《管理学讲座》PPT课件

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5). Achieve bottom- line results
1).The purpose of management is to harness people.
2). Share information and power 3). Find shared vision, norms
and values 4). Encourage teamwork, colla-
$687,500
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2.3. Uncertainty
PAYOFF MATRIX (in millions of Dollars)
CITIBANK MARKETING STRATEGIES
S1 S2 S3 S4
CHASE MANHATTAN’S
RESPONSE
CA1
CA2
CA3
13
14
11
• Unity of Command -The Classical View -The Contemporary view • Authority and Responsibility -To equate authority and responsibility -Operating responsibility - Ultimate responsibility • Span of Control • Centralization and Decentralization
7
17
15
6
10
0
0
13
6
7
0
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2.4 Decision-Making Theory
2.4.1 期望值理论(Expected Value Theory) 2.4.2 期望效用理论(Expected Utility Theory) 2.4.3 展望理论(Prospect Theory)
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1).The purpose of management is to control and limit people.
2). Seek stability and efficiency 3). Use rules and regulations
4). Design a top-down hierarchy to direct people
boration and participation 5). Achieve top-line
effectiveness
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2 Decision-Making
2.1. Certainty 2.2. Risk 2.3. Uncertainty
Three Cases
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2.2. Risk
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广告公司的组织结构
总经理
执行副总经理
客户管理 副总经理
客户经理 客户经理 顾客A 顾客B
制造分公司 副总经理
市场分公司 副总经理
客户经理 顾客C
新闻媒介
研究
商品
文字
艺术
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电视电台 制作
报纸杂志 制作
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3.2 Building the vertical dimension of organization
Once an organization’s goals and plans have been determined, managers must develop an effective structure that facilitate their accomplishment •
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3 Organization Structure and Design
3.1 Why do we need organizing?
-distinguishing activities -making authority and responsibility clear -improving decision--making -be easy to communicate and control
Evidence
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1.1 Current Trends and Issues
1).Environment
Time : quick economy (CIMS)
space: globalization factor: l, l, c, k
2).Task: change, diversity 3).People: education
管理讲座
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Contents
1 The Changing Paradigm of Management 2 Decision-Making 3 Organization Structure and Design 4 Communication and Leadership 5 Motivation 6 Management Based on Research
diversity ethics Bi-model workforce
T POE M
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4). Management
– Stimulating innovation and change (A.B mice)
– Delegation – Re-engineering – Downsizing – Social responsibility and entrepreneur spirit – Virtual organization (The nature of the firm,
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15
18
பைடு நூலகம்24
21
15
18
14
28
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2.3. Uncertainty
CITIBANK MARKETING STRATEGIES
S1 S2 S3 S4
REGREC MATRIX
(in millions of Dollars)
CHASE MANHATTAN’S
RESPONSE
CA
CA
CA
11
EVENT Heavy snowfall Normal snowfall Light snowfall
Expected Revenues×Probability=Alternative
$850,000 × 0.3 $255,000
725,000 × 0.5
362,500
350,000 × 0.2
70,000
Coase,1937) – Learning organization (competence model)•
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1.2 The changing paradigm of management
The traditional paradigm
The newly emerging paradigm
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