针对外贸中的邮件往来
外贸给客户寄样以后的跟进邮件和思路
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外贸给客户寄样以后的跟进邮件和思路下载温馨提示:该文档是我店铺精心编制而成,希望大家下载以后,能够帮助大家解决实际的问题。
文档下载后可定制随意修改,请根据实际需要进行相应的调整和使用,谢谢!并且,本店铺为大家提供各种各样类型的实用资料,如教育随笔、日记赏析、句子摘抄、古诗大全、经典美文、话题作文、工作总结、词语解析、文案摘录、其他资料等等,如想了解不同资料格式和写法,敬请关注!Download tips: This document is carefully compiled by the editor. I hope that after you download them, they can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!In addition, our shop provides you with various types of practical materials, such as educational essays, diary appreciation, sentence excerpts, ancient poems, classic articles, topic composition, work summary, word parsing, copy excerpts, other materials and so on, want to know different data formats and writing methods, please pay attention!外贸业务中,给客户寄样后的跟进邮件至关重要。
进出口贸易商务邮件
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进出口贸易商务邮件1.请求建立商业关系自米兰阿里斯托鞋类公司取得贵公司的联系地址,特此修函,祈能发展关系。
多年来,本公司经营鞋类进口生意,现欲扩展业务范围。
盼能惠赐商品目录和报价表。
如价格公道,本公司必大额订购。
烦请早日赐复。
此致We have obtained your name and address from Aristo Shoes, Milan, and we are writing to enquire whether you would be willing to establish business relations with us. We have been importers of shoes for many years. At present, we are interested in extending our range and would appreciate your catalogues and quotations. If your prices are competitive we would expect to transact a significant volume of business. We look forward to your early reply.2.回复对方建立商业关系的请求本月16日收到有关商务关系的来函,不胜欣喜。
谨遵要求另函奉上最新之出口商品目录和报价单。
款项烦请以不可撤销保兑之信用证支付。
如欲订货,请电传或传真为盼。
此致敬礼Thank you for your letter of the 16th of this month.We shall be glad to enter into business relations with your company. In compliance with your request, we are sending you, under separate cover, our latest catalogue and price list covering our export range. Payment should be made by irrevocable and confirmed letter of credit. Should you wish to place an order, please telex or fax us.3.请求担任独家代理本公司担任多家厂家的独家代理,专营精制棉织品,包括各种家用亚麻制品,行销中东。
外贸营销邮件范文
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外贸营销邮件范文以下是为您生成的一篇作文,希望符合您的需求:做外贸这一行啊,和客户沟通那是相当重要。
这其中,营销邮件就像是我们手里的一张王牌,要是写得好,订单说不定就滚滚而来;要是写得不好,那可能就石沉大海,连个水花都没有。
我就给您讲讲我之前写过的一封还算成功的外贸营销邮件吧。
那是和一家欧洲客户的往来。
一开始,我们对这家客户的了解仅仅是从一些行业报告和他们公司的网站上获取的。
知道他们在当地市场有点名气,主要经营的是家居用品,而且一直有寻找新的供应商的意向。
于是,我打开电脑,深吸一口气,准备大展身手。
邮件开头,我没有一上来就急吼吼地介绍我们的产品有多好,价格有多低。
而是先礼貌地称呼对方,“尊敬的[对方公司名称]采购负责人”,然后简单地提了一句,“我在最近的行业交流中,留意到贵公司在市场上的出色表现,深感敬佩。
”这就像是和一个新朋友见面,先给个友好的微笑,让对方觉得咱是真心关注他们的。
接下来,我可就开始详细地介绍我们的产品啦。
但我可不是干巴巴地罗列参数和规格,而是像和朋友聊天一样。
比如说我们的一款新型沙发,我会说:“您想象一下,当您结束了一天疲惫的工作,回到家,一屁股陷进我们这款柔软舒适的沙发里,那感觉就像是被云朵轻轻地抱住。
它的面料采用的是高级的绒布材质,不仅触感超级细腻,而且还特别耐脏,就算家里有调皮的小孩子在上面蹦蹦跳跳,不小心洒了饮料或者食物,您只需要轻轻一擦,就能干净如新。
”在描述产品的生产工艺时,我会说:“我们的工人师傅们,那可都是有着多年经验的老手,每一个细节都处理得无比精心。
就拿沙发的缝线来说吧,那针脚细密又整齐,简直就像是一件艺术品。
而且在生产过程中,我们有严格的质量检测环节,每一道工序都要经过多次检验,确保到您手里的产品是完美无缺的。
”介绍完产品,我还不忘说说我们的服务。
“如果您选择和我们合作,您完全不用担心售后的问题。
我们有专业的客服团队,24 小时随时待命,只要您有任何疑问或者问题,一个电话或者一封邮件,我们就能迅速为您解决。
外贸邮件范文带中文范本外贸商务邮件范文常用语
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外贸邮件范文带中文范本外贸商务邮件范文常用语尊敬的客户:您好!非常感谢您对我们公司的关注和支持。
为了更好地开展国际贸易业务,我们特意整理了一份外贸邮件范文,以供参考。
希望对您的工作有所帮助。
一、询价信尊敬的先生/女士:我司是一家专业从事xxxx产品的生产和销售的公司。
我们非常有兴趣与贵公司合作,并希望能够获得以下产品的最新报价:- 产品1- 产品2- 产品3请提供详细的产品信息和报价,包括价格、最小订购量、交货期、付款方式等。
如果可能,请附上产品目录或样品以供参考。
我们期待着与贵公司建立长期的合作关系。
如果有任何疑问或需要进一步了解的信息,请随时与我们联系。
再次感谢您对我们的关注!此致【您的姓名】二、报价回复尊敬的【客户姓名】:感谢您对我公司产品的关注,并对我公司提供的报价表示感兴趣。
我司能够提供以下产品的报价:- 产品1:XXX USD/台- 产品2:XXX USD/个- 产品3:XXX USD/千克请注意,以上报价为FOB上海价格,并根据您的需求提供。
具体的价格和交货期可以根据您的订单数量和交货地点进行进一步商议。
为了方便您更好地了解我们的产品,我司将样品寄给了您。
样品详情请参考附件。
如果您对报价或样品有任何疑问或需要进一步了解的信息,请随时与我们联系。
我们期待与贵公司的合作,谢谢!此致【您的姓名】三、订单确认【客户名称】:感谢您选择我司作为贵公司的合作伙伴,并提交了下列订单:订单编号:【订单编号】产品名称:【产品名称】数量:【数量】单价:【单价】交货期:【交货期】交货地点:【交货地点】请您确认以上订单信息的准确性。
如果有任何更改或补充,请及时与我们联系。
一旦得到您的确认,我们将尽快进行生产和安排交货。
谢谢!此致【您的姓名】四、交货通知【客户名称】:感谢您对我司的支持与合作!我们非常高兴地通知您,您的订单已经生产完成,并准备好进行交货。
以下是交货的细节信息:订单编号:【订单编号】产品名称:【产品名称】数量:【数量】交货日期:【交货日期】交货地点:【交货地点】交货方式:【交货方式】请您确保在交货日期前提供付款,并确保交货地点的准备工作,以便我们能够顺利地完成交货。
外贸商务邮件范文
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外贸商务邮件范文尊敬的客户,非常感谢您对我们公司的关注和信任。
我们是一家专业从事外贸业务的公司,致力于为客户提供最优质的产品和服务。
我们了解到您对我们公司的产品感兴趣,现在我们就产品的具体信息向您做一个简要介绍。
我们的产品主要分为两大类,一类是家居用品,另一类是办公用品。
家居用品方面,我们有各种不同材质和风格的床上用品、窗帘、地毯等产品;办公用品方面,我们提供各种不同类型的文件夹、笔记本、办公椅等产品。
所有产品均符合国际标准,拥有多项专利和认证。
我们可以提供OEM和ODM服务,根据客户的需求进行定制。
我们相信我们的产品质量和服务水平一定能够满足您的需求。
我们的价格也非常有竞争力,希望能够为您提供最优惠的报价。
如果您有任何问题或疑虑,请随时联系我们。
我们的销售团队将会及时回复您的邮件,并为您提供满意的答案。
再次感谢您对我们公司的关注和支持,期待与您合作。
谢谢!此致敬礼!此致敬礼!XXX外贸公司Dear Customer,Thank you very much for your attention and trust in our company. We are a company specializing in foreign trade business, committed to providing customers with the highest quality products and services.We understand that you are interested in our company's products. Now we will briefly introduce the specific information about the products to you. Our products are mainly divided into two categories, one is home furnishings, and the other is office supplies. In terms of home furnishings, we have various bedding, curtains, carpets and other products with different materials and styles; in terms of office supplies, we provide various types of folders, notebooks, office chairs and other products. All products meetinternational standards, and have multiple patents and certifications. We can provide OEM and ODM services, customized according to customer requirements.We believe that our product quality and service level can meet your needs. Our prices are also very competitive, and we hope to provide you with the most favorable quotation.If you have any questions or concerns, please feel free to contact us. Our sales team will reply to your email in a timely manner and provide you with satisfactory answers.Thank you again for your attention and support to our company, and look forward to cooperating with you.Thank you!Best regards,。
外贸回访客户的邮件模板
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外贸回访客户邮件模板尊敬的[客户姓名],您好!我是[您的名字],来自[公司名称]。
非常感谢您过去对我们公司的支持和合作。
为了更好地了解您对我们产品和服务的满意度,我们希望能够与您进行一次回访,并听取您的宝贵意见和建议。
在过去的合作中,我们一直致力于为客户提供优质的产品和满意的服务。
为了确保我们能够持续改进并满足客户需求,我们需要听取来自客户的反馈和建议。
因此,您的意见对我们非常重要。
在回访中,我们将主要涉及以下几个方面:1. 产品质量与性能请告诉我们对我们产品质量和性能有何评价?是否有任何问题或建议?2. 交货时间与物流在过去的合作中,物流运输是否按时到达?是否有任何延误或损坏情况发生?如果有任何问题,请告诉我们,以便我们可以采取相应措施进行改进。
3. 售前与售后服务请问您对我们公司售前与售后服务满意吗?如果有任何不满意之处,请告诉我们,我们将努力改进。
