商务英语复习资料

合集下载

剑桥商务英语复习材料

剑桥商务英语复习材料
1.《剑桥商务英语高级口语》：这本书是针对剑桥商务英语高级口语考试的复习指南。

里面包含了大量的口语练习题和模拟对话，帮助你提高在商务场景下的口语表达能力。

2.《剑桥商务英语高级写作》：这本书主要针对剑桥商务英语高级写作考试。

它提供了大量的写作练习题和范文，并提供了写作技巧和策略，帮助你提高商务英语写作水平。

3.《剑桥商务英语高级听力》：这本书集中训练剑桥商务英语高级听力能力。

它包含了大量的听力练习题和听力材料，并提供了听力技巧和策略，帮助你提高商务英语听力水平。

4.《剑桥商务英语高级阅读》：这本书是剑桥商务英语高级阅读考试的复习指南。

它提供了大量的阅读练习题和阅读材料，并提供了阅读技巧和策略，帮助你提高商务英语阅读水平。

5.《剑桥商务英语高级词汇与语法》：这本书针对剑桥商务英语高级词汇和语法进行复习。

它提供了词汇和语法的练习题，并提供了详细的解释和答案解析，帮助你巩固商务英语的词汇和语法知识。

此外，你还可以通过参加剑桥商务英语模拟考试或参加商务英语培训班来进行系统的复习和练习，提高自己的商务英语能力。

商务英语复习资料,希望对大家有所帮助

词
Contrast but however although despite in spite of yet still
1. Not only the students like the book but also the teachers enjoy reading it. 2. She not only knows his name but she knows everything about his past as well. 3. It is easy for you to repair the watch, yet you kept it for a month. Why? 4.The book is not thick, and yet it is hard to read.
Within 在一明确的范围之内，比in更正式
Within the walls of the house lies a secret.
Over 垂直高于 He hang the picture over the fireplace.
Above 高于 They looked up at the tree tops above them. Under 垂直低于 Go under the stairs if you are afraid of the bomb.
During the summer, I learned to swim.
prepositions
1. The company was registered 2. We last met at on 16 May, 1968. the Milan Trade Fair. Easter in the winter. 3. I hope to see you at 5. Imports rose by 3% in

商务英语阅读期末考试复习资料

《商务英语阅读》期末考试复习资料一、词汇翻译题（课内词汇+课外高频商务词汇）1.entrepreneur 企业家2.specification 规格详述3.human resources 人力资源4.institution 机构5.orientation 方向，导向，新员工入职培训6.decline 消减，衰亡7.bonus 奖金unch 推出，投放市场munity 社区，共同体10.necessities （生活）必需品11.stock 股票12.liquidity 流动性，变现性13.risk 风险14.potential 潜在的15.act of God 不可抗力y off 使……下岗17.listed company 上市公司18.log on 登入、连接（上网）19.absolute interest 绝对产权20.keyboard skills 打字技能21.human resources 人力资源22.account for 解释某事物的原因，占……比例23.executive 高级管理人员，执行总裁24.logo 企业或公司等专用的标记、标识25.administration 管理26.budget 预算27.feasible 可行的28.industry 产业，行业29.ingredient 成分，要素30.securities 证券mission 佣金32.dividend 股息，红利33.mature 到期，成熟34.accounts receivable 应收账款35.job description 岗位描述36.letter of intent 意向书37.living wage 基本生活工资38.bar code 条形码39.acid test 决定性的考验40.executive 高管，主管41.administrative expenses 行政管理费用42.jet lag 飞机时差反应43.customized 用户化的，按客户要求定制的44.keep-fit market 保健市场45.lecture theatre 梯形教室，梯形报告厅46.local adaptation 本土化47.balance sheet 资产负债表48.benefits package 福利套餐,整体福利49.bill of lading 提单、提货单50.access fee 使用费二、单项选择题（课内）1.Factors of production refer to _______.A.natural resources and capitalbor and entrepreneursC.both A and B2.The structure of a large manufacturing company and that of a small service firmshould be __________.A. the sameB. differentC. similar3. Organization charts show employees where they ______.A. start their workB. report to the bossC. fit into the company’s operation4. The basic management skills are ________.A.technical skills, human relations skills and conceptual skillsB.performing skills, marketing skills and planning skillsanizing skills, controlling skills and leading skills5. ________ programs include wages and salaries, incentives, and benefit forworkers.A. CompensationB. MarketingC. Orientation6. The firm’s ________ covers all the products it offers for sale.A. product lineB. product lifeC. product mix7. A nation’s ______ is the difference between the flow of money into and outof the nation.A.balance of tradeB.balance of paymentsC.payment of balance8. China is in the _______ regional economy.A. North AmericaB. EuropeC. Asia/Pacific9. A corporation can also obtain equity financing by selling securities directlyto current stockholders. “Equity” here means ______.A. reasonable qualityB. ordinary stocks and sharesC. principles of equality10.Most short-term financing is unsecured. “unsecured” here means _______.A.no interest chargeB.no collateral is requiredC.no bank loans11.The funds needed to operate an enterprise are referred to as _______.A.capitalB.resourcesbor12. Organization charts show employees where they ______.A. start their workB. report to the bossC. fit into the company’s operation13. The basic management skills are ________.A.technical skills, human relations skills and conceptual skillsB.performing skills, marketing skills and planning skillsanizing skills, controlling skills and leading skills14. ________ programs include wages and salaries, incentives, and benefit forworkers.A. CompensationB. MarketingC. Orientation15. The firm’s ________ covers all the products it offers for sale.A. product lineB. product lifeC. product mix16. _______ may be established based on costs, demands, the competitions’prices,or some combination of these.A. ProductsB. BrandsC. Prices17. A nation’s ______ is the difference between the flow of money into and outof the nation.A.balance of tradeB.balance of paymentsC.payment of balance18. China is in the _______ regional economy.A. North AmericaB. EuropeC. Asia/Pacific19.People can buy stocks from _____.A.securities marketsB. a secure marketC.financial markets20. High-risk investment techniques can provide greater returns, but they entailgreater risk of loss. “Entail” here means _________.A. retailB. investC. involve（答案自己在书上找）三、阅读理解题（课外）Passage 1Global Recession Hits the Developing WorldBoth the World Bank and the International Monetary Fund expect the world economy to shrink this year for the first time since World War Two. As recently as January, the I.M.F. had predicted growth of one-half percent. But this week its chief, Dominique Strauss-Kahn, said the world has entered what he called “a great recession”.A new World Bank report says the recession may hurt the developing world the most. Those countries depend on trade for economic growth. But world trade is expected to fall at the fastest rate in eighty years.East Asia has been hardest hit. In February, exports from China fell twenty-six percent from a year ago.Rich nations are expected to borrow heavily in world credit markets to finance spending at home. But investors are demanding very high returns if they are willing to lend to the developing world at all. Jeff Chelsky, a World Bank senior economist, says investors are avoiding higher risk debt in a flight to quality.The bank estimates that up to three trillion dollars of public and private loans in developing countries must be repaid this year. Some nations have enough foreign currency reserves, but others will struggle to find new financing to pay their existing debts.The World Bank estimates that developing nations will need between two hundred seventy and seven hundred billion dollars in financing. The amount depends on the depth of the recession.The I.M.F. is seeking to expand its lending ability. And World Bank President Robert Zoellick has called on rich nations to put some of their economic recovery spending into a crisis fund to help poor countries.Bank economist Jeff Chelsky says the poorest countries are in the greatest danger. They cannot borrow in credit markets and they depend on exports of commodities like crops or minerals. But falling commodity prices mean they now depend more than ever on foreign aid.Finance ministers and central bankers from major industrial and developing countries meet this weekend outside London to discuss the financial crisis. President Obama wants all countries in the Group of Twenty to coordinate their separate efforts to strengthen their economies.There was some good news this week, including better-than-expected reports on spending by Americans in January and February. And financial stocks rose after Citigroup reported a profit for those two months.And that's the VOA Special English Economics Report, written by Mario Ritter. I'm Steve Ember.1. According to the passage, the world economy will _______ for the first timethis year since the World War Two.A. developB. growC. expandD. become smaller2. _______may be hurt the most by the recession.A. the developing worldB. the developed countriesC. the rich countriesD. Asian countries3. Who are easier to borrow money in the world credit market?A. Rich nationsB. Poor countriesC. the World BankD. the International Monetary Fund4. What does the underlined “flight”mean in the fourth paragraph?A. travelB. flyingC. escapeD. movement through the air5.___________ has called on rich nations to help poor countries.A. President ObamaB. President Robert ZoellickC. Jeff ChelskyD. the International Monetary FundPassage 2A Rough Road for ToyotaToyota became the world's largest automaker in two thousand eight. But after years of building loyalty, the Japanese company may have put its quality brand name at risk, at least temporarily.Toyota is recalling millions of cars and trucks around the world because of cases where vehicles have sped up unexpectedly. Last August, a driver in California was unable to stop. The crash killed him and three of his family members.Toyota says the problem is rare and caused by accelerator pedals becoming stuck open. On January twenty-sixth, the company suspended sales of eight of its top-selling vehicles in the United States, its largest market. Toyota dealers have been receiving parts to make repairs.General Motors and Ford both reported increased sales in January. But Toyota sales in the United States have fallen, and so has its stock price. Toyota says it expects costs and lost sales from its recent safety recalls to total two billion dollars by the end of March.Louis Lataif spent twenty-seven years in the car industry at Ford. Now he is dean of the School of Management at Boston University.LOUIS LATAIF: “It’s Toyota’s biggest such recall. It’s voluntary incidentally, it’s not mandated. So, in that respect, they are doing something fairly bold, namely, taking the hit of shutting production and correcting the vehicles that are in inventory on which they have stopped sales.”A recall late last year involved floor mats that Toyota said could cause the accelerator to get stuck. One of the vehicles in the floor mat recall was the Prius, the world’s top selling hybrid.Now American officials are investigating the brake system on the twenty ten Prius. The Transportation Department says it has received more than one hundred twenty reports, including reports of four crashes.Toyota says it found a software problem that could briefly affect the “feel” of the anti-lock brakes on rough or slippery roads. It says it fixed the brake problem last month.But a growing number of legal cases claim Toyota knew for a long time about the sudden acceleration issue with other vehicles. The problem reportedly has led to more than eight hundred crashes and nineteen deaths in the past ten years. Congress is preparing for hearings.Greg Bonner is a marketing professor at Villanova University. He says to regain trust, Toyota will have to make public everything it knows about the problems and show it accepts responsibility.The recall has also intensified questions about all the computer control systems used in modern cars.6. Toyota may have put its quality brand name at risk because__________.A. vehicles have sped up unexpectedlyB. last August, a driver in California was unable to stop.C. Toyota is recalling millions of cars and trucks around the worldD. All of the above.7. Which of the following ways is not one Toyota solves its problem about accelerator pedals?A. Toyota stopped sales of eight of its top-selling vehicles in the UnitedStatesB. Toyota is recalling millions of cars and trucks around the worldC. Toyota increased salesD. Toyota dealers have been receiving parts to make repairs.8. Whose sales decreased in January?A. General MotorsB. FordC. General Motors and FordD. Toyota9. From what Louis Lataif said about Toyota, we can infer that _________.A. Toyota didn’t solve its problem positively.B. Louis Lataif didn’t think that Toyota solved its problem properly.C. Louis Lataif thought highly of Toyota’s way of solving its problem.D. Toyota couldn’t solve its problem.10. The underlined word in the last paragraph “intensify” means ________.A. increase in degreeB. decrease in degreeC. make the questions more tenseD. become more intensePassage 3Stock Sectors - How to Classify StocksOne of the ways investors classify stocks is by type of business. The idea is to put companies in similar industries together for comparison purposes. Most analysts and financial media call these groupings “sectors” and you will often read or hear about how certain sector stocks are doing.One of the most common classification breaks the market into 11 different sectors. Investors consider two of these sectors “defensive” and the remaining nine “cyclical.” Let’s look at these two categories and see what they mean for the individual investor.DefensiveDefensive stocks include utilities and consumer staples. These companies usually don’t suffer as much in a market downturn because people don’t stop using energy or eating. They provide a balance to portfolios and offer protection in a falling market.However, for all their safety, defensive stocks usually fail to climb with a rising market for the opposite reasons they provide protection in a falling market: people don’t use significantly more energy or eat more food.Defensive stocks do exactly what their name implies, assuming they are well run companies. They give you a cushion for a soft landing in a falling market.Cyclical stocksCyclical stocks, on the other hand, cover everything else and tend to react to a variety of market conditions that can send them up or down, however when one sector is going up another may be going down.Here is a list of the nine sectors considered cyclical:∙Basic Materials∙Capital Goods∙Communications∙Consumer Cyclical∙Energy∙Financial∙Health Care∙Technology∙TransportationMost of these sectors are self-explanatory. They all involve businesses you can readily identify. Investors call them cyclical because they tend to move up and down in relation to businesses cycles or other influences.Basic materials, for example, include those items used in making other goods – lumber, for instance. When the housing market is active, the stock of lumber companies will tend to rise. However, high interest rates might put a damper on home building and reduce the demand for lumber.How to UseStocks sectors are helpful sorting and comparison tools. Don’t get hung up on using just one organization’s set of sectors, though. uses slightly different sectors in its tools, which let you compare stocks within a sector.This is extremely helpful, since one of the ways to use sector information is to compare how your stock or a stock you may want to buy, is doing relative to other companies in the same sector.If all the other stocks are up 11% and your stock is down 8%, you need to find out why. Likewise, if the numbers are reversed, you need to know why your stock is doing so much better than others in the same sector –maybe its business model has changed and it shouldn’t be in that sector any longer.ConclusionYou never want to be making investment decisions in a vacuum. Using sector information, you can see how a stock is doing relative to its peers and that will help you understand whether you have a potential winner or loser.11. According to this passage, an investor should buy _____________in a falling market.A. cyclical stocksB. defensive stocksC. technology stocksD. transportation stocks12. According to this passage, an investor should buy _____________in a rising market.A. cyclical stocksB. defensive stocksC. stocks of utilitiesD. stocks of consumer staples13. ______________sectors belong to cyclical stocks.A. 11B.2C.9D.314. Utilities and consumer staples belong to _______________.A. cyclical stocksB. defensive stocksC. technology stocksD. transportation stocks15. ___________tend to move up and down in relation to businesses cycles or other influences.A. cyclical stocksB. defensive stocksC. stocks of utilitiesD. stocks of consumer staplesPassage 1America's biggest carmaker accepted fifty billion dollars in federal aid from the Obama and Bush administrations. People joked that GM meant "Government Motors." Now, General Motors could be on the road to recovery.The company recorded over two and a half billion dollars in profit in the first half of the year. The government still owns sixty-one percent of GM as a result of the bailout. Canada is also a shareholder. But now GM plans to sell stock to the public again.GM spent just forty days in bankruptcy. It sought protection from its creditors in June of last year. GM restructured. It discontinued some vehicles and closed dealerships and factories.In April, GM repaid almost seven billion dollars in government loans. Many of its creditors are waiting to see how much they get.GM plans an IPO, an initial public offering of stock, later this year. The company could raise as much as fifteen billion dollars.Chief executive Edward Whitacre is leaving September first. He wants the government to sell all of its shares in the company during the IPO. Many experts believe the Treasury will act slowly over time after the public offering is completed.If the stock price rises, the government could profit from the rescue. But the IPO is risky for the company. The offering will test the willingness of investors to take an equity share in the “new GM”.Buying equity is not like buying bonds. Bonds represent a loan. Equity represents ownership. Investors willing to buy equity shares in a company expect one thing -- growth.GM believes it can make that happen, in part with a new electric-and-gas hybrid.COMMERCIA L: “Chevy Volt, a car that can go up to forty miles before it uses any gas at all. That's an American revolution.”The Volt is expected to start arriving in showrooms later this year.GM is also looking overseas. The world's fastest growing car markets are in developing nations. GM is now selling more cars in China than in the United States. GM still leads the American market, though Toyota is now the biggest car company in the world.There are signs that America's big three may have put the worst of their recent troubles behind them.Chrysler also went through bankruptcy and says its sales are up. Italy's Fiat holds a twenty percent share.Ford Motor Company avoided bankruptcy and refused government help. Ford reported close to five billion dollars in profit for the first six months of the year.1. America’s biggest carmaker is _________________.A. ToyotaB. ChryslerC. GMD. Ford Motor Company2. GM stands for __________.A. Government MotorsB. General MotorsC. Both A and BD. Neither A Nor B3. People joked that GM meant “Government Motors” because _____________.A. The government still owns sixty-one percent of GM as a result of the bailout.B. They accepted fifty billion dollars in federal aid from the Obama and Bushadministrations.C. Both A and BD. Neither A Nor B4. Now, General Motors could be on the road to recovery. It plans ___________.A. to restructure.B. an IPO, an initial public offering of stock, later this yearC. to seek protection from its creditors.D. to discontinue some vehicles and closed dealerships and factories.5. According to the passage, what is not true about Chevy Volt?A. GM believes it will bring profit growth.B. It is a new electric-and-gas hybrid.C. It is a car that can go up to forty miles before it uses any gas at all.D. It has been produced.Passage 2The digital revolution, as exemplified by the Internet and electronic commerce, has shaken marketing practices to their core. In a recen t paper, Wharton’s Jerry Wind, director of the SEI Center for Advanced Studies in Management, and co-authorVijay Mahajan, a marketing professor at the College of Business Administration of the University of Texas at Austin, examine the impact of digital marketing on concepts like pricing, when customers can propose their own prices (), or buyers and sellers can haggle independently in auctions ().The paper provides an overview of some of the emerging realities and new rules of marketing in a digital world, and outlines what the new discipline of marketing may look like in the early part of the new century.To begin with, say the authors, the rapid-fire growth of the Internet is helping to drive changes. “It is not just our comp uters that are being reprogrammed; it is customers themselves,” says Wind. “These emerging cyber consumers are like an alien race that has landed in the midst of our markets. They have different expectations and different relationships with companies from which they purchase products and services.”For one thing, cyber consumers expect to be able to customize everything —from the products and services they buy and the information they seek, to the price they are willing to pay. And with digital technology opening new channels for gaining information, they are more knowledgeable and demanding than previous consumers. Digital customers can also sort products based on any desired attribute, price, nutritional value, or functionality, and they can easily obtain third-party endorsements and evaluations, tapping the experience of other users. “Companies that cannot meet their demands and expectations will be at a loss,” says Wind.Questions:6. The passage was most likely to be quoted from______.A.an overview of a paperB.an introduction to a bookC. a book on digital revolutionD. a paper discussing digital revolution7. The paper mentioned in this paper was written by______.A.Jerry WindB.Vijay MahajanC.Jerry Wind and Vijay MahajanD.an anonymous8. From the third paragraph, we can infer that______.A.the customers are also reprogrammed by computersB.e-business companies need be more knowledgeable about cyber consumersC.cyber consumers are a group of strange peopleD.cyber consumers came from outer space9. Compared with traditional customers, the emerging cyber consumers______.A.are more difficult to satisfyB.have less knowledge about businessC.have more problems with pricesD.are less willing to buy products and services10. What is mainly discussed in the passage? ______A.digital revolutionB.digital marketingC.cyber consumersD.the impact of digital marketing on concepts like pricingPassage 3Greece, economically, is in the black. With very little to export other than such farm products as tobacco, cotton and fruit, the country earns enough from ‘invisible earnings’ to pay for its needed, growing imports. From the sending out of things the Greeks, earn only $285 million; from tourism, shipping and the remittances of Greeks abroad, the country takes in an additional #375 million and this washes out the almost $400 million by which imports exceed exports.It has a balanced budget. Although more than one drachma out of four goes for defense, the government ended a recent year with a slight surplus -- $66 million. Greece has a decent reserve of almost a third of a billion dollars in gold and foreign exchange. It has a government not dependent on coalescing incompatible parties toobtain parliamentary majorities.In thus summarizing a few happy highlights, I don’t mean to minimize the vast extent of Greece’s problems. It is the poorest country by a wide margin in Free Europe, and poverty is widespread. At best an annual income of $60 to $70 is the lot of many a peasant, and substantial unemployment plagues the countryside, cities, and towns of Greece. There are few natural resources on which to build any substantial industrial base. Some years ago I wrote here:“Greek statesmanship will have to create an atmosphere in which home and foreign savings will willingly seek investment opportunities in the back ward economy of Greece. So far, most American and other foreign attempt have bogged down in the Greek government’s red tape and shrewdness about small points.”Great strides have been made. As far back as 1956, expanding tourism seemed a logical way to bring needed foreign currencies and additional jobs to Greece. At that time I talked with the Hilton Hotel people, who had been examining hotel possibilities, and to the Greek government division responsible for this area of the economy. They were hopelessly deadlocked in almost total differences of opinion and outlook.Today most of the incredibly varied, beautiful, historical sights of Greece have new, if in many cases modest, tourist facilities. Tourism itself has jumped from approximately $31 million to over $90 million. There is both a magnificent new Hilton Hotel in Athens and a completely modernized, greatly expanded Grande Bretagne, as well as other first-rate new hotels. And the advent of jets has made Athens as accessible as Paris or Rome –without the sky-high prices of traffic-choked streets of either.Questions:11. The title below that best expresses the ideas of this passage is_________.A. Greek income and expendituresB. The improving economic situation in GreeceC. The value of tourismD. Military expenditures12. Many peasants earn less than _________.A. $60 a weekB. $2 a weekC. $1 a dayD. $10 a month13. The Greek Government spends __________.A. more than 25%of its budget on military termsB. More than its collectsC. A third of a billion dollars in goldD. Less than 25% of its budget on military terms14. According to the passage, Greece has _________.A. a dictatorshipB. a monarchyC. a single majority partyD. too much red tape15. Greece imports annually goods and materials __________.A. totaling almost $700 millionB. that balance exportsC. that are paid by touristsD. costing $66 million四、篇章翻译题（课外）Passage A纳斯达克开设北京代表处随着各方吸引迅速增长的中国公司赴海外上市的争夺战愈演愈烈，纳斯达克(Nasdaq)昨日成为最新一个在北京开设代表处的全球证交所。

