销售技巧方法20招中英文翻译
门店销售常用英语话术
门店销售常用英语话术一、销售流程式顾客走进商店时,店员经常一边说May I help you,一边走近顾客.同义句：Can I help youWhat can I do for youHow may I help you顾客可能说：我想买件套装.I'd like a suit.我在找一种……包.I'm looking for a ... bag.I'm looking for a black, leather bag. 我在找一种黑色的皮包.店员可回答：How's this 这个怎么样如果顾客说：我只看看.I'm just looking. 没有特别想买的意思.Just looking.Just browsing.I don't need any help.I'm just browsing.No just yet. 还不需要.店员可以回答：您有什么需要帮助的尽管说.If you need any help, let me know. 这是店员对顾客常用的一种说法.顾客看中某样东西：这双鞋真漂亮These shoes are greatThese shoes are wonderful.这个多少钱How much is thisHow much does this costWhat does this costWhat is the price of thisHow much 比较生硬的感觉.如果顾客要讲价,会说：太贵了That's expensiveThat's expensive 太贵了How expensive 怎么这么贵That's too much 太贵了如果顾客觉得很划算,直接想买：真便宜That's cheapHow cheap 怎么这么便宜关于尺寸颜色的：这种衬衫有小号的吗Do you have this shirt in a smallDo you have this shirt in a small 这种衬衫有小号的吗Do you have this shirt in a smaller size这种毛衣有红色的吗Do you have this sweater in red店员要查库存可以说：Let me check. 我给你找找.顾客要试穿会说：我可以试穿吗May I try it on try on 表示“试穿、戴衣服、帽子、眼镜”.May I try it on 我可以试试吗店员应回答：Sure. Let me help you. 当然,我来帮你.顾客会问：试衣间在哪儿Where is the fitting roomWhere is the fitting room 试衣间在哪儿Where is the dressing room.店员指路：Right this way, ma'am. 请往这边,女士.顾客觉得尺寸不合适：我穿着太小.It's too small for me.其反意为It's too big for me.我穿着太大.It's a little bit tight. 有点儿紧.It's loose.有点儿松.It's long. 长了.It's short. 短了.尺寸正合适：这套衣服正合适.This suit fits perfectly.This suit is perfect for me.这个真不错.This is nice.This is good.这个比较好.This is better. 用于进行各种各样的比较之后,还是这个比较好的情况.店员可以提供另一件商品给顾客选择：How do you like it 你看这个怎么样This is better. 这个比较好.I like this better.That's more like it.这条裙子和这件上衣挺配的,是吧This skirt matches this blouse, doesn't itThis skirt matches this blouse, doesn't it 这条裙子和这件上衣挺配的,是吧Yes, they look great together. 是的,看上去很配套.This skirt and this blouse go together well.你觉得哪个好Which is betterWhich one do you like better 你喜欢哪一个Which one do you think is better两个我都想要.I want both of them.I want them both.I don't want either of them. 两个都不想要.太艳了.It's too flashy.It's too flashy. 这件太艳了We have a more plain looking one. 我们也有素净点儿的.It's too gaudy.It's too loud.老气.It's too plain.It's too conservative.It's too bland.顾客想改衣服时：您能给锁边吗Would you hem it hem “衣服的边沿,边缘下摆的缝边”. Would you alter itWould you shorten it 您能改短吗谈价钱：多少钱How much is itHow much does it costCould you tell me how much it is 您能告诉我多少钱吗直接拿走：我要这个.I'll take this one.I'll take this one. 我要这个.All right, ma'am. 好的.I'd like this one.I'd like to buy this one. 我要买这个.I'll get this one.店员可以问：您用现金还是卡Will that be cash or chargeCash or chargeWill you be paying by cash or credit cardWould you like to pay by cash or charge顾客可以说：现金.Cash, please.卡.Charge, please.我可以用VISA卡吗Can I use VISADo you accept VISADo you take VISA我可以分期付款吗Can I pay by installment payment我可以付港元吗Can I pay in Hongkong dollarDo you take Hongkong dollarDo you accept Hongkong dollar最后包装一下：请给包一下.Please wrap it.要收据：Do you have a receipt 您有收据吗退换货：我想退货.I'd like to return this.I'd like to return this. 我想退货.您能给我换一下这个吗Could you exchange this, please这儿有点儿脏.It's got a stain. / It has a stain.可以退款吗Can I have a refund refund “退款”.I'd like to get a refund, please. 我想退款.I'd like a refund, please. 请退款吧.I'd like my money back, please. 请把钱退给我吧.讲价：能再便宜一些吗Would you give me a discountWould you give me a discount 能再便宜一些吗This is a discount price. 这已经是打过折的价钱了.Can you make it cheaper店员说不能再降价了：不满意就算了.Take it or leave it. 多用于商业的买卖中,向对方表示“就这价钱”、“随便你”、“不中意就别买了”,或“在出示的价格范围内您考虑买还是不买”,特别在商业谈判中常用.Accept it or reject it.Be satisfied with it or get nothing.That's my only offer.That's my last offer.二、销售常用提问话术欢迎光临 Welcome我可以为您服务吗 Hello, May I help you给您买还是给别人买 Is it for you or for others给男孩还是女孩 For boy or girl他/她多大了 How old is he/she这边有很多款,你自己可以挑选,看看有没有自己喜欢的.It's a lot of styles here, you can pick out yourself, check these out, which is your favorite请问想买还是 Excuse me, would you like T-shirt or jeans这件您喜欢吗 Do you like this one / How about this one您喜欢这个款式吗 Do you like this design您喜欢什么颜色 What color do you like我们有红色、浅蓝和白色.We have red, light blue and white这个颜色怎么样 What about this color您穿多大型号 What is your size我找一件给您试试好吗 May I pick one that you can fit on您可以试试. You can try it on这个尺码穿得合身吗 Is this size fit you / Is this your size试衣间在那里. The fitting-room is over there请随我来. Please follow me这件衬衣配你的裤子. This shirt can match your pants.这件看起来很好 This one looks good合适吗 Does it fit它非常适合您. It fits you very well.您穿着真漂亮. You look beautiful in.大号现在没货了. Queen-size is not stored now明天下午能到. It's available tomorrow afternoon.这款很受欢迎. This design is popular.它很畅销. It sells like hot cake.多少钱How much is it / What’s the price / How much does it cost五十九元. It’s fifty-nine yuan.太贵了. It’s too expensive.纯棉面料,穿起来舒服. The material is pure cotton. It's comfortable to wear.这种材料质量很好. This material is good quality and holds quite well.品质优良. Quality is excellent/ superior/ very good/ fine.物有所值. You will get what you pay for. / It’s good value for money.我可以给你打八折. I can give you a 20% discount.这款打完扣是48元. Its price is fourty-eight after rebate.不用谢.这是我的职责 It's mypleasure.欢迎下次光临. Welcome next time尺寸—size 价格—price 面料—material 款式—design 打折—discount 可得的,有用的—available三、模拟销售,顾客买鞋子卖家: Hello, how may I help you 您好,有什么能帮您的吗买家: Hi, I'm looking for a pair of men's shoes for my husband.你好,我买一双男鞋给我先生.卖家: What do you think of this pair I have these in brown too, would you like to have a look您觉得这双怎么样这双我也有咖啡色的.买家: Are they real cowhide这鞋是真牛皮的吗卖家: Yes, they are 100% genuine cowhide. These shoes havenewly arrived for the coming season.