新编剑桥商务英语中级第三版听力 03
剑桥商务英语中级第三单元BECvantagemodule3
Key and Analysis：说出每种公司开设方式的一个优点和缺 点，并且举例说出一家你所熟悉的公司。如果没有经验，可 以参考以下思路：
独立经销店 合伙经营店 加盟连锁店
优点
缺点
利益独享
如果破产则丧失 一切
压力共担
策略可能产生分 歧
给定经营模式， 部分利润要上交
风险较小
授予特许的经营
者
Useful Words and Expressions
3.1 Speaking: Discussing a schedule
3.1 Vocabulary: Types of business
Useful Words and Expressions
1. sole trader
独立法人，独立经销店
2. partnership n.
合伙经营
3. franchise n.
Contents
Module Three
3.1 Business topic: Starting a business
3.2 Business skills: Leaving and taking
messages
3.3 Exam spotlight: Listening Test: Part One
特许经营者，加盟者
9. ludicrous adj.
荒谬的，可笑的
10. charge one’s own prices 自行定价收费
Useful Words and Expressions
11. menu content 12. solicitor n. 13. profit margin n. 14. branch out 15. launch vt. 16. invest vt. 17. venture n. 18. fee n. 19. run (a company/
初级新编剑桥商务英语第三版听力原文
初级新编剑桥商务英语第三版听力原文全文共3篇示例，供读者参考篇1Title: Original Listening Text from Cambridge English for Business 3rd EditionUnit 1: Introducing the BusinessPart 1: Company BackgroundNarrator: Welcome to the first unit of Cambridge English for Business 3rd Edition. In this unit, we will be introducing the concept of a business and discussing the background of a company. Let's listen to a conversation between two colleagues, Mike and Sarah, as they discuss their company's history.Mike: So Sarah, can you tell me a bit about the background of our company?Sarah: Sure, our company was established in 1998 by a group of entrepreneurs who saw a gap in the market for innovative technology solutions. Since then, we have grown to become a global leader in the IT industry.Mike: That's impressive. What are some of the key milestones in our company's history?Sarah: Well, in 2005, we launched our flagship product, which revolutionized the way businesses handle data storage. And in 2010, we expanded into new markets in Asia and Europe, further solidifying our presence in the industry.Mike: It sounds like our company has come a long way since its inception. What sets us apart from our competitors?Sarah: I think it's our commitment to innovation and excellence. We are constantly striving to stay ahead of the curve and deliver cutting-edge solutions to our clients. This has helped us build a strong reputation in the market.Narrator: Thank you for listening to this conversation on company background. In the next part, we will discuss the importance of market research in business. Stay tuned!Part 2: Market ResearchNarrator: In this part, we will explore the concept of market research and how it can benefit businesses. Let's listen to a discussion between two marketing executives, Jane and Tom, as they talk about the importance of conducting market research.Jane: Tom, why do you think market research is essential for businesses?Tom: Well, market research provides valuable insights into consumer preferences, market trends, and competitor strategies. By understanding the needs and wants of their target audience, businesses can tailor their products and services to meet customer demand effectively.Jane: That makes sense. How can market research help businesses make informed decisions?Tom: Market research allows businesses to gather data on consumer behavior, competitor performance, and market conditions. This information can help businesses identify new opportunities, anticipate market trends, and make strategic decisions that will drive growth and profitability.Jane: It sounds like market research can be a powerful tool for businesses. How can small businesses benefit from market research?Tom: Even small businesses can benefit from market research by gaining a deeper understanding of their target market, identifying niche opportunities, and assessing thecompetitive landscape. This can help them make informed decisions and compete effectively in the market.Narrator: Thank you for listening to this discussion on market research. In the next unit, we will explore the role of communication in business. Stay tuned!End of Unit 1This is just a sample of the original listening text from Cambridge English for Business 3rd Edition. The full version of the textbook contains a wide range of listening materials that cover various business topics in depth. We hope you found this sample text helpful in improving your listening skills and understanding of business concepts. Thank you for listening!篇2Cambridge English for Business is a series of self-study or classroom courses for professional English learners. The series is designed to improve communication skills and provide a strong foundation in the language for work-related purposes. The third edition of Cambridge English for Business offers updated content and a variety of activities to help learners engage with the material.One key component of the Cambridge English for Business series is the listening section. Listening is a crucial skill for effective communication in the business world, as it allows professionals to understand instructions, conversations, and presentations. The listening section in the third edition of the series is designed to expose learners to a range of accents and speech patterns, helping them become more comfortable with understanding English spoken in different ways.Each unit in the Cambridge English for Business series includes a listening task that focuses on a specific aspect of business communication. For example, learners may listen to a simulated business meeting, a customer service call, or a presentation. The materials are authentic and relevant toreal-world business situations, providing learners with valuable exposure to business English in context.In addition to listening practice, the Cambridge English for Business series also includes activities to help learners develop their listening skills. These activities may include pre-listening tasks to set the context, comprehension questions to check understanding, and post-listening activities to reinforce learning. Learners have the opportunity to practice listening for gist,specific information, and detail, as well as to improve their ability to identify key points in a conversation or presentation.Overall, the listening section in the third edition of Cambridge English for Business is a valuable resource for professionals looking to improve their listening skills in a business context. With a focus on authentic materials, relevant content, and varied activities, the series provides learners with the tools they need to succeed in the global business environment.篇3Cambridge English for Business第三版是一套专门设计用于商务英语听力训练的教材。
商务英语中级第三版答案
商务英语中级第三版答案【篇一：剑桥bec真题中级第三辑口语解析(part 3discussion)】staff magazineyour company is planning to introduce an internal magazineto keep staff informed of company developments. you have been asked to help plan the staff magazine discuss the situation together, and decide:what type of information to include in the magazine which type of staff should contribute to the magazine ? how often the magazine should be published 【题目分析】企业内刊你所在的公司目前正计划发行企业内部期刊以帮助员工随时了解公司的发展状况。
要求你帮助策划企业内刊的设计。
你们一起讨论这个话题，并决定：杂志包括哪些内容 ? 杂志所定位的员工类型 ? 杂志的发行周期【词汇、短语】特写 feature 视觉的 visual 熟悉的，了解的 up-to-speed 上交 submit 使适应，定位 orient 承诺，奉献commitment 【句型点击】 ? 正面评价观点 good idea!i really appreciate what you’ve said you’ve made a very good point. that’s interesting!【参考范例】a: i think the staff magazine should be published four times a year and contains news and features about events in the companyand the achievements of staff.b: i don’t think so. a monthly publication of news , analysis, opinions, interviews, competitions and feedback would be better,which can cover a wide range of topics, of interest to staff.c: i prefer the monthly. the magazine is an easy and convenient way of keeping up-to-speed with everything that’s going on inthe company. in addition, staff magazine is designed to create a corporate culture that can connect all people in. so, the more, the better.a: ok, maybe you are right. staff magazine should involve everyone and everything in the company. a rich, prompt and diversecoverage satisfies all needs and expectations. by the way, what could be the target audience of the magazine?b: since every issue is designed to give staff a better understanding of our business, to share knowledge and experiences, toprovide interest and entertainment and to show readers why the company is a good place to work, the magazine should be oriented to all the staff members.c: you can target the staff magazine to different groups, for individual department may want their version of the magazine. moreover, staff should be encouraged to become involved in producing the magazine and building a sense of community and engagement.a: an employee magazine, um, sounds nice. and printed staff magazines can be out of date before staff even read them; so what about e-magazine, which allows content to be alive and up to date?b: good idea! then staff can get information across in an engaging and visual way. down-loading and uploading old and newissues are really easy through the internet and intranet. anyone can easily submit their article or update in the relevant section of the staff magazine.c: so many ways to improve the magazine and the staff magazine is such a great commitment to help staff to communicatebetter, and be better informed. even the clients can get useful information and grasp business opportunities from the staff magazine.第三辑test 2video conferencingthe company you work for is concerned about the amount of time staff spend traveling to meetings in other branches of the company, and is looking at alternatives.you have been asked to make recommendations about introducing video conferencing. discuss the situation together and decide:what the company needs to know about the meetings that take place at present. ? what are the advantage and disadvantage of video conferencing might bewhat kinds of practical preparations would be needed before introducing the system? 【题目分析】电视会议你所在的公司目前很关注员工出差到其他分公司开会的用时问题，正在寻找可替代的开会方式。
剑桥商务英语听力练习(1-5)录音脚本
剑桥商务英语（中级）听力练习1-5 录音脚本及参考答案2009年6月听力练习1Listening Part OneI. Questions 1-12●You will hear three telephone conversations or messages.●Write one or two words or a number in the numbered spaces on the notes or formsbelow.●After you have listened once, replay each recording.Conversation One (Questions 1-4)W: Personnel.M: Hello, it’s Tim here from Finance.W: Hi, Tim.M: I’ve had a letter from the Tax Office about a student who worked here last summer. I wonder if you could look it up in your records.W: Sure, what’s the name?M: The surname is Jaye, first name’s Steven.W: How’s he spell his surname?M: J-A-Y-E. Got that?W: Oh, yes, here we are, lives at 183 School Road, Barnfield.M: Yes, that’s the one.W: And you say he was working in Finance?M: U m…Customer Services, actually.W: Ah, they had lots of students working for them last summer.M: Well, the tax people want to know his exact job title, I’m not sure why.W: Mm…let me see. Oh, he was an office assistant.M: Right, got that. They also want to know about his monthly earnings.W: Let’s have a look. £538.70 a month. Oh, sorry, he was a scale one, so that’s £457.60.Anything else?M: That’s fine, thanks. I’ll send them the information today.Conversation Two (Questions 5-8)W: Hello, Black-Ball Printers. Julie David’s speaking. How may I help you?M: Hello, this is Mark Jones from Europe Holidays. I was hoping to speak to Steven Kirby about the stationary you’re printing for us.W: I’m afraid Steven is away until Friday.M: Oh, you see, I’m not v ery happy with the business cards and I want to see if I could make a couple of changes to the paper, too.W: Would you like me to pass on the message?M: Yes, please. The thing is I’ve just received your proofs. The cards themselves are fine, but you se em to have misunderstood the quantities. I’m sure I asked for 500 for eachof the Marketing Executives, and 750 for me but you’ve put everyone down for 750. W: Right, I’ve made a note of that. Is there anything else?M: Yes, well, this is my mistake really. Could you ask Steven to move the company logo further to the left? It’s too close to the address of the moment. I think that’s all for now.Thanks.Conversation Three (Question 9-12)W: Jeff?M: Yes?W: I just want to find the lines for the preparation for the delegation next week.M: Certainly. It’s Thursday, isn’t it?W: Yes. Now, can you make sure that each of them gets a name badge and the information pack? The badges are done but you need to prepare the packs with all relevant information.M: Ok, that shouldn’t take too long. What about catering?W: Coffee’s organized for 11:03, but lunch, it’s 1:00. We need to reserve it for 12 people.The office restaurant is close next week, can you ring the Park Hotel. The Grand Hotel was a bit disappointing last time.M: I’ll get down to that.W: Now, they’ll be coming straight from the station and the taxi would bring them to the front gate, so make sure you’re there to greet them. That’ll be about 10:00.M: 10:00, and then…W: …into reception, I think. Make s ure the new designs are on display. I want them to see those first.M: Ok.W: Oh, let me know if all is finalized. Bye.Listening Part TwoII. Questions 13-1713.W: Well no wonder the bank’s returned it unpaid. Look, the figures don’t match the amount in words. I expect someone was filling it in too much of a hurry. Let’s see, we’d better issue another one straight away to pay Mrs. Burton, because it’ll be another three weeks if we wait for the next cycle of payments. Her expenses on that sales trip were pretty high, and it wouldn’t be fair to keep her waiting much longer.14.M: Some of the suppliers are already asking about the increases. I’ll check, but I seem to remember from last week’s meeting that in the end we agreed on three per cent. So what I’ll do is go down each column and calculate the new amounts, and then it can be printed in time to be inserted into the new brochures. Can you check the figures for me, though, before it goes to the printers?15.W: We’ve just received the paperwork from you about cleaning our premises, and I have to say that it doesn’t reflect what we agreed in our conversation last week. For one thing, it says that we have to supply our security code, and for another it specifies monthly payment in advance, and I told y ou both of those were out of the question. I’m afraid I really can’t sign this. Could you send me a revised one?16.M: Of course, this only gives a very general picture. But as you can see, cash is a particularly healthy area. That’s even when we take in to account regular outgoings on loans and leasing equipment, which are included in the final totals. And even more significantly, unpaid orders are actually excluded from the final calculation. These represent a sum of approximately thirty thousand pounds. With that in mind, we can say that the company’s overall position is still strong.17.W: I’ve just asked the Arden Conference Centre about availability for our next training seminar, and they said they still haven’t been paid for the one before last, wh ich should’ve been dealt with six months ago. I’ve had to ask them to send a duplicate! We really must be careful. Arden give us very favorable prices, but we haven’t got a contract with them– Can you deal with it straight away so we stay in their good books?Listening 1 参考答案1. Jaye2. Customer Services3. office assistant4. 457.605. Europe Holidays6. business cards7. Marketing Executives 8. (the) (company) logo9. information pack 10. Park Hotel11. front gate 12. new designs13 E 14 B 15 G 16 F 17 A听力练习 2Listening Part OneI. Questions 1-12●You will hear three telephone conversations or messages.●Write one or two words or a number in the numbered spaces on the notes or formsbelow.●After you have listened once, replay each recording.M: Good morning, Oakleaf Business Training, how can I help you?W: Hello, my name’s Enid Steven of Up Leo Smith I’ve booked two one-day courses, but now I need to change one of them.M: Let me get your details upon the screen. Right, you’ve booked Report Writing next month.W: Yes, that one’s ok, it’s Taking Minutes that I cannot manage on the 8th of July. Do you know when it’s running again?M: Oh, let me see. Mm, not until the 18th of September, I’m afraid.W: That sounds fine. Oh, I think I’ll be abroad then.M: Then there’s the 1st and 13th, October.W: I like the late date, please.M: Fine, I’ll change your booking.W: Another thing. It says in your brochure everyone attending a course gets a certificate, but I haven’t received one for a course I took last January.M: Oh, I’m sorry about that. Which course was it?W: Ah…something to do with dealing with the public.M: Mm, that must be customer service.W: Sounds familiar.M: Ok, I’ll put it in the post today.W: Thank you very much. Goodbye.M: Goodbye.Conversation Two (Questions 5-8)M: Hello, **Telecoms.W: I’d like to speak to Tony Wilson, please.M: I’m afraid Tony isn’t available. Can I take a mes sage?W: Yes, please. I’m Sheila Dallas from World Net.M: Right.W: I’m ringing about the telephone system your firm installed here yesterday. We are not happy with it.M: Oh, dear. What seems to be the problem?W: First of all, your engineer said with th e number of the extensions we’ve got, 6 outside lines would be enough, but we asked for 8. And anyway, you’ve charged us for the larger system.M: Right, we’ll look into that.W: Then, whenever we try to transfer calls from one extension to another, we loose them.We’re following the instructions, but it just doesn’t work.M: I see.W: And finally, could you ask Tony to check the invoice please? He promised us a discount on installation which is shown on one of the equipment, but that isn’t there. M: Righ t, I’m sorry about that. I’ll get Tony to contact you as soon as he’s free.W: Thank you. Goodbye.M: Goodbye.M: Good morning. Marketing Department. Peter Menzies speaking.W: Hello. Could I speak to John Fitzgerald, please?M: I’m afraid he’s not in the office at the moment.W: Well, this is Elizabeth Parnell calling. I wanted to talk to John about the meeting next week. You see, I only get back on Tuesday night from a trade fair in the States.M: So, would you like me to give him a message?W: Yes, could you ask him if we can postpone Wednesday’s meeting? Till after lunch. That would be easier. It was originally going to be at ten a.m.M: OK. I’ll ask him to change it. I’ll get back to you with a time.W: Thanks. And could you also ask him to add another item for discussion at the meeting?I thought we were going to talk about the revised budgets –but I can’t see this on theagenda.M: OK. I’d better ask him to call you …W: Yes, please. I’m at Head Office at the mome nt. Can he phone me here today –I won’t be back at my own desk until tomorrow afternoon.M: Right, I’ll give him the message.W: Thanks.M: Bye.W: Goodbye.Listening Part TwoII. Questions 13-1713.W: Yes, it was interesting. Some of it was rather obvious, of course, like dressing smartly, making sure you arrive on time, that sort of thing. But there’s also quite a lot I’ve never really considered, like ways to interpret what the advertisement is really asking for, reading between the lines, and the section which lists some of the harder questions they tend to ask you with effective answers you can give.14.M: Invaluable, I’d say, such as how to prevent making some of the more embarrassing mistakes. It gives you kind of time scale to follow through. For example, they stress that you need to get publicity up running a good 6 months before you want to stage the event. And your main speakers booked earlier than that. They say you must make sure you got a good assistant to support you. Check the details.15.W: Actually, although it was a bit long, it was definitely useful. The trouble often is, when the management take on new staff, they don’t necessarily really know what skills and qualities are needed. I want someone who’s more than just a secretary ty ping out letters every day. I’m looking for a right hand, someone to do everything, and this book spells out what that means. It helps me to drop out a job description.16.M: Well, I wish I read it some years ago, that would have saved me from some of my worst inefficiencies. I recommend it to anyone. It shows you how to produce a perfect schedule for getting through your workload. Once you’ve got yourself organized, made lists of tasks and priorities, you can make best use of each and every day. Otherwise, you’re just constantly confusing your PA with endless requests all terribly urgent.17.W: Certainly, a lot of the book was very specialized, but it did give me an idea of how the agencies do the job. Of course, they are the people with creative ideas, the expertise, so I’m happy to trust the image development work to them, but I read the book so I could talk to them on equal terms about what we were trying to do and how well it fits in with our overall business strategy.Listening 2参考答案1. Taking Minutes2. 