2016专四新题型：完形填空模拟练习

2016年专四专八改革，完型填空由原始20个选择题，变为15选10的选词填空(与四六级

形式一致)。考试吧将根据改革后的新题型为专四考生设置2016专四新题型：完形填空模拟

练习，供考生们参考。

(一)

Compla ints should be made to a resp on sible pers on. Go back to the shop where

you bought the goods, tak ing with you any (36)you may have. Ask to see the buyer in

a large store .In a small store the assista nt may also be the owner so you can compla in( 37). I n a cha in store ask to see the man ager.

Even the bravest person finds it difficult to complain face to face, so if you

do not want to do it in (38),write a letter. Be sure to39to the facts and keep a

copy of what you write. At this stage you should give any receipt nu mbers, but you should not n eed to give receipts or other papers to prove you bought the article.

If you are not(40)with the answer you get, or if you do not get a reply, write to

the managing director of the firm, shop, or organization. Be sure to keep copies

of your own letters and any you receive.

If your compla int is a just one, the shopkeeper may offer to(41) or repair the

faulty article. You may find this an(42) solution. In certain cases you may have

the right to refuse the goods and ask for your money back,but this is only where

you have hardly used the goods and have acted at once. Even whe n you cannot refuse

the goods you may be able to get some money back as well. And if you have suffered some(43)loss, if for example a new wash ing mach ine tears your clothes, you might receive money to replace them. If the shopkeeper offers you a credit note to be used to buy goods in the sameshops but you would rather have money, say so. If you accept a credit note remember that later you will not be able to ask for your mon ey. If

the shopkeeper refuses to give you mon ey, ask for(44) from your Citize ns' Advice

Bureau before you accept a credit no te. In some cases the shopkeeper does not have to give you your money back--if, for example, he changes an article simply because you don't like it or it does not fit. He does not hive to take back the goods in these(45).

A. i ntimate

B. attractive

C. pers on

D. attachme nt

E. satisfied

F. receipt

G. con tam in ate

H. replace

I. special

J. stick

《vigorously

L. advice

M. circumsta nces

N. directly

O. petiti ons

投诉应该找负责人。 带上你可能有的任何［36］收据，返回你购买商品的商店。 在大商店

里，要求见进货员。在小商店里，店员也可能是店主，所以你可以

［37］直接投诉。在连锁商

店里，要求见经理。 即便是最勇敢的人也会觉得当面投诉很困难，所以，如果不想 写

信。确保所写［39］属实，并把你所写的内容复印一份自己保留。

所有的收据单号，但是你无需 提供收据或其他文件来证明你买了这件商品。

如果你对 所得到的回复不［40］满意，或者如果你没得到回复，要写信给这家公司、商店或组织的总经 理。务必将你自己写的信以及你收到的任何来信备份。 如果你的投诉是合理的， 店主可能会

提出［41］退换或修理有问题的物品。 你可能会觉得这是个［42］很吸

引人的解决方法。在 某些情况下，你或许有权拒绝接受这件商品并要求退款， 但这只有在你几乎没用过这件商品 并即时采取行动的情况下才可以。即使你无法拒绝这件商品，你或许也能拿回些退款。

而且，如果你遭受了一些[43]特殊的损失，例如，如果一台

新洗衣机把你的衣服弄

E3S ］当面投诉，你可以 在这个阶段，你应该提供