酒店专用礼仪用语中英文对照版
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Ju Yang Green Era Restaurant
制作者：任皓月 2010年11月12日
迎
客
Good morning/afternoon/evening sir/miss 先生/女士，早上好 /中午好/ 晚上好！ How do you do/hello/hi 您好！ Nice to meet you/Glad to see you 很高心见到您 Welcome to our restaurant. 欢迎光临 It’s nice to meet you again. 很高兴再次见到您
请这边走 Where would you like to sit?
您希望坐哪儿呢？ I’ll be with you in a minute. 我马上就来 I’ll bring your menu, sir. 先生，我给您拿菜单
Would you like to order now?
您要现在点菜吗？ Would you like something to drink?
对不起，现在餐厅已坐满 We can seat you in 20 minutes. 20分钟后才能安排您入座 Have you been served? 有人为您服务了吗？
Do you have a reservation?
您预订餐位了吗？ Would you come with me, please? 请跟我来 Please step this way.
您想喝点什么？ What kind of food would you like? 您想吃点什么主食呢？ Would you like to try Mao Tai-the best Chinese spirits? 您想尝尝中国最好的酒-茅台酒吗？ What kind of Chinese food do you want?
不要紧/别放心上 Just a moment, please. 请再等会儿 I’m really sorry, but you see my difficulty. 真对不起，请您体谅我的难处 I’m sure everything will be satisfactory again next time.
餐中服务
This is the dish you ordered. 这是您点的菜 I’ll see about your order. 我帮您催催菜 What else do you want? 您还要别的什么吗? If you need anything else, just feel free to tell me. 如果你还需要什么，尽管告诉我 What’s the problem, sir? 先生，出了什么问题？ Once its ordered and served, it can’t be exchanged. 凡是点的菜上桌后是不能换的
Do you need some paper napkin?
您需要餐巾纸吗？ I’m terribly sorry, that’s my fault. 非常抱歉，那是我的过错 I’m awfully sorry for my carelessness.
对我的粗心大意，非常抱歉 Sorry to have kept your waiting.
送
Hope to see you again. 期待再次见到您 Please do not leave anything behind! 请别落下东西 Mind/watch your step! 请走好 Have a nice trip! 一路顺风 All the best! 恭祝您万事如意 Thank you for coming! 感谢您的光临
您想吃哪种中国食物？ How about trying some lobster?
您是不是尝一尝大虾？
I suggest you have a taste of Sichuan dishes.
我建议您尝尝四川菜 I’d recommend this dish to you. 我愿意向你推荐一道菜 I’m sure you will enjoy it.
How is everything with you?/How are you? 您一切都好吗？ Have a good time/We wish you have a pleasant stay in our restaurant. 祝您用餐愉快 It’s my pleasure/Glad to be of service. 很高兴为您服务 What can I do for you?/Can I help you? 有什么能为您效劳的吗？ The bellman will show you the way to the banquet hall.
大堂服务员将领您去宴会厅
餐前服务
What time would you like your table? 您什么时间需要这张餐桌？ For how many? 您几位？ Who’s the reservation for? 您为谁预定？ A table for 6? 你们是六个人吗？ You can sit where you like. 您可以随便坐
Is this table suitable?
这张桌子合适吗？ The waitress will be here in a few minutes. 服务员马上就来 I’m sorry, there aren’t any tables left now.
对不起，没有空桌子了 I’m sorry, the restaurant is full now.
我肯定您会喜欢它 It’s delicious and worth a try.
它鲜美可口，值得一尝 We have not any more lobster today. 今天的大虾已经卖完了 I’m sorry, there are no lobster that you want. 对不百度文库，今天没有供应您要的那种虾
抱歉，让您久等了 Excuse me/sorry to interrupt you. 打扰您了 I’m very grate for you/It’s very kind of you. 谢谢您了
That’s all right/It dose not matter.
这没什么/不客气 Never mind/Let’s forget it.
客
Thank you for watching 谢谢观赏
饭菜还可口吗? How do you like the fish cooked this way?
您觉得鱼烧的怎么样？ What’s your opinion of our service? 您对我们的服务有什么意见吗？ Would you like it with soda or ice cubes? 您想加苏打还是冰块？
相信下次您来时，会更让你满意 I do apologize for give you the wrong dish.
实在对不起，我把菜上错了
I’ll change it immediately for you. 我马上给您换掉 Is everything all right? 一切都还好吧？ How was the food?