13(th) October3. certificate4. Customer Service5. Worldnet/ World Net6. outside lines7. transfer calls 8. (the) equipment9. trade fair 10. after lunch11. revised budget 12. Head Office13.H 14. E 15. F 16. A 17. D听力练习 3Listening Part OneI. Questions 1-12●You will hear three telephone conversations or messages.●Write one or two words or a number in the numbered spaces on the notes or formsbelow.●After you have listened once, replay each recording.Conversation One (Questions 1-4)M: Hi, Janet, this is Alan. I’ve just had an interesting conversation with a man form Electrolin. It should really be followed up with a visit or something, but I’m on a holiday from tomorrow, so could you do it for me?W: Sure. Is he interested in accountancy package?M: I wish he were. For the time being, he’s only asking about the customer database, something to keep a record of contacts and action taken.W: Okay. Who’s the contact person? Is the Sales Manager?M: Not this time. It’s the new Communications Director, Steve McCormack.W: Okay. The first thing I wanna do is look at it so I’ll give him a ring and suggest hecomes here for a product demonstration.M: That’s a good idea. Can you arrange it before I get back?W: I should think so. How urgent is it? Should I contact him immediately?M: I wouldn’t say it’s top priority, more like medium, I’d say. Get in touch with him when you got time. Anyway, thanks, bye for an hour. I’ll talk to you again soon.Conversation Two (Questions 5-8)M: Lightweight Cycles, Fill Mall, Sales.W: Hello, Fill. It’s me, Saundra.M: Hi, Saundra, what can I do for you?W: We’ve just got the Sales Literature for the Paris Trade Show next week and there’re some problems. Can you get it sorted out for me?M: Go ahead.W: First of all, we need some more catalogues for racing wear. There’s a lot of interest in it, especially the shorts and shoes.M: Okay, 30 enough?W: That should do it. And you know the little pull of leaflet for the children’s cycles. W ell, there’s a mistake on the 3rd page. The specifications for the wheels are wrong.M: Oh, that’s bad. We’ll change that and get you new copies by the weekend. Anything else?W: Eh…yes, the touring cycles, the lightweight ones. I cannot find any pricelist s for them.Please ask whether they’ve been sent out.M: Okay. And are you all right for the order forms?W: No, thanks for reminding me. We’re short of forms for spare parts. Could you send us some more?M: Right, got that.W: Ah…that’s it then. Thanks, F ill.Conversation Three (Question 9-12)W: Hello, APT Office Equipment.M: Hello, this is John Ryman from Planet Design Shops. I’m calling about our order for security camera. It’s been dispatched tomorrow and the driver will need delivery instructions.W: Okay.M: Address first. The old confirmation gave the Retail Park as the delivery address, but your invoice has our central branch, (oh) that’s not we’ll want it to be delivered, the confirmation was right.W: Okay.M: Now, parking. The spaces opposite the shop are for disabled drivers only, so your driver should use the loading area where he sets up your equipment.W: I’ve got that.M: We’ve had payment ready for you.W: That’s fine, thanks. I’ll make out the receipt for the driver to give you when he m akes the delivery. Will you be paying back by check?M: Yes.W: And you have something for the driver to collect, I understand.M: Yes. We’ve come to the end of the rental period on our photocopier; we bought a new model, so the old one’s to be returned.W: Right. The driver will call you tomorrow with a definite time.Listening Part Two13. EM: We’ve looked at various measures and would be making recommendations to senior management next week. We think the company should consider introducing an evening s hift to maintain 70% capacity on all the machines. We’re also aware the hold ups of the packaging line. And we’d like to bring in an additional machine and split the line in two. That’ll speed things though. We did consider bonus schemes for certain catego ries and employee but decided this wouldn’t have sufficient impact.14.ＦW: When we first required the factory premises, the rent was well within our means. But because that area of the city has developed more quickly than others, it’s now a prime site and the cost of retaining it has risen accordingly. In fact, we would make considerable savings by relocating to the industry estate on the other side of the town, which would improve product distribution anyway. A second suggestion is to vacate the top floor of the building. We do have a few staff now.15.ＣM: As you know, we adopted various measures 3 years ago with the aim of boosting sales.We managed to increase output and cut costs by introducing new machines. We also cut our profit margins still further. But even though we were able to lower prices as a result, I’m afraid we still didn’t meet targets. The demand for this particular commodity just isn’t there any more. So we should stop production as soon as current contracts expire.16.ＡW: I think your analysis of the situation is correct. The product is already doing very well but demand hasn’t peaked yet by any means, and if we want to take full advantage of the boom, we’ve got a step up our promotion and our mechanism and place to increase manufacturing capacity if necessary. And that means we’ll n eed additional funding before long. So let’s start approaching people who express interest as in the past.17.ＨM: 2 or 3 years ago, there were 10 or even 20 applicants for every job we advertised but things have changed. Unemployment in general is right down and every one is competing for workers now especially skilled labor. If we want to get good people and ret ain them, we have to offer a better package. I’m not suggesting we put wages up yetI think we are to try other things first, like one of welcome payments, relocationallowances and possibly loyalty bonuses.Listening 3参考答案1. customer database2. Communications Director3. product demonstration4. medium5. racing wear/ racing clothes6. specifications7. price lists 8. spare parts9. Retail Park 10. loading area11. receipt 12. photocopier13. E 14. F 15. C 16. A 17. H听力练习 4Listening Part OneI. Questions 1-12●You will hear three telephone conversations or messages.●Write one or two words or a number in the numbered spaces on the notes or formsbelow.●After you have listened once, replay each recording.Conversation One (Questions 1-4)W: Hello, this is a message for Max Jacobs. It’s Alison Gates from Merland Healthcare calling. We are currently working on the website for our healthcare products and we’re looking for a company like yours to develop a database for us. That the reason I’m contacting you is that I spoke to one of our suppliers and he was very positive about the work you’ve done for him. I’d be very glad if you could contact me. I’m away all next week, but I’ll still be able to access my emails. The best thing would be for you to email me at agates (all one word) @. “Howarth”s spelled “h-o-w-a-r-t-h”, then “.com”. If you are interested, the best thing would be for us to meet. It would also be useful f or you to talk to our IT Coordinator at the same time. So if you couldn’t cater your availability over the next a few weeks, that’ll be good. I look forward to hearing from you. Goodbye.Conversation Two (Questions 5-8)M: Mike Shepherd.W: Hello, it’s Karen Peterson here from Marketing. I’ve been called away on urgent business but I wanted to you to have my report on the MusicMate cassette player to discuss the directors’ meeting this morning.M: Oh right. Ok, then I’d better make a note of this.W: Right, MusicMate has been our second all-time best-seller with a reputation based on quality design and inexpensive price.M: Okay, I’ve got that.W: Sold originally only on the Asian market, it was then launched in Europe, which rapidly overtook Asia in sales volume, giving us a sure sign that the USA and even bigger market should be our next target.M: Fine. I don’t think we’ll be making any decisions about new market, though.W: Ok, back to the UK market then. I think it’s important not to neglect our loyal customers here. What would be really helpful would be a new advertising campaign, but I’m aware there is not enough in the budget for that. So I’m suggesting that the way forward is to offer greater discounts. This should form the basis for our marketing plan.That’s it. Oh, and also any rumors of my department warning to face our MusicMate or false? We’re very optimistic about its future.W: Fine. Well, look, it’s been a pleasure talking to you and…Conversation Three (Question 9-12)W: Mike, this is Tass el Jones. About the shareholders’ meeting on the 24th, the Managing Director says there won’t be enough room in the bank’s institute.M: Mm, so what’s the alternative?W: We contacted the Commercial Hall. They can take us but they need the booking immediately. You’ve got all the details.M: Okay. Ah…What do you need to know?W: First, how much seating should we book?M: Well, there are 720 shareholders but only about half of them will turn up. So 380 chairs would be adequate.W: Mm. What sort of equipment should we ask for?M: There’ll be five members of the board on the platform. They’ll each need a microphone and we also need a couple of OHPs, a video won’t be necessary.W: Right. And what about photocopies? I can see to those. What do we need done?M: Oh the agenda, that’s essential. The shareholders have already received the annual report of course, but there were some mistakes in it. So we need to hand out amended figures of the meeting. I’ll let you have those to copy.W: Ok, I’ll get them done and make sure there’s staff available to hand them out. I’ll talk to you later.M: Fine. Bye.Listening Part TwoII. Questions 13-1713.W: I only went because several colleagues who’ve been there before said how great it was. To be honest, I usually get bored at these events. Instead of just listening to someone talking, I’d rather be doing something, but as everyone have recommended it,I had high hopes that it would be good and I wasn’t disappointed. I found the speakerreally entertaining. The thing was he couldn’t cover everything. They should’ve alloweda full day.14.M: I know you are supposed to pick up lots of new ideas at these seminars and I suppose it was useful. I did get a few ideas which is just as well because now I got to give a talk to start on the same topic. What I was actually hoping for though was to be able to make the most of the opportunity in other ways, too. As some of the other participants I networked with may well become major clients, I’ll definitel y go again.15.W: The seminar was held in a really small hotel, I did wonder how much my company was having to pay for me to attend. I hope they think it was worth sending me along. I tried to take lots of notes just in case my manager ask me to write a report about it afterwards. I must admit though I didn’t write much, because although the speaker was highly entertaining, I couldn’t exactly say I learnt anything new. Shame really.16.M: Well, what we covered was all really important stuff, some of which was mainly common sense. And I’ll certainly be trying out the ideas I picked up. The trouble was, I know the speaker was someone quite well-known, he’s even had a book in the best-seller list, but his style wasn’t exactly entertaining. I noticed there were a few other participants looked rather fed up too. I was just glad it was only a half-day event.17.W: I usually enjoy seminars, it’s a chance to get away from the office, and there’s the opportunity to share experiences. I know these events aren’t cheap, especially when the speaker’s somebody well-known. At this particular seminar I went to, the speaker was unknown, so I was unsure how good it would be. But I found it really useful. It gave me new ideas on selling techniques which I’ve already start ed using with some success. So I’d say it was well worth the fee.Listening 4参考答案1. database2. supplier3. howarth4. IT Coordinator5. (quality) design6. Europe7. advertising campaign 8. discounts9. Commercial Hall 10. 380 (shareholders)11. microphones 12. amended figures13. D 14. G 15. A 16. E 17. F听力练习 5是书上的内容，题目在P65-66页上, 录音脚本在P155-156页上。
新编剑桥商务英语中级第三版答案
新编剑桥商务英语中级第三版答案新编剑桥商务英语中级第三版答案【篇一：新编剑桥商务英语(中级)课文翻译】1、we wanna hold your hand 我们愿与你携手创业带着浓厚的经营意识，加上一些进取精神，再来瞧瞧，哈!你拥有了一家连锁店!如果想自己开店、大展身手却又苦于缺乏经验，同时又不想在这个充满风险的昙花一现的独立法人世界中立足，那么开家连锁店不失为一个明智之举。
然而你必须明白自己将从事何种性质的经营，这是至关重要的。
特许经营就是由一方(授予特许经营者)授权允许另一方(加盟特许经营者)使用其商标或商号，并使用其一揽子经营理念。
当然如果你下定决心，白手起家地单干，你随时可以从总店分离出去，另立门户，发展特许经营店。
阿齐尔说，想要设立特许经营店的新公司数目与日俱增。
“加入这个队伍的人数多得令人难以置信，他们年龄越来越小，投资越来越少，他们获得回报后进行更大的风险投资。
”如果能够募集到起步经费，开设自己的特许经营店，就为冒险家一展身手提供了理想机会2、not sold on sales相比之下，销售则意味着挨家挨户推销，进行不期而至的拜访或拨打不期而至的电话。
不过这完全是误导人的印象。
在英国，从事销售职业的人数比营销人员多出大约20万人。
其中部分原因是那些投身销售工作的人们意识到销售工作根本不像传言中说的那么可怕。
要点解析：(1) shake off its unglamorous image摆脱其乏味的形象。
shake off摆脱，例如：shake off responsibility摆脱责任。
(2) associations with something rather dishonest本意为“和某种不诚实守信的因素紧紧相联”，在这个语境中可以翻译为“与无商不奸的概念紧紧相联”。
unglamorous单调的，乏味的，例如：unglamorous environment单调的环境。
(3) retain an air of glamour 显得很风光，retain an air of 带着??的样子，例如retain an air of cheerfulness保持一种欢喜的样子。
新编剑桥商务英语(bec)学生用书中级第3版
新编剑桥商务英语(bec)学生用书中级第3版全文共10篇示例，供读者参考篇1Hi there! Today I'm gonna tell you about the new Cambridge Business English Certificate (BEC) Student Book for Intermediate level 3rd edition. It's super cool and helpful for learning English for business.In this book, you'll learn lots of useful phrases and vocabulary for different situations in the business world. For example, how to give a presentation, how to negotiate a deal, or how to write a formal email. It's gonna make you feel like a real pro in no time!There are also lots of fun activities and exercises to help you practice your English skills. You can do role plays, group discussions, and even play games to test your knowledge. It's like learning while having fun!The best part is that this book is designed to help you pass the BEC exam with flying colors. It covers all the topics and skills you need to know, so you'll be well-prepared when the timecomes to take the test. Plus, there are practice exams and tips to help you ace it!So if you wanna improve your English for business and get that fancy certificate, the new Cambridge BEC Student Book is the way to go. Trust me, you won't regret it! Happy learning!篇2Title: My Adventures in Learning Business EnglishHi everyone! My name is Amy, and I want to tell you all about my exciting journey learning Business English with the new edition of the Cambridge Business English Certificate (BEC) Intermediate book.First of all, let me tell you a bit about what Business English is all about. It's a special kind of English that's used in workplaces and business settings. I think it's really cool to learn because it can help you communicate better with people from all around the world!In the BEC book, we learned all kinds of useful things like how to write professional emails, make phone calls, and hold meetings in English. There are also lots of vocabulary words related to business like "company, customer, and profit". It's likelearning a secret language that only people working in business know!One of my favorite parts of the book is the speaking exercises. We get to practice talking about different business topics with our classmates, and it's so much fun trying to sound like a real business person. Sometimes we even have pretend interviews where we have to talk about our work experience and skills – it's like acting in a play!Another cool thing about the book is that it has lots ofreal-life business situations that we can learn from. For example, there was a story about a company that had to deal with a difficult customer, and we had to figure out how to solve the problem. It's like being a detective and using our English skills to crack the case!Overall, learning Business English with the new BEC book has been a fantastic adventure. I feel more confident speaking English, and I know that I'll be ready to take on any business challenge that comes my way. I can't wait to keep learning and growing with my classmates – who knows what exciting opportunities await us in the business world!