礼宾部常用英语用语

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酒店礼宾部常用英语(全面版)

酒店礼宾部常用英语汇编重要词汇:礼宾部 Concierge行生 Bell man门童 Doorman行 Luggage行架 Luggage rack行存放处Luggage Depository行车 Baggage trolley 司机 Driver电梯 Elevator洗手间 Toilet 机场 Airport火车站 Railway station 商场 Shopping center超市 Super market小费 Tip雨伞 Umbrella接机服务 Pick-up行寄存 Check baggage叫早服务 Morning call自助早餐 Buffet breakfast 往前直走 Straight on常用词汇:五星级酒店Five-star hotel前厅部Front office department 总台 Front desk总机 Operator商务中心 Business center 游泳池 Swimming pool西餐厅 Western restaurant 中餐厅 Chinese restaurant 大堂吧 Lobby lounge桑拿 Sauna会议室 Meeting room停车场 Parking lot总经理 General manager经理 Manager大堂副理Assistant manager [AM]宾客关系主任Guest relation officer [GRO] 主管 Director领班 Supervisor楼层服务员Room waiter总台接待 Receptionist 维修人员 Repairman货币兑换change money明信片postcard洗衣袋Laundry bag小心轻放Handle with Care 请勿倒立Keep Top Side Up常用句子1.Are these your baggage? 这些是您的行吗?2.Is this everything, sir? 这是全部东西吗，先生?3.May I take them for you? 我来帮您拿好吗?4.Let me help you with your luggage.让我来帮您吧。

礼宾部常用英语用语

Concierge Useful Words&SentencesUseful Words礼宾部Concierge 行李生Bell man / Bell boy 门童Doorman 行李Luggage / Baggage行李架Luggage rack 行李存放处Luggage Depository 行李车Baggage trolley(小)/Cart （大）司机Driver 导游Tour guide 电梯Elevator 洗手间Toilet 机场Airport 火车站Railway station商场Shopping center 超市Super market 小费Tip 雨伞Umbrella 接机服务Pick-up service租车服务Limousine service 行李寄存Check baggage 叫早服务Morning call贵重物品Valuables 易碎物品Fragile objects 自助早餐Buffet breakfast往前直走Straight on 五星级酒店Five-star hotel 前厅部Front office department总台Reception / Front desk 总机Operator /One Touch Service Center商务中心Business centre 票务Ticket service 游泳池Swimming pool西餐厅Western restaurant/Fresh Café中餐厅Chinese restaurant大堂吧The Stream Lobby lounge / 医务室Clinic Room 瑜伽室Yoga Room桑拿Sauna /按摩Massage / 美容厅Beauty salon “融”水疗Rong Spa 健身中心Health Center会议室Meeting room 宴会厅Ballroom 经纬宴会厅Jingwei Hall停车场Parking lot 总经理General manager / 经理Manager值班经理Duty Manager 大堂迎宾员lobby hostess主管Supervisor / 领班Captain 楼层服务员Room attendant总台接待Receptionist /Guest Service Representative 维修人员Repairman换钱change money 明信片postcard 洗衣袋Laundry bag 小心轻放Handle with Care 请勿倒立Keep Top Side UpUseful Sentences1、Is this everything，sir？这是全部东西吗，先生？2、Here's the light switch．这是电灯开关。

礼宾部常用英语用语

礼宾部常用英语用语1、Is this everything， sir？这是全部东西吗，先生？2、Here's the light switch．这是电灯开关。

3、Here's the closet and there's the bathroom．这儿是壁柜。

这儿是洗澡间。

4、It's very kind of you to do so．你这样做使我很感激。

5、And by the way， could I have a look at your room card？顺便问一句，我可以看一下您的房卡吗？6、How do you like this room？您觉得这个房间怎么样？7、It's also quite spacious．房间也很宽敞。

8、Please sign your name here．请您在这里签名。

9、By the way，I'd like to tell you that the check-out time is 12∶00 noon，sir．先生，顺便告诉您，结账后离开旅馆时间是12点。

10、Have you used any hotel services this morning or had breakfast at the hoteldining room，Mr.．Green？格林先生，今天早晨您是否用过旅馆服务设施，或在旅馆餐厅用过早餐？11、At what time would you like us to call you tomorrow morning？您想让我们明天早上什么时候叫醒您？12、That means that I'll have to be on the road by 7 o'clock at the latest．就是说我明天早晨最迟也要7点钟上路。

13、Will you pay by credit card？您准备用信用卡支付吗？14、No, if there is, I’ll it to you in time.没有。

酒店礼宾部常用英语话值得收藏

酒店礼宾部常用英语对话，值得收藏一、门童英语Goodmorning, sir. Welcome to our hotel.早上好，先生，欢迎光临。

Goodafternoon, madam. Are you going to check in?下午好，女士，您打算登记入住吗？Pleasecheck in at the reception desk in the lobby.请到大堂接待处登记。

