出国旅游常用英语——酒店讲课讲稿
《出境旅游领队英语》课件—05境外入住服务
At the Hotel
Lesson 1: Check-in at the Hotel 第1课 登记入住
Unit Aims (单元目标)
• To understand how to make a check-in • To know how to do luggage delivery • To confirm wake-up call and luggage collection • To master the basic words and expressions of
check-in at the hotel.
Types of Hotels
• Commercial Hotel
• Resort Hotel
用途
• Apartment Hotel
• Luxury (5-star Hotel)
• High Comfort (4-star Hotel)
• Average Comfort (3-star Hotel)
7. Intercontinental Hotel
Be yourself. 自在自我
洲际酒店集团在100多个国家里拥有3,500多家酒店，客房超过54.5万 间。其旗下的主要酒店品牌包括：洲际酒店、皇冠假日酒店及假日酒店、 快捷假日酒店。总部设在英国，每年接待超过一亿五千万客人
8. Four Seasons Hotel
• Lobby 大堂 • Banquet Room 宴会厅 • Restaurant Chinese Restaurant 中餐厅
Western Restaurant西餐厅 Coffee Shop 咖啡厅 Cafeteria [΄kæ fi΄tiəriə]自助餐厅 Bar 酒吧 Health Center 健身房/卫生所
《旅游与酒店专业实用英语》PPT Unit 3 Checking In
(1) Do you have a reservation
(2) Could you please fill out the registration form
(3) show me your group visa
(4) the room keys and the vouchers for your breakfast buffet
Suppose you are a local tour guide. You’re going to lead your group to two scenic spots or places of interest in your hometown tomorrow. After finishing check-in formalities, now you’re telling the group tomorrow’s itinerary.
3. The tour group will gather right here in the __lo_b__b_y___ at 8 a.m tomorrow.
4. Tomorrow the group will leaveYfaonrg_s_h_u__o____.
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5
Role-plays
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Exercises
7
Reading Comprehension
8
LLisitsetennininggSSccrirpipt t
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Learning Objectives
Learning Objectives
After learning this unit, you should be able to: check in tourists introduce hotel surroundings and facilities inform tourists of the itinerary
《旅游英语》课件Chapter 7Hotel Check-out
旅游英语课件 Chapter 7: Hotel Check-out1. IntroductionIn this chapter, we will focus on the process of checking out of a hotel. Checking out of a hotel involves a few important steps and it is essential to understand the language and vocabulary associated with this process. By the end of this chapter, you will be able to effectively communicate with hotel staff when checking out.2. Key VocabularyBefore we dive into the check-out process, let’s go over some key vocabulary that you will encounter during this chapter:•Check-out: The process of leaving a hotel after your stay.•Bill: The statement of charges for your hotel stay.•Receipt: A document that confirms your payment.•Room service: The service provided by the hotel to deliver food and drinks to your room.•Minibar: A small refrigerator in your hotel room stocked with drinks and snacks.•Extra charges: Additional costs that are not included in the room rate.•Amenities: Facilities and features provided by the hotel for guests, such as a swimming pool, spa, or gym.•Luggage: Your suitcases and bags.3. Hotel Check-out ProcessNow let’s walk through the hotel check-out process step by step:Step 1: Time to Check-outMost hotels have a designated check-out time, usually in the morning. Make sure to check what time you need to leave your room and prepare accordingly.Step 2: Settle the BillTo settle the bill, you will need to go to the hotel reception. Inform the receptionist that you are checking out and provide your room number. They will then calculate the total charges for your stay, including any additional costs or services used.Step 3: Payment MethodInform the receptionist about your preferred method of payment. You can pay in cash or use a credit card. If you decide to pay with a credit card, make sure to have it ready.Step 4: Review the BillGo through the bill and make sure all charges are accurate. If you have any questions or concerns, now is the time to address them.Step 5: Get the ReceiptOnce you have reviewed and confirmed the bill, ask the receptionist for a receipt. This document will serve as proof of payment.Step 6: Return the Room KeyAfter settling the bill, return the room key to the receptionist. They will check the room to ensure nothing is left behind.Step 7: Check-out ConfirmationLastly, ask the receptionist for a check-out confirmation. This document will indicate that you have officially checked out of the hotel.4. Common PhrasesDuring the check-out process, it is helpful to be familiar with some common phrases. Here are a few examples:•。
英语演讲稿介绍白天鹅酒店
