阿里巴巴询盘回复
阿里巴巴提供的询盘高效回复及跟进技巧
阿里巴巴提供的询盘高效回复及跟进技巧我已经及时回复了买家询盘，但似乎总是“石沉大海”：相信这是众多外贸人员常遇到的状况。
这是为什么呢？是邮件内容太多无针对性？内容太少买家没兴趣？还是我们的英语水平需要再提高？客观言说：以揣测上都可能会影响到但只是片面的影响；就好比饭吃得急了会噎住喉咙，可是否会因噎废食呢？当下电子商务运用日渐广泛深入，买家通过给出的平台寻找感兴趣的中国供应商时，往往不会只针对一家厂商发送询盘，如何才能积极跟进初次询盘促成订单，让我们在完成初步的询盘筛选后一同来关注询盘跟进技巧.一、询盘为泛问所有产品内容大多如下：We are interested in all your products, could you please send us more information and samples about your products and price list?回复可参考如下：Dear Sir/ Madam,Thanks for your inquiry at .We are professional supplier for XX(产品名) at competitive price, located in XX(公司地址). By now our products have been exported to XX(出口国别或地区). Here is the attachment with some pictures & price of our products that may suit your market requirements. Also you’re welcome to check our website(xxx) for more details and select your interested products.We’re sincerely looking forward to developing business with you, If any comments, we would be glad to discuss in details through MSN：XXX \ mails or any way you like. (附件内容可挑选一些公司主打产品或通过搜索初略客户市场需求后可推荐的产品类型)泛泛咨询时，往往真实购买意图一般，除非其正好需要/感兴趣您现在的产品或您挑选出的主打产品。
阿里巴巴询盘回复
阿里巴巴询盘回复模板：Dear,We've enclosed the photo and detailed information of the product for your reference:Product:Specification:Package:Price:Payment:A discount of 1% will be allowed if quantitiy is over 1,000pcs of individual items. Payment is to be made by irrevocable at sight.We look forward to receiving your first order.Sincerely,：Dear,We are a joint venture specializing in the . We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at which includes our latest product line.Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.We are looking forward to your prompt reply.Sincerely,$objec：Dear,Our product lines mainly include high quality products. To give you a general idea of the various kinds of now available for export, we have enclosed a catalogue and a price list. You may also visit our onlinecompany introduction at which includes our latest product line.We look forward to your specific specifications and hope to work together with you in the future.Sincerely,：Dear,We have refreshed our online catalog at and now it covers the latest new products, It covers the latest new products available from stock.We believe that you will find something attractive to our product line. Once you have had time to study the supplement, If you are interested in any product pls do not hesitate to let us know. We would be very happy to send you samples for close inspection.We will keep you informed on our progress and look forward to hearing from you.Sincerely,：Dear __________,Thank you for your message dated__________Please send us details of your product specifications and price terms for shipment to the port of __________ by the way of __________.We are looking forward to your reply.Sincerely,：Dear __________,We are interested in your product of __________in a quantity of __________.Please send us details of your product specifications and price terms for shipment to the port of __________ by the way of__________.We look forward to hearing from you soon.Sincerely,：Dear__________,We understand from your information posted on that you are in the market for __________.We are a __________company specializing in exporting__________. We accordingly make the following offer:1. Product Name: __________2. Packing: __________3. Quantity: __________4. Price: __________5. Payment: __________6. Shipment: __________If any of our products are of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.We look forward to hearing from you soon.Sincerely,：Dear__________,Thank you for your inquiry dated __________regarding__________.Please find the detailed product information as follows:Product Description: __________Specifications: __________Packaging: __________Price: __________Payment terms: __________We look forward to hearing from you soon and processing your first order.Sincerely,__________。
阿里巴巴国际站复盘问候语
阿里巴巴国际站复盘问候语
一：询盘回复用语
1:您好，有什么可以帮到您？
2:好的，您大概需要多少件？是否有定制要求？
3：您需要定制怎样的接头比如F接头还是其他？线材的材质是否有要求，我们通常配的是“某某规格线材”（增益，频率，定向还是全向）
4：好的，收到，给您核算一下价格，稍等一下。
5：写价格的时候，最好简单列一下客户的需求在旁边，价格写右边。
这样不会错。
回复样板：
您好，久等了，以下是产品报价：
吸盘天线+3米线+F接头：XX元
老鼠尾巴天线+2米线+SMA接头：XX元
您是否需要先打样测试？
如果没有疑问，我帮您起草订单（要有把订单快速抓到手里欲望）6：好的，收到您的信息。
我现在帮您查看交期，请稍等。
7：久等了，根据您的要求，我们工厂大约需要XXX天。
您没有其他疑问，我给您起草订单，付款后，我马上排单给工厂。
谢谢您的理解
二：成交/交货后用语
1：收到您的付款订单，您的订单已经安排了，会尽快完成。
2：您的订单已经发货，如有任何问题请及时联系我们。
3：如果有出现产品售后问题：第一时间了解问题出在哪，然后内部商量好再给出解决方案。
第一时间需要回复客户：收到您的信息，我先把您的问题反馈给工程师，会在今天之内给您答复（万一今天没办法答复了，也要回复客户，让客户知道您的进展）
可以这样回复：不好意思，我们工程师还需要一些时间找出问题点，争取2天内给您具体回复，谢谢理解。
阿里国际站代运营篇：不同询盘有不同的回复技巧
阿里国际站代运营：在国际贸易的实际业务中，一般多由买方主动向卖方发出询盘。
可以询问价格，也可询问其他一项或几项交易条件以引起对方发盘，目的是试探对方交易的诚意和了解其对交易条件的意见。
