, I would like to place an order for toner cartridges. We have a standing agreement with your company, so we will need the same amount as last time.A: Let me key in your information into my computer. I will pull up our records for you . Do you have an order number? What name is the order listed under ?B: It should be under Leslie Smith. The number is 184796 A: Yes, Mr. Smith. I have an order for three cases of cartridges, it that what you would like to refill?B: Yes.A: Is there the correct billing address?B: No, pls post the bill to 124 Hildrod Lane, MiltonCounty, 98830.A: I will send you an invoice in the next few days. Your order should be delivered before the end of the day on Monday.B: Thank you.7 Co-WorkersDialogue 1A: I'm really fed up with Harry! He's the biggest airhead I've ever met. He always makes careless mistakes, and he's a pain to work with.B: You shouldn't be so negative. You'll always have some co-workers that are harder to work with than others. But if you are negative and start name-calling in the office, it will make a bad working environment for everybody. A: You only say that because you don't have to work with him. The people in your department seem to capable and nice to be around. Take Mary for example. She's smart and enthusiastic. I've never anyone as cheery as she is.B: Everybody has their strengths and weaknesses. Even Larry. He might be a pain to be around, but he's also very good at staying in budget on projects. Mary, on the other hand, spends our project money like there's no tomorrow. Also, she's never willing to stay a little later at the office. She always leave at 5: 00 pm sharp.A: Isn't there anyone in the office that is a perfect co-worker? What about Bob? Everybody loves Bob. Even though he's fresh out the college and still a bit green, he is a great co-worker.B: You are right. He's a hard worker, easy to get along with, honest, and he never steals the credit on projects. The only thing he's lacking in is experience.A: Maybe that's why he's so nice!Dialogue 2A: Do you get along with your co-workers?B: I get along pretty well with most of them. It seems there are always a few rotten apples in the bunch, though. Like Margaret. I don't know why management hasn't fired her yet. She's a terrible gossip.A: Do you think management should fire someone just because they gossip?B: It's not only that she gossip, but she also tries to start problems among other employees by spreading rumors and telling lies about her co-workers. She's not trustworthy, and in my opinion, I think she's nuts.A: So how do you develop good relationships in the office?B: I think one of the important things is just to be considerate of your co-workers' feelings and needs. If you are aware of other people and do your part to make a good working environment, you should be able to get along with most of the people you work with.A: I think you're right. But it does seem that there are always a few co-workers that are harder to work with than others.8 BossesDialogue 1A: How are things at the office lately?B: Just awful. Two weeks ago, we got a new boss, and I can't stand him. He is really unreasonable about our workload. Since he came, I've been so busy that I haven't had time to breathe!A: That bad, huh? What about his personality? It's a nice guy at least?B: I should be so lucky. He not only give us too much work, but he is also just plain mean about it. He constantly yells at us or criticizes us. He is always degrading the employees.A: What a terrible working environment! Have you tried to talk anyone about it? Maybe the boss of your boss?B: I was going to, but my boss guessed what I was thinking. He gave me so much work to do this afternoon that I didn't get around to meeting with the supervisor of our department.A: It must be terrible. Why don't you just quit?B: If it wasn't for the money, I would quit in a heartbeat. But the problem is, I can't support myself if I don't work. A: Yeah. But a boss likes that? To deal with himeveryday, you should get a raise!Dialogue 2A: Do you get along with your boss?B: Actually I do. She is really understanding and reasonable most of the time. There was only one time I didn't really agree with her.A: When was that?B: Once she fired one of my co-workers for drinking on the job. I felt bad for him, because it is so hard to find a job these days, and he has a family to support.A: Well, he shouldn’t have been drinking on duty. It's your boss' responsibility to make sure employees are safe, and also doing their jobs.B: You are right. She was being a good boss when she fired him, But I just felt sorry for him, that's all.A: Did this incident with your co-worker affect your relationship with your boss?B: Not really. All of us at the office respect our boss a lot. A: You are lucky you can get along so well with your boss. It makes a big difference in how much you enjoy your job. B: No kidding. If you don't like your boss or co-workers, they can make your life miserable.9 BrainstormingDialogue 1A: Have you thought up any good ideas for our business proposal?B: I haven't come up with anything good yet. Somehow my brain isn't functioning today.A: Maybe you should take a break, you've been sitting at your computer for three hours trying to put something together. No wonder your mind isn't very sharp now.B: I came up with a few different thoughts on the proposal, but now I've completely run out of ideas.A: Maybe we can shelve the proposal for a while while you brainstorm.B: We could do that, but I hate to put everything on hold.A: You're right, it's no good to have things up in the air for too long.Dialogue 2A: We've got to come up with a way to solve this problem! No one is getting all their work done during the work day. We need to do some brainstorming to come up with a time-management solution for our office.B: Well, what do you suggest? It's not that we are all wasting a lot of time. Fact is, we're understaffed. People just have too much to do.A: So you think we should hire some new people? That is one possible solution. What else could be the problem? B: Maybe we do have some problems with time-management. If people were always on time to work, they might get more done in the morning before lunch.A: That's true. Also, maybe we could shorten the lunch break from one hour to forty five minutes. That would add a little time to everyone's day.B: Fifteen minutes would be good, but I wonder