实用写作Chapter 2 Memo Writing
Memo-Writing(备忘录写作)
LOGO
Objectives: In this unit, you are expected
1. to learn about the format and contents of memos;
2. to write memos with correct format and sufficient information.
Format
1. Memorandum —— title
2. Heading
To —— receiver From —— sender Date ——current date Subject —— topic (CC)
To: From: Date: Subject: CC:
Date: To: From: Subject: CC:
Format
Memorandum —— title
To : Ms Iris Anderson, Trust Officer From : Sam Jones, Payroll Accounting Date : 23 October 2009 Subject : Request for Update on Stock Option Participation
We need an update on those employees in your department who are participating in the company stock option plan.
Please list the names of those who are currently participating and their years of service. Also list anyone who will be eligible for participation next year.
大学英语实用写作教程Chapter two Notes
• Dear XX: • I won't be able to go to school tomorrow. Because I am ill now , I am in hospital. I need to have a rest. Can you tell our teacher that I can't go to school? Thank you for your help. • yours friend加某某某 • 加当天日期 • （如果说用心的话就要信封了）
• Can you guess what kind of notes we often write?
Back
Types
1. Appointments
2. Apologies
3. Informal invitations
4. Requests 5. Thanks 6. Messages
7. Leave
Chapter 2 Notes
Lead-in
• Did you guys write a note? • If you did, then would you like to share it with us?
Nrview Types Pattern
Back
• Pay attention to the differences between Chinese note and an English type note • Page 42 (more detailed information )
• Task 1: look at the samples of a note . Then, have a discussion with your partner . You can cover • Functions: • Style: • Linguistic features: • Content: • Format:
Memo实用写作
words and the main idea).
Body: Memos are usually used to give guidelines and instructions, keep people informed, seek information or offer support and give suggestions. The text itself is intended to use only inside the company and therefore the tone is not very formal.
The objective is the answer to some or all of the "W" questions a person might reasonably ask after having read the SUBJECT line of a memo.
Should one sentence not be enough to convey the objective, one or two more sentences can supply the background information necessary for the reader to comprehend the memo's purpose.
英语二作文备忘录模板
英语二作文备忘录模板Memo Template。
To: [Recipient's Name]From: [Your Name]Date: [Current Date]Subject: [Subject of the Memo]Dear [Recipient's Name],。
I am writing this memo to inform you about the upcoming changes in our department's workflow. As we continue to strive for efficiency and productivity, it is important to keep everyone informed and aligned with the new processes.Firstly, we will be implementing a new project management system to streamline our project planning and execution. The new system will allow us to track project progress, allocate resources, and collaborate more effectively. Training sessions will be scheduled for all team members to familiarize themselves with the new system.Secondly, there will be a shift in our meeting schedule to ensure that our discussions are more focused and productive. We will be introducing weekly team huddles to provide quick updates and address any immediate issues. Additionally, monthly strategy meetings will be held to align our goals and priorities.Furthermore, we will be revising our communication protocols to improve transparency and clarity within the team. We will be utilizing a communication platform to centralize all team communications and ensure that important information is easily accessible to everyone. This will help to reduce miscommunication and ensure that everyone is on the same page.In addition, we will be introducing a new performance evaluation process to provide more regular feedback and support for our team members. This will involve setting clearperformance metrics and conducting regular check-ins to ensure that everyone is on track and supported in their roles.Lastly, I would like to remind everyone to prioritize their well-being and work-life balance. It is important to take breaks and recharge in order to maintain productivity and creativity. We will be implementing flexible work arrangements to accommodate personal needs and ensure that everyone has a healthy work-life balance.I encourage everyone to embrace these changes and provide feedback as we work towards improving our department's operations. I am confident that these changes will lead to a more efficient and cohesive team.Please feel free to reach out if you have any questions or concerns regarding these changes.Thank you for your attention to this memo.Sincerely,。
应用文写作3-2备忘录 Memos
Do not mix block and modified block formats.
Formats of Memos
difference 1
Block Format
difference 2
Don’t justify the right margin!
Formats of Memos
Modified Block Format
Differences: Memos and Letters
memos have:
no salutation no complimentary closing no signature at the bottom of the memo
Dear Ms. Green:
Salutation
………………………………………….. ………………………………………….. ……………….
Message area
The Order of the Heading Part:
Memorandum
Date:
(double-spaced)
To:
(double-spaced)
From: (double-spaced) Subject:
The order of these items may infrequently vary.
