贝恩Bain咨询公司的知识管理-Knowledge Management at Bain

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第四单元课文翻译

全新版大学英语（第二版）综合教程4第四单元课文A翻译Globalization is sweeping aside national borders and changing relations between nations. What impact does this have on national identities and loyalties? Are they strengthened or weakened? The author investigates.全球化正在扫除国界、改变国与国之间的关系。

这对国家的认同和对国家的忠诚会带来什么影响呢？它们会得到加强还是削弱？作者对这些问题进行了探讨。

In Search of Davos ManPeter Gumbel1. William Browder was born in Princeton, New Jersey, grew up in Chicago, and studied at Stanford University in California. But don't call him an American. For the past 16 of his 40 years he has lived outside the U.S., first in London and then, from 1996, in Moscow, where he runs his own investment firm. Browder now manages $1.6 billion in assets. In 1998 he gave up his American passport to become a British citizen, since his life is now centered in Europe. "National identity makes no difference for me," he says. "I feel completely international. If you have four good friends and you like what you are doing, it doesn't matter where you are. That's globalization."寻找达沃斯人彼得·甘贝尔威廉·布劳德出生于新泽西州的普林斯顿，在芝加哥长大，就读于加利福尼亚州的斯坦福大学。

贝恩(Bain)咨询公司的知识管理课程(PPT 30页)

“Knowledge” is a critical capability for consulting firms
NY Infotoday preez 1
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Knowledge example in consulting
Hale Waihona Puke You’re working in the PC Industry
Data
Market size Market share Competitor prices
World class KM programs manage & share both
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Overview of Bain and Company
SaLnoFsraAnncgisecleos DCahlilcaasgoTAotrlaonnNBttaeoowstYoonrkLMoBnarPuddasroMirsndiesillasnStoZcRukMorhmuiocnehlmichMoscow Mexico City
NY Infotoday preez 1
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Why KM Often Fails
Not properly defining KM for the organization Viewing KM as a separate function, versus
just a part of business strategy Not enough thought before technology Misguided focus on people and process
A lean, value-added KM team that
- makes the process work - fits into existing company structures

贝恩咨询岗位职责ManagerJ

• “CTLs consistently don’t consider how to use and leverage me, particularly in handling clients and reviewing material. I might not help with detailed analysis, but I know the overall client situation.”
Managing Upward
Agenda
• Understanding the CTL’s Role • Key Success Factors • Taking a Proactive Approach • Key Takeaways
bc
BOS
1
Managing Upward
CTL vs. VP Role
• “Search out feedback from the
manager/VP, but drive the process
yourself.”
bc
BOS
8
Managing Upward
Strategies • Filter out bad ideas and
prioritize good ones.
• “CTLs, driven by promotion angst, over-assume what their job is. They try to make everyone redundant.”
• “You’ll get no credit for trying to be a hero and doing it all yourself…find the right ways to fully involve your boss on the most important issues… collaboration will optimize the end product for everyone.”

全新版大学英语综合教程4unit4课文翻译

Globalization is sweeping aside national borders and changing relations between nations.What impact does this have on national identities and loyalties? Are they strengthened or weakened? The author investigates.全球化正在扫除国界、改变国与国之间的关系。

这对国家的认同和对国家的忠诚会带来什么影响呢?它们会得到加强还是削弱?作者对这些问题进行了探讨。

In Search of Davos ManPeter Gumbel1. William Browder was born in Princeton, New Jersey, grew up in Chicago, and studied at Stanford University in California. But don'tcall him an American. For the past 16 of his 40 years he has lived outside the U.S., first in London and then, from 1996, in Moscow, where he runs his own investment firm. Browder now manages $1.6 billion in assets. In 1998 he gave up his American passport to become a British citizen, since his life is now centered in Europe. "National identity makes no difference for me," he says. "I feel completely international. If you have four good friends and you like what you are doing, itdoesn't matter where you are. That's globalization."寻找达沃斯人彼得·甘贝尔威廉·布劳德出生于新泽西州的普林斯顿,在芝加哥长大,就读于加利福尼亚州的斯坦福大学。

