预定部酒店英语日常用语教学文案
散客订酒店英语会话范文
散客订酒店英语会话范文English: As an independent traveler, booking a hotel can be a straightforward process. First, research the location and identify a list of potential hotels based on your budget and preferences. Next, visit the hotel's website or use a booking platform to check availability and compare prices. Once you have selected a hotel, make sure to read the terms and conditions regarding cancellation policies and payment methods. Contact the hotel directly if you have any specific requests or need clarification on any information. Finally, make the reservation online or over the phone, providing all necessary details to secure your booking.中文翻译: 作为一名散客，预订酒店可以是一个简单的过程。
首先，研究地点，根据您的预算和偏好确定潜在的酒店列表。
接下来，访问酒店的网站或使用预订平台检查空房情况并比较价格。
一旦您选择了酒店，请确保阅读取消政策和付款方式的条款和条件。
如果您有任何特殊要求或需要澄清任何信息，请直接联系酒店。
最后，通过在线或电话方式预订，提供所有必要的详细信息以确保您的预订。
酒店前台英语口语：预定房间
以下是编辑为准备学习英语⼝语的朋友们提供了酒店前台英语⼝语：预定房间，希望对⼤家有多帮助。
酒店前台英语⼝语：预定房间Front Desk: Royal Hotel, can I help you?前台：皇家酒店，我能为您服务吗？John: Yes. I need a room for three days from May 2 to May 4. Do you have any vacancies?约翰：我想订⼀个房间，五⽉2号到4号，请问你们还有空房吗？Front Desk: Yes, we have. What kind of room would you like?前台：还有空房。
您需要什么样的房间？John: I'd like a suite with an ocean view, please.约翰：我想要⼀个可以看到海景的套房。
Front Desk: No problem, sir.前台：没问题，先⽣。
John: How much will that be?约翰：价格如何？Front Desk: It's RMB 400 per night.前台：每晚400元。
John: That's a little high. I'm told your hotel is offering a discount now.约翰：价格有点⾼。
我听说你们酒店正在打折。
Front Desk: Yes, we were, but the offer ended yesterday. I'm sorry.前台：是的，但打折期昨天就结束了。
很抱歉。
John: Oh, I see. Then do you have anything less expensive?约翰：我明⽩了。
那么你们是否还有其他便宜⼀点的套房？Front Desk: No, sir. This is the least expensive suite we have at the moment.前台：没有了，先⽣。
酒店英语口教程
酒店英语口教程以下是酒店英语口语教程，包括一些常用的表达和对话：1. 预订房间(Making a reservation)- A: "Good morning/afternoon/evening. I would like to make a reservation, please."- B: "Of course, sir/madam. How many nights will you be staying?"- A: "I will be staying for three nights, from [date] to [date]."- B: "Okay, let me check our availability. What type of room would you like?"- A: "I would like a single/double room, please."- B: "Alright, we have a single/double room available. May I have your name, please?"- A: "My name is [your name]."- B: "Great, your reservation is confirmed. We look forward to welcoming you."2. 入住手续(Check-in process)- A: "Hello, I have a reservation under the name [your name]."- B: "Yes, Mr./Ms. [your name]. Welcome to our hotel.Could you please fill out this registration form?"- A: "Sure, here you go."- B: "Thank you. Here is your room key and some information about our hotel facilities. If you need any assistance during your stay, feel free to ask our staff."- A: "Thank you very much."3. 房间设施(Room facilities)- A: "Could you please tell me what facilities are available in the room?"- B: "Certainly. The room is equipped with a comfortable bed, a television, air conditioning, a minibar, and a private bathroom with a shower."- A: "That sounds great. Thank you."4. 酒店服务(Hotel services)- A: "Is there a restaurant in the hotel?"- B: "Yes, we have a restaurant on the ground floor. It serves breakfast, lunch, and dinner."- A: "Do you provide room service?"- B: "Yes, room service is available 24 hours a day. You can find the menu in your room."- A: "Thank you for the information."5. 结账离店(Check-out process)- A: "I would like to check out, please."- B: "Certainly. May I have your room number?"- A: "My room number is [room number]."- B: "Alright. Please settle any outstanding charges at the front desk. Did you enjoy your stay with us?"- A: "Yes, I had a pleasant stay. Thank you."- B: "We hope to see you again in the future. Have a safe journey."。
