酒店客房服务英语口语情景对话 中英对照
酒店客房服务英语口语情景对话中英对照
酒店客房服务英语口语情景对话中英对照Scene 1: Checking in at the hotel reception景1：在酒店接待处办理入住手续接待员：晚上好，欢迎来到大酒店。
有什么可以帮您的？Guest: Good evening. I have a reservation under the name Smith.客人：晚上好。
我有一个预订，预订人是史密斯。
Receptionist: Alright, Mr. Smith. Let me just check our records. Yes, here it is. You have a deluxe double room reserved for three nights starting today. Can I have your passport, please?接待员：好的，史密斯先生。
让我查一下我们的记录。
是的，在这里。
您预订了一间豪华双人间，入住三晚，从今天开始。
可以给我您的护照吗？Guest: Of course, here you go.客人：当然可以，给您。
Receptionist: Thank you. I just need you to fill out this registration form while I prepare your room keys.接待员：谢谢。
我只需要您填写这份登记表，我会准备好您的房间钥匙。
Guest: Sure, no problem.客人：好的，没问题。
Scene 2: Requesting room service景2：请求客房服务Guest: Excuse me, can I order some room service?客人：打扰一下，我可以订一些客房服务吗？Room Service: Of course, sir. What would you like to order?客房服务：当然，先生。
酒店客房服务英语口语情景对话 中英对照
酒店客房服务英语口语情景对话1．Housekeeping. May I come in?我是客房，能够进来吗？2．When would you like me to do your room, sir?您要我什么时间来给你打扫房间呢，先生？3．You can do it now if you like.假如您愿意，我现在为您服务。
4．I'm sorry that your flask is empty.很抱歉您水壶空了。
5．May I do the turn-down service for you now?现在能够为您收拾房间了吗？6．Oh, thank you. But you see, we are having some friends over.噢，谢谢，但你知道我们邀请了部分好友过来聚聚。
7．Could you come back in three hours?你能不能过3小时再来整理？8．Certainly, Madam. I'll let the overnight staff know.当然能够，女士。
我会转告夜班服务员。
9．Would you tidy up a bit in the bathroom？请整理一下浴室好吗？10. I would like you to go and get me a flask of hot water.我想请你给我拿一瓶开水来。
11.I've just taken a bath and it is quite a mess now.我刚洗了澡，那儿乱糟糟。
12．Besides, please bring us a bottle of just boiled water.另外，请给我们带瓶刚烧开水来。
13．It's growing dark. Would you like me to draw the curtains for you?天黑下来了，要不要我拉上窗帘？14．Is there anything I can do for you?您还有什么事要我做吗？15．I'm always at your service.愿意效劳。
Housekeeping 客房服务(酒店常用英语)
Housekeeping 客房服务(酒店常用英语) Key Sentences（重点句子）99．Housekeeping．May I come in？我是客房的，可以进来吗？100．When would you like me to do your room，sir？您要我什么时间来给你打扫房间呢，先生？101．You can do it now if you like．如果您愿意，现在就可以打扫。
102．I would like you to go and get me a flask of hot water．我想请你给我拿一瓶开水来。
103．I'm sorry that your flask is empty．很抱歉您的水壶空了。
104．May I do the turn-down service for you now？现在可以为您收拾房间了吗？105．Oh，thank you．But you see，we are having some friends over．噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。
106．Could you come back in three hours？你能不能过3小时再来整理？107．Certainly，madam．I'll let the overnight staff know．当然可以，女士。
我会转告夜班服务员。
108．Would you tidy up a bit in the bathroom？请整理一下浴室好吗？109．I've just taken a bath and it is quite a mess now．我刚洗了澡，那儿乱糟糟的。
110．Besides，please bring us a bottle of just boiled water．此外，请给我们带瓶刚烧开的水来。
