酒店英语-点餐服务
关于点餐的英语口语对话
当涉及到点餐的英语口语对话时,这里提供一个常见的场景,你可以参考:场景:在一家餐厅点餐服务员:- Waiter: Good evening! Welcome to [Restaurant Name]. May I take your order?(服务员:晚上好!欢迎光临[餐厅名称]。
我可以帮您点餐吗?)顾客:- Customer: Good evening! Yes, we're ready to order.(顾客:晚上好!是的,我们准备好点餐了。
)服务员:- Waiter: Great! What would you like to start with? We have a variety of appetizers.(服务员:太好了!您想先尝试点什么?我们有各种开胃菜。
)顾客:- Customer: We'll start with the garlic bread for appetizers, please.(顾客:我们想要开始尝试大蒜面包作为开胃菜。
)服务员:- Waiter: Excellent choice! And for the main course?(服务员:好选择!那主菜呢?)顾客:- Customer: I'll have the grilled salmon, please. How is it cooked?(顾客:我要一份烤鲑鱼,请问是怎么做的?)服务员:- Waiter: The grilled salmon is seasoned with herbs and served with a lemon butter sauce. Is that okay for you?(服务员:烤鲑鱼是用香料调味,搭配柠檬黄油酱。
您觉得怎么样?)顾客:- Customer: Sounds delicious! I'll go with that. And for drinks, I'll have a glass of red wine, please.(顾客:听起来很美味!我选这个。
(西餐英语)Module Two Unit 3 Taking Orders点餐服务
• 零点餐(A La Carte)则是根据客人的选择提供菜式。
• 客人的选择与最大的灵活度,花费也比较高。
2、菜品组合原则
• 冷热兼顾 • 荤素合理 • 水陆兼备 • 软硬齐全 • 菜点经济 • 菜果相宜
“没有”,而是用另一种方法解释“卖完了” 。 4、如客人三心二意,拿不定主意,要运用语言技巧让客人尽
快下决定。
5、客人未到时,下单时注意叫起,赶时间的客人注意加急, 有特殊要求的客人注明(蒜、猪肉等)
6、海鲜写明做法、斤两,并向顾客确认。 7、台号、桌数写清楚,名字也一并写上。 8、点餐完毕以后应向客人复述一遍。 9、鱼的做法应写明。 10、急推菜品的推销(最大限度减少酒店的损失)
或厨师。(姓氏招呼,试问是否与上次一样,并推荐新品。
要求:富有面子、经济实惠、合乎口味、配套得体 • 面子菜特征:有气势、有典故、流行菜、稀罕菜、原料贵
、服务排场
点菜注意事项(一)
1、根据客人的心理需求尽力向客人介绍时令菜、特色菜、招 牌菜、畅销菜。
2、客人点菜过多或在原料、口味上重复时,及时提醒 。 3、客人已点菜估清时,及时告知并推荐相似菜,不要回答
或I would recommend xx to you. 如: I would recommend Fresh Tuna sashimi to you.
我向您推荐金枪鱼刺身。
介绍厨师推荐菜 XX is our chef’s recommendation.
特价菜 如果客人询问: What’s today’s special? Today’s special is xx, with a discount of 40 percent . 今天的特价菜是xx,有6折优惠.
酒店英语术语大全
酒店英语术语大全酒店英语术语对于在酒店工作的员工以及与酒店服务相关的人员来说是非常重要的。
以下是一些常见的酒店英语术语及其解释:1.Reception (前台):2.1.Check-in: 入住2.Check-out: 退房3.Front desk: 前台4.Receptionist: 前台接待员5.Guest registration: 客人登记6.Room key: 房间钥匙7.Room number: 房间号码3.Rooms and Suites (客房和套房):4.1.Single room: 单人间2.Double room: 双人间3.Triple room: 三人间4.Quadruple room: 四人间5.Suite: 套房6.King size bed: 特大床7.Queen size bed: 大床8.Twin beds: 双人床9.Room service: 客房服务5.Dining (餐饮):6.1.Breakfast: 早餐2.Lunch: 午餐3.Dinner: 晚餐4.Buffet: 自助餐5.À la carte: 点餐6.Restaurant: 餐厅7.Waiter/Waitress: 服务员8.Menu: 菜单9.Wine list: 酒单10.Bill: 账单7.Housekeeping (客房清洁服务):8.1.Maid service: 客房清洁服务2.Room cleaning: 房间清洁3.Change towels: 更换毛巾4.Change sheets: 更换床单undry service: 洗衣服务6.Ironing service: 熨烫服务9.Concierge (礼宾服务):10.1.Concierge: 礼宾员2.Luggage storage: 行李寄存3.Porter: 行李员4.Taxi service: 出租车服务5.Limousine service: 豪华轿车服务6.Tourist information: 旅游信息11.Other Terms (其他术语):12.1.Safe deposit box: 保险箱2.Wake-up call: 叫醒服务3.Room rate: 房间价格4.Discount: 折扣5.Valet parking: 代客泊车服务6.Gym/Fitness center: 健身房/健身中心7.Spa: 水疗中心8.Business center: 商务中心这些只是一些常见的酒店英语术语,实际上酒店行业还有许多其他的专业术语和表达方式。
酒店英语管理词汇大全m
酒店英语管理词汇大全1. Introduction酒店业是一个全球性的行业,需要与来自不同国家和文化背景的客人进行沟通和交流。
为了更好地管理酒店业务,学习和掌握酒店英语管理词汇是至关重要的。
本文将介绍一些常用的酒店英语管理词汇,以帮助酒店管理人员更好地理解和运用这些词汇。
2. Front desk(前台)2.1. Check-in(办理入住手续)•Reservation(预订)•Confirmation(确认)•ID proof/Identification(身份证明)•Guest registration card(客人登记卡)•Room key(房间钥匙)•Occupancy(入住率)•Room assignment(分配房间)•Room rate(房价)•Credit card authorization(信用卡授权)•Baggage handling(行李处理)2.2. Check-out(办理退房手续)•Settlement(结算)•Invoice(发票)•Room service charge(客房服务费)•Additional charges(额外费用)•Feedback(反馈)3. Housekeeping(客房部)3.1. Room cleaning(客房清洁)•Housekeeper(客房服务员)•Bed linen(床单)•Towels(毛巾)•Toiletries(洗漱用品)•Housekeeping checklist(客房清洁检查表)•Turndown service(夜床服务)•Deep cleaning(彻底清洁)•Vacuuming(吸尘)3.2. Mntenance(维修)•Mntenance request(维修请求)•Plumbing(水暖)•Electrical(电气)•r conditioning(空调)•Fire safety(消防安全)•Work order(工作订单)•Emergency response(紧急响应)4. Food and Beverage(餐饮部)4.1. Restaurant(餐厅)•Host/hostess(主持人/女主持)•Server/wter/wtress(服务员)•Menu(菜单)•Specials(特色菜)•Reservation(预订)•Order taking(点餐)•Food preparation(食物准备)•Serving(上菜)•Bill(账单)•Tip(小费)4.2. Bar(酒吧)•Bartender(调酒师)•Drinks(饮料)•Cocktls(鸡尾酒)•Wine list(酒水单)•Happy hour(欢乐时光)•Bar snacks(酒吧小吃)•Wine tasting(品酒)5. Sales and Marketing(销售与市场部)5.1. Sales(销售)•Sales representative(销售代表)•Sales target(销售目标)•Sales strategy(销售策略)•Sales forecast(销售预测)•Sales promotion(促销活动)•Sales report(销售报告)5.2. Marketing(市场)•Marketing campgn(市场活动)•Market research(市场调研)•Branding(品牌化)•Advertising(广告)•Public relations(公共关系)•Social media(社交媒体)•Customer loyalty(顾客忠诚度)6. Human Resources(人力资源部)6.1. Recruitment(招聘)•Job posting(招聘启事)•Resume/CV(简历)•Interview(面试)•Reference check(背景调查)•Job offer(职位录取)6.2. Trning(培训)•Orientation(入职培训)•On-the-job trning(在岗培训)•Team building(团队建设)•Performance evaluation(绩效评估)•Trning program(培训计划)6.3. Employee Relations(员工关系)•Grievance(投诉)•Conflict resolution(冲突解决)•Employee satisfaction(员工满意度)•Employee engagement(员工参与度)•Workplace culture(工作环境文化)7. Conclusion酒店英语管理词汇对于酒店管理人员来说是必不可少的。
订餐服务英语参考(1)
订餐服务英语参考(一):送餐谱乘务员: X先生,这是我们的餐谱和茶谱,我们今天为您准备的是C套餐,请您过目!稍后来为您订餐.Excuse me, MR.X, Here is the menu. Today we’ll prefer set menu C for you. Please take a look. I’ll take your order later.(二):订餐前饮料和主菜1.乘务员:X先生,请问现在可以点餐吗?起飞以后你需要喝点什么。
我们有为您精选来自法国的红、白葡萄酒还有北京百年茶庄吴裕泰的茶,以及各种饮料。
MR.X,May I take your order now? What would you like to drink before lunch? We have the wine from Bordeaux and we have the Chinese tea : Tieguanyin, Pu’er, Biluochun …from Beijing WUYUTAI century-old tea house. Also we have other kinds of drink.2.乘务员:今天为您准备的餐食是C套餐,冷荤是熏蹄配鲍鱼仔,还有沙拉。
主菜有三种选择,第一种是奶油香草大虾,味道鲜美。
第二种是泡椒牛肉,口感微辣,第三种是鱼香鸡,风味独特。
都配有时蔬,主食是香米饭(请参照当时手中的餐谱介绍,包括口感)。
We’ll have set menu C for you. The Appetizer is Pig trotter with baby abalone, and Salad. The Entree has three choices, the first choice is Stir-Fried Butter Prawn, It’s delicious in taste. The second is Stir-fried Beef, It’s has a little spicy and delicious. The third is Chicken with Fish-flavored Sauce, with a special flavor .Both with Vegetables and Steamed Aromatic Rice. Which one would you like?3.乘务员:在餐后我们还为您准备的有奶酪、水果、甜点,希望您能喜欢。
酒店英语1
大众菜肴 人气美食
北方菜 家庭风味 蔬菜 酸甜苦辣咸 绿茶 祝您用餐愉快!