酒店预定对话英语
酒店预定对话英语预定酒店时的对话通常包括以下内容：询问空房情况：A: "Do you have any rooms available for [dates]?"B: "Yes, we have availability. How many guests will there be?"询问房间类型：A: "What types of rooms do you offer?"B: "We have standard rooms, deluxe rooms, and suites available."确认预订细节：A: "I'd like to make a reservation for [number of nights] from [dates]."B: "Certainly, may I have your name and contact details, please?"询问服务和设施：A: "Could you tell me about the amenities or services available?"B: "Sure, we offer [list of services], such as [examples]."确认价格和支付方式：A: "What's the rate per night for the room?"B: "The rate is [price]. We accept credit cards or cash for payment."最终确认预订：A: "Great, I'd like to confirm the reservation."B: "Your reservation is confirmed. Thank you."这些是在预订酒店时可能用到的常见对话片段。
酒店客房英语教学服务用语
HK Service English服务用语问候语1、Good morning ,sir(madam) 早上好,先生(小姐)。
2、Good afternoon ,ladies and gentlemen下午好,女士们,先生们。
3、Good evening ,miss Price晚上好,普莱丝小姐。
4、How are you today ,Mr. Brown ?你今天好吗?布朗先生.。
5、I’m quite well ,thank you. 我很好,谢谢你。
6、Hs good to see you again ,sir(madam)再次见到你真快乐,先生(小姐)。
7、Nice to meet you ,sir. 见到你真快乐，先生.。
8、Are you Mrs. Best? 你是贝丝特夫人吗?9、You must be professor Ford. 你一定是福特专家。
10、May I know your name, sir(madam)?我可以懂得你旳名字吗?先生(小姐)。
11、Here’s a letter for you ,Dr white.怀特医生,这儿有你旳一封信。
12、you’re wanted on the phone, Captain Smith.史密斯船长,有你旳。
13、Welcome to our hotel, miss Henry.欢迎来到我们酒店,享利小姐。
14、May I be of service to you, Mr. Baker ?我能为你服务吗?贝克先生?15、Can I help you, Ms Blake?能帮你吗?布雷克小姐?16、Would you take the seat ,young lady ? 请坐，小姐。
提供协助7、May I help you ?18、Can I help you? 我能帮你吗?19、What can I do for you ? 我能为你作什么?20、May I take your bag for you?我可认为你拿你旳手提包吗？21、May I help you with your suitcase?我能帮你拿你旳箱子吗？22、Would you like me to call a taxi for you ?你需要我为你叫一辆出租车吗？23、Thank you very much. 非常感谢24、Thanks for the trouble . 麻烦你了25、It’s very kind of you? 你真是太好了26、No, thanks. 不用了，谢谢感谢语及应答27、You’re welcome. 欢迎你28、Not at all. 不用谢29、That’s all right. 没关系30、Don’t mention it. 别提了31、It’s my pleasure. 这是我旳荣幸表达欢迎32、Welcome ,sir(madam).欢迎光顾，先生（小姐）33、Welcome to our hotel ,sir (madam).欢迎光顾我们酒店，先生（小姐）34、Welcome to our western restaurant.欢迎来我们西餐厅35、We’re glad to have you here.我们很快乐你来到之儿36、I’m always at your service ,sir (madam).随时为你效劳,先生(小姐).道歉37、I’m sorry, sir (madam).对不起,先生(小姐).38、I’m very sorry. 非常抱歉.39、I’m sorry to trouble you. 对不起打扰你了.40、I’m sorry to have taken so much of your time.对不起占用你太多时间了.41、I’m sorry to have kept you waiting .对不起让你久等.42、Excuse me for interrupting you.原谅我打挠你了.43、I hope you’ll forgive me.我但愿你能原谅我.对道歉语旳应答44、It doesn’t mater. 没关系.45、It’s nothing. 没什么.46、Never mind. 别放在心上.47、That’s nothing. 没什么.48、Don’t bother about that. 别再想它.49、Don’t worry about it. 别紧张.50、Don’t apologize, It was my fault. 别道歉,这是我旳错(二) 客房服务常见用语1．Housekeeping．May I come in？我是客房旳，可以进来吗？2．When would you like me to do your room，sir？您要我什么时间来给你打扫房间呢，先生？3．You can do it now if you like．假如您乐意，目前就可以打扫。