Wouldyou like a taxi?您想叫出租车吗？Whereare you going, sir?先生，您打算去哪里？Ittakes about ten minutes by taxi.坐出租车大约要10分钟。

Just amoment, please. I’m sure a taxi will be available in a few minutes.请稍等，过几分钟就会有出租车的。

There’sparking space in the garage.停车场有空位。

Parkingis free for guests of the hotel.宾客免费停车。

If youdon’t know how to come back, give us a call.如果您不知道怎么回来，可以给我们打电话。

Have apleasant trip, sir.先生，祝您旅途愉快。

二、行李员英语May Itake your luggage for you?我来帮您拿行李，好吗？Just amoment, please. I’ll bring a luggage cart.请稍等一下，我去推一辆行李车来。

Don’tworry, sir. Your luggage will be sent up at once.先生，别担心，您的行李很快就会送上去。

Whenyou check out, please call number 32 and we’ll help you with your luggageimmediately.如果您要离店，请拨打32，我们会马上帮您运送行李。

酒店礼宾部常用英语

酒店礼宾部常用英语汇编重要词汇:礼宾部Concierge行李生Bell man门童Doorman行李Luggage行李架Luggage rack 行李存放处Luggage Depository行李车Baggage trolley 司机Driver电梯Elevator洗手间Toilet 机场Airport火车站Railway station 商场Shopping center超市Super market小费Tip雨伞Umbrella接机服务Pick-up service 行李寄存Check baggage 叫早服务Morning call自助早餐Buffet breakfast 往前直走Straight on常用词汇:五星级酒店Five-star hotel前厅部Front office department总台Front desk总机Operator商务中心Business center 游泳池Swimming pool西餐厅Western restaurant 中餐厅Chinese restaurant 大堂吧Lobby lounge桑拿Sauna会议室Meeting room停车场Parking lot总经理General manager 经理Manager大堂副理Assistant manager [AM]宾客关系主任Guest relation officer [GRO]主管Director领班Supervisor楼层服务员Room waiter总台接待Receptionist 维修人员Repairman货币兑换change money 明信片postcard洗衣袋Laundry bag小心轻放Handle with Care 请勿倒立Keep Top Side Up常用句子these your baggage 这些是您的行李吗this everything, sir 这是全部东西吗，先生I take them for you 我来帮您拿好吗me help you with your luggage.让我来帮您吧。

礼宾服务用语(中英文)

礼宾服务用语（中英文）一、常用词语：breakable(易碎的) produce(出示) deposit(寄存) safety deposit(保险箱) tag(取物牌) valuable(贵重物品)二、常用句型（注：★表示该句话为酒店客人所说）1、寄存物品(1)l’d like to leave this bag with you.★我想把这个袋子寄存在你这儿。

(2)ls there anything valuable or breakable in it?请问里面有贵重物品或易碎物品吗？(3)Would you mind taking the valuables with you, or leaving them at the safety depositbox?您介不介意自己带着贵重物品，或者把它们放在保险箱里呢？(4)Here is your tag.这是您的取物牌。

(5)You’re expected to produce the tag when you collect your bag.您来拿袋子的时候要出事取物牌。

2、领取物品(1)Can l get my bag back please?★请问我能拿回我的袋子吗？(2)May l have your tag please?请把取物牌给我好吗?Could you check if everything is here?(3)麻烦您检查一下东西是否齐全好吗？3、客人遗失了取物牌（1）l left my bag with you ,but l can’t find the tag anywhere.★我把袋子放在你这儿了，可我找不到取物牌。

（2）Do you remember the number of the tag?您记不记得牌子的号码呢？（3）Could you describe it, please?您能不能描述一下（寄存的包裹）呢？（4）May I see some identification, please?我能看一看您的证件吗？（5）Just a moment, please. I’ll check for you.请稍等，我来为您查查看。

礼宾部常用英语及情景对话(中英文)