4. 价格与付款方式在过去的合作中,我们的价格和付款方式是否满足您的需求?如果有任何问题或建议,请告诉我们。
5. 合作体验与未来合作意向请问您对我们公司的整体合作体验如何?是否有任何值得称赞或改进之处?另外,我们非常希望能够继续与您合作,如果您有任何未来合作意向,请告诉我们。
为了方便您参与回访,我们提供以下几种回访方式:1.邮件回复:您可以直接回复此邮件,在邮件中提供您的反馈和建议。
2.电话回访:如果您愿意接受电话回访,请提供一个方便联系的时间段和电话号码。
3.在线调查表:如果更倾向于匿名回答问题,您可以通过在线调查表的链接进行回访。
再次感谢您对我们公司的支持和合作。
期待听到您宝贵的意见和建议,并为您提供更好的产品和服务。
如果您有任何其他问题或需要进一步沟通,请随时与我联系。
祝好![您的名字] [公司名称] [联系方式]。
和国外客户往来邮件及洽谈过程
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和国外客户往来邮件及洽谈过程编者按:和外国客户在谈贸易的时候既要讲究战略也要讲究战术。
在网站上看到这个客人的求购信息,因为不是会员,所以只能看到对方公司的名字。
知道该公司求购的产品是我司生产的产品,但具体是什么都不清楚,通过GOOGLE搜索,找到对方网站,获得FAX 号码。
了解到该公司是一家正规、大型、常年在中国采购的公司关键是他们采购和我们的生产对口。
根据他们的FAX NO.发了封传真My FAX01March 14,2006Dear S,I get your buying information in /We are now writing you to introduce ourselves as one of large State-owned enterprise integrated in …… and express our wish to enter into business relation with you.Our business Scope: ……Our annual production capacity is …… Sales amount is …… realizing the total profit and tax of…… generating export earnings of ……Please let us know if we may be of further assistance, and we are looking forward to your any inquiries. Best wishes!Yours sincerely,T想不到该公司很快就给回复了(传真)Customer FAX01March 15,2006内容就是一个讯价函件,并注明:PLZ REPLY BY E-MAIL:……当时,我有了两个猜测1.该公司采购人事有变动。
2.该公司与合作工厂出现变动(后来这个猜测正确)因为象这样常年采购的公司,对于他们采购的主要产品会有固定的供应方。
有关外贸邮件范文
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有关外贸邮件范文尊敬的先生/女士首先,请允许我向贵公司介绍一下我们公司的情况。
XX贸易公司成立于XX年,在国内外贸易领域积累了丰富的经验。
我们主要经营XX产品(例如:电子产品、纺织品、化妆品等),并拥有一支专业的销售团队和一流的供应链体系,能够提供高质量的产品和优质的服务。
我了解到贵公司对我司产品的需求,我们有多款产品能够满足您的要求。
我们的产品质量可靠,价格合理,已经获得了许多客户的认可和信任。
附件中是我司最近的产品目录,供贵公司参考。
除了产品本身,我们也提供多种关于订单的服务,包括(但不限于):样品提供、包装定制、快速交货、灵活的付款方式等。
我们会根据贵公司的具体需求,提供最佳的解决方案。
同时,我们也可以根据您的要求提供相关的技术支持和售后服务。
建立长期稳定的合作关系是我们的共同目标。
我们愿意与贵公司共同努力,达成互利共赢的合作。
无论是产品价格、质量、交货时间还是售后服务,我们都将竭尽全力满足贵公司的需求。
谢谢您对我司的关注。
最诚挚的问候XX贸易公司尊敬的先生/女士您好!我是XX公司的销售经理,负责贵公司的采购业务。
感谢贵公司在XX贸易展会上对我们展位的兴趣表达。
我向您发送这封邮件是希望能够与贵公司建立合作关系,并为您提供最优质的产品和服务。
XX公司是一家专业从事XX产品出口的公司。
我们在这个领域已经有XX年的经验,拥有一支专业的销售团队和一流的供应链体系。
我们的产品质量可靠,价格合理。
通过与我们合作,您将获得高品质的产品和优质的服务。
我们非常关注客户的需求,可以提供多样化的产品选择。
附件中是我们公司最新的产品目录,供贵公司参考。
如果您有特别需求或者其他产品的要求,请随时告诉我们,我们将尽力满足您的需求。
我们希望能够与贵公司建立长期稳定的合作关系。
我们相信,通过共同的努力和合作,我们可以实现双赢的局面。
我们期待贵公司的回复,进一步商讨合作事宜。
谢谢您的关注和支持。
祝好!XX公司销售经理尊敬的先生/女士:我是XX贸易公司的销售经理,非常高兴有机会与贵公司进行商务合作。
外贸询盘跟进邮件范文外贸邮件跟进范文
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外贸询盘跟进邮件范文外贸邮件跟进范文外贸询盘应该很多人听说过,那么你们知道怎么写外贸询盘跟进邮件吗?下面是WTT为你整理的外贸询盘跟进邮件范文,希望对你有用!一、买家询盘为泛问所有产品询盘格式通常如下:We are interested in all your products, could you please send us more information and sles about your products and price list?可参考如下模板回复:DearSir/ Madam,Thanks for your inquiry at Alibaba..We are professional supplier for plush toys at petitive price, located in Nanjing City, Jiangsu Province.Here is the attachment with some pictures of our products that may suit your requirements, for more, please check our website, and select the products that you’re interested in.We have great interest in developing business with you, should you have any inquiries or ments, we would be glad to talk in details through MSN:____________\ mails or any way you like.(附件内容可挑选一些公司主打产品)客户泛泛咨询时,往往真实购买意图一般,除非其正好需要/感兴趣您现在的产品或您挑选出的主打产品。
国际贸易中邮件应该怎么写
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国际贸易中邮件应该怎么写?国际贸易是商务型的往来,在处理询盘时语气应该尽量保持礼貌和委婉。
不要带有个人不耐烦的工作状态。
既然接手了这个客户,就要拿着服务客户的精神对待。
记住,你代表的是公司形象。
回邮件时常用的委婉用语:Could you...?(跟顾客要东西时用)I am afraid we have to.....(遇到不可抗力的因素时)Many thanks for...(客户提供了什么帮助或者配合的工作时都应该感谢)Thanks for your PO.(下订单时必须要说的)I am afraid we can’t..../ I am so sorry that....(表示不可以)尽量避免用命令式的语气!不要把顾客的名字打错!不要把单词拼错!不要用冗长的话!5个字能说完,不要用10个字。
例如,可以如此回复:Dear Lily,Not sure if you had checked my replied email in yesterday.Customized solution is sure for us. Just send us your designing drawing for quotation and technical support.Any answers about key questions?We suggest F150 material for UV protection.Best regards,Lucy Sales director回邮件时要严谨地回复,客人问什么答什么,针对客户提出的问题一一作答。
如果问题多,可以分段回答尽量一次回复完所有问题,不要遗漏和忽略。
除了回答问题外,我们也可以在结合对客户的背景调查后,新增一些话题,这有助于了解和增进彼此沟通。
外贸业务全套英文Email邮件范文(转)
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外贸业务全套英文Email邮件范文(转)Dear fazal:Thank you for your letter. We are supply customers energy conservation and automatic and driving products with multi-functions, such as frequency inverter, servo motor and drive, motor environmental energy saver.We take this opportunity to write to you with a view to set up friend business relations with you. My skype is teletionsales。
Yours faithfullyMichael外贸业务全套英文邮件范文(转)交易的第一步1. 向顾客推销商品Dear Sir: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in fromall parts of the world. Reports from users confirm what we knew before it was put on themarket - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价Dear Sir: Jun.1, 2001We received your promotional letter and brochure today. We believe that your would dowell here in the U.S.A. Kindly send us further details of your prices and terms of sale. Weask you to make every effort to quote at competitive prices in order to secure our business.We look forward to hearing from you soon..Truly3. 迅速提供报价Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives usgreat pleasure to send along the technical information on the model together with thecatalog and price list. After studying the prices and terms of trade, you will understandwhy we are working to capacity to meet the demand. We look forward to the opportunity ofbeing of service of you.交易的契机4. 如何讨价还价Dear Sir: June 8, 2001We have received your price lists and have studied it carefully. However, the pricelevel in your quotation is too high for this market, If you are prepared to grant us adiscount of 10% for a quantity of 200, we would agree to your offer. You should note thatsome price cut will justify itself by an increase in business. We hope to hear from yousoon.Yours truly5-1 同意进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We have accepted your offer on the termssuggested. Enclosed our will find a special price list that we believe will meet your ideasof prices. You should note that the recent advances in raw materials have affected the costof this product unfavorably. However, for your order we have kept our prices down.Sincerely5-2 拒绝进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. Wemust point out that the falling market here leaves us little or no margin of profit. We mustask you for a keener price in respect to future orders. At present the best discount offeredfor a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hopeyou will reconsider the offer.Truly6. 