酒店预定部日常用语(中英对照)
预定部日常用语1．May I have the room type, please?/What kind of room would you like to reserve?请问需要预订哪一类型的房间？2．What kind of room do you have? 请问贵酒店有什么房间类型？3．We have standard, superior, deluxe, executive rooms. There is also one presidential suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms.我们酒店有标准房，高级房，豪华房，行政房。
除此之外还有总统套房。
而且我们酒店还设有不吸烟楼层及连通房。
4．How about your hotel's location? 请问贵酒店位于哪里？5．Well, our hotel located in houjie town, Dongguan City. The Crown Prince hotel is only 30 minutes from Dongguan, 45 minutes from Shenzhen airport and 15 minutes to Chang Ping railway station, by car.我们酒店位于东莞市厚街镇。
本酒店离东莞30分钟车程，到深圳机场45 分钟，到常平火车站只需15 钟车程。
6．What's the level of your hotel? 请问贵酒店是几星级的？7．Our hotel is a five-star hotel. 本酒店是五星级的酒店。
8．How about your hotel's facilities? 请问贵酒店有什么设施？9．We have four kinds of restaurant, lobby bar, conference room, health center, SWimming pool, ShOP PrinCe and KTV equipmen t .本酒店有四种类型餐馆，大堂吧，会议室,健身会所,游泳池,商场及KTV 设施。
预定酒店英语日常用语
预定酒店英语日常用语：1．May I have the room type, please? /What kind of room would you like to reserve?请问需要预订哪一类型的房间？2．What kind of room do you have?请问贵酒店有什么房间类型？3．We have standard, superior, deluxe, executive rooms. There is also one presidential suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms.我们酒店有标准房，高级房，豪华房，行政房。
除此之外还有总统套房。
而且我们酒店还设有不吸烟楼层及连通房。
4．How about your hotel’s location?请问贵酒店位于哪里？5．Well, our hotel located in Tianhe distric, Guangzhou City. The Crown Prince hotel is only 30 minutes from Guangzhou railway station, 45 minutes from BaiYun airport.我们酒店位于广州市天河区。
本酒店离东莞30分钟车程，到深圳机场45分钟.6．What’s the level of your hotel?请问贵酒店是几星级的？7．Our hotel is a five-star hotel.本酒店是五星级的酒店。
8．How about your hotel’s facilities?请问贵酒店有什么设施？9．We have four kinds of restaurant, lobby bar, conference room, health center, swimming pool, shop prince and KTV equipment。
酒店英语口语：预订酒店
酒店英语口语：预订酒店【篇一】What kind of room would you like（prefer）？您盼望要什么样的房间？Would you like a room with a front view or a rear view？您是要窗户临街的房间，还是要背街的房间？Do you want a single room or a double room？您是要单人间还是双人间？Would a double room do？双人间可以吗？Would you like breakfast in our hotel？您要不要在饭店吃早餐？In whose name is the reservation made？是以谁的名义订的房间？How do you spell your name，please？请问您的名字怎么拼写？I’m sorry，but we don’t have any record of your reservation 对不起，我们这里没有您预订的记录。
I’m sorry，we have no record of a reservation in your name 对不起，没有以您名字预订房间的记录。
Do you have a letter or fax confirming the reservation？您是否收到过确认您订房的信件或传真？Who made the reservation，please？请问是谁预订的房间？From which country？从哪个国家预订的？Do you remember the name of the reservation clerk？您是否记得预订员的姓名？When did you make the reservation？你是什么时候订的房？What was the date of the reservation？请问您预订房间的日期？Would you like Full American Plan or Continental Plan? 您盼望是美国收费方式还是欧式收费方式？How long do you plan to stay？您打算住多久？How long will you be staying？您将要住多久？For how many nights？您要住几个晚上？For how long？您预备住多长时间？How many guests will there be in your party altogether？你们一起有几个人？I can book you a single room for the th and th 我可以为您在日、日两天订一个单人房间。
实用口语预订酒店
实用口语预订酒店在旅行中，预订酒店是我们必须面对的重要任务。
通过掌握一些实用的口语表达，我们能够更加自信和顺利地完成酒店预订的过程。
本文将为大家介绍一些实用的口语预订酒店的技巧和常用表达。