bec备考资料

商务英语考试（BEC）是全球性的商务英语能力测试，被广泛用于评估考生在商务场合的英语沟通能力。

为了帮助考生备考BEC，以下是一些备考资料和建议。

一、考试简介BEC考试分为初级、中级和高级三个级别，每个级别的考试都包括阅读、写作、听力和口语四个部分。

考试内容涉及商务场合的各个方面，如商务函电、市场营销、国际贸易等。

二、备考资料BEC官方教材BEC官方教材是备考的核心资料，涵盖了考试所需的各个方面。

建议考生购买官方教材，认真学习并完成书中的练习。

其他参考书籍除了官方教材，考生还可以参考一些商务英语方面的书籍，如《商务英语口语》、《商务英语写作》等。

这些书籍可以作为辅助资料，帮助考生提高商务英语的综合能力。

模拟试题模拟试题是备考的重要资料，可以帮助考生熟悉考试形式和题型。

建议考生在备考期间多做模拟试题，找到自己的薄弱环节，有针对性地进行提高。

英语学习网站和APP考生可以通过英语学习网站和APP，如Duolingo、BBC Learning English等，提高自己的英语水平。

这些网站和APP提供了丰富的英语学习资源和练习题，可以帮助考生提高英语听、说、读、写各方面的能力。

三、备考建议制定详细的备考计划考生在备考期间需要制定详细的计划，包括每天的学习内容和时间安排。

这样可以帮助考生有条不紊地进行复习，提高备考效率。

注重听力训练BEC考试中听力部分难度较大，考生需要通过大量的听力训练来提高自己的听力水平。

建议考生多听商务场合的英语材料，如商务新闻、商务演讲等。

提高口语表达能力BEC考试中口语表达能力非常重要，考生需要通过大量的口语练习来提高自己的表达能力。

建议考生找语伴进行口语练习，或者参加英语角等活动，提高自己的口语水平。

注意写作规范BEC考试中写作部分要求考生具备一定的商务写作能力，因此考生需要注意写作规范和格式。

建议考生多阅读商务英语写作方面的书籍，了解商务写作的规范和技巧。

模拟考试环节模拟考试环节可以帮助考生熟悉考试形式和题型，提高考生的应试能力。

商务英语复习资料

2. delivery n 交货,/shipmenteffect delivery交货/make delivery交货take delivery提货e.g. We must insist on delivery within the time dated, and reserve the right to reject the goods, should they be delivered later.我们坚持在原定日期内交货，若迟交则保留拒收的权利e.g. Will you be able to deliver within 5 weeks of receipt of order?你方能否在收到订单后五周内交货？3. C.I.F.C3% 价格术语：成本保险加运费含佣金百分之三4. commission n 佣金明佣open commission/暗佣sleeping commission含我方佣金百分之三Our 3% commission / a commission of 3%inclusive of our 3% commissionincluding our commission of 3%两笔（或几笔）佣金— two items of commission / several items of commissione.g.In view of our long-standing business relationship, we would like to allow you another 2% commission for further promotion of our products.考虑到我们之间长期的.贸易关系，我们愿再给你方百分之二的佣金，以促进我方产品进一步扩大销售。

e.g. A commission of 5% will certainly help you in pushing your sales.百分之五的佣金肯定会有助于你们的销售。

商务英语复习重点

专业术语：人际交往能力interpersonal skills 弹性工作制 flexible working hours 股票经纪人 stock broker债券经纪人 bond broker收购和兼并 acquisition and merger 定金down-payment成交信号buying signal卖点 selling point强行推销hard-sell负债liabilities资产assets售后服务after-sales service自我激励self-motivated工作绩效job performance破产go bankrupt债务人debtor债权人creditor决策者decision maker强行推销hard-sell附加值added value工作寻找者job seeker预期寿命life expectancy接收接管take over 受众receptive audience不动产房地产real estate应付账款accounts payable应收账款account receivable一般管理费overheads行政成本administrative costs 执行董事executive director新手 recruit老手veteran开发商developer企业挂牌上市go public婚姻状况marital status毛（重）rough weight净（重）net weight生增长Organic growth非生增长Non-organic growth固定成本fixed cost可变成本variable cost达成交易 close the sale总部headquarters海外子公司overseas subsidiary 固定工作permanent job汉译英1.只要资产价值的增长超过债务的增长，就不会有问题。

As long as asset values rise faster than debt, there is no problem.2.我了解我的竞争对手以及他们产品的优缺点。

