南航广播词(完整版)解析
南方航空公司面试广播词2021年
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南方航空公司面试广播词2021年
1、亲爱的旅客朋友们:
欢迎来到南航“空中之家”。
当您进入客舱后,请留意行李架边缘的座位号码对号入座。
您的手提物品可以放在行李架内或座椅下方。
请保持过道及紧急出口通畅。
如果有需要帮助的旅客,我们很乐意协助您。
南方航空愿伴您度过一个温馨愉快的空中之旅。
谢谢!
2、女士们先生们:
欢迎乘坐由广州飞往北京的CZ3101次航班。
我们很快就要起飞了。
请您系好安全带,调直座椅靠背,收好小桌板。
请确认您的随身行李已妥善安放于行李架内或置于您前排座椅下方。
请关闭您的电子设备,包括CD播放器,手机及手提电脑。
本次航班全程禁烟,请勿在客舱内吸烟。
谢谢!。
客舱广播词(2-6月学习和考核内容)
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2月份考核内容:1、登机广播时机:在旅客登机过程中广播,特别是客舱较拥挤时。
时间:1′10″ (+/-10″)语气:热情特别要求:乘务长视旅客登机情况,决定是否进行“登机广播”。
每一航班广播次数不超过3次。
关键词:欢迎座位号码行李安全亲爱的旅客朋友们:天合联盟成员——中国南方航空欢迎您!当您进入客舱后,请留意行李架边缘的座位号码,对号入座。
客舱行李架内以及座椅下方均可以安放手提行李,在安放行李的同时,请您稍微侧一下身,以保持过道的通畅。
当您入座后,请将安全带系好,座椅靠背、小桌板(和座椅脚踏板)收起,遮光板保持在打开状态。
谢谢您的配合!Ladies and Gentlemen:Welcome aboard China Southern Airlines, a SkyTeam member’s flight. Your seat number is indicated on the edge of the overhead bin.Please put your carry-on baggage in the overhead bin or under the seat in front of you. For the convenience of others, please step aside while arranging your personal belongings. Please fasten your seat belts, stow your tray table, (return your footrest to its initial position) and put your seat back to the upright position. Please help us by opening the sunshades.Thank you for your cooperation!3、致礼欢迎及安全检查时机:舱门分离器预位后时间:2′30″ (+/-20″)语气:热情、亲切地特别要求:1、除广播员以外的所有乘务人员站在各自负责的区域,站姿标准,面带微笑。
客舱广播词讲解
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目录一、正常情况 (5)1、登机广播 (5)2、舱门关后 (5)3、致词 (5)A.正常情况(鞠躬) (5)B.正常情况 (5)C.短时间延误 (6)D.长时间延误 (6)E.支线航班 (6)4、安全演示 (7)A.安全演示录像 (7)B.安全演示示范 (7)5、起飞前安全检查 (8)A.白天 (8)B.夜间 (8)6、驾驶舱发出起飞信号后 (8)7、起飞后广播 (9)A.国内航班 (9)B.国际/地区航班 (9)C.短程航线 (10)8、电影节目 (10)A.可选择频道的飞机 (11)B.不可选择频道的飞机 (11)9、餐前广播 (11)10、旅客计划广播 (11)11、填写入境卡 (11)12、机上免税品销售 (12)13、夜间飞行 (12)14、颠簸 (12)A.颠簸 (12)B.持续颠簸 (13)15、预报到达时间(回收毛毯、耳机) (13)A.国内航班 (13)B.国际航班 (13)16、各国检疫规定 (14)17、喷洒药物 (14)18、下降时安全检查 (14)19、驾驶舱发出着陆信号后 (14)20、中途落地 (14)A.国内航班 (14)B.国际航班(国内经停) (15)C.国际航班(国际经停) (16)21、终点站落地 (17)A.国内航班 (17)B.国际/地区航班 (17)22、首尔(汉城)落地 (18)23、广州---洛杉矶起飞后 (18)24、洛杉矶---广州起飞后 (19)二、特殊情况 (20)(一)起飞前 (20)25、等待旅客等机 (20)a.旅客已办完手续 (20)b.旅客未办完手续 (20)c.等待中转旅客 (20)26、旅客未等机,查找行李 (21)27、查机票、查护照 (21)28、飞机清舱 (21)29、清点旅客 (21)30、等待随机文件 (21)31、航空管制 (22)32、等待起飞 (22)33、机械故障 (22)34、故障已排除 (22)35、需要到候机厅等待 (22)36、换乘飞机 (23)37、临时增加配餐 (23)38、装货等待 (23)39、货物超载、卸货 (23)40、配平不好/调整座位 (24)41、除冰 (24)(二)关门后 (24)42、飞机滑回停机位 (24)43、录像系统故障 (24)44、供水系统故障 (24)45、空调系统在地面制冷不佳 (25)46、找医生 (25)47、机上有病人备降 (25)(三)落地前 (25)48、由于强逆风飞机推迟落地时间 (25)49、空中盘旋 (25)50、备降(降落站天气不好) (26)51、中途站天气不好直飞 (26)52、返航 (26)53、加降加油 (27)(四)落地后 (27)A.女士们、先生们: (27)B.女士们、先生们: (27)55、等待下机 (27)56、继续滑行 (27)57、无停机位,旅客们需要在机上等待 (27)58、下机时,外面下雨 (28)59、临时着陆 (28)A.到候机厅等待 (28)B.机上等待 (28)60、航班取消(过夜) (28)61、备降后 (29)62、延误后对转机旅客的广播 (29)63、安抚旅客广播(航班延误时) (29)64、填写旅客意见卡 (29)65、救生衣的管理 (30)66、禁烟告示 (30)67、机组休息区 (30)68、停止销售免税品(美国) (30)69、广播找人 (31)70、失物招领 (31)71、生日祝词 (31)72、关于使用卫星电话 (31)73、公安人员上机执行公务 (31)74、升舱 (32)三、专机 (32)75、专机起飞广播 (32)76、专机落地广播 (32)77、各国使节 (33)78、劳务专家 (33)79、春运欢迎词 (33)80、两会代表欢迎词 (34)81、运兵 (34)82、元旦 (35)83、春节期间 (35)84、“三.八”妇女节 (35)85、“五.一”劳动节 (35)86、“六.一”儿童节 (35)87、“八.一”建军节 (35)88、教师节(9月10日) (36)89、中秋节 (36)90、国庆节 (36)四、紧急情况 (36)91、客舱起火 (36)93、客舱释压 (36)94、有准备的陆上迫降 (37)95、有准备的水上迫降 (37)一、正常情况1、登机广播亲爱的旅客朋友们,欢迎来到南航“空中之家”。
厦门航空国际航班中英文广播词
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厦门航空国际航班中英文广播词登机广播登机广播1女士们、先生们:中国南方航空欢迎您!当您进入客舱后,请留意行李架边缘的座位号,对号入座。
客舱行李架内以及座椅下方均可以安放手提行李,请注意保持过道通畅。
谢谢您的配合。
Ladies and Gentlemen:Wele aboard China Southern Airlines.Your seat number is indicated on the edge of the overhead bin. Please put your carry-on luggage in the overhead bin or under the seat in front of you. For the convenience of others, please keep the aisle clear.Thank you for your cooperation登机广播2亲爱的旅客朋友们:欢迎乘坐中国南方航空公司班机。
当您进入客舱后,请留意行李架边缘的座位号码对号入座,您的手提物品可以放在行李架内或座椅下方,请保持过道及紧急出口通畅,如果有需要帮助的旅客,我们很乐意协助您,南方航空愿伴您度过一个温馨愉快的空中之旅。
谢谢!Wele abroad China Southern Airlines. When you enter the cabin, please check the seat number on the edge of the luggage rack. Your hand can be placed inside the luggage rack or under the seat. Please keep the aisle and emergency exit unobstructed. If you need help, we will be happy to help You, Southern Airlines iswilling to acpany you through a warm and pleasant air trip. Thank you!欢迎词舱门关后:欢迎和感谢您乘坐中国南方航空CZ3116航班前往广州,飞行时间为2小时50分钟。
最新南航广播词(完整版)资料
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Cabin Announcement[1] 1.2.2 Flight Plan announcementA.Flight Plan Announcement for First/Business ClassLadies and Gentleman,You are flying on China Southern Airlines’_____aircraft with a seating capacity of____passengers.We expect to arrive at ____airport at ____(Beijing time).(The local time in____will be____.)Feel free to adjust your seat back to a more comfortable position.[787] If you are seating by the window you can change the view by adjusting the button below the window.During this flight,we will serve you with (dinner/night snack/refreshment/breakfast/lunch).Duty-free goods will be available for sale after the meal service.Welcome to buy our duty-free goods.For your safety,we kindly recommend you to keep belts fastened throughout the flight.Thank you for flying with China Southern Airlines!Thank you!B.Economy Class/All classLadies and GentlemenYou are flying on China Southern Airlines’A320 aircraft with seating capacity of 152 passengers.We expect to arrive at Guangzhou international airport at 5 PM (Beijing time).For you safety, we kindly recommend you to keep your seat belts fastened throughout the flight in case we experience unexpected rough air.A1:The in-flight entertainment programs are available now.(Your headsets are in the seat pocket in front of you.)B2:We will be pleased to offer you a selection of beverages and(breakfast/lunch/dinner/refreshments/meal/night snack).The second meal will be served 2 hours and 30 min before landing.During the meal service, please adjust your seat back to its upright and locked position for the convenience of the passenger sitting behind you.Duty-free goods will be available for sale after the meal service.Thank you![2] 1.2.12 Estimated Arrival InformationLadies and Gentleman,We will start our final descent in____(time).According to the latest weatherreport,____(destination) airport is____(sunny,overcast,cloudy),the ground temperature is____degree Celsius or____degree vatories will be suspended in____minutes and the flight attendant will collect the headset.(Only in Economy:leave the in-flight blanket on board.)Thank you![3] 1.2.13 Safety Check before LandingLadies and Gentleman,We are beginning our final descent.[not 787]Please fasten your seat belts,stow your tray table,(return your footrest to its initial position) and adjust your seat back to the upright position.Please help us by opening the sunshades.[787]Please fasten your seat belts,stow your tray table,return your footrest to its initial position,and adjust your seat back to the upright position.For the flight safety we will adjust the dimmable window.Please don’t the lavatory and turn off your laptop computers and other electronic devices.