完整word版组织行为学全英文版复习题

OB复习题

一、名词解释

1、Learning: Any relatively permanent change in behavior that occurs as a result of experience.

2、Attitude: Evaluate statements or judgements concerning objects,people,or events.

3、Informal Group: A group that is neither formally structured nor organizationally determined; appears in response to the need for social contact.

4、Communication:The transference and understanding of meaning.

5、Leadership:The ability to influence a group toward the achievement of goals.

6、Organization :A consciously coordinated social unit,composed of two or more people,that functions on a relatively continuous basis to achieve a common goal or set of goals.

7、Motivation:The process that account for an individual's intensity,direction,and persistence of effort toward attaining a goal.

8、Personality:The sum total of ways in which an individual reacts and interacts with thers.

9、Negotiation:A process in which two or more parties exchange goods or services and attempt to agree on the exchange rate for them.

二、掌握的知识点

1、Attitude:

①implication above;

②It can be seen by looking at the three components: cognition, affect, and behavior.

③Most research in OB has been concerned with three types of attitudes: job satisfaction, job involvement, and organizational commitment.

④Attitude and Consistency: Research has generally concluded that people seek consistency among their attitudes and between their attitudes and their behavior.

⑤Cognitive Dissonance Theory: No individual, of course, can completely avoid dissonance. If the elements creating the dissonance are relatively unimportant, the pressure to correct this imbalance will be low. The degree of influence that individuals believe that they have over the elements will have an impact on how they will react to the dissonance. High rewards accompanying high dissonance tend to reduce the tension inherent in the dissonance.

⑥Measuring the A-B(attitude-behavior) relationship:

A. Moderating Variables: The more specific the attitude and the more specific the behavior, the stronger the link between the two.

B. Self-perception theory: Attitudes are used after the fact to make sense out of an action that has already occurred.

⑦An application—Attitude Surveys: Elicit responses from employees through questionnaires about how they feel about their jobs, work groups, supervisors(监督者), and the organization.

⑧Attitude and Workforce Diversity(劳动多样性): It is increasingly concerned with changing employee attitudes to reflect shifting perspectives on racial, gender, and other diversity issues.

2、Job involvement: It is a kind of the degree to which a person identifies with his or her job, actively participates in it, and considers his or her performance important to self-worth.

3、The big five model:

The Big-Five model includes the following five factors: