高考英语应用文写作——抱怨信投诉信【解析+模板+范文】
投诉信高考英语满分作文万能句型写作模板真题训练
应用文写作【投诉信】高考英语满分作文万能句型+写作模板+真题+训练【文章结构】第一段：我要投诉这次服务。
第二段：写明投诉原因第三段：阐述要求，并表示自己期望回复。
【万能句式】一篇首句1.I am writing to you about... which I received/bought...我写信给你是关于...我收到/买了...2.Iam going to complain about...我要投诉......3.I am writing to inform you that I am dissatisfied with your.我写信通知你，我不满意你的.....4. I feel sorry to trouble you but I am afraid that I have to make a complaint about.很抱歉，打扰你了，但我恐怕不得不向你投诉...5. I wish to draw your attention to the problem that I bought.我想提醒您注意我购买......的问题6.I am writing to make a complaint about…我写信是要投诉……7.I feel sorry to trouble you but I am afraid I have to make a serious complaint. 我很抱歉打扰你，但恐怕我必须提出严重的投诉。
二篇中句1. When I took... out of the bag and examined... closely, I found...当我拿…从包里出来检查……仔细地看，我发现……2.When I unpacked...and tried to use it,it did not work.当我打开时……我试过了，但没有用。
3.I will appreciate it very much if you could...如果你能......的话，我将非常感激4.I would be grateful if you could...如果你能......的话，我将感激不尽5.I trust you will take my complaints seriously and...我相信你会认真对待我的投诉和......三篇尾句1.I would be grateful if you could...如果你能……我会很感激。
高考英语应用文写作—抱怨信投诉信【解析+模板+范文】
应用文写作：抱怨信、投诉信在当今商品经济时代，商品买卖活动非常普遍。
在日常生活中，人们常会遇到对所购商品质量或售后服务不满意的情况，这时可以写投诉信(A Letter of Complaint )求得解决。
投诉信与普通书信的格式基本相同。
但要注意的是，写投诉信的目的是为了求得一个解决问题的办法而不是为了泄愤，因此写信时一定要注意态度诚恳、直截了当。
一、一封投诉信应包括三个最基本的方面：1.投诉内容。
一般放在信的开头。
常用的表达法有：I am writing to you about... which I received/bought ...I am going to complain about ...I am sorry to have to return with this letter... which I received/bought...2.投诉原因。
一般讲述对商品质量或售后服务不满意的地方。
常用的表达法有：When we checked..., we noticed...When I took... out of the bag and examined... closely, I found...When I unpacked... and tried to use it, it did not work.3.希望得到的结果。
常用的表达法有：Please let me know what you intend to do in this matter.I am returning... under separate post and look forward to receiving a full refund of...In view of the inconvenience that this has caused, I feel you should...二、具体细节①首段：注意客观礼貌a. 自我介绍;b. 引出投诉内容c. 表明目的要求。
高考英语写作技巧投诉信(投诉网上购买到问题运动鞋)
One month ago I bought/ordered/ purchased two pairs of sports shoes from/on your website, but I didn’t receive them until today. To my great disappointment, the shoes were so poorly packed up that the packaging was damaged on arrival. To make matters worse, they are of the wrong size. (Problems)