1. Are you ready to order? 你们准备点菜了吗? 2. That is called “shui zhu yu”. It is fish slices in spicy soup. 这道菜叫作“水煮鱼”。就是香辣汤煮鱼片。 3. Stir-fried green beans are called “si ji dou”. That dish is very popular. “四季豆”,就是炒青豆。这道菜很多人点。 4. I can also recommend a stir-fried tofu dish called “jia chang dou fu”. It’s a home-style tofu dish with some vegetables. 我还可以给您推荐一道“家常豆腐”。这是一道由豆 腐和其他蔬菜一起烧的家常菜。
中餐 西餐 鱼肉
4.pork
5.beef 6.chicken 7.mutton 8.bean 9.tofu 10.rice
猪肉
牛肉 鸡肉 羊肉 豆 豆腐 米饭
11.noodles
12.fish slices 13.spicy soup
面条
鱼片 辣汤
14.knife 15.fork 16.chopsticks
Chapter 3 Taking Orders and Serving Food 点餐与上菜 Unitபைடு நூலகம்1 Taking Chinese Food Orders: Recommending Chinese Dishes 中餐点餐服务
1.Chinese Food 2.Western Food 3.fish
国外旅游酒店点餐常用英语2019年版(精简词汇)
越来越多的人选择国外旅游生活,若能将这些英语全都记熟,一定很厉害,但是记不住也没事。
接下来我会用红色字体标注会话中频率较高的常用单词。
最后祝生活愉快,旅行顺利国外生活必备英文词汇全搜索-住宿篇1前台:RECEPTIONcompany 陪伴,同伴single room 单人房double room 双人房intend 想要,打算party (参加共同活动的)一批,一组,一组人date 日期,日子kind 种,类bath 浴室shower 淋浴suite (一套)房间deluxe 豪华的presidential 总统的,总统职务的available 可用的,合用的,可得到的,可到达的fully 完全地,彻底地name 名字,姓,姓名,名称address 地址the phone number 电话号码be able to 能,会guarantee 保证,担保,包,管occupancy 占有,占用peak 最高的,高峰的arrival 到来,到达departure 启程,离开,出发book 预定,定hotel 旅馆offer 提出,提供discount 折扣vacancy 空,空房间solid 全部地be full up 全满include 包括,包含major 较大范围的,主要的international 国际的,世界的provide with 提供mini-bar 小冰柜sort 种类,类别price 价格,价钱dollar 美元service 服务,服侍of course 当然rate 价格,费用t ax extra 另加税金look forward to 期待,希望receive 接待,接见,欢迎guest 旅客,宿客welcome to 欢迎到来bellboy 行李员,旅客服务员madam 夫人,女士,太太trip 旅行,旅程take care of管理,照看baggage 行李,carry 运送,手提suitcase 手提箱,衣箱show 带领,指引,给看lead 带领,引领,领路give sb.a hand帮...的忙allow 允许,准许wish 愿,希望pleasant 令人愉快的,舒适的enjoy 享受a good time 快乐时光pleasure 快乐,愉快,高兴not at all 不用谢,没关系mention 提及,提到registration登记,注册at one's service 为...服务behind 在后面,在...背后remember 记住,记得return 送还,还归firmly 稳固地go to bed 上床睡觉check 检查,核对list 名单,一览表fill to 填写form 表格have a look 看一看passport 护照mind 介意,反对fill out 填写prepare 准备,预备key card 出入证seat 座位file 档案identification身分的证明straight 马上,立刻separately 单独地opposite 在...的对面gift 礼品,礼物elevator [美]电梯directly 直接地straight 笔直的traffic 交通distance 直接地intersection 交叉点,十字路口suggest 建议,提出(意见,计划)等popular 受欢迎的,大众(或某种人)喜爱的tourist 旅行者,游览者,观光者famous 著名的,出名的tourist attraction 旅游胜地history 历史direction 方向,方位well-known 出名的,众所周知的scene 景色,景象attractive 有吸引人的,引起兴趣的interest 兴趣dynasty 王朝,朝代classical 古典的architecture建筑风格exquisite 精致的,精巧的artistic value 艺术价值chance 机会feast one's eyes让某人一包眼福typical 典型的,代表性的pearl 珍珠The Jade Buddha Temple 玉佛寺what's more 另外construction建造,构造,结构magnificent 壮丽的,宏伟的enjoy 欣赏,喜爱stamp 邮票stick 粘贴,张贴envelope 信封,封套sticker 背后有粘胶的标签ticket 票airline 航空公司wonder 想知道consider 考虑,细想in advance 预先economy 经济time-table 时刻表flight 班机airport 机场国外生活必备英文词汇全搜索-住宿篇2rear stalls 戏院正方后座in order 妥当,就绪suppose 猜想,料想,想象matinee 日戏dress circle戏院的二楼厅cancel 取消except 除...之外performance 演出acrobatic 杂技的prefer 更喜欢exchange 兑换,(货币)交换bill 钞票,纸币currency 货币according to根据...所说,按照equivalent 相等的,相当的note 纸币sign 签名,署名exchange memo 兑换水单counter 柜台prohibit 禁止,阻止government 政府information 信息bottom line 底线endorse 在(支票等)背面签名,背书signature 签名,署名top line 头一行receipt 收据,收条amount 数额certificate 单据purchase 买,购买,购置,所购物countersign 副署,连署in duplicate(正副)一式两份policy 政策,方针understand 懂,理解awfully 非常,很describe 描绘,叙述,形容apologize 道歉trouble 麻烦,烦恼manager 经理solve 解决carelessness粗心,疏忽,粗枝大叶advise to 劝...inconvenience 不方便toilet 洗室1sincerely 真诚地,诚恳地,真挚地previous 先的,前的occupant 占有人,占用者,居住者access 进入responsible 有责任的,(应)责任的necklace 项圈,项链safety box 保险柜arrange 安排in touch with 联系,接触as soon as 一...就...try one's best 努力,尽力possible 可能的regulation 规则,规章,法规noise 噪音,嘈杂声several 几个,数个misunderstand 误会,误解explain 解释,说明relax 放松calm 使平静,使镇定in charge 主管housemaid 客房服务员release 再出租measure 措施,方法understaffed人员太少的,人员不足的accommodation cost 宿费cashier 出纳check in 入住登记check out 办理退房手续deluxe suite豪华套间dining hall 餐厅double room 双人间foreign exchange counter 外币兑换处hotel directory 旅馆指南hotel lobby 饭店大堂hotel rates 房价information desk 总台porter 行李员reservation desk 预定处room charge sheet 房价表room with bath 带有浴室的客房room with good ventilation 通风良好的客房single room 单人间suite 套间telephone operator 总机接线员in touch with 联系,接触as soon as 一...