篇3Hello everyone! Today I want to talk about the new edition of the Cambridge Business English Certificate (BEC) textbook for intermediate students. It's super cool and I can't wait to tell you all about it!First of all, the new edition of the textbook is packed with more interesting and relevant topics for us to learn. There are lots of fun activities and exercises that help us practice our listening, speaking, reading, and writing skills. It's like playing games while learning English!The textbook also has a great new layout with colorful pictures and illustrations that make it more fun to read and study. It's like a comic book, but with English learning inside!What I love most about the new textbook is that it covers all aspects of business English, from writing emails to making presentations. We can learn how to communicate effectively in meetings, negotiate deals, and even talk about global business trends. It's like getting a crash course in business English!I also really like the new vocabulary and grammar sections in the textbook. They are easy to understand and remember, and they help me improve my English skills quickly. I can now impress my teachers and classmates with my knowledge of business English terms and phrases.Overall, I think the new edition of the Cambridge BEC textbook is awesome and I'm excited to continue using it to improve my English skills. I hope you guys will enjoy it as much as I do! Happy studying!篇4Hey guys, have you heard about the new Cambridge Business English Certificate (BEC) book for intermediate level? It's super cool and full of interesting stuff to help us learn English for business! Let me tell you all about it.First of all, the book is really easy to follow and understand. It's got lots of pictures and examples to help us learn new words and phrases. The topics are all about business, like meetings, negotiations, and presentations. This will really help us when we grow up and have jobs!The best part is that there are lots of fun exercises to do in the book. We can practice speaking, writing, listening, and reading in English. There are even some games and puzzles to help us remember what we learn. It's way better than just studying from a boring old textbook!And guess what? The book also comes with a CD so we can listen to native English speakers talking. This will help us improveour listening skills and understand different accents. Plus, there are practice tests at the end of each unit to see how much we've learned. It's like a little challenge for us!I can't wait to start using this book with my friends. We're going to have so much fun learning English for business together. Who knows, maybe we'll even become super successful entrepreneurs one day! I'm so excited to get started, are you guys ready too? Let's do this!篇5Hi guys! Today I want to talk about the new edition of the Cambridge Business English Certificate (BEC) textbook for intermediate level students.The new book is super cool because it has lots of fun and interesting activities to help you learn English for business. There are games, puzzles, and even role-plays that make studying English more fun and engaging.One of the best things about this book is that it covers all the important topics you need to know for business English, like meetings, negotiations, presentations, and emails. You'll learn how to communicate effectively in different business situations and improve your vocabulary and grammar at the same time.Another awesome thing about the new BEC textbook is that it comes with a CD-ROM full of audio and video materials to help you practice listening and speaking skills. You can listen to native speakers and imitate their pronunciation, which is super helpful for improving your English.Overall, I really love the new edition of the Cambridge Business English Certificate textbook for intermediate students. It's fun, interactive, and most importantly, it will help you become more confident in using English for business purposes. So, grab a copy of the book and start improving your business English skills today! Good luck!篇6Once upon a time, there was a student named Lily who wanted to learn Business English because she heard it could help her find a good job when she grew up. So she got a book called "Cambridge Business English Certificate (BEC) Student's Book Intermediate 3rd Edition" from the library and started studying.The book had lots of fun activities and exercises to help her learn. There were listening exercises where Lily had to listen to conversations between people in a business setting and answer questions about what they said. There were also readingpassages about different business topics like marketing, finance, and international trade.Lily's favorite part of the book was the speaking activities. She got to practice speaking English with her friends and classmates, pretending to be in a meeting or negotiating a deal. It was so much fun and it helped her feel more confident in her English speaking skills.As Lily worked her way through the book, she learned lots of new vocabulary and grammar rules that she could use in a business setting. She also practiced writing emails and reports, which she knew would be important skills to have in the future.After a few months of studying with the book, Lily felt more confident in her abilities to speak English in a business setting. She even decided to take the BEC exam to get a certificate to show future employers that she was fluent in Business English.Thanks to the "Cambridge Business English Certificate (BEC) Student's Book Intermediate 3rd Edition," Lily was well on her way to achieving her dream of finding a great job in the business world.篇7Hi guys, today I want to tell you about the new edition of the Cambridge Business English Certificate (BEC) textbook for intermediate students. It's super cool and has a lot of fun and useful stuff in it!First of all, the book is really colorful and full of pictures, which makes it easy to understand. The chapters are divided into different topics like meetings, negotiations, and telephoning, so you can learn all the important business English skills step by step.There are also lots of activities and exercises in the book to help you practice what you've learned. You can listen to dialogues, answer questions, and even role-play different business situations with your friends. It's like playing a game while learning English!One of the best things about this book is that it includes real-life business examples and case studies. You can read about successful companies and how they use English in their daily operations. It's really inspiring and makes you feel like you can do anything with your English skills!And don't forget about the online resources that come with the book. You can access extra practice exercises, quizzes, andeven videos to improve your listening skills. Plus, there are interactive games and activities to make learning even more fun!So, if you want to boost your English and get ready for a future career in business, check out the new edition of the Cambridge BEC textbook. It's the perfect way to learn English while having a great time!篇8Hello everyone, I'm so excited to tell you about the new edition of the Cambridge Business English Certificate (BEC) student book for intermediate level! It's super cool and I can't wait to share all the awesome stuff with you.First of all, let me introduce you to the new features in this edition. There are fun and interactive exercises to help you practice your English skills, like listening, speaking, reading, and writing. Plus, there are lots of real-life business scenarios to help you understand how to use English in the workplace. It's like a real adventure!One of my favorite parts of the new edition is the vocabulary section. It's full of cool words and phrases that you can use in meetings, presentations, and emails. You'll sound like aprofessional in no time! And don't worry, there are lots of practice activities to help you remember everything.Another cool thing about this book is the grammar section. It makes learning grammar fun and easy, with clear explanations and lots of examples. You'll be a grammar guru in no time!And last but not least, there are lots of tips and tricks to help you prepare for the exam. You'll learn how to manage your time, stay calm under pressure, and show off your English skills with confidence. It's like having a superpower!So, if you're ready to level up your English and become a business superstar, check out the new edition of the Cambridge BEC student book for intermediate level. It's awesome, it's fun, and it's perfect for you! Let's do this!篇9Hey guys, have you ever heard of the Cambridge Business English Certificate (BEC)? It's like a super cool test that shows your English skills for work. And guess what? I just got the newest edition of the intermediate level book!In this book, you'll learn all kinds of helpful stuff for doing business in English. Like how to write emails, make phone calls,and have meetings with people from all over the world. It's so important to be able to communicate well in English when you're working, right?One of the things I really like about this book is that it has lots of fun activities and games to help you practice your English. There are also tips and tricks for improving your speaking, listening, reading, and writing skills. It's like a fun English adventure!I also learned about different types of businesses and how they work. Did you know there are big companies called multinationals that do business in lots of countries? And there are also small businesses run by just a few people. It's really interesting to learn about all the different ways people do business.So if you want to level up your English and be a pro at doing business in English, you should totally check out the new edition of the Cambridge BEC book. It's awesome and super helpful. Let's rock our English skills together!篇10Hey guys, today let's talk about the Cambridge Business English Certificate (BEC) Intermediate 3rd Edition book! It's supercool and can help us learn lots of useful English for business. So let's dive in and explore what this book is all about!First of all, the BEC Intermediate 3rd Edition book is designed for students who already have a good grasp of English, but want to improve their skills specifically for business situations. It covers topics like meetings, negotiations, presentations, and writing business emails. By studying this book, we can become more confident and effective communicators in the workplace.One of the best things about this book is that it includes lots of practical exercises and examples that are relevant to real-life business scenarios. This helps us see how the English we learn in the book can be applied in the workplace. Plus, there are lots of quizzes and activities to test our understanding and help us remember what we've learned.Another cool feature of the BEC Intermediate 3rd Edition book is that it provides opportunities for us to practice our speaking skills through role-plays and group discussions. This can be a fun way to improve our fluency and confidence when speaking English in a business setting.In conclusion, the Cambridge Business English Certificate (BEC) Intermediate 3rd Edition book is a great resource forstudents who want to take their English language skills to the next level in a business context. With its practical exercises, relevant examples, and opportunities for speaking practice, it can help us become more proficient and successful communicators in the workplace. Let's study hard and make the most of this awesome book!。
中级 新编剑桥商务英语听力部分(完整资料).doc
此文档下载后即可编辑LISTENING SCRIPTSModule 11.1 Working from home (page 8)I=Interviewer M=MichelaI OK,Michela.You work from home now.Can you tell me about a typical day?M Sure, I always get up around seven and the first thing I do is get the kids ready for school.I take them at eight thirty and thin I always start work at nine.I Do you ever have a day where you decide to have the morning off and start work later?M No,you can’t do that.It’s important with home-working to have a timetable and stick to it.If you end up watching TV or doing the cleaning then it isn’t for you.So I have lunch at twelve and finish work at two thirty to get the children.I Was that why you gave up your office job?M Yes,I wanted to spend more time with the children.It gives me more flexibility.Sometimes I need to work in the evening but usually it isn’t a problem.I So how long have you been doing this kind of work?M For about five years.I’ve been with the same company since I left school but with the Internet and technology it’s easy now to be at home.I So your employer doesn’t mind.M No.It means the company saves money on office space and as long as I get the work done,they’re happy.Sometimes I still fo into work to meet clients and so on.For example,I’m going in nearly every day this week because we have visitors from another company and I can’t really invite them over to my house.Besides,the gossip and the news with my colleagues.I miss that side of going into work every day.I Is there anything else you miss?M Ermm.No,not really.And I’ll tell you what I really don’t miss and that’s having to spend two hours commuting on the bus and train every day. . .1.2 Starting a conversation (page 11)Conversation 1R=Richard W=Woman M=MarekR Hello?W Hello,Richard.I’d like to introduce you to Marek.R Oh,yes.Hello,Marek.How do you do?Nice to meet you at last.M Hello,Richard.Pleased to meet you too.W Oh,do you two know each other already?M Well,we’ve spoken on the phone a few times.R But we’ve never actually met.Anyway,take a seat.Would you both like a coffee?Conversation 2A Would you like a coffee?B Oh,thanks.A Milk?B Yes,please,and a sugar…thanks.A So have you enjoyed this morning?B Yes,it was very interesting.The first speaker was particularly good.A Is this your first time at one of these events?B Yes,it is.And you?A No,I’ve been coming for years.The company pays and if the location is good then I come.I remember the best year we had was in Monaco…Conversation 3M=Marie W=WomanM May I join you?W Sure.M You’re a colleague of Martin Obach,aren’t you?W That’s right He works in our Barcelona office.How do you know him?M We were both at Elcotil together.He left about a year before me.W Oh,are you Mandy?M Marie.W Marie.That’s right.Sorry,I knew it began with an M.Yes,Martin said you were doing this course and that I should say hello…Conversation 4A Well,this is nice.B Well,it’s quite simple but the food is vey traditional and it’s popular with the locals.On Sundays I often bring the family here.A That’s nice.How many children do you have?B Two.Twinks.A boy and a girl.They’ve just started school.A Wow.Twinks.B And you?A No,not yet.And have you always lived in Lille?B Yes,most of my life.I worked in Paris for a while and in your country,of course.But all my relatives are here.What about your family?A Oh,they’re spread out.I see my parents from time to time but my sister lives in Norway with her husband so we don’t get together much.Anyway,I know your company is looking for a partner on this Thai project.B Yes.Is that something you might be interested in…1.3 Exam spotlight (page 15)E=Examiner C=CandidateE And where do you live exactly?C I’m from a small town in northern Switzerland but at the moment I’m studying for a business degree so I live in Zurich.E What types of business are most successful in your town?C Err,well,I suppose that tourism is quite important to the area andthere are many small farms so agriculture also.Zurich,where I study,is more famous of course for banking and financial services.E How is working life changing in your country?C Sorry,can you repeat the question,please?E Yes,how is working life changing in your country?C I think that more and more people are moving to the cities or they are commuting in every day.In my opinion, the biggest change has come from technology-but then that’s probably true everywhere,not just in my country…Module 22.1 Benefits and incentives (page 16)Speaker 1 It’s great because usually it means my wife can use the one at home and we even take mine away at weekends.I work for quite a relaxed company and they don’t seem to mind how I use it for leisure.Speaker 2 I thought it wouldn’t change the way I worked after the first six months but as they got older it actually became more complicated with getting them to school or if they wanted to do activities in the afternoon.But my boss has been really good about it and some days I can do a half a day if I want and then I might work later on other days-or I take work home,which I don’t like doing,but it’s the only way…Speaker 3 It’s actually the law now so they had to let me have it. It was only two weeks but at least I had time to help my wife out.Mind you,after all the late nights and crying I was really happy to get back to work for a while and have a rest!Speaker 4 I’ve just been promoted from Assistant IT Technician to Chief Operational Network Administrator.It means I get a bit of a pay rise and new business cards with my name on.I’m not sure if I get my own office though.Speaker 5 The problem for me is that I won’t have enough to live in。
BEC新编剑桥商务英语中级（第三版）Module3.2
BEC新编剑桥商务英语中级（第三版）Module3.2 Module3.2 Listening 3Match the following expressions to stages 1-7 in exercise 2. Write the number of the correct stage next to each expression.将下列表达式与练习2中的第1-7阶段相匹配。
在每个表达式旁边写上正确的阶段的编号。
1 say who the message is for2 say who you are3 give the reason for calling4 spell any difficult words5 request a return call6 leave your contact details7 say when you will be availableModule3.2 Writing 1Read what people say in 1-9 and write messages. Use words from the spoken message.读1-9上⼈们说的话，然后写信息。
使⽤⼝头信息中的词语。
0. 'Hello. This is Michael James speaking and this is a message for Lelia.'Michael James called for Lelia. (4 words)1. 'I'd be grateful if you could return this call on my home number.'2. 'I am calling to inform you that the next meeting is on he 23rd.'3. 'Would you mind checking and letting me know the final dates?'4. 'I just wanted to say that I'm sorry for any confusion.'5. 'The client is asking if it would be possible to put the meeting back.'6. 'If you have any further questions, don't hesitate to call me.'7. 'I was hoping we could bring the interviews forward. Is that possible for you?'8. 'Can you let me know if you are available to join us later?'9．'I'am telephoning with regard to order number 01-X33. I am not happy about it, I'am afraid.'Module3.2 Writing 2Listen to the five calls from exercise 1 on page 30 again.Take notes and write brief and clear messages.再听⼀遍30页练习1中的5个电话。
新版剑桥商务英语中级第3课 company benefits - present your company教学教材
• an impressive job title • training and staff development • a good salary • a pension • flexible working hours • opportunities to travel • opportunities for promotion • parental leave • days off and long holidays • a company car
It’s tempting to take Moloney’s comments with a pinch of salt, especially considering that when you’ve been working somewhere for only two years, as she has at Xerox, everyone seems old and established. But there’s truth behind her enthusiasm.
新编剑桥商务英语unit-3
Here are three different ways to start your own business. Find out the equivalent terms in Chinese for each approach.
