酒店客房部英文介绍
酒店各部门英文
酒店各部门英文housekeeping dept 客房部参考资料如下：董事总经理Managing Director经济师Economist总经理General Manager副总经理Deputy General Manager驻店经理Resident Manager总经理行政助理Executive Assistant Manager 总经理秘书Executive Secretary总经理室Executive Office机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to general Manager行政秘书Executive Secretary行政助理Administrative Assistant人力资源开发部Human Resources Division 人事部Personnel Department培训部Training Department督导部Quality Inspection Department计财部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department电脑部E.D.P.市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade人力资源开发总监Director of Human Resources 人事部经理Personnel Manager培训部经理Training Manager督导部经理Quality Inspector人事主任Personnel Officer培训主任Training Officer财务总监Financial Controller财务部经理Chief Accountant成本部经理Cost Controller采购部经理Purchasing Manager采购部主管Purchasing Officer电脑部经理EDP Manager总出纳Chief Cashier市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理P.R.Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表Senior Sales Executive销售代表Sales Executive公关代表P.R. RepresentativeExecutive Office总行政办公室宾客关系主任Guest Relation Officer公关部经理Public Relation Manager公关部主任Public Relation Supervisor客户经理Account Manager高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door ManAccounting财务部Sales & Marketing Dept.营销部General Manager总经理Human Resource & Training Dept.人力资源及培训部Deputy General Manager常务副总经理Room Division房务部Food & Beverage Dept.餐饮部Purchasing Dept.采购部Electronic Data Processing Dept.电脑部Security Dept.保安部Engineer Dept.工程部客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager礼宾主管Chief Concierger客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist车队主管Chief Driver出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper办公室文员Order Taker客房高级主任Senior Supervisor楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager商场部经理Shop Manager商场营业员Shop Assistant。
酒店客房英语单词
light switch 灯开关
air conditioner vent 空调排风口
pillow case枕套
coffee table 咖啡桌
wall paper 壁纸
hair dryer 吹风机
standing lamp 地灯
sheer curtains 纱窗帘
desk lamp 台灯
television cabinet 电视柜
single bed 单人床 double bed 双人床 desk书桌
dusting 去尘
toilet brush 马桶刷子
refuse bag 废物袋
夜床服务 turn – down service
打扫房间 make up
稍稍整理 tidy up
洗衣项目 laundry items
加快服务 express service
连 通 房 connecting room
相 邻 房 adjoining room
没有按预定抵店 no show
确 认 信 letter of confirmation
服 务 费 service charge
手提箱 briefcase
汽车行李箱 luggage trunk
送行李 send up
填写 fill out
名牌 name tag
Please Make Up sign 请收拾房间牌 PMU sign 请收拾房间牌
slippers拖鞋 drapes 布帘
Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以
B&B 家庭式酒店
酒店 客房部 介绍 中英文档
1.客房部员工：客房部经理客房部助理客房打扫检验员勤杂工洗衣房主管客房服务员操作员、传送员（runners）布草清洗员和服务员2.调度调度员3.房间清扫4.公共区域清理5.管事部6.员工安全提供负责任的，高品质的，经济和优质的服务事故预防附录4—1 客房部的基本工作Housekeeping is essential to an effective hotel's operations. There is not one department in a hotel or a lodging enterprise that can exist without housekeeping service. a strong working relationship between housekeeping and other department is absolutely essential but can become extremely complicated. The timing of housekeeping activities is affected by the requirements of other departments. For example, convention involving multiple locations may take place in the morning and afternoon, and a wedding reception using one of the same spaces may be scheduledfor that same evening. The function of the housekeeping department as a service unit for every department in a hotel can become difficult in terms of staffing and standards of quality .And it demands a well-organized and well-trained staff.客房服务是酒店必不可少的而且有效的一项工作.没有一个酒店或是住宿业可以缺少客房部。
酒店各种客房的英语说法
酒店各种客房的英语说法1. 单人间（Single Room）：适用于单人入住的客房，通常配备一张单人床。
2. 双人间（Double Room）：适用于两人入住的客房，通常配备一张双人床。
3. 双床间（Twin Room）：适用于两人入住的客房，配备两张单人床。
4. 大床间（Queen Room）：通常指配备一张大号双人床的客房。
5. 套房（Suite）：一套包含多个房间的客房，通常包括客厅、卧室和卫生间。
6. 豪华间（Deluxe Room）：设施较为高档的客房，通常面积较大，装修豪华。
7. 行政间（Executive Room）：专为商务客人设计的客房，提供更多便利设施，如办公桌、无线网络等。
8. 家庭间（Family Room）：适用于家庭入住的客房，通常配备有额外的床铺，如沙发床或双层床。
9. 景观房（View Room）：拥有优美景观的客房，如海景房（Sea View Room）、山景房（Mountain View Room）等。
10. 无障碍客房（Accessible Room）：专为残障人士设计的客房，设有无障碍设施，如宽敞的浴室、低位床等。
了解这些客房的英语说法，有助于酒店员工更好地为客人提供服务，满足不同客人的需求。
当然，让我们继续探讨酒店客房的其他英语术语，以便更全面地覆盖这一领域。
11. 连通房（Connecting Rooms）：两间或多间客房之间有门相连，适合家庭或团体客人，便于相互联系同时保持一定隐私。
12. 阳台房（Balcony Room）：客房带有一个阳台，客人可以在阳台上休息或欣赏风景。
13. 高级房（Superior Room）：比标准间更高级别的客房，通常提供更优质的设施和服务。
14. 小型套房（Junior Suite）：介于普通客房和套房之间的房型，通常包括一个客厅区域和卧室。
15. 总统套房（Presidential Suite）：酒店中最豪华的套房，通常包括多个房间，如客厅、餐厅、书房和卧室，以及高端的装饰和设施。
大专实习岗位酒店客房服务员英文自我介绍