正式提出订单Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared togive your product a trial, provided you can guarantee delivery on or before the 20th ofSeptember. The enclosed order is given strictly on this condition. We reserve the right ofrefusal of delivery and/or cancellation of the order after this date.Truly7. 确认订单Dear Sir: June 20, 2001Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will makeevery possible effort to speed up delivery. We will advise you of the date of dispatch. Weare at your service at all times.Sincerely8. 请求开立信用证Gentlemen: June 18, 2001Thank you for your order No. 599. In order to execute it, please open an irrevocable L/Cfor the amount of US$ 50,000 in our favor. This account shall be available until Sep.20.Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9. 通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to yourrequest for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bankto open a credit for US$ 50,000 in your favor, valid until Sep.20. Please advise us by faxwhen the order has been executed.Sincerely10. 请求信用证延期Dear Sir: Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipmentby the agreed date due to a strike at our factory. We are afraid that your L/C will beexpire before shipment. Therefore, please explain our situation to your customers and securetheir consent to extend the L/C to Sept.30.Sincerely11. 同意更改信用证Gentlemen: Sept. 5, 2001We received your letter today and have informed our customers of your situation. Asrequested, we have instructed the Beijing City Commercial Bank to extend the L/C up to andincluding September 30. Please keep us abreast of any new development.通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to yourrequest for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bankto open a credit for US$ 50,000 in your favor, valid until Sep.20. Please advise us by faxwhen the order has been executed.交易的第一步1. 向顾客推销商品Dear Sir: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in fromall parts of the world. Reports from users confirm what we knew before it was put on themarket - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价Dear Sir: Jun.1, 2001We received your promotional letter and brochure today. We believe that your would dowell here in the U.S.A. Kindly send us further details of your prices and terms of sale. Weask you to make every effort to quote at competitive prices in order to secure our business.We look forward to hearing from you soon..Truly3. 迅速提供报价Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It givesus great pleasure to send along the technical information on the model together with thecatalog and price list. After studying the prices and terms of trade, you will understandwhy we are working to capacity to meet the demand. We look forward to the opportunity ofbeing of service of you.交易的契机4. 如何讨价还价Dear Sir: June 8, 2001We have received your price lists and have studied it carefully.However, the pricelevel in your quotation is too high for this market, If you are prepared to grant us adiscount of 10% for a quantity of 200, we would agree to your offer. You should note thatsome price cut will justify itself by an increase in business. We hope to hear from yousoon.Yours truly5-1 同意进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We have accepted your offer on the termssuggested. Enclosed our will find a special price list that we believe will meet your ideasof prices. You should note that the recent advances in raw materials have affected the costof this product unfavorably. However, for your order we have kept our prices down.Sincerely5-2 拒绝进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. Wemust point out that the falling market here leaves us little or no margin of profit. We mustask you for a keener price in respect to future orders. At present the best discount offeredfor a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hopeyou will reconsider the offer.Truly6. 正式提出订单Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared togive your product a trial, provided you can guarantee delivery on or before the 20th ofSeptember. The enclosed order is given strictly on this condition. We reserve theright ofrefusal of delivery and/or cancellation of the order after this date.Truly7. 确认订单Dear Sir: June 20, 2001Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will makeevery possible effort to speed up delivery. We will advise you of the date of dispatch. Weare at your service at all times.Sincerely8. 请求开立信用证Gentlemen: June 18, 2001Thank you for your order No. 599. In order to execute it, please open an irrevocable L/Cfor the amount of US$ 50,000 in our favor. This account shall be available until Sep.20.Upon arrival of the L/C we will pack and ship the order asrequested.Sincerely9. 通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to yourrequest for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bankto open a credit for US$ 50,000 in your favor, valid until Sep.20. Please advise us by faxwhen the order has been executed.Sincerely10. 请求信用证延期Dear Sir: Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipmentby the agreed date due to a strike at our factory. We are afraid that your L/C will beexpire before shipment. Therefore, please explain our situation to your customers and securetheir consent to extend the L/C to Sept.30.Sincerely11. 