(We will be dimming the cabin lights for landing.)Thank you![4] 1.2.14 Transit informationLadies and Gentleman,A:(We have Gate Information)May I have your attention,please!We are please to announce transit information for passengers who have connecting flights.Upon arrival of this flight,passengers for China Southern Airlines Flight CZ____to____,please proceed to Boarding Gate number____.Passengers for China Southern Airlines Flight CZ____to____,please go to Boarding Gate number____.If your transit time is more than two hours,please to China Southern Airlines’ counter for further information or check in for your next flight.B:(We don’t have Gate Information)If you have a connecting flight at ____airport,please go to China Southern Airlines’ transit counter for further information or check in for your next flight.Thank you![5] 1.2.15 Safety check before LandingLadies and Gentleman,Our aircraft will be landing shortly.please make sure your seat belts are securely fastened.Thank you!Cabin crew,please prepare for landing![6] 1.3 After Landing1.3.1 Landing at the Final DestinationLadies and Gentleman,Welcome to____.The outside temperature is____degree Celsius,or ____degree Fahrenheit.(Upon landing of international flight:The local time is____(time)on____(date).(We will park at Concourse No.____/area____.Your checked baggage may be claimed at the baggage claim area number____at the arrival hall/terminal.)Our aircraft is still taxiing .Please keep your seat belts fastened and make sure your mobile phone is off until the “Fasten Seat Belt”sign has been turned off.When the aircraft is securely parked,please be careful when opening the overhead bins as luggage may have shifted during the flight.Upon landing of international flights:A1(For passengers from an international flight to a domestic flight):If you have a domestic connecting flight,according to the Regulations of the Customs of thePeople’s Republic of China,you need to claim your checked baggage and proceed through the Customs for the clearance of both your carry-on baggage and checked baggage.If have any item to be declared please proceed to the Declaration Counter of the Customs.A2(For passengers from an international flight to another international flight):If you have an international connecting flight,please proceed to the international transit counter on the left side of the immigration hall.If you have a domestic connecting flight,according to the Regulations of the Customs of the People’s Republic of China,you need to claim your checked baggage and proceed through the Customs for the clearance of both your carry-on baggage and checked baggage.If have any item to be declared please proceed to the Declaration Counter of the Customs.If have any item to be declared please proceed to the Declaration Counter of the Customs.Other flights:Your checked baggage may be claimed at the arrival baggage claim area.(We sincerely apologize again for the delay of this flight.)Thank you again for flying with China Southern Airlines,Sky Team member’s flight.See you next time and have a nice day!Thank you![7] 1.3.2 Domestic Stopover of an International FlightLadies and Gentleman,We have just landed at____airport,a stopover of this flight.(The local time isnow____on____.)The outside temperature is ____degree Celsius,or ____degree Fahrenheit.Our aircraft is still taxiing .Please keep your seat belts fastened until the “Fasten Seat Belt”sign has been turned off and make sure your mobile phone is off.A1(outbound):For passengers arriving at ____,please take all your belongings disembark.Your checked baggage may be claimed at the baggage claim area.For passengers continuing onward to ____,may I have your attention,please!When you disembark,please take a transit card from our ground handling staff,and they will help you go through the exit and quarantine formalities here.According to the Regulations of the Customs of People’s Republic of China,please take all of your carry-items with you go through the Customs.(Customers formalities for checked baggage will be completed At_____.)A2(inbound):For passengers arriving at ____,please take your passport and all your belongings when you disembark and complete the entry and quarantine formalities here.Your checked baggage may be claimed at the baggage claim area.For passengers continuing onward to ____,may I have your attention,please!When you disembark,please take a transit card from our ground handling staff,and they will guide you to go through the entry and quarantine formalities here.According to the Regulations of the Customs of People’s Republic of China,please take all of your carry-items with you go through the Customs.Any baggage left onboard will be handled by the Customs.(Customers formalities for checked baggage will be completed At_____.)(Your crew will be change here.)(We sincerely apologize again for the delay of this flight.)Thank you again for flying with China Southern Airlines,a Sky Team member’s flight.See you next time and have a nice day![8] 1.3.3 Domestic Stopover of a Domestic FlightLadies and Gentleman,We have just landed at____airport,a stopover of this flight.(The local time isnow____on____.)The outside temperature is ____degree Celsius,or ____degree Fahrenheit.Our aircraft is still taxiing .Please keep your seat belts fastened and make sure your mobile phone is off until the “Fasten Seat Belt”sign has been turned off.For passengers arriving at this airport,please get your boarding pass ready for checking by our ground staff.When you disembark,please take all your belongings.Your checked baggage may be claimed at the baggage claim area.(For passengers who will disembark):For passengers continuing onward to ____,we will inform you to disembark later.When you disembark,please take your boarding pass and follow our ground staff to the waiting hall.We will stay here for about minutes.The ground staff will clean up our cabin during this period,so please all your belongings from the seat pocket in front of you before you disembark.(Your carry-on baggage may be left on board but please take your valuables with you.(For passengers who will not disembark):For passengers continuing onward to ____,please wait on board.We will be taking off in about ____minutes,For your safety,please do not smoke onboard.Thank you for flying with China Southern Airlines(Thank you again for your understanding patience during delay.)Thank you again for flying with China Southern Airlines,a Sky Team member’s flight.See you next time and have a nice day![9]1.3.4 Baggage Through Check-in FlightLadies and Gentleman,Welcome to____.We will park at Concourse No./area____.Your checked baggage may be claimed at the baggage claim area( number____)at the arrival hall/terminal.