跨文化交流ppt课件

Japan: Same as America, but it can also mask emotion or be used to avoid answering a question
Korea: too much smiling is a sign of a shallow person
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Some behaviors have meaning in one culture, but no meaning in another (so, either you don’t send a message you do want to, or sometimes you send a message without meaning too)
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How much do you know about body language?
7. a. In which city do couples sitting in a café touch each other most often? b. Least often? a. San Juan (Mexico) b. Paris c. London
How something is said, not words chosen What’s the meaning of this phrase? “What are you doing?”
5. True or False: Counting on the fingers from 1 to 5 is a universal nonverbal gesture
6. Which groups have the firmest handshakes? a. Vietnamese and Filipinos b. Germans and Americans c. Egyptians and Moroccans
Handshake
Walking arm in arm
Hug
Kiss
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8. Smell
What are the feelings associated with a particular smell?
桂皮 － Cinnamon
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9. Paralanguage (sounds but not words)
6. Germans and Americans
7. San Juan - 180; Paris - 110; London - 0
8. 1,000 distinct forms of non-verbal communication
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What is non-verbal communication?
We often combine facial expressions and gestures
Case Study: Drawing in your cheeks and holding your arms close to your body would be understood by both British and Ethiopian cultures to mean thin. However, in Britain, this would be a compliment, but in Ethiopia, to be called thin is an insult. Why?
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How much do you know about body language?
1. According to psychologist Albert Mehrabian, of the total meaning of a spoken message, what percent comes from facial expressions/other non-verbal communication?
The intended message ends up being misunderstood
Just as culture is a key factor in verbal communication, it plays a very important role for non-verbal communication: determining the meaning people assign to any given instance of non-verbal behavior
2. True or False: A smile is one of the few forms of nonverbal expression that has the same meaning all over the world
3. The number of different communicative expressions Americans make with their face is: 6, 33, 50, or 120?
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What is the problem with nonverbal communication crossing
cultures??
People from different cultures sometimes assign different meanings to the same behavior
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7. Touch
What kinds of touch between is appropriate between friends, family, and boyfriend/girlfriend? What does it mean?
What do these types of touches signify in different cultures?
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How much do you know about body language?
4. a. When negotiating, which country’s people has the longest eye contact? b. Shortest? Japanese, Americans, Brazilians
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What can Non-Verbal Communication include?
With your partner list as many different kinds of non-verbal communication you can think of.
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1. General Appearance and Dress
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Behaviors
Some behaviors have the same meaning in both cultures, resulting in successful communication
Some behaviors have meaning in both cultures, but the meaning is different
Most Western countries feel ‘looking one in the eye is a sign of respect’
Latin American and Caribbean cultures avoid eye contact to show respect.
Gender differences as well as cultural: Women tend to maintain more eye contact do men.
teeth signifies hostility Germany and Mexico it has vulgar
connotations Tunisia it means “I’ll kill you”
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5. Facial Expressions
Smiles :)
America: a smile is usually a sign of happiness
Kinesic Communication
Movement of the Body in Communication
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Take out a blank paper and number it in the following way…
1. 2. 3. 4. a. b. 5. 6. 7. a. b. 8.
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Non-verbal Communication
People in all cultures, whether high- or low-context, rely heavily on nonverbal behaviors to send messages
The best known of these are probably gestures and facial expressions, but can also include other, less overt actions
perhaps a remark on the situation)
Swaziland
Means “I love you”
Does this mean anything in China?
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3. Posture
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4. Gestures
‘ok’ signal in America
Japan and Korea it signifies money In Arab countries accompanied with barring of