同意更改信用证Gentlemen: Sept. 5, 2001We received your letter today and have informed our customers of your situation. Asrequested, we have instructed the Beijing City Commercial Bank to extend the L/C up to andincluding September 30. Please keep us abreast of any new development.Sincerely回复客户投诉的信函范文客户投诉我们的同事工作效率和理解能力低下:Michael:I appreciate if u get involve with Jane, she is not following po's instructions and getback to us in the same subject with difference. Last week was Vet certificates, then Billof ladings explanations,now is packaging when we are attaching all e-mail's for you andher reference which is been discussed to be use on 3 months. We want to continue and trustin oiur relationship but it's issues which has to be stop.I will appreciate if you come back to us with a determination for the future.Thanks,第一次草拟的回复如下(没发给客人):1 Re. the balance of packagingIt’s our fault that we did not explain well and cause the confusion.When we advised 3 months in the early email, we meant to ship these packaging in 3months, and when we talked about 1 month, we meant to receive your order for these packaging in 1 month, but the ship date can be Nov.Pls advise if you will be able to place the order in 1 month or you need more time. Wewill also improve and take care in future communication. Thank you.2 Re. The communication efficiencyWe review the emails of these days. For the email back and forth, we think the mostimportant reason is because we do not know well about your company internal organization andeach person’s work scope,so sometimes we do not address the right person to clarify ourquestions,and the message we received from different people is not consistent. We got thisproblem when we got back to you for Vet and BL.Pls advise your company internal organization’s function,and we can contact the rightperson in future communication. Thank you.Apology again for any inconvenience. We will take care and improve our communication infuture.修改以后,最终发给客人的版本:1 Re. the balance of packagingSori for inconsistent info we provided and confuse you.When we advised 3 months in the early email, we meant to ship these packaging in 3months, and when we talked about 1 month, we meant to receive your order for these packaging in 1 month, but the ship date can be Nov or later.Pls advise if you will be able to place the order in 1 month? We will provide consistentinfo and prevent confusion in future. Thank you.2 Re: The communication efficiencyWe did notice it take too many back and forth communication on B/L & Vet, it sounds tome that our people don’t know well about your internalorganization, we address questionto improper people which come back inaccurate info and bring confusion to us, this createlots of unnecessary back and forth communication & make both parties loss efficiency.In order to improve communication efficiency, could you pls advise who we should address for below area;1. PO placement,PI (We notice both Mislay and Angela place Pos.)2. Any question related to PO3. logistic & Customs clearance, including import permit,Shipping document / VetDocument, etc.4. New product development5. Packaging & artwork approval6. Production sample approval7. Accounting (We suppose we should contact Michael Reid,pls double cfm)Again,apology for inconvenience. We will improve communication efficiency in future.外贸函电范文汇总【世贸人才网:国际贸易商务人才门户更新时间:2007-02-26 】【打印】【关闭】外贸函电书写基本原则一、Courtesy 礼貌语言要有礼且谦虚,及时地回信也是礼貌的表现。
外贸英语邮件往来模板
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A、主动跟新买家建立联系Dear Mr. Jones:We understand from your information posted on that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at which includes our latest product line.Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.We look forward to receiving your enquires soon.Sincerely,John RobertsB、对新买家要求建立业务联系的回复Dear Mr. Jones:We have received your letter of 9th April showing your interest in our complete product information.Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at which includes our latest product line.We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.Sincerely,.C、向老客户介绍公司新的产品信息Dear Mr. Jones:We have refreshed our online catalog at , and now it covers the latest new products, which are now available from stock.We believe that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We would be very happy to send samples to you for close inspection.We will keep you informed on our progress and look forward to hearing from you. Sincerely,D、回复对某个产品的查询Dear Mr. Jones:Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster".We've enclosed the photo and detailed information of the product for your reference: Product: toasterSpecification: xxxxxxxxxxxxxxxPackage: 1pcs/boxPrice: 10usd/pcsPayment: L/CFor purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight.We look forward to receiving your first order.Sincerely,E、无法提供对方查询中所要求的产品时Dear Mr. Jones:Thank you for your enquiry of 12 March cate 9 cable.We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.We would, however, like to take this opportunity to offer the following material as a close substitute:Cate 5, US$__ per meter FOB Shanghai, including your commission 2%.Please visit our catalog at for more information on this item. If you find the product acceptable, please email us as soon as possible.Sincerely,F、查询对方公司的产品Dear Sir or Madam:We know that you are exporters of textile fabrics. We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used.We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned.When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items. Prices quoted should include insurance and freight to San Francisco.G、几种报盘(a.)Dear Mr. Jones:We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21.In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports. Shipment to be made within two months after receipt of your order payment by L/C payable by sight draft.Please note that we have quoted our most favorable price and are unable to entertain any counter offer.As you are aware that there has lately been a large demand for the above commodities. Such growing demand will likely result in increased prices. However you can secure these prices if you send us an immediate reply.Sincerely,(b.)Dear Mr. Jones:We thank you for your letter dated April 8 inquiring about our leather handbags. As requested, we take pleasure in offering you, subject to our final confirmation, 300 dozen deerskin handbags style No.MS190 at $124.00 per dozen CIF Hamburg. Shipment will be effected within 20 days after receipt of the relevant L/C issued by your first class bank in our favor upon signing Sales Contract.We are manufacturing various kinds of leather purses and waist belts for exportation, and enclosed a brochure of products for your reference. We hope some of them meet your taste and needs.If we can be of any further help, please feel free to let us know. Customers' inquiries are always meet with our careful attention.Sincerely,(c.)Re: SWC SugarDear Sirs,We are in receipt of your letter of July 17, 2002 asking us to offer 10,000 metric tons of the subject sugar for shipment to Japan and appreciate very much your interest in our product. To comply with your request, we are offering you the following:1. Commodity: Qingdao Superior White Crystal Sugar.2. Packing: To be packed in new gunny bag of 100kgs. each.3. Quantity: Ten thousand (10000) metric tons.4. Price: US dollars one hundred and five (US$105.00) per metric ton, Fob Qingdao.5. Payment: 100% by irrevocable and confirmed letter of credit to be opened in our favor through A1 bank in Qingdao and to be drawn at sight.6. Shipment: Three or four weeks after receipt of letter of credit by the first available boat sailing to Yokohama direct.Please note that we do not have much ready stock on hand. Therefore, it is important that, in order to enable us to effect early shipment, your letter of credit should be opened in time if our price meets with your approval.We are awaiting your reply.Sincerely,H、作为对方供应商,认为对方压价太低Dear Mr. Jones:We confirm having received your telex No.LT/531 of May 17, asking us to make a 10% reduction in our price for Men's Shirts. Much to our regret, we are unable to comply with your request because we have given you the lowest possible price. We can assure you that the price quoted reflects the high quality of the products.We still hope to have the opportunity to work with you and any further enquiry will receiveour prompt attention.Sincerely,I、作为买家,认为对方报价太高Dear Mr. Jones,We acknowledge receipt of both your offer of May 6 and the samples of Men's Shirts, and thank you for these.While appreciating the good quality of your shirts, we find your price is rather too high for the market we wish to supply.We have also to point out that the Men's Shirts are available in our market from several European manufacturers, all of them are at prices from 10% to 15% below the price you quoted.Such being the case, we have to ask you to consider if you can make reduction in your price, say 10%. As our order would be worth around US$50,000, you may think it worthwhile to make a concession.We are looking forward to your reply,Sincerely,J、要求对方开立信用证Dear Mr. Jones:With reference to the 4,000 dozen shirts under our Sales Confirmation No.SX260, we wish to draw your attention to the fact that the date of delivery is approaching but up to the present we have not received the covering L/C. Please do you utmost to expedite its establishment so that we may execute the order within the prescribed time.In order to avoid subsequent amendments, please see to it that the L/C stipulations are in exact accordance with the terms of the contract.We look forward to receiving your favorable response at an early date.Sincerely,K、因对方未能如期信用证而交涉Dear Mr. Jones:With reference to our Sales Confirmation No.825 dated August 10, 2002, we regret to say that your letter of credit has not yet reached us up to the time of writing. This has caused us much inconvenience as we have already made preparations for shipment according to the stipulations of the said Sales Confirmation.You must be aware that the terms and conditions of a contract once signed should be strictly observed, failure to abide by them will mean violation of contract. If you refer to our Sales Confirmation, you will see the clause reading:"The Buyer shall establish the covering Letter of Credit before 30th August, 2002, failing which the Seller reserves the right to rescind the contract without further notice."The goods you ordered have been ready for quite some time and the demand of late has been so great that we find it hard to keep them for you any longer. However, in consideration of our friendly business relations, we are prepared to wait for your L/C, which must reach us not later than October 5, 2002. If we again fail to receive your L/C intime, we shall cancel our Sales Confirmation and ask you to refund to us the storage charges we have paid on your behalf.Your cooperation in this respect will be appreciated.Sincerely,L、修改信用证Dear Mr. Jones:We have received your L/C No.121/99 issued by the Yemen Bank for Reconstruction & Development for the amount of $19,720 covering 1,600 dozen Men's Shirts. After reviewing the L/C, we find that transshipment and partial shipment are not allowed.As direct steamers to your port are difficult to find, we have to ship via Hong Kong more often than not. As to partial shipment, it would be our mutual benefit because we could ship immediately whatever we have on hand instead waiting for the whole lot to be completed.We, therefore, are writing this afternoon, asking you to amend the L/C to read: "TRANSSHIPMENT AND PARTIALSHIPMENT ALLOWED"We shall be glad if you see to it that amendment is cabled without any delay, as our goods have been packed ready for shipment for quite some time.Sincerely,M、延期信用证的期限Dear Mr. Jones:We thank you for your L/C for the captioned goods. We are sorry that owing to some delay on the part of our suppliers at the point of origin, we are not able to get the goods ready before the end of this month. As a result, we sent you a cable yesterday reading: L/C1415 PLSCABLE EXTENSION SHIPMENT VALIDITY 15/31 MAY RESPECTIVELY LETFOLLOWSIt is expected that the consignment will be ready for shipment in the early part of May and we are arranging to ship it on s/s "Fanyang" sailing from Dalian on or about 10th May. We are looking forward to receiving your cable extension of the above L/C thus enabling us to effect shipment of the goods in question.We thank you for your cooperation.Sincerely,N、拒绝对方做独家代理商的要求Dear Mr. Jones:Thank you for your letter of 15th September.As we are now only at the get-acquainted stage, we feel it is too early to take into consideration the matter of sole agency. In our opinion, it would be better for both of us to try out a period of cooperation to see how things go. Also, it would be necessary for you to test the marketability of our products at your end and to continue your efforts in building a larger turnover to justify the sole agency arrangement.We enclose our latest pricelist covering all the products we handle within the framework of your specialized lines.We look forward to hearing from you.Sincerely,O、指定对方为独家代理商Dear Mr. Jones:We have received your letter of the 15th and are impressed with the proposal you make. We are pleased to tell you that we have decided to entrust you with the sole agency for our Embroideries in the territory of Sweden.The Agency Agreement has been drawn up for a duration of one year, automatically renewable on expiration for a similar period unless a written notice is given to the contrary. Enclosed you will find a copy of the draft. Please go over the provisions and advise us whether they meet with your approval.We shall do all in our power to assist you in establishing a mutually beneficial trade. Sincerely,P、处理对货损的投诉Dear Mr. Jones:We have received your letter of 18th July, informing us that the sewing machines we shipped to you arrived in a damaged condition on account of imperfectness of our packing. Upon receipt of your letter, we have given this matter our immediate attention. We have studied your surveyor's report very carefully.We are convinced that the present damage was due to extraordinary circumstances under which they were transported to you. We are therefore not responsible for the damage; but as we do not think that it would be fair to have you bear the loss alone, we suggest that the loss be divided between both of us, to which we hope you will agree.Sincerely,Q、处理对货物品质的投诉Dear Mr. Jones:We very much regret to learn form your letter of 2nd March that you are not satisfied with the dress materials supplied to your order No.9578From what you say it seems possible that some mistakes has been made in our selection of the materials meant for you and we are arranging for our Mr. Yang to call on you later this week to compare the materials supplied with the samples form which your ordered them.If it is found that our selection faulty, then you can most certainly rely on us to replace the materials. In any case, we are willing to take the materials back and, if we can not supply what you want, to cancel your order, though do this reluctantly since we have no wish to lose your custom.Sincerely,。
外贸业务英文邮件范文格式(6篇)
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外贸业务英文邮件范文格式(6篇)(经典版)编制人:__________________审核人:__________________审批人:__________________编制单位:__________________编制时间:____年____月____日序言下载提示:该文档是本店铺精心编制而成的,希望大家下载后,能够帮助大家解决实际问题。
文档下载后可定制修改,请根据实际需要进行调整和使用,谢谢!并且,本店铺为大家提供各种类型的经典范文,如工作总结、工作计划、合同协议、条据文书、策划方案、句子大全、作文大全、诗词歌赋、教案资料、其他范文等等,想了解不同范文格式和写法,敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays for everyone, such as work summaries, work plans, contract agreements, doctrinal documents, planning plans, complete sentences, complete compositions, poems, songs, teaching materials, and other sample essays. If you want to learn about different sample formats and writing methods, please stay tuned!外贸业务英文邮件范文格式(6篇)外贸业务英文邮件范文格式第一篇Gentlemen: June 18, 2001Thank you for your order No.599.Inorder to eXecute it, please open an irrevocable L/C for the amount of US$ 50,000in our favor.This account shall be available until Sep.20.Upon arrival of theL/C we will pack and ship the order as requested.Sincerely外贸业务英文邮件范文格式第二篇Hi Sir/Madam,Glad to hear that you’re on the market for furniture,we specialize in this field for 14 years,with the strength of ERU&USA ANTIQUE FURNITURE,with good quality and pretty competitive price.Also we have our own professional designers to meet any of your requirements.Should you have any questions,call me,let’s talk details.Best regards!Leon外贸业务英文邮件范文格式第三篇Dear Sir: June 15, 2001We have discussed your offer of 5% andaccept it on the terms quoted.We are prepared to give your product a trial,provided you can guarantee delivery on or before the 20th of September.Theenclosed order is given strictly on this condition.We reserve the right ofrefusal of delivery and/or cancellation of the order after thisdate.Truly外贸业务英文邮件范文格式第四篇感谢信(Letter of Thanks)是外国政府机构或个人的关心、支持、帮助或热情款待表示感谢的对外函件。
外贸邮件范文带中文范本外贸商务邮件范文常用语
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外贸邮件范文带中文范本外贸商务邮件范文常用语尊敬的先生/女士,您好!感谢贵公司对我们产品的关注。
我是xxx公司的业务经理,很高兴能与贵公司建立业务联系。
首先,请容许我向贵公司简要介绍一下我们公司和产品。
我们是一家专注于国际贸易的公司,经营范围涵盖xxx领域。
我们的产品在市场上具有竞争力,深受客户的认可和信赖。
在这封邮件中,我愿意提供一些常用的外贸邮件范文和中文范本,希望对贵公司在外贸业务中的沟通和交流起到一定的帮助。
1. 询盘邮件尊敬的先生/女士,我公司对贵公司所提及的产品非常感兴趣。
请提供以下详细信息:- 产品型号和规格- 价格和付款条件- 最小订购量和交货时间我们期待着与贵公司建立长期合作关系。
2. 报价邮件尊敬的先生/女士,感谢贵公司对我们产品的关注。
根据您的要求,我们提供如下报价:- 产品名称和详细描述- 单价和优惠条件(如适用)- 交货时间和方式- 付款条款和条件如有任何疑问或需要进一步商讨,请随时与我们联系。
3. 样品邮件尊敬的先生/女士,在您的请求下,我们很愿意提供样品以供参考。
以下是我们提供的样品信息:- 样品类型和数量- 样品费用和运输方式如果您需要进一步了解有关样品的信息,请随时与我们联系。
4. 订单确认邮件尊敬的先生/女士,感谢贵公司向我们下订单。
我们已经收到并确认了您的订单。
以下是订单的详细信息:- 客户姓名和联系信息- 产品名称和数量- 单价和总金额- 交货时间和地址我们将尽快处理您的订单并安排发货。
如有任何问题,请及时与我们联系。
5. 投诉处理邮件尊敬的先生/女士,我们非常抱歉您对我们的产品或服务不满意。
我们十分重视您的意见和反馈,并将尽快解决您的问题。
以下是我们将采取的解决方案:- 详细描述问题和投诉内容- 问题解决方案和时间表请您放心,我们将确保此类问题不再发生,并为您带来更好的体验。
再次感谢您对我们公司的关注和支持。
如果您需要更多范文或其他与外贸邮件相关的帮助,请随时与我们联系。
外贸干货:外贸人在与老外邮件往来中需要注意什么?
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外贸干货:外贸人在与老外邮件往来中需要注意什么?我每天会收到已经合作或者新供应商的各种邮件,有时候会发现一些外贸业务新人的邮件,会有一些小细节是让我个人觉得不是很妥当,甚至有些业务员在邮件中的措辞直接导致我们放弃和该供应商合作。
在这里和大家分享下我遇见的几家供应商。
供应商A:邮件签名档中尽量不要插入图片我们今年刚引进一家新的供应商,这家供应商在过去的2年里一直不断和我们联络,当然在这2年中也在不停的变化业务员,而直到今年开始才有固定的人员跟进我们公司的项目。
这是一位刚毕业的业务新手,他在签名档中加入了他们公司的产品作为宣传,问题是,图片格式没有设置好,每次打开他们的邮件我都要加载很久,而等加载完后,图片完全占满了邮件的整个页面,至少要下拉两页才能浏览完签名档。
(PS: 我个人私底下提醒过这位业务员修改签名档,结果依旧)我明白有些公司会对签名档有统一格式要求,那么,建议在发出去之前最好自己先调整一下图片大小,并且测试没有问题再发送邮件。
但是,我个人其实不是很建议在签名档放入图片,这位供应商是已经进入我们的合作名单,如若没有被选中或者是全新的开发信,基本上看到这样满屏的签名档图片,我想我会随手就会删掉这封邮件)供应商A:在社交软件上确认的所有产品细节,请务必汇总并发送邮件供应商A的业务员很喜欢在微信上发送有一些细节让我们确认,最初我们还会回复,后续过程中这家厂商并没有将细节通过邮件发给我们,从此之后,我们拒绝在微信上回答任何问题。
现在微信, whatapp的流行给客户和厂商之间的沟通提供了许多便捷的地方,在和客户沟通过程中,厂商会和客户在这些软件上确认产品的包装,规格等等细节。
沟通结束后,请一定要通过邮件将聊天确认的信息点总结,通过邮件发送给客户。
这样做的好处是:第一,双方有确认的凭证;第二,对于讨论的问题点有梳理,记录; 第三,方便客户做内部沟通。