大专实习岗位酒店客房服务员英文自我介绍全文共10篇示例，供读者参考篇1Hi everyone! My name is Lily and I am a hotel room service intern. I am super excited to tell you all about myself and why I love working in the hotel industry!First of all, let me introduce myself. I am a third grader at Sunshine Elementary School. I love playing with my friends, drawing pictures, and helping my mom in the kitchen. I am always smiling and love to make people happy.I started my internship as a hotel room service intern last month. My job is to help clean the rooms, make the beds, and make sure everything is nice and tidy for the guests. I also get to deliver room service orders to the guests and help them with anything they need during their stay.I love being a hotel room service intern because I get to meet so many new people and make them feel welcome and happy. I love seeing the smiles on their faces when they walk into their clean and cozy room. It makes me feel proud and happy to know that I am helping to make their stay special.In the future, I hope to become a hotel manager and run my own hotel. I want to create a warm and welcoming environment for guests from all over the world. I know that I still have a lot to learn, but I am excited to keep growing and improving in this field.Thank you for listening to my introduction! I hope you enjoyed learning about me and my job as a hotel room service intern. Have a great day!篇2Hi everyone, I am so excited to introduce myself to you! My name is Lily and I am a student from a university. I am going to have an internship at a hotel as a room service attendant. I am really looking forward to this experience!I love helping people and making them feel comfortable. I think being a room service attendant is a great way to do that. I will do my best to make sure that all the guests have a wonderful stay at the hotel. I will make their beds, clean their rooms, and deliver any extra things they need.I am a very friendly and hardworking person. I always try my best to do a good job and make people happy. I love meeting new people and learning new things. I think this internship willbe a great opportunity for me to improve my skills and gain some valuable experience.I am really grateful for this opportunity and I will do my best to be a great room service attendant. Thank you for listening to my introduction! I can't wait to start my internship and show everyone what I can do. Thank you!篇3Hey everyone! I'm so excited to introduce myself as a hotel room attendant! My name is Lily and I'm in my third year of college studying hospitality management. I recently started my internship at a fancy hotel and I'm loving every minute of it!As a room attendant, my main job is to make sure that the guest rooms are clean and comfortable. I make the beds, vacuum the floors, and clean the bathrooms. I also restock the room with fresh towels and toiletries. It's a lot of work, but I enjoy making sure that the guests have a wonderful stay.I love working with people and being able to help them havea great experience at the hotel. I have a friendly and outgoing personality, which makes it easy for me to connect with the guests. I always greet them with a smile and ask if there is anything I can do to make their stay more enjoyable.In my free time, I enjoy trying out new restaurants and exploring different cultures. I think it's important to learn about different customs and traditions, especially in the hospitality industry. I hope to one day work in a luxury hotel and travel the world meeting new people.Overall, I'm passionate about providing excellent customer service and creating a welcoming environment for guests. I'm excited to continue learning and growing in this field and I can't wait to see where this internship takes me. Thank you for taking the time to get to know me!篇4Hi everyone! My name is Lucy and I am a student from ABC Elementary School. I am very excited to introduce myself to all of you as a hotel room service intern.First of all, I want to tell you about my job as a hotel room service intern. My main responsibility is to make sure that the hotel rooms are clean and tidy for the guests. I will also help guests with any requests they may have during their stay at the hotel, such as extra towels or pillows.I am very friendly and outgoing, which makes me a great fit for this job. I love meeting new people and helping them have agreat experience at the hotel. I am also very organized and responsible, so I will make sure that all the rooms are clean and ready for the next guests.In my free time, I enjoy playing with my friends and reading books. I also love helping my mom with cooking and cleaning at home. I think these skills will help me in my job as a hotel room service intern because they show that I am good at working with others and taking care of my responsibilities.I am looking forward to learning more about the hotel industry and gaining valuable experience as a hotel room service intern. I hope to make lots of new friends and have a great time at the hotel. Thank you for listening to my introduction!