详谈知识管理战略

详谈知识管理战略知识正日益成为决定企业命运的关键性因素。

那么，我们是否可以说，放弃了知识管理就等于自杀？在当今中国企业里，不知道知识经济这个词汇的经理人恐怕已经不多了。

但是，很理性地对知识进行管理，并建立了相应战略的企业绝对不多。

知识正日益成为决定企业命运的关键性因素。

那么，我们是否可以说，放弃了知识管理就等于自杀？！本文就企业如何制定正确的知识管理战略进行了探讨，提出了两种不同的战略模式，即编码战略和个人化战略。

其中涉及到企业的总体竞争策略、企业的知识特性以及相应的信息技术。

相信本文的探讨为正在寻求知识管理解决方案的经理人提供了深刻的启示。

知识管理绝非新生事物。

数百年来，家族企业的商业智慧世代相传；工艺大师们呕心沥血授艺于徒；工人们在一起交流心得和技艺亦由来已久。

但直到本世纪90年代，企业领导们才开始谈论知识管理。

现代经济的基础已从自然资源转为知识资产，这种变化迫使经理人返身审视企业的知识基础及其利用情况。

与此同时，电脑网络的日益普及，也使人们能更加便捷和经济地进行知识的编码、存储和共享。

两种战略模式对一些企业而言，知识管理战略的核心是电脑。

经过精心编码的知识储存在数据库中，企业员工都可方便地调用。

我们称此为知识管理的编码战略。

而在另一些企业，知识跟开发知识的人员密不可分，知识主要通过人员之间的直接接触实现共享。

在这类企业中，电脑的主要作用是帮助人们交流，而非储存知识。

我们称之为知识管理的个人化战略。

选择企业的知识管理战略并不能随心所欲，而必须考虑企业服务客户的方式、企业的经济状况以及员工的具体情况。

一些咨询公司研究发现，如果企业在知识管理战略方面重点不当，或试图同时推行两种战略，则企业实力很快就会受到削弱。

安达信咨询公司（Andersennsulting）和峨扬公司（ErnstYung）等一些大型咨询公司，在知识管理方面遵循的是编码战略。

在过去五年中，它们开发了多种精妙的方法来进行知识的编码、存储和调用。

知识管理(Knowledge Management,KM)

知识管理(Knowledge Management,KM)2008-06-062人分享此文知识管理的定义知识管理（KM, Knowledge Management）是网络新经济时代的新兴管理思潮与方法，管理学者彼得·杜拉克早在一九六五年即预言：“知识将取代土地、劳动、资本与机器设备，成为最重要的生产因素。

”受到1990年代的资讯化蓬勃发展，知识管理的观念结合网际网络建构入口网站、资料库以及应用电脑软件系统等工具，成为企业累积知识财富，创造更多竞争力的新世纪利器。

所谓知识管理的定义为，在组织中建构一个量化与质化的知识系统，让组织中的资讯与知识，透过获得、创造、分享、整合、记录、存取、更新、创新等过程，不断的回馈到知识系统内，形成永不间断的累积个人与组织的知识成为组织智慧的循环，在企业组织中成为管理与应用的智慧资本，有助于企业做出正确的决策，以因应市场的变迁。

25种全球最流行的管理工具:目录1 客户关系管理(Customer Relationship Management,CRM)2 全面质量管理(Total Quality Management,TQM)3 顾客细分（Customer Segmentation）4 外包（Outsourcing）5 核心能力6 供应链管理(Supply Chain Management ,SCM)7 战略规划（Strategic Planning）8 业务流程再造（Business Process Reengineering,BPR）9 知识管理（ Knowledge Management,KM）10 使命书和愿景书11 平衡记分卡(The Blanced ScoreCard,BSC)12 作业导向管理13 忠诚度管理14 六西格玛(6σ)15 战略联盟（Strategic Alliance）16 基准管理（benchmarking）17 变革管理计划（Change Management）18 增长战略（Growth Strategies）19 经济附加值增值分析(Economic Value Added,EVA)20 价格优化模型（Price Optimization Models）21 开放市场创新22 规模定制(Mass Customiza．tion，MC)23 情景设定和突发计划(Scenario Planning)24 海外经营25 射频识别(Radio Frequency Identification，RFID)知识管理的重要性21世纪企业的成功越来越依赖于企业所拥有知识的质量，利用企业所拥有的知识为企业创造竞争优势和持续竞争优势对企业来说始终是一个挑战。

全新版大学英语(第二版)综合教程4第四单元课文A翻译

全新版大学英语（第二版）综合教程4第四单元课文A翻译(Globalization is sweeping aside national borders and changing relations between nations. What impact does this have on national identities and loyalties? Are they strengthened or weakened? The author investigates.全球化正在扫除国界、改变国与国之间的关系。