Formats of Memos
Two kinds of formats:
block format
modified block format
flush with left margin an empty line of space between paragraphs
the first line indented no empty line between paragraphs
考研备忘录写作(Memo Writing)要点
考研备忘录写作(Memo Writing)要点备忘录通常提出恳求或发布人们对某个详细问题的快速反应。
备忘录简洁短小，各部分题目虽然看上去有些唐突，但它们可以使读者对事情有个大致了解并快速做出反应。
备忘录通常要发送、张贴、转寄，也就是说它们要快速送到许多人手里。
马虎就会出错，其影响会快速扩大，由于为了订正错误人们往往会写更多的备忘录。
备忘录也要归档，这意味着它们将来有一天还会纠缠你。
事实上“memo”来自于拉丁语“memorandum”，意思是“必需记住的东西”。
一、备忘录的常见格式1、忘录书端〔Header〕：书端是写在备忘录开头的压缩信息。
状况不同，书端的格式可能不同，但是通常应采纳下面这种格式。
? Date: January 24, 2022To: F. PrefectFrom: A. DentSubject: My Suggested Revisions to the Local Demolition Schedule日期：1月24日致： F. 普里费科特自： A. 邓特由：关于地方撤除打算的建议修订案日期：要采纳正式的全部拼写。
在有些国家，“12/01/98”是指“1998年12月1日”，而在其他国家却是“1998年1月12日”。
致和自：通常，省去诸如“教授”或“先生”这类头衔。
“自：”后面写你名字的首字母大写，然后接你的姓。
事由：要详细。
备忘录目的〔Purpose〕：说明写作缘由。
采纳回答记者问题的.方式，回答：who，what，when，where and why。
二、样题：Directions:You are an active member of the student newspaper. The newspaper is currently looking for a journalist for the summer semester. Write a memo that will appear in the newspaper next week describing the position available.You should write about 100 words on ANSWER SHEET 2.范文：Date: Octobor 10, 2022To: All studentsFrom: A. ButtleSubject: Journalist Position Available for the Summer SemesterThe student newspaper is currently looking for a journalist for the summer semester. Applicants should currently be studying at the university, and should preferably have at least two years’ writing experience.The successful applicant will be expected to write two articles every week on happenings in the city and on campus. The position will commence at the end of May and will last through to the end of August. The salary for the position is negotiable and will be based on experience. If you are interested, please send your resume to the campus newspaper office.译文：日期：10月10日致：全体同学自： A. 巴特尔事由：夏季学期记者聘请同学报正在聘请夏季学期的记者。
memowriting范文
memowriting范文引言概述：在现代社会中，随着信息的爆炸式增长，人们的记忆力逐渐减弱，因此，memowriting（备忘录写作）成为了一种常见的技巧，用于帮助人们更好地记录和回顾重要信息。
本文将从五个大点阐述memowriting的范文，并以总结方式对其进行概括。
正文内容：1. memowriting的定义和重要性1.1 memowriting是指通过写备忘录的方式记录重要信息的技巧。
1.2 memowriting的重要性在于它能够帮助人们更好地组织和回顾信息，提高记忆力和工作效率。
2. memowriting的基本要素2.1 清晰的标题：备忘录应该有一个简明扼要的标题，能够准确概括备忘录的主要内容。
2.2 详细的内容：备忘录应该包含足够的细节，以便于回顾时能够完整地理解备忘录的目的和内容。
2.3 简洁明了的语言：备忘录应该使用简洁明了的语言，避免冗长和模糊的表达，以便于快速理解。
3. memowriting的范文示例3.1 会议备忘录：标题：下周会议安排1.1 确定会议时间和地点1.2 列出会议议程和参会人员1.3 提醒参会人员准备相关材料3.2 项目备忘录：标题：项目进展报告2.1 总结项目的当前进展情况2.2 提醒团队成员完成下一步的工作任务2.3 引导团队成员讨论和解决遇到的问题4. memowriting的技巧和建议4.1 使用标点符号和段落分割：使用适当的标点符号和段落分割，使备忘录更易读和理解。
4.2 使用关键词和关键短语：使用关键词和关键短语来强调备忘录的重点和关键信息。
4.3 定期回顾和更新：定期回顾和更新备忘录，以便于及时了解和处理相关事务。
5. memowriting的应用范围和发展前景5.1 memowriting广泛应用于工作和学习中，帮助人们更好地管理和组织信息。
5.2 随着科技的发展，memowriting也将与电子备忘录、智能手机等技术结合，为人们提供更便捷和高效的备忘录写作方式。
Memowriting备忘录英语写作
• • •
• •
• • • •
Kimball, Walls, and Morganstern
Memorandum
DATE: Jan. 4, 2009 TO: All Staff FM: Simon Miller (Technical Department) SUBJECT: Upgrading the Computer System
考试目的
BEC考试的成功之处让学生真正具备商业 交际能力，真正是用英语在工作（以英语为 工具），真正在为一个企业出谋划策。 真正的认可度最重来源于企业的用人需 求，从这一点来说，这是其他的很多考试 不能与之相比的 。
出题思路
测试应试者Байду номын сангаас： 英语水平（词汇，语法） 商务知识 （经济运行与企业管理 如ordering goods, performance appraisal, public relations） 逻辑思维能力（比较、分析、综合、抽 象、概括、判断、推理的能力）
了解剑桥商务英语（BEC）考试
1.考试的构成 2.出题的思路
考试的构成
阅读理解(60分钟) 商务写作（45分钟） 听力测试（40分钟） 口语测试（12/14/16分钟）
写作文本
• 1. note writing 2. E-mail writing 3. memo writing 4. letter writing 5. report writing 6. proposal writing 9. Data analysis
Criteria for Effective Business Communication
• Clearness refers to the fact that the meaning the reader gets is just the meaning the writer intended, the reader doesn’t have to guess. It eliminates the possibilities of misunderstanding so that economy and work efficiency could be enhanced as no further exchange of messages for explanation will be needed. Clearness is the ultimate goal of business writing. If your reader doesn’t understand you, the other criteria such as conciseness, correctness, completeness and building good will not help. Conciseness means getting to the point and making the message compact by eliminating the wordiness, awkward business jargons and irrelevant information. Concise message saves time and expense for both writer and reader by helping to make the message clearer, but it shouldn’t be achieved with the sacrifice of completeness and building goodwill. Completeness means covering all the necessary information, answering all questions and requirements put forward by the reader. The reader has enough information to evaluate the message and act on it. Correctness means giving accurate facts and figures and avoiding the mistakes in relation to spelling, grammar and even punctuation. Great importance should be attached to correctness in business communication as lots of information regarding dates, specifications, prices, quantities, etc. will be covered and a minor mistake may lead to making no profit or even losing out. Building goodwill means presenting a positive image of the writer and the organization that he or she represents by offering sincere consideration to the reader’s needs and feelings. Messages with goodwill smooth the challenge of business and help to cement a good relationship between the writer and the reader.