重要词汇礼宾部 Concierge行李生 Bell man / Bell boy门童 Doorman行李 Luggage / Baggage行李架 Luggage rack行李存放处 Luggage Depository行李车 Baggage trolley司机 Driver导游 Tour guide电梯 Elevator洗手间 Toilet机场 Airport火车站 Railway station商场 Shopping center超市 Super market小费 Tip雨伞 Umbrella接机服务 Pick-up service / Limousine service 行李寄存 Check baggage叫早服务 Morning call贵重物品 Valuables易碎物品 Fragile objects自助早餐 Buffet breakfast往前直走 Straight on五星级酒店Five-star hotel前厅部 Front office department总台 Reception / Front desk总机 Operator / Service center商务中心 Business center票务 Ticket service游泳池 Swimming pool西餐厅 Western restaurant中餐厅 Chinese restaurant大堂吧 Lobby lounge / 医务室 Clinic Room桑拿 Sauna / 按摩 Massage / 美容厅 Beauty salon多功能厅 / 会议室 Powerlong Multi-Function Hall / Meeting room停车场 Parking lot总经理 General manager / 经理 Manager大堂副理 Assistant manager [AM]宾客关系主任 Guest relation officer [GRO]主管 Director / 领班 Supervisor楼层服务员 Room boy / Room waiter总台接待 Receptionist / 维修人员 Repairman换钱change money明信片postcard洗衣袋Laundry bag小心轻放Handle with Care / 请勿倒立Keep Top Side UpAre these your baggage?这些是您的行李吗？Is this everything, sir？这是全部东西吗，先生？May I take them for you? / Let me help you with your luggage.我来帮您拿好吗？ / 让我来帮您拿吧。

礼宾部标准用语

FREQUENTLY USED SENTENCES – Concierge1 DOORMAN GUEST RECEPTION⏹Good morning/afternoon/evening Sir/Madam, welcome to Days Hotel Suits HenganChongqing!早上/下午/晚上好，先生/女士。

欢迎光临重庆恒安戴斯大酒店。

⏹Welcome back Sir /Madam (in case it is a repeat guest)欢迎您再次光临，先生/女士（如果是回头客）⏹My colleague will show you the way (handing over to Bellman).我的同事会为您带路。

（转给行李员）⏹After you Sir/ Madam您先请，女士/先生。

⏹This way please!您这边请！⏹Please follow me, I will show you the way.请跟我来，我带您去。

⏹You are welcome! (after the guest said ―Thank You‖)不客气。

（在回答客人说“谢谢”时）2 BELLMAN ESCORTS TO RECEPTION⏹Good morning/Afternoon/Evening, Sir/ Madam, may I help you with your luggage?早上/下午/晚上好，先生/女士，需要我帮您提行李吗。

⏹How many pieces of luggage do you have?请问您有几件行李呢？⏹Are you a member of our hotel? —> If they are, please say welcome back请问您是我们酒店的会员吗？如果是，请说欢迎回来。

⏹After you Sir/ Madam您先请。

礼宾服务用语(中英文)

(5)You’re expected to produce the tag when you collect your bag.您来拿袋子的时候要出事取物牌。

大型赛会志愿者礼宾部常用英语

礼宾部常用英语用语1、Is this everything， sir？这是全部东西吗，先生？2、Here's the light switch．这是电灯开关。

3、Here's the closet and there's the bathroom．这儿是壁柜。

这儿是洗澡间。

4、It's very kind of you to do so．你这样做使我很感激。

8、Please sign your name here．请您在这里签名。

9、By the way，I'd like to tell you that the check-out time is 12∶00noon，sir．先生，顺便告诉您，结账后离开旅馆时间是12点。

10、Have you used any hotel services this morning or had breakfast atthe hotel dining room，Mr.．Green？格林先生，今天早晨您是否用过旅馆服务设施，或在旅馆餐厅用过早餐？11、At what time would you like us to call you tomorrow morning？您想让我们明天早上什么时候叫醒您？12、That means that I'll have to be on the road by 7 o'clock at the latest．就是说我明天早晨最迟也要7点钟上路。

13、Will you pay by credit card？您准备用信用卡支付吗？14、No, if there is, I’ll it to you in time.没有。

酒店礼宾部常用英语最全版

酒店礼宾部常用英语汇编重要词汇:礼宾部 Concierge行李生 Bell man门童 Doorman行李 Luggage行李架 Luggage rack行李存放处Luggage Depository行李车 Baggage trolley 司机 Driver电梯 Elevator洗手间 Toilet 机场 Airport火车站 Railway station 商场 Shopping center超市 Super market小费 Tip雨伞 Umbrella接机服务 Pick-up service 行李寄存 Check baggage 叫早服务 Morning call自助早餐 Buffet breakfast 往前直走 Straight on常用词汇:五星级酒店Five-star hotel前厅部Front office department总台 Front desk总机 Operator商务中心 Business center 游泳池 Swimming pool西餐厅 Western restaurant 中餐厅 Chinese restaurant 大堂吧 Lobby lounge桑拿 Sauna会议室 Meeting room停车场 Parking lot总经理 General manager经理 Manager大堂副理Assistant manager [AM]宾客关系主任Guest relation officer [GRO]主管 Director领班 Supervisor楼层服务员Room waiter 总台接待 Receptionist 维修人员 Repairman 货币兑换change money明信片postcard洗衣袋Laundry bag小心轻放Handle with Care 请勿倒立Keep Top Side Up常用句子these your baggage? 这些是您的行李吗?this everything, sir? 这是全部东西吗，先生?I take them for you? 我来帮您拿好吗?me help you with your luggage.让我来帮您吧。