是的,这鞋是100%牛皮做的,而且这双鞋是刚进店本季最流行的一款.买家: Could you please get me a pair of size 41 in brown please.麻烦你能帮我拿一双41号咖啡色的吗卖家: Of course当然可以买家: How much are they多少钱啊卖家: Well, I don't usually give discounts on newly arrived shoes, however, you seem to really like these shoes and you really want to buy them for your husband, I'll give you 10% off the original price.我们店里新进的货一般是不打折的,但是既然您看上去是挺喜欢这鞋的,而且真想买给您先生,我们今天就给您打九折吧买家: That's wonderful, thank you very much那太好了,谢谢四、标准服装术语词汇1、综合类服饰 apparel and accessories：衣着.装饰和保护人体的物品总称,包括服装、帽子、围巾、领带、手套、袜子等.服装 apparel；garments；clothes：衣服、衣裳.穿于人体起保护和装饰作用的制品.时装 fashion：在一定时间、地域内,为一大部分人所接受的新款流行服装.成衣 ready-to-wear定制服装 tailor made中式服装 Chinese costume西式服装 Western costume民族服装 ethnic costume上装 tops下装 bottoms套装 suits连身装 cover all内衣 underwear外衣 outerwear男装 Young Men's wear：适合于成年男子穿着的服装.女装 Misses' wear 适合于成年女子穿着的服装.少男服装 boy's clothes少女服装 girl's clothes儿童服装 children's wear婴幼儿服装 infant's wear：适合于年龄在24个月及以内的婴幼儿穿着的服装.功能性服装onfunction al garments职业服 work wear防护服protective work wear运动服 sportswear：适合于运动时穿着的服装,又称为运动装,如登山服、滑雪服等.休闲服 casual wear：人们在闲暇生活中从事各种活动所穿的服装.与运动服有相当大比例的重合部分.礼服 formal wear舞台服 stage costume家居服 dressing gown孕妇装maternity dress针织服装 knitted garments机织服装 wovengarments：又称为梭织服装.毛呢服装 woollen garments棉类服装cotton garments麻类服装 bast garments丝绸服装 silk garments化纤类服装 synthetic-made garments毛皮服装 fur garments皮革服装leather gamrnets人造毛皮服装 fake fur garments人造革服装 fake leather garments牛仔服装 jeans wear防寒服 cold protective clothing棉服装 padded garments羽绒服装 down wear2 服装成品西服 tailored suit中山装 Zhongshan Zhuang军便装 military jacket青年装 young men's jacket茄克衫 jacket猎装 safari jacket 衬衫 shirt男；blouses女中西式上衣 Chinese and Western-style coat中式上衣 Chinese style coat背心 vest：又称“马甲”,仅有前后衣身的无袖上衣.文胸 brassiere连衣裙 dress旗袍裙 Qipao style skirt斜裙 A-line skirt喇叭裙 flare skirt超短裙 miniskirt褶裙pleated skirt节裙 tiered skirt筒裙 straight skirt西服裙tailored skirt西裤 tailored trousers西短裤 tailored shorts中式裤 Chinese style slack背带裤 overall马裤 riding breeches灯笼裤knickerbockers裙裤 culottes牛仔裤 jeans连衣裤 jumpsuit喇叭裤bell-bottom trousers棉裤 padded pants羽绒裤 down pants超短裤mini shorts雨裤 rain-proof pants内裤 underpants三角裤 briefs 沙滩裤 beach shorts比基尼 bikini：也称为“三点式游泳衣”.泳装swimming wear紧身服 body fitting garments风雨衣 all-weather coat风衣 trench coat雨衣 raincoat披风 cape：无袖,披在肩上的防风外衣.斗篷 mantle：有帽子的披风.大衣 overcoat旗袍 Qipao睡衣套pyjamas睡袍 nightgown新娘礼服 wedding gown晚礼服 evening wear 燕尾服 morning coat3 服装部位、部件上装部位前身 front肩缝 shoulder seam领嘴 collar notch门襟closure：锁眼的衣片.里襟 under fly：钉扣的衣片.门襟止口 front edge门襟翻边 placket：外翻的门襟边.止口圆角 front cut搭门overlap扣眼 buttonhole眼距 buttonhole spacing假眼 mock button hole滚眼 button loop：用面料做的扣眼.扣位 button placement：钮扣的位置.单排扣 single breasted双排扣 double breasted驳头lapel平驳头 notch lapel戗驳头 peak lapel驳口 roll line串口gorge下盘头 stand collar head袖窿 armhole：又称为袖孔.袖山sleeve top袖口 cuff衬衫袖口 shirt sleeve cuff橡筋袖口 elastic cuff罗纹袖口 rib cuff胸部 chest腰节 waist line摆缝 side seam 底边 hem前后披肩 shoulder piece前过肩 front yoke领省 neckline dart前肩省 bust dart胁省 pocket dart前腰省 front waist dart横省 side dart肚省 fish dart前身通省 front open dart刀背缝princess seam后身 back总肩 across back shoulder后过肩 back yoke背缝 center back seam背叉 vent摆叉 side vent后搭门 back overlap领窝 neck line后领省 back neck dart后肩省 back shoulder dart后腰省 back waist dart后身通省 back open dart上装部件 tops parts领 collar立领 stand collar翻折领 fold-over collar底领 collar stand.又称为领座.翻领 lapel领上口 rollcollar领下口 collar neckline领里口 collar stand line领外口style line领豁口 collar notch倒挂领 Ulster collar中山服领Zhongshan collar中式领 mandarin collar衬衫领 shirt collar两用领 convertible collar尖领 V-neck圆领 crew neck方领 square neck青果领 shawl collar燕子领 wing collar荷叶边领 ruffled collar海军领 sailor collar扎结领 tie collar圆形领口 round neckline方形领口 square necklineV形领口 V-neckline一字形领口 boat neckline鸡心领领口 sweetheart neckline袖 sleeve袖头 cuff button：又称为袖卡夫.双袖头 folding cuff袖叉 sleeve vent袖叉条 sleeve placket大袖 top sleeve：衣袖的大片.小袖 under sleeve：衣袖的小片.袖中缝 sleeve center line前袖缝inseam后袖缝 elbow seam袖底缝 sleeve line衬衫袖 shirt sleeve圆袖 set-in sleeve：在臂根围与衣身接合的袖型.连袖 kimono sleeve：衣袖相连,有中缝的袖型.连肩袖 raglan sleeve：又称为插肩袖.中缝圆袖 raglan sleeve with center seam：中间有缝的圆袖,又称为连肩袖.喇叭袖 flare sleeve灯笼袖 puff sleeve蝙蝠袖 batwing sleeve泡泡袖 bishop sleeve花瓣袖 petal sleeve口袋 pocket插袋 vertical pocket贴袋 patch pocket开袋 slit pocket双嵌线袋 double jet pocket单嵌线袋 single jet pocket卡袋card pocket：放名片、卡片的小袋.手巾袋 breast pocket袋爿袋 welt pocket：装有袋爿的开袋.眼镜袋 glasses pocket里袋 inside pocket锯齿形里袋 saw-tooth edge trimmed inside pocket：又称为三角形里袋.有盖贴袋 flapped patch pocket压爿贴袋 patch pocket with topstitched box pleat吊袋 Zhongshan Zhuang pocket：又称为老虎袋.风琴袋 bellow pocket暗裥袋 patch pocket with inverted pleat明裥袋 patch pocket with box pleat小部件 small parts领袢 collar tab吊袢 hangtag loop肩袢 epaulet腰袢 waist tab下摆袢 bottom tab袖袢 sleeve tab脚口袢 leg opening tab线袢 French tack挂面 facing：又称为贴边.耳朵皮flange：在前身里与挂面处拼接做里袋的一块面料.滚边 bias strip压条 band腰带 waistband塔克 tuck：衣服上有规则的装饰褶.袋盖pocket flap衬布 interlining前身衬 front interlining驳头衬 lapelinterlining胸衬 chest interlining下节衬 interlining under the waist line领衬 collar interlining肩头衬 domette帮胸衬 biasstrip袋角衬 pocket reinforcement patch底边衬 hem interlining袖头衬 cuff interlining挂面衬 front facing interlining腰头衬waist band interlining袋牵布 patch stay牵条 tape下装部位 bottoms横裆 crotch：上裆下部最宽的部位.上裆 crotch depth：腰头上口至横裆间的部位,又称为直裆.中裆 knee：一般为裤脚口至臀围线的二分之一处的部位.烫迹线 creas press裤脚口 leg opening裤卷脚 turn-up cuff脚口折边 hem侧缝 side seam腰缝waistband seam下裆缝 inseam小裆缝 front crotch seam前裆缝front crotch seam后裆缝 back crotch seam腰头 waistband top腰头上口 upper side of waistband腰里 waistband lining裤裙腰省waist dart裤裙裥 pleat下装部件 bottoms parts侧缝直袋 side pocket侧缝斜袋 slantpocket侧缝横袋 cross pocket表袋 watch pocket后袋 hip pocket过腰 waistband膝盖绸 knee kicker贴脚条 heel stay门襟 fly facing：位于裤、裙开合处,用以锁眼或装一侧拉链的部件.