The white swan hotelGood morning, everyone. welcome to visit our hotel. It is a pleasure to be with you today. My name is jessi, the manager of the white swan hotel. Today I’d like to give you a brief presentation about the hotel. My talk will last about 10 minutes, I’ve divided my presentation into three parts. Firstly, we’ll run briefly through the history of the company. Secondly, I’ll tell you something about our main facilities. Finally, I’ll come to the people our most important the management. I’d be glad to answer any questions at the end of my talk.Let’s start with our hotel’s history, our hotel was opened in 1983, is China’s first Sino-foreign joint five–star hotel. The hotel is located in Guangzhou shamian white goose pond, built by Henry Ying Tung Fok and the Guangdong provincial government investment and cooperation. So that covers our hotel’s history. And that brings me to the second part of our hotel’s facilities, White swan with 843 rooms, also provides a wide range of cuisine, international conference on the multifunctional center, while also providing entertainment. Let’s leave the facilities there. And turn to the final part of our hotel’s management. Management company with rich experience in hotel development and management, can fully understand the needs of investors and developers.That brings me to the end of my presentation. Let me just run over the key points again. I ‘m a total of three aspects in our company : historyfacilities and management. Thank you for you listening. And I’d be glad to try and answer any questions.。
旅游英语 介绍酒店
旅游英语介绍酒店英文回答：Hotel Introduction.A hotel is a building that provides lodging for travelers. Hotels can range in size from small, family-run establishments to large, international chains. They offer a variety of services, including accommodations, food and beverage, and recreational activities.Types of Hotels.There are many different types of hotels, each with its own unique set of features and amenities. Some of the most common types of hotels include:Budget hotels: These hotels offer basic accommodations at a low price. They typically have small rooms withlimited amenities.Mid-range hotels: These hotels offer a more comfortable stay than budget hotels, with larger rooms and more amenities. They may also offer features such as free Wi-Fi and breakfast.Luxury hotels: These hotels offer the highest level of comfort and service. They typically have large rooms with luxurious amenities, such as marble bathrooms and king-sized beds. They may also offer a variety of amenities, such as spas, swimming pools, and fine dining restaurants.Hotel Services.Hotels offer a variety of services to make your stay more comfortable and enjoyable. Some of the most common hotel services include:Accommodations: Hotels offer a variety of room types to choose from, including standard rooms, suites, and villas.Food and beverage: Hotels typically offer a variety of dining options, including restaurants, bars, and room service.Recreational activities: Many hotels offerrecreational activities, such as swimming pools, fitness centers, and spas.Business services: Some hotels offer business services, such as meeting rooms, business centers, and Wi-Fi.Choosing a Hotel.When choosing a hotel, there are a few things youshould consider:Location: The location of the hotel is important. You want to choose a hotel that is convenient to yourdestination and activities.Budget: The cost of the hotel is another important consideration. You need to choose a hotel that fits yourbudget.Amenities: The amenities offered by the hotel are also important. You should choose a hotel that offers the amenities that you want.Hotel Etiquette.There are a few things you should keep in mind when staying in a hotel:Be respectful of the staff: The hotel staff is there to help you have a comfortable stay. Be polite and respectful to them.Be quiet: Hotels are generally quiet places. Be respectful of other guests and keep your noise level down.Clean up after yourself: Leave your room clean when you check out. This will help the housekeeping staff do their job.中文回答：酒店介绍。
HotelEnglishConcierge酒店英语-礼宾服务ppt课件
case
箱子
baggage
行李
carry-on
手提行李箱
shoulder bag 挎包
suitcase
衣箱；手提箱
belongings
物品；财物
article
物品
wallet
钱包
handbag
手提包
backpack
背包
精品课件
Listen to the sentences, repeat and translate
精品课件
Lesson 2 我可以带您去您的房间了吧？ May I Show You to Your Room?
Talking to the Guest 情景会话 Bellboy: Good morning, sir. Guest: Good morning. Bellboy: May I show you to your room
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此课件下载可自行编辑修改，供参考！ 感谢您的支持，我们努力做得更好！
精品课件
精品课件
Your turn to try now.
Listen to the words and repeat.
comb
梳子
razor
剃须刀
soap
肥皂
astray
烟灰缸
wardrobe
衣柜
television
电视
mirror
镜子
plug
插头
air-conditioner 空调
看 =show sb sth. My pleasure.=(It’s) my pleasure.=You’re
welcome. =Not at all.