国际商务英语复习资料

国际商务英语复习资料国际商务英语复习资料在当今全球化的时代，国际商务英语的重要性日益凸显。

无论是从事国际贸易、跨国公司工作，还是希望扩大自己的职业发展空间，掌握国际商务英语都是必不可少的。

为了帮助大家更好地复习和掌握国际商务英语知识，本文将提供一些复习资料和方法。

一、商务词汇商务词汇是国际商务英语的基础，掌握一定的商务词汇是进行商务交流的前提。

在复习过程中，可以通过背单词、阅读商务文章等方式来积累商务词汇。

此外，还可以使用商务英语词汇书籍、在线词汇工具等辅助工具来巩固记忆。

二、商务写作商务写作是国际商务英语的重要组成部分。

在商务写作中，要注意使用正式、准确的语言表达自己的观点和意见。

在复习过程中，可以通过模仿商务邮件、商务报告等文档来提升自己的商务写作能力。

同时，也可以阅读商务英语写作指南，学习商务写作的常用句型和表达方式。

三、商务口语商务口语是进行商务交流的重要方式。

在商务口语中，要注意语速、语调、表达清晰等方面。

在复习过程中，可以通过与他人进行商务对话、模拟商务谈判等方式来提升自己的商务口语能力。

同时，也可以参考商务英语口语教材，学习商务口语的常用表达和场景对话。

四、跨文化交际国际商务英语不仅仅是语言的学习，还包括了跨文化交际的能力。

在国际商务交流中，不同的文化背景和价值观会对商务活动产生影响。

在复习过程中，可以通过学习不同国家的商务礼仪、文化差异等来提升自己的跨文化交际能力。

同时，也可以参加国际商务交流活动，与外国商务人士进行交流，亲身感受跨文化交际的挑战和机遇。

五、实践应用复习国际商务英语不仅仅是理论的学习，更重要的是能够将所学知识应用到实践中。

在复习过程中，可以通过参加商务英语角、进行商务模拟演练等方式来锻炼自己的实践应用能力。

同时，也可以参与国际商务项目、实习等机会，将所学知识运用到实际工作中，提升自己的实际操作能力。

总结起来，国际商务英语的复习资料包括商务词汇、商务写作、商务口语、跨文化交际等方面。

05844 自考国际商务英语复习资料

05844 自考国际商务英语复习资料lesson 1 International Business1.International business国际贸易Transaction between parties from different countries. Sometimes business across the borders ofdifferent customs areas of the same country is also regarded as import and export.2.Visible trade有形贸易The form of commodity trade. i.e. exporting and importing goods produced or manufactured in one countryfor consumption or resale in another.3.Invisible trade无形贸易The form of service trade. i.e. transportation, communication, banking, insurance, consulting, information etc.4. Franchise特许An arrangement by which an monopoly producer or owner gives another permission for the exclusive right to manufacture or sell the products in a certain area.Franchising特许经营A special form of licensing. A firm, called the franchisee, is allowed to operate in the name of another, called the franchiser who provides the former with trademarks, brand names, logo, and operating techniques for royalty.5. Licensor 给予许可的人A person or a company granting a licenceLicensing许可经营/国际许可A firm lease the right to use its intellectual property to a firm in another country. Such as trademarks, brand names, patents, copyright or technology.6. Non-tariff barrier非关税壁垒All forms of man-made obstructions to international trade other than tariffs, including prohibitions and quotas, etc.7. Portfolio证券The entire collection of investments in the form of stocks, bonds, or certificate of deposits for purposes other than controlling.8. Turnkey contract交钥匙工程One in which one of the parties agree to supply, at the contract price, a complete product ready for use, such as a new home, factory, ship, etc.9. Contract manufacturing承包生产A firm can concentrate on their strongest part in the value chain.11. Major differences between international business and domestic business.Ans: Differences in (1) legal system (2) currencies(3) cultural background:language, customs, traditions, religion, value, behavior etc.(4) natural and economic conditions,12. Major types of international businessAns: (1) trade : A. commodity trade B. service trade(2) Investment :(difference)A. foreign direct investment (FDI外国直接投资)(is made for returns through controlling the enterprises or assets invested in in a host country.)B. portfolio investment 证券投资(refers to purchases of foreign financial assets for a purpose other than controlling.)(3) other types: A. licensing & franchising(in comparison with the relation between the licenser and licensee, franchiserhas more control over and provide more support for the franchisee.)B. management contract &contract manufacturingC. turnkey project & BOT(making profit from operating the project for a period )13. Why do firms choose licensing as a means of entering a foreign market? Ans:(1) do not have to make cash payments to start business ;(2) receive income in the form of royalty;(3) benefit from locational advantages of foreign operation without any obligations in ownership ormanagement.14. Under what condition is management contract most applicable? Ans: When a government forbids foreign ownership in certain industries it considers tobe of strategic importance but lacks the expertise for operation. A foreign companyto operate in the industry without owning the assets.Lesson 2 Income Level and the World Market1. PPP购买力平价--purchasing power parityPurchasing power购买力 of persons, the public, having the money to buy goods and services.2.Recipient接受者 a person or an organization etc. that receives something.3. Infrastructure基础设施large-scale public services, such as water and power supplies, road, rail and radio communications,etc. Needed to support economic activity, esp.industry, trade and commerce.4. GNP---refer to the market value of goods and services produced by the property andlabor owned by the resident of an economy.(国民生产总值)(focuses on ownership of the factors of production)GDP---refer to the market value of all goods and services produced within thegeographic area of an economy.(国内生产总值)(concentrates on the place where production take place),5. Countries of the world are divided by the World Bank into 3 categories:(1) high-income countries (per capita income of $9,386 and above):A. OECD (the Organization for Economic Cooperation and Development)B. Rich oil producing countries of the Middle East (Kuwait, Saudi Arabia &Arab Emirates)C. Small-industrialized countries or regions (Israel, Singapore, HK and Taiwan)(2) middle-income countries (per capita income bellow $9,386 but above $765 )A. 6 OECD members ( Czech, Greece, Hungary, Mexico and Turkey )B. -a. Some Latin American countries-b. Some Asia countries (China, Indonesia, Malaysia, the Philippines and Thailand)-c. Some South African and oil-producing countries (Libya, Nigeria, Algeria)(3) low-income countries (per capita incomes of only $765 or even less)Include: most African countries, some Asia countries and a few Latin American countries.6. High-income countries often have :(1)good infrastructure (2)high purchasing power (3)advanced technology(4)efficient management(5)favorable environment for trade and investmentA. Offer prime markets for expensive consumer goodsB. Are both attractive sources and destinations of investment7. Low-income countries should not be neglected in international business activities:(1) lower-priced staple goods (2) cheap labor(3) are often rich in resources (4)market is something to be developed8. In what way, GDP&per capita income significant in assessing(评估)the potential of aparticular market:(1)GDP is important in market assessment for durable equipment耐用设备or bulk goods大宗货物, such as grain谷物, steel, or cement水泥. (indicates the overall size of an economy)(2)Per capita income is important when marketing consumer durables.(reveals the average incomelevel of consumers)9. China with a per capita income of over $1,100 is a middle-income countriesthough is was a low income countries just a few years ago.10. The best policy for China to develop business opportunities iswherever advantageous while keeping in mind the key markets.11. Triad ---refers to the 3 richest region of the world ( the United States, the EU and Japan).Quad- --extend the scope of Triad to include Canada and name the broadenedgrouping Quad.12.OECD (the Organization for Economic Cooperation and Development)经济合作发展组织headquarters in Paris, established in 1963, have 29members (23members are high-income countries& 6 middle-income countries).Lesson 3 Regional Economic Intergration1. Major objective of regional integrationTo better enjoy the benefit of free flow of goods, services, capital, labor and other resources, countries have signed various agreement to liberalize trade among themselves while putting up barriers toeconomic activities with non-members.,2. The characteristics of a common market(1)Free trade area自由贸易区members of a free trade removes barriers to the flow of goods and services among themselves while each member still adopts its own policy as regards to trade with outsiders.(different members may have different tariff rates or quota restrictions.)The most notable(largest market)free trade area is NAFTA (the North American Free Trade Agreement), formed by the United Stated, Canada, Mexico in 1991.(2)Customs union 关税同盟by adopting(采取)the same trade policy for all members toward countries outside their organization in addition to abolishing(废除)trade barriers among themselves.(It's impossible for non-members to get into the market of the customs union in a detour(以迂回方式)as they possibly do in the case of trade with a free trade area.)(3)Common market共同市场the European Community remained a common market for some years in the pastA. Free movement of goods and servicesB. Adoption of common external trade policyC. Free movement of the factor of production (such as labor, capital, and technology)It's hard to say individual members will always benefit, still less to expect them to enjoy the advantage of factor mobility to the same degree.(4)Economic union 经济同盟A. is characterized by integration of the domestic policies of its members in respect of economy,finance etc. in addition to absence of trade barriers, practice of common external policy and freeproduction factor mobility.(not only to harmonize their taxation, government expenditure, industry policies,etc.but also use the same currency. )B. the member countries are require to surrender some of their national sovereignty, which is erodingthe tradition of the world political system based on the autonomy and supreme power of sovereign states.3. The development of EU(the European Union)欧盟:1952---ECSC (the European Coal and Steel Community)For more ambitious integration efforts.1957---EEC (the European Economic Community)Treaty of Rome ---signedAim to realizing the free movement of goods, services, labor and capital as well asharmonization of economic policies of the member countries.1967---EC (the European community)became a ture common market as evisaged by --the Single European Actformed by emrging EEC, ECSC and EURATOM(the European Atomic Energy Community)1994---EU--the strength of the Maastricht Treaty---12members(6signatories of the Treaty of Rome :France, Germany, Italy, Belgium, Netherlands and Luxemburg +1973. Britain, Island and Denmark + 1981. Greece + 1986.Spain and Portugal)1995---15members (+Austria, Finland and Sweden)1999---use the common European currency for accounting and settlement2002---euro banknotes and coin were put into circulation.,4. The EU is a full-fledged(齐全的) entity.---composed of 20commissioners overseeing 23departments in charge of different affairs.---the commissioners appointed by member governments, but the commissioners are responsible tothe Union instead of their home country.(1)The Council of Ministers is the most powerful institution.A. has the final say on all important mattersB. has the power to pass legislationC. decision are made by votes allocated to member countries on the basis of their size.D. different ministers attend the council meetings depending on the matters discussed.(2)The European Parliament is an advisory body with limited power.A. vote EU membership application and trade agreements with non-members.B. believed that will be more powerful in the future.5. APEC(the Asia-Pacific Economic Cooperation) 亚太经合组织set up at the Ministerial Meeting held in Australian capital Canberra. 1991,attended by 12members.(1) 21members:all the major Pacific Rim countries and regions.(2) has a five-layer organization structureA. the Informal Meeting of Economic leaders---held annuallyB. the Dual-Ministerial Meeting ---attended by foreign ministers and ministers in chargeof foreign trade (excluding Chinese Taipei and HK)C.the Meeting for Ministers Responsible for TradeD.the Senior Officials Meetings(SOM)--attended by vice ministers, departmental directors or ambassadors to implement(执行) decisions by economicleaders and ministerial meeting.E.four subordinate committees under SOMmittee of Trade and Investmentb.Economic Committeec.Economic and Technical Cooperation Subcommittee of SOMd.Budget Management Committee(3)the tenet and objectives---(by the Seoul Declaration)" inter-dependence, mutual benefits, adhering to an open and multilateral trading system andreduction of regional trade barriers."(4)"the two wheels of APEC"(APEC co-operation concentrates on)A. trade and investment liberation and facilitation (TILF)B. economic and technical cooperation (ECOTECH)6.OPEC(the Organization of Petroleum Exporting Countries)欧佩克--the most influential commodity cartel(account for 40%of the global oil production)(1)composed of 13members established in 1960 with headquarters at Vienna.(2)tried to limit the overall crude oil supply(原油供应) of the world for the purpose of maintaining higher oil prices.,Lesson 4 Economic Globalization1. Economic Globalization经济全球化 as a objective trend(1)The basic featurefree flow of commodity, capital, technology, service, :and information in the context for optimized allocation优化配置Major role:A. Giving new impetus动力 and providing opportunities to world economic development.B. Making the various economies more and more interdependent相互依赖and interactive相互影响.(2)The pros and cons: different countries and peoples do not enjoy balanced benefitsA. enables countries benefit from the boom of other countriesB. makes them more vulnerable to the adverse events across the globe.the best policy for us isto follow the trend closely, availing 利用the opportunities it offer todevelop ourselves and avoiding its possible impacts.2. Multinational enterprise (MNE)跨国企业A business organization which owns (whether wholly or partly), controls and manages assets, oftenincluding productive resources, in more that one country, through its member companies incorporated 有限公司separately in each of these countries.Each member company is known as a multinational corporation(MNC)跨国公司.(1)If the MNC is established as a result of investments by the MNE, whether through the parent or through another of its already established MNC, it is an affiliate MNC.(2)If the MNC is the original investment corporation,it is known as the parent MNC, normally alsothe international headquarters of the MNE.(3)An MNE may also have various regional or operational headquarters, in addition to itsinternational headquarters.3. The characteristics of MNE(1)enormous size(2)wide geographical spread (play an important role and why?)A. have a wide range of option in terms of decisions in areasB.take advantage of changes in the international economic environmentC.engage in worldwide integrated production and market giving rise to extensive intra-MNE transactions Bcs: in order to the security of its profits, assets, organization and operations.(3) longevity and rapid growth4. Commonly objective of MNE(needs, goals, and roles)(1) profit ---the profits goal represents the basic needs of the MNEs' shareholders(2) securityA.the security in the short-and-long-runB.the security of the MNE's assets and investmentC.the security of other organizational needsa. a favorable business environmentb. supplies of raw materials and other resource inputsc. effective organizational control and managementd. transportation and communicatione. technical improvementsf. employees including managers(3)as vehicles for cross-border transfer of resources,5. The relationship between MNEs &their host countriesHost government can and do wield power over MNCs located within their territories. MNCs areunder the legal jurisdiction of their host governments which can impose various rules, regulations and laws on the MNCs to the extent of nationalizing all their assets.6. 4 types of MNCs---according to their organization and way of operation(1)multi-domestic corporations a group of relatively independent subsidiaries. ---i(2)the global corporations-iews the world market as an integrated whole. --vPower and responsibility are concentrated at the headquarters that manage production and marketing to achieve theeconomies of scale as much as possible.(3)the transnational corporation--aim to achieve both efficiency and flexibility, the activities and resources are integrated in an interdependent network of affiliates.(4)world company--as their national identities are blurred to a large extent. -Very few companies reached this level of internationalization.When such companies increasing and become dominating, the possibility of conflicts among sovereign states may begreatly reduced. Possibly they will be instrumental to the realization of complete globalization.Lesson 5 --6 International Trade1. International trade国际贸易Is defined as the exchange of goods and service produced in one country with those produced inanother.2. Other reasons for international trade:(1)the uneven distribution of natural resources among countries(2)International specialization国际生产专门化A.absolute advantage绝对利益/绝对优势(理论)---holds that a commodity will be produced in the country where it costs least in terms ofresources(capital, land, and labor.)---In reality, it is not rare that one country has no absolute advantage in any commodity.parative advantage比较优势(理论)---holds that even if a country is less efficient than another in the production of both commodity, there is still a basis for mutually beneficial trade.---it can make one country better off好转 without making another worse off恶化.The first country should specialize in the production, and export of the commodity in which its absolute disadvantageis smaller, and import the commodity in which its absolute disadvantage is greater.a.introduced by the English economist David Ricardo.b.not a static静止的 concept.(a)Switzerland--watchmaking (b)the United States--the most up-to-date technology.c.the cornerstone基石 of modern thinking on international trade.3. Primary commodities初级货物those commodities not processed, not only slightly processed, usually farm produce or raw material.3. Other bases for trade among countries(1)patterns of demand(2)economy of scale(i.e. The cost advantage of large-scale production)The cost for the production will decrease if the goods are produced on a larger scale.(3)innovation or style,4. The theory of international specialization and other bases for trade seeks to answer thequestion:Which countries will produce what goods, with what trade patterns among them.5. The reasons for complete specialization may never occur(1)for strategic or domestic reasons.a country may continue to produce goods for which does not have an advantage.(2)affected by transport cost.( the cost of transport reduces the benefit of trade,like bulky or perishable goods)(3)protectionist measures which are often taken by governments.6.Tariff barriers关税壁垒---are the most common form of trade restriction.7.Tariff关税---is a tax levied on a commodity when it crosses the boundary of a customs area.8.customs area关税区---usually coincides with the area of a country.9.customs union关税同盟---is a customs area extending beyond national boundaries to include two or more independent nations.10.Import duties进口税--are tariffs levied on goods entering an area.(more common) (1)specificduty--duties levied on the basis of quantity, weight, size etc. of the goods.(2)ad valorem duty--duties levied on the basis of the price of the goods.(3)compound duty--the combination of specific duty&ad valorem duty.11.Export duties出口税--are tariffs levied on goods leaving an area.Coz. Most nations want to expand exports and increasing their foreign exchange earnings.12.drawback退税refers to duties paid on imported goods that are refunded if the goods are reexported.13.MFN(the most-favoured-nation)treatment最惠国待遇refers to a tariff treatment under which a country is required to extend to all signatories any tariffconcessions granted to any participating country.It is not really special but is just normal trading status. It gives a country the lowest tariffs only within the tariff'sschedule, is still possible to have lower tariffs.14.Quotas配额or quantitative restrictions数量限制the most common form of non-tariff barriers.A quota limits the imports or exports of a commodity during a given period of time.The limits may be in quantity or value terms, and quotas may be on a country basis or global, without reference to countries.15.Visible trade--involves the import and export of goods.16.Invisible trade--involves the exchange of services between countries.(1)transportation service运输服务(2)insurance保险(Lloyd's of London is a leading exporter of this service)(3)tourism旅游(4)immigrant remittance移民汇款 ---refers to the money sent back to home countries by people working in a foreign land.,Lesson 7 Incoterms 2000《2000通则》1. The necessity and purpose of having Incoterms(1)eliminate any possibility of misunderstanding and subsequent dispute.(2)to provide a set of international rules for the interpretation of the most commonly used trade termsin foreign trade.2. The revision of Incoterms took account of changes in transportation techniques.3. The 1990 revision of Incoterms was the desire to adapt terms to the increasing use of electronicdata interchange(EDI).It is of vital importance, when using EDI messages, to ensure that the buyer has the same legal position as he wouldhave obtained if he had received a bill of lading from the seller.4. The reasons for the 2000 revision of Incoterms(1)the spread of customs-free zones(2)changes in transportation practices(3)increasing use of electronic communication5.Incoterms 2000E terms---the seller makes the goods available to the buyer at the seller's own premises.(1)EXW---Ex work工厂交货F terms---the seller is called upon to deliver the goods to a carrier appointed by the buyer.(2)FCA---Free Carrier货交承运人(3)FAS---Free Alongside Ship装运港船边交货(4)FOB---Free On Board装运港船上交货C terms--the seller has to contract for carriage, but without assuming the risk of loss of or damage tothe goods or additional costs due to events occurring after shipment and dispatch.(5)CFR---Cost and Freight成本加运费(6)CIF--- Cost, Insurance and Freight成本、保险加运费(7)CPT---Cost Paid To 运费付至(8)CIP---Carriage and Insurance Paid To运费、保险费付至D terms---the seller has bear all costs and risk needed to bring the goods to the country ofdestination.(9)DAF---Delivered At Frontier边境交货(10)DES---Delivered Ex Ship目的港船上交货(11)DEQ---Delivered Ex Quay目的港码头交货(12)DDU---Delivered Duty Unpaid未完税交货(13)DDP---Delivered Duty Paid完税后交货6. The substantive实质性的changes made with Incoterms 2000:(1)the customs clearance and payment of duty obligations under FAS and DEQ.(2)the loading and unloading obligation under FCA.,Lesson 8 Business Contract1.Contract合同is an agreement which sets forth binding obligations of the relevant parties.It is enforceable by law, and any party that fails to fulfill his contractual obligations may be sued andforced to make compensation, though most contract do not give rise to disputes.2.Business negotiation交易磋商: A legitimate contract can be either in written or oral form. (1)Oral---refers to direct discussion conducted:A.at trade affairsB.by sending trade groups abroadC.by inviting foreign customers(2)WrittenA. Enquiry询盘 ---is made without engagement on the part of the enquirer.a. made by the buyers to get information about the goods to be ordered such as quantity,specifications, prices, time of shipment and other terms.b. a first enquiry should be given, so as to facilitate the exporter's work:(a)how the name& address of the exporter have been obtained,(b)the business line and usual practice of the importer.B. Quotation报价---may be sent by the exporter which should include all the necessary informationrequired by the enquiry. Sometimes, the exporter may make an offer to an importer voluntarily. C.Offer and acceptance发盘与接受a firm offer---is a promise to sell goods at a stated price.The validity period is indispensable必不可少的.is open untill a stipulated time or it's accepted or rejected.made of :a. the time of shipmentb.the mode of payment desiredc.an exact description of the goods: quantity, quality, specifications, packing etc. D.Counter-offer还盘---is a refusal of the offer, the offeree may find part of the offer unacceptable and may raise for further discussions his own proposals. (the price, terms of payment, time of shipment, or otherterms and conditions of the offer.)Trade is considered concluded once an offer or a counter-offer is accepted.3. The necessity of the written contractis prepared and signed as the proof of the agreement and as the basis for its execution.4. The types of contracts(1)sales contract--the contract is made by the seller(2)purchase contract--the contract is made by the buyer(3)sales/purchase confirmation--is less detailed than a contact, covering only the essential terms of the transaction. Usually used for smaller deals or between familiar trade partners.5. The setting of a contract(1)the title(2)the contract proper合同正文&address of the buyer and the sellerB.details of the commodity transactionC.terms and conditions mutually agreedD. Indication of the number of original copies, languages used, and the validity. (3)The signatures of the contracting parties(4)the stipulations规定on the back of the contractA.the shipping documents requiredB.force majeureC.arbitration仲裁D.claims理赔,,Lesson 9 Modes of Trade1.counter trade对销贸易--is a peculiar form of transaction allegedly popular in less developed countries and in centrally planned economies. It has become the generic term of describe a set of cross-border contracts that link a seller's exports to imports from the buyer.original:the pre-World War ? years the Reichsbank agreed to establish a clearing system that permitted traditional trade flows between Germany and the Balkans to continue.development:during the World War ?Britain use bilateral arrangements, West Europe setting up the European Payment Union. Subsequently,the countries of centrally planned economies(like Finland)trade credit accounts between familiar trading partners exchanged unrelated goods.In the 1970s and 1980s, counter trade partner are not necessarily familiar partner and goods exchanged are sometimes vertically related.2.The 3forms of counter trade(1)Barter易货贸易The direct exchange of goods and services which is completed in a short period of time.(2)Counter purchase互购贸易An intertemporal不同时的direct exchange of goods and services. Usually stipulated to be fulfilled within a given period of time.(3)Buyback回购贸易/补偿贸易An arrangement by an exporter or plant and equipment to take back in the future part of the output product by these goods as full or partial payment.3.The 2difference between counter purchase and buyback(1)in buyback the goods and services taken back are tied to the original goods exportedbut not in counter purchase.(2)a buyback deal usually stretches over a longer period of time than counter purchase.4.The features common to the 3forms of counter trade is bundling互相捆绑.Bundling--means the exchanges of goods and services are bundled together. (the exchanges are implemented either concurrently同时地or intertemporally不同时地)Unbundling greatly facilitates transaction and allow more efficient economic exchanges.5.The 5advantages in counter trade:(1)helps a country to deal with foreign exchange shortages; (2)promote exports;(3)reduce uncertainty regarding export receipts;(4)bypass an international price agreement(5)helps countries with debt problems to import goods.6.The drawbacks of counter trade:(1)concealing the real prices and costs of transactions . (2)company may suffer losses bcz they could not get rid of products of poor quality. (3)be considered as a form of protectionism.7.Other modes of trade:(1)processing trade加工贸易(2)consignment寄售(3)leasing trade租赁贸易(4)agency代理,,Lesson 10 International Payment1.Mutual trust is hard to build. purchase and sale of goods and service are carried out beyond national boundaries, which makes it rather difficult for the parities concerned in the transaction to。