就...try one's best 努力,尽力possible 可能的regulation 规则,规章,法规noise 噪音,嘈杂声several 几个,数个misunderstand 误会,误解explain 解释,说明relax 放松calm 使平静,使镇定in charge 主管housemaid 客房服务员release 再出租measure 措施,方法understaffed人员太少的,人员不足的accommodation cost 宿费cashier 出纳foreign exchange counter 外币兑换处hotel directory 旅馆指南国外生活必备英文词汇全搜索-饮食篇1餐具:coffee pot 咖啡壶coffee cup 咖啡杯paper towel 纸巾napkin 餐巾table cloth 桌布tea -pot 茶壶tea set 茶具tea tray 茶盘caddy 茶罐dish 碟plate 盘saucer 小碟子rice bowl 饭碗chopsticks 筷子soup spoon 汤匙knife 餐刀cup 杯子glass 玻璃杯mug 马克杯picnic lunch 便当fruit plate 水果盘toothpick 牙签中餐:bear's paw 熊掌breast of deer 鹿脯beche-de-mer; sea cucumber 海参sea sturgeon 海鳝salted jelly fish 海蜇皮kelp, seaweed 海带abalone 鲍鱼shark fin 鱼翅scallops 干贝lobster 龙虾bird's nest 燕窝roast suckling pig 考乳猪pig's knuckle 猪脚boiled salted duck 盐水鸭preserved meat 腊肉barbecued pork 叉烧sausage 香肠fried pork flakes 肉松BAR-B-Q 烤肉meat diet 荤菜vegetables 素菜meat broth 肉羹local dish 地方菜Cantonese cuisine 广东菜set meal 客饭curry rice 咖喱饭fried rice 炒饭plain rice 白饭crispy rice 锅巴gruel, soft rice , porridge 粥—noodles with gravy 打卤面plain noodle 阳春面casserole 砂锅chafing dish, fire pot 火锅meat bun 肉包子shao-mai 烧麦preserved bean curd 腐乳tofy豆腐fermented blank bean 豆豉pickled cucumbers 酱瓜preserved egg 皮蛋salted duck egg 咸鸭蛋dried turnip 萝卜干西餐与日本料理:menu 菜单French cuisine 法国菜today's special 今日特餐chef's special 主厨特餐buffet 自助餐fast food 快餐specialty 招牌菜continental cuisine 欧式西餐aperitif 饭前酒dim sum 点心French fires 炸薯条baked potato 烘马铃薯mashed potatoes 马铃薯泥omelette 简蛋卷pudding 布丁pastries 甜点pickled vegetables 泡菜kimchi 韩国泡菜crab meat 蟹肉prawn 明虾conch 海螺escargots 田螺braised beef 炖牛肉bacon 熏肉poached egg 荷包蛋sunny side up 煎一面荷包蛋over 煎两面荷包蛋fried egg 煎蛋over easy 煎半熟蛋over hard 煎全熟蛋scramble eggs 炒蛋boiled egg 煮蛋stone fire pot 石头火锅sashi 日本竹筷sake 日本米酒miso shiru 味噌汤roast meat 铁板烤肉sashimi 生鱼片butter 黄油冷饮:beverages 饮料soya-bean milk 豆浆syrup of plum 酸梅汤tomato juice 番茄汁orange juice 橘子汁coconut milk 椰子汁asparagus juice 芦荟汁grapefruit juice 葡萄柚汁vegetable juice 蔬菜汁ginger ale 姜汁sarsaparilla 沙士soft drink 汽水coco-cola (coke) 可口可乐tea leaves 茶叶black tea 红茶jasmine tea 茉莉(香片)tea bag 茶包lemon tea 柠檬茶white goup tea 冬瓜茶honey 蜂蜜chlorella 绿藻soda water 苏打水artificial color 人工色素ice water 冰水mineral water 矿泉水distilled water 蒸馏水long-life milk 保久奶condensed milk 炼乳; 炼奶cocoa 可可coffee mate 奶精coffee 咖啡2iced coffee 冰咖啡white coffee 牛奶咖啡black coffee 纯咖啡ovaltine 阿华田chlorella yakult 养乐多essence of chicken 鸡精ice-cream cone 甜筒sundae 圣代; 新地ice-cream 雪糕soft ice-cream 窗淇淋vanilla ice-cream 香草冰淇淋ice candy 冰棒milk-shake 奶昔straw 吸管国外生活必备英文词汇全搜索-饮食篇2水果:pineapple 凤梨watermelon 西瓜papaya 木瓜betelnut 槟榔chestnut 栗子coconut 椰子ponkan 碰柑tangerine 橘子mandarin orange 橘sugar-cane 甘蔗muskmelon 香瓜shaddock 文旦juice peach 水蜜桃pear 梨子peach 桃子carambola 杨桃cherry 樱桃persimmon 柿子apple 苹果mango 芒果fig 无花果water caltrop 菱角almond 杏仁plum 李子honey-dew melon 哈密瓜loquat 枇杷olive 橄榄rambutan 红毛丹durian 榴梿strawberry 草莓grape 葡萄grapefruit 葡萄柚lichee 荔枝longan 龙眼wax-apple 莲雾guava 番石榴banana 香蕉熟菜与调味品:string bean 四季豆pea 豌豆green soy bean 毛豆soybean sprout 黄豆芽mung bean sprout 绿豆芽bean sprout 豆芽kale 甘蓝菜cabbage 包心菜; 大白菜broccoli 花椰菜mater convolvulus 空心菜dried lily flower 金针菜mustard leaf 芥菜celery 芹菜tarragon 蒿菜beetroot, beet 甜菜agar-agar 紫菜lettuce 生菜spinach 菠菜leek 韭菜caraway 香菜hair-like seaweed 发菜preserved szechuan pickle 榨菜salted vegetable 雪里红lettuce 莴苣asparagus 芦荟bamboo shoot 竹笋dried bamboo shoot 笋干chives 韭黄ternip 白萝卜carrot 胡萝卜water chestnut 荸荠ficus tikaua 地瓜long crooked squash 菜瓜loofah 丝瓜pumpkin 南瓜bitter gourd 苦瓜cucumber 黄瓜white gourd 冬瓜gherkin 小黄瓜yam 山芋taro 芋头beancurd sheets 百叶champignon 香菇button mushroom 草菇needle mushroom 金针菇agaricus 蘑菇dried mushroom 冬菇tomato 番茄eggplant 茄子potato, spud 马铃薯lotus root 莲藕agaric 木耳white fungus 百木耳ginger 生姜garlic 大蒜garlic bulb 蒜头green onion 葱onion 洋葱scallion, leek 青葱wheat gluten 面筋miso 味噌seasoning 调味品caviar 鱼子酱barbeque sauce 沙茶酱tomato ketchup, tomato sauce 番茄酱mustard 芥茉salt 盐sugar 糖monosodium glutamate , gourmetpowder 味精vinegar 醋sweet 甜sour 酸bitter 苦lard 猪油peanut oil 花生油soy sauce 酱油green pepper 青椒paprika 红椒star anise 八角cinnamon 肉挂curry 咖喱maltose 麦芽糖糖与蜜饯:jerky 牛肉干dried beef slices 牛肉片dried pork slices 猪肉片confection 糖果glace fruit 蜜饯marmalade 果酱dried persimmon 柿饼candied melon 冬瓜糖red jujube 红枣black date 黑枣glace date 蜜枣dried longan 桂圆干raisin 葡萄干chewing gum 口香糖nougat 牛乳糖mint 薄荷糖drop 水果糖marshmallow 棉花糖caramel 牛奶糖peanut brittle 花生糖castor sugar 细砂白糖granulated sugar 砂糖sugar candy 冰糖butter biscuit 奶酥rice cake 年糕moon cake 月饼green bean cake 绿豆糕popcorn 爆米花chocolate 巧克力marrons