Chapter Two Writing Memos
A memo or memorandum is a type of communication commonly used in businesses. Memos are sent to colleagues and co-workers. They differ from letters as they are more informal and do not require a salutation or a close statement as in business letters.
How to achieve the desired levels of formality?
Always bear in mind purpose & audience
Top-down or bottom-up? Choose the right language Some specific skills of increasing and reducing distance between sender and recipient
Class Activity I: Complete the following memo
TO: FROM: DATE: All Employees Mike Smith, General Manager 21June 2007
SUBJECT: Procedure for Answering the Phone During the past two weeks, I have heard three complaints from clients about the way that the phone was answered. We are all busy, but we cannot be too busy to show courtesy. I know that our image is as important to you as it is to me. When you answer the phone, please follow these steps: 1... 2…
英语二备忘录作文范文
When I first heard about the English Memoir Writing assignment in our high school literature class, my heart skipped a beat. Not because of the dread of writing, but because of the excitement of delving into my past and capturing the essence of my experiences in words. The task was to write an 800word memoir on a significant moment in our lives, and I knew exactly which moment I wanted to write about: the day I conquered my fear of public speaking.Growing up, I was always the quiet one in the corner, the kid who preferred reading a book to joining a group of friends. The thought of standing in front of a crowd and speaking made my knees knock and my voice quiver. But everything changed in my junior year when our English teacher, Mrs. Thompson, announced a mandatory public speaking assignment as part of our curriculum.The assignment was to deliver a speech on any topic of our choice. I chose to speak about the impact of technology on our society, a topic that resonated with me deeply. The weeks leading up to the speech were a whirlwind of research, notetaking, and countless practice sessions in front of the mirror. My family became my first audience, enduring my nervous stutters and awkward pauses with patience and encouragement.The day of the speech arrived, and as I stood backstage, I could feel my heart pounding in my chest. The auditorium was filled with my peers, teachers, and even some parents. The lights were bright, the stage seemed higher than ever, and the silence was deafening. But then, I took a deep breath, stepped onto the stage, and began to speak.The words flowed out of me, not just from memory, but from the passion I felt for the subject. I spoke about the benefits of technology in education, healthcare, and communication, and the challenges it posed in terms of privacy and social interaction. My voice, once shaky and uncertain, grew stronger and more confident with each sentence.As I reached the conclusion of my speech, I looked out into the audience and saw something that filled me with pride and relief: people were nodding in agreement, some were even jotting down notes. The applause at the end of my speech was a thunderous validation of my efforts, and it was in that moment that I realized I had conquered my fear.Writing the memoir of that day was a cathartic experience. It allowed me to relive the emotions, the preparation, and the triumph of overcoming my fear. It also gave me a deeper understanding of the power of facing our fears headon and the transformative impact it can have on our lives.In my memoir, I described the feeling of my heart racing in my chest, the taste of nervousness in my mouth, and the sight of the audience that seemed to grow larger with each step towards the stage. I wanted my readers to feel the same anticipation and anxiety that I felt, and to understand the sense of accomplishment that came with overcoming it.I also included the feedback I received from my teacher and classmates, which was overwhelmingly positive. Their words of praise and encouragement were a testament to the hard work I had put intopreparing for the speech, and they served as a reminder that our fears can be conquered with determination and courage.The memoir writing assignment was more than just a school task for me it was a journey of selfdiscovery and personal growth. It taught me that our fears are not insurmountable obstacles, but rather stepping stones towards our potential. And it showed me that the power of storytelling can not only help us understand ourselves better, but also inspire others to face their own challenges.In conclusion, the English Memoir Writing assignment was a transformative experience for me. It allowed me to reflect on a significant moment in my life, to express my emotions and experiences in a meaningful way, and to share my story with others. It was a reminder that our fears can be conquered, and that our stories have the power to inspire and motivate. And most importantly, it was a testament to the fact that even the quietest among us can find their voice and make it heard.。