4. And if you choose to send the book again, please make sure it reaches me before April 15th.
5. I do hope you will take my complaint seriously and offer me a satisfactory solution.
It is a great pity that your goods and service have the following
unacceptable/unbearable problems/
faults. First, I ordered them one months ago but didn’t receive them until today. Second, the shoes were so poorly packed up that the packaging was damaged on arrival. To make matters worse, they are of the wrong size. (Problems)
一封投诉信英语作文(优秀5篇)
一封投诉信英语作文（优秀5篇）英语投诉信篇一写投诉信应本着真实的原则，如实的反映情况。
那么投诉信的格式是什么呢？下面让我们来学习一下吧！Dear ______,①I am ______(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about.③The reason for my dissatisfaction is ______(总体介绍). ④In the first place, ______(抱怨的第一个方面). ⑤In addition, ______(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的方面给你带来的后果).⑦I appreciate it very much if you could ______(提出建议和请求), preferably ______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply.Yours sincerely,Li Ming英文投诉信范文(Letters of Complaint)【英文投诉信范文一】Sunny Company34 Zhongcheng RoadJinlian BuildingShanghaiSeptember 12,Sales managerElegance Clothing Company45 West Street, NanjingJiangsu ProvinceDear Mr. Chang:On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled. We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.Sincerely yours,Sunny LeeManager【英文投诉信范文二】Florence TrunkemeyerCollege of BusinessBall State UniversityMuncie, IN 47300November 15,General Computer CorporationEngineering DepartmentP.O. Box 73219Fort Worth, TX 76108Dear Sir:With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.Yours sincerely,(Signature)英语投诉信篇二Dear Sir or Madam,I am writing to express/air dissatisfaction/disappointment/concern regarding accommodation. I would prefer to move into a single room next semester, as I find the present sharing arrangement inconvenient.I must explain that the reason for my dissatisfaction is my roommate’s inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties.To solve this problem/surmount this difficulty/improve this situation/crack this hard nut, I hope to draw the attention of the authorities concerned. I am sure you will agree that the only solution for me is to move into a room of my own. Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible.Yours sincerely,Li Ming尊敬的先生或女士：我写信是为了表达关于住宿的不满。
投诉信的模板英文作文格式
投诉信的模板英文作文格式英文：Subject: Complaint Letter。
Dear Sir/Madam,。
I am writing to express my dissatisfaction with the recent service I received at your restaurant. Last week, I visited your establishment with a group of friends to celebrate a special occasion. However, our experience wasfar from satisfactory.Firstly, the waitstaff were incredibly slow and inattentive. It took a long time for them to take our orders, and even longer for the food to arrive. When it did, it was cold and clearly had been sitting out for a while. Additionally, the quality of the food was subpar and didnot meet our expectations based on previous visits to your restaurant.Furthermore, the ambiance of the restaurant was disappointing. The music was too loud, making it difficult for us to have a conversation, and the overall cleanliness of the establishment left much to be desired.I understand that every business has its off days, but this experience was particularly disappointing given the high regard in which we held your restaurant. I hope that you will take my feedback into consideration and take steps to improve the quality of your service and the overall experience for your customers.Thank you for taking the time to read my concerns. I look forward to hearing from you and hope that we can resolve this matter amicably.Sincerely,。
高考投诉信模板
Yours sincerely,
Li Ming
假设你叫李华, 最近在某英文购物网站上购买了一 双鞋子，但出现了一些问题。
［写作内容］
请给网站写一封投诉信, 包括以下内容： 1.写信的目的； 2.投诉内容：
5.不可思议的 5.unbelievable
6.令某人大失所望
6.out of one's Much to my
expectation(s) disappointment
To my great disappointment
7.调查
7.look into / survey / investigate
相关短语
_t_h_e_p_a_i_r_o_f_s_h_o_e_s_I__b_o_u_g_h_t_o_n__y_o_u_r_w__eb__si_t_e. (我在你网站上购买的鞋子)
(3) I am writing to inform you that I__a_m__not _sa_t_i_sf_i_ed__w_i_t_h_t_h_e_s_h_o_e_s__b_o_u_g_h_t_o_n__y_o_u_r__ w__e_b_si_t_e_. (我不满意在你网站上购买的鞋 子)
Complaint Letter
要求写一封抱怨信：我叫不满意，2015年7月 20日在武汉手机市场买了一部6s, 要求公司换 一部,原因：
1.手机不响铃,不能发短信 send messages 2.手机已售完,无法更换 sell out; replace
3.新型号,没有配件,无法维修
a new type; spare parts; repair
高考英语应用文写作 抱怨信投诉信【解析 模板 范文】
应用文写作：抱怨信、投诉信在当今商品经济时代，商品买卖活动非常普遍。
在日常生活中，人们常会遇到对所购商品质量或售后服务不满意的情况，这时可以写投诉信(A Letter of Complaint )求得解决。
投诉信与普通书信的格式基本相同。
但要注意的是，写投诉信的目的是为了求得一个解决问题的办法而不是为了泄愤，因此写信时一定要注意态度诚恳、直截了当。
一、一封投诉信应包括三个最基本的方面：1.投诉内容。
一般放在信的开头。
常用的表达法有：I am writing to you about... which I received/bought ...I am going to complain about ...I am sorry to have to return with this letter... which I received/bought...2.投诉原因。
