英文版 商务接待礼仪
商务接待的流程和礼仪英语对话

商务接待的流程和礼仪英语对话A: Good morning, welcome to our company. Can I help you with anything?早上好,欢迎来到我们公司。
我可以帮你处理什么事情吗?B: Good morning, thank you. I have a meeting scheduled with Mr. Smith at 10 am.早上好,谢谢。
我和史密斯先生约好了上午10点开会。
A: Great, I will inform Mr. Smith of your arrival. Inthe meantime, may I offer you some refreshments while you wait?好的,我会通知史密斯先生你的到来。
与此同时,您等待的时候,我可以给您提供一些饮料吗?B: That would be lovely, thank you. I'll have a cup of coffee, please.好的,谢谢。
我想要一杯咖啡。
A: Of course, please have a seat in our waiting area and I will bring it to you shortly.当然,您可以在等候区坐下,我很快就给您送过去。
(一段时间过后)A: Here is your coffee, is there anything else I can assist you with before your meeting?这是您的咖啡,在会议开始前还有其他我能帮您的地方吗?B: Thank you, I'm all set for the meeting. I really appreciate your hospitality.谢谢,我已经准备好参加会议了。
非常感谢你们的热情款待。
A: You're very welcome. Mr. Smith is ready to see you now, please follow me to the meeting room.不用谢。
英文版商务接待礼仪课件

目录
Overview of Business Reception EtiquetteBusiness reception processKey points of business reception etiquetteCultural Differences in Business Reception
Etiquette details are in place
from dress, reception language to preparation of reception items, all demonstrate professionalism and meticulousness.
Use political language and avoid colonialism or professionalism
Use appropriate body language, such as maintaining a significant distance, appropriate post, and formal expressions
Hospitality
Maintaining a professional decade, dressing appropriately, and using polite language are key
Professionalism
Being functional and effective in all business receipts is critical
Casual attention is acceptable for some less formal business settings, but should still be present and necessary
职场接待礼仪英文作文

职场接待礼仪英文作文英文:As a professional, it is important to know how to properly receive and entertain guests in the workplace. Here are some tips for workplace reception etiquette:1. Dress appropriately: Dress in professional attire that is appropriate for your workplace. This shows respect for your guests and the occasion.2. Be punctual: Be sure to arrive on time to greet your guests. This shows that you value their time and that you are reliable.3. Greet your guests: When your guests arrive, greet them with a smile and a handshake. This sets a positive tone for the meeting or event.4. Offer refreshments: Offer your guests something todrink or eat, such as water, coffee, or snacks. This shows hospitality and makes them feel welcome.5. Be attentive: During the meeting or event, pay attention to your guests and their needs. Anticipate their needs and offer assistance when necessary.中文:作为一名职场人士,了解如何正确地接待和招待客人是非常重要的。
简短商务礼仪英文版

简短商务礼仪英文版在商务场合中,应该怎么样用英语得体呢?下面是小编搜集整理的一些内容,希望对你有帮助。
商务礼仪的英文版1被国际社会公认的“第一礼俗”是什么?What's the “first custom” in the international society? 被国际社会公认的“第一礼俗”是什么?“Lady first”.女士优先。
2社交中的“三A原则”指的是什么?What is the “ThreeA” principle in social communications? 社交中的“三A原则”指的是什么?Accept 接受对方;Appreciate 重视欣赏对方;Admire 赞美敬佩对方。
3在国际礼仪中,TOP指的是哪三个原则?What does TOP mean in the international etiquette? 在国际礼仪中,TOP指的是哪三个原则?Time时间;Objective目的;Place 地点。
4和西方人交谈时,应避免哪八个话题?When you are talking with people from western countries, eight topics should beavoided. What are they? 和西方人交谈时,应避免哪八个话题?Age, marital status, salary, experience, address, personal life,religious belief, politics, and opinions about other people.年龄,婚否,收入,经历,住址,个人生活,宗教信仰,政治见解,以及对他人的看法。
5哪三个词在社交场合最常用?Which three words are the most common ones in social life? 哪三个词在社交场合最常用?Thanks谢谢;Excuse me (sorry) 对不起;Please 请。
英国商务礼仪(英文版)