(The local time is____<time>on____<date>).The outside temperature is____degree Celsius,or ____degree Fahrenheit.Our aircraft is still taxiing .Please keep your seat belts fastened and make sure your mobile phone is off until the “Fasten Seat Belt”sign has been turned off.When the aircraft is securely parked,please be careful when opening the overhead luggage bins.According to the Regulations of the Customs of the People’s Republic of China,you need to proceed through the Customs for the clearance of both your carry-on baggage and checked luggage.China Southern staff will be available to help you check through your baggage free of charge and help you with the Customs inspection procedures.After you disembark,please contact any of our ground handling staff.If you have any items to declare,please proceed to the Customs Counter.Thank you for your cooperation(We sincerely apologize again for the delay of this flight.)Thank you again for flying with China Southern Airlines,a Sky Team member’s flight.See you next time and have a nice day![10]1.3.5 Landing at Seoul Incheon International AirportLadies and Gentleman,Welcome to Seoul Incheon International Airport.The local time is____.The outside temperatureis____degree Celsius,or ____degree Fahrenheit.Our aircraft is still taxiing .Please keep your seat belts fastened until the “Fasten Seat Belt”sign has been turned off.Please do not turn on your mobile phones.Passengers carrying any plants including seeds,seedlings,fresh fruits,vegetables,flowers and bulbs are required to declare them with the Airport Quarantine Office.Passengers are not allowed to bring any drugs or meat products that are prohibited by the South Korean government.Those passengers who carry more than ten thousand U.S dollars or equivalent amount of foreign currencies are required to declare it with local Customs agents.When you disembark,please take all your belongings.Your checked baggage may be claimed at the baggage claim area.(Passengers with connecting flights,please go to the transit counter at the terminal.)(We sincerely apologize again for the delay of this flight.)Thank you again for flying with China Southern Airlines,a Sky Team member’s flight.See you next time and have a nice day![11] 1.3.6 Taxing after Landing(If need)Ladies and Gentleman,Our aircraft is still taxiing and we have not reached our parking area.For your safety,please remain seated with your seat belts securely fastened until the “Fasten Seat Belt”sign has been turned off.Please do not open the overhead luggage bins.Thank you![12] Product Introduction:Ladies and Gentlemen,Welcome aboard China Southern Airlines flight CZ351, from Shenyang to Singapore (via Guangzhou) .The flight time will be 3 hours and 40 minutes. You are warmly welcome to join China Southern Airlines’ Sky Pearl Club-our award-winning Frequent Flyer Program. Please feel free to contact us. The in-flight upgrade service is available, if you want to upgrade, please let us know after taking-off. After the meal service, we will begin our in-flight duty free sales. Our Duty-free Goods Catalog, with product information, can be found in the seat pocket in front of you.. Thank you![13]Safety Check After Delay:Ladies and Gentlemen,Our aircraft is about to be pulled out for taxing .Flight attendants will be walking through the cabin to make one final safety check .[not 787]Please fasten your seat belts, stow your tray table, (return your footrest to its initial position) and adjust your seat back to the upright position. Please help us by opening the sunshades.[787]Please fasten your seat belts, stow your tray table, return your footrest to its initial position and adjust your seat back to the upright position. For the flight safety we will adjust the dimmable window.Your cooperation will be appreciated.[14]1.1.4 Greetings Safety Check for Take-offLadies and Gentlemen,Welcome aboard China Southern Airlines, a member of skyTeam.Our flight CZ___ isfrom___to____(via___).It will take____hours and ____minutes.It is our great pleasure to greet our Sky Pearl Club frequent fliers again.(Our flight is a code-share flight with___Airlines./our flight is a code-share flight.)Captain___,(chief)Purser___and the entire cabin crew (including___Japanese/Korean/French/Australian/Dutch flight attendants) are pleased to have you onboard with us.A.We apologize for the delay due to the__(aircraft’s late arrival/waiting/ for cargo or passengers’baggage to be loaded/catering service/waiting for the flight documents),and we thank you for your understanding and cooperation.[not 787]Please fasten your seat belts,stow your tray table,(return your footrest to its initial position) and adjust your seat back to the upright position.Please help us by opening the sunshades.To ensure the flight safety, please make sure that your mobile phones,including those with flight mode,are powered off.This is a non-smoking flight. Please do not smoke onboard.We hope you will enjoy your flight.Thank you![15]1.1.1 BoardingLadies and Gentlemen,Welcome aboard China Southern Airlines!Please take your seat.your seat number is indicated on the edge of the overhead bin.Please place your carry-on luggage in the overhead bin or under the seat in front of you. For the convenience of others,please keep the aisle clear.Thank you for your cooperation!。
China
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China Southern中国南⽅航空客舱英语⼴播词[1]1.登机⼴播Ladies and Gentlemen:As you enter the cabin, we ask that you kindly take your seat as soon as possible to give ample room for other passengers who may be standing in the isle behind you. Your seat number is indicated on the bottom edge of the overhead baggage compartment.Please place your carry-on baggage in the overhead compartment. Small or fragile luggage shoud be placed under the seat in front of you.Please do not leave any baggage either in the aisle or near an exit door. Thank you for your cooperation and assistance.2.舱门关后Ladies and Gentlemen:Our aircraft is about to taxi in preparation for takeoff. Please be seated and fasten your seat belts. To ensure normal aircraft navigation and communication, passengers are kindly requested not to use mobile phones, remote-control toys or other electronic devices throughout the flight. Laptop computers may not be used during takeoff and landing. Please take a moment to see that your mobile phones are turned off.Thank you for your cooperation.3.致辞Ladies and Gentlemen:Welcome aboard China Southern Airlines. The entire flight crew is here to ensure your safety and comfort. We also extend a very special welcome to all members of China Southern Airlines’ Sky Pearl Club.Thank you!4.安全演⽰Ladies and Gentlemen:We will now take a moment to explain how to use the emergency equipment and locate the exit.Your life vest is located under/above your seat. It may only be used in case of a water landing. Please do not remove it unless instructed by one of your flight attendants.To put your vest on, simply slip it over your head. Then fasten the buckles and pull the straps tight around your waist.Upon exiting the aircraft, pull the tabs down firmly to inflate your vest. Please do not inflate your vest while inside the cabin. For further inflation, simply blow into the mouth pieces in either side of your vest.For watering landing at night, please pull out the battery pin and a sea-light will be illuminated.Your oxygen mask is above your head. If needed, it will drop down automatically when oxygen is needed.When it does so, pull the mask firmly towards you to start the flow of oxygen. Place the mask over your nose and mouth and slip the elastic band over your head. Please put your own mask on before helping others.When the Fasten Seat Belt sign is illuminated, please fasten your seat belt. To fasten your seat belt, simply place the metal tip into the buckle and tighten the strap. To release, just life up the top of the buckle.There are five emergency exits on this aircraft. They are located in the front, the middle and the rear of the cabin respectively. Please note that the nearest exit may be behind you. Take a moment to see the exit closet to you. In case of an emergency, Track Lighting will illuminate to lead you to an exit. White lights lead to red lights which indicate the nearest exit.For additional information, please review the safety instruction pamphlet located in the seat pocket in front of you.5.