一、询问酒店房间的可用性在预订酒店之前，我们首先需要了解酒店房间的可用性。
以下是一些常用的口语表达：1. Do you have any rooms available?(有空房吗？)2. Are there any rooms left for tonight?(今晚还有空房吗？)3. I'm interested in booking a room. Do you have any availability?(我想预订一个房间，有空房吗？)二、了解房间类型一旦确定了酒店有可用的房间，我们需要进一步了解房间的类型和价格。
以下是一些常用的口语表达：1. What types of rooms do you have?(你们有哪些类型的房间？)2. Can you tell me the price for a single/double room?(请告诉我单人/双人房间的价格。
)3. Do you offer any discounts for long-term stays?(长住是否有折扣？)三、询问酒店设施和服务在预订酒店时，了解酒店的设施和服务也是非常重要的。
以下是一些常用的口语表达：1. What facilities does the hotel have?(酒店有什么设施？)2. Is breakfast included in the room rate?(早餐是否包含在房价内？)3. Do you provide airport shuttle service?(是否提供机场接送服务？)四、预订房间当我们确定了酒店的房间类型、价格和设施后，就可以开始预订房间了。
以下是一些常用的口语表达：1. I would like to book a (single/double) room for (number of nights).(我想预订一个单人/双人房间，住(number of nights)晚。
预定酒店英语口语对话
预定酒店英语口语对话Front Desk Agent: Good morning, [Hotel Name]. How may I assist you?Guest: Hello, I'd like to make a hotel reservation, please.Front Desk Agent: Certainly, ma'am/sir. May I have your name, please?Guest: My name is Sarah Jones.Front Desk Agent: Thank you, Ms. Jones. And when would you like to stay with us?Guest: I'd like to reserve a room for two nights, from August 15th to August 17th.Front Desk Agent: Alright, let me check availabilityfor those dates. Just a moment, please.Guest: No problem.Front Desk Agent: (After checking availability) I'm happy to inform you that we have availability for those nights. Would you like to proceed with the reservation?Guest: Yes, please.Front Desk Agent: May I have your contact information, please? I'll need your phone number and email address.Guest: Sure, my phone number is 555-123-4567 and my****************************.Front Desk Agent: Thank you. And what type of room would you prefer? We have standard rooms, deluxe rooms, and suites available.Guest: I'd like to book a standard room, please.Front Desk Agent: Perfect. And how many guests will bestaying in the room?Guest: It will just be me.Front Desk Agent: Alright, Ms. Jones. I have now made the reservation for you. You will receive a confirmation email shortly with all the details.Guest: Thank you so much.Front Desk Agent: You're very welcome. Is there anything else I can assist you with?Guest: No, that's all. Thank you again.Front Desk Agent: Have a wonderful day, Ms. Jones. We look forward to welcoming you to our hotel.Guest: Thank you, you too.Additional Notes:The guest's name, contact information, and reservation details should be accurate and complete.The front desk agent should be polite, professional, and efficient throughout the conversation.The agent should offer additional assistance if needed, such as providing directions to the hotel or recommending local attractions.The guest should be clear about their requirements and ask any necessary questions to ensure a satisfactory stay.。
预定酒店常用的英语口语
预定酒店常用的英语口语
I urgently need a room for tomorrow night, and do you have any vacancies?
请问你们明晚还有空房吗?
没有?果断挂掉找下家。
有!单人房(single room)、双人床(double room)你爱哪一款?
还有更奢华的：
I’d like a suite with an ocean view, please.
我想要一个海景套房。
也有!最关键的问题来了：
What is the price of the suite?
价格如何?
此时最需要淡定了：
It is a little high. I'm told that your hotel is offering discount now.