里襟 fly shield：位于裤、裙开合处,用以钉钮扣或装一侧拉链的部件.里襟尖嘴 button tab at fly shield小裤底 front crotch stay：小档部位的里布.大裆底back crotch stay：后裆部位的里布.过桥 trouser curtain：里襟里布延长的条状部件,用以覆盖十字裆缝.串带 belt-loop雨水布 trouser curtain：遮盖腰头衬布的里布.袋布 pocket bag垫袋布 pocket mouth stay：袋口处垫在袋布上的条料.4 服装设计款式 style：服装的式样.造型 silhouette：服装的外形轮廓.结构garment construction基础线 basic line：结构制图过程中使用的纵向和横向的基础线条.轮廓线 outline：构成成型服装或服装部件的外部造型的线条.结构线 construction line：服装图样上,表示服装部件裁剪、缝纫结构变化的线条.效果图 fashion drawing款式图 working sketch结构图 cutting illustration：又称为裁剪图.示意图 sketch map展示图 flat patternmaking分解图 detail sketch5 服装工艺操作检查原辅料 material inspection验色差 colour shade inspection查疵点 inspection for defect查污渍 inspection for spot分幅宽fabrics width grouping查衬布色泽 checking interlining查纬斜inspection for skewness复米 roll length audit：复查每匹原、辅料的长度理化试验 physical and chemical test裁剪 cutting烫原辅料 wrinkle removal自然回缩 fabric relaxing排料 layout计算机裁剪 computer aided cutting服装CAM clothing computer-aided manufacturing服装CAD computer-aided garment design铺料 spreading划样 marking：用样板或漏划按不同规格在原料上划出衣片裁剪线条.版样 pattern：记录服装结构图及相关技术规定缝份、布纹方向、对位点、规格等的纸板的统称.纸样 paper pattern：软质纸的版样.板样 pasteboard pattern：硬质纸的版样,亦称样板.布样cloth pattern：布质的版样、立裁中产生的版样.复查划样 marker audit裁剪 cutting钻眼 drilling打刀口 notching：又称为打剪口.分片 identifying and bundling：裁片分开整理.打粉印 chalking：用粉片在裁片上做出缝制标记.编号 numbering：裁好的衣片按顺序编上号码.查裁片刀口 checking notches配零料 assigning sundries钉标签attaching label：将有顺序号的标签钉在衣片上.验片 cut piece inspection织补 darning换片 changing defective pieces冲上下领衬punching collar interlining冲袖头衬 punching cuff interlining缝制 sewing 节选修片 trimming pieces 打线丁 making tailor's tack 环缝 overcasting stitches 缉省缝 sewing darts 烫省缝pressing dart open 归拔前片 blocking front piece 烫衬 pressing interlining 粘衬 pressing interfacing 敷袖窿牵条 taping armhole 合摆缝 joining side seam 倒钩袖窿 back-stitching armhole 合肩缝joining shoulder seam 分烫肩缝 pressing open shoulder seam 绱袖setting in sleeve 纟乔领下口 slip-stitching collar to garments 纟乔底边 blind stitching hem 定眼位 marking button position 开扣眼 cutting buttonhole 绱袋 attaching pocket to garment 粘衬fusing interlining 绱过肩 setting back yoke 缉明线 topstitching 绱袖头 attaching cuff to sleeve 定扣位 marking button position 钉扣 sewing button 绗棉 quilting 钉扣袢 sewing button loop 钉领钩袢 attaching hook and eye 镶边 making bias bindingas a decorative trim 绱拉链 attaching zipper 绱门袢 attachingfly facing 绱里襟 attaching fly shield 绱腰头 sewing on waistband 绱串带袢 tacking loops to waistband 绱雨水布attaching trouser curtain 合下裆缝 joining inseam 合前后缝joining crotch 封小裆 bartacking front crotch 花绷十字缝 cross-stitching crotch 扣烫贴脚布 folding and pressing heel stay 抽碎褶 gathering 叠顺褶 forming and stitching flat pleats 拉线襻making French tack针距 stitch size spacing缝型 seam types包缝 overlock stitch明包缝 flat felled seam暗包缝 welt seam来去缝 French seam分缝 open seam坐倒缝 plain seam 坐缉缝 lap seam分缉缝 double top-stitched seam压缉缝 top-stitched lapped seam漏落缝 self-bound seam with sink stitch,又称灌缝.分坐缉缝 top-stitched open seam6、各类针法 kinds of stitch撩针 running stitch扌寨针 baste stitch暗纟乔针 blind stitch明纟乔针 slant stitch倒钩针 back stitch倒回针 back stitch绗针 quilting锁针 buttonhole stitch打套结 bar tack7、服装成品缺陷领部位缺陷 defects in collar领外口松 collar outer edge too loose领外口紧 collar outer edge too tight领面紧 top collar too tight领面松 top collar too loose领里探出 collar band too long领里缩进 collar band too short绱领偏斜 unmatched collar底领起皱起绺 crimpy collar band领窝不平 uneven neckline后领窝起涌circular wrinkle below back neckline底领外露 top collar uncover collar band起泡 crimpy top collar驳头外口送 lapel outer edge too loose驳头外口紧 lapel outer edge too tight驳头反翘 lapel sticking up驳头起皱 puckering lapel驳口不直 uneven breakline串口不直 uneven gorge line领卡脖 tight neckline领离脖 loose neckline衣片部位缺陷 defects in pieces底边起绺 uneven hem背叉搅crossed vent背叉豁 unmeet vent后背下沉 back defect肩缝不顺直shoulder seam defect绺肩 puckering on shoulder塌肩 sloping shoulders后身吊 bodice back too short塌胸 hollow chest省尖起泡dart bubble腰胁不平服 wrong waist shaping袋部位缺陷 defects in pocket袋盖反翘 flap sticking up袋盖止口反吐 unfavoring flap袋盖不顺直 uneven flap edge袋口角不平bound pocket defect袋口裂 unmeet bound pocket mouth袋口不方正pocket mouth defect袋、袋盖丝绺不正 pocket or flap out grain袋形走样 deformed pocket门襟部位缺陷 defects in closure止口反吐 unfavoring front edge止口角不方正 front edge defect止口反翘 front edge sticking up止口不顺直 uneven front edge止口搅 crossed front edge止口豁unmeet front edge绱拉链起绺 uneven zipper门里襟长短 unmatched front fly袖子部位缺陷 defects in sleeve前袖缝外翻 sleeve inseam swing out袖子偏前 sleeve hangs forward swing袖子偏后 sleeve hangs back swing绱袖不圆顺 uneven armhole袖子起吊 sleeve defect袖口起绺 uneven sleeve opening袖里拧 twist sleeve lining裉窝起绺wrinkle lower armhole抬裉缝起绺 tight lower armhole裤腰部位缺陷 defects in waist of pants腰头探出 waistband extansion腰缝起皱 uneven waist seam腰缝下口涌 unmatched waist line裤裆部位缺陷 defects in crotch夹裆 tight crotch兜裆 short crotch后裆下垂 baggy seat裆缝断线 thread breakage at crotch seam小裆起绺 wrinkle front crotch里襟起皱 wrinkle fly shield小裆豁口 thread breakage at front crotch门襟起绺 uneven fly facing下裆十字缝错位 unmatched crotch cross门襟止口反吐unfavoring fly facing裤脚裙身部位缺陷 defects in body of pants and skirt烫迹线外撇creasing of leg curve to sideseam烫迹线内撇 creasing of leg curve to inseam裤脚前后 unbalanced legs吊脚 uneven leg裤下口不齐 uneven leg hem裤脚不对称 unsymmetrical leg裙裥豁开 unmeet pleat裙身吊 hem pull up and stand away裙浪不匀 uneven skirt flare裙底边不圆顺 uneven skirt hem线路 seam缉线上炕 sewing bow缉线下炕 sewing bow接线双轨stagged seam绗棉起绺 uneven quilting缉线跳针 skipped stitches浮线 floating戳毛 damage to fabric眼皮 eyelid针孔 loops on the underside毛 loops on the top脱 thread breakage漏 missing stitches线头 thread end整烫 pressing水花 water spot亮光 pressing mark污迹 spot烫黄overpress烫熔 melt8、服装专用工具设计打样工具 instruments for designing样板纸 pattern paper锥子bradawl裁剪工具 instruments for cutting划粉 chalk裁剪剪刀dressmaker's shears or tailor's shears压料鉄 weights电剪刀electrically powered knife拉布机 spreading machine手工工具instruments手缝针 sharps needle插针包 pin-cushion顶针 thimble 纱剪 thread clippers机缝工具 instruments for sewing缝纫机针sewing machine needle缝纫机 sewing machine专用缝纫机 special machine：钉扣、锁眼、打套结、包缝等用的专用机器.