商务英语复习资料

商务英语复习资料(总9页)--本页仅作为文档封面，使用时请直接删除即可----内页可以根据需求调整合适字体及大小--工作氛围 working environment一个显要的职衔an impressive job title正常工作时间regular hours市场开发部 developing markets officeIncumbent progamme 岗位培训课程嘉奖制度reward and recognition schemeGrow and maintain customer relationship发展和维持客户关系Research and development and manufacturing研发和生产独立法人，独立经销店 solo traderask for permission 获得准许 complain about a mistake 投诉一个错误confirm something is OK 确认某事 request information 索要信息change a booking 改变预定take voluntary redundancy 自愿接受裁退make redundant 裁员 ask clever questions 问恰当的问题commercial director 销售总监sales executive 销售总监sales argument 销售赔款合理的理由reasonable groundsemail confirmation form 电子邮件确认表sales and advertising teammarketing representative 营销代表 benefits and incentives 福利和奖励be prepared to fail做好失败的准备door-to-door work and cold calling挨家挨户的推销和进行不期而至的拜访一、短语翻译regular hours 正常工作时间flexible hours 弹性工作时间freelance 自由职业job-share 分担工作shift-work 轮班工作，倒班制part-time 兼职full-time 全职emping 当临时工specialist advice 专业咨询hot-desking 办公桌轮用office gossip 办公室小道消息office news 办公室新闻parental leave 父母假，育儿假，照顾新生儿女假routine type of person 按部就班的人get organised 安排有序set your limits 规定限度put pen to paper 签订协议two become one 合二为一open your mind 敞开心扉plan for disaster 有备无患find the perfect partner 理想搭档don’t feel guilty 勿感内疚Be prepared to communicate and share credit and blame.要能够相互沟通，功过与共.trade fair event 商品交易会coffee break 工间咖啡休息时间drink evening晚间酒会coaching event 专项体验训练活动useful contacts 有用的人际关系co-chair 联合总裁，主席international communication 内部交流post-it note 便条Life’s all about making connections 生活就是建立人脉关系Training and staff development培训和员工发展Flexible working hours 弹性工作时间Opportunities to travel 旅游机会Opportunities for promotion升职提拔机会Days off 几天短假Fact sheet 情况说明书Holding cmpany 控股公司Company car 公司配给的汽车Client service executive 客户服务主管Old and established 历史悠久Incumbent progamme 岗位培训课程Promote from within提拔内部员工Grow and maintain customer relationship发展和维持客户关系Research and development and manufacturing研发和生产Final salary pension scheme按最终薪水给付的养老金计划Non-cash reward 非现金形式的奖赏Once-in-a-lifetime 千载难逢的，令人难忘的Career goal 职业目标Senior management 高层管理人员develop a good training progamme to keep the saff motivated通过开发良好的培训计划来提高员工的工作热情have flexible management of time and work 灵活安排自己的时间和工作learn from other people’s strong points 学他人所长Distribution centre 配送中心Call centre 呼叫中心，电话中心Document management文档管理Innovative technology 创新技术Mission statement 目标宣传Headerquarter 总部 subsidiary 子公司Brabch 分公司 corporation 公司，法人Working in a team needs to have good interpersonal skills and is not necessarily efficient.在团队工作需要有很好的人际交往技能，不一定效率就高。