接待礼仪 Reception etiquette
重要的第一句:smile 并问候nice to meet you.,, I’m clover from ~~~~
第二句:确定接到正确的人后,问旅途如何 how was you flight
第三句:如果客人有行李,帮忙提does you have some luggage? 带他去住的地方 we booked a hotel for you ,you should have a rest.
会见礼仪 Meeting etiquette
First knew each other, they usually shake hands. Doing business in the UK, you must strictly abide by credit, promised to things, must go all out. British people treat people very polite, please, thank you all. Punctuality and keep your promise. Smoking is prohibited in formal dinner, smoking
电话礼仪 The telephone etiquette
1) The first impression."Hello,this is Tianjin import&export Corp." 2) Answer the phone as soon as possible. 3)Answer the phone with smile,because people can feel the smile when you're talking.
简短商务礼仪英文版

简短商务礼仪英文版在商务场合中,应该怎么样用英语得体呢?下面是小编搜集整理的一些内容,希望对你有帮助。
商务礼仪的英文版1被国际社会公认的“第一礼俗”是什么?Whats the “first custom” in the international society? 被国际社会公认的“第一礼俗”是什么?“Lady first”.女士优先。
2社交中的“三A原则”指的是什么?What is the “ThreeA” principle in social communications? 社交中的“三A原则”指的是什么?Accept 接受对方;Appreciate 重视欣赏对方;Admire 赞美敬佩对方。
3在国际礼仪中,TOP指的是哪三个原则?What does TOP mean in the international etiquette? 在国际礼仪中,TOP指的是哪三个原则?Time时间;Objective目的;Place 地点。
4和西方人交谈时,应避免哪八个话题?When you are talking with people from western countries, eight topics should beavoided. What are they? 和西方人交谈时,应避免哪八个话题?Age, marital status, salary, experience, address, personal life,religious belief, politics, and opinions about other people.年龄,婚否,收入,经历,住址,个人生活,宗教信仰,政治见解,以及对他人的看法。
5哪三个词在社交场合最常用?Which three words are the most common ones in social life? 哪三个词在社交场合最常用?Thanks谢谢;Excuse me (sorry) 对不起;Please 请。
【管理资料】英文版-商务接待礼仪汇编

name
the place of work
position
How to receive the unexepected guest
Then, you should understand the intention of the guests, and say:Wait a minute ,please!I will go to see whether general manager in the office .
Some sentences about the reception etiquettes
Providing Service
1. Would you like me to help you with your baggage? 2. You can use internet in Business Center. 3. How many papers do you want to copy? 4. Where would you like to fax this paper? 5. Please sign your name here. 6. Please fill out the Registration Form first. 7. Half one RMB will be charged for copying one paper. 8. The telephone number is 8284-8622 and fax number is 8284-8625. 9.You can take a taxi to your hotel.
Some sentences about the reception etiquettes
Guide Directions
接待及礼仪英语范文

接待及礼仪英语范文Reception and Etiquette EnglishReception and etiquette English is a necessary part of anyone in a customer-facing role. It is important to be able to greet customers, make small talk, answer questions, and have a good understanding of correct business etiquette. Here are some important tips and phrases to help you in your customer service roles.Greeting CustomersWhen meeting customers, it is important to make sure you make a good impression. Here are some key phrases for greeting customers:• "Hello/Hi/Good morning/Good afternoon/Good evening! Howcan I help you today?"• "It's great to see you, [Name]. How can I help?"• "Hello/Hi/Good morning/Good afternoon/Good evening, [Name]. How can I be of assistance?"Making Small TalkMaking small talk is an important part of customer service, as it helps to create a more pleasant atmosphere. Here are some key phrases for making small talk:• "How are you doing today?"• "It's a lovely day today, isn't it?"• "How's your day going so far?"• "It's nice to meet you."• "It's great to have you here."• "Did you have any trouble finding us?"Answering QuestionsWhen customers have questions, it is important to be able to answer them. Here are some key phrases for answering questions:• "I'm happy to help w ith that."• "I'd be glad to answer that."• "That's a great question. Let me see what I can do."• "I'm sorry, but I don't know the answer to that. Let me find someone who can help you."• "I'm not sure, but I can find out for you."Business EtiquetteBusiness etiquette is important when dealing with customers. Here are some key tips for good business etiquette:• Always be polite and professional.• Do not monopolize conversations.• Make sure to maintain eye contact.• Speak clearly and at a reasonable volume.• Listen carefully to what customers say.• Do not interrupt.• Offer assistance if needed.• Be friendly and courteous.• Be prepared to answer customer questions.• Thank customers for their business.Reception and etiquette English is essential for anyone in a customer-facing role. By following these tips and using these phrases, you will be better equipped to make a great impression on customers and help them with their inquiries.。
商务接待英语口语_接待外宾常用英语口语