glaces 糖炒栗子3国外生活必备英文词汇全搜索-饮食篇3牛排与酒:breakfast 早餐lunch 午餐brunch 早午餐supper 晚餐late snack 宵夜dinner 正餐ham and egg 火腿肠buttered toast 奶油土司French toast 法国土司muffin 松饼cheese cake 酪饼white bread 白面包brown bread 黑面包French roll 小型法式面包appetizer 开胃菜green salad 蔬菜沙拉onion soup 洋葱汤potage 法国浓汤corn soup 玉米浓汤minestrone 蔬菜面条汤ox tail soup 牛尾汤fried chicken 炸鸡roast chicken 烤鸡steak 牛排T-bone steak 丁骨牛排filet steak 菲力牛排sirloin steak 沙朗牛排club steak 小牛排well done 全熟medium 五分熟rare 三分熟beer 啤酒draft beer 生啤酒stout beer 黑啤酒canned beer 罐装啤酒red wine 红葡萄酒gin 琴酒brandy 白兰地whisky 威士忌vodka 伏特加on the rocks 酒加冰块rum 朗姆酒champagne 香槟其他小吃:meat 肉beef 牛肉pork 猪肉chicken 鸡肉mutton 羊肉bread 面包steamed bread 馒头rice noodles 米粉fried rice noodles 河粉steamed vermicelli roll 肠粉macaroni 通心粉bean thread 冬粉bean curd with odor 臭豆腐flour-rice noodle 面粉noodles 面条instinct noodles 速食面vegetable 蔬菜crust 面包皮sandwich 三明治toast 土司hamburger 汉堡cake 蛋糕spring roll 春卷pancake 煎饼fried dumpling 煎贴rice glue ball 元宵glue pudding 汤圆millet congee 小米粥cereal 麦片粥steamed dumpling 蒸饺ravioli 馄饨虾片Prawn cracker虾球Shrimp balls春卷Spring rolls蛋卷Chicken rolls碗糕Salty rice pudding筒仔米糕Rice tube pudding红豆糕Red bean cake绿豆糕Bean paste cake糯米糕Glutinous rice cakes萝卜糕Fried white radishpatty芋头糕Taro cake肉圆Taiwanese Meatballs水晶饺Pyramid dumplings肉丸Rice-meat dumplings豆干Dried tofu其他当归鸭Angelica duck中国小吃英文表达中式早點烧饼Clay oven rolls油条Fried bread stick韭菜盒Fried leek dumplings水饺Boiled dumplings蒸饺Steamed dumplings馒头Steamed buns割包Steamed sandwich饭团Rice and vegetableroll蛋饼Egg cakes皮蛋100-year egg咸鸭蛋Salted duck egg豆浆Soybean milk饭类稀饭Rice porridge白饭Plain white rice油饭Glutinous oil rice糯米饭Glutinous rice卤肉饭Braised pork rice蛋炒饭Fried rice with egg地瓜粥Sweet potato congee面类馄饨面Wonton & noodles刀削面Sliced noodles麻辣面Spicy hot noodles麻酱面Sesame paste noodles鴨肉面Duck with noodles鱔魚面Eel noodles乌龙面Seafood noodles榨菜肉丝面Pork , pickledmustard green noodles牡蛎细面Oyster thin noodles板条Flat noodles米粉Rice noodles炒米粉Fried rice noodles冬粉Green bean noodle汤类鱼丸汤Fish ball soup貢丸汤Meat ball soup蛋花汤Egg & vegetable soup蛤蜊汤Clams soup牡蛎汤Oyster soup紫菜汤Seaweed soup酸辣汤Sweet & sour soup馄饨汤Wonton soup猪肠汤Pork intestine soup肉羹汤Pork thick soup鱿鱼汤Squid soup花枝羹Squid thick soup甜点爱玉Vegetarian gelatin糖葫芦Tomatoes on sticks长寿桃Longevity Peaches芝麻球Glutinous rice sesameballs麻花Hemp flowers绵绵冰Mein mein ice麦角冰Oatmeal ice地瓜冰Sweet potato ice紅豆牛奶冰Red bean with milkice八宝冰Eight treasures ice豆花Tofu pudding果汁甘蔗汁Sugar cane juice酸梅汁Plum juice杨桃汁Star fruit juice青草茶Herb juice点心牡蛎煎Oyster omelet臭豆腐Stinky tofu (Smellytofu)油豆腐Oily bean curd麻辣豆腐Spicy hot bean curd4餐厅点餐用语点菜就餐的次序:找桌子看菜单点菜付钱离开Have you got a table for two, please﹖请问您有两个人的桌子吗?Have you booked a table﹖您预定餐桌了吗?Have you made a reservation﹖您预定了吗?smoking or non-smoking﹖吸烟区还是非吸烟区?Would you like something to drink﹖您想喝什么?Would you like to see the menu﹖您需要看菜单吗?Language Notes 三言两语点菜就餐的典型次序是:找一张桌子坐下-看菜单-点菜-付钱-离开。
服务英语
受理点餐
受理点餐 Taking order
问候客人 Greet the guest. 呈上菜单,请客人慢慢看 Present the menu 问客人是否可以点菜了 Asking the guest whether they want to order now. 记录客人点的菜 Record guest’ order. 问清楚某些菜的具体要求 Specify the request of the order. 重复客人所点的东西并问客 人还有没有其他需要 Repeat the order . And ask if there’s anything else the guest want.
点菜过程中的特殊情况处理 Handling special occasion while taking order
1.客人需要的菜需要长 时间准备,应提前知会 (information)给客人 I’m afraid the …will take some time to prepare. The ..will take about 15 minutes to make, would you mind waiting? 没有听清楚客人点的菜, 应礼貌地问清楚: Excuse me, could you say it again? Could you please repeat it again? 礼貌用语中的“语言困 难”部分的用语
记录客人点的菜 Record guest’ order
客人点菜时一般会这么说: I will have.. I will take.. Please bring me.. I want..
问清楚某些菜的具体要求 specify the request of the order
餐厅英语:帮客人点餐
4.
Waitபைடு நூலகம்r:
Do you prefer your drinks to be served now or later?
您的飲料要現在上還是晚點再上?
Customer:
I’d like to have the drinks now.
飲料請現在上。
5.
Waitress:
May I take your plate, sir?
我來點起司蛋糕就好,麻煩你。
7.
Waitress:
Excuse me. Who ordered the chocolate fondue?
抱歉,誰點了巧克力鍋?
Customer:
It’s my order.
是我點的。
8.
Waiter:
Would you like to order, madam?
小姐,您要點菜了嗎?
先生,您的盤子可以收了嗎?
Customer:
No, I’m not finished yet.
不行,我還沒吃完。
6.
Waiter:
Would you care for any dessert?
您要來點甜點嗎?
Customer:
I’d just like some cheesecake, please.
Customer:
Yes, we will have three T-bone steaks and one lamb chop.
是的,我要三客丁骨牛排和一份羊排。
您的牛排要搭配烤洋芋還是薯條?
Customer:
I would prefer a baked potato, please.