• Sole trader you are self-employed and set up the business on your own. 独立法人，独资经营，个体（工商）户 • Partnership you are self-employed and start the business with another person. You are both equally liable. 合伙经营，合资经营 • Franchise you buy a license to trade under the name of the franchiser and you benefit from the franchiser‟s expertise. 加盟，特许经营，连锁店
BEC中级听力真题第二辑Test3-Test4
BEC中级听力真题第二辑Test3-Test4大家都知道bec中级考试难度不算低，所以我们要好好复习，为了方便大家备考，下面小编给大家带来BEC中级听力真题第二辑Test 3 - Test4，一起来学习吧。
【BEC中级真题听力】第二辑Test 3 - Part 1 Conversation 3Hints:A-P-T Office EquipmentJohn RaymondPlanet Design ShopsOh英式拼写对话人之间以换行区分Hello, A-P-T Office Equipment. Hello. This is John Raymond, from Planet Design Shops. I'm calling about our order for a security camera. It's being dispatched tomorrow and the driver will need delivery instructions. OK. Address first, the order confirmation gave the retail park as the delivery address, but your invoice has our central branch. Oh. That's not where we want it to be delivered. The confirmation was right. OK. Now, parking, the spaces opposite the shop are for disabled drivers only, so your driver should use the loading area while he sets up the equipment. I've got that. We'll have payment ready for you. That's fine. Thanks. I'll make out a receipt for the driver to give you when he makes the delivery. Will you be paying by cheque? Yes. And you have something for the driver to collect, I understand. Yes. We've come to the end of the rental period on our photocopier. We've bought a new model, so the old one's to be returned. Right, the driver will call you tomorrow with a definite time【BEC中级真题听力】第二辑Test 3 - Part 3Hints:MDstate-of- the-artMinistry of IndustryWorld Bank英式拼写最后一句到then截止,后面不写As you know, the main supplier of our components announced suddenly last month that they were closing down shortly, leaving us in a very difficult situation. I shortlisted four potential replacement suppliers, and have visited them all. I'll report on each, though I've only found one company that meets our needs entirely. Initially, I was optimistic about the first company I saw. I was given an enthusiastic welcome and generous hospitality by the MD, but when he took me on a tour of the factory, I began to have a few doubts about his commercial expertise. The factory is enormous, a converted aircraft shed, I think, almost too big to be practical. There is certainly enough machinery to produce the quantities we need, and that, of course, is vital. However, I had one main concern. The company has recently invested heavily in state-of- the-art production equipment and in a comprehensive training programme for machine operators. But I was surprised to see that half the factory wasn't in use because several important customers had cancelled orders. I was reassured that orders are dispatched quickly, and delivery times are impressive, and distribution isn't a problem, but I'd need to inspect their products more closely to see if the quality's what we require. The second company looked promising too, because they are based in the region that produces the natural resources to make our components. Everything neededfor their activities is available on their doorstep. They have a good working relationship with the local mine owners, who are known to have good safety records. During my visit, the company went into great detail about the quality inspections carried out on the material before it leaves the mines. This company seemed to have no problems with transport, until I looked more closely. The factory is in a very mountainous region, about 600 kilometres from the capital city. Passenger flights are fairly frequent, taking under two hours, but the journey by road can take days. The roads are really inadequate. The whole infrastructure needs massive investment. There is a seaport just over the border with the neighbouring country, which would certainly cut down on distance, but, as far as I can see, it might also bring other problems. Now we simply can't risk depending on such fragile communications. The third company I looked at, on the other hand, is on the coast, with good access to the main seaport. Transport and shipping of goods are well organised and, in fact, they own a haulage company as one of their subsidiaries. The production unit is new, built and equipped with the help of investment from the Ministry of Industry. What's more, company workers are involved in decision-making, and industrial relations are excellent. Perfect so far. Unfortunately, though, their finished products are not of the quality we demand. The specifications are right for our components, so no modifications in design would be necessary. But when I did a quick inspection, I found a higher percentage of faults than we'd be prepared to tolerate. If we chose them, we'd certainly have to negotiate longer warranties than those they're offering at present. The final company I visited seems to have everything, though. It's ten years old, well established, located between the capital and a major seaport.The company has grown rapidly and has just modernised its factory, thanks to a loan from the World Bank, which has enabled it to install the most up-to-date equipment available on the market. The production unit is now fully automated, and efficiency is the company's great strength. This company has a well-deserved reputation for the quality of its finished goods. Given their high standard, it's not surprising that the costs are considerable, and they're asking higher prices than the other companies I visited. But I'm confident we'll be able to negotiate on this. The key point in their favour, in my opinion, is their ability to meet deadlines for the duration of a long-term contract. It's easy to meet one deadline, of course, the difficult thing is to do it all the time. To sum up, th【BEC中级真题听力】第二辑Test 4 - Part 1 Conversation 2Hints:Mike ShepherdKaren PetersonMarketingMusicMateDirectors'oh等感叹词不写最后一句写到you为止英式拼写对话人之间以换行区分Mike Shepherd. Hello, it's Karen Peterson here, from Marketing. I've been called away on urgent business, but I wanted you to have my report on the MusicMate cassette player to discuss at the Directors' meeting this morning. Right. OK then, I'd better make a note of this. Right. MusicMate has been our second all-time best-seller, with a reputation based on qualitydesign at an inexpensive price. OK, I've got that. Sold originally only on the Asian market it was then launched in Europe, which rapidly overtook Asia in sales volume, giving us a sure sign that the USA, an even bigger market, should be our next target. Fine.I don't think we'll be making any decisions about new markets, though. OK, back to the UK market then. I think it's important not to neglect our loyal customers here. What would be really helpful would be a new advertising campaign, but I'm aware there's not enough in the budget for that. So I'm suggesting that the way forward is to offer greater discounts. This should form the basis for our marketing plan. That's it. And, also, any rumours of my department wanting to phase out MusicMate are false. We're very optimistic about its future. Fine.Well look, it's been a pleasure talking to you.en.【BEC中级真题听力】第二辑Test 4 - Part 2 Section 2Hints:英式拼写写数字编号,编号之后空格写说话内容18 I think where we went wrong was in assuming that price is always the most important concern, and simply keeping our margins low. Clearly, by doing this we haven't managed to regain market share. Our marketing consultant has suggested that we change our strategy and give increased attention to other things which are very important to people, such as reliability of quality and of delivery, even if it involves charging more. 19 We'll be implementing various measures as quickly as possible. In the short term, we're going to reduce the number of quality control staff on the factory floor. We think we can do this without causing too many problems. We're also looking at the supplier of ourmetal casings. We think we can negotiate a better deal for these elsewhere. And we also need to give serious thought to the question of overheads. 20 I've looked at the figures for the last five years and they're rather worrying. I feel we must do something to retain people longer. As things are, the cost to the company isn't easy to quantify. We don't have any reliable method of calculating it. But it must be considerable. After all, it takes quite a few weeks, or months, depending on the type of work, for anyone new to achieve maximum productivity, because there's so much information to acquire. 21 Our assets are very healthy. The capital value of the hotel building has almost doubled since we acquired it. But although we've renovated about 1/3 of the rooms, we can't complete the programme without funds, and we can't generate any substantial income until we start trading. So we've decided to open for business immediately, and offer discounts to compensate for the inconvenience of the ongoing building work. We're sure there'll be a market. 22 Research suggests that saturation point was reached in this country some time ago, despite falling prices. So we shouldn't expect consumption here to increase much more in the future. However, income levels in our traditional overseas markets are steadily rising, so a product like ours, which is regarded as a luxury there right now, will soon be regarded as a necessity. So, in general terms, the figures will be much as they were.BEC中级听力真题第二辑Test 3 - Test4。
中级 新编剑桥商务英语听力部分
LISTENING SCRIPTSModule 11.1 Working from home (page 8)I=Interviewer M=MichelaI OK,Michela.You work from home now.Can you tell me about a typical day?M Sure, I always get up around seven and the first thing I do is get the kids ready for school.I take them at eight thirty and thin I always start work at nine.I Do you ever have a day where you decide to have the morning off and start work later?M No,you can’t do that.It’s important with home-working to have a timetable and stick to it.If you end up watching TV or doing the cleaning then it isn’t for you.So I have lunch at twelve and finish work at two thirty to get the children.I Was that why you gave up your office job?M Yes,I wanted to spend more time with the children.It gives me more flexibility.Sometimes I need to work in the evening but usually it isn’t a problem.I So how long have you been doing this kind of work?M For about five years.I’ve been with the same company since I left school but with the Internet and technology it’s easy now to be at home.I So your employer doesn’t mind.M No.It means the company saves money on office space and as long as I get the work done,they’re happy.Sometimes I still fo into work to meet clients and so on.For example,I’m going in nearly every day this week because we have visitors from another company and I can’t really invite them over to my house.Besides,the gossip and the news with my colleagues.I miss that side of going into work every day.I Is there anything else you miss?M Ermm.No,not really.And I’ll tell you what I really don’t miss and that’s having to spend two hours commuting on the bus and train every day. . .1.2 Starting a conversation (page 11)Conversation 1R=Richard W=Woman M=MarekR Hello?W Hello,Richard.I’d like to introduce you to Marek.R Oh,yes.Hello,Marek.How do you do?Nice to meet you at last.M Hello,Richard.Pleased to meet you too.W Oh,do you two know each other already?M Well,we’ve spoken on the phone a few times.R But we’ve never actually met.Anyway,take a seat.Would you both like a coffee? Conversation 2A Would you like a coffee?B Oh,thanks.A Milk?B Yes,please,and a sugar…thanks.A So have you enjoyed this morning?B Yes,it was very interesting.The first speaker was particularly good.A Is this your first time at one of these events?B Yes,it is.And you?A No,I’ve been coming for years.The company pays and if the location is good then I come.I remember the best year we had was in Monaco…Conversation 3M=Marie W=WomanM May I join you?W Sure.M You’re a colleague of Martin Obach,aren’t you?W That’s right He works in our Barcelona office.How do you know him?M We were both at Elcotil together.He left about a year before me.W Oh,are you Mandy?M Marie.W Marie.That’s right.Sorry,I knew it began with an M.Yes,Martin said you were doing this course and that I should say hello…Conversation 4A Well,this is nice.B Well,it’s quite simple but the food is vey traditional and it’s popular with the locals.On Sundays I often bring the family here.A That’s nice.How many children do you have?B Two.Twinks.A boy and a girl.They’ve just started school.A Wow.Twinks.B And you?A No,not yet.And have you always lived in Lille?B Yes,most of my life.I worked in Paris for a while and in your country,of course.But all my relatives are here.What about your family?A Oh,they’re spread out.I see my parents from time to time but my sister lives in Norway with her husband so we don’t get together much.Anyway,I know your company is looking for a partner on this Thai project.B Yes.Is that something you might be interested in…1.3 Exam spotlight (page 15)E=Examiner C=CandidateE And where do you live exactly?C I’m from a small town in northern Switzerland but at the moment I’m studying for a business degree so I live in Zurich.E What types of business are most successful in your town?C Err,well,I suppose that tourism is quite important to the area and there are many small farms so agriculture also.Zurich,where I study,is more famous of course for banking and financial services.E How is working life changing in your country?C Sorry,can you repeat the question,please?E Yes,how is working life changing in your country?C I think that more and more people are moving to the cities or they are commuting in every day.In my opinion, the biggest change has come from technology-but then that’s probably true everywhere,not just in my country…Module 22.1 Benefits and incentives (page 16)Speaker 1 It’s great because usually it means my wife can use the one at home and we even take mine away at weekends.I work for quite a relaxed company and they don’t seem to mind how I use it for leisure.Speaker 2 I thought it wouldn’t change the way I worked after the first six months but as they got older it actually became more complicated with getting them to school or if they wanted to do activities in the afternoon.But my boss has been really good about it and some days I can do a half a day if I want and then I might work later on other days-or I take work home,which I don’t like doing,but it’s the only way…Speaker 3 It’s actually the law now so they had to let me have it. It was only two weeks but at least I had time to help my wife out.Mind you,after all the late nights and crying I was really happy to get back to work for a while and have a rest!Speaker 4 I’ve just been promoted from Assistant IT Technician to Chief Operational Network Administrator.It means I get a bit of a pay rise and new business cards with my name on.I’m not sure if I get my own office though.Speaker 5 The problem for me is that I won’t have enough to live in when I’m 60 and I can’t afford a private plan.So I’ll probably try and keep working for a few more years,and anyway,I heard the government is planning to raise the age of retirement…2.2 Presentations (page 20)Extract 1 Good morning and thanks for coming.Today I’d like to tell you about the world’s largest document management company.With a turnover of nearly sixteen billion dollars the Xerox Corporation develops and markets innovative technologies with products and solutions that customers depend upon to get the best results for their business.In my brief presentation we’ll begin by looking at some of the key figures behind the company’s success and how the company is structured.Then I’ll give an overview of Xerox around the world and finally I’d like to talk about some of the trends affecting our market and it s future growth.If you have any questions,I’ll be happy to answer them at the end.So,here you can see,the turnover for last year was nearly sixteen billion dollars,with a final income of 978 million dollars.We operated from our v headquarters in Rochester New York State in 160 countries with 55,000 employees,with over half of those in the USA.This next chart shows you how the corporation is split into four divisions.First of all,there’s Xerox Global Services…Extract 2 And finally there’s Xerox Innovation with five centres in the United States,Canada and Europe.Note that six percent of revenue was dedicated to researchand development last year as the key part of our mission statement is,and I quote,`to help people find better ways to do great work.`OK,let’s move on to look at Xerox around the world in a little more detail.Take a look at this chart,which shows revenue by region.So about half our revenue is from the US market.Then Europe with over two.One thing I’d like to point out is…Extract 3 Finally,how is the market for the document industry looking?Well,it would be unrecognisable to the people who founded the original company in 1906 and even compared to the second half of the twentieth century.More and more offices are moving from black and white printing to colour and from paper documents to electronic documents.These are clearly the future opportunities and areas of growth in what is a total market worth an estimated 112 billion dollars…So that brings me to the end of my presentation.Thanks for listening.I hope it’s been of interest.Are there any questions?2.3 Pausing (page 21)Presenter Good morning/and thanks for coming./Today/I’d like to tell you about/the world’s/largest/document/management/company./With a turnover of nearly sixteen billion dollars/the Xerox Corporation develops /and markets/innovative technologies/with products and solutions/that customers depend upon to get the best results/for their business./In my brief presentation/we’ll begin by looking at/some of the key figures/behind the company’s success/and how the company is structured./Then/I’ll give an overview of Xerox around the world/and finally/I’d like to talk about some of the trends/affecting our market/and its future growth./If you have any questions,/I’ll be happy to answer them at the end./2.4 Intonation and stress (page 21)Presenter Good morning/and thanks for coming./Today/I’d like to tell you about/the world’s/largest/document/management/company./With a turnover of nearly sixteen billion dollars/the Xerox Corporation develops /and markets/innovative technologies/with products and solutions/that customers depend upon to get the best results/for their business./In my brief presentation/we’ll begin by looking at/some of the key figures/behind the company’s success/and how the company is structured./Then/I’ll give an overview of Xerox around the world/and finally/I’d like to talk about some of the trends/affecting our market/and its future growth./If you have any questions,/I’ll be happy to answer them at the end.Module 33.1 advice on franchisesT= Trainer M=ManT So. That’s the end of my talk. Are there any question? Yes?M Thanks for your talk. It was very interes ting. I’ve been thinking of starting my own business and I wondered what you thought of franchises.T That’s a good question. In general it’s important when you are thinking of becoming a franchisee to someone who likes to follow rules and have support from others. Entrepreneurs tend to be people who don’t like following tried and tested routes, so if you don’t like doing what other people want, then franchising isn’t for you.Secondly, I’d say make sure that the brand is strong and that it’s something you are interested in. For example, making and selling pizzas might be profitable but do you want to be doing it for the next five years? I also think you need to like hard work. People shouldn’t think that running a franchise is less work that being a sole trader.Finally, there’s the money. You still need start-up capital. This can be as low as five thousand pounds and as high as two hundred and thirty thousand