起飞前Ladies and Gentlemen:We will be taking off momentarily. Please be seated. Fasten your seat belt and check to see that your seat back is in full and upright position, your tray table is closed and locked and all carry-on items are securely stowed in the overhead bin or under the seat in front of you. If you are sitting in a window seat, please help us by closing your sunshade. This is a non-smoking flight. Smoking is not permitted in the gallery or lavatories.Thank you!6.客舱安全检查后(夜间)Ladies and Gentlemen:The plane is taxiing in preparation for take-off and we will be dimming the cabin lights. If you wish to read, please turn on your reading light located in the panel above you.7.驾驶舱发出起飞信号后Ladies and Gentlemen:Our aircraft will be taking off momentarily. Please make sure that your seat belts are securely fastened. Thank you!。
空乘专业广播词课程-客舱广播词
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基础广播词一、欢迎词女士们,先生们:欢迎您乘坐中国国际航空公司CA1315航班由北京前往广州。
北京至广州的飞行距离是2000千米,预计空中飞行时间是3小时。
飞行高度10000米,飞行速度平均每小时670公里。
为了保障飞机导航及通讯系统的正常工作,在飞机起飞和下降过程中请不要使用手提式电脑,在整个航程中请不要使用手提电话、遥控玩具、电子游戏机、激光唱机和电音频接收机等电子设备。
飞机很快就要起飞了,现在有客舱乘务员进行安全检查。
请您坐好,系好安全带,收起座椅靠背和小桌板。
请您确认您的手提物品是否妥善安放在头顶上方的行李架内或座椅下方。
本次航班全程禁烟,在飞行途中请不要吸烟。
本次航班的乘务长将协同机上全体乘务员竭诚为为您提供及时周到的服务。
谢谢!WelcomeGood morning (afternoon, evening), Ladies and Gentlemen:Welcome aboard AIR CHINA Airlines flight CA1315 Beijing to Guangzhou.The distance between Beijing and Guangzhou is two kilometers. Our flight will take three hours. We will be flying at an altitude of ten meters and the average speed is six hundred seventy kilometers per hour.In order to ensure the normal operation of aircraft navigation and communication systems, mobile phones, toys and other electronic devices throughout the flight and the laptop computers are not allowed to use during take-off and landing.We will take off immediately, Please be seated, fasten your seat belt, and make sure your seat back is straight up, your tray table is closed and your carry-on items are securely stowed in the overhead bin or under the seat in front of you. (This is a non-smoking flight, please do not smoke on board.)The (chief) purser all with all your crew members will be sincerely at your service. We hope you enjoy the flight! Thank you!女士们,先生们:我们的飞机已经离开北京前往广州,沿这条航线,我们飞经的省份有河北、河南、湖北、广东,经过的主要城市有北京、魏县、周口、河口、武汉、龙口、米林、南雄、广州,我们还将飞越黄河、淮河、长江、珠江、洪湖、罗霄山、南岭、白云山。
客舱广播词
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登机广播词女士们先生们 ,你们好:欢迎您乘坐中国南方航空公司的航班!本次航班是由成都飞往北京的CZ6162 次航班当您进入客舱后,请留意行李架边缘的座位号码,对号入座。
客舱行李架内以及座椅下方均可以安放手提行李,在安放行李的同时,请您稍微侧一下身,以保持过道的通畅。
当您入座后,请将安全带系好,座椅靠背、小桌板收起,遮光板保持在打开状态。
谢谢!起飞前女士们、先生们,我们的飞机即将起飞客舱乘务员将进行起飞前的安全确认请您将安全带系好,座椅靠背、小桌板(和座椅脚踏板)收起,遮光板保持在打开状态。
为了避免干扰飞机通讯、导航系统的正常工作,请关闭您的手机及其它电子设备。
有吸烟习惯的旅客,我们提醒您:本次航班为全程禁烟航班,敬请谅解!为了确保大家的旅行安全,顺利到达目的地,请您在飞机滑行、起飞、降落和颠簸期间,在座位上坐好,系好安全带,不要开启行李架以免行李滑落、砸伤其它旅客,多谢您好的合作,谢谢。
请您关闭您的手机及其它电子设备,系好安全带。
谢谢。
女士们先生们,我们的飞机马上就要起飞了,请您再次确认,关闭您的手机及电子设备,系好安全带。
谢谢。
女士们先生们,(感谢您的耐心等待, )我们的飞机很快就要起飞了,为了您的安全,请再次确认安全带已经系好,手机处于关闭状态。
谢谢!安全演示女士们、先生们:接下来,我们为您播放安全演示录像客舱乘务员将为您介绍机上应急设备的使用方法及紧急出口的位置。
救生衣在您座椅下方的口袋里(座椅上方),仅供水上迫降时使用,在正常情况下请不要取出使用时取出,经头部穿好;将带子由后向前扣好、系紧。
氧气面罩储藏在您座椅上方。
发生紧急情况时,面罩会自动脱落。
氧气面罩脱落后,请用力向下拉面罩;将面罩罩在口鼻处,把带子套在头上进行正常呼吸;在帮助别人之前,请自己先戴好。
在您座椅上有两条可以对扣的安全带。
当“系好安全带”灯亮时,请系好安全带;解开时,将锁扣打开,拉出连接片。
本架飞机共有 ___3_个紧急出口,分别位于客舱的前部、中部和后部。
飞机广播词
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飞机广播词(中英文对照)(1)飞行过程欢迎词欢迎词女士们,先生们:欢迎你乘坐中国XX航空公司航班XX_____前往_____(中途降落_____)。
_____至____的飞行距离是_______,预计空中飞行时间是________小时_______分。
飞行高度______米,飞行速度平均每小时_______公里。
为了保障飞机导航通讯系统的正常工作,在飞机起飞和下降过程中请不要使用手提式电脑,在整个航程中请不要使用手提电话,遥控玩具,电子游戏机,激光唱机和电音频接收机等电子设备。
飞机很快就要起飞了,现在有客舱乘务员进行安全检查。
请您坐好,系好安全带,收起座椅靠背和小桌板。
请您确认您的手提物品是否妥善安放在头顶上方的行李架内或座椅下方。
(本次航班全程禁烟,在飞行途中请不要吸烟。
)本次航班的乘务长将协同机上_______名乘务员竭诚为为您提供及时周到的服务。
谢谢!WelcomeGood morning (afternon, evening), Ladies and Gentlemen: Welcome aboard XX Airlines flight XX______to______(via______) The distance between______and_______is______kilometers. Our flight will take ________ hours and_______minutes. We will be flying at an altitude of________meters and the average speed is_______ kilometersper hour.In order to ensure the normal operation of aircraft navigation and communication systems, passengers are toys, and other electronic devices throughout the flight and the laptio computers are not allowed to use during t ake-off and landing.We will take off immediately, Please be seated, fasten your seat belt, and make sure your seat back is straight up, your tray table is closed and your carry-on items are securely stowed in the overhead bin or under the seat in front of you. (This is a non-smoking flight, please do not smoke on board.)The (chief) purser _________with all your crewmembers will be sincerely at your service. We hope you enjoy the flight! Thank you!(2)起飞后广播女士们,先生们:我们的飞机已经离开_____前往_____,沿这条航线,我们飞经的省份有_______,经过的主要城市有_______,我们还将飞越_____。
中国南方航空公司地面与客舱广播词优化方案 航空服务专业毕业论文
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目录一、中国南方航空公司概况 (1)二、南方航空公司地面和客舱广播词及问题分析 (2)2.1南方航空公司地面广播词 (2)2. 1.1第一次登机广播 (2)2. 1.2正常登机广播 (2)2. 1.3催促广播 (2)2.2南方航空公司地面广播词问题分析 (2)2.3南方航空公司客舱广播词 (2)2. 3.1登机广播 (3)2. 3.2起飞前安全检查广播 (3)2.3.3下降前广播 (4)2.4南方航空公司客舱广播词问题分析 (4)三、南方航空公司地面和客舱广播词优化方案 (5)3.1南方航空公司地面广播词优化方案 (5)3.1.1第一次登机广播 (5)3. 1.2正常登机广播 (5)3. 1.3催促广播 (5)3.2南方航空公司客舱广播词优化方案 (5)3. 2.1登机广播 (5)3. 2.2起飞前安全检查广播 (6)3. 2.3T降前广播 (7)四、结语 (8)五、参考文献 (9)六、致谢 (10)—、中国南方航空公司概况中国南方航空股份让你有限公司简称中国南方航空或者南航,以蓝色垂直尾翼镶红色木棉花为标志,其总部位于广东省省会广州市,广州市又被称为羊城,因其的包容程度高,接纳了来自不同发展中国家的人口被世人誉为第三世界的首都,这里有着中国最好的经济条件和大量便宜且受教育程度高的劳动力。
为南航的发展壮大提供了后援保障。
•公司名称:中国南方航空股份有限公司(China Southern Airlines,简称南航)•总部地点:广东省广州市•成立时间:1995年3月25日二、南方航空公司地面和客舱广播词及问题分析2.1南方航空公司地面广播词2. 1.1第一次登机广播:旅客们:大家好;欢迎您乘坐中国南方航空公司CZ—航班,此次航班现在开始登机,飞机抵达目的地为—。
请需要特殊服务的旅客优先登机。
请您查看您的登机牌,头等舱、商务舱、明珠金卡、明珠银卡、天合联盟超级精英会员优享旅客,明珠金卡和夭合联盟超级精英会员及明珠经济舱旅可到登机口左边的头等旅客通道处先行登机,座位在—排至—排的旅客请排队登机。
航空公司机上广播讲解
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1.2.8机上免税品销售 1.2.9夜间飞行 1.2.10播放空中养生八段锦广播 1.2.11驾驶舱预计到达信息广播 1.2.12预计到达信息广播 1.2.13下降前安全检查 1.2.14中转信息广播 1.2.15着陆前安全确认
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1.3落地后 1.3.1终点站落地 1.3.2国际航班中途经停国内段广播 1.3.3国内航班经停国内站广播 1.3.4国际终点站落地(广州进港的伦敦, 悉尼,墨尔本,布里斯班,珀斯,奥克兰) 的通程联运航班 • 1.3.5首尔落地 • 1.3.6落地滑行时(根据实际情况选读)
•
请将安全带系好,座椅靠背、小桌板 (和座椅脚踏板)收起,遮光板保持在打 开状态。 • 为了保证飞行安全,请确认一下您的 手机及具有“飞行模式”功能的其他电子 设备已经处于关闭状态。本次航班全程禁 烟,敬请有吸烟习惯的旅客谅解! • 祝您 小时 分的空中旅途愉快!谢 谢!
• 1.2.2飞行中飞行计划广播 • A.两舱飞行计划广播 • 各位贵宾: • 您今天乘坐的是中国南方航空公司____型飞 机,载客量为____人。我们预计在北京时间____ (当地时间____)抵达____。 • 现在,您可以将座椅调节至较舒适的状态。 • 在这段航程中我们为您准备了(正餐/宵夜/点 心餐/早餐),(餐后我们将提供免税品服务,欢 迎选购。) • 为了安全起见,我们建议您全程系好安全带。 • 祝您旅途愉快我们再次深 表歉意。)感谢您再次选乘天合联盟成 员——中国南方航空公司(和____的代码 共享)航班,(与 公司共用航班号的航 班)),期待下次旅途与您再会!谢谢!
