AS9103_关键特性的波动管理要点

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AS9103

SAE Technical Standards Board Rules provide that: “This report is published by SAE to advance the state of technical and engineering sciences. The use of this report is entirely voluntary, and its applicability and suitability for any particular use, including any patent infringement arising therefrom, is the sole responsibility of the user.”SAE reviews each technical report at least every five years at which time it may be reaffirmed, revised, or cancelled. SAE invites your written comments and suggestions.Copyright 2001 Society of Automotive Engineers, Inc.All rights reserved.Printed in U.S.A.TO PLACE A DOCUMENT ORDER: (724) 776-4970 FAX: (724) 776-0790 SAE WEB ADDRESS: 400 Commonwealth Drive, Warrendale, PA 15096-0001AEROSPACE STANDARD AS9103Issued 2001-10Variation Management of Key CharacteristicsFOREWORDIn December 1998, the Aerospace Industry had established the International Aerospace Quality Group (IAQG) with the purpose of achieving significant improvements in quality and reductions in costthroughout the value stream.This organization, with representation from Aerospace companies in Americas, Asia and Europe andsponsored by SAE, SJAC, and AECMA has agreed to take responsibility for the technical contents ofthis standard.INTRODUCTIONThis Aerospace Standard establishes variation management requirements for Key Characteristics. The Standard also specifies general requirements and provides a process to achieve those requirements.The Standard requires a thorough assessment of the part production process with the primary goalsbeing to control and minimize variation in characteristics being produced by this process.Specifically, the Standard mandates:•Understanding process elements that affect Key Characteristics•Disciplined determination of process Key Characteristics using appropriate analysis tools for variation control and reduction to satisfy Customer requirements•Control and capability assessment to ensure variation is well understood•Process Control Documentation that defines specific control of Key Characteristics and manufacturing process parametersThis standard does not:•Mandate rejection of any part that conforms to engineering specification.•Inhibit shipment or use of product during production process capability assessment.Although Aerospace Standard AS9103 is focused on production and variation control of Key Characteristics, this process can also be used as a model for other characteristics, such as those that affect cost and delivery.TABLE OF CONTENTS1.SCOPE (4)1.1Purpose (4)1.2Convention (4)2.REFERENCES (4)3.DEFINITIONS (5)4.APPLICABILITY (6)5.GENERAL REQUIREMENTS (6)6.PROCESS REQUIRMENTS AND OUTPUTS (8)APPENDIX A GUIDELINES TO MEETING REQUIREMENTS FOR VARIATIONMANAGEMENT OF KEY CHARACTERISTICS (10)APPENDIX B PROCESS CONTROL DOCUMENT EXAMPLE (14)1.SCOPE:This Standard is primarily intended to apply to new parts, but can also be applied to parts currently in production. The Standard shall be applicable to all production processes that influence the variation of Key Characteristics.1.1Purpose:This Aerospace Standard is designed to drive the improvement of manufacturing processes through adequate planning and effective management of Key Characteristic variation. The KeyCharacteristic focus is intended to improve confidence for part features whose variation has asignificant influence on to end-product form, fit, performance, service life and manufacturability.1.2Convention:The following conventions are used in this standard:•The words shall, will or must indicate mandatory requirements.•The word “should” indicates a requirement with some flexibility allowed in compliancemethodology. Producers choosing other methods to satisfy a “should” must be able to show that their approach meets the intent of the requirements of this standard.•Words “typical”, ”example”, “for reference” or “e.g.” indicate suggestions given for guidance only.•“Notes” are used for additional clarifications.•Words or phrases with specific meaning pertaining to this document are capitalized and defined in Section 3, Definitions.2.REFERENCES:2.1Aerospace Standard AS9100 “Quality Systems- Aerospace- Model for Quality Assurance in Design,Development, Production, Installation and Servicing”, Published by SAE, Warrendale, PA, USA, 1999.2.2International Standard EN 9100 “Quality Systems- Aerospace- Model for Quality Assurance inDesign, Development, Production, Installation and Servicing”, Published by AECMA-STAN, 1999. 2.3Aerospace Standard SJAC 9100 “Quality Systems- Aerospace- Model for Quality Assurance inDesign, Development, Production, Installation and Servicing”, Published by JSA, Tokyo, Japan, 1999.2.4Aerospace Standard AS9102: “Aerospace Standard for First Article Inspection Requirements”,Published by SAE, Warrendale, PA, USA, 2000.2.5International Standard EN9102: “Aerospace Standard for First Article Inspection Requirements”,Published by AECMA-STAN, 20002.6Aerospace Standard SJAC 9102: “Aerospace Standard for First Article Inspection Requirements”,Published by JSA, Tokyo, Japan20003.DEFINITIONS:3.1Key Characteristic (KC):AS9100/EN-9100/JISQ 9100 definition: The features of a material or part whose variation has a significant influence on product fit, performance, service life, or manufacturability.This definition is further explained as follows:•Key Characteristics for a part, subassembly or system are those selected geometrical, material properties, functional and/or cosmetic features, which are measurable, whose variation control is necessary in meeting Customer requirements and enhancing Customer Satisfaction.•Key Characteristics for a process are those selected measurable parameters of a process whose control is essential to manage variation of part or system Key Characteristics.•Substitute Key Characteristics may be identified when a Customer-defined Key Characteristic is not readily measurable within the production setting and other characteristics may need to becontrolled to ensure conformance.3.2Producer:An organization that performs any process affecting the manufacture of the part.3.3Customer:The organization which provides Part or System Key Characteristics via engineering drawings,specifications or purchase order/contract requirements. For example, a Customer may be aninternal engineering department for a company which has design authority, in addition to the external Customer who specifies system Key Characteristics.3.4Key Characteristic Owner:Key characteristic owner is the person or function who defines the Key Characteristics andrecognizes the reasons for the selection of the Key Characteristic. Typically, these responsibilities are held by Internal or External Customer Design, Quality or Manufacturing Engineering, and should be identified by a cross-functional team.3.5Key Characteristic Process Owner:The Key Characteristic Process Owner is the person or function who uses Key Characteristic data to maintain and improve the process.3.6Process Control Document (PCD):A Process Control Document (PCD) is a written description of manufacturing plan developed tocontrol variation in Key Characteristics. It is a living document and is updated to reflect the addition / deletion of Key Characteristics.3.7Special Cause:The term ‘special cause’ in this standard can be substituted by ‘assignable cause.’ The terms have their usual meanings relative to Statistical Process Control methodology.4.APPLICABILITY:This Aerospace Standard applies to assemblies and all levels of parts within an assembly, including castings and forgings, and to organizations that are responsible for producing the designcharacteristics of the product. Producers and their Subcontractors shall be responsible for flow down of the requirements of the applicable revision of this Aerospace Standard to Subcontractors who produce design characteristics, and for ensuring that Key Characteristics conform to Customerrequirements.5.GENERAL REQUIREMENTS:Section 5 provides the following general requirements which must be met regardless of the variation management methodology applied.5.1Variation management activities must be performed on identified Key Characteristics and processesuntil they are in control and process capability has been established. Appropriate monitoringmethodology should then be implemented to ensure continued performance.5.2 The Producer shall maintain appropriate documentation of Key Characteristics and manufacturingprocess elements that influence variation in Key Characteristics as well as their control techniques and measurement methods. This documentation shall be developed when any of the following occurs:a.Customer defines a Key Characteristic or a key process parameter.b.Lower level or Substitute Key Characteristics are required to control variation of higher level KeyCharacteristics.c.Analysis performed as part of a process improvement activity to meet quality objectives requiredby AS9100 results in the identification of a key characteristic or process.5.3If statistical process control is chosen as the method of control for the Key Characteristic, thefollowing requirements must be met:a.Process capability shall be established for Key Characteristics. The process capability index(e.g., Cp and Cpk) shall be calculated only when the process is shown to be stable and instatistical control, using sound statistical methods and/or appropriate control chartsb.The process shall be capable, with Cpk > 1.33, or as specified by the Customer.Note: A Key Characteristic is considered capable if its Cpk exceeds 1.33. Other comparablemeasures of process capability may be used. If the process does not meet capabilityrequirements, the Producer may have several options as described in this section.c.When similar Key Characteristics from different products are combined on the same control chart(a part or product family, or process output control approach), the characteristics shall havesimilar variability and be traceable to the specific part or product.d.If process capability is used to justify reduced frequency of inspection, the process capability orequivalent fallout rate shall be calculated using industry standard statistical methods.e.Processes that cease to be in control and/or capable and the product feature is under a reducedinspection plan, normal end-item inspection shall resume for acceptance of the product feature until the cause has been identified, corrected and process capability and control are re-established.5.4Other variation control methods such as tooling, control of process settings, standard processes andmistake proofing may be used to ensure process stability and capability. However, measurable evidence must demonstrate that the controls are effective.5.5Focusing on Key Characteristics does not relieve the Producer from meeting all drawingcharacteristics, specifications and other customer requirements and/or invoked standards.5.6In some cases, it may be impossible or prohibitively expensive to meet the stability and capabilityrequirements of Section 5. These exceptions must be documented by the Producer and may require customer approval.6.PROCESS MODEL AND OUTPUTS:Appendix A describes a model that may be used in fulfilling the requirements of this Standard and is presented for illustration and clarity.The model consists of several stages, starting with the definition of Key Characteristics and ending with the monitoring of product manufacturing process performance. Other methods or processes may be employed to achieve compliance. The Producer in either case must show that compliance with the requirements in Section 5 has been achieved and the method by which compliance was obtained.FIGURE 1 - Preferred Model for Key Characteristic Variation Management PREPARED UNDER THE JURISDICTION OFSAE COMMITTEE G-14, AMERICAS AEROSPACE QUALITY GROUPAPPENDIX AGUIDELINES TO MEETING REQUIREMENTS FOR VARIATIONMANAGEMENT OF KEY CHARACTERISTICSA.1STAGE 1: REVIEW KEY CHARACTERISTICS AND REQUIRED PERFORMANCE:A.1.1Producer establishes an appropriate cross-functional team, which has an understanding ofcustomer requirements and the producer’s manufacturing processes. The cross-functional team reviews customer requirements - specifically the Key Characteristics on the product (if any).A.1.2Key Characteristics and the required performance are documented on the Process ControlDocument or equivalent.A.1.3Stage 1 Outputs:•Documentation of customer Key CharacteristicsA.2STAGE 2: PLANNING A MANUFACTURING PROCESS:A.2.1The producer defines a manufacturing process by developing a new or by reviewing an existingmanufacturing process flowchart. This includes the identification of key elements that influence variation of Key Characteristics. Knowledge of existing process capability and customer capability requirements is considered.A.2.2The producer performs cause effect analysis to identify any process Key Characteristics. Ifsubstitute Key Characteristics are used, the producer demonstrates association of substitute Key Characteristics with customer defined Key Characteristics. The producer establishes a minimum acceptable capability ratio for each Key Characteristic.A.2.3The producer identifies a Process Owner for each Key Characteristic. The Process Owner isresponsible to maintain and improve the process performance that generates the KeyCharacteristic.A.2.4 A disciplined review of each process generating Key Characteristics is conducted to identifysources of variation and potential risks. Plans are developed to manage those risks.A.2.5Detailed work instructions and measurement instructions are developed to manage sources ofvariation.A.2.6The producer updates the Process Control Document (PCD) after completing activities of thisstage (see PCD Example, Appendix B).A.2.7Stage 2 Outputs:•Flow chart of the manufacturing process or equivalent documentation•Cause/Effect Analysis•Key process elements and their reference to Key Characteristics•Process Key Characteristics•Substitute Key Characteristics and association with Customer defined KCs•Identification of the Process Owner•Potential sources of variation•Work instructions•Measurement instructions•Updated PCD or equivalentA.3STAGE 3: OPERATE THE PROCESS ON TRIAL BASIS TO GENERATE DATA:A.3.1The producer creates a data collection plan(s) for all Key Characteristics that reflects the sourcesof variations. The plan specifies who, what, where, frequency and how many parts will be included and under what conditions the data will be collected. The producer determines the type of control chart to be used.A.3.2The producer manufactures parts according to previously defined work instructions. The trial partsare manufactured in a representative production environment.A.3.3The producer collects data on control charts according to the data collection plan. Any deviation tothis plan is documented.A.3.4 A first article inspection (FAI) may be performed at this stage (Reference AS/EN/ SJAC 9102). A.3.5The producer updates the Process Control Document as required.A.3.6Stage 3 Outputs:•Data collection plan•Control chart•Updated PCD or equivalentA.4STAGE 4: ANALYZE DATA FOR ACTION:A.4.1The producer reviews control charts to determine if the process is stable. The producer calculatesprocess capability and provides evidence to demonstrate statistical reasoning and justification, in addition to the calculation method. The process capability index (e.g., Cp. and Cpk.) is calculated only when the process is stable.A.4.2If the process is not stable, the producer investigates to determine the root cause using suitableproblem resolution tools. Investigation results are documented.A.4.3If the process is stable, but the capability does not meet the customer requirements, the producerprioritizes common cause sources of variation, to identify the most influential source(s).Subsequent investigation determines root cause(s) of this variability. If the capability meetscustomer requirements, take no further