一般讲述对商品质量或售后服务不满意的地方。
常用的表达法有：When we checked..., we noticed...When I took... out of the bag and examined... closely, I found...When I unpacked... and tried to use it, it did not work.3.希望得到的结果。
常用的表达法有：Please let me know what you intend to do in this matter.I am returning... under separate post and look forward to receiving a full refund of...In view of the inconvenience that this has caused, I feel you should...二、具体细节1 / 8①首段：注意客观礼貌a. 自我介绍;b. 引出投诉内容c. 表明目的要求。
英文投诉抱怨信范文
英文投诉/抱怨信范文Sample 115 April 2006Dear Sir,I saw your advertisement for "the perfect lighter" in Sunday Times last week and immediately sent off a ￡2 postal order and the completed form for the lighter.Imagine my surprise when all I got in return was a box of matches! I could understand a mistake. I might even pardon a joke. But in this case, your advertisement is a deliberate lie since a friend of mine who also sent the coupon got the same result.I think it's a shame to promise an economical lighter when in fact you are not selling a lighter a1 all. Instead of saying it works quickly, you should admit that you are offering matches. And what about "only" ￡2: I usually pay 10 pennies for a box of matches, and they are often given away free.I regard your advertisement as a serious deception and demand that you send me my money back immediately. Otherwise I will take active stepsto make sure the Consumers' Association hear about it.Yours faithfully,Peter LiSample Writing 2:12 March 2006Dear Sir,I am highly disappointed in the proposed 2004-05 budget cuts to educa1ion. Taking away basic aid status and slashing our school budgets is a recipe for educational disaster in our school. The future lies with our children. They must have access to high quality educa1ion.My husband and I have worked hard to be able to live in a school district that provides high quality education for our children. Cutting funding in districts like ours will have a negative impact on property values.The school that my daughter attends is hardly wha1 I would describe as a "rich" school. Parents are asked to pay for books for all the classes, science supplies and for their students to participate in the performing arts among other items. If our school is to remain a world leader in technological development, cutting our school funds is the worst possible choice to make.Education funds should not be diverted away from education.Yours faithfully,Tom WilliamsUseful Expressions:I am highly disappointed in . . .I am writing to place a complaint against. . .I am sorry to inform you that. . .I am writing to draw your attention to . . .Please make sure that appropriate measures are taken to solve the problem.I hope you will look into the matter and give me an immediate reply.If our demand is not accepted and put into practice, we would resort to other measures.。
应用文写作投诉信讲义-高考英语作文复习专项
应用文写作——投诉信一、开头表明自己的写作意图，投诉、抱怨，要注意语言礼貌1. I am Li Hua, a (regular) customer of Amazon/your store, I'm writing to you to plain about...2. I'm writing to express my dissatisfaction/disappointment3. I'm writing lo inform you of a problem I am having with4. I wish to draw you attention to the problem/fault that5. I would like to express my dissatisfaction with the … bought on …(website) which is of poor quality.表达不满之情1. I was surprised /disapp ointed/annoyed to find … Much to my disappointment…2. Actually what annoyed me most was that…3. What bothers/annoys most is... To make matters worse,.../ Worse still, ...4. It was not until yesterday that 1 received the books/ order. Not until yesterday did I receive the books.5. I am very annoyed about the unsatisfying service offered by your staff.Paragraph2: 指出商品/服务的问题（投诉内容），并提出自己希望的解决方案二、投诉内容1. When the bag reached me, I was disappointed to find that there were some spots on the bag. Which could not be wiped off.（物品）When I checked the package,...2. When I reported it to your worker, he was rude to me, totally ignoring my request.3. When I checked with your worker, he treated me rudely, saying that it was all my fault.（服务）4. After my family checked in on August 5th, we were annoyed to find there was no access to the Internet and no hot water available after 10 p.m. Worse still, the room attendant was rude when we reported these problems to him. We didn't have access to the Internet The hotel didn't provide access to the Internet.三、提出要求/诉求1. I hope you will take my plaints seriously and resolve this matter quickly/ have it settled as soon as possible.2. I am waiting for a reasonable explanation and (expecting) an early reply.3. This is the worst experience I have ever had, and I would like to have my money back and an apology from your worker.4. I will return the novels and claim a full refund. Attached is my proof of the purchase.5.1 strongly demand either the school bag be exchanged or you give me a full refund6. For the above reasons, I strongly demand either you deliver a new one to me or return my money.