实用写作总结
CREATIVE WRITING1.Chapter one—principles of business communicationBusiness documents are read by busy people，this means that documents need always to be concise and clear.The 4Cs (conciseness, clarity, courtesy and correctness) are very important.Effective business communication●the most important factors in business communication are purpose and audience.●it needs to be as long as necessary and as short as possible.● A clear and concise style is achieved by choosing appropriate language for the purpose.●Politeness -- The tone should neither be too boastful, nor too modest.●language accuracy●Effective written workplace communication, then, needs to show:A style which is clear and conciseA tone which is polite but not overly modestA presentation which contains no errors of format and languageWorkplace writing: informative and persuasive types●Inform the reader about a product or service●Persuade the reader that this product or service is a good one and worth buying.Levels of formalitythe level of formality depends on the situation or topic and the status of people sending and receiving the communication:2.Chapter two--memosMemo writing guidelines●used only for communication within a company, i.e. it is an Intra-company not for inter-company communication●May be distributed top-down or bottom-up●Deals with a single topic●Names its sender(s) and recipient(s) clearly●Has short, easily readable paragraphs●May have sub-headings and numbered sub-sections●May be distributed electronically or in hard copyIncreasing and reducing distance between sender and recipientformal language increases the ‘social distance’ between a sender and a recipient. Informal language reduces this distance. Use of personalizationDegrees of directness3.Chapter three—letters of requestLetters of a request are written to seek information or to obtain a response to a specific enquiry. Letters responding to requests give information but also attempt to build goodwill.Guidelines for writing request and response lettersSubject line: write a suitable subject line to identify previous correspondenceSalutation: if you know the name of your recipient, begin Dear Mr. or Ms. X and close Yours sincerely; if you do not know the recipient or their gender, begin Dear Sir/Madam and close Yours faithfullyBody of letter: order information logically, explain and clarify it, provide additional information if appropriate.Close: end in a polite and friendly way to maintain goodwillAn order request1.Opening: state what you want to order and the source of the service or product.2.Body: list items stating quantity, order number, description, and unit price; and show total price of order.3.Close: request shipment by a specific date, state method of payment, and express goodwill.4.Chapter four—letters of complaints and adjustmentletters of complaint should never be rude or aggressive. Letters of adjustment should be models of tact and politeness. Maintaining courtesyCourteous language aims to build and maintain a good relationship between the sender and the receiver of the message. Heading distanceThe information sequence in letters of complaint●An explanation of the problem●The consequences of the problem for both parties● A request to solve the problemThe information sequence in letters of adjustment●An offer of apologies● A summary of action taken to rectify the problems●An assurance of goodwill including the offer of compensation, if appropriate5.Chapter five—instructions and advicesInstructions and advice are important in the world of business. These types of writing appear in notices to employees, in user manuals and in menus. Instructions use simple language but their formats need to be clear and attractive. Extracting instruction from adviceWriting which gives advice usually goes into much greater detail than used to give instructions.6.Chapter six—business reportsA business report is written because information which has been gathered needs to be presented in an organized way. The length and format depends on the purpose of the report, the content and, of course, the intended audience or readers.In brief reports—the memo/letter formatReports are typically divided into several headed sections the report more ‘reader-friendly’Contains: Introduction,procedure, findings, conclusion, recommendation●Active and passive voiceThe passive voice in the Procedure section and sometimes the Findings section to make the information sound objective and impersonal, to remove any hint of personal bias●Tenses●ModalityStructure of long reports:1.preliminary information 2.main body of report 3.supplementary information7.Chapter seven—business speechThe important thing about writing a speech is to know your audience. You must choose the appropriate tone for each speech by analyzing the situation before you write your speech. The most obvious characteristics of a speech is that it is spoken and that people listen to it rather than read it.The style of business speeches●avoid including too many ideas or details. Clear organization, summaries of what you are going to say and a conclusionare all desirable.