action on the process, and finalize the PCD.A.4.4Process Key Characteristics are re-evaluated based on understanding of the observed processbehavior to determine if any need to be added or do not apply.A.4.5The producer updates the Process Control Document. Reference to associated documentation isincluded.A.4.6Stage 4 Outputs:•Process capability, including calculation method•Investigation results of out-of-control points•Investigation results of sources of variation•New or revised Key Characteristics identified•Updated PCD or equivalentA.5STAGE 5: TAKE ACTION FROM STUDY OF KEY-CHARACTERISTIC PERFORMANCE:A.5.1When a process is not stable, and the special cause is known, corrective action is taken to removepermanently or minimize the cause. Effectiveness of corrective action is verified.A.5.2When a process is not capable or the special cause continues to be evident, the producerinvestigates gage variation. If a Measurement Systems Analysis (MSA) has already beenperformed, the producer verifies the results.A.5.3If a process is stable but still not capable, the producer investigates centering of the process.A.5.4If a process continues to be stable but not capable, the producer takes appropriate actions onsources of variation that influence the process performance.A.5.5If after performing the previous actions, the process is not stable or not capable, the producerimplements a Product/Process protection plan until such time that the process is proven capable and stable.A.5.6 A first article inspection (FAI) may be performed (Reference: AS/EN/SJAC 9102), unless it hasbeen performed previously in Stage 3 and the process is unchanged.A.5.7Whenever actions are taken that change the manufacturing process, the producer will takeappropriate action in Stage 2 through Stage 5.A.5.8The Process Control Document is finalized as soon as the process is stable and capable.A.5.9Stage 5 Outputs:•Corrective action documentation for out of control points•Measurement Systems Analysis•Corrective action documentation for sources of variation•Product/process protection plan•Updated PCD or equivalentA.6STAGE 6: CONTINUE TO MONITOR THE PROCESS:A.6.1When a Key Characteristic is meeting capability requirements, then the producer will periodicallyverify that the process remains in control and capable. The producer should continue to measure process performance to identify opportunities for process improvement through variation reduction.If learning from monitoring the process results in a change in the method of production, theproducer will operate to Stage 7.A.6.2To ensure that valid producer Key Characteristics have been identified the producer shouldcontinually review business indicators as appropriate. This may result in eliminating someproducer Key Characteristics and adding others. All additional producer Key Characteristics will follow the requirements of this standard from Stage 2 and beyond.A.6.3Stage 6 Outputs:•Ongoing controls on Key Characteristics•Ongoing analysis of business indicators•Updated PCD or equivalentA.7STAGE 7: PROCESS CHANGE MANAGEMENT:A.7.1The producer documents any planned change to the manufacturing process.A.7.2The producer follows the requirements of A.1 to A.5 prior to implementing any planned change tothe approved manufacturing process, as related to the affected Key Characteristics.A.7.3Stage 7 Outputs:•Process change documentation•Updated PCD or equivalentAPPENDIX BPROCESS CONTROL DOCUMENT EXAMPLEProcess Control Document (PCD) shown in Appendix B is the preferred method of fulfilling the documentation requirements of this Section, any other equivalent method of documentation may be accepted.1.Process Control Document (PCD) Number - Enter the process control document number used fortracking. It may be made of any combination of letters and/or numbers.2.Part Number / Part Family / Latest Change Level - Enter the number of the assembly, or part numberbeing controlled. The process designation / specification number and part family can be entered into this block if applicable. Enter the latest engineering change level.3.Part Name / Description - Enter the name and description of the part / process being controlled.4.Producer / Plant - Enter the name of the company and appropriate division / plant / departmentpreparing the Process Control Document.5.Manufacturing Code - Enter the identification number as requested by the procuring organization.For example this could be Producer Code, vendor identification code, Mfg. Id Number, etc.6.Process Owner - Enter the name of the person who uses Key Characteristic data to maintain andimprove the process.7.Is Flow Chart Created? Answer yes or no.8.Producer Approval and Date - Enter the person(s) name that is responsible for producing andapproval of the manufacturing plan and date signed.9.Customer Approval and Date - Obtain the approvals from customer organizations (such asEngineering, SQA, etc.) if required.10.Date (original) - Enter the date that the original Process Control Document was compiled. Usuallythe end of Stage 1.11.Date (Rev) - Date that the Process Control Document was revised.12.Key Characteristic No. - Enter the KC number that would uniquely identify that KC.13.KC Name - Enter name of the key characteristics, e.g. Diameter, Temperature, etc.14.Process ID - Identify type of manufacturing process by its unique producer specific number (orname).15.Operation Number - Enter the Operation number from the work instruction.16.Work Instruction Number/Change Level - Enter the work instruction number and change level.17.Minimum Requirement of Cp and Cpk - Enter the customer requirement for Cp and Cpk or theminimum as determined by the producer.18.Origin of KC - Enter the source of KC from the following: Customer Given, Producer or ProducerManufacturing Generated.19.Are Sources of Variation Identified - Answer Yes if a study has been adequately performed and canbe supported, else answer No.20.Is Risks Mitigation Specified - Answer Yes if there was a need and the risk analysis complete, elseanswer No.21.Preliminary Process Capability Study - This section identifies details of preliminary capability study.The study could be based on historical information, or new study conducted specific to the subject part. Historical study may just be referenced, however, produced if requested.22.Hist/New - Enter HIST for historical study and NEW for new study23.Date - Enter when the study was conducted (Month/year)24.Gage - Enter type of gage.25.Gage Number - Enter the number of the gage26.M.S.A. % - Enter the results of the Measurement System Analysis study. Depending on the type ofM.S.A., enter the appropriate percentage, categories or probability.27.N = Enter the number of observations that were made for the Key Characteristic being studied. Thisis commonly called sample size. Mandatory Entry if Field 22 = “New”28.Frequency - Enter the frequency of the observations that were made. Mandatory Entry if Field 22=“New”29.Type of Control Chart - Enter abbreviation for the control chart (e.g. - Average and range chart [xand R]. Individual and moving range [IX-bar and MR], etc.)30.Stable - Enter Yes if the control chart shows stability and No if there are out-of-control conditions ornon-random indications.31.Calculations - Enter the calculations for the mean (X-bar), standard, deviation (S, or R/d2) Cp andCpk. If the process is not stable, then enter N/A (Not Applicable) for Cp and Cpk.32.Action from Study - If there are any actions required from the study, enter Yes, else No.33.Ongoing Monitoring Methods - This section identifies the methods used to monitor the process andspecifies what the frequency of monitoring:-Type: Enter the method of monitoring the process (e.g. control charts)-Frequency: Enter the Frequency of data collection-Process Capability Review frequency: Enter what is the time period or part quantity manufactured after which the process capability performance is re-evaluated (e.g. years or part quantity).FIGURE B1FIGURE B1 (Continued)。