商务英语复习重点(全)

商务英语复习重点（全）PART 11.If you can accept payment by L/C, we will make you a very competitive ( C ).A.order C.offerB.enclosure D.offer firm2.We find your quotation for ( D ) much too high.A.woman blouses C.women’s blousesB.women blouses D.blouses3.For your information, our products enjoy a ready ( C ) in Europe.A.sell C.saleB.selling D.Sail4.If you are prepared to increase your ( B ) to 15%, we shall be pleased to purchasethe complete stock.A.price C.sales volumeB.discount D.Cost5.A recent market survey reveals that such articles are no longer ( A )A.in demand C.demandedB,on demand D.for demand6.The paper ( B ) our cartons is strong and damp-proof,A.lines C.linedB.lining D.which is lined with7.You would be ( C ) if the consignment should be ( ) to damage duringtransportation.pensated...subject pensated...subjectedpensated for...subjectpensated...subjected8.We are sorry to inform you that the items you ( D ) are temporarily out of stock.A.inquire C.demandB.request D.require9.We hope this will facilitate ( D ) the insurance cover.A.you to take out C.for you to take outB,you in taking out D.your taking out10.We can assure you that the ( C ) will be seaworthy.A.pack C.packingB,package D.packaging11.You can ( D ) a draft at 30 day’s sight thought Bank of China for the full CIFvalue of the invoice.A.establish fort us C.issue to usB.open against us D.draw on us12.Please ( B ) your L/C validity till June 21.A.extent C.expandB.extend D.effect extension for13.If you agree to payment by L/C, please ( B ) us at once.A.notice C.noterm D.advice14.Two months’ ( C ) is necessary for a change in specifications.rmation C.noticeB.note D.notify15.Please ( C ) “Freight to collect” as this transaction is concluded on CFR basis.A.amend C.deleteB.insert D.stipulate16.Please let us know if you can accept (A ) by D/P.A.payment C.our making paymentB.that payment is effected D.payment effected17.I ( D ) that payment bu T/T is desirable for this transaction.A.am considering C.will considerB.have considered D.consider18.Could you consider ( B ) us a special discount on this particular order?A.to grant C.that you grantB.granting D.that you may grant19.We ( C ) your inquiry of October 12.A.are on receipt of C.thank you forB.are in receipt of D.are obliged to20.As the goods may be ( B ) rough handling during transportation,the cartonsshould be strengthened with overall metal straps.A.subject to C.on the subject ofB.subjected to D.met withPART 21.Would you mind sending your representative here and answer in person a few ofA B C Dour question?T: C→to answer2.Mr. Brown is head of our import department, and as it he is responsible for all ourA B Cpurchase decisions.DT: B→as such3.Please send a package of sample tiles indicated in the enclosing list for us toA B C Dairmail to our principals in France.T: C→in the enclosed list4.We are interested in contacting a number of prominent manufactures in yourAcountry with a view to choosing lines suitable for the Spanish market.B C DNo error5.I will fax you at the beginning of next week to propose a mutual convenientA B Carrangement.DT: C→mutually6.Messrs.Brown & Clark of this city has informed us that you are exporters of laserA B C Dprinters.T: C→have7.We have recently established business relations with ABC Co. Ltd. We have justA Bsigned a contract for canned meat.C DT: C→signed with them8.If you want the goods to be insured against All Risks, we can effect it for you.A B C DT: C→the insurance9.We can assure you that we shall effect shipment as soon as we receive your letterA B C Dof credit.T: B→arrange10.It would be regrettable to see an order declined owing to disagreement on price.A B C DNo error11.As regards to your Order No.115, we are pleased to inform you that we are ableA Bto receive your proposal for payment by time draft.C DT: A→as regards C→to accept12.The risks which we normally insure against China Insurance Clauses are AllA B C DRisks and War Risk.T: C→as per China Insurance Clauses13.As your order has been ready for shipment, please inform your forwarding agentA B Cto make shipping arrangements.DT: B→is ready C→instruct14.Unless we hear from you on the contrary, we shall arrange shipment of theA Bconsignment as usual.C DT: B→to the contrary15.We are well aware thar S/C No.AC37 stipulates for shipment to be made inA BNovember; however, we will appreciate it if you will arrange advancedCshipment.DT: B→that shipment is D→to advance shipment16.The goods are to be shipped by the first available vessel to Antwerp forAtranshipment to Rhine lights, and we shall be glad if you will make the necessaryB Carrangements for this on a through bill of lading.DNo error17.We should be grateful if you would send us samples of the items you can supplyA Btogether with a comprehensive price list to so as to enable us to go fully into theC Dpossibilities of business.T: B→your available items18.As shipment time is drawing neat and our goods have been ready for quite some,A B Cwe hope you will open the L/C covering our S/C in time.DT: D→covering our S/C19.We find with regret that the several following points do not comply with theA B Cstipulations set forth in our sales confirmation.DT: B→the following C→conform20.Although we are fully booked for the next few month, your order is considerableA B C Dif you can agree to partial shipments.T: D→acceptablePART 31.Dear Ms. CarpenterWe thank yo for your letter of 20 May, and understand your concern with packing. We can assure you that we take every possible precaution to ensure (ensure) that our products reach (reach) our customers all over the world in prime condition.For your information, “Ariel” caviar is packed as follows (follow):Each jar is wrapped (wrap) in tissue paper before being packing (pack) in its individual decorative cardboard box. The boxes are then packed in strongcardboard cartons, twelve to a cartons, separated (separate) from each other by corrugated paper dividers.The cartons are then packed in strong wooden crates. Since the cates arespecially made to hold (hold) twenty-four cartons, there is no danger ofmovement inside them. In addition,the crates are lined with waterproof, airtight material. The lids are secured (secure) by nailing, and the crates are strappedwith metal bands.We hope this has answered (answer) your questions, and look forward to receiving (receive) orders from you.Yours faithfully,2.Dear Mr. JamesonYour Order No.2231--Our S/C No.99MO47We are pleased to inform you that the mopeds ordered (order) under the above number have been dispatched (dispatch) as arranged (arrange).The mopeds are placed in 50 cases, 2 to case. The cases are marked FBC in square, Malta, and numbered (number) 1-50.The consignment is arriving (arrive) at Malta on December 20, on the m.v African Queen, which sailed (sail) from Ningbo yesterday.Clean, shipped on board Bs/L in complete set, together with a commercial invoice and an insurance certificate, both in triplicate, have been handed (hand) to Bank of China, together with our sight draft in accordance with the terms os your L/C opened (open) with Barclays Bank, who, we believe will inform (inform) you of the arrival of the documents.We are sure you will be (be) more than satisfied with this consignment, and we look forward to hearing from you again.Yous faithfully,PART 41.Date: 13 December, 2013Dear Sirs or MadamesL/C No. UBI-20195933We are pleased to have received the captioned L/C for 8GB Sound-activated Video Camera Pen. As some of its terms are found to be not in conformity with S/C stipulations, we hope you will make the following amendments to enable us to effect shipment within the contracted time limit:1.The date and place of expiry should read “20/12/2019 Shang Hai”2.The amount in figures and words should respectively be “USD185,000”and“Say United States Dollars One Hundred Eighty-five Thousand Only.”3.Period for presentation should be documents must be presented within 20 daysafter the shipment date but within the validity of the credit.4.The wording regarding insurance certificate or policy required should bedeleted.5.Description of goods and/or services should be 10,000 items of CMP112G8GB Sound-activated Video Camera Pen.6.The Contract number should be 28KG603.7.The L/C No. should be UBI-20195933We look forward to your early amendments.Yours faithfully,PART 51.Documents against payment 付款交单2.Counter offer 还盘3.Price list 价目表4.Confirmed L/C 保兑信用证5.Turnover 营业额6.Import license 进口许可证7.Pro forma invoice 形式发票8.Sales confirmation 销售确认书9.Certificate of origin 原产地证mercial invoice 商业发票11.Charter party 租船合同12.Shipping space 舱位13.Beneficiary 受益人14.Bill of exchange 汇票15.Time draft 远期汇票16.Endorsement 背书17.Documents against acceptance 承兑交单18.Telegraphic transfer电汇19.Mail transfer 信汇20.Remittance 汇付PART 61.零售商Retailer2.批发商Wholesaler3.递盘Bid4.工厂交货Ex Works5.副署(to) countersign6.规格Specification7.平安险Free from Particular Average8.水渍险With Average/With Particular Average9.免赔险Franchise10.偷窃、提货不着险Theft,Pilferage & Non-Delivery11.装箱单Packing list12.公吨Metic ton13.航空货运单Air waybill14.海运提单Ocean B/L15.不符点Discrepancy16.往来银行Correspondent bank17.议付Negotiation18.溢短装条款More or less clause19.托收Collection20.票汇Demand draftPART 71.WPA With Average/With Particular Average 水渍险2.FPA Free from Particular Average 平安险3.T /T Telegraphic Transfer 电汇4.M/T Mail Transfer / Metric Ton 信汇/ 公吨5.D/A Documents against acceptance 承兑交单6. D /P Documents against payment 付款交单7.CFR Cost & Freight 成本加运费价8.FOB Free On Board 装运港船上交货价9. B /L Bill of Lading 提单10.S /C Sales contract 销售合同11.ICC Institute Cargo Clauses 伦敦保险协会货险条款12.T.P.N.D. Theft,Pilferage & Non-Delivery 偷窃、提货不着险13.FCL Full Container Load 整箱货14.UCP Uniform Customs & Practice for 跟单信用证统一惯例Documentary of Credit.15.G.W. Gross Weight 毛重16.N.W. Net Weight 净重17.G.S.P. Generalized System of Preference 普惠制18.M/R Mate’s Receipt 大副收据19.EXW Ex Works 工厂交货价20.EDI Electronic Data Interchange 电子数据互换（无纸贸易）PART 81.Training Situation:China National Silk Imp. & Exp. Corp. (the seller) has received an L/C from the buyer.Writer a letter asking the buyer to amend the credit bu checking it with the given contract terms,ABC BankDate: 4 June, 2005To: Bank of China, BeijingWe hereby open our Irrevocable Transferable Letter of Credit No.112235 in favor of United Textiles Company for account of China National Silk Imp. & Exp. Corp.up to an amount of GBP 1,350.00 (Say Pounds Sterling One Thousand Three Hundred and Fifty-Five Only) for 100% of the invoice value relative to the shipment of:3,000 pieces of silk blouses as per S/C No.PO5476 from London to China Port Drafts to be drawn at sight on our bank and accompaniced by the following documents marked “*”;Partial shipments and transshipment and transshipment prohibited shipment must be made not later than 31 Aug. 2005. This credit is valid at our counter until 15 Sept.2005.PO5476合同主要条款：卖方：中国丝绸进口公司买方：联合纺织贸易公司商品名称：女真丝衬衫规格：L,M数量：3,000件单价：CIF伦敦，每件45英镑总值135,000英镑装运条件：20XX年8月31日前自中国港口至伦敦付款条件：凭可转让的，不可撤销即期信用证付款，于装运前一个月开到卖方，并于上述装运期后十五天内在中国议付有效。

商务英语复习讲义.doc

l.Give the Following Trade Abbreviations Full Names, and Then Translate into Chinese.(10X2=20)FOB Free on Board 离岸价 S.S Steamship 轮船CIF Cost, Insurance and Freight 到岸价格 T/T Telegraphic Transfer 电汇CFR Cost and Freight 成本加运费 M/T Mail Transfer 信汇L/C Letter of Credit 信用证 D/D Demand Draft 票汇B/L Bill of Lading 提单 ETA Estimated Time of Arrival 预计到达时间PO Purchasing Order 订单 D/A Document Against Acceptance 承兑交单N.W Net Weight 净重 D/P Document Against Payment 付款交单G.W Gross Weight 毛重屮性包装 neutral packing 装运通知 shipping advice装运须知 shipping instructions 俏售确认书 salesconfirmation 一切险 All RisksT •安险 Free from Particular Average (FPA) 水渍险With Particular Average (WPA) 最终用户end-user提单 bill of lading 清洁提单 clean bill of lading 报价单 quotation sheet 分销商 distributor 佣金commission 运输代理 freight forwarder 保险费premium 保险商 underwriter 保险单 insurancepolicy 投保人applicant 以下了解即可：保险经纪人Insurance Broker 保险公证人 Insurance Surveyor被保险人Insured4. Translate the Following Sentences into English. Please quote us your rock-bottom price for dress FOB Seattle inclusive of 5% commission. ⑵请报100吨钢板CIF 大连最低价，并请告知详细规格。

工商管理商务英语复习资料

工商管理商务英语复习资料工商管理商务英语复习资料工商管理商务英语是一门重要的专业课程，它涵盖了许多与商业和管理相关的主题。

在这个全球化的时代，掌握商务英语对于从事商业领域的人士来说至关重要。

本文将为大家提供一些工商管理商务英语的复习资料，帮助大家更好地准备考试。

一、商务英语基础知识1. 商务词汇：掌握常用的商务词汇是学习商务英语的基础。

例如，了解关于贸易、市场营销、金融等方面的词汇，如import (进口)、export (出口)、market research (市场调研)、investment (投资)等。