111．It's growing dark．Would you like me to draw the curtains for you？天黑下来了，要不要我拉上窗帘？112．Is there anything I can do for you？您还有什么事要我做吗？113．I'm always at your service．乐意效劳。
酒店客房常用英语对话「中英文对照」
酒店客房常用英语对话「中英文对照」酒店客房常用英语对话大家知道吗?会说吗?下面，店铺就为大家分享中英文对照的酒店客房常用英语对话，希望对大家有帮助!-Good morning,sir.I am an attendant.Would you please show me your room card?-先生你早。
我是服务员，请把房卡给我看一下。
-All right.Here it is.-好的，给你。
-Your room number is 624.Let me take you there.-你的房号是624，我来陪你去。
-Lea me carry your luggage.-我来帮你提行李。
-I'm sorry to trouble you.-麻烦你了。
-Here we are.This is your room.-我们到了。
这就是您的.房间。
-Let me introduce our hotel briefily to you.-我简单地介绍一下饭店的情况。
-That's very nice.-那太好了。
-The Barber's,the Shop,Post and Cable Service,Billiards and Table Tennis Room are all on the ground floor.The visitors can do their shopping and have amusements there.The dining-hall is on the seventh floor.Both Chinese and Western food are served.And on every floor there is a dining-room.Service hours are:Breakfast,7.00 to 9.00a.m.;Lunch,12.00 to 2.00p.m.;Supper;6.00 to 8.00p.m.The Bar is on thefirst floor,and the cafe on the second floor.They are open round the clock.The China International Travel Service has an office in the Hotel.-饭店的底层设有理发室、卖品部、邮电服务处、弹子房、乒乓室，客人们可以任意选购物品，进行娱乐活动。
酒店常用英语口语对话中英文对照翻译
酒店常用英语口语1、入住酒店A：Good evening. Welcome to Mansion Hotel.早安，欢迎入住大厦饭店。
B：I have a reservation. My name is Rodgers.我有预订，我的名字是罗杰斯。
A：OK! Your room number is B307. And here is the key to your room. Here you are. 好了。
你们的房间号码是B307. 这是房门钥匙。
给你。
B：Thanks! Where can I buy some cigarette?多谢！我在哪里可以买到香烟？A：It is so lucky to follow Janice's suggestion. If not, we would have to find a hotel in streets.幸亏听了贾尼斯的建议。
不然，我们就得露宿街头了。
B：Come on. Go straight to the reception desk and find our reserved room.快点。
直接去接待处，找我们预定的房间。
2、预定酒店A：The hotel operator. Anything I can do for you?这是宾馆总机。
有什么事情需要我为您效劳吗?B：I've been trying to get through to the booking office for the last ten minutes. But the line has been engaged all the time. Why is it taking so long?过去的十分钟我一直想接通订票处，可是该线一直占线。
为什么要花这么长时间呢?A：Elegance Hotel, is there anything I can do for you?这里是雅致宾馆，有什么可以为您做的吗？B：Hello, I would like to make a reservation for four nights next week, from Tuesday to Friday.你好，我想预订一间贵宾馆的房间。
酒店客房常用英语对话.doc
酒店客房常用英语对话，，xx小学英语对话课,是整个小学英语教学中一个必不可少的组成部分。
我整理了，欢迎阅读!一Good morning sir ,welcome to The ritz-carlton Shanghai! 早上好，欢迎来到上海丽思卡尔顿酒店Good morning,How are you? 早上好，你好吗?Pretty good,How many pieces of luggage do you have? 非常好!请问您有几件行李呢?Just one behind in the taxi! 就是出租车后面的一件!Have you made a reservation ,sir? 请问您有预定吗?Absolutely! 没错!This way sir! I will show you to the reception. 这边请先生，我带您去前台办理入住!二Steven has checked in. Due to a meeting, he has to request an early morning call.史蒂文已经办理好了入住手续。
由于要参加一个会议，他不得不要求一个早叫服务。
Steven: Good evening! This is Mr. Smith in room 609.史蒂文：晚上好，我是609房间的史密斯先生。
Receptionist: Good evening, Mr. Smith, What can I do for you?接待员：晚上好，史密斯先生。
你需要什么服务?Steven: I'm going to Shanghai early tomorrow morning. So I would like to request an early morning call.史蒂文：我明天一大早要去上海，因此我想让你们明天早上叫醒我。
Receptionist: Yes, Mr. Smith, when would you like us to call you tomorrow morning?接待员：好的，史密斯先生。
酒店情景对话
《客房》标准双人间（ST）标准单人间（SK）豪华双人间（DT）豪华单人间（DK)商务套房（JS）Daily Service 日常服务-(Knocking at the door.)-(敲门。
)-May I come in?-我可以进来吗?-Come in,please.-请进。
-Please don't come in.-请不要进来。
-Just a moment(a minute),please.-请稍等一下。
-I'm sorry to disturb you.May I clean the room,sir?-对不起打扰你了，我来打扫一下房间好吗?-All e in,please.-好的，请进来。
-Please clean it when I am out.-我马上要出去，请等一会儿打扫。
-May I change the water of the thermos now?-我现在可以换水吗?-Yes,please.-请换吧。
-Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups?-下午我有几位朋友来访，请给加些热水瓶和茶杯。
-Well,we'll send tea into the room when the visitors come.-好，客人来访我们会端茶进来的。
-No.If there is,I'll give it to you in time.-没有。
如果有的话，我会及时给你送来的。
-It's my negligence.I beg your pardon.-我疏忽了，请你原谅。
-I come and make the bed.Shall I do it now or later?-我来做夜床，你看是现在做还是等会儿做?-Since you have come,you may do it now?-既然来了，现在就做吧。
酒店英语基本用语对话带翻译
酒店英语基本用语对话带翻译在国外旅行或出差时，如果要入住酒店，掌握一些基本的酒店英语用语会让您的住宿体验更加顺畅和愉快。
下面列举了一些常用的酒店英语基本用语对话，并附有中文翻译，希望对您有所帮助。
预订房间 - Booking a Room对话一Guest:Good afternoon. I’d like to make a reservation for a single room, please.Receptionist: Of course. For how many nights would you like to stay?Guest: Three nights, from the 15th to the 18th of this month. Receptionist: Great. May I have your name, please?Guest: My name is Lisa Smith.对话一翻译客人:下午好。
我想预订一间单人房。
接待员:当然。
您要住几晚呢？客人:三晚，从这个月的15日到18日。
接待员:很好。
请问您贵姓？客人:我叫丽莎·史密斯。
入住手续 - Check-In Procedures对话二Receptionist: Welcome to our hotel, Ms. Smith. Could I have your passport and credit card for check-in, please?Guest: Sure, here they are.Receptionist: Thank you. Your room key is number 305. The elevators are on the right. Enjoy your stay!Guest: Thank you.对话二翻译接待员:欢迎来到我们的酒店，史密斯女士。
请将您的护照和信用卡给我，用于办理入住手续。
酒店英语口语句型及对话讲解：Housekeeping 客房服务
酒店英语口语句型及对话讲解：Housekeeping 客房服务Key Sentences（重点句子）99．Housekeeping．May I come in？我是客房的，能够进来吗？100．When would you like me to do your room，sir？您要我什么时间来给你打扫房间呢，先生？101．You can do it now if you like．如果您愿意，现在就能够打扫。
102．I would like you to go and get me a flask of hot water．我想请你给我拿一瓶开水来。
103．I'm sorry that your flask is empty．很抱歉您的水壶空了。
104．May I do the turn-down service for you now？现在能够为您收拾房间了吗？105．Oh，thank you．But you see，we are having some friends over．噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。
106．Could you come back in three hours？你能不能过3小时再来整理？107．Certainly，madam．I'll let the overnight staff know．当然能够，女士。
我会转告夜班服务员。
108．Would you tidy up a bit in the bathroom？请整理一下浴室好吗？109．I've just taken a bath and it is quite a mess now．我刚洗了澡，那儿乱糟糟的。
110．Besides，please bring us a bottle of just boiled water．此外，请给我们带瓶刚烧开的水来。
111．It's growing dark．Would you like me to draw the curtains for you？天黑下来了，要不要我拉上窗帘？112．Is there anything I can do for you？您还有什么事要我做吗？113．I'm always at your service．乐意效劳。
住酒店日常英语口语对话【四篇】
【导语】出国旅游免不了去⼊住酒店，学习⼀些基本的英语⼝语对话，更有利于提升⾃⼰的能⼒，下⾯是⽆忧考整理的住酒店⽇常英语⼝语对话【四篇】，⼀起来了解下吧！【篇⼀】住酒店⽇常英语⼝语对话 A:Good morning, sir. How may I help you? A:早上好，先⽣。
有什么可以为您效劳的吗? B:Good morning! Do you have any rooms available at the moment? B:早上好，请问现在有空房吗? A:Yes, we do. What kind of room would you like? A:是的，先⽣。
您想要什么样的房间呢? B:I'd like a suite for four nights. B:我想要⼀间套房，住四晚。
A:Please wait a moment while I check availability. Ah, I'm sorry, sir. We only have a double room available now. A:请稍等。
我为您查⼀下。
啊!很抱歉，先⽣，我们现在只有双⼈间了。
B:That's all right. How much do they cost? B:那也可以。
双⼈间是怎么收费的? A:Each night costs 320 RMB, but for a four night stay, we can offer a discount of 15% . A:每晚⼈民币320元。
但如果您住四天，可以打15%的折扣。
B:How much in total? B:⼀共需要多少钱? A:1088 RMB. A:⼈民币1088元。
B:Is breakfast included? B:这个费⽤⾥包括早餐的费⽤吗? A:Yes, it is. You also have free use of the leisure facilities here. A:是的，⽽且您还可以免费使⽤这⾥的休闲设施。
关于酒店服务的英语情景口语对话
关于酒店服务的英语情景口语对话一我打电话来取消旅馆预约AGood afternoon, Peace Hotel, what can I do for you下午好，这里是和平旅馆。
我能帮您吗BI have made a reservation for this Sunday. My name is Bobby 我已经预订了间周日的房间，我叫伯比。
AYes, thats right. Your room is a single one with a bath.没错。
您订了间有浴盆的单人间。
BI am calling to cancel it now. I cant go to your city this week.我打电话来想取消预约。
这周我没办法去你们的城市了。
AFine, we will cancel it.好的，我会取消的。
BThank you.谢谢。
二酒店的室内游泳池AWele to our hotels indoor swimming pool. What can I do for you 欢迎来到本酒店的室内游泳池。
请问有什么可以帮您的BYou see this is the first time for me to use the swimming pool. Ive got no idea about the water temperature of the pool. Im afraid it might be a little cold.这是我第一次来游泳池，我不知道水温是多少，我恐怕会有一点儿冷。
AYou dont need to worry about that. madam. We have a warm massage pool, and the temperature is 36℃.您不必担心这个，女士，我们有一个温水按摩池，水温是36℃。
BI see. But Im not a good swimmer. Can you tell me how deep the pool is知道了，但是我不太会游泳。
酒店场景中英文对话
酒店场景中英文对话场景一：办理入住手续Receptionist: Good afternoon! Welcome to our hotel. How can I help you?前台: 下午好！欢迎来到我们酒店。
请问我能帮您什么？Guest: Hi, I have a reservation under the name Li Ming客人: 你好，我预订了一个房间，名字是李明。
Receptionist: Let me check. Yes, Mr. Li. I see your reservation here. Can I have your ID and credit card, please?前台: 让我查一下。
好的，李先生，我看到了您的预订。
请出示您的身份证和信用卡。
Guest: Sure, here they are.客人: 当然，给您。
Receptionist: Thank you. You’ve booked a deluxe room for three nights. Is that correct?前台: 谢谢。
您预订的是豪华房，住三晚，对吗？Guest: Yes, that’s correct.客人: 是的，没错。
Receptionist: Great. Here is your room key. You are in room 305 on the third floor.前台: 很好。
这是您的房卡。
您的房间在三楼的305号。
Guest: Thank you. What time is breakfast served?客人: 谢谢。
早餐几点开始供应？Receptionist: Breakfast is served from 7 AM to 10 AM in the dining areaon the second floor.前台: 早餐供应时间是早上7点到10点，在二楼的餐厅。
客房服务常用英语
客房服务常用英语一、引领客人1、我是客房服务员，我能为你做些什么？I am room attendant, what can I do for you?2、非常高兴为您服务。
It’s glad to serve you .3、对不起，让你久等了。
Sorry to have kept you waiting so long.4、祝您在我们饭店生活得愉快。
We hope you have a pleasant stay in our hotel.5、请您告诉我您的姓名和房号。
May I have your name and room number, please?6、您的房号是731，我带您去。
Your room number is 731. let me show you up there.7、先生，我可以领你到房间吗？May I show you to your room ,sir?8、这是您的房间钥匙。
Here is your room key.9、您的行李都在这里，共七件。
All your luggage are here .seven pieces in all.二、介绍设备与服务1、先生，这是电灯开关，那是温度调节器。
This is the light switch and that is the temperature adjuster, Sir. 2、每天晚上8时至次日凌晨2时，饭店播放闭路电视。
There are closed circuit television(in-house TV)programs from 8:00P.M-2:00A.M. everyday.3、如果你有衣服要洗，请放在洗衣袋里，每天上午9时收取。
If you have laundry, leave it in the laundry bag, it will be collected at 9:00 every morning.4、如果您希望我们帮您擦皮鞋，请将鞋放在门外。
酒店英语口语句型及对话讲解：Housekeeping 客房服务
酒店英语口语句型及对话讲解：Housekeeping 客房服务Key Sentences（重点句子）99．Housekeeping．May I come in？我是客房的，能够进来吗？100．When would you like me to do your room，sir？您要我什么时间来给你打扫房间呢，先生？101．You can do it now if you like．如果您愿意，现在就能够打扫。
102．I would like you to go and get me a flask of hot water．我想请你给我拿一瓶开水来。
103．I'm sorry that your flask is empty．很抱歉您的水壶空了。
104．May I do the turn-down service for you now？现在能够为您收拾房间了吗？105．Oh，thank you．But you see，we are having some friends over．噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。
106．Could you come back in three hours？你能不能过3小时再来整理？107．Certainly，madam．I'll let the overnight staff know．当然能够，女士。
我会转告夜班服务员。
108．Would you tidy up a bit in the bathroom？请整理一下浴室好吗？109．I've just taken a bath and it is quite a mess now．我刚洗了澡，那儿乱糟糟的。
110．Besides，please bring us a bottle of just boiled water．此外，请给我们带瓶刚烧开的水来。
111．It's growing dark．Would you like me to draw the curtains for you？天黑下来了，要不要我拉上窗帘？112．Is there anything I can do for you？您还有什么事要我做吗？113．I'm always at your service．乐意效劳。
客房服务英语对话
客房服务英语对话A：客房服务，我能为您做些什么吗？A: Room service, can I help you?B：我们早要去纽约，因此我想让你们明天早上叫醒我。
B: I’m going to Newyork early tomorrow morning. So I would like to request an early morning call.A：没问题，那么您想让我们明天早上什么时候叫醒您？A: No problem, at what time would you like us to call you tomorrow morning?B：请在明早6阒印?B: At 6 sharp tomorrow morning, please.B：请用电话叫醒，我不想吵醒邻居。
B: By phone, please. I don’t want to disturb my neighbors.A：好的，那么我们明早6点叫醒您。