if it would make a big impact on the employees' output. I still think it's a problem with too much workload.A: We ended up right where we started. Maybe it is time to look for some temp workers to help with a few projects. That would lighten everyone's load.10 CommutingDialogue 1A: Where's Bill? The ambassador [ æm'bæsədə] is already here. The meeting is set to start at 9 am.B: He's late again. Traffic is probably holding him up. You know, he commutes from the suburbs. It's not easy commuting every day. We should cut him some slack. A: Even though the traffic is bumper-to-bumper out there, I don't think it's heavy traffic that makes Bill late. He takes the train, remember?B: Oh, that's right. Well, the train shouldn't be late. That means there is only one explanation. . . . Bill must have overslept.A: Well, to be fare, since he's coming all the way from Lancaster, he's got to get up much earlier than the rest of us. He must get start on his commute about 6: 30, no telling what time he actually gets up.B: That's right, because he's got to get to the train station from his house, then take the blue line into the city, then switch trains to the red line. In all, the trip's got to take more than 2 hours.A: Why doesn't he just drive to work?B: It's too difficult to park your car in the city. Also, the traffic coming in from the suburbs is a nightmare. Dialogue 2A: I can't wait until my car is repaired. The commuting with public transportation is killing me.B: It can't be that bad.A: But it is! Take this morning for example. The subway was so packed this morning; I got totally squished by about a hundred busy commuters on the way to work.B: At least the subway is better than the bus. It's faster for one thing. And usually less crowded. But the drawback is that the subway is more expensive than the bus. It adds up over time, if you take it every day.A: That's true. The bus is even worse. Just thinking about taking the bus every day makes me tired! Hey, how do you get to work every day?B: I ride my bike. I don't live too far away, so it's pretty convenient. it's only about a ten minute bike ride from my house to the office.A: I'll bet it's good exercise, too. . . a good way to keep fit.。
商务英语口语考试话题
商务英语口语考试话题商务英语口语考试话题1. Have you ever experienced a situation in which the customer care was very good? What do you think makes good customer care?2. What is customer loyalty？Are you a loyal customer? Why or why not?The customer frequently uses the same pany or buys the same product.Yes, I’m a loyal customer. For exle, most of my cloth is from the same pany. And I always go to the same restaurant. There is no doubt in my mind that the quality in the product is what has kept me as a loyal customer. And their customer care is also very important. If their quality of the product and the customer care are good, I usually bee their loyal customer.3. What kind of pany can be called multinational? Please show one exle of multinational and describe it briefly.A pany or corporation operating in more than two countries.I know a multinational pany which all the people know. It is the Apple pany. Apple designs and creates iPod and iTunes, Mac laptop and desktop puters, the OS X operating system, and the revolutionary iPhone and iPad. The founder of Apple pany Steve Jobs has became the idol of many Chinese. They work many days to buy a Iphone. So the Apple is very popular.4. Have you ever used the Inter to shop? paredwith the traditional shopping, what are the advantages and disadvantages of Inter shopping?Yes, I often use the Inter to shop.1. Can save some money2. Can have more choices4. Needn’t carry goods back home personally5. Can do shopping at any time1.Can’t see, touch, smell the goods.2.Can’t get go ods immediately.3.Difficult to have the same consumer protection as buying goods from solid shops.4.Personal information may be disclosed.5.May be given the wrong goods or the fake modities5. What is retailing? Can you list at least 3 types of retail outlet and say the characteristic of each respectively?The final step in the whole distribution channel; no middlemen between buyers and retailers.1.Supermarket a large self-service shop selling food and drink and also small household items2. hypermarket a very large supermarket often located on the edge of a town or city3. shopping centre/mall A covered area with shops, supermarkets and restaurants4. department store a large shop with many departments or sections---each department sells a different type of goods5. specialist retailer A shop which only sells one type of product, usually of high quality6. chain store one of a group of shops owned by the same pany6. What are the four ways in which advertising can work? If you are given “Dyson vacuum cleaner”, how to introduce it to your target customers?Advertising can inform or persuade or remind or motivate;Dyson vacuum cleaner uses grey and yellow. The silver-grey body, like machined aluminium, resembles a piece of aircraft technology. Yellow is used to highlight the important parts and give it a sense of fun. And the inventor of the cleaner won the European Desigh Prize. The cleaner does not use bags to collect dust.7. What are the workplace cultures in Britain and Spain? What do you think is the workplace culture in our country and why do you think so?The British live to work and the Spanish work to live.8. Many everyday brands used by people can have varying prices throughout the world. What do you think are the possible factors which can influence price? Take a factor as exle, and say why it can influence price.Exchange Rate / Taxes / Labor cost / Raw material cost / Shipping cost / Demand and Supply Purchasing Power , etc. Availability of raw materials can greatly influence the prices. For exle, water in our country is too much, so the price of water in our country is very low. But in some African countries, water is very poor. So the price of water is as high as the price of oil in our country.9. What is unique selling point? If your panywan ts to launch a new product “Lucky Cola”, what do you think can be the unique selling point(s)?It differentiates your product or service from those of your rivals; It is the one thing that singles you out from the petition. It may present a point of view, a promise or a deal that no one else makes; or it may be a benefit applying to just your business,product or service. Like Pepsi-Cola and Coca-Cola, Lucky Cola will bee the third biggest cola pany in the world. The “lucky” in lucky cola can imply that the lucky cola can give you good luck. It is very kind for people to hear the name. So this can be regarded as a big unique selling point.10. What would you like to do after you finish your studies? What are you doing now for the preparation of your future plan?Go abroad, study further, go to work. I plan to go to look for a job after I finish my studies. What I do now is paying attention to my studies. I think if I have a good grades, I will get a better job. And then I usually surf on the Inter to look for the information about my。