整烫工具instruments for pressing水布 pressing cloth烫凳 tailor's press board铁凳 egg pad布馒头 tailor's ham喷水壶 sprayer电熨斗electric iron蒸汽熨斗 steam iron检验工具 instruments for inspection人体模型 mannequin,又称人台.胸架 model：按照人的上半身外形塑造的模型.钢卷尺 steel tape色卡 standard colour card外观疵点样照 standard sample photo for checking spots起皱样照standard sample photo贴纸 marking paper9、材质学术名称粘胶纤维 viscose fiber,简称“粘纤”.高强力粘胶纤维 hightenacity viscose fiber高湿模量粘胶纤维 modal fiber醋酯纤维acetate fiber聚酰胺纤维 polyamide fiber,nylon,简称“锦纶耐纶”.聚酯纤维 polyester fiber涤纶聚丙烯腈纤维 polyacrylic fiber,简称“腈纶”.改性聚丙烯腈纤维 modacrylic fiber弹性纤维 elastane fiber二烯类弹性纤维 elastodiene fiber聚氨酯弹性纤维polycarbaminate fiber简称涤纶：聚对苯二甲酸乙二酯纤维氨纶：聚氨基甲酸酯纤维织物纯化纤织物 chemical fiber fabric化纤混纺织物 blended chemical fiber fabric化纤交织织物 union chemical fiber fabric人造毛皮fur-type fabric,artificial fur锦纶搭扣带耐纶搭链 chinlon magic tape,nylon magic tape属名和编码莱赛尔纤维 lyocell,GLY莫代尔纤维 modal,CMD粘胶纤维 viscose,CV醋酯纤维 acetate,CA聚丙烯腈纤维腈纶 acrylic,PAN含氯纤维 chlorofibre,CLF弹性纤维 elastane,EL二烯类弹性纤维 elastodiene,ED改性聚丙烯腈纤维改性腈纶 modacrylic,MAC聚酰胺纤维锦纶 polyamide 或尼龙 nylon,PA聚酯纤维涤纶 polyester,PES玻璃纤维 glass,GF金属纤维onmeta l fibre,MTF二烯类弹性纤维 elastodiene有时采用术语“橡胶”.玻璃纤维 glass 在某些欧洲国家也称其长丝为“sillionne”,短纤维为“veranne”.竹原纤维 bamboo fibre男装 Young Men's wear：适合于成年男子穿着的服装.女装 Misses' wear 适合于成年女子穿着的服装.少男服装 boy's clothes少女服装girl's clothes儿童服装 children's wear婴幼儿服装 infant's wear：适合于年龄在24个月及以内的婴幼儿穿着的服装.提议用：Men's wearLadies wearboys weargirls wearchildren's wearinfants wear燕尾服 morning coat --- Swallow-tailed suit。
英语销售常用语
英语销售常用语在商业领域，销售是至关重要的环节之一。
无论是面对面销售、电话销售还是网络销售，沟通是营销过程中不可或缺的一部分。
而英语作为国际通用语言，在销售领域也扮演着重要的角色。
下面是一些在英语销售中常用的表达和技巧：开场白•Hello, how can I assist you today?•Welcome! What brings you in today?•Good morning/afternoon/evening! How can I help you?产品介绍•Let me show you our newest product.•This item has been very popular among our customers.•I recommend this product for its high quality and affordable price.推销技巧•Would you like to take advantage of our special promotion today?•If you buy two, you get one free.•This product is perfect for your needs.解决问题•I understand your concern. Let me see how I can help.•Let’s find a solution together.•I apologize for the inconvenience. Let’s work on resolving this issue.签订交易•Are you ready to make a purchase today?•Shall we proceed with the transaction?•Congratulations on your new purchase!结语•Thank you for choosing our products/services.•We appreciate your business. Have a great day!•If you have any questions in the future, feel free to contact us.以上是一些英语销售中常用的表达和技巧，希望能对您在销售过程中的沟通有所帮助。
英汉对照—行销英语绝招
行销英语绝招1、如何廉价倾销告诉顾客，其购买量的大小决定折扣的高低：“If you buy more than four pounds, we can allow you ten percent discount”（如果您购买4磅以上，可以打9折）2、如何推介品牌优秀的推销员应该懂得在适当的时机，向顾客推销名牌产品，“Are you interested in a particular brand？”（您有没有感兴趣的品牌？）之类的介绍性开场白，要很熟悉。
至于PLAYBOY、issey miyake、LACOSTE、Christian Dior 等世界级名牌，只要知道牌子的名字就行了，甚至根本用不着推销。
3、如何证明质地有些特定商品，要证明其品质，有其特别的鉴定法：如果是羊毛（pure wool）, 您说：“let me prove it”（让我证明给您看）。
接下来要做的是strike a match and burn a thread of it（划根火柴，烧一条毛线）就明白了。
4、如何附带推销一个成功的salesperson除了要充实自己个方面的知识能力之外，还必须熟悉各种推销手法，附带推销就是及其关键的一项。
完成推销后，可说：“Now, what about something else？”或者“What next today？”（还要些别的吗？）常常能收到意想不到的效果。
5、如何找出妨碍销售的主因“推销是由被拒绝时开始的”，这句话是拉人寿保险业绩居全球之冠的 E.G雷塔门所说的名言。
所以，被拒绝时应如何突破妨碍销售的主因是推销员必须多加训练的课题。
买东西的人常常都喜欢在购物时征询对方意见，因此，您必须点明“Maybe you must rely on the opinion of your family.”（也许，您必须要*家人来做出决定）然后，顾客就会说出真正的原因何在了。
6、如何说明本国制造或是国外进口人们基本上都有喜欢外国货的心理，这是，推销人员可以分别介绍之，“This is made in China, but that isn't.”（这是中国造的，那个是进口的）。
销售常用英语口语怎么说
销售常用英语口语怎么说在销售领域，灵活运用英语口语是至关重要的。
通过流利的口语表达能够有效沟通，建立良好的客户关系，提升销售效率。
下面整理了一些销售中常用的英语口语，希望对你的销售工作有所帮助。
开场白1.Good morning/afternoon/evening! 早上好/下午好/晚上好！2.Hi, how are you today? 嗨，你今天好吗？3.What can I do for you? 我可以帮你什么忙？4.How can I assist you? 我可以帮你处理些什么？产品介绍1.This product is the latest model with advancedfeatures. 这款产品是最新款，具备先进功能。
2.Our product is designed to meet your specific needs.我们的产品专为满足您的特定需求而设计。
3.This product has received great feedback from ourcustomers. 这款产品得到了客户的好评。
4.Let me tell you about the key benefits of this product.让我告诉你这款产品的主要优势。
提供建议1.Based on your needs, I would recommend thisproduct. 根据您的需求，我建议选择这款产品。
2.I suggest upgrading to the premium package foradditional features. 我建议升级到高级套餐以获得额外功能。
3.It might be beneficial to consider our maintenanceservice. 考虑一下我们的维护服务可能会有好处。
4.Have you thought about customizing the product tofit your requirements? 你考虑过定制产品以满足你的需求吗？谈判技巧1.Let’s find a solution that works for both of us. 让我们找到一个能够双方接受的解决方案。
销售技巧的英文作文带翻译
Closing the Sale
完成销售
The ability to close a sale is the ultimate test of a sales professional's skills. This requires confidence, persistence, and a clear understanding of the customer's needs and motivations. Sales professionals must know when and how to ask for the sale, and be prepared to overcome any final objections or concerns that may arise. By effectively closing the sale, sales professionals can turn a potential lead into a satisfied, loyal customer.