ENGLISH-礼宾部常用英语

礼宾部常用词汇部门英语：总经理General manager[GM] 大堂副理Assistant manager[AM] 总监Director 经理Manager 主管Supervisor 领班Captain/leader 前厅部Front office department 房务部Room division 市场营销部Sales&Marketing dept. 工程部Engineering dept. 餐饮部Food&Beverage dept. 客房部House keeping dept.财务部Finance dept. 人力资源部Human resource dept.保安部Security dept. 康乐部Recreation dept. PA部Public area礼宾部英语：礼宾部Concierge 门童Doorman 行李生Bellman 司机Driver 导游Tour guider 行李Luggage行李箱Suitcase 手提箱Briefcase 包Bag 行李牌Luggage tag 行李寄存牌Luggage 行李车Luggage trolley 行李房Store Room 行李架Luggage rack 行李寄存Keep \leave 雨伞Umbrella 贵重物品Valuables易碎品Fragile objects \Breakable tings 保险箱safe deposit box自助早餐Buffet breakfast 洗手间Toilet / WC/lavatory 火车站Railway station 超市Super market商场Shopping center 纪念品Souvenirs 香烟Cigarette 贵宾车服务Limousine Service五星级酒店Five-star hotel 电梯Elevator / Lift 机场Airport 小费Tip 接机服务Pick-up service 送机服务Drop off service 叫早服务Morning call 叫醒服务Wake up service 前台Front desk 总机operator 内线House call 外线Outside call 国际长途IDD（international direct dialing ）国内长途DDD(direct distance dialing )商务中心Business center 票务服务Ticket service 扫描scan 复印copy 打印print 翻译translate 西餐厅Western restaurant 中餐厅Chinese restaurant大堂吧Lobby bar 医务室Clinic Room 桑拿Sauna按摩Massage 会议室Meeting room 宴会厅banquet room停车场Parking lot/area 走廊Corridor 宾客服务Guest service[GS]前台接待Receptionist楼层服务Housekeeping维修人员Repairman 换钱Change money 明信片Postcard 洗衣Laundry service 小心轻放Handle with Care 请勿倒立Keep Top Side Up棋牌室chess 网球tennis 台球billiard 美发hair salon 设施设备facility 门锁lock 门闩bolt 总开关main switch 衣柜clost 衣架hanger 行李架luggage rack 健身中心fitness center 健身器材fitness equipment空调调节器air-condition control 室内游泳池In door swimming poor梳妆台dressing table 抽屉drawer 镜子mirror 台灯table lamp 灯罩lamp shade 遥控器controller 文具夹stationery holder 窗帘curtain 玻璃窗glass 阳台balcony 窗台window 落地灯stand lamp 烟灰缸ashtray 热水壶thermos bottle 开水boiled water 冰夹Ice tongs 冰桶Ice bucket 漱口杯gargle cap 茶杯tes cap 玻璃杯glasses cap 咖啡杯coffee cap 茶壶tea pot 勺子scoop 电热壶electric kettle刮胡刀razor 梳子comb 牙刷tooth brush 香皂soap 牙刷tooth brush 牙膏tooth paste牙签tooth stick洗发水shampoo 护发素conditioner沐浴液bath gel 润肤露lotion 浴帽shower cap淋浴花洒shower head 厕纸toilet paper roll 马桶closestool 小方巾handtowel 地巾bath mat 浴巾bath towel 面巾face towel 脚巾foot mat 浴缸bath tub浴袍bath robe 防滑垫non-slip pad 水龙头tap 拖鞋slipper 健康秤healthy scale 床头柜bed side 墙纸wall paper 地毯carpet 沙发sofa 保险箱safe deposit box 冰箱refrigerator 防毒面具gas mask 手电筒flash light鞋刷shoe brush 擦鞋布polishing cloth 鞋篮shoe basket 洗漱盆wash bason 地毯carpet 路由器router网线net work cable 剪刀scissors 充电器charge 垃圾桶ashcan服务指南hotel directory /hotel service information电源插座electronic outlet 吹风机hair dryer 开瓶器bottle opener 电风扇cooling fan 缝纫工具sewing kit 纽扣button 投影仪video projector 饮料beverage 饼干biscuit 苏打水soda water 红酒wine 矿泉水mineral water 啤酒beer 可口可乐coca cola 雪碧sprite 果粒橙orange fruit 方便面instant noodles 购物袋shopping bag洗衣服务laundry service 加床服务extra beds 租借服务borrowing things 失物招领lost&found 邮政服务post service 保姆服务a baby-sitter service 送餐服务room service 租车服务car rental service周一至周日Monday Tuesday Wednesday Thursday FridaySaturday Sunday一月至十二月January February March April May JuneJuly August September October November December常用句子Good morning\afternoon\evening,sir\miss\madam,Welcom to our hotel.早上\中午\晚上好，先生\小姐\女士，欢迎光临。