四、结尾• Thanks for your consideration.• I'd appreciate it if you could settle the problem soon .• I'd be grateful if you provide a satisfying solution.• I believe you will take my plaint seriously.• I’d appreciate it if my demand is met.• Hopefully, you would look into the matter and make some appropriate improvements.写作模板：Dear sir or madam,I am Li Hua, ____________.I am writing to concern over the worrying effected/result caused by________, expecting to mand your attention and assistance/support.__________(when), I bought __________ at/on ___________ to________________(使用目的). However, I couldn’t help noticing some problems wi th it when I started to use it. After further inspection, I disappointedly found some other problems arouse, which means it was of poor quality. What annoyed me most is that the attendant on duty refused my requests rudely when I ask for a replacement. My purpose of writing this letter is to appeal to those in the service industry to enhance their service quality and return my money.Looking forward to your early reply.Yours sincerely,Li Hua 【例文1】假定你是李华，上周你在网上购买了一本英语字典，收到后发现一些问题。
投诉信模板英文版作文
投诉信模板英文版作文Subject: Complaint Letter。
Dear Sir/Madam,。
I am writing to express my dissatisfaction with the recent experience I had at your restaurant. Last week, I visited your establishment with my family to celebrate a special occasion. However, the service we received was extremely disappointing.Firstly, the wait staff seemed disinterested and inattentive. We had to wait for a long time before anyone came to take our order, and even then, our drinks took ages to arrive. It was clear that the staff were not properly trained and lacked the necessary skills to provideefficient service.Secondly, the quality of the food was below par. The dishes were either undercooked or overcooked, and thepresentation was unappealing. This was particularly disappointing as we had heard great things about your restaurant and had high expectations.Furthermore, the overall atmosphere of the restaurant was not welcoming. The decor seemed outdated and the cleanliness left much to be desired. It was not the enjoyable dining experience we had hoped for.In light of these issues, I would appreciate it if you could take the necessary steps to address these concerns and prevent similar incidents from occurring in the future.I believe that with some improvements, your restaurant has the potential to provide a much better dining experiencefor its customers.I hope to hear from you soon regarding this matter.Yours sincerely,。
投诉信内容模板英语作文
投诉信内容模板英语作文Complaint Letter Template: Writing an Effective Complaint Letter。
Introduction。
Writing a complaint letter can be a daunting task, especially when you are upset or frustrated with a product, service, or company. However, a well-written complaint letter can be an effective way to resolve issues and get the attention of the appropriate parties. In this article, we will provide a comprehensive template for writing an effective complaint letter in English.Addressing the Recipient。
When writing a complaint letter, it is important to address the recipient properly. If you know the name of the person you are writing to, address them by their name and include their title if applicable. If you are unsure of the recipient's name, you can use a generic salutation such as "To Whom It May Concern" or "Dear Sir/Madam."Opening Paragraph。
英语应用文写作之投诉信(letters of complaint).doc
英语应用文写作之投诉信(Letters of Complaint)【例一】Florence TrunkemeyerCollege of BusinessBall State UniversityMuncie, IN 47300November 15, 1998General Computer CorporationEngineering DepartmentP.O. Box 73219Fort Worth, TX 76108Dear Sir:With reference to our order No. W 98, the computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.Yours sincerely,(Signature)【例二】Sunny Company34 Zhongcheng RoadJinlian BuildingShanghaiSeptember 12, 2001Sales managerElegance Clothing Company45 West Street, NanjingJiangsu ProvinceDear Mr. Chang:to say that 40 cotton sweaters in white color were seriously soiled.We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.Sincerely yours,Sunny LeeManager。
应用文书信抱怨信(投诉,建议)
应用文-书信-抱怨信（投诉，建议）/建议信一、文章框架1.开门见山说明因何事投诉/建议；2.叙述具体事由，陈述后果；提出建议。
3.希望对方重视，采纳建议。