商务英语热门话题42个
商务英语热门话题42个商务英语热门话题42个1. 全球化对商务英语的影响：讨论全球化如何改变商务英语的需求和应用。
2. 电子商务的兴起：探讨电子商务对商务英语的影响和需求。
3. 跨文化沟通：解析在全球商务中有效进行跨文化沟通的重要性和技巧。
4. 商务会议和谈判技巧：分享商务会议和谈判的关键技巧和策略。
5. 商务演示技巧：讲述如何有效地进行商务演示和展示。
6. 商务沟通中的礼仪和文化：强调在商务沟通中遵守礼仪和尊重文化差异的重要性。
7. 创新和创业精神：探讨创新和创业精神在商务领域的作用和意义。
8. 营销战略和市场营销：讨论营销战略和市场营销的最佳实践和趋势。
9. 团队合作和领导力：分享团队合作和领导力在商务环境中的重要性和技巧。
10. 商务法律和合规：介绍商务法律和合规的基本概念和实践。
11. 商务伦理和社会责任：讨论商务伦理和社会责任的重要性和影响。
12. 人力资源管理：探讨人力资源管理的最佳实践和趋势。
13. 财务管理和投资：分享财务管理和投资决策的关键知识和技巧。
14. 商务计划和策略：讲述商务计划和策略制定的步骤和要点。
15. 商务分析和数据驱动决策：强调商务分析和数据驱动决策的重要性。
16. 供应链管理：介绍供应链管理的关键概念和实践。
17. 商务风险管理：探讨商务风险管理的策略和方法。
18. 职业发展和个人品牌：分享职业发展和个人品牌建设的技巧和建议。
19. 商务社交媒体和在线营销：讨论商务社交媒体和在线营销的最新趋势和实践。
20. 商务数据保护和隐私：介绍商务数据保护和隐私的法规和最佳实践。
21. 商务创新和数字化转型：探讨商务创新和数字化转型的战略和影响。
22. 全球供应链和物流：讲述全球供应链和物流管理的关键知识和趋势。
23. 商务沟通技巧和效果：分享商务沟通技巧和策略以提高沟通效果。
24. 商务数据分析和预测：介绍商务数据分析和预测的工具和方法。
25. 商务谈判和合同管理：讨论商务谈判和合同管理的关键实践和策略。
商务英语口语的话题
商务英语口语的话题一、商务英语口语话题-产品介绍1.It is classic and simple model.But very hot sell in India.这是经典的款式，造型简单。
但是非常受印度客户的欢迎。
2.Could you send me the quotation of the models I asked just now?你能将我刚刚挑选的产品做份报价单发给我吗?3.Owing to its superior quality and reasonable price, our silk has met with a warm reception and quick sale in most European countries.我们的丝绸质量优良，价格公道，深受大多数欧洲国家的欢迎，非常畅销。
4.We feel that our product is the best kind in Asia and we can very well compete against Korea in price我们认为我们的产品在亚洲是最好的，在价格上完全可以与韩国竞争。
5.Our goods are greatly appreciated in other markets similar to your own.我们的产品在其他市场同在贵方市场一样受欢迎。
6.By virtue of this superior quality, this product is often sold out of stock in many areas我们的产品因其优秀的质量，在很多地区经常脱销。
7.Our products are superior in quality and moderate in price and are sure to be saleable in your market我们的产品质量优秀，价格适中，在贵方市场上一定很畅销。
完整版商务英语情景对话100主题
完整版商务英语情景对话100主题目录Day today Office日常事务1 Faxes传真2 Telephone Calls电话3 Making Telephone Appointments电话预约4 Memos备忘录5 Business Correspondence商业信函6 Placing an Order下订单Office Talk办公室谈话7 Coworkers同事8 Bosses老板9 Brainstorming集体讨论10 Commuting乘公交车上下班11 The Working Lunch工作午餐Business Trip商务旅行12 International Business Travel国际商务旅行13 Dressing for Business商务着装14 Hotel Situations旅馆情景15 Negotiating the Subway乘地铁Client Reception接待客户16 Receiving Clients接待客户17 Entertaining Clients招待客户18 Accommodating Foreign Clients接待国外客户19 Factory Tours参观工厂Business Communization商务交流20 Personal Introductions个人介绍21 Small Talks聊天22 Delivering Bad News传达坏消息23 Polite Questions礼貌提问24 Farewells道别Negotiation谈判25 Clarifying the Stakes说明利害关系26 Making Concessions做出让步27 Discussing the Bottom Line讨论底线28 Accepting and Confirming接受和确认29 Hard Bargainers VS Soft Bargainers强硬的对手和温和的对手Company Organization公司结构30 CEO执行总裁31 Stockholders股东32 Board of Directors董事会33 Managerial Staff管理人员34 Labor Staff普通员工Meetings and Interviews会议和面谈35 Executing Meetings开会36 Performance Reviews业绩评估37 Agendas会议议程38 Making Requests提出要求Presentations业务陈述39 Preparation and Developing Your Topic准备和展话题40 Introductions and Beginnings介绍和开头41 Making Transitions in the Presentation陈述中的过渡42 Conclusions结论43 OA (Question and Answer Period)提问阶段Data数据处理44 Trends趋势45 Systems制度46 Scheduling日程安排47 SWOT An山sis态势分析48 Statistical Reports数据统计报告Technology 技术49 Email电子邮件50 Computer Technology计算机技术51 Running an Internet Business网上做生意52 Electronic Gadgets数码产品53 Web based Marketing网上营销Financial Topics财务话题54 Costing成本55 Budgets预算56 Auditing审计57 The Economy经济58 Fundraising 集资Legal Topics法律话题59 Confidentiality机密60 Lawyers律师61 Contracts合同62 Copyright版权63 Patents专利64 Environmental Regulations环境条例Marketing Topics营销话题65 Marketing Surveys市场调查66 Target Audience目标消费者67 Print and Media Advertising印刷和媒体广告68 Promotional Events促销活动69 Developing the Market市场开发Sales Topics销售话题70 Selling Points卖点71 Trade Shows贸易展览72 Sales Reviews检查销售额73 Product Demonstrations产品演示74 Following up on Leads线索追踪75 Customer Service顾客服务International Topics国际话题76 Sourcing得到供货77 Export／Import出口／进口78 Exchange Rates汇率79 International Greeting Methods国际问候方式Big Business跨国公司80 Mergers合并81 Competition竞争82 Climbing the Corporate Ladder进入管理层83 Branch Offices 分支机构84 Consulting咨询Employment Practices雇用惯例85 Fair Pay公平薪酬86 Recruiting Personnel人员招聘87 Retirement退休88 Partnership合作关系89 Rum6s简历90 Job Interviews求职面试Social and Equality Issues社会和平等话题91 Women in the Workforce职业女性92 Discrimination歧视93 Welfare福利94 Labor Unions工会95 Strikes and Demonstrations罢工和示威游行Continuing Education继续教育96 Management Training管理人员培训97 Seminars／Workshops研究会／研讨会98 Company Retreats公司培训99 Teambuilding团队建设100 MBA工商管理硕士1 Faxes传真M: Can you have the briefs from the Anderson firm's lawyer on my desk by tomorrow morning. There are quite a few very time sensitive matters with this case. I'm afraid I can't wait any longer.F: Getting those Anderson briefs has been harder than you can imagine. I have tried to contact their lawyer many times. But every time I call, His secretary says he’s in a meeting or out of the office or away on business. I am beginning to think he is trying to avoid me.M: That's highly possible. He knows if we miss our filing deadline, w e don’t stand a chance to compete against them for the bid. Try to get a hold of him again. Give him a call and see if he can fax them first thing. F: What if I can't speak to him directly?M: Ask his secretary to fax them. It’s the same thing. Have th em faxed over with a copy also faxed to Martin’s office.F: How do I find Martin’s fax number? Is he in your roller desk? M: No, but you can also call their office and ask the secretary to give youtheir fax number. I’ll email you their office number l ater today. F: Ok, I'll get on it first thing.M: Be sure you do, I need those briefs ASAP M: Did you put this morning's faxes on my desk? I’m waiting for some urgent faxes from headquarters, I'm pretty sure they came in last night. F: Everything that came in the office fax machine last night is all on your desk, but I noticed that some of faxes came through pretty blurred, maybe you take a look at them, if the copy is unreadable, I'll call then and ask them to refax.M: Yeah, you're going to have to call them and get them to be refax. These copies are so dark. I can't make out any of the words. F: What about that one?