最新外贸邮件回复模板
外贸函电回复邮件范文(合集48篇)
外贸函电回复邮件范文(合集48篇)外贸函电回复邮件范文第15篇外贸函电回复邮件范文第17篇外贸函电回复邮件范文第20篇外贸函电回复邮件范文第21篇外贸函电回复邮件范文第22篇外贸函电回复邮件范文第24篇外贸函电回复邮件范文第31篇外贸函电回复邮件范文第32篇外贸函电回复邮件范文第34篇外贸函电回复邮件范文第35篇外贸函电回复邮件范文第42篇依据广告询价seeing your ad in“family life” we become interested in your silver wares of court styles. please quote us for the supply of the items listed on the enclosed query form and give your prices . shanghai. it would be appreciated if you include your earliest delivery date, terms of payment, and discounts for regular purchases.我们看过贵公司登在《家庭生活》杂志上的广告，对你们的宫廷银器颇感爱好。
请贵方按随函附表所列产品供应“.上海”报价，最好包括最快交货日期、付款条件及所能供应的定期购货折价。
承使馆推举询价we learn from the our embassy that you are producing for export hand-made shoes and gloves in natural leather. there is a steady demand here for high-class goods of this type, especially in unique designs. willyou please send us your catalog, export prices and terms of payment, together with any samples you would like to let us examine.从我国大使馆获悉贵公司制造并出口自然皮革材料的鞋类及手套。
外贸邮件回复
外贸邮件回复第一篇：外贸邮件回复要样品和问目标价格。
in order to quote you a consideable price,we have to know more detail about this product.if you do not mind,pls send me a sample and attached your anticipated price or target price第二篇：外贸邮件回复外贸邮件回复范文：收到客户询盘时的回复：Dear Sir，We hereby acknowledge receipt your inquiry of XX,(products)and I just got the information form our production department, these standards are available for us.And the now pls check the quotation below: The specification you required: The length: The diameter: The material ……The price: XX usd /pcs FOB(Tian Jin)I hope this is the one in your favor, as an experienced company(ISO9001:2000)in the XX field for more than 20 years.And we take the opportunity seriously to cooperate with you.If you have any questions, pls feel free to contact me.I will try my best.Thanks and regards Singature客户询盘模糊，像客户询问规格Dear Sir，Thanks for your inquiry of our XX(products).On Dec.10th.And we are in XX field for many years, so we are confident we can do it.But the specification you given is still lack.Such as the diameter, material, quantity and so on…, so pls can you send us the details? The drawing(CAD)is ok.After we confirmed, we are happy to provide you with our good quality and competitive price.Looking forward your soonest reply, Thanks and regards Singature针对客人的讨价还价的回复 Dear Sir，Sorry for my late reply, Idiscuss with our boss for a long time, but regarding the price, it is near our bottom line, you know the market is changing everyday, and it is hard to cut more on cost as we need the products with best quality.But we treasure our first cooperation, so we allow you a 2% discount, this is the best I can do for you.I hope that if you have the will to co operate, pls don’t just focus on the price, the most important is the quality, I think.If you any comments, pls let me know.Thanks and regards, Angela 这个得针对情况，如果利润真的不太高，就这样写么有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦。
外贸回邮件作文万能模板
外贸回邮件作文万能模板
尊敬的XXX，。
非常感谢您的来信。
我们对您的询盘表示衷心的感谢，并且非
常高兴能够与您建立业务合作关系。
我们一直以来都致力于为客户
提供最优质的产品和最专业的服务，希望能够与您合作共赢，共同
发展。
首先，我们对您的询盘表示感谢。
在收到您的询盘后，我们立
即进行了详细的了解和分析，并且我们的专业团队已经开始着手处
理您的需求。
我们将会尽快给您一个详细的报价和产品信息，以满
足您的需求。
其次，我们非常愿意与您建立长期的合作关系。
我们深知合作
伙伴关系的重要性，我们愿意与您共同努力，共同发展。
我们相信，通过双方的努力和合作，我们一定能够取得共同的成功。
再次，我们将会尽最大的努力来满足您的需求。
我们拥有一支
经验丰富、专业素质过硬的团队，他们将会竭诚为您服务，以确保
您得到最满意的产品和服务。
最后，我们真诚期待能够与您建立业务合作关系。
无论是在产品质量、价格还是服务方面，我们都将会做到最好。
我们相信，通过双方的努力和合作，我们一定能够取得共同的成功。
再次感谢您的来信，期待与您的合作！
祝商祺！
此致。
敬礼。
XXX公司。
敬上。
与老外客户交流的38个邮件回复模板
与⽼外客户交流的38个邮件回复模板1.更改合同条件谢谢你您在9⽉20⽇的信中附上所附的条款和条件合同草案。
应有到内部程序，我们将⽆法开通信⽤证9⽉，我们必须征求您的安排，以延长我们的信⽤证开⽴时间截⽌⽇期为9⽉30⽇⾄10⽉10⽇。
合同草案的所有其他部分我们可以接受。
我们对任何不便表⽰歉意，并感谢您的⽀持提⾼你的理解和合作。
2.商妥合同⽅安案在回复你的今天有关延长信⽤证开标截⽌⽇期的信函，作为a妥协，我们可以同意延长⾄2000年10⽉5⽇。
我们相信你的银⾏在截⽌⽇期前将有充⾜的时间为贵公司开⽴信⽤证是10⽉5⽇。
3.付付合同书付付合同书时，要双⽅确认完合同的内容后，签上本公司的名字，然后送付两份，请对⽅签完后反还⼀份。
谢谢你你在9⽉21⽇的信中确认你接受合同条款。
我们附上我们正式签署了两份合同。
PLS。
签署并返回⼀个复制给我们。
4.订货这是试订货的信件例⽂。
为使对⽅清楚欲订产品，要明确产品⽬录的⽇期和产品编号。
我们参考项⽬42出现在第10页，您的⽬录No.3456是2000年3⽉号Huly。
5.我⽅想了解因为我们相信第42项将在我们的市场销售良好，我们想订购100单位。
如果这100个单位销售良好，那么我们会考虑更⼤的订单未来。
请通过退货通知我们付款⽅式和发货⽇期。
6.确认订货提醒对⽅注意产品⽬录上的价格存在有效期限的问题。
谢谢你您今天通过传真订购。
正如我们的产品⽬录中所提到的那样，我们将发货在收到信⽤证后⼗天内。
我们可以保持每个的价格项⽬直到本⽉底，这也在⽬录中提到。
因此，除⾮信⽤证及时开通，否则我们将不得不引⽤新的信⽤证价钱。
我们等待信⽤证。
7.请求延期交货，分批交货。
感谢您今天的传真，向我们订购了⼀百（100）单元的第42项订单。
但是，由于我们现在只有五⼗（50）个库存单元供即时装运，其余五⼗（50）个单元可供装运在⼀个⽉的时间⾥。
我们提供以下两种选择：（1）⼗天内发货50台。
四⼗天内剩余的五⼗⼈。
外贸英文邮件回执回复