点餐用英语怎么说
点餐用英语怎么说点餐用英语怎么说到餐厅吃饭时,你知道点餐用英语怎么说吗?下面来学习一下吧。
下面店铺为大家带来点餐的英语说法,供大家参考学习。
点餐的英语说法:order英 [ˈɔ:də] 美 [ˈɔrdɚ]点餐相关英语表达:为某人点餐 order sth for sb自助点餐 wireless order for dishes请客人点餐 Asking a Guest to Order如何点餐 How to Order点餐礼节 Ordering Etiquette点餐英语说法例句:打扰了先生,现在能为您点餐了吗?May I have a look at the menu first?本杰明:我会负责点餐的。
Benjamin: I'll take care of the order.他们在速食店里点餐通常也很迅速。
They often order their food quickly at fast-food restaurants.服务员:先生,准备好点餐了吗?Waitress: Are you ready to order, sir?了解快餐种类并知道如何点餐。
Knowing fast food items and how to order meals.我准备好点餐了。
I ' m ready to order now, please.一位侍应立刻过来为她点餐。
A waiter came at once to take her order.客户打电话给我们并不知识啊点餐。
People call us up not just to order meals.点餐之前您想来杯开胃酒吗?Would you like an aperitif before you order?我马上回来为您点餐。
I will be back to take your order.他点餐时说:给我来个腌牛肉三明治。
餐饮服务英语对话
餐饮服务英语对话The document was prepared on January 2, 2021餐饮服务:为了方便掌握学习情境内容,我们通过五个情境来学习Model 1:Table Reservation 用餐预订服务Model 2:Receiving the Guest in the Restaurant 接待客人用餐Model 3:Taking orders 点菜Model 4Serving Dishes 上菜Model 5Pay the bill 付账Model 1:Table Reservation 用餐预订服务技能要点1. When the guests ask you to reserve为什么而保留 for him , you must paymore attention注意要做某事 to ask him to the table or private room.当客人要求你为他订餐时,要注意询问他是要订餐台还是要包间.2. Ask the guest about the information of the table reservation:从客人那里获得下列用餐信息:The number of the person就餐人数Table in the lobby or a private room 大堂的餐台还是包间The demands for the table or the private room 对餐台还是包间的要求,如靠窗吸烟等需求The time of arrival 宾客到达的时间Under whose name the reservation is made and contact telephone number or the room number.订餐者姓名联系电话号码或房号.3. Confirm.确认.4. Express your expectation to the guests.表达对客人的期盼.餐厅常用口语1. 查看座位Just a moment, please. I’ll check the availability for you.请稍等,我来为您查查是否有空位.2. 座位已满I’m afraid we’re fully booked for that time.恐怕那个时间餐位已经订满了.3. 变更时间Is it possible for you to change the time您是否可以换个时间呢4. 座位选择Would you like a table in the lobby or in a private room您是喜欢大厅的餐台还是包间呢6. 桌位要求And can I booking a table by the window您可以为我留一张靠窗的桌位吗7. 询问要求Any special requirement有什么特别要求吗8. 预订已满I’m afraid that table is reserved for 8 .恐怕那张桌已经被预订了.⑴Table Reservation 餐桌预订场景:Mr. Smith wants to have the dinner with his friends tonight. So he called the IAP to order.斯密斯先生将在今晚与他的朋友用餐所以他致电给IAP做预定.C=Caller打电话询问的客人 W=Waiter 服务生C: Hello. Is this IAP 你好,请问是陶乐咖啡厅吗W: Yes. May I help you 是的,需要我效劳吗C: Yes, I’d like to reserve a table for tonight, please. 我想预定今晚的座位.W: Certainly. Sir. How many people, Please 好的,请问共有几位C: Six. 六位.W: At what time can we expect期待 you 请问几点光临C: Oh, at 7:00 tonight. 噢,今晚七点.W: Would you like a table in the main restaurant or in a private room, sir 先生,请问您想订大厅还是包房呢C: The main restaurant will be fine. 大厅的席位就可以了.W: Certainly, sir. A table for six at 7 tonight. May I have your name and telephone number, please 好的,今晚七点钟,六个人的餐桌.可以告诉我您的姓名和电话吗C: Sure. It’s John Smith and my number is .当然可以.我叫约翰.史密斯,电话号码是.W: Thank you very much, Mr. Smith. Let me repeat your reservation: you book a table for six at 7 o’clock tonight and your phoI right非常感谢您,史密斯先生.请让我重复您的预定:是对的吗C:Yes, it is是这样的.W: My name is Ivy and we look forward to seeing you.我叫Ivy,非常期待您的光临.C: See you tonight. Goodbye. 晚上见.W: Goodbye. 再见.⑵A Private Room Reservation包厢预订-中餐厅实用对话Practical DialoguesMr. Smith will have the dinner with his customers. He called the PP to reserve the private room.斯密斯先生将和他的客户用晚餐,他致电给乐宫预定一个包厢.C=Customers 顾客 W=Waiter 服务生W: Hello PP. this is Miss. Sue speaking .Can I help you您好,乐宫. 我是Sue,有什么可以帮到您C: May I have a private room for this afternoon 我想订个包房.W: Yes. I’ll arrange that for you. Can I have your name, please可以,我给您安排.请问您的名字是C: John Smith. 约翰史密斯.W: Mr. Smith, how many guests 史密斯先生,有多少客人C: Five. 五位.W: And then, when are you coming 什么时候来就餐呢C: At 7 o’clock this afternoon. Is it OK 今天下午7点,行吧W: OK. Do you have any special requirements I mean for vegetarians or something else.可以,您有任何特殊的要求吗比如是素食者或其他什么特殊的C: Oh, I see. I’d like it. My guests are all vegetarians素食者.喔,可以,我喜欢.我朋友都吃素食.实用词汇和术语技能要点1. Ask the guests if they have a reservation or not. If “yes”, lead them to the booked table. If “no”, ask them the number of people, and escort them to choose a table for them.问清有否预留座位.如果有,领位到预订的餐台;如果没有,询问有几位,然后引领为人挑选合适的餐台.2. When the guests are going to seat, arrange them take their seats as soon as possible. Arrange the tea or some drinks immediately立即.入座时,安排客人尽快就座,并及时安排茶水或是饮料.3. After the guests are seated, give them the menu. 在客人坐定后,才上菜单.常用句子口语1. 问侯客人Good evening, sir. Welcome to our restaurant. 先生,晚上好,欢迎光临本餐厅.2. 祝福用语Have a good evening. 祝您有个愉快的夜晚.3. 等待用语Now would you please take a seat and wait over there 您先在那边坐下来等好吗4. 指导宾客We have a window table reserved for you. 我们为您保留了一张窗边的桌子.5. 建议换桌What about the one which is close the window 有一张靠窗的桌子您觉得合适吗6. 安排宾客We will arrange the seat you very soon. 我们将尽快安排您入座.7. 儿童服务Would you like a high chair for your child 要不要给您的孩子拿一张高椅呢⑴Receiving the Guest with a Reservation 接待有预订的客人Betty has reserved the table. Now she and her friend went to the restaurant. The host received them.贝蒂已经预定了座位,现在她和她的朋友来到了餐厅,咨客迎接了她们.W=Waiter C= BettyW: Good evening. How are you today 晚上好.您今天好吗C: it’s ok, thank you. 很好,谢谢你W: Do you have a reservation 请问您有预定座位吗C: Yes, we do. A reservation for two under Smith. 有,我们订了两位.是以史密斯的名字订的.W: Just a moment, please… Here it is 7:00 . Betty Smith, two, non-smoking非吸烟区.请稍等一下.----有的,在这儿,晚上7:00,贝蒂-史密斯,两个人,不抽烟.C: That’s us. 是我们,没错.W: Right this way, please. 这边请.⑵Receiving the Guest without a Reservation 接待没有预订的客人Mr. White and his wife went to the restaurant to have the dinner. But they have no reservation. The waiter receiving them and escort them to choose the table that fits them. 怀特夫妇来到餐厅用餐可是她们没有用餐,服务员接待了她们并且帮助他们选择了合适的座位.W=Waiter B=BakeW: Good evening, sir and madam. Welcome to our restaurant. Do you have a reservation晚上好,先生、夫人.欢迎到我们酒店.有预定吗B: I’m afraid I haven’t. Do you have a table for two没有. 有双人桌吗W: I’m sorry to say that we don’t have any vacant seat at this moment. Would you please wait in the lounge for about five minutesI’ll seat you if the table is ready.对不起,目前我们没有空的. 请在休息室等大约5分钟好吗桌子准备好了我就安排你们. B: It sounds nice. Nancy, let’s go to the lounge then.好吧,南希,我们去休息室.Five minutes later 5分钟后W: I am sorry to have kept you waiting, sir and madam. Now we have a table for you. This way, please. 对不起,让你们久等了,先生、夫人.现在为你们准备了一张桌子,请这边走好吗客人入座后W: What kind of drink would you like tonight 今晚您想喝点什么B: Green tea, please. 请拿杯绿茶吧W: I’ll bring them to you right away. 我一会就拿来.Model 3:Taking orders 点菜技能要点1. The order of the western dishes begins from the host or hostess generally. If the host wants the guests order by themselves, begins from the first guest by the right to the host or hostess. Usually, men order for the women. The ladies don’t order.西餐点餐的顺序一般从主人或者女主人开始.如主人示意请宾客分别点菜,则从主宾主宾一般坐在男主人或女主人的右边开始.一般男生为女士点菜,女士不直接接受点菜.2. Pay more attention to asking the guest about his demands in detail of the order when you take the order. So the chef can cook by his demand.需求在接受点菜时,必须问清客人的需求,以便厨师按客人的口味进行烹饪.3. After ordered the food or beverage, the waiter should read the meal the guest ordered one by one.