AS9100D【朱雅云】

L o g o专业/科学/务实AS9100D (2016)航空、航天和防卫组织质量管理体系要求主讲：朱雅云AS9100产生背景AS9100产生背景AS9100产生背景AS9100产生背景AS9100推行意义AS9100的认证是企业进入航空航天行业的通行证，尤其是美国波音公司、法国的空客和目前中国的大飞机计划均需要供应商获得AS9100的认证搞门砖AS9100的认证同时是帮助企业提高管理水平的有效途径。

即使企业不生产航空航天产品也可以获得认证。

推进器AS9100推行意义已经有ISO9001，为什么还要针对航空航天行业的质量管理体系标准？针对性不足ISO9001适用于所有行业，针对性不足，因此，现在ISO9001已发展出IATF16949、ISO13485、AS9100等AS9100的发展历程AS9100标准草案AS9100标准正式版本AS/EN9100标准最终草案AS9100标准正式版本IAQS9100：2001最终草案1995年SAE航空航天部开始航空航天质量标准的准备工作，并于1996年10月第一次发布AS9000标准草案1997年5月SAE发布AS9000标准正式版本《航空航天基本质量体系》1999年6月IAQG/SAE/AECMA共同发布国际航空航天质量标准AS/EN9100标准最终草案1999年11月SAE以ISO9001：1994为基础正式发布AS9100标准正式版本《航空航天质量体系——设计、开发、生产、安装和服务的质量保证模式》2001年3月26日IAQG发布国际航空航天质量标准（IAQS）9100：2001的最终草案AS9100的发展历程ISO9001：1987诞生ISO9001：1994战术性换版ISO9001：2000战略性换版ISO9001：2008编辑性修正ISO9001：2015里程碑换版AS9100A ：2001AS9100B ：2004AS9100C ：2009AS9100D ：2016美国航空航天质量AAQG欧洲航空航天质量EAQG亚太航空航天质量协调组织APAQGAS9100D转换计划2016年10月2017年6月2018年9月AS9100D发布AS9100C不在认证AS9100C证书失效123AS9100系列标准标准号名称9100航空航天质量体系标准9101质量管理体系9102航空航天首件检验要求9103关键特性波动管理0.1 总则采用质量管理体系是组织的一项战略决策，能够帮助其提高整体绩效，为推动可持续发展奠定良好基础。

AS9000标准讲解

下列文件中的条款通过本标准的引用而构成为本标准的条款。凡是注日期的引用文件，其随后所有的修改单（不包含勘误的内容）或修订版均不适用于本标准，然而，鼓励根据本标准达成协议的各方研究是否可使用这些文件的最新版本。凡是不注日期的引用文件，其最新版本适用于本标准。ISO（国际标准化组织）和 IEC（国际电工委员会）的成员保持先行有效的国际标准的目录。
ISO 9001：2000 质量管理体系基础和术语
术语和定义
ISO 9001：2000确立的以及下列术语适用于本标准。本标准表述供应链所使用的以下术语经过了更改，以反
映当前的使用情况：
供方 → 组织 → 顾客
本标准中的术语“组织”用以取代ISO 9001：1994所使用的术语“供方”，术语“供方”用以取代术语“分承包商”。
a) 形成文件的质量方针和质量目标； b) 质量手册； c) 本标准所要求的形成文件的程序； d) 组织为确保其过程的有效策划、运行和控制所需的文
件；
e) 本标准所要求的记录（见4.2.4）；
f) 适用的法规授权的管理部门所规定的质量体系要求。组织应确保相应人员能接触到质量管理体系文件并且了解
有关的程序。顾客和/或法规授权的管理部门的代表应能接触到质量管理体系文件。
4.2.3文件控制
质量管理体系所要求的文件应予以控制。记录是一种特殊类型的文件，应依据4.2.4的要求进行控制。
应编制形成文件的程序，以规定以下方面所需的控制：
a) 文件分布前得到批准，以确保文件是充分与适宜的； b) 必要时对文件进行评审与更新，并再次批准； c) 确保文件的更改和现行修订状态得到识别； d) 确保在使用处可获得适用文件的有关版本； e) 确保文件保持清晰、易于识别； f) 确保外来文件得到识别，并控制其分发； g) 防止作废文件的非预期使用，若因任何原因而保留作废

波音对供应商质量管理体系的要求

波音对供应商质量管理体系的要求范艳清译江元英译者注：保持产品和过程稳定的、长久的改进是波音公司战略发展的基础。

确保顾客满意和提高股东价值是波音公司及其供应商共同的目的。

为了达到这一目的，波音公司及其供应商共同努力提高其设计、制造、管理的效率。

以下是波音供应商质量管理体系要求文件（D6-82479），该文件规定了波音公司对其供应商质量体系的要求，并用两个附件和两个附录描述了体系的详细要求。

文件编号：D6-82479 发行版本：D 发行日期：2007.01.30 目录 1.0 范围.........................................................................................................................1 2.0 波音公司对已通过航空航天质量管理体系（AQMS）认证的认可.................2 附件A：质量管理体系——9100.................................................................................3 附件B：检验和试验质量体系.....................................................................................4 附录1：关键特性波动管理（9103＊＊）.................................................................4 1. 范围...................................................................................................................4 2. 符合性评估.......................................................................................................4 关键特性波动管理..........................................................................................4 附录2：可交付软件的质量体系要求.........................................................................5 1. 结构和使用.......................................................................................................5 2. 第一部分——对AS9100A质量管理体系中可交付航空航天软件的补充——航空航天——软件要求（AS9100A 中基于ISO9001：2000的补充，第一部分）.................................................................................................................................5 3. 第二部分——对AS/EN/JISQ9100＊质量管理体系中可交付航空航天软件的补充——能力成熟度模型（CMMI）.................................................................5 11.0 范围本文件规定了波音公司对其供应商质量管理体系的要求，并用两个附件和两个附录描述了体系的详细要求，分别见附件A、B和附录1、2，具体使用应在合同中约定。