外贸英文邮件回执回复（一）客户主动询价，我方报价Dear Mr./Ms XXThanks for your inquiry about XX products by e-mail dd xxxx, 2007! Now we here kindly quote you our best XX price as following: Products name:Specification, weight and size: Packing: Payment: Delivery time: Shipment fee: Quantity: Validity: Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon（二）我方主动询价，向客户报价Dear Mr/Ms XXWe have met somewhere / we knew your inquiry about XX products on alibaba. We are pleased we can supply them, now we here kindly quote you our best price as follows: Products name: Specification, weight and size: Packing: Payment: Delivery time: Shipment fee: Quantity: Validity: Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon.三问客户对报价的意见：1，第一次询问：Dear Mr/Ms XXRe XX products, We have quoted you FOB/CIF/ price by e-mail dd XXXX, 2007.. Haveyou received it? Please check it and let me know your comments about the price.Looking forward to hearing from you soon.Dear Mr/Ms XXRe XX products, we have e-mailed you FOB/CIF/price after Canton Fair on Oct 24, 2006. Hope you have received it. What's your opinion? Can you accept it? If you have any problems, please let me know, I will try to solve it.Looking forward to hearing from you soon.2，第二次询问：Dear Mr/Ms XXRe the XX products, I have e-mail the FOB QINGAO price to you dd XX , 2007. And asked for your comments on XX, 2007. But still no reply . Have you received it? Please review it and let me know your comments. If any problems, please don't hesitate to contact us, We shall be pleased to be of service to you at all times.Thanks in advance for your quick reply!3，第三次询问：Dear Ms/Ms XXRe XX products, we have quoted you FOB/CIF/ price by e-mail after Canton Fair on Oct 24, 2006. But for a long time, you haven't replied us. So we sent two e-mail to you asking for your comments on Nov 9 and Nov 21, 2006. But still no reply. Now I 'd like to know whether you still interested in this item.Looking forward to hearing from you soon.Dear Mr/Ms XXRe XX products, we have contacted you two times. But still no your confirmation. Now our factory has been full of production. If you still can't confirm, I'm afraid we can't arrange for your order. So please inform your customer and send us confirmation as soon as possible.Looking forward to hearing from you soon.4,重新报价1)Dear Mr./Ms.XXRe XX products, we have quoted you FOB QINGAO price , But for a long time,youhaven't reply us. So we sent two e-mail to you asking for your comments on Nov 13 and Nov 23, 2006. Now we here kindly requote you the adjusted price as follows: USDXX/pcHope you can accept this price.If sample required, we will send to you for your approval.Thanks in advance for your quick reply!2) )Dear Mr./Ms.XXRe XX products,I have quoted you FOB QINGAO price.. We have checked our factory about the price, Now we here requote you the new price as follows, USDXX/pcHope you can accept this price.If sample required, we will send to you for your approval.5，询问对新价格的意见Dear Mr./Ms.XXRe XX products, in order to build our further business relationship. we have requote you new price on XX, 2007.Have you received it?. If you check other suppliers ,you will find this is our bottom price, hope you satisfied this time and accept it.四，样品a) 寄样前的预备：Dear Mr/Ms XX1）The XX samples are ready, now we would like to verify the specification ,size and quanlity and your detail address(including telephone , fax no.) as follows: When we receive your confirm, we will send it to you ASAP.2）Re the express and sample fee, would you share half ? Because the cost is very high for us. If you agree this time, when you order, we will deduct the above fee.b) 寄样品（告知客户品名，规格，寄样日期，快件号码等）Dear Mr/Ms XXRe XX samples, we have sent two pieces to you by EMS last week.The tracking No is XXXX, please check receive it.c) 询问客户是否收到样品，意见如何，检验结果，改进意见Dear Mr/Ms XXRe XXX samples, have you have received it? Now I 'd like to know the inspection results and your opinion? If any problem, please don’t hesitate to inform us so that we can try our best to solve for you.d) 寄改进后的样品Dear Mr/Ms XXRe XXX products, we have sent the improved samples to you, by EMS last week. The tracking No is XXXX, please check receive it. Hope you will be satisfied it.e) 询问客户是否收到样品，意见如何，检验结果Dear Mr/Ms XXRe XXX products, we have sent the improved samples to you, Have you received it? Please let us know your opinion. Hope you satisfied this time.五，订单f) 样品合格，是否下订单，何时下订单(1) Dear Mr/Ms XXRe XX products, you told us the samples had passed the test. Now will you consider purchasing above itemsopinion at an early date.Looking forward to hearing from you soon. Hope to start a new business in the near future!(2) Dear Mr/Ms XXRe XX products, you have sent us the test report on Dec 14, 2006. And informed us you would place an ordeorder. Could you tell me when you will place the order?g) 催问客户下订单Dear Mr/Ms XXRe XX products，you told us you would purchase order on XXX , 2007. But we still no reply you order for a long time. Now please tell us when you will order so that we can arrange the production. ASAP.六，信用证h) 催开信用证Dear Mr/Ms XXRe contract No。
外贸回访客户的邮件模板
外贸回访客户邮件模板尊敬的[客户姓名],您好！我是[您的名字]，来自[公司名称]。
非常感谢您过去对我们公司的支持和合作。
为了更好地了解您对我们产品和服务的满意度，我们希望能够与您进行一次回访，并听取您的宝贵意见和建议。
在过去的合作中，我们一直致力于为客户提供优质的产品和满意的服务。
为了确保我们能够持续改进并满足客户需求，我们需要听取来自客户的反馈和建议。
因此，您的意见对我们非常重要。
在回访中，我们将主要涉及以下几个方面：1. 产品质量与性能请告诉我们对我们产品质量和性能有何评价？是否有任何问题或建议？2. 交货时间与物流在过去的合作中，物流运输是否按时到达？是否有任何延误或损坏情况发生？如果有任何问题，请告诉我们，以便我们可以采取相应措施进行改进。
3. 售前与售后服务请问您对我们公司售前与售后服务满意吗？如果有任何不满意之处，请告诉我们，我们将努力改进。
4. 价格与付款方式在过去的合作中，我们的价格和付款方式是否满足您的需求？如果有任何问题或建议，请告诉我们。
5. 合作体验与未来合作意向请问您对我们公司的整体合作体验如何？是否有任何值得称赞或改进之处？另外，我们非常希望能够继续与您合作，如果您有任何未来合作意向，请告诉我们。
为了方便您参与回访，我们提供以下几种回访方式：1.邮件回复：您可以直接回复此邮件，在邮件中提供您的反馈和建议。
2.电话回访：如果您愿意接受电话回访，请提供一个方便联系的时间段和电话号码。
3.在线调查表：如果更倾向于匿名回答问题，您可以通过在线调查表的链接进行回访。
再次感谢您对我们公司的支持和合作。
期待听到您宝贵的意见和建议，并为您提供更好的产品和服务。
如果您有任何其他问题或需要进一步沟通，请随时与我联系。
祝好！[您的名字] [公司名称] [联系方式]。
外贸邮件回复格式范文800字(通用范文8篇)
外贸邮件回复格式范文800字(通用范文8篇)外贸邮件回复格式范文(通用范文)：1在一个月的实习工作中，我得到了各位领导和老师的指导和帮助，我对于一些不能解决的事情也同时进行了解和思考，这样我在以后的工作中也会更有针对性，也更有目的性。
在这里我非常感谢领导和同事对我的指导帮助。
这里的员工都很热情，不但学到了很多东西，而且和顾客关系也更好了。
对待顾客要用到感谢的心去对待，在工作中每个人都是很敬业的人，这主要体现在对待顾客方面。
特别是那些态度不好的员工，我们都是要进行批评，所以每个人都会抱怨和生气。
所以我们是一名外贸公司的员工，要以顾客为中心，尽量满足顾客的要求。
这个月我基本上做到了这一点，并且和同事之间能够做到和睦相处，互帮互助，不欺骗顾客。
虽然这个月我没有在外贸公司做出什么贡献，但是我学到了很多，比如我有一天去外贸公司的时候，看到一家客户很多的时候，就马上联系客户，让他们在我们的帮助下，能给他们解决这个问题。
但是我们也还是做得很好的，我也是学到了很多，这样的收获也是很大的。
现在我也即将结束我在外贸公司的工作，即将开始我以后的工作。
外贸邮件回复格式范文(通用范文)：2时光荏苒，三天的外贸业务培训已经结束了，经过了这段时间对外贸易方面的学习，也从中学到了些什么，感触颇多。
首先我要感谢公司给我这次外贸培训的机会，公司的各项培训也给我提供了许多与同行们相互交流学习的机会。
在这次外贸业务培训学习中，我们学习了《外贸合同法》、《外汇买卖合同解析》、《国际合同法》、《国际外贸合同法》、《外汇买卖合同法》、《国际贸易流程》、《国际货物运输合同法》、《国际外汇储备制度》、《国际商用外汇许可证条款》、《国际贸易结算及交易条款》、《国际商用外汇管理条款》、《外汇买卖合同解析》。
通过这些对外贸易方面的学习，让我深刻地理解了我国国际外贸运输业的相关法规，也让我更深地体会到了国外贸易方面的知识。
这次外贸培训让我对国际贸易有了更深入的认识，也让我更好地将所学与实际操作相结合。
英文回复邮件格式(3篇)
第1篇Dear [Recipient's Name],I hope this email finds you well. I am writing in response to your inquiry regarding the product information that you requested. I appreciate your interest in our products and would be more than happy to provide you with the details you need.Firstly, let me introduce myself. My name is [Your Name], and I am a [Your Position] at [Your Company]. We specialize in [Your Company's Main Business], and we strive to deliver high-quality products that meet the needs of our customers.Now, let's dive into the details of the product you are interested in. The product is called [Product Name], and it belongs to our [Product Category]. Here is a brief overview of the product:1. Product Description:[Product Name] is a [Product Type] designed to [Product Purpose]. It features [List key features and benefits]. This product is widely used in [Applications or Industries], and it has gained immense popularity among our customers due to its exceptional performance and reliability.2. Product Specifications:To provide you with a better understanding of the product, here are its key specifications:- Model: [Product Model]- Dimensions: [Length x Width x Height]- Weight: [Weight]- Color: [Available Colors]- Power Source: [Power Source]- Material: [Material Used]- Warranty: [Warranty Duration]3. Product Advantages:[Product Name] offers several advantages that set it apart from its competitors:- High Performance: Our product is designed to deliver [List performance benefits].- Durability: Made with high-quality materials, [Product Name] ensures long-lasting performance.- User-friendly: The product is easy to operate, even for beginners.- Eco-friendly: [Product Name] is designed with the environment in mind, using [List eco-friendly features].- Competitive Pricing: We offer [Product Name] at a competitive price, ensuring that you get the best value for your money.4. Ordering Process:If you are interested in purchasing [Product Name], please follow these steps:- Step 1: Visit our website at [Website URL] and navigate to the [Product Category] section.- Step 2: Select [Product Name] from the available options.- Step 3: Choose the desired specifications, color, and quantity.- Step 4: Add the product to your cart and proceed to checkout.- Step 5: Provide your shipping and billing information, and complete the purchase.5. Shipping and Delivery:We offer [List shipping options] to ensure that your order is delivered promptly and safely. The estimated delivery time is [Delivery Time],depending on your location. You will receive a tracking number via email once your order is shipped, allowing you to monitor its progress.6. Customer Support:At [Your Company], we prioritize customer satisfaction. Our dedicated customer support team is available to assist you with any inquiries or concerns you may have. You can reach us via email at [Customer Support Email], phone at [Customer Support Phone Number], or live chat on our website.7. Return Policy:We offer a [Return Policy Duration] return policy for all our products. If you are not satisfied with your purchase, you may return the product in its original condition within the specified