有点小贵啊。
我听说你们酒店有折扣的。
这年头打折伤不起啊，一旦开始别无选择：
OK, I will take it.
好吧，我就订这间。
I’ll stay three days.
我住三天。
By the way, does the price include breakfast?
顺便问一下，房价是否包含早餐?。
日常酒店英语交流口语
日常酒店英语交流口语Part 1: 酒店预订与入住1. Making a Hotel Reservation 酒店预订- Guest: Good morning/afternoon/evening. I want to make a reservation, please.- Receptionist: Of course, sir/ma'am. How many nights will you be staying with us?- Guest: I'll be staying for three nights, from [date] to [date].- Receptionist: Great. What type of room would you like?- Guest: I prefer a double room with a view, if available.- Receptionist: Certainly, I will check for availability. May I have your name, please?- Guest: My name is [name].- Receptionist: Thank you, Mr./Ms. [name]. Can I have your contact information, please?- Guest: Sure. My phone number is [phone number].- Receptionist: Perfect. Your reservation is confirmed. We look forward to welcoming you.2. Checking-In 入住- Guest: Good evening. I have a reservation under the name of [name].- Receptionist: Good evening, Mr./Ms. [name]. May I see your ID, please?- Guest: Certainly, here it is.- Receptionist: Thank you. Could you also provide a credit card for incidental charges?- Guest: Of course, here you go.- Receptionist: Thank you, Mr./Ms. [name]. Your room is on the [floor]. Here is your key card. Enjoy your stay!- Guest: Thank you very much.Part 2: 房间设施与服务3. Inquiring about Room Facilities 询问房间设施- Guest: Excuse me, does the room have a mini-bar?- Hotel Staff: Yes, all our rooms are equipped with a mini-bar.- Guest: Great. Is there also a safe in the room?- Hotel Staff: Certainly, every room has a safe for your valuables.4. Housekeeping Services 客房服务- Guest: Could you please send someone to clean my room?- Hotel Staff: Of course, sir/ma'am. We will send housekeeping right away.- Guest: Thank you.5. Room Service 房间服务- Guest: I would like to order room service, please.- Hotel Staff: Certainly, sir/ma'am. What would you like to order?- Guest: I would like a club sandwich and a bottle of water.- Hotel Staff: Noted. Your order will be delivered shortly.Part 3: 其他酒店交流口语6. Requesting Assistance 请求帮助- Guest: Excuse me, could you help me book a taxi to the airport?- Concierge: Certainly, sir/ma'am. What time would you like the taxi to arrive?- Guest: I need a taxi at 8:00 AM tomorrow, please.- Concierge: Understood. I will arrange it for you.7. Reporting an Issue 报告问题- Guest: There seems to be a problem with the air conditioning in my room. It's not cooling properly.- Hotel Staff: I apologize for the inconvenience, sir/ma'am. I will send someone to check it immediately.- Guest: Thank you for your prompt attention.8. Checking Out 退房- Guest: Good morning. I would like to check out, please.- Receptionist: Good morning, Mr./Ms. [name]. Could you please settle any outstanding charges?- Guest: Of course, here is my credit card.- Receptionist: Thank you. Your bill has been settled. We hope you had a pleasant stay.- Guest: Thank you. Goodbye.Part 4: 常用口语表达- Can I have some extra towels, please? 可以请给我一些额外的毛巾吗？- Is breakfast included in the room rate? 早餐包括在房价内吗？- What time is breakfast served? 早餐什么时候开始供应？- Could you recommend a good restaurant nearby? 能推荐附近有好的餐厅吗？- Is there a gym or fitness center in the hotel? 酒店内有健身房吗？- What time does the swimming pool open/close? 游泳池什么时间开放/关闭？- Can I have a late check-out? 我可以延迟退房吗？- How much is the cost for an extra bed? 加床的费用是多少？请注意，以上只是口语交流示例，具体情况还需根据实际接待场景和需求进行调整。