AS9103_关键特性的波动管理

该模式由7个步骤组成，从关键特性的定义开始，到监控产品制造过程业绩结束。也可以采用其他方法或过程以达到符合性。无论采用何种方法，生产方必须表明与第4章要求的符合性以及获得符合性的方法。
16
本标准采用如下约定：
a)“应或必须”表示强制性要求；
b)“应当”表示符合方法允许有一定灵活性的要求。生产方选择其他方法满足“应当”规定的要求时，必须表明其采用的方法满足本标准要求的意图；
生产方确定每个关键特性的过程所有者。过程所有者负责保持和改进形成关键特性的过程业绩表现。
对形成关键特性的每个过程进行严格有效的评审，以识别波动源和潜在的风险。编制风险管理计划。
编制对波动源进行管理的详细工作说明书和测量说明书。
生产方在完成本步骤的工作后，更新过程控制文件（
步骤
——制造过程流程图或等效的文件
HB 9100——2003航空质量管理体系要求
HB 9102航空产品首件检验要求
13
下列术语和定义适用于本标准。
13.1
关键特性
其波动对产品的装配、性能、使用寿命或可制造性产生重大影响的材料或零件的特性。
该定义进一步解释如下：
——零件、组件或系统的关键特性是那些选取的几何特性、材料属性、功能和/或装饰特性，这些特性是可测量的，其波动控制对于满足顾客要求、提高顾客满意是必要的；
当过程能力不足或特殊原因持续存在时，生产方调查量具的波动。如果已经进行了测量系统分析（
如果过程稳定，但仍然能力不足，生产方要调查过程的分布中心。
如果过程持续稳定但能力不足，生产方对影响过程业绩表现的波动源采取适宜的措施。
如果采取了以上措施后过程仍不稳定或能力不足，生产方要执行产品/过程保护计划直到证实过程有能力并稳定为止。

AS9100技术状态管理控制程序

AS9100技术状态管理控制程序1.0目的全面反映产品当前的技术状态,确保所有工作人员能够使用正确和准确的技术文件。

2.0范围适用于本企业产品寿命周期内的技术状态管理。

3.0职责3.1 技术质量部负责技术状态的管理、协调和审核。

3.2 设计所负责技术状态的标识、控制、纪实和标准化审核。

3.3 检验处负责对技术状态管理的监督检查。

4.0 定义/5 工作程序5.1 一般要求5.1.1 技术状态管理应包括下列相互关联的活动：a) 技术状态标识；b) 技术状态控制；c) 技术状态纪实；d) 技术状态审核。

5.1.2 根据产品技术状态的演变过程，应按《设计和开发控制程序》的规定，制定产品研制（生产）程序，划分阶段，确定阶段任务目标，确定每一阶段所需的技术状态文件。

5.1.3 以技术协议（合同）及设计任务书的要求为依据，用图样和技术文件的形式对各阶段的技术状态进行描述，最终形成成套技术资料。

必须确保“设计输入”完整、正确实现，保证图样和技术文件完整、正确、统一、清晰。

5.1.4 要保证产品研制过程中各项质量特性与有关文件规定一致，必须实行技术状态控制，严格控制技术状态更改。

5.1.5 凡出现关键的、重要的超差和更改行为，均应进行记录，保证产品技术状态的可追溯性。

5.1.6 为保证产品符合技术协议（合同）及设计任务书的规定要求，确保产品的技术文件能准确表述产品的技术状态，在产品质量评审后，应进行功能技术状态、物理技术状态审核。

5.2 技术状态标识5.2.1 选择技术状态项目在任务确定之后，由设计所主管所长会同产品主设计师，根据技术协议（合同）的要求，确定设计输入、产品的基本组成。

主设计师在制定设计方案阶段，同时按《设计和开发控制程序》的规定，制定产品研制计划，划分阶段、确定阶段任务目标。

5.2.2 技术状态文件的形成5.2.2.1 参与研制的设计人员，分阶段，按技术协议（合同）要求，对该阶段技术状态项目特性加以描述和说明，提供“设计输出”文件，最终形成符合产品技术要求的成套技术文件。

AS9103关键特性的波动管理

引言本标准规定了关键特性的波动管理要求。

本标准提出了关键特性波动管理的总要求，并提供了达到这些要求的过程。

本标准要求对零件生产过程进行全面的评定，其主要目标是控制过程所产生的特性波动并使其最小。

本标准具体规定了：a)了解影响关键特性的过程要素；b)使用合适的控制和减少波动的分析工具，科学地确定过程的关键特性，以满足顾客要求；c)控制和能力评定以确保对波动的充分了解；d)过程控制文件，该文件对关键特性和制造过程参数规定了具体的控制办法。

本标准不：a)强制拒收符合工程规范的任何零件；b)限制在生产过程能力评定期间产品的发运或使用。

虽然本标准关注关键特性的生产和波动控制，但是也可以作为一种模式用于其他特性，例如影响成本和交付的那些特性。

关键特性的波动管理1 范围1.1 目的本标准通过充分策划以及对关键特性波动的有效管理来推动制造过程的改进。

零件特性的波动对最终产品的形成、装配、性能、使用寿命和可制造性具有重大影响，关注关键特性是为了提高零件特性的可靠水平。

1.2 适用性本标准主要针对新制零件，也适用于在制零件。

本标准应在影响关键特性波动的所有生产过程使用。

本标准适用于组件及组件中所有层次的零件，包括铸件和锻件，并适用于负责实现产品设计特性的组织。

各生产方及其供方应负责将本标准的适用版本的要求向下传递到实现设计特性的供方，并确保关键特性符合顾客要求。

2 规范性引用文件下列文件中的条款通过本标准的引用而成为本标准的条款。

凡是注日期的引用文件，其随后所有的修改单（不包含勘误的内容）或修订版均不适用于本标准，然而，鼓励根据本标准达成协议的各方研究是否可使用这些文件的最新版本。

凡是不注日期的引用文件，其最新版本适用于本标准。

HB 9100——2003 航空质量管理体系要求HB 9102 航空产品首件检验要求3 术语和定义下列术语和定义适用于本标准。

3.1关键特性（KC）key characteristic其波动对产品的装配、性能、使用寿命或可制造性产生重大影响的材料或零件的特性。

8.关键特性值变异管理流程

失效模式壓傷肇因缺乏保護鉚釘歪斜頂鐵頂歪斜孔對策蒙皮保護輔助工具自主檢查輔助工具將對策融入 FMEA 之矯正行動建議欄內
鉚合致工件損傷
頂歪
STEP 3 : 製造過程之數據收集
1. 成員將分析後的文件匯整，編訂管制計畫標準程序，包括建立 SPC 管制計畫與品保檢驗計畫書，管制計畫如下 :
關鍵特性值 Key Characteristics , KCs
是指材料、製程及零組件的品質特性值中，其變異對產品的符合性、績效、製程或生命週期，會有顯著的影響者，針對影響關鍵特性值之變異做分析與管理，以符合客戶需求。
品質月刊 (95.1/42卷1期) P 21 AS 9103 品質變異管理之探討與個案研究作者 : 董明棠與李明賢
機具鉚釘槍
未執行磨損毛邊
人
歪斜
鑚板
不足
壓傷
失手頂歪
訓練
遺漏不符
殘屑拿錯錯誤遺漏
5S 環境
錯誤
重工
程序
鉚接致工件損傷
遺漏
材料
方法
魚骨圖與 FMEA
1.魚骨圖是依據 4M1E 分析(人、機、料、法及環境)，透過小組成員「腦力激盪」運作。 2.為了找出對策，有效杜絕這些缺點，於是進一步應用失效模式與效應分析(FMEA)，發掘出潛在失效的潛因與影響。 3.魚骨圖強調經驗法則，以腦力激盪方式匯集成員的經驗。 4.FMEA 著重於機能失效(Function failure) 分析。 5.FMEA 分析製程的重要關鍵，正確定義出「機能」，然後才從「機能」觀點寫出失效模式。 6.例如 : 機能為鉚接工作之兩個常發生之失效模式 : 「壓傷」和「頂歪」(沒正確鉚接)