二、词汇要求complain about; complaint n.抱怨；投诉; disappointment; dissatisfaction; investigate;investigation; explanation n. furthermore adv.; meanwhile adv.; in my opinion; if I were you, I would…三、常用句型1. 表达抱怨：I am writing to you to complain about…;I wish to express my disappointment/ dissatisfaction about…;The focus of the complaint is …2. 提出建议：You have asked me for my advice with regard to … , and I will try to make some constructive suggestions.As to the problems you mentioned in your last letter, here are my suggestions.My suggestion are as follows.In my opinion; If I were you, I would … ; To solve the problem, in my mind …To remedy the matter, I suggest making the following changes.3. 望重视，采纳：I believe you will take my complaints seriously and let me have your early reply.; I hopeyou will give due attention to this matter; I hope you will kindly investigate …写作示例：A：书面表达假设你是李华，你对昨天乘坐得某次航班非常不满，请根据下面的提示给航空公司的经理写一封投诉信：1.航空公司弄丢了你的一个包，包内有非常重要的合同；2.飞机晚点一个半小时；3.飞机上的食物很差；4.空姐的服务态度不好。
投诉信的写作模板英文作文
投诉信的写作模板英文作文Subject: Complaint about Poor Service at Restaurant。
英文：Dear Manager,。
I am writing to express my disappointment with the poor service I received at your restaurant last Friday. Myfriends and I had made a reservation for 7:30 pm, and we arrived on time. However, we were kept waiting for nearly30 minutes before we were seated. This was unacceptable, especially considering that we had made a reservation.Once we were finally seated, it took another 20 minutes for a server to come and take our drink orders. Throughout the evening, the service was incredibly slow andinattentive. We had to constantly flag down our server just to get a refill on our drinks or to order additional dishes.Furthermore, the food itself was not up to par. Mysteak was overcooked and dry, and my friend's pasta was undercooked. When we brought these issues to the attentionof our server, they simply apologized and offered nosolution or compensation.Overall, the experience was extremely disappointing,and I expected much better from a restaurant of your reputation. I hope that you will take this complaint seriously and take steps to improve the service at your establishment.Sincerely,。
英语抱怨信范文
抱怨信英语作文Dear Mr manager，I venture to write to complain about the quality of the/I’m writing to complain about the service you had provided for me this February。
My friends and I participated in your travel agency。
However, we hadn't received the perfect service you had promised。
I want to tell you something about it.First of all, I felt really angry about the guide。
She was so rude and unprofessional that she told us little about the tourist attractions.Besides, she just listened to the MP3 herself and was arbitrary about the tourists' requirements。
Secondly，the hotel was so bad that I could hardly eat the food and it was so noisy that I couldn’t sleep well those days which had a great impact on my travel. On top of these, you had asked us to pay for something we didn't need and I think it was illegal.Therefore, I hope you can compensate for my loss. You can call me to talk about the details. I would be grateful if this matter can have your immediate attention.英文投诉信范文(Letters of Complaint)Dear Sir:With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday，but we regret that 20 sets were badly damaged.The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing./We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.Therefore，I wish to declare a refund. I will appreciate it if my problem receives due attention。
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应用文写作：抱怨信、投诉信在当今商品经济时代，商品买卖活动非常普遍。
在日常生活中，人们常会遇到对所购商品质量或售后服务不满意的情况，这时可以写投诉信(A Letter of Complaint )求得解决。
投诉信与普通书信的格式基本相同。
但要注意的是，写投诉信的目的是为了求得一个解决问题的办法而不是为了泄愤，因此写信时一定要注意态度诚恳、直截了当。
一、一封投诉信应包括三个最基本的方面：1.投诉内容。
一般放在信的开头。
常用的表达法有：I am writing to you about... which I received/bought ...I am going to complain about ...I am sorry to have to return with this letter... which I received/bought...2.投诉原因。
一般讲述对商品质量或售后服务不满意的地方。
常用的表达法有：When we checked..., we noticed...When I took... out of the bag and examined... closely, I found...When I unpacked... and tried to use it, it did not work.3.希望得到的结果。
常用的表达法有：Please let me know what you intend to do in this matter.I am returning... under separate post and look forward to receiving a full refund of...In view of the inconvenience that this has caused, I feel you should...二、具体细节①首段：注意客观礼貌a. 自我介绍;b. 引出投诉内容c. 表明目的要求。
②主体：展开说明投诉原因、具体理由或后果，注意内容充实，符合交际习惯。
a. 详细说明情况，中肯提出问题;b. 提出改进建议，表明希望如何解决;c. 拓展题目内容，尤其要强调如何问题不解决所带来的后果。
③尾段：提出解决方案，不用展开，注意公平公正、礼貌原则。
a. 表达强烈愿望，希望上述问题得到迅速恰当的解决;b. 有时可就问题的解决限定时间;c. 对有关人员的努力表示感谢;d. 希望尽快得到满意答复。
文章的整体框架按照上述标准进行，具体到没一句的把握则如下：第一部分：提出抱怨并表示遗憾(1) 很抱歉打扰您，但我必须郑重提出投诉。
I am sorry to trouble you but I am afraid that I have to make a serious complaint.(2) 我很遗憾地告诉你投诉有关…….的事由。
I am sorry to tell you that there should be cause to complain about …(3) 我真的很讨厌抱怨，但最近有一件事情确实令人烦心。
I really hate to complain, but one thing is really disturbing now.（4）I’m writing to bring your attention to the problems I have had with …第二部分：阐述问题发生的经过第三部分：指出问题引起的后果(1) 噪音影响我的睡眠，使得我在上班时间无法集中精力。