精品课件
旅游与 酒店专业实用英语 课件 PPT Unit 1 Booking a Tour
Tour type: Private tour
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Warming-up
Task 2 Read the tour descriptions, and tell their tour types.
4. Silk Road expedition tour provides you with a journey from China's wild west to the Pacific coast. You will explore this legendary land that nurtured ancient civilizations.
Tour type: Tour guide plus car package
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Warming-up
Task 2 Read the tour descriptions, and tell their tour types.
3. Here are tours tailored especially for you and your family. Enjoy the flexible and leisurely tours to top destinations in China.
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Role-plays
Task 3 Do the role-play with your partner according to the situation below.
Travel Agent: 询问客人想预订长线旅游产品(longdistance tour)还是短线旅游产品(shortterm tour) 推荐漓江阳朔精华一日游(Li River Oneday Essence Tour)，行程包括乘坐游船游 览(cruise along)漓江，约4小时，船上提供 自助午餐；抵达阳朔下船后租自行车游览 阳朔；晚上5点半乘大巴返回桂林市 价格：$149／成人，$80/儿童(2-11岁) 旺季，折扣最多可以打九折 请客人填写旅游预订表
旅游英语》课件Chapter 7Hotel Check-out
旅游英语》课件Chapter 7HotelCheck-out本课件将介绍以下内容：酒店退房的流程和注意事项退房时间和延迟退房的规定结算账单和支付方式查看个人物品和使用酒店设施的事项通过研究本课件，你将了解如何顺利办理酒店退房手续，并了解相关的注意事项和规定。
希望能对你的旅行有所帮助！《旅游英语》课件Chapter 7 Hotel Check-out通过研究本课件，你将了解如何顺利办理酒店退房手续，并了解相关的注意事项和规定。
希望能对你的旅行有所帮助！《旅游英语》课件Chapter 7 Hotel Check-out 段落1：退房时间和手续段落1：退房时间和手续描述：介绍酒店的退房时间和退房手续，包括何时退房，办理离店手续的流程，需要注意的事项等在酒店住宿结束时，客人需要按照酒店规定的退房时间离开房间。
一般而言，退房时间通常在上午11点之前。
退房时间的确切信息可以在酒店前台或房间手册中获取。
到达酒店时，客人可以向前台咨询退房时间。
进行退房手续时，客人需要与酒店的前台工作人员进行交流。
客人应向工作人员提供房间号码、姓名和预订信息以确认身份。
工作人员将会检查房间状态，并退还客人的押金（如果有的话）。
在一些酒店，客人可能会被要求在退房时填写一份离店调查问卷，以提供对酒店服务的反馈。
在办理离店手续之前，客人需要确保房间内的个人物品已经整理妥当，并将房间钥匙交还给前台工作人员。
客人也需核对自己的账单，确认是否有未经授权的费用。
此外，客人还需结清所有未付的账单，如餐饮、电话等。
退房时，客人应该仔细检查房间，确保未遗漏任何个人物品。
如果客人发现有任何损坏或遗失的物品，应立即向酒店工作人员报告。
这有助于避免后续的纠纷和费用争议。
退房手续办理完毕后，客人可以结账并离开酒店。
感谢您的阅读，希望这份文档对您有所帮助。
描述：讲解如何结算酒店账单，包括查看账单内容，确认费用是否准确，以及常用的付款方式如信用卡、现金等结算账单和付款方式是退房前必须了解的内容。
《旅游英语》课件——Check-out Service at the Hotel
Inform the hotel Front Desk of the departure time, wake-up call time and breakfast time so that the hotel can give a good cooperation.
THANKS FOR LISTENING
ANSWER
SITUATION ONE
A local guide is checking out for the ten double rooms of the tour group in the front office, but the cashier makes a mistake. Perform as the local guide to make a dialogue with the cashier.
QUESTION
What should we pay attention to when checking out?
Consult with the tour leader or the tourists and settle on the time of leaving the hotel, wake-up call and check-out.