这对国家的认同和对国家的忠诚会带来什么影响呢？它们会得到加强还是削弱？作者对这些问题进行了探讨。

In Search of Davos Man Peter Gumbel1. William Browder was born in Princeton, New Jersey, grew up in Chicago, and studied at Stanford University in California. But don't call him an American. For the past 16 of his 40 years he has lived outside the U.S., first in London and then, from 1996, in Moscow, where he runs his own investment firm. Browder now manages $1.6 billion in assets. In 1998 he gave up his American passport to become a British citizen, since his life is now centered in Europe. "National identity makes no difference for me," he says. "I feel completely international. If you have four good friends and you like what you are doing, it doesn't matter where you are. That's globalization."寻找达沃斯人彼得·甘贝尔威廉·布劳德出生于新泽西州的普林斯顿，在芝加哥长大，就读于加利福尼亚州的斯坦福大学。

知识管理(Knowledge-Management-KM)

知识管理（Knowledge Management，KM)2008-06—062人分享此文知识管理的定义知识管理（KM, Knowledge Management）是网络新经济时代的新兴管理思潮与方法，管理学者彼得·杜拉克早在一九六五年即预言:“知识将取代土地、劳动、资本与机器设备,成为最重要的生产因素。

”受到1990年代的资讯化蓬勃发展,知识管理的观念结合网际网络建构入口网站、资料库以及应用电脑软件系统等工具,成为企业累积知识财富，创造更多竞争力的新世纪利器。

所谓知识管理的定义为，在组织中建构一个量化与质化的知识系统,让组织中的资讯与知识,透过获得、创造、分享、整合、记录、存取、更新、创新等过程，不断的回馈到知识系统内，形成永不间断的累积个人与组织的知识成为组织智慧的循环,在企业组织中成为管理与应用的智慧资本，有助于企业做出正确的决策,以因应市场的变迁。

25种全球最流行的管理工具：目录1 客户关系管理（Customer Relationship Management，CRM）2 全面质量管理(Total Quality Management,TQM)3 顾客细分（Customer Segmentation）4 外包(Outsourcing）5 核心能力6 供应链管理(Supply Chain Management ，SCM)7 战略规划（Strategic Planning）8 业务流程再造（Business Process Reengineering，BPR)9 知识管理（ Knowledge Management，KM)10 使命书和愿景书11 平衡记分卡(The Blanced ScoreCard,BSC)12 作业导向管理13 忠诚度管理14 六西格玛(6σ)15 战略联盟（Strategic Alliance)16 基准管理（benchmarking）17 变革管理计划（Change Management）18 增长战略（Growth Strategies)19 经济附加值增值分析(Economic Value Added，EVA）20 价格优化模型（Price Optimization Models）21 开放市场创新22 规模定制(Mass Customiza．tion，MC)23 情景设定和突发计划(Scenario Planning）24 海外经营25 射频识别（Radio Frequency Identification，RFID）知识管理的重要性21世纪企业的成功越来越依赖于企业所拥有知识的质量,利用企业所拥有的知识为企业创造竞争优势和持续竞争优势对企业来说始终是一个挑战。

全新版大学英语综合教程4unit4课文翻译

Globalization is sweeping aside national borders and changing relations between nations. What impact does this have on national identities and loyalties? Are they strengthened or weakened? The author investigates.全球化正在扫除国界、改变国与国之间的关系。

这对国家的认同和对国家的忠诚会带来什么影响呢？它们会得到加强还是削弱？作者对这些问题进行了探讨。

Knowledge Management at Bain(ppt 30页)

NY Infotoday preez 1
3
Bain has created a leading KM capability
A good strategy for content creation and capture
- Focused, high value investments in intellectual capital - Deep mining of ongoing learnings from projects
Knowledge
The best way to segment the consumer market
How to streamline the supply chain
Impact of supplier consolidation on OEMs
A commodity
A differentiator
GXC 1.0 launched 2000
BVU 1.0 Launched 1999
“Reusable” formats Short shelf life
Bain’s core global toolkit Embedded in our staff
training programs Long shelf life
NY Infotoday preez 1 12
The BVU and GXC
and what needs to be created to support your strategy
Determine how to capture (e.g., format, timing)
Organize and classify knowledge based on the business’ “view of the world”