●try to include little stories that illustrate your point.●The vocabulary and grammar should be kept fairly simple.●Rhetorical questions8.Chapter eight—applying for jobsExplanations of your suitability for a particular job in a letter of application attached to your resume.highlight important information which may be ‘lost’ in a resume.Tone, style and accuracy in job application lettersAchieving an appropriately polite and non-boastful tone is essential for making the right impression on a prospective employer.A job application letter is a formal piece of writing and your choice of words will need to reflect this.Accuracy is vital in creating the best possible impression on an employer.A resume has two main functions1.It gives information about your personal status, your education/qualifications, your work record (including part-timejob or voluntary/charity work), any special awards, special interests, hobbies and sports,computer and language proficiency levels, and the names and addresses of referees;2.It support your claim to be worth interviewing for the advertised post and with this in mind you may need toemphasize certain sections of your resume in response to the demands of a particular job.Language features of resumesSimplicity—to give accurate information concisely and clearly as possible.accurate description -- economical and reader-friendly. Key information can be very quickly found by the reader if the resume is written in a concise way.So, the language of resumes is very simpleSelect content in resumesinformation compulsory in resumes: name, address and contact telephone number.omitted, e.g. your age, marital status and your e-mail address.9.Chapter nine—electronic mediaGuidelines for writing effective e-mails●Create your messages off-line.●Be concise.●Be accurate.●Don’t emphasize emotion.●Use attachments.●Consider cultural differences.●Format messages to make them more readable.10.Chapter ten—minutes of meetingMinutes of a meeting are written for two main purposes:a)To create a record of what took place in the meetingb)To remind those at the meeting of the actions they need to take after the meetingThe content of minutesWhatever their length, minutes always include the following facts:●The time and date of the meeting, where it was held, and who chaired it●The names of all those attending the meeting and of those who sent their apologies for absence●The agenda items discussed and all decisions reached●The time at which the meeting ended●The time, date and venue of the next meeting●The actions which need to be taken, by whom and by what date●The name of the minute-taker, his/her role and the date on which the minutes were written11.Chapter eleven—recommendation reportsRecommendation reports are written to investigate a matter of interest to a company and recommend action to be taken on the matter. The topic of a recommendation report can be important or relatively unimportant and the format of the report will vary. Some longer reports are almost book-length, others cover a few pages and some are presented in the format of a memo.12.Chapter twelve—writing persuasivelyAdvertising is mainly used by marketers to give consumers in the target market a positive image of a particular product or service. It helps to position the product in the market. Advertising both informs and persuades and the proportion of information to persuasion depends on the product or service in question and the target clients.Persuasion is obviously important in advertising and in business communication generally. It helps us to project a positive company image, sell our products and services and adds value to us individually as employees. We persuade others in three main ways:●Appeal to reason(objective facts)●Appeal to emotions●Appeal to trust by emphasizing the status of the company and/or individuals within the companyappeal to reason relates to the information in an advertisement, while the other appeals relate more closely to persuasion.13.Chapter thirteen—sales reports—line graph●Describing trendsSales reports generally contain description and interpretation of trends. Describing trends has its own distinctive language. You can see that it is important when describing trends to give the reader the ‘big picture’. That means that you should describe broad trends and avoid describing every fluctuation in the graph.●Interpreting trendsWhen you interpret trends, you attempt to explain the reasons behind the trends.