篇5Hi everyone, my name is Lily and I am a hotel room service staff at ABC Hotel. I am currently studying at a vocational school and this is my first time doing an internship.I love helping people and making sure they have a comfortable stay at our hotel. As a room service staff, my job is to clean the rooms, change the linens, and make sure everything is neat and tidy for the guests. I also help guests with any requests they may have, such as extra towels or toiletries.I am a very friendly and responsible person. I always greet guests with a smile and make sure they feel welcome. I pay attention to detail and always double check everything to make sure the guests have a great experience.I am excited to learn new things during my internship and gain more experience in the hospitality industry. I hope to improve my English skills and communication skills during this time.Thank you for giving me the opportunity to introduce myself.I am looking forward to working with all of you at ABC Hotel and providing the best service to our guests. Thank you!篇6Hello everyone! My name is Lily, I am a student from the second grade. I am so excited to introduce myself to you. Today I want to talk about my internship experience in a hotel as a room attendant.First of all, let me tell you a little bit about what a room attendant does. As a room attendant, I am responsible for cleaning and organizing the hotel rooms. I make sure that everything is neat and tidy for the guests. I change the bed sheets, towels, and toiletries, vacuum the floor, and dust thefurniture. I also make sure that the Mini bar is stocked and the room smells fresh.During my internship, I have learned so many things. I have learned how to work as part of a team and communicate effectively with my co-workers. I have also learned how to pay attention to details and work efficiently to meet the guests' expectations.One of the challenges I faced during my internship was dealing with difficult guests. Sometimes guests are unhappy with the cleanliness of their rooms or the service provided. In those situations, I learned to stay calm and handle the situation professionally. I always try my best to resolve the issue and make the guest happy.Overall, my internship experience as a room attendant has been very rewarding. I have learned so much and grown as a person. I am grateful for the opportunity to work in a hotel and gain valuable experience in the hospitality industry.Thank you for listening to my self-introduction. I hope you enjoyed it!篇7Hi everyone, I am a hotel room attendant who is currently doing an internship at a big hotel. My job is to clean and tidy up the rooms for guests to stay comfortably. It's a really cool job because I get to make the rooms look super nice and cozy for the people who come to stay at the hotel.My name is Lily and I am in my first year of college. I really like working in the hotel because I get to meet new people every day and learn new things about how to make a room look amazing. I also get to work with a lot of other cool people who help me learn how to do my job better.When I first started my internship, I was a little bit nervous because I didn't know how to clean a room properly. But the other hotel room attendants showed me what to do and now I feel more confident in my job. I make sure to clean everything in the room, from the beds to the bathrooms, so that the guests feel happy and comfortable during their stay.I really love being a hotel room attendant and I hope to keep doing this job in the future. It's a great way to learn new skills and meet new people, and I get to help make someone's stay at the hotel really special. Thank you for listening to my introduction and I hope you have a great day!篇8Hi everyone, my name is Lily and I am a student from a primary school. I am super excited to introduce myself as a hotel room service attendant for my internship at a vocational college.I am very passionate about working in the hospitality industry because I love helping people and making sure they have a great experience during their stay. I believe that good customer service is very important in making sure guests feel welcome and comfortable.As a hotel room service attendant, I will be responsible for cleaning and preparing guest rooms, changing bed linens, and restocking amenities. I am a very organized and detail-oriented person, so I will make sure that each room is clean and tidy for the guests.I am also a very friendly and outgoing person, so I will greet guests with a smile and make sure to ask if there is anything else they need to make their stay more enjoyable. I am always willing to go above and beyond to provide excellent service.I am really looking forward to this internship and I am excited to learn new skills and gain valuable experience in the hospitality industry. I am confident that I will be a great hotelroom service attendant and I can't wait to start working with the team.Thank you for listening to my introduction. I hope to meet all of you soon!