pounds for a well-known brand like Domino’s Pizza…3.2 Planning a seminarRecorded message Thank you for calling Business Circle Conferencing. Please state your name and address. Then give the name of the event you’d like information on and we will send it to you immediately. Please speak after the tone.Ray Hello. This is Mr Ray Naunton. That’s N-A-U-N-T-O-N. I’m coming to the event next week called ‘Launching your business online’ and so you’ve already got my details. Anyway ,the reason I’m calling is that I won’t be able to arrive in time for registration and the buffet on the Sunday evening. My train doesn’t arrive until nine fifteen, so I’m going to take a taxi straight to the hotel. So I probably won’t get to the training centre until Monday morning. I hope that’s OK. Anyway it’s just to confirm that I will be there for the course. Oh, and c ould someone send me the schedule for the two days? You can email it to me at r dot naunton at worldsyouroyster dot com. Worldsyouroyster is all one word. That’s w-o-r-l-d-s-y-o-u-r-o-y-s-t-e-r. And all in lower case. Thank you.3.3 Planning a seminarKirsten Hello, Kirsten speakingVanessa Hi, Kirsten. It’s Vanessa. I’m just calling to check details for the group on Sunday evening.Kirsten Sure. Security are opening the room at three. Is that early enough?Vanessa Yes, the buffet won’t be setting up until four thirty so that’s plenty of time. I’ll get there at four and I don’t think anyone will be arriving before five. According to my records, we have twelve. Is that right?Kirsten Yes. Everyone has confirmed. Oh, that reminds me. We’ve had a mess age from Mr Naunton to say he won’t be here until after nine, so he’s checking straight into the hotel. There’s no point in inviting him to come after then, is there? I mean, I assume that we’ll have finished by nine.Vanessa By seven, I hope. Well, I ho pe they’ll have gone by then! If they want to get to know each other any longer, they can use the hotel bar.Kirsten Fine. I think that’s everything, then. Do you need me to be there?Vanessa No. There’s no point in both of us interrupting our weekend. It doesn’t need two of us.Kirsten Great. See you on Monday. Bye.Vanessa Bye.3.4 Leaving messageCall 1Hi, Vanessa. It’s Ralph again. Sorry, I forgot to ask earlier if you can send me details of next month’s seminars. I’ve got two people who re ally need some help with spreadsheets and accounting software. I remember you said that you had some computer courses planned. Anyway, send me details on those and anything else you have coming up. Thanks. Oh. You can email it to me if that’s easier. It’s R for Ralph. Dot. Hensher. At Henckel. That’s H-E-N-C-K-E-L dot D-E. Thanks. Bye.Call 2Hello. My name is Maria Monblot. The reason I’m calling is that I have a booking for next week’s business breakfast meeting. I’m afraid I won’t be able to attend but I would like to come to next month’s instead. I assume it is on the last Wednesday of the month as usual. Please confirm this. You’ve already got my number but just in case, it’s 768 4556.Call 3Hello. This is Jochen Anderson. I am booked in to run the seminar on design on the 25th. I’ve just received the schedule for the day and it appears that I am speaking at nine thirty. That isn’t what I agreed with you. We said I would be at eleven and that I would have ninety minutes, not one hour. You ‘ve also described it as a talk but I’m giving a workshop. Please get back to me about this as soon as possible. I’ll be in my office between two and five o’clock.Call 4Hi, Vanessa. It’s Kirsten. Just to let you know that Jochen Anderson is trying to get hold of y ou. He left message on my home number to say he isn’t happy about the schedule for the 25th.I haven’t got the details with me so I can’t help really. I’m sorry, but can you call him back? He only needs the time changing and something about title. I’m sure one of the other speaker won’t mind changing. You know what he’s like. See you tomorrow.Call 5Hello. This is Bryan in security. I’m returning your call about having the building open on Sunday. I’m just calling to say that’s fine. I’ll be here at midday anyway so it’ll be OK for three o’clock. If there’s anything else you can call me any time on my mobile. It’s 07786 678 8890.3.5 Taking notes and messagesVanessa Hello, Business Circle Conferencing.Jochen Hello. Can I speak to Kirsten, please?Vanessa I’m sorry, she’s not here today. My name’s Vanessa. Can I help you?Jochen This is Jochen Anderson.Vanessa Oh, hello, Mr Anderson. Kirsten said you phoned and I tried calling you at your office. Jochen Well, I’m on my mobile. Anyway, it’s about the schedule for the training event. It isn’t what we agreed.Vanessa Sorry, let me check. So that’s the event on the 25th.Jochen That’s right. And it says I’m speaking at nine thirty.Vanessa And you’re supposed to be speaking at eleven. Yes, well I’m sure we can change it. Jochen Yes, but actually I think the afternoon would be better. After lunch. Can I speak at two pm? Then I can arrive in the morning.Vanessa I see. So that’s two in the afternoon. I’ll have to check with another presenter a nd thencall you back. Could you give me your mobile number?Jochen Certainly. It’s 0778 890 8895.Vanessa Let me read that back to you. 0778 890 8895.Jochen That’s right.Vanessa I’ll call you back in about an hour.Jochen Good. Thank you.3.6 Exam spotlightN=Narrator M=Man W=WomanN Part one. Question 1-12.You will hear three telephone conversations or messages. Write one or two words or a number in the numbered spaces on the notes or forms below. You will hear each recording twice. Conversation One. Question 1-4.Look at the form below. You will hear a woman telephoning about a problem with her subscription to a business magazine. You have fifteen seconds to read through the form. Now listen, and fill in the spaces.M Thank you for calling Business Monthly. Please state your name, the name of your company or organisation and your address. If you already have a subscription with us please give your subscription number and the reason for your call.W Hello. This is Cynthia Perkins – that’s P-E-R-K-I-N-S. I’m the research manager at RA VE solution. That’s R-A-V-E solutions. You’ve got our address on record. I’m calling about our current subscription. The number is IL0378JUL. We paid for twelve issues but we’ve only received eleven. Please send the June edition of the magazine. Thank you very much.N Now listen to the recording again.3.7 Exam spotlightN=Narrator T= Tom M=MariN Conversation Two. Questions 5-8.Look at the form below. You will hear a man telephoning a product company about a training video. You have fifteen seconds to read through the form. Now listen, and fill in the spaces.T Hello, this is Tom Yishan from Bright Star publishing. Could I speak to Mari Jones-Lumley, please?M Speaking. Hello, Tom. How are you?T Fine, thanks. Look, Mari, it’s about this training video you’re making for us.M Oh no, what’s happened?T No, don’t worry. Everything’s fine. It’s just that you know you wanted to film in the printing factory, if you could. Well, I spoke to the ma nager and that’s OK with them expect that the dates we agreed aren’t convenient for them. They want to know if you can put it back by ten days.M I’d normally say yes, Tom, but we’ve already postponed this twice. I can’t go on telling my team to cancel. Anyway, I think we have another project then.T I’m really sorry, Mari, but it’s out of my control.M OK. Can you check with the printing manager if two weeks later would be OK and I’ll haveto with my people.T Two weeks? So that’s the 25th.M Right.T No problem. I’ll try and call him now and get back to you to confirm.N Now listen to the recording again.3.8 Exam spotlightN=Narrator P=Personnel Assistant R=RachelN Conversation three. Question 9-12Look at the form below. You will hear a woman telephoning another department in her company about a job applicant. You have fifteen seconds to read through the message pad. Now listen, and fill in the spaces.P Hello. Personnel.R Hello, this is Rachel in IT. It’s about the application of that new graduate which Michale sent over. Can I have a word with him?P Sorry Rachel, he won’t be in till tomorrow, but you can leave him a message.R Thanks. I’m afraid I’ve got a problem with the application form. Rufus has done his diploma in IT at t he local college but he hasn’t filled in the section on references. I really need to speak to his tutor. Can Michael get hold of the contact details for him – his telephone number or email will do.P OK. Is that all then?R Err, I also need to know when Michael has scheduled him for interview. I think it might be tomorrow but I’m not sure. If it is tomorrow, has somebody confirmed that with Rufus because when I spoke to him briefly yesterday, he didn’t seem to know anything about it.P Oh, dear. Well, I’ll give Michael your message and let you know.R Well, I’ll be in a meeting for the rest of the day so leave me a message about tomorrow, and someone had better ring Rufus and tell him he has an interview. And let me know long he thinks it will take. I’m pretty busy.P Right. Will do.N Now listen to the recording again.Module 44.1 Advertising on the webSpeak Imagine you have new product or new service and you want the world to know about it. One way would be to write the advertisement onto ten or a hundred or thousand pieces of paper and drop them from the sky over your town or city. Someone on the ground might pick one up and read it. Maybe two or three people. On the other hand the wind might blow them away.Now imagine doing the same thing but this time throwing them into the air with adverts for every other product or service in the world. You probably wouldn’t do it, would you? Well, unfortunately, that’s what it’s like to advertise on the Internet.Trying to make your product, service or website known to the rest of Internet community can be very, very frustrating. Not only making it known, but getting visitors to actually visit the site can seem impossible. But there are ways to overcome the impossible when advertising on the Internet, as long as you follow three rules.So, rule number one. The first is to remember that people use search engines. So whenever someone types in a keyword linked to your business, your site needs to appear in the top 50 or so listings in all of the major search engines. Any lower and no one will ever find you.My second rule is that it’s a good idea to spend some useful time and effort on getting your links on other sites. This is an excellent, though very time-consuming way to increase visitors. You can do this by sharing links with other companies, so they have a link on your site and you put one on theirs. Or perhaps through a site review which recommends your products. Also remember that the more links you have elsewhere, the more likely people are to find you through a search engine.My third trip is never to pay for advertising on the web. I think that unless you have a very good reason, it’s a waste of money. With so many ways to get free advertising, I’ve found very little reason to pay for things like banners to promote my site.So those are my three starting points for anyone thinking of web advertising. Before we finish don’t forget that a memorable domain name that people can easily type will help. Email campaigns can work and are an easy w ay to get traffic to the site, though it doesn’t last long. What might be better is to have a monthly newsletter, which people sign up for. I’ve found this to be very effective and more positive than sending spam. Then there are contest with prizes or anything free – maybe some software or cool graphics.Once you’ve got people visiting the site, keep statistics on how may people visit per day and how often people return to the site. In other words, find out who they are. How old they are. Where they come from. What they like doing in their free time. You can get this kind of information by asking them to subscribe to your newsletter, for example …4.2 A bad delegatorManager Hi, Harry. Sorry to bother you but I’m so busy. Could you help me? I know you’re busy too, but I have a meeting with the managing director tomorrow and I don’t have time to do the schedules for next week. I know you did them last time I was off sick, so I thought you could do them again. I don’t want to give you anything too difficult, do I? so if I give you this … sorry , I haven’t had time to sort through it but you’ll work it out. Ok, great. Sorry, must go. If you have any questions … err, ask Mary. I think she did the schedules last time I was on holiday so she can help too. Fine. Bye!4.3 Sentence stressCan I borrow your expertise in something?I’ve asked you because …Let me know how it’s going once a week, please.I’ll need a report on this with your findings and your recommendations.So, let’s go through this one more time to check it’s clear.One thing you might want to think about is …You’ve done a great job on this!I’ve got a job here that will really interest you …I’d like you to be in charge of all of it.What are you going to do?Feel free to call me if you have any questions.Can you give this priority because they need it as soon as possible?The deadline for this is next Thursday.Module 55.1 An interview with an art consultant(1)I I’d like to begin by asking you to imagine that I’ve been asked to find some art for my company’s offices .Where would I started ?AC Well,the first stage in selecting art is normally for one of our art consultants to visit you on site to assess the location,the size of the area and the style of the building ,and so on.I How much difference does it make where I actually put the paintings?AC A great deal.Art needs to be placed taking into account the function of a space.Different types of art are appropriate for different areas.Once we have an idea about what kind of work it is you do and how the space is used,then we begin to find artworks and present a selection of art for your business and building .We can do this on-site or you can visit our galleries.The whole thing is a two-way collaborative process.I So you already have the painting?AC Yes,or we can ask an artist to create works for your specific space.In this case,the client has some input but it’s important to remember when choosing workplace art that art is not your brand .If you ask the artist to emphasise your company image in some way,you’ll just end up with bad art.Either way ,you have an art consultant who oversees and project manages the production of any commissioned artwork,and makes sure it’s completed and installed on time and within budget.And that also includes fitting appropriate lighting and any other maintenance and fitting…\5.2 An interview with an art consultant(2)I One thing I don’t understand is how a company ever decides what to choose .I mean ,art is such a personal thing .How does anyone ever agree?AC Well,that’s true.I think it’s important that you don’t set up committees or anything .If you have a workforce of 300 and you ask everyone ,you’ll get 300 different answers.No,you need to keep it small.Just one or two people .But choosing art for your offices isn’t necessarily about choosing what the individual likes.The real benefits for a business are that the artwork gives a positive image to clients.I So what’s a typical type of art?AC It’s so varied but in general I suggest something strong and bold.If it’s just lightcolours that no one can really see,it’s pointless.You need art which shows your clients you have good taste and that you are successful.I I often go into buildings and look at modern art and think,’What is that?It isn’t of anything.No people .Nothing .’Why do so many companies choose it?AC There are a number of reasons ,other than the fact that the managing director might like it.You don’t want art that will offend anyone .So a painting of a man and a woman with no clothes on is a bad idea .Similiarly,a landscape or a painting of the countryside is the sort of thing you have in your living room at home and doesn’t look very corporate .Also the art needs to say what kind of company you are. Most companies want to give clients the message that says we’re modern and we’re planning for the future .A classical painting says we’re old and traditional .A painting by a young ,modern painter gives a more positive image .And remember ,it doesn’t have to be a painting .A sculpture in the reception area can be very effective ,for example.I Finally,all this must be very expensive .How does a company justify thousands of pounds on this kind of thing?AC It can be expensive but of course many people rent works from us-as little as ten pounds a week.It also means that if you change your mind after a year or so,it’s easy to change the piece .I That sounds like a good idea..5.3 Some opinions on artSpeaker 1 But what is it? Is that a head?Or is it an animal? I can’t see how that is art.I mean,it doesn’t look like anything real.Speaker 2 I agree with you that this is nice. It reminds me of being in a caféin somewhere like Paris but if you put it here no one will see it.It isn’t bold enough for this area.No ,we need something else.Speaker 3 This is beautiful but perhaps it would look better in someone’s office.It’s the sort of painting to help you relax.Speaker 4 Well,I’m not really the right person to ask . I never go to art galleries but this looks like what you see in cathedrals .It doesn’t tell you what our company is about.When people come into reception,they’ll think it’s a Roman temple ,not a hi-tech business.Let’s have something up-to-date.Speaker 5 This is quite good for reception because it shows a man thinking ,which is quite a good image for our company .It says to the visitor that this is a company with ideas .That we’re constantly considerating the future…5.4 Report on a meetingRS OK.Point one is about the conference,It starts on the 8th but I think someone should go out early on the 6th.What do you think ,Hugo?HS Sorry,but I did that last year and sat around for a day .There was a really nothing to do.I think if we go early it shouldn’t be until the 7th.It really isn’t worth it.RS OK,that’s fine ,Do you agree,Dahlia ?DZ Sure .Do you want me to go?。
BEC商务英语中级听力doc