(PS: 微信,whatapp毕竟是比较私人的东西,不是所有的外企都赞同使用或者会将这些聊天记录作为将来的凭证,特别是在出现问题的时候)供应商B:提供电子报价单这家供应商在第一封开发信中将产品价格和数量写了邮件里,价格条款是Ex-factory,我们要求重新报FOB HK并且提供电子档报价单,并在报价单中加入产品图片和规格,这样我们才可以上传到我们的内部系统,便于我们做记录,同时我们美国团队也便于查阅。
史上最全的外贸基本英文邮件模版
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史上最全的外贸基本英文邮件模版针对外贸中的邮件往来,本人从网上整理了一下外贸邮件的模版。
包括“开发信”、“请求建立商业关系”、“主动跟新买家建立联系”、“对新买家要求建立业务联系的回复”、“向老客户介绍公司新的产品信息”、“回复对某个产品的查询”、“无法提供对方查询中所要求的产品时”、“查询对方公司的产品”、“几种报盘”、“信用证相关”、“报价相关”,“放假通知”、“圣诞节祝福邮件”等模版,希望对大家有所帮助!开发信模板(一)Company Name:Mailing Add:Tel.:Fax.:Email:Web.:Kind Attn.:Mr.Jack Wey--General Manager(hope I would be the GM one day)Subject:XXXXX Cooperation/Dear Mr.Jack Wey[Your company]is the main[your product]manufacturer in China since1968, our major clients are[those have very good reputation and renown companies in the field that have direct or indirect biz with your company,i.e.IBM, SONY..].We believe that you can rely on us as we provide you quite satisfactory service and products with best quality at most competitive price in the world.We are very happy if you do not hesitate to send us any of your inquiries and we will always give satisfactory services.Products:(product range)Standards:(product design standard,if any)Service:(product applicable field,function)Size:(don’t fuckingly tell your client you don’t know)Etc.Certificates:(certificates that your company got)Annual Sales Turnover:(just list some number here,)Staff No.staff no of your company,if your company is big,if not,omit this point)Cover of Land list some number here)Looking forward to hearing from you at your convenience.Thanks&best regards,P.S.I am attaching our product catalogue/scope of service for your future reference in my following email to you,please kindly check.(please don’t send your product catalogue in the email,you are telling him here is showing your respect to him that you are sending good info to him,but not spam,therefore,you better send another email to your client with your product catalogue.Your client will check it if your products are of him/her interest)YOUR NAMEPOSITIONDEPARTMENTCOMPANY NAMEADDTELMOBILEFAXEMAILWEBDear all,I am jack wey,this above mentioned email for marketing is only one sample to your general potential clients,it would be revised accordingly to different clients.Kindly be informed that email marketing is mainly depending on your SET title, therefore pls try to improve TO SET THE TITLE OF YOUR EMAIL.(开发信的成功与否,跟开发信内容的大少无关,关键是你怎么把涉及到客户每一个利益、兴趣都说到,能连起来,他都会像继续看下去,要不我们还看电视连续剧干嘛?)邮件开发成功与否与以下几个方面有关(个人认为):(按主次顺序)1.邮件标题(要是我,邮件标题一看就知道是推销的,I am sorry,please fuck off and stay in my trash box)2.邮件内容是否吸引/对客户是否有效,有利可图;客户是否感兴趣.3.所联系的人的职位和权利(Pls send to the RIGHT PERSON)4.发信人日后沟通技巧,plus5.others以上的开发信只是针对任意一家公司,如果要想开发信更成功,你就得研究或者了解一下这个公司的情况再发。
外贸给客户发邮件的正确格式范文
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外贸给客户发邮件的正确格式范文下载温馨提示:该文档是我店铺精心编制而成,希望大家下载以后,能够帮助大家解决实际的问题。
文档下载后可定制随意修改,请根据实际需要进行相应的调整和使用,谢谢!并且,本店铺为大家提供各种各样类型的实用资料,如教育随笔、日记赏析、句子摘抄、古诗大全、经典美文、话题作文、工作总结、词语解析、文案摘录、其他资料等等,如想了解不同资料格式和写法,敬请关注!Download tips: This document is carefully compiled by the editor. I hope that after you download them, they can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!In addition, our shop provides you with various types of practical materials, suchas educational essays, diary appreciation, sentence excerpts, ancient poems, classic articles, topic composition, work summary, word parsing, copy excerpts, other materials and so on, want to know different data formats and writing methods, please pay attention!外贸行业是一个与国内市场联系密切的行业,通过电子邮件给客户发送信息是外贸工作中必不可少的一项工作。
外贸邮件往来-常用的外贸术语
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我们报价4.This is our price list.5.We don’t give any commission in general.6.What do you think of the payment terms?7.Here are our FOB prices. All the prices in the lists are subject to our final confirmation.8. In general, our prices are given on a FOB basis.9.We offer you our best prices, at which we have done a lot business with other customers.10.Will you please tell us the specifications, quantity and packing you want, so that we can work out the offer ASAP?11.This is the pricelist, but it serves as a guide line only. Is there anything you are particularly interested in?客人还价12.Is it possible that you lower the price a bit?13.Do you think you can possibly cut down your prices by 10%?14.Can you bring your price down a bit? Say $20 per dozen.15.It’s too high; we have another offer for a similar one at much lower price.16.But don’t you think it’s a little high?17.Your price is too high for us to accept.18.It would be very difficult for us to push any sales it at this price.19. If you can go a little lower, I’d be able to give you an order on the spot.20.It is too much. Can you discount it?拒绝还价21.Our price is highly competitive./ this is the lowest possible price./Our price is very reasonable.22.Our price is competitive as compared with that in the international market.23.To tell you the truth, we have already quoted our lowest price.24.I can assure you that our price if the most favorable. A trial will convince you of my words.25.The price has been cut to the limit.26.I’m sorry. It is our rock-bottom price.27. My offer was based on reasonable profit, not on wild speculations.28.While we appreciate your cooperation, we regret to say that we can’t reduce our price any further.接受还价29.Can we each make some concession?30.In order to conclude business, we are prepared to cut down our price by 5%.31.If your order is big enough, we may reconsider our price.32.Buyer wish to buy cheap and sellers wish to sell dear. Everyone has an eye to his own benefit.33.The price of his commodity has recently been adjusted due to advance in cost.34. Considering our good relationship and future business, we give a 3% discount.。
7个实用性邮件模板,有效应对外贸客户各类问题(外贸职场必备)
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7个实用性邮件模板,有效应对外贸客户各类问题(外贸职场必备)在外贸职场中,客户联络的渠道方式很多,其中业务邮件就是客户联络的重要方式之一。
外贸职场中的业务邮件交流,不仅能帮助我们做好日常话题交流,还有助于了解双方样品收寄情况,同时,还可以跟踪洽谈订单详情。
正因为如此,外贸人对客户发出的每一封业务邮件都应该被认真对待,从公司和客户的利益角度去考虑,深思熟虑,准确表达公司的态度和立场,最后再传递给客户。
尽管如此,外贸人寄出的开发信和业务邮件,依旧部分有去无回甚至杳无音讯,那我们该如何应对呢?有没有实用性强的外贸业务邮件模板呢?一、客户表示要到访,如何确认联络?如果客户表示要来访中国并准备去看你们厂房时,这表明客户已经对你们有所信任了。