篇9Hi everyone, I'm Lucy and I'm a student at a college now. I'm really excited to share with you all about my experience as a hotel room attendant during my internship.First of all, let me introduce myself. I'm a cheerful and responsible girl who always love to help others. I'm good at cleaning and organizing things, so I thought working as a room attendant would be a great fit for me.During my internship, I was responsible for cleaning and tidying up the guest rooms to make sure they are clean and comfortable for the guests. I learned how to make the beds perfectly, change the towels, vacuum the floors, and clean the bathrooms. It was hard work, but I enjoyed seeing the guests happy and satisfied with their rooms.One of the best parts of my internship was interacting with the guests. I always greeted them with a warm smile and asked ifthey needed anything else to make their stay more enjoyable. I even helped a guest find her lost earring once, and she was so grateful!Overall, I had a great time working as a room attendant during my internship. I learned a lot about hospitality and customer service, and I feel more confident in my abilities now. I'm excited to continue working in the hotel industry in the future.Thank you for listening to my story!篇10Hi everyone, I am Lily and I am so excited to introduce myself to you all as a hotel room attendant for my internship at a hotel. I am currently studying in a college and this is my first time working at a big hotel.As a hotel room attendant, my job is to make sure that the hotel rooms are clean, tidy, and comfortable for the guests. I will be responsible for cleaning the rooms, changing the bed sheets, towels, and toiletries, and making sure everything is just right for the guests when they arrive.I am a very organized and responsible person, and I always pay attention to details. I am also very friendly and I love helping people. I am looking forward to meeting all the guests and making their stay at the hotel a pleasant one.I am also very eager to learn new things during my internship. I want to learn more about the hospitality industry and improve my communication skills. I believe that this experience will help me grow and develop as a person.I am ready to work hard and give my best to make sure the guests have a great experience at the hotel. Thank you for giving me this opportunity to be a part of the hotel team. I can't wait to start my internship and learn from all of you. Thank you!。
酒店房间的介绍英文版
Container house is special
building,it can be moved to the country,
anytime and anywhere to bring people a
more convenient and comfortable life
That all, thank you !
Sea view room built on the beach or near the sea. You can see the sunrise at sea. With the wind blowing, you can feel comfortable. This is a good place to live!
介绍酒店房间 Introducing the hotel room
Category of Room（房间的类别）
按设施及规格分 按级别分 按朝向分 特殊房型 Divide according Divide according Divide according Particular house to facilities and to rank to the type specification orientation
单 人 间 Single Room 双 人 间 Twin Room/Double Room 大 床 间 Double , King size or Queen size Room 标 准 间 Standard (Single, Double or Twin ) 三 人 间 Triple 四 人 间 Quad 套 间 Suite 公 寓 Apartment 别墅 Villa
经济间 Economic Room 普 通 间 Standard Room 高 级 间 Superior Room 豪 华 间 Deluxe Room 商 务 标 间 Business Room 行 政 标 间 Executive Room 行 政 楼 层 Executive Floor
客房部Housekeeping
安全设施检查
定期对客房的安全设施进行检查， 如烟雾报警器、消防器材等。
卫生标准制定
制定并执行客房的卫生标准，确 保客房的卫生状况符合相关法规
和标准。
消毒与防疫措施
采取有效的消毒和防疫措施，预 防病毒和细菌的传播，保障客人
的健康安全。
03
客房部人员管理ቤተ መጻሕፍቲ ባይዱ
人员招聘与培训
招聘渠道
通过多种渠道招聘，如招聘网站、人才市场、校 园招聘等，吸引优秀人才加入。
客人反馈
收集客人对客房质量的反馈，作为评估和改进的 依据。
质量改进与提升
问题分析
对检查和评估中发现的问题进行分析，找出根本原因。
制定改进措施
根据问题分析结果，制定针对性的改进措施，并落实执行。
培训提升
定期对客房部员工进行培训，提高员工的清洁和维护技能， 提升整体服务质量。
05
客房部创新与发展
服务创新
质量监控
对客房用品的质量进行监 控，确保提供给客人的用 品质量优良。
客房服务流程
预订与入住流程
制定标准化的预订和入住流程， 确保客人顺利入住。
在店服务流程
提供标准化的客房服务，包括客房 清洁、送餐服务等，满足客人的需 求。
离店结账流程
制定标准化的离店结账流程，确保 客人的费用计算准确无误。
客房安全与卫生
THANKS
感谢观看
03
创新技术引进
关注行业发展趋势，引进新技术、新设备，提高客房部竞争力。
市场拓展与品牌建设
市场调研与分析
了解市场需求，分析竞争态势，制定市场拓展策略。
品牌形象塑造
建立独特的品牌形象，提升品牌知名度和美誉度。
合作与联盟
酒店客房英语培训
精品课件
LOGO
句型精选
背 景常识须知
2、客房设施出现问题
➢There's a bad smell in my room.我的房间有一股特别难闻的气味。 ➢My toilet is clogged.我的抽水马桶堵住了。 ➢My ceiling is leaking.我的天花板漏水。 ➢The air-conditioner isn't working.空调坏了。 ➢I'm sorry to hear that.很抱歉听到这样的事。 ➢I'll ask the engineer to check it. 我叫工程人员来检查。 ➢It takes time to repair.修理需要时间。 ➢Can you change a room for me?可以给我换个房间吗？ ➢Would Room 3102 be alright?3102房间好吗？ ➢Could you change a room,sir?先生，您换个房间好吗？ ➢We are really sorry for this.我们实在是非常抱歉。
儿吗？
How do you like this city?