不同的询盘有不同的回复技巧，接下来让我们分享一下方法吧！一、买家询盘为泛问所有产品询盘格式通常如下：We are interested in all your products, could you please send us more informationand samples about yourproducts and price list?可参考如下模板回复：Dear Sir/ Madam,Thanks for your inquiry at . We are professional supplier for plush toys at competitive price, located inNanjing City, Jiangsu Province. Here is the attachment with some pictures of our products that may suit your requirements, for more, please check our website, and select the products that you’re interested in.We have great interest in developing business with you, should you have any inquiries or comments,we would be glad to talk in details through MSN：XXX\ mails or any way you like.(附件内容可挑选一些公司主打产品) 客户泛泛咨询时，往往真实购买意图一般，除非其正好需要/感兴趣您现在的产品或您挑选出的主打产品。
阿里巴巴第一次询盘回复
如何回复买家的第一次询盘一：针对所有产品询价的邮件回复，交向客户做公司简介Dear customer,This is XiaoA, the sales supervisor from HongKong XXX international group, it's very nice to contact with you.We are very pleased to receive your below email, thanks for your interesting and kind attention.If you have any interesting on our products, pls feel free to let me know, we will provide you the best price and service.Best regards,XiaoA二：针对某款产品询价的邮件回复参考模板- A:Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contact with you. We are very pleased to receive your below enquiry about Rearview Mirror, thanks for your interest and kind attention.Model #XY-010 Rearview Mirror is our new model and very hot sell product which has perfect design and two colors(blue, light blue) options for customers/ Model #XY-090 car key camera is our hotsell product which has perfect design and very good quality. Enclosed pls find our best quote and detailed specification(products catalogue), you can find more products from it.If you have any interest and need samples for testing, pls feel free to let me know. We are looking forward your soonest feedback.Best regards,XiaoA参考模板- B:Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contact with you. We are very pleased to receive your below email, thanks for your interest and kind attention. XXX is the professional manufacturer of security system products in China, specializes in the development and promotion of Mini-Camera program in various appearances such as MP3, Lighter, Digital Watch, Sunglasses, Button, USB Flash Drive, Mini pen, ID Card, Car Key, Car DVD and Car GPS. Pls visit our website: to check more and detailed items.Regarding to Car DVD , pls see the specification as below:TD717:7 inch car DVD player Detachable Face TouchScreen/BLUETOOTH RDS/Ipod control/USB/SD car DVD/ car video/7"If you have any interest, pls feel free to let me know. We are looking forward to hearing from you soon. Best regards,XiaoA三：针对OEM/ODM产品询价的邮件回复Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contact with you. We are very pleased to receive your below enquiry about xxx, thanks for your kind attention.However, we are sorry to tell you that we have no the same Gps DVD model you sent to me, butwe've promoted our new model #XY-070 DVD which is our hot sell product with perfect design and very good quality. Enclosed pls find our best quote and detailed specification(products catalogue), you can find more products from it. But if you insist on your own model, we can still open the new tooling for you, as we have strong R&D capability and accept OEM/ODM orders.If you have any interest and need samples for testing, pls feel free to let me know. We are looking forward your soonest feedback.Best regards,XiaoA四.：针对非我司产品的询价的邮件回复参考模板- A:Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contact with you. We received your below enquiry about Waterproofing material, but can you advise what's the products exactly? Are they car cover or waterproof? And can you send us some products photos and specifications which you are looking for?Best regards,XiaoA参考模板- B:Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contact with you. We received your below enquiry. However, we are not the watch factory, we are the professional manufacturer of security system products in China, specializes in the development and promotion of Mini-DV program in various appearances such as MP3, Lighter, Digital Watch, Sunglasses, Button, USB Flash Drive, Mini pen, ID Card, Car Key, Car DVD and Car GPS.If you are intrerested in our products, pls visit our website: to check more and detailed items. We are looking forward to hearing from you soon.Best regards,Xiao A五：打样规则：Dear customer ,Nice to get your prompt feedback, tks a lot.We really would like to support your business withour perfect service and