AS9100D产品安全管理办法

1、目的：为使本公司全体人员了解产品责任的原则，通过对安全件产品及安全项目（特性值）进行确定、标识、控制以及针对可能或实际发生的不合格及其影响采取措施的管理，确保公司对涉及产品安全性过程设计/过程控制可靠。

2、适用范围：适用于所有法律法规要求、顾客和公司确认的涉及安全/环保的特殊特性产品/过程控制。

3、定义：产品安全，与产品设计和制造有关的标准，确保产品不会对顾客造成伤害或危害。

4、权责：4.1由生产部负责按要求对涉及产品安全性的产品/过程进行标识和控制；4.2品质部负责对安全/环保件的检测、试验及记录；4.3由办公室负责产品安全性方面培训和处理有关产品安全性方面的法律纠纷；4.4销售部负责有关产品紧急追回；质管部组织原因分析和相关措施的制订。

5、作业程序:5.15.1产品安全性策划和确定5.1.1由工程部组织对顾客提供的资料进行核对，查阅顾客资料或要求有无标识和涉及产品安全性的特殊特性符号，搜集产品适用的产品安全法律法规要求，由工程共同确定并对安全特性标记为“ T”并以此在相关文件中进行标识传递，客户有要求时，按照顾客要求执行。

5.1.2工程部组织在产品开发和过程策划时须按《产品质量先期策划控制程序》、《潜在失效模式及后果分析控制程序》规定要求，识别潜在风险，分析风险，制定的措施(必要时)，在FMEA、控制计划和相应作业指导书进行明确，并在产品说明文件中予以识别和标注。

顾客有要求时，PFMEA、控制计划需得到客户的批准。

5.2人员资格和培训5.2.1公司办公室须对产品安全性和产品责任方面组织全员进行培训，尤其对管理人员都必须结合自己工作，以合适的形式了解产品安全和责任原则，具体执行《人力资源控制程序》。

a.产品安全性的含义；b.对产品安全性进行控制的意义；c.提供必要的证据证明本公司过程控制可使责任方转移,而一旦确定本公司责任，则将由公司承担相应法律责任和直接损害/缺陷后果损害的责任；d.员工了解与自己工作有关的零件和特性哪些涉及到了产品安全性；e.公司内部所有涉及产品安全性的技术、管理文件；f.公司产品销售市场的相关国家质量法规；5.3运行过程控制5.3.1由工程部组织进行产品策划，制订控制计划、过程流程图和各类作业指导书，确定所有影响产品安全性的工艺参数和控制方法、反应计划，并在以上文件上对于涉及产品安全性的特殊特性（包括产品/过程）按公司或顾客指定符号进行标识。

AS9100C实用标准(中英双版)

Quality Management Systems – Requirementsfor Aviation, Space and Defense Organizations1.Scope1.1GeneralThis standard includes ISO 9001:2008 quality management system requirements and specifies additional aviation,space and defense industry requirements, definitions andnotes as shown in bold, italic text.It is emphasized that the requirements specified in thisstandard are complementary (not alternative) tocontractual and applicable statutory and regulatory requirements. Should there be a conflict between the requirements of this standard and applicable statutory or regulatory requirements, the latter shall take precedence.This International Standard specifies requirements for aquality management system where an organizationa) needs to demonstrate its ability to consistently provideproduct that meets customer and applicable statutory andregulatory requirements, andb) aims to enhance customer satisfaction through theeffective application of the system, including processes forcontinual improvement of the system and the assurance ofconformity to customer and applicable statutory andregulatory requirements.NOTE 1In this International Standard, the term “product” only applies toa) product intended for, or required by, a customer,b) any intended output resulting from the product realizationprocesses.NOTE 2Statutory and regulatory requirements may be expressed aslegal requirements.质量管理体系－航空,航天和国防组织的要求1范围1.1总则本标准包括I SO9001：2008质量管理体系要求,规定了附加的航空,航天和国防的行业要求,定义和注释.附加要求以加粗斜体表示。

AS 9103 关键特性变动管理本文翻译版

AEROSPACE STANDARDAS9103 Issued 2001-10Variation Management of Key Characteristics關鍵特性變動管理FOREWORD 序言In December1998,the Aerospace Industry had established the International Aerospace Quality Group(IAQ G)with the purpose of achieving significant improvements in quality and reductions in cost throughout the value stream.1998年12月，航空航天工業建立了國際航空航天質量集團（IAQG），目的是在整個價值流中實現質量的顯著提高和成本的降低。

This organization,with representation from Aerospace companies in Americas,Asia and Europe and sponso red by SAE,SJAC,and AECMA has agreed to take responsibility for the technical contents of this standard.該組織由美國，亞洲和歐洲的航空航天公司代表，SAE，SJAC和AECMA贊助，同意對本標準的技術內容負責。

INTRODUCTION 介紹This Aerospace Standard establishes variation management requirements for Key Characteristics.The Stan dard also specifies general requirements and provides a process to achieve those requirements.The Standar d requires a thorough assessment of the part production process with the primary goals being to control an d minimize variation in characteristics being produced by this process.該航空航天標準確定了關鍵特性的變更管理要求。

国内外航空领域质量控制调查

39设备与制造Equipment and Manufacturing中国航班机场与航班Airports and flights CHINA FLIGHTS摘要：本文对目前全球航空工业局势加以判断总结，以美国波音公司和欧洲空中客车工业公司为例介绍其在航空领域进行质量控制的方法，同时对比我国飞机制造业的情况并总结出现的问题。

关键词：8D 报告；AQS；制造业1 总体概况20世纪90年，大型商用飞机领域通过优胜劣汰的竞争，美国波音公司（ BOEING）和欧洲空中客车工业公司（AIRBUS）这两大航空巨头瓜分了世界市场。