您觉得这个城市怎么样？
This city is famous for its ethnic food.
这个城市以风味小吃驰名。
It's very hot today, isn't it?
今天真热， 是吧?
Your child is so cute.
精品课件
LOGO
Room Cleaning 清理房间
背
景常识须知
d)道歉
如果是自己的错就说“I am sorry.” 如果是酒店的错，就说“We are sorry.” 注
酒店客房部英文介绍
酒店客房部英文介绍Hotel Room Division Introduction:Our hotel's Room Division offers comfortable and well-appointed accommodations for our guests. We prioritize providing a pleasant and relaxing stay for everyone who chooses to stay with us.Our guest rooms are designed to meet the highest standards of comfort and convenience. Each room is equipped with modern amenities, including comfortable beds, private bathrooms, air conditioning, flat-screen TVs with cable channels, and complimentary Wi-Fi access.We offer a variety of room types to cater to different guest preferences and needs. Whether you are a solo traveler, a couple, or a family, we have the perfect room for you. Our room categories include standard rooms, deluxe rooms, and suites.Standard rooms are ideal for those looking for a cozy and budget-friendly option. Featuring all the necessary amenities, they provide a comfortable space for a good night's sleep.Deluxe rooms are more spacious and offer additional amenities such as mini-fridges, coffee makers, and work desks. They are perfect for guests who appreciate extra comfort and convenience during their stay.Our suites are the epitome of luxury and offer a separate living area, elegant furniture, and upgraded amenities. They provide a truly indulgent experience for those seeking an unforgettable stay.In addition to the well-appointed rooms, our RoomDivision also provides excellent service. Our dedicated staff is available 24/7 to assist with any inquiries or requestsour guests may have. We strive to ensure that every guest receives personalized attention and a memorable stay.Whether you are traveling for business or pleasure, our hotel's Room Division is here to provide you with the utmost comfort and convenience. We look forward to welcoming you and making your stay an exceptional one.。
酒店各部门英文缩写范文
酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLER财务总监行政总厨 A.T.K Administrative total kitchen收益管理经理 Revenue ManagerRECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice)驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to General Manager行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部 Staffing Relationship Department人力资源开发总监Director of Human Resources人事培训经理P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员Payroll Clerk培训主任Training Officer行政部主任 Executive Officer秘书Secretary员工事务长Staff Purser车队队长Driver Captain Chief Driver员工宿舍管理员 Dormitory Keeper员工餐厅勤杂工 Staff Restaurant Cleaner司机Driver更衣室管理员：Staff Lockers Rooms Keeper翻译兼英语教师：English Translator & Teacher计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department审计部 Auditor Department财务总监Financial Controller (Director of Finance) 财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班 Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员 Night Auditor信用管理员Credit Clerk应收款管理员 A/R Clerk往来款结算员Accounting Clerk收入费用结算员 Accounting Clerk成本核算员 Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material食品保管员Storeroom Keep - F&B物资保管员 Storeroom Keep - Material餐厅收款员 F&B Cashier总台收款员 F/O Cashier市场营销部Sales & Marketing Division销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing 销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表Senior Sales Executive销售代表Sales Executive公关代表P.R. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department客房部（管家部）Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager宾客关系经理 Guest Relation Manager礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管：PA Supervisor洗衣房主管：Laundry Supervisor布草主管：Uniforms Supervisor服务中心领班：Service Center Captain公卫领班：PA Captain水洗领班：Laundry Captain干洗领班：Dry Clean Captain布草领班：Uniforms Captain仓管员：Store man清洁工：P.A. Man客房服务员：Room Attendant缝纫工：Seamstress熨烫工：Presser洗涤工：Washer餐饮部Food & Beverage Division中餐部 Chinese Restaurant Department西餐部 Western Restaurant Department厨房部 Kitchen Department管事部 Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker点心工：Pastry Cook烧味厨师：Grill Chef厨工：Cook Assistant管事部：Steward Department总管事：Chef Steward主管：Steward Supervisor碗工：Dishwasher管事清洁工：Cleaner宴会销售部经理：Banquet