good quality products. Thanks for your interest in our Car DVD. However, in order to control our factory cost, we've set the sample policy long time for each customer:Sample(1-5PCS) should be charged 130% of the unit price, but the sample fee could be refunded afterWe sincerely hoping could start business with you in coming days soon. If it's ok, pls advise your shipping address and Fedex account no., we will arrange the sample after your paying, tks a lot. Best regards,XiaoA六：客人觉得产品价钱和运费过高，应该如何回复：Dear customer ,I am sorry, the shipping cost is lower than the fact, the total G.W of the goods would be around 30Kgs, and i asked the cheapest shipping company for you.For the products price, what we quoted to you is our lowest price, our goods has very good qualtiy which cannot be compared with the rubbish goods from other factories. I believe you will be very happy to see our perfect quality goods and considerate service.Aboved pls double check, i am waiting for your feedback, tks.Best regards,XiaoA七：不确定客人是否找的是我们公司所生产产品种类，应该如何回复：Dear customer ,This is XiaoA, sales supervisor from our company.We've received below email from you, pls note we are the professional manufacturer of security system products in China, specializes in the development and promotion of Mini-Camera program in various appearances such as MP3, Lighter, Digital Watch, Sunglasses, Button, USB Flash Drive, Mini pen, ID Card, Car Key, Car DVD and Car GPS. etc. Pls visit our website: to check more and detailed items.Pls double check if you are looking this kind of products. If you have any interest about our products, pls feel free to let me know.Best regards,XiaoA八：客户不愿意支付首次样品费及运费，应该如何回复：Dear customer,This is XiaoA.I am sorry to tell you that our company has the sample policy:1. Sample(1-5PCS) should be charged 130% of the unit price, but the sample fee could be refunded after placing new order(qty reaches 500Pcs, MOQ: 500Pcs).2. Sample shipping chgarge should be freight collected or prepaid by customer.If anybody donot wanna to paying for the samples, that will be fine, it's no neccessary to make any business with each other, because the customer cannot afford any cost on future business. We donot like that kind of customer, because we donot see his sincerity and honesty to do business.Best regards,XiaoA九：向潜在客户进一步推荐公司的产品，宣扬公司的研发能力：Dear customer,I sent your photos of car key camera to our engineer, the internal structure and pcb board design is same as ours, this is the copy model of ours, only difference with the color, ours is in blue(as attached file"Internal structure of car key camera"), and yours is in red. However, there have lots of factories to copy and produce the same model products. But you should pay attention to distinguish the factories quality, capability and service, which are the most important to the buyers.We are the manufacturer in China with strong technology and development capability, specializing in developing the Mini video cameras and security monitoring products for our customer from the shape design, internal structure, pcb board, tooling, manual packaging, pop poster, sell, and after-sales technical support of one-stop service. Enclosed pls find our ID design of car key camera.If you have any interest on our products, pls let me know. I believe we will be your best supplier choice to cooperate on the busienss.Best regards,XiaoA（整理：盖世汽车网）。
询盘回复模板
询盘回复模板
尊敬的客户，。
非常感谢您对我们产品的关注，以及您对我们公司的询盘。
我们非常高兴能够与您建立业务联系，并为您提供我们最优质的产品和服务。
关于您提出的询盘，我们非常乐意为您提供详细的信息和报价。
在此之前，我们希望能够了解更多关于您的需求，以便我们能够为您提供更准确、更合适的产品和服务。
首先，请您告知我们您所需产品的规格、数量以及质量要求。
如果可能的话，您还可以提供您的预算范围，这将有助于我们为您量身定制最合适的方案。
同时，您对于交货时间和付款方式是否有特殊要求？这些信息对我们制定报价和方案非常重要。
除此之外，如果您有任何特殊的定制需求或者其他补充信息，也请您在回复中告知我们，这将有助于我们更好地为您服务。
一旦我们收到您的详细需求，我们将尽快为您提供最优惠的报价和最合适的方案。
我们深信，通过我们的努力和合作，我们能够达成双方满意的合作协议。
再次感谢您对我们公司的信任和支持，我们期待着与您进一步的合作。
如果您有任何疑问或者需要进一步的帮助，请随时与我们联系。
祝好！
此致。
敬礼。
询盘回复技巧
XXX Export Manager Hangzhou xxx Co., Ltd. 8th Gaofeng Road,QuZhou, ZheJiang,325000,China - 落款 Tel: 0086 0571- XXX Fax: 0086 0571- XXX E-mail: xxx@ Website:
案例2：
XXX Molding Technology Co., Ltd. Was established in 1989, and is growing into a international oriented company with her more than 10 years professional experience in the field of die casting molds . During the past ten years, we have established the full process from Proto-type Samples, Quantity Production, Quality Control, to Fabrication and Technical support. Up to now, 90% of our products has been widely used in many kinds of application in Europe and USA.
25
DEAR MR. JONE,
WE HAVE RECEIVED YOUR INQUIRY ON THE SPRING ROLLS AND SAMOSAS TO US , THANK YOU VERY MUCH .