●Comparing and contrasting trendsApart from interpreting trends, you may also need to compare and contrast trends in different places or at different times. When you write your paragraph you should bear in mind that your reader can see the table. Start your paragraph by referring to the table.14.Chapter fourteen—business proposalBusiness proposals are written to suggest new ideas for organizing a company to make it more efficient or for promoting its products and services in a more effective way. Business proposals may also be called feasibility studies, because they attempt to show that an idea will work in practice. To be practical, there are five areas in which an idea needs to work:1.the technical,2. the resource-related,3. the financial,4.the social ,5.the environmental.Purposes and audience for proposalsProposals may be written for internal audiences or they may be requested by a client and therefore have an external audience. Proposals which are requested are known as solicited proposals and those not requested are termed unsolicited. Audiences for proposals may not be highly trained in a technical sense and so the organization and language employed should be as clear and simple as possible.15.Chapter fifteen—promoting products or servicesPromotional materials can be subdivided into a number of different types:●Sales letters●Promotional e-mails●Brochures●Press (or news) releases●Print and TV advertisementsWriting sales letters and e-mailsSales letters aim to stimulate interest in the company, product or service being promoted. The language used is positive and is written in a more friendly and informal manner than in other types of business correspondence.Goodwill messagesPromoting products and service depends not only on winning new clients. To show appreciation of existing users of your products or services, send goodwill letters or e-mails.16.Chapter sixteen—company profileA company profile prospective clients and customers with what the company considers to be key information about the organization. This will normally include:●Facts and figures about its major products and services●The history and development of the company●Its mission and philosophy● A statement of identity● A projection of its preferred image (including a logo)While it aims to provide the reader with an overview of the company, its primary purpose is to persuade the reader to support the company in some way. So, a company profile has both informational and promotional purposes.Mission statementsOne of the most important parts of a company profile is the mission statement. This is a declaration of a corporation or organization’s philosophicalideals and values. A mission statement stresses values, positive behaviors, and guiding principles. Mission statements tend to be formally expressed and widely communicated to both internal and external audiences. They set a standard by which an organization is supposed to measure itself.SORTED BY CHEN ZHIJIE2012 1/4GAIN HIGN SCORES COME ON!!!!!。
Chapter 2 Memo writing
备忘录（memorandum or memo ）大致可分两类：
第一类属于正式公文，常作为外交函件或商业合同的补充条 款或事项，具有一定法律约束性，因此文体正规，措词严谨 。 第二类备忘录是一种非正式的商务文件、便条，多用于公司 或机关内部，是以书面形式来交流内部事务的一种简便函件 。它可以用来解释政策、程序和指示；发布通知，提出信息 和行动要求；答复要求。也可以用来提醒事务或对决定、电 话交谈、会议提供书面记录。由于这类备忘录流通于一定单 位内部，因此大多格式简明、语言通俗。 我们将主要介绍第二类备忘录即商务备忘录（office memos）。
C. to proofread the memo
You’d better proofread it by asking yourself the following questions:
1. Is the format correct? 2. Have I included all the information I intend to convey? 3. Are all points presented logically? 4. Is my language clear and appropriate? 5. Are there any spelling or grammar mistakes?
Functions
–
Inform reader of new information ->informative (i.e., policy changes, etc) Persuade reader to take action -> persuasive (i.e., attend meeting, etc)
实用商务英语写作Chpater 2
Specimen memo
The HSBC Group To: All Staff From: General Manager Subject: Dress Code MEMO Date: 20 July 200X Reference
1-2
As you know, we have always enforced a strict dress code. We have now revised this code. I would like to inform you of the changes.
The way you organise the content of most e-mails, faxes, letters and memos is similar. However, the format - or layout - of these documents is different. Can you recognise the formats of the documents you write?
Conclusion
So, you can send e-mails and faxes to both colleagues and customers. However, you only send memos to colleagues and letters to customers.
Organising: Types of Correspondence
Question 2
Now read through the letter below. Identify the type of content in each of the five paragraphs in the spaces provided.
Chapter 2 Memo writing
Functions
– Inform reader of new information ->informative (i.e., policy changes, etc)
– Persuade reader to take action -> persuasive (i.e., attend meeting, etc)
1. What is a memo?
A memorandum [memə’rændəm]—or memo for short，is an intra-company (internal) document that is generally short, focuses on a single topic, reports information, makes a request, or recommends action.
2. How is a memo laid out?
Memo Heading Body
Parts of a Memo
Memo
To:
From:
Date:
Subject line:
Opening Segment
--- the purpose of the memo ( a brief overview of what the memo will be about, approximately the length of a short paragraph. )
1. Is the format correct? 2. Have I included all the information I intend to convey? 3. Are all points presented logically? 4. Is my language clear and appropriate? 5. Are there any spelling or grammar mistakes?