商务接待英语口语——轻松应对外宾,展现专业素养一、基本问候与介绍1. 问候It's a pleasure to meet you.(很高兴见到您。
)How was your trip/instrument/flight?(您的旅途/火车/航班怎么样?)2. 自我介绍My name is [Your Name], I'm the [Your Position] of [Company Name].(我是[您的名字],我是[公司名称]的[您的职位]。
) Allow me to introduce myself, I'm [Your Name] from [Department Name].(请允许我自我介绍一下,我是[部门名称]的[您的名字]。
)二、接待外宾时的常用表达1. 询问需求Is there anything I can help you with?(有什么我能帮助您的吗?)Can I get you something to drink, such as coffee or tea?(需要我给您倒点喝的吗,比如咖啡或茶?)2. 引导参观This way, please.(请这边走。
)Let me show you around our office/factory/showroom.(让我带您参观一下我们的办公室/工厂/展厅。
)We're very proud of our [facility/technology/product].(我们非常自豪我们的[设施/技术/产品]。
)3. 商务洽谈Shall we begin our meeting now?(我们现在开始会议好吗?) I'd like to discuss the terms of our cooperation.(我想讨论一下我们合作的条款。
)We're looking forward to working with you.(我们期待与您合作。
商务礼仪英语中英文对照

商务礼仪英语中英文对照篇一:商务礼仪中英对照Etiquette for Business DinnerYour image matters, especially when you’re in a business environment。
Whether you’re going to a business lunch with your peers, recruiters, clients or partners, you need to make sure you behaveappropriately. We've put together this handy guide,with tips gathered from the business etiquette,to help make sure that someone call you out at your next business meal。
Before the Meal餐前礼仪◇Shake hands with all present at the table. If necessary, introduce yourself。
Concentrate on remembering your host/hostess’s name。
与到场的客人握手致意,如果需要,介绍一下自己。
努力记住男女主人的姓名. ◇Remain standing until host sits.在主人落座之前保持站立。
◇Place your napkin on your lap after everyone is seated and after your host has moved his/her napkin.在所有人落座之后,主人展开餐巾,这时你也可以将餐巾展开平铺在膝盖以上部位。
◇Don’t ask the waiter to explain everything on the menu; you will annoy others and appear indecisive。
商务接待中的礼仪英语作文

商务接待中的礼仪英语作文Business Etiquette in Reception。
In today's globalized business world, it is crucial to have good business etiquette when receiving guests. Business etiquette is a set of social norms that govern how people interact with each other in a professional setting. It is important to make a good impression on clients and partners, and the way you receive them can set the tone for the entire business relationship. In this essay, I will discuss the key elements of good business etiquette when receiving guests.Firstly, it is important to be punctual. Being late can send the message that you do not value your guest's time, which can damage the relationship before it even begins. Make sure to arrive at the meeting location early and be ready to receive your guest on time. If there are any unexpected delays, make sure to communicate with your guest in a timely and respectful manner.Secondly, dress appropriately for the occasion. Your appearance can speak volumes about your professionalism and attention to detail. Dress in a way that is appropriate for the occasion and the culture of your guest. If you are unsure, it is always better to err on the side of formality.Thirdly, greet your guest warmly and respectfully. Afirm handshake, eye contact, and a smile can go a long wayin making your guest feel welcomed and valued. Make sure to introduce yourself and any other members of your team whowill be present. Use your guest's name and title when addressing them, and show interest in their business and their needs.Fourthly, offer your guest refreshments and provide a comfortable and welcoming environment. This can include offering water or coffee, providing comfortable seating,and ensuring that the room is clean and well-lit. Make sure to also provide any necessary materials or equipment forthe meeting, such as pens, paper, or a projector.Fifthly, be attentive and respectful during the meeting. Listen carefully to your guest's needs and concerns, and respond in a way that is professional and helpful. Avoid interrupting or talking over your guest, and make sure to ask questions to clarify any points that are unclear. If there are any disagreements, handle them in a respectfuland constructive manner.Finally, thank your guest for their time and express your appreciation for their business. Follow up with any necessary actions or information, and make sure to keep the lines of communication open. A good business relationshipis built on trust and respect, and by following these key elements of good business etiquette, you can lay the foundation for a successful partnership.In conclusion, good business etiquette when receiving guests is crucial for building strong and successful business relationships. By being punctual, dressing appropriately, greeting your guest warmly, offering refreshments, providing a comfortable environment, being attentive and respectful during the meeting, and expressingyour appreciation, you can set the tone for a positive and productive partnership. Remember, good business etiquette is not just about following rules, but about showing respect and consideration for your guests and their needs.。
简短商务礼仪中英文版