外贸阿里巴巴询盘怎样回复 英文询盘回复技巧大全
每天我们收到不少询盘，但是往往回复过去就如泥牛入海，客户也不回复。
既然客户有意向给你询盘，为什么他不回复呢，值得我们思考和探索。
大致原因如下1只是为了探寻价格，暂时无购买意向2收到很多回复，不能一一回复3回复的内容不能对客户形成很好的吸引力4邮件不专业所以抛开客户因素，我们努力把自己做得最好，最有吸引力，减少不必要的损失，尽量让客户和我们沟通交流，相信我们会做的很好。
我简单分享一下我的意见，个人愚见仅供参考1收到询盘，第一时间打开，记住第一时间，也就是你最快的时间，竭尽所能。
用一分钟打开，2-3分钟，认真阅读邮件内容（一般不会太长，且比较简单，最多5分钟分析完毕）2回复相信大家都有自己的模板，没有的最好建立一个模版。
并不断完善.我说的只是模板，然后要修改，一定要修改。
记住客户需要的是唯一性，只有你认真对待他，让他觉得你为这个询盘有很认真的准备。
3内容1开头，dear加他们的名字或者其他，自己感觉2简单说下他的询盘we are pleased to receive your inquiry hear that you are interested inour。
4如果熟悉他们国家的市场，你可以说。
wearegladthatourproductsellsgoodinyourmarket（不清楚就别乱说，反正写下，你们的产品非常适合他们的市场，要是新市场，就说这个市场我们正在努力开发中，我们以优异的质量和强有力的价格已经取得了一些成就，或者实在没有就说，我们很高兴，有你这样一个伙伴帮助我们开发市场。
我们会给你提供最低的价格和最好的质量帮助你打开市场。
反正就是说对他们有利的话，一行--两行4然后简要介绍一下客户提到的产品，最小起订量，大概因素，一定要主打的，你们的优势，每个公司又是肯定不一样。
如果价格觉得有竞争力，报一个价格，你们的最小起定量（也可以转化成优势的，降低MOQ），大概的运输方式，支付方式，这个根据客户的询盘来考虑报与不报。
回复询盘
我习惯每个阶段地对自己作一次总结，也为了回报福步对我的帮助，今天来跟大家说一下，我这5个月里面学到的些皮毛，就按整个外贸流程来说吧。
首先是在阿里巴巴平台上接到询盘后判断哪些询盘需要重点跟进的，判断依据有以下几点：1、是不是我们的经营范围内的产品？2、询盘内容是不是太复杂，或者是不是太简单？3、询盘有没有明确指出哪一种规格的产品？4、询盘信中的联系方式跟公司联系信息是不是相符？对上面四点进行分析有以下几种情况：1、如果是我们的经营范围内的产品，但询盘内容太复杂，但又没有实质性的对某个特定产品的相关信息询问的询盘，像下面这个询盘：Dear Sir,Good day!This is Vivian from Ess Tee United Traders (H.K) Ltd.--Guangzhou Office.We need to export one 20' container of wet wipe to european contries, kindly please choose your best sell model for that market and quote us your best prices with pictures and other details.And if you have cosmetic tissues and soft handkerchiefs and make up cleaning wipes, please also quote.Please be noted that we don't have any pictures or other details from client,so reply with quotation sheet directly will be highly appreciated.Have a nice day!Looking forward to your soonest reply!Many thanks and best regards!说了很多，但是没有说明自己真正想要产品规格，而是问我们的畅销产品，而且问得产品种类很杂，有cosmetic tissue\soft handkerchiefts\make up cleaning wipes,而且还让我们回复带有图片的报价表格给他，说他的客户并没有给他任何产品图片和其他详细信息。
询盘回复-阿里讲堂
询盘回复案例（Reply)
If your order exceeds US$ 6,000 we are prepared to offer you an additional discount of 3%, which, we believe, will make our products impossible to resist.
Letter 1 Reply Sample
Dear Mr. Amir,
Many thanks for your inquiry dated(of) XXXX from . In order to let us make more correct quotation accordingly, please kindly tell us the exact model number you prefer after checking our website of . Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, how many workers, major product lines, company website and last year's sales turnover if possible. More details better price. Waiting for your early reply. Best Regards Amy
We are a well-established company and reliable leader in sweaters and accessories products. Because of our size, we are able to offer extremely competitive prices.
阿里巴巴询盘的回复与跟进
Thanks&Best Regards Angie
展会询盘
Angie, I am so excited to receive the samples we discussed in Verona. Please update me on the status, as we need these samples right awy.
Usually the sample cost at Century is $69 per piece. So the total amount of the 23pcs samples is $1587.
While the highest free sample fee Century would like to bear for our VIP client like you is $1500. It means $87 has exceeded.
R
Dear R,
Thank you very much for your kindly reply.:)
We are so glad to hear that you like the Century style of design and attention to detail. And Century is sure to offer you the first quality samples as always. Also we are very happy for the positive feedbacks you have got and will get from your large clients.
实操篇：如何有效回复客户询盘
实操篇：如何有效回复客户询盘各位好。
以下是本人在做外贸一年多来关于阿里询盘首次回复的一些简单的心得分享，有很多不足的地方希望大家见谅。
简单介绍一下，楼主比较懒，没有写过开发信，主要依赖阿里询盘转化客户。
在一年多的时间里，我通过询盘开发了四十多个新客户，因为我们公司询盘量也不多所以开发数量也不算多。
今天献献丑把之前整理的公司内部分享内容发出来给大家参考参考。
分享不是传经诵典，而是一种思想的碰撞。
本文适合刚做外贸的新人，其中内容与楼主自身行业息息相关，大家可以根据自身情况做相应的调整，灵活运用即可。
一、前戏：准备好相关的工作恭候询盘到来。
1）简易，全面，舒服的邮件签名。
这些不仅很好地展示公司文化，也体现了你的personality, professional.2）惯用邮件字体大小，字体颜色。
客户常用的字体包含：Arial, Times New Rorman, Sylfaen, Calibri; 字体颜色尽量用黑色，部分客户也用浅蓝等其他颜色。
二、高潮：如何有效回复客户询盘1）收到询盘后，先反复看两至三遍；2）通过客户名字，网址，公司名，邮箱等信息进行搜索，尽可能地找到客户更多信息，知己知彼百战百胜。
3）最后根据客户询盘相对应的进行回复。
客户询盘类型大抵可以分为以下几类, 我们一一分析。
几款潮流的垃圾询盘：① This message was sent to 20 suppliers. 这种询盘属于群FA询盘，看内容而定，如果客户有提到我们相关的产品或者您有足够的空余时间，回复无妨；反之，直接拉黑。
② Dear Supplier,We are very interested in purchasing from your company. Can your company supplyin large quantity? As our company is very interested. Kindly get back to me with the following information: MOQ, PRICE, FOB PRICES/ PORT/ Delivery Time.. 这类询盘看似非常详尽，但是基本上你回复后，他们都会回复你，叫你click某网址，登陆账号密码。
阿里巴巴询盘回复范文
阿里巴巴询盘回复范文阿里巴巴是一家典型的电子商务企业,近些年来通过不断的内生和外生增长,阿里巴巴逐渐发展企业规模,丰富企业经营形式。
下面是小编为大家整理的阿里巴巴询盘回复范文，一起来看看吧!阿里巴巴询盘回复范文一Dear__________,Thank you for your inquiry dated __________regarding__________.Please find the detailed product information as follows:Product Description: __________Specifications: __________Packaging: __________Price: __________Payment terms: __________We look forward to hearing from you soon and processing your first order.Sincerely,__________阿里巴巴询盘回复范文二Dear,We are a joint venture specializing in the . We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at which includes our latest product line.Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.We are looking forward to your prompt reply.Sincerely,$objec t.salesname：阿里巴巴询盘回复范文三Dear,We have refreshed our online catalog at , and now it covers the latest new products, It covers the latest new products available from stock.We believe that you will find something attractive to our product line. Once you have had time to study the supplement, If you are interested in any product pls do not hesitate to let us know. We would be very happy to send you samples for close inspection.We will keep you informed on our progress and look forward to hearing from you.Sincerely,。
阿里巴巴国际站询盘回复技巧
1、认真分析客户需求：及时准确地了解客户的需求，了解客户的所有需求，包括产品的规格、数量、价格、交货期、付款方式等。
2、充分了解产品：要了解产品的特点、优势和不足，以及产品的实际应用情况，为客户提供最佳的解决方案。
3、给出合理的报价：要根据客户的需求，提供合理的报价，并结合市场情况，清楚地解释报价，使客户能够接受。
4、做好沟通：要与客户保持密切联系，及时回复客户的询盘，说明产品的细节，把握客户的心理，把客户的利益放在首位。
5、充分考虑客户的满意度：要积极满足客户的需求，在客户提出的问题上提供及时、完善的回复，让客户感受到我们贴心满足的服务。
阿里巴巴国际贸易平台询盘的回复以及RFQ如何报
阿里业务必修课一．询盘分析及回复一：客户是如何发询盘的:1.输入关键词看到页面只看主图不点开直接发------这样后台是没有访客记录的2.比价群发----你会收到阿里通知说该客户把邮件发给了几位供应商3.输入关键词，查看了你的产品，然后再发的询盘-----后台有访客记录二: 四步分析询盘买家质量1.国家信息:知时差:回邮件用闹钟定时。
阿里目前正在研发系统定时功能知准入门槛:需要各种认证吗市场常用配置用什么计量单位哪些产品能出，哪些产品不能出经济水平:关税清关难度支付方式:TT实效快，但是客户风险高，lc实效慢，但是安全，不过手续费麻烦。
2.基本账号信息:看英文名-------可看出种族如Santos墨西哥南美那边的不能只看国籍定文化如美国是一个多种族国家要照顾到合个种族的文化禁忌看国籍------按照上述分析国家信息-------不要因国籍对客户有偏见--------点击国籍旁边的查看当地时间查看国家基本情况节假日外交)等综合信息业务员要丰富眼界和资讯看分数------不一定50分就不好参考客户注册时间进行判断看注册时间-----时间越长相对价值会越高骗子一般账号就几天因为会有人投诉阿里会封杀看注册地和信息发送地点----注册地是美国但是发送地点是意大利不能认定为是骗子看邮箱-----客户用gmail不代表他是小客户大客户为了预防抬价会如此-------用yahoo是老一辈年纪比较大的-----邮箱跟名字越接近比邮箱跟他关系越大看电话区号----作为印证国家的参考3.基本行为信息:看访问天数被添加联系人数被加入黑名单数------看看是否有反逻辑行为如一天搜索超过180次看RFQ询价数据看搜索和查看领域--------进一步判断客户靠谱性一般靠谱的都是一个领域内的产品-------可判断客户除了你家产品是否有别的采购需求，整体报价，为客户提供一站式最优解决方案4.客户企业信息:大型集团或者大公司--------这些客户若是发个链接过来，不一定是钓鱼，点开看看，敏感信息不输入就好-----------多了解客户企业信息，辅助报价及商务谈判三：如何回复客户询盘1.业务员核心思维：------价值型业务员：要么体现我能帮你赚钱----要么体现我能帮你省钱或省麻烦-----提供多产品一站式服务，客户只用清关一次、询价一次、跟供应商协商一次---------情商型业务员------可以适当暴露整个行业的问题，给客户埋下一个心理阴影------抓住客户询盘里的痛点，并且抓住痛点去回复2.询盘回复技巧：-----------抓住客户询盘中的关键问题点，并在回复询盘时正面回答-----------回复询盘的时候不要用模板-----------抓住客户隐性需求，并贴心提供解决方案----------不要上来就给客户抛出一大堆问题，要先解决回复客户现有提出的问题，否则很容易被无视----------交涉过程中，可以自问自答，埋下伏笔，应对客户砍价。