商务英语情景对话100 主题M: This one? This one is so light and I can barely read it. that be? F: You know, I think the fax machine is out of toner. toner cartridge. That should solve the problem. And look, I can change the How can B: Thank you very much. Dialogue2 A: Hello, Pasadena Inn, this is Sandy,how may I direct your call? B: I'd like to speak to someone about reservations. A: I can help you with that. What date would you like to make a reservation for? B: We'll be arriving May 12th, but I would like to make reservations for penthouse. Don't worry, I'll have A: Oh, I'm sorry Sir. I only handle bookings for our standard rooms. The person you need to speak with is Tony Parker, He makes all the arrangements for our executive accounts. Unfortunately, he's not here right now. Can I take your name and number and have him get back to you? B: When do you expect him back in? This is Tracy A: He'll be out all afternoon, he might not be able to return your call until tomorrow. Will that be alright? B: Yes. I suppose. My name is Sam Darcy. He can contact me at ***-*****. A: Could you please spell your last name for me? B: Sure.It's D-A-R-C-Y. A: Okay. Mr. Darcy, and your phone number is 660-843-3233? B: That's 3235. A: Sorry! 3235. Great. I'll have Tony call you first thing tomorrow morning. 3. Making Telephone Appointments 电话预约Dialogue one M: F: Hello, Bill Breton speaking. What can I do for you?It looks like the fax machine ate half ofmy important faxes, and ones that made it through are so blurred or too light. They are unreadable.F: I guess the fax machine is out of paper too.someone look at it this afternoon, and in the meantime, I'll have your documents refaxed to our other fax machine. 2\Telephone Calls 电话Dialogue 1 A: Hello, thank you for calling Bradford and Sons. speaking, How may I help you? B: Hello. I would like to speak to your director of human resources, Ms. Jenkins, Please. A: Just a moment. I'll check to see if she is at her desk. May I tell her who is calling? B: This is Bill Burton from Milford Insurance, I'm calling in regards to our meeting next Tuesday. A: Thank you, Mr. Burton. Can you please hold for a moment? I’ll check to see if she is available. B: No problem. A: I'm sorry. Ms. Jenkins is away from her desk. She has already left for lunch. Would you like to leave a message for her? B: Yes, please have her return my call when she returns to the office. It's best if she can get in touch with me before 3 pm today, she can reach me at my office number, 635-8799. A: I'm sorry. I didn't quite catch that, could you please repeat the number? B: No problem, my office number is 635-8799. Tell her to ask for extension 31. A: I'm sorry, Mr. Burton, just to confirm, your name is spelled B-U-RT-O-N, is that correct? B: Yes, and I represent Milford Insurance. A: I will make sure Ms. Jenkins receives your message and returns your call before 3pm this afternoon.Hello, Mr. Breton, this is Jenny Jenkins of Bradford and sonsreturning your call. I’m sorry you missed me when you called my office this morning. My secretary said you called concerning our meeting next Tuesday? M: Yes Ms Jenkins, thank you for returning my call.I’m glad to finallyget hold of you. I want to let you know I will not be able to make our meeting next Tuesday. I would be out of town that day. Is there anypossibility we can move the meeting to Monday? F: I am sorry. I’m afraid I am completely booked on Monday. Would itbe Possible to postpone until you return? M: Oh, dear. I was counting on taking care of our meeting before I leave. But I suppose I can shut off a few things. Yes, we can arrange something. I will be back Thursday morning. 第 3 页共51 页What about Thursday afternoon?商务英语情景对话100 主题Would that work for you? F: That should be fine. Shall we say about two o’clock? M: Perfect! I look forward to seeing you at two o’clock next Thursday afternoon. If you need to change the time, pls feel free to call me on A: You know how things get pilot about my desk when I'm busy. Iknow sometimes I do many please things, But I always read all the memos go around; they go directly to my inbox. whole office? B: It should have got around to everybody, they also post a copy of the Are you sure were send tomy cell phone. F: Thanks Burdon, I’ll see you on Thursday. Dialogue two F: Hello M: Hello, is Doras available? F: This is Doras, who is calling please? M: Hi, Doras, this i s Mike calling from parker’s dentistry. I’m callingmemo in the break room. bulletin board? A:Don't you ever look at messages post on theI'm usually too busy to take a bunch of coffee break by the water I'm sure the memo never get to my inbox, I'll have tocooler, Anyway,talk our secretary about it. B. That's right, You will never know what your missing out of it if youto confirm your appointment for tomorrow morning at 9am with Doctor Parker. F: Oh, I almost forgot. Thank you for calling to remind me. Actually,don't read the memos. Dialogue 2 A: B: A: Ms. Dorsen, I need to take a dictation for me, Yes, sir. They should go out intra office memorandum to all employee by thisI do need to change the time of my appointment. I have a scheduling conflict, And I can’t make it that early. M: If I put you in that later slot, would that work out? F: It would have to be after lunch. about 2 o’clock? M: Sorry, Mam. The only opening we have after lunch is 1: 15, but Would that be a better time? 1: 15. Do you have anything availableafternoon, are you ready? B: A: Yes, sir, Go ahead. all office communication the use ofAttention all staff: effective immediately,are restricted to email correspondence as official memos,I might be able to work you in at 4: 00.instance message program by employee during work hour are strictly prohibited. B: Sir, Does this apply to intra office communication only or relate alsoF: That’s all right. I think I should be able to make i t at Can you put me down for that time slot?M: No problem, I have your appointment changed fromtomorrow morning to tomorrow afternoon at 1: 15 F: Wonderful. Thanks very much.restrict external communications? A: It should apply to all communications. Not only in this office