unit01bListening ICall 1Hello Frida. This is Margaret Brock here. It's 9:30 on Wednesday morning. I'm ringing about the half-year sales report. Could you send me a copy of our department's figures, please? I'm in Helsinki until Friday. Thanks very much. Bye.Call 2This is Frank Larsen from Scandinavian Conferences in Copenhagen. I'm ringing to tell you that this year's Danish Telecommunications Trade Fair's taking place in the week of November 22. If you'd like some complimentary tickets, please let me know how many you'll need. Please call me on 0045 33 3467 66. Thank you. Bye.Call 3Hi Frida. It's Sue Mellor. How are you? I hope you're not too busy at the moment.I wanted to talk to bout my visit next month. You know we'd talked about the 13th? Well, I'm afraid it's not go into work out because of deadlines here. I don't suppose we could put it back a week or so, could we? Give me a ring and let me know. Thanks.Call 4Hi Frida. It's Colin. I’m on my mobile because I'm traveling to a meeting wi th a client but I need to talk to you urgently so could you all me on 0486 772 444? It's my mobile number. I need to talk to you about that contract we're trying to get I Helsinki because the customer accepted our proposal and I need to know whether it's all right if I just go ahead and sign the contracts or whether you want to get involved, as well. Could you get back to me asap? Thanks.Call 5Hello Frida. It's Steve Montgomery here I got your proposal for the product launch and I've finally managed to a look at it. It looks OK, but I think here could still be one or two minor problems with it. I think the time schedule looks a bit on the optimistic side, as well. I've got a couple of suggestions , which I'll get off to you today. Let me know what you think, OK? Bye.Listening 2conversation IT=Tom F=FridaT: Good afternoon. Scandinavian Conferences.F: Good afternoon. Could I speak to Frank Larsen, Please?T: I'm afraid he's not here today. Can I help you?F: I'm ringing about the Danish Telecommunications Trade Fair. Mr. Larsenphoned to offer me some tickets and he asked me to let him know how many I'd need.T: Well, I can send you the tickets. That's no problem. I'll just need your name and address.F: Right. It's Frida Andersson from Sanderlin. The address is Torshamnsgatan, S-126 25 Stockholm.T: So, that’s Frida Andersson at Torhamnsgatan, S-126 25. Ok. How many tickets do you need?F: Three please.T: And which days would you like them for?F: Just for Tuesday 23 November, please.T: And could I have the other names for the tickets?F: I’m afraid I can only confirm two names at the moment. Kati Gersel and myself.T: Could you spell Gersel, please?F: Yes, that’s G-E-R-S-E-L.T: Right. I’ll put the tickets in the post today.F: Thanks very much. Bye.T: Thank you for calling. Goodbye.Conversation 2R=Receptionist F=FridaR: Good afternoon. Can I help you?F: Good afternoon. Could I speak to Sue Mellor, please?R: May I ask Who’s callingF: It’s Frida Andersson from Head offi ce.R: One moment, please. I’ll put you through.R: Hello?F: Hello?R: I’m afraid she’s not in her office at the moment. Can I take a message?F: Yes. Could you tell her that I got her message and I’ve cancelled our meeting on the 13th. But I’m not a vailable the following week, so I suggest meeting on 27 November.R: OK. So, that’s Frida Andersson from Head Office. The meeting on the 13th is cancelled and you suggest meeting on 27 November instead.F: That’s right. And could she call me to confirm t he date?R: OK. I’ll give her the message and she’ll get back to you as soon as possible.F: Thank you.R: Oh, does she have your number?F: Yes, she does.R: OK. Thanks for calling.F Thanks. Bye.Unit02a1. Fine, thanks .I’m glad you managed to find me somewhere so near the office. That makes things so much easier in the morning. But I have to say, the bed was so hard I didn’t get to sleep till two this morning.2. Pretty awful, actually .there was one delay after another and then I got stopped at customers .and apparently. My luggage is somewhere between here and Cape Town.3. Wonderful. I’m really enjoying it here and the people are so friendly .I’ll definitely come back for a holiday. But I’ll need a week at least next time.actually.I wouldn’t mind living here for a while.4. Well. I thought it was pretty good from our point of view, but I can see that some people might not be so happy .still; we got through quite a lot and made some progress. But I still think we’re a long way from a decision.Listening 2S1=Speaker 1 S2=Speaker 2S1 so. What did you think of the food?S2 Ok.but it was a bit too heavy for me.acutally, given a choice, I’d have preferred a salad.S1 salad?S2 Oh.yes.i don’t really eat meat.S1 what do you have at home? You’re not a vegetarian, are you?S2 well, I’m not. But my wife is.S1 oh.really?S2 oh.yes.i haven’t had meat at home for years.S1 don’t you miss it?S2 sometimes .but then I go and have a secret steakA=Antonella K=korinnaA Pronto,Zzanetti.K Hello,antonella?A Yes?K Hello?It's Korinna Kramer from Otto In HamburgA Oh,hi Korinna.How are you?K Fine,thanks.I'm ringing about the skirts for the summer catalogue.A Oh yes.The Cristi and Faci skirts.Did you speak to Mr Hubner?K Yes,I did. We definitely want only the standard length.A Ok.So that's cristi and Faci in standard length only.Ringht.K And have you spoken to the vendors about quantity yet?A No,not yet.I thought I'd wait unyil we knew what was happening about the lengths.K Do you tink you could speak to them soon,thought?We don't have much time left before the deadline.A No problem.I'll call them this morning.And is it still only 400 pieces of each? K Yes, that's right.A OK.I'll fax you as soon as I've spoken to them.K That's great,Antonella.Thanks for your help.A That's Ok.I'll speak to you later.K Great.I'll expect your call then.Bye.unit03bCash Flow-So Steeph, how's the cash flow situation? Any better?-Not really. No. The more we sell the less cash we seem to have.-Yes, I know. It's called overtrading.You gotta have to figure out the quicker way of turning the sales and cash.-But how Babara? That's the question.-Well, did you think any more about offering earlier settlement discount?-Oh yeah, we talked about most of it. They sounds quite interesting. It seems that if we offer 1% discount, about half of our customers will pay in 10 days.-Well that would make a big difference of cash flow.-But if we offer 2%, 3 quaters of our customers will pay within ten days.-That's great! So why don't you do it?-Oh come on Babara, margin is small after all already. I don't see how we can afford to offer these discounts! If we give it 2% discount, we will loose thousands of dollars of the year!-Do you know how much exactly?-Well on average month of the sales on 25,000 dollars, it costs over 400,000 of the year!-What if you offer 1% and half customers use it?-Well it already costs 15,000 of the year.that's a lot of money, Babara!-But don't forget your financing cost, Steeph. Financing of cash flow gap means you pay for the bank on 300,000 dollars of interests. I will doubt that if you offer the 1% discount,you will save almost thousands on the financing cost.-So what are you saying is the real cost of the discount? Will it only be 500 dollars more?-That's right. And your cash flow for the month will increase by over 8000 dollars.And with the 2% discount,you will have extra 16000 a month.-Wahoo!That much!We could really use that extra cash, Steeph!-Mmmuh...I still think 2% is too much!-Then why don't we offer 1%?-Mmmuh. Babara?-Well, it's not my decision. But if I were you, Steeph,I will really think very seriously about early settlement discount.-Ok, I get the point. If you really can make that big difference, we will give it a try.unit04a1 The thing is ,When you buy a car,you're spending a lot of money so you want to get excited about what you're buying.Reliability and after-sales service are all very important,but they're not exactly exciting ,are they? I want my car to say something about me .I want something which looks sporty and attracts attention .I don't mind paying that bit extra for something that makes me look good.2 A lot of my friends have got e-mail so I wanted to buy a computer. I just didn't know much about them, and I found that all that information you get about performance and so on is totally confusing. And then I saw that advert on TV with those new computers. It showed how easy it is to get onto the Internet and send e-mail. So I went to a computer superstore, had a look at one and bought it straightaway.3 I thought buying a mobile phone would be easy, but it wasn't .You ask how much they cost and you get all this stuff about monthly service contracts and different tariffs at different times of day .It's almost impossible to work out how much they actually cost! Anyway,I worked out that the best deal for me was a one-yearall-inclusive package. So that's what I bought.4 I used to think that one refrigerator was pretty muck like any other. But thenI saw this TV programme about how much energy kitchen appliances use. Fridges are the worst, apparently. That's because they're on all the time so they're really bad for the ozone layer-all those CFC gases or whatever they call them . So I decided to get a fridge that doesn't give off lots of harmful gases .And it's cheaper to run as well .5 It's not even a particularly well-known make of video recorder but I had one of them before which I was really happy with. I didn't have much money when I bought the first one so I just got the cheapest one. I could find. But it was great.It lasted years and I never had any problems with it .So, of course, I decided to buy the same brand again. I mean, a friend of mine recently bought a really well-known make and it's been back to the shop twice already.Listening 2 and 3I Now you've set up Sainsbury's Bank, how do you market its products?D Well, the core target for Sainsbury's Bank is , quite understandably, the Sainsbury's customer. So, the vast majority of marketing is either instore or through direct mail. We've bought very little advertising space,but we do also use public relations as a marketing tool .I And how successful has it been ?D It's actually exceeded all our expectations. We've already attracted over 700,000 customers within 12 months of starting trading .I Really? And how does a new bank like Sainsbury's succeed in attracting people away form the High Street banks?D Quite simply by offering value for money and excellent customer service standards.I think Reward Points are another big attraction. With a Sainsbury'a Bank Visa Card, for example, a customer can soon collect a lot of Reward Points, which of course can be exchanged for air miles or other kinds of vouchers.I And what makes you think you 'll succeed in such a competitive sector?D Well, our key operational advantage is that, as a telephone-only operation, Sainsbury's Bank doesn't have the high overheads that a branch network does . Therefore, we're able to offer better rates . I think another important point is that Saintbury's experience in retailing means that its bank can apply a retailer's customer-focused mentality to the financial services sector.I Now some observers say that supermarket chains risk damaging their brands by moving into a sector which they have no experience of. How do you react to that?D Well, that assumes that supermarket will offer the same poor customer service as the traditional banks and therefore attract the same bad publicity. As I said, customer service is precisely our strength. We firmly believe that our commitmentto our customers will prevent brand damage.I Yes, other supermarkets obviously feel the same way and we regularly see reports about how they 're planning to sell computers, cars and even houses. How do you see the Sainsbury's brand developing in the future?D Well, the brand is continuously evolving and developing . The move into financial sevices is another stage of that ongoing development . When you look back at the history of the Sainsbury's brand ,it's already been developed in many different ways. Who could have imagined , back in 1869, that a small family dairy would grow into a major retail group operating over 800 stores? I've no doubt that the brand will continue to develop, but it's difficult to say exactly how.unit05aUnit 5a RelocationListeningA Amanda Ramone speaking.B Hi,Amanda.It's Bob here.A Hi,Bob.Did you get my report about ERS?B Yeah,and no problem.Now,you said you were contacting another company?A Yeah.I spoke to one this morning.Worldwide Relocation.And they look good.B And how well do they meet our needs?Do they stand up to ERS?A They're both pertty similar.Like ERS,they have a house search service...B And do they handle all the paperwork?Visas,work permits...?A Yeah,no problems there.B Ok,fine.Now what about transport?You know,removal,shipping.A Let me just...Oh right.Here it is.No,this is something Worldwide don't offer.B Whereas ERS do.Mmm.How do you feel about that,Amanda?A I don't know,but I don't think this as a major problem.I think it's something you can habdle fromthe Seattle end.B Ok.And what else?How about finding schoolsA Yeah.they have a school search service.And another interesting thing is that they run orientation and cultural integration programmes.B Mmm,sounds interesting.Amanda.So,what's your feeling on this?A Well,neither company meets all our key needs,but there's no-one else in the picture.B And in terms of cost?A In terms of cost,ERS are pffering the best deal.However,cost isn't a major issue here.B You know,it worries me that ERS offer no partner employment assistance.How about Worldwide?A Yes,and very successully.The guy I spoke to said that they can noemally arrange employment for the partner within three months.And as most of our people have wives or husband,...B Yeah.That's the main problem for me with ERS.A For me too...B Ok,Amanda,Well,you're closest to this.What's your view?unit05bJero: ---Jim: Hello, Jero. It's Jim flowers here.Jero: Hello , Jim, Nice to hear from you. What can I do for you?Jim: Listen, I'm just on my way to have a look at the office you mentioned the other day.Jero: Well?Jim: The thing is I know the street name but I can't remember where it is exactly . Do you think you can give me a directions?Jello:Yes, of course. Where're you now?Jim: Well, I'm just parking the car now and I'm in the Hodito nail. Just outside the supermarket.Jero: Hodito nail? Oh, yes I konw. Now Let me see. ok, right, now if you look right, You'll see a bank on the corner. It's called BMP.Jim:Ok, Yes, yes, I can see that.Jero: right, walk to the bank of corner and that's road Borack, You turn left there cross over the other site's street.Jim: right.Jero: Then take the first road on the right. That's Road Paradin.Jim: En.Jero: When you see a big caffer on right corner, Keep going along that street till You come to a theater. I think you'll cross over to other street on the way. Just keep straight on to that threater.Jim: right, ok, So I'll take the first right and just keep going straight on until a theater.Jero: That's right, Now just before the theater on the left is a small street. You go down there and about half a way long is a kind of square with a structure in the middle.Jim: rightJero: And its on the right is a big white top building. You can't miss it.Jim: Thanks Jero. Speak to you soon.Jero: bye Jim, Oh, Let me know what you think of it?Jim: Well did.unit07aN OK.Let me have a look at it.Yes,that looks nasty.So how did it happen?P Well,it's stupid really.I was trying to fix the light in my office.N But that's a job for mantenance.P I know.But I told them about it days ago and nothing happened.So I thought I'd try.N Well, you really must be careful.There are very strict guidelines here about that kind of thing.And if you have an accident,the company dosen't have to accept responsibility,you konw?P I know.But the light kept going on and off all day.It was driving me crazy.N So what happened?Did you fall?P Well,I couldn't reach the light.So I climbed onto my desk,and then I lost my balance and fell.N And you banged your head?P Ouch!Yes.I caught it on the edge of a filing cabinet.N Do you feel sick or dizzy?P No,but it really is hurting a lot now. Will I need any stitches,do you think?N No,no,it's quite a small cut really,I'll just clean and dress it.We needn't borher stitches.But it is a nasty bumb,though.Are you taking any medication at the moment?P No.N Right.Here are some painkillers.Take two of these three times a day for the next two or three days.But you mustn't drink alcohol while you are taking them.P OK.N And pop in tomorrow some time and I'll have another look at it.P Thanks.See you tomorrow.unit07b1. I didn’t really feel I was abusing the system. I mean everybody does it. It was just a few small things really – a fax here, a few photocopies there. I felt it was justified. After all, I did do a lot of unpaid overtime and took work home with me. They seemed really pleased with my performance, so I honestly didn’t think they’d mind.2. My boss didn’t mind if I arrived a couple of minutes late in the morning but if I wanted to leave on time, well that was a completely different story. Well, aftersix months, I’d just had enough of it, working late every day of the week, so one day I told him straight, I’d only work the hours I’d agreed in my contract.3. I was having problems because I just couldn’t seem to proritise my work and organize my time. So I suppose it looked to my boss as if I couldn’t do the job. But it’s ridiculous really,. I could do it, but I just couldn’t seem to keep up with the workload. And this was a place where results were everything.4. I knew my turn would come soon. But I hated the whole idea of spending three hours in the car every day just getting to work and back. It was OK for some of the others, I mean. They lived nearer the new site. But if I’d had to work overtime, I’d never have got home before 9 o’clock. Well, in the end, I just couldn’t do it, and I wouldn’t do it, and that’s what I told them/5. I suppose they didn’t want to carry me any longer. I think people just got fed with having to cover for me and take on all my work when I was away. But it seems a pretty poor show to sack someone for something that isn’t their fault. I mean no one wants to be ill, do they?unit08aUnit08A Business ExpensesDavid: David Hopes!Roger: Hello, Mr. Hopes, This Roger Hargry from Accounts, I am just ringing about your expenses claim, There are a couple of things I need to check.D: Okay, what would you need to know?R: Well, you put down it was a business trips, but do you think you could a bit more specific?D: Yes, Sorry, it was actually a marketing conference.R: OK, And stayed in the conference hotel, but you didn’t put down how much it cost.D: Sorry, it was 80 pounds, that was for one night.R: I see, Now under client entertaining, you put 56.70 pounds for mile and drinks, would you ask to put down the name of anybody you entertained you know.D: I am sorry, I must have forgotten, anyway, the client’s name is Limbert, Pole Limbert, he is one of building suppliers.R: Could you spell his last name for me ?D: Limbert, yes, L-I-M-B-E-R-T.R: Right, thanks, oh, and this amount for 9 pounds are the other expenses, what exactly was that for?D: 9 pounds, let me see, 9 pounds, oh, yes, that was for a couple of faxes I have sent from the hotel.unit09aI Maybe you'd like to begin by explaining how Choices came about.D Well, we wanted to show tath PricewaterhouseCoopers recognized the individuality and diversity of all its employees. Flexible benefits was the ideal way of sending this message with massively increasing the firm's payroll costs. Also, after the merger between the two firms, Price Waterhouse and Coopers & Lybrand, we wanted a new scheme that both sets of employees chould identify with.I And what advantages does Choices give employees?D Well, it sounds obvious, but the main advantage is choice and the opportunity to change benefits as an employee's lifestyle changes.There's also a price advantage on many of the benefits.I How does that work?D Well, there are tax savings when taking certain benefits rather than cash. But the real advantage is that our size means that we can find the best providers in the market and then negotiate bulk discounts with them.I And how did you inform employees of all this when you launched the scheme?D We had to be very pro-active to ensure employees understood everything about Choices, from its concept to its implementation. We began by creating awareness with printed material, and then ran a series of countrywide roadshows.I Roadshows? Why did you choose roadshows?D Because they were the ideal way of offering employees a face-to-face opportunity to develop their understanding of Choices and get the answers they needed. People were already going through huge changes with the merger, so we had to expect some challenging questions.I And how successful were the roadshows?D Well, they were attended by 8,000 our of 19, 000 UK employees. ANd since then, research among staff has shown very high awareness levels and a very good understanding of why Choices was introduced.I And where did you go from there?D Well, having created awareness and interest, we then had to encourage employeed participation. we did this by making detailed information about Choices available to all employees electronically. Any employees needing further information chould then contact the Choices call center if they needed to.I From the feedback you've had so far, which benefits do you thyink will prove most popular?D Well, we don't know yet. But things like pensions and company cars are