A: OK. So we will wake you up at 6:00 tomorrow morning.A：你好，我想要办理入住。
A: Hello, I would like to check in, please.B：您在我们这里预定客房了吗？B: Do you have a reservation with us?A：是的，我在你们酒店预订了今晚的房间。
A: Yes, I booked a room here for tonight.B：请问您的尊姓大名？B: May I have your name, please?B：请让我看一下您的护照好吗？B: May I see your passport, please?A：可以，这里给你。
A: Ok, here you are.B：我们为您保留了001房间。
B: We have Room 001 reserved for you.B：请您填一下这份来客登记卡。
酒店英语口语对话：客房清理服务
★频道为友整理的《酒店英语⼝语对话：客房清理服务》，供⼤家参考学习。
客房清理服务经典对话R=Room maid 客房服务员 G=Guest 顾客R：(knocking the door)Housekeeping. May I come in?(敲门)我是客房服务员，可以进来吗？G：Come on in , please.请进。
R：Good evening, ma’am. May I do your room now?晚上好，⼥⼠。
我现在可以清理您的房间吗？G：Sure. Could you tidy up the bathroom first? I’ve just taken a bath, and it’s quite a mess.当然可以。
你能不能先整理⼀下浴室？我刚刚沐浴过，⾥⾯很乱。
R：Certainly, ma’am.好的，⼥⼠。
(Finish cleaning the room 清理完房间)R：Is there anything else I can do for you, ma’am？还有什么能为您效劳的吗，⼥⼠？G：Oh yes, where can I borrow a hair-dryer?对了，我在哪⼉能借到吹风机？R：I”ll send one up right away.我这就送⼀个上来。
G：Thank you, you’ve been very helpful.谢谢你，你对我很有帮助。
R：You’re welcome. Good night, ma’am. Have a nice dream.不客⽓，晚安，⼥⼠。
祝您做个好梦。
常⽤句型百宝箱1. 进房前1) Turn-down service. May I come in?收拾房间了。
我可以进来吗？2) I’m sorry to disturb you ,but may I clean the room now?很抱歉打扰您，我现在可以清理房间吗？3) Well, I’m a bit tied up now.哦，我现在有点事情。
酒店客房常用英语对话
酒店客房常用英语对话小学英语对话课,是整个小学英语教学中一个必不可少的组成部分。
店铺整理了酒店客房常用英语对话，欢迎阅读!酒店客房常用英语对话一Good morning sir ,welcome to The ritz-carlton Shanghai! 早上好，欢迎来到上海丽思卡尔顿酒店Good morning,How are you? 早上好，你好吗?Pretty good,How many pieces of luggage do you have? 非常好!请问您有几件行李呢?Just one behind in the taxi! 就是出租车后面的一件!Have you made a reservation ,sir? 请问您有预定吗?Absolutely! 没错!This way sir! I will show you to the reception. 这边请先生，我带您去前台办理入住!酒店客房常用英语对话二Steven has checked in. Due to a meeting, he has to request an early morning call.史蒂文已经办理好了入住手续。
由于要参加一个会议，他不得不要求一个早叫服务。
Steven: Good evening! This is Mr. Smith in room 609.史蒂文：晚上好，我是609房间的史密斯先生。
Receptionist: Good evening, Mr. Smith, What can I do for you?接待员：晚上好，史密斯先生。
你需要什么服务?Steven: I'm going to Shanghai early tomorrow morning. So I would like to request an early morning call.史蒂文：我明天一大早要去上海，因此我想让你们明天早上叫醒我。
客房英语
酒店英语客房服务Housekeeping Housekeeping 客房服务客房部（Housekeeping）的主要工作是管理酒店所有的客房，为客人提供温馨舒适、清洁安全的客房住宿环境。
客房部承担着客人住店期间大量的服务工作，是酒店的核心服务部门。
一、Greetings 问候(1)、Hello / Hi ! / How do you do! 你好！(2)、Good morning, Sir / Madam！早上好,先生/女士！Good afternoon 下午好Good night 晚安Good evening 晚上好(3)、How are you? 你好吗？How is it going? 最近怎么样/近况如何？(4)、Nice to meet you ! 很高兴见到你。