2. 商务信函写作：商务信函是商业沟通的重要方式之一。

学习如何写商务信函是必不可少的。

了解商务信函的格式、用词和写作技巧，例如如何开头、如何表达请求和提供信息等。

3. 商务演讲与谈判：在商业领域，演讲和谈判是常见的沟通方式。

学习如何进行有效的商务演讲和谈判是必备技能。

了解如何准备演讲内容、如何使用肢体语言和声音语调，以及如何提出和回应谈判要求等。

二、国际贸易与市场营销1. 国际贸易概论：了解国际贸易的基本概念和原则，包括贸易壁垒、关税、贸易协定等。

学习国际贸易的发展趋势和重要的国际贸易组织，如世界贸易组织（WTO）。

2. 国际市场营销：了解国际市场营销的策略和技巧。

学习如何进行市场调研、制定市场营销计划和推广策略。

了解不同国家和文化背景下的市场特点和消费3. 国际商务谈判：学习如何进行跨文化的商务谈判。

了解不同文化之间的商业习惯和价值观，以及如何在谈判中处理文化差异。

学习谈判技巧，如提问、倾听和提出建议等。

三、金融与会计1. 国际金融：了解国际金融市场和金融工具，如外汇市场、股票市场和债券市场。

学习国际金融的基本理论和实践，如国际资本流动、汇率风险管理等。

2. 国际会计：学习国际会计准则和国际财务报告标准。

了解国际会计准则的基本原则和规定，以及如何编制和解读国际财务报表。

3. 财务管理：学习企业财务管理的基本原理和技巧。

商务英语写作期末复习资料

《商务英语写作》期末复习资料一．商务写作基础知识简答题1.商业书信一般由信头（opening）、正文（body）和信尾（closing）三部分组成，那么信头部分一般包含哪些内容？2.收信人地址一般包括什么内容？请编写一个收信人地址来举例说明3.商业信函如果超过一页，第二页开始的随后各页应注明什么？4.宽式标点和严式标点的区别，请举例说明。

5.根据所给例子分析电子邮件地址的构成。

例子：； ;6.什么是enclosure(附件)？一般可以采用什么方法表示信函中还有附件？7.商业书信一般由信头（opening）、正文（body）和信尾（closing）三部分组成，那么信头部分一般包含哪些内容？8.写信日期：12/06/2011是指哪一天？美国和英国日期的写法有什么区别？是什么意思？ bcc是什么意思？两者的区别。

10.长篇业务报告的结构包括引言、报告正文、补充说明。

请具体说明各部分的具体内容。

二、商务信函类型判断：根据所给的句子，判断其所属的商务信函的类型：查询信、复查询信、销售信、订购信、催款信、付款信、投诉信、复投诉信、求职信、社交信。

1.Could you please send me a catalogue of your office equipment range?2.Would you like to know which toothpaste most dentists use?3.Further to my letter of 2 July in which I requested that you pay the outstandingsum of S$3750 to our account, I was disappointed to discover yesterday that we have still not received a cheque from you fro the overdue amount.4.Enclosed please find our cheque to the sum of HK$55,200 in full settlement ofthis invoice.5.Thank you for your fax dated 25 March requesting the above mentioned report onthe retail industry in the USA. I take great pleasure in enclosing details of this report.6.We agree to your quoted prices, as stated above, and anticipate receiving thegoods on or before 10 October.7.I should like you to replace these faulty disks with fully-functioning Grade‘A’ disks within the next week.8.We take all our customers’ comments seriously. With this in mind, we are morethan happy to make special arrangements to have your order ( no. 735228) delivered in the next three days.9.I should like to apply for the position of Senior Secretary at your company thatwas advertised in the Classified Section of the Business Post on 7 December.10.I was really delighted to hear that you have been elected to the Board of Directorsat Aston Engineering. Let me among the first to congratulate you.11.I should appreciate further details about the camera you advised in PracticalPhotographer.12.In independent tests, the CX2 showed that it was up to twice as reliable as otherleading brands.13.If you are experiencing difficulties with our payment scheme, please come toour gallery and discuss the matter.14.I am enclosing a cheque for S$3750 to clear the outstanding balance of my accountwith Jamboree Art Gallery.15.Thank you for your letter of 30 November requesting a quotation fro the proposedrefurbish of your refectory and office furniture.16.Please arrange to send us the following books for an exhibition which we arearranging of the work of contemporary Hong Kong photographers.17.I am afraid I really must complain about the quality of these machines. You appearto have supplied us with a product which falls far below the standard our customers expect.18.I refer to your letter of 27 March 2011 regarding the standard of the VCRs wesupplied to you recently. Thank you for bringing this matter to our attention.19.I enclose my resume and look forward to having the opportunity to answer anyquestions you may have regarding my application.20.I take great pleasure in inviting you to an exclusive exhibition of the worksof the Mexican sculptor, Joachim Paz.三、信函翻译书上的信函翻译，重点复习P10 Subject: Integrated Circuit BoardsP71 Forthcoming cultural and educational events四、写作Section A:Requirements: Write a reply to the following letter. You should include all the necessary parts of a business letter and provide necessary information according to the original letter.原信见P76回复信件P92Section B:Write a letter for the following situation.You have just received a letter pressing for overdue payment. Write a letter of payment to include the following particulars.(1)Explain that payment was delayed because your accounting department made anoversight in making remittance.(2)Inform the seller that the sum has been sent to him by Telegraphic Transfertoday.Section B:Write a letter to order something from a foreign company. Please include the following information:(1)previous contact(2)details about the items you ordered, such item number, quantity, color, size,unit price, total price, etc.(3)time for delivery, payment terms and discount。

bec商务英语复习资料

bec商务英语复习资料BEC商务英语复习资料商务英语考试（BEC）是一项旨在评估个人在商务环境中的英语语言能力的考试。

对于那些希望在国际商务领域取得成功的人来说，通过BEC考试是一项重要的成就。

本文将为您提供一些BEC商务英语复习资料，帮助您更好地准备考试。

第一部分：商务英语听力商务英语听力是BEC考试的重要组成部分。

在这一部分中，考生需要听取商务场景的对话和讲话，并回答相关问题。

为了提高听力能力，考生可以通过以下方式进行复习：1. 听商务英语广播和播客：商务英语广播和播客提供了大量真实的商务场景对话和讲话。

通过反复听取这些材料，考生可以熟悉商务英语的用词和表达方式。

2. 参加商务英语听力训练班：有许多培训机构提供商务英语听力训练班，通过参加这些班级，考生可以接受专业的指导和训练，提高自己的听力技巧。

第二部分：商务英语阅读商务英语阅读是BEC考试的另一个重要组成部分。

在这一部分中，考生需要阅读商务文档，如报告、公告和邮件，并回答相关问题。

以下是一些提高商务英语阅读能力的方法：1. 阅读商务新闻和杂志：商务新闻和杂志提供了大量的商务英语材料。

考生可以通过阅读这些材料，了解商务领域的最新动态，并提高自己的阅读理解能力。

2. 解答商务英语阅读理解题：商务英语阅读理解题可以帮助考生熟悉考试题型，并提高自己的解题能力。

考生可以通过解答真实的商务英语阅读理解题，熟悉常见的问题类型和解题技巧。

第三部分：商务英语写作商务英语写作是BEC考试的另一个重要组成部分。

在这一部分中，考生需要根据给定的商务场景，撰写报告、备忘录或邮件等商务文档。

以下是一些提高商务英语写作能力的方法：1. 阅读商务英语写作指南：商务英语写作指南提供了撰写商务文档的基本规范和技巧。

考生可以通过阅读这些指南，了解商务英语写作的要求，并提高自己的写作能力。

2. 练习商务英语写作：考生可以通过练习写商务文档，如报告、备忘录和邮件，来提高自己的写作能力。

商务英语复习资料(DOC)

Unit OneⅠ.英译汉：1. trading bloc 贸易集团2. import share 进口额度3. production and distribution sharing 合作生产和分配共享4. global reorientation 全球性的重新定位5. conduct international business 从事国际商务6. insurance company 保险公司7. provide for efficient transportation 提供便利交通8. forge a network of global linkages 形成全球网络（联网）9. international investment 国际投资e and acceptance of the common coinage采用和接纳同一货币制度Ⅱ.汉译英1.贸易惯例business practice2.石油危机oil shock3.市场份额market share4.完成交易carry out transaction5.以市场为基础的商业交易market based business transaction6.跨国公司multinational corporation7.国际贸易量volume of international trade8.主要经济大国major economic powers9.提高生活水平improve the standards of living10.股票市场stock market11.年销售额annual sales12.国内生产总值gross domestic productUnit TwoⅠ.英译汉1.patterns of world trade 世界贸易格局2.bulky or perishable goods 大件货物或易腐烂商品3.a heavy consumer of natural resources 自然资源的主要消费者4.an elite group of merchants and entrepreneurs 商业和企业家的精英群体5.outlaw strip mining of coal 立法禁止采矿6.resist foreign investment in one's industry 抵制外国在某国工业方面的投资7.undertake steps to limit oil consumption 采取措施限制石油消费8.impose tariffs and quotas on imported items采取对进口商品征收关税和实行配额9.International Bauxite Association (IBA) 国际铝矿协会anization of Petroleum Exporting Countries (OPEC)石油输出国组织Ⅱ.汉译英1.初级产品primary commodities2.价格下跌price drop3.劳动成本labor costs4.生产国和消费国producing and consuming nations5.粮食主要出口商dominant exporters of grains6.国际收支balance of payments7.第三方 a third party8.批量生产mass-produce9.比较成本理论theory of comparative advantage10.金属含量metal content11.期货交割futures delivery12.商品期货交易commodity futures trading13.采取保护主义措施take protectionist measures14.消费国consuming countries15.运输费用transportation expenses16.减缓对石油的依赖lessen one’s dependence on oil17.炸糖加工设备sugar processing facilities18.外汇foreign exchangeⅢ.短文翻译The theory of international trade has changed drastically from that first put forward by Adam Smith. The classical theories of Adam Smith and David Ricardo focused on the abilities of countries to produce goods more cheaply than other countries. The earliest production and trade theories saw labor as the major factor expense that went into any product. If a country could pay that labor less, and if that labor could produce more physically than labor in other countries, the country might obtain an absolute or comparative advantage in trade.国际贸易理论自从亚当史密斯第一次提出后就发生了很大的变化。

商务英语复习资料及答案

商务英语复习资料及答案注意：括号内的黑体字是上面部分的答案！！单词1. airport2. business3. company4. file5. equipment6. staff7. product8. department9. 市场分额10. 总经理11. agreement 12. board13. customer 14. pricelist 15. flight 16. post17. quality 18. warehouse 19. 船公司20. 总销售额21.printer 22. catalog 23. advertisement 24.market share25.quality control 26.business competition 27. personnel department(1 机场 2 生意3公司4卷宗，文件 5 设备6 员工7产品8 部门9 market share 10 general manager 11. 协议12. 董事会13. 顾客14. 价目表15. 航班16. 邮件17. 质量18. 仓库19. shipping company 20. total sales 21。