between employees, B:but also any outside communications.4 Memos 备忘录Dialogue 1 A: I have been waiting here in the conference room for ten minutes already, what time is the meeting start? Where is anyone anyway? B: Didn't you hear about that, our meeting was postponed until Friday. A: it. B: A: Did you get the memo? What memo? They haven’t any memo this whole week, I check And I haven’t seen anything. It should have made to your Why the meeting was postponed? No one told me anything aboutBut sir, many employees use instance messaging to communicate withclients. A: This were just have to change the communication methods, I don'twant any one use instance messaging in this office, it waste too much time. Now, please, continue the memos. B: A: Where were we?This apply to internal and external communications. Yes, any employee who persist using instance messaging, and placed on prohibition, will firstreceive a warning,and the second sense,the employment will be termination. Any question regarding this new policy maybe directly to the department of his. B: A: Is that all? Yes, please give this memo type out and distribute to all employees my inbox every day. B:The memo went out 3 days ago.inbox, but maybe lost in all collectors on your desk.第4 页共51 页商务英语情景对话100 主题before 4: 00 PM 5/Business Correspondence Dialogue one. A: Did you see the letter I got from Bradform films? They sent the responds to your phone call last week. B: If you want to see something about my call last week, they sent it to me? A: I guess it must have contact information, in care of your department head, so they sent it addressed why didn't A: Like “Regarding our new product line, we woul d like to announce a special price discount“ B: A: Right, do you need them to respond? Yes, the letter would have a survey inside, and they should complete it and return to our office. B:How should I write that?You can tell them" Please finding the enclosed customer service else also, you can say: "Attach a customer survey". If yousurvey,need resource it right away,you can tell them the urgent by saying "anyhow, they wrote to confirm inPlease return the survey without delay as soon as possible. Maybe it more polite with this as early as convenience. " B: A: Great! and what do you think I should close it with? Since you don't know them that well personally, probably the bestreading what you discussed about Milton contract. B: Can I see it first in seconds? A: Sure, here it is. bother to your telephone call last Friday, I'm ourB: Dear Mr. Clock,way is would be your ? or your sincerely,you can also say Best Regards.reading to confirm our meeting on July 21st, as we discussed, meeting is to review the contract details. A: Did they ask you to sent the files beforehand? B: Let's see,But I don't think it would be property because you don'thave the name. And obviously, B: should have them.OK, Thanks a lot for your help!We'll be grateful for the complete to send related It looks like. . . Hey!6 Placing an Order 下订单Dialogue 1 A: Our toner cartridges are already out of ink. . . Could you make anmaterials to our office prior to our meeting.Was there anything else was send along with this letter? A: B: I don't think so, The letter writes: why do you ask? please find the enclosed copy of our agendaorder for a new set? B: We will need new cartridges for all of the office printers? That will be The office supply storefor your review, A:I don't see anything else in the envelope. You should give thema large order, probably about two or three cases.Maybe they forgot to attach it to the letter.we usually go through might not have that many in stock. A: You can double check with the housekeeping department, but I am another call. Dialogue 2. A: Can you help me for a minute? B: Sure, what I can do for you? But I just don't know I know Ipretty sure all of the machines will need new cartridges. we made our order to the supplier,Last time whenthe quantity was also especially high. As long as we giveThey are used to receiving such bulk orders from us . them aheads up a couple days in advance, B:A: I'm try to write a letter to one of our clients, exactly what to say, they can usually fill the order.I don't even know how to get started, Mrs.OK, I will make a few calls and run our order by housekeeping first Is there anything else we need to order while I am at it? Try to see if they can deliver it before We should really try to do better about should write dear Mr.or Ms. , but the problem is I don'tto make sure. A:know the name of contact person. B: You can just put Dear Sir or Madam, officialese not personal, can write to whom may concerned. A: OK, So I first thanks them for their business, I can say youI think the only thing is toner.the end of business day tomorrow.waiting until the last minute to fill orders that are usually made on a monthly basis. time. B: OK, will do. Anyhow, see what you can do to expedite the order thissomething like "we are very grateful for your continue support", How is that? B: Good! But also, write off the bed you want to tell them the reason give them more reference.Dialogue 2 A: May I help you?of your writing,第5 页共51 页商务英语情景对话100 主题B: Yes, I would like to place an order for toner cartridges. We honest, and he never steals the credit on projects. The only thing he'shave a standing agreement with your company, same amount as last time. A:so we will need thelacking in is experience. A: Maybe that's why he's so nice!Let me key in your information into my computer.I will pull upDialogue 2 A: B: Do you get along with your co-workers? I get along pretty well with most of them. It seems there are always I don't knowour records for you . the order listed under ?B: A:Do you have an order number? What name isIt should be under Leslie Smith. Yes, Mr. Smith.The number is *****a few rotten apples in the bunch,though. Like Margaret. She's a terrible gossip.I have an order for three cases of cartridges,why management hasn't fired her yet. A:it that what you would like to refill? B: A: B: Yes. Is there the correct billing address? No, pls post the bill to 124 Hildrod Lane, Milton County,Do you think management should fire someone just because they gossip? B: It's not only that she gossip, but she also tries to start problemsamong other employees by spreading rumors and telling lies about her coworkers. She's not trustworthy, and in my opinion, I think she's nuts.