有效沟通是一项基本的销售技巧，需要清晰、简洁和有说服力的对话。销售专业人员必须能够以引人注目的方式清晰地表达他们的产品或服务的价值，以与客户产生共鸣。这可以通过讲故事、积极倾听和调整沟通方式以匹配客户的偏好来实现。
Handling Objections
处理异议
Objections are a natural part of the sales process, and sales professionals must be equipped to address them effectively. This involves remaining calm, empathizing with the customer's concerns, and providing logical and compelling responses to overcome any doubts or hesitations. By addressing objections proactively, sales professionals can demonstrate their expertise and confidence, ultimately leading to a successful sale.
推销产品的要点和技巧英文
推销产品的要点和技巧英文Key Points and Techniques for Product Sales1. Understand the product: As a salesperson, it is important to have a thorough understanding of the product or service you are selling. This includes knowing its features, benefits, and how it compares to competitors. This knowledge will allow you to effectively communicate the value of the product to potential customers.2. Identify customer needs: Before pitching a product, take the time to understand the needs and preferences of potential customers. This will enable you to tailor your sales approach and highlight how the product can solve their specific problems or meet their requirements.3. Craft a compelling pitch: Develop a clear and concise pitch that highlights the key benefits of the product. Focus on how the product can solve a problem, improve customer's life, save time or money, or provide a unique advantage.4. Highlight unique selling points: Identify and emphasize the unique features or advantages that set the product apart from competitors. This could include factors such as superior quality, innovative technology,affordability, or exceptional customer service.5. Use storytelling and testimonials: Use storytelling techniques to engage potential customers and help them visualize how the product can positively impact their lives. Additionally, leverage testimonials or case studies from satisfied customers to build trust and credibility.6. Address objections: Be prepared to address potential customer objections or concerns. Anticipate common objections and havewell-thought-out responses ready to overcome them. This may involve providing additional information, offering demonstrations, or providing guarantees or free trials.7. Practice active listening: Actively listen to the customer's needs, questions, and concerns. This demonstrates empathy and helps you tailor your pitch to address their specific requirements and priorities.8. Follow up: After the initial pitch, make sure to follow up with potential customers. This could be through phone calls, emails, or face-to-face meetings. Following up shows your commitment and allows you to further address any doubts or provide additional information.9. Establish rapport and build relationships: Building rapport and developing relationships with potential customers is crucial in sales. Show genuine interest, be enthusiastic, and provide exceptional customer service throughout the sales process.10. Continuously improve and learn: Sales techniques and best practices evolve over time, so it is important for salespeople to continuously improve their skills and stay updated on industry trends. Attend sales training sessions, read books or articles on sales, and learn from experienced colleagues.。
产品的销售技巧和话术英文
产品的销售技巧和话术英文Sales Techniques and Scripts for Products:1. Building Rapport:- Greeting: "Hello, how are you today?"- Identifying common interests: "I noticed you have an interest in [specific product]. Did you know that..."- Complimenting: "That's a great choice you have there!"2. Demonstrating Value:- Highlighting unique features: "This product has a built-in [feature] that sets it apart from others in the market."- Emphasizing benefits: "It offers [benefit] which can enhance your [specific need]."- Comparing to competitors: "Unlike other products, this one is more durable and long-lasting."3. Overcoming Objections:- Addressing price concerns: "I understand price is important to you, but consider how the quality of this product can benefit you in the long run." - Dealing with skepticism: "I totally get your hesitation. However, this product has been tested and recommended by industry experts."- Handling indecision: "Let me assure you that many customers who purchased this product were extremely satisfied with their decision."4. Closing the Sale:- Providing an incentive: "If you decide to purchase today, I can offer you a 10% discount."- Creating urgency: "We have limited stock available, so it's better to make a decision sooner rather than later."- Offering assistance: "If you have any more questions or need assistance, I'm here to help."Remember, it's important to tailor these sales techniques and scripts to suit your product and target audience. Practice them regularly to refine your communication skills and build confidence in your sales approach.。
有深度的销售技巧英文
有深度的销售技巧英文当涉及到销售技巧的英文表达时，以下是一些常用的短语和句子，可以帮助您在销售过程中与客户建立深入的连接并提高销售效果：1. 了解客户需求：- "What are you looking for in a product/service?"（你对产品/服务有什么期望？）- "Tell me about your specific needs and goals."（告诉我你的具体需求和目标。
）- "How can our product/service meet your requirements?"（我们的产品/服务如何满足你的需求？）2. 引起客户兴趣：- "Let me show you how our product/service can benefit you."（让我向你展示一下我们的产品/服务如何给你带来好处。
）- "Here are some key features that set our product/service apart."（以下是我们产品/服务的一些独特特点。
）- "Imagine how our product/service can enhance yourproductivity/profitability."（想象一下我们的产品/服务如何提高你的生产力/盈利能力。
）3. 解决客户疑虑：- "I understand your concerns, and here's how we address them."（我理解你的顾虑，以下是我们如何解决它们的方法。
）- "Let me provide you with testimonials from our satisfied customers."（让我向你提供一些满意客户的推荐信。
实用销售英语：行销英语100招-外贸英语
实用销售英语：行销英语100招（二）-外贸英语实用销售英语：行销英语100招（二）31. 如何说明使用方法不管交易是否达成，都要不厌其烦地向顾客解释使用方法，以建立彼此信心。
比如，要说明水壶的使用方法，可以说“Could you pull out the black stopper of the pot before you pour, please ?”（倒水之前，先把水壶的褐色塞子拉开）。
32. 如何说明注意事项买卖的同时，应该将注意事项向顾客交待清楚，免得日后发生纠纷事小，影响商誉事大。
因此，像“You can exchange it provided it''s clean”（如果还是干净的，可以要求退换）或“I''m sorry we won''t refund you.”（很抱歉，我们概不退款）一定要表述清楚。
33. 如何登门拜访登门拜访顾客，挖掘潜在购买力，是必须的；而寒暄的第一句往往决定成败，因而诚恳亲切的“What''s your pleasure if I may ask”之类的话无论如何是要说的。
34. 如何电话拜访电话拜访也是必备手段之一，同样也需注意礼节和态度。
一般先要询问对方此时听电话是否方便，然后再说明来意“I''ll do my best for you”（我会尽努力来达成您的心愿）35. 如何说最低消费尽管菜单都已标明最低消费，除非想被炒鱿鱼，否则顾客问起来，还是得毕恭毕敬地回答“I''m afraid the minimum charge for any first order is ￥100”（我们的最低消费是100元），而不能说：“菜单上有，您不会自己看呀？！”36. 如何拒绝降价顾客讨价还价几乎是不可避免的事情，直接说no的推销员估计很少，所以你应该充分解释“We make so little on this line！”（这方面的东西我们没赚钱）37. 如何拒绝小费如果店铺规定不能收取小费，你可婉拒顾客：“It''s so kind of you, sir. But we can''t accept your tips”（先生您太好了，不过我们不能收取小费）38. 如何说明高/低价位一分钱，一分货。
干销售注意事项和方法英文
干销售注意事项和方法英文Sales Tips and Methods:1. Research and understand your target market: Before approaching potential customers, have a clear understanding of their needs, preferences, and challenges. Conduct market research to identify potential leads and tailor your sales approach accordingly.2. Develop strong communication skills: Effective communication is crucial in sales. Practice active listening, ask open-ended questions, and focus on building a genuine connection with your customers. Adapt your communication style to match their needs and preferences.3. Highlight the value proposition: Clearly articulate the benefits and value of your product or service to customers. Help them understand how your offering solves their problems or fulfills their needs better than competitors. Focus on the value, rather than just the features.4. Build trust and credibility: Establishing trust is crucial in sales. Be reliable, transparent, and knowledgeable about your product or service. Provide relevant testimonials, case studies, or success stories to back up your claims.5. Tailor your approach: Every customer is unique, so personalize your sales approach to match their individual