当客人点完食物或饮料后,点菜员要一道一道地报点他们点的菜.点餐常用句1. 主动服务Shall I make a recommendation 需要我推荐吗2. 建议顾客How about something to drink 来点饮料怎么样3. 续杯提醒Does that come with refills 可以续杯吗4. 准备点菜Are you ready to order now, sir 先生您准备点菜了吗5. 开始点菜I’d like to try the chicken, please. 我想试试鸡肉.6. 推荐菜肴Why not try the XXX 干嘛不试试XXX7. 询问菜单Is there a set menu for lunch 有午餐的套饭菜单吗8. 特色菜推荐It’s the specialties of our restaurant. 这是我们餐厅的特色菜.9. 时间说明Your dish takes ten minutes to prepare. 您的菜需要十分钟准备.10. 后续服务What will you have to follow the soup 喝完了汤,您要吃什么11. 询问客人的口味Would you like it rare, medium, or well-done 点牛排时您喜欢煮得生一点儿,中等程度,还是老一点儿12. 表示抱歉I’m sorry, there are no xxx. 很抱歉,没有XXX了.14. 提供餐类We have both buffet-style and a la carte dishes, which would you prefer我们有自助式和点菜式,您喜欢哪一种15. 今日特色Do you have today’s chef’s dish 今日有推荐菜吗Taking a la cart Orders for Western Food 西餐点菜服务场景:Tom wants to taste western food this evening. He comes to a restaurant to have a western dinner. But he has no reservation.汤姆今晚想吃西餐,他去到餐点准备用餐可是他没有预定.W=Waitress H=Hostess J=Tom JonesH: Good evening. Welcome to our restaurant. Have you made a reservation晚上好,欢迎到我们餐厅来,请问您有预订吗J: No, we haven’t. 没有.H: Three people 是三位吗J: Right. 是的.H: This way, please. How is this table 这边请.这个位置怎么样J: It’s fine. 很好.H: Thank you. Take your seat, please. 谢谢.请坐.W: Good evening. May I take your order now 晚上好,可以点餐了吗J: Do you have any specialties 您有什么特色菜推荐吗W: Yes, you can try our appetizer called smoked, it taste very delicious.是的,您可以尝试一下我们的头盘-熏三文鱼,吃起来很美味.J: For an appetize r开胃菜/头盘, smoked salmon. 来一道开胃菜,熏三文鱼. W: Do you need order salad And which dressing you want您需要点沙拉吗配什么酱汁J: we’d like three large fruit salads with balsamic and vinaigrette dressing.我们需要三份大的水果沙拉配香脂醋汁和油醋汁.W: What soup would you like 要什么汤J: Fish soup, French style. 法式鱼汤.W: And, for the main course 请问要什么主菜J: Two T-Bone Steaks and a rump steak. 两份T 骨牛排,一份牛腿排.W: How would you like your steak done 牛排要几分熟J: Medium- well. 七分熟.W: What kind of sauce would you want 要哪种酱汁J: Black pepper and mushroom cream sauce.黑椒汁和奶油蘑菇汁.W: Would you like some vegetables 要些蔬菜吗J: The curried vegetables. 咖喱蔬菜.W: Anything for dessert 需要甜点吗J: Strawberry ice cream for all. 每人一份草莓冰激凌.W: Anything else 还需要别的吗J: No, I’m afraid that’s all. 不,已经足够了.Model 4:Serving Dishes 上菜1. After the guests almost have arrived, you can ask them politely: “Excuses me, may I serve you”客人基本到齐后礼貌询问是否可以上菜“打扰一下,请问可以上菜了吗”2. Before serving dishes, called the correct names of the dish. “Hello,this is ……, please enjoying”上菜品前,清晰正确报出菜名,“您好,这是……,请慢用”3. If the guests need divide the dishes, at first, you should ask them: “would you need to divide your dishes”如果需要分菜,先询问客人“请问是否需要分菜”4. After serving the last dish, you should tell the guests: “This is the complete course.”当上最后一道菜时,低声告诉客人“您好,菜已上齐”上菜常用句1. 询问菜肴Here’s the shelled shrimp. Is it yours 这是虾仁,是您的吗2. 介绍菜肴This one is called XXX. 这菜叫xxx.3. 顾客催促Would you hurry up 能不能快一点啊4. 询问口感Did you enjoy your meal 这菜吃起来还和您的胃口吗5. 上汤Shall I put the soup in the middle of the table 我把汤放在桌子中央,好吗7. 慢慢享用Take your time and enjoy it. 您慢慢享用吧.8. 上菜提醒Watch out for the plate. It’s a little hot. 请小心盘子,有点烫.9. 延迟上菜Please hold the food; we still have one friend coming. 请稍后上菜,我们还有一个朋友没到.10. 上菜次序The Chinese way is to serve the soup first and then the food; if you like, we’ll bring you the food first. 按中国的方式,是先上汤再上菜;如果您喜欢,我们可以先上菜再上汤.11. 表示抱歉I’m really sorry about that, I’ll tell the chef to hurry. 真的很抱歉,我会叫厨师快一点儿.12. 上菜完毕This is the complete course. There is dessert to follow. 全部的菜已经上齐了,接下来还有点心.Serving the Western dinner 西餐服务Mr. Xiang and his friends want to have a sirloin steak. They go to a western restaurant to have lunch. 向先生和他的朋友想吃沙朗牛排,他们去到一间西餐厅用午餐.W=Waiter X=Mr. XiangW: Good afternoon, sir. Welcome to our restaurant. 您好,先生.欢迎你来到我们餐馆.X: Good afternoon. 你好.W: May I show you our lunch menu 您现在要午餐菜单吗X: Yes, please. 可以.W: Here it is. 给您菜单.X: Yes, I’ll have a mixed salad and sirloin steak. Which vegetables come with the steak好,我要一份混合沙拉、一份沙朗牛排.牛排配有什么蔬菜W: French fries, carrots and peas. 薯条、胡萝卜和豌豆.X: That’s fine. By the way, I’d like come beer and a cup of coffee.不错.顺便来到啤酒和一杯咖啡.W: Yes, how would you like your steak, sir 好的,先生,你的牛排怎么做X: I’ll have it medium rare, please. Do you have any salad oil 三分熟,您有沙拉油吗W: Certainly. I’ll bring some to you. 有,我给您拿些来.X: Thanks. 谢谢.实用词汇Model 5:pay the bill 结账Guest: TomTom: Could we have the check, please汤姆:请拿帐单来好吗Waiter: Here is your check RMB86yuan.侍者:给您,一共86元Tom: Do you accept tuque支票汤姆:你们收支票吗Waiter: No, I'm sorry we don't. We accept credit cards and cash or you can pay for room charge.侍者:对不起,我们不收.我们只收信用卡和现金,您也可以用房费来支付.Tom: Well, I don't have any cash with me. I have to pay by credit cards. Here it is汤姆:我没带现金.我必须用信用卡结帐了,这是我的信用卡.Waiter: Do you have a password of your card 您的卡有密码吗刷卡前先核实是否为有效的信用卡,有无客人签名Tom:Yes.有密码Waiter:OK, please input the password.好的,请您输一下密码.刷卡后双手将卡还给客人,礼貌的让客人在POS单上签名并再次告知刷卡的金额R:Please sign in POS list to confirm.请您在POS单上签字确认.Tom: Oh, please wait for a minute. I want to go with the food left.汤姆:请稍等一会.我想把剩下的食物带走.Waiter: I see. I will bring some to-go boxes for you.侍者:我明白.我会为您拿一个打包盒.Tom: Thank you.汤姆:谢谢.为方便学习将结账分为以下三类:1.room charge:入房帐现金 card 信用卡Waiter: Here is your check RMB 970yuan.这是您的账单,一共是970元人民币.G: Can I pay for room charge我可以入房帐吗W: Of course, can I have your room number当然可以,可以告诉我您的房间号码吗G:My room number is 1818.我的房间号码是1818.W:Please wait a moment.请您稍等一会儿.核查后发现1818的客人房间押金不足970元,因此无法支付.W: I am sorry sir, you do not have enough deposit in your room, so we can’t charge in your room. You can pay for cash or credit card.很抱歉先生,您房间里没有足够的押金可以支付,所以我们无法入房帐,您可以选择用现金或信用卡支付.G: Ok I will pay for cash, Here you are好的,我会用现金支付,给你.W: Thanks sir, Here is your rest 30 dollars and please signs here.谢谢您先生,这是您剩余的30元并且请您在这里签名.G: You can keep it for your tips and thanks for your service.你收下当小费吧,多谢你的服务.W: Thanks very much .We hope to see you again in the future非常感谢,我们希望能再次见到您如何介绍自助餐自助早餐:Breakfast buffet1: please show us your room card then you can have breakfast buffet. And one room include two person.请您出示您的早餐券就可以享用自助早餐了,间房有两张早餐券.2.You should pay for another three people~您需要另外支付另外三个人的费用.3.The price of breakfast buffet is RMB 98 plus fifteen percent for servicecharge.自助早餐的价格是人民币98元加上15%的服务费.4.The price of lunch buffet is RMB126 without service charge.自助午餐的价格是人民币126元不收服务费.5.The buffet dinner price is RMB226without service charge.自助晚餐的价格是人民币226元不收服务费.6.The children 1meter to height are half price, free charge for thechildren below 1meter.身高在1米至米的儿童半价享用自助餐,一米以下的儿童免费.7.Our buffet includes over 30kinds of main food and also seafood, Chinesetraditional food and western food, fresh salmon, oyster and Brazil free charge for juice, beer, red wine and ice cream.我们的自助餐包括超过30种热菜主食,有海鲜、传统中国食物、西方食物、新鲜三文鱼、生蚝和巴西烧烤.还有免费的饮料啤酒和红酒冰淇淋.。
5-西餐服务英语
• The hot fresh milk is over there beside the juice machine .新鲜的热牛奶在果汁边上 • Excuse me sir, I could be here waiting for your eggs /noodles and then send them to your seat . 先生打扰下,我可以在这里等您 要的鸡蛋/面条,过会给您送到您的座位上。 • Have you finished yet ? May I take away the plate /glass? 请问您用完了吗?我可以 把这盘子/杯子撤掉吗?