*****. A: I will send you an invoice in the next few days. Your order A: B:So how do you develop good relationships in the office? I think one of the important things is just to be considerate of your co-should be delivered before the end of the day on Monday. B: Thank you.workers' feelings and needs. If you are aware of other people and do your part to make a good working environment, along with most of the people you work with. A: I think you're right. But it does seem that there are always a few coyou should be able to get7 Co-Workers Dialogue 1 A: met. with. B: You shouldn't be so negative. You'll always have some coBut if you are I'm really fed up with Harry! He's the biggest airhead I've ever He always makes careless mistakes, and he's a pain to workworkers that are harder to work with than others. 8 Bosses Dialogue 1 A: B: him. How are things at the office lately? Just awful. Two weeks ago, we got a new boss, and I can't stand Since he came, workers that are harder to work with than others. negative and start name-calling in the office, working environment for everybody. A:it will make a badHe is really unreasonable about our workload.You only say that because you don't have to work with him.TheI've been so busy that I haven't had time to breathe! A: B: That bad, huh? What about his personality? It's a nice guy at least? I should be so lucky. He not only give us too much work, but he is people in your department seem to capable and nice to be around. Take Mary for example. anyone as cheery as she is. B: Everybody has their strengths and weaknesses. Even Larry. He She's smart and enthusiastic. I've neveralso just plain mean about it. He constantly yells at us or criticizes us. He is always degrading the employees. A: What a terrible workingenvironment! Have you tried to talk anyonemight be a pain to be around, but he's also very good at staying in budget on projects. Mary, on the other hand, Also, spends our projectabout it? Maybe the boss of your boss? B: I was going to, but my boss guessed what I was thinking. He gavemoney like there's no tomorrow. little later at the office. A:she's never willing to stay aShe always leave at 5: 00 pm sharp.me so much work to do this afternoon that Ididn't get around to meeting with the supervisor of our department. A: B: It must be terrible. Why don't you just quit? I would quit in a heartbeat. But theIsn't there anyone in the office that is a perfect co-worker? What Even though he's fresh out theabout Bob? Everybody loves Bob.college and still a bit green, he is a great co-worker. B: You are right. He's a hard worker, easy to get along with,If it wasn't for the money,problem is,I can't support myself if I don't work.第6 页共51 页商务英语情景对话100 主题A: Yeah. But a boss likes that? To deal with him everyday, you getting all their work done during the work day. We need to do someshould get a raise! Dialogue 2 A: B: Do you get along with your boss? Actually I do. She is really understanding and reasonable most brainstorming to come up with a time-management solution for our office. B: time. A: Well, what do you suggest? It's not that we areall wasting a lot of we're understaffed. People just have too much to do.Fact is,So you think we should hire some new people? That is one possibleof the time. A: B:There was only one time I didn't really agree with her.solution. What else could be the problem? B: Maybe we do have some problems with time-management. If peopleWhen was that? Once she fired one of my co-workers for drinking on the job. I because it is so hard to find a job these days, and were always on time to work, before lunch. A: That's true. Also, they might get more done in the morningfelt bad for him,he has a family to support. A: Well, he shouldn’t have been drinking on duty. It's your boss'maybe we could shorten the lunch break fromone hour to forty five minutes. That would add a little time to everyone's day. B: Fifteen minutes would be good, but I wonder if it would make a big I still think it's a problem with too much responsibility to make sure employees are safe, jobs. B: You are right.and also doing theirShe was being a good boss when she fired him, that's all.impact on the employees' output. workload. A:But I just felt sorry for him, A:Did this incident with your co-worker affect your relationshipWe ended up right where we started.Maybe it is time to look for That would lightenwith your boss? B: A: Not really. All of us at the office respect our boss a lot. Itsome temp workers to help with a few projects. everyone's load.10 Commuting Dialogue 1 they can A:You are lucky you can get along so well with your boss.makes a big difference in how much you enjoy your job. B: No kidding. If you don't like your boss or co-workers,Where's Bill? The ambassador [ m'bs d ] is already here.Themake your life miserable. 9 Brainstorming Dialogue 1 A: B: Have you thought up any good ideas for our business proposal? I haven't come up with anything good yet. Somehow my brainmeeting is set to start at 9 am. B: He's late again. Traffic is probably holding him up. You know, Wehe commutes from thesuburbs. It's not easy commuting every day. should cut him some slack. A: Even though the traffic is bumper-to-bumper out there, He takes the train,I don't thinkisn't functioning today. A: Maybe you should take a break, you've been sitting at your No wonderit's heavy traffic that makes Bill late. B: Oh, that's right.remember? That meansWell, the train shouldn't be late. Bill must have overslept.computer for three hours trying to put something together. your mind isn't very sharp now. B:there is only one explanation. . . . A: Well, to be fare,since he's coming all the way from Lancaster,I came up with a few different thoughts on the proposal,but nowhe's got to get up much earlier than the rest of us. He must get start on his commute about 6: 30, no telling what time he actually gets up. B: That's right, because he's got to get to the train station from his then take the blue line into the city, then switch trains to the red I've completely run out of ideas. A: Maybe we can shelve the proposal for a while while youbrainstorm. B: A: We could do that, You're right, but I hate to put everything on hold.house,line. In all, the trip's got to take more than 2 hours. A: B: Why doesn't he just drive to work? It's too difficult to park your car in the city. Also, the trafficit's no good to have things up in the air for too long.Dialogue 2 A: We've got to come up with a way to solve this problem! No one iscoming in from the suburbs is a nightmare.