新世纪实用英语写作Chapter 2
The bright child is patient. He can tolerate uncertainty and failure, and will keep trying until he gets an answer. When all his experiments fail, he can even admit to himself and others that for the time being he is not going to get an answer. This may annoy him, but he can wait. Very often, he does not want to be told how to do the problem or solve the puzzle he has struggled with, because he does not want to be cheated out of the chance to figure it out for himself in the future. Not so the dull child. He cannot stand uncertainty or failure. To him, an unanswered question is not a challenge or an opportunity, but a threat. If he can't find the answer quickly, it must be given to him, and quickly; and he must have answers for everything. Such are the children of whom a secondgrade teacher once said, "But my children like to have questions for which there is only one answer." They did; and by a mysterious coincidence, so did she.
writing a memo作文
writing a memo作文英文回答：Dear Colleagues,。
I am writing to provide a comprehensive update on the recent project and to address the concerns raised in the previous meeting.Project Timeline.The project timeline has been revised slightly to accommodate the additional requirements that wereidentified during the design phase. The new timeline is as follows:Phase 1: Design and Development (Extended to September 15th)。
Phase 2: Testing and Validation (October 1st November15th)。
Phase 3: Implementation (November 16th December 31st)。
Project Budget.The project budget has also been revised to reflect the additional costs associated with the extended design phase. The revised budget is as follows:Phase 1: Design and Development $50,000 (Increase of $10,000)。
Phase 2: Testing and Validation $25,000 (Unchanged)。
Phase 3: Implementation $20,000 (Unchanged)。
writing a memo作文
writing a memo作文
今天，老师布置了一项新任务，要我们写一篇关于“写备忘录”的作文。
我顿时就觉得头很大，脑袋里一片空白，仿佛有一只小兔子在我的脑海里乱蹦急跳。
我想，写备忘录？这有什么好难的？不就写一些需要提醒的事情吗？只不过，老师说要写得好，要感觉有趣，要让人一看就明白，还得让人读了结束后都觉得有用。
我的笔尖在纸上左右不定，真不知道该从哪里开始。
我翻开书，上面有很多关于写备忘录的介绍，但我读着读着就昏昏欲睡。
忽然间，我脑海里掠过一个念头。
我想起我爸爸以前每天都用便签纸给我写一些千叮万嘱，例如“记得吃西药啊”、“晚上早点睡”之类的。
我决定尝试一下，先模仿着爸爸的样子，用彩色笔在纸上写了一条条叮嘱：
“今天下午要和朋友去游乐园。
”
“别忘了带水杯！”
“记得带雨伞！”
“回家后要完成作业。
”
写着写着，我忽然发现写备忘录真挺有趣！好像我在和未来的自己对话，吩咐自己不要忘记最重要的事情。
我把写好的备忘录贴在了我的书桌上，盯着它们，我心里透着一种怪异的得意。
我仿佛看到自己服从备忘录上的提醒，无惊无险地度过了一天，还顺利了很多，也开心了很多。
我想，这就是写备忘录的魔力吧！它可以帮助我记住一些重要的事情，让我早上都富有朝气，感觉起来像一只很开心的小兔子，在大草原上一蹦一跳。
应用文写作3-2备忘录 Memos
Memos
Summary 1. The definition of a memo
A memo is the short form of the Latin word memorandum. But today it is employed as a kind of communication form inside a company or group, in one word, for inner circulation.
difference 1 difference 2
The Order of the Heading Part:
Memorandum Date: (double-spaced) To: (double-spaced) From: The order of these items (double-spaced) may infrequently vary. Subject: (double-spaced) ………………………………………………. (single-spaced) ………………………………………………. (single-spaced) …………………………….. Text of the memo
2. are commonly used in the world of business writing
Differences: Memos and Letters
memos
are:
almost always used within an organization.