• Excuse me , may I change your ashtray .?打扰下,我可 以换下烟缸吗? • How would you like the eggs done ,fried , scrambled or boiled ? 鸡蛋您需要怎么做,煎蛋,炒蛋还是煮蛋? • How long would you like to boil your eggs ? 请问您的鸡 蛋需要煮多久? • Hard boiled , soft boiled 煮老一点,煮嫩一点 • How would you like your fried egg? 您需要怎么样的煎蛋? • Sunny-side up /one side , over easy / two sides / side and side 单面,双面
• I’m very sorry to have kept you waiting ,sir. 先生,不好意思让您久等了。 • This is your coffee with milk, sugar is already on the table. 这是您的咖啡和配的 牛奶,糖已经在您的桌上了。 • Take care and enjoy yourself, please.小心 烫口,请慢用。
酒店英语3(餐饮部)
Unit Three Food﹠Beverage Service 餐饮部第一节Table Booking 餐饮预定Ⅰ.New words &expressions侍者领班(服务员)放订单的小台架;讲桌,教堂中的讲经桌3. take order4 .menu n5 .rare adj.[′mi:diēm] adj./n中间的;(三角形)中线7. dress code8. specialty [́speʃəlti]9. wine listn 剩饭菜 leftover adj.剩余的,吃剩的Ⅱ. Methods of CookingⅢ.Dialogs1. A Reservation for Four(W=Waiter, G=Guest)Mr. and Mrs. Smith are visiting Xi’an. They want to reserve a table for dinner. Waiter: The Oriental Restaurant. May I help youG: I’d like to reserve a table for four.W: For what time, sirG: 6:30 this evening.W: I am terribly sorry, sir. All the tables are reserved until 7:30.G: Why is thisW: Well, sir, a big group is arriving at six. Would a reservation for 7:30 be too lateG: Yes, I’m afraid so.W: May I suggest our coffee shop, sir I am sure they will have tables available. G: All right. I’ll try the coffee shop, sir Could you transfer my callW: Sure. Please hold on, sir.I’ll put you right through.G: Thank you very much.W: Coffee shop, may I help youG: Yes, I want a table for four tonight at 6:30.W: Very well, sir. A table for four at 6:30. May I know your name, pleaseG: Mr. Smith.W: Thank you for calling, Mr. Smith. I have reserved a table in your name.G: Thank you very much. Good-bye.2. Ordering a MealMr. Barton has made a reservation in the restaurant and now he is in the restaurant. (W=Waitress,M=Mr. Barton)Waitress: Good evening, Sir. Have you got a reservationMr. Barton: Yes. For 7:00. The name is Barton.Waitress: (The Waitress checks the list on her lectern) could you follow me, please (The guest follows the waitress to his table)Will this table be all rightMr. Barton: This table is just by the dance floor. Could we have another one W: Please come this way. (The guest is taken to the table in the back)Here is the menu.M: Thank you.W: May I have your orderM: Yes, I’ll have a steak and chips, please.W: How would you like your steak, rare, medium, or well-doneM: I’d like mine well-done.W: Would you like your steak with a baked potato or French friesM: French fries, please.W:Would you care for a salad, SirM: Yes, I want a Russian salad.W: And what would like to drink with your mealM: I’d like to order wine.W: Ill bring the wine list right away….3. Booking a Table at a Restaurant Contents:A headwaiter is receiving a telephone call from a local customer to book a table for tonight.Staff: Good morning. Best Food Restaurant .May I help youCustomer:I'd like to reserve a table in your Sichuan Restaurant.Staff: What time is it forCustomer:We’ll come around eight o’clock tonight.Staff: I’m sorry. We have so many guests this evening.Customer:How long is the waitStaff: Nine o’clock should be OK.Customer:We are group of six.Staff: It’s OK. Your name, pleaseCustomer:My name is Peter Yang. By the way, we’d like a table with a view of the garden.Staff: No problem, Mr. Yang. Smoking or non-smokingCustomer:Non-smoking.Staff: Very good.CustomerStaff: No jeans, please.Customer:Thank you for your help.Staff: My pleasure. We’re looking forward to seeing you.Ⅳ. Procedures of restaurant service1. How to receive table bookingsWhen would you like your table, sirWhat time would you have your dinner, sir For what time, sir/madam For how many people How many people are there in your party Could you please tell me the number of diners May I have your name /telephone number, please Your name/telephone number, please Any other requirements Anything special, pleaseSo it’s Mr. White, a table for five at 6:30 this evening .Am I rightA table nears the window for Mrs. White for 3 at 12:00. Am I right2. How to usher customersLet me show you the way. Please follow me. I’ll bring you there.I’ll walk you over. This way, please. Follow me, please.Would you come this way, please Would you come with me, please3. How to take ordersMay I take your order now, sir/madam What would you like to order Any other food you’d like to order tonightHow would you like your steak cooked today May I repeat your order Please wait a few minutes for preparation.4. How to recommend food and drinksI recommend …..Our daily specialties are…. steamed crab and braised pork with brown sauce.The chef’s specialties are….What/how about trying some chicken5. How to check the bills.How would you like to pay How would you like to pay your bill, sirHow would you like to settle your bill/account In cash or by credit card or with check, sir What’s your way/method of paymentThe charge amount here is for the steak you ordered. This is the service charge.This is your bill, sir. You are welcome to come again.Ⅴ.Useful Sentences used in foreign restaurant在国外餐厅点餐必须掌握的20句英语1、请给我菜单。
餐饮服务英语一
餐饮服务英语一xx年xx月xx日•餐厅日常用语•点餐服务英语•餐饮服务常用英语目录•餐厅投诉与处理•餐饮服务英语二01餐厅日常用语1欢迎语23Welcome to our restaurant.We're glad to have you here.Welcome back, it's nice to see you again.问候语How are you?How are things going?Good morning/afternoon/evening, can I help you?告别语Have a great day/evening.Thank you for coming.Goodbye, we hope to seeyou again.感谢与应答02You're welcome, we're here to please you.03Thank you for your patronage.02点餐服务英语MENU上通常会列出一些经典菜品,如“炸鸡”、“汉堡”、“披萨”等。
经典菜品为了吸引顾客,餐厅会提供一些季节性菜品,如“草莓奶昔”、“圣诞火鸡”等。
季节性菜品为了满足越来越多顾客的健康需求,餐厅还会提供一些健康菜品,如“沙拉”、“果汁”等。
健康菜品介绍菜品点餐流程服务员通常会以问候顾客的方式开始点餐服务,如“欢迎光临”、“请问您要点餐吗”等。
问候顾客介绍菜品确认点餐完成点餐服务员会简单介绍MENU上的菜品,包括名称、种类和价格等。
顾客确定所点菜品后,服务员会重复顾客所点内容并询问顾客是否有任何特殊要求。
顾客确认点餐后,服务员会告知顾客所点菜品的编号和名称,并询问顾客需要什么饮料。
特殊需求对食物过敏如果顾客对某些食物过敏,可以向服务员说明,餐厅会尽量避免提供过敏源菜品。
喜好或偏好如果顾客有一些特别的喜好或偏好,可以向服务员说明,餐厅会尽量满足顾客的要求。
餐厅用语英语点餐
Expression 表达
Excuse me, could I see the menu, please?
打搅一下,我能看看菜单吗?
Are you ready to order?
您现在可以点餐吗?
first course
第一道菜
maincourse
主菜
dessert
甜食
Could I have the bill, please?
请拿账单来,好吗?
How would you like to pay?
请问您怎样付款?