这时候要注意,国外客户和国内客户的联络方式不同,激动时不要忘记提早发邮件给对方确认彼此联络方式!Dear ***,I'm so glad to hear that you'll be in China soon, and hope to have a face-to-face meeting with you!Could you please give me your time schedule and cell phone number? We'll arrange to pick you up from the airport!My cell phone is ***. Please call me if any questions. Thank you very much!Best regards,Dale二、发开发信后客户没回应,如何适当催促?当客户许久没有回复你的邮件时,你可以写新的业务邮件适时催促,选择恰当的周期发送过去。
内容写得委婉一些,同时把你上次写给他的邮件放在下面。
如果他依旧未回复,那就再次重新发一遍,上面加上大写的红色或者粗体的“RE-SEND”最后,如果还是没消息,就打电话吧。
有关外贸邮件的范文
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有关外贸邮件的范文外贸邮件应该怎么写才能够吸引到客户的注意和回复呢?下面是小编为你整理的有关外贸邮件的范文,希望对你有用!有关外贸邮件的范文格式一、使用统一的信纸(邮件背景),好有公司的商标,主要产品的图片类别等等。
外贸管理软件中可以自动设置、修改,再进行使用。
二、格式正确,统一,邮件主题合理,拼写无误。
所有发给客户的邮件应该采用统一的格式。
外贸管理软件可以帮助设置相应的格式与主题。
(1)邮件主题最好有公司名字等,比如公司名字是E_PORT,行业是PLASTIC,这封邮件的内容是给一款产品报价,那么主题可以写E_port Plastic/quotation of item A. 这样有一个好处,可以方便客户以及你自己以后查找给客户的信息,对于来往邮件很多的客户,开始的时候我往往要花很多时间去查找以前的报价以及其它资料,但是现在通过主题就很方便知道邮件大概内容是什么,节省很多时间。
(2)邮件正文两端对齐:对于段落很多的邮件,正文两端对齐会显得很整洁。
(3)第一封邮件最好写上Mr.或者Ms.某某,职位写SALES MANAGER等,不管你是不是经理,写上没关系,你职位高客户会觉得把他当回事,有好处。
(4)落款有公司标识以及详细联系资料三、版面整洁,在OE里面将撰写邮件的字体,字号(10-12号比较好)都设置好,不要一会大字一会小字;也不要花花绿绿的,特别是不要全篇都是大写字母,会增加阅读的难度,让人反感。
除非是对一些需要特别提醒客户注意的地方,可以用大写,加粗,特殊颜色等突出显示。
四、拼写无误,在每封邮件发出之前都应该利用拼写检查工具检查是否全部拼写无误。
五、表述准确,能够准确表达我方的观点,不要使客户产生任何的歧义,尽量避免有歧义的单词或者短语,尽量避免使用俚语等。
六、详细,能够提供给客户非常详细的资料,回答他的问题,并将他没有问到的问题提出来。
有时候你提出的问题会让客户觉得你很细心,很可靠而且非常专业。
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针对外贸中的邮件往来,本人从网上整理了一下外贸邮件的模版。
包括“开发信”、“请求建立商业关系”、“主动跟新买家建立联系”、“对新买家要求建立业务联系的回复”、“向老客户介绍公司新的产品信息”、“回复对某个产品的查询”、“无法提供对方查询中所要求的产品时”、“查询对方公司的产品”、“几种报盘”、“信用证相关”、“报价相关”,“放假通知”、“圣诞节祝福邮件”等模版,希望对大家有所帮助!开发信模板(一)Company Name:Mailing Add:Tel.:Fax.:Email:Web.:Kind Attn.: Mr. Jack Wey-- General Manager (hope I would be the GM one day)Subject: XXXXX Cooperation/Dear Mr. Jack Wey[Your company] is the main [your product] manufacturer in China since 1968, our major clients are[those have very good reputation and renown companies in the field that have direct or indirect biz with your company, i.e. IBM, SONY .. ].We believe that you can rely on us as we provide you quite satisfactory service and products with best quality at most competitive price in the world. We are very happy if you do not hesitate to send us any of your inquiries and we will always give satisfactory services.Products: (product range)Standards: (product design standard, if any)Service: (product applicable field, function)Size: (don’t fuckingly tell your client you don’t know)Etc.Certificates: (certificates that your company got)Annual Sales Turnover: ( just list some number here,)Staff No.staff no of your company, if your company is big, if not, omit this point)Cover of Land list some number here)Looking forward to hearing from you at your convenience.Thanks & best regards,P.S. I am attaching our product catalogue/scope of service for your future reference in my following email to you, please kindly check.( please don’t send your product catalogue in the email, you are telling him here is showing your respect to him that you are sending good info to him,but not spam, therefore, you better send another email to your client with your product catalogue. Your client will check it if your products are of him/her interest)YOUR NAMEPOSITIONDEPARTMENTCOMPANY NAMEADDTELMOBILEFAXEMAILWEBDear all, I am jack wey, this above mentioned email for marketing is only one sample to your general potential clients, it would be revised accordingly to different clients.Kindly be informed that email marketing is mainly depending on your SET title, therefore pls try to improve TO SET THE TITLE OF YOUR EMAIL.(开发信的成功与否,跟开发信内容的大少无关,关键是你怎么把涉及到客户每一个利益、兴趣都说到,能连起来,他都会像继续看下去,要不我们还看电视连续剧干嘛?)邮件开发成功与否与以下几个方面有关(个人认为):(按主次顺序)1. 邮件标题(要是我,邮件标题一看就知道是推销的,I am sorry, please fuck off and stay in my trash box)2. 邮件内容是否吸引/对客户是否有效,有利可图;客户是否感兴趣.3. 所联系的人的职位和权利(Pls send to the RIGHT PERSON)4. 发信人日后沟通技巧,plus5. others以上的开发信只是针对任意一家公司,如果要想开发信更成功,你就得研究或者了解一下这个公司的情况再发。
有的开发信中,并不能把所有东西都一一列出来,所以一天发个100封的开发信的人,一天很难记下前天发给谁了,日后很难去跟踪,也不知道自己以前说了什么,如果是这样,最好做个记录;邮件已发出3天之内,马上再发一封邮件跟踪,过2如没有回复,再发一封了解,第三封邮件刚发后30分钟,马上给个电话。
记住,成功的开发信,一般要有电话跟踪才能比较有效果,当然有幸运的人,或是客户也正好有询价,有货采购才会直接跟你联系,所以为什么要日后电话沟通的原因。
现在一般一个客户一天能收到很多信,你只有电话过去了,说明你请况,他才知道你是谁,什么公司,下次在电话的时候,他会说“oh, Jack? Jack wey from China,XXX company? Oh, how are you? …..”.开发信模板(二)Dear Mr. JACK,Thank you for your e-mail & I do appreciate the content.(讲得是我开发信的内容)I do not have any hesitation to start business with your esteemed company.对我公司感兴趣Thus I ask you kindly to arrange courier me full set of all your catalogs in one binder along with copies of all your certificates , end user approvals ,..etc. 需要一些文件进一步合作Also, I would like to hear from you in details about your previous operation in middle east area . Do you have agent,distributer,..etc?想成为我们代理分销商Best RegardsXXXXXXXXXXXXX现在说说我开发信主要的信息:标题:Mr. XXX + 他公司的名称(点名道姓和公司,一目了然)内容:MOrning!Mr. XXXXXXThis is Jack, Sales Manager from a well established PRODUCT manufacturer in China. Hope I reach the right person at the right time to talk about PRODUCT cooperation and strategies for your company?I did a little bit research on your company and I’m sure you would be continuously looking at opportunities to expand your product supplying scope/services and make it as the brand to own your company reputation in the PRODUCT market and increase your market return with your constant efforts.We can fulfill any of your business needs and maximize your business profits compared with lots of PRODUCT manufacturers as we are newly launching DDDD brand PRODUCT in international market.Our business reference includes:? 20 years appointed OEM for EU,USA PRODUCT manufacturers? Approvals from .......(主要客户,最好是国际同行知名企业)…? 70%~80% products for international application(for more details, please contact us) 这个地方用黄色文字背景,突出公司优势As the GM of 客户公司名称, it is your responsibility to find a sustainable and trustworthy business partner relationship and ensure a promising company future. 我的公司is interested in cooperating with you to uncover the PRODUCT demand of 客户市场market from now on. As you have experiences in PROCUT, it would be easier to seize the opportunity to win great PRODUCT demandin 客户市场。