预定部酒店英语日常用语
酒店英语日常用语：预定部日常英语口语1．May I have the room type, please /What kind of room would you like to reserve请问需要预订哪一类型的房间2．What kind of room do you have请问贵酒店有什么房间类型3．We have standard, superior, deluxe, executive rooms. There is also one presidential suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms.我们酒店有标准房，高级房，豪华房，行政房。
除此之外还有总统套房。
而且我们酒店还设有不吸烟楼层及连通房。
4．How about your hotel’s location请问贵酒店位于哪里5．Well, our hotel located in houjie town, Dongguan City. The Crown Prince hotel is only 30 minutes from Dongguan, 45 minutes from Shenzhen airport and 15 minutes to Chang Ping railway station, by car.我们酒店位于东莞市厚街镇。
本酒店离东莞30分钟车程，到深圳机场45分钟，到常平火车站只需15钟车程。
6．What’s the level of your hotel请问贵酒店是几星级的7．Our hotel is a five-star hotel.本酒店是五星级的酒店。
8．How about your hotel’s facilities请问贵酒店有什么设施9．We have four kinds of restaurant, lobby bar, conference room, health center, swimming pool, shop prince and KTV equipment。
英语情景会话酒店前台订房对话带翻译
英语情景会话酒店前台订房对话带翻译如今没有一口流利的英语，了解一些简单的日常英语对话技巧也是很有必要的!今天店铺在这里为大家分享一些英语情景会话酒店前台订房，希望这些英语对话会对大家有所帮助!英语情景会话酒店前台订房：住一周的顾客打折吗A Hello, sir. Have you reserved already?您好，先生。
您预订了房间了吗?B No, is there a single room left?没有，还有空的单人间吗?A Yes, how long will you intend to stay?有，您打算住多久?B For a week or so. Do you give discount for a week or more?大概一个星期吧。
你们对住一个星期或更久的顾客打折吗?A Yes, we give 5% discount for a week and 12% for 2 weeks.有折扣，对住一个星期的顾客我们打95折，两个星期的打88折。
B All right. I will take a room for a week. Here is my passport.好的，我在这里住一个星期。
这是我的护照。
我想多住几天A Good morning, sir. Can I help you?早上好，先生，有什么可以为您服务的?B I'm due to check out tomorrow, but I'd like to extend my stay by two days.我明天应该结账，但是我还想再住两天。
A Could I have your name and room number?我可以问一下您的姓名和房间号吗?B Tom Black in Room 207.汤姆·布莱克，207房间。
A Please wait a moment, Mr. Black. I'll have to check the reservation records... I'm sorry, but we are expecting several tourgroups to arrive today. They have booked all the rooms on the 10th floor.请稍等，布莱克先生。
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酒店英语日常用语：预定部日常英语口语1．May I have the room type, please? /What kind of room would you like to reserve?请问需要预订哪一类型的房间？2．What kind of room do you have?请问贵酒店有什么房间类型？3．We have standard, superior, deluxe, executive rooms. There is also one presidential suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms.我们酒店有标准房，高级房，豪华房，行政房。
除此之外还有总统套房。
而且我们酒店还设有不吸烟楼层及连通房。
4．How about your hotel’s location?请问贵酒店位于哪里？5．Well, our hotel located in houjie town, Dongguan City. The Crown Prince hotel is only 30 minutes from Dongguan, 45 minutes from Shenzhen airport and 15 minutes to Chang Ping railway station, by car.我们酒店位于东莞市厚街镇。
本酒店离东莞30分钟车程，到深圳机场45分钟，到常平火车站只需15钟车程。
6．What’s the level of your hotel?请问贵酒店是几星级的？7．Our hotel is a five-star hotel.本酒店是五星级的酒店。
8．How about your hotel’s facilities?请问贵酒店有什么设施？9．We have four kinds of restaurant, lobby bar, conference room, health center, swimming pool, shop prince and KTV equipment。
.本酒店有四种类型餐馆，大堂吧，会议室,健身会所,游泳池,商场及KTV设施。
10．Which dates would you like to book? When will you check in and check out?请问您需要订哪一天？什么时候入住及退房？11．How long will you stay in our hotel?请问您打算逗留多长时间？12．Does your hotel have pick-up service?请问贵酒店有接车服务吗？13．Yes, please contact the concierge for details .有的，详细内容请联系礼宾台。