打印机22。

目录23。

广告24。

市场份额25。

质量控制26。

商业竞争27。

人事部)单项选择题1. I’m in computers. What about you? _______A. Oh, I live in London.B. Well, I work in Sales.C. Oh, I’ve been here for years.D. I am getting on very well.2. Q uite often I meet our customers, especially some important ________.A .people B. ones C. one D. customer3. When you are seeing a customer off at the station, you will say “______”.A. Sorry to say bye-byeB. Sorry, enjoy yourself.C. Have a good journey back.D. Many thanks.4. How do you do? ______A. How do you do?B. How is your family?C. How are you?D. Fine.5. Businessmen have to spend _________ time finding a customer.A. a fewB. lots ofC. a number ofD. a great deal of6. The flight was cancelled ______ the snow.A. becauseB. because ofC. so thatD. why7. Let’s have a meeting, ________?A. will weB. shall weC. must weD. do we8. Mr. Wang spent a lot of time ______ the letters and faxes.A. inB. onC. withD. for9. Do you mind if I use your computer?A. At ten past eightB. Well. I am in a bit of hurry.C. Sorry, I’m not free.D. Sorry, I’m using.10. Why not _______ some A4 paper in the next room?A. go and gettingB. go and getC. going and gettingD. going and to get11.---Let me introduce myself. I’m Albert.--- __________________________A. What a pleasure!B. It’s my pleasure!C. Pleased to meet you.D. I’m very pleased.12. We need to get four _________ to finish the task.A. woman clerksB. women clerkC. woman clerkD. women clerks13. _____ is your father?He is an engineer.A. WhereB. HowC. WhatD. When14. May I speak to Mr. Smith?________.A. No, byeB. I’m smithC. Y ou dialed the wrong numberD. Speaking, please.15. We are looking forward to ______ our friends next week.A. seeB. seeingC. be seeingD. having seen16. We cannot see any possibility of business ______ your price is too high.A. sinceB. whileC. thoughD. that17. There ________ 3 sections under the Production Department.A. haveB. hasC. areD. is18. M.B.A stands fo r ________.A. Master and Bachelor of ArtB. Master of Business ArtC. Master of Business AdministrationD. Machinery Business Assistant19. It is better if you make a phone call ______ you visit a customer.A. beforeB. afterC. whenD. then20. Shall we have a cup of coffer _____ go into the discussion?A. butB. andC. soD. or21. Wish you a good journey!_______.A. Bye-byeB. Thank youC. So do youD. See you next time.22. May I speak to Mr. Smith?________.A. No, byeB. I’m smithC. Y ou dialed the wrong numberD. Speaking, please.23.I have no idea what to do next.___________.A. I don’t know, too.B. Y ou can help me do something.C. Why not play basketball together?D. I can help you.24. Mr. Wang spent a lot of time ______ the letters and faxes.A. inB. onC. withD. for25.I would like to have a wor d ______ you.A. toB. forC. withD. at26.Our manager is looking forward ______ doing business with you.A. forB. withC. inD. to27. It is better if you make a phone call ______ you visit a customer.A. beforeB. afterC. whenD. then28.Shall we have a cup of coffer _____ go into the discussion?A. butB. andC. soD. or29. ______ department are you from?Sales.A. WhatB. WhichC. WhereD. When30. Do you mind _______ a message for me?A. leaveB. takeC. leavingD. taking31. The colleague advised me _______ a seco nd try on the business.A. to haveB. havingC. haveD. had32. Y ou’d better _____ with the boss at the m omen t, because he is angry with you.A. to talkB. not to talkC. talkD. not talk33. _______ samples are there in the room?About 20.A. How oftenB. How manyC. How muchD. How few34. How often do you travel abroad?________A. Once a mont hB. Three timesC. Two thirdsD. Forty percent35. Businessmen have to spend _________ time finding a customer.A. a fewB. lots ofC. a number ofD. a great deal of三、连线题(1)--How is business? ___________1______________--How do you like it here? ______2_______________--How was the conference? ______3_______________--How are the job interviews going? _____4___________--Can I use your telephone? ____________5_______A. Of course, go ahead.B. So-so. Our sales are down this year.C. OK. We have only two more persons waiting outside.D. Quite good. There were some interesting speakers there.E. It’s great! I’ll be sorry to go back.(1) B E D C A(2)1 Where did you work? __________1________2 Why did you enjoy your job? ______2____________3 Who did you work for? ________3_________4 Did you have to work hard? _______4___________5 Did you get to know a lot of people? ______5___________A. It was exciting.B. Y es, I got on well with my boss and colleagues.C. Y es. I did a lot of overtime.D. I worked in the Sales Department.E. Jim Smith, a foreigner.(2) D A E C B(3)____1___ works with the production side of the company.____2___ makes sure that customers know about the new products.____3___ hires new employees.____4___ buys the material for the company.____5___ develops new productsA. Research and DevelopmentB. PersonnelC. ProductionD. AdvertisingE. Purchasing(3) C D B E A四、正确形式填空1. We hope to get more_____ about them. (information)2. Our office _______ (open) at 9am every morning.3. They ______ the factory next Tuesday. (visit)4. _____ _____ ten computers in the office. (there be)5. We are very pleased ______ you here today. (meet)6. Our goods _____ popular there (be)7. Last week, I _______a new car (buy)8. Our office _______ (close) at 7pm.9. How about _____ a meeting next week? (hold)10. The company ______ 6 branch offices (have)(1. information 2. opens 3. will visit 4. There are 5. to meet 6. are 7. bought 8. closes 9. holding 10. has)介词1. We are very glad to hear _____ you.2. They both work _____ ABC Company.3. I’m _____ to attend a meeting.4. May I have a word with you _____ a while.5. We have to travel around _____ business.6. Tom spent a lot of time dealing _____ the e-mail and post.7. The accountant is responsible _____ the numbers and figures.8. Don’t forget to turn the lights ____ before you leave the company.9. He works ____ the manager of the company.10. They decided to major _____ business management.11. Let’s keep ____ touch.（1. from 2. for/in 3. off 4. for 5. on 6. with 7. for8. off 9. as 10. in 11. in）五、阅读理解1）A: Hello. This is Simm’s Heating. Can I help you?B: Y es. Give me the Manager.A: I’m sorry, he is not in at the moment.B: Well, that’s typical. I’ve got a complaint and there’s nobody to deal with it.A: What is the problem, sir?B: Well, I bought a central hearing system from you and it’s given nothing but trouble.A: I’m sorry to hear that, sir. Have you asked our service engineers to check it?B: Y eh, yeh. They’ve been here lots of times but it’s s till just as bad. Well, I’m fed up. I want my money back.A: I’m afraid I can’t make that decision, sir. It really is a matter for the manager.B: Well, when can I speak to him?A: He’s due in the office any time now. Shall I ask him to call you back?B: Will he be back before 2 pm?A: He should be, sir.B: Well, if it is before 2 pm, he can call me. Otherwise it will have to be tomorrow.A: I see, sir. And what’s your name and number, please?B: The name is Sampson, Roger Sampson, and the number is 374629.A: Is that a Sampson with a “ P”?B: Y es, it is.A: Right, sir. I’ll give your massage to the manager and I’m sure he’ll call you back as soon as he can.B: OK. Bye.A: Goodbye.1．Who is the caller?2．What’s wrong with the heating system?3．Why does the caller want to talk to the manager?4．When will the manager get back?5．What is the meaning of “fed up”?(1. Roger Sampson2. It can’t work smoothly even though the service engineers check it many times3. He is making a complaint and wants to get the money back.4. He should be back before 2 pm.5. 不堪忍受；不能忍受)2)Office Supply: Office Supply. Good morning. Can I help you?Caller: Good morning. I would like some information about the easy print II.Office Supply: What exactly would you like to know?Caller: First of all, how much does it cost?Office Supply: Can you hold on a minute. I should check it. We offer it at $ 660.Caller: $660, I see. What sort of warranty do you offer on that? Is it a one-year warranty?Office Supply: Yes, it is. 12 months from the date of purchase.Caller: Good. Could you tell me something about service? Do you offer on-site service?Office Supply: Yes. We do. It’s free for the length of warranty, then $120 a year after that. Caller: Right. What about other guarantee?Office Supply: Well, there is a14-day money-back if you are not satisfied with the printer. Or if you have any problems, just bring it in and you can have a refund.Caller: Fine. What about delivery? How soon can you deliver it to my office?Office Supply: Well. We usually have the Easy print in stock, but I’m afraid there’s a slight delay on orders at the moment . We could let you have it at the end of the month.Caller: Oh. That means another four weeks.Questions:1.What sort of warranty is offered if one buys the printer?2.Do they offer on-site service?3.Under what circumstances can the customer get a refund if he/she is not satisfied with theprinter?4.What’s the charge（收费）for service？5.Can the customer get the printer right now? Why/ why not?(1. It is a one-year warranty.12 months from the date ofpurchase.2. Y es, they do.3. There is a14-day money-back if you are not satisfied with the printer. Or if you have any problems, just bring it in and you can have a refund.4. It’s free for the len gth of warranty, then $120 a year after that.5. No, because there’s a slight delay on orders at the moment. )3)Jane: What kind of work do you do?Lily: I was a computer programmer at first. I’m in training now.Jane: What do you do exactly?Lily: I’m in charge of training people in our computer to use computers. Everyone has a computer in their office. My job is to teach them how to put it to use best for their job. I go from department to department, analyze their needs and work out the program suitable to their work.Jane: So do you write programs?Lily: Not any more. I have four people working under me. I spent most of the time doing the training, and doing all that goes with being head of a department.Jane: Do you ever travel?Lily: I never travel, but I have a lot of meetings.Jane: Do you like this kind of work?Lily: I like the contact with the people, I never realized that I’d like teaching people so much……Questions:6. What kind of work does Lily do?7. What’s her job responsibility?8. What does she spend a lot time on?9. Does she travel a lot?10. Does Lily like her job?(6. She is in training. /She trains people in the company to use computers.7. Her job is to teach them how to put it to use best for their job. She goes from department to department, analyze their needs and work out the program suitable to their work.8. She spends most of the time doing the training.9. No, she doesn’t. She never travels.10. No, she doesn’t.)六、句子/短文翻译(1)1. Long time no see. How are you these days?2. The manager is having a meeting with foreign clients now.3. Many people take a plane when they are on business.4. 你可以把电话号码告诉我吗？5. 我想把我的朋友黎明介绍给你。

商务英语复习资料.docx

Unit One Company ProfilesPart I Words and Expressions外资企业foreign enterprise合资企业joint venture合作企业cooperative enterprise龙头企业 a locomotive国有企业state-owned enterprise私营企业privately-owned enterprise荣誉企业honorable enterprise优质企业qualified enterprisei级企业class A enterprise跨国公司multinational company母公司parent company子公司subsidiary company总公司head office分公司branch office代表处representative offices上市公司listed company私人股份有限公司private limited company拳头产品core product环保型产品environment-friendly product专业生产经营specialize in, en gage in, handle a range of business in eluding...占地面积cover an area of...年产量with an annual output具有自营进出口权being entitled to self-import and self-export rights奉行坚持•.原则；以••宗旨，在…方针指导下abide by the principles of •••, adhere to the aims of・・・，based on the motto of thecompany产品销往products have been distributed to获得奖项rank the titles•通过ISO9000质杲认证be granted the Certificate.of IS09000 International Quality System1)The amount of money a company receives from sales in a particular period is called itsturnover,2)The money a company makes after taking away its costs is its profit.3)A company which is more than 50% owned by a parent company called a subsidiary・4)The employees in a particular country or business are called the workforce.5)The percentage of sales a company has in a particular market is its mart© share.6)The main building or location of a large organization is its head office.7)The cost of a company's shares is its share price.Part II Something you may talk about when describing a company1)When it was started2)the company's line of business3 ) its products 4) Its sales figures5) the total number of employees 6)its headquarters7) Whether it does business overseas ・8) Where its plants are located (a manufacturing company). 9) How many branches or retail outlets it has (a retail organization).10) Whether it sells business-to-business, or whether it's a retail organization selling to consumers ・ Example:A: Could you tell us something about your company?B: Our company, established in 197& has now become one of the leading exporters of kitchen appliances inour countiy.A. Where are your headquarters/ head office ? / Where is the company based? B: Our head office is in Hong Kong ・A: What are your main products?/ What line of business are you in? B: Our company makes/ manufactures/ turns out kitchen appliances ・ A: What about the size of your company?B: We have 10 specialist subsidiaries at home and 6 permanent representative offices abroad ・ We've also setup more than 20 joint ventures in the home market.A: That's unbelievable ・ Then how many employees work in your company? B: The total number of employees is around 3,500. A: What are the company's annual turnover? B: Total sales last year were around $600,500,000.Part III Match the sectors to the examples of products or services they offer.Unit 2 Product PresentationPart I1・ Definition: What is a presentation?Reference answer: A presentation, in the broadest sense, is every encounter you have with every person you ever meet. It's when you sit squirming in an interviewees chair trying to be eloquent when you are asked why you left your last job. More specifically, however, when we talk about the business presentation, it could mean1. chemicals2. construction3. finance4. IT5. media6. pharmaceuticals7. retailing& telecommunications 9. transport10. vehicle manufacturingA. computer programmingB. supermarkets C ・ plastics D. cancer drugs E. bridges F. credit cards G. air services H. trucksI. women' s magazines J. telephone serviceswhenever you are asked to appear in front of one or more people for the purpose of explaining, educating, convincing, or otherwise conveying information to them, you have a presentation・2.Presentation Tips3 Basic Presentation Structure1) Introduction (——Topic i——s Outline i——s Part 1(——Part 2 (——Part 3/4 eic. i——sSummary (——s Conclusion (——％ Inviting questionsPart II Language focus and vocabularya)Introduction:Good morning. My name's ... Pm the marketing managerGood aftemoon. Pm Peter Johnson, I represent the ABC CorporationLadies and Gentlemen, it^s an honor to have the opportunity to ・•・.Welcome to our company. I know Fve met some of you, but just for the benefit of those I have if t, my name's ・・・b)TopicFd like to talk to you about...I'm going to present the recent development of •…The subject of my talk is・・・The focus of my presentation is ...c)Outline / main partsFve divided my presentation into four parts. They are...PH be dealing with three areas・The subject can be looked at under the following headings・・・We can break this area down into the following fields: firstly... secondly ・・・ thirdly ・・・ finally... d) SummaryPH briefly summarize the main issues ・ To sum up..・ In brief...・ e) ConclusionAs you can see, there are some very good reasons... I'd like to leave you with the following idea. In conclusion..・ f) Inviting questionsFd be glad to try and answer any questions.And now, if there are any questions, I'll be happy to answer them. If you have any questions I'll try to answer them.The structure of the oral presentation is crucial for one main reason: once you have articulated a statement, the audience cannot "rehear" yvhat you have said. In reading, when you do not understand a sentence or paragraph, you can stop and reread the passage as many times as necessary. When you are speaking, however; the audience must be able to follow your meaning and understand it without having to stop and consider a particular point you have made, thereby missing later statements that you make as you move through your presentation. To help your audience follow what you say easily, you must design your presentation with your audience, particularly their listening limitations, in mind. 承蒙盛情邀请 at the gracious invitation of 年会 annual meeting商界的朋友们 friends from the business community 营销报告会 marketing presentation销售代农 sales representative 销售记录 sales record 顾客满意度 customers^ satisfaction 生产商 manufacUim批发商 mcrcharH wholesaler佣金商 commission agent经销渠道 distribution channel 战略营销 strategic marketing潜在的风险和机遇 potential threats and opportunities 销售业绩 sales performancePresentations are comiTiunicating with an audience in a format in which one or more senders present a sef of infonnalion io one or more receivers. This sounds like a very broad definition and a little confusing, but presentations have evolved to be very complicated in today's world ・ You may be called on to present using no equipment, or you may have a whiteboard, slide projector, overhead projector, or beam project available ・ It is becoming more common now to have a virtual presentation over the Internet using some software that allows display of your presentation through a presentation or meeting client or standard browser window. In almost all cases, though, foirnal presentations follow the IrHnx Message and Summary formal. In each of the cases above, your presentation of the presentation materials will take a different amount of time and require different skills. If you are making a live presentation to a large crowd, you should prepare well organized维持升l 幅 to sustain an increase 保持不变 to remain constant/stable 止值…之际 onlhe occasion of到达最高点to reach a peak 降到最低点 to bottom out/level out 代表 on the behalf of 零售商retailer服务代理商 facilitating agent 营销冃标 marketing objective H 标山场 target market 可控因素 controllablecomponentsmaterials with strong graphics and sharpen your public speaking skills.Many people say the future of presentation technology will involve beam projectors and the Intemet. Beam projectors used to be extremely expensive, but prices have come down sharply in recent years to the point that they are now affordable for even small companies. The Internet is becoming a more and more popular place for people to present ideas in a structured format. The development of technologies for higher quality transmission of audio and video will make the future of Internet presentations a richer experience・Part III Follow-up practice1T ry to explain the following words and phrases in English and make sentences2Fill in the blanks with the words and phrases.1)The computer company was forced to reduce prices to keep its _______________ ・2)The ______________ tor a product is affected by its price・3)Please give me a ___________ of those income tax totals by age groups・4)We will _____ our campaign at young ho me-buyers ・5)As I was in haste to leave for a meeting yesterday, I just _______________ this list of figures and dicing notice it.6)____________ we found out what really happened to our last delivery.7)The launch date for this new product is the first of May 2006 and will then __________________ t oour main retail outlets・8)Mr Brown ___________________ to set up a branch in London.9)Please fill in the form ______________ and post it to us.10)If you have fountain pens ________ , please send us some samples.11)They referred to your service ____________ h igh praise.12)We have changed our packaging to appeal to all age groups in order to obtain maximum13)These items ______ at £5.99.14)The closing of the old store _______________ with the opening of the new shopping plaza.15)The agricultural ________ in western nations is highly subsidized・Key: 1) market share 2) market demand 3) breakdown 4) target 5) ran through 6) at long last 7) be distributed 8) was commissioned 9) at your leisure 10) in stock 11) in terms of 12) market penetration 13) retail 14) synchronized 15) sectorPart IV Translation1.This model of typewriter is efficient and endurable, economical and practical for middle schoolstudents.这款打字机工作效率高，经久耐用，并用又经济实用，非常适合中学生使用。