进入21世纪，世界航空制造业的重心依然在美国与欧洲。

2010年世界航空航天100强企业中有45家来自美国，38家来自欧洲，波音公司以640.36亿美元位居榜首。

根据美国航空航天工业协会（AIA）统计，美国航空制造销售额为1105.1亿美元，实现贸易顺差511.52亿美元，足以证明美国的航天航空工业实力超群，而欧洲次之[1]。

我国航空工业起步于20世纪50年代，目前规模较大的有中国航空工业集团、中国航天科工集团和中国航天科技集团。

这三家企业在2010年世界航空航天100强企业中排名在12-21名，与前10名企业差距明显[2]。

航空航天制造业是国家装备制造最高水平的体现，这就需要我们以“师夷长技”的眼光去追本溯源，探寻质量控制方法，以期从根本上提高中国的航空制造业水平。

2 国外航空领域典型质量控制方法介绍2.1 欧洲空中客车飞机公司8D 报告8D 是解决问题的标准方法，通常由8个步骤组成，用于确定、定义和解决问题，并期望问题永不出现。

以欧洲空中客车飞机公司8D 报告为例，主要由8个部分组成：（1）简要描述问题（Describe the problem）；（2）建立跨功能团队（Establish cross-functional team）；（3）开始分析问题(Initial analysis)；（4）立刻行动-控制问题(Immediate actions-contain the problem)；（5）诊断根本原因（Diagnose root cause）；（6）永久对策（Permanent action）；（7）预防措施（Prevention）；（8）永久控制方法（Validation of Solution & Permanent Control Measures）。

AS9100的航空供应商质量要求条款

Supplier Quality Requirement Term供应商质量要求条款Authorization: Owner, : Date : ; Sourcing Mgt Rep Suzhou: Date : ; The validity period of the contract year, without exception, automatically extended after the expiration1. ScopeThis document shall be binding on suppliers when reference by Suzhou XXX Purchase order, it is applicable for Product related supplier and service. No deviation from these requirements is permitted unless authorized in writing by Suzhou XXX Quality Assurance.The supplier is responsible for complying with Quality System requirements noted herein and for meeting Suzhou XXX supplier performance expectations.供应商收到苏州XXX订单时，必须同时参考引用文件。

参考文件适用于与产品相关的采购和服务。

不能偏离这些要求除非得到苏州XXX的质量部门授权；供应商有责任遵守质量体系的要求并且同时符合苏州XXX对供应商的成绩期望；2. Sub-con Supplier and other ProcessingSub-contract divided into two categories: Suzhou XXX’s Customer Approved and / or Suzhou PEKEK approved;子承包商分成两类：苏州XXX客户批准的/苏州XXX批准的；Under Chapter 2, all term and conditions are applied except mentioned in 2.1 per applicable supplier2.1 Suzhou XXX’s Customer Approved Supplier: 苏州XXX客户批准的供应商;1. Supplier shall establish and maintain an inspection system in compliance with therequirement of AS9100 series quality system requirements;供应商应建立和维持符合AS9100质量体系要求的检验系统2. Pre-assessment is not requires if new supplier can demonstrate that latest audit resultis satisfied by Suzhou XXX’s Customer;如果新供应商能够证明最近一次的审核符合苏州XXX客户的要求，预评估可以不需要；3. Suzhou XXX may perform annual production audit instead of on-site audit depend onSuzhou XXX’s requirement;苏州XXX可以决定进行非在线的年度产品审核；4. Document and Data control :文件和数据控制a) Supplier shall keep confidential and protect from disclosure all information andproperty obtained from Suzhou XXX. Unless authorized, Supplier shall use Suzhou XXX supplied information and property only in the performance and purpose of this purchase order;供应商应保守和保护从苏州XXX获得的所有信息和财产。

AS9100D设计和开发控制程序(范本)

设计和开发控制程序文件编号：文件版本：编制：审核：批准：修订页目录1. 目的 (4)2. 范围 (4)3. 引用文件 (4)4. 定义 (4)4.1.特性 (4)4.2.特性分类 (4)4.3.单元件 (4)4.4.关键件 (5)4.5.重要件 (5)5. 职责 (5)5.1.项目管理部 (5)5.2.研发部 (5)5.3.生产部 (5)5.4.适航质量部 (5)5.5.销售市场部 (6)5.6.采购部 (6)6. 过程策划和记录图 (6)7. 工作程序 (6)7.1.设计开发流程阶段划分 (7)7.2.总体策划阶段 (7)7.3.初步设计阶段 (7)7.4.详细设计阶段 (7)7.5.试制与验证阶段 (7)7.6.设计确认阶段 (7)7.7.设计总结阶段 (8)7.8.产品设计开发活动框图 (9)1. 目的规定产品设计和开发各阶段的控制要求，确保设计产品满足客户要求，确保产品可靠性，保证设计流程的有效性，特制定本程序。

2. 范围本程序适用于苏州玲珑电子航空技术有限公司所有产品的设计和开发。

3. 引用文件AS9100D 《质量管理体系—航空、航天和国防组织的要求》SAE ARP4761 《机载系统和设备安全性评估过程指南和方法》SAE ARP4754 《高度综合或复杂飞机系统的合格审定考虑》RTCA/DO-178C 《机载系统和设备合格审定中的软件考虑》RTCA/DO-254 《机载电子设备硬件的设计保证指南》RTCA/DO-160G 《机载设备环境条件和测试步骤》CA-DQM-01 《设计保证手册》CA-QP-07 《项目管理程序》CA-QP-09 《构型管理程序》CA-QP-12 《检验和试验控制程序》CA-QP-14 《首件鉴定控制程序》CA-QP-16 《变更控制程序》CA-QP-20 《内部审核管理程序》4. 定义4.1. 特性可区分的特征（注1：特性可以是固有的或赋予的；注2：特性可以是定性的或定量的；注3：有各种类别的特性，如物理的、时间的、功能的）。

[修订]AS9100C标准内审员培训课程试卷

[修订]AS9100C 标准内审员培训课程试卷AS9100C 标准内审员培训课程试卷单位(部门): 姓名: 职务: 分数:一、单选题(每题一分，共 20 分)1、以下说法哪一个是错误的，并将其编号写在括号里 ( ): A. AS9100C 是IAQG 组织起草并批准发布的国际航空航天和国防组织质量管理体系标准，可用于认证的目的;B. AS9100C 经过五次换版，采用A+B 的编写形式，在ISO9001:2008 的基础上增加了对航空航天和国防组织质量管理体系的特殊要求;C. AS9100C 的适用范围由航空航天组织扩展到所有国防工业组织;D. IAQG 组织的成员主要是由欧美国家航空航天界的特大型集团公司组成。