在西餐厅就餐,菜单一般由三类不同的菜别组成。the first course 或者 starters 是指第一道菜,往往是汤、一小碟色拉或其它小吃。第二道菜是主菜,fish and chips 是鱼和炸土豆条,它同“roast beef and york shir pudding——牛肉布丁”、“shepherd spie——牧羊人馅饼”一样,都是典型的英国传统菜肴。最后一道是甜食——或冷或热,但都是甜的。西方饮食习惯是先吃咸的,后吃甜的。西餐菜单名目繁多,有时不易读懂。遇到这种情况,可以请服务员解释一下。
餐厅用语:点餐
点菜就餐的次序:找桌子 看菜单 点菜 就餐 付钱 离开
Have you got a table for two, please?
请问您有两个人的桌子吗??
Have you booked a table?
您预定餐桌了吗?
Have you made a reservation?
埃玛:…煮土豆。好的。
Hugh: Thanks very much.
休:谢谢!
Emma: OK.
旅馆英语-餐厅点餐
旅馆英语-餐厅点餐到异国品尝美食可说是旅游的乐趣之一,然而,若是语言不通,大概就很难品尝餐厅最受好评的菜色了。
因此,学会基本点餐说法,适当的询问服务生,并表达自己喜好,包管可以让自己吃得地道又满足。
请给我菜单。
May I have a menu, please?是否有中文菜单?Do you have a menu in Chinese?在用晚餐前想喝些什么吗?Would you like something to drink before dinner?餐厅有些什么餐前酒?What kind of drinks do you have for an aperitif?可否让我看看酒单?May I see the wine list?我可以点杯酒吗?May I order a glass of wine?餐厅有那几类酒?What kind of wine do you have?我想点当地出产的酒。
I'd like to have some local wine.我想要喝法国红酒。
I'd like to have French red wine.是否可建议一些不错的酒?Could you recommend some good wine?我可以点餐了吗?May I order, please?餐厅最特别的菜式是什么?What is the specialty of the house?餐厅有今日特餐吗?Do you have today's special?我可以点与那份相同的餐吗?Can I have the same dish as that?我想要一份开胃菜与排餐(鱼餐)。
I'd like appetizers and meat (fish) dish.我正在节食中。
I'm on a diet.我必须避免含油脂(盐份/糖份)的食物。
I have to avoid food containing fat (salt/sugar).餐厅是否有供应素食餐?Do you have vegetarian dishes?你的牛排要如何烹调?How do you like your steak?全熟(五分熟/全生)。
英语酒店常用语
酒店常用Have you a reservation?您预定过了吗?May I know your name and room number?您能告诉我您的名字与房间号吗?Here is your room key.给您房间钥匙。
Please pay at the cashier's desk over there.请去那边帐台付款。
Are these your baggage?这些是您的行李吗?1.早晨好。
中午好。
晚上好。
Good morning/afternoon/evening2.欢迎您光临我们饭店。
Welcome to our Hotel3.旅游愉快吗?Did you have a nice trip?4.我是接待员/服务员。
I am receptionist. (waiter/waitress)5.需要我帮忙吗? What can l do for yon?6.请稍等一会儿。
Just a moment, please7.很高兴为您服务。
I am always at your service8.希望您在这里住得愉快。
I hope you will enjoy your stay with us here.9.对不起,给您添麻烦。
I am very sorry to have caused you so much trouble 10.如果您需要什么帮助,请及时告诉我。
Just let me know if there is anything. I can do for you11.这边请。
This way,please12. 请走这边。
Would you care to step this way,please?13.不客气。
You are welcome/“Not at all/It“s my pleasure14.为宾客服务是我们的荣幸。
It’s our pleasure to serve our guests15.您先请。
英语餐厅用语:点餐
英语餐厅用语:点餐点菜就餐的次序:找桌子看菜单点菜就餐付钱离开Have you got a table for two, please?请问您有两个人的桌子吗??Have you booked a table?您预定餐桌了吗?Have you made a reservation?您预定了吗?smoking or non-smoking?吸烟区还是非吸烟区?Would you like something to drink?您想喝什么?Would you like to see the menu?您需要看菜单吗?点菜就餐的典型次序是:找一张桌子坐下——看菜单-—点菜——就餐-—付钱-—离开。
英语语言的表达基本上也是依照次顺序。
“订餐”在英文中有两种说法,即to book a table和make a reservation。
在英国以及其它很多国家,餐厅一般划分为吸烟区和非吸烟区。
一进餐厅,服务员会主动征询客人的意见,然后引领客人前往所选择的区域就餐。
Expression表达Excuse me, could I see the menu, please?打搅一下,我能看看菜单吗?Are you ready to order?您现在可以点餐吗?first course第一道菜maincourse主菜dessert甜食Could I have the bill, please?请拿账单来,好吗?How would you like to pay?请问您怎样付款?在西餐厅就餐,菜单一般由三类不同的菜别组成。
the first course 或者starters 是指第一道菜,往往是汤、一小碟色拉或其它小吃。
第二道菜是主菜,fish and chips 是鱼和炸土豆条,它同“roast beef and york shir pudding——牛肉布丁”、“shepherd spie——牧羊人馅饼”一样,都是典型的英国传统菜肴。
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Good morning,are you ready to order now,sir?晚上好先生,您现在点菜吗?
Would you like something to drink before your meal?用餐前您是否想要点饮料?
What brand of gin would you prefer?您喜欢哪种牌子的金酒? Are you like to order now,sir?先生,您想现在点菜吗?
Would you like to order now?您现在点菜吗?
Have you decided on anything?您决定吃什么了吗?
Would you like something to drink?你想喝点什么?
Would you like some appetizer before lunch?午饭前您想吃点开胃的东西吗?
We've got …today. 我们今天有……
Today's special is…今天的特色菜是……
Everything is a la carte. 这里只能点菜,没有套餐。
We have a buffet. You can have all you want for $10.我们有自主餐,您交10美元可以吃所有食物。
That's served with a roll and pickle. 还有面包和泡菜。
I'm sorry,there are no chops left.对不起,没有排骨了。
I'm sorry,we haven't got any more lobster today. May be you
would like to have it tomorrow.对不起,今天的大虾已经卖完了,也许您明天愿意再来吃。
I'm afraid that this vegetable is not in season. Would you like to try something else?抱歉,恐怕现在不是生长这种菜的季节,您是不是吃点别的什么?
How would you like the eggs?您喜欢几成熟的鸡蛋?
How would you like the steak done,well done、medium or rare?
您喜欢几成熟的牛排?熟透的、还是适中的、还是半生的?
Perhaps you would like some B.B.Q. 也许您想吃点烤肉。
I would recommend this dish to you。
It is very good. 我愿意
向您推荐这道菜,味道非常好。
How about trying some…,perhaps you will like it?您是不是尝一尝……,这道菜味道很好。
May I suggest…?It's very tasty. 我建议您吃……这道菜味道很好。
I'm sure you will enjoy it. 我肯定您会喜欢它的。
I hear it is very good,perhaps you would like to try some. 我
听说很好吃,也许您想来点尝尝。
If I were you, I'd have the veal,It's our specialty. 如果是我的
话,我就要小牛肉,因为是我们这里的特色菜。
What would you like with veal?小牛肉您喜欢配点什么?
Mao Tai is well-know in the world. It's produced in Guizhou province. You might be interested. 茅台酒誉满全球,是贵州生产的,您可能会感兴趣的。
I'm sorry,there aren't any vacant tables. I can arrange for you if you don't mind sharing a table with the ladies. 对不起,已经没有空桌了,如果您不介意的话,我可以安排您与那边的女士同坐一桌。
Do you mind if other share the table with you?您是否介意别人和您同坐一桌?
Would you please write down your room number?I will give you a ring when we have a vacant table. 请写下您的房号,有了空桌我马上给您打电话。
Do you want cooked or dry cereal?你是要热的粥还是现成的粥?
The ice-water here is safe to drink. What would you like to order,madam?这里的冰水饮用是安全的,夫人,您想订些什么?
We have reserved three tables for your group from table No.16 to 18. 我们为您的旅游团预订了三张桌子,从16号桌到18号桌。
How much will you pay for each person?每个人准备花多少钱?
Is there anything that needs improvement?有什么需要改进的吗?
Can you tell me something about the food served here?你能给我介绍一下这里的风味吗?
Will you look at the menu for the party to see whether you want to add or change something?请您看看这个团队的菜单,看还需要添点什么或调换些什么吗?
Would you like Chinese food or Western food?你们喜欢中餐还是西餐?
Sorry,it takes some time for this dish. Could you wait a little bit longer?对不起,这道菜需要一段时间,你能多等一会吗?
行政人力资源部2014年3月。