疯狂美语航空服务英语

疯狂美语编辑部疯狂美语集训营武汉027—87873730 长沙0731—4143581Excuse me, miss, your baggage is too big to go in the compartment or under the seat. It should be checked. Would you mind my putting your bag to the ground staff?对不起，小姐，由于您的行李太大，行李架和座位下面都放不下，我把它交给地面人员托运好吗？1.The overhead compartments are alloccupied. I’m afraid you have to stow your bag under the seat in front of you.行李架已放满了，恐怕您要把行李放在您前面的座椅下面。

2.Please don’t put your box in the overheadlocker. It’s too heavy, but it can be put under your seat.请不要把您的箱子放在行李架内，太重了，但可放在您的座椅下。

3.You can’t put any baggage in the aisle as itmustn’t be blocked.您不能把行李放在这儿，过道不能堵塞。

4.Would you mind my putting your bagsomewhere else?不介意我把您的包放在其他地方吧？5.Please carry the bag and follow me. Maybethere will be some room in the front cabin.请提着行李随我来，前舱也许有地方放。

Announcement:Ladies and gentlemen: your attention please. In order to speed up the arrival formalities in the airport, you’re requested to fill in the forms for the Customs, Immigration and Quarantine before landing. Your forms will be handed out in a few minutes.广播：女士们，先生们：请注意了。

为了尽快办好到达机场的手续，要求您在着陆之前填好有关海关，移民，检疫的表格。

我们将在几分种后将表格发给大家。

Q: Excuse me, Miss? Why do we have to fill out the forms on board?请问，小姐。

为什么我们要在飞机上填好这些表格？A: It’s better do so if you want to shorten the time going through Immigration, Customs and Quarantine.如果您想缩短办理移民，海关和检疫等手续的时间，最好现在就填写这些表格。

Q: Well, I have some questions about Customs. Could you tell me how many cigarettes I can take into China?我有一些关于海关的问题，您能告诉我可以随身携带多少香烟进入中国吗？A：200 cigarettes or 50 cigars or 250 grams of tobacco free of duty for each and you have to pay duty on the rest.每位乘客允许带200支免税香烟或50支雪茄烟或250克烟丝，其余的要纳税。

Q: What about liquor?酒呢？A: Only one bottle is allowed. If you are unsure about anything else, please read carefully the list of articles that need to be declared on the back of the form.只允许带一瓶免税酒。

如果您还有其他不明白的地方，请仔细阅读申报单背面的报关物品目录。

Q: Should I list all taxable items, including my personal items?我要列出所有应纳税项目，包括我的个人用品吗？A:I’m afraid you’d better do it. All dutiable items which are not found on the declaration form may subject the owner to heavy fines.我看您最好这样做。

应纳税项目如果没有列在申报表格中，会被处很重的罚金。

Q: I also have a computer with me. Do I have to declare it?我还带了一台电脑, 要申报吗?A: If it is not a new one, it’s duty-free如果不是新的,就不用纳税.Before Take-Off起飞前1. Our flying time should be approximately 2 hours. So we should be arriving at Beijing Capital International Airport at about 11:30am.我们的飞行时间大约两小时，到达北京首都国际机场大约上午11：30。

语境：当乘客问及空中飞行时间及预计到达时间时。

2. The distance from Shanghai to Hong Kong is 1490 kilometers.上海到香港的飞行距离为1490公里。

语境：当乘客问及飞行距离时。

3. We’ll be flying at an attitude of 10000 meters, and our cruising speed will be 1000 kilometers per hour.我们的飞行高度为10000米，巡航速度每小时1000公里。

语境：当乘客问及飞行高度及速度时。

4. There are eight members in our crew, including five stewardesses and one security guard.我们的机组由八人组成，包括5名乘务员和一名安全员。

语境：当乘客问及机组成员情况时。

5．Would you please return to your seat? The plane is taking off soon.请您回到座位上好吗？飞机马上要起飞了。

语境：当飞机即将起飞时，有乘客还在过道上走动。

6．Please check to see if your seat belt is fastened.请检查一下您的安全带是否系好。

语境：起飞前提醒乘客系好安全带。

7．The use of lavatory has been suspended during take-off.在飞机起飞期间，洗手间暂停使用。

语境：有乘客在飞机即将起飞前要上洗手间时。

8．The plane is about to take off. Please don’t walk about in the cabin.飞机马上要起飞了，请不要在客舱中走动。

语境：飞机起飞前有乘客在客舱中走动时。

After Take-Off and En route起飞后和飞行途中1．The lavatory is occupied.洗手间有人用着。

语境：当乘客欲上洗手间时。

2．The lavatory is vacant.洗手间没人。

3．No smoking is allowed in the lavatory.洗手间内禁止任何人吸烟.语境: 发现有乘客在洗手间内吸烟.4. We have entered an area of turbulence. The plane will be very bumpy. Please fasten your seat belt and don’t walk about in the cabin.我们已进入紊流区域,飞机可能会颠簸. 请您系好安全带,不要在客舱内走动.语境: 飞机颠簸时,主动提醒旅客系好安全带.6. In order to ensure the normal operation of airplane navigation and communication system, you are kindly requested not to use your mobile phone.为确保飞行和通信系统的正常工作, 请您不要使用手机.语境:当乘客使用手机干扰机上无线电通讯时.7. According to the Regulation of CAAC, the mobile phone must be turned off during all the flight including in-flight mode.根据民航总局的规定, 手机在飞行全程中都必须放在关闭位,包括飞行模式也不能使用.语境: 当有乘客在飞机上使用手机的飞行模式时.Pre-arrival飞机落地前1.It’s easy to put the table in order. Just put it upright and turn this knob tightly.收起小桌板很容易，只要把他竖起来，拧上把手。

语境：乘客问及如何收小桌板时。

2．Due to heavy rain in Shanghai area, we regret to inform you that we’re going to land at Nanjing Airport and perhaps have to stay overnight there. After landing ,please take your belongings with you when you disembark.我们抱歉地通知您，由于武汉地区下大雨，我们将备降南京机场，可能还要在那里过夜。

飞机落地后请拿好自己随身物品下飞机语境：临时广播通知备降。

3. You feel pains in your ears because of a change in air pressure. You can relieve the earache by chewing gum.您感到耳朵痛是由于气压改变的缘故，嚼块口香糖就会好些。