阿里巴巴询盘回复
阿里巴巴询盘回复公司标准化编码 [QQX96QT-XQQB89Q8-NQQJ6Q8-MQM9N]阿里巴巴询盘回复模板：Dear,We've enclosed the photo and detailed information of the product for your reference:Product:Specification:Package:Price:Payment:A discount of 1% will be allowed if quantitiy is over 1,000pcs of individual items. Payment is to be made by irrevocable at sight.We look forward to receiving your first order.Sincerely,：Dear,We are a joint venture specializing in the . We have enclosed our catalog, which introduces our company indetail and covers the main products we supply at present. You may also visit our online company introduction at which includes our latest product line.Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.We are looking forward to your prompt reply.Sincerely,$objec：Dear,Our product lines mainly include high quality products. To give you a general idea of the various kinds of now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at which includes our latest product line.We look forward to your specific specifications and hope to work together with you in the future.Sincerely,：Dear,We have refreshed our online catalog at and now it covers the latest new products, It covers the latest new products available from stock.We believe that you will find something attractive to our product line. Once you have had time to study the supplement, If you are interested in any product pls do not hesitate to let us know. We would be very happy to send you samples for close inspection.We will keep you informed on our progress and look forward to hearing from you.Sincerely,：Dear __________,Thank you for your message dated__________Please send us details of your product specifications and price terms for shipment to the port of __________ by the way of __________.We are looking forward to your reply.Sincerely,：Dear __________,We are interested in your product of __________in aquantity of __________.Please send us details of your product specifications and price terms for shipment to the port of __________ by the way of__________.We look forward to hearing from you soon.Sincerely,：Dear__________,We understand from your information posted on that you are in the market for __________.We are a __________company specializing inexporting__________. We accordingly make the following offer:1. Product Name: __________2. Packing: __________3. Quantity: __________4. Price: __________5. Payment: __________6. Shipment: __________If any of our products are of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.We look forward to hearing from you soon.Sincerely,：Dear__________,Thank you for your inquiry dated__________regarding__________.Please find the detailed product information as follows: Product Description: __________Specifications: __________Packaging: __________Price: __________Payment terms: __________We look forward to hearing from you soon and processing your first order.Sincerely,__________。
阿里巴巴询盘回复
Ⅱ如何回复询盘1. 及时1), 第一时间回复2), 根据时间差重点回复港、台、日、韩、澳大利亚马上回复印度上午11点之前回复中东下午一点前回复欧洲下午三点前回复美国、加拿大、墨西哥及美洲、拉美国家，下午下班之前回复3), 不能回复或不能完整回复的对由于种种原因暂时不能回复的，应尽早给客人邮件告诉他可以什么时候回复他提出的问题，而不是置之不理对于不能完整回复的，应把可以回复的问题先告诉客人，另外告诉一个确切的日期来回复剩余的问题2. 全面完整专业1），读完询盘有一个整体概念国家和地区：欧洲、美国对质量要求比较严格，可以承受较高的价格，讨厌讨价还价印度巴基斯坦对质量基本无要求，只要价格优惠，就可能做成生意，基本每次联系都要求降价，可以承受的价格低中东拉美对质量有一定要求，价格也比较挑剔，但可以承受比印巴略高的价格中间商和最终用户：看对方是一个进出口公司还是一家经营此产品的批发商、分销商或者零售商产品和用途：即使完全相同的东西，由于用途不同，价格也不同用来焊轿车和铁壶的两块同样的焊铁价格可能差十几倍甚至几十倍2），作答客户提出的问题主题Quotation about XXX(产品或者公司名称)Price about XXXX(产品或者公司名称)正文应清晰、简练、有条理，最好在最前方插入发送邮件的时间结尾注明自己的公司3），深入了解自己的产品3. 报价区别报价1），高价法适用于欧美的客户，新产品，或者是对方是一个门外汉，迫切想通过一次生意来了解这个行业或者产品。
虽然第一次和门外汉做生意可以获取较高的利润，但是应该及时以冠冕堂皇的理由把价格降低到市场价格，否则一旦客户了解到自己让供应商骗了，生意就没办法继续了2），低价法适用于印巴的客户，普通产品，或者是常年在中国国内采购的中国通，他们对产品价格非常熟悉，又比较在意。
这样的客户只有用接近或者就是成本的价格来吸引他们的注意，然后在最后时刻以一些交货期、付款方式的种种理由，把价格提升到市场价格来，客户在你们那里耗费了那么多时间，而且价格也是可以接受的市场价格，自然会委曲求全的3），一般报价法对所有客户都可以采用的报价方法Ⅲ询盘回复的原则1. 亮点突出，吸引客人2. 语言简练，表达清楚3. 首位呼应，诚恳礼貌Ⅳ询盘回复的要素1. 题目2. 开头3. 正文简单自我介绍报价—品名、规格、包装、价格、价格条款、有效期、起定量/订单量、交货期、付款方式、单证要求（必要时可附上产品图片）4. 结尾二．怎样把客户领进家门心理分析1. 采购商客人一般不会马上给你下单对完全陌生的两家公司，自然要通过较长时间的相互了解，了解你们公司的实力，产品质量，而这一切都是靠一个专业的业务员来完成的。