• 1.3.2国际航班中途经停国内段广播 • 尊敬的女士们、先生们: • 欢迎您抵达本次航班的中途站__ 机场, 当地时间是___月___日___点___分。外面 的温度为___摄氏度, ___华氏度。飞机还需 要滑行一段时间,在“系好安全带”指示 灯关闭前,请保持安全带扣好,不要打开 手提电话。
民航客舱服务广播词第一套
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民航客舱服务广播词第一套广播词:(登机广播)女士们,先生们:欢迎您乘坐中国航空公司班机。
上机以后请您对号入座,您的座位号码位于行李架下方。
请将手提物品放在行李架上,请不要将行李放在走廊、通道及紧急出口处。
找好座位的旅客请您尽快入座,以便后面旅客登机。
谢谢!Good morning,ladies and gentlemen:Welcome aboard China Airlines. Please take your seat according to your seat number. Your seat number is on the rack.Please make sure your hand baggage is stored in the overhead locker. Please keep the aisle and the exits clear of baggage.Please take your assigned seats as quicklyas possible and keep the aisle clear for others to be seated.Thank you for your cooperation.禁止使用电子器具女士们、先生们:为防止干扰飞行通讯和导航系统,请您在飞行全程中不要使用以下电子设备:移动电话、调频/调幅收音机、便携式电视机以及遥控装置等。
其他电子设备如手提电脑等请在起飞十五分钟后使用,但必须在“系好安全带”灯亮后关闭,以便飞机下降。
谢谢您的合作。
Electronic Devices RestrictionLadies and gentlemen:Please note certain electronic devices must not be used on board at any time. These devices include mobile phones, AM/FM radios, televisions and remote control toys. All other electronicdevices including laptop computers must not be switched on until fifteen minutes after take-off, and must be switched off when the seat-belt signs come on for landing.Your cooperation will be much appreciated.欢迎词(关门——滑行)尊敬的各位旅客:(早上好、下午好、晚上好)我谨代表本次航班的机长_先生、客舱经理(乘务长)_女士﹨先生及全体机组人员欢迎您乘坐中国航空班机。
南航宣传标语
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南航宣传标语篇一:南航服务语标准服务用语“潜在金卡”升舱体验用语示范语中文:“xx先生/女士,早上好!欢迎您乘坐我们的航班。
根据信息单显示,您是我们的高价值旅客,此次我们为您安排了体验升舱。
希望您能感受南航的真诚服务,祝您旅途愉快!”示范语英文:“Mr./Ms. , Good morning! Welcome to fly with us. You are our high-valued customer, so we arrange the upgrading for you. we hope you can feel the sincere service from China Southern Airlines. Wish you a pleasant journey!”。
精准会员发展用语A、正常情况示范语中文:“尊敬的**先生(女士),欢迎您乘坐我们的航班!诚邀您加入南航明珠俱乐部,体验个性化服务。
请您完善个人信息并留下联系方式。
本次乘机您除了正常的里程累积,还可以获得额外500公里的乘机奖励”。
示范语英文:“Dear Mr. , Welcome to fly with us! We invite you to join our frequent flyer program the SkyPearl Club, and experience our personalized service. Please complete your personal information and leave contact address. Apart from the normal mile-age accumulation for this trip, you will also win an additional bonus of 500 kilometers. “B、“潜在金卡会员”和“潜在银卡会员”,增加:“根据信息单显示,您是我们的高价值旅客,我们将为您申请金卡/银卡资格,享受金卡/银卡会员礼遇。
ChinaSouthern中国南方航空客舱英语广播词
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ChinaSouthern中国南方航空客舱英语广播词China Southern中国南方航空客舱英语广播词起飞前Ladies and gentlemen:Welcome aboard China Southern airlines, a Sky Team member’s flight. Here our captain, the purser and all the crew members will cherish every chance of service to make your journey with us a safe fine pleasant one. Now please fasten your seat belts, stow your tray table and put your seat back to the upright position. Please help us by opening the sunshades to ensure the safe operation of the navigation system. Please make sure your mobile phones including those with flying mode are turned off. This is a non-smoking flight. Please do not smoke on board. We hope you enjoy the flight. Thank you!降落Ladies and gentlemen:We are beginning our final descent, please fasten your safe belts, return your seat back to the upright position and stow your tray table. Please help us by opening the sunshades. All laptop computers and electronic devices should be turned off at this time. We kindly remind you that during landing and taxiing. Please keep your seat belts fasten and do not open the overhead bins. Thank you!。
南航广播词完整版
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C a b i n A n n o u n c e m e n t1 1.2.2 Flight Plan announcementA.Flight Plan Announcement for First/Business ClassLadies and Gentleman;You are flying on China Southern Airlines’_____aircraft with a seating capacity of____passengers.We expect to arrive at ____airport at ____Beijing time.The local time in____will be____.Feel free to adjust your seat back to a more comfortable position.787 If you are seating by the window you can change the view by adjusting the button below the window.During this flight;we will serve you with dinner/night snack/refreshment/breakfast/lunch.Duty-free goods will be available for sale after the meal service.Welcome to buy our duty-free goods.For your safety;we kindly recommend you to keep belts fastened throughout the flight.Thank you for flying with China Southern AirlinesThank youB.Economy Class/All classLadies and GentlemenYou are flying on China Southern Airlines’A320 aircraft with seating capacity of 152 passengers. We expect to arrive at Guangzhou international airport at 5 PM Beijing time.For you safety; we kindly recommend you to keep your seat belts fastened throughout the flight in case we experience unexpected rough air.A1:The in-flight entertainment programs are available now.Your headsets are in the seat pocket in front of you.B2:We will be pleased to offer you a selection of beverages andbreakfast/lunch/dinner/refreshments/meal/night snack.The second meal will be served 2 hours and 30 min before landing.During the meal service; please adjust your seat back to its upright and locked position for the convenience of the passenger sitting behind you.Duty-free goods will be available for sale after the meal service.Thank you2Ladies and Gentleman;We will start our final descent in____time.According to the latest weatherreport;____destination airport is____sunny;overcast;cloudy;the ground temperature is ____degree Celsius or____degree vatories will be suspended in____minutes and the flight attendant will collect the headset.Only in Economy:leave the in-flight blanket on board.Thank you3Ladies and Gentleman;We are beginning our final descent.not 787Please fasten your seat belts;stow your tray table;return your footrest to its initial position and adjust your seat back to the upright position.Please help us by opening the sunshades.787Please fasten your seat belts;stow your tray table;return your footrest to its initial position;and adjust your seat back to the upright position.For the flight safety we will adjust the dimmable window.Please don’t the lavatory and turn off your laptop computers and other electronic devices.We will be dimming the cabin lights for landing.Thank you4Ladies and Gentleman;A:We have Gate InformationMay I have your attention;pleaseWe are please to announce transit information for passengers who have connecting flights.Upon arrival of this flight;passengers for China Southern Airlines Flight CZ____to____;please proceed to Boarding Gate number____.Passengers for China Southern Airlines Flight CZ____to____;please go to Boarding Gate number____.If your transit time is more than two hours;please to China Southern Airlines’ counter for further information or check in for your next flight.B:We don’t have Gate InformationIf you have a connecting flight at ____airport;please go to China Southern Airlines’ transit counter for further information or check in for your next flight.Thank you5Ladies and Gentleman;Our aircraft will be landing shortly.please make sure your seat belts are securely fastened.Thank youCabin crew;please prepare for landing6 1.3 After Landing1.3.1 Landing at the Final DestinationLadies and Gentleman;Welcome to____.The outside temperature is____degree Celsius;or ____degree Fahrenheit.Upon landing of international flight:The local time is____timeon____date.We will park at Concourse No.____/area____.Your checked baggage may be claimed at the baggage claim area number____at the arrival hall/terminal.Our aircraft is still taxiing .Please keep your seat belts fastened and make sure your mobile phone is off until the “Fasten Seat Belt”sign has been turned off.When the aircraft is securely parked;please be careful when opening the overhead bins as luggage may have shifted during the flight.Upon landing of international flights:A1For passengers from an international flight to a domestic flight:If you have a domestic connecting flight;according to the Regulations of the Customs of the People’s Republic of China;you need to claim your checked baggage and proceed through the Customs for the clearance of both your carry-on baggage and checked baggage.If have any item to be declared please proceed to the Declaration Counter of the Customs.A2For passengers from an international flight to another international flight:If you have an international connecting flight;please proceed to the international transit counter onthe left side of the immigration hall.If you have a domestic connecting flight;according to the Regulations of the Customs of the People’s Republic of China;you need to claim your checked baggage and proceed through the Customs for the clearance of both your carry-on baggage and checked baggage.If have any item to be declared please proceed to the Declaration Counter of the Customs.If have any item to be declared please proceed to the Declaration Counter of the Customs.Other flights:Your checked baggage may be claimed at the arrival