礼宾部英语

情景对话1、Bellman’s serviceB: Good afternoon ,sir . Welcome to our hotel .G : Thank you .B : How many pieces of luggage do you have ?G : Just these three .B : Two suitcases and one bag . Is that right ?G : Yes , that’s all .B : I’ll show you t o the front desk . This way please , I will put your bags by the post over there .G : I see , thanks .B : Another bellman will show you to your room when you have finished checking in .G : Ok , fine .B : Please enjoy your stay .2、Introducing hotels servicesBm : Good afternoon , sir and madam . I’m the bellman.Mr.bellow & Mrs bellow : Good afternoon.Bm : Very glad to have you here . Let me carry your baggage . This way , please .(They are going to the elevator entrance)B: Could you tell us something about your hotels services?Bm: Certainly , sir . Ours is a first-rate hotel and chosen as the favorite place to stay by VIPs , official guests and businessmen from many countries . There are over 173 rooms of international standard , all spacious and airy . There are one Chinese restaurants, a deluxe Westernstyle restaurant, large and small banquet halls .M : How about other services ?Bm : Also available are a beauty salon , a swimming pool and tennis…..(Now they are at the elevator entrance)Here we are . Please take this elevator to the 9th floor . The floor attendant will meet you there and show you to room 908. I’ll take the baggage elevator and get your baggage up to your room .B : Thank you . See you then .3、On the way to the roomB : Good evening , sir . I’ll show you to your room .you have two suitcases and one bag . Is that correct ?G : Yes , that’s right .B : Is there anything valuable or breakable in your bag ?G : Yes , there is a bottle of whiskey .B : Could you carry this bag , sir ? I’m afraid the contents might break .G : Sure , no problem .B : Thank you , sir . May I have your room key , please ?G : Yes, here you are .B : Thank you , sir . Your room is on the 12th floor , please follow me , your elevator is this way .G : I see .B : Is this your first time to HangZhou ?G : Yes , it is .B : I hope you’ll have time to see HangZhou . There is a lot to see .G : I’m sure there is .B : This is the 12th floor . Your room is to the right . After you , sir . This way , please .4、Checking baggageB: Good morning ! Madam . Can I help you ?G : Yes , I’d like to check my baggage .B : How many pieces have you got ?G : I’ve got four pieces in all .B: When will you want them ?G: In three days .B : Please keep the name tags.G : Thank youB : Not at all .5、Luggage check –outB : This is the bell captain’s desk . May I help you ?G : I’m going to check out soon . Could you pick up my luggage . Please ?B : Certainly , sir . May I have your room number , please ?G : Yes , it’s 1101.B : Room 1101. Very good , sir we’ll send a bellman immediately . Could you wait in you room , please ?G : Ok .B : Good morning ,sir . I’ve come for your bags .G : Thank you . Could you take th ese two suitcases , please ? I’ll bring the bag with me .B : Certainly , sir . Two suitcases ?G : Yes .B : Is there anything valuable or breakable in them ?G : No .B : This is your claim tag , sir . We’ll keep your luggage at the bell captain’s d esk . Could you pick it up there . Please ?G : Certainly .B : Thank you , sir .G : You are welcome . See you later .情景对话1、Bellman’s serviceB: Good afternoon ,sir . Welcome to our hotel .G : Thank you .B : How many pieces of luggage do you have ?G : Just these three .B : Two suitcases and one bag . Is that right ?G : Yes , that’s all .B : I’ll show you to the front desk . This way please , I will put your bags by the post over there .G : I see , thanks .B : Another bellman will show you to your room when you have finished checking in .G : Ok , fine .B : Please enjoy your stay .2、Introducing hotels servicesBm : Good afternoon , sir and madam . I’m the bellman.Mr.bellow & Mrs bellow : Good afternoon.Bm : Very glad to have you here . Let me carry your baggage . This way , please .(They are going to the elevator entrance)B: Could you tell us something about your hotels services?Bm: Certainly , sir . Ours is a first-rate hotel and chosen as the favorite place to stay by VIPs , official guests and businessmen from many countries . There are over 173 rooms of international standard , all spacious and airy . There are one Chinese restaurants, a deluxe Westernstyle restaurant, large and small banquet halls .M : How about other services ?Bm : Also available are a beauty salon , a swimming pool and tennis…..(Now they are at the elevator entrance)Here we are . Please take this elevator to the 9th floor . The floor attendant will meet you there and show you to room 908. I’ll take the baggage elevator and get your baggage up to your room .B : Thank you . See you then .3、On the way to the roomB : Good evening , sir . I’ll show you to your room .you have two suitcases and one bag . Is that correct ?G : Yes , that’s right .B : Is there anything valuable or breakable in your bag ?G : Yes , there is a bottle of whiskey .B : Could you carry this bag , sir ? I’m afraid the contents might break .G : Sure , no problem .B : Thank you , sir . May I have your room key , please ?G : Yes, here you are .B : Thank you , sir . Your room is on the 12th floor , please follow me , your elevator is this way .G : I see .B : Is this your first time to HangZhou ?G : Yes , it is .B : I hope you’ll have time to see H angZhou . There is a lot to see .G : I’m sure there is .B : This is the 12th floor . Your room is to the right . After you , sir . This way , please .4、Checking baggageB: Good morning ! Madam . Can I help you ?G : Yes , I’d like to check my ba ggage .B : How many pieces have you got ?G : I’ve got four pieces in all .B: When will you want them ?G: In three days .B : Please keep the name tags.G : Thank youB : Not at all .5、Luggage check –outB : This is the bell captain’s desk . May I help you ?G : I’m going to check out soon . Could you pick up my luggage . Please ?B : Certainly , sir . May I have your room number , please ?G : Yes , it’s 1101.B : Room 1101. Very good , sir we’ll send a bellman immediately . Could you w ait in you room , please ?G : Ok .B : Good morning ,sir . I’ve come for your bags .G : Thank you . Could you take these two suitcases , please ? I’ll bring the bag with me .B : Certainly , sir . Two suitcases ?G : Yes .B : Is there anything valuable or breakable in them ?G : No .B : This is your claim tag , sir . We’ll keep your luggage at the bell captain’s desk . Could you pick it up there . Please ?G : Certainly .B : Thank you , sir .G : You are welcome . See you later .。