needs and preferences. Customize your sales pitch and be flexible in your offerings. Show that you genuinely care about their specific goals and challenges.6. Overcome objections: Address customer concerns or objections proactively. Anticipate possible objections in advance and prepare compelling responses. Listen attentively, empathize with their concerns, and present your arguments or evidence to overcome objections effectively.7. Follow up consistently: Persistence is key in sales. Follow up with potential customers consistently but avoid being pushy or aggressive. Engage with them through personalized emails, phone calls, orfollow-up meetings. Maintain regular communication to nurture relationships.8. Continuously improve: Sales is a continuous learning process. Seek feedback from your customers and colleagues to identify areas for improvement. Keep updated with industry trends, and invest in professional development to enhance your sales skills.9. Utilize technology and tools: Leverage sales tools and technology to streamline your processes and maximize efficiency. Use customer relationship management (CRM) software to track leads, manage customer interactions, and analyze sales data to make informed decisions.10. Stay motivated and positive: Sales can be challenging, so maintaininga positive attitude and high motivation is important. Set achievable goals, celebrate small victories, and learn from failures. Stay optimistic and persistent, and believe in the value you offer to customers.。
销售的一些技巧和话术英文
销售的一些技巧和话术英文Some sales techniques and language patterns in English are:1. Establishing Rapport:- "Hi, how are you today?"- "I noticed you were looking at [product/service]. What interested you about it?"- "I hope you're having a great day!"2. Active Listening:- "Could you tell me more about what you're looking for?"- "I understand that [customer's concern/need]. Let's see how we can address that."3. Building Value:- "Our product/service offers [key benefit]. This can help you [solve a problem/reach a goal]."- "Unlike other options, our product/service is [unique feature]."4. Reassurance:- "We offer a [money-back guarantee/warranty] to ensure your satisfaction."- "Our company has been trusted by thousands of customers for [number of years]."5. Closing the Sale:- "Based on what we've discussed, would you like to move forward with the purchase?"- "Let's finalize the details to get you started with [product/service]."6. Overcoming Objections:- "I understand your concern, but let me explain how [product/service] can address that."- "Many of our customers initially had similar doubts, but they found that [product/service] exceeded their expectations."7. Upselling or Cross-selling:- "Would you be interested in adding [related product/service] to enhance your experience?"- "For just a small additional cost, you can enjoy [additional benefit]."8. Follow-up:- "Thank you for choosing us! We'll send you a confirmation email shortly."- "Is there anything else we can assist you with?"Remember, the key to successful sales is genuine empathy, understanding the customer's needs, and offering value. Adapt these techniques to suit your specific sales situation.。
英语地推吸引人话术技巧
英语地推吸引人话术技巧1. Hello there! Are you familiar with our product?2. Can I tell you about our special promotion today?3. Are you interested in learning more about our product?4. Would you like to hear about our new features?5. Can I share some information about our product with you?6. Are you open to hearing about a great deal today?7. Do you have a few minutes to hear about our product?8. Are you in the market for a new [product]?9. Are you looking for a solution to [problem]?10. Want to hear about our latest updates?11. Have you seen our product in action before?12. Can I show you how our product works?13. How familiar are you with our brand?14. Have you heard about our recent advancements?15. Do you want to see a demo of our product?16. Are you curious about our product's benefits?17. Would you be interested in trying out our product?18. Are you open to exploring a new solution today?19. Can I share some customer testimonials with you?20. Would you like to learn more about our product's success stories?21. Can I give you a quick overview of our product?22. Do you want to know how our product can benefit you?23. Would you like to hear about our company's mission and values?24. Can I offer you a free trial of our product?25. Interested in hearing about our competitive pricing?26. Are you curious to find out how our product can save you time and money?27. Want to hear about our product's user-friendly interface?28. Can I show you some real-life examples of our product in use?29. How would you like to discover a solution to [problem]?30. Do you want to learn how our product can improve your daily life?31. Are you looking for a more effective way to [achievea goal]?32. Have you considered trying our product before?33. Would you like to find out how our product can enhance your current processes?34. Are you open to hearing about a new and innovative solution?35. Can I tell you about the ways our product can help your business grow?36. Would you be interested in seeing a demonstration of our product's capabilities?37. Can I share some reasons why our product is the best choice for you?38. Are you curious to know how our product compares to others in the market?39. Want to hear about our product's extensive features and benefits?40. Can I provide you with more information about our product?41. Interested in learning about the technology behind our product?42. Why not give our product a chance to impress you?43. Would you like to know how our product can simplify your workflow?44. Can I show you some case studies of our product's success?45. Are you ready to experience the potential of our product firsthand?46. Want to learn more about our product's flexibility and customization options?47. Can I share some tips on how to make the most of our product?48. Interested in hearing about our customer satisfaction guarantee?49. Are you open to considering a new solution to [problem]?50. Would you like to find out how our product can create value for you?51. Can I answer any questions you have about our product?。
销售技巧方法20招中英文翻译
销吿技巧方法20招中英文佣译【商务英语学习资料】1.如何招揽顾客一般程序^招呼一问候一寻找相关话题一理出商谈头绪。
所以，打招呼很重要，无论顾客有没有表现购买虑愿，您都应该上前问候一句：^What can I do for you?、'或"May I help you?" • 也可说："Can I be of any assistance?",如果是熟客，可简单说声:“Good afternoon, madam, something for you?”2.如何打开话题如果顾客不宜可否或表现出不耐烦的样子.决不可轻言放弃，可以先说：“Everybody is welcome here, madam. Whether she buys or not.（这里欢迎任何人光临，买不买都没关系）然后婉转地问:''Are you looking for something?0o3.如何拉近距离首先表达自己身份.甚至可以交换名片，然后说些常用客套话，为后來的推销铺路。
一句："Would you mind my recommending?'' + 分有用。
4.如何游说购买初次见面就开门见山、滔滔不绝的做法已经落伍。
十你要说服顾客时.最好用"Well, let me tell you why：作为解释商品用途.优点的开场白。
5.如何展示商品可以说:^Please take a look at this?'或“That one, madam?（那个好吗？）”配合产品加以说明时，则用-As you can see,-（正如您所见.6.如何拖延时间争取时间以便长期抗战要有技巧，再心急也要说^Please take your time"（慢慢看/参观）或“Go right ahead, please."（随便参观）。
好的销售卖货技巧英文
好的销售卖货技巧英文Good Sales Techniques in English:1. Active Listening: Listen attentively to the customer's needs and concerns. Ask probing questions to understand their requirements better.2. Effective Communication: Clearly convey the benefits and features of the product or service. Use persuasive language to engage the customer and address any objections.3. Building Rapport: Establish a positive and friendly relationship with the customer. Show genuine interest and empathy to create a connection.4. Product Knowledge: Have a deep understanding of the product or service being sold. Be able to answer any queries and demonstrate how it solves the customer's pain points.5. Problem Solving: Identify the customer's problems or challenges and offer tailored solutions. Showcase how your product or service can provide value and meet their needs.6. Objection Handling: Anticipate and address any objections or concerns the customer may have. Overcome objections by providing supporting evidence or testimonials.7. Closing the Sale: Use closing techniques to encourage the customer to make a buying decision. Create a sense of urgency or offer incentives to improve conversion rates.8. Follow-Up: After the sale, follow up with the customer to ensure their satisfaction. Offer any necessary support or assistance and maintain a long-term relationship.。
