外贸业务员常用语句

国际贸易业务员英文询盘信函常用语句发布人：圣才学习网发布日期：2010-06-19 14:08 共 111人浏览[大] [中] [小] 做外贸采购工作经常要询盘，写英文询盘也是常事，写一份合适的外贸客户英文询盘信函对外贸工作很有帮助，分享几个英文询盘信函中的常用语句。

英文询盘May I have an idea of your prices？可以了解一下你们的价格吗？Can you give me an indication of price？你能给我一个估价吗？Please let us know your lowest possible prices for the relevant goods.请告知你们有关商品的最低价。

If your prices are favorable， I can place the order right away.如果你们的价格优惠，我们可以马上订货。

When can I have your firm C.I.F. prices， Mr. Li？英文询盘李先生，什么时候能得到你们到岸价的实盘？We’d rather have you quote us F.O.B prices.我们希望你们报离岸价格。

Would you tell us your best prices C.I.F. Hamburg for the chairs.请告诉你方椅子到汉堡到岸价的最低价格。

Words and Phrasesfavorable 优惠的firm price 实价，实盘Will you please tell the quantity you require so as to enable us to sort out the offer s？为了便于我方报价，可以告诉我们你们所要的数量吗？We’d like to know what you can offer as well as your sales conditions.我们想了解你们能供应什么，以及你们的销售条件。

How long does it usually take you to make delivery？你们通常要多久才能交货？Could you make prompt delivery？可以即期交货吗？•情况一：你要找的人不在怎么办？- Hello，This is carol. May I speak to Miss Chen？- I hope I didn‘t catch you at a bad time. 抱歉这种时候找你。

（含有希望没有打扰到你的意思）- It‘s urgent. Could I have her mobilephone number？（提示：打电话先行自我介绍是一种礼貌。

电话中最常用"This is..."的形态而不是"He re is..."或"I am..."，这是打电话需要注意的。

）情况二：被告知对方不在后如何请求稍后回复？- Please ask Miss Chen to call me back. 请陈小姐给我回电话。

- Could you tell her to call Carol as soon as possible？能不能请她尽快打电话给卡洛？- Can I leave a message？我可以留言吗？情况三：对方不在请问他何时回来？- When will he be back？他何时回来？- Is he coming back soon？他会马上回来吗？- Do you know what time she will be back？你知道他几点回来？或者，你也可以询问对方别的联系方式，以便即使联系：- How can I get in touch with him？我怎样才能和他联系？- Could you tell me where I can reach him？可以告诉我怎样才能找到他吗？- What‘‘s the easiest way to contact him？什么方法可以最快找到他？情况四：如何解释对方要找的人不在？如果是别人来电，但是他要找的人不在，你该如果解释呢？- He is not in right now. 他现在不在。

- I‘m sorry，but he is out right now. 很抱歉，他刚才外出了。

除此，你还可以说出具体原因：如“休假中”，“回家了”，“出差了”等等- He‘‘s already left for home today. 他已经离开回家了。

- He‘‘s in New York on business. 他在纽约出差。

情况五：接受礼物或招待后如何道谢？接受别人的礼物或招待后，打电话道谢为最起码的礼貌之一。

- Thank you for the present. It‘s just what I wanted.- Thank you so much for the homemade cake.当在回答他人的致谢时，可以说下面的句子，都有“别客气”的意思：- No trouble at all.一点也不麻烦。

- I‘‘m gload you enjoyed it.真高兴你觉得满意。

情况六：表达你现在不在家，打的是公用电话-I‘m calling from a public phone，so I‘‘ll call her again.- I‘‘m not at home now，so I‘‘ll call her around three o‘‘clock again.情况七：告知公司名并自我介绍Good morning Franklin Company，may I help you？早晨好，富兰克林公司。

我可以为你服务吗？- Personnel Department. This is Carol/Carol speaking. 人事部，我是卡洛。

（提示：办公室电话最重要的就是礼貌，所以不论是接电话或打电话，都应该先报自己及公司的名字。

）请问找那位- Who would you like to talk to/speak to？请问找哪位？情况八：如何订购商品及询问？- I‘‘d like to place an order for your party dress from your catalog.- May I order some flowers？- How can I pay for this item？（提示：现在电话或网络订购在国内也很流行，即使是人在国内你也可以订购外国目录上的产品。

但在打电话前一定要先记下商品的型号及尺寸，以节省通话时间。

）情况九：电话道贺，表达心意近周围结婚生子的人突然陡增，不知道2006年为什么会有这么多的人选择婚姻，也许是因为幸福的感觉是可以传染的吧……好吧，先介绍几句恭喜的话：- Congratulations！I‘m s ure you two will make a nice couple.- I heard you‘‘re getting married. Congratulations！当然了好事也可能发生在咱们自己身上，当接到恭贺电话时，你可以说：- Thank you for saying so.谢谢你这么说。