酒店礼宾部常用英语对话值得收藏图文稿

酒店礼宾部常用英语对话值得收藏集团文件版本号：（M928-T898-M248-WU2669-I2896-DQ586-M1988）酒店礼宾部常用英语对话，值得收藏！泛瑞翻译一、门童英语Goodmorning, sir. Welcome to our hotel.早上好，先生，欢迎光临。

Goodafternoon, madam. Are you going to check in下午好，女士，您打算登记入住吗？Pleasecheck in at the reception desk in the lobby.请到大堂接待处登记。

Wouldyou like a taxi您想叫出租车吗？Whereare you going, sir先生，您打算去哪里？Ittakes about ten minutes by taxi.坐出租车大约要10分钟。

Just amoment, please. I’m sure a taxi will be available in a few minutes.请稍等，过几分钟就会有出租车的。

There’sparking space in the garage.停车场有空位。

Parkingis free for guests of the hotel.宾客免费停车。

If youdon’t know how to come back, give us a call.如果您不知道怎么回来，可以给我们打电话。

Have apleasant trip, sir.先生，祝您旅途愉快。

二、行李员英语May Itake your luggage for you我来帮您拿行李，好吗？Just amoment, please. I’ll bring a luggage cart.请稍等一下，我去推一辆行李车来。

Don’tworry, sir. Your luggage will be sent up at once.先生，别担心，您的行李很快就会送上去。

礼宾部常用英语及情景对话(中英文)

礼宾部常用英语及情景对话（中英文）重要词汇礼宾部concierge行李员/行李员门卫行李luggage/baggage行李架luggagerack行李箱行李箱司机导游电梯厕所机场火车站railwaystation商场shoppingcenter超市supermarket小费tip雨伞umbrella接送服务/豪华轿车服务行李托运行李早叫贵重物品易碎物品自助早餐一直往前走常用词汇前厅部接待处/前台接线员/服务中心商务中心售票处游泳池西餐厅中餐厅大堂吧lobbylounge/医务室clinicroom桑拿sauna/按摩massage/美容厅beautysalon多功能厅/会议室停车场parkinglot总经理/副经理[am]宾客关系主任guestrelationofficer[gro]主管director/领班supervisor楼层服务员roomboy/roomwaiter前台的接待员/维修工换钱明信片洗衣袋小心轻放handlewithcare/请勿倒立keeptopsideup常见句子aretheseyourbaggage?这些是您的行李吗？isthiseverything,sir？这是全部东西吗，先生？你觉得怎么样？/让我帮你拿行李。

我来帮您拿好吗？/让我来帮您拿吧。

ihopei'mnotdisturbingyou.我希望没有打扰您。

法官大人。

我马上就把它们带给你。

等一下，夫人。

我马上拿来。

thebellboywillshowyoutoyourroom,sir.先生，行李生会送您到房间的。

hereisyourroomkey.给您房间钥匙。

你可以把行李留在礼宾部。

你可以把行李放在礼宾部。

wouldyouliketocheckyourluggagehere?您要寄存行李吗？别担心，你的行李马上就到。

别担心，你的行李很快就会送到。

whenyoucheckout,pleasecallno.71andwe’llhelpyouwithyourluggageimmediately.如果您想退房，请拨打71，我们会立即帮您拿行李。