简短商务礼仪中英文版无论在国际商务宴会,还是商务合作会议中我们都不可避免地会与他人用英文交流。
下面是店铺搜集整理的一些简短商务礼仪中英文版,希望对你有帮助。
常用简短商务礼仪中英文版【情景再现】一位美国客户来到Catherine的办公室洽谈业务,该客户非常友好,业务谈得很成功。
事毕,美国客户谢绝了Catherine的午饭邀请,起身要走,Catherine站起身来,欲送他出办公室,客户摇摇手说:I will see myself out, please.【小编的小喇叭】I will see myself out, please.请留步,不用送了。
see这个词我们都很熟悉,我们还学过它的一个习语see sb. off,意为“送别某人”;今天我们学的这个see sb. out意思是“送某人出门”。
这些习语的意思都是固定的,不能根据字面意思而误解为“看着某人出门”。
因此平时需要多积累,并付诸应用,这样才能将知识消化,为我所用。
【英语情景剧】Jane: It's very late. I have to go home now.简:现在很晚了,我得回家了。
Shirley: OK, let me see you out.雪莉:好吧,那我送你出去。
Jane: Well, I'll see myself out, thank you.简:哦,谢谢,请留步。
【情景再现】Tom最近他经常陪一名美国同事参加商务会议,可他还和平常一样,随便穿一件休闲衣就赶去参加会议,完全没有一个职业经理人的样子。
一天,参加完会议,美国同事提议他去商场买套西装,而Tom 不以为然,这位同事就说:You know that chothes make the man.【小编的小喇叭】Clothes make the man. 人靠衣装。
我们经常说“人靠衣装,马靠鞍”,这句话的对应英文就是Clothes make the man.值得注意的是这里的make的用法,它在此意为“有利于……的发展,创造出,产生”,例如:Practice makes a winning team.勤加训练必有助于球队获得胜利。
(精)简短商务礼仪英文版

简短商务礼仪英文版简短商务礼仪英文版发布时间:2020-04-15在商务场合中,应该怎么样用英语得体呢?下面是宝岛优品小编搜集整理的一些内容,希望对你有帮助。
商务礼仪的英文版1被国际社会公认的第一礼俗是什么?What s the fit custom in the international society? 被国际社会公认的第一礼俗是什么?Lady fit .女士优先。
2社交中的三A原则指的是什么?What is the ThreeA principle in social communicatio? 社交中的三A 原则指的是什么?Accept 接受对方;Appreciate 重视欣赏对方;Admire 赞美敬佩对方。
3在国际礼仪中,TOP指的是哪三个原则?What does TOP mean in the international etiquette? 在国际礼仪中,TOP指的是哪三个原则?Time时间;Objective目的;Place 地点。
4和西方人交谈时,应避免哪八个话题?When you are talking with people from western countries, eight topics should beavoided. What are they? 和西方人交谈时,应避免哪八个话题?Age, marital status, salary, experience, address, peonal life,religious belief, politics, and opinio about other people.年龄,婚否,收入,经历,住址,个人生活,宗教信仰,政治见解,以及对他人的看法。
5哪三个词在社交场合最常用?Which three words are the most common ones in social life? 哪三个词在社交场合最常用?Thanks谢谢;Excuse me (sorry) 对不起;Please 请。
英文版-商务接待礼仪

How to say "hello"
We must follow the 3S principles
*Stand up(站起来) *See(注视对方) *Smile (微笑)
On the basis of 3S, you can say
Good morning .Good afternoon May I help you? Excuse me! May I have your name,please? Just a moment ,please!
name
the place of work
position
How to receive the unexepected guest
Then, you should understand the intention of the guests, and say:Wait a minute ,please!I will go to see whether general manager in the office .
Some sentences about the reception etiquettes
Providing Service
1. Would you like me to help you with your baggage? 2. You can use internet in Business Center. 3. How many papers do you want to copy? 4. Where would you like to fax this paper? 5. Please sign your name here. 6. Please fill out the Registration Form first. 7. Half one RMB will be charged for copying one paper. 8. The telephone number is 8284-8622 and fax number is 8284-8625. 9.You can take a taxi to your hotel.
商务礼仪 英文版