- Thank you，I‘m just very lucky.谢谢你，我只是比较幸运而已。

（提示：外国人喜欢在节日、逢年过节时，于亲朋好友间写卡片或打电话道贺，表达心意。

中国人也应该学习一下，尤其是对你的外国朋友和外国客户，要特别注意哦！）情况十：电话预约火车票、旅馆、机票- I‘‘d like to book two tickets from Paris to London. 我要预定两张从巴黎到伦敦的票。

- I‘d like to make a reservation for a single room. 我想要预定一间单人间。

- I‘d like to make a reservation for a flight from New Y ork to Boston on Nov.2 8th. 我想预定十一月二十八号从纽约到波士顿的班机。

情况十一：约时间见面及变更约会日期-Would it be possible to see Mr. Scott sometime this week？请问这星期能否跟史考特先生见个面？- I‘d like to meet you the day after tomorrow. 我想在后天拜访你。

- I‘d like to cancel my appointment with Mr. Scott. 我想取消和史考特先生的约会。

- Something urgent has come up. Could I postpone our appointment.发生了一些急事。

我俩的约会能不能延期？L: Good afternoon, sir.H: Good afternoon. Please take a seat.L: Thank you.H: You are Feida Ning? I am Henry Hudson.L: Yes. Nice to see you, Mr. Hudson.H: To start with, tell me about your education, please.L: All right. I graduated from Shanghai Institute of Foreign Trade three years ago. I majored in international trade.H: Very well. I see from your resume that you have been working for an import and export company in Beijing since your graduation from college. What is your chief responsibility there?L: I am responsible for exporting light industrial machinery to some Asian and European countries.H: Have you travelled a lot in your work?L: Yes. I have travelled dozens of times abroad. I have been to such countries as Thailand, Singapore, Japan, Indonesia, Burma, the Netherlands, Denmark, Italy, Germany and England to do business.H: Are you single or married?L: I'm still single. Nowadays many young people in China are not in a hurry to get married. They'd rather secure their careers before they settle down in a family.H: That's the kind of man we are looking for. Our promotion work entails much travel. So we need employees without family burdens yet. Now tell me if you have a good command of both written and spoken English.L: When I was at college, I passed Band Six of College English Test. I also passed Business English Certificate Test. All the foreign businessmen I've dealt with say my English is quite good.H: May I ask why you want to change jobs?L: Because I wish to get a more challenging opportunity at a foreign capital company.H: Why are you interested in this company?L: A friend of mine works here, and he told me about your company, so I became interested. I think working in this company would provide me with a good opportunity to use my knowledge.H: What do you know about this company?L: This company is one of the biggest manufacturing companies in the world. There're a lot of branches in all parts of the world with the head office in the U. S. A. IBM (china) co. Ltd. was setup in Beijing in 1992. It has established branches in Shanghai, Guangzhou, Shenyang, Shenzhen, Nanjing, Wuhan and Xi'an. It deals in business machines.H: Do you know what GMFNT stands for?L: Of course. It stands for General Most-Favored-Nation Treatment. If one nation enjoys this kind of treatment, it is accessible to tariff preference for imported goods from another nation.H: Now I'm going to ask you a few professional questions. What is the first thing to do in international trade?L: As a buyer, you first have to make an inquiry. And as a seller, you have to make an offer.H: Can you name some terms of payment?L: Of course. Irrevocable letter of credit, confirmed letter of credit, and transferable and divisible letter of credit are common terms of payment in international trade.H: You are right. We'll notify you of our final decision within one week.L: Thank you, Mr. Hudson, for your interview with me. You can Email your decision to me. I hope to see you again.A：I came in answer to your advertisement for a salesperson. E：I see. Will you walk this way, please? E：What experience have you had? A：I'm afraid I haven't had any experience in just this sort of work. I'm studying business administration in college. I want to get a job that would tie in with my studies. E：Have you got any selling experience at all? A：I worked in a department store in a small town last summer vacation. E：What subjects did you like most at university? A：I like sales strategies most. E：Now tell me about your educational background. A：I graduated from Beijing College of Commerce. A：I majored in commerce. E：What courses have you completed? A：The courses I completed are marketing, business law, business English, statistics, marketing principles, sales management, distribution theory, economies and psychology. E：What would you like to work with us? A：It's a job interested in, and your company is one of the best known. Although I have no work experience as a salesperson, the job description you sent was very interesting. It's a job I've been dreaming of since I was at university. E：Do you know anything about this company? A：Yes, a little. As you mentioned just now, yours is an American capital company. As far as I know your company is a world famous one which produces cosmetics and skincare products. E：In what department did you work? A：I was in Women's Fashion Department. E：Have you got an excellent record in English? A：Yes, I think I can manage English conversations with American staff members. PS：以上内容中，“A：”代表应征者，“E：”代表主考官。