沃尔玛 培训体系-3

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Trainer

培训区域培训员

Chapter 3 Regional Trainer

第3章区域培训員

Supercenter - 购物广场

To the Regional Trainer of Supercenter, the important duty is the management training of stores. Additional, and the modification of the MTP program are essential following up of the MT training.

对于购物广场的区域培训员来说,重要的职责是各个店中管理层的培训,除此以外,还有MT培训的跟进和MTP课程的修改。

1.Training of Management

管理层的培训

1.1Courses

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Trainer

培训区域培训员课程

Regional Trainer directs 10 courses of the Management training. Following is the brief of each training program and the specific management:

区域培训员负责10项管理层课程,以下是各个课程所针对的相应管理层及简介:

MTP

SOS Cash Office

BBM UPC/Report

1.1.1LF: Leadership Foundations. Leadership Foundations

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Trainer

培训区域培训员

is the first tier of Wal-Mart Leadership and Skill

Building. Management Associates that supervise

others are strongly urged to attend this training.

Please note that this course is a prerequisite for

Walton Institute.

LF:领导艺术培训是建立沃尔玛领导才能和技巧的第一条

纽带,管理层员工非常有必要参与这个培训,应注意LF

是上WI课程的先决条件。

Topics covered include

课程内容包括:

People Skills for success as a Wal-Mart manager

作为一个成功的沃尔玛管理层的为人技巧;

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Trainer

培训区域培训员

Skill development in communication, delegation,

empowerment and team building

在与人沟通、授权和团队建设中的技巧培养;

Servant Leadership and how honesty and integrity

relate to managing others

公仆领导和评估他人工作的忠诚;

Managing Diversity at Wal-Mart Stores, Inc.

沃尔玛公司中多样化的管理;

Resources for Living

生存的资源;

Effective Coaching

有效的指导。

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Trainer

培训区域培训员

Please note that this workshop is for three full days.

All the trainee will receive a certificate after this

training.

整个课程历时3天,完成培训后学员可获得一份毕业证

书。

1.1.2 PI/POS: Perpetual Inventory/Point of Sales. This is

the basic program of retail industry. Perpetual

Inventory (P.I.) is a system that lets us know how

much of each item we have in our store. It does this

by keeping track of the merchandise that comes in and

goes out of the store. P.I. also allows us, when

necessary, to review and adjust an item’s on-hand.

An on-hand is simply the total quantity of an item

in the store.

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Trainer

培训区域培训员

PI/POS:即永久库存/POS补货是零售业的基础课程。永久库存系统通过跟踪各种商品在商场中的进出,让我们了解商场

中各种商品的数量,必要时,这个系统还允许我们观察并

调整手头上的商品数量。

Benefits of P.I.

P.I.的优点

Our P.I. system allows us to provide better Customer

Service and operate more efficiently. Some of the

benefits of our P.I. system include:

P.I.系统使我们更好地提供顾客服务,更有效地进行商场

运作。其优点体现在以下各方面:

An improved In-Stock Position. This leads to more

sales and in turn produces more profit and more

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