baggage claim area.We sincerely apologize again for the delay of this flight.Thank you again for flying with China Southern Airlines;Sky Team member’s flight.See you next time and have a nice dayThank you7 1.3.2 Domestic Stopover of an International FlightLadies and Gentleman;We have just landed at____airport;a stopover of this flight.The local time is now____on____.The outside temperature is ____degree Celsius;or ____degree Fahrenheit.Our aircraft is still taxiing .Please keep your seat belts fastened until the “Fasten Seat Belt”sign has been turned off and make sure your mobile phone is off.A1outbound:For passengers arriving at ____;please take all your belongings disembark.Your checked baggage may be claimed at the baggage claim area.For passengers continuing onward to ____;may I have your attention;pleaseWhen you disembark;please take a transit card from our ground handling staff;and they will help you go through the exit and quarantine formalities here.According to the Regulations of the Customs of People’s Republic of China;please take all of your carry-items with you go through the Customs.Customers formalities for checked baggage will be completed At_____.A2inbound:For passengers arriving at ____;please take your passport and all your belongings when you disembark and complete the entry and quarantine formalities here.Your checked baggage may be claimed at the baggage claim area.For passengers continuing onward to ____;may I have your attention;pleaseWhen you disembark;please take a transit card from our ground handling staff;and they will guide you to go through the entry and quarantine formalities here.According to the Regulations of the Customs of People’s Republic of China;please take all of your carry-items with you go through the Customs.Any baggage left onboard will be handled by the Customs.Customers formalities for checked baggage will be completed At_____.Your crew will be change here.We sincerely apologize again for the delay of this flight.Thank you again for flying with China Southern Airlines;a Sky Team member’s flight.See you next time and have a nice day8 1.3.3 Domestic Stopover of a Domestic FlightLadies and Gentleman;We have just landed at____airport;a stopover of this flight.The local time is now____on____.The outside temperature is ____degree Celsius;or ____degree Fahrenheit.Our aircraft is still taxiing .Please keep your seat belts fastened and make sure your mobile phone is off until the “Fasten Seat Belt”sign has been turned off.For passengers arriving at this airport;please get your boarding pass ready for checking by our ground staff.When you disembark;please take all your belongings.Your checked baggage may be claimed at the baggage claim area.For passengers who will disembark:For passengers continuing onward to ____;we will inform you to disembark later.When you disembark;please take your boarding pass and follow our ground staff to the waiting hall.We will stay here for about minutes.The ground staff will clean up our cabin during this period;so please all your belongings from the seat pocket in front of you before you disembark.Your carry-on baggage may be left on board but please take your valuables with you.For passengers who will not disembark:For passengers continuing onward to ____;please wait on board.We will be taking off in about ____minutes;For your safety;please do not smoke on board. Thank you for flying with China Southern AirlinesThank you again for your understanding patience during delay.Thank you again for flying with China Southern Airlines;a Sky Team member’s flight.See you next time and have a nice day91.3.4 Baggage Through Check-in FlightLadies and Gentleman;Welcome to____.We will park at Concourse No./area____.Your checked baggage may be claimed at the baggage claim area number____at the arrival hall/terminal.The local time is____<time>on____<date>.The outside temperature is____degree Celsius;or ____degree Fahrenheit.Our aircraft is still taxiing .Please keep your seat belts fastened and make sure your mobile phone is off until the “Fasten Seat Belt”sign has been turned off.When the aircraft is securely parked;please be careful when opening the overhead luggage bins.According to the Regulations of the Customs of the People’s Republic of China;you need to proceed through the Customs for the clearance of both your carry-on baggage and checked luggage.China Southern staff will be available to help you check through your baggage free of charge and help you with the Customs inspection procedures.After you disembark;please contact any of our ground handling staff.If you have any items to declare;please proceed to the Customs Counter.Thank you for your cooperationWe sincerely apologize again for the delay of this flight.Thank you again for flying with China Southern Airlines;a Sky Team member’s flight.See you next time and have a nice day101.3.5 Landing at Seoul Incheon International AirportLadies and Gentleman;Welcome to Seoul Incheon International Airport.The local time is____.The outside temperatureis____degree Celsius;or ____degree Fahrenheit.Our aircraft is still taxiing .Please keep your seat belts fastened until the “Fasten Seat Belt”sign has been turned off.Please do not turn on your mobile phones.Passengers carrying any plants including seeds;seedlings;fresh fruits;vegetables;flowers and bulbsare required to declare them with the Airport Quarantine Office.Passengers are not allowed to bring any drugs or meat products that are prohibited by the South Korean government.Those passengers who carry more than ten thousand U.S dollars or equivalent amount of foreign currencies are required to declare it with local Customs agents.When you disembark;please take all your belongings.Your checked baggage may be claimed at the baggage claim area.Passengers with connecting flights;please go to the transit counter at the terminal.We sincerely apologize again for the delay of this flight.Thank you again for flying with China Southern Airlines;a Sky Team member’s flight.See you next time and have a nice day11 1.3.6 Taxing after LandingIf needLadies and Gentleman;Our aircraft is still taxiing and we have not reached our parking area.For your safety;please remain seated with your seat belts securely fastened until the “Fasten Seat Belt”sign has been turned off. Please do not open the overhead luggage bins.Thank you12 Product Introduction:Ladies and Gentlemen;Welcome aboard China Southern Airlines flight CZ351; from Shenyang to Singapore via Guangzhou .The flight time will be 3 hours and 40 minutes. You are warmly welcome to join China Southern Airlines’ Sky Pearl Club-our award-winning Frequent Flyer Program. Please feel free to contact us. The in-flight upgrade service is available; if you want to upgrade; please let us know after taking-off. After the meal service; we will begin our in-flight duty free sales. Our Duty-free Goods Catalog; with product information; can be found in the seat pocket in front of you.. Thank you13Safety Check After Delay:Ladies and Gentlemen;Our aircraft is about to be pulled out for taxing .Flight attendants will be walking through the cabin to make one final safety check .not 787Please fasten your seat belts; stow your tray table; return your footrest to its initial position and adjust your seat back to the upright position. Please help us by opening the sunshades.787Please fasten your seat belts; stow your tray table; return your footrest to its initial position and adjust your seat back to the upright position. For the flight safety we will adjust the dimmable window.Your cooperation will be appreciated.141.1.4 Greetings Safety Check for Take-offLadies and Gentlemen;Welcome aboard China Southern Airlines; a member of skyTeam.Our flight CZ___ isfrom___to____via___.It will take____hours and ____minutes.It is our great pleasure to greet our Sky Pearl Club frequent fliers again.Our flight is a code-share flight with___Airlines./our flight is a code-share flight.Captain___;chiefPurser___and the entire cabin crew including___Japanese/Korean/French/Australian/Dutch flight attendants are pleased to have you onboardwith us.A.We apologize for the delay due to the__aircraft’s late arrival/waiting/ for cargo or passengers’baggage to be loaded/catering service/waiting for the flight documents;and we thank you for your understanding and cooperation.not 787Please fasten your seat belts;stow your tray table;return your footrest to its initial position and adjust your seat back to the upright position.Please help us by opening the sunshades.To ensure the flight safety; please make sure that your mobile phones;including those with flight mode;are powered off.This is a non-smoking flight. Please do not smoke onboard.We hope you will enjoy your flight.Thank you151.1.1 BoardingLadies and Gentlemen;Welcome aboard China Southern AirlinesPlease take your seat.your seat number is indicated on the edge of the overhead bin.Please place your carry-on luggage in the overhead bin or under the seat in front of you. For the convenience of others;please keep the aisle clear.Thank you for your cooperation。