Sales Manager 宴会销售主任：Banquet Sales Officer中餐部经理：Chinese Restaurant Manager 西餐部经理：Western Restaurant Manager 营业部经理：Sales Manager酒水部经理：Beverage Manager调酒师：Bartender酒吧服务员：Barman咖啡厅主管：Coffee Shop Supervisor高级主管；Senior Supervisor领班：Captain高级服务员：Senior Waiter & Waitress服务员：Waiter & Waitress咨客：Hostess传菜员：Pantry man实习生：Trainee保健部技术经理Health Technical Manager保健部主管Health supervisor康乐部Recreation and Entertainment Department 舞台总监：Stage Performance Director艺术总监：Arts Director消防员：Fireman拓展部经理：Marketing Manager楼面经理：Service ManagerDJ部高级工程师：DJ Senior Engineer康乐主管：Recreation Center SupervisorDJ部主管：DJ Supervisor舞台主任：Stage Performance Supervisor康乐领班(楼面部长)：CaptainDJ部长：DJ Captain舞厅服务员：Waiter/Waitress健身房服务员：Gymnasium Attendant桌球服务员：Billiard Attendant主持：Preside演员：Actor& Actress服务员：Waiter & WaitressDJ员：DJ咨客：Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant 锅炉工 Boiler配电工 Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager 保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department 商场部经理Shop Manager商场营业员Shop Assistant。
酒店各部门缩写
1、酒店各部门英文缩写：
总经理：GM 客服部总监：DOR 副总经理：DGM 大堂经理：
AM
财务部：FIN 财务总监：DOF 销售总监：DOM 前厅部：FO 工程部：ENG 人力资源部：HR 客房部：HK 前台：FD 前厅部经理：FOM 礼宾部：CONC 商务中心：BC 餐饮部：F&B 客房部:HSKP 工程部:ENG 保安部:SEC 康乐
部
GD 2
PMS酒店经营管理系统: PMS= Property Management System ;
SOP(标准经营程序): SOP= Standard Operating Procedures ;
KNR重要公司协议价:KNR (Key Negotiated Rate);
LNR"当地"公司协议价NR(Local Negotiated Rate);
RFP合作协议申请:RFP= Request for Proposal ;
FIT (散客):FIT=Fully Independent Traveler ;
DND (请勿打扰)：DND= Do Not Disturb ;
VIP (非常重要的人)：VIP= Very Important Person ;
IBP(综合经营计划)：IBP= Integrated Business Plan；
VCRO预订中心的预订系统：VCRO= Virtual Central Reservation Office。
The_Housekeeping__Department酒店英语客房部
Safe-Deposit Box
• G:I want to know if you have a safe deposit box I could use? • C:yes, we have two kinds of safe-deposit boxes varied in size for our guests.one is for.... and other...... C:I will tell them what you want to do.
Thank you
Useful Expressions
⒈不要担心，我们会干洗这连衣裙的，这样就不会褪色了。
Don’t worry, We’ll dry-clean the dress, Then the color won’t run.
⒉请在洗衣单上注明您是将衣服筠烫，洗涤，干洗还是修 补。
Please notify in the laundry list whether you like your clothes ironed, washed, dry- cleaned or mended.
Situation：
The room attendant comes to make up the room. The guest doesn’t want the room cleaned right now because he doesn’t feel well. He asks the room attendant to fetch some fresh towels and a bottle of boiled water. The attendant promises to bring them immediately and asks the guest to phone Housekeeping if he wants his room cleaned.
酒店客房部英文介绍
酒店客房部英文介绍酒店客房部通常被称为Rooms Division，以下是一份酒店客房部的英文介绍示例：Hotel Rooms DivisionWelcome to our Hotel Rooms Division, where comfort, convenience, and exceptional service meet to ensure a memorable stay for our guests.AccommodationOur hotel offers a range of meticulously designed rooms and suites, each tailored to meet the diverse needs of our guests. Whether you seek a cozy room for a solo traveler or a spacious suite for a family vacation, we have the perfect accommodation for you.Room AmenitiesExperience a blend of modern amenities and thoughtful conveniences in our rooms. Enjoy high-speed Wi-Fi, flat-screen TVs, luxurious bedding, and well-appointed bathrooms, ensuring a comfortable and relaxing stay.HousekeepingOur dedicated housekeeping team ensures that every room is impeccably clean, maintaining the highest standards of hygiene and comfort. Daily cleaning services are available to cater to your needs.Concierge ServicesOur knowledgeable concierge team is here to assist you in making the most of your stay. From arranging transportation to recommending local attractions and dining options, we're committed to making your experience seamless and enjoyable.Room ServiceIndulge in a delectable dining experience from the comfort of your room. Our room service offers a diverse menu featuring exquisite dishes, available at your convenience.Guest RelationsAt our hotel, guest satisfaction is our priority. Our dedicated guest relations team is available around the clock to address any queries or requests, ensuring a pleasant and hassle-free stay.FeedbackWe value your feedback and strive to continuously enhance our services. Your suggestions and comments are important to us as we aim to exceed your expectations.Experience unparalleled comfort and hospitality at our Hotel Rooms Division. We look forward to making your stay truly memorable.这份介绍强调了客房部的重要性以及提供给客人的服务和便利设施。