duration. Please refer to our Return Policy for more details.I hope this information is helpful in addressing your inquiry. If you have any further questions or require additional assistance, please do not hesitate to contact us. We are committed to providing you with the best possible experience and ensuring that your needs are met.Thank you for considering [Your Company] as your preferred supplier. We look forward to serving you and providing you with high-quality products that exceed your expectations.Best regards,[Your Name][Your Position][Your Company][Contact Information]第2篇Dear [Recipient's Name],I hope this email finds you well. I am writing to respond to yourinquiry regarding our product pricing and delivery options. Thank youfor considering our products for your needs.First and foremost, I would like to express my sincere gratitude for reaching out to us. We value your interest and are committed toproviding you with the highest quality products and services. Without further ado, let's dive into the details of your inquiry.1. Product PricingWe understand that pricing is a crucial factor in your decision-making process. Therefore, we have carefully structured our pricing to offer competitive rates while ensuring the quality and value of our products. Below is a breakdown of our pricing structure:a. Base Price: Our base price is determined by the cost of raw materials, manufacturing, and other associated expenses. This price serves as the foundation for all our offerings.b. Quantity Discounts: We offer attractive quantity discounts for bulk orders. The more you purchase, the lower the unit cost becomes. Please refer to our price list for specific discounts applicable to different quantities.c. Customization: We understand that every customer has unique requirements. If you need any customization to our standard products, we will provide you with a separate quote based on the additional labor, materials, and time required.d. Shipping and Handling: Our prices do not include shipping andhandling charges. These costs will be calculated based on the weight, size, and delivery destination of your order. We will provide you withan estimated shipping cost once we have the necessary details.2. Delivery OptionsWe offer various delivery options to cater to different customer preferences and requirements. Here is a summary of our availabledelivery methods:a. Standard Delivery: This option is suitable for most customers. Wewill ship your order via standard shipping, which typically takes [X] to [X] business days depending on the delivery location.b. Express Delivery: If you require your order to be delivered as soonas possible, we offer express delivery services. This option will incur additional charges, but it will significantly reduce the delivery time.c. Pick-up: If you prefer, you can pick up your order from our warehouse. Please inform us of your preferred date and time, and we will ensureyour order is ready for pick-up.d. Drop-off: In certain cases, we may offer drop-off services at your specified location. This option is subject to availability andadditional charges.3. Payment TermsWe accept various payment methods to ensure your convenience. Here are the available payment options:a. Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.b. PayPal: PayPal is another convenient payment method we offer. Simply log in to your PayPal account and authorize the payment.c. Bank Transfer: For larger orders or bulk purchases, we offer bank transfer as a payment option. Please contact our finance department for specific account details.d. Letter of Credit: We can also accept letters of credit for international orders. Please discuss this option with our sales team for further details.4. Additional Informationa. Minimum Order Quantity: We have a minimum order quantity of [X] units for most of our products. If you require a smaller quantity, please let us know, and we will do our best to accommodate your request.b. Product Samples: We are more than happy to provide product samples upon request. Please contact our customer service team for further instructions.c. Technical Support: Our dedicated technical support team is available to assist you with any inquiries or concerns regarding our products. Please feel free to reach out to us at [contact information].d. Warranty: We offer a [X]-year warranty on all our products, subject to the terms and conditions outlined in our warranty policy. Pleaserefer to our website for more information.5. ConclusionIn conclusion, we are confident that our products, pricing, and delivery options will meet your requirements and exceed your expectations. We are committed to providing you with the highest quality products and