Enjoyable Guiding 体验导游乐
Simulation Training for Tour Guiding
涉外导游实务场景模拟实训
Tourism English 课程组
Simulation Training for Tour Guiding
TRAINING PROJECT N0. Ⅸ
酒店日常英语及单词讲课讲稿
酒店日常用语酒店日常英语（对话）Basic English for hotel service称谓：1、直接称谓：Mr.XXX, Mrs.XXX, Ms.XXX, Miss.XXX, Sir, Madam, Gentlemen, Lady, young gentleman.2、间接称谓：the lady with you, the gentleman with you, that lady, that gentleman. 问好：1、How do you do?您好！（初次见面） 2、Glad to meet you .很高兴见到您。
3、How are you? 您好吗？Fine, Thanks. And you ? 很好，谢谢。
您好吗？ 4、Good morning, sir/madam早上好！先生/夫人。
Good afternoon, sir/madam 下午好！先生/夫人。
Good evening, sir/madam 晚上好！先生/夫人。
5、How are you today, sir? 回答：Thank you. And you?先生，今天一切都好吗？很好，谢谢。
你呢？欢迎：1、Welcome to our hotel (restaurant , shop).欢迎到我们宾馆（餐厅、商店）来。
2、We’re glad to see you again.我们很高兴能再见到您。
3、I’m from xx department, my name is xxx.我在XX部门工作，我叫XXX。
询问/征询：1、 May I have your name, please?请问您叫什么名字？ 2、Your initials, please?请问您的名字首写字母？ 3、May I have your first name?请告诉我您的名字。
4、May I take your order now?我现在为您下单好吗？ 5、May I have your room number?请您告诉我您的房间号，好吗？6、May I have your signature, sir?……here please.先生，请您把名字签这儿，好吗？7、May I know who I’m talking with?(打电话时用)请问您是哪位？8、May I recommend our……, sir?先生，我能为您推荐我们……征询语：9、Can(May)I help you? 我能帮您什么吗？ Yes, please. 好的。
旅游与 酒店专业实用英语 课件 PPT Unit 3 Checking In
(5) when and where can we have breakfast
(6) wake-up calls
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Role-plays
Task 2 Do the role-play with your partner according to the situation below.
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Reading Comprehension
Read the following passage and complete the sentences below with the information given in the passage (with no more than three words).
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Warming-up
Task 1 Match the English expressions in the box with their corresponding pictures.
Picture 1 reception desk
Picture 2 key card
how long the tour lasts.
those two places.
✓ Tells them the things to prepare according to the ✓ Ask when they will go back
weather.
to the hotel.
✓ Says the Chinese-style buffet lunch will be served on ✓ Thank for the information.
《酒店英语》课件
提供客房服务和解决问题
学习如何提供满意的客房服务和解决客人遇到的问题，让客人感到宾至如归。
客房清洁
及时清洁客房，更换床单、毛 巾等，并保持整洁有序。
解决问题
灵活应对客人的需求和问题， 积极解决并提供满意的解决方 案。
个性化服务
根据客人需求提供个性化的服 务，比如额外的床垫、升级客 房等。
酒店设施和设备介绍
1 问候客人
使用友好的语言和表情向客人问候并提供帮助。
2 解答问题
倾听客人问题并提供准确的解答和指导。
3 处理投诉
冷静并专业地处理客人的投诉，解决问题并恢复客人对酒店的满意度。
总结和复习
本课程回顾了酒店英语的重要性，常用词汇与短语，房间预订和办理入住手 续，提供客房服务和解决问题，酒店设施和设备介绍，与客人交流等内容。 请务必复习并运用所学知识提升您的酒店英语能力。
常用酒店英语词汇与短语
学习一些常用的酒店英语词汇和短语，可以帮助您在工作中更流畅地与客人进行沟通。
Reception Desk
前台接待处，是客人办理入住和退房手续的地方。
Housekeeping
客房服务部，负责清洁客房和提供客房服务。
Room Service
客房服务，提供在客房内就餐和其他服务。
Concierge
《酒店英语》PPT课件
欢迎来到《酒店英语》PPT课件！通过本课程，您将学习到酒店英语的重要性， 常用词汇与短语，预定房间和办理入住手续，提供客房服务和解决问题，酒 店设施和设备介绍，与客人交流等场景，并进行总结和复习。
酒店英语的重要性
学习酒店英语能够帮助您与全球来宾更好地沟通和交流，提升工作效率，增强职业竞争力。
跨文化交流
《出境旅游领队英语》课件—05境外入住服务
第二部分 示范任务 (Demonstrate Tasks)
领队在境外带团的主要工作
与当地导游密切合作
带领团队游览观光
安排团队入住宾馆
完成团队工作记录 完成回程机票确认
领队在境外带 团期间所要进行的
主要工作
协同导游安排用餐 带领团队城市间转移
完成其他计划内容
带领团队观看演出
带领团队完成购物
•