商务英语复习资料

工作氛围 working environment一个显要的职衔an impressive job title正常工作时间regular hours市场开发部 developing markets officeIncumbent progamme 岗位培训课程嘉奖制度reward and recognition schemeGrow and maintain customer relationship发展和维持客户关系Research and development and manufacturing研发和生产独立法人，独立经销店 solo traderask for permission 获得准许 complain about a mistake 投诉一个错误confirm something is OK 确认某事 request information 索要信息change a booking 改变预定take voluntary redundancy 自愿接受裁退make redundant 裁员 ask clever questions 问恰当的问题commercial director 销售总监sales executive 销售总监 sales argument 销售赔款合理的理由reasonable groundsemail confirmation form 电子邮件确认表sales and advertising teammarketing representative 营销代表 benefits and incentives 福利和奖励be prepared to fail做好失败的准备door-to-door work and cold calling挨家挨户的推销和进行不期而至的拜访一、短语翻译regular hours 正常工作时间flexible hours 弹性工作时间freelance 自由职业job-share 分担工作shift-work 轮班工作，倒班制part-time 兼职full-time 全职emping 当临时工specialist advice 专业咨询hot-desking 办公桌轮用office gossip 办公室小道消息office news 办公室新闻parental leave 父母假，育儿假，照顾新生儿女假routine type of person 按部就班的人get organised 安排有序set your limits 规定限度put pen to paper 签订协议two become one 合二为一open your mind 敞开心扉plan for disaster 有备无患find the perfect partner 理想搭档don’t feel guilty 勿感内疚Be prepared to communicate and share credit and blame.要能够相互沟通，功过与共. trade fair event 商品交易会coffee break 工间咖啡休息时间drink evening晚间酒会coaching event 专项体验训练活动useful contacts 有用的人际关系co-chair 联合总裁，主席international communication 内部交流post-it note 便条Life’s all about making connections 生活就是建立人脉关系Training and staff development培训和员工发展Flexible working hours 弹性工作时间Opportunities to travel 旅游机会Opportunities for promotion升职提拔机会Days off 几天短假Fact sheet 情况说明书Holding cmpany 控股公司Company car 公司配给的汽车Client service executive 客户服务主管Old and established 历史悠久Incumbent progamme 岗位培训课程Promote from within提拔内部员工Grow and maintain customer relationship发展和维持客户关系Research and development and manufacturing研发和生产Final salary pension scheme按最终薪水给付的养老金计划Non-cash reward 非现金形式的奖赏Once-in-a-lifetime 千载难逢的，令人难忘的Career goal 职业目标Senior management 高层管理人员develop a good training progamme to keep the saff motivated通过开发良好的培训计划来提高员工的工作热情have flexible management of time and work 灵活安排自己的时间和工作learn from other people’s strong points 学他人所长Distribution centre 配送中心Call centre 呼叫中心，电话中心Document management文档管理Innovative technology 创新技术Mission statement 目标宣传Headerquarter 总部 subsidiary 子公司Brabch 分公司 corporation 公司，法人Working in a team needs to have good interpersonal skills and is not necessarily efficient.在团队工作需要有很好的人际交往技能，不一定效率就高。

国际商务英语复习资料

国际商务英语复习资料国际商务英语是指在全球范围内从事商业交易时所必须使用的英语。

随着全球化的发展，商务交流的范围和频率不断增加，因此学习国际商务英语就显得尤为重要。

以下是一些国际商务英语的复习资料。

一、商务英语词汇商务英语中常用的词汇包括：合同、报价、采购、销售、运输、保险、货款、退税、仓储、质检、市场调研、营销策划等。

其中，一些重要的词汇需要掌握其中英文对照，如：报价-quotation，采购-procurement，销售-sale，运输-transportation，保险-insurance，货款-payment，退税-tax refund，质检-quality inspection，市场调研-market research，营销策划-marketing plan。

熟练掌握这些词汇可以帮助我们更清楚地理解商务文档中的内容。

二、商务信函写作商务信函是国际商务交流中必不可少的形式。

良好的商务信函不仅可以传达准确的信息，还可以展示企业的专业形象。

商务信函主要分为询价信、报价信、订货信、发货信、付款信、索赔信等。

对于不同类型的信函，其结构和语言表达也应该有所差异。

在写商务信函时，需要注意语言表达清晰、客观、礼貌、得体。

同时，需要把握好信函的结构，包括称呼、主体、结尾等部分，以达到有效传达信息的目的。

三、商务会谈口语商务会谈是国际商务交流中最为常见的形式。

在商务会谈中，除了需要准确的英语表达外，还需要注意交际礼仪等细节。

商务会谈中需要掌握的词汇包括：问候、自我介绍、说明会谈目的、提出问题、回答问题、提出合作方案等。

此外，对于商务会谈中可能出现的文化差异和语言障碍，需要提前做好准备。

四、商务演示文稿商务演示文稿是国际商务交流中展示企业形象和推销产品的重要形式。

在商务演示文稿中，需要掌握一些重要的表达方式和技巧，如重点突出、逻辑清晰、简明扼要、举例说明等。

此外，还需要注意语言表达和PPT设计的美学效果，以营造出具有吸引力的演示效果。

1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。

一、听力（每小题分，共24 分）1. 听力1（每小题2 分，共10 分）For questions 1-5, you will hear 5 short recordings. For each question, mark one letter A, B or C.You will hear each recording twice.1 What happens to the phone call?A The receptionist puts the caller through.B The receptionist takes a message.C The caller offers to ring back later.2 How much does the retailer pay for each game?A $ 7 a unitB $ 8 a unitC $ 9 a unit3 What is wrong with the printer?A it has run out of paper.B The paper has jammed.C it needs a new ink cartridge.4 What is Maria’s job title?A Sales ExecutiveB Marketing ManagerC Managing Director.5 What was the final decision about the meeting?A it will take place as arranged.B it will take place at a later date.C it will not take place.2. 听力2（每小题2 分，共14 分）Look at the notes .Some information is missing.You will hear a woman talking to some journalists about a new product range.3. 听力3（每小题2 分，共10 分）Listen to the passage and choose the correct option to complete the sentences.1 Many guests like to eat in their roomsA so they can watch TV while they eat.B because it is cheaper than the restaurant.C so they can do more work2 Good lighting meansA low lighting so guests can relaxB bright desk lighting so guests can workC bright lighting for the whole room3 The business centre at the hotelA is a self-service facility for copying and faxing.B organizes the food during a conference.C recruits temporary secretaries during conferences.4 The hotel providesA a free taxi service to the centre of LondonB a cheap bus service to the centre of LondonC a free bus service to the centre of London5 Corporate guestsA do not usually exercise during their stay.B like to go swimming during their stay.C like to use the fitness room during their stay.二、阅读题（每小题分，共48 分）1. 阅读1（每小题 2 分，共10 分）●Look at question 1-5●In each question which sentence is correct?●For each question, mark one letter (A, B or C) on your Answer sheet. 1The plain arrives atA quarter to seven in the morning.B quarter past six in the evening.C quarter to seven in the evening. 2A improvedB remained steadyC decreased 3A The conference will take place as planned.B the conference will not take place.C the conference will take place at a later date. 4Mr SylvesterA don ’t give presentations to large groups any more.B often gave presentations to large groups in the past.C often gives presentations to large groups. 5The order has A arrived late. B not arrived yet. C been cancelled.2. 阅读2 搭配题（每小题 2 分，共10 分）Look at the list of industries A-H below.For questions 1-5, decide which industry A-H each person works in. For each question, mark the correct letter A-H. Do not use any letter more than once.A Financial servicesB ManufacturingC TelecommunicationsD LeisureE RetailF ConstructionG PharmaceuticalH Publishing1 We have a chain of supermarkets all over Britain. E2 The company specializes in video-conferencing facilities. C3We invest our clients’ money on the stock market. A4 Our company is involved in major engineering projects. F5 I manage the local sports center. D3. 阅读3 完型填空题（每小题1.5 分，共18 分）得分评卷人Read the magazine article below about a company which checks on the services provided by shops. Choose the correct word to fill each graph.Secret ShoppersTim Wright knows all about making companies more efficient. His firm, Check-up ,sends ‘secret shoppers’ into retail and leisure companies __1_order to make sure that customers are receiving good service. After _2__visit, the secret shoppers prepare a report for the company to let them know __3_good or bad the service was.‘Companies like to know,’ says Mr. Wright,’ that __4_customers go into a store just a few minutes before closing time, they will__5_ get good service.Check-up __6___set up in the west of England in 1992 and __7___two years moved to London so it could offer a national wide service. _8__the last three years, Check-up’s profits have ___9___dramatically as companies have come to realize __10___great importance of good customer service. Having started with just three employees, Check-up now has a staff __11___65 and last week ___12__an important new contract with a major supermarket chain.1 A in B by C on2 A our B his C their3 A whether B how C if4 A while B when C as5 A still B yet C already6 A has B is C was7 A until B after C later8 A From B During C Since9 A increase B increasing C increased10 A this B that C the11 A of B at C too12 A sign B signed C signing4. 阅读4 图表题题（每小题2 分，共10 分）Look at the graphs below. They show a comparison of the quarterly sales figures for 2000 and 2001 for eight different companies A-H.●Which company does each sentence 1-5 describe?●For each sentence, mark the correct letter A-H.●Do not use any letter more than once.1 1 Sales fluctuates dramatically in 2000，Whereas 2001 saw a steady decline in sales. D2 Sales rose steadily throughout the two-year period, but the increase was more dramatic in 2001. A3 Although sales in 2000 reached a peak in the second quarter, this was the worst period for sales in 2001. G4 Sales remained steady for most of the two-year period despite a sudden fall at the end of 2000. H5 Sales started slowly in 2001, before recovering in the third quarter, in contrast to the previous year when sales declined steadily. E三、写作题（每小题分，共18 分）1. 写作1写便条（每小题6 分，共6 分）Writing 1■You are Daniel Black . You have organized a marketing conference for your company at the Karoliny Conference Centre, Prague.■Write a memo to the delegates:●Saying where the conference will be.●Saying when the conference will be●Asking everyone to confirm if they can attend■Write 30-40 wordsThe Marketing conference is from 25th -27th September at the Karoliny conference center, Prague. You should arrive in time for dinner on the Friday evening. Please confirm if you will be able to attend or not.2. 写作2 看图表写作（每小题12 分，共12 分）Writing 2 Write a short description of the graph below. （80-100words）The most successful product was adventure games. Sales increased steadily from 30% to 45% in the period from 1995 to 1998. There was strong growth in action games for the first three years of the same period. They peaked at 25% in 1997 but dropped sharply in 1998. Sales of other computer games remained steady at 10% in 1995 and 1996,fell slightly in 1997 and then recovered in 1998. 答案卷学院名称：专业：年级：考生学号：考生姓名：Answer Sheet一、听力题34%1．10%． 1 _____2_____3_____4_____5_____2．14%1_______2___________3_________4____________5_____________6__________7________ 3．10% 1______2______3______4______5______二、阅读题48%1.10% 1 ______ 2 _______ 3 _______ 4______ 5_____2. 10% 1______2______ 3______ 4_______5______3. 18%1______2_____3______4_____5.______6_____7_____8_____9______10____11______ 12_____ 4. 10% 1______ 2______３＿＿__4 ______ 5_____三、写作题18%1．6% 2．12%。