酒店礼宾部常用英语版

酒店礼宾部常用英语版 IMB standardization office【IMB 5AB- IMBK 08- IMB 2C】酒店礼宾部常用英语汇编重要词汇:礼宾部 Concierge行李生 Bell man门童 Doorman行李 Luggage行李架 Luggage rack行李存放处Luggage Depository行李车 Baggage trolley 司机 Driver电梯 Elevator洗手间 Toilet机场 Airport 火车站 Railway station 商场 Shopping center超市 Super market小费 Tip雨伞 Umbrella接机服务 Pick-up service 行李寄存 Check baggage 叫早服务 Morning call自助早餐Buffet breakfast往前直走Straight on常用词汇:五星级酒店Five-star hotel前厅部Front office department 总台 Front desk总机 Operator商务中心 Business center 游泳池 Swimming pool西餐厅Western restaurant中餐厅Chinese restaurant大堂吧 Lobby lounge桑拿 Sauna会议室 Meeting room停车场 Parking lot总经理 General manager经理 Manager大堂副理Assistant manager [AM]宾客关系主任Guest relation officer [GRO] 主管 Director领班 Supervisor楼层服务员Room waiter 总台接待 Receptionist维修人员 Repairman货币兑换change money明信片postcard洗衣袋Laundry bag小心轻放Handle with Care 请勿倒立Keep Top Side Up常用句子these your baggage 这些是您的行李吗this everything, sir 这是全部东西吗，先生I take them for you 我来帮您拿好吗me help you with your luggage.让我来帮您吧。

礼宾部常用英语及情景对话(中英文)

重要词汇礼宾部 Concierge行李生 Bell man / Bell boy门童 Doorman行李 Luggage / Baggage行李架 Luggage rack行李存放处 Luggage Depository行李车 Baggage trolley司机 Driver导游 Tour guide电梯 Elevator洗手间 Toilet机场 Airport火车站 Railway station商场 Shopping center超市 Super market小费 Tip雨伞 Umbrella接机服务 Pick-up service / Limousine service 行李寄存 Check baggage叫早服务 Morning call贵重物品 Valuables易碎物品 Fragile objects自助早餐 Buffet breakfast往前直走 Straight on常用词汇五星级酒店Five-star hotel前厅部 Front office department总台 Reception / Front desk总机 Operator / Service center商务中心 Business center票务 Ticket service游泳池 Swimming pool西餐厅 Western restaurant中餐厅 Chinese restaurant大堂吧 Lobby lounge / 医务室 Clinic Room桑拿 Sauna / 按摩 Massage / 美容厅 Beauty salon多功能厅 / 会议室 Powerlong Multi-Function Hall / Meeting room 停车场 Parking lot总经理 General manager / 经理 Manager大堂副理 Assistant manager [AM]宾客关系主任 Guest relation officer [GRO]主管 Director / 领班 Supervisor楼层服务员 Room boy / Room waiter总台接待 Receptionist / 维修人员 Repairman换钱change money明信片postcard洗衣袋Laundry bag小心轻放Handle with Care / 请勿倒立Keep Top Side Up常用句子Are these your baggage这些是您的行李吗Is this everything, sir这是全部东西吗，先生May I take them for you / Let me help you with your luggage.我来帮您拿好吗 / 让我来帮您拿吧。

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礼宾部常用英语用语Concierge Useful Words&SentencesUseful Words礼宾部Concierge 行李生Bell man / Bell boy 门童Doorman 行李Luggage / Baggage行李架Luggage rack 行李存放处Luggage Depository 行李车Baggage trolley(小)/Cart （大）司机Driver 导游Tour guide 电梯Elevator 洗手间Toilet 机场Airport 火车站Railway station商场Shopping center 超市Super market 小费Tip 雨伞Umbrella 接机服务Pick-up service租车服务Limousine service 行李寄存Check baggage 叫早服务Morning call贵重物品Valuables 易碎物品Fragile objects 自助早餐Buffet breakfast往前直走Straight on 五星级酒店Five-star hotel 前厅部Front office department总台Reception / Front desk 总机Operator /One Touch Service Center商务中心Business centre 票务Ticket service 游泳池Swimming pool西餐厅Western restaurant/Fresh Café中餐厅Chinese restaurant大堂吧The Stream Lobby lounge / 医务室Clinic Room 瑜伽室Yoga Room桑拿Sauna /按摩Massage / 美容厅Beauty salon “融”水疗Rong Spa 健身中心Health Center会议室Meeting room 宴会厅Ballroom 经纬宴会厅Jingwei Hall停车场Parking lot 总经理General manager / 经理Manager值班经理Duty Manager 大堂迎宾员lobby hostess主管Supervisor / 领班Captain 楼层服务员Room attendant总台接待Receptionist /Guest Service Representative 维修人员Repairman换钱change money 明信片postcard 洗衣袋Laundry bag 小心轻放Handle with Care 请勿倒立Keep Top Side UpUseful Sentences1、Is this everything，sir？这是全部东西吗，先生？2、Here's the light switch．这是电灯开关。