回复询盘范文
回复询盘范文
尊敬的客户，。
非常感谢您对我们产品的关注和询盘。
我们很高兴能够为您提供所需的信息，
并希望能够建立长期的合作关系。
首先，我们想向您介绍一下我们公司的基本情况。
我们是一家专业生产和销售XXX产品的公司，拥有多年的行业经验和丰富的生产经验。
我们的产品广泛应用
于XXX领域，并且深受客户的信赖和好评。
在您的询盘中，您提到了对我们产品的规格、价格和交货时间等方面的要求。
针对您的需求，我们很乐意提供以下信息：
1. 产品规格，我们的产品规格可以根据客户的要求进行定制，包括尺寸、材质、颜色等方面的要求。
同时，我们也可以根据您的具体需求提供相关的技术支持和解决方案。
2. 价格，关于产品的价格，我们会根据您的订单数量、定制要求以及市场行情
等因素进行合理的报价。
我们保证提供具有竞争力的价格，并且在质量上不会做任何妥协。
3. 交货时间，一般情况下，我们会根据客户的订单数量和定制要求来确定交货
时间。
我们会尽最大努力保证按时交货，并确保产品的质量和完整性。
此外，我们公司还提供完善的售后服务，包括产品的安装指导、使用培训以及
长期的技术支持等。
我们希望通过我们的努力和服务，能够为您提供满意的产品和服务。
如果您对我们的产品或服务有任何疑问或需求，欢迎随时联系我们。
我们期待
能够与您建立合作关系，并为您提供更多的帮助和支持。
最后，再次感谢您对我们的关注和支持，期待与您的进一步合作。
祝商祺！
此致。
敬礼。
XXX公司。
以上就是一篇范文，希望对您有所帮助。
阿里巴巴询盘回复范文
阿里巴巴询盘回复范文Dear__________,Thank you for your inquiry dated __________regarding__________.Please find the detailed product information as follows:Product Description: __________Specifications: __________Packaging: __________Price: __________Payment terms: __________We look forward to hearing from you soon and processing your first order. Sincerely,__________Dear,We are a joint venture specializing in the . We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit ouronline company introduction at which includes our latest product line.Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.We are looking forward to your prompt reply.Sincerely,$objec t.salesname：Dear,We have refreshed our online catalog at , and now it covers the latest new products, It covers the latest new products available from stock.We believe that you will find something attractive to our product line. Once you have had time to study the supplement, If you are interested in any product pls do not hesitate to let usknow. We would be very happy to send you samples for close inspection.We will keep you informed on our progress and look forward to hearing from you.Sincerely,感谢您的阅读，祝您生活愉快。
阿里巴巴询盘回复模板之欧阳历创编
阿里巴巴询盘回复模板Reply buyer's inquiry for product details：Dear,We've enclosed the photo and detailed information of the product for your reference:Product:Specification:Package:Price:Payment:A discount of 1% will be allowed if quantitiy is over 1,000pcs of individual items. Payment is to be made by irrevocable L.C at sight.We look forward to receiving your first order.Sincerely,First Contact email：Dear,We are a joint venture specializing in the . We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at which includes our latest product line.Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.We are looking forward to your prompt reply. Sincerely,$objec t.salesnameReply new buyers' first email：Dear,Our product lines mainly include high quality products. To give you a general idea of the variouskinds of now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at which includes our latest product line.We look forward to your specific specifications and hope to work together with you in the future.Sincerely,Introduce new products to old customer：Dear,We have refreshed our online catalog at , and now it covers the latest new products, It covers the latest new products available from stock.We believe that you will find something attractive to our product line. Once you have had time to study the supplement, If you are interested in any product pls do not hesitate to let us know. Wewould be very happy to send you samples for close inspection.We will keep you informed on our progress and look forward to hearing from you.Sincerely,Reply to supplier's quotation：Dear __________,Thank you for your message dated__________Please send us details of your product specifications and price terms for shipment to the port of __________ by the way of __________.We are looking forward to your reply.Sincerely,General Inquiry：Dear __________,We are interested in your product of __________in a quantity of __________.Please send us details of your productspecifications and price terms for shipment to the port of __________ by the way