services, and we are eager to establish a long-lasting business relationship with you.Please feel free to reach out to us if you have any further questions or concerns. Our team is available to assist you 24/7, and we will be more than happy to provide you with any additional information you may need.Thank you once again for considering our products. We look forward to hearing from you soon and assisting you with your needs.Best regards,[Your Name][Your Position][Your Company Name][Contact Information][Company Website]第3篇Dear [Recipient's Name],Thank you for your email dated [Date], in which you requested information about our [Product Name]. I appreciate your interest in our product and am delighted to provide you with the details you require.To begin with, let me give you a brief overview of [Product Name]. Our [Product Name] is a [describe the product's main purpose or function] that has been designed with the latest technology and innovative features to meet the needs of [target audience or market]. It is widely recognized for its [list one or two key benefits or selling points].Now, let me delve into the specifics of [Product Name] and answer your questions in detail.1. Product Specifications:- Dimensions: [Product dimensions (height, width, depth)]- Weight: [Product weight]- Color: [Available color options]- Material: [Product material]- Power Source: [Battery-operated, AC-powered, etc.]- Warranty: [Warranty period]2. Key Features:a. [Feature 1]: [Description of the first key feature, highlighting its benefits]b. [Feature 2]: [Description of the second key feature, emphasizing its advantages]c. [Feature 3]: [Description of the third key feature, explaining how it adds value to the product]3. Pricing:The retail price of [Product Name] is [price], which includes [list any included accessories or services]. However, we offer various promotionaldiscounts and packages to make it more affordable for our customers. Please refer to the following options:a. Discounted Price: [Discounted price, if applicable]b. Bundle Offer: [Description of the bundle offer, including other products or services]c. Subscription Plan: [Description of the subscription plan, if available]4. Availability:Our [Product Name] is currently available in [list the regions or countries where the product is available]. If you are located outside of these regions, please note that shipping costs may vary depending on your location.5. Ordering Process:To order [Product Name], please follow these simple steps:a. Visit our website at [website URL]b. Navigate to the "Shop" section and select [Product Name]c. Choose the desired configuration, color, and quantityd. Add the product to your cart and proceed to checkoute. Enter your shipping and billing informationf. Review your order and complete the purchase6. Customer Support:We take pride in providing excellent customer support to ensure your satisfaction. If you have any questions or concerns regarding [Product Name], please feel free to contact our customer support team at [customer support email] or [customer support phone number]. Our team is available [list the available support hours] to assist you.7. Return Policy:We understand that purchasing a product online can be a bit uncertain. Therefore, we offer a [return period] return policy for [Product Name]. If you are not satisfied with your purchase, you can return the product in its original condition and packaging within the specified return period for a full refund or exchange.In conclusion, [Product Name] is a high-quality product that offers [list one or two key benefits or selling points]. We believe it will meet your needs and exceed your expectations. If you have any further questions or require additional information, please do not hesitate to contact us.Once again, thank you for your interest in our product. We look forward to serving you and providing you with a seamless purchasing experience.Best regards,[Your Name][Your Position][Your Company Name][Contact Information]。
外贸信函回复
外贸信函回复【篇一：外贸函电常用回复】1、 telex released b/l电放提单2、 for your reference 做为你的参考3、 sign back 签回4、 pls see attachment 请看附件5、 pls sign back the telex releae letter . 请签回电放信6、 pls find attached so for your reference (yr ref.) 请查收附件做为你的参考7、 pls make sure your cargo will send to our warehouse before tomorrow afternoon(18:00pm).请尽量将你的货在明天下午6点前送到我们的仓库8、 pls see attchment and cfm the b/l of xxx. 请收附件并且确认提单为xxx是否ok？9、 i receipted the telex released requirment , but no payment receipt , we can’t telex release this cargo.pls mail it to me hurry!我有收到电放函，但未收到付款收据，请尽快email过来，否则我们不能电放此票货物。