塞舌尔 希尔顿酒店(Hilton Seychelles Resort)位于塞舌尔马埃岛上，
是当地一家以豪华舒适而著名的五星级酒店。
5. Hilton Hotel
Do you smile today？
希尔顿国际酒店集团(HI) 总部设于英国，诞生于美国，分布在全球78个国 家，总数量超过了2700间，其中500多间酒店共同使用希尔顿的品牌，拥有7万 名员工。
Hilton Seychelles Resort
Hilton Seychelles Resort
Unit III At the Hotel 第三单元 在酒店
在酒店领队的工作
登 记 入 住
店
店
内
内
服
询
务
问
结 帐离 店
1. 阿联酋阿布扎比皇宫酒店（Emirates Palace）
阿联酋阿布扎比皇宫酒店（Emirates Palace）是世界上唯一的八星级酒店，是 阿联酋的标志性建筑，由阿布扎比斥资约30亿美元建造。酒店位于阿布扎比海滩， 北面和西面临海，是一座古典式的阿拉伯皇宫式建筑。
At the Hotel
海底餐厅
Dining-room under the sea
President Suite
去国外旅行时入住酒店所需口语 Check in and check out(课堂PPT)
Useful expressions
I’m calling to let you know that I’ll be checking in around 9 p.m. tonight.
I won’t be able to check in by 9 p.m. I’ll probably get there around 10:30 p.m.
Check in
A: Good morning. May I help you? B: Yes. I’d like to check in. A: Do you have a reservation? B: U-huh. A: May have your name, Sir? B: Sure, it’s Taro Ota. A: You have a reservation for 2 nights, Mr. Ota. Would you fill out this guest form? B: Here you go. A: Thank you. Here is your key, and you’ll be Room 714. Do you need help with your bags? B: No, that’s all right. A: There is an elevator on your right. When you get off, go to your left, and your room will be right there, room 714. Enjoy your stay. B: Thaout
A: Good morning. Can I help you? B: Yes, I’d like to check out. Room 714. A: Hold on a second… Okay, Mr. Ota, how would you like to pay? B: On my Visa card. Do you need the card? A: No, we have your number on our computer. Let me print
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汉普森旅游酒店常用英语酒店常用语Can I reserve a hotel room here? 我能预订一个房间吗？I’d like to reserve a hotel room for tonight.我想今天晚上预订一个房间。
Do you have a hotel guide? 你有酒店指南吗？Can you recommend a hotel which is not too你能推荐一个经济点的酒店吗？expensive?Is there a hotel which costs under 50 dollars a这有一个低于每晚50圆的酒店吗？night？Could you recommend a hotel in the city centre? 你能推荐一个在市中心的酒点吗？I’d like to stay at a hotel near the station.我想住在火车站附近的酒店。
I’d like a room with bath我想要一间有浴室的房间。
How much is the room charge? 这间房间收费多少？How much is a single room with a bath? 带浴室的单人间收费多少？I’d like a room with a shower.我想要一个可以冲凉的房间。
I’d like a twin room我想要一个双人间I’ll take that room我想要那间房I’d like to stay for 2 nights.我要住两晚How much is it per night? 每晚多少钱？Does it include tax and service charge? 这包括税和服务费吗？Is breakfast included? 包括早餐吗？Do you need a deposit? 需要押金吗？Is there a discount for staying several days? 多住几天有折扣吗？Can you recommend another hotel? 你能推荐另一间酒店吗？Do you know any cheaper hotels? 你知道有便宜点的酒店吗？Where is the hotel? 这个酒店在哪里？How can I get there? 我怎么到那里？How long does it take on foot? 步行需要多长时间？Is there a youth hotel here? 这有青年旅社吗？Can I have a youth hotel list? 能给我一张青年旅社的清单吗？I’ll arrive late, but please keep my reservation. 我会晚到，但请保留我的预订。