less formal than business letters
Formats of Memos
Two kinds of formats:
block format modified block format
商务MEMO写作技巧与例文
ExampleMemo1From: ManagementTo: Northwest Area Sales StaffRE: New Monthly Reporting SystemWe’d like to quickly go over some of the changes in the new monthly sales reporting system that we discussed at Monday’s special meeting. First of all, we‘d once again like to stress tha t this new system will save you a lot of time when reporting future sales. We understand that you have concerns about the amount of time that will be initially2 required for inputting3 your client data. Despite this initial effort, we are confident that you will all soon enjoy the benefits of this new system.Here is a look at the procedure you will need to follow to complete your area‘s client list:?Log on to the company web site at ?Enter your user ID and password. These will be issued next week.?Once you have logged on, click on "New Client".?Enter the appropriate client information.?Repeat steps 3 and 4 until you have entered all of your clients.?Once this information has been entered, select "Place Order".?Choose the client from the drop down list "Clients".?Choose the products from the drop down list "Products".?Choose the shipping4specifications5 from the drop down list "Shipping".?Click on the "Process Order" button.As you can see, once you have entered the appropriate client information, processing orders will require NO paperwork on your part.Thank you all for your help in putting this new system into place.Best regards,ManagementImportant Points to RememberUse the following structure to begin a memo:MEMOFrom: (person or group sending the memo)To: (person or group to whom the memo is addressed)RE: (the subject of the memo, this should be in bold)The term "memorandum6" can be used instead of "memo".?A memo is generally is not as formal as a written letter. However, it is certainly not as informal as a personal letter.?The tone of a memo is generally friendly as it is a communication between colleagues.?Keep the memo concise7 and to the point.?If necessary, introduce the reason for the memo with a short paragraph.?Use bullet points to explain the most important steps in a process.?Use a short thank you to finish the memo. This need not be as formal as in a written letter.。
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persuasive
• • • • • • To: Andy Andler, Benita Buchanan, Charles Chavez CC: Darcy Danko From: Heady the Head Honcho Date: June 1, 2006 Re: Need for New Memo Format I've noticed we don't seem to be able to communicate important changes, requirements and progress reports throughout the company as effectively as we should. I propose developing one consistent memo format, recognizable by all staff as the official means of communicating company directives. • While I know this seems like a simple solution, I believe it will cut down on needless e-mail, improve universal communication and allow the staff to save necessary information for later referral. Please talk among yourselves to determine the proper points of memo writing and return the input to me by 12 noon. I will then send out a notice to the entire staff regarding the new memo format. • Thank you for your prompt attention to this.
• • •
• 4. Underline key words to attract the reader’s attention; • 5. Number your paragraphs or points; • 6. Tabulate (put into columns,列表) information involving lists of numbers, prices, dates, and so on. • (See pp10-14)
•
• •
5. Organize your message in a manner that is easy to follow, easy to read, and easy to understand. 6. State your thoughts clearly, correctly, and concisely. 7. Indicate what your reader is to do in the closing paragraph. Be specific not only about the expected action but also about the time of the action.
practice
• You are the manager of a company / department. Your company / department is going to organize a two-day fall outing soon. Write a memo to inform the staff concerned of the time, place, itinerary, charge, and everything else necessary.
directive
To: All Staff From: Heady the Head Honcho Date: June 1, 2006 Re: New Memo Format Effective June 1 In order to make interoffice communications easier, please adhere to the following guidelines for writing effective memos: • Clearly state the purpose of the memo in the subject line and in the first paragraph. • Keep language professional, simple and polite. • Use short sentences. • Use bullets if a lot of information is conveyed. • Proofread before sending. • Address the memo to the person(s) who will take action on the subject, and CC those who need to know about the action. • Attach additional information: don't place it in the body of the memo if possible. Please put this format into practice immediately. We appreciate your assistance in developing clear communications. If you have any questions, please don't hesitate to call me. Thank you.
Suggestions
• 1. Consider your job level in relation to that of the person to whom you are writing. (top-down or bottom-up? from superiors to subordinates or from subordinates to superiors?)
• 2. GeaBiblioteka the tone of your message to the subject you are writing about as well as to the person to whom you are writing. Using formal language increases the social distance between a sender and a recipient, while informal language reduces this distance.
Tips for writing a memo
• Memos are meant for quick and easy reading, and are also kept in files for future reference. 1. Use of active voice is better than that of passive voice; 2. Use simple, action verbs rather than long phrases; 3. Use single words like “since”, “although”, “if” and so on to link your ideas;
•
•
3. Stick to the subject of your memo. Don’t mix several different topics in the same memo. 4. Identify the subject in the heading, and get into it immediately in the first paragraph. If your memo is a follow-up to a previous memo or a request from the reader, it is usually a good idea to make a brief reference.
Memo Writing
Memo (memorandum)
• A memo (memorandum) is an official note from one person or office to another within a firm or organization, usually for dealing with normal operations. It may be formal or informal and may be signed or not signed. Usually, there are 3 purposes of writing a memo: 1. to inform; 2. to request action; 3. to build up good will.