制作者：任皓月 2010年11月12日
迎
客
Good morning/afternoon/evening sir/miss 先生/女士，早上好 /中午好/ 晚上好！ How do you do/hello/hi 您好！ Nice to meet you/Glad to see you 很高心见到您 Welcome to our restaurant. 欢迎光临 It’s nice to meet you again. 很高兴再次见到您
请这边走 Where would you like to sit?
您希望坐哪儿呢？ I’ll be with you in a minute. 我马上就来 I’ll bring your menu, sir. 先生，我给您拿菜单
Would you like to order now?
您要现在点菜吗？ Would you like something to drink?
对不起，现在餐厅已坐满 We can seat you in 20 minutes. 20分钟后才能安排您入座 Have you been served? 有人为您服务了吗？
Do you have a reservation?
您预订餐位了吗？ Would you come with me, please? 请跟我来 Please step this way.
您想喝点什么？ What kind of food would you like? 您想吃点什么主食呢？ Would you like to try Mao Tai-the best Chinese spirits? 您想尝尝中国最好的酒-茅台酒吗？ What kind of Chinese food do you want?
不要紧/别放心上 Just a moment, please. 请再等会儿 I’m really sorry, but you see my difficulty. 真对不起，请您体谅我的难处 I’m sure everything will be satisfactory again next time.
餐中服务
This is the dish you ordered. 这是您点的菜 I’ll see about your order. 我帮您催催菜 What else do you want? 您还要别的什么吗? If you need anything else, just feel free to tell me. 如果你还需要什么，尽管告诉我 What’s the problem, sir? 先生，出了什么问题？ Once its ordered and served, it can’t be exchanged. 凡是点的菜上桌后是不能换的
Do you need some paper napkin?
您需要餐巾纸吗？ I’m terribly sorry, that’s my fault. 非常抱歉，那是我的过错 I’m awfully sorry for my carelessness.
对我的粗心大意，非常抱歉 Sorry to have kept your waiting.
送
Hope to see you again. 期待再次见到您 Please do not leave anything behind! 请别落下东西 Mind/watch your step! 请走好 Have a nice trip! 一路顺风 All the best! 恭祝您万事如意 Thank you for coming! 感谢您的光临
您想吃哪种中国食物？ How about trying some lobster?
您是不是尝一尝大虾？
I suggest you have a taste of Sichuan dishes.
我建议您尝尝四川菜 I’d recommend this dish to you. 我愿意向你推荐一道菜 I’m sure you will enjoy it.
How is everything with you?/How are you? 您一切都好吗？ Have a good time/We wish you have a pleasant stay in our restaurant. 祝您用餐愉快 It’s my pleasure/Glad to be of service. 很高兴为您服务 What can I do for you?/Can I help you? 有什么能为您效劳的吗？ The bellman will show you the way to the banquet hall.
大堂服务员将领您去宴会厅
餐前服务
What time would you like your table? 您什么时间需要这张餐桌？ For how many? 您几位？ Who’s the reservation for? 您为谁预定？ A table for 6? 你们是六个人吗？ You can sit where you like. 您可以随便坐
Is this table suitable?
这张桌子合适吗？ The waitress will be here in a few minutes. 服务员马上就来 I’m sorry, there aren’t any tables left now.
对不起，没有空桌子了 I’m sorry, the restaurant is full now.
我肯定您会喜欢它 It’s delicious and worth a try.
它鲜美可口，值得一尝 We have not any more lobster today. 今天的大虾已经卖完了 I’m sorry, there are no lobster that you want. 对不百度文库，今天没有供应您要的那种虾
抱歉，让您久等了 Excuse me/sorry to interrupt you. 打扰您了 I’m very grate for you/It’s very kind of you. 谢谢您了
That’s all right/It dose not matter.
这没什么/不客气 Never mind/Let’s forget it.
客
Thank you for watching 谢谢观赏
饭菜还可口吗? How do you like the fish cooked this way?
您觉得鱼烧的怎么样？ What’s your opinion of our service? 您对我们的服务有什么意见吗？ Would you like it with soda or ice cubes? 您想加苏打还是冰块？
相信下次您来时，会更让你满意 I do apologize for give you the wrong dish.
实在对不起，我把菜上错了
I’ll change it immediately for you. 我马上给您换掉 Is everything all right? 一切都还好吧？ How was the food?