China Southern中国南方航空客舱英语广播词
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C h i n a S o u t h e r n中国南方航空客舱英语广播词起飞前Ladies and gentlemen:Welcome aboard China Southern airlines, a Sky Team member’s flight. Here our captain, the purser and all the crew members will cherish every chance of service to make your journey with us a safe fine pleasant one. Now please fasten your seat belts, stow your tray table and put your seat back to the upright position. Please help us by opening the sunshades to ensure the safe operation of the navigation system. Please make sure your mobile phones including those with flying mode are turned off. This is a non-smoking flight. Please do not smoke on board. We hope you enjoy the flight. Thank you!降落Ladies and gentlemen:We are beginning our final descent, please fasten your safe belts, return your seat back to the upright position and stow your tray table. Please help us by opening the sunshades. All laptop computers and electronic devices should be turned off at this time. We kindly remind you that during landing and taxiing. Please keep your seat belts fasten and do not open the overhead bins. Thank you!。
客舱广播词讲解
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目录一、正常情况 (5)1、登机广播 (5)2、舱门关后 (5)3、致词 (5)A.正常情况(鞠躬) (5)B.正常情况 (5)C.短时间延误 (6)D.长时间延误 (6)E.支线航班 (6)4、安全演示 (7)A.安全演示录像 (7)B.安全演示示范 (7)5、起飞前安全检查 (8)A.白天 (8)B.夜间 (8)6、驾驶舱发出起飞信号后 (8)7、起飞后广播 (9)A.国内航班 (9)B.国际/地区航班 (9)C.短程航线 (10)8、电影节目 (10)A.可选择频道的飞机 (11)B.不可选择频道的飞机 (11)9、餐前广播 (11)10、旅客计划广播 (11)11、填写入境卡 (11)12、机上免税品销售 (12)13、夜间飞行 (12)14、颠簸 (12)A.颠簸 (12)B.持续颠簸 (13)15、预报到达时间(回收毛毯、耳机) (13)A.国内航班 (13)B.国际航班 (13)16、各国检疫规定 (14)17、喷洒药物 (14)18、下降时安全检查 (14)19、驾驶舱发出着陆信号后 (14)20、中途落地 (14)A.国内航班 (14)B.国际航班(国内经停) (15)C.国际航班(国际经停) (16)21、终点站落地 (17)A.国内航班 (17)B.国际/地区航班 (17)22、首尔(汉城)落地 (18)23、广州---洛杉矶起飞后 (18)24、洛杉矶---广州起飞后 (19)二、特殊情况 (20)(一)起飞前 (20)25、等待旅客等机 (20)a.旅客已办完手续 (20)b.旅客未办完手续 (20)c.等待中转旅客 (20)26、旅客未等机,查找行李 (21)27、查机票、查护照 (21)28、飞机清舱 (21)29、清点旅客 (21)30、等待随机文件 (21)31、航空管制 (22)32、等待起飞 (22)33、机械故障 (22)34、故障已排除 (22)35、需要到候机厅等待 (22)36、换乘飞机 (23)37、临时增加配餐 (23)38、装货等待 (23)39、货物超载、卸货 (23)40、配平不好/调整座位 (24)41、除冰 (24)(二)关门后 (24)42、飞机滑回停机位 (24)43、录像系统故障 (24)44、供水系统故障 (24)45、空调系统在地面制冷不佳 (25)46、找医生 (25)47、机上有病人备降 (25)(三)落地前 (25)48、由于强逆风飞机推迟落地时间 (25)49、空中盘旋 (25)50、备降(降落站天气不好) (26)51、中途站天气不好直飞 (26)52、返航 (26)53、加降加油 (27)(四)落地后 (27)A.女士们、先生们: (27)B.女士们、先生们: (27)55、等待下机 (27)56、继续滑行 (27)57、无停机位,旅客们需要在机上等待 (27)58、下机时,外面下雨 (28)59、临时着陆 (28)A.到候机厅等待 (28)B.机上等待 (28)60、航班取消(过夜) (28)61、备降后 (29)62、延误后对转机旅客的广播 (29)63、安抚旅客广播(航班延误时) (29)64、填写旅客意见卡 (29)65、救生衣的管理 (30)66、禁烟告示 (30)67、机组休息区 (30)68、停止销售免税品(美国) (30)69、广播找人 (31)70、失物招领 (31)71、生日祝词 (31)72、关于使用卫星电话 (31)73、公安人员上机执行公务 (31)74、升舱 (32)三、专机 (32)75、专机起飞广播 (32)76、专机落地广播 (32)77、各国使节 (33)78、劳务专家 (33)79、春运欢迎词 (33)80、两会代表欢迎词 (34)81、运兵 (34)82、元旦 (35)83、春节期间 (35)84、“三.八”妇女节 (35)85、“五.一”劳动节 (35)86、“六.一”儿童节 (35)87、“八.一”建军节 (35)88、教师节(9月10日) (36)89、中秋节 (36)90、国庆节 (36)四、紧急情况 (36)91、客舱起火 (36)93、客舱释压 (36)94、有准备的陆上迫降 (37)95、有准备的水上迫降 (37)一、正常情况1、登机广播亲爱的旅客朋友们,欢迎来到南航“空中之家”。
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Cabin Announcement[1] 1.2.2 Flight Plan announcementA.Flight Plan Announcement for First/Business ClassLadies and Gentleman,You are flying on China Southern Airlines’_____aircraft with a seating capacity of____passengers.We expect to arrive at ____airport at ____(Beijing time).(The local time in____will be____.)Feel free to adjust your seat back to a more comfortable position.[787] If you are seating by the window you can change the view by adjusting the button below the window.During this flight,we will serve you with (dinner/night snack/refreshment/breakfast/lunch).Duty-free goods will be available for sale after the meal service.Welcome to buy our duty-free goods.For your safety,we kindly recommend you to keep belts fastened throughout the flight.Thank you for flying with China Southern Airlines!Thank you!B.Economy Class/All classLadies and GentlemenYou are flying on China Southern Airlines’A320 aircraft with seating capacity of 152 passengers.We expect to arrive at Guangzhou international airport at 5 PM (Beijing time).For you safety, we kindly recommend you to keep your seat belts fastened throughout the flight in case we experience unexpected rough air.A1:The in-flight entertainment programs are available now.(Your headsets are in the seat pocket in front of you.)B2:We will be pleased to offer you a selection of beverages and(breakfast/lunch/dinner/refreshments/meal/night snack).The second meal will be served 2 hours and 30 min before landing.During the meal service, please adjust your seat back to its upright and locked position for the convenience of the passenger sitting behind you.Duty-free goods will be available for sale after the meal service.Thank you![2] 1.2.12 Estimated Arrival InformationLadies and Gentleman,We will start our final descent in____(time).According to the latest weatherreport,____(destination) airport is____(sunny,overcast,cloudy),the ground temperature is____degree Celsius or____degree vatories will be suspended in____minutes and the flight attendant will collect the headset.(Only in Economy:leave the in-flight blanket on board.)Thank you![3] 1.2.13 Safety Check before LandingLadies and Gentleman,We are beginning our final descent.[not 787]Please fasten your seat belts,stow your tray table,(return your footrest to its initial position) and adjust your seat back to the upright position.Please help us by opening the sunshades.[787]Please fasten your seat belts,stow your tray table,return your footrest to its initial position,and adjust your seat back to the upright position.For the flight safety we will adjust the dimmable window.Please don’t the lavatory and turn off your laptop computers and other electronic devices.(We will be dimming the cabin lights for landing.)Thank you![4] 1.2.14 Transit informationLadies and Gentleman,A:(We have Gate Information)May I have your attention,please!We are please to announce transit information for passengers who have connecting flights.Upon arrival of this flight,passengers for China Southern Airlines Flight CZ____to____,please proceed to Boarding Gate number____.Passengers for China Southern Airlines Flight CZ____to____,please go to Boarding Gate number____.If your transit time is more than two hours,please to China Southern Airlines’ counter for further information or check in for your next flight.B:(We don’t have Gate Information)If you have a connecting flight at ____airport,please go to China Southern Airlines’ transit counter for further information or check in for your next flight.Thank you![5] 1.2.15 Safety check before LandingLadies and Gentleman,Our aircraft will be landing shortly.please make sure your seat belts are securely fastened.Thank you!Cabin crew,please prepare for landing![6] 1.3 After Landing1.3.1 Landing at the Final DestinationLadies and Gentleman,Welcome to____.The outside temperature is____degree Celsius,or ____degree Fahrenheit.(Upon landing of international flight:The local time is____(time)on____(date).(We will park at Concourse No.____/area____.Your checked baggage may be claimed at the baggage claim area number____at the arrival hall/terminal.)Our aircraft is still taxiing .Please keep your seat belts fastened and make sure your mobile phone is off until the “Fasten Seat Belt”sign has been turned off.When the aircraft is securely parked,please be careful when opening the overhead bins as luggage may have shifted during the flight.Upon landing of international flights:A1(For passengers from an international flight to a domestic flight):If you have a domestic connecting flight,according to the Regulations of the Customs of thePeople’s Republic of China,you need to claim your checked baggage and proceed through the Customs for the clearance of both your carry-on baggage and checked baggage.If have any item to be declared please proceed to the Declaration Counter of the Customs.A2(For passengers from an international flight to another international flight):If you have an international connecting flight,please proceed to the international transit counter on the left side of the immigration hall.If you have a domestic connecting flight,according to the Regulations of the Customs of the People’s Republic of China,you need to claim your checked baggage and proceed through the Customs for the clearance of both your carry-on baggage and checked baggage.If have any item to be declared please proceed to the Declaration Counter of the Customs.If have any item to be declared please proceed to the Declaration Counter of the Customs.Other flights:Your checked baggage may be claimed at the arrival baggage claim area.(We sincerely apologize again for the delay of this flight.)Thank you again for flying with China Southern Airlines,Sky Team member’s flight.See you next time and have a nice day!Thank you![7] 1.3.2 Domestic Stopover of an International FlightLadies and Gentleman,We have just landed at____airport,a stopover of this flight.