酒店房务部专业术语中英文对照
酒店房务部专业术语中英文对照房务部：Rooms Division前厅部:Front Office客房部: Housekeeping大堂副理：Assistant Manager宾客关系主任：Guest Relation Officer前台：Front Desk接待处:Reception/Check-in收银处：Cashier/Check-out领班：Captain主管：Supervisor班次负责人：Shift Leader商务中心：Business Center客房服务代表：Guest service agent(接待和收银合并之后的前台人员的称呼）简称GSA 电话总机：Switch Board接线员：Operator预订处：Room Reservation礼宾服务处：Concierge大厅服务处：Bell Service金钥匙：Golden Key行政楼层：Executive Floor行政酒廊：Executive Lounge行李生：Bellman迎宾员：Doorman夜审：End of Day /Night auditor2．前厅服务项目专业术语介绍入住：Check—in退房:Check—out外币兑换:Foreign Currency Exchange问询：Information接送机服务:Pick up service叫醒服务：Wake up call请勿打扰服务：DND Do not disturbed失物招领：Lost and Found国内直拨和国际直拨电话：DDD and IDDDomestic Direct Dial and International Direct Dia l对方付费电话:Collect Call3．前厅常用物品术语介绍：住宿登记单:Registration card欢迎卡:Welcome card订房凭证：V oucher交接本:log book信封：Envelope房卡钥匙：Room key安全保管箱：Safe Deposit Box4.客房统计和出售率统计的术语预离房：Expected Departure预抵房:Expected Arrival实际抵店：Actual Arrival实际离店：Actual Departure续住:Extension白天用房:Day use提前离店：Early Departure提前入住：Early Check—in门市客：Walk in预定未到：No Show预定取消：Cancellation在店客人:Stay over住店客人:In House营业日报（daily operations report）:一份报告，一般由夜审制作，它总结24小时内饭店的财务活动，洞察与前厅部相关的收入、应收款、营业统计,以及现金交易。
客房部术语 Housekeeping Terminology
客人离店
Process of guests’ settling their hotel bills and departing the hotel:
客人结账离店的过程
Early: Departure early in the morning.
Late: Departure after designated check-out time.
可提供客人使用的各种类别客用品如洗发水等。
Arrival
预抵
Time of day guest is expected to check-in:
Early Arrival
Late Arrival
当日期望抵店入住的客人：
早到
晚到
Bed Size / Type
床的尺寸/类型
King Bed - W 200cm X L 220cm (Mattress : W200 x H29cm)
早退房：清晨退房
迟退房：在规定时间以后退房
Check-Out Time
退房时间
Time designated by the hotel for guest to vacate the room at completion of stay. Check-out time is normally 1200 hrs.
缩写，指客人不希望他/她的房间被打扰。如果显示DND则不要敲门。
Double-locked
双锁
Guest room door is bolted from the inside and cannot be opened with a key. Before knocking on any guest room door, Service Associate must first test the door lock button, which indicates if the door is double-locked.
介绍酒店客房设施英文作文
介绍酒店客房设施英文作文英文：As a frequent traveler, I have stayed in many hotels and experienced various types of hotel rooms. In this article, I would like to introduce the facilities commonly found in hotel rooms.Firstly, most hotel rooms are equipped with a comfortable bed, which is the most important facility for a good night's sleep. The bed is usually covered with clean and soft sheets, and there are also pillows and a duvet or comforter provided. Some hotels even offer different types of pillows, such as firm or soft ones, to cater todifferent guests' preferences.Secondly, a TV is a common feature in hotel rooms. Itis usually placed on a cabinet or mounted on the wall, and guests can watch various channels and programs. Some hotels also provide a DVD player or a streaming service, such asNetflix, for guests to enjoy movies or TV shows.Thirdly, a mini-fridge is often available in hotel rooms. It is useful for storing drinks, snacks, and leftovers, and some hotels even provide complimentary bottled water or soft drinks. However, guests should check the price list before consuming any items in the mini-fridge, as they may be charged at a premium.Fourthly, a desk and a chair are provided for guests who need to work or study in the room. The desk usually has a lamp and a power outlet nearby, which is convenient for charging electronic devices. Some hotels also offer freeWi-Fi for guests to access the internet.Fifthly, a wardrobe or a closet is available for guests to store their clothes and luggage. It usually has hangers and shelves, and some hotels even provide an iron and an ironing board for guests to use.Finally, a private bathroom is a standard facility in hotel rooms. It usually includes a shower or a bathtub, atoilet, a sink, and towels. Some hotels also offer toiletries, such as shampoo, conditioner, and body wash.In summary, a typical hotel room usually has a comfortable bed, a TV, a mini-fridge, a desk and a chair, a wardrobe or a closet, and a private bathroom. These facilities provide guests with a comfortable and convenient stay.中文：作为一名经常旅行的人，我住过很多酒店，体验过各种类型的客房。