10、any further question, pls feel free to contact me, tks! 有任何问题，请及时联络我11、enclosed booking form for yr ref, pls fill it out by return附件所涵内容给你参考，请填好后回传给我12、enclosed our airport warehouse address for yr send the cargo tomorrow morning请于明天早上送货，附件为飞机场仓库地址13、pls find the attached , 1 filed for two telex release b/l to chicago and check it ‘s ok or not 请收附件，我已电放好了去芝加哥的两票货物，请检查是否ok？14、have received已有收到15、received with tks. 收到，谢谢16、received and will arrange s已收到且将会安排17、the s/o can use till next week. 这份s/o下星期也可以使用18、please confirm the attached bill by s请确认附件并传回19、please kindly advice yr po#. 请提供po号码20、please find the attached invoice for yr s 请查收附件中的付款单做参考21、i have release s/o to you , pls received it . 我已有释放s/o给你，请查收。
外贸邮件简单回复 -回复
外贸邮件简单回复-回复尊敬的先生/女士，非常感谢您的来信/询盘，我们对贵公司对我们产品的兴趣表示赞赏。
以下是对您提出问题的详细回复：[中括号内的内容]第一步：理解问题首先，我们要确保对您的问题准确理解。
您在邮件中提到的[中括号内的内容]是对我们产品/服务的具体问题/需求。
我们非常重视每位客户的反馈，因此我们会一一回答您的问题。
第二步：回答问题1. [问题1][回答1]对于[问题1]，我们提供了以下解决方案。
[详细解释或介绍具体产品]。
此产品具有以下特点：[详细描述产品的特点和优势]。
2. [问题2][回答2]对于[问题2]，我们可以提供以下建议/解决方案。
[详细解释或介绍具体操作步骤]。
3. [问题3][回答3]对于[问题3]，我们很高兴能为您提供帮助。
[详细解释或介绍具体操作步骤]。
第三步：提供额外信息/建议除了回答您的具体问题外，我们还希望能提供一些额外的信息或建议，以满足您的进一步需求。
1. [相关产品/服务]如果您对我们的[相关产品/服务]感兴趣，我们可以为您提供更多详细信息或样品。
请告诉我们您的具体需求，我们将尽力满足您的要求。
2. [后续步骤]如果您对我们的回答有任何进一步的问题或疑虑，随时与我们联系。
我们的团队将竭诚为您服务，并提供您所需的支持。
第四步：结束再次感谢您的来信/询盘，我们非常期待与您合作的机会。
如果您有任何其他问题，请随时与我们联系。
最后，我们祝愿您和贵公司生意兴隆、事业蒸蒸日上！谢谢！最诚挚的问候，[您的名字][职位/公司][联系方式]。
做外贸与客户沟通回复模板范文
做外贸与客户沟通回复模板范文一、引言在外贸工作中，与客户的沟通是非常重要的一环。
良好的沟通可以建立起客户信任和合作的基础，而回复客户的邮件也是一项需要技巧和耐心的工作。
本文将为您介绍一些针对不同情况的回复模板范文，希望能够帮助您更好地与客户进行沟通。
二、客户询价回复模板1. 当客户询价时，我们可以使用以下回复模板：尊敬的客户，非常感谢您对我们公司的产品/服务所表现出的兴趣。
我们将立即安排相关人员为您提供详细的报价和产品/服务信息。
请您耐心等待，我们将尽快回复您的询价。
祝好！公司名称2. 当客户询价时，我们可以使用以下回复模板：尊敬的客户，感谢您对我们产品/服务的关注。
我们想确认您的需求，以便我们能够为您提供准确的报价。
麻烦您提供以下信息：- 产品/服务规格- 订购数量- 需求交货时间一旦收到您的详细需求，我们将立即为您提供报价。
祝好！公司名称三、客户订单确认回复模板1. 当客户确认订单后，我们可以使用以下回复模板：尊敬的客户，非常感谢您选择我们公司的产品/服务。
您的订单已经收到并确认，我们将尽快为您安排生产/交付。
如有任何特殊要求或变更，请及时与我们联系，我们将尽全力满足您的需求。
祝好！公司名称2. 当客户确认订单后，我们可以使用以下回复模板：尊敬的客户，感谢您选择我们公司的产品/服务。
我们已经收到您的订单，并将尽快安排生产/交付。
我们将确保订单准时交付并满足您的需求。
如有任何疑问或特殊要求，随时欢迎与我们联系。
祝好！公司名称四、客户投诉回复模板1. 当客户投诉时，我们可以使用以下回复模板：尊敬的客户，非常抱歉您遇到了问题，我们非常重视您的反馈。
我们会立即调查此事，并尽快给您答复。
如果可能的话，我们会尽一切努力解决问题，并确保不会再次发生。
再次感谢您对我们公司的支持与信任。
祝好！公司名称2. 当客户投诉时，我们可以使用以下回复模板：尊敬的客户，非常抱歉给您带来了不便，我们会立即处理您的投诉，并尽快给您答复。
外贸回复邮件话术
外贸回复邮件话术1. 亲，收到你的邮件啦，就像收到远方朋友的来信一样开心呢。
你问的产品规格呀，咱这儿有不少选择。
就好比去餐馆点菜，有小份、中份、大份，咱的产品也有不同的规格供你挑选。
你看你大概需要哪种量级的呢2. 嗨呀，你关于价格的疑问很正常呀。
咱这价格就像建房子的基石，是综合了好多成本定出来的。
原材料就像盖房子的砖头，工人工资好比水泥，运输费呢像那些运材料的小推车，这么多东西加起来才是这个价呢。
你要是觉得贵，咱可以再商量商量，看看能不能给你个小优惠，就像给老朋友打个折3. 哟，你提到交货期啦。
这个交货期呀，就像火车的时刻表，得按照计划来。
不过有时候也会有点小变动，就像火车偶尔也会晚点。
但是咱会尽量保证按时交货的，就像火车司机总会想办法把时间赶回来。
你那边有没有特别急的需求呀4. 亲爱的，你问产品质量咋样。
咱的产品质量那可是杠杠的，就像金刚钻一样硬。
我给你说个事儿，之前有个客户和你一样有顾虑，后来拿了样品一试，就像发现了宝藏一样，立马下了大订单呢。
你要是不放心，咱也可以先寄个样品给你瞅瞅呀5. 嗨，看到你邮件里对包装有要求。
包装就像人的衣服，得既好看又实用。
咱有多种包装方式呢，普通包装就像日常的便装，简洁大方；还有精致包装，就像参加晚宴的礼服，高端大气。
你想要哪种风格的包装呀6. 哟呵，你提到了售后服务。
这售后服务呀，就像一个温暖的港湾。
不管你在使用产品的过程中遇到啥问题，就像船在海上遇到风浪，你都可以随时找我们。
咱就会像经验丰富的水手一样，帮你解决问题，你不用担心啦7. 亲，你问咱有没有新的产品系列。
这就像问厨师有没有新菜谱一样。
当然有啦！咱一直在研发新东西呢，就像厨师不断尝试新菜品。
这些新产品就像刚出炉的蛋糕，新鲜又诱人。
你想了解一下不8. 嗨呀，你说对我们公司不太了解。
咱公司就像一个大家庭，每个员工都像家庭成员一样用心做事。
这么多年来，就像一棵大树慢慢成长，在行业里也有了自己的根基。
你要是和我们合作，就像加入这个大家庭，肯定能感受到温暖和靠谱呢9. 哟，你在邮件里说担心运输风险。
外贸涨价邮件模板 -回复
外贸涨价邮件模板-回复以下是一个外贸涨价邮件模板，共分为六个部分，详细解释了每个部分的重点和应该包含的信息。
邮件主题：关于产品涨价的通知尊敬的客户，我们衷心感谢您长期以来对我们公司的支持与合作。
受全球市场原材料成本上涨等因素影响，我们不得不对我们的产品价格进行相应的调整。
本邮件将一步一步回答您可能会有的问题，以帮助您了解我们调整价格的原因和目的。
部分1：引言和感谢在这一部分，我们首先要表达对客户的感谢之情，并回顾我们与客户之间的合作历程。
我们可以简单描述我们的企业理念和价值观，并强调我们一直致力于提供高品质的产品和优质的服务。
部分2：全球市场情况在这一部分，我们详细解释全球市场的相关变化和影响我们产品价格的因素。
可以提到外汇汇率的波动、原材料成本的上涨以及国际贸易政策的调整等。
强调我们企业作为全球供应链的一部分，无法避免这些外部因素的影响。
部分3：产品价值和品质在这一部分，我们要重新强调我们产品的价值和品质。
可以简要介绍我们的产品的特点和优势，并提供相关的证书和认证信息，以证明我们产品的质量是有保证的。
我们还可以引用一些客户的好评或者成功的案例，加强客户对我们产品的信心。
部分4：价格调整的背后原因在这一部分，我们将解释为什么我们需要对产品价格进行调整。
可以简要介绍有关原材料成本的涨幅以及其他费用的上升如运输费、人工成本等。
我们要向客户传达我们的目标是为了保持公司的可持续经营，确保产品质量和服务不会受到影响。
部分5：调整后的价格和优惠措施在这一部分，我们将详细说明产品价格的调整幅度，并指出涨价对客户的影响。
在这里我们可以提供一些促销活动或者优惠措施，以减轻客户的负担。
可以包括提供更长的信用期限、额外的折扣或者赠品等。
部分6：对后续合作的期待和展望在这一部分，我们表达对客户的再次感谢，并对未来的合作提出期望。
可以提到我们会继续努力保持顶级的产品品质和卓越的客户服务，同时也欢迎客户提出任何疑问或者意见。
外贸邮件回复模板
未付款回复模板Dear $buyer,We have got your order of XXXXXX But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！Best Regards$myname译文：我们已收到在产品发货后，告知买家相关货运信息：您好先生/女士非常高兴的告知您，邮递员刚刚取走您所买的产品。
您的产品将通过EMS的方式，在7个工作日后到达您那里。
物流单号为：***********，物流查询地址：*****物流信息更新到网页上需要1-2个工作日，我们会实时查看物流信息，如果由于物流出现耽搁，我们会及时的告知您。
期待您的回馈！网站评语：告知买家产品已经发货，并给买家一个初步的交易等待时间区间。
如果使用小包或碰到物流堵塞的意外，也可以在这封邮件告知买家，做好产品延迟到达的心理准备。
Hello Sir/MadamIt's a pleasure to tell that the postman just picked up your item from our warehouse. It's by EMS, 5-7 working days to arrive.Tracking number is： *********Tracking web is： ********You can view its updated shipment on the web, which will be shown in 1-2 business days. Also our after sales service will keep tracking it and send message to you when there is any delay in shipping.We warmly welcome your feedback.货物到达海关后，提醒货运相关进展：Hello Sir/MadamThis is **. I am sending this message to update the status of your order. The information shows it was handed to customs on Jan. 19. Tracking number：************. You can check it from web: ***************.You may get it in the near future. Apologize that the shipping is alittle slower than usual. Hope it is not a big trouble for you.Best Wishes.您好先生/女士我是**。
外贸邮件-史上最全的回复询盘模板
外贸邮件－史上最全的回复询盘模板模版给大家提供个初期的解决思路，实际中要根据自身的问题做出相应的回复1.未付款订单Dear $buyer,We have got your order of XXXXXX。
But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！Best Regards$myname译文：我们已收到你的订单，但订单似乎未付款。
如果在价格和尺寸上有什么能帮助的，请随时与我联系。
当付款完成，我将立即备货并发货。
谢谢！提示：请根据您产品自身特点对描述内容进行修改。
2.已付款订单Dear $buyer,Your payment for item XXXXXXXhas been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks!Best Regards$myname译文：您的订单编号为XXXXXXX的款项已收到，我们将在承诺的XXX天内发货，发货后，我们将通知你货运单号。
如果您有任何问题请随时联系我。
外贸邮件范文及翻译_外贸邮件回复技巧
外贸邮件范文及翻译_外贸邮件回复技巧邮件范文1:Dear [Client's Name],Thank you for your email and your interest in our product. We appreciate the opportunity to do business with you.Regarding your inquiry about product specifications and pricing, please find attached our latest product catalogue. It includes detailed descriptions, specifications, and pricing for all our products. We believe that you will find the information you are looking for.Thank you again for considering our products.Best regards,[Your Name]亲爱的[客户的姓名]感谢您的邮件和对我们产品的兴趣。
我们很高兴有机会与您合作。
如果您还有任何进一步的问题，或者我们能提供任何其他帮助，请随时告知。
我们致力于提供优质的客户服务，期待与您合作的可能性。
再次感谢您考虑我们的产品。
谢谢并致以最诚挚的问候[您的姓名]邮件范文2:Dear [Client's Name],To proceed with your order, please confirm the quantity and specifications of the products you are interested in, as well as the shipping address. Upon receiving this information, we will prepare a proforma invoice for you.If you have any further questions or need assistance, please do not hesitate to contact us. We are here to help and look forward to the opportunity to do business with you.Best regards,[Your Name]亲爱的[客户的姓名]针对您对运输选择的询问，我们提供多种选项以满足您的需求。
外贸邮件回复模式范文
1.⽆法提供客户想要的产品时回复 Dear Thank you for your enquiry of 12 March cate 9 cable. We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand. We would, however, like to take this opportunity to offer the following material as a close substitute: Cate 5, US$__ per meter FOB Shanghai, including your commission 2%. Please visit our catalog at for more information on this item. If you find the product acceptable, please email us as soon as possible. Sincerely, 2.对客户⼀般讯盘的三种回复 Dear Mr. Jones: We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21. In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports. Shipment to be made within two months after receipt of your order payment by L/C payable by sight draft. Please note that we have quoted our most favorable price and are unable to entertain any counter offer. As you are aware that there has lately been a large demand for the above commodities. Such growing demand will likely result in increased prices. However you can secure these prices if you send us an immediate reply. Sincerely, Dear Mr. Jones: We thank you for your letter dated April 8 inquiring about our leather handbags. As requested, we take pleasure in offering you, subject to our final confirmation, 300 dozen deerskin handbags style No.MS190 at $124.00 per dozen CIF Hamburg. Shipment will be effected within 20 days after receipt of the relevant L/C issued by your first class bank in our favor upon signing Sales Contract. We are manufacturing various kinds of leather purses and waist belts for exportation, and enclosed a brochure of products for your reference. We hope some of them meet your taste and needs. If we can be of any further help, please feel free to let us know. Customers’ inquiries are always meet with our careful attention. Sincerely, Re: SWC Sugar Dear Sirs, We are in receipt of your letter of July 17, 2002 asking us to offer 10,000 metric tons of the subject sugar for shipment to Japan and appreciate very much your interest in our product. To comply with your request, we are offering you the following: 1. Commodity: Qingdao Superior White Crystal Sugar. 2. Packing: To be packed in new gunny bag of 100kgs. each. 3. Quantity: Ten thousand (10000) metric tons.4. Price: US dollars one hundred and five (US$105.00) per metric ton, Fob Qingdao. 5. Payment: 100% by irrevocable and confirmed letter of credit to be opened in our favor through A1 bank in Qingdao and to be drawn at sight. 6. Shipment: Three or four weeks after receipt of letter of credit by the first available boat sailing to Yokohama direct. Please note that we do not have much ready stock on h and. Therefore, it is important that, in order to enable us to effect early shipment, your letter of credit should be opened in time if our price meets with your approval. We are awaiting your reply. Sincerely, 3.