跨文化商务交际Unit4Nonverbalcommunication
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This is an introduction to New Zealand’s unique indigenous people’s, the Maori. This picture illustrates the Maori greeting. It is believed that when Man created his mate out of earth, he breathed life into her through her nose. When Maori press noses together they are sharing their ‘breath of life’.
– our non-verbal behaviour is mostly subconscious
--All communication other than that involving words and language” --“Bodily communication, other than words and language
– in communication with others only 30 % of the communication is verbal, 70 % is non-verbal
– non-verbal communication involves gestures, facial expressions, eye contact …
nonverbal communication • 4. Understanding the nonverbal barriers in
intercultural communication
There’s language in her eye, her cheek, her lip. William Shakespeare
• The function of complementing
Express Emotion or Affect
• Facial expressions and gestures that augment the verbal expression of feelings
Microsoft Photo
• but what causes the non-verbal behaviours can vary
• there are also variations in the rules for non-verbal behaviour
Universal body language
Meaning
gesture
It's hard to tell that world we live in is either a reality or a dream.
Comparing verbal and non-verbal communication
Verbal Communication
Nonverbal Communication
Pat one’s stomach before a meal
smile
Functions of Nonverbal Communication
• 1. When we say “The new museum is south of that building”, we usually point in a certain direction.
The universal use of non-verbal communication
• there is some universality in non-verbal communication, especially in facial expressions
• six basic emotions are communicated by facial expressions in much the same way in most societies: – happiness, sadness, disgust, fear, anger and surprise
Functions of Nonverbal Communication
• 3. If people in a group are boisterous, you might place your index finger to your lips as an alternative to saying, “Please calm down so that I can speak”.
Leabharlann BaiduThe words we use
communicate meaning
Bodily actions and vocal qualities, more than just body language
communicate meaning
Introduction to non-verbal communication
• The function of repeating
Functions of Nonverbal Communication
• 2. You tell someone that you are pleased with his performance, and at the same time you pat the person on the shoulder.
I’m tired
Pressing one’s palm Together and rest one’s head on the back of one’s hand.
I’m full
Moving the hand in circles over the stomach
I’m hungry
Almost any emotion
Unit 3
Non-verbal communication
There’s language in her eye, her cheek, her lip. William Shakespeare
Contents
• 1. what’s nonverbal communication? • 2. The functions of NVC • 3. Understanding the various forms of the
– our non-verbal behaviour is mostly subconscious
--All communication other than that involving words and language” --“Bodily communication, other than words and language
– in communication with others only 30 % of the communication is verbal, 70 % is non-verbal
– non-verbal communication involves gestures, facial expressions, eye contact …
nonverbal communication • 4. Understanding the nonverbal barriers in
intercultural communication
There’s language in her eye, her cheek, her lip. William Shakespeare
• The function of complementing
Express Emotion or Affect
• Facial expressions and gestures that augment the verbal expression of feelings
Microsoft Photo
• but what causes the non-verbal behaviours can vary
• there are also variations in the rules for non-verbal behaviour
Universal body language
Meaning
gesture
It's hard to tell that world we live in is either a reality or a dream.
Comparing verbal and non-verbal communication
Verbal Communication
Nonverbal Communication
Pat one’s stomach before a meal
smile
Functions of Nonverbal Communication
• 1. When we say “The new museum is south of that building”, we usually point in a certain direction.
The universal use of non-verbal communication
• there is some universality in non-verbal communication, especially in facial expressions
• six basic emotions are communicated by facial expressions in much the same way in most societies: – happiness, sadness, disgust, fear, anger and surprise
Functions of Nonverbal Communication
• 3. If people in a group are boisterous, you might place your index finger to your lips as an alternative to saying, “Please calm down so that I can speak”.
Leabharlann BaiduThe words we use
communicate meaning
Bodily actions and vocal qualities, more than just body language
communicate meaning
Introduction to non-verbal communication
• The function of repeating
Functions of Nonverbal Communication
• 2. You tell someone that you are pleased with his performance, and at the same time you pat the person on the shoulder.
I’m tired
Pressing one’s palm Together and rest one’s head on the back of one’s hand.
I’m full
Moving the hand in circles over the stomach
I’m hungry
Almost any emotion
Unit 3
Non-verbal communication
There’s language in her eye, her cheek, her lip. William Shakespeare
Contents
• 1. what’s nonverbal communication? • 2. The functions of NVC • 3. Understanding the various forms of the