(The local time isnow____on____.)The outside temperature is ____degree Celsius,or ____degree Fahrenheit.Our aircraft is still taxiing .Please keep your seat belts fastened until the “Fasten Seat Belt”sign has been turned off and make sure your mobile phone is off.A1(outbound):For passengers arriving at ____,please take all your belongings disembark.Your checked baggage may be claimed at the baggage claim area.For passengers continuing onward to ____,may I have your attention,please!When you disembark,please take a transit card from our ground handling staff,and they will help you go through the exit and quarantine formalities here.According to the Regulations of the Customs of People’s Republic of China,please take all of your carry-items with you go through the Customs.(Customers formalities for checked baggage will be completed At_____.)A2(inbound):For passengers arriving at ____,please take your passport and all your belongings when you disembark and complete the entry and quarantine formalities here.Your checked baggage may be claimed at the baggage claim area.For passengers continuing onward to ____,may I have your attention,please!When you disembark,please take a transit card from our ground handling staff,and they will guide you to go through the entry and quarantine formalities here.According to the Regulations of the Customs of People’s Republic of China,please take all of your carry-items with you go through the Customs.Any baggage left onboard will be handled by the Customs.(Customers formalities for checked baggage will be completed At_____.)(Your crew will be change here.)(We sincerely apologize again for the delay of this flight.)Thank you again for flying with China Southern Airlines,a Sky Team member’s flight.See you next time and have a nice day![8] 1.3.3 Domestic Stopover of a Domestic FlightLadies and Gentleman,We have just landed at____airport,a stopover of this flight.(The local time isnow____on____.)The outside temperature is ____degree Celsius,or ____degree Fahrenheit.Our aircraft is still taxiing .Please keep your seat belts fastened and make sure your mobile phone is off until the “Fasten Seat Belt”sign has been turned off.For passengers arriving at this airport,please get your boarding pass ready for checking by our ground staff.When you disembark,please take all your belongings.Your checked baggage may be claimed at the baggage claim area.(For passengers who will disembark):For passengers continuing onward to ____,we will inform you to disembark later.When you disembark,please take your boarding pass and follow our ground staff to the waiting hall.We will stay here for about minutes.The ground staff will clean up our cabin during this period,so please all your belongings from the seat pocket in front of you before you disembark.(Your carry-on baggage may be left on board but please take your valuables with you.(For passengers who will not disembark):For passengers continuing onward to ____,please wait on board.We will be taking off in about ____minutes,For your safety,please do not smoke onboard.Thank you for flying with China Southern Airlines(Thank you again for your understanding patience during delay.)Thank you again for flying with China Southern Airlines,a Sky Team member’s flight.See you next time and have a nice day![9]1.3.4 Baggage Through Check-in FlightLadies and Gentleman,Welcome to____.We will park at Concourse No./area____.Your checked baggage may be claimed at the baggage claim area( number____)at the arrival hall/terminal.(The local time is____<time>on____<date>).The outside temperature is____degree Celsius,or ____degree Fahrenheit.Our aircraft is still taxiing .Please keep your seat belts fastened and make sure your mobile phone is off until the “Fasten Seat Belt”sign has been turned off.When the aircraft is securely parked,please be careful when opening the overhead luggage bins.According to the Regulations of the Customs of the People’s Republic of China,you need to proceed through the Customs for the clearance of both your carry-on baggage and checked luggage.China Southern staff will be available to help you check through your baggage free of charge and help you with the Customs inspection procedures.After you disembark,please contact any of our ground handling staff.If you have any items to declare,please proceed to the Customs Counter.Thank you for your cooperation(We sincerely apologize again for the delay of this flight.)Thank you again for flying with China Southern Airlines,a Sky Team member’s flight.See you next time and have a nice day![10]1.3.5 Landing at Seoul Incheon International AirportLadies and Gentleman,Welcome to Seoul Incheon International Airport.The local time is____.The outside temperatureis____degree Celsius,or ____degree Fahrenheit.Our aircraft is still taxiing .Please keep your seat belts fastened until the “Fasten Seat Belt”sign has been turned off.Please do not turn on your mobile phones.Passengers carrying any plants including seeds,seedlings,fresh fruits,vegetables,flowers and bulbs are required to declare them with the Airport Quarantine Office.Passengers are not allowed to bring any drugs or meat products that are prohibited by the South Korean government.Those passengers who carry more than ten thousand U.S dollars or equivalent amount of foreign currencies are required to declare it with local Customs agents.When you disembark,please take all your belongings.Your checked baggage may be claimed at the baggage claim area.(Passengers with connecting flights,please go to the transit counter at the terminal.)(We sincerely apologize again for the delay of this flight.)Thank you again for flying with China Southern Airlines,a Sky Team member’s flight.See you next time and have a nice day![11] 1.3.6 Taxing after Landing(If need)Ladies and Gentleman,Our aircraft is still taxiing and we have not reached our parking area.For your safety,please remain seated with your seat belts securely fastened until the “Fasten Seat Belt”sign has been turned off.Please do not open the overhead luggage bins.Thank you![12] Product Introduction:Ladies and Gentlemen,Welcome aboard China Southern Airlines flight CZ351, from Shenyang to Singapore (via Guangzhou) .The flight time will be 3 hours and 40 minutes. You are warmly welcome to join China Southern Airlines’ Sky Pearl Club-our award-winning Frequent Flyer Program. Please feel free to contact us. The in-flight upgrade service is available, if you want to upgrade, please let us know after taking-off. After the meal service, we will begin our in-flight duty free sales. Our Duty-free Goods Catalog, with product information, can be found in the seat pocket in front of you.. Thank you![13]Safety Check After Delay:Ladies and Gentlemen,Our aircraft is about to be pulled out for taxing .Flight attendants will be walking through the cabin to make one final safety check .[not 787]Please fasten your seat belts, stow your tray table, (return your footrest to its initial position) and adjust your seat back to the upright position. Please help us by opening the sunshades.[787]Please fasten your seat belts, stow your tray table, return your footrest to its initial position and adjust your seat back to the upright position. For the flight safety we will adjust the dimmable window.Your cooperation will be appreciated.[14]1.1.4 Greetings Safety Check for Take-offLadies and Gentlemen,Welcome aboard China Southern Airlines, a member of skyTeam.Our flight CZ___ isfrom___to____(via___).It will take____hours and ____minutes.It is our great pleasure to greet our Sky Pearl Club frequent fliers again.(Our flight is a code-share flight with___Airlines./our flight is a code-share flight.)Captain___,(chief)Purser___and the entire cabin crew (including___Japanese/Korean/French/Australian/Dutch flight attendants) are pleased to have you onboard with us.A.We apologize for the delay due to the__(aircraft’s late arrival/waiting/ for cargo or passengers’baggage to be loaded/catering service/waiting for the flight documents),and we thank you for your understanding and cooperation.[not 787]Please fasten your seat belts,stow your tray table,(return your footrest to its initial position) and adjust your seat back to the upright position.Please help us by opening the sunshades.To ensure the flight safety, please make sure that your mobile phones,including those with flight mode,are powered off.This is a non-smoking flight. Please do not smoke onboard.We hope you will enjoy your flight.Thank you![15]1.1.1 BoardingLadies and Gentlemen,Welcome aboard China Southern Airlines!Please take your seat.your seat number is indicated on the edge of the overhead bin.Please place your carry-on luggage in the overhead bin or under the seat in front of you. For the convenience of others,please keep the aisle clear.Thank you for your cooperation!。