第二章练习题目
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Chapter 2 Foundations of Individual Behavior
MULTIPLE CHOICE
1. Which of the following statements is true about the term “ability”, as it is used in the field of
organizational behavior?
a. It refers to an individual’s willingness to perform various t asks
b. It is a current assessment of what an individual can do
c. It refers exclusively to intellectual skills
d. It refers exclusively to physical skills
e. It is a prediction of future aptitude based on current attitudes
2. Which one of the follow ing words is the best synonym for “ability”, as the term is used in
organizational behavior?
a. motivation
b. capacity
c. experience
d. intellect
e. wisdom
3. A company is looking for a manager to liaise between its home office in the United States,its
manufacturing plants in Poland and Germany, and its suppliers in the Middle East and South Asia.
A good candidate would be likely to score highly in what subpart of intelligence?
a. Cognitive
b. Social
c. Emotional
d. Cultural
e. Spiritual
4. An employee has abilities that far exceed the requirements of the job. Which of the following
predictions about that employee is most likely to be true?
a. The employee’s performance is likely to be inadequate
b. The employee’s performance is likely to be far above what is r equired.
c. The employee’s job satisfaction is likely to be low.
d. The employee’s job satisfaction is likely to be high.
e. The employee’s abilities will deteriorate until they match what is required for the job.
5. Which of the following is not a biographical characteristic?
a. political affiliation
b. age
c. sex
d. tenure
e. race
6. Research shows that which of the following is likely to decrease as a worker grows older?
a. productivity
b. likelihood of quitting
c. absenteeism
d. vacation days taken
e. work ethic
7. Research does not support which of the following statements about gender in the workplace?
a. Women are more willing to conform to authority than men.
b. Men are more aggressive than women.
c. Women are more productive at work than men.
d. Men have higher expectations of success.
e. Women have lower turnover rates than men.
8. Which of the following is a major problem in the use of ability tests for selection and promotion of
personnel?
a. the low reliability of the tests
b. the tests fail to take into account the personality of the individual
c. some individuals with high intelligence are poor test takers
d. the unfair advantage that women enjoy on these tests
e. the adverse impact the tests may have on different racial and ethnic groups
9. Which of the following is the most likely explanation for the higher absentee rate of women in the
workplace?
a. Women tend to have more illnesses that keep them from work than do men.
b. Traditionally, women have had the responsibility of caring for home and family.
c. Women tend to be less satisfied with their jobs than men.
d. Women generally have jobs for which a temporary replacement can be hired.
e. Women tend to work in jobs that have less flexible schedules than me n do.
10. Which of the following indicates that learning has taken place?
a. The ability to perform well on exams
b. A change in motivation
c. A change in behavior
d. A high I.Q. score
e. An increase in experience
11. Social learning theory is an extension of _____.
a. classical conditioning
b. operant conditioning
c. shaping
d. Pavlovian theory
e. continuous reinforcement principles
12. Four processes have been found to determine the influence that a model will have on an
individual. Which of the following is not one of those processes?
a. attentional processes
b. retention processes
c. motor reproduction processes
d. reinforcement processes
e. consequential processes
13. Which of the following processes deals with how well an individual remembers a mod el’s action
after it is no longer readily available?
a. Attitudinal
b. Retenti on
c. Motor reproduction
d. Reinforcement
e. Attention
14. What do we call the practice of reinforcing closer and closer approximations of a desired
behavior ?