14．Can I get har bour view in your hotel?我可以看到海景吗？15．I am sorry, you can’t. But you can have a nice view of a large pool surrounded by beautiful landscaping.很抱歉，不可以。
但您可以看到周围美丽的泳池景。
16．What is your hotel’s website and email address?请问贵酒店的网址及邮址？17．Our hotel’s website is xxxx and our email address is xxxx. To reserve a room or give feedback to us.我们酒店的网址是xxx而我们的邮址是xxx预订房间或有任何建议可与我们联系。
18．Your reservation is temporary and it will be cancelled if you don’t arrive before 6p.m.on that day.您的预订是暂时的,如果那天下午6点前不到,我们将会取消您的预订。
19．I am sorry, no elit room is available./ All rooms are unavailable.>很抱歉，提供不了雅致客房。
/所有房间都订满了。
20．Does your company have contract with our hotel?请问贵公司与我们酒店有协议吗？21．Can I reconfirm the reservation? A superior room, for Mr. Smith on the 20th Oct. My name is XX，if you have any questions please feel free to contact us. Thank you for calling. Bye-bye!我可以再确认您的预订吗？史密夫先生，10月台20日预订壹间高级房。
我的名字XX如有任何疑问请与我们联系。
谢谢您的来电。
再见！22．Please hold on for a moment, Mr Smith.史密夫先生，麻烦请您稍等。
23．May I have your name, please?请问您贵姓？24．I am sorry I beg your pardon.不好意思，麻烦请重复一遍。
25．Would you please speak more slowly?不好意思，麻烦请说慢一点？26．I am sorry, I didn’t catch what you mean’t.不好意思，我不大懂您的意思。
27．I would like to talk to someone in charge.我想找您们的负责人。
28．He has not come back yet.他还没回来。
29．She is in a conference now.她正在开会。
30．Would you like to call back later?麻烦请您稍后再拨。
31．Thank you for waiting.让您久等了。
32．I’m not sure, sorry.不好意思，我不能确定。
33．Are you following me, Sir?请问听懂我说吗，先生？34．Could you explain that a bit more?请您解释多一点好吗35．Could you put that more simply?请您具体一点好吗？36．Could you hold the line, please? I’ll check our room availabilities for those days.麻烦请您稍等，我们查询那段时间的房态。
37．What time do you expect to arrive , Sir?请问大概什么时候到酒店，先生？38．May I request a late check in?我想要求晚些到店入住，可以吗？39．Certainly, we’ll hold the room until you arrive.当然可以，我们将为您保留房间直到您的到来。
40．I’d like to confirm your reservation.我想确认您的预订。
41．Could you hold on for a moment please? I’ll check our reservation record. 麻烦请您稍等，让我查询我们的预订纪录。
42．Does it include breakfast?包括早餐吗？43．The tax and breakfast are also included.税及早餐也包括在内。
44．We have a special family package plan我们现在开始新推出一个优惠套餐。
45．We’ll have to charge you RMB100 extra for an additional bed.如需加床，我们将会收取人民币100元。
46．What time will the guest be arriving?客人大概什么到达酒店？47．Your room is confirmed for that day.那天您的房间已确定。
48．I’d like to extend it for two more nights until the 9th.我想延住多两天，直到9号。
49．We’ll extend your reservation for you.我们将会延住您的预订。
50．I’ll arrive one day early. Is that OK?我那天早点到，可以吗？51．We have changed our schedule, please amend our booking till next week. 我们的行程有变动，请更改我们的预订到下星期。
52．I’d like to cancel a reservation.我想取消一个预订。
53．I’m afraid we have no record of a reservation under this name.不好意思，恐怕我们没有这个名字记录的预订。
54．Which travel agent did you go through to make this reservation.请问您是通过哪间旅行社来做这个预订的？55．Is this a new reservation or a confirmation call?请问这个电话是新的预订，还是确认预订？56．We’ll send a confirmation to you soon.我们稍后传确认书给您。
57．Should you have any questions, please do not hesitate to contact us.如有任何疑问请随时与我们联系。
58．Please feel free to contact us if we can be of further assistance.如需进一步了解，请随时与我们联系。
59．Just a minute, please I’ll check our booking situation.麻烦请您稍等，我需要查询我们的房态。