第7 页共51 页商务英语情景对话100 主题Dialogue 2 A: I can't wait until my car is repaired. The commuting with public A: I insist. I really appreciate you taking time to work with me in.What is your favorite fast food? I'll cater to your taste. B: Actually I do like Chinese. . . . Let's make it a date for Chop Suey Does that sound good?transportation is killing me. B: A: It can't be that bad. But it is! Take this morning for example. The subway was soand the Martin account at about 12: 30. A: Great. I'll bring the food.packed this morning; I got totally squished by about a hundredbusy commuters on the way to work. B: At least the subway is better than the bus. It's faster for one thing.Dialogue 2 A: For our lunch meeting with the investors, do we have to make areservation at the restaurant or do we just show up? B: Usually for lunch, we don't have to reserve a table, But to be on the safe side, they shouldAnd usually less crowded.But the drawback is that the subway is if you take itmore expensive than the bus. It adds up over time, every day. A: That's true. The bus is even worse.allow walk-ins. twelve.I'll order a table for half-pastWill that suit your schedule? Can you makeJust thinking about taking how do you get to workA:I've arranged to meet them at the restaurant at twelve.the bus every day makes me tired! Hey, every day? B: I ride my bike.the reservation a little earlier? If we start earlier, for a longer lunch.it will give us more timeI don't live too far away,so it's prettyB: A:Are you planning on treating the investors to a full-course meal? Yes, we'll start with appetizers, follow with a soup and salad convenient. the office. A: B:it's only about a ten minute bike ride from my house tocourse, then main dishes of prime rib or cordon bleu chicken, and finish too. . . a good way to keep fit. up with a delicious rich dessert of some sort. B: A: That'll be pretty heavy for a mid-day meal, don't you think? we should beI'll bet it's good exercise,Yes, not only a good way to keep in shape, but a good way to While you're stressed out by your commute,relieve stress as well.As along as we stay away from anything alcoholic,I'm releasing all the stress of the day with mine. 011 The working lunch Dialogue 1 A: Excuse me, Don? I hate to bother you, but I need your help onokay. B: With your prime rib and chicken choices, you'd better hope nobody'svegetarian. A: We can make some special arrangement if we need to. After all,something. B: Oh,Do you have time to brief me on the Martin account today? that's right. You are supposed to deliver a brief on thatit's the company who is footing the bill. 12 International Business Travel Dialogue 1 A: I hear you're being sent to Madrid for the annual conference. Is thataccount tomorrow. you about that.I know there are some things I need to share with gosh, I don't know. . . . Things are reallyBut,busy for me today,the only time I can manage to squeeze out mightright? B: Yes, it would be my first trip overseas. Actually, it's going。
商务英语口语话题场景
商务英语口语话题场景商务英语口语是指在商务场景中进行交流和沟通时使用的英语口语。
下面列举几个常见的商务英语口语话题场景：1. 自我介绍:- Hi, I'm [Your Name] from [Company/Department]. Nice to meet you.- I'm responsible for [Job Title/Responsibilities] at [Company/Department].2. 会议讨论:- Could we start the meeting, please?- I'd like to propose/raise a point for discussion.- What are your thoughts/opinions on this matter?- Let's summarize the key points/decisions we've made.3. 提出建议和意见:- I suggest that we consider alternative options.- In my opinion, it would be beneficial to...- Have you considered the potential risks involved?- How about exploring other possibilities?4. 谈论项目进展和计划:- Could you provide an update on the progress of the project?- We're currently in the planning phase of the project.- Our target is to complete the project by [deadline].- Let's discuss the next steps and set a timeline.5. 谈判和签订合同:- We would like to negotiate the terms of the contract.- We need to reach a mutually beneficial agreement.- Could you provide more details about the terms and conditions?- Once the terms are agreed upon, we can proceed with the contract signing.6. 客户服务和投诉处理:- How may I assist you today?- I apologize for any inconvenience caused. Let me rectify the situation for you.- We value your feedback and will take immediate action to resolve the issue.- Is there anything else I can help you with?7. 商务旅行和预订：- I need to book a flight/hotel for a business trip.- Can you provide me with the available options and their costs?- I would like to arrange transportation from the airport to the hotel.- Please send me the itinerary and confirmation details.以上是一些常见的商务英语口语话题场景，希望能对您的商务交流和沟通有所帮助。
商务英语热门话题42个
一、贸易准备及策略Trade preparing and MethodUnit 1 约会安排Appointment焦点句型希望见面时◆I’d like to make an appointment to see you . 我想约个时间见您。
◆I’d like to come and see you. 我想去见您。
◆Would it be possible for me to talk to you in person about that? 我能不能和你本人谈谈那件事？◆I’d like to see you at your earliest possible convenience. 如果方便的话，我想尽早去见您。
◆Could we get together and discuss it a little more? 我们能不能聚在一起，再讨论一下这件事。
◆Could we meet and discuss the matter in a little more detail? 我们能不能碰个面，再讨论一下这件事的细节。
◆I wonder if it would be possible for us to meet at your earliest convenience and discussthe matter in a little more detail. 如果方便的话，我们能否尽早和您见面，再讨论一下这件事的细节。
◆Could I see Mr. Green sometime this week？我能不能在这个礼拜的某个时候见见格林先生？◆Should I visit you, or would you like to come over here and see our setup? 是我去拜访您，还是您到这里来看看我们的机械装置？◆Would you like to come to my office? 您要不要来我的办公室？询问对方方便的时间◆What time would be convenient for you ? 什么时候您方便呢？◆When is it convenient for you？什么时候您方便呢？◆When would it be most convenient for you? 什么时候您方便呢？◆When can we meet to talk? 我们什么时候见面谈一谈？陈述方便与不方便的时候◆Please call on me when it is convenient for you. 请在您方便的时候来找我。
跟商务英语有关的话题
I’d like to report the lo report the of my credit card. 您的卡有密码吗？ Do you havea code number^ 有 Ye. 那就无大碍了。
密码不对，即使别人得到您的卡，也取不走钱。
Then, it doen’t matter. Even if omeone ha got it, he can’t cah your money if hi code number i not right. 我现在应该怎么办？ What hould I do now 您想把卡上的钱转到新卡上还是注销那张卡？ You want u to tranfer your depoit to a new card or to cancel it 转到新卡上。
I want a new card. 请告诉我您的名字、地址和密码并出示能证明您的身份的证件。
Pleae tell me your name addre and code number and how your identification. 好的。
. OK.您的名字、地址和密码都正确，待会儿我会给您一个新卡。
Ye, your name, addre, are all correct. I"ll give you a minute. 非常感谢。
Thank a lot. 早上好。
能为您效劳吗？ Good morning. What can I do for you 早上好。
我想从活期账户上转些钱到我的储蓄账户上。
Good morning. I’d like to tranfer ome money from my checking account to my aving account. 请您开一张以您自己为收款人的支票。
Pleae write a check to yourelf by putting your name ne某t to pay to the order ofpay to the order of 好的。
商务英语热门话题词汇积累
商务英语热门话题词汇积累商务英语热门话题词汇积累商务英语是一门应用性极强的英语语言，涉及到各个领域的商业交流和商务沟通。
在商务英语的学习过程中，积累常用的商务词汇将非常有助于提高沟通能力和专业素养。
本文将为大家介绍一些热门商务话题的相关词汇。
一、市场营销相关词汇1. 市场份额 - market share2. 目标市场 - target market3. 客户满意度 - customer satisfaction4. 品牌定位 - brand positioning5. 市场调研 - market research6. 产品创新 - product innovation7. 价格策略 - pricing strategy8. 促销活动 - promotional activities9. 电子商务 - e-commerce10. 客户关系管理 - customer relationship management二、国际贸易相关词汇1. 进出口贸易 - import and export trade2. 贸易壁垒 - trade barrier3. 关税 - tariff4. 自由贸易协定 - free trade agreement5. 报关 - customs declaration6. 贸易顺差 - trade surplus7. 贸易赤字 - trade deficit8. 贸易摩擦 - trade friction9. 跨境电商 - cross-border e-commerce10. 对外投资 - overseas investment三、商务会议相关词汇1. 会议议程 - meeting agenda2. 主持人 - chairperson3. 发言人 - spokesperson4. 参会者 - attendee5. 提问环节 - Q&A session6. 会议纪要 - meeting minutes7. 会议主题 - conference theme8. 幻灯片演示 - PowerPoint presentation9. 视频会议 - video conference10. 会议结束语 - closing remarks四、人力资源相关词汇1. 招聘 - recruitment2. 培训与发展 - training and development3. 福利待遇 - benefits and compensation4. 绩效评估 - performance evaluation5. 员工满意度调查 - employee satisfaction survey6. 人才储备 - talent pool7. 雇佣合同 - employment contract8. 出差申请 - business travel request9. 劳动法 - labor law10. 人事部 - human resources department五、金融与投资相关词汇1. 股票市场 - stock market2. 资产管理 - asset management3. 投资组合 - investment portfolio4. 股息 - dividend5. 利率 - interest rate6. 财务报表 - financial statement7. 风险管理 - risk management8. 资本市场 - capital market9. IPO（首次公开募股）- Initial Public Offering10. 融资 - financing这些词汇只是商务英语领域中的一小部分，但可以帮助你在商业交流中更加流利地表达自己的意思。
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一、贸易准备及策略Trade preparing and MethodUnit 1 约会安排Appointment焦点句型希望见面时◆I’d like to make an appointment to see you . 我想约个时间见您。
◆I’d like to come and see you. 我想去见您。
◆Would it be possible for me to talk to you in person about that? 我能不能和你本人谈谈那件事？◆I’d like to see you at your earliest possible convenience. 如果方便的话，我想尽早去见您。
◆Could we get together and discuss it a little more? 我们能不能聚在一起，再讨论一下这件事。
◆Could we meet and discuss the matter in a little more detail? 我们能不能碰个面，再讨论一下这件事的细节。
◆I wonder if it would be possible for us to meet at your earliest convenience and discussthe matter in a little more detail. 如果方便的话，我们能否尽早和您见面，再讨论一下这件事的细节。
◆Could I see Mr. Green sometime this week？我能不能在这个礼拜的某个时候见见格林先生？◆Should I visit you, or would you like to come over here and see our setup? 是我去拜访您，还是您到这里来看看我们的机械装置？◆Would you like to come to my office? 您要不要来我的办公室？询问对方方便的时间◆What time would be convenient for you ? 什么时候您方便呢？◆When is it convenient for you？什么时候您方便呢？◆When would it be most convenient for you? 什么时候您方便呢？◆When can we meet to talk? 我们什么时候见面谈一谈？陈述方便与不方便的时候◆Please call on me when it is convenient for you. 请在您方便的时候来找我。
◆Please call on me anytime suits you. 请在任何您方便的时候来找我。
◆Any time you say. 您说什么时候都方便。
◆Any time between three and five. 3点到5点之间的任何时间都可以。
◆I’m free after three o’clock. 3点以后，我就有空了。
◆I’ll be out of town tomorrow, but almost anytime after that would be fine time with me.明天我将出城到外地去，不过之后的任何时间，我几乎都方便。
◆I’m afraid I’m busy all day tomorrow. 恐怕明天一天我都很忙。
◆I’m excepting some visitors tomorrow morning. 明天早上我要等几个访客来。
◆I’m sorry, I have an appointment. 抱歉，我有个约会。
约定拜访时间◆I’d like to meet you at three o’clock in the afternoon. 我想下午3点的时候跟您见面。
◆I’d like to see you tomorrow if you have time. 如果您有时间，我想明天去见您。
◆How about tomorrow at ten? 明天十点怎么样？◆How about the day after tomorrow? 后天怎么样？◆How about eleven o’clock in my office? 11点在我的办公室怎么样？◆Could we make a tentative appointment for, say, Thursday at two o’clock? 我们能不能暂时约在，嗯，星期四两点？◆Are you free next Tuesday at two o’clock? 下星期二2点您有空吗？◆Is that time convenient for you? 那个时间您方便吗？期待游客光临◆We’ll be expecting you. 我们将期待您的到来。
◆We’ll be waiting for you. 我们将等着您来。
◆I’m looking forward to meeting you. 我期待与您见面。
◆See you soon. 再见！情景对话1This is ABC Company. May I help you? 这里是ABC公司，请问您有什么事？A: Hello, is this the ABC company?B: Good morning. Yes, this is ABC company. May I help you?A: My name is Liufang from M&H company. I would like to speak with someone who is responsible for imports.B：I suppose the person you want is Bill Smith of our International Marketing Department.Please wait a minute. I’ll put you through.A：Thank you. I will speak to him.B: He is on the line.A: nice to speak to you,Mr Smith. My name is Linfang from M&H company, a company in China. Icalled because I was wondering if your company would be interested in a new product we have developed. Have you heard about out “tapestry”?C: Yes,I have read about it in a trade journal. It seems like a promising item, but I have not seem any details about it yet.A: I will send you some brochures, if you are interested.C: That will be good. Thank you.A: After you study them, would I have an opportunity to meet you and discuss various possibilities in the American market?C: Fine. Let’s do that and see how it goes.A: 您好，请问是ABC 公司吗？B：是的，早上好。
这里是ABC 公司。
请问您有什么事？A：我是M&H 公司的刘放，我想找你们负责出口的人员。
B：您应该是要我找我们国际销售部的比尔·史密斯。
请稍候，我将为您转接。
A：谢谢您，我就找他。
B：请通话。
A：史密斯先生，很高兴很您通话。
我是中国M&H公司的刘放。
想要介绍本公司新产品给贵公司，部知道您是否有兴趣，您听说过本公司的挂毯吗？C：有，我曾在商业杂志中看过，这项商品似乎蛮有前景的，但是我还没有看到商品的细节介绍。
A：如果您有兴趣的话，我可以寄些简介产品的小册子。
C：那很好，谢谢！A：在您了解商品之后，我们能否有机会见面并讨论商品进入美国市场的可能性。
C：好的。
了解之后再定。
情景对话2June 2nd is fine with us, will you come alone? 6月2日没有问题，请问只有您一位吗？A：I would like to make an appointment with you, possibly the latter part of May, What do you think?B: Let me check my calendar. Unfortunately, I have plans to travel around that time. How about the first week of June?A: We would like to meet you with you on June 2nd. Is that all right with you?B: June 2nd is fine with us. Will you come alone? Do you need accommodations of any kind?A: I will be accompanied by one of my colleagues. Could you kindly send me a map showing how to get there from the airport? And could you be kind to reserve two single rooms for us for the night of June 1st and 2nd ?B: No problem. I will send you a facsimile with a map and confirmation of reservations. Then, let’s say you will come to our offices at 10 a.m. on June 2nd, If it is convenient to you.A:Yes,Thank you. See you on June 2nd.B: See you.A: 我想与您约在五月底，不知您意下如何？B：让我查一下行程表。