酒店各部门英文缩写详细版
酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLER财务总监行政总厨 A.T.K Administrative total kitchen收益管理经理 Revenue ManagerRECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice)驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to General Manager行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部 Staffing Relationship Department人力资源开发总监Director of Human Resources人事培训经理P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员Payroll Clerk培训主任Training Officer行政部主任 Executive Officer秘书Secretary员工事务长Staff Purser车队队长Driver Captain Chief Driver员工宿舍管理员 Dormitory Keeper员工餐厅勤杂工 Staff Restaurant Cleaner司机Driver更衣室管理员：Staff Lockers Rooms Keeper翻译兼英语教师：English Translator & Teacher计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department审计部 Auditor Department财务总监Financial Controller (Director of Finance) 财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班 Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员 Night Auditor信用管理员Credit Clerk应收款管理员 A/R Clerk往来款结算员Accounting Clerk收入费用结算员 Accounting Clerk成本核算员 Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material食品保管员Storeroom Keep - F&B物资保管员 Storeroom Keep - Material餐厅收款员 F&B Cashier总台收款员 F/O Cashier市场营销部Sales & Marketing Division销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing 销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表Senior Sales Executive销售代表Sales Executive公关代表P.R. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department客房部（管家部）Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager宾客关系经理 Guest Relation Manager礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管：PA Supervisor洗衣房主管：Laundry Supervisor布草主管：Uniforms Supervisor服务中心领班：Service Center Captain公卫领班：PA Captain水洗领班：Laundry Captain干洗领班：Dry Clean Captain布草领班：Uniforms Captain仓管员：Store man清洁工：P.A. Man客房服务员：Room Attendant缝纫工：Seamstress熨烫工：Presser洗涤工：Washer餐饮部Food & Beverage Division中餐部 Chinese Restaurant Department西餐部 Western Restaurant Department 厨房部 Kitchen Department管事部 Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker点心工：Pastry Cook烧味厨师：Grill Chef厨工：Cook Assistant管事部：Steward Department总管事：Chef Steward主管：Steward Supervisor碗工：Dishwasher管事清洁工：Cleaner宴会销售部经理：Banquet Sales Manager 宴会销售主任：Banquet Sales Officer中餐部经理：Chinese Restaurant Manager 西餐部经理：Western Restaurant Manager营业部经理：Sales Manager酒水部经理：Beverage Manager调酒师：Bartender酒吧服务员：Barman咖啡厅主管：Coffee Shop Supervisor高级主管；Senior Supervisor领班：Captain高级服务员：Senior Waiter & Waitress服务员：Waiter & Waitress咨客：Hostess传菜员：Pantry man实习生：Trainee保健部技术经理Health Technical Manager保健部主管Health supervisor康乐部Recreation and Entertainment Department 舞台总监：Stage Performance Director艺术总监：Arts Director消防员：Fireman拓展部经理：Marketing Manager楼面经理：Service ManagerDJ部高级工程师：DJ Senior Engineer康乐主管：Recreation Center SupervisorDJ部主管：DJ Supervisor舞台主任：Stage Performance Supervisor康乐领班(楼面部长)：CaptainDJ部长：DJ Captain舞厅服务员：Waiter/Waitress健身房服务员：Gymnasium Attendant桌球服务员：Billiard Attendant主持：Preside演员：Actor& Actress服务员：Waiter & WaitressDJ员：DJ咨客：Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant 锅炉工 Boiler配电工 Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager 保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department 商场部经理Shop Manager商场营业员Shop Assistant。
酒店客房布置英文作文
酒店客房布置英文作文English:When it comes to decorating hotel guest rooms, it is important to create a welcoming and comfortable atmosphere for guests to relax and enjoy their stay. The color scheme should be soothing and neutral, using soft tones of blues, greens, or earth tones to promote a sense of tranquility. High-quality bedding with plush pillows and luxurious linens are essential for a good night's sleep. Thoughtful touches such as artwork, decorative lamps, and fresh flowers can add a personal touch to the room. Additionally, amenities such as a mini bar, coffee maker, and high-speed internet access are expected in modern hotel rooms. Overall, the goal of hotel room decoration is to make guests feel at home while providing a luxurious and memorable experience during their stay.中文翻译:酒店客房布置需要营造一个舒适宜人的氛围，让客人能够放松身心，享受住宿体验。