(5)、Welcome to our hotel ! 欢迎光临我们宾馆！Thank you for your coming. 谢谢您的光临！(6)、节日问候：Merry Christmas！圣诞节快乐！Happy New Year！新年快乐！Happy Spring Festival! 春节快乐！Happy Birthday to you! 祝你生日快乐！(7)、Good Bye! / Bye-bye! 再见！Take care. / Keep well. 保重！(8)、—Thank you (very much)! (非常)感谢！—You are welcome. / That is all right.不客气/ 不用谢！(9)、Can / May I help you? 我可以帮助你吗?(10)、Have a good / safe trip. 旅途愉快/ 一路平安。
句型精选招呼和带领客人Welcome to Zhuogengyuan Hotel! 欢迎您来到拙耕园宾馆！What is your room number? 请问您的房间号码是多少？Can / May I see your room card? 我能看看您的房卡吗？Follow me, please. 请跟我来！Please watch your step. 请您小心走好！Please take the lift. 请您乘坐电梯。
酒店客房服务英语对话
酒店客房服务英语对话初中英语中的对话教学是整个初中英语教学中培养学生评议交际能力的一个必不可少的组成部分。
小编精心收集了酒店客房服务英语对话，供大家欣赏学习!酒店客房服务英语对话1C:Good morning.How can i help you?早上好，需要我帮忙吗?G:Yes.I want to change some US dollars into Chinese RMB.是的，我想把美元换成一些人民币C:How much is that?多少呢?G:US $ 100.Here you are.一百美元，这里。
C:We change foreign currencies according to today's exchange rate...100 US dollars,an equivalent of RMB 797 Yuan.100美元折合人民币797元G:OK,I'll take it.好的，我要兑换C:Please fill in the exchange memo,your passport number and the total sum,and sign your name.请填写交流备忘录,您的护照号码和总金额，并签署姓名.G:Here you are.Is that all right?在这里。
是吧?C:Yes,thanks.What denomination do you need?是的，谢谢。
你需要什么面额的?G:What denomination do you have?你有什么面额的?C:There are 100-Yuan notes,50-Yuan notes,20-Yuan notes,10-Yuan notes 5-Yuan notes and 1-Yuan coins.有100元纸币,50 元纸币,20 元纸币,10 元纸币5元纸币和1元硬币。
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酒店客房服务英语口语情景对话1．Housekeeping. May I come in?我是客房的，可以进来吗？2．When would you like me to do your room, sir?您要我什么时间来给你打扫房间呢，先生？3．You can do it now if you like.如果您愿意，我现在为您服务。
4．I'm sorry that your flask is empty.很抱歉您的水壶空了。
5．May I do the turn-down service for you now?现在可以为您收拾房间了吗？6．Oh, thank you. But you see, we are having some friends over.噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。
7．Could you come back in three hours?你能不能过3小时再来整理？8．Certainly, Madam. I'll let the overnight staff know.当然可以，女士。
我会转告夜班服务员。
9．Would you tidy up a bit in the bathroom？请整理一下浴室好吗？10. I would like you to go and get me a flask of hot water.我想请你给我拿一瓶开水来。
11.I've just taken a bath and it is quite a mess now.我刚洗了澡，那儿乱糟糟的。
12．Besides, please bring us a bottle of just boiled water.此外，请给我们带瓶刚烧开的水来。
13．It's growing dark. Would you like me to draw the curtains for you?天黑下来了，要不要我拉上窗帘？14．Is there anything I can do for you?您还有什么事要我做吗？15．I'm always at your service.乐意效劳。
Dialogue A (倒热水服务)A: Housekeeping. May I come in?客房服务员，请问我可以进来吗？B: Yes, please. 可以。
A: When would you like me to do your room, sir?您什么时候方便让我帮你打扫房间呢？B: You can do it now if you like. I was just about to go down for my breakfast when you came. But before you start, would you do this for me?如果你方便你可以现在就打扫。
你上来的时候我正准备下楼用早餐。
但是在你开始之前能否帮我做点事情呢？A: Yes, what is it?好的。
是什么事情呢？B: I would like you to go and get me a flask of hot water .I need some hot water to wash down（咽下）medicine after break－fast.我需要一壶热水。