2021/5/27
4
Handshake etiquette
The principles for shaking hands:
Man and woman, woman offers hand first. Young person and older person, older person initiates a handshake. Superior and subordinate, superior offers hand first. Teacher and student, teacher offers hand first.
Difference
In China, people like to seat around and share the plates . Chinese people value collectivism. In West, people have their own plate and eat their own food. Western people value individualism.
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SeaTtainbglien manners
ChTihneaseat of honor, reserved for the master of
the banquet or the guest with highest status, is the one in the center facing east or facing the entrance. Those of higher position sit closer to the master of the banquet. The guests of lowest position sit furthest from the seat of honor. When a family holds a banquet, the seat of honor is for the guest with the highest status and the head of the house takes the least prominent seat.
商务礼仪 英文版 PPT课件

They also think the right is honor and the left is low. In the banquet, the host and hostess sit from each other, gentleman of honor sit near the host, his Madame sit near the hostess and the others follow them. In the informal party, it follows that women is first.
Don’t:
Stretch left hand
Handshake with another hand in the pocket
Don’t:
Handshake with water or sweat
Handshake with Excessive force
The etiquette of exchanging business card:
If guests are more than one, we should enter the elevator, one hand holds "open“.
商务接待礼仪要求英语作文

商务接待礼仪要求英语作文Business Reception Etiquette Requirements。
In today's globalized business environment, mastering the art of business reception etiquette is paramount for building strong professional relationships and fostering successful collaborations. Whether hosting international clients, welcoming esteemed guests, or attending corporate events, adhering to proper etiquette sets the stage for positive interactions and leaves a lasting impression. In this essay, we delve into the essential requirements of business reception etiquette, encompassing various scenarios and cultural considerations.1. Preparation and Planning。
Before any business reception, meticulous preparation and planning are indispensable. This entails understanding the purpose of the event, identifying key attendees, and coordinating logistics such as venue selection, catering,and seating arrangements. Clear communication with all stakeholders regarding the agenda, dress code, and any special requirements ensures a smooth and organized gathering.2. Professional Appearance。
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If the manager don't want to see the unexepected guest, so you can say:I am so sorry that our manager is not here now.
How to guide guests to the reception room
Some sentences about the reception etiquettes
The reception of the basic procedure
The basic procedure
Step 1
Step 2
Step 3
greetings
Confirm his identity and ask him whether he has maked a reservation
How to receive the unexepected guest
Second, you need to ask the guest's identity
k
position
How to receive the unexepected guest
Then, you should understand the intention of the guests, and say:Wait a minute ,please!I will go to see whether general manager in the office .
谢谢观赏
respondents
Contact
How to say "hello"
We must follow the 3S principles
*Stand up(站起来)
*See(注视对方)
*Smile (微笑)
On the basis of 3S, you can say
Good morning .Good afternoon May I help you?
Some sentences about the reception etiquettes
Providing Service 1. Would you like me to help you with your baggage? 2. You can use internet in Business Center. 3. How many papers do you want to copy? 4. Where would you like to fax this paper? 5. Please sign your name here. 6. Please fill out the Registration Form first. 7. Half one RMB will be charged for copying one paper. 8. The telephone number is 8284-8622 and fax number is 8284-8625. 9.You can take a taxi to your hotel.
Excuse me! May I have your name,please?
Just a moment ,please!
How to receive the unexepected guest
First of all, you should give the guest some drink enthusiastically
Some sentences about the reception etiquettes
Guide Directions 1. This way, please! 2. Come with me, please! 3. I will show you to Business Center. 4. The toiled is over there. 5. Could you please tell me the way to the Metro Station? 6. Could you tell me how to go to the second floor? 7. Please go straight, turn right and then you can’t miss it. 8. You can take that escalator over there to the second floor.
Business reception etiquettes
Content
The reception of the basic procedure
How to receive the unexepected guest
How to guide guests to the reception room
(1)gather up documents
(2)guide guests
How to guide guests to the reception room
1,Pay attention to the direction : You should walk in front of the guests left 2,Distance : You should stay away from the guest one metre away 3,Gestures tip : This way,please! 4,Adjust pace : Follow the guest's pace ,then adjust the pace . 5,Talk to the guest : Searching for the right topic.