结果这些天我已经搞错了好几次The noise disturbs my sleep so that I can’t concentrate on my work during thework time, and as a result, I have made several mistakes these days.(2) 在这样(嘈杂)环境下我无法进行研究，我需要一间安静的房间。
For me this environment is very difficult to make studies and I need a quiet room.第四部分：提出批评及处理的意见或敦促对方采取措施(1) 我认为是你认识到……的时候了。
I think it’s high time that you realized ….(2) 我们深知你们并不经常出错，但我们希望能确保这类差错不再发生。
We know that you are not generally careless, but we should like your assurance that this will not happen again.(3) 我必须正告贵方，除非对目前状况采取措施，否则我将被迫诉诸法律。
I must warn you that unless you do something about the situation, I will be forced to take legal action.(4) 坦率地所，我不再准备忍受这种状况。
Frankly, I am not prepared to put up with the situation any more.(5) 如果您能尽快调查此事，我将不胜感激。
期待您尽快回复。
I would be very grateful if you could look into the matter as soon as possible. AndI am looking forward to an early reply.(6) I hope you will take steps to rectify（改正） this situation soon.(7) It is high time you took some measures to solve…(8) I sincerely hope such things will never take place again.(9) You must rectify the situation, or I will take it to the court.(10) If you can’t give me a satisfactory answer, I will complain it to the Consumer Association三、小模板①Date,Dear …,I am writing to complain about…I trust you willtake my complaints seriously and.. If it is not properly settled, I would ask you to give back my money, or I would complain to the concerned authorities.Yours sincerely,②Date,Dear …,I am writing to inform you that I find…unsatisfactory…..I hope you attach importance to this matter, and help settle it as soon as possible.Yours sincerely,三、范文【范1】Dear Sir,I am writing to you about a typewriter I ordered from you on 13 March, 2003.When I unpacked the machine and tried to use it, I found the backspace key didn't work. Looking it over, I also found the line space regulator has been cracked.As you know, the machine is unconditionally guaranteed for a year. Since you have no service man in this city I am obliged to return it to you. I hope you can send me a new one within a few days.Yours truly,Wang Ping[点评]这是一封要求调换打字机的信。
作者首先说明了要投诉的商品是一台打字机。
接着作者抱怨了打字机的质量问题：退格键坏了，行距调节器破裂。
由于打字机是无条件保修一年，而本市又没有维修人员，作者最后要求调换产品。
信中列举的质量问题符合实际，调换的理由充分，作者的态度诚恳，因而调换的要求是合理的。
【范2】假设你是李强，请你就本校图书馆的状况给校长写一封信，内容应涉及图书馆的藏书数量和更新状况、环境、服务等，可以是表扬，可以是批评建议，也可以兼而有之。
A Letter to the University President about the Library Service on Campus.January 6th, 2006 Dear Mr. President, I am writing to express my concern over the Library service on the campus.As a major in English, I find that most of the books in English in the library are outdated. So far, I have not come across a single book published after 1995. As a result, we fail to get the latest information of academic development both at home and abroad. In addition, the light in the reading room is far from bright, which does harm to our eyes. Worse still, there is no air-conditioning and we are sweating heavily still while reading. Last but not least, the newly developed electronic information system does not work well and needs further improvement. A great number of books should have been listed in the system.There is no denying that the library has helped us a lot. But it is in urgent need of improvement. When im-proved, the library is certain to provide much more help with our study.Thank you for your time. I am looking forward to your reply.Yours sincerely,Li Qiang【范3】Directions: Write a letter to complain about the bad service you have received①Dear manager,I am writing to show my great anger about the bad service I encountered in your department store last Sunday. That saleswoman was by no means patient enough to answer my questions about the products. She was so eagerly talking with her friend that she just turned a deaf ear to my questions. I felt disappointed that such bad service could have happened in a so-called five-star department store.I hope you do something to stop such things happening any more, just to save your sto re’s fame.②Dear Sir/Madam,I am writing to you to complain about your hotel. I had a terrible stay in room 5012 of your hotel from the 24th to the 26th of August 2002,when I came to Guangzhou on business.The air-conditioning in my room could not be turned down or switched off. When I asked the reception staff to do something about it, they laughed and told me it was better than being hot. I asked your front of house manager and she told me she would send someone to my room immediately. No-one came. As a result, I was very cold every time I was in the room.I paid a lot for my stay in your hotel and expect much better service from sucha well-known hotel. In future, I will not be staying at your hotel again and will inform my business associates of the terrible service.Yours faithfully,Ken。