of__________.We look forward to hearing from you soon.Sincerely,General Quotation：Dear__________,We understand from your information posted on that you are in the market for __________.We are a __________company specializing in exporting__________. We accordingly make the following offer:1. Product Name: __________2. Packing: __________3. Quantity: __________4. Price: __________5. Payment: __________6. Shipment: __________If any of our products are of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.We look forward to hearing from you soon.Sincerely,Reply to buyer's inquiry：Dear__________,Thank you for your inquiry dated __________regarding__________.Please find the detailed product information as follows:Product Description: __________Specifications: __________Packaging: __________Price: __________Payment terms: __________We look forward to hearing from you soon and processing your first order.Sincerely,__________。
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阿里巴巴询盘回复模板
Reply buyer's inquiry for product details：
Dear,
We've enclosed the photo and detailed information of the product for your reference:
Product:
Specification:
Package:
Price:
Payment:
A discount of 1% will be allowed if quantitiy is over 1,000pcs of individual items. Payment is to be made by irrevocable L.C at sight.
We look forward to receiving your first order.
Sincerely,
First Contact email：
Dear,
We are a joint venture specializing in the . We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at which includes our latest product line.
Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.
We are looking forward to your prompt reply.
Sincerely,
$objec t.salesname
Reply new buyers' first email：
Dear,
Our product lines mainly include high quality products. To give you a general idea of the various kinds of now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at which includes our latest product line.
We look forward to your specific specifications and hope to work together with you in the future.
Sincerely,
Introduce new products to old customer：
Dear,
We have refreshed our online catalog at , and now it covers the latest new products, It covers the latest new products available from stock.
We believe that you will find something attractive to our product line. Once you have had time to study the supplement, If you are interested in any product pls do not hesitate to let us know. We would be very happy to send you samples for close inspection.
We will keep you informed on our progress and look forward to hearing from you.
Sincerely,
Reply to supplier's quotation：
Dear __________,
Thank you for your message dated__________
Please send us details of your product specifications and price terms for shipment to the port of __________ by the way of __________.
We are looking forward to your reply.
Sincerely,
General Inquiry：
Dear __________,
We are interested in your product of __________in a quantity of __________.
Please send us details of your product specifications and price terms for shipment to the port of __________ by the way of__________.
We look forward to hearing from you soon.
Sincerely,
General Quotation：
Dear__________,
We understand from your information posted on that you are in the market
for __________.
We are a __________company specializing in exporting__________. We accordingly make the following offer:
1. Product Name: __________
2. Packing: __________
3. Quantity: __________
4. Price: __________
5. Payment: __________
6. Shipment: __________
If any of our products are of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.
We look forward to hearing from you soon.
Sincerely,
Reply to buyer's inquiry：
Dear__________,
Thank you for your inquiry dated __________regarding__________.
Please find the detailed product information as follows:
Product Description: __________
Specifications: __________
Packaging: __________
Price: __________
Payment terms: __________
We look forward to hearing from you soon and processing your first order. Sincerely,
__________。