likely to prove popular. But typically, with flexible benefits, most interest is shown in varying the amount of annual leave. And I expect it'll be the same with Choices.I You mean people taking more days off?D Well, not just more. Many employees actually reduce their annual allowance in exchange for cash. It's just another example of the flexibility which characterises Choices - which, as we know from post-recruitment interviews, can be a real factor when people are comparing job offers.I Yes, I can image. Choices must have had a real effect on recruitment.D Well, it only went live in April, so it's still too early to say exactly what effect it's going to have. But with Flex, the old benefits scheme that Price Waterhouse used to have before the merger, there was a 30% increase in the number of candidates who accepted job offers. We expect Choices to be just as effective, and help us get the brightest and the best - both university graduates and experienced applicants.I And finally, what do you see as the main benefit for PricewaterhouseCoopers?D Well, for one thing, it should reduce staff turnover. Replacing an employee through an agency can be a very expensive business. But most importantly, it'll help define the PricewaterhouseCoopers image and sned a clear signal about out values to employees and job applicants. There's also the experience it gives us in running flexible benefits schemes.I What do you mean exactly?D Well, flexible benefts is something our consultancy service is asked to advise companies on. So Choices provides us with invaluable experience.unit09b1 We spoke about how things were going in general and then we finally got down to discussing my workload. We talked about how we could define my duties more clearly and she agreed that I could hand over some of my work to colleagues. So, hopefully, I'll now be able to concentrate on the things I was hired to do in the first place.2 My boss said that even though money was tight, they 'd support me if I wanted to study for a management qualification. She said that the company could subsidies the cost of the course, and she promised to be flexible about holidays. But the company woud benefit from the skills I'd learn anyway, so it's in their interests as well.3 It was very difficult because the company's been quite good to me, really. I mean, the conditions are good and I can't really complain about salary, either. But I explained I'd been here five years now and I'm still doing the same job. I also mentioned that I'd applied for a couple of internal vacancies but got nowhere. And on one occasion the position was given to someone who started well after I did.4 Well, it started off with the usual stuff. You know, he thanked me for all the hard work and things like that. But then he started on about missed deadlines and careless mistakes. The thing is, half of the things he mentioned weren't even my responsibility. I complained about the lack of support I'd had from management but he just wasn't interested. And then he asked me to write a full report on what had gone wrong. I can't believe it!5 All in all, the appraisal was very positive. The only thing is, of course, having such a successful year means that management gets carried away and expects miracles from you all the time. I told my boss that I wasn't sure we'd be able to repeat last year's performance. But he ignored me, of course, and produced this set of ridiculous objectives that he thougnt' d be an 'exciting challenge'. You really have to wonder sometimes which planet management's on.unit10aUnit 10a Marketing disastersListening1 It was my idea in the first place,and it did give us really catchy slogans like,"whenyou see this offer,you'll think you're seeing double".But what happened was achance in a million,and they'd all come by car!So what could I do?if we'd cancelledthe promotion,it would have caused a riot.In the end,it cost the companythousands,and it cost me my job.2 In theory,it was a brilliant idea,but I don't think anyone ever imagined it wouldattract so much interest.Looking back,I suppose it was bound to with big prizemoney like that.It wouldn't have been so bad if the questions had been moredifficult,That was probably our biggest mistake.Some of them were so easy,evenmy senven-year-old was able to find the anwsers.But the whole thing was acatalogue of disasters from stars to finish,really.3 It's easy to look back now and say we should have done this or that.but at thetime,well...I suppose it would've been OK if we hadn't allowed flat-owners toenter,but with a big promotion you don't want to exclude anyone,In the end,weoffered the winner money instead and tried to keep it as quiet as we could.If we'dtaken any publicity photos,we would have looked radiculous.unit10bI Donald, your consultency helps companies enter foreign markets. What kind of help are companies looking for when they come to KMP?D Well, companies usually have a specific market in mind and a pretty good idea as to which products they intend to export. BUt what they're not sure about is how to get the product into the target maket.I So what is the best way?D Well, there are many options, form franchises to wholly-owned subsidiaries. The higher teh degree of ownership, the more control you have. However, ownership also means more investment and, therefore, more risk.。
新编商务英语听力3答案
新编商务英语听力3Unit 1Part 1A1. T2. T3. F4. F5. F6. F7. T8.FB1. B2. A3. C4. A5. B6. BPart 2A1. Sinotrans is in China’s international express delivery industry.2. Sinotrans is also known as China Foreign Trade Transportation Group Corporation.3. Sinotrans guarantees timely, safe, reliable shipments.4. DHL-Sinotrans was established during the earliest days of the opening of China’s economy to the outside world.5.The philosophy of DHL-sinotrans is working on partnerships with customers.B1.“Second to none” means the best.2.DHL establishes partnerships with customers by guaranteeing to meet their individualneeds and requirements and by demonstrating professionalism and reliability on a daily basis.3.In Asia-Pacific, the DHL network covers 40 countries from Japan to Australia and fromIndia to Pacific Islands.4.DHL staff provides pick-up, transit, customs clearance and delivery and arrangeinsurance, payment of duties, taxes and other charges at the destination5.The bar-coded airway bill enables the company to track a customer’s shipment at keystages of its journey.6.DHL has introduced an advanced 24-hour Track &Trace system which can help acustomer find out where his package is.7.Dedicated service personnel handle customers’ accounts, whose role is to make sure theirshipments travel smoothly. be Superior to be inferior to8.They are proud to have built successful partnerships with their customers.Part 3A1. C2. A3. C4. B5. C6. A7. B8. CB1. T2. F3. F4. F5. T6. F7. T8. FUnit 2Part 1A1. T2. F3. F4. T5. T6. F7. F8. TB1. C2. A3. C4. A5. B6. APart 2A1. C2. A3. B4. A5. B6. B7. A8. BBrmation theft2.nationwide security standards for information systems3. a stock investor a Fudan University student4.protect electronic records from the growing potential for crime, malicious hacking and otherproblems5.an e-watchdog sufficient to match its needs6.security standards and testing systemsernmental bodies banking, financial, telecom, power and transportation industries8.firewalls, operating systems, databases, routers and switchesPart 31.The Internet has brought a lifestyle revolution to many people in China.2.Nearly half of (rural) residents have stepped into the so-called “e-life”3.the survey was conducted to evaluate the digital life of urban residents.4.The survey was conducted by telephone or in-person interviews.5.They do work on a computer, play digital games, search the Internet for information, purchasecommodities online, acquire knowledge through the Internet, spend spare time surfing the Internet, use a digital camera, communicate with friends through the Internet, enjoy digital music and enjoy digital video products such as VCDs and DVDs6.The pioneers are engineers working with computer technology.7.Men tend to live a digital life more willingly than women.8.Age, higher education and social income are some of the distinctive characteristics of thehighly digitalized group.B1. A2. B3. B4. B5. C6. C7. AUnit 3Part1Section A 1~5: FTFFTSection B1. raise funds / offering their share / invests in the companies / owning the companies’ stocks2. interests / control / payout ratio3. dividends / some benefit from changes / payment on dissolution of the company4. renminbi-denominated / domestic investors / denominated in US dollars and Hong Kong dollars / listed in Hong Kong5. economics, bank’s interest rates, changes in tax rates and social or political stabilityPart 2Section A 1~5: TFFTTSection B1.investing in stock market / when the company goes bankrupt2.to get dividends / sent to investors / is to sell the stock at a higher price than theyformerly bought3.owning a variety of stocks4.management issues of the company / amass enough stocks to be able5.research management’s competenceQ1. When was Warren Buffett born?Q2. What amazing apt itude did he display at a very early age?Q3. How much did he earn in his first engagement in trade?Q4. How much did he earn in his first stock investment?Q5. what field does his company spread its investments across?Part 3Section A1.On August 30, 19302.For money and business3. 5 cents4. 6 dollars5.Media, soft drinks, manufacturing, insurance, banking, finance and consumer goods Section B1.1946 lived in Hungary2.1947 immigrated to England3.1952 graduated from the London School of Economics4.1956 arrived at Wall Street5.1973 left the Wall Street position and set up Soros Fund Management6.1992 became famous and earned $ 1.1 billion in England7.1997 brought down the Malaysian currency and earned a lot in Malaysia8.1998 failed his plan in Hong Kong9.2004 his fortune is estimated at $7 billionUnit 4Part 1Section A1.buying and selling financial instruments, including stocks, options, and futures2.providing places for buyers and sellers to trade securities, stocks, bonds3.in the primary market / investors, not companies , earn the profits or bear the losses4.protect investors / receive exactly what they pay for5.The New York Stock Exchange (NYSE) and the American Stock Exchange (AMEX) Section B1.“ A bull” refers to an investor who expects stock prices to raise and “ a bear” an investorwho expects stock prices to decline2.He earns profits.3.He may sell the security and hold cash or place the funds in interest-bearing short-termsecurities, such as treasury bills or a savings account.4.Selling short means selling stock that you do not own with the intension of replacing itlater at a lower price.5.He will lose money.Part 2Section A 1~6: FTFFT FSection BPart 3Section A 1~4: DBBASection B1.Buyers are willing to pay more for the stock. And more and more buyers flock to thestock.2.Profitability, dividend income and speculation3.The company becomes more valuable4.They are more interested in that stock5.Because it shows people’s belief in that stock.Unit 5Part 1Section A1.unexpected / negligence or other causes/ an accident2.insurance protection3.the value of the property / the scope of the insurance coverageSection B 1~5: FTFFTPart 2Section A 1~4: DADCSection B1.They will ask all sorts of questions such as your age, gender, address, etc. because theywant to determine what type of risk you are2.Because the information will help him decide whether the profile of the driver isconsistent with the type of risks they are trying to attract3.Safe drivers4.Because he wants to determine which rate to charge him5.It is the process to get information from an applicant and to determine the properpremium to be chargedPart 3Section A1.3,4002.Insurance companies make money not only because they charge more in premiums thanthey pay out in claims, but also by investing the premium money3.In 1980, when interest rates reached an all time high, many insurance companieslowered their premiums. They discounted insurance policies by 50 % to 70% of the rates that had been set in the late 1970’s4.When business is bad, they are forced to lower their rates to match the competition. Andwhen interest rates are cut down, the insurance companies suffer enormous losses because they are unprepared5.22 billion dollars6.They raised their premiums by large amounts7.More than 9 out of 108.They spend close to 50 billion dollars a yearSection BEntering the harbor / turning to / was caught by / took the ground / about 12: 45Helping the vessel to berth / 2,146 hours$ 16,150,000 / in the sum of $ 3, 323,000Contended / applied for / restraining / requiring / in the excess of $ 1,000,000The salvage contract / unreasonably high securityWere to be awarded / covered / services / the sum of $ 1,000,000 / whatever sumUnit 6Part 1Section A1.Because they want to provide income replacement to their beneficiaries if they die andthey also want to achieve investment goals2.Study it and its company3.Young people4.Your Health might deteriorate and you could be unable to get another policy becausepremiums can increase dramatically as you age5.Because your premium dollars are invested in the company’s general portfolio and youare n’t personally managing that investmentSection B 1~5: FFTTFPart 2Section A1.to collect effective information / good insurance risks from poor ones2. a. the number of speeding tickets and accidentsb. type of carc. your age and marital status3. a. your health, smoking habits and drug and alcohol useb. your blood and urine tests4. unprofitable customers/ too high an insurance riskSection B 1~6: BCCAC BPart 31.16 working members / eight external members / four nominated Council members /Chief Executive / Deputy Chairman2.the election of new underwriting members / constant watch on the financial stability ofboth brokers and underwriters / putting the market’s special viewpoint / conducts its worldwide business3.within the Corporation / a Board of Management / Committee of our company / a rangeof services / the checking of policies, endorsements / signing on behalf / the office seal. Section B 1~4: CBBCUnit 7Part 1Section A1.move funds/ have surplus funds / lack productive investment opportunities / have ashortage of funds / such opportunities2.economic efficiency3.higher production and efficiency4.consumers / time their purchases better5.buy what they need / saved up the entire purchase price6.Section B1.finance, insurance, weddings, real estate, consumption and educationmercial banks / financial products / consumables3.their stocks / securities / insurance plans / their personal situations4.online enrollment services / loans, insurance and scholarshipsPart 2Section A 1~4: CABBSection B1.Foreign-funded banks, foreign-funded financial companies, foreign-funded insurancecompanies, and many other foreign-funded financial institutions have swarmed into Shanghai2.The Central Bank plays the role as the leader and state commercial banks as the mainbody3.There are a securities market, a foreign exchange market, a discount market, aninsurance market, and a bullion trading market4.It is the Shanghai securities and futures marketSection CEconomic phenomenon / world currency / reserves of dollars / in terms of dollars / benefit some and hurt othersVolatile and unpredictable / in value / goods and services / made it possible / worsening inflation/ were hurt / foreign currencies / units of the foreign moneyThe situation was reversed / foreigners would have to pay more / relatively cheaper / they could not complete / that had borrowed dollars / the loans and the interest / own currencies / floating exchange rates / return to fixed ratesPart 3Section A 1~5: CABCASection B1.From a single official rate to a market-based, managed floating rate system, and then toa single market rate2.The 1997 Asian financial crisis3.Three4.Because it had been long fixed at overvalued levels5.The integration of the official renmimbi exchage rate and the foreign exchage swapmarket rate on January 1, 19946.Relatively flexible and on an upward trendUnit 8Part 1Section A 1~5: BCABASection B 1~7: TFFTT TFPart 2Section A 1~4: CBACSection B1.Investment environment2. A financial and trade center3.Tens of billions of Yuan4.It can provide data communication, convention, television, magnetic card telephone,video telephone and electronic correspondence5.By building a thermal power plantPart 3Section ASetting up a joint venture / deals with all matters concerning examination and approval of foreign-invested projects / some market survey, to choose a right project / submit the project proposal to the authorities / a feasibility study, a contract and articles of association / no more than 20 daysSection B 1~4: CCBATest 1Part 1When / product / wake / unlock / course / hire / ignore / who / purses / being / built / day / like / ahead / companies / revealed / savings / pain / spending / contentPart 2 1~4: BBCCPart 3 1~4: ACBCPart 41.You receive a set(固定的)(=fixed) amount of annual interest and when the CD contractreaches maturity you get your money back2.Which bank you use, the prevailing interest rate environment, how much money youinvest and how long you lock it up for3.They have tiny returns and they can lock up your money for a long time/haul4.Your might be penalized 3 months worth of interest5.Because you can withdraw your money whenever you see fitPart 51.to expand / selling stocks / issuing bonds2.the strength of a company / the interest rate / the bond3.interest at set intervals / large tax advantage4.raise money / tax exemptUnit 9Part 1Section A 1~8: FCHAD BGESection B 1~5: BACACPart 2Part 3Section A1.The mode of transportation2.Medicines3.By railroad transportation4.Because the end-users want them urgently5.The Civil Aviation Administration of China6.He is impressed by Li’s considerate cooperationSection B 1~6: BBACA BUnit 10Part 1Section A 1~5: BBACCSection BThe use of technology and the efficiency of technology / more than 8% of US national output To block informationInformation and participation to people who never before had itPart 2Section A 1~6: TFFTT FSection B1.She makes money helping others make money2.She set up her business in 19973.International Economic Communications4.Because she saw a great need for business PR in China and a bright future in the field5.She devotes almost all of her time to work6.Her dream is to see her company because a world player in 10 or 20 years and to makeits output value reach billions of YuanPart 3Section A 1~5:BACACSection B1.General manager of the Shanghai Youth Limousine General Garage2.17 years old3.Reading manuals and magazines that covered the topic of Western cars4.In 19905.Tao’s company is the after-sales service facility for GM By attending a two-year MBAdegree course in Macau6.50 Million Yuan.Unit 11Part 1A: CBACC B:FFTTFPart 2Aa.Trade statistics/ wholesalers/ retailer/ intermediaries/ trade journals/ directories/international organizations/China Council for the promotion of International Trade/ what countries are now importing his productsb. b. the cultural and social background / the languages/ religion pi s/c p/cc. c. relevant government policies/ limited or restricted/ high taxd.the distribution of goods / the development of sales channels/ altitude/ humiditye.political risk/ distribution systems/ local legal systemB.1. What product/ designs and functions2. the product itself / will look like/ colour/ shape/size/ the success or failure/ packing3. costs/ where and to whom the product is sold / competition’s prices/ the cost of raw materials / the cost of production4. intermediaries/ end-usersPart 3A.1. you’re sendin g is no better than the product you will deliver2. the cost of packing transportation, insurance, credit, agent’s commission/ proforma invoice3. a sales contract/ sales confirmation/ the names of the sellers or buyers/ quantity/ total amount/ terms of payment4. with the factories/ production of