Check in, please 登记I made a reservation in Tokyo 我在东京做了预订My name is ABC 我是ABCHere is my confirmation slip. 这是我的确认信I’d like a quiet room.我想要一个安静的房间I’d like a room on the upper level.我想住在上层的房间I’d like a room with a nice view( a balcony) 我想要一个有阳台的房间Is there a TV set? 这个有电视吗？Is hot water available any time? 全天提供热水吗？May I see the room? 我可以看看房间吗？Do you have any bigger (better/cheaper)? 你有间更大的（更好的，更便宜的）吗？Could you give me a larger room? 你能给我间大房吗？I’ll take this room. 我想要这间房Would you fill in this registration form? 你能填一下这个注册表吗？I’ll stay three nights我要住3个晚上Do you accept credit card (traveler’s check)?你们接受信用卡（旅行支票）吗？Can I get a room for tonight? 我想要今天晚上的房间Do you have a shared bath (shower)? 你们有公用浴室吗？May I have the key, please? 能给我钥匙吗？Would you have my baggage sent up? 你们收到我的行李了吗？Can you keep my valuables? 你能帮我保管贵重物品吗？Where is dining room? 餐厅在哪里？Is there also a cafeteria? 这里有自助餐厅吗？What time does the dining room open? 餐厅几点开门？What time can I have breakfast? 早餐几点开放？Can I have breakfast in my room? 我可以在房间吃早餐吗？Is there a beauty salon (barbershop) 这里有美容院（理发店吗）？Does someone here speak Chinese? 这里有人说中文吗？Could you keep this baggage until 4 o’clock?4点之前你能保管我的行李吗？May I have my baggage back? 我可以取走我的行李吗？Can I have a card with the hotel address? 能给我一张有酒店地址的名片吗？Can I get a ticket for the sightseeing bus here? 能给我张观光巴士的票吗？Where is the nearest subway station? 最近的地铁站在哪里？How long does it take to go to the airport by taxi? 从这里乘出租车到飞机场需要多长时间？Can you find me a baby-sitter? 能给我个婴儿座椅吗？Could you make reservations for a restaurant你能帮我预订个餐馆（观光/音乐会）？(tour/musical) for me?Cab I use a typewriter? 我可以用打字机吗？Do you have facsimile (photocopier)? 你有传真（复印机）吗？What time do you close the front door? 你们几点关前门？I’ll be back late tonight我今晚会晚回来Are there any letters (massages) for me? 这有给我的信（口信）吗？Please send this letter by air (sea) mail. 请空运（水运）这个邮件I’d like to send this parcel to China.我想将这个包裹寄回中国Could you pack it for me? 你能帮我做下包装吗？Can I have a box for packing? 能给我个盒子作包装吗？Could you page Mr. Ford here? 你在这能写上FORD先生吗？He must be somewhere in the hotel 他一定是在酒店的某个地方Just a minute, please. 请等一下Come in 进来Please bring me a pot of coffee. 请给我一壶咖啡This is room 316. I’d l ike a blanket, please 这是316房，请给我一张毛毯。
I’d like a wake-up call, please. 请给我一个起床提醒What time?几点？ 7 o’clock tomorrow morning 明早7点 Your room number, please 你的房间号码 Do you have room service? 你有房间服务吗？ I’d like a pot of boiled water我想要壶开水 Please bring me some ice cubes and water 请给我一些冰块和水 Hoe long does it take? 需要多长时间？ As soon as possible, please.越快越好I’d like shampoo (hair conditioner/a drier/a bathtowel/a match)我想要洗发液（护发素/吹风机/浴巾/火材）I’d like to order breakfast for tomorrow 我想订明早的早餐 What would you like to have for breakfast?你早餐想要点什么？I’d like orange juice, two eggs, over easy, with ham and French fries, and Coffee, please 我想要橙汁，两个鸡蛋，两面煎，和火腿，法国菜和咖啡 About what time shall we bring it?大约几点我给你送去？My breakfast still hasn’t arrived. Please bring itright away我的早餐还没有到。
请立刻送来Good morning. Here’s a menu, sir早上好，这是菜单，先生I’d like some rolls, scrambled eggs, hashedpotatoes and tea, please.我想要一些卷，搅过的鸡蛋，土豆泥和茶Would you like some bacon or ham with youreggs? 你想要一些煎肉或火腿加在鸡蛋上吗？Bacon, please. 煎肉，谢谢 Would you like some lemon slices with your tea? 你想要些柠檬块在茶中吗？No. with cream, please. 不，加奶油，谢谢 Would you like your tea, now? 你现在就要你的茶吗？ Yes, please. 是的。