2、以下说法哪一个是正确的，并将其编号写在括号里( ): A. 全世界质量管理经历了四个阶段，从20 世纪70 年代以后进入了“系统管理和行业扩展”阶段;B. 英国标准化组织 1987 年发布的BS5750 标准，是世界上第一个宇航组织的质量管理体系认证标准;C. IAQG 建议从2010 年4 月1 日开始到2011 年7 月1 日，所有审核均按AS9100C 标准进行;D. 质量分为产品质量、系统质量、质量管理体系等三个层次。

3、以下说法哪一个是错误的，并将其编号写在括号里( ): A. 过程质量取决于质量管理体系的适宜性、符合性和有效性; B. 过程质量从某种意义说，也就是过程能力满足要求的程度; C. 过程的三要素是输入、输出和活动;D. 要求就是明示的要求、隐含的要求和必须的要求;4、以下说法哪一个是正确的，并将其编号写在括号里( ): A. AS9100 系列标准由六个标准组成;B. AS9100 系列标准由七个标准组成;C. AS9100 系列标准由五个标准组成;D. AS9100 系列标准由八个标准组成;5、以下说法哪一个是正确的，并将其编号写在括号里( ): A. AS9120 是宇航和国防组织的质量管理体系评价标准; B. 首件检验标准是 AS9103;C. 关键特性波动管理标准是 AS9101;D. AS9110 是对宇航和国防产品维修组织的质量管理体系要求 6、以下说法哪一个是错误的，并将其编号写在括号里( ): A. 质量管理八项原则是全世界质量管理论和实践经验的总结，是质量管理最基本、最通用的普遍性规律;B. 以顾客为关注焦点的完整解释是:组织依存于顾客，因此组织应当理解顾客当前和未来的需求;C. 采用质量管理体系是组织的一项战略性决策;D. IS9000 系列标准中全面贯彻了“过程方法”的质量管理原则; 7、ISO9001:2008 标准中以下那个条款最集中、最全面、最系统的体现了应用过程方法建立质量管理体系的要求( ):A. 6.2B. 5.4C. 4.1D. 8.2.28、以下说法哪一个是错误的，并将其编号写在括号里( ): A. 过程是一项或一组活动，它具有输入、转化和输出的基本要素; B. 输入是过程的依据和要求，是实施转化的基础和前提; C. 输出是过程所要求实现的目标和结果;D. 相互关联反映过程中各项活动的相互影响和关系。

AS9100航空航天质量体系标准培训

5) 突出组织对产品质量的责任的要求，涉及标准条款有7.4.1、7.4.3； 6) 生产文件和检验文件的要求，涉及标准条款有7.5.1.1、8.2.4.1； 7) 生产过程更改的控制要求，涉及标准条款有7.5.1.2； 8) 生产设备、工装和数控（NC）机床程序的控制要求，涉及标准条款有
7.5.1.3； 9) 在组织设施外进行暂时性转移工作的控制要求，涉及标准条款有
规范性引用文件
2 规范性引用文件
下列标准中的条款通过本标准的引用而成为本标准的条款。凡是注日期的引用文件，其随后所有的修订单（不包括勘误的内容）或修订版均不适用于本标准，然而，鼓励根据本标准达成协议的各方研究是否可采用这些文件的最新版本。凡是不注日期的引用文件，其最新版本适用于本标准。
ISO 9000：2000 质量管理体系基础和术语
➢ 2001年8月SAE发布AS9100 A版标准，包括以ISO9001：2000为框架的《航空航天质量管理体系要求》和以ISO9001：1994为框架的《航空航天质量体系——设计、开发、生产、安装和服务的质量保证模式》；
➢ 2004年1月SAE发布AS9100B版标准。本次修订对于技术内容未作更改，仅是管理方面的修订，主要是删除了以ISO9001：1994为框架的《航空航天质量体系——设计、开发、生产、安装和服务的质量保证模式》，并且对引用的文献进行了更新。
13) 追溯性控制要求，涉及标准条款有7.5.3.a～d； 14) 监视和测量装置的控制要求, 涉及标准条款有7.6； 15) 产品放行的控制要求，涉及标准条款有7.4.3、8.2.4； 16) 首件检验的要求，涉及标准条款有8.2.4； 17) 不合格品处置的职责和权限的控制要求，涉及标准条款有8.3； 18) 不合格品报告的要求，涉及标准条款有8.3。

国际航空航天质量标准的构成

国际航空航天质量标准的构成SAE按IAQS9100最终草案发布AS9100 A版标准的同时，AECMA、SJAC也等同发布了EN9100、SJAC9100。

AS/EN/SJAC9100是质量管理体系标准，还有若干标准为其提供支持，即AS/EN/SJAC9101《质量体系评定》、AS/EN/SJAC9102《航空航天首件检验要求》、AS/EN/SJAC9103《关键特性波动管理》等。

AS9100 A●AS9100 A在最大范围内为航空航天工业统一了质量管理体系要求，为世界各地的组织使用供应链中各层次的供方建立了通用的要求，它包括适用的航空航天要求并结合了ISO9001：2000和ISO9001：1994质量管理体系模式，同时应强调AS9100 A 规定的质量管理体系要求是对合同和适用法律法规要求的补充，而不是替代。

AS9101●AS9101规定了评定报告、质量体系检查表的内容和形式，用于评定供方质量体系与AS9100符合程度的报告和记录表格。

●评定报告包括总的评定信息、评定结论、一般的供方信息、评定结果小结、评定记分表和纠正措施要求表。

AS9102●作为AS9100 中的附加要求，●首件检验是一个完整的、独立的、文件化的物理和功能检验过程，用于验证规定的生产方法是否能够生产出工程图纸、计划、采购订单、工程规范和/或其他适用的设计文件的可接受的零件。

●AS9102规定了航空航天产品首件检验的要求、范围、评价和记录内容。

AS9103●关键特性是指其波动对产品的配合、性能、使用寿命或可制造性产生重大影响的器材、过程或零件的特性，●AS9100 A提出了对关键特性的标识和控制要求，●如何对关键特性的波动进行管理以及达到这些管理要求的途径，在AS9103中作出了规定。

●主要内容包括：●了解影响关键特性的过程因素●使用合适的用于波动控制和减少波动分析的工具确定过程关键特性●对波动进行控制和能力评估●制定关键特性和过程参数控制的过程控制文件AS9100航空要求条款●1．范围●1．1总则●本标准包括了ISO 9001：20001质量管理体系要求并对航空工业质量管理体系规定了附加要求。

AS9103_关键特性的波动管理制度