goods/ arrange shipmentB5.have the goods inspected before shipment6.sea freight/ railway/ airfreight/ long-distance road haulage7.minimize the risks/ recoup some of the losses8.cash payment/ open account/ shipment on consignment/ documentary credit/documentary collection/Unit 121.Section A1.B2.C3. A4. C5. BSection B1.one of the major decisions2.ensure the exporter’s survival / help maximize his profit3. a clearly defined pricing objective4.the cost of producing the product / the overseas market environment / the competitivecondition there5.alert to the change / adopt appropriate measuresPart 2Section B1. a. fixed / that must be paid to keep the business runningb. variable / the expenses that varyc. total / the sum total of the fixed and variable costs2. salesmen’s salaries / packing / marketing / handling3. bears the burden / reduces the net returnSection B1C 2. A 3. C 4. B 5. BPart 3Section A1.He has seen the exhibits and studied the catalogues2.The lowest quotations. CIF Cape Town.3.FOB price lists4.He gets 3 to 5 percent commission from suppliers for imports.5.Yes, if the order is a sizable one.Section B1.The final and firm CIF prices.2.For 3 days.3.Mr. Zhang’s prices haven’t changed much while elsewhere prices for hardware havegone up tremendously.4.Light fittings.5.China Electronic Import & Export Company.Section C1.Sales terms.2.Mode of payment, delivery and discount.3.Make products according to the buyer’s specifications.4.As a rule, within 3 mouths, longer for special orders and less than 6 months.5.On FOB basis.Unit 13Part 1A: FFTFT TTTB1.An opportunity to test the faithfulness of one’s spouse2.7 to 10 days3.The customers’ worst fears confirmed or more than 80% of the surveyed haveextramarital affairs4.To catch their spunses spending time with their lovers5. A weakening sense of family responsibility6.Swelling self-centered values in today’s utilitarian societyPart 2A1.money transfer service provider2.1000/ the growing demand from overseas Chinese3.United States-based4.overseas Chinese workers, emigrants, students, travelers/ businessmen$ 20 billion/ 50 million6.Industrial and Commercial Bank of China, CITIC Industrial Bank/ Bank ofCommunications7.Zhejiang and Fujian provinces8.the Agricultural Bank of China/ China PostB1.In commercial sector2.In financial sector3.International Council for Commercial Arbitration4. A delegation of arbitrators, lawyers and scholars from 28 countries and regions5. A takeoff of arbitration cases in the financial sector in 10 years.6.it’s inc reasing7.Singapore, South Korea, Malaysia and Philippines8.Curbs such as regional protectionismPart 3AThe local authority for industry and commerce/ 2 yuan/ goods price information, shopping advice/ market research/5/clothing of the discounted price/ the bargaining was not successful/ 9 yuan/one-third of 13,000 yuanB: CACAC CAAUnit 14Part 1Section A1.Brochures / catalogues / mail2.supermarkets / chain stores3.presentation4.sporting / artistic / brand name5.display / experience6.stand / exhibition / representatives7.newspaper / press releases8.image / reputation9.colleagues / recommendrmation11.representatives / effectiveSection B1. F2. F3. T4. T5. F6. F7. F8. TPart 21.report / letter / keep / Simple / complicatedptop / Powerpoint / slides / audience / screen / nodding / interest / following3. 3. line / slide / presentationrmation / detail / long5.confident / simple / believe / linguistic mistakesSection B1.T2. F .3. T4. F5. F6. T7. F8. FPart 3Section A1. A2. C3. C4. C5. B6. CSection B-1011. Only 10% larger than a standard laptop computer2. leather case with shoulder strap3. automatic sheet feeder-6011. 50% lighter than the average static model2. built-in handle for easy carrying3. infrared remote controlUnit 15Part 1A1. international2. equality3. conflict/ misunderstanding4. styles/ strategies/ protocols5. managing/ resolving6. profit7. minimize8. sensitivities/ agreement / relationship B: CABCA CPart 2A1.rank/ decision/ style/ issues2.needs/ wants3.opponentsrmation/ issues5.“face”6.time zonesmunication styles8.individual9.aggressive10.stubborn/ competitiveB: BBACA CBCPart 3A: TFTFF FTFB: TFFTF FTest 2Part 11.individuals / while / good / from / the / period / make / when / reaction / at / falling2.stocks / purchase / remainder / borrowed / with / minimum / percentage / depending /speculativePart 21.T2. F3. F4. F5. TPart 3.1. D2. A3. B4. C5. BPart 4.1.Worldwide institutions to exchange or trade the currencies of different countries.2.Where the small agents buy and sell foreign exchanges.3.An informal network of more than 1,000 banks and currency brokerage firms that dealwith each other and with large corporations.4.Direct dealing transactions or trading between banks.5.On an analysis of a high volume of foreign exchange trading during the previous day, oron consultation procedures which occur every day at a certain time between central banks.Part 5.1.food, clothing, spare parts, second-hand goods, household equipment and furniture /fresh food / become very hot / to keep food freshe to meet, talk, make plans and take care of things they need for their family andreligious life.3. a lot of bargains / buyers and sellers4. a. Village markets / family members / products grown or made in and around theirvillageb. City markets / the need for expensive buildings and fittings / everything the localpeople eat, wear or usec. Street markets / fresh meat, fish, vegetables, eggs, fruit and cooked food / specialfestivalsd. Supermarkets and large department stores。
商务英语中级第三版答案
商务英语中级第三版答案【篇一：剑桥bec真题中级第三辑口语解析(part 3discussion)】staff magazineyour company is planning to introduce an internal magazineto keep staff informed of company developments. you have been asked to help plan the staff magazine discuss the situation together, and decide:what type of information to include in the magazine which type of staff should contribute to the magazine ? how often the magazine should be published 【题目分析】企业内刊你所在的公司目前正计划发行企业内部期刊以帮助员工随时了解公司的发展状况。
要求你帮助策划企业内刊的设计。
你们一起讨论这个话题，并决定：杂志包括哪些内容 ? 杂志所定位的员工类型 ? 杂志的发行周期【词汇、短语】特写 feature 视觉的 visual 熟悉的，了解的 up-to-speed 上交 submit 使适应，定位 orient 承诺，奉献commitment 【句型点击】 ? 正面评价观点 good idea!i really appreciate what you’ve said you’ve made a very good point. that’s interesting!【参考范例】a: i think the staff magazine should be published four times a year and contains news and features about events in the companyand the achievements of staff.b: i don’t think so. a monthly publication of news , analysis, opinions, interviews, competitions and feedback would be better,which can cover a wide range of topics, of interest to staff.c: i prefer the monthly. the magazine is an easy and convenient way of keeping up-to-speed with everything that’s going on inthe company. in addition, staff magazine is designed to create a corporate culture that can connect all people in. so, the more, the better.a: ok, maybe you are right. staff magazine should involve everyone and everything in the company. a rich, prompt and diversecoverage satisfies all needs and expectations. by the way, what could be the target audience of the magazine?b: since every issue is designed to give staff a better understanding of our business, to share knowledge and experiences, toprovide interest and entertainment and to show readers why the company is a good place to work, the magazine should be oriented to all the staff members.c: you can target the staff magazine to different groups, for individual department may want their version of the magazine. moreover, staff should be encouraged to become involved in producing the magazine and building a sense of community and engagement.a: an employee magazine, um, sounds nice. and printed staff magazines can be out of date before staff even read them; so what about e-magazine, which allows content to be alive and up to date?b: good idea! then staff can get information across in an engaging and visual way. down-loading and uploading old and newissues are really easy through the internet and intranet. anyone can easily submit their article or update in the relevant section of the staff magazine.c: so many ways to improve the magazine and the staff magazine is such a great commitment to help staff to communicatebetter, and be better informed. even the clients can get useful information and grasp business opportunities from the staff magazine.第三辑test 2video conferencingthe company you work for is concerned about the amount of time staff spend traveling to meetings in other branches of the company, and is looking at alternatives.you have been asked to make recommendations about introducing video conferencing. discuss the situation together and decide:what the company needs to know about the meetings that take place at present. ? what are the advantage and disadvantage of video conferencing might bewhat kinds of practical preparations would be needed before introducing the system? 【题目分析】电视会议你所在的公司目前很关注员工出差到其他分公司开会的用时问题，正在寻找可替代的开会方式。
新编剑桥商务英语中级第三版听力-working from home
working from homeI：OK Michael. You work from home now. Can you tell me about a typical day?M: Sure I always get up around 7 and the first thing i do is get the kids ready for school. I take them at eight thirty and then I always start work at 9:00.I: do you ever have a day where you decide to have the morning off and start work at nine.M: no you can't do that it's important with home-working off and have a timetable and stick to it. if you end up watching TV or doing the cleaning then it isn't for you. So I have lunch at 12：00 and finish work at 2:30 to get the children.I: was that why you gave up your office job?M: yes I wanted to spend more time with the children. It gives me more flexibility. Sometimes I need to work in the evening but usually it isn't a problem.I:So how long have you been doing this kind of work?M:For about five years I've been with the same company since I left school but with the internet and technology it's easy now to be at home.I: So your employer doesn't mind.M: No it means the company saves money on office space and as long as i get the work done there're happy Sometimes i still go into work to meet clients and so on for example I'm going in nearly every day this week because we have visitors from another company and i can't really invite them over to my house besides it's nice to go in every so often. I like to see people and catch up on the gossip and the news with my colleagues I miss that side of going into work every day.I: is there anything else you miss?M: Er...mmno not really. and I'll tell you what i really don't miss and that's having to spend 2 hours commuting on the bus and train every day.。
商务英语精读 (剑桥商务英语)Module 3.1
Advantages and disadvantages of different types of business organizations
Advantage Disadvantage
Sole trader Partnership Franchise
内部某些业务或项目，并与企业分享成果
3.1 Starting a business
Type of business
❖ solo trader ❖ 独立法人，独立经销店
❖ means that you own the business, and any profits from the business belongs to you.
2. entrepreneurial [.ɔntrəprə'njuriəl] adj. 企业家的, 企业性质的 entrepreneurial spirit 企业家精神，进取精神 3. franchise ['fræntʃaɪz] n. 连锁店，特许经销权，特许经营 franchisor [fræntʃaɪ‘zɔː(r)] n.授予特许者； 授权 人，授权商 franchisee [ˌfræntʃaɪ'ziː] n. (公司的分店，零售店或联号商店的)特许经营者，加盟 者
Language focus in Reading 2
4. voila [vi'əʊlə ] int. ❖ （法）那就是，瞧（表示事情成功或满意之感叹词） ❖ Mix the ingredient, chill, and voila a light, tasty
dessert. ▪ 把材料拌在一起，冰凉，瞧！那就是一道清淡可口的甜点。
【精品】新编剑桥商务英语中级第三版
【精品】新编剑桥商务英语中级第三版新编剑桥商务英语中级第三版MODULE 1To: All StaffFrom: Ray BonnerDate: 24th JuneSubject: Trial of flexitime systemFurther to our previous meeting, we are pleased to be able to confirm that the new flexitime systemwill come into operation as from 1st August. The system applies to all administrative and office staff. May I remind you that any production staff on the current shift system remain unaffected by these changes.From: evelyn@/doc/9b228713260c844769eae009581b6bd97e19bc59.htmlHi, RonaHow are you? I got a note to say you called. Great news that you passed your final exam! I’m sorry that I didn’t get back to you but it’s been crazy here. The network was down for three days so all our customers were receiving the wrong orders! Anyway, how about meeting for lunch this week? Ifyou can’t make it, don’t forget the party this weekend. Do you want me to pick you up at 8?See you soon,EveDear Mr. Hynes:RE: Replacement of item 00-A104With regard to your letter dated 12th June, I am writing to confirm that we can offer you a replacement item and this will be sent out today. I would like to apologize for the delay with this. Unfortunately, this was due to recent changes to our network. On behalf of Lar Bonner I would like to thank you for your custom. We look forward to working with you again in the future.Yours sincerelyEvelyn BoerCustomer ServicesTel: 0207 865 849You are a manager at Lar Bonner. After a meeting with staff, the company has agreed to extendparental leave for fathers from two weeks to three weeks. Write a memo to all staff.Refer to the previous meeting.Say when the new system will begin (25th September).Remind staff that their managers need one month’s notice.To: All StaffFrom: (Name of student)Date: 25th JulySubject: Parental LeaveFurther to our previous meeting, I am pleased to confirm that parental leave for fathers has been extended to three weeks. The new system will come into operation as from 25th September. May I remind you that your managers will require one month’s notice?MODULE 21. Read the application for a job. Write the verb in brackets in the past simple, present perfect or present perfect continuous. Dear Sir or Madam,I __Saw__ (see) your advert for the post of Client Services Executive in yesterday's newspaper and I would like to apply for the position.As you can see from my attached CV, I _have been working_ (work) for my current company for over two years. I _joined_ (join) Mackintyre and Co in 2007 and since then, I _have had_ (have) many opportunities to develop my skills. However, I _ have been considering_ (consider) a career change with a new challenge for a number of months andthis seems like the perfect moment to make that move.I see from recent press reports that your company _has expanded/has been expanding_ (expand) its operations in China and therefore I would like to draw your attention to my degree in Oriental Studies and Mandarin which I _completed_ (complete) in 2006. Combined with my current MBA, which I _ have been studying_ (study) for part-time at thelocal university, I feel that I would be an asset to your company.Please also note that my current manager _has agreed_ (agree) to write a reference and can be contacted on 0207 857 6785.I look forward to hearing from you.Yours faithfullyDaniel Lewis2. Read this advert for a job. You would like to apply for it and have written some notes about your experience. Use the notes to write a letter of application (120-140 words) similar to the one above.Personal Assistant to Overseas Sales Manager We are currently seeking someone towork in a busy and expanding department.duties. Good knowledge of English andDear Sir or Madam,I saw your advert for the post of PersonalAssistant to Overseas Sales Manager in yesterday's newspaper and I would like to apply for the position.As you can see from my attached CV, I have beenworking for a travel agency for the last six months, which I have really enjoyed. Before that I worked as a receptionist and secretary for two years.I have a good knowledge of English as I completed a course at college and I am also fluent in Italian having lived in Rome for the summer in 2006.。
【BEC中级真题听力】第三辑Test1
【BEC中级真题听力】第三辑Test1bec的真题对我们的备考非常有参考价值，为了方便大家，下面小编给大家带来【BEC中级真题听力】第三辑T est 1，望喜欢！【BEC中级真题听力】第三辑Test 1 - Part 1 Conversation 1Hints:Sarah WilliamsMarkProductionHolly9:30英式拼写对话人之间以换行区分Sarah Williams speaking. Hello. It's Mark here, from Production. Holly should be taking some visitors around today, but she's off sick, so I was wondering. If I'd do it? Exactly. No problem. Who are the visitors, sales directors again? Not this time. It's the plant managers. There's about ten, from France, Germany, all around Europe really. And the programme? I thought you could meet them at 9:30 by the packing area. I would suggest meeting at reception, but it'll be busy then. Do you want me to show them around the warehouse first? I think they've been there before. Perhaps you could take them around the shop floor instead? Good idea. What about after coffee? The delivery yard maybe? There's a lot going on there and visitors usually find it interesting. I'm not sure they'd like a presentation, especially not before lunch. I agree. Thanks again.【BEC中级真题听力】第三辑Test 1 - Part 1 Conversation 2Hints:ARZ RecruitmentFraser-HillQuality Control Design Sectionoh等语气词不写英式拼写对话人之间以换行区分Hello. ARZ Recruitment. Hello. I'm calling from Fraser-Hill. I spoke to you earlier about a vacancy we want to fill. Yes, for the mechanical engineer? Electrical actually. Yes, sorry. I was looking at the wrong file and you were going to check some of the details. That's right.I think I told you the post was in Quality Control, but apparently it's in the Design Section. Someone's just handed in their notice there. OK, and is the salary still the same, between 21,300 and24,800? That's right, depending on previous experience. Yes, OK, I've got that, and are there any particular requirements? When we talked earlier I think you mentioned language ability. That's right. We're export-oriented and all our major clients are overseas, so that would be an asset. And we must have someone with a diploma, not just a certificate. That's the main thing. OK, that shouldn't be a problem, but I'll get back to you if it is.【BEC中级真题听力】第三辑Test 1 - Part 2 Section 1Hints:'em英式拼写写数字编号,编号之后空格写说话内容13 No matter what kind of business situation I'm in, it's always important to know exactly who the individual is I'm communicating with. The worst mistake you can make is to fail to find out what drives them, money, status or whatever. Once you've worked that out, you'll be able to ensure you communicate what's in it for them personally. This should essentially govern the way you respond to people, enabling you to stay in control of the situation and achieve the desired outcome. 14 I've learnt some valuable management lessons over the years, not least in how to avoid the failure of a project. No matter what your position is, you always have to be prepared for opposition. And it's important to anticipate this by getting as many colleagues as possible on your side, so that if, in discussions, someone objects to your plans, you, and a number of others, are able to give an immediate response in order to silence your opponent. 15 When I first started running my own business I made some dreadful mistakes in the way I handled staff. The worst thing you can do is stick to one strategy and apply it to every situation. Sometimes you just need to show 'em who's boss. Other times some gentle persuasion is more effective, in my opinion, anyway. I'm sure I was often criticised for mymanagement style, not that I let it bother me, though. 16 I've found if you want to stay in charge of a situation, the worst mistake you can make is not keeping people up to speed with what you're doing at every single stage of the process. Of course, that doesn't mean you need to be seeking universal agreement or approval for your actions and opinions. Some people will always be critical. But at least adopting this approach will encourage an atmosphere in which everyone feels included. 17 There are always going to be things in a company people don't like, and if you've created an atmosphere in which they're encouraged to contribute ideas freely, you have to learn to deal with complaints. Revealing that you are, for example, upset by their comments is a crucial error. You will have shown a weakness in your character that others may try to exploit, and may lead to a general lack of support for you.教师辅导：如何攻克BEC商务英语听力难关据ESOL发布的BEC成绩报告显示：中国考生的通过率明显低于其他非英语国家考生通过率。