我需要在用完早餐之后用热水服药。
A: I'm sorry that your flask is empty. I'll go and get you another flask that's full at once.非常抱歉热水瓶是空的，我现在立即去拿一个装满热水的水瓶。
B: Thank you. 谢谢Dialogue B (The Turn-down Service) 开夜床服务A: Good evening, madam and sir. May I do the turn down service for you now?晚上好女士和先生。
我现在可以为你做开业床服务吗？B: Oh, thank you. But you see we are having some friends here. We're going to have a small party here in the room. Could you come back in three hours?噢，谢谢。
但是我的一些朋友马上会到。
我们准备举办一个小聚会。
您可以三个小时之后再来吗？A: Certainly, madam. I'll let the overnight staff know. They will come then.好的，女士。
我会让上通宵班的同事知道。
他们到时候会来。
B: That's fine. Well, our friends seem to be a little late .Would you tidy up a bit in the bathroom? I've just taken a bath and it is quite a mess now. Besides, please bring us a bottle of just boiled water.好的。
哦。
我的朋友可能要晚到了，你可以帮我收拾一下洗浴间吗？我刚刚洗澡了浴室显得有点乱。
另外，请帮我拿一瓶纯净水过来。
A: Yes, I’ll bring in some fresh towels together with the drinking water.好的女士，我马上哪一些干净的毛巾和饮用水过来。
B: OK.好的A: May I turn on the lights for you?我可以为您开灯吗？B: Yes, please .I'd like to do some reading while waiting.好的我需要写字及阅读。
A: Yes, sir. Is there anything I can do for you?好的先生，还有什么可以帮到您的吗？B: No more. You're a smart girl/boy indeed. Thank you very much.没有了。
你的确是一个好女孩/男孩，非常感谢你。
A: I'm always at your service. Goodbye, sir and madam, and a very pleasant night。
我将一直为你们服务。
拜拜女士先生，祝你们有个非常愉快的夜晚。
overnight a. 终夜的，一夜间的Service n. 服务帮助Dialogue C （Explaining How to Get the Service for laundry）向客人解释如何享有洗衣服务A：Room Attendant客房服务员B：Guest 客人A：Excuse me. Have you any laundry(需要洗的衣服)？The laundry man is here to collect it. 打扰一下。
请问您有需要洗的衣服吗？洗衣工将在这儿为你服务。
B：No, not now, thank you.哦。
现在没有，多谢。
A：If you have any, please just leave it in the laundry bag. The laundry man comes over to (过来)collect it every morning.当您需要的时候请将衣物留在洗衣袋中，洗衣工会在每天早上过来收取。
B：Thank you.谢谢A：Please tell us or notify in the list whether you need your clothes laundry, dry-cleaning or pressing and also what time you want to get them back.当您需要衣物的湿洗，干洗机熨烫服务时请随时告知我们或者是填写洗衣，并告诉我们您需要取回衣物的时间。
B：I see. What if there is any laundry damage？I wonder if your hotel has a policy on dealing with(处理) it.好的，我想知道当出现衣物损坏贵酒店会如何处理呢？我想知道贵酒店是否有相关的政策去处理。
A：In such a case, the hotel should certainly pay for it. The indemnity（赔偿）shall not exceed ten times the laundry（烫洗费用）.在这种情况下，酒店当然需要赔偿。
赔偿金额不超过烫洗费用的十倍。
B：That sounds quite reasonable. I hope there's no damage at all.这样听起来是比较合理的，当然我希望是不会有任何损坏。
A：Don't worry, sir. The Laundry Department has wide experience in their work.不用担心，先生。
洗衣部门有着非常丰富的经验。
B：All right. Thank you for your information.好的。
感谢您带来的信息。
A：Not at all.不客气。
notify v．通知dry-clean v．干洗indemnity n．赔偿express service 快洗服务starch v．给（衣服等）浆，浆硬。