3、Here's the closet and there's the bathroom．这儿是壁柜。

这儿是洗澡间。

4、It's very kind of you to do so．你这样做使我很感激。

5、And by the way，could I have a look at your room card？顺便问一句，我可以看一下您的房卡吗？6、How do you like this room？您觉得这个房间怎么样？7、It's also quite spacious．房间也很宽敞。

8、Please sign your name here．请您在这里签名。

9、By the way，I'd like to tell you that the check-out time is 12∶00 noon，sir．先生，顺便告诉您，结账后离开旅馆时间是12点。

10、Have you used any hotel services this morning or had breakfast at the hotel dining room，Mr.．Green？格林先生，今天早晨您是否用过旅馆服务设施，或在旅馆餐厅用过早餐？11、At what time would you like us to call you tomorrow morning？您想让我们明天早上什么时候叫醒您？12、That means that I'll have to be on the road by 7 o'clock at the latest．就是说我明天早晨最迟也要7点钟上路。

13、Will you pay by cash？您准备用现金支付吗？14、No, if there is, I’ll take it to you in time.没有。

如果有的话，我会及时给你送来的。

15、Here is a fax for you. 这儿有一封你的传真。

16、I want to borrow China Daily of these days. 我要看这几天的《中国日报》。

Please get some copies of China Pictorial for me. 请拿几份《中国日报》给我。

17、All right, I'll get it for you right away. 好的，我就去拿。

18、Pardon me for interrupting. 对不起打扰你们了。

19、Please excuse me for coming so late. 请原谅我来迟了。

20、I'm sorry I was so careless. 很抱歉我太粗心了。

21、May I know who I’m talking with?(打电话时用) 请问您是哪位？22、Is there anything else I can do for you, madam? 这儿需要我帮忙吗？23、Don’t worry, madam. We’ll see to it. 夫人，别担心。

我们会照顾它的。

24、I’ll report it to my manager. 我将向我的经理汇报。

25、Yes, certainly, just leave it to us, sir.当然。

您就将这件事留给我们去做吧。

26、Glad to be of service. Please feel free to contact us anytime.很高兴为您服务。

有需要请随时通知我们。

27、I’m sorry I cannot guarantee, but I’ll do my best.对不起，我不能保证，但我一定会尽我全力去做。

28、My pleasure, I’m happy everything was to your satisfaction.这是我的荣幸，我很高兴一切都能令您满意。

29、Sorry, I have to go. Nice talking with you.对不起，我不得不走了。

很您谈话很开心。

30、There is no hurry, sir. Take your time. 先生，时间充足，请您慢慢……31、What kind of rooms(foods) would you like to have?您需要什么样的房间（吃什么样的菜）？32、How do you like Chinese food? 您喜欢中国菜吗？33、I’ll look into the mater right away. 我马上去处理这件事情。

34、I’ll send someone up to your room right away. 我马上派人到你的房间去。

35、You may pay in cash or with credit card. 您可以付现金也可以用信用卡。

36、The room is too hot. Is there any air-conditioning in this hotel?房里太热，饭店有空调设备吗?37、Why isn't cool air turned on in such a hot day? I can't stand the heat.那在这样热的天气里为什么不开放冷气呢?我热得受不了。

38、The room is very hot, and besides there are some mosquito’s. Can you do anything to it?房间里很热，还有蚊子，请想想办法。

常用句子Are these your baggage?这些是您的行李吗？May I take them for you? / Let me help you with your luggage.我来帮您拿好吗？/ 让我来帮您拿吧。

I hope I'm not disturbing you.我希望没有打扰您。

Just a moment, madam. I'll bring them to you right away.等一会儿，夫人。

我马上送来。

The bellboy will show you to your room, sir.先生，行李生会送您到房间的。

Here is your room key.给您房间钥匙。

You may[can] leave your luggage in the Concierge.您可以把行李放在礼宾部。

Would you like to check your luggage here?您要寄存行李吗？Don’t worry, your luggage will be sent up at once.别担心，您的行李很快就会送上去的。

When you check out, please call NO.11and we’ll help you with your luggage immedi ately.如果您要退房，请致电11，我们将马上帮您运送行李。

May I know your room number? / What's your room number, please?您能告诉我您的房间号吗？Do you mind if I put your luggage at here?我把您的行李放在这里好吗？Would you like me to call a taxi for you? / Would you want a taxi?你需要我为你叫一辆出租车吗？/ 需要出租车吗？About 30 minutes by taxi from here to Airport.从这里到机场大概需要30分钟。