销售的技巧英文
销售的技巧英文Sales Techniques1. Build rapport: Establish a strong connection with the customer by showing genuine interest in their needs, preferences, and goals.2. Active listening: Pay attention to the customer's needs and concerns, and respond appropriately. It demonstrates that you understand their problems and can offer tailored solutions.3. Product knowledge: Have in-depth knowledge about the product or service you are selling. This allows you to effectively communicate features and benefits to the customer.4. Objection handling: Anticipate and address any objections or concerns the customer may have. Provide persuasive arguments and evidence to overcome objections and build trust.5. Solution-oriented approach: Focus on solving the customer's problems rather than just making a sale. Offer customized solutions that meet their specific needs.6. Upselling and cross-selling: Recommend additional products or upgrades that complement the customer's purchase. This can increase sales and provide added value to the customer.7. Closing techniques: Use effective closing techniques to secure the sale. These can include assumptive closing, trial closing, or offering incentives to encourage a buying decision.8. Follow-up: After the sale, follow up with the customer to ensure satisfaction and address any further concerns. This can help buildlong-lasting customer relationships and generate referrals.9. Time management: Prioritize your sales tasks and manage your time efficiently to maximize productivity. This includes setting goals, planning daily activities, and effectively utilizing available resources.10. Continuous learning: Stay updated with industry trends, new products, and sales techniques. Attend training sessions, read books or articles, and seek mentors or coaches to continuously improve your selling skills.。
销售技巧方法20招中英文翻译
销吿技巧方法20招中英文佣译【商务英语学习资料】1.如何招揽顾客一般程序^招呼一问候一寻找相关话题一理出商谈头绪。
所以，打招呼很重要，无论顾客有没有表现购买虑愿，您都应该上前问候一句：^What can I do for you?、'或"May I help you?" • 也可说："Can I be of any assistance?",如果是熟客，可简单说声:“Good afternoon, madam, something for you?”2.如何打开话题如果顾客不宜可否或表现出不耐烦的样子.决不可轻言放弃，可以先说：“Everybody is welcome here, madam. Whether she buys or not.（这里欢迎任何人光临，买不买都没关系）然后婉转地问:''Are you looking for something?0o3.如何拉近距离首先表达自己身份.甚至可以交换名片，然后说些常用客套话，为后來的推销铺路。
一句："Would you mind my recommending?'' + 分有用。
4.如何游说购买初次见面就开门见山、滔滔不绝的做法已经落伍。
十你要说服顾客时.最好用"Well, let me tell you why：作为解释商品用途.优点的开场白。
5.如何展示商品可以说:^Please take a look at this?'或“That one, madam?（那个好吗？）”配合产品加以说明时，则用-As you can see,-（正如您所见.6.如何拖延时间争取时间以便长期抗战要有技巧，再心急也要说^Please take your time"（慢慢看/参观）或“Go right ahead, please."（随便参观）。
15种英文版销售技巧方法(15Sales Methods)
15 Sales MethodsSales is one of the most important contents, whether it's working for others or starting your own company. In the present era, there is no shortage of products but the market. To produce and sell the products needed by the market, marketing is needed. In my opinion，sales are the core part of marketing. If you learn to sell, you learn to do business. So what are the sales skills or methods? Let's take a look at the following 15 sales methods:Method 1: Direct requirementAfter the salesperson gets the customer's buying signal, he puts forward the transaction directly. When using the direct demand method, he should avoid being too hasty as much as possible. The key is to get the customer's clear purchase times. For example, "Mr Green, since you have no other opinions, let's sign the bill now. "When you ask for a deal, you should keep silent, wait for the customer's response, and never say another word, because any word you say may immediately distract the customer's attention and make the deal fall short!Method 2: One-of-two choiceSalespeople provide customers with two solutions to problems, and no matter which one the customers choose, it is a result we want toachieve. Using this method, customers should avoid the question of "want or not", but let customers answer the question of "want a or b". For example: "Do you like white or red?" "Are you signing today or tomorrow?" "Are you swiping your card or cash?" Note that when guiding customers to make a deal, they should not make more than two choices, because too many choices will make customers feel at a loss.Method 3: Summary benefit transactionAll the actual benefits brought by the exchange between customers and salesperson themselves are displayed in front of customers, and the matters that customers care about are sorted. Then, the holding points of products are closely combined with the concerns of customers, and all the most concerned interests of customers are summarized, so that customers can finally reach an agreement.Method 4: Preferential transactionAlso known as the concession transaction method, it refers to a method by which the salesperson makes the customer buy immediately by providing preferential conditions. When using these preferential policies, the salesperson should pay attention to three points: (1) Let the customer feel that he is special, and yourpreferential treatment is only for him. Let the customer feel that he is distinguished and unusual. (2) Don't give preferential treatment casually, otherwise the customer will make further demands until you can't accept the bottom line. (3) Show that your power is limited. You need to ask the above leader: "Sorry, within my processing authority, I can only give you this price." Then the conversation turned, "However, because you are my old customer, I can ask the manager for instructions and give you some extra discounts. But our offer is hard to get, and I can only do my best. " This auspicious customer's expectation will not be too high. Even if he can't get a discount, he will feel that you have done your best and won't blame you.Method 5: Advance framingBefore the customer requests, the sales staff will confirm the results for the customer, and at the same time recognize and appreciate the customer, so that the customer can do what he says, such as: "Our course is for those who make up their minds, want to break through themselves and improve their sales performance. I believe that you are definitely not the kind of person who doesn't like learning and doesn't want to make progress. "Method 6: GoadingThe method of goading is to urge customers to buy products by taking advantage of their competitiveness and self-esteem. A well-known Hong Kong couple went to a shopping mall to buy jewelry. They were very interested in a 90,000-dollar emerald ring, but hesitated because it was expensive. At this time, the salespeople who were watching each other came along. She told the two guests that the president's wife of a Southeast Asian country had seen this ring when she came to the store, and she liked it very much and couldn't put it down, but she didn't buy it because the price was too high. After the salesman was excited in public, the Hong Kong couple immediately bought this emerald ring because they wanted to show that they were more powerful than the president's wife. Salesmen should be calm and natural when challenging each other, lest they see that you are "challenging" him.Method 7: Conformity transactionWhen customers buy products, they are not willing to take risks. Customers are generally skeptical and afraid to choose those