客户向我们发出关于⼀个物品的讯盘后我们发的还盘 Dear : Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster". We’ve enclosed the photo and detailed information of the product for your reference: Product: toaster Specification: xxxxxxxxxxxxxxx Package: 1pcs/box Price: 10usd/pcs Payment: L/C For purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight. We look forward to receiving your first order. Sincerely, 4.对新客户想和我们建⽴合作关系的还盘 Dear Mr. Jones: We have received your letter of 9th April showing your interest in our complete product information. Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at which includes our latest product line. We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future. Sincerely,. Mark Li。
外贸邮件简单回复
外贸邮件简单回复尊敬的先生/女士，非常感谢您的来信。
我们对您对我们公司产品的兴趣表示赞赏，并感谢您对我们的提问。
以下是对您提出的问题的回答：1. 产品询问：感谢您对我们公司产品的兴趣。
我们很荣幸地向您介绍我们的产品。
我们公司专门从事……（产品介绍）。
我们的产品具有以下优势：高品质、竞争力的价格、可靠的交货时间等。
我会将我们最新的产品目录以及详细的规格、报价表发送给您。
请查收附件。
2. 价格要求：非常抱歉，但在没有更多关于您所需产品的具体信息的情况下，我们无法提供具体的价格。
请您提供更多细节，例如产品型号、数量、交货地点等，以便我们能够为您提供准确的报价。
3. 交货期要求：我们非常重视客户的时间要求，并且会尽力满足。
但是，交货期取决于许多因素，例如产品的数量、目的地和运输方式等。
一般情况下，我们会在收到正式订单后的2-4周内安排交货。
我们将确保及时通知您最终的交货日期。
4. 付款方式：我们公司接受多种付款方式，包括电汇、信用证和支付宝等。
请告知我们您更喜欢的付款方式，以便我们能够提供更多相关信息。
5. 样品要求：很高兴您对我们的产品感兴趣。
我们愿意提供样品，但可能需要收取一定的样品费用以及快递费用。
请您告知我们您需要哪种样品以及送达地址，以便我们能够准备并安排快递。
再次感谢您对我们公司的关注。
如果您有任何其他问题，或者需要进一步的信息，请随时与我们联系。
我们期待与您建立良好的合作关系。
祝好！此致张三销售经理ABC公司。
回复外贸客户邮件的礼貌用语模板
尊敬的客户，感谢您对我们公司的产品和服务表现出的兴趣。
我们非常荣幸能有机会与您合作。
为了更好地回复您的邮件，以下提供了一些回复外贸客户邮件的礼貌用语模板，希望对您有所帮助。
一、对客户表达感谢1. 非常感谢您的来信，对我们的产品表现出了浓厚的兴趣。
2. 衷心感谢您对我们公司的信任和支持。
3. 谢谢您对我们的产品提出的宝贵意见，我们会认真对待并改进。
二、对客户提出的问题进行回答1. 关于产品的规格和性能，我们提供以下信息供您参考：2. 您对产品的质量有所疑问，我们可以提供一些相关的资质证书和检测报告给您参考。
3. 针对您关心的价格问题，我们可以根据您的订购数量和其他具体条件进行详细的报价。
三、对客户提出的合作意向进行回应1. 我们对能与贵公司合作深感荣幸，愿意与贵公司共同发展。
2. 如果您对我们的产品有意向进行批量采购，我们可以提供优惠的批发价。
3. 我们已经收到了贵公司的意向合作意向，我们会尽快派专员和您具体进行商谈。
四、对客户提出的其他建议或意见进行反馈1. 关于您提出的产品包装问题，我们会进行进一步的研究和改进，确保产品的包装符合贵公司的要求。
2. 对于您所提出的售后服务要求，我们会完善我们的服务体系，确保为贵公司提供更加完善的服务。
五、结束语1. 再次感谢您对我们的关注和支持，期待与您的合作。
2. 如果还有任何疑问或需求，请随时与我们通联，我们将尽最大努力满足您的需求。
3. 期待您的早日回复，谢谢！以上就是回复外贸客户邮件的礼貌用语模板，希望对您有所帮助。
如果还有其他任何问题，请随时与我们通联。
期待与您的合作！至此，祝商祺！谨启【贵公司名称】【您的尊称】由于篇幅限制的原因，以上内容已经包含了礼貌用语模板的基本要点，因此接下来将进一步扩展和深化邮件回复的内容。
续写如下：六、对客户提出的定制需求进行回应1. 针对贵公司提出的定制需求，我们非常乐意为贵公司量身定制产品，以满足贵公司的特殊需求。
我们将安排专人与贵公司的相关负责人详细交流，以确保定制产品符合贵公司的预期。
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发货后 Dear $buyer, The item XXXXXXXXXXXXXX you ordered has already been?shipped out and the tracking number is XXXXXXXXXXXXXX. The shipping status is as follows: XXXXXXXXXXXXXX. You will get it soon. Thanks for your support! Best Regards $myname
$myname
译文：我们已收到你的订单，但订单似乎未付款。如果在价格和尺寸上有什么能帮助的，请随时 与我联系。当付款完成，我将立即备货并发货。谢谢！ 提示：请根据您产品自身特点对描述内容进行修改。
已付款订单 Dear $buyer, Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks! Best Regards $myname
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外贸邮件－史上最全的回复询盘模板
未付款订单 Dear $buyer, We have got your order of XXXXXX。 But it seems that the order is still unpaid. If theres anyt, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！ Best Regards
客户投诉产品质量有问题 Dear $buyer, I am very sorry to hear about that. Since I did carefully check the order and the package to make sure everything was in good condition?before shipping it out, I suppose that the damage might have happened during the transportation. But I’m still very sorry for the inconvenience this has brought you. I guarantee that I will give you more discounts to make this up next time you buy from us. Thanks for your understanding. Best Regards $myname
译文：我很高兴地看到您已收到货，感谢您的支持。希望您满意，并期待着在将来与您做更多的 生意。
提醒买家给自己留评价 Dear $buyer, Thanks for your continuous support to our store, and we are striving to improve ourselves in terms of service, quality, sourcing, etc. It would be highly appreciated if you could leave us a positive feedback, which will be a great encouragement for us. If there's anything I can help with, don't hesitate to tell me. Best Regards $myname
译文：很抱歉听到发给您的货物有残损，我在发货时再三确定了包装没有问题才给您发货的。残 损可能发生在运输过程中，但我仍旧因为带给您的不便深表歉意。当您下次从我这购买时，我将 会给您更多的折扣。感谢您的谅解。 提示：请根据投诉的实际情况进行更改。
订单完成 Dear $buyer, I am very happy that you have received the order. Thanks for your support. I hope that you are satisfied with the items and look forward to doing more business with you in future. Thanks！ $myname
收集于网络，如有侵权请联系管理员删除
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Best Regards $myname
译文：EMS 网站显示您已收到货物。如果您已收到货物请到敦煌网确认，如果有问题请告知我。 谢谢！ 提示：可根据您货物的实际情况进行更改。
译文：订单号为 XXXXXXXXXXXXXX 的货物已经发货，发货单号是 XXXXXXXXXXXXXX， 运输方式是 XXXXXXXXXXXXXX，订单状态是 XXXXXXXXXXXXXX。您将会很快收到货物， 感谢您的支持和理解。 提示：请填写订单号、发货单号、运输方式和发货日期。
询问是否收到货 Dear $buyer, According to the status shown on EMS website, your order has been received by you. If you have got the items, please confirm it on . If not, please let me know. Thanks！