new products that have not been tried by others . They turn to trust and like the products recognized by everyone. A customer took a fancy to a microwave oven, but did not decide whether to buy it or not.The sales staff said: "You have a good taste. This is the best-selling microwave oven at present. On average, more than 50 sets are sold every day, and you have to book it in the peak season to buy it in stock." The customer looked at the microwave oven. The salesperson said: "The employees in our shopping malls are also using this microwave oven, which is convenient and affordable." It is easy for customers to make a purchase decision.Method 8：Loss-cherishing transactionThe method of cherishing the lost transaction is to grasp the customer's psychology of "winning with joy, losing with bitterness", and urge the other party to make a purchase decision in time by exerting certain pressure on the customer. Generally speaking, it can be done from these aspects: (1) Limited quantity, which is mainly similar to "limited quantity, and you want to buy as soon as possible"; (2) Limited time, which mainly means enjoying preferential treatment within the specified time; and (3) Limited service, which mainly means enjoying better hardship within the specified quantity. (4) Limited Price. It is mainly aimed at the goods to be increased in price.Method 9：Losing the big because of the smallThe law of losing money because of small is to emphasize that it is a big mistake for customers not to make purchase decisions. Sometimes, even a small mistake can lead to the worst result. Through this pressure to strengthen the "bad result", customers are stimulated and forced to make a deal. If you sell health care products, you may say: "If you save this investment in health, you will spend dozens of times and hundreds of times on treatment while you are ill in the future!" In such an example, customers are faced with two choices, one is to get potential benefits, and the other is to imply great risks (if he doesn't make a purchase decision).Method 10: Pressing harder and harder transactionMany customers often delay before buying. They say, "I'll think about it again." "I think again. ""Let's discuss it. " "Let's talk about it in a few days." When excellent salespeople encounter customers' evasions, they will agree with them first: "You should be as careful as you are when you buy things. You should think clearly first. You are still very interested in this product, otherwise you won't take the time to think about it, right?" They have to agree with your point of view. At this point, you press one more sentence: "I'm just wondering what you want to consider, is it the reputation of ourcompany? " They will say, "Oh, your company is good." You ask him: "Is that my personal character?" He said, "Oh. No, how could it be? "You use layers of closing skills. Don't ask questions, and finally let them tell what he is worried about. As long as you can solve the customer's questions. Closing a deal becomes a natural thing.Method 11: Comparison of the transactionWrite both positive and negative opinions which is to compare the advantages and disadvantages in writing. Ways to motivate customers to make up their minds to buy. The salesperson prepares paper and pen, and draws a "T" form on the paper. On the left side, he writes the positive reasons for buying, and on the right side, he writes the negative reasons for not buying. Under the design of the salesperson, there must be more positive reasons for buying than for not selling. This is an opportunity to persuade customers to make up their minds to make a purchase decision.Method 12: Playing hard to getSome customers are naturally indecisive. Although they are interested in products, they drag their feet and delay making decisions. At this time, you deliberately pack up things and act like you're leaving. This act of pretending to leave sometimes urges thecustomer to make up his mind to buy.Method 13: Making a dealTake out the order or contract at the end of the sale and begin to fill in the information on it. If the customer doesn't stop it, it means that he has decided to buy. If the customer says that he hasn't decided to buy yet, you can say, "It doesn't matter, I just fill out the order first, if you change tomorrow, I will tear up the order, and you will have enough time to think about it." "Mr. Smith, there is no problem with the delivery date with other good conditions, and we have solved the payment problem. In this case, can you fill in your name on this document?"Method 14: Special treatmentIn fact, many customers who think they are the most important people in the world always ask for special treatment, such as the lowest price that he enjoys alone. You can say: "Mr. White, you are our big customer, so let's say .....Is it OK?" This is a skill, which is most suitable for this type of customer.Method 15: Story-telling transactionEveryone loves to listen to stories. If a customer wants to buy yourproducts and is worried that there is something wrong with your products, you can say to him, "Sir, I understand your feelings, if I were you, I would also be worried about this. Last year, there was a Mr. Black who was in the same situation as you. He was also worried about this problem, he decided to rent our car first and try it for half a year. But within a few weeks, he discovered that this problem was nothing at all". (Emphasizing the satisfaction of the previous customer is like letting the customer feel it for himself.)。
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销售技巧方法20招中英文翻译【商务英语学习资料】
1. 如何招揽顾客
一般程序：招呼—问候—寻找相关话题—理出商谈头绪。
所以，打招呼很重要，无论顾客有没有表现购买意愿，您都应该上前问候一句：“What can I do for you?”或“May I help you?”，也可说：“Can I be of any assistance?”，如果是熟客，可简单说声：“Good afternoon, madam, something for you?”
2. 如何打开话题
如果顾客不置可否或表现出不耐烦的样子，决不可轻言放弃，可以先说：“Everybody is welcome here, madam. Whether she buys or not.（这里欢迎任何人光临，买不买都没关系）”，然后婉转地问：“Are you looking for something?”。
3. 如何拉近距离
首先表达自己身份，甚至可以交换名片，然后说些常用客套话，为后来的推销铺路。
一句：“Would you mind my recommending?”十分有用。
4. 如何游说购买
初次见面就开门见山、滔滔不绝的做法已经落伍。
当你要说服顾客时，最好用“Well, let me tell you why.”作为解释商品用途、优点的开场白。
5. 如何展示商品
可以说：“Please take a look at this.”或“That one, madam?（那个好吗？）”配合产品加以说明时，则用“As you can see, ~（正如您所见，~）”
6. 如何拖延时间
争取时间以便长期抗战要有技巧，再心急也要说“Please take your time”（慢慢看/参观）或“Go right ahe ad, please.”（随便参观）。
根据情况也可通过闲聊进入主题，让顾客有一定时间考虑。
7. 如何选取工具
广告信函、海报、优待卷等都是销售的有效辅助工具，所谓“百闻不如一见”，一边看商品，一边听解释，才更易进入状况。
所以“I''ll send you our D.M.”（我会寄给您产品的广告信函）很有说服力。
8. 如何利用店铺开张
店铺开张和周年庆典都是很好的宣传机会，销售重点在于“”（因为本店新开张），因此给予优惠，或进一步说明“If you would kindly recommend our establishment to your friends, the favor will be greatly appreciated”（如果您将本店介绍给您朋友，本店将十分感激）
9. 如何劝客户抓紧购买
店铺出清存货时是购买价廉物美的货物的好时机，您可以说“I understand there''s not much left over”（存货不多）
10. 如何接受电话预定
除非是熟客，双方足够信任，否则，餐馆、旅店通常的电话应对方式是“What time can we expec t you ?”（您几点来？）
11. 如何给客人菜单
餐厅里，引领顾客落座后通常递上菜单“Good evening, sir. Here''s the dinner menu”捎待一会，再询问“May I take your order ?”（您要来点什么？）
12. 如何引客人入座
可以先询问“How many people, please ?”（请问几位？）以及“Do you have a reservation ?”（您订位了吗？），接下来就应该“Where would you prefer to sit ?”（您喜欢坐哪？）而引客人入座了
13. 如何招呼顾客
应主动说“How do I address you?”，然后再进行下一步骤。
14. 如何让顾客稍候
成功的推销是要建立良好长久的服务。
忙不过来时，殷勤地一句“Would you mind waiting for a while?”（不介意稍候片刻吧？）足以奠定成功的基础。
15. 如何让顾客说“买”
双方谈得热烈的时候，说上一句“It''s going to be the pride of our company.”（这将是本公司的荣幸）可以收到意想不到的奇效。
16. 如何促使顾客下决心
顾客犹豫不决时，您必须锲而不舍地游说，常用“Think about the advantages you will get.”（想想您能得到的利益）有利于出时顾客下决心购买。
17. 如何取出样品
顾客只有直接接触产品才有可能激起购买欲，所以“I have some sample”必须手口并用才有效果。
18. 如何针对多人游说
女性购物常常成群结队，所以您要多角度揣摩消费者喜好。
在叽叽喳喳的意见中，找出主要购买者，对她说“Please insist your taste and need.”（请坚持您的品位和考虑实际需要）
19. 如何应付挑剔的顾客
挑剔的顾客主管意识极强，所以要避免正面争论，实在不行，记得说句“I''m very sorry we couldn''t help you, sir.”（很抱歉，我帮不上什么忙）。
20. 如何说明种类齐全
有时候，与其